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GEICO Renters Insurance Reviews

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About GEICO Renters Insurance

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

GEICO Renters Insurance offers protection for personal belongings and liability. Available across all 50 states, policies cover risks such as theft, fire and certain natural disasters. GEICO also employs an online platform for quick quotes, policy management and claims processing.

Visit www.geico.com/renters-insurance
Pros
  • Affordable insurance rates
  • Variety of policy options available
Cons
  • Poor communication during claims
  • Unexpected rate increases

GEICO Renters Insurance Reviews

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    How do I know I can trust these reviews about GEICO Renters Insurance?
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    Page 3 Reviews 80 - 230
    Customer ServicePrice

    Reviewed Feb. 7, 2016

    GEICO is a very good company with great value for the money I am paying. I pay about $20 a month so it is very affordable. They were the cheapest of all the insurance companies. I now have peace of mind. I highly recommend it to all my family and friends. I also use car insurance from them because it is cheapest. Before I was paying $200 with other insurance, with GEICO now I pay $130, so great company overall. I will always use GEICO. I don't think any other insurance company has a better deal. Other insurance companies just want to get as many $ from people as possible. QUALITY. Great customer Service and Good Price!!!

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    Online & AppStaff

    Reviewed Feb. 3, 2016

    The policy was very easy to sign up for on the website. I was contacted the following day by an agent. I have a name for the agent I can call if I have any issues. He was very knowledgeable about the policy. I just have the standard policy. He made some great recommendations that I had not considered. I installed security cameras and was able to lower my rates. I would also follow some of the other points he mentioned as soon as I can. Great follow up and would highly recommend this company to anyone looking for renters insurance.

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    Reviewed Jan. 21, 2016

    I had a mini fire at my place (was limited to just one room, and I was able to put it out fairly quickly) that ruined a very expensive couch (among other things). And GEICO paid out without making me jump through a ton of hoops. Please note, I did have a receipt for the couch and photos of the damage that clearly showed that same couch burnt to a crisp, which I'm sure helped. When it comes to insurance, I find that you get what you pay for. And I'd rather pay a few more bucks per month to actually get help when I need it.

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    Customer Service

    Reviewed Nov. 5, 2015

    Ok so where do I start. First off this is by far the worse renters insurance I've ever had in life. The adjusters are very unprofessional, they do not work diligently for you and never call you back with status updates. I called my adjuster for 4 weeks straight, requested to speak with her manager and everything and was just given the run around after all their false promises kept failing.

    I had a theft claim, that was worth well over 5,000 in value, but these folks bull crapped me around, fed me 1 million excuses as to why they were only able to pay me $433. I submitted every document they asked for, from pictures, to receipts and even the police report. I am utterly dissatisfied with this company and will not be spending anymore money with them and do not recommend that anyone else does as well.

    My claim was promised to be finalized in no more than 30 days (which is expected)... Hell it took almost 3 months, only for them to say they could only pay 433 dollars. And lastly, this is isn't even through Geico directly, it's a 3rd party company which was also misleading. Moral of the story, DO NOT spend your money here.

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    Reviewed June 25, 2015

    Please - I repeat - please do not get a renters policy with these people. After five weeks of battling behind a theft claim they denied me after I submit all my documents and police report.. they never had any plans on paying me. Be warned...

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    Price

    Reviewed June 9, 2015

    On Saturday, I asked for a quote on renters insurance to see how it compared with my current policy. I DIDN'T BUY the policy because it was higher priced and to pay month by month, they charge convenience fee of $5. I was clear when I said I didn't want it. I never received anything saying I bought it, but Geico took out an entire years worth of premium, $383, out of my checking account. I wish I had looked at these reviews before even getting a quote. Come hell or high water, I will be getting my money back.

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    Reviewed March 6, 2015

    I purchased auto and renters policy bundled coverage with auto payments coming out of my bank account for the last 18 months. I was never told that Geico was not the insurance company for my renter insurance and that the payment I was quoted for both policies would not come out together. To make a long story short they auto charged me for auto insurance $142 a month but not the $6 a month for renters insurance. So when I needed to use my renters insurance from Geico I had no coverage even though when I spoke to a rep about renewing my polices and telling her I wanted both policies they did not give me renters insurance I requested. You should get away from Geico ASAP.

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    Customer Service

    Reviewed Feb. 13, 2014

    I went online to look into renters insurance thru Geico because I have car insurance with them. I filled out a couple of forms and got a rate I felt was fair for what I wanted the policy to cover. I knew there wasn't enough money in my bank account to cover the payment, so I requested a date a month out so I could make sure I had the money in the account in plenty of time. What a mistake THAT was!!! Two days later I check that bank account and they've attempted to hit the account for the payment I purposely directed to start on March 1, 2014!! Of course there wasn't enough money in there, so I got hit with a $29 fee!! When I called to explain what had happened, I was assured that they would give cover the overdraft fee - no problem!

    Fast-forward 4 days later and still no fee recovery! So I called AGAIN (let me tell you what a pain their phone service is! Usually they tell you it's too busy and to call back later!! Yep - I've got all day to just continuously call! I know the trick is they figure you'll just give up and stop pursuing your issue!) and was told that a supervisor review my request and denied it because I agreed to pay for the plan the day I signed up - even though my policy wouldn't start for a month. WHY WOULD I DO THAT? Stay away from GEICO!!! Even if you have to pay a couple more dollars for your coverage, in the long run I am confident it will be worth every penny!! After this, I'm writing to the BBB and the Insurance Regulatory Board. I am looking for new car insurance coverage as we speak!!! What has happened to customer service in this country??

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    Reviewed Sept. 28, 2010

    I insured both my new home that we moved into and the old home we moved out of with Geico Homeowners on August 8, 2010. They took three months of payments on both houses at the time I requested the insurance policies. I told the Geico policy taker that we moved out of the old house, that it was for sale and/or rent, whatever occurred first.

    On September 27, 2010, even though they are keeping my premiums, they are now cancelling the insurance policy on the old home that is for rent and/or sale because it is vacant. Gee, the economy is so good that there are credit qualified renters just running amok with nowhere to live. I do not wish to rent to anyone who wants, without a thorough credit check and background check, to see what I am getting myself into This is ridiculous that they take your money and then dump you when they were fully aware that the house was for sale and ready to be rented.

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    GEICO Renters Insurance Company Information

    Company Name:
    GEICO Renters Insurance
    Year Founded:
    1936
    Address:
    5260 Western Avenue
    City:
    Chevy Chase
    State/Province:
    MD
    Postal Code:
    20815
    Country:
    United States
    Website:
    www.geico.com