Liberty Mutual - Disability

They were sold debts that never existed and decided to multiply them between them and another company that is owned by the same parent company. Rude employees while listening to others laughing in the background. Not sure how these people sleep at night.

I’ve been out since October 6 2022. I had surgery on October 25. They were ordered to pay me. I called the adjuster telling her I can lose my house. Nothing. So much for being a war veteran. I guess they’ll add me and my family to homeless veterans list. These people are pos.

Worst people, 5 bulging discs and they denied my claim after stating that I would be approved. Lying that they have a video of me working. Good thing I had a lawyer on the case since Day 1. I knew all about these companies and how they try to get by day to day stealing for disabled people. They work with your company.

This company will steal from you. I was injured at work that resulted with me having a concussion. I'm a truck driver for over the road. I would average $3500+ a week. Liberty Mutual only decided to pay me $500 a week while on leave. I've tried calling to have the situation figured out, but my agent won't even return my calls. I guess I'll have to get a lawyer involved. Terrible company.!

I broke my ankle at work eight months ago. I've been feeling fine for a while now, but the orthopedic doctor told me it was customary for worker's comp to do a final visit seven months out. I had this appointment scheduled for three months. I had x-rays done and a consultation. As I was walking out of the doctor's office, the front desk informed me that my worker's comp case had been closed and I should contact Liberty Mutual immediately to have the case reopened. I attempted to contact Liberty Mutual and have been completely ignored.

My husband has not received the last 4 workmen's comp checks. The rep keeps saying they're in the mail. It's a mail problem. This is unacceptable. People rely on this money to live and the company is doing nothing to fix the problem. Maybe send the checks a different way for now. This is not the first time their checks were not sent on time. It is their job to provide checks, they do not do that in a timely manner and should figure out a way to make sure it happens.

My company I've worked for 20 years has Liberty Insurance for their long term benefits. I have Stage 4 breast cancer. I was contacted by a lawyer on behalf of Liberty to file for Social Security as soon as my long term disability took effect. They wanted to "offset" the cost of how much they had to pay me and the way it was written and told to me they would be paying the lawyer (they did not) and the money I owe them since I started getting Social Security was the total amount they paid me. So I paid for long term insurance and now owe them $2370!! It was made to sound like they wouldn't have to pay as much since Social Security would 'offset' their costs. That was explained to me by their lawyer and being stupid I believed they were actually legit. So they and the lawyers they hired took advantage of a terminal diseased person.

I was injured at work nearly 4 years ago and my company uses Liberty Mutual for LTD. I've gone through 6 weeks of physical therapy, had 7 xrays, 2 different doctors and 2 epidurals all within my first year of injury. Nothing has helped the pain, not even my pain medication. My Neurosurgeon ordered me to see a pre-surgery psychologist before surgery because of my PTSD I assume. Well, I saw a psychologist and we clashed because he was just there to evaluate me and he was trying to take me in as a monthly patient plus it was an hour and a half drive to see him and he was itching to send me to a buddy of his that was only 30 minutes from my house, the minute I walked in because he said driving an hour and a half in pain was stressful.

I have been on STD for heart and kidney failure, for 3 months after sending reams of paperwork from my Dr offices to get approved the checks began arriving, then they were short one day here and there, then stopped arriving. My case manager said updates were needed from my Drs on my conditions. I contacted my Drs also and they have sent the info that my condition has not improved and I am ready to begin dialysis, and am on the heart and kidney transplant list. The case manager says they are reviewing my case to see if I still qualify for STD. My company has 50,000 employees, this is a scam and a class action suit needs to be started. Go to another company for insurance.

Went out of work June 2018 for a off the job illness. Denials were sent on every option they had. Example: didn't get doctors report, After research found out that they never paid record company for records. Then denied me because I didn't have enough work time in at company, I had been there 20 years. They continue to deny my STD but they approved my LTD on the same illness. After a year and a 1/2 I had a appeal hearing with the WCB which they failed to appear at so hearing went on without them. Outcome was in my favor with extra penalties being imposed and decision made final.