Allstate Homeowners Insurance

March 3, 2023 a storm caused damages to my home, garage, and pool. I contacted my agent and was told by two different people on several occasions I had to have estimates to file my claim. It took me 4 weeks to get the estimates. Almost $8,000.00 in damage. I sent the information to my agent and filed the claim. An adjuster was to come to my house in two weeks, needless to say he was a no show-no call. They tried to put it off for another two weeks and I refused. One week later he appears. Estimate done and the insurance company wants me to accept a little over $4,000.00. My policy is 100% replacement with a $1000.00 deductible. I plan on contacting the better business agency and the Kentucky State insurance board if this is not rectified. Buyer beware. Allstate is not as good as their word.

They will find ways and excuses not to cover your claim. I had a roofer tell me I had hail damage that came by. Guess what, Allstate claims there was no damage whatsoever. Find another insurer. Don’t throw your money away to them. They suck money from their customers and don't pay them out when you need them.

I was trying to work with Thomas Vanidestine Agency, Venice Florida, to assist my 89 year old friend who I have power of attorney for. I requested numerous times over a few mo this for his homeowner's insurance policy to be reviewed without any satisfaction until two weeks ago. Once I felt coverage was adequate I tried to pay his premium in full over the phone and I was disconnected and then recommended to pay online. I attempted this but due to policy renewal of 3/31/23 this system did not work. I tried to explain to numerous representatives within this agency but they did not understand and transferred me to Southern Oaks who transferred me back. Before I could resolve and pay I received a threatening email from the agency manager. With one call to State Farm I received a very helpful and polite agent who immediately understood my need and provided coverage within a day of my call.

Low price provider but absolutely the worst customer service at the local and corporate level. Extremely hard to get anyone to help you with anything so buyer beware if you want to make simple changes to your account, need something or ever file a claim.

In The Marion County Court In And For Marion County Florida, Shawanda ** v Castle Key Insurance Company (Allstate) Case#**...I am forced to represent myself in court while diagnosed with Bipolar, and on **. A prick test revealed that my then 12-year-old daughter was allergic to mold. Mold was found in the AC unit due to a drip pan overflow, in 10/15/15. The claim was denied. While fighting in court, the mold has spread throughout the house. Allstate has won, without me being present in court due to extreme chest pains, and a mental breakdown. Allstate is requesting Taxes, fees, and cost, with the threat of placing a lien on my house. After serving 7 years in the Navy, I built my house through the Veterans program in 1997, and I have been a loyal Allstate customer since then. I am forced to live with this mold. My family is getting sicker. I am not in good hands.

My home flooded. I called Allstate. I've had to do all of the work. My adjustor never really communicated. It was my first time experiencing a loss through a flood. My original adjustor told me the day of that he was retiring right before 6pm. He didn't document well at all about my claim. The young new adjustors that were placed on the claim were terrible to say the least. I was told that he had 40 other claims and that he didn't know when he would get to mine. His supervisor began calling after I had to constantly inquire about the status. I was spoken to as if I caused the flood and they constantly questioned everything that my contractor did although he undercharged me.

We had Allstate insurance on our home and cars for more than 22 years. We had never filed a claim, ever. They told us we had to trim a tree and replace 4 tiles on our roof or they were going to cancel our policy. We trimmed the tree and replaced one part of our roof. We hadn't made it to fix the tiles yet and they canceled our policy. They canceled us after 22 years, never having filed a claim, for 4 tiles. Now we have State Farm, the same coverage, lower cost. Use your imagination on what we think about Allstate now. - F. *8. Northern Kentucky.

My first house claim, a leak caused damages about $ 15,000 dollars worth in a bedroom and a bathroom in my house. Very unfortunate and unexpected event for anyone to suffer but the most ironic deplorable thing is not to get the economic support of ALLSTATE, my claim was denied as soon as I filed in. They did not care not either took the time to evaluate or consider it, even though I have been AN ALLSTATE LOYAL CUSTOMER FOR MORE THAN 20 YEARS. ALLSTATE has more than one face, ONE OF GOOD HANDS TO COLLECT OUR PREMIUMS THE OTHER, DEVILS HANDS TO DISMISSED AND DENY YOUR CLAIMS. That is the job of their well trained claim department to deny any valid claim by using one or two of their infinite list of options to AVOID HONORING OUR CLAIMS.

I could have given 5 stars to Allstate if not because of these three reasons: First, premiums keep going up. Second, it takes time to get approved on your claim. I have to refile a claim before they approved it. 3rd, the damages on my first filing were not included in the payments that I received because they're saying that it was approved on the first one. It's just that it did not meet the deductible. Tricky! But the good thing about them is they are all nice people. Especially the group of people who were assigned to my case on the second time filing. They made sure to do a good job of reviewing my complaint. Shout out to Mr. John ** who took care of everything!

Rated 1 out of 5 stars In Good Hands with Allstate: NOT!!! We had Allstate coverage for our home, vacation home and autos. Premiums are high and go up substantially every year without any claims or violations. Then we had a rock hit our car windshield and had to pay completely out of pocket. Not covered. Next a hailstorm ravaged our neighborhood and all of our neighbors got new roofs. The roofer said "If you had any company but Allstate, you would get a roof. They are more interested in protecting their shareholders than their policyholders." So we cancelled all our policies and were hit with a surcharge on the auto policy which we had already paid in full. 3 strikes and you are out, Allstate. Agents are lovely as long as they are soliciting/collecting your money, but if you should ever need to file a claim, you will be sorely disappointed.