Allstate Life Insurance Reviews

Absolutely horrible. I sent 31 pages of information with doctor's notes and summary. They have still not paid me. They will find a way to not pay you.

I'm writing this review to warn others of what happened to me. I'm the mother of 3 beautiful daughters that works very hard, I had a 50,00 whole life insurance policy with Allstate that I was cheated out of because of a lie that was told to me by one of their employees, this policy was all that I had in place to leave to my daughters and grandchildren, Allstate took my policy and gave me a 2,000 paid up premium. I was devastated!! I was given a runaround that throwed me into a state of depression, they blamed it on a company called Everlake and Everlake said it was Allstate. I finally got tired of listening to their lies and took a 1,000 dollar payment which was all that they said I could get. I figured if they lied about my 50,00 dollar policy if I died my family wouldn't have gotten anything, my agent tried hard to help me but it was out of his hands. This company have changed. I wouldn't recommend Allstate to anyone. You can't trust this company!!!!

They make it impossible for you to collect on critical illness policy. They pretend not to have received the paperwork. When you call there are only 2 people that can assist you and both are always on the phone. You leave your number and never get a returned call. I would not recommend them.

Well I don’t know exactly how to start this but I want everyone to know who has had ALLSTATE LIFE INSURANCE. Which both my ex husband and I had when we were married. When we got 2 separate life insurance policies each, we were never told from the agent or even a brochure what the policy consists of for the future. Let’s just say we got married 2007 Long Island New York and got separated and divorced in 2018 in Las Vegas. The lawyer saw we had 2 life insurance policies in the separation but both allstate nor the lawyer DID NOT TELL us THAT the ex spouse has to have it in the divorce papers if you plan to leave life insurance.

This has been one of the worst customer experiences of my life. I had shoulder surgery on 09/25 of last year. I called All State 3 weeks prior to get everything I would need to file my claim, they sent over some forms. I had all parties fill out their sections and had them sent in a week after my surgery. It has been 4 months since I submitted my initial claim. They have every paper, every contact, even access to all of my medical records, and have yet to approve my claim. I have already returned to work. I essentially spent the last 3 months stressing out about finances while focusing on healing my 2nd surgery this year. I will call in, ask what the status is and be told an adjudicator is reviewing it. 2 weeks go by no one contacts me, I call back and all of a sudden 3 new medical records are requested or documents that need to be signed by my doctor or work.

I called to cancel my policy over a month ago. I called THREE different times and all 3 Times I was told they were canceling my policy. Till this day which it has been over 30 days from cancelation, my card has been charged for over $900, over $400, and over $40. At this point all state is a fraud and they are stealing money from canceled customers out of spite.

I had a short term/long term insurance through my job, I had a life threatening surgery. Was in the hospital for 11 days in ICU and out of my job for 14 wks. To this day I haven’t received a cent in payments. I’ve uploaded every required documents from the hospital, from my job and all I get is run around. In time of sickness I expected this great company as they claim to protect me and they have failed me. Thank God I’ve had a hospitalization policy that paid or I would be homeless.

I bought into this insurance from my job. Over $2,000.00 went into this company from my hard earned money. I have been dealing with this company regarding an illness. I submitted documentation from my doctors, yet it was denied numerous times. I called into customer care the "Mega Account", as they call themselves. I was told by a representative that I will get my refund of my remaining policy because I terminated it. Now I am being told no such representative wrote that down and I am being denied my refund for monies placed into account. Spoke to numerous people that state no such this was written down or stated!!

My wife and I purchased whole life insurance through Allstate some years ago. Always current or even ahead of scheduled policy premium payments. They merged with Wilton in 2021. Unfortunately, my wife passed and I am attempting to make a claim, and have nothing but the runaround, to the point that they even claim they sent a claims package to an address in Nashville Tenn. Mind you. I have never lived in Nashville, and when I called to report the death, she confirmed my address to mail out the packet. When you call, you get bounced around from Allstate, to Wilton, to a company called Alliance. It has been the most horrifying experience, when of all times, it should not be. I will continue to fight them and have made a complaint to the NYS Insurance Board.

(Allstate | Personal Financial Representative in Roslyn, NY - Suzanne **). I explained to Suzanne the reason for my call, TO CHANGE MY POLICY to non-smoking policy. She did get me a new contract with Prudential. Yesterday, after taking a close look at my bank statements, I discovered that for the past five months I have been charged for both policies, Suzanne never canceled my old policy. I have been charged $125 / month by Allstate, in addition to the new policy charges from November 2022 - March 2023 - five (5) months, $750.