Fidelity Life Reviews

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About Fidelity Life

Fidelity Life offers multiple term and permanent life insurance policies. Additionally, it provides final expense and accidental death coverage. Term insurance policies are available for up to $2 million in payout. Quotes are requested online with same-day approval in some cases. It’s possible to get covered with pre-existing conditions and with or without a medical exam.

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Pros
  • Lots of policies to choose from
  • Customizable coverage
  • Tax-free payout
  • Same-day approval and coverage
Cons
  • Can be pricey
  • Some policies require medical exams

Fidelity Life Reviews

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    How do I know I can trust these reviews about Fidelity Life?
    • 4,938,889 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 40 - 70
    Verified purchase
    CoveragePriceRates

    Reviewed Oct. 15, 2024

    The price of my previous life insurance kept going up and up and up, and I couldn't afford it anymore. I had to change companies and Fidelity Life offered me the best deal.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for sharing your experience! We're glad we could provide you with an affordable option. We're here to help you every step of the way!

    Verified purchase
    Coverage

    Reviewed Oct. 15, 2024

    When they ran, they said Fidelity Life would be the best insurance to go with for my age. My experience with them was good for the most part.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for your feedback! We're glad to hear your experience with us was positive overall. If you ever need anything, we're here to help!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsBillingTransparency

    Reviewed Oct. 1, 2024

    8/26/2024 - I mailed the claim, including the long-form death cert.

    9/2/24 - Fidelity received the claim form.

    9/9/24 - I contacted Fidelity to find out the status. This is how I found out the claim form was received on the 2nd. No confirmation from them prior to this. I was told they had everything they needed, and it would take 7 - 14 days to process.

    9/19/24 - I called again to find out status. This is when I am told that a social security number is needed. No prior communication from Fidelity indicating the need for additional info. I wonder when they would have notified me if I hadn't followed up. The requested SS# was provided on this date. I was told to submit via email, and I would receive an automated acknowledgment. The acknowledgment never happened.

    9/23/24 - Since I did not receive the represented acknowledgment, I phoned again and confirmed the requested info was received on the 19th. I was quoted 7 - 10 business days for processing.

    10/1/24 - Having heard nothing, I called for an update. I was told everything was received and that the claim would be paid, but no indication as to when. I was then given a song and dance about how Hurricane Helene was slowing things down. This is a death benefit claim, not a property claim and Fidelity's claim office is on Florida's EAST coast. I'm on Florida's WEST coast which is where the hurricane traveled. I was not given any more info on when I can expect payment.

    In short, Fidelity has been formally aware since 9/2/24 that the policyholder died. They have failed to communicate promptly or accurately regarding status and process. I am, at this point, concerned that the foot dragging is a deliberate attempt to hold onto the funds as long as possible which is a benefit to them and NOT the claimants. The deceased intended the money to be paid out to the beneficiary and NOT Fidelity. Buy your life insurance elsewhere if you wish the beneficiaries to receive a prompt payout.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Hi Pamela-

    I spoke with our team, and he confirmed that he reached out to you directly, apologized for the delay, and processed the refund. Once again, we sincerely apologize for the inconvenience.

    Verified purchase
    CoverageSales & Marketing

    Reviewed Sept. 29, 2024

    I found Fidelity Life through Progressive and I sought life insurance because of my fiance. We'll be getting married eventually. My sales and sign up experience with them was good.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for choosing Fidelity Life! We're happy to hear that your experience was positive. Best wishes to you and your fiancé on your future together!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Sept. 28, 2024

    I had Fidelity Life once and got them again. The sales agent was fine.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for choosing Fidelity Life again! We're glad to hear the sales experience went well. We're here whenever you need us!

    Verified purchase
    CoverageStaff

    Reviewed Sept. 28, 2024

    The Fidelity Life Insurance agent I worked with was pleasurable. He was a good agent. Fidelity Life is trustworthy.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for your kind words! We're happy to hear that your experience with our agent was a positive one. We appreciate your trust in Fidelity Life!

    Verified purchase
    Rates

    Reviewed Sept. 28, 2024

    Fidelity Life offered me a good rate and their process was smooth, easy, and straightforward.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for sharing your experience! We're glad to hear you found the process smooth and that you’re happy with the rate.

    Verified purchase
    TechStaff

    Reviewed Sept. 19, 2024

    I had a Fidelity Life policy, and that made me get another one. They came out, walked us through everything and answered all the questions. They broke everything down and let me understand it, so I went with the best option. They handled everything that I needed them to handle too. They were really good, and I'd tell people to join up. It was easy.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you so much for your thoughtful review! We're happy to hear our team made the process easy and helped you find the best option. We appreciate your recommendation and your continued trust in Fidelity Life!

    Verified purchase
    CoveragePricePunctuality & SpeedStaffRates

    Reviewed Sept. 19, 2024

    I had life insurance a long time ago where I was at my work, then I got Fidelity Life just in case something happened, so my kids get something extra. Fidelity Life looked at everything and said, "Oh, you don't need to get an exam." Two months later, they sent me a thing saying, "You have to get an exam." I didn't care, but I had to take off of work to get that done, which was freaking annoying. Another thing is I got quoted for the life insurance, then they raised the price. However, I shopped around and all the companies did the same thing. They used a freaking dollar store machine and said, "Oh, your blood pressure is high. That's why we're charging you more per month." They just wanna do that to charge me more of a higher price. If they look at all my charts, they'll know that's false. My blood pressure is not high, and when I go to the doctor, they say, "Your blood pressure is absolutely perfect."

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    Fidelity Life
    Response from Fidelity Life

    Thank you for your feedback. We’re sorry to hear about the inconvenience you faced with the medical exam and pricing. Your concerns are important to us, and we want to ensure you’re satisfied with your policy. If you’d like, we can have someone review your situation further. Please don’t hesitate to reach out!

    Verified purchase
    CoverageStaffTransparency

    Reviewed Sept. 19, 2024

    I liked the person that I spoke to at Fidelity. I liked his ability to describe the product and answer all the questions that I had. It was something about his enthusiasm. It seemed very genuine, which is a big deal. Initially, I wasn't sure that I wanted to go with the policy, but I needed something. Being laid off, I didn't have the insurance through my work like I normally have. I've never gone this long without working, but I've never had cancer before either.

    Thankfully, I don't have it anymore. It's been a year almost, and I've been through chemo, the surgery and radiation. I still have five more treatments left, but the bulk of it is behind me so my journey is almost over, and I should be finished on December 30th of 2024, which would mean I would go into 2025 in full remission. I mentioned it to the rep, and he was very respectful and genuinely compassionate without being over the top. I felt good about getting a policy with Fidelity. There were no surprises and there was clarity and transparency when they were explaining their product.

    Thanks for your vote!
    Verified purchase
    CoveragePriceStaffRates

    Reviewed Sept. 19, 2024

    I got Fidelity mostly for security 'cause my health isn't that good. I feel more secure having the life insurance. The price is okay and they take it out of my checking account. The reps are good as well.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for sharing your experience! We're glad to hear that having life insurance brings you peace of mind. It’s great to know our reps have been helpful, too. Take care!

    Verified purchase
    PriceRatesHonesty & Transparency

    Reviewed Sept. 18, 2024

    I was satisfied with my experience with Fidelity Life. I like their price and they are great and honest.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Sept. 1, 2024

    Fidelity Life had a good rate and good benefits. It was something that I was looking for. My experience with their rep was great and very understandable. From her part, she explained everything. I was able to understand everything that she explained to me well. Any questions I had, she would answer. The sign-up process was very easy and fast.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    It sounds like your experience with Fidelity Life was smooth and informative, with a helpful representative who made everything easy to understand. Thank you for the feedback!

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed Aug. 31, 2024

    So far, Fidelity Life has been good. Theirs was the most reasonable price and the rep didn't pressure me into getting anything. She gave me all the information I needed and gave me time to think about if I wanted to go with Fidelity or not. I feel great about having it, knowing that if anything happens to me, I'll be able to leave my children something.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    It sounds like you had a thoughtful and reassuring experience with us, especially knowing that your children will be taken care of if something happens to you. Thank you!

    Verified purchase

    Reviewed Aug. 31, 2024

    The consultation process at Fidelity Life was a little complicated. It was not efficient. I had an average experience, not the best but not the worst, either.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for your honest feedback. I'm sorry to hear that the consultation process felt complicated and wasn't as efficient as you had hoped. We aim to make every interaction smooth and straightforward, so your experience is valuable in helping us improve.

    If you have any specific suggestions or further concerns, feel free to share them, and we can work toward making things better for you in the future.

    Verified purchase
    PriceStaffRates

    Reviewed Aug. 19, 2024

    Fidelity gave me the best deal and their prices seem very competitive. When I signed up with the, the reps were very nice. They made everything very simple and easy. I feel better that my kids are gonna be okay.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    We’re glad to hear that you found the best deal with Fidelity and that our representatives made the process simple and easy for you. It’s great to know you feel confident knowing your kids will be taken care of. Thank you for your feedback!

    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed Aug. 19, 2024

    I reached out to a few providers before I reached out to Fidelity and they were the ones that broke everything down for me so that I could understand it. Signing up wasn't quick, but it was easy. The rep was very friendly and helpful. He also reached out to me a few times after I acquired the policy. So far, it's been good. I like the policy and the amenities of other things I could use it for. I have to reach out to them because I'm supposed to have a doctor screening.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for sharing your experience! We're happy to hear that Fidelity was able to break things down clearly for you and that the sign-up process, while not quick, was easy. It’s great that our representative was friendly and followed up with you. If you need any assistance with the doctor screening or anything else, feel free to reach out. We're here to help!

    Verified purchase
    CoverageTechPriceStaffRates

    Reviewed Aug. 18, 2024

    When I quit my job and went to another job, they didn't supply life insurance. So, I'm now without one, so I needed to get some more. Fidelity Life was offered to me through matches. They came out to be the lowest priced one. My agent was very friendly and seemed nice and he was able to answer my questions. I didn't have too many questions except the price. I'm now working a lower job and he was able to get me a price in which I could afford and which was feasible for me. I feel better now that I have the insurance because I was worried that my family would have to find the expenses because, unfortunately, my mom passed away and she didn't have life insurance and it was a headache for us to find something to be able to bury her. We have to go out of town, do paperwork, and all these other things and I didn't want my family to have to go through that.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for sharing your experience. We’re glad to hear that Fidelity Life was able to offer you affordable coverage and that our agent was helpful in addressing your questions. It’s important to have peace of mind, especially given your past experiences. If you need any further assistance, we’re here for you.

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed Aug. 18, 2024

    I'm very upset with Fidelity Life. Initially, they said I would get one thing, and then they didn't even call me and tell me that they lowered my coverage. So, I'm gonna be looking for other coverage because I thought that was very deceitful. They said they'd be sending me a permanent packet in the mail. When I was looking at it, that was how I found it. It's supposed to be 500 in coverage, but I ended up with 150 in coverage. I wouldn't have switched because I already had 250. Working with the sales agent was fine, and then once you sign up, it's crooked.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Hello Kimberly,

    I apologize for any confusion in regards to your policy. I will have someone reach out to you shortly.

    Best, Meghan Struzik

    Meghan.Struzik@efinancial.com

    Verified purchase
    CoverageStaff

    Reviewed Aug. 18, 2024

    I just googled Fidelity Life and I was reading about it and I was like, "Okay, let me see if I need another insurance policy." Their agent was good. She was knowledgeable. I didn't have any hiccups with her. So, she was okay.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    We’re glad to hear that you had a positive experience with our agent and that everything went smoothly. If you have any more questions or need further assistance, feel free to reach out. Thank you for considering Fidelity Life for your insurance needs!

    Verified purchase
    Rates

    Reviewed Aug. 18, 2024

    Fidelity was the first one that reached out, and it's always been good with them. They're always interested in making sure that I don't have any questions and that I have all the information.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    It's great to hear that Fidelity Life has consistently provided you with good service and ensured you had all the information you needed. We appreciate your feedback and are always here to assist with any questions or concerns you might have.

    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed Aug. 18, 2024

    We have a trust and they went through Fidelity. Then there was an advertisement about the Fidelity insurance which I got in the mail. It worked really well with their sales agent.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    It’s great to hear that the insurance option you received in the mail worked well for you and that you had a positive experience with our sales agent. If you have any more questions or need further assistance, feel free to reach out!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 17, 2024

    Signing up with Fidelity Life was easy and quick. They went through everything with me so I didn't have any problem. Also, the rep was pleasant.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    We’re glad to hear that the sign-up process was easy and quick for you, and that our representative was pleasant and helpful. Thank you for sharing your experience!

    Verified purchase
    CoveragePriceStaffRates

    Reviewed Aug. 17, 2024

    I had an awesome experience with the Fidelity Life agent. They went above and beyond to get what I needed. The rates are very affordable and they got me the best rate any other insurance company could have gotten. The signup process was not hard at all. All I had to do was sign some forms, DocuSign. I am very satisfied with Fidelity. I would recommend them 100% for any kind of savings, life insurance and banking.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for your fantastic feedback! We’re thrilled to hear that you had an awesome experience with our agent and found the rates affordable. It’s great to know that the sign-up process was straightforward and that you’re satisfied with Fidelity Life. We appreciate your recommendation and are here for any future needs you might have!

    Verified purchase
    CoveragePriceStaff

    Reviewed Aug. 15, 2024

    I like the coverage of Fidelity and how expensive it was. The rep when I signed up was quite pleasant. He seemed quite knowledgeable. I'm satisfied.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    We're happy to hear that you're satisfied with your coverage and had a pleasant experience with our representative. It's great to know they were knowledgeable and made the process smooth for you. Thank you for choosing Fidelity!

    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Aug. 14, 2024

    The sign up process was easy. It was not quick, as signing up for life insurance for anything really isn't quick because it's a lot. But it was pretty simple. It was very user-friendly.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    We're glad to hear that you found the sign-up process simple and user-friendly, even though it took some time. We appreciate your understanding and are happy we could make it as straightforward as possible for you. Thank you for your feedback!

    Verified purchase
    Customer ServiceCoverageTechPriceStaffRatesTimeliness

    Reviewed Aug. 14, 2024

    I was on the Progressive website and I called, and the agent was shopping for the lowest price and Fidelity was the one. It was super weird how I got it but it worked out. The rep was great and super-responsive. The only problem was that we submitted all the paperwork and it kicked back another form for my daughter that I had to fill out, and they sent it to him, and I got the second form again from my daughter. I'm paying the rate, so I'm assuming it's for my daughter and I. I don't even know at this point and I've tried to reach out.

    I was disappointed because instead of the insurance being the lower monthly rate for the higher percentage of life insurance, I had to go with a lower rate with a lower percentage of the insurance. I provided additional documentation for my actual OBGYN and it still came back low. I was informed that if I wanted to bump up my life insurance to 500,000, I would have to submit my yearly exam for it to possibly be reevaluated for a higher rate or a higher amount. At least the rep was super informative and was able to help me. He was dynamite. He was just working off of what he had and it so happened to be not what I expected, which wasn't any fault to him. But we talked about it and he said everything is good, so it is what it is.

    My expectations were higher. It just so happened that one of the test results that I got was lower than the doctor expected. And it was only because either I ate too much the night before and it transferred over into the testing the next day or my body was just going through shock because you can't eat or drink anything and then you take that test. It was almost 9:30 when I took that test too. So, she wasn't happy about the number. I had to retake the test. And when I gave the agent my retake of the test, it canceled out. it didn't come into play because they had already seen the bad test result first. It was just for female hormones, so it wasn't anything bad. Overall, it was a pleasurable experience, because I've never done anything like that over the phone and I was kind of shocked that it was something you could do over the phone.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for sharing your detailed experience with us. We're glad to hear that the representative was great, super-responsive, and informative throughout the process, even though there were some challenges with the paperwork and test results. We understand your disappointment with the outcome not meeting your initial expectations, but we appreciate your understanding and patience. It's good to know that despite the setbacks, the overall experience was positive, and we're here to assist if you have any further questions or need help with anything else.

    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed Aug. 14, 2024

    I needed life insurance and signing-up with Fidelity Life was easy. The sales agent didn't make it complicated at all. He was easy to talk to. He was a good salesman. He was a people person.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    We're glad to hear that signing up for life insurance with Fidelity was easy and that your sales agent made the process straightforward. It's great to know he was personable and easy to talk to. Thank you for sharing your positive experience!

    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed Aug. 14, 2024

    Fidelity Life gave the best offer. Their salesperson was excellent. He was very thorough and answered all questions. He broke it down to cost options and maximum availability.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    We're thrilled to hear that Fidelity Life provided the best offer for you and that your salesperson was excellent. It's great to know he was thorough, answered all your questions, and clearly explained the cost options and availability. Thank you for your feedback!

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed Aug. 14, 2024

    I'm in my 30s now, and I feel that having a life insurance is something that’s necessary in life. I have something through my job with Fidelity, and I decided to give them a call to see if they offered life insurance. The rep was very informative, helpful, and dependable, because there were times I called after we spoke and signed up, and she was there. She always answered or called me back. It was an easy experience and amazing because of the prices. I love the price for the policy amount.

    Thanks for your vote!
    Fidelity Life
    Response from Fidelity Life

    Thank you for sharing your experience! It's great to hear that you found the process easy and that the representative was informative, helpful, and dependable. We're glad you love the price for your policy and that our team was there for you every step of the way. Your feedback is much appreciated!

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    Fidelity Life Company Information

    Company Name:
    Fidelity Life
    Website:
    fidelitylife.com