AIG Auto Insurance

AIG Auto Insurance Reviews

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About AIG Auto Insurance

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

AIG offers high-end auto insurance policies that cover luxury vehicles and/or several vehicles at once. The company specializes in serving individuals with a high net worth, including about half of the Fortune 400 list. It’s a large company with many assets and resources, but its policies are fairly expensive for the average driver.

Pros & Cons

  • Covers multiple vehicles
  • For luxury cars and other auto types
  • Comprehensive website
  • Rates are higher than average
  • Primarily for high-end cars

Featured Reviews

Minneapolis, MN

My experience with this company has been really good. I have never had any trouble with them and they have always been more than willing to pay up whenever I have had an accident ...

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Visalia, CA

In 2000 my 1997 Honda CIVIC was involved with a flash flood. I was paid not only the full payoff amount but was able to get a new car plus have extra money for my baby that was du...

Read full review

What is AIG auto insurance?

AIG (the American International Group) is a high-end insurance provider. Its auto coverage is available worldwide and delivers specialized care for high-ticket vehicles. It offers car insurance through its Private Client Group division, which covers a variety of individual and family assets and focuses on those with a high net worth. AIG’s auto insurance is geared toward luxury vehicles or multiple vehicles in a single policy.

AIG auto insurance coverage

While AIG doesn’t offer regular auto insurance policies, it does provide plans through its Private Client Group division. With this coverage, a single policy can cover a number of high-value vehicles. Since AIG caters to drivers with a high net worth, its coverage is fairly thorough, with options including:

  • Comprehensive
  • Collision
  • Liability
  • Medical payments
  • Personal injury protection
  • Underinsured motorist
  • Uninsured motorist

Some of the more comprehensive options AIG offers:

  • Agreed value
  • Cash settlement
  • Emergency living expenses
  • One-policy program
  • Original manufacturer’s parts replacement
  • Rental car reimbursement
  • Worldwide liability

You can choose to add extra coverage for pricey possessions like art collections, wine, yachts and more. AIG also offers homeowners, travel and life insurance, which you can bundle with its car insurance.

AIG auto insurance rates

The cost of most car insurance varies depending on age, location, driving and credit history and other factors. AIG’s auto coverage rates aren’t geared to average drivers looking for an affordable policy; the company focuses more on wealthy clientele and high-ticket items, so its policy premiums are typically higher than average. AIG also doesn’t offer policy discounts like most insurers. To get a discount on your AIG auto coverage, you’ll have to bundle policies.

AIG auto insurance FAQ

Is AIG car insurance safe?
AIG auto insurance is a safe coverage option. It’s a common choice for drivers with luxury cars.
Where is AIG car insurance available?
AIG auto insurance is available in all 50 states and internationally.
Does AIG have a comprehensive coverage plan?
Yes, AIG offers comprehensive coverage, which ensures your car is covered in case of non-accident related damage.
Who owns AIG?
AIG is a public company; Brian Duperreault is the current CEO.

Is AIG car insurance good?

While AIG offers solid coverage, if you’re looking for an inexpensive car insurance option, it might be better to look elsewhere. AIG’s auto insurance is designed to protect luxury cars and other high-ticket items — it’s most ideal for drivers with a high net worth who can afford specialized coverage.

AIG Auto Insurance Reviews

Stars Rating

  • 37%
  • 34%
  • 21%
  • 8%
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Popular Mentions

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    How do I know I can trust these reviews about AIG Auto Insurance?
    • 4,477,293 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed Jan. 14, 2019

    A truck in front of me lost among other things a drive shaft. Unfortunately, I couldn’t avoid running over it. It tore numerous things underneath my car including the oil pan. Unfortunately the trucking company had AIG insurance. My car was towed to the dealership where it sat for over a month because I had to deal with the very worst, rudest, unprofessional so-called customer service/claim adjuster woman. She couldn’t get her stories straight from paperwork to emails and telephone conversations. I had to get the trucking company involved to even get her to call me back after they contacted her supervisor.

    My car sat in the shop for over a month because they wouldn’t approve the repairs. She even denied a rental car, but somehow at the last minute called and got me one. Unbelievable! I can’t begin to tell how upset I was through this whole ordeal... including sleepless nights not to mention anxiety. I’m just so happy that we don’t have this insurance company and would not recommend it to anyone.

    Claims HandlingStaff

    Reviewed Sept. 12, 2018

    I definitely would NOT recommend AIG. I am not a member but was involved in a fender bender 3 months ago with a corporate customer of theirs and I was not at fault. The claim specialist has handled the process horribly. First of all, it took forever to get in contact with him and then he continued to bully me as I am in my low 20s. The shop and him have not come to a decision still and so my car sits in the shop dismantled while I drive around a Ford Fiesta rental with cigarette burns in the seats. AIG keeps threatening to stop paying for the rental whenever they can't reach an agreement on the estimate with the shop as well although they remind me that I can choose any shop, which I did. I am extremely disappointed with the results and they will not help you get back to where you were before the accident.

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      Reviewed July 11, 2018

      I am an active soldier in the US Army. I had my leave canceled and although I was "smart enough" to purchase insurance, they do not cover leave cancellations. But, hey, if you get hijacked, you're good to go. By the way, here's what the "Coverages and Benefit Limits" said: 100% Trip Cost Per Insured for TRIP CANCELLATION. LOL! What a joke. I got nothing, nothing! I mean nothing! They would not honor my cancellation and did not care in the least about any details. Don't waste your money on this "nothing" insurance plan.

      Customer ServiceCoverageStaff

      Reviewed Dec. 9, 2016

      Recently this company acquired American General Insurance Co, and since that time I have had nothing but trouble... the office was closed here so you have to call NY for customer service. I have Life insurance with this company... had an issue in July 2016 with an overpayment and it took until October 2016 to resolve it, with me providing the resolution. Customer service is terrible... you wait on line anywhere from 45-1 hr on phone for service and then they refer you. Had this policy since the 1970's... too late in life to cancel. Don't do business with this group/company.

      In addition, the employees of this company will give lame excuses for not returning your money for an overpayment. It is like they want to wear you down so you will give up. After 4 months, they said the overpayment was placed and held in a "Hedge" fund. Recently they sent me a notice to update my insurance and the amount is about 10,000 dollars short of what it should be... now I have got to deal with them on this issue. BE WARNED... DO NOT DO BUSINESS WITH THIS GROUP or insurance companies under this group!!!!

      Claims HandlingCoverage

      Reviewed Nov. 16, 2016

      I have had AIG Private Client Group Auto Insurance for over a year now. I had my BMW insured with them, I have filed 2 claims in the past year and they have been more than helpful in not just the claim part but personally as well by whatever was going on around my personal life adjusted accordingly. They are the most flexible when it comes to car rental, regardless of whatever your case is whether someone else hit you and you are going to file through the other's insurance, I got a rental through them in minutes and they handled my case as professionally and the best viable way possible. Very happy customer! Felt like they just want to give money away, "here just take it we got a lot." :)


      Reviewed Oct. 25, 2016

      I insured my new Honda CRV with AIG in Abu Dhabi, UAE. 18 months later a bus lost a tire, the tire hit my front fender. Obviously I was not at fault, police report says I'm not at fault. Now my insurance has been canceled because I made a claim. They didn't even notify me that they had canceled the policy. Crap company... won't use them again.

      Claims HandlingCoverageStaff

      Reviewed July 21, 2016

      I called AIG because their quote was great for 100.000 policy however after she told me I was covered for murder I'm finding out that claims for just about everything through ConsumerAffairs and other companies, that they're full of aggravation stress just to get a few dollars. This is outrageous and this company and others like it should be shut down or seriously sued. Perhaps then they would change. My heart sinks to hear these stories. I know they're true because I did a claim many years ago and all my doctors said I was very sick could not work and my worker's compensation only paid 2 weeks salary. I had to see their insurance doctor and said I was great, "go back to work". I couldn't believe this. I had to go through their nurse who constantly demand doctor's notes all the time so I know what these claims put a person through. Please a huge law firm kick into action and get them good billion dollar companies...

      Verified purchase
      Customer ServiceClaims HandlingPriceStaff

      Reviewed Feb. 23, 2016

      AIG, with little warning, informed their agents that they would no longer provide auto insurance in Italy. As consumers, we have been trying with other companies but their response is that no current information about our policy is held on Italy's Insurance database. We have tried through our agents to get the updates so that we can apply for new insurance. They say there are technical problems! Consequence for us is that any prospective insurer says that there is no proof of no claims and therefore a fully weighted premium will apply. We have never made a claim and thus AIG is going to cost us dearly. I would like to know if we can sue AIG for failure to operate properly in Italy?

      Claims HandlingCoverage

      Reviewed Dec. 14, 2015

      Had a non at fault claim with AIG. Insurance company refused to cover rental car. I needed an SUV since my car was an SUV and they refused to cover it.

      Reviewed Oct. 19, 2015

      In 2000 my 1997 Honda CIVIC was involved with a flash flood. I was paid not only the full payoff amount but was able to get a new car plus have extra money for my baby that was due in a month. They were very fast at paying us and I highly recommend them.

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      AIG Auto Insurance Company Information

      Company Name:
      AIG Auto Insurance