GEICO Renters Insurance Reviews

Expensive. After hurricane Irma this year. Out of 10 questions to rep, 10 answers were No... Nothing is covered... These guys take your money all year and won't even pay you for lost food in the refrigerator. Before the storm even hit--they put a disclaimer under claims--wide-spread power outages due to hurricanes not covered. Hopeful that food was the only thing I lost, but glad I experienced with Assurant before something bad actually happens and you need them. Get Out!!! If you have a policy.

My husband and I live in Texas and Tropical storm Cindy was on the way and we were expected to get 15" of rain. We called Geico immediately and specified the reason for our call. THE STORM COMING. We asked and verified over the phone that it covered flood. Come to find out, Harvey comes in late August and when we go to file a claim we got a denial letter. We have went round and round and got nowhere. They even said that we verbally denied flood insurance, which is in no way true. IT WAS THE WHOLE REASON FOR US CALLING!

It has been 9 days since I filed a claim for "loss of use" after a tree fell on the house I am renting. I provided all the required documents, including the report from the local fire department stating that the house was unsafe and unfit for habitation. I was assigned an adjuster who never answers his phone, never responds to emails, and who has yet to contact me in any way. When I call the claims line, I am placed in an endless voicemail loop and when I visit the website, it is either down due to "technical problems" or the site is up but displays absolutely no progress at all on my claim. This is shameful for a company such as GEICO. I intend to file a complaint with the Insurance Commissioner's office.

I spent over half an hour over the Phone just waiting for an agent to pick up the phone. They do not provide an efficient website that can add a third party in the policy. This is shameful for a company like Geico! I wish I did not purchase the full year coverage at once!

I called Geico to get a quote for a new homeowner’s insurance and after giving them the information requested, the insurance agent told me Geico was unable to provide us insurance because we owned an Akita (which apparently is on the vicious dog list) and we had 2 kids under the age of 12! We never had any insurance claims regarding our current house, the kids or the dog! We did not know until now what a "high risk" family we are! By the way, if you own any of these dogs good luck getting home owner’s insurance: Pit Bull Terriers, Staffordshire Terriers, Rottweilers, German Shepherds, Presa Canarios, Chows Chows, Doberman Pinschers, Akitas, Wolf-hybrids, Mastiffs, Cane Corsos, Great Danes, Alaskan Malamutes, Siberian Huskies.

After several years of reliable car insurance with GEICO, I decided to use them for a new renters insurance policy. This was a mistake. They quoted me a figure of $177/year for my set condition ($20,000 property; $300,000 liability; $5,000 sewage with $100 deductible). I received both verbal confirmation over the phone and email verification of the quote.

Please do not use Geico Renters Insurance - Assurant. You are paying for nothing. They will use fraud threat or other rider to get out of paying for your loss. Our movers lost all of our clothes, my gmas china, Christmas tree and several totes of goods. Geico denied our claim cuz third party ins co for movers was contacted. These movers got out of paying because they didn’t pack our goods - loophole. Then, Geico victimized us again and denied claim. We were robbed along w 10 other apts with police report. They sent claim to fraud dept to intimidate us. Read online how vicious these people are. I dropped the claim playing into their hand. Not worth what they would put my family through to avoid paying for our traumatic loss. YOU WILL NOT GET A FAIR OR ANY PAYMENT ON CLAIMS. PLEASE DO NOT USE GEICO. You may save $$ but if something happens, you are not going to see a dime and will be treated very badly.

Great customer service, online website and application. Gives advice, very flexible, able to push out my payments if necessary. Never have to wait for a representative to talk to. Fortunately I have not had any claims yet but my daughter has the same insurance and they were quick to process her claim and resolve issues. They have many policy options to fit your personal needs and pricing. They are the best I have found. I would greatly recommend them to someone looking for new insurance. Great for renters plus you get a discount if you have your auto insurance with them. I am a renter and was able to pick a low price.

They have good rates compared to their competitors. Everything went well with claims processing except the waiting when called. Their automated system is one thing I would change. I would rather speak to humans but their rep was nice and they were helpful in answering questions. They have policy options that allows you to make the right choice for what you need. Overall, they have a very good policy. The coverage is sufficient to meet all the needs. It helps to know that you're covered in case of an emergency and it makes you more comfortable about the day. I would also recommend them to most people who seek insurance because this is a very good company. The commercials are interesting as well.

You Gotta love the little Geico scooter Insurance get saving money. The coverage is a pretty good deal and they got Good customer service, too. I've been getting good people. I would definitely recommend it to anybody to do it or get it. You guys should try it.

I switch from one insurance to GEICO because they made me a better offer. The policy is simple. You can save yourself 50% by switching from one carrier to the next. And they are going to give you the best policy that fits your benefit. If it doesn't work for you, they will make sure that you're satisfied before you leave. There was a time when I was down and out and all I had to do was call on them and they took care everything from my service. The workers always keep a smile on my face and show that they care and want to help. Before everything was done, they made sure that I was satisfied and save me 15% on a lot of things. I recommend their coverage to anybody because their coverage rates overall with full benefits, full medical, insurance, and anything else that you need to be covered on. Their coverage will last you for at least 20 years if not more.

Every time I had to call customer service regarding any kind of questions, like billing, etc., they have been very helpful. I have not filed a renters insurance claim, but the process seems easy, fast and clear enough and the representatives seem nice and professional. They have a wide range of available options. Their prices are not the highest or the lowest, but they are fair, good value for the service provided. They have a wide range of options, so you can choose the coverage level that meets your needs. Coverage, service and overall value are high.

Helpful, courteous, and very detailed with their explanation. Took the time to thoroughly explain the insurance options and simply answered all the questions. Very thoughtful. Made sure all questions were answered and explained carefully. Went through step by step procedures. Quick with sending an agent out. For the reasonable and affordable prices, the policy is worth every penny. Had many coverage options to chose from. I had 30k coverage and you can definitely go higher if need be. Coverages major damages, guests that were injured while visiting. Or if the roof caved in or damages from the weather.

Geico Renters Insurance Customer service staff appear to be United States based and are friendly and easy to communicate with. Very professional staff. Geico's claims processing is super easy and efficient. Adjuster was dispatched and arrived on time and handled our situation quickly. The claim was processed very quickly. Geico's Renters Insurance offers several different options that will meet just about anyone's needs and budget. Convenient payment options make them super easy to use. Geico Renters Insurance provides the coverage that I needed as well as all the possible options that I could ever ask for. Lots of options means lots of customizable choices.

Works well in any situation with its customers, gets the job done fast and accurately, is very affordable for single or multiple plans and never once had an issue in any claims or situation I've dealt with with them. Works with you to get the problems solved, over compensation for my claims most of the time. Never once had any issues with any associates either, very well mannered staff. They got me the quote I most desired for the coverage I wanted initially and have never raised my rates due to any claims either. Worked to keep my payments to a minimum after any claim. Coverage was just what I needed. No more or less than I wanted, didn't over charge for the coverage I requested and worked with me to get the service I desired. Didn't try to over sell anything or push products and service either.

I was always able to reach customer service when I needed to, and they were responsive. I didn't have any problems they could not resolve. I did not have any claims processed by them while I was renting, but I do not think I would have had any trouble if I had. They were responsive to any calls I did make. This was quite a while ago when I had renters insurance, but my memory is that the coverage was more than adequate. I was satisfied with what I received.

While it is easy to get a representative on the line without much of a wait, I find that the representatives themselves are sometimes a bit unresponsive to questions and requests that need solutions as soon as possible. It took way too long to be transferred to a claims processor and then have to wait and be out on hold numerous times as they went back and forth checking policies and procedures for the type of claim I had. I don't believe that they have the best options as my apartment is small and does not have a lot of things in it yet they price way too high. I think they cover more in the price than necessary for someone such as myself. I have minimal items and not very expensive and yet they did not give me the choice for a lower coverage.

They are a fairly good company. I like the fact that when you call them, you get to talk to a real person instead of trying to do it automated. The service reps are nice and are very helpful. The claims process is easy and simple. No, it is not fun to file a claim because many people think that it will get declined and not go through. However, my claim went through and they called me often to give me the status. The options of the policy were generally good. I wish there were some more options, but for my purpose it was just ok. I like on their site how easy it is to see all the options available. The coverage was fantastic. It covered all of my needs. I did however, read the policy through to see what it did and did not cover at first just to be safe.

Only customer service was in payments of premiums - no claims were ever filed during the time the renters insurance policy was effective. Would assume that things would have been satisfactory, if a claim had been submitted. Policy options were adequate, based on the worth of the items to be covered. Since this was renters insurance that was somewhat limited, but there was some flexibility. Contents and deductibles were the basics of the coverage options available on a renters insurance policy. There would be no need to cover the unit itself.

This insurance is a must if you have rental property to protect you and others. So far I haven't had to file any claims. I am sure that when I do file a claim it will be handled in a timely manner to my satisfaction. The policy has different deductible options that you can get. Personally I took out the lowest deductible since I bundled all my insurance needs. There is three deductible options with the option of other extras if needed. I bundled all my insurances with the same provider to save money and pay one bill instead of different bills.

I am really impressed with the customer service experience. They are really helpful and friendly. Always ready to help and good advice. Very satisfied with the claim processing experience. They are ready to help me always. Never get disappointed. It has great options and easy to understand. It gives many options and easy to understand and keep it straight. I loved it's coverage part. I found it a lot of good value. I found it the best when I go online. So, I always wanted to choose it.

Answered all our questions politely and within a timely fashion. Were respectful of our time and priorities and were not a nuisance or hassle at any time. Claims were processed in a timely fashion. The company was on top of everything and made the process as smooth as possible. No issues here. Many different options to fit your needs. All options were explained clearly and concisely, and I did not feel pressured at any time to make a decision in a rush. Coverage was thorough and no issues came up throughout the duration that renters insurance was used. Very easy company to work with, would definitely recommend.

The customer service representatives were very helpful and friendly. They were very knowledgeable and went above and beyond to find the best rates. I never personally had to file a claim but the whole customer service experience was very pleasant. I had a policy in no time. The representatives explained different policy options and rates as well as different coverage options. I was very pleased with how knowledge that she was. They had options to cover fire and water damage in case of a disaster and also had coverage for valuable and personal items in case of a robbery.

The customer service representatives were very friendly and knowledgeable. I was never on hold for too long and they were always able to answer my questions. Lucky for me I never had to file a claim. If I had, I think they would have been helpful. They usually took care of my concerns quickly. There were several options for me to choose from to adequately cover my assets and remain within my budget. Some had high deductibles and some had none. Coverage options ranged from the bare minimum to the values of specific items. For example, we had several jewelry items and heirlooms we needed to cover and it was no problem.

We had a renter's policy with GEICO (Stillwater) for about 4 years, never used it once. Not a single time. Had our policy on autopay, never missed a payment. Had my wife's engagement and wedding ring insured and paid the extra premium. Last year I purchased a rather expensive watch and needed it insured as well. Provided the receipt and asked for it to be added to the policy. Refused to insure without an appraisal, that's like getting an appraisal for a Honda or Audi... it's brand. After shopping around for 3 months I finally find a jeweler who agrees to appraise the watch taking into account the cost I paid for the item and what it would cost to replace it. Send in the appraisal and get it added at long last.

They make it easy to insure many different things together in a home of many people. We switched from our previous insurance company to Geico and have been satisfied ever since. We have, fortunately, not had a reason to file claims as of yet, but what I've heard about the company leads me to believe that it would be an easy process. It offers many different policies with many different payment options. They have the option to chose from many different policies and combine insurance for many different things. The coverage is good and accounts for most things that could be a problem. It leads me to believe we have made a good choice in provider.

My mom had a renters insurance policy with GEICO. After she passed, I was in charge of handling all of her affairs. I called GEICO the week after she passed, and told them that we were still cleaning out her apartment. I was told I could not cancel the policy until the apartment was empty. OK, that makes sense. I called back a couple of weeks later to tell them that the apartment was empty, and they still refused to cancel the policy. I was told that by law they could not close it unless I sent them paperwork naming me as the executor of the estate. I have closed ALL of my mom’s other accounts, including bank and credit cards, with no issue. This is the ONLY company that gave me any problems.

I love working with them a lot and so far they have been very helpful. I'd recommend to a friend. I hope I can continue to work with them in the future and use GEICO more. They have been extremely fair with me and I love it so far... I would not change a thing. They have helped me insure my car when it got totaled years ago.

Their customer service was decent, but wait times were very long and annoying to me. It took over 10 minutes to be put on hold and wait for a representative. Their claims processing is very good - they processed the claim very fast and efficiently and gave no problems regarding it to me in the end of it. They have a decent amount of policy options, although I wish they would have more flexible ones that are personalized to my personal needs. The coverage they offer is excellent - they offer a policy for everything of my needs and over multi range flexible coverage package that well suited my needs.

Before I purchased my home I had renters insurance with Geico. The process was easy and I was able to get it all online. I loved being able to combine it with my car insurance and save extra money too. The customer service was great and helped me right away when I needed them. While I personally have never had to file a claim on my Renters Insurance policy I would recommend Geico and their services because with everything else they were very helpful and accommodating. My policy option experience was wonderful. I was able to go online and choose the options that I needed. It was very simple and easy to go online and pick what I wanted. The coverage options that I was available for me to choose from was great. I was able to choose policy limits that made sure to cover all that I needed it to.

Just four weeks back I called GEICO and get quotation for my first car insurance. The same time customer service representative advised me that my monthly payment will be $130, she have charged $198 from my Credit Card. So, again I called them and they have deduct the extra amount from my upcoming monthly payment. The funny thing is just last week they sent me a letter saying that I have to pay $270 for monthly payment. This is really unacceptable. I never trust GEICO and will never use them again.

The insurance customer service is great and conveniently for me to make a courage purchase. But sometimes it kinda slow in service but still great though. And sometimes it make me mad cause it take too long to make a claim processing throughout the day. I don't know exactly about the policy option just yet. But I will find out soon how this policy options work out for me. Cause this is kinda new for me at this time, the coverage rate is kinda high and expensive at the same time as well.

Only contact was to inquire about it as I have my car insurance with them as well. Pleasant phone conversation. I simply inquired about obtaining it, what the cost would be and if I received a discount because I had my car insurance with them. The person was pleasant on the phone and answer all my questions adequately. The rate seem to be more than competitive as I had already inquired of other companies. Geico insurance has always treated me well over the years offering the best rate I could find for equal coverage.

My customer service experience with Geico is the best. They really care for their customers and are there all the way and help you no matter what until you are happy. Geico claim processing is fast and the easiest to deal with. All you have to do is either call or take pictures and they do everything else. Geico has so many policy options. They can fit into anyone's budget. You can get basic to the best and it's all very affordable for anyone on their budget. Geico's coverage is the best. They offer basic coverage to the best coverage. It just all depends on what you have and want to be covered and of course where you live.

It has been helpful when I Need it to be there. Have been absolutely no issues with Geico as an insurance company. I have been happy. I have been a customer of them for a few years at least. The claims procedures have been useful. They have been doing a lot of things. They usually have a good time period. They get issues resolved for the claim. It is a quick process. They have an adequate amount of policy options. They have a good amount of helpful personnel. They are always helpful. The policy is always good. There are no issues with it. The policy is put through quickly. The coverage is good. I have not had an issue with it. The coverage covers a lot. They help with the options for accidents easy. They help the customer figure out what kind of coverage they are needing.

Geico's customer service is top notch. It does kind of suck that there's no offices to help me but a quick phone call or email usually gets the job done timely. Claims processing aspect is very good. I've been with them for 2 years and have filed 2 claims and both claims were processed and completed in a timely manner. Geico has a lot of policy options fit for different people. I've changed my policy only once in the two years I've been with them but it's a very easy painful process. The coverage is great. The customer service is amazing and everything is just perfect with them. I love Geico. Would definitely recommend them to anyone.

At first I was leery of using GEICO because I believed that their claims were most likely exaggerated and that I would be paying a high premium to obtain my renter's insurance through them. However I was pleasantly surprised that they offered a very competitive rate of coverage and had a very extensive amount of coverage for my apartment. I would definitely recommend them to friends or family who are looking to get similar coverage for their housing units. It is a simple process to make my payments and although I have not yet had to make a claim I know if I do, I will be satisfied with my deductible and the amount of coverage that they will provide. I am happy to be a GEICO customer and look forward to doing business with them in the future.

When I walked in the door everyone said, "Hello." Right then I knew I was at the right place. I have a brand new ruby red Mustang 3.0. I knew the insurance would be expensive. I gave the insurance agent my information that he needed which was a lot, like my name, telephone number, address, driver's license number, and a whole lot more. I believe the whole thing took about 15 min and beyond my belief it was cheaper than I thought it was going to be. It was actually reasonable and I could afford it on my salary. I felt good that I finally an insurance company who has insurance that I can afford.

GEICO is a very good company with great value for the money I am paying. I pay about $20 a month so it is very affordable. They were the cheapest of all the insurance companies. I now have peace of mind. I highly recommend it to all my family and friends. I also use car insurance from them because it is cheapest. Before I was paying $200 with other insurance, with GEICO now I pay $130, so great company overall. I will always use GEICO. I don't think any other insurance company has a better deal. Other insurance companies just want to get as many $ from people as possible. QUALITY. Great customer Service and Good Price!!!

The policy was very easy to sign up for on the website. I was contacted the following day by an agent. I have a name for the agent I can call if I have any issues. He was very knowledgeable about the policy. I just have the standard policy. He made some great recommendations that I had not considered. I installed security cameras and was able to lower my rates. I would also follow some of the other points he mentioned as soon as I can. Great follow up and would highly recommend this company to anyone looking for renters insurance.

I had a mini fire at my place (was limited to just one room, and I was able to put it out fairly quickly) that ruined a very expensive couch (among other things). And GEICO paid out without making me jump through a ton of hoops. Please note, I did have a receipt for the couch and photos of the damage that clearly showed that same couch burnt to a crisp, which I'm sure helped. When it comes to insurance, I find that you get what you pay for. And I'd rather pay a few more bucks per month to actually get help when I need it.

Ok so where do I start. First off this is by far the worse renters insurance I've ever had in life. The adjusters are very unprofessional, they do not work diligently for you and never call you back with status updates. I called my adjuster for 4 weeks straight, requested to speak with her manager and everything and was just given the run around after all their false promises kept failing.

Please - I repeat - please do not get a renters policy with these people. After five weeks of battling behind a theft claim they denied me after I submit all my documents and police report.. they never had any plans on paying me. Be warned...

On Saturday, I asked for a quote on renters insurance to see how it compared with my current policy. I DIDN'T BUY the policy because it was higher priced and to pay month by month, they charge convenience fee of $5. I was clear when I said I didn't want it. I never received anything saying I bought it, but Geico took out an entire years worth of premium, $383, out of my checking account. I wish I had looked at these reviews before even getting a quote. Come hell or high water, I will be getting my money back.

I purchased auto and renters policy bundled coverage with auto payments coming out of my bank account for the last 18 months. I was never told that Geico was not the insurance company for my renter insurance and that the payment I was quoted for both policies would not come out together. To make a long story short they auto charged me for auto insurance $142 a month but not the $6 a month for renters insurance. So when I needed to use my renters insurance from Geico I had no coverage even though when I spoke to a rep about renewing my polices and telling her I wanted both policies they did not give me renters insurance I requested. You should get away from Geico ASAP.

I went online to look into renters insurance thru Geico because I have car insurance with them. I filled out a couple of forms and got a rate I felt was fair for what I wanted the policy to cover. I knew there wasn't enough money in my bank account to cover the payment, so I requested a date a month out so I could make sure I had the money in the account in plenty of time. What a mistake THAT was!!! Two days later I check that bank account and they've attempted to hit the account for the payment I purposely directed to start on March 1, 2014!! Of course there wasn't enough money in there, so I got hit with a $29 fee!! When I called to explain what had happened, I was assured that they would give cover the overdraft fee - no problem!

I insured both my new home that we moved into and the old home we moved out of with Geico Homeowners on August 8, 2010. They took three months of payments on both houses at the time I requested the insurance policies. I told the Geico policy taker that we moved out of the old house, that it was for sale and/or rent, whatever occurred first.