K. Hovnanian Homes Reviews

They act like they care so much about you at first and once you give those 10 stars you're just another number and they won't help fix any issue. Bricks on the outside are crappy and cracking. We also had the issue where we were rushed into a home we weren't quite sure we wanted. They told us we needed to put money down to hold any house. When we did in less than an hour we wanted our money back and they gave us the run around and told us we couldn't have our 8k back and that we would lose our money if we didn't just let the deal fall through. We were only offered to switch it to a different home smh.

We felt trapped. We asked them to remove or fix things. They didn't and before you knew it within 2 days we were in underwriting. No pre-approval letter or anything. These people are B's home builders and scammers run. Remember everything that looks good ain't good. Everything that glitters isn't gold. I will never buy from this company ever again. It's a nightmare. Also there is nothing to do. No sidewalks, trails, parks, pools just a pond that allows prehistoric mosquitos to eat you alive. Run. Don't walk from this builder.

Their main response was they are busy and this is a warranty issue. Tried submitting on app and got a message that app was unavailable. Tammy was openly hostile from the start - David mimicked her behavior shortly after. It all boils down to them not being willing to help - because Tammy had not been paid her commission yet - again not my problem. My problem is on a super hot Texas day our house didn’t have working ac. Sales is often times how you deal with things after the fact. Tammy and David failed miserably

I also had water stains after snow and rainstorms several times on my foyer ceiling. When Khov came out, the guy would give me some BS story. I had a local roofing company come out and they found that someone covered up a nail popping with some caulk and tar paper. Over time, that lazy cover up failed and caused the water damage. Khov is nothing but unethical and untrusting. Do not buy a home from Khov.

None of the bathrooms have any storage other than a small sink. It’s a big house with not enough storage, and the pantry is small and not functional at all, you don’t have full access to it as the wall is covered partially to the pantry! The master bedroom has a terrible entrance the door blocks part of the wall that sits your dresser and covers your TV wall. This company is not willing to work with you and refuses to do anything to please the customer. Our house will be done in October and we have already started looking for other options on how to get out!!!

- excessive heat (200+ degrees) in attic causing early shingle failure, loud/persistent temperature change/expansion noises, pops, and cracks, and inability for HVAC to keep up with 2nd story temp control.

According to K. Hovnanian's on-site construction manager and warranty manager, Khov knew of these defects. Several requests were made, but Khov refused to secure an independent engineering assessment and instead insisted on using their engineer that had already demonstrated a conflict of interest in the matter. The warranty prohibits homeowners from using our own assessment. The root causes of the issues were not corrected. The warranty firm refused to provide fiduciary support. Arbitration failed. All submissions were denied. Defects were classified as "cosmetic issues" no longer covered by the 1 year warranty, not construction/engineering defects. Arbitration firm appeared to favor builder in a node towards an unspoken business relationship commitment. Arbitration firm agreement requires homeowner to pay arbitration firm's attorney fees in the event the homeowner disputes their decision.

Quality of Materials and Craftsmanship. From the outset, the materials used in the construction feel incredibly cheap. It’s evident that cost-cutting measures were prioritized over quality. The craftsmanship is shockingly sloppy, leading to several serious issues. For instance, I’ve noticed moisture problems that have resulted in mold growth—something you never want to deal with in a new home.

HVAC Issues. Another glaring problem is the air conditioning system. The unit installed is undersized for the home’s dimensions, making it struggle to keep the place cool, especially during hotter months. This oversight has not only made living conditions uncomfortable but also raised my energy bills significantly.

Peeling Seals. To add to the list of issues, I’ve observed that the seals around the windows and doors are peeling off throughout the house. This not only looks unappealing but also contributes to the moisture problems, potentially leading to more serious structural issues down the line.

Warranty and Customer Service. When I reached out regarding these problems, I quickly discovered that the warranty offered by this builder is essentially worthless. They seem to have no intention of genuinely addressing any concerns once the sale is finalized. It’s disheartening to see such lack of accountability, especially for a new home.

My experience with this home builder has been disappointing and frustrating. I urge anyone considering a home purchase to seriously reconsider and look elsewhere. There are plenty of reputable builders out there who stand behind their work and prioritize quality and customer satisfaction. Don’t make the same mistake I did.

After closing, the experience only got worse. The construction team has provided little to no follow-up regarding unfinished items like driveway completion and landscaping. We were repeatedly told “your house is next,” while watching work continue on other homes around us with no real communication or timeline provided. The finance department was equally disappointing. Communication was poor throughout the process, and our loan was sold to another company afterward without proper explanation. Jodie ** could not provide clear answers regarding that process.

We also had issues with our closing date being changed without meaningful communication or discussion beforehand. At one point, I even requested a new customer survey because our continued experience after move-in was so negative, but that request was denied. If you choose to work with this builder, proceed carefully. I would strongly recommend exploring outside financing regardless of the incentives offered. In our experience, the incentives were not worth the ongoing stress, lack of transparency, and poor communication.

Communication was another significant issue. Once concerns or complaints arose, it became nearly impossible to reach anyone capable of addressing them. Requests to escalate issues or speak with management were denied, which only added to the frustration and lack of accountability. Although I ultimately exited the contract through a contingency, the process was far from straightforward. Despite the valid basis for termination, I was forced to retain legal counsel due to ongoing threats that they would withhold the deposit. Overall, this was the most negative experience I have had with a new home builder. The combination of high-pressure tactics, limited transparency, and unresponsive customer service raises serious concerns. I would strongly recommend that potential buyers proceed with extreme caution—or consider alternative builders entirely.

Many of the seams that were “repaired” during the first-year warranty have failed again in the exact same locations, along with numerous additional cracks that have appeared along long ceiling runs, wall seams, and interior corners. In several areas, the drywall tape itself is visibly separating from the wall or ceiling surface. The photos included with this review show multiple examples of the problem. This is not a minor cosmetic issue, but rather it is a widespread finish failure affecting numerous rooms throughout my home.

For context, I have built and lived in several brand-new homes over the years and have NEVER experienced anything close to this level of drywall cracking or tape failure, especially so early in the life of the home. The home has been continuously occupied since completion in 2022, with proper heating, cooling, and ventilation, and it has been well maintained. Aside from these drywall issues, the home is kept in excellent condition and presents like a model home. However, the failing drywall seams are highly visible and extremely frustrating in what was marketed and priced as a premium-quality home. Problems like this strongly suggest poor drywall installation and finishing during construction.

I am sharing this review so prospective buyers understand the quality issues I have experienced and so the builder has the opportunity to publicly address the situation. At this price point, homeowners should reasonably expect professional workmanship and durable finishes—not widespread drywall failures within the first few years of ownership. I absolutely welcome a response from K. Hovnanian explaining how they intend to properly resolve these issues. Thank you.

After execution of the contract, loan officer Ava ** informed me that I did not qualify for the loan terms presented due to the property not being a primary or secondary residence—information that was known prior to contract execution. Additionally, I was induced to sign based on a 3.75% interest rate, presented as time-sensitive, which was subsequently altered after execution. This materially changed the transaction. Due to these errors, I was forced to terminate and my earnest money was withheld despite clear documentation showing the failure originated with the builder and lender. I am seeking full reimbursement and am pursuing legal counsel should this matter not be resolved promptly.

I met with him at 12:15 the next day, and he told me that the unit should have been kicked off by the 220 GFCI breaker that the home builder installed while building the home. He told me that it could be faulty that was the reason it didn't kick off the unit. He even mentioned that the unit itself should have kicked off the breaker. If the plug doesn't have the adequate wiring, it will not operate correctly, which is a fire hazard and isn't safe for anyone to live in this home. A.S.A.P. (The home builder will be responsible for repairing the damages.)

Preferred solution: They need to repair the damages to her home before she gets released from the hospital.

Eventually our credit began taking hits and it took the threat of a lawsuit to fix the mess. This company took our peace of mind and completely ruining our first home buying experience, and has created and has still not fixed all the issues they caused by not adhering to the signed contract. Will never use this agency again as they breached contract, sold our debt before the first scheduled payment, and have been a nightmare for us.

Every residence has a one- or two-car garage, and there are designated parking areas. However, K. Hovnanian clearly failed to invest in sufficient parking for the community. The result is constant overflow, compounded by an HOA that does not enforce the established parking rules. Had I known this would be the reality, I’m not confident I would have purchased this home. At minimum, the parking situation was misrepresented to facilitate the sale. When paying top-of-market prices for a home, I expect transparency—not to be misled after the fact.

Secondly, even though I had another property to sell and planned to use those proceeds to pay down 50 percent of the mortgage, khov demanded I withdraw a absurdly high amount from my IRA. They would not let me use Roth money. Now my AGI for this year is so high that busing health insurance is about 60 percent higher than a normal year. This is exactly why I warned them about the crazy high amount they demanded I take out of my IRA. Now I will likely have to go a year without health insurance. Avoid this firm.

Major Issues Found: Foundation/Structural Issues (MOST SERIOUS): The most alarming problem is foundation issues already occurring in this brand-new home. The garage door and main entry door are misaligned and won't close properly due to foundation movement. Corner pops were observed on multiple foundation corners. These are major red flags indicating serious foundation problems that will only worsen over time and could cost tens of thousands of dollars to repair. Additional structural concerns include bowing walls, uneven flooring, and wall damage throughout the home.

Other Major System Failures:

Exterior: Mortar separation, missing weep holes, gaps allowing pest entry

Why I Walked Away Despite Builder's Promise to Fix: When a brand-new home has over 40 deficiencies including foundation and structural issues, it raises serious questions about the quality of construction from the ground up. You can't truly fix a foundation problem that's already manifesting in a new home—you can only patch it temporarily. The sheer number and severity of issues across ALL major systems showed me this wasn't just a few minor punch-list items. This was systemic poor workmanship and inadequate quality control. I couldn't risk buying a home with compromised structural integrity, regardless of promises to fix it. Foundation repairs, even under warranty, are notoriously difficult and often don't fully resolve the underlying issues.

My Warning to Future Buyers: Always include an inspection contingency in your contract. Without it, you have no leverage to negotiate repairs or walk away without losing your earnest money. I lost $7,500 because I trusted that a new home would be built correctly. I was wrong. Even if the builder offers to fix issues, consider whether the problems are indicative of deeper systemic failures. Foundation and structural issues in new construction should be an immediate deal-breaker. No amount of repairs can give you confidence in a home that was built incorrectly from the start. If you're considering a home from this builder, get a thorough inspection BEFORE you're under contract, and make sure you have an inspection contingency to protect yourself. Don't make the same expensive mistake I did.

Additionally, the wetlands near our property were represented in a different area than where our house was actually built. From my experience, the condition of the land on the day of showing the lot is likely how your property will end up looking. I've spent time working in the dense jungle bordering our lot, which the agent claimed would be suitable for my wife to play volleyball on. The area is so thick with shrubs and poison ivy that I wouldn't let my family help me remove anything.

The warranty and repairs specialist we dealt with was comparable to the most basic union apprentices I've worked with. This man has visited my house multiple times, and each time he looks for the quickest and easiest way to get out of doing his job. He smiles to your face while undermining you behind your back. His name starts with a "P," and I advise you not to trust him--always double-check his work.

I had settlement cracks running across the living room, and the patchwork repairs were horrendous. They installed broken cabinets, and when he returned to replace them, he shot trim nails through the cabinet, leaving them sticking out on the inside. The yard work is another matter; it's been horrendous. I brought in eight yards of topsoil to level out the hills and will have to purchase more next year to keep trying.

We also discovered a factory defect with our tub. Mr. P informed us that our two-year-old had likely chipped the wall with a Barbie. After inspection, it turned out to indeed be a factory defect. Khov does not replace factory defects; they only cover the installation of materials. Now, after three years of trying to get the tub replaced so I can bathe my children, I find myself in contact with the manufacturer, playing the worst game of pass-off I've ever experienced.

As a disabled veteran, I have been disappointed with Khov's lack of commitment to fixing their errors. Honestly, save yourself the trouble. I even led my parents away from Khov, recommending they go with Ryan Homes instead. I urge anyone considering Khov to do the same. I am a 13-year Seabee builder in the Navy and a 10-year union carpenter. Yes, I could fix these issues myself, but I have a problem paying to fix something I already paid professionals to do, which is how Khov markets itself--but that is simply not the case.

1. We were told during the walkthrough, a week before settlement by the Project Manager, “If you see water up to 3 inches from the wall of the conditioned crawl space accessible to the living space, it’s normal. Put your storage items at least 3 feet from the wall in plastic tubs and on pallets, not cardboard.

2. We were told the outdoor HVAC unit sitting flat on the grass is normal for the grade during walkthrough, see photo.

3. We were forced to use K Hovnanian Mortgage as our lender to receive 14k in builder incentives. Poor Communication, we did not hear from the loan processor until a week before settlement, last minute evening calls and confusion began, multiple last minute requests for previously provided documents, homeowners policy, etc., sometimes from three different people around documents already submitted.

4. We were told we have the right to use our title company. However, our title company spoke with the K Hovnanian settlement coordinator, she was less than cooperative, non-responsive and even adversarial to our title company and attorney’s office. It is evident K Hovnanian wants to control every phase of the purchase and make money on every step, down to vendors who contract with them selling homeowners insurance, etc. The K Hovnanian settlement coordinator even argued with our attorney’s office about the location of settlement being in the community center steps away from the property.

5. After absorbing a horrible mortgage process, the thought of possible water intrusion into a crawl space accessible to the living area, the HVAC system conditioning and circulating the crawl space air throughout the house, we advised Hovnanian we were not comfortable buying the house due to health/ safety concerns.

K Hovnanian, stated they would not return our deposit of 50,000 dollars. Note, this deposit was for a spec house that we bought over the phone that was already well-under construction, in which we did not choose one option. We were under contract for this home 30 days until final construction was completed and had our first in person walk through.

Note, the salesperson tried to talk us out of cancelling while threatening management would keep our entire deposit without hesitation. During that conversation, the Project Manager said they haven’t had a water intrusion issue as of yet in the new community of Egret Shores. However, he further elaborated, “the community is 14 feet above sea level and I will be transparent, it is the job of the warranty department to say no. But it should be taken care of.” We voiced our concerns over future service issues to include possible mold. They were not interested in our concerns as potential homeowners.

We offered two reasonable solutions via email regarding our concerns over the Egret Shores house with K Hovnanian DE senior management and the salesperson before settlement. One, we offered to buy a different spec home which were built on slabs in a nearby K Hovnanian community to avoid crawl space issues and losing our 50k deposit. We also offered K Hovnanian to keep 25k of our deposit for their time as a compromise if they would not allow us to buy in their other community. We didn’t receive a response to either offer. Two days later we received an email stating K Hovnanian was keeping our full deposit. Needless to say, we have never felt less valued as a customer, especially with the large investment up front, in good faith, before the mortgage process started and construction was completed on a spec house.

This is a large portion of our retirement savings to lose. Before you sign a contract, have the project manager go over the house with you if possible. Retain an attorney to review any paperwork before signing. Ii is our hope that sharing our experience helps at least one potential buyer from becoming prey to builders like K Hovnanian.

Moving in, we realized so many issues, like all the vents and overhead stove hood vent make loud noises when it’s windy outside, garage doors the same thing, noises you can hear them day and night, even our pets were scared and developed anxiety (no fix offered). The ceiling fan boxes in the living room were not installed properly, and the technician we hired had so much trouble and difficulty with that and had to find another way to install the fans. The builder didn’t want to admit the wrong.

The grass is another nightmare, we were told that the grass is covered under warranty, and if we see anything wrong in the first three months, they will fix or replace it. Ok, sounds good right! But not true, it’s been almost six months and still fighting with them to fix the problem, you cannot walk on the grass without twisting or hurting your ankles, lots of holes and bumpy spots, even not easy on mowing the grass.

The builder tried to calm our dissatisfaction by sending a subcontractor to level up the ground, but that was a failure because the soil is so hard and unfixable. We informed them that their solution didn’t work and even the subcontractor said the same thing. The builder rep ignored our messages, and still waiting for a response. And not just that, he said that the grass is not covered by the home warranty and he tries to help out of courtesy. Seriously!!! The grass issue was there from day one and if your landscaping people did it right, it wouldn't have become a disaster.

The most disappointing customer service response ever is their message saying "Everything you have there in the house is what you're getting, we cannot change or do anything". For the price we paid, the quality is nowhere near what we expected, so many cut-corners. Never-ending list of repairs and disappointments.