Allstate Life Insurance

I have had a critical illness policy since 2012, which I pay on monthly. I developed a rare cancer and sent in a blood panel and initial diagnosis paperwork. I received my expected check quickly. I called customer service several times about this claim and everyone I spoke with was polite and knowledgeable. Great outcome for me.

I have a disability insurance policy with them. They have given me the runaround and re-requested doctor statements at least four times. They come up with invalid reasons to not pay benefits! I’ve already filed a complaint with the state insurance commission and plan to request an investigation into the company.

In a nutshell they delay paying claims. They ask for a attending physician statement from your doctor get it and then have you wait and wait for no reason whatsoever. Then No one can give you a concise answer as to what the status is. All you get is apologized to. Horrible claims experience. Truly a experience of pay a premium but if you need them 100 excuses on how to decline the claim.

I filed a continuation of claim on my cancer policy on 1/18, 10 days later and claims still have even been reviewed or opened. When I called to ask what the hold up is, I was told it could take MONTHS before anyone even looks at the claims. I would have been better off saving the $50 a month I pay through my employer and gone to AFLAC. ALLSTATE YOU SUCK.

I switched to Allstate a few years ago. I had State Farm for a long time but switched to save money. The service I get from my agent is the best. They have a great app that has all my insurance information handy as needed. If I send them a message during a business day they get right back to me. If I call on a weekend sometimes they get back to me but I have the option to talk with a rep from the 800 number anytime. This is why I gave them a 5.

My wife and I had Life Insurance through CHI Memorial and she was let go because the census was low because of COVID-19. We went through Allstate Life Insurance and they put us through the mill and we jumped through every hoop just to get a letter of denial because of "preexisting condition".

Once again they came up with a reason not to pay me for my accident. I did a claim on December 26, 2019. Turned in all my paperwork they asked for and they denied me. All they do is take your Premium money every month but doesn't want to give you any money back when your in need for it. This Company is not any good. I hope people read these Reviews and take them serious before they decide on this company. Too many people are saying the same thing about this company.

Don't expect Allstate to cover your medical bills like their policy says they will. I opened a claim 3 months after I got out of the hospital to help cover my deductibles and the money they paid went to bills that were already paid by my health provider. I opened the claim and got nothing. Buyer beware.

Do not do business with this company regarding life insurance, I filled up an application and I was waiting for approval after all test were completed. I was waiting for the required visit or call from the agent to provide approval or at least to get acknowledgment of the policy. I realized they were taking money from my account after multiple month, when I asked for my money back they denied protecting themselves behind a law which protect the insurance companies in Florida.

Please don't buy into disability/accident policies. I had this policy for 12 years. They do anything to avoid paying you and giving you the runaround. If you have legitimate claim and they think what they think how long you should be out instead of the member's recovery.