AIG Auto Insurance Reviews

My experience with this company has been really good. I have never had any trouble with them and they have always been more than willing to pay up whenever I have had an accident or any other damage to my car. If I take my car to be repaired by one of their listed repair companies, they even waive my $100 deductible. My actual auto insurance is called IDS and it's under the umbrella of AIG. I have had this company for so many years that I can't even remember the year I started with them. They are based out of Wisconsin and I have only done business over the phone with them and they have always been great!

I was in the middle of nowhere when my car broke down yesterday. I called AIG to ask for assistance. However, they refused to provide any assistance at all on the grounds that they could not trace my insurance policy to verify my status.

To reduce our monthly bills my terminally ill husband and I inquired as to the 75% accelerated benefit payout on his insurance policy because taking it meant our monthly premium would be reduced by 75%. We were assured the processing fee would be no more than $300. Now they are demanding $1750 and have engaged a collection firm that keeps harassing me. We would never have agreed to that because the fee they now want is far in excess of the monthly premium savings. My husband only had months to live and died within 3 months.

I would never use their service, the representative was rude and did not have time for my concerns at all. There are many services available that actually are about you as a person. Do not waste your time with this service. Read all the complaints before you waste any of your money. Again money is short and you need someone who actually values you and your family. Do not waste your time. Be sure to read all the complaints first.

I insured my new Toyota Vios back in May 2013 for a premium of $1,491.97 which was then slightly higher than what I used to have but accepted it as this tied with the insurance rebate from Borneo Motor. This premium was after 15% OPC discount, 10% NCD and 5% promotional discount. The renewal premium notice came early May quoted by AIG as $1,573.18 after 15% OPC discount, 20% NCD and 10% BMS Renewal Discount. After I called AIG, they gave a further 5% discount (final $1,497.96) saying that is the best they can offer. I ask for the reasons for the premium hike, they can only said these are based on their internal data that cannot be reveal how they derive to such an amount and that market value of the car is only one of the factor, no general consensus of the insurance industry nor any news clippings to substantiate their increases.

Just a few words of warning about this excuse for an insurance company. They are a money grabbing useless shower of ** who will take your money and forget you exist until its time to renew your policy. Two words: "Keep clear".

I paid them to insure my car and they sent me insurance cards and then I received a letter from NYS DMV saying that AIG did not electronically verify my insurance and to contact them through either my insurance agent or direct to AIG. I have done that as of Feb 8th 2010 and they say they have confirmed my insurance with DMV but when I verify through DMV, they say the have not received any verification from AIG. I have been daily since Feb 8th when I received the DMV notice contacted the insurance agent and sat with him hours while on the phone trying to get this fixed, still it hasn't been confirmed. The letter says that after 30 days, my registration and driver's license will be suspended.

AIG refused to negotiate in good faith with me when their insured hit me head on. I have a bulging disc in my back and it has aggravated my rheumatoid arthritis and cervical spinal disease. They didn't pay all the car rental, or and many other parts of the claim. They used 3 different claims examiners with my attorney and have totally low balled the claim. These bail out kings almost put the US in a depression and they can't pay legitimate auto claims.

We filed a claim with AIG. Mr. ** was the claim adjuster. He denied the claim. I called and left a message. He returned my call. He sounded defensive, but he said that he was having trouble with his voice mail. I was talking to him about our insurance, but he started interrupting me. His tone was rude. He said our policy wasn't good since 2006. I told him that we were still paying the premiums. He said he noticed that, but we have to cancel the police. It was hard to talk to him. He wouldn't stop talking and listen. I finally told him goodbye. When I was getting ready to hang up, he said, "Mrs. **, I can't talk to you about your husband's previous claim." If this was the problem, why didn't he tell me instead of being so rude and abrasive. I would be out of a job if I talked to our patients like that.

My house was broken into last fall and my truck was stolen. It was recovered, and the only things the adjustor addressed were the windshield and scratches on the door. I had major problems with the truck. It was back in the shop seven times from January until March, when I had an accident. I was on a steep dirt road, and had some type of a front end failure. AIG will not take or return calls or emails. I tried using an attorney, Miguel **, in Alamogordo, NM, but he met with similar results, none.

Our recent experience with AIG Insurance mirrors many of the complaints found on this site. For a brief time, my stepson had insurance with AIG. I helped him obtain that policy when he received a car as a gift from his brother-in-law, as I was insured with AIG at the time. It should be noted that this stepson is over 21 (on his own), and not under my roof. From the get-go, it was problematic. I paid the first premiums on my debit card, and gave them his address for future billings. They continued to charge my card, even after being notified that they were not permitted to do so. In disgust with AIG, 60 days later, my stepson obtained a new and cheaper policy with State Farm. AIG was notified that new insurance had been obtained, and given a cancellation notice. In fact, there were a few days overlap.

Injured in a wreck with a semi, on disability for life, AIG offers me $6,500. Unemployed for almost 4 years, mental and physical impairment was working before this accident. This caused approximately $25,000 to $30,000 in damage, not including the wages lost for almost 4 years of unemployment, traveling to doctors' offices, pain, suffering, and mental anguish. Even my lawyer couldn't take it, I owe him 35 percent of all my money and now I am considering hiring another lawyer. Their total profit will be approximately 70 percent, leaving me with nothing for future care, surgery, medication, etc.

I paid AIG for insurance on my apartment for the first time with a credit card. A year later, they automatically billed my credit card for the renewal, although I never gave them permission to bill me automatically. I distinctly remember the short simple call, asking to pay them, providing my credit card for payment and then getting a confirmation number and saying goodbye. I called them right away and asked them to take me off of auto billing, which they said they would. Of course, now a year later, they billed me once again this time, taking me over my limit on my credit card and I have already notified them half a year ago that I moved out of that apartment. I called them to tell them, once again, they billed me without permission. They said I had to cancel and request a credit via email.

I recently moved from Maine to Massachusetts, where AIG does not offer auto insurance coverage. I switched to Amica and called AIG to cancel. They said they would cancel the policy in three days when my new coverage took effect. Coincidentally, I was broadsided 10 minutes after I switched insurance companies. Since it was the other driver's fault, his company covered all of my damages.

Our daughter was hit by a person with insurance through UAIG. She was hit broadside while at a complete stop, went 20-30 feet down the shoulder. Her bills including the loss of our car was approximately $8,500.00. We were paid for our car, but at a rate that was much less than it was valued. We have been told that all chiropractors are quacks, that her injuries, although soft tissue injuries that almost never heal completely, were basically non-existent. We were told that former adjustors were no longer employed by the company; however, they still have a voicemail. Then we were told we were never told that. They do not want to offer a settlement that is in any way fair. We did not get a lawyer because any amount that was obtained through a lawyer would be eaten away in fees, etc.

I was struck by an 18-wheeler at the speed of 70 mph. I have five herniated disk, head injury, PTSD, Cervical Radiculpathy, etc. I have been hospitalized for mental problems due to pain from the accident. I have undergone severe pain also by receiving many injections in my spine for pain relief. I fell into deep depression. I tried to commit suicide. Even my paramedics and doctor put down it was due to my accident. I have approximately $25,000 in damage. My car was in the shop for 2 months. I have been unemployed due to this accident. I am currently on disability through the Social Security Administration. I have lost my best friends, my soon to be wife. I have been living with my family ever since this auto accident. I lost the chance to work for a ministry that airs throughout an affiliate station of Trinity Broad Coast in network.