GoldenCare Reviews
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About GoldenCare
GoldenCare is a privately-held, long-term insurance broker. The products offered at GoldenCare are carefully selected only from top-rated carriers in the industry. GoldenCare also specializes in critical care insurance, Life/LTC hybrid insurance plans, Medicare supplements prescription drug coverage and more.
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Reviewed Aug. 21, 2018
My wife made me look into long-term care and I had a great experience signing up with GoldenCare. Julie did everything that I expected and she did a great job. She could answer every question and brought the options. Their cost compares favorably to the quality of their coverage, too. I really enjoyed working with Julie and I would work with her again. I would also recommend her to others that are seeking a similar type of coverage.
Reviewed Aug. 20, 2018
The experience that we had in signing up and working with GoldenCare was great. They had what we needed and the cost was reasonable. The rep, Ron, was knowledgeable and he guided us to what we needed. It was an easy transaction and I'm happy with GoldenCare. I have recommended them to other people and shared Ron's contact information with them.
Reviewed Aug. 19, 2018
I am a nurse and work in an emergency department. I see what rolls in from nursing homes and I needed some kind of security that I can take care of myself when I get older. GoldenCare has a long-term coverage that allows me to have a variety of what meets my needs from in-home care to a facility. The agent who assisted me was very helpful and was able to answer my question. He was able to explain the plan well and put me with the plan that best fit my needs. He was very available and contacted me multiple ways by mail, phone, and emails.
I was getting nervous because I didn't know that much about long-term care, and I saw that perhaps the rates would change as I get older because I know how life insurance could change. I started looking into what my employer would offer so that I could get the insurance through them. I found out that they didn't offer it anymore which was why I got the mailing. I called GoldenCare and I was surprised but pleased to find out that GoldenCare was financially very reasonable since that stuff is expensive.
The biggest drawback was that I was paying snail mail for a while and that was getting old because nobody does that anymore. The set-up wasn't gonna work well with me, and so I had to do it a different way. I wanted to convert over and have it auto withdrawn. Also, I bragged about GoldenCare to other people, but there should be something that I could have used as a tool to refer them. I could tell people that I had a good experience with them and people could have a link to look at and get the 411. Other than that, I was pleased that I heard about GoldenCare and had the opportunity to work with them. It was on my to-do list for a very long period of time.
Reviewed Aug. 18, 2018
My mother-in-law had a stroke and, not having long-term care, it has been really hard on everybody. It also cost a lot of money choosing a nursing home for a while. Now she has home health and it's a lot. This made us want to look into getting long-term care, thinking that I wanted to be taken care of and I want my husband to be taken care of. And by having this, I'd know that it's not gonna be on my family. I don't have to worry about not having the money and saying, "Where in the world am I gonna be?" People are gonna take this insurance and it's an open door and I don't want to be left out in the cold at that point in my life.
We got GoldenCare's policy with a spousal benefit where if one of us needs it earlier and used up all of our amount, then the other spouse's amount could go towards taking care of that person. Ronald, our agent, was really down-to-earth and I was very comfortable working with him. He knows all about long-term care and was able to make it where I could understand what was available and have confidence in the company that it's not just somebody who's gotten their license and they're trying to sell a whole bunch of stuff, so they can provide for them. Working with GoldenCare has given us peace of mind and so I would tell people to do it as well; and earlier the better.
Reviewed Aug. 16, 2018
We attended a financial planning thing and one of the things that was suggested that we do was a long-term care, especially if we’re over 60 and we are. We looked into it and GoldenCare was the best one that we found. Also, we liked Julie, the lady who we talked to. She was very helpful, explained things very clearly to us, and we had three phone conversations. The first one was for half an hour, and the second one was for an hour and a half. She was very slow and meticulous, and then, she sent a lot of information to us in writing, and emailed it to us, so we can look at it that way. We’re very satisfied with her. We would recommend her to anybody. We could certainly afford what we’re paying now and as long as the cost stays what it is now for a long-term, for a while, we’re okay with it.
Reviewed Aug. 15, 2018
Getting a long-term care plan was something I had put off. My husband and I decided we would self-fund. But then my stepdad needed long-term car then my mother needed it. Self-funding was not such a great idea after all. And I should have done it 10 years ago. That would’ve been a much smarter way to do it. You can get much more coverage for much cheaper prices if you do it sooner. But that ship had sailed and Julie was very upfront with me about what was not likely to work. And I appreciated that. At my age, GoldenCare was the best offer and I got the traditional long-term care plan.
Julie and I talked about what my reasonable options were and she was very helpful in explaining what was available and how the process would go. She explained that I would have to pre-qualify and I got her all my information, my doctors and my med list. It was a nuisance. But we took the time to do that and Julie would always get back to me very quickly. I sent all that information over to her and she sent it to the group that did the pre-qualifying. Then a nurse came out to the house and did the assessment. After that, we talked about the different products that would be available and what I would be qualified for. The process was very straightforward and it went very smoothly. Julie was top drawer and I would highly recommend her.
Reviewed Aug. 12, 2018
Women outlive their husbands and I figured long-term care is what I would need. GoldenCare is a company that I was impressed with and I got their traditional long-term care plan.
Reviewed Aug. 3, 2018
I wanted a benefit for when I’m older so I can live in a decent place and from the policies that were offered, GoldenCare was the best fit for us. We contacted Robert and we set up an appointment. We talked about the different options then we looked at the pricing and purchased the policy. It was simple. We finished everything on one call. The plan is expensive though. I would tell others to explore their options and make sure it is a good fit for them.
Reviewed Aug. 2, 2018
I had a phone conversation with Ron from GoldenCare and we went over things. He gave us a quote, we did the followup, and we went ahead with the purchase. Then we had some contact with the insurance company as far as their underwriting. Ron did a good job as far as explaining the policy and its intricacies, and we seemed to have gotten a handle on it. Hopefully, GoldenCare insurance is like a homeowner’s insurance where you own it but you don’t use it. GoldenCare has worked okay for us and I wish that Ron keeps doing what he’s doing.
Reviewed March 29, 2018
With Dementia on the rise, I got in touch with GoldenCare, and Grace was very easy and professional to work with. She was always available to walk me through any questions I had. GoldenCare is cheaper if you start with them before you turn 50 and they're also affiliated with healthcare.
Reviewed March 26, 2018
Based on my age and what I needed at that time, we got a long-term, three-year-policy with GoldenCare. The purchasing process was very smooth. Julie, our broker, was very knowledgeable, helpful and had good follow-through. If she didn’t know something, she would get back to us and let us know about it. She made some good suggestions as well. GoldenCare is very good. The experience was fine and I would recommend them.
Reviewed March 25, 2018
GoldenCare's sales agent was very informative, punctual and answered all our questions. I was looking for coverage for long-term care and I bought a policy from GoldenCare.
Great feedback, Susan! We appreciate it!
Reviewed March 16, 2018
I had an offer getting into long-term care and then I purchased the GoldenCare plan over the phone. I looked at things and made decisions, while Brenda from GoldenCare gave me information. I was impressed by her knowledge of needs that I might have in the future even though I was apprehensive and was looking forward at expenses. Overall, GoldenCare is good for the nurses, and, also, I'm happy that their premiums have not gone up.
Reviewed March 15, 2018
We were advised by different people that getting a long-term care insurance is a wise thing to have in place at age of 60. I'm a nurse and there was a special price and stuff for nurses. Frank from GoldenCare was reputable, we were very comfortable working with him and he seemed to know his product so we decided to go with him and we went with Mutual of Omaha which is a long-term care product. We had several conference calls where he answered all our questions and he called us back when we had questions. My husband and I are both retired now, and my husband has stage four kidney cancer. Having a long-term care insurance gives us peace of mind as we age. We've been satisfied and I would recommend them.
Thanks Candace for taking the time to share!
Reviewed March 13, 2018
We got a long-term care from GoldenCare, which could be important in the future. Our rep was very personable and described everything really well. We were very comfortable working with him. We'd recommend them.
Thank you Beverly to take the time to share with others!
Reviewed March 12, 2018
I wanted to protect myself if something happened down the road. GoldenCare seemed like they knew what they were doing. In addition, they were comparably priced and the customer service person was very good. The follow-up and the knowledge that their customer service rep had impressed me. Any questions I had, they answered right away. I bought a long-term care policy with Mutual of Omaha for the cost. Moreover, the insurance company had a good reputation too. Having the policy adds a little peace of mind. Plus, GoldenCare is a good company to be associated with if one is interested in a long-term care policy.
Reviewed March 11, 2018
I’m a retired nurse and my last job was case management. I saw where people can’t stay in the hospital for very long because Medicare won't pay their other secondary insurances. I thought they needed further care and I figured that was going to happen to me someday. I bought a traditional long-term care plan from GoldenCare through Mutual of Omaha.
The rep seemed knowledgeable and he set everything up for me. They sent somebody out here to do a physical and I had to have some lab work. I was approved and after that, I just started to make monthly payments. I felt very comfortable working with them. Moreover, the cost has been comparable to the quality of service they provide. I have two sons and I feel that someday, they won’t have to take me into their home. I could go to a long-term facility and they could care for theirs. I won’t be intruding into their lives. I’m glad that GoldenCare took me on as a client.
Thank you Elaine we appreciate the time you spent to share your feedback!
Reviewed March 10, 2018
I'm an RN and I knew I needed some long-term care insurance. An offer from GoldenCare came through the mail. Their rep, Julie, knew what she was talking about. I liked the fact that she was able to set it for my needs and what worked the best for me and my circumstances. I also liked that there was a little bit of flexibility and she helped me navigate the waters very well. I was very comfortable working with her.
I had to have my blood pressure measured, which was fine. I did that at the Mayo clinic in Manchester, Minnesota. Mayo said that they've sent it on, but GoldenCare kept saying that they didn't get it. That was a glitchy part of it. Then I received a letter saying that if I didn't send it by this time, then they can't approve. I don't know how many times I must've submitted it. Julie was on the phone with people and the issue was worked out. It seems there must be an intermittent piece that has to do with the screening agency. I'm now a widow and I don't have children who live around me. Having the coverage is very valuable for me and gives me some peace of mind. I'm very happy with the type of coverage I have and it fits me well. I have recommended GoldenCare to some nurses that I know.
Reviewed March 3, 2018
My mother has been in a nursing home for about a year and she has been to about eight different ones because they kept moving. She also got kicked out of one nursing home because of her actions, and that was the main reason we started looking for long-term care. We got the in-house care from GoldenCare. We had looked at different ones but this was the most affordable one.
My interaction with their reps was absolutely great. They came in, visited us, and talked to us. Two different people interviewed us on the phone and they made me feel very comfortable with everything. They were pretty much upfront about everything, and they had an answer for anything we asked. And if they didn't, they would get one for us. With GoldenCare, I am more relaxed and I feel that down the road, it's going to be a lot better than what we have for our parents right now. I would tell my friends to go for GoldenCare if they asked me about it. GoldenCare really cared. The product is very reasonable and it is what you get.
Reviewed Feb. 4, 2018
I'm 71 and I wanted to have a backup long term care. My husband is in an assisted living place right now so I'm using his long-term care insurance. I checked with my financial adviser and they thought GoldenCare had a very good rate. I decided that it might be a good idea to get one myself. I'm a nurse and Illinois Nurse Association was able to get me a better rate. In addition the gentleman I talked to was very helpful and adorable.
Reviewed Feb. 2, 2018
I have long-term care insurance through Mutual of Omaha and got it two years back. It had good home care coverage. My interaction with the sales rep of GoldenCare was fine. He was professional and knowledgeable, and I felt completely comfortable working with him.
Reviewed Feb. 1, 2018
I’ve had several friends whose parents got sick and they lost everything they’ve had so we decided that we’ve worked too hard to get everything and we don’t want to lose everything for the kids. We purchased a long-term care from GoldenCare almost a year and a half ago. Our sales agent, Ron, was nice. He answered all the questions we had and explained everything. I was happy with him. GoldenCare is something I bought and never want to use, but I’m happy with what I got and it’s what I was looking for. I don’t have to worry about being taken advantage of so I like that. The cost is reasonable so far. They always say that there are no increases in their price and it’s always what we expect so we’re happy.
Thanks Phillip, its better to have the insurance and not need it versus needing it and not having the insurance!
Reviewed Jan. 31, 2018
I was in charge of my mother’s care - she had dementia. good thing, she had VA benefits that helped her out. I don’t have that. So, getting long-term care seemed like a smart thing to do. There’s no way to really subsidize that expense if you don’t have masses of retirement funds. GoldenCare was recommended by the ANNA. They had some special benefits for nurses. I had compared it to a couple of others and it seemed better so they won. The policy I got was thorough and even though I cringe every time I have to pay that annual fee, it gave a lot of flexibility in terms of choices between home and facility. And even though I could break down the fee, I don’t want to pay for it every month. It's far easier than $6000 a month later on.
The person I spoke with was really good about explaining everything. His name is Harry and I called him several times with more questions, and he was always good about answering them. I am impressed with his ability to inform and he did that pretty thoroughly, giving me information to read over. I don’t remember feeling pressured. Because if I was, I won't buy their product. Overall, even without dementia, I would still need some kind of help as I age because I have no children. I bought Golden Care for the future and having this coverage, I have peace of mind that my cost will be handled for the most part.
Reviewed Jan. 30, 2018
I'm a sickler and I don't want to have to go to a nursing home if something happens to me. Also, I'm nine years older than my husband and he's a busy farmer and he won't have time to take care of me. We wanted to get insurance to help if something happened to one of us. The GoldenCare representative answered our questions. We both got the long-term care but its cost is high though. I suggest that you look into GoldenCare.
Reviewed Jan. 29, 2018
Both my husband's mother and my uncle had to use long-term care and we know how it drained their finances. Our financial advisor recommended GoldenCare and did most of the paperwork for us. It seemed like it was a good deal and a good plan for what we were thinking. We purchased the traditional long-term care plan from them and if we never use it, then we'd get reimbursed for it too. I’m a nurse, so I’m hoping my husband won’t need it but if he does, then we have it. And that's kind of what we were looking at. Also, the process of getting it was fine and simple and we've had peace of mind since having it. We're happy with it.
Thanks Gail, it's good to have a plan!
Reviewed Jan. 28, 2018
The rep was very helpful and very good to work with. I get billed for the long-term care every month, and I know I have something in place if I needed it sometime in the future. However, I don't really hear much back from the company and that's the only thing that could be improved. I would like to know that we really are doing the right things and things are in place, or just to hear from them what's going on. There needs to be more of where you feel like you're followed up with in the future and maybe once in a while. GoldenCare should be making sure if people’s needs are met, and if they have any questions, the company should let these people know that they are there for them. That's important to me. I would refer GoldenCare in a long time.
Reviewed Jan. 27, 2018
My husband died with United of Omaha, which is one of the Mutual of Omaha thing. They were one of the few insurance places that did not put me through endless paperwork wherein it was all handled with a phone call. GoldenCare is through Mutual of Omaha as well and we had a positive experience with them where everything was handled with well.
I got GoldenCare a little more than a year ago and just got a note through the Nurses Association after the first year saying that some benefits had been increased without an increased premium, so that was good news. It said, "Mail the card back if you’re interested in long-term care," so I did and then got a call from Stephanie. She was the person the card went to evidently. We talked about what I wanted and what my plans were when I could no longer live at home.
She then suggested GoldenCare as the best option for me and I knew things would be handled without putting through unnecessary misery. I consented to have them look at medical records. They also had a nurse come out and put me through the interview. As a result of an MRI that showed some spinal stenosis, I had to pay the first 90 days. It was a one-day time thing, which would have been waivered had that not evidently been there. We went with the plan that eliminated that waiver. Other than that, it was the same thing pretty much that we had discussed. It would pay for care in the home for as long as I can. But it will cover the inpatient situation too because we’d all get there eventually.
Stephanie was very helpful and nice. She would listen and if I have a question, she would answer. She also gave me alternate names just in case I needed to talk to someone for whatever reason she wasn’t available. There was a lot of back and forth over several phone calls. There was an issue at one point with the wrong social security number going on the policy and she worked with me to get that corrected. I said I wanted something in writing, stating that it had been corrected and she worked with them to get me that so that things could go forward and wouldn’t all go in under the wrong social which would have been a disaster.
There is peace of mind there knowing that one more piece is taken care of so that when the time comes all we’d have to do is make a phone a call and start the process. And then, GoldenCare kicked and of course as time went on, there’d still be portions of it that I have to pay because these things always go up. Right now, my plan is to go into one of those nice little villas. Like my mother, she and my dad started out in an independent living apartment and they were at a place where she could graduate to assisted living, and then into the nursing home towards the end of her life. My son would take over with bill paying when I can’t do it and the rest would be nursing care and a little housekeeping services at some point. I’d recommend GoldenCare.
Reviewed Jan. 26, 2018
My wife is not nearly as healthy as I would like to see her at her age. The GoldenCare sales rep that I've spoken with was very knowledgeable, professional and he knew what he wanted to show us. We had a few things that he had to call the headquarters to verify. I wouldn't have gone ahead in getting their long-term care, but the way he explained it to us, I felt that it could possibly be advantageous to us in protecting our assets and different things. We also took his advice on some things. Having GoldenCare has given us a little ease of mind.
Reviewed Jan. 25, 2018
My mom had long-term care insurance and she ended up using it. So, I thought that it would be beneficial for me to have a policy for long-term care as well. The GoldenCare sales agent seems knowledgeable about the policies and what was available. I talked to her on the phone and she came back with policy recommendations for me and my husband. I purchased the policy, and the bills automatically come out of my account, so I don’t have to worry about it.
Thanks Barbara, we appreciate it!
Reviewed Jan. 24, 2018
I want to be taken care of when I get old and I thought long-term care was something I should have. GoldenCare has a policy for Pennsylvania Nurses so I purchased one from them. I talked with someone and did everything over the phone. Their sales agent answered all my questions and was very good to deal with. The process worked and now, I know I have something when I need it.
GoldenCare Company Information
- Company Name:
- GoldenCare
- Website:
- goldencare.com
