GoldenCare Reviews
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GoldenCare is a privately-held, long-term insurance broker. The products offered at GoldenCare are carefully selected only from top-rated carriers in the industry. GoldenCare also specializes in critical care insurance, Life/LTC hybrid insurance plans, Medicare supplements prescription drug coverage and more.
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GoldenCare Reviews
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Reviewed Aug. 12, 2018
Women outlive their husbands and I figured long-term care is what I would need. GoldenCare is a company that I was impressed with and I got their traditional long-term care plan.
Reviewed Aug. 3, 2018
I wanted a benefit for when I’m older so I can live in a decent place and from the policies that were offered, GoldenCare was the best fit for us. We contacted Robert and we set up an appointment. We talked about the different options then we looked at the pricing and purchased the policy. It was simple. We finished everything on one call. The plan is expensive though. I would tell others to explore their options and make sure it is a good fit for them.
Reviewed Aug. 2, 2018
I had a phone conversation with Ron from GoldenCare and we went over things. He gave us a quote, we did the followup, and we went ahead with the purchase. Then we had some contact with the insurance company as far as their underwriting. Ron did a good job as far as explaining the policy and its intricacies, and we seemed to have gotten a handle on it. Hopefully, GoldenCare insurance is like a homeowner’s insurance where you own it but you don’t use it. GoldenCare has worked okay for us and I wish that Ron keeps doing what he’s doing.
Reviewed March 29, 2018
With Dementia on the rise, I got in touch with GoldenCare, and Grace was very easy and professional to work with. She was always available to walk me through any questions I had. GoldenCare is cheaper if you start with them before you turn 50 and they're also affiliated with healthcare.
Reviewed March 26, 2018
Based on my age and what I needed at that time, we got a long-term, three-year-policy with GoldenCare. The purchasing process was very smooth. Julie, our broker, was very knowledgeable, helpful and had good follow-through. If she didn’t know something, she would get back to us and let us know about it. She made some good suggestions as well. GoldenCare is very good. The experience was fine and I would recommend them.
Reviewed March 25, 2018
GoldenCare's sales agent was very informative, punctual and answered all our questions. I was looking for coverage for long-term care and I bought a policy from GoldenCare.
Great feedback, Susan! We appreciate it!
Reviewed March 16, 2018
I had an offer getting into long-term care and then I purchased the GoldenCare plan over the phone. I looked at things and made decisions, while Brenda from GoldenCare gave me information. I was impressed by her knowledge of needs that I might have in the future even though I was apprehensive and was looking forward at expenses. Overall, GoldenCare is good for the nurses, and, also, I'm happy that their premiums have not gone up.
Reviewed March 15, 2018
We were advised by different people that getting a long-term care insurance is a wise thing to have in place at age of 60. I'm a nurse and there was a special price and stuff for nurses. Frank from GoldenCare was reputable, we were very comfortable working with him and he seemed to know his product so we decided to go with him and we went with Mutual of Omaha which is a long-term care product. We had several conference calls where he answered all our questions and he called us back when we had questions. My husband and I are both retired now, and my husband has stage four kidney cancer. Having a long-term care insurance gives us peace of mind as we age. We've been satisfied and I would recommend them.
Thanks Candace for taking the time to share!
Reviewed March 13, 2018
We got a long-term care from GoldenCare, which could be important in the future. Our rep was very personable and described everything really well. We were very comfortable working with him. We'd recommend them.
Thank you Beverly to take the time to share with others!
Reviewed March 12, 2018
I wanted to protect myself if something happened down the road. GoldenCare seemed like they knew what they were doing. In addition, they were comparably priced and the customer service person was very good. The follow-up and the knowledge that their customer service rep had impressed me. Any questions I had, they answered right away. I bought a long-term care policy with Mutual of Omaha for the cost. Moreover, the insurance company had a good reputation too. Having the policy adds a little peace of mind. Plus, GoldenCare is a good company to be associated with if one is interested in a long-term care policy.
Reviewed March 11, 2018
I’m a retired nurse and my last job was case management. I saw where people can’t stay in the hospital for very long because Medicare won't pay their other secondary insurances. I thought they needed further care and I figured that was going to happen to me someday. I bought a traditional long-term care plan from GoldenCare through Mutual of Omaha.
The rep seemed knowledgeable and he set everything up for me. They sent somebody out here to do a physical and I had to have some lab work. I was approved and after that, I just started to make monthly payments. I felt very comfortable working with them. Moreover, the cost has been comparable to the quality of service they provide. I have two sons and I feel that someday, they won’t have to take me into their home. I could go to a long-term facility and they could care for theirs. I won’t be intruding into their lives. I’m glad that GoldenCare took me on as a client.
Thank you Elaine we appreciate the time you spent to share your feedback!
Reviewed March 10, 2018
I'm an RN and I knew I needed some long-term care insurance. An offer from GoldenCare came through the mail. Their rep, Julie, knew what she was talking about. I liked the fact that she was able to set it for my needs and what worked the best for me and my circumstances. I also liked that there was a little bit of flexibility and she helped me navigate the waters very well. I was very comfortable working with her.
I had to have my blood pressure measured, which was fine. I did that at the Mayo clinic in Manchester, Minnesota. Mayo said that they've sent it on, but GoldenCare kept saying that they didn't get it. That was a glitchy part of it. Then I received a letter saying that if I didn't send it by this time, then they can't approve. I don't know how many times I must've submitted it. Julie was on the phone with people and the issue was worked out. It seems there must be an intermittent piece that has to do with the screening agency. I'm now a widow and I don't have children who live around me. Having the coverage is very valuable for me and gives me some peace of mind. I'm very happy with the type of coverage I have and it fits me well. I have recommended GoldenCare to some nurses that I know.
Reviewed March 3, 2018
My mother has been in a nursing home for about a year and she has been to about eight different ones because they kept moving. She also got kicked out of one nursing home because of her actions, and that was the main reason we started looking for long-term care. We got the in-house care from GoldenCare. We had looked at different ones but this was the most affordable one.
My interaction with their reps was absolutely great. They came in, visited us, and talked to us. Two different people interviewed us on the phone and they made me feel very comfortable with everything. They were pretty much upfront about everything, and they had an answer for anything we asked. And if they didn't, they would get one for us. With GoldenCare, I am more relaxed and I feel that down the road, it's going to be a lot better than what we have for our parents right now. I would tell my friends to go for GoldenCare if they asked me about it. GoldenCare really cared. The product is very reasonable and it is what you get.
Reviewed Feb. 4, 2018
I'm 71 and I wanted to have a backup long term care. My husband is in an assisted living place right now so I'm using his long-term care insurance. I checked with my financial adviser and they thought GoldenCare had a very good rate. I decided that it might be a good idea to get one myself. I'm a nurse and Illinois Nurse Association was able to get me a better rate. In addition the gentleman I talked to was very helpful and adorable.
Reviewed Feb. 2, 2018
I have long-term care insurance through Mutual of Omaha and got it two years back. It had good home care coverage. My interaction with the sales rep of GoldenCare was fine. He was professional and knowledgeable, and I felt completely comfortable working with him.
Reviewed Feb. 1, 2018
I’ve had several friends whose parents got sick and they lost everything they’ve had so we decided that we’ve worked too hard to get everything and we don’t want to lose everything for the kids. We purchased a long-term care from GoldenCare almost a year and a half ago. Our sales agent, Ron, was nice. He answered all the questions we had and explained everything. I was happy with him. GoldenCare is something I bought and never want to use, but I’m happy with what I got and it’s what I was looking for. I don’t have to worry about being taken advantage of so I like that. The cost is reasonable so far. They always say that there are no increases in their price and it’s always what we expect so we’re happy.
Thanks Phillip, its better to have the insurance and not need it versus needing it and not having the insurance!
Reviewed Jan. 31, 2018
I was in charge of my mother’s care - she had dementia. good thing, she had VA benefits that helped her out. I don’t have that. So, getting long-term care seemed like a smart thing to do. There’s no way to really subsidize that expense if you don’t have masses of retirement funds. GoldenCare was recommended by the ANNA. They had some special benefits for nurses. I had compared it to a couple of others and it seemed better so they won. The policy I got was thorough and even though I cringe every time I have to pay that annual fee, it gave a lot of flexibility in terms of choices between home and facility. And even though I could break down the fee, I don’t want to pay for it every month. It's far easier than $6000 a month later on.
The person I spoke with was really good about explaining everything. His name is Harry and I called him several times with more questions, and he was always good about answering them. I am impressed with his ability to inform and he did that pretty thoroughly, giving me information to read over. I don’t remember feeling pressured. Because if I was, I won't buy their product. Overall, even without dementia, I would still need some kind of help as I age because I have no children. I bought Golden Care for the future and having this coverage, I have peace of mind that my cost will be handled for the most part.
Reviewed Jan. 30, 2018
I'm a sickler and I don't want to have to go to a nursing home if something happens to me. Also, I'm nine years older than my husband and he's a busy farmer and he won't have time to take care of me. We wanted to get insurance to help if something happened to one of us. The GoldenCare representative answered our questions. We both got the long-term care but its cost is high though. I suggest that you look into GoldenCare.
Reviewed Jan. 29, 2018
Both my husband's mother and my uncle had to use long-term care and we know how it drained their finances. Our financial advisor recommended GoldenCare and did most of the paperwork for us. It seemed like it was a good deal and a good plan for what we were thinking. We purchased the traditional long-term care plan from them and if we never use it, then we'd get reimbursed for it too. I’m a nurse, so I’m hoping my husband won’t need it but if he does, then we have it. And that's kind of what we were looking at. Also, the process of getting it was fine and simple and we've had peace of mind since having it. We're happy with it.
Thanks Gail, it's good to have a plan!
Reviewed Jan. 28, 2018
The rep was very helpful and very good to work with. I get billed for the long-term care every month, and I know I have something in place if I needed it sometime in the future. However, I don't really hear much back from the company and that's the only thing that could be improved. I would like to know that we really are doing the right things and things are in place, or just to hear from them what's going on. There needs to be more of where you feel like you're followed up with in the future and maybe once in a while. GoldenCare should be making sure if people’s needs are met, and if they have any questions, the company should let these people know that they are there for them. That's important to me. I would refer GoldenCare in a long time.
Reviewed Jan. 27, 2018
My husband died with United of Omaha, which is one of the Mutual of Omaha thing. They were one of the few insurance places that did not put me through endless paperwork wherein it was all handled with a phone call. GoldenCare is through Mutual of Omaha as well and we had a positive experience with them where everything was handled with well.
I got GoldenCare a little more than a year ago and just got a note through the Nurses Association after the first year saying that some benefits had been increased without an increased premium, so that was good news. It said, "Mail the card back if you’re interested in long-term care," so I did and then got a call from Stephanie. She was the person the card went to evidently. We talked about what I wanted and what my plans were when I could no longer live at home.
She then suggested GoldenCare as the best option for me and I knew things would be handled without putting through unnecessary misery. I consented to have them look at medical records. They also had a nurse come out and put me through the interview. As a result of an MRI that showed some spinal stenosis, I had to pay the first 90 days. It was a one-day time thing, which would have been waivered had that not evidently been there. We went with the plan that eliminated that waiver. Other than that, it was the same thing pretty much that we had discussed. It would pay for care in the home for as long as I can. But it will cover the inpatient situation too because we’d all get there eventually.
Stephanie was very helpful and nice. She would listen and if I have a question, she would answer. She also gave me alternate names just in case I needed to talk to someone for whatever reason she wasn’t available. There was a lot of back and forth over several phone calls. There was an issue at one point with the wrong social security number going on the policy and she worked with me to get that corrected. I said I wanted something in writing, stating that it had been corrected and she worked with them to get me that so that things could go forward and wouldn’t all go in under the wrong social which would have been a disaster.
There is peace of mind there knowing that one more piece is taken care of so that when the time comes all we’d have to do is make a phone a call and start the process. And then, GoldenCare kicked and of course as time went on, there’d still be portions of it that I have to pay because these things always go up. Right now, my plan is to go into one of those nice little villas. Like my mother, she and my dad started out in an independent living apartment and they were at a place where she could graduate to assisted living, and then into the nursing home towards the end of her life. My son would take over with bill paying when I can’t do it and the rest would be nursing care and a little housekeeping services at some point. I’d recommend GoldenCare.
Reviewed Jan. 26, 2018
My wife is not nearly as healthy as I would like to see her at her age. The GoldenCare sales rep that I've spoken with was very knowledgeable, professional and he knew what he wanted to show us. We had a few things that he had to call the headquarters to verify. I wouldn't have gone ahead in getting their long-term care, but the way he explained it to us, I felt that it could possibly be advantageous to us in protecting our assets and different things. We also took his advice on some things. Having GoldenCare has given us a little ease of mind.
Reviewed Jan. 25, 2018
My mom had long-term care insurance and she ended up using it. So, I thought that it would be beneficial for me to have a policy for long-term care as well. The GoldenCare sales agent seems knowledgeable about the policies and what was available. I talked to her on the phone and she came back with policy recommendations for me and my husband. I purchased the policy, and the bills automatically come out of my account, so I don’t have to worry about it.
Thanks Barbara, we appreciate it!
Reviewed Jan. 24, 2018
I want to be taken care of when I get old and I thought long-term care was something I should have. GoldenCare has a policy for Pennsylvania Nurses so I purchased one from them. I talked with someone and did everything over the phone. Their sales agent answered all my questions and was very good to deal with. The process worked and now, I know I have something when I need it.
Reviewed Jan. 23, 2018
I was taking care of my elderly mother and she had long-term care. That showed me how much I needed it myself so I started looking into getting one a couple of years ago. I talked to a representative of GoldenCare and got a traditional plan. Yet, I would like to have it cost less.
Reviewed Jan. 22, 2018
I was looking at the cost of nursing homes and GoldenCare had what I wanted at a reasonable price. The purchasing went very well and there were no problems with the girl I dealt with. I’m satisfied with what I have and I had a good experience with them.
Thanks Richard, for sharing!
Reviewed Jan. 21, 2018
My mother has been in a nursing home since October 2012. She is getting assisted living services which costs $10,000 a month. My husband and I were helping supplement her bill every month since we didn’t want to lose any property she had. Fortunately, I ended up finding something a little less expensive because we couldn't afford $10,000 each if my husband and I would ever end up in a nursing home. We bought the traditional policy for $7000 a month from GoldenCare where they would pay up to five years. The rep came to the house and was very helpful and nice. When he left, some of the policy had to be adjusted because we wanted a deal where they would cover us forever instead of just five years. However, even though I’m very healthy, I’m a little overweight and don’t take any medicine, so they had to let me be covered for five years if I were to go to a nursing home. We made a good choice and we’re happy with it.
Reviewed Jan. 20, 2018
We have had GoldenCare for two years now. Our agent, Steve, was really laid back, but he knew what he was doing and what he was looking for. I called him and he showed up, and then we signed up for the policy. When he got on the computer, he did a really good job. I hate insurance where my retirement pay goes, but our experience going through and getting our GoldenCare policy went well.
Reviewed Jan. 19, 2018
Our financial adviser advised us into getting long-term care. I then looked into GoldenCare and spoke with a gentleman who presented the information and gave us options that were different and that I perceived to be better for us. We purchased the traditional long-term care from GoldenCare. Our experience with the salesperson was great and low pressure. He discussed several different options and got information from us. He then made another appointment to come back. One option was not available for my husband but was available for myself and he explained why.
He gave us the information why he was not eligible and we took care of getting the paperwork signed and all the payment information set up. So, it went on over a process of about six weeks. I have peace of mind that part of the investments that we have will be protected under the plan that I have that was not available for my husband. Our children don't have to worry about this part of our care as we age.
Reviewed Jan. 19, 2018
We didn’t want to put our kids in a position that's going to cost them time away from their job to take care of us. Our daughter has health issue so we didn't want her to take care of us during our time of need. My husband did a research and found that GoldenCare was more cost-effective. We were actually going to another company but the agent of that company didn't follow through. He wasn't accurate and wasn't trustworthy. So, we had that cancelled and then we went with GoldenCare and got their traditional long-term plan. We hope that GoldenCare's coverage will help us stay at our home and get care within the home before we have to go to any type of long-term care facility. Others should check GoldenCare out too.
Hi Janet thanks fo taking the time to share! Most of us don't want our kids helping us when needed we would rather have a trained professional to avoid any burden or embarrassing moments.
Reviewed Jan. 18, 2018
Being in the health field, I know that I don't have anybody and I'm going to need some assistance as I get older. GoldenCare is cheaper to get it earlier. I had the health insurance years ago and I know it's a good company. When they sent out a card and inquired, I followed up on it. The guy who helped me was very knowledgeable. Evidently, he helped developed some of the products available. He knew the product and he individualized it to what I wanted. He also knew the answers to my questions.
The service a little expensive and the guy asked if I would be able to afford it if there was an increase in the monthly premium. At that time I was working and I said yes. But now, I can't do it if it goes any higher. Other than that, I recommended GoldenCare and my sister and brother-in-law ended up getting some too. But my brother-in-law has a lot of health issues and wasn’t able to take this packet to where the agent ended up helping and getting him something and following through with it. GoldenCare is an excellent policy and it's necessary. I recommend at least listening to see what they have to offer because with healthcare, you won't be getting any care but just getting observation then you're pushed out on your own.
Reviewed Jan. 15, 2018
Something has been going on in our minds for a while and we just decided to get a long-term care. GoldenCare’s sales agent seemed to be good, but it was a hassle to get the insurance rating that we thought we should get. Golden Care was looking for things to jack up the rate on over what we originally thought it would be. Also, we had to do a lot with letters from doctors, but we got the outcome that we needed.
Reviewed Jan. 9, 2018
GoldenCare had better rates than other companies and bought my policy through Mutual of Omaha. At first, I was going to do a monthly payment and then my agent helped me get the quarterly program started because it was cheaper and less hassle. But the only trouble was Mutual of Omaha tried to sell me a couple of other insurance things that I wasn’t interested in and I was annoyed about that. Other than that, GoldenCare is like an investment policy and their coverage gets better every year. It goes up 3% a year, just like an investment. My coverage actually gets better with age with this type of thing. So I'd recommend it.
Reviewed Jan. 8, 2018
I'm getting old, I've got a few assets and was looking for a way to protect them. GoldenCare's sales agent seemed to be friendly. A lot of times we went through the sign-up process, he explained it and he did a good job with everything. But the insurance got the point where it's pricey for what I'd get out of it. I can't afford to spend more. I can die. I'm a single man and I've got four daughters. They're young but I'm getting up in age and what concerns me is I don't have somebody in life to care for me unless I hire somebody who had to do it and that was the point in getting the nursing home insurance, to deal over that situation if I needed to.
Reviewed Jan. 7, 2018
My husband, Dave, and I did our will and talked to our estate planner about what we can do to help protect our assets if something happened to us. He felt that it was a good thing to do long-term care, so we contacted Ron of GoldenCare and he talked to us. We went through the process together and ended up getting it done. I don't really know that much about long-term care policy, so he just helped us provide one that helped cover us at a reasonable rate. He was very nice to work with and he also helped Dave get something. Dave was turned down for a policy like I have because of all his surgeries but Ron was able to find an alternative for him that is not as good as mine but will help if something happens.
Reviewed Jan. 6, 2018
Getting long-term care seemed like the smart thing to do. I was not anxious to be a burden to my family, and since I could afford it, I did it. We had our mind made up that we were going to do it, and Michael was thorough and knowledgeable. The experience went very well. GoldenCare helped me find the best policy that was available at the time and I was very pleased. Knowing that no matter what happens, we’ve got it at least partially covered, if not all, is a little stronger than peace of mind.
Thanks John, great decision!
Reviewed Jan. 3, 2018
My husband encouraged me to get into long-term care. He looked into it and got GoldenCare for me. The rep, Anthony, was great and he was pleasant to deal with. He explained things and he knew all of the answers to our questions, but if he didn’t, he got back to us. I was very comfortable working with him. My husband pays for my GoldenCare and he thinks they're wonderful. Overall, my experience with GoldenCare has been fine.
Reviewed Jan. 2, 2018
I’m a nurse, and I was concerned about getting long-term care as I get older. GoldenCare's rep contacted me and did a very good presentation online. In addition, he was very informative. He compared the pros and cons of the policy I chose compared to other policies. All in all, he was fine. However, I wish he followed up with me after I got the policy or asked if I had any questions since I haven't heard from him since. I got the traditional long-term and my coverage has increased at a rate I wasn’t told it would increase by.
Reviewed Jan. 1, 2018
My wife and I have no children so we figured that sooner or later we might wind up in a nursing home, so we checked into a few of them and GoldenCare seemed to be the best. Their representative was very informative and she knew what was going on. Their cost is pretty high, though, but so are the other ones. Give this company a call.
Thanks Jerome for taking the time to share!
Reviewed Jan. 1, 2018
I was getting up in age and I felt that I ought to have something that will take care of me in my olden days so my kids won't have to. Purchasing a long term care with GoldenCare was non-high pressure.
Reviewed Dec. 31, 2017
I needed to have long-term care so I reached out to the rep, Ronald because he contacted the nurses at my medical facility and said that they were there from North Orleans. All our correspondence was done via telephone conversations. Ronald was very knowledgeable about the different products and understood what my needs were and was able to make arrangements. We had the evaluations done at a time that works for me. The process was very smooth and seamless. I have recommended GoldenCare to my friends. Although I haven’t had to utilize the long-term healthcare coverage I purchased, I’m anticipating a great return on my investments.
Reviewed Dec. 30, 2017
I’m a retired nurse and I had thought about long-term care for a while. I thought having one was the thing to do. If I could avoid problems for our kids, I would like do that. Our GoldenCare agent was very nice and helpful. We did a lot of emailing. I had to have a bone density test done and he explained why it was necessary. He also answered all my questions and made me feel that GoldenCare was a responsible company and it will be there when I needed it. He recommended a policy and we thought that was probably the one we could afford. It can be used at different levels of care like in-home care, assisted living or long-term care. I have some security knowing that I have this plan in place.
Reviewed Dec. 30, 2017
We had experience with long-term care because my in-laws had it. It was good so we felt like we should get it as well. I contacted GoldenCare through something I received in the mail from Indiana Nursing Association. A man came out representing several companies and showed us a couple of different products he had. He also talked about what we wanted to accomplish and even advised us which product he thought was the best choice. When he started telling us about the prices, we told him we didn’t want to pay quite much so he sold us the product that way. He was very nice and we were satisfied working with him. We will tell people looking into long-term insurance how we got ours.
Reviewed Dec. 29, 2017
My parents had GoldenCare and it was a big help with them being taken care of. It had a fixed daily amount and doesn't have an inflation rate otherwise, it would be expensive. Thomas, the sales agent who assisted me, was great and informative.
Reviewed Dec. 28, 2017
My husband’s older than I am and we have younger kids. I was 42 when I had my twins and I didn’t want them to feel burdened that was why we looked into getting long-term care. The policy that was presented seemed like as reasonable an option as any other company. We had looked at the prices and it seemed agreeable. Plus all my questions were answered. This was over two years ago and right now and now I just pay my annual premium.
Reviewed Dec. 27, 2017
Having long-term care insurance seemed prudent rather than taking the risk when all of your assets are used up. At the time, I was a nurse working in West Virginia and GoldenCare came up. I talked to somebody on the phone, I received the paperwork and I filled it all out. GoldenCare sends me a bill every year and I pay it. It’s expensive but compared to long-term care, what you would pay for it and what it costs, it’s reasonable.
Thanks Vicki what a great way to leverage your money!
Reviewed Dec. 27, 2017
When I’m old and can’t take care of myself, I don’t want to have to eat cat-food on the side of the road. I got some information from a nursing organization that I belong to and they hooked me up with GoldenCare. My long-term policy is with Mutual of Omaha, and I had that with Nicolas. The rep checked in on things and he helped me work through some questions that I had from a previous experience with Farm Bureau where some information wasn’t accurate. He did a fine job, so that was good, and if I need the insurance, I've got it already set up. GoldenCare makes me a little more secure as far as my kids not having to worry about it and things like that. I had somebody else within the insurance business look it over and the policy I got and they felt that it was fair and pretty comparable to most other policies around and available. I had the best overall experience with GoldenCare and everything I had about it was positive.
Reviewed Dec. 26, 2017
I’m a nurse and there was a nursing program that was offering long-term care insurance, which I contacted and went through. I called and spoke to an agent who was very nice and on top of things. He even had a little slide program to walk me through all of it and then he answered questions for me. They made sure I understood everything completely before I moved forward. I was comfortable with him, though it would have been better if the policy wasn't so costly. Overall, it was an easy experience and I've already recommended GoldenCare.
Reviewed Dec. 25, 2017
This will be my third year with GoldenCare, which was recommended to me by the Minnesota Nurses Association and that was the only reason why I went through them. I also thought long-term care was a good idea. The rep explained to me, answered my questions and was very patient with me. However, if I ever have to use it, they'll have to guide me and daughter through it.
Thanks Mary we hope you never need to use it, but if you do we are here to help!
Reviewed Dec. 24, 2017
My wife and I had it in our minds that getting long-term care would be a very good thing to do. We looked at what the different policy benefits were and thought GoldenCare was very attractive. It had some nice options, including one where I could use some part of the benefits to pay for a family member to do care for you in your home. There was a lot of flexibility that we didn’t see with other policies. We got traditional long-term care policies. We're not yet at a point where we need Medicare, although we're getting close, and the prescription is covered through work.
Ron, the sales rep, came to the house once when we were all done to officially talk about the policy and what kind of options were available. Everything else was handled thru mail and phone calls. He was a very personable guy. He knew the business and had the ability to talk about the pros and cons of different kinds of policies. In addition, he was easy to work with. We also get the regular annual updates. Interactions with GoldenCare have been minimal and whatever interaction there has been, it has been good. I shell out $400 a month and what we’re paying seems reasonable to get peace of mind that if we end up needing this type of coverage, there is something there to pay for it. I’m satisfied and I'm happy.
Reviewed Dec. 23, 2017
We knew that long-term care is important, however my husband can't get it because of an already pre-existing condition. I spoke with a sales agent two years ago through the phone and it had been a good interaction. I got from GoldenCare the typical policy through Mutual of Omaha. Right now, the insurance cost isn’t too bad but it will probably go up like everything else. Nevertheless, I would recommend them.
Reviewed Dec. 22, 2017
I have Mutual of Omaha and I’m fine with it. My mother has long-term care and it was a good idea since we don’t have children. GoldenCare's Mutual of Omaha was the most reasonable over other providers. Phil did a fine job during the purchasing process and was very accommodating. He was a personable man and was very easy to work with, and I liked him right away. The bill was quarterly but GoldenCare helped me work it through so I ended up being semi-annually and then finally, we got it to an annual payment. We got a reduction in the cost and it’s a little benefit if it’s paid on an annual basis, and that's great.
Reviewed Dec. 22, 2017
I have Medicare and then I have GoldenCare as a substitute. GoldenCare was highly recommended by AAA and they compared it to others and we liked it. Also, my husband and I compared it from things we got in the mail and with the magazines I’ve been reading about. We purchased it through a person whom we knew who looks at all of the insurances as well and then he recommends what medication we’re on and things that would be covered. GoldenCare’s coverage came through on many occasions. We paid minimal when my husband got really sick not too long ago and I had a terrible sinus infection. They've been great and I’d recommend them.
Reviewed Dec. 21, 2017
My parents, mother-in-law, grandmother and everybody had to have assisted living at some point. So I decided that, for my sake, it was probably a good thing to go ahead and invest in a long-term care. GoldenCare came to my house and I filled out some paperwork. The rep was very friendly, nice and he knew the product well. The service was costly but it's not bad. I haven't used it so I also hope that the quality would be good.
Reviewed Dec. 20, 2017
I’m aware that long-term care is getting more and more expensive. I’m 70+ now and when we run the preliminary qualification stuff, I qualified preferred and that made it financially feasible. We decided we would need some extra money for long-term care in the future, and I don’t see that getting any cheaper so we ended up taking part in it. I know GoldenCare is kind of a middle person, but they gave us about five different companies to consider, but it looked like we got more benefit for the dollar from the Mutual of Omaha policy that we took out.
The products that GoldenCare put in front of us were suitable and competitive. I remember chatting with Wayne, our sales rep, and he was very helpful and answered all the questions I have. We talked many times and I bothered him for a good bit. We don’t normally purchase things unless we have a good deal of peace of mind about it, and he was able to provide that to me in that moment of time. The young man seemed really knowledgeable and very giving of information. He never seemed to be frustrated when I called him back, which I did many times.
However, my wife is not crazy about the direct payment stuff, right out of our bank account. They wanted a six months at a time payment structure. We were able to negotiate a monthly draw and that was more agreeable to our situation. But Wayne had to do a little wiggling to get that approved. It was one of those extra little benefits that we got him to provide us and it’s just personal preference on our part. I would tell friends I had a pleasant experience with GoldenCare. I have a little more peace of mind about it. It’s one of those things that I was bothered by for a while. It’s hard to get it done, but it’s a great sense of relief when you do.
Reviewed Dec. 20, 2017
We were getting old and we thought we needed to look into long-term care and GoldenCare gave me the best options for what I could afford. It was a very easy process and their representative was pretty honest and explained everything in detail. Plus, the cost was reasonable. My experience with this company was very straightforward. They were responsive and they did a very good job.
Thanks Vijay, for taking the time!
Reviewed Dec. 19, 2017
I retired a year ago and the only thing that was missing from my portfolio was a long-term care program. My wife and I did some web search and I found GoldenCare and read reviews on them. I spoke with Anthony from GoldenCare and he was extremely helpful and I never got the sense that he was just trying to sell something. We had multiple conversations and my experience with him has been better than the experience I had with other agents I have spoken to.
He provided all the information that I needed to research it. I think the plan that I eventually purchase was extremely affordable compared to others I was looking at. My wife is looking at some insurance and using him again. So she's re-contacted him. GoldenCare has given me a sense of relief or confidence that I don't have that particular issue to worry about. Compared to the others that I was looking at it was much more reasonable. It was the same kind of benefits that had little more features in the plan. It has a little more flexibility that I was interested in at a cheaper price. So it was a great purchase for me. It offers more customizable for an individual. Plus the process was extremely easy.
Reviewed Dec. 18, 2017
My mom has long-term care policy and that's paying for her nursing home cost right now. It saved us a lot of money. Without it, she would have to use all of her money for the nursing home cost and it's $6,000 a month. So I got the basic nursing home policy for myself from Mutual of Omaha. The lady who sold it to me was very helpful. I would recommend GoldenCare to others because nursing home costs are expensive.
Thanks Lisa, great way to leverage your money!
Reviewed Dec. 17, 2017
I'm a nurse. I work in long-term care, and I realized it can happen to anybody. I looked into what's around in our area since I wanted to have some preventative care. I worked with this lady from Golden Care. We talked quite frequently about what they offered and what I'd have. My plan covers for about three years. From experience working in long-term care, some are in there a hell of a lot longer than three years, but at least for me, it's something for a while. All in all, Golden Care gave me some relief. Hopefully, I can use it in different ways like home health or assisted living.
Thanks Linda for your feedback!
Reviewed Dec. 16, 2017
I am over 60 and being a nurse, I was getting notifications from a nursing association that there was a long-term care policy available. I purchased the policy through GoldenCare over the phone with Avram. He mailed me what I needed and if I had questions on the forms, I called him back and made my notes on the forms. I’m glad that I have the policy. Now that I’m close to retirement, it worries me that I have an annual payment, but I’ll just keep it. I've already recommended GoldenCare to a friend and I've given a couple of people Avram's name.
Reviewed Dec. 15, 2017
My husband is 15 years older than I am and he had to have his leg amputated and we never know what is going to happen. We purchased GoldenCare's long-term care in-house for my husband and the nursing home for me. My husband will probably be gone long before I would go in a nursing home. Steven, GoldenCare's good agent, came to our house and signed us up for the long-term care. He was reliable because he came on time. He was specific in what he talked to us about and gave good written examples. He was very professional and did a good job. Having our GoldenCare policy gives me peace of mind.
Reviewed Dec. 14, 2017
My wife and I discussed long-term care. She is a heart transplant recipient and she could not qualify but we went ahead and got something for me so she wouldn’t have to worry. I terminated Mutual of Omaha about six months ago because we switched and found another insurance company that had a combination of long-term care, cancer care, and cardiac care.
My wife, Laurie, is a member of the Allina Clinic in Northfield and found Howard through her clinic. Howard met with both of us and we felt really good about him. He bent over backward trying to find an alternative for Laurie because of her situation but he was not able to find anything. He came out twice to go over different options. We were very happy with Howard. He was very laid back and easy going. There was no pressure and was very accommodating in looking for alternatives based on our specific situation. GoldenCare did very easy and I’d tell my friends to take the time to look into it.
Reviewed Dec. 12, 2017
I’m an ER nurse and have worked with home health care and realized that as we get a little bit older, it’s imperative that we have long-term care. Having been in the medical field for almost 40 years, I know that GoldenCare's long-term policy is good and we liked what's included in it. The purchasing process was relatively easy. I filled out the form, then my husband and I had an interview with Darrell, our broker. He was prompt in getting back to us if I had left a message or had a question and I appreciated talking to someone on the phone when I wanted to. The only thing that I was disappointed in was that I didn’t receive the excellent rating and I felt I should. Other than that, I had a good experience with them. The coverage that I got was very valuable and it’s a good policy.
Reviewed Dec. 11, 2017
My mother has her long-term care policy which really helped out. We also looked into long-term care for both my husband and I. My husband has some medical issues that would put him in a high-risk category and we knew that we couldn't afford it. Ronald, our GoldenCare agent, went over the statistics and saw that women outlive their husband. I'm more likely to need long-term care and the average length of stay in a nursing home or long-term care is about two years. Ronald went through the different options and we came up with something that we felt like we could afford.
I filled out a card and mailed it in. Ronald contacted us and we told him what we wanted. He was willing and always prompt in his responses to any questions I had. It had been an excellent experience with Ronald. GoldenCare gave us a sense of security that we’re not going to be a burden on our children and we have that extra coverage for a couple of years. I would recommend GoldenCare to friends.
Reviewed Dec. 10, 2017
GoldenCare was recommended by our investment firm. When we purchased our policy, the questions, interviews and the medical information they took were very logical. Their sales agents were on time and they’ve been good at trying to keep in touch with us. They were professional and organized about the information that they were gathering. It’s been a couple of years since we’ve had the policy in place, but we haven’t had any claims or use of their services yet, so at this point, the cost is excessive.
Getting a long-term care insurance was a smart thing to do for the family. And when a situation comes where we’re going to need some assistance, we’re going to be able to remain more independent longer with the assistance of GoldenCare. Our kids are all spread out all over the country, so knowing we got the policy in place helps them have peace of mind as well.
Reviewed Dec. 9, 2017
My wife had MS, and she was sure that eventually, she was going to be in a nursing home full time, and we were wondering how we were going to afford it. But she passed away, and I thought that long-term care might be a good thing to get in case that would happen to me since I could help protect a few of my assets for my kids. I looked at a few different ones, and GoldenCare had the better policy. If something would happen to me and I end up in long-term care, things are going to be taken care of by GoldenCare.
I got their Traditional Long-term Care policy and the agent that I had came and explained to me the policy. This was an insurance place that my wife had and I previously looked at, and that’s how I got with this particular agent. He seemed like a good person and I was very comfortable with him as he was easy to talk to and get along with which I enjoyed. Whenever he was here, I was sitting back and talking about various things, and then getting into the insurance. When I had questions or concerns, he came right out, had the answers for me and explained them. We had nice conversations and everything went well. If somebody would call, a friend of mine and we end up talking long-term care, I would recommend GoldenCare. I would tell them that my salesman is the person they need to talk to.
Reviewed Dec. 8, 2017
I wanted to plan for any expenses as I got older so I wouldn't have to worry about it and that we were covered in that way. So, I bought a nursing home insurance from a rep from GoldenCare. He got in touch with me and we spoke on the phone. He did a computer conference with the diagrams and explained everything to us, and he was very thorough, awesome, personable and we had a nice conversation. The process was fine and I was very satisfied with the way things went. Also, we're using a policy on my own mother now. My father bought her one years ago and is currently using the benefits from it. So, I feel good about the security of knowing that the benefit is there when the time comes if it indeed comes. I also share with my friends that we have the policy.
Reviewed Dec. 7, 2017
The GoldenCare rep went over the whole long term care plan with us over the phone, which went very well. The only trouble we had was with my end but my girlfriend got sent through right away. I haven't had a family doctor for years so I had to go to the doctor back and forth several times and I kept having to repeat visits to get more. But once I got everything to satisfaction it went well. Working with Anthony has been very good. He was super nice, pleasant and answered all questions. We accomplished what we were trying to do to get some extended coverage for ourselves. It cost me a couple grand a year and I haven’t used it yet so it’s something for down the road in case. It’s a good experience and I would recommend it.
Reviewed Dec. 4, 2017
I looked into getting long-term care as protection for me and my wife on our way through the years if we need it. We talked with four other insurers including Country Mutual, John Ward, and State Farm and we ended up with Mutual of Omaha, which was the most flexible. The GoldenCare rep, Steve, showed a genuine interest in meeting our needs and he was very patient. It was refreshing to talk to a salesperson that's not only focused on getting the sale. I know that's ultimately what he was hoping for, but he worked with me to make sure we're getting what we're looking for, and it was the best one.
The biggest thing about him was that he listened. He seemed to be sensitive to our needs and he worked with us. We talked with him and had several conference calls with him before we ultimately got the insurance. He answered our questions, found out what the best fit was for us in terms of what they're offering, completed the application for the insurance and then finalized everything. That's the first time I did any business with Mutual of Omaha and I think very highly of them based on my experience with them and with Steve. If a friend asks me about GoldenCare, I would tell him or her to call Steve.
Thanks Steve for taking the time to share!
Reviewed Dec. 3, 2017
We're getting older and statistics shows that most people will end up needing some kind of long-term care so we looked into getting a long-term care insurance. My in-laws also had a similar policy. We answered a letter GoldenCare sent us and then, they contacted us. The rep had a presentation we could see online about the product. There were a lot of information on what the policy provided and included with a lot of charts and written information. We felt comfortable working with their rep.
I like some of the features GoldenCare has, specifically, the fact that it's like a regular setup where you can just go to a nursing home and you'll use that as a supplemental insurance to pay for it or you could have somebody come to your house and use it to pay for that. It also has some benefits that are a lot easier to get to as compared to the policy that my in-laws have.
Reviewed Dec. 1, 2017
We needed a long-term care policy and got GoldenCare. The rep was very professional and courteous. Plus, we were impressed with his knowledge. We were very comfortable working with him. The policy gives us a little assurance and I would recommend them.
Reviewed Nov. 29, 2017
Once you get to a certain age and if you end up in a long-term care facility it's very expensive. So, it is a good idea to take a long-term care insurance like GoldenCare just in case I needed it. It's a protection for me, such that my son or family does not have to pay for my care in a long-term care facility in the event I needed to go that route. Their rep covered everything as far as the long-term care insurance plan. I had mentioned a combination long-term care life insurance, which I know they have, but he's guiding me more just to long-term care. I've had X amount of coverage for X amount of dollars that I would pay each year for the premium. Then, they sent me a binder with the insurance information in it. I would definitely recommend it to a friend.
Reviewed Nov. 28, 2017
We worked with a guy from GoldenCare on an insurance policy three years ago. We got his name from the nurses' association and we contacted him. He was very funny, helpful and professional. Everything was great with him.
Reviewed Nov. 27, 2017
My parents got a long-term care and my mother just had to go into a rehab and used it so my wife and I started looking into long-term care as well. Once we got interested in GoldenCare and got hooked up with Tom it’s been all good from then on. He was a help to us. The process was easy and we didn't have any issues. The coverage gave us peace of mind. It was something we felt we wanted to do and we feel better about doing it. GoodCare is a good insurance to have and I would definitely recommend it.
Reviewed Nov. 26, 2017
In case I would need an insurance when I get old, I got a long-term care policy from GoldenCare two years ago and I felt good dealing with Russell. We pay it yearly and having the coverage gives me peace of mind.
Reviewed Nov. 23, 2017
GoldenCare agent Thomas did a great job. He answered all my questions and did what he was supposed to do. He went and got the comparison quotes and he worked with us on reducing the price and fit our budget. We bought GoldenCare two years ago. Long-term care insurance costs a lot if you don't have it and you get it is so that you don't have to worry about having problems and that when you get a possible terminal illness, you have that hospitalization taken care of. I'd known some people that had the insurance and needed it, and they were in a lot worse place. I would tell a friend who would ask me about GoldenCare to look into it. It gives you peace of mind and that's the bottom line.
Reviewed Nov. 14, 2017
Getting GoldenCare was a really easy transaction. We don't have to worry about financing and if we had to do that, then the kids have nothing to worry about. I looked at different policies and they all seemed comparable to each other. Some had benefits and some did not. However, GoldenCare's policy had. It's like any insurance. One has to decide which one fits best and go with it.
Reviewed Nov. 10, 2017
My wife’s younger than I am and she’s concerned that if something would happen to me, that she would lose everything. Our GoldernCare covers two years stay. It increases the longer we have it without using it. My wife and I had a lot of questions and the sales rep, Russell, answered all of it. He explained them all very well, was patient, and listened to our concerns. I had a little bit of heartburn putting out that much money every month but he made it less painful. Having long-term care was something that we felt that was necessary. My wife could’ve waited and not included hers in with it, but it was at her insistence that we do that. It wasn’t a hard sales push and we pretty much outlined the plan that we wanted and the sales rep made it work for us. Having GoldenCare gave us some reassurance that if we do need it, that it’s there. It may be on a limited basis but it gives us peace of mind.
GoldenCare is not for everyone because a lot of the people I know doesn’t have the resources to actually pay that much money out. We’re very fortunate that we do have enough resources. I have recommended it to a few but most people are like, “I don’t need that. That’s not a problem.” It’s a personal choice whether they want that or not. Most financial people will recommend it to you, that at some time, you get long-term care. Most people should listen to that but most people don’t.
Reviewed Nov. 10, 2017
We looked into getting a traditional long-term care as a protection for future potential liabilities regarding health and in a situation where I or my wife would need to be housed outside of our home. The sales agent from GoldenCare did a fine job. He came up to the house and we talked about a couple of different products from competing companies. He helped guide me through the option that best fit our needs. His expertise helped educate me in types of insurance packages that I really didn’t know anything about.
The whole process was fairly comfortable. The sales agent made an in-home visit at a timing that was appropriate for me. And his follow through was good, as far as phone and email coverage. Other than that, I feel comfortable with the product that we chose and felt secure going forward. Hopefully, we’ll never have to use it. It’s a rather expensive coverage but the alternative is even more expensive and devastating.
It's important that GoldenCare keep an eye out for consumers like myself. And staying in contact makes me feel comfortable and good about the product that we decided on. There’s an industry information that comes out from time to time regarding this type of product and I don’t always stay on top of it. So, getting an email that might summarize what’s happening in that field might be helpful.
Reviewed Nov. 9, 2017
I figured I was going to be needing long-term care sometime so I have GoldenCare. I saw some advertisement for a company that was supposedly ideal for nurses. So, I totally got involved in it. Their sales agent was very helpful on the phone as he explained things to me and knew what's he's talking about. The coverage I got will cover me on the day that I need it or if I have to go in a nursing home. I’m hoping that it is all okay and all in the up-and-up. I also hope GoldenCare does some follow up for I’ve often thought if I was taken advantage of or if the coverage still exist since I have the policy for a long time and I never heard from anybody since I got it.
Reviewed Nov. 9, 2017
My financial planner recommended long-term care insurance and I liked the coverage that GoldenCare offered. The representative was very professional and he explained things to my satisfaction. He took a personal interest that I get the correct amount of insurance. But because of the underwriting, it took an extremely long time to have it reviewed and back to me.
Reviewed Nov. 8, 2017
We are seniors and looking to retirement. We also have been taking care of my mother-in-law and my mother, who need to have long-term care insurance, so that made us think about what’s going to happen to us when we get to be that age. That is what steered us into going ahead and doing long-term care. My nursing, the State of Georgia nursing, had the GoldenCare program and offered it to the nurses so I ended up choosing them. The experience with them was excellent. The gentleman that worked with us was professional and well-informed. He answered all of our questions and reassured us. He stayed in contact with us as we were going through the process. He was professional and knowledgeable about the product that he was selling. It was very comfortable working with him. I would tell other people that it’s something worth looking into, and see whether or not it would be an option for them.
Reviewed Nov. 8, 2017
Our financial adviser recommended GoldenCare and we chose the carrier company Mutual of Omaha through a flyer my wife responded to. The policy I hold with them is long-term care where I can use it until we’re old and decrepit and in a nursing home. It was the best deal at that time and we got it three years ago. Having a long-term care insurance plan protects your assets and that’s why you get them. I’ll recommend to people to get this insurance. We had a fantastic experience.
Reviewed Nov. 6, 2017
I've been having a problem with GoldenCare and I'm getting ready to cancel it. Their agent was alright, but he just didn't know enough. When I talked to him, I said I want this to be taken out of my savings account at Alabama Central Credit Union. They ended up not taking it out of my savings account, but out of my checking account. When I asked him about it he said that they can't take it out of savings and had to take it out of checking. He didn't give me enough information. I didn't get mad at him, he's got such a humble spirit. But, I'm the one who has to deal with this.
I've been paying this ever since January this year and I have not received any type of identification card from them. I called and asked them to send me an identification card so that if I'm out of it and don't know what's going on, my children can utilize it and know what to do with me. They told me that they don't have any and have never had such cards. I talked to the solution specialist, Candice, and she told me she's going to get back in touch with me in 7 to 14 days. That was back on the 12th of October and it still hasn't arrived yet.
I told them I wanted to cancel and to give me back my money. However, they said they can't give me back my money. I called the insurance commissioner here in Alabama and I was on the phone with her for a while. She called GoldenCare but didn't get to talk to Candice. She talked to some boy and was told the same thing they told me. They didn't give out cards. I'm paying $150.72 a month, but I'm receiving no value. I want to make sure that if something happens to me and I got to go into a long-term care place, my husband is taken care of. However, I'm not getting the service that I'm paying for.
Reviewed Nov. 6, 2017
GoldenCare rejected my wife who’s a registered nurse, which was the way that they tried to have me to get some long-term care insurance. But they accepted me and I’m wondering if they would accept her. The sales agent was very understanding and he listened and tried to relate to people. So far, I haven’t had any experiences other than to pay premiums. But I'd tell a friend that GoldenCare might not take your nurse or your spouse, but they might take you.
Reviewed Nov. 5, 2017
My wife was a nurse and they had a special situation where nurses could apply for long-term care policy with their spouses. So, we both applied, but we were rejected. Then, Ronald, our agent, said that I should re-apply. I was accepted at GoldenCare but she was still not accepted. it was an extensive conversation back and forth. He explained the different plans well. However, if I had been a little bit wiser, I would have probably tried to get the plan like in Indiana where you can protect some of your assets if you buy a certain amount of long-term care insurance.
I should have pursued it a little more on my end before we got it. Anyway, I got it for security especially for my wife so she would potentially have some source of money to spend if I was in a nursing home for an extended period of time. The one thing that I was concerned about is that it would go up in cost on an annual basis periodic. He told me one and so far we've made four payments, and it has remained the same as the initial payment.
Reviewed Nov. 5, 2017
The GoldenCare agent who sold me the policy was very pleasant. She was knowledgeable as far as she could be as an insurance agent. So far, I haven’t had to use it but I’m hoping that when I do have to use it, it will be adequate.
Reviewed Nov. 4, 2017
I’m by myself and I wouldn’t have any children to take care of me when I get a certain age. A few months ago, I purchased a long-term care insurance and I know GoldenCare will help me in the long run. My agent was very knowledgeable, helpful, and good in explaining things. I was very comfortable working with him. I’m paying $88 a month and the experience was good. I’d tell my friends who are interested in long-term care to look into GoldenCare and see if they might be able to think about it or try to set something up for themselves.
Reviewed Nov. 2, 2017
We like our GoldenCare sales agent Mohammad. He explained everything and is very trustworthy. He would say what we would get so we're happy with him. We have to contact him to make our decision for the next year, but I think the policies will remain the same. It's nice that we haven't had to pay much.
Reviewed Oct. 31, 2017
I bought a one-time premium of $100,000 for our nursing home care. I thought it was a lot better than making monthly payments of $300. The selling point was if I use up the $100,000 plus its earnings, then it triples to 300,000. Then after 10 years, I could pull it all out again with the earnings if I want. The GoldenCare sales rep presented a lot of different options on type of plans I could get and what the monthly payments would be. We got to the annuity side of it and it seemed like it was the way to go. I have recently sold my business, so I had a little cash laying around and thought that should be a good place to put it. The rep checked with five other providers trying to show what kind of interest rates were available at that time. GILICO was almost a percent and a half above the next closest one. It was better than any of the annuities of any of the other companies I had at the time.
I purchased this at the beginning of February of this year and got a packet coming from GILICO saying that I have a plan, the amount, and its interest rate. The plan pays for fees or if we need to go into a nursing home. It covers pretty well everything so I hope I'm pleased with it. The main thing is the money is accessible. If we die, then whatever remainder split up amongst our beneficiaries. But since purchasing, I haven't heard anything from GILICO so I was hoping for maybe a quarterly report because it's supposed to be earning 3.5% interest. I got a lot of other annuities and every quarter, I get a report on them of what they've earned and what they're doing.
Reviewed Oct. 30, 2017
I was wanting some form of long-term care coverage and Arsenio from GoldenCare found his way to me. I talked to him over the phone, which is rare for me, and I liked him so I worked with him. I got an insurance policy that covers if you're in a nursing home or you need an in-home care for a certain period of time. It has defined benefits like how much you can get over a period of time. It’s basically just a way to offset a very high cost should something happen to either of us. Arsenio has called back to make sure that things went through. He came and helped us fill out the paperwork. Overall, he was pretty well-informed and easy to deal with. He wasn’t high pressure. He and I both understood I was the boss.
Thanks for sharing John!
Reviewed Oct. 30, 2017
My husband was in a nursing home for a while and it sucked. For that, I got a long-term care policy from GoldenCare that allows me to send x amount of dollars per week so I can stay home instead of going to a nursing home as well. I also got a Medicare for my supplemental care. Their sales agent was honest and above board, and he wasn't pushy. He presented everything, said what they're going to do and how it would cost. And then, he left the paperwork for me to read more carefully since it's easier to digest it when you're sitting by yourself. He called the next day and I got the policy, which they take from my bank account. So far, the cost of the service wasn't too bad. At 68, I thought it would be a lot more. Overall, I have recommended him.
Reviewed Oct. 29, 2017
I saw GoldenCare in a nursing magazine and that was one reason I chose them. I have this as a just-in-case thing. If some sickness prevented me from staying home, I would be able to stay a little longer. The purchasing experience was long but okay. There was an over-the-phone interview that took a couple of hours but The sales rep was knowledgeable of what was going on in the best of my interest and she answered satisfactorily to me. However, I cancelled one of the policies a couple of months ago 'cause of the expenses.
Reviewed Oct. 29, 2017
I have had some illness for a while and it concerned me. I thought I should look into that problem and it ended up that I couldn’t get long-term nursing home insurance, but the agent who helped me found a policy for in-home care. I talked to him on the phone three or four times, he met with me in-home twice and he was very nice and helpful. I compared several policies and the long-term in-home care policy seemed like the most economical for what it offered. Overall my experience with GoldenCare was very satisfactory and I would recommend them.
Reviewed Oct. 28, 2017
Working with GoldenCare has given me more confidence and a sense of security. I feel that I can take care of myself and my loved ones now. GoldenCare called me on the phone and explained the benefits. I enjoyed talking to the rep and felt comfortable with him. I admire his courtesy, too. Also, all my questions and concerns have been addressed. I would recommend them.
Thanks James for taking the time to share!
Reviewed Oct. 26, 2017
I needed to get a supplemental from GoldenCare to help me through since all my bills weren’t covered. I felt very comfortable working with them. The interactions I had with the sales agent were cut and dried, but he explained the benefits very thoroughly. Their process was easy and not too long. Their cost seems to be working out right now and it’s right in my budget. I see value in my coverage and it’s given me a little sense of security. But I always got that same feeling like tomorrow it's going to change. Things are going to change or you're not going to have enough to cover this or that. You have to be flexible and since I’m in the military, I'm used to change. Still, I would recommend GoldenCare. Everything fits for me and for my wife.
Reviewed Oct. 25, 2017
The adviser that showed up, Mohamed, seemed very knowledgeable. He called and we set up an appointment. He made the presentation, everything went well and I signed on the dotted line. I was impressed with his knowledgeable of the product and how everything worked. I've recommended him to one of my buddies. Also, with the other health coverage that I have, GoldenCare was a no-charge benefit. And it covers up some gaps in regular Medicare, so it’s good.
Reviewed Oct. 25, 2017
The sales agent from GoldenCare was good and he told me everything I needed to know and answered my questions. He was very cordial and very nice. I got into long-term care just in case something happens and thank God I haven’t had to use it. My overall experience has been great. It was easy and fast. It was for my peace of mind, and I have recommended GoldenCare to friends.
Thanks Matilda for the kind words!
Reviewed Oct. 23, 2017
I have a long-term care with Darrell from GoldenCare for MidAmerica and then that keeps going up every year for the next another year. I also have Humana with him but I'm wondering what’s going to happen with Humana now. I was paying their Humana premiums until last year when I talked to Darrell. I told him I didn’t need that prescription drug because I don’t even take any prescription and so he said go to zero so I’ve been on zero premium.
If I would have to buy a prescription, I think I could do it out of the premium amount that I saved over the year and that’s what I plan on doing this year because he told me to go that route. I’d have to pay a penalty if I ever have to start doing prescriptions again but I don’t know. He doesn’t come to the house anymore, but we talk on the telephone whenever I question him. Everybody’s got their little hang-ups, but I’m satisfied. I talked to other ones that were selling Humana and first opinions mean a lot to me. I’ve seen some of the agents that I wouldn’t even deal with because of their attitude, but Darrell is a good-natured kid.
Reviewed Oct. 22, 2017
Darrel, our representative, was helpful as he explained the whole thing about Medicare. Medicare has been good for the long-term care for my sickness. We like it and it gives us peace of mind. I can share with some other people that GoldenCare is a good medical insurance. Their service is fair but not cheap.
Reviewed Oct. 20, 2017
My husband passed away from cancer and we had quite a bit bills. I figured if something comes like this again, we're going to have a big problem. I thought I'd better check in to a lot of possibilities or ways of taking care of things. I bought the policies for a nursing home and for assisted living from GoldenCare. It looked like something I could use since I live by myself. The rep, Steven, came to my house and he showed me all the stuff and what you could do and what you couldn't do. I know nursing homes cost a fortune because my mother-in-law was in one, and it was unreal. He wrote it all out on a piece of paper showing me, "If you're paying this much, then we cover for this, and we cover for that." But he didn't leave me that piece of paper with all of the information, and he has given me the other paper. I thought that information would be in the stuff I got in the mail, but it wasn't.
Hopefully, GoldenCare would be something where if you're ill, supposedly each place should be covered for up to two years. That gives me four years to figure out what to do with the house and if I should have to go do these things, I wouldn't have to worry about immediately losing the house. The house could be put up for sale or we’d do something with it and have time to make a decision because a lot of times, these things happen quickly.
Reviewed Oct. 18, 2017
I’m disabled and there are a lot of people like me who get shoved around and doesn’t know who to talk to. I purchased a policy from GoldenCare, and so far, everything’s on track. I spoke to them on the phone, and I was impressed with their personality and I could tell in their voice that they care. They weren’t trying to hurry up and get me off the phone to go to the next one. They were really concerned about my condition, and they were very polite. They go above and beyond.
Reviewed Oct. 17, 2017
I've fallen more than a couple of times while getting in and out of the tub. I've also gotten lightheaded and have had issues when standing for long periods of time. So I looked into getting some assistance for a couple hours a day, three or four times a week. GoldenCare gave me some places to call and lookup to see what I would be eligible for. They said that due to my age, I would have to go through different agencies. I went through three of the companies they gave me and I got discouraged when those companies couldn't help me. But I haven't looked into all of the companies they gave me.
GoldenCare provided excellent service and they were very good to me. Their reps made me feel comfortable and I might not have been asking the right questions at that time but they helped me out a lot with what questions I did ask. The rep I talked to gave me his extension number and if I had any questions, I could call back. I would recommend GoldenCare. I have talked to some people and told them that if they needed any help or assistance, they can call GoldenCare, and even if GoldenCare can't help them, they'll find someone else who can.
Reviewed Oct. 14, 2017
We thought getting into long-term care might be a wise thing to do. We checked out a couple of different providers but we got the Traditional Long Term Care from GoldenCare. We had somebody else who advised us and thought that was the way to go. It's an expensive service but we got it to give us peace of mind.
Thanks Doreen, its better to have a plan then no plan at all!
GoldenCare Company Information
- Company Name:
- GoldenCare
- Website:
- goldencare.com
