Cigna Medicare Supplemental Insurance Plans Reviews

The program Health Net Sapphire has many benefits for its members like free transportation to doctors appointments, unlimited GIM pass with Silver Snickers program. It's designed for seniors disabled people like me that need the best health insurance in the market today. Everything that the program stands for and includes is perfect for persons like me that needs rides to my appointments and also need to take advantage of the gym program SilverSneakers. I like all about the Health Net company. All the member benefits like $500 in credit for any custom glasses of your choice, rides to and from doctor's office up to 100 rides a year.

Hands down best one I've had. They are all extremely educated when talking to someone on the phone. They answer all your questions in a quick and timely manner. However, when getting my prescription filled they needed more information than what I had on my insurance card. But if you have an issue they fix it on the spot and don't have an issue facing information to doctors or business to prescribe medicines. I will keep using Cigna!

It was a great company to use. I love them because they are so caring, helpful and very selfless. The service and price are amazing. This company is highly recommended and I love knowing that if I need them they are always there for me. I would recommend this to any and everyone who is looking for quality service at a great price.

They are a well established company with a great reputation for service and products. They have lived up to their reputation with how they have made dealing with them enjoyable and productive for me and my family. They have met all my needs. I like the great variety of services and quality products that they offer at competitive prices and a wide range of services to fit everyone needs and they are there for you when you need them. Easy to deal with at all times. The only complaint I have is like all insurance companies they have way too much paperwork to fill out and most time it is not done digitally, it would be much more convenient to have access to do it online so you could do it at you own convenience.

Cigna has been very supportive and I really appreciate their customer service. Whenever I contact their office with questions, their customer service representatives are very professional, courteous, and informative, and they answer all of my questions fully. Overall, I am very satisfied with their company. However, the scope of the services is very vast, and sometimes I get confused about whenever a procedure is covered under my plan or not. However, I can call their customer support to get the answers I need.

Cigna is always on top of the game and ready to go above and beyond when needed and to get you the best of your service and health. I like that you get 1 yearly check with blood work for free and they will help you get what you need when you need it. They are loyal people. They are online when I need them to answer questions or if I just want to view my account. But I wish they would layout what services you can get, how often it is and the copay amount.

There are many plans to choose from making it very flexible. But pricing not the best. Lowering price will attract more customers for sure. Great choice for Medicare supplement insurance. Willing to help people out when needed. Helpful customer representation on call whenever about paying for meds. Free quotes available for new people.

They are professional and provide ok service and I never had an issue. I see myself as continue to use Cigna Medicare unless they change services. The experience is one I like and would tell other about. The price are affordable and I like the rate they offer it for and use them often. All of their feature are acceptable to me and no real reason to not use them. However, I cannot pick which doctor I like to use have a list that use them as insurance providers.

It was very helpful because I didnt have a clue what I needed. I was walked with it all explaining the different companies and the different grades with the many deductibles and copayments. The person on the other line was very patient and willing to take the time for me to write down all the information then we discussed which plan would be the most important.

My experience was pretty good, I did not receive it for very long because I got it through my former employer. I really liked Cigna’s prices and their plans were pretty good as well. I was really impressed with what all they included in their coverage plan. They also had single and family plans as well. But I cannot get the same plan now that I do not work for that company anymore.

I like their ideas on the Medicare program and how it works. Their ideas on Medicare have been the most insightful ideas on Medicare that I've heard of. The overall satisfaction I've had with the company has been a great experience for the past twenty years it's always been wonderful.

I like that they have features like vision or dental insurance on top of what they normal offer, their rates are great and affordable in my eyes! They have a great brand reputation and fantastic online reviews. The overall experience with the health insurance by Cigna is just positive in my position. The customer service is great and outstanding. I get right away a respond if its online or via phone, very friendly service and always very helpful with any questions I have.

I thought Cigna was decent but most of the dentists and doctors refused to take it. I wasn't too disappointed at them. Though most didn't take the insurance other companies did. I likes that a lot actually. It was my favorite part about Cigna. Many people would talk down on it but I like it. I would change Cigna to be more flexible and eligible with most dentists and doctor hospitals.

It has good customer service but the claim process is slow sometimes. It took more than 2 months to finish processing the claim which is kind of annoying. Some of the staff is not very knowledgeable although they are nice. But I like their online feature and customer service picks up the phone is fast. The company is growing and becomes more popular in my area. I will continue using their services.

I don't go to the doctors much and I've only ever been to the emergency room once in the last 10 years. I honestly don't think I really need insurance and I just have it as a precaution for future problems. I've gone to the doctors a few times and had to get prescription and most of it is on a discount because of my insurance. Also, I like that I can get a free check up every year and how low my yearly deductible is.

Cigna Medicare is a great choice I made and really enjoying the benefits. The processing of claims were faster. The response time for any support calls is good. Also the doctors network is high and we could consult with all the specialist providers as well. I like the claim processing, detailed billing, customer support, great seasonal updates, wider coverage, less copay. It offers great pharmacy coverage as well for drugs.

I always had issues when it came to what services were offered and customer service being so unprofessional. But after a while they turned out to be a okay company after all. I like the convenience of the doctors in the area and being able to get customer service when I need them. They are good at helping people cope with their stress and anxiety issues. However, I would change how Cigna's customer service takes calls and talks to the clients. There should be more professional persons behind the phones to help people when they call in.

It was great in the beginning. The main thing that I like is no copay for my primary care physicians. But as time went on everything changed. They went up on how much they paid towards my meds, stop paying one of my specialist, paid less towards other specialist, stopped paying anything or paying less towards my prescriptions. A lot of Dr's have stopped accepting this insurance. I always received very vague answers to questions when I called to ask questions. The company also raised my deductible towards prescriptions & did not inform me.

The copays at Cigna are too high and so are the monthly payments. Sometimes, I can't even afford to go to the doctor. While customer service is good, things such as survey isn't covered. However, the overall health insurance is accepted by all of my doctors. Sometimes, I get a break with doctor visits and emergency services. They are also good with getting medical supplies. So far Cigna is getting me by until I can find a more affordable option but I would still like the copays and premium to be cheaper.

Cigna helps me cover medicine that was not cover by my insurance, they pay me back for the amount I had to pay out, and the amount of my drugs through them was cheap. But the amount I had to pay Cigna back was still way too much. Also, it was a hassle to get my payment from them. I'm supposed to pay all my copays and they are suppose to pay me back, but it was like pulling tooth from a dog. But I was happy with them as long as they did what they were suppose to.

I had to leave my doctor of 15 yrs because they make you go to a doctor that's in their list. Also I have to pay so much more out of pockets from getting labs done or just going to see a specialist. I really don't understand why I have to pay so much for PPO Insurance and can't go to the doctor of my choice. :(

I found it was very expensive and not really worth it. There were too many rules that had to be followed, there was always a wait between seeing your doctor and a specialist. Also I do not like being limited in my choices of anything medical - I want the doctor of my choosing not the doctor of my choosing from a limited list. Certain medications need to be approved - that is just wrong. It seems that you need to receive approval for everything from non-medical personnel. But I like not having to make a copay after every doctor's visit and to not having to make a copay for purchasing durable medical equipment. The medications were very cheap and that was a huge plus.

I like Cigna's responsiveness, sympathy and understanding when needed. They're very easy to talk to with concerns and or problems, helpful to figure out a solution in a somewhat timely manner and they're very respectful of privacy when explaining situations to them. But it can take a while to get answers or talk to someone on the phone, so more customer service is needed. I would highly recommend them to anyone seeking out this service.

Great Customer Service, Awesome Problem Solvers, Not overpriced! I always get to talk to a real person, and not just someone reading from a script, someone who wants to help, and is there to help. I've never dealt with a healthcare company that has been as easy to do business with as Cigna! They cover things that my Medicare doesn't cover thus lessening the frustration of being able to afford medications that I normally wouldn't be able to afford.

Cigna Medicare has horrible customer service. If you are considered poor they really don't care what you have to say. I've paid for insurance before and the experience was extremely different. Unless you have money and are paying everything needs to change. It's insane how poorly you are treated when you have no money. Everything there is to like or dislike, I dislike. They treat you like crap because they think they are above you. Yet again when I've had money the services are endless and customer service representatives are really nice.

I never ran into any problems with Cigna. If I had to change something it would have to be a shorter process for getting approved so people that wouldn't have to wait as long to get an answer to medical issues. But they have low deductibles and helpful customer service. Any time that I needed anything or had questions I could call the number and get all the help I needed. They have a 24/7 hotline that can be called so you never feel alone and unknowledgeable. Overall, it was a good company and I had great experience. The deductibles sometimes were higher than I expected but it was worth it having a great insurance company.

They are EXCELLENT. I have them and the insurance is great. They go out of their way for help and support. They have good customer service. I don't have to pay a lot to have them... and they don't have a high amount that I pay for prescriptions also, which would be the deductible. I think the most I spend is like 3.00. Though, I just wish they'd respond back a little faster sometimes. They make you wait for a response on your insurance problems or issues and sometimes most places want answers.

This company has been around a long time and served the insurer well, but I am finding it hard to say something good about insurance companies. Basically I have hard time giving money to companies that give very little back. They all are out to make money and they do. I could not pick this insurance. It is state-funded, but on the whole thing it is fairly good. However it does not pay all the co-pays. Were good at first but as of this year prices went up a lot. Very hard to pay on just social security.

The features of this company are very useful and I am very satisfied with them, in particular the customer support is outstanding and helpful and I have never had a problem that couldn't be resolved. And if I ever encountered a problem with them I'm fairly certain that it wouldn't be anything major. My overall experience with the company is very pleasant and I will continue to use it and I would be happy to recommend this company to others that are interested in similar services.

Cigna has very caring doctors and staff and I was extremely pleased with the services my children and I had received. I had an extremely great experience when I had Cigna as my health insurance provider and I have never been able to find any other health insurance like Cigna.

Cigna Medicare Supplement Insurance was the best choice of several insurance sites that I visited on my quest to examine which company that offered supplemental insurance. I only became eligible for Medicare the 1st of this month. So I haven't had much interaction with Cigna Medicare Supplement Insurance as of yet.

If you love getting passed from one department to another with no one willing to provide information (even a simple quote) and telling you that you must wait for an agent to call, which of course never happens, then this is the company for you! Forgive the sarcasm. But really, the CEO of this company should be fired as everything from top to bottom seems arranged to stymie the customer. I only wanted information on Medicare Supplemental plans but had to be transferred to three different departments (and put on hold for lengthy periods) to discover that they had no one willing to help and I would have to wait for an agent to call which could take up to a week. I'd already been through this game so I can tell you that the agents do NOT call within a week. I'm not even sure they call at all. If you have a choice, I strongly recommend that you avoid Cigna.

Honestly, I love them ever so! Granted I’m at the platinum level plan, which itself isn’t cheap. But I’ve never had a problem with anything, they have also been most helpful in finding doctors or answering various questions. I recommend this plan to everyone that needs more thorough health care as they offer complete coverage worry free. I hope to be with them for many more years. I work for Starbucks and we <3 Cigna!

Most medicare services are up front with their rates without requiring personal data, Cigna not so much. The only rate I could get was a drug rate costing 35.00/month for someone who does not use any prescription drugs. I'm using someone else (AARP).

Good selection of providers to choose from. It was easy to get assistance by phone and without having much of a wait. Easy to understand benefits and what is covered or not necessarily covered. The insurance offered a variety of options, providers, for how to make payments, how to access your account (which can be done by phone, online, etc). Covered most things I ever needed. The customer service was always adequate, usually very friendly, and tried to be helpful. I did not have to contact them often, however all interactions I had were positive ones. The value is appropriate for the services received. I know many people who pay more for equal service and plan options. My family members were covered as well which is the most important thing.

My dad used it before I did and it really helped him through his retirement. As long as I remembered I knew that it should help me just as much as it did him. They offered to work with me and help me out when I needed it. But I'm sure that it is good and I do honestly think my dad uses it for his retirement. My dad says that they really help him and he is glad that he has them. He always tells me about them helping. I am very thrilled about how much they help him out. The value is a very wonderful one. If you are thinking about getting this I am sure that you would be just as happy too. Don't just take my word for it.

I appreciated that whenever there were any issues such as while at the pharmacy to pick up medications that they (the pharmacy staff contacting my insurance and whomever they spoke with) were able to provide help in reaching a solution more times than not. If a solution wasn't attainable, either due to insurance hurdles or my financial situation, it was easily made understandable to me without these explanations in medical/insurance jargon.

They seem to understand how my heart needs to be fixed, they have been more than willing to help me timely to make sure I am covered. I wasn't sure how this would work out with supplement insurance however it has be fantastic. They offer me a family practice doctor. I also have the best cardiology doctor. After I was sent to specialist I will as soon as about the expenses I was told after my Deducted of 5000 was met all my medical bill. E pld at 100%. I have only lying spoken to customers service on two different occasions however both occasions it was a pleasure to talk with them. They addressed me as if I were a part of the family. I guess this may be just a praise on my supplemental insurance because I think I have expressed how I feel and all my needs are currently being addressed.

The extra features that come with the package are truly amazing, the extra help that is given if needed. The different packages they offer to help you pick the extra features as well. The insurance offerings that are included are truly something special, the discounts that are added, the coupons that are given out truly help as well. This is something I would definitely recommend to others. The customer service aspect is truly astounding. They are very warm, friendly and inviting. They are never impatient but truly get down to the root of the question to answer you. The value of having this type of insurance is very beneficial. It pays for itself basically with the discounts, the customer service, the additional service. It's truly a great value.

I appreciate your patience and understanding of what I need. My family is very appreciative of your service. Taking time to thank you is the best I can do. Thanks so much. I am happy with the service and dedication the offerings provides. My family can be intuitive and happy to receive such wonderful service. Thank you for your consideration. Thank you for your service. There is not one other company that I would need to be there to handle my coverage. Thank you in advance for the opportunity to be in your number. Great job.

One of the best supplemental plans out there. The features cannot be beat and they really care about their customers. I know I'm not getting ripped off with them. This insurance company offers a wide variety of doctors and benefit options allowing for you to stay comfortable and happy with your doctors and care. This insurance company really goes above and beyond to make their customers happy! I am so pleased with the knowledgeable and caring staff. This insurance company truly cares about their clients. They don't try to take all your money like the insurance companies. The co-pays are reasonable and so are the deductibles.

The coverage did not cover what I had hoped it would. I ended up paying more out of pocket than I had hoped. Somewhat disappointed in the offering. The customer support staff was always professional and quick to respond. They took the time to understand my issue and made sure that my issue was resolved. It thought the value versus what I had paid for the product was off. For what I had paid I should have received better overall coverage. Too expensive!!!