ERIE Homeowners Reviews

I have never had problem with them, they are a good company. They offer everything that I ask for in an insurance company, they cover everything that I ask for. They cover my entire home, basement included, outbuildings included, along with autos. They offer discounts home and auto. I have had good luck when having to make claims. We have had two claims, and each time, they were quick and sent out adjusters to check out the issues for our home problems, problems solved quickly. I have an independent insurance agent whom handles numerous companies. With this we can compare more than one company when shopping for companies at one stop shopping without traveling from company to company. This company gives me the best for what I need to cover my home and autos, I have good service with this company.

Everything has been good with the company we chose and they have not raised rates or change anything on me. It's local and I was recommended to them from my loan officer and they offered the best option on homeowners insurance compared to the other companies I checked out. I can combine auto to it for a better price and they are good at responding to any question I would have at the time and the payment option I was able to chose. Erie is a really good company.

I selected this insurance company because I personally know the representative so I feel like he is someone that I can trust, and also because this company offered me the best price on my home insurance. The only thing I really dislike about my insurance company or policy, though, is the amount that the premium increases every year. I think it goes up more than it should be allowed to increase. It is crazy!

Originally I chose Erie because of their coverage and price and I continue to use them because of their service and their price. Additionally, they beat all of the other companies when I compared prices. Plus their service is great. I also like their local agent.

Erie gave the best monthly fees with the same coverage as other insurance companies that I had checked in the state of California in the southern region. The flood insurance was very inexpensive because the area I live in in California was not an area that floods due to the fact that it does not rain a lot in this state. However, I did not like that they would not cover some of the damage I incurred during a rainstorm where my floors had mildew damage in the state of California. Still, I was very satisfied with this company.

They have good rates, good coverage, great agent who was very personable and informative. They got good customer service. Changing companies was easy and the turnaround from former company to Erie was smooth and easy. The price of yearly rates and coverage were a lot cheaper. However, wish deductible and rates was lower and coverage was higher.

They are lower than all the other bids I got, and they responded to a roof problem before the first payment was made. I have referred them to lots of my friends and some have switched already to this company. Adjustors came soon and took care of biz immediately. Maybe I could change the payment by doing it electronic through my checking account. Other than that, I believe Erie has opened an office near me now in Cordova, Tn and probably will get better service locally now. That would be great also.

When we were checking policies the one we had was way overpriced compared to the one we have now. The insurance agents are very helpful and always willing to listen to all your complaints about the storms and damage that they do. Erie is always there to help 24/7. Good insurance... During the Flood of 2006 we lost all the food in our freezer and they replaced most of it. No questions asked. The insurance Company policy is pretty accurate. Covers everything... Only takes a few days versus weeks to get your money when filing a claim. Also, their office is local compared to the other Insurance Company.

Fantastic policy at great prices. They provided me the best quote for the most coverage at the least cost and with a reasonably low deductible. I also got a local agent and a multiple policy discount. The policy should though cover everything no matter what it is that can happen to a home. Any homeowners policy should be inclusive of every possibility without trying to nickel and dime us things like flood, hurricane, earthquake or sinkhole add ons. But the company has increased my coverage annually to keep up with increased costs to replace. It also provided complete replacement coverage at current requirements instead of just the cost to replace as it was.

I get a good deal and bundle with this company. They're understanding and willing to work to get you everything you need. Nancy is an absolute delight!! However, my house insurance prices are constantly fluctuating. So one year I may not owe the insurance company any extra and the next I owe them $100 for $150. I don't always have extra money to just toss out at someone and it's an complete inconvenience. But other than that, Erie is a caring and friendly company. They are always looking out for me not themselves. I love this company!!!

Erie has the best rates and are very easy to deal with when filing a claim. Additionally, they have the best rates for auto insurance. My local agent is very easy to deal with when addressing issues. The rates have continually increased over the last 12 years though. I understand why they do because of claims submitted to them but they should give discounts for people that don't have claims. Still, their rates are better than other companies. The bundling of auto insurance and homeowners insurance saves you money.

Erie has good prices, better than average coverage limits, and fast claim service. I have never had any issues or bad experiences with their service. So, I have been very happy with them over the years. Plus I have ability to combine homeowners insurance with my with auto policy and receive a discount.

We had checked with many other insurances and Erie was by far the best coverage and best price for us. Also, our agent was good. The cost of insurances are way too high for all though and I would love to see lower prices and rewards for not using it or for no accidents rewards or for no homeowners claims, especially for many years.

Erie has competitive rates and good coverage. They are local and are very responsive if there is a question, or if a claim is filed. We've been with them for over 30 years and they have always been there for us when we had a problem or filed a claim.

Our parents used Erie insurance and when it came time to purchase insurance as a married couple, we took their advice. We have had the same insurance for the last 25 years. We bundle our home and auto insurance for a better rate and it’s overall easier to just deal with one insurance provider for several types of policies. Wish there didn't have to be a hesitation on our part for making a claim for fear of an increase in rate. Reimbursement for claims can at time be slow. Our local Erie insurance broker isn’t the best. They are not good at follow up when you call for questions or assistance.

The price was good/fair for the amount of coverage we wanted/needed. Plus, our insurance rates are "bundled" so our insurance agent picks the best policy for us at the time of issuance. They also give prompt, courteous service, and are available 24 hours a day if you need assistance. Having to deal with courteous representatives is a plus in this busy, hectic world. Allowing the customer more flexibility when choosing deductibles would be nice though. Quick claims services are always appreciated too. Having someone who you feel is on your side, and not working against you, makes the client(s) feel appreciated as well.

I have flood insurance. It coverage my home for water damage. Erie has low cost for the coverage which when the bill comes due the cost is not too expensive as it is priced controlled. Erie is the only company I found that covers flood and that will cover anything without having a lot of things that they won't cover. But I don't think it covers a lot. I feel that I should have more coverage but I can't find anyone to come out to my home and do a proper price quote.

It was very easy to get insurance through Erie. I was able to put both my car and my home on the same policy and saved some money doing so. The price is a bit high for the policy that I have but most all insurance companies are expensive because of people who do not get it. We have to pay for it. But so far so good. Erie also has a local office near me so I can always go there if there is a problem. It will also be easy to file a claim if I have to do so.

I have had three major claims with Erie. One was for a full roof replacement. The other two were automobile claims (same company). The claims were handled efficiently and very fairly. Their prices could be a little lower though. They tend to be about 10% higher than other. Also they should have local agents to deal with. But overall, I am satisfied since paying claims is what it's all about as a purchaser.

I was married for 28 years and his family always had Erie, so we went with them. After I divorced this man, I just kept the same insurance and the same agent. I never had any home claims in that time, it wasn't until I moved 5 years ago that this house seems to have a lot of issues, and Erie has always come through for me. I have had 3 floods in my basement in the last 4 years and as soon as I called, they sent an agent to inspect damage and worked with me and disaster teams to get my house back to way it was. I do not live in a flood zone, so when I called this last time in June, I was told I don't have flood insurance even though my policy increased this year. But they did put a clause in it that when an agent stopped to survey damage, they were able to provide me with the maximum amount of coverage they could, which helped.

They cooperate with me on payments every year and they always help me out. The premium is high though. Around here, there are not many choices and with somebody else choosing the insurance we pay what they tell us. But they are great and they do the best they can to help the people around here.

Erie insurance is conveniently located in my neighbor. They have provided excellent service to myself and many of my family and friends. They seem to always have the best pricing compared to other insurance agencies. I have had Erie insurance for over 5 years and have never had a bad experience! Coverage is also excellent. Their customer service is always a pleasant experience! If I have questions or concerns Erie is always available or gets back to me usually the same day. If I am not available to talk on the phone they will email me to ensure my satisfaction. I wish they would cover more outside projects and damage like retaining walls, yard flooding, dangerous trees, etc. Other than that I do not have any complaints or dislikes about Erie insurance. They are always helpful when I need them.

I'm satisfied with Erie. I use an independent agent who offers a number of different insurance companies. This is how I decided to get a policy with Erie and they had the best price. State Farm, Liberty Mutual and Farmers were significantly more expensive. I don't know though if Erie Insurance offers automobile insurance so I have insurance on my car with another company. So, I don't get a discount for bundling both types of insurance. But I hope that if I ever have to file a claim it will be handled quickly and thoroughly.

Erie is an umbrella policy which is what we wanted because it has everything in one place. We worked through an independent agent. He helped us get a policy from a company that gave us a good price for more coverage and covered everything. But I had to get flood insurance from another company and would love to have everything in one policy. Erie should cut down on paperwork and more than one or two visits. Things are hard enough when you going through a claim and you have no idea what's going on. I like a company that is fast and easy to deal with without tons of paperwork.

Been with Erie for over 20 yrs and only had to file one claim for a small bump up. No speeding tickets, no home claims, nothing. Then we finally needed them for a retaining wall that collapsed during a hurricane. They claimed just by looking at it that it was water that caused the collapse. They just looked at it. No investigation, no digging. They did send an engineer out and he looked at it. I did a little digging with a stick he found lying on the ground. Couldn't even use modern tools, a freaking shovel. He used a broken stick. I told them it was the 300lb limbs that fell out of the trees that caused the wall to tumble. They claimed because there was "earth movement" then it had to be water.

It was easy to get. I applied for a mortgage and it was all taken care of for me and the payments come out of escrow. However, I made one claim and it took them a long time to get to me. Also, I would like flood insurance but can't get it.

I already had an auto policy with Erie Insurance so when I needed insurance for my home that I purchased it just made sense to have both policies under Erie to save money. Erie Insurance has a very reasonably priced insurance policy for homeowners. The policy has not gone up very much over the several years that I have had which makes it very affordable and comforting.

I had a flood due to a burst pipe in my house. I called the claims hotline at 9:00 pm to report the incident. I received a call from the claims adjuster at 8 the next morning. After describing the incident, the adjuster explained how the process would proceed and what to expect. Erie had a restoration crew in my house by 10 am to begin the drying process. After completing the dry out, the adjuster evaluated the damage, estimated restoration costs and authorized the repairs. I had my first check 3 days later. Upon completion of the repairs, I submitted invoices and receipts and had my final check within a few days. The Erie employees were great to deal with and made a very stressful situation bearable. I highly recommend this company.

I only been a homeowner policyholder with Erie for about 5 years but have been satisfied with them as I have had my auto policy with them for 43 years. They are responsive and make sure that you are covered.

I've been with Erie for 16 years. I house roof and barn roofs received wind damage from the March high winds we had here in MD. I called Erie to file my very first claim with them. An adjuster came out. When he checked my porch roof, he said someone had recently applied new tar to the shingles. I told him no one had touched my roof. He basically called me a liar. I have MS so I'm not going on the roof, my partner passed away almost 2 years ago. That leaves my 5 year old, special needs grandson.

When I received my homeowner's policy and it had gone up a significant amount, yet again, I began looking at other insurances. I lived in a rural community and had built a new home 10 years ago. I was told my high premiums were due to being so far away from a fire department or fire hydrant. I had questioned each raise and was told by my Appalachian Insurance Agents that it was because of the cost of supplies going up. I assumed the supplies needed in case my house was totally destroyed. So reluctantly, I called them again because I had read great reviews on Erie and had been with them over 20 years. I didn't want to leave. Well, I told them the homeowner policy had risen to a rate I simply couldn't afford.

We have been with Erie for well over 15 years. This past year we had a tree fall on our garage and I called Erie. They sent a man down the next day to look at what happened and he took some pictures. Within 2 days they called me and let me know they were sending me two checks one for the repair work and one for the removal of the tree that had fallen. Never had a problem with our car insurance either. We had a windows replaced from a rock hitting it. I called the next day they sent down the repair company and they fixed it right in my driveway. Best insurance company.

I filed a claim on my homeowners insurance back in April of 2017 for someone breaking in our home stealing everything and vandalism. The Charlestown police department let these people stay in my home while my family and I had to stay at my sister's until I got a protection order against the perpetrators to have them removed and it took me 10 days to do this. They stole 20,000 dollars worth of stuff. Clothes, shoes, electronics, appliances and damaged our carpet with motor oil, carved curse words in my kitchen floor, cut up all of our mattresses, put holes in my walls and a hole by the attic access door. Estimated between damages and stolen belongings to be 25,000 dollars.

I am very fortunate that I Have Not had to file a claim on my home. I am confident that if there were ever an occurrence Erie would provide me great service as they had to on auto insurance.

I was a customer with Erie over 30 years. My first homeowners claim was a water heater leak which I found, stopped, and cleaned up until a crew I called came. The company Erie recommended could not come immediately. The Erie adjuster estimated the wall to wall carpet replacement by itself would be over $10,000. Due to my efforts and the quick response of my cleanup company, they saved the carpet and the house had very minimal damage, cutting the claim at least in half.

Erie Insurance for Auto, Homeowners, and life is a rip off! Advise anyone thinking of getting quotes to avoid Erie Insurance! I had all three for my insurance needs. When I no longer needed their Auto policy they increased my Homeowner's policy by 46%! Anyone living in Levittown hear this I was already paying $1700 a year because I still have the underground oil tank and I am locked in with Erie because no other company will insure me until that Tank is lifted and a new above ground one is placed. My new 2017 premium is $2537! When I sell this house I will Never insure anything with them!

We have had our rental house insured by Erie Insurance for ten years. Our renter recently moved out without paying two months rent. She left without notifying us. We found our house totally trashed. She had destroyed lovely oak kitchen cabinets by painting over with spray paint, managing to get that all over the appliances. Carpet had spray paint on it and was soiled beyond repair. She had put sticky carpet tiles over the laminate flooring in dining/living area. The glue from these has destroyed the laminate flooring. She had kept a cat in the half bath, which had defecated on the lower walls and floor, and scratched the framing from the door at the bottom. We had never filed a claim with Erie.

We had Erie when we lived in Maryland. Couldn't get it when we moved to SC. Now we live in NC & have it again. We've never had a problem with them!!!

Erie's invoices makes you search for the address of the property covered. I have 5 policies and the annual cost is not on the invoice if you pay other than annually. Moreover, Erie's newly designed website does not give you a one page summary of all policies, due dates, the annual cost and the payments with the amount due.

This is a terrible company, with terrible customer service. We switched to them 4 years ago, and it was a terrible mistake!! We have had 2 small claims on our auto insurance since the switch, and none on our home. We received a letter last week that they are cancelling our auto policy!!! Are you kidding me!! I have tried to call my local office 3 times, and the agent is never in the office. I finally spoke to someone today at the "customer service" number, and he could have cared less about what happened, and said that he couldn't help in anyway! Done, and done. We will take our home policy along with our auto back to the company we had for 10 plus years!

Called Erie about 2 days ago to get a quote. When the gentlemen picked up the phone he seemed as though he didn't want to deal with me right away. He told me it would take an hour or so to get the quote ready and he would call me back which was no problem. 4 hours later I called him back and he said he was just getting around to it. He called me within the hour and gave me the quote. Price wise I was very satisfied but I asked him to email me the quote twice. I still have yet to receive the email.

I have been with Erie for over 30 years. In that time, I had two small auto claims with no issue. Recently, I filed a claim under my homeowners for personal property loss from damage due to lightning. My agent was quick to put us in touch with claims department and the inside property adjuster. We were instructed to complete electrical inspections and begin the work of repairing or replacing damaged property. I specifically asked if there was a list of professionals we had to use or should we go ahead and use our regular vendors. We were told to go ahead and use whomever we wished and that we would have to submit a signed affidavit from a certified inspector along with all of our labor and purchase receipts. We were then told that under our policy, all would be covered. So off we went with the work of inspections, repair, and replacement work. We submitted all required paperwork and waited.

Have had Erie Insurance for our Auto and Homeowners coverage for decades. Always had a pleasant experience with our Erie agent. Have had only one small auto claim and no homeowners claims so I think I've been pretty reliable customer of Erie's. Just recently, we had a water problem in our home and our agent suggested that perhaps we could get some help with temporary housing from Erie because my wife and I have serious health issues and the odors caused by the water problem (and mold) requires we leave our home till repairs are complete.

I opened my homeowner's insurance premium today to find out that after filing a claim, my homeowners has almost doubled. I never received any notice telling me my insurance was going to increase. I pay my insurance yearly. I also have it bundled with my car insurance. I will be searching for another insurance company.

This company Erie was the worst nightmare I ever experience in life. I had been with this company for 10 years. First claim I put in for roof damage they denied it. Meanwhile this is a business. It cost me to lose my tenants due to the damage and also I had a big mortgage on this property. Erie insurance made my life a living hell when it came to my finances. They spent money fighting me to not pay the claim. The roof damage cause more damage on the inside. They investigate the claim for three months my and would not pay. My mortgage went into foreclosure due to me not being able to pay with no tenants.

Prompt bill statements mailed to me with plenty of time for me to return payment. Excellent customer service that has knowledgeable, helpful employees.

Satisfied, because the one time we had a claim, we received fast response and fast payment. They are a local company. Just a phone call away. Have not investigated, but cost seems to be in line or lower than other companies.

The homeowners insurance we have is for a new double wide house, built in 2012! Insurance for these homes are hard to find? With the help of the builder and the bank whom we got our mortgage with, we were lucky to find one nearby! EN insurance is very affordable and spread out our payments for us! Very nice people!

Have been with Erie over 30 years and have had great service and would not change. They are there when you need them and are very accessible. Provide thorough information and rates.

Have had nothing but good experiences with ERIE and highly recommend them. Reasonable rates, excellent customer service. Had weather claim 3 years ago ERIE handled above my expectations.

We have never had to file a claim for homeowner but have for auto insurance with them. They were quick to respond. We have been dealing with them for over ten years. They are reasonably priced and have a great reputation. We would recommend them to anyone. They were recommended to us by others who value their business. They have a great reputation. We use them for other insurances too. They give you a special rate for bundling the insurance.

I have not had a claim in 10-13 years, but it was taken care of promptly. A few years after the claim my agent tried to get me to switch, but I felt loyal. Have been with them ever since. Can pay my payments automatically, so no hassle.

I have not needed to use my insurance for any claims as of yet. The rates seem fair enough. I hope I will never have to use them for a claim. However if I do I hope they are fair. My last Insurance company was not.

Erie provides good coverage at a reasonable rate. We have not filed a claim with them so I do not know what their claim service is like. They are a highly rated insurance company offering many different types of coverage.

They responded quickly and without any problems. The problem was fixed and the contractor paid. It was so long ago I don't remember anything else.

At one time the customer service I received was acceptable but the last few years it has been disappointing. I get notices for increases in rates with little forewarning; the agent is rarely available; the administrative personnel are not warm or very helpful; the website is bare minimum and not user friendly... basically I feel I am on my own.

They offer very good insurance with comparable expense. When I had to file my insurance claim last October, I had no problems. They fully explained everything, and helped me. I received my insurance check really quickly.

Best rates I can find, pays claims quickly. Have never had a problem with them. I've shopped other companies whose rates are always much higher for the same coverage.

Have had no problems with my current insurance company. Their billing process is easy and accurate. Claims process is very good and the agents are friendly.

The insurance cost is very minimal and seems to offer great coverage... Have never had a claim, so I cannot comment on that experience is with Erie -- I also have Erie for my auto insurance and they offer great discounts for multiple policies. I have had an auto claim and it was handled very well and efficiently, so I would assume their homeowner's claim experience would be similar. I have a local agent who is always very easy to reach with any questions.

The agents are very pleasant to deal with. They were very helpful with our property and my father's. We had filed a claim years ago as a result of an ice storm. The adjuster came out very quickly to examine the damage. The claim was processed quickly and we received payment. But we hadn't found all the damage and had to contact him again. He promptly came back out and we received an additional check. I would recommend them.

Last March, I had a lot of water damage from snow sitting on my roof. It affected all 3 floors of my house. Erie sent an adjuster to my house... He was very professional. IT took 5 weeks to get my claim approved. Though I was satisfied with the amount of money, I did not actually get my check until mid May. It seemed like a long time to have to live with so much damage.

We have had our homeowners insurance with Erie for many years. I had one time that I had to put in a claim for wind damage. They were very fast with the claim and I got what I was supposed to have with my claim. Always a very friendly and helpful company.

I've been with Erie insurance for 20 plus years. I've had a few claims and they were very prompt in getting things done in a timely manner. The rates are very good to what I've shopped around for. They have several payment plans that will fit anyone's budget. You get a discount for having home and auto. They also have some excellent life policies that are priced good, including life for children. The customer service people know me and my family. It's nice to deal with a small agency that is committed to customer satisfaction. Would highly recommend to family and friends.