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GEICO Reviews

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About GEICO

GEICO sells auto, home, renters and motorcycle insurance. It has several discount options, including for those who combine its coverage policies. As a direct provider, it can offer lower auto insurance rates than many of its competitors. Policyholders can manage their coverage online or through the company’s mobile app.

Visit www.geico.com
Pros
  • Affordable policies
  • Several discount options
  • Intuitive website and app
Cons
  • Can be pricey for high-risk drivers
  • Few local agents

GEICO Reviews

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    Page 27 Reviews 3675 - 3825
    CoverageStaff

    Reviewed Nov. 30, 2015

    As my husband and I decided to purchase a second vehicle, we were expecting our payments to go up. We decided to start shopping around after our previous car insurance company quoted us over $200/month for car insurance on two vehicles with full coverage. We definitely switched to GEICO once we got a quote from them bringing our monthly payment down a pretty significant amount. They also set up a payment plan with us where half of the payment is pulled the first pay period of the month and the other half is pulled out the next pay period. It is definitely helpful.

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    CoveragePriceStaff

    Reviewed Nov. 30, 2015

    I had State Farm for nearly 8 years not realizing that I could get the same coverage from Geico for half the price. Once I decided to go online and get a quote from them, I could not believe how long it took me to try. The quote I received online was true as well. I called them the same day. I got the online quote and received the same price given to me online. The man I talked to was extremely helpful and very polite. I have been with them for almost 3 years now and am still very satisfied with them. I even got a lower price now, just for calling and questioning my bill going up $5.00. I talked to two different young ladies and both were helpful. I would highly recommend that everyone go to their website and get a quote. It is free and takes only around 5 minutes and most importantly you could save a lot of money.

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    Reviewed Nov. 30, 2015

    I used to have Safeco and the rates went up dramatically. I was able to save quite a bit of money with Geico and have had no issues. I insure two cars and a motorcycle. I did try to move my house insurance but it was a lot more.

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    Customer ServicePriceStaff

    Reviewed Nov. 30, 2015

    GEICO is much cheaper than any other car insurance I have had. They are friendly, helpful, and consumer oriented. I am very happy being associated with them. I have never had a problem with them, and they have helped me each and every time I have called.

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    Staff

    Reviewed Nov. 30, 2015

    It is convenient and reliable. I can certainly count on them and they are nice people when it comes to speaking to a representative. I like this company and wouldn't trade it for the world.

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    Claims Handling

    Reviewed Nov. 30, 2015

    My premium has increased by over 100 dollars in the past year and I have not filed any claims with GEICO. Across the board increases infuriates me. If someone files claims, then increase their premiums and leave others alone.

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    Coverage

    Reviewed Nov. 29, 2015

    I want insurance that is good. Reliable and dependable! I don't want insurance that isn't liable and that will jack up my rates if I get into an accident!

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    Customer ServiceCoverage

    Reviewed Nov. 29, 2015

    I moved from Southern Ca to Connecticut in 2003. I was unpleasantly surprised at how high auto insurance is here. I have no tickets or accidents on my record and every insurance company I called wanted triple what I was paying in California. Geico offered me a very reasonable rate and they have the BEST Customer service I've ever dealt with in Auto Insurance. We also have our homeowners insurance through them and we are completely satisfied. I would definitely recommend.

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    Claims HandlingPrice

    Reviewed Nov. 29, 2015

    We've never had issues with Geico and they've handled any claims efficiently and with hardly any hassle. Even better, their quotes have always been the lowest and you can't beat saving money and having the confidence your company will stand by you.

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    Claims Handling

    Reviewed Nov. 29, 2015

    I have always had a great experience with Geico Insurance. They are reliable and I have never had a bad experience with them. Geico made it easy for me to file a claim when sand cause damage to my car.

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    Customer Service

    Reviewed Nov. 29, 2015

    Geico is a financially secure company with many years of experience. They are available 7 days a week, 24 hrs a day. It is easy to do business with them in person, over the phone and online.

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    Claims HandlingStaff

    Reviewed Nov. 29, 2015

    Helpful staff, intuitive and easy to use website, great rates, responsive with claims.. I highly recommend these people and I'm nothing but pleased with my experience with them. I can't say enough about how much better they are than any other company I've used.

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    Reviewed Nov. 29, 2015

    Geico Insurance was ok, I lost my job (thank Obama), had to cancel my insurance and sold my car to keep my apartment. Still have no car and no insurance, but I am lucky, I still have a roof over my head..

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    Price

    Reviewed Nov. 29, 2015

    The payments are more affordable with Geico than other insurances I've considered in the past. I haven't filed any claims so I don't know how this aspect is. I do all of my business with them online, which I find is very convenient.

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 29, 2015

    They are very quick to help you get your claim completed and get you to a place to fix your car. You don't to wait on the phone to get to an agent. They are courteous and always upbeat and happy to assist you. The only thing I've noticed is that their rates have gone up $150 for year... increase. Otherwise I'm very satisfied and happy. I would recommend them but would also tell my friends to shop around. But they are first one I mention.

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    Coverage

    Reviewed Nov. 29, 2015

    I had sold my old car in Florida, and flew back to my home state of Pennsylvania. Because I didn't have insurance, even though I had just sold the car and cancelled the insurance on that car, I had to pay the highest premium because I was uninsured. The next year, when I should have received a better rate, there was a new reason why I was still paying the highest rate. I don't even remember what the reason was. Finally I just went to a different company and got a decent insurance rate.

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    Coverage

    Reviewed Nov. 29, 2015

    I had Geico when I moved to Wisconsin from Connecticut. I was able to pick the coverage that was best for me. I had a small yearly fee and when my car was stolen, they refunded the rest of the year. No hassles at all.

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    CoveragePrice

    Reviewed Nov. 29, 2015

    GEICO was always a huge help when I had to change my billing around. The price of the insurance was so much cheaper than anywhere I looked. I loved that the policy starts at a six month line that way. If you don't like it you can change it after six months rather than being stuck in it for a whole year.

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    Coverage

    Reviewed Nov. 29, 2015

    It's very good and I am satisfied with this currently. Mostly, it covers most of the things. I even met with couple of issues and I was able to ready my car without any payment from my pocket.

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    Price

    Reviewed Nov. 29, 2015

    My insurance company has been a big help to me. Unfortunately I have very bad luck and usually end up getting my car hit in the driveway! It happens at least once a year. Every time it's happened, my insurance company has taken care of making sure my car is back in working condition as soon as possible and that I'm not stranded without a car in the interim. My rates are stable and affordable, and I know I can count on them not raising them to unreasonable standards so long as I'm driving safely and within the law. My contacts are also very pleasant and never a hassle to work with.

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    Price

    Reviewed Nov. 29, 2015

    I absolutely love Geico. They have amazing prices that fit my budget. I can always rely on my insurance and know that I am paying for exactly what I am getting. I would highly recommend this insurance to anyone looking for an amazing price. I wouldn't want to go to any other company for insurance.

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    Claims HandlingPriceStaff

    Reviewed Nov. 29, 2015

    I am very satisfied with GEICO insurance. They handled my claim with accuracy and speed satisfied to both parties involved. The premium is low and I feel I have excellent service. They allow you to bundle. It is one of the leading insurance companies in the business. I would not change companies at this time. They meet all my needs.

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    Staff

    Reviewed Nov. 29, 2015

    After a relatively minor accident, GEICO paid a mechanic thousands of dollars for one of the worst repair jobs their follow-up team had ever seen. They also provided these checks to the mechanic without checking on his work and without my signature. To this day, they haven't fixed my car or admitted any wrongdoing.

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    Sales & MarketingPriceStaff

    Reviewed Nov. 28, 2015

    I love Geico because it is very cheap. They always give me the best deals with promotions. I never get into accidents and they have always communicated with me and letting me know of all the services they offer.

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    PriceStaff

    Reviewed Nov. 28, 2015

    They're fast, cheap and they do the job for me and help me out when I am needed road side, etc. And I enjoy the fast help they give me etc, etc. I just feel like family when I am around them and they help me so much.

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    Claims HandlingCoveragePrice

    Reviewed Nov. 28, 2015

    Geico has been a fabulous company to work with. Their prices are very good and I have not found a company to beat them yet!! We had a claim about a year ago where my husband and a deer got in a fight on a mountain road. The deer got tangled up in the rear wheel well and caused a bunch of damage. My husband called Geico the next day, filed a claim and they never skipped a beat! They set up the repair company, set up the rental car etc... We were never without a vehicle, the policy was followed exactly as it was set up and our truck was repaired as good as brand new!!!

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    CoveragePriceStaff

    Reviewed Nov. 28, 2015

    Geico has great prices for excellent coverage. The customer services staff is very helpful and efficient. I haven't had them very long but for what I have seen so far I am very happy to have switched.

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 28, 2015

    They're very good and quick to respond to claims. I have always had pleasant experiences dealing with them. Timely, fast and courteous is all that I ask out of a company. I had two claims and they were resolved quickly without issue.

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    Price

    Reviewed Nov. 28, 2015

    Price for my region is much less than any others I've checked into. I've never had a billing problem. Online access to my policy is simple and includes all I need and want including printing insurance cards.

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    Reviewed Nov. 28, 2015

    I have not had any issues with my insurance company. They offered the lowest rate with my poor record. I would like to have more frequent reviews of my record in order to lower my rate.

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    Claims HandlingCoverageStaff

    Reviewed Nov. 28, 2015

    We have had a satisfactory experience with this company. We had no claims so there was never an issue. When we changed vehicles there was always an agent to speak with. The transitions from one vehicle to another went smoothly. The original process of acquiring the insurance was easy. The agent we spoke to worked with us discussing our options for coverage and what was most appropriate for us. We were given several choices of methods of payment. We chose the most convenient way to pay for us with no problems. We were happy with the entire process. Of course, like everyone we would like smaller premiums.

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    Staff

    Reviewed Nov. 28, 2015

    I am satisfied with GEICO because they have always been available when I need them. They offer great deals on those who have served in the military, if the whole family is on the plan, and if you work for certain employers. We have used GEICO as a family plan for the past several years and have no complaints.

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    Claims HandlingStaff

    Reviewed Nov. 28, 2015

    Excellent and ethical service! Very reasonably priced and they are available and take care of claims quickly and efficiently! I have used GEICO for about 10 years. I switched to another company once but switched back eagerly within 6 months!

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    Customer ServiceSales & MarketingPrice

    Reviewed Nov. 28, 2015

    Great customer experience. Highly recommend as low prices in town. They are a growing company. I compared to Progressive and Geico seems to offer more discounts. Their customer service is great.

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    Customer ServiceStaff

    Reviewed Nov. 28, 2015

    Geico has always been good to me. I have no reason to complain. In the very beginning it was good. I was happy with the representative who explained the plans and the prices - also let me know how much I needed to get started. Since then everything has been great. If I have any questions and concerns all I have to do is call my agent. In the past when I did call he was always very polite and understanding but most important he listened to me. So with that being said I'm happy and have had no problems and I also recommend them to my family and friends.

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    Customer ServicePriceStaff

    Reviewed Nov. 28, 2015

    They provide exceptional assist no matter the situation. GEICO is very easy to get hold of at all times. GEICO Provides the best price possible for what I need. They provide exceptional customer service to assist worth all situations. GEICO knows how to listen to their customers to achieve the purpose of each customer's call or visit in. GEICO does not keep you without transportation. They will do whatever possible to get you and your car back on the road.

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    Customer ServiceStaff

    Reviewed Nov. 28, 2015

    Geico is a great company. They have great customer service and customer support. They go the extra mile to make sure that their customers are satisfied. They are very responsive and they handle matters very fast. They have great low rates and no hidden fees.

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    Customer ServicePriceStaff

    Reviewed Nov. 28, 2015

    I like that a person answers when I call but fortunately I have not had an accident to need their help. Their price was lower than State Farm, which is who I had before. I have not had rate reductions in a long time despite no accidents or tickets.

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    Staff

    Reviewed Nov. 28, 2015

    We have had our policy for more than 5 years and have filed 2 claims. They have always been helpful and quick to resolve any issues. They even replaced our son's car seat after our car accident without any issues.

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    CoverageStaff

    Reviewed Nov. 27, 2015

    I love GEICO! The process of obtaining insurance was so easy! The staff is always friendly! By far the best insurance I have ever had. I have had a few of the competitors and nobody compares to the great rates GEICO always has. They have the option to have the monthly payment come directly out of your account which makes it so much easier, I never forget to make a payment!

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    CoveragePrice

    Reviewed Nov. 27, 2015

    We have had insurance with this company for about three years. We have not yet been in an accident or had any damage to our vehicle, we do know however that roadside assistance and rental reimbursement is covered under the policy for a price of about 450, for a 6 month period. We think this is a good deal as compared to other companies that charge more but do not offer this service, they also offer the same insurance coverage as our previous company for a lower price.

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    CoveragePrice

    Reviewed Nov. 27, 2015

    Not bad auto insurance for the price. Have never had to make a claim so I'm not sure about that part. As far as it goes, most auto policies are about the same, some are cheaper than others.

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    CoverageStaff

    Reviewed Nov. 27, 2015

    GEICO auto insurance is one of the best that anyone can buy for their car. They pay off great in case of an accident and always there for you when you need them. They don't hesitate to get you taken care of when you have a problem. The service with the people that work there are very polite to the customers and also they are available when you need them. I would recommend anyone to go to GEICO auto insurance. They are one of the greatest companies around. I will always give them a five star rating on what they do.

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    Staff

    Reviewed Nov. 27, 2015

    I think my insurance company is great. They have been there anytime I have ever needed them. They are a great company. I am very happy with the way they treat me and I am going to stay with them until the end.

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    PriceStaff

    Reviewed Nov. 27, 2015

    I have been very very satisfied with my insurance and have been with them a very very very long time. People are very nice and price is very reasonable. Very good quality.

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    PriceStaff

    Reviewed Nov. 27, 2015

    It's a good insurance that offers lowest price when we quoted. And they also take care of our concerns. They even give discount we request. It is better if they give accidental forgiveness and ticket points nullifying. Nobody makes mistakes intentionally. It costs money.

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    Reviewed Nov. 27, 2015

    Just great and easy to do business with and fair rates with really good fast service. Geico has always been by my side when you need them and are easy to pay in several different forms.

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    Customer ServiceCoverage

    Reviewed Nov. 27, 2015

    I am very happy with my auto insurance company. I recently married and have considered combining insurance companies with my new wife. I asked her what she was paying, and even though she has better credit and has not had accidents or tickets, my full coverage insurance is cheaper. They have always been flexible with me if I need to push a payment date out a few days. And the one time I required roadside assistance I simply made a call and waited for them to send someone to my rescue. I will continue to be a happy customer of GEICO.

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    Customer Service

    Reviewed Nov. 27, 2015

    I am happy with Geico. They have good premiums, good customer service and also give plenty of discounts for many different reasons. They also offer other insurance instead of just auto. They have home, business, property, and also life insurance. If anyone was looking for a good insurance company I would definitely recommend Geico. I have been with them for over 5 years now and have had no problems with them. Geico has been around for a long time and enjoy doing business with them. I don't know what more to say than to give them a try and you will have just as much of a good experience with them than what I have with them.

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    CoveragePrice

    Reviewed Nov. 27, 2015

    My monthly rate decreases majorly every 6 months when my policy gets renewed. I have very good coverage for the amount I pay, they make it easy to have affordable, and great car insurance.

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    Customer Service

    Reviewed Nov. 27, 2015

    They kept making my payment go up and up without explanation. When I tried to have them fix it they told it's because of my driving record and there is nothing on my record. Their customer service they must hire complete idiots.

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    Customer Service

    Reviewed Nov. 27, 2015

    GEICO is easy to work with, has a great website that is simple to use. Customer service is very fast and explains everything in detail. Rates are very comparable or better than the rates of other companies.

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    Coverage

    Reviewed Nov. 27, 2015

    It has been an amazing company. No problems at all. When we leased our new vehicle we were informed that we had to have full coverage insurance before driving off of the lot. Instead of settling for dirt cheap off brand local insurance we decided to go with Geico. We were able to use a smartphone and sign up right there at the dealership. We have very decently priced full coverage insurance with flexible bill payments.

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    Customer ServiceCoverageSales & Marketing

    Reviewed Nov. 27, 2015

    I switched to this insurance company over six years ago. I had gotten quite a bit of mail and had seen numerous commercials advertising Geico and for the longest time I just ignored them. One day I decided to call and get a quote and was astounded when I reduced my yearly cost of auto insurance by nearly $1000 a year, with the same coverage that I was getting with my previous company. I have been a loyal customer ever since. One phone did add up to major savings for me over the years.

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    Claims HandlingPrice

    Reviewed Nov. 27, 2015

    I have had GEICO for over 20 years. During that time I have only had to make a claim for an accident one time. The entire process to resolve the claim took less than two weeks to resolve. They made sure that I had a rental car until my vehicle was repaired and there was no lengthy paperwork to fill out. I could not have asked for the prices to be simpler and I would certainly recommend GEICO to everyone.

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    Customer Service

    Reviewed Nov. 26, 2015

    Auto insurance company much more safety and useful. Best service, low premium, best customer service. This is best service in USA. Compatible low premium, and very satisfied. It saves money.

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    Customer ServiceClaims Handling

    Reviewed Nov. 26, 2015

    Geico has always provided outstanding customer service. They handle our claims in a very timely and professional way. Their rates are very competitive and I would highly recommend them to anyone looking for good quality auto insurance.

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    Customer ServiceCoverageStaff

    Reviewed Nov. 26, 2015

    It is easy to contact the company. They allowed me to choose what kind of coverage I wanted. Their workers are very knowledgeable. They also are very personable. Answered all my questions in a timely manner.

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    Reviewed Nov. 26, 2015

    My experience with my auto insurance is that it's great. I have no issues with my current auto insurance. They recommended the defensive driving course to lower my monthly payments.

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    CoveragePrice

    Reviewed Nov. 26, 2015

    Very great company that works with me on the payment schedule. Also great customer services. They offer an app which I can use to communicate with them instead of waiting on the phone or waiting for a reply from an email. Also they were able to get me coverage within my price range.

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    Customer ServicePrice

    Reviewed Nov. 26, 2015

    Good deal. They provide a good service for the price and are nice on the phone. When I do have an accident they are helpful to resolve the problem and pay quickly so I can get my car fixed. And it was easy to get a rental car.

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    PriceStaff

    Reviewed Nov. 26, 2015

    Geico is a great company. Anytime you have a problem they are right there 24 hours a day to solve it. They are real nice and pleasant to talk to. And I personally think they have the best price. I have been with GEICO all most 18 years. If they doesn't mean they are great, I don't know what else would. Thank you so much Geico, for being there for me.

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    Customer ServiceClaims HandlingOnline & App

    Reviewed Nov. 26, 2015

    I've had Geico on and off for the past 10 years. I've never had issues and the customer service has been great! They make submitting claims quickly and smoothly, especially using the app.

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    Reviewed Nov. 26, 2015

    They are nice and have great rates. They work with you on payments and are very knowledgeable about their company. There is a variety of ways to get information about policies and you have instant access.

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    Customer ServiceCoverage

    Reviewed Nov. 26, 2015

    I've been a long time customer of Geico and have had no issues for nearly 16 years. My only problem is they do not offer any sort of discount for loyalty or remaining collision free for that period of time. Never having to call on them for anything they're OK. But I feel they should offer a discount for not having any issues for the 16 years I've been insured with them.

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    Customer ServiceStaff

    Reviewed Nov. 26, 2015

    Decent rates, reputable company, good Customer Service. No complaints so far. It is a company that makes the quite and business process easy and convenient through the internet, Phone or local agent.

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    CoveragePriceOnline & App

    Reviewed Nov. 26, 2015

    GEICO is very simple to sign up for. They have competitive rates and their website makes it easy to change your coverage within minutes, immediately adjusting your payments. Love the ability to pay through the app! I made my boyfriend sign-up for insurance at Geico and he was shocked at the ease of use and affordable quote.

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    Customer ServiceCoveragePriceOnline & AppStaff

    Reviewed Nov. 26, 2015

    Customer service has always been friendly. The website is convenient and easy to use. I have my payment automatically withdrawn from my bank account and have paperless billing, which is very easy and convenient. The prices are very fair and they have plenty of options for automobile coverage.

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    PriceOnline & App

    Reviewed Nov. 26, 2015

    I was pleasantly surprised when shopping for auto insurance that Geico was the best match for us. I love the ease of their website. The rates are very affordable, even with my son who is under 25! I had previously used Esurance and I thought they were the least expensive around. When that was up for renewal and I was shopping, Geico beat our Esurance price by almost half. Thankfully we haven't had to make any claims but I imagine that process will be just as easy. Definitely 2 thumbs up for Geico!

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    Customer Service

    Reviewed Nov. 26, 2015

    Nothing major ever happened between us. I need it once when My battery went broke. I called them by the phone, and they answered well. The guy was well-informed about everything, but of course it took me 60 minutes.

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    Price

    Reviewed Nov. 26, 2015

    We tried buying a used 2013 Toyota Avalon and so we tried to set up our insurance with Geico and the monthly payments were going to be ~100. The car got sold so we then successfully bought a 2012 Toyota Avalon and let the insurance company know. They bumped up the monthly payment to ~130 and did not give a reasonable explanation as to why it was more expensive. It was upsetting and I think we'll find something else when the contract ends.

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    Staff

    Reviewed Nov. 26, 2015

    Geico is a reasonably priced insurance. I had some issues related to a divorce that I needed help with. Geico was very understanding and helped me work it out. When my windshield got a crack in it I was able to deal with it that day! Easy to navigate the Geico website!

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    Online & App

    Reviewed Nov. 25, 2015

    The GEICO website is useful, comprehensive, and very, very, useful. One can get a quote, open a policy, renew a policy, view paperwork, update account information, make a payment, contact customer service, report an accident, file & track a claim all online. Nothing could be easier. Insurance is a necessary evil, but so far we have been in good hands with GEICO. True, so far we haven't filed any claims so I cannot speak to the veracity of that process. I can however speak to the low prices; they are by far the lowest of all of the major insurance companies. I have read more than a few negative reviews about GEICO online, but I hope they are not the norm; time will tell.

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    Price

    Reviewed Nov. 25, 2015

    My insurance company is good so far. It offers lower monthly payment for our 2 cars than Progressive. I don't think other insuramce companies offer lower monthly cost. If they do then I think I can switch.

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    CoveragePrice

    Reviewed Nov. 25, 2015

    I enjoy the low price and the good coverage, I pay less than 30 dollars on my insurance each month which is a lot lower than other insurance companies I've tried using. The payment process is pretty easy. I pay it online automatically through a banking account and it's done! I'd enjoy it if the insurance card was laminated though, they send paper cards and they are so easy to mess up if you leave them in the glove box of your car.

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    CoveragePrice

    Reviewed Nov. 25, 2015

    I love the plan that I have. You pay for four months and then you get two months off. And also my plan includes full coverage and it's super cheap!! I would definitely recommend this insurance company to my friends, family and everyone else!! Get a quote and definitely check this insurance company out!! It's definitely worth it!!

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    Customer ServicePrice

    Reviewed Nov. 25, 2015

    They have really fair prices, customer service is really easy to use and super friendly. We had to file a claim because of hail damage, I called the claims department and they found a repair down the street for me. They give all kinds of discounts for good driving, school and military.

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    Reviewed Nov. 25, 2015

    I am satisfied with Geico, but I was happier with my previous insurer -- USAA. They provided a better rate and communicated better. However, I have no real issues with Geico; it's just not as good a deal.

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    Reviewed Nov. 25, 2015

    I would recommend my insurance to everyone that I could in the world and their brother and sister and father and mother and grandpa and grandma and the whole neighborhood up to the President of the United States.

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    Claims Handling

    Reviewed Nov. 25, 2015

    We switched to Geico about 3 years ago after comparing coverage and premiums with several other companies (via the internet). We have only had to file 2 claims, and both were handled to our complete satisfaction. The first was a simple roadside assistance claim. We paid for the towing out of pocket and sent the receipt to Geico in the mail. A reimbursement check arrived in a couple weeks for the full amount. The second was just a few months ago. Someone backed into my wife's new car in the bank parking lot. Geico handled everything with the other party's insurance company. We have been very satisfied with our relationship with Geico. I would highly recommend.

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 25, 2015

    I was in a pretty severe auto accident and GEICO was very responsive with my claim. I was paid fairly quickly and their customer service representatives were extraordinarily helpful. I was very happy with their service and I would recommend them to others without the slightest bit of reservation.

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    Staff

    Reviewed Nov. 25, 2015

    I pay a decent rate for my insurance and Geico representatives are very helpful and attentive during incidents. My car had a malfunction and there was an accident and my rate never went up. I recommend roadside assistance as well. They are fast and efficient.

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    Price

    Reviewed Nov. 25, 2015

    It is way too expensive and I am currently looking for a different policy. I have had it since I moved back to Louisiana about a year ago and they are good but too expensive. I plan on calling around to get estimates so hopefully I will be able to find something.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2015

    They're very reliable, they have a great customer service dept and they're very inexpensive, they also have very smart and intelligent employees that not only are very curious but they are also very dedicated to not only their job but they're very loyal to their clients.

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    Coverage

    Reviewed Nov. 25, 2015

    I've only had 1 accident and they were very quick to fix the car, but even though I had full coverage, they gave me a hard time about my injuries and I had to get a lawyer. Even he had a hard time getting my medical paid.

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    Claims HandlingPriceStaff

    Reviewed Nov. 25, 2015

    It's been great, they are very helpful and responsive with claims and requests. The cost is very reasonable. I would not imagine using any other auto insurance. They are very helpful. The website and app is very easy to use.

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    Staff

    Reviewed Nov. 25, 2015

    I'm very happy with Geico. They're a very good company. I've been with them for 6 years. Their rates are very good. I would recommend them to everyone! I've had problems in the past with tickets and a car wreck and they were very helpful and there for me.

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    Customer ServiceCoveragePrice

    Reviewed Nov. 25, 2015

    GEICO was the absolute worst auto insurance ever. Take a look at the recent class actions lawsuits against them! I faxed and emailed them (also had the bank tell them on the phone what they were doing!) the bank statements showing GEICO their error in which they took three payments of over $200.00. They only returned 1 of the fees and then charged me twenty dollars because I had to block them from my account!

    They were also deceiving, would say anything, lie straight to you while they are reading the bank statements. I asked them several times during the time of trying to get my money back how would they feel if this was your mother or yourself getting robbed out of your bank account? GEICO always give a low quote so they can reel you in to get more money over the course of your premium! Beware of GEICO! Call your State Insurance to have them investigate if you feel they are finding absurd reasons why to add additional fees every month to your auto policy!

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    Customer ServicePriceStaff

    Reviewed Nov. 25, 2015

    Signing up was easy and done mostly over the phone. Rates were very low, their agent searched for ways to lower the cost for me.

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    PriceStaff

    Reviewed Nov. 25, 2015

    I love Geico and have been with them for almost 13 years! They have awesome roadside assistance and they are always courteous and helpful. They offer great prices. Anyone who wants to save money for great insurance should choose Geico, you won't be disappointed!

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    Price

    Reviewed Nov. 25, 2015

    Cheaper than 21st Century. Don't know about claim processing, as I haven't filed one.

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    Customer ServicePrice

    Reviewed Nov. 24, 2015

    I'm happy with this company because it has saved me about 1000 less a year and they have very friendly customer service and an easy website to use and it's very affordable. I'm glad I decided to use Geico as it has saved me a lot money. I would recommend this company to everyone who needs to save these days. Thank you Geico.

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    Coverage

    Reviewed Nov. 24, 2015

    I am completely content with my current auto insurance. I haven't had any crashes though, so that is probably why. I don't pay very much each month, but I get great coverage in the incidence that anything is to happen. I can't say I'd change auto insurances to a different one, the process is cumbersome and usually drawn out and tiring. This may be a thing to change in the auto insurance industry.

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    Customer ServiceClaims Handling

    Reviewed Nov. 24, 2015

    I have been a customer of GEICO for over 20 years. Their customer service is excellent. In the unfortunate event that you must file a claim, it has been my experience that they are compassionate, helpful and they expedite the process with the least amount of red tape possible. If you use one of their GEICO EXPRESS collision places for auto repair, the appointment process is painless, the drop off process is fast with paperwork already prepared upon your arrival, and your loaner car is waiting. And they guarantee the repair 100%. I highly recommend GEICO.

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    Coverage

    Reviewed Nov. 24, 2015

    It's mostly bells and whistles, it's decent insurance with its up and downs. The commercials are shoved down your throat and you feel obligated to purchase from them. With deeper and more diligent searching, I probably would have found a better provider.

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    Staff

    Reviewed Nov. 24, 2015

    I have had nothing but good experiences with Geico. They go out of their way to help me, and help anyone I know that has their insurance. They've got to be one of the best insurance companies that I have ever been involved with. I don't think I would ever want to be with another company, because they wouldn't match up well with them.

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    CoveragePrice

    Reviewed Nov. 24, 2015

    Good so far but price is high. Need to check somewhere else but it is convenient and I can't really complain but check out others and their cover!!!

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    Customer ServiceCoveragePrice

    Reviewed Nov. 24, 2015

    Best price for pretty good coverage - they have a lot of discounts that have helped. Customer service has been okay, could be better but definitely could be worse. They assisted me when I was having trouble with another company due to a car accident and never raised my rates.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2015

    Geico is very reasonable with their rates. I like that I can manage my policy online, if I do have an issue with my policy and need to speak with a customer service representative, there is not a long wait and they are very helpful.

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    Reviewed Nov. 24, 2015

    I don't have much experience with the auto insurance company since I rarely drive. It's like any other auto insurance company that wants your money. It's nothing special is all I'm saying too. Seriously I finished school and didn't want to be hit with an essay.

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    Coverage

    Reviewed Nov. 24, 2015

    Had to switch to Geico because it is more affordable in the state that I live. Had progressive before this and really enjoyed the snapshot for the discount. Geico has a really good bundle insurance coverage.

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    Claims HandlingStaff

    Reviewed Nov. 24, 2015

    I have nothing but great things to say about Geico. They are awesome. They are very passionate and if you need to change your billing date, there is no problem. They also have other insurances like life insurance, home insurance, and other insurances that you might need. They have always handled claims professionally and accurately.

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    CoveragePrice

    Reviewed Nov. 24, 2015

    It's a fine insurance provider if you need a basic policy for a low price. If you have complicated needs or want an insurance policy that does more than satisfy your legal requirement to carry insurance, you're probably better off with another company. That said, their rates really are low, and the service I have received in the 9 years I've insured my car with them has been competent and polite. For people on a budget who don't need a lot of insurance, it's a great fit.

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    Claims HandlingStaff

    Reviewed Nov. 24, 2015

    In 2013, I was hit in the back by a uninsured motorist. The driver who hit me had a suspended license and had no insurance. I suffered an acute neck injury which required extended medical treatment and pain management. Geico attorney dragged the claim out 16 months after I completed treatment. Although, I only had two car accidents in the past 30 years both in the last five years, Geico lawyers treated me like I was a criminal. Geico lawyers claimed that I was trying to recover twice for the other accident I had. Although, I have been driving for almost 30 years and only had two accidents, both accidents in which I was hit by an uninsured motorist, Geico lawyers accused me of reporting the same damages in order to prolong settlement efforts and to undervalue my claim. Geico lawyers went as far as to suggest that I staged the entire accident.

    During the arbitration, Geico lawyer attempted to correlate the accident with the fact that I was unemployed. At the arbitration, Geico hired three arbitrators with a maximum fee of $20,000 each to award me $1500 in damage. I have $25,000.00 in medical bills and suffered considerable pain and loss of life as the result of my accident. I make payments each month to insure my automobile. I have never committed a crime in my life and have an excellent driving record. Yet, Geico lawyer had the nerve to asks my nephew during a deposition if I was trustworthy and could I be believed. If you have to file a uninsured motorist claim with Geico, I suggest you inform your lawyer to bypass arbitration and file civil suit. I have fired my attorneys and will be filing civil action in a court of law against Geico. Geico treated me unfairly.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2015

    I had a good experience with GEICO right from the start. When I spoke to a representative over the phone she was very helpful and was also a very good communicator. I found her customer service to be excellent as she helps me decide which categories I needed to focus on and how much I should be spending. Since then I have had a smooth ride with the company with no problems whatsoever.

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    Coverage

    Reviewed Nov. 24, 2015

    I was satisfied with GEICO insurance. They had reasonable rates and I never had any issues or problems with them during the two years I was insured by them. I was a bit skeptical at first not knowing what to expect but, I never gave it a second thought once they became my insurance representatives.

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    Customer ServiceCoveragePriceStaff

    Reviewed Nov. 23, 2015

    While I have been insured by GEICO Auto, I have always been treated with respect. When I call I never wait on hold. When speaking with a representative, my questions are answered in a timely fashion. I feel that the prices are reasonable. Other family members also insured by GEICO have only excellent things to say about the company.

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    Customer ServiceCoveragePrice

    Reviewed Nov. 23, 2015

    They provide me a good coverage with affordable price. My insurance premium drop at least 20% after I switch to GEICO. They had customer friendly website and mobile app. It is every easy to use. So far, I have not had any car accident after I switch to Geico, so I have not get chance to deal with their customer service. This is reason I give them star 4 instead of 5 here. If they keep same premium for me next year, I will stay with them.

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    CoveragePrice

    Reviewed Nov. 23, 2015

    Just recently got GEICO after our rates went up with Progressive. No complaints so far, and the cost of our insurance is low, always a plus! We have full coverage on one car and liability on the other, and are only paying $72 a month. We were going to be paying $107 a month with Progressive. Only downfall is that the deductible is high ($2500), but we could get a low deductible and still only pay $97 a month.

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    PriceStaff

    Reviewed Nov. 23, 2015

    Good company and great prices. They are a satisfactory company that goes lot of hours was to help please their growing clientele of customers. This is one company that I would highly recommend to anyone.

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    Reviewed Nov. 23, 2015

    Geico was a pretty hassle free company. I was able to pay my bills online through auto payment every month. I even once dinged a car in a parking lot, and Geico did all the work for me to reimburse the other person, and my rates didn't go up.

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    CoverageStaff

    Reviewed Nov. 23, 2015

    Was a great experience. When Purchasing the insurance the agent was very knowledgeable about the products and pointed me in the right direction. During the term of the coverage the reps were very attentive and offered great service. Overall, I would recommend the company and will use again.

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    Claims HandlingStaff

    Reviewed Nov. 23, 2015

    They have very competitive rates. When I had my accident, they handled the claim very quickly and fairly. Every employee I have spoken with has been very helpful and extremely friendly.

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    Claims HandlingStaff

    Reviewed Nov. 23, 2015

    Happy with their service, easy claim service. Can text photos of accident from your smart phone. You're in good hand with the local agent that WILL LEAD YOU through with all the paperwork. They will pay you with a check after deducting your deductible and order the work to be done and tell you how much it will cost. If you want the work to be done, they will tell you how much time it will take and the car rental agency is right next door . Your accident stress is greatly reduced with all these convenient services available.

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    Claims Handling

    Reviewed Nov. 23, 2015

    Never had a claim or traffic violation in 10 years yet my rate goes up every year. That's ridiculous. My rates should be going down or staying the same as a reward for being a good safe driver.

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    Reviewed Nov. 22, 2015

    Great company. They have great rates and exceptional service. They look out for you as a consumer. Any car that you drive you are covered if you drive another car with their insurance.

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    CoverageStaff

    Reviewed Nov. 22, 2015

    Works for me, friendly agent and good service, and reasonable prices for their coverage. They took good care of me the few times I've had accidents, and made sure I could get driving again without spending an arm or a leg.

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    Customer ServiceCoveragePrice

    Reviewed Nov. 22, 2015

    Geico has been a great insurance company. I get full coverage at a decent price (could be better). When I had my one fender bender in 10 years of coverage, the first thing they asked me when I called was "are you alright" and through everything were most with if I was ok. They helped me to know what I had to do and got my car towed and fixed.

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    Claims Handling

    Reviewed Nov. 22, 2015

    I've been pleasantly surprised by how well they treated me when my car was stolen. Super helpful, didn't assign blame and processed my claim in a very timely manner. It is very easy to set up auto payment.

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    Customer ServiceCoverage

    Reviewed Nov. 22, 2015

    I was shopping around online for a new insurance company about a year ago because I was unhappy with the premiums I was paying to my insurance provider at that time. The best deal I found was that I could save around $180 a year with GEICO for the exact same coverage that I already had. I signed up immediately, and I have been very happy with the change so far. Paying my bill online is easy, seamless, fast, and hassle-free. I have not had to use customer service as yet, but I am quite confident that it will be a trouble-free experience.

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    Claims HandlingCoveragePrice

    Reviewed Nov. 22, 2015

    I did a lot of research when looking for an auto insurance company, GEICO gave me the best price. I was hit by another car and they gave me advice about what to do since I was not at fault. They advised me that I should not make the claim through them but through the other person’s insurance and explained why it was more likely to benefit me. I took a car off of my policy and it was very quick and easy, and they lowered my bill for the length of time the car was not in use even though it was insured. Signing up was simple and online and I printed out my insurance cards right away. I love GEICO so far and have been trying to convince my mom to join them!

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    Customer ServiceCoverage

    Reviewed Nov. 22, 2015

    It was really easy to get insurance. I called and within minutes I was able to get it. I even called late at night at around 11. You get several benefits that I haven't used yet. They're very helpful when you call with a question and explain everything very well. I wouldn't use any other insurance company.

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 22, 2015

    I haven't had any accidents nor has my husband so we haven't filed any claims ever with Geico. We have received accident forgiveness because of this which is great just in case something does happen in the future. When we signed up with Geico their customer service was great and very helpful. We also added our home insurance with them as well which we haven't had to use either yet! So far we have loved Geico but that could change if we ever have to file any type of claim with them.

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    Reviewed Nov. 22, 2015

    I would compare prices when I had auto insurance. Geico offered the best rates when I was searching on the internet. They were a good insurance company. I would still have them if I needed auto insurance.

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    Customer ServiceClaims HandlingCoverage

    Reviewed Nov. 21, 2015

    Their customer service is very efficient. They have processed my claim after the accident very promptly. All the phones calls were initiated by their agents. They also have low, competitive rates that have not been raised within the 2 years I had their coverage.

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    Customer ServiceStaff

    Reviewed Nov. 21, 2015

    I have had nothing but good experiences with Geico. I first used my insurance when my car broke down and I needed it towed. I called and they helped me right away. The person even asked if I was in a safe place, and offered to remain on the line if I was alone. I was thankful for their concern.

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    Staff

    Reviewed Nov. 21, 2015

    It's been fine. My husband is the main driver but both of our names are on the insurance. He is a really good driver and defensive driver. I am way too scared to drive in NYC where we live.

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    CoveragePrice

    Reviewed Nov. 21, 2015

    I've gone back and forth from Geico to other insurance companies a few times now and I always regret it when I leave them. I currently have car and renters insurance with them and I couldn't be happier. Since my insurance needs are very basic and I shop for the lowest cost and the least amount of coverage I can legally have they're definitely the insurance company for me and I've hopefully learned my lesson about leaving them for another company now. They say the third times the charm, right?

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    Customer ServiceStaff

    Reviewed Nov. 21, 2015

    We have been a customer of Geico for 8 Years. The insurance premiums and customer service are excellent. The insurance representatives are knowledgeable and insightful on the policies. Even though the company is not local, I would recommend them to everyone.

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    Claims Handling

    Reviewed Nov. 21, 2015

    It took long time to process claims.

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    Reviewed Nov. 21, 2015

    It is the best company. You can save money with it. Geico provides good protection. It is reliable. I have been using it a long time. Truly the best insurance company to have as your car insurance provider.

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    Sales & MarketingPrice

    Reviewed Nov. 21, 2015

    They keep lying about why they keep raising their rates. They are scammers. I do not like them. I will not recommend them. They charge too much. How they raise their rates is illegal. They do not give the discounts they promise. They are a horrible insurance company.

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    Customer ServiceClaims HandlingCoverageStaff

    Reviewed Nov. 21, 2015

    I've had this insurance for years and for the most part they are great! I've never really ran into any problems besides a miscommunication between customer service agents and them adding products on instead of taking them off. Otherwise they have been great and I can't really say much more because besides coverages I haven't had to contact them with any claims.

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    Reviewed Nov. 21, 2015

    Love this company. Had them before years ago and just recently went back. Will never change again. This is the best company for someone like me. I would recommend this company to anyone I meet.

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 20, 2015

    My only complaint with GEICO is that they try to get the body shops to use non-OEM parts whenever possible. I own a Lexus and always insist on Lexus parts. I found a good body shop that is willing to go to bat for me and they do stellar work. GEICO processes claims quickly and it is very easy to determine the status of your claim, either through the Internet, phone app, or a phone call. Sometimes the wait to get through on the phone to speak to a person can be long but their customer service folks are available 24/7. Very understanding and easy to work with.

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    Reviewed Nov. 20, 2015

    Ive had Geico for 5 years, 4 of them on my mom's policy. I have never had a bad experience and when I switched to my own policy. I got a great discount for being on my mom's policy for so long.

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    Staff

    Reviewed Nov. 20, 2015

    I don't talk with them much. I like their mobile app. I had 1 accident and I had no problems with them doing what needed to be done. They are always friendly when I need something.

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    Customer ServiceClaims Handling

    Reviewed Nov. 20, 2015

    They're just like the rest, nice tv ad, slow response. Whenever there is an accident, it takes them forever to get back at you after you have made an insurance claim, whether you are at fault or not.

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    Claims HandlingPrice

    Reviewed Nov. 20, 2015

    I really like GEICO. Signing up with them was easy and the price is very reasonable. They have a really easy payment schedule and the company has a good reputation. I have yet to make a claim with them but I am sure based on my past experiences with them that it will be an easy process.

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    Customer ServiceCoverage

    Reviewed Nov. 20, 2015

    Having Geico for our auto insurance provider was a good choice for us, as they have reasonable rates and very good coverage. Good customer service if you need them either by phone, cell phone or online at any time!

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    CoveragePrice

    Reviewed Nov. 20, 2015

    They are a decent price and good benefits. They have good coverage especially when my mom's car got a flat on the side of the freeway. Also they pay for towing if your car dies. All and all I'm really happy with this insurance company and plan on staying with them with future vehicles and other coverages.

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    Customer ServicePrice

    Reviewed Nov. 20, 2015

    A good company that is easy to work with on billing and payments with excellent customer service and competitive prices. I would recommend to anyone that is shopping for car insurance. I have been with them for over 5 years.

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    Staff

    Reviewed Nov. 20, 2015

    A person fraudulently claimed we back into her. GEICO double our rate, with 0 damage to our vehicle, no police report, no witnesses and never even sent out an investigator. Our car was a Mustang that supposedly did $850 in damages to a Ford Expedition's front bumper/front end without even scratching the paint on our plastic rear bumper. Agent had to have failed an IQ test...

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    Claims HandlingStaff

    Reviewed Nov. 19, 2015

    I got in a no fault accident and they were extremely prompt with paying my claim and responding to the accident. The people I have talked to in the company all want what's best for the consumer and are extremely knowledgeable about the insurance.

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    Customer Service

    Reviewed Nov. 19, 2015

    It is a decent company, I would neither recommend nor, not recommend, however if you need to see if you can get it cheaper, I'd definitely give them a call. Maybe you can find the type of insurance you need, for the perfect price in your range.

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    Customer ServiceCoveragePriceStaff

    Reviewed Nov. 19, 2015

    I have had a good experience obtaining insurance for 5 years. My car was old 1996 so only bothered with liability and uninsured motorist. I was hit by another vehicle and pushed into the center divider. I reported it to my company immediately. The adjuster called the other party's company for me while I was on the line and stayed on for the duration of the call. She did not have to help me at all since I did not have liability. 20th Century was my previous company and they just washed their hands off a prior accident as soon as they saw the coverage.

    I am purchasing a new vehicle this next week and my boyfriend just bought a new vehicle 2 weeks ago. At that time I called to add his car, (he is already on the policy). My insurance is due on Oct 11 and she added him with full coverage letting me know it started immediately. We do not have to pay anything until the new policy date where we will pay it all and were given a great price. I had intended to check rates all over since it has been a while but now will continue with GEICO because they have gone out of their way to be helpful.

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    Claims HandlingStaff

    Reviewed Nov. 19, 2015

    The insurance company was very easy to do business with. I was able to get reasonable rates which didn't fluctuate too much over time. I never had any issues with filing and processing the claims and the staff was always helpful.

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    Customer ServiceCoveragePrice

    Reviewed Nov. 19, 2015

    Great. Been with them for a couple years. Switched from Progressive because GEICO offers roadside assistance for cheaper price. When I was with Progressive I broke down one day, called Progressive. They said I did not get roadside assistance. My son was with me, he called his insurance company which was GEICO. They sent someone out. Needless to say I called GEICO. Got 4 vehicles full coverage with roadside assistance for cheaper price.

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    Reviewed Nov. 19, 2015

    I have not really needed my auto insurance in the three years that I have been driving, knock on wood. I am grateful for that. I have heard though that GEICO handles accidents well and gets you back into your car or in a new one fairly quickly.

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    Customer ServiceClaims HandlingCoverageOnline & AppStaff

    Reviewed Nov. 19, 2015

    GEICO has great customer service! Making changes or updates is easy through their app or by calling on the phone. I never experience long wait times and their customer support is attentive, polite and thorough. I love that my policy renews every six months and my payments are divided evenly. I don't have to worry about a down payment every time I renew my policy. They also have many discounts available on policies that I am eligible for. They offer excellent driver discounts and multi-policy discounts. When my car was totaled last year, they were very attentive and quick to respond to all of my needs and inquiries during the claims process. I have shopped rates before to compare policies and haven't been quoted a better rate than what GEICO offers me.

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    GEICO Company Information

    Company Name:
    GEICO
    Website:
    www.geico.com