
GEICO Reviews
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About GEICO
GEICO sells auto, home, renters and motorcycle insurance. It has several discount options, including for those who combine its coverage policies. As a direct provider, it can offer lower auto insurance rates than many of its competitors. Policyholders can manage their coverage online or through the company’s mobile app.
Visit www.geico.com- Affordable policies
- Several discount options
- Intuitive website and app
- Can be pricey for high-risk drivers
- Few local agents
GEICO Reviews
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Reviewed Nov. 19, 2015
Best price for my custom needs. I was able to choose what options I needed and get an easy quote before locking into my account. User friendly mobile app, easy to make payments with debit card. Easy interface to make claim if needed. Great customer service when I called.
Reviewed Nov. 19, 2015
They are so nice every time I call. You can tell they have good training and are professional. Only one time that I called I was misinformed but when I called back I was given the right information so it was fine. They have really good rates as well. I am a 21 year old female and I got discounts that make it only $88 a month.
Reviewed Nov. 18, 2015
I am extremely happy with the rates we receive with just having purchased two used, but newer model vehicles. I feel our rate is reflected fairly for both vehicles. Any time that I have had to call customer service, I have always gotten the help that I needed without being "ran around". Customer service always goes above and beyond our needs.
Reviewed Nov. 18, 2015
I really love Geico insurance. We have had it for many years. All the insurance companies we have had before always raised to where we can't afford it but Geico just raises a little but it is still cheaper than most other insurance companies around here.. So if anyone is tired of their insurance being too high they should give Geico a try. I am glad we tried it... All you do is give them a call and they will give you a quote over the phone...
Reviewed Nov. 18, 2015
They have tried to find ways to reduce my auto insurance and I appreciate that. I haven't had any problems in claims as I hardly had any accidents. The only thing I can remember is when someone hit me in the back. I kept asking Geico to do something but they since it wasn't my fault. However, when I went to Allstate (the other guy's insurance) they did everything. However the premiums are much higher than what I pay at Geico so for now I'm sticking with them.
Reviewed Nov. 18, 2015
Less expensive than a non-popular insurance company my husband and I used to have. I am very satisfied with GEICO and would highly recommend to others. Policy is under $200 for two vehicles, one of which is full coverage.
Reviewed Nov. 18, 2015
Easy to sign up. Great rates and customer service. Have been with GEICO since 2007. I use their online service, but I do see their agents driving around locally, so I feel secure that I will receive prompt service, should I need it.
Reviewed Nov. 18, 2015
Has good basic insurance at a good rate, but if you are accident free there are better companies. I never file a claim with them so I cannot relate to that issue. They were easy enough to do business with and I was able to craft my own policy within reason.
Reviewed Nov. 18, 2015
GEICO has great customer service and great rates! They offer lots of discounts and are always friendly to deal with. I've been with them for 22+ years. I recommend them for sure! I've never had any problems with them and have no complaints.
Reviewed Nov. 18, 2015
My car is really too old to take full advantage of my car insurance, and it would cost double what I'm paying to get full coverage, so I'm stuck with partial. I'm a good driver, but statistics dictate that my "group" is terrible drivers, so I'm stuck paying more than other people. In conclusion, I haven’t really had car insurance long enough to get a good grasp on how well they take care of me and the car.
Reviewed Nov. 18, 2015
GEICO is a wonderful company. When I started looking for car insurance, I tried getting quotes from different companies both online and over the phone. Without question my best experience was with GEICO. Online, everything was easy to understand and use. When I called, it was not too difficult to reach an actual person and when I did, they were helpful and not pushy at all. I chose GEICO not only because of the great rates, but because of the quality of their customer service.
Reviewed Nov. 17, 2015
My insurance agency is an okay car insurance company. I personally have never been completely and totally happy or completely and totally unhappy with them. To me (and my family) they have been average. Throughout the years with my auto insurance company we have considered moving companies before and would consider it in the future, but for now they will have to work.
Reviewed Nov. 17, 2015
Reasonable rates, great customer service, fast, efficient response re accident repair, car rental, and courtesy from employees. Constant follow up on repairs and if they could be of any further service.
Reviewed Nov. 17, 2015
Very family company. Wouldn't use anyone else. No other company can compare to this one. The coverage was what I was looking for at the price I wanted. If I ever needed help with something I knew I could get help 24/7 and with the online billing it made it easy to pay my bill.
Reviewed Nov. 17, 2015
We have had them for over 4 years now and really like them. We haven't had any problems trying to submit a claim. I like how simple the online account is set up. I also like the auto payments. Then I don't have to remember to make my payments either.
Reviewed Nov. 17, 2015
I had a car catch on fire. GEICO took care of everything and had a rental car ready for me in just a couple of hours and settled the claim within 3 days. They made sure the claim was settled quickly so that my life was not disrupted by the car fire.
Reviewed Nov. 17, 2015
GEICO offers us a great rate for a couple middle-aged...Thus far we haven't had a claim and would greatly like to keep it that way!! Thank you for letting me give my opinion. Hope it's helpful.
Reviewed Nov. 17, 2015
I have had very pleasant experiences with Geico. When you call you actually speak to people! I did, however, have a fender bender not with another car but a gate and my insurance went up, so I'm unhappy that it went up after one issue unrelated to another car.
Reviewed Nov. 17, 2015
We switched to GEICO a few years ago because they gave us the lowest quote for car insurance. They have always been easy to deal with after an accident. Unfortunately, our rate went up by over $500.00 after my husband rear-ended someone last year.
Reviewed Nov. 17, 2015
Always friendly and prompt service on the telephone. I appreciate that they take customer service seriously. I have had my insurance with this company for a couple of years now. No complaints. Proof of insurance is always quickly delivered to my email for easy printing at home. I like how this company is very affordable and available 24/7 online and on the phone.
Reviewed Nov. 16, 2015
It is a very good company that is very helpful with my situation. I am currently an international student studying in the USA and I needed insurance for me to drive my car here. They were very helpful with this situation and helped me pick an insurance plan for me and it was a good price as well.
Reviewed Nov. 16, 2015
Full of b$ and lies, especially GEICO, as always law only works for the big corporations right it's time for someone to get back to them. They review my friend condition state, he do not need more treatment. GEICO stop paying for the car accident related injury, guess what happen my friend health is going down to the drain his spine everyday worst and he is doing some ER visits and taking hydromorphone on the last one because of the pain so unbearable that drove his blood pressure to the sky. I also note he say he helps with fertilization issues for couple be aware of those doctors.
Reviewed Nov. 16, 2015
I went from paying $47 a month for 2 cars, after selling one that just had comp that was parked in the garage to $64 a month. I just received the new cards and I found out my monthly premiums will go up to $88. Spoke to Rep at Geico and she said it was because of the "Medical claims" have gone up. If this is how they treat great drivers and Military Vets with no tickets and accidents for over 25 years, I don't want any part...
Reviewed Nov. 16, 2015
On October 5th, our Fifth Wheel camper had the misfortune of blowing out a tire. We called GEICO, they could not find anyone to help us, nor sent a State Trooper. On our return trip, the other three tires also failed. Again we called Roadside Service, Agent hung up on us. We feel that GEICO should refund our Camper Roadside Service we had been paying for on time every month. When it came time for them to step up, they Committed Client Abandonment. Several Agents agree with us, except Corporate! If you have Roadside with GEICO for your RV, I suggest you drop them. Per ex Roadside Agent, they can't or won't help you.
Reviewed Nov. 16, 2015
They give me a great monthly price that I can afford. They are very easy to work with. I can call them at my own convenience. I can check it easily online. I haven't really been with any other auto company so far. A lot of people recommeneded it to me so I decided to try it out and I like it.
Reviewed Nov. 16, 2015
I have had a very pleasant experience with GEICO. From the second I called and wanted to know about their rates things have been good. Computer access and the ability to download insurance cards and the policy make things go smooth.
Reviewed Nov. 16, 2015
I love Geico Insurance. The price difference and the service I have received are the best. I have shopped around for insurance and received the best price from Geico. I love that I can do everything online and not have to wait for an agent to call me back to get the changes made.
Reviewed Nov. 16, 2015
I have found GEICO to be the best bang for my buck and their customer service is always helpful. Filing a claim is quick, easy, and you have the ability to do so from your phone. The app allows me to pay my premiums, make changes, and even verify my insurance if needed. All around, GEICO has made insurance easy!
Reviewed Nov. 16, 2015
They are easy to deal with, I can do all my business with them online. The price I pay for insurance is reasonable. If I need to change my policy I can do it right on line. If I need to speak with someone they are always available.
Reviewed Nov. 16, 2015
It was really wonderful, great, stupendous, lovely, impossible to be better, super, wonderful, great, stupendous, lovely, couldn't be better. Truly the best experience possible to have in a lifetime.
Reviewed Nov. 16, 2015
High rates and high cost are what auto insurance companies offer and should have low affordable rates to keep loyal customers. And should lower rates yearly depending on your length of time with them.
Reviewed Nov. 16, 2015
It's okay. They were the cheapest I found for my new car. After 6 months they went up on rates. I thought insurance go down if you drive good and no tickets. I'm looking into others now because I haven't received tickets over 8 years. I like that they do take money out my account and if I can't pay on my due date they give me two weeks.
Reviewed Nov. 16, 2015
While with them I never had an accident so I never had an opportunity to be either satisfied or dissatisfied. The price seemed fair but I didn't really shop around, my parents used them so I did.
Reviewed Nov. 16, 2015
GEICO has provided our family with competitive rates, quality coverage and excellent claims service. The repair process is seamless and efficient. We ensure 6+ cars with GEICO and have teenage drivers.
Reviewed Nov. 16, 2015
Customer service was great and their rates were the best around. I have never had a problem with them and have been with Geico since 2009; I don't foresee us ever getting our insurance with anyone else! Five stars and two thumbs up!
Reviewed Nov. 16, 2015
I have gotten the best rates and when I need something, they have been right there to fulfill my needs. They are very friendly and been very helpful. They have been the best insurance company I have ever been with.
Reviewed Nov. 16, 2015
I and my vehicle was damage (injured), reference a shooting. My insurance company assisted with paying my medical bills and repairs for my vehicle. Provided the medical bills to my agent via fax. Claims adjuster responded to my residence, inspected my vehicle, determine the amount of damage, and provided repair locations to have my vehicle fixed.
Reviewed Nov. 16, 2015
It's a good price and I've had no issues with them. They make it easy to pay online too. It was also very easy to get quotes from them all online. The woman I spoke with was nice and personable on the phone too. I also called them once to ask if it was possible to get some type of discount and they were nice about it and helpful.
Reviewed Nov. 15, 2015
GEICO is great. I would highly recommend. Cheap, dependable service. For me, they are half the price of competitors without cutting into quality. I have been a customer for many years and will be for many more!
Reviewed Nov. 15, 2015
Very helpful and best quotes for the insurance. Good customer service and good reviews from others. So one of the best service you will ever receive. I would recommend this to all my friends.
Reviewed Nov. 15, 2015
Very good. The device they provide helps when a person is in a very bad car accident and need medical and car payment help. I like the honesty of the workers there. They really care about helping those who have a great deal in jobs and are injured. To make sure they can return to their job or work site with the help they provide.
Reviewed Nov. 15, 2015
Geico has been a very easy company to work with; their customer service is fast and I can reach them day or night. I could probably find an insurance company that would be cheaper but it is worth it to me for the convenience. I have been with them for about five years and have had nothing but a positive experience and their commercials aren't bad either.
Reviewed Nov. 15, 2015
It is a good company with a well designed website. They always send a warning email before my payment comes out of my account. I have not had to make any insurance claims with them.
Reviewed Nov. 15, 2015
GEICO is a insurance company that is very affordable. I never had any problems with them. I had hit a deer and they had my vehicle fixed within a couple of weeks. I would highly recommend GEICO to be your insurance company.
Reviewed Nov. 15, 2015
Have had no problems with it. They have dealt with claims nicely. I recommend them.
Reviewed Nov. 15, 2015
It's a fairly good company for the job it does. I have had other companies who was not up to par but so far Geico has been. I guess I will stick with them unless something better comes along.
Reviewed Nov. 15, 2015
Geico offered competitive rate and good coverage which is why I chose it. They are easily accessible online and through the app as well as over the telephone. My only complaint with this company is that on occasion they do not follow up on claims, so you have to call them instead.
Reviewed Nov. 15, 2015
They've always been great with prices, switching vehicles, and helping add my fiance as a driver and issuing his sr22 to the dmv when we had issues. I will continue using them until something happens in which I'm no longer happy with them.
Reviewed Nov. 15, 2015
Very Happy. Great customer service. I have never had a bad experience with them and have used them many times. They gave me great discounts and I would recommend them to others. They have great discounts like for single people or multiple discounts like if you're in school. They don't judge you for an accident that is your fault. They seem to be kinda desperate at times though to get you back for their insurance.
Reviewed Nov. 15, 2015
Reasonable premium for required coverage; easy to shop/renew; excellent customer service; discount for additional products; timely notices and renewal; great website allows minimum contact.
Reviewed Nov. 15, 2015
The auto insurance which I have now is fine. It's cooperative, pay for damages, accidents and other stuff. The only one thing I don't like about this is monthly payment is high!! So I'm planning to change my insurance!!
Reviewed Nov. 15, 2015
I researched GEICO because my previous company raised their rates for all customers across the board. My driving record is excellent with no traffic violations and no accidents in over ten years. Nevertheless my insurance was due to go up over $150 for a six month policy. I contacted GEICO and they sent me a written estimate for the insurance I wanted by mail. After reviewing their paperwork I contacted the company on the internet and applied and was insured the next day. I do most of my correspondence online but I have on occasion contacted an agent by phone and have receive excellent service in all respects. The important issue for me was that I saved at least $200.00 for a six month policy over any other company that I have contacted.
Reviewed Nov. 15, 2015
Never had an issue and they work with me when needed as far as payment is concerned, their prices are very competitive in my opinion. I would recommend them to anybody looking for insurance.
Reviewed Nov. 15, 2015
Geico is good insurance, very responsible, secure and attentive. I can recommend this insurance to many people. My family all use this insurance... Is great company.
Reviewed Nov. 15, 2015
Few weeks ago, I received a letter saying that my insurance policy will be cancelled because they need me to provide some information. I called them and thought I solved the problem. They said that I would receive my card in the mail. 2 weeks later, I did not receive the card. I called them back and find out that they cancelled my policy. I tried to reactivate it, they told that it's ok, and I will receive my card in 15 min but that never happen and I was told it is ok to drive with no proof of insurance.
Reviewed Nov. 15, 2015
GEICO has roadside assistance on our policy and I have had to use it. Recently my mother and I were on a trip and we got a flat tire. When I called GEICO they immediately sent someone out to change the tire and get us back on the road. It was a really hot day and my mother is 81, so I was very thankful they acted fast and got us underway again. I tell people to get GEICO all the time.
Reviewed Nov. 15, 2015
Going through the Geico website made signing up for insurance fairly easy. I could add and subtract different kinds of insurance and see the associated cost with each kind. I never had to file a claim so I can't attest to how smooth that might be. My only real issue was how much the insurance shot up after the year was over and it was time to renew.
Reviewed Nov. 14, 2015
Good service, respectful, helpful. We had an accident in 2012, our rates went up very little. They handled the claim in a fast sufficient manner. They called and checked up on my husband and helped us handle all the claim paperwork.
Reviewed Nov. 14, 2015
I have had a good partnership with them, but I haven't had to file any claims as of yet. They have reasonable monthly prices and I look at my plan every 6 months to see if I can save anymore.
Reviewed Nov. 14, 2015
I have used GEICO for a long time (maybe about 10 years). I have had two claims and never had a problem with them. Customer service is quick. But I've found others cheaper every now and then and I just call GEICO to let them know and they lower my payments.
Reviewed Nov. 14, 2015
My experience with GEICO was a good. They understand the needs of their customers, and their premiums are reasonable. I never had to make a claim but I sure that it would be easy to do.
Reviewed Nov. 14, 2015
I like this insurance company as you can communicate in several ways with them and they are always very efficient in their replies. I am able to pay my bill in various ways that are convenient to me. I enjoy seeing their advertisements on tv and elsewhere and always get a chuckle out of them. Love the Gecko.
Reviewed Nov. 14, 2015
I recently made a claim on an accident that was my fault and the claim was settled in 3 days to all parties' satisfaction - fantastically fast and fantastically good repairs. It was a pleasure.
Reviewed Nov. 14, 2015
I've not had to file a claim yet - their auto draft billing is wonderful. Their website is easy to use should you need to change anything concerning your insurance coverage. I've been with this insurance company for over 5 years, have never had a problem and would recommend.
Reviewed Nov. 14, 2015
Good insurance rates and very affordable. As well with renters insurance. Never had a problem with deductible during an accident. Very fast response when I call customer service with any issues or regarding billing. Also can chat with an agent online if you have any issues.
Reviewed Nov. 14, 2015
Decently priced. I never had an accident while with them so can't comment on customer service representatives. But they were really good with my older brother when he wrecked his car. Got him a replacement within a few days.
Reviewed Nov. 14, 2015
I like this insurance company because they have affordable rates and a very simple online system that I used to purchase my insurance. It has a very user friendly app that allows me to register any accidents I might have. They regularly contact me to see if there is anything I might need.
Reviewed Nov. 14, 2015
GEICO has never given me any problems. They are cheap and have military and student discounts. This works great for me (army) and my wife (student). I've had them for a few years now with no complaint to date. They have great customer service and are reachable at any time at my convenience.
Reviewed Nov. 14, 2015
I've had GEICO for nearly 16 years and they've provided me good insurance at a reasonable price. I would recommend GEICO to anyone who needs good insurance. I love their commercials too. Especially with the Gecko and the pig.
Reviewed Nov. 14, 2015
I've had GEICO for about 10 years now and have been more than satisfied. I've never filed a claim but responses are always right to the point. My insurance has been at it's lowest level in many years. I try looking for better insurance rates at the same coverage level and every one that I've looked at is at least 1 or 2 hundred dollars more. They also have many discounts they work with which always lowers the rate. Not one insurance company can compare with GEICO and I'll be staying with them a while.
Reviewed Nov. 14, 2015
I really didn't have much experiences with them, other than paying the monthly bill but was only with them for about 6 months before. I had no more need for this because I lost my car.
Reviewed Nov. 14, 2015
They have helped me find the best insurance I can find. I didn't think I was going to be able to afford this insurance but they came through for me big time. I only had to pay a little over 200 for my insurance which is really good because I'm only 21.
Reviewed Nov. 14, 2015
They provide me with excellent service. I would prefer it before any other coverage. What else do you wish to hear but it's a great coverage. The coverage I chose was one of the sweetest ones I did.
Reviewed Nov. 14, 2015
Geico has the best rates for me when I was shopping around for new insurance a couple of years ago. I have not had to make a claim since switching to Geico. But the customer service has been good whenever I have had to speak with someone there. I have also heard from friends that they are very satisfied with this insurance as well.
Reviewed Nov. 14, 2015
Their rates are very good. They are very helpful. I have never had a problem with them. When you call them on the phone there is never a long wait. They answer all of your questions without transferring you to other agents.
Reviewed Nov. 13, 2015
I have had them for less than a year but I have loved them. They have answered any questions and my roadside assistance has been a lifesaver. I have saved a ton of money switching to them. They are super helpful when I call.
Reviewed Nov. 13, 2015
I like that I did it online. No more going to an agent. It was all right there and printed out ID cards immediately. I could compare many insurance companies rates before I chose a company. My current insurance company was because friends and family were using it and it was easy and affordable.
Reviewed Nov. 13, 2015
The best insurance company and works very well with the best customer service and will help you whenever you have a bad experience or good instance. He was the best and past the worst experience...
Reviewed Nov. 13, 2015
An insurance company that you can trust any claims that you submit are taken care in a timely manner. Customer service are all always friendly and very helpful, put your mind at ease after talking to them.
Reviewed Nov. 13, 2015
Didn't communicate well with me and had hidden fees they would not explain. I felt like a number, not a person. They also only have one office in my city that was hard to get to every month and would charge me extra if I chose to pay with my card by phone.
Reviewed Nov. 13, 2015
Decent coverage with average customer service. I did have some issues with an uninsured driver and Geico was not the easiest to communicate over the issue. They did not work very hard to get the money back from the other driver and it went months before they let me know what was going on with the claim. Even when I called they didn't seem to be very aware of my claim.
Reviewed Nov. 13, 2015
I am new to Geico, and am already extremely satisfied. Not only is the price affordable for my husband and I, we were able to get a lot for our money. When we purchased our car recently, the agent set everything up for us, had a great personality, and ended up to be more than helpful with all of our requirements.
Reviewed Nov. 13, 2015
They were very very very good. Never had any problems with them. Never had to file a claim but rates never increased so that's good. No problems at all.
Reviewed Nov. 13, 2015
Compared to others for us Geico was the most reasonable insurance. We put our home with it too. Have never had any problems. My husband shopped around. Insurance in our state West Virginia is very expensive and we are both retired now and on a fixed income.
Reviewed Nov. 13, 2015
They were a good company to work with. They were helpful over the phone with questions and pretty flexible with payments. They were a bit on the expensive side though. Overall we were happy with GEICO but had to switch to a company through my husband's job. Other than that we would have stayed with them.
Reviewed Nov. 13, 2015
Geico although a little bit on the high side, is also very trustworthy to be with. Their policy is brief and concise. They will never go back on their words. I have had an accident before, and they never left me down or forsake me. Geico services are real, true, efficient and convenient. They have nice packages to suit everyone and deals are available to reward qualified customers. They are very understanding when you are late with your payment and are willing to work with you to make this happen. Geico is one of the best insurance companies and I have no doubt recommending them to friends, family, loved ones and colleagues.
Reviewed Nov. 13, 2015
GEICO is a great company. They are always very quick to handle a situation and are always very happy people. They have great rates and I couldn't ask for better service. When you call customer service, they don't leave you on hold for hours. They are very friendly and will help solve your problem as quick as they can. My husband was in a car wreck back in January right after our son was born and they solved the situation and helped us with whatever we needed when the accident happened and after. They are very reliable and very trustworthy.
Reviewed Nov. 13, 2015
It was very easy to get insurance with GEICO. There was no fuss or complications during the application process. I got good rates for my state. Customer service was also very attentive and quickly responded to any of my questions and concerns.
Reviewed Nov. 13, 2015
I have always had a great experience with Geico. The customer service agents are always very nice and pleasant and informative. The one time I had to file a claim they were very quick to get an agent out to do an estimate on my damages and gave me my money very quickly. And let's not forget I am very happy with the price of my monthly premium.
Reviewed Nov. 13, 2015
It was good. I was young, 17 with my first car and they were my first auto insurance. They were very nice and explained everything to me and were not overly expensive. The agent was very friendly.
Reviewed Nov. 13, 2015
They are definitely the cheapest. However, their rates do change a lot. They go up if you have an accident, make a claim, and sometimes just based on the neighborhood. Also, don't get any repairs done by their people. Get your own stuff done.
Reviewed Nov. 13, 2015
Geico is the best there ever was and I kick myself because I waited so long to switch. I have auto, motorcycle and renters insurance with them. Love that gecko! Their TV ads are oh so cool! We save money with all of the different discounts. Geico forever!
Reviewed Nov. 13, 2015
I dinged my car on my mailbox. I got an estimate of close to $1000. I called in to check to see if my rates would raise if I filed a claim. The original customer rep told me the only person that would be able to tell me this is a claims agent. I told the claims agent that I didn't want to file a claim but I was wondering what would happen to my rates if I did file a lower price claim. They then told me they could not tell me if the rates would raise. Of course 20 minutes after the call a claim was filed. So rather than me probably not filing a claim I'm filing a claim. They will have to pay for my car to get fixed and pay the 30 dollars a day for a car rental. They will probably raise my rates. I will drop them and they will lose a customer. That is the definition of a lose lose.
Reviewed Nov. 13, 2015
GEICO has always been affordable and quick to respond to your needs. I appreciate the helpful claims representatives and the promptness of their responses. I have recommended close friends and family members to GEICO who have all had extraordinary service.
Reviewed Nov. 13, 2015
Not too satisfied with GEICO rates and in the market and searching for better rates from other insurance companies. I had a minor fender bender after my many years of driving without an accident and GEICO raised my rates and did not consider my impeccable driving record.
Reviewed Nov. 12, 2015
Geico offers great rates especially for student drivers. My husband and I had Geico car insurance while going to college. We were able to afford the insurance and get good coverage for both of our vehicles. The customer service is also very helpful and quick.
Reviewed Nov. 12, 2015
I like how low key Geico is. I can use them from anywhere in the country, and there are a variety of ways to reach Geico - via app, website, phone number for example. They handle claims quickly, and I have rarely had to wait to speak to a customer service rep or claims agent. I do wish they would give you more notice that rates have increased, and not just use your renewal documents to point that out, but overall I have had no major problems or issues with Geico.
Reviewed Nov. 12, 2015
I use GEICO as my auto insurance carrier. GEICO has a very good price and the service is good enough to match the price. I would love to recommend to anyone. My husband used it first and added mine car on it, it cost us 20 dollars more, which is incredible. We are very happy about it.
Reviewed Nov. 12, 2015
Overall Geico provides good service, they have the website that you can do most anything you need to on your policy and customer service has always been quick and easy. It's also fairly quick and easy to purchase a policy with them with a few options on how you can get it set up.
Reviewed Nov. 12, 2015
The few times I had a claim, someone else was the cause of the accident, and my insurance company (GEICO) paid the bills without question and then went after the other person's insurance company. It was easy to submit the claim, and it was handled in a very quick professional manner.
Reviewed Nov. 12, 2015
I think it's good insurance for a good price. Never had a problem although I have not been in an accident. I have heard good claims from people I know who have it. So overall I think it's a good insurance company.
Reviewed Nov. 12, 2015
This insurance company provided me with a lower rate with essentially the same coverage I had with my previous insurance company. The other insurer would not work with me to lower my rate even though I had not had any accidents in the past 5 year. So I had to shop elsewhere and GEICO was and is a welcome relief.
Reviewed Nov. 12, 2015
We have recently switched to GEICO. They offered us a much lower rate than who we were previously with. We like the paperless billing, and the automatic payment option is very convenient. They have been very helpful with any questions we have had so far.
Reviewed Nov. 12, 2015
It's ok, I have no complaints.
Reviewed Nov. 12, 2015
They are great there. Always nice. Great price compared to others as well. When I lost my job they helped me set up a deferred date, which was helpful considering I'm usually on time with everything especially my bills. They offer a variety of discounts so that you are able to save the most money.
Reviewed Nov. 12, 2015
So far I have had no issues with Geico Insurance. They are reasonably priced and do not have any hidden charges. They also have an app which has a copy of your insurance card in case you forget it, which is very helpful. Overall I would highly recommend them to anyone.
Reviewed Nov. 12, 2015
They got me a lower rate than my previous insurance company, who I had been with for ages, that's why I switched!! They even cover more than the previous company did. I am happy I switched to GEICO. They have good customer service, not the gecko, but actual people that answer the phone and provide you service.
Reviewed Nov. 12, 2015
GEICO is a good auto insurance company. I appreciate them because of their low cost insurance. I have never had to contact anyone with a question and I also have never had to make a claim. Therefore, I have no insight about their customer service. This is also why I like GEICO because I have never had to use their services so I'm glad I'm not paying as much as other companies charge.
Reviewed Nov. 12, 2015
They are ok. The price is better than other companies around. They seem to have good service which we luckily haven't needed to use. The one complaint I have is that they could offer discounts for good drivers after a certain amount of time to make the service more appealing.
Reviewed Nov. 12, 2015
We've had Geico car insurance for years now. Although we've had to submit claims, regarding car accidents or simply needing help with a flat tire and having no one else to call, Geico has always been there to help us.
Reviewed Nov. 12, 2015
I needed auto insurance quickly and I needed something I could afford so I did an internet search and came across GEICO. I completed their online application and got an email response within a couple minutes. I decided to go with them because they were first to respond with a price I could afford. I would definitely recommend GEICO to my friends and family.
Reviewed Nov. 12, 2015
This company was okay with me. Any problem I had was handled in a speedy and professional manner.
Reviewed Nov. 12, 2015
GEICO consistently provides the lowest prices for auto insurance. They have knowledgeable associates who respond promptly with helpful information via phone and email 24/7. I like being able to utilize the GEICO website to add or change drivers, change levels of coverage and make payments. Convenience and price are two important considerations when I choose auto insurance and GEICO has both!
Reviewed Nov. 11, 2015
They have a great customer service team. Whenever I have a question, they have no problem helping me resolve it. I have never felt by myself with this company. I have nothing but happy feelings of gratitude with Geico.
Reviewed Nov. 11, 2015
I have had nothing but positive experiences with Geico. The costs are very affordable and the coverage is excellent. I have never had to make a claim, and my insurance goes down each year. I would recommend Geico to anyone who is shopping around for car insurance. They will not disappoint!
Reviewed Nov. 11, 2015
We were referred to Geico by our family. We were previously insured w/ MetLife through my company w/ automated payments out of my paycheck. My company discontinued this service & it drove my ins rates higher, reason why we switched to Geico. We are checking current ins rates to see if we can lower our payments again. Our daughter is driving on a permit & will get her license next month - trying to offset extra cost of insurance. Overall happy w/ Geico though.
Reviewed Nov. 11, 2015
It is pretty good. The payment per month isn't bad either. They helped me get through my accident a few months ago and it wasn't my fault. They let me know when my next bill is due and I can pay for it through my phone.
Reviewed Nov. 11, 2015
No problems encountered but I haven't had a claim to judge their service results, so I really can't recommend them for that reason and their prices for the policy seem reasonable. I also haven't had any major price increases in several years about which I could complain.
Reviewed Nov. 11, 2015
Been easy to contact and helpful in all the questions we've had. Made one claim and was taken care of very professionally, so I would not give it a second thought. I would recommend them very very highly. The rates are very competitive and we pay on automatic withdrawal, so it is not an issue. Like I say I am very happy with GEICO, so if we had to choose another insurer I would go with them again and without a second thought.
Reviewed Nov. 11, 2015
Very pleased with the services they offer. Always keeping their prices low. Never had any issues when contacting them for help or advice.
Reviewed Nov. 11, 2015
I think it's worth and I want to try another service also. Why because I heard other services also very good. It is really good and at the same time I want to try new one. Just I want to add someone else and that's it.
Reviewed Nov. 11, 2015
Good although I wanted better coverage for a better price with no accidents. I have had to use the service for a claim. I did use Allstate when I was rear ended and they paid out the claim very fast. I got almost 5000 settling out of court.
Reviewed Nov. 11, 2015
GEICO has been my auto insurer for about four years now and I have no complaints. Customer Service is available 24/7 and they are always friendly and very knowledgeable. I have always had my questions or needs answered on the first call. I had to file a small claim once and the process was handled swiftly and professionally. I have compared their premiums to a couple of companies and their rates have been better. And lastly, I have been able to postpone my monthly premium payment when I was in a financial crunch.
Reviewed Nov. 11, 2015
I have never had a complaint. The two times which I needed to make a claim the agent was very helpful including a few follow-ups. Rates were never raised crazy high. I was able to use multiple discounts to help lower my rate.
Reviewed Nov. 11, 2015
GEICO is the best insurance company I have used. I especially like that they offer roadside assistance. The price is alright and the service is good. The wait times to speak to someone are not long at all.
Reviewed Nov. 11, 2015
It's easy to deal with. I use an app for payments. Vehicles are easily added or removed. Price seems to be low. Their phone number is easy to remember. I have had claims. They take care of everything for me. I don't have to do much. One time they fought for me but lost. Stupid act of nature. They let me choose my auto body shop. There were many locations I could go to. Rental car was all set up for me. I'm satisfied. Neither happy nor unhappy.
Reviewed Nov. 11, 2015
It's not the best but also not the worst. It's ok at answering question and claims but I wish it offered more. For example providing accident forgiveness, I have been with the company for over 10 years without an accident and earlier this year I was involved in a back end collision. I was hit by another driver and I'm pretty sure that my premium are going to go up.
Reviewed Nov. 11, 2015
Just received my 6 month renewal notice from Geico. It more than doubled, up over 100%. From about $800 to over $1,700. Absolutely ridiculous. I called to see if it was a mistake. Nope. They told me that Geico was not profitable enough in California and they had to raise their rates. Are you kidding me? It looks like I am being punished for their lousy business practice. Time to call Flo!!!
Reviewed Nov. 11, 2015
The online service was always easy to use and convenient. There were multiple occasions where I needed to change payment dates and it was very easy to do that online instead of having to actually call in.
Reviewed Nov. 11, 2015
My husband was in an auto accident a few months back in a collision that was not his fault. GEICO was very helpful in their services - paid fully for the damage that was done. We've been very happy with them not just in this situation but also with their rates.
Reviewed Nov. 11, 2015
I switched to GEICO from Allstate approximately 5 years ago and it was the best thing I ever did. Allstate was constantly raising their prices and I have not had that problem with GEICO since I switched. They have the best rates, best coverage, and their support has always been helpful.
Reviewed Nov. 11, 2015
It has been help me get a lawyer and everything told me what I needed to do. Attract a few years back and they help me get the money that I needed from the other insurance. Help me get a lawyer and everything.
Reviewed Nov. 11, 2015
I had GEICO and the amount that I have paid was much reasonable than other insurance companies. When I had to call GEICO about something the representative was very nice and attentive.
Reviewed Nov. 10, 2015
Just recently changed after being with State Farm for over 30+ years due to significantly better rates. The few times we needed assistance for minor things, State Farm could not provide it so when I saw the rate differential I made the change.
Reviewed Nov. 10, 2015
I paid for a 6 months coverage with GEICO Auto Insurance. A couple of months later I receive emails about having to make a payment. I call to check what the charge was because I paid for 6 months. They couldn't explain and said they would follow up. But of course they never did. I get another email with a pending charge and I call back again. So this time they said there was a ticket under my car and that the charge was for the ticket. I never got a ticket and I tried explaining that and asked information about the ticket. They couldn't give me any information. I check with DMV and there's nothing there. Called GEICO back and they couldn't give me any information (no ticket #, no issue #, no record information). Also each representative and supervisor gave me different information.
So they moved my policy date to more than a month behind because I didn't pay for a ticket GEICO falsified. I wanted it to be all over so I provided them with my clean record two days after I spoke to a supervisor called Sierra ** and Chris who said that the policy would be as I signed up once they received my DMV proof. Of course it was a way of getting extra money for GEICO because they never changed anything after I provided them with the information. GEICO pretty much stole my money. It was a mistake signing up with GEICO from the very beginning. It will never happen again!
Reviewed Nov. 10, 2015
GEICO has consistently been the lowest priced option for our family. Every so often, we will check around for cheaper quotes before renewing, and even the company that was supposed to give a discount to people employed by my husband's company was not lower. In fact, their price was twice what GEICO asks, for the same coverage! NO matter what their commercials promise, no one has ever been lower. GEICO offers what we need, all on one account, even though we are not necessarily a traditional household. Many companies would not include my husband, myself, and my mother all on one policy, but GEICO had no issue working with us.
We have never had an issue while contacting customer service and when we needed to change our payment due date, they were, again, happy to work with us. Thankfully, we have not had an accident in many years, so there isn't much I can say about their claims process. They were also capable of connecting us with the perfect company for our renters insurance and the process was very simple.
Reviewed Nov. 10, 2015
Hailstorm came, threw the area, and they were there the next day to help out and cut us a check for all damages to vehicles. It was very fast and effortless and the agent. I would recommend GEICO to anyone that don't like to be hassled.
Reviewed Nov. 10, 2015
They were very helpful, quick and thorough when I got into a small accident. And I received a check from them for the $500 deductible since it was my first accident. They have also been very courteous when I call customer service for any sort of help. Maybe the one problem I would have is that they raised the price of the auto insurance without notifying me. When I called, they said it was just an increase overall in auto insurance.
Reviewed Nov. 10, 2015
GEICO is a great insurance company! I love that they offer a whole range of discounts. When I was looking for car insurance, I went to every insurance company in my area to try and find the best price. I have found that no other insurance company was willing to give me a lower price than GEICO. They are the cheapest insurance in my area. I'd recommend it to anyone!
Reviewed Nov. 10, 2015
GEICO is easy to use... The company is great about communications on billing. I haven't tried to file a claim through GEICO. I've never had a problem with the company.
Reviewed Nov. 10, 2015
I like that GEICO has online service. They also have quick service when responding to a claim in person. They have fun and great commercials and are easy to access. GEICO is very well known across the country.
Reviewed Nov. 10, 2015
The quality of GEICO insurance in comparison to our previous coverage with Allstate is far superior and a lot cheaper as well. No comparison. We were even able to completely rid ourselves of an expensive auto club membership and include a better quality of auto assistance for a third of the cost than what we were paying over a year.
Reviewed Nov. 10, 2015
I was once paying over $120 a month for my car insurance through the company my parents have been with since I was born! I started thinking that maybe I really was paying too much for car insurance, so I got a quote from GEICO. I saved over $60 a month! That is amazing! I have told all my friends and family and even strangers about my savings. Any time I have questions, a friendly representative is always there to help me. I really appreciate the fact that they care!
Reviewed Nov. 10, 2015
We have been with Geico for about 10 years and love it. I have searched other companies but the quotes are never close to what we pay Geico. I always get great customer service anytime I have to call them. I love our insurance company and don't see me changing it anytime soon.
Reviewed Nov. 10, 2015
They offer good price rates and different coverage options to fit my budget and best fit my needs. They have a good online and app presence, user friendly and innovated. Also, customer service tries to handle any questions or issues with one phone call.
Reviewed Nov. 10, 2015
While we have never filed a claim with GEICO, we have discussed minor dents and bumps and they were very helpful in getting us to a place where they could be fixed for less than our deductible. They have also provided free road service twice, and their rates remain low.
Reviewed Nov. 10, 2015
My experience with Geico has been great! They have great customer service is wonderful. I have never had a claim but I have had friends insured with Geico who have had to file a claim and they state they pay out wonderfully. I would recommend them to anyone. You also receive discounts which make your premium easier to pay.
Reviewed Nov. 10, 2015
They have a great customer service that you can contact at any time and theyll help regardless of your location. They also have a great mobile app. The app is really convenient and really helps to speed up processes. Monthly fees are really competitive and you really save money compared to other insurance companies.
Reviewed Nov. 10, 2015
I've been paying nearly $200 a month for car insurance. Not being able to afford it anymore. I decided to check out other companies. With Geico I am now paying just $65 a month. For the same coverage.
Reviewed Nov. 10, 2015
Had State Farm for 5 plus years. We had a few accidents (most not our faults) and they increased our premiums. Changed to Geico to save on premiums. After 12-18 months of coverage, GEICO DROPPED my premiums without changing coverages, a first I have ever experienced.
GEICO Company Information
- Company Name:
- GEICO
- Website:
- www.geico.com
