K Hovnanian Builders

K Hovnanian Builders Reviews

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K Hovnanian Builders Reviews

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    Page 1 Reviews 0 - 10
    Installation & SetupCoveragePrice

    Reviewed Dec. 3, 2024

    After living in our K.Hovnanian home for three years, I am finally sitting down to write this long-overdue review. The experience has been nothing short of a nightmare, and the quality of their work is absolutely appalling.

    Carpet Issues: We paid for upgraded carpet, and it’s complete garbage. It has bubbled in every single room due to poor installation (see photos). The pattern has worn away in high-traffic areas, and it stains if even a drop of water touches it. This is not what I would expect from an “upgrade.”

    Fence Installation: Our fence wasn’t installed correctly from the start. Instead of setting the posts in cement, they stuck them directly into the dirt, which caused them to rot and fall over during a storm just two years later. When we reached out, we were told it wasn’t covered under the one-year warranty. That might be acceptable if it had been installed properly in the first place.

    Insulation Problems: For three years, we endured sweltering summers and freezing winters, only to discover that the attic wasn’t insulated at all! This is basic construction and something we should never have had to deal with.

    Flooring and Electrical Issues: A board in the master bedroom started creaking after just one year. When they came to “fix” it, the problem wasn’t resolved. Additionally, our kitchen breaker can’t handle basic appliances—if the stove and toaster oven are on at the same time, the power goes out.

    Painting and Countertops: They didn’t paint the interior of the house at all—it’s just primer. We’ve had to go room by room repainting, which has been expensive and time-consuming. The bathroom countertops are another disaster—they stain easily, and the sealant is already worn away, leaving us needing replacements.

    Kitchen Tile: The pot filler in the kitchen was installed over cracked tile, and they didn’t bother to fix it. It’s a glaring flaw that reflects their lack of attention to detail.

    For the price we paid, the quality is nowhere near what we expected. This is our fourth new build home, and it’s by far the worst. Other homeowners in our neighborhood feel the same—there was even talk of a class-action lawsuit because of the consistent issues. If you’re considering a K.Hovnanian home, please take my advice and avoid them at all costs. They cut corners at every turn, and we’ve had to spend the last three years fixing problems that should never have existed in the first place. Final Thoughts: A home should be something to be proud of—not a never-ending list of repairs and disappointments. K.Hovnanian, you need to do better!

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    Reviewed Nov. 13, 2024

    Such a regretful experience. I have been owning my home for 2 years now and ever since I moved in I have been having issues with the house. They would come out and fix it. Now they tell me warranty is over, to hire a handyman and they tell me that I have so many reports already, they have records. Well that should tell you a lot about the place that if they have a lot of reports is because it has been giving me problems. Please be careful with this company. After a year of warranty expiration things start going bad. My neighbors are all having same issues. We are gathering the block so we can file a complaint as a block because of the pipes leaking, AC going out, walls chipping, so many other. Please select other home companies to get your new home

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      Reviewed Nov. 8, 2024

      After living in our townhouse for some years now, we ultimately have to bring notice of problems and shortcuts with plumbing and insolation. We have tried for years to correct the flow/distribution of hot and cold water with frequent plumber visits who say that they cannot understand the pipelines from the outside and then from the waterheater. We have scalding water out of the backyard spigot and lukewarm water in the upstairs shower and sink which cannot be used at the same time if it is to remain at desired temperature. In short, our plumbing/water lines are not correct from the builder!

      As for insulation, the upstairs master bedroom has a three-windowed bay attachment that is not insulated on the sides, top, and bottom. The bedroom sits over our garage that is not insulated either. We wonder if there are other Hovnanian units experiencing these problems. If so, we would call attention to Hovnanian for assistance. If not, then we caution future buyers.

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      Customer ServiceInstallation & SetupCoverageStaff

      Reviewed Nov. 7, 2024

      This builder not only dishonest but also unprofessional. The house is not finished, and they called us to close the escrow. They refused to repair or fix the house by intimidate, harass and mental abuse us and we are their customer. This builder used unprofessional subcontractor to build a defective house for us. The builder forgot to connect the gas pipe for my house before we closed the escrow. No one done walk through with us and the house is dangerous to live with uneven floors. Many people were trapped in this defective house.

      There are 20 broken roof titles. 14 windowsills broken and scratched. Wrong sliding door was installed. Missing the kitchen appliance, unfinished the baseboard of the countertop. And the customer service even the worst compare to the other builder. They are never completely the repair, and I cannot have any furniture to be delivered until today. The windows were installed unprofessionally, I cannot install the window covering due to the builder refused to do repair.

      The VP Maria tried to intimidate us, so they do not need to finish the repair job. The customer service manage took away the hose paint and intentionally. He yelled at me and kicked out all workers in the house because he was not happy. He was insane. His attitude was supported by the company's VP. It has been 6 months already and my house looks still horrible. Our neighbor's house was damaged by the Tornado, and our house was damaged by the builder, I cannot rent or sell the house.

      They changed their behavior after they received the money. Who will buy such nightmare house with K Hovanian? It is very unwise decision. We are so regrated. The builder only wanted your money, and they never care about your house after they received the fund. They never care about customer service, they want you to fix the house by yourself day by day, month by month and they just mentally frustrated you daily. How can they do such dishonest business in the US? Very unprofessional! We won't do any business with this builder. No more.

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      Customer ServiceContract & TermsStaff

      Reviewed Oct. 26, 2024

      This will be our third time owned a house but it's our first time to buy a new contraction home. We just moved to Orlando and we called KVHovnanian builder if there any home ready to move in so they told us they have one ready in September. Since this is our first time we didn't know if this one is pre sale home so from September we have been waited until Oct 25th when they said the house is ready to close. We signed an agreement and we were thrilled it meant we don't need to live in RBNB anymore. So we started to order for delivery for 2 days after but yesterday my husband got a call from Sue in the morning saying it will be delayed until Tuesday, Oct 29th.

      I sent an email complaining and asking if the Tuesday will be confirmed and please give us a notice ASAP because of the time we need to take action but until around 2pm this Tue didn't reply so I left a voice mail and finally she got back to me. This is very first time someone talking so rude. I was asking if this will be confirmed and she said 'I dont know' (if they don't know who else would know). Turned out they don't have certificate of completion but then why did they give us those email at first time and asked us to signed. I feel so betrayed and so angry and speechless. So unprofessional! She said 'you should know this is our first home we trying to close' so we are a trial that's why she can do that. Then I said what I'm gonna do with all the delivery, she said 'just cancel' It's not like so easy to cancel everything and you gives us a hope it's like you give us a piece of cake and take it back again, I would rather for you to not doing this.

      Settle it then give us when you are ready 'do you want me to that for you'. She said all with the sarcastic voice. It's worse feeling I wish we could back off but then again we already wasted money and time for them. They have been lying and rude! Never again dealing with new construction home! We already signed, we walked through and we got this. We didn't even extend our RBNB here yet. They are so unprofessional! Customer service the worst!

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      Staff

      Reviewed Sept. 30, 2024

      I purchased my home 5/16/2023. The site informed me that the home comes with a one year warranty including a one time re-caulking. I submitted my claims online as instructed by site manager. Some of the repairs were and the other repair were denied saying that it was submitted after the one year period ended. When I have a copy of everything that was filed and the repair person I was dealing with is no longer with the company so now I am left with cracking floors, sink drain rusting 2 month after moving in (cheap material), a/c vent that constantly rattles when operating. They said it was normal.

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      Reviewed Sept. 30, 2024

      K Hovanian's Four Seasons at Kent Island (Maryland): The stone stack veneer on a number of the condo buildings and on some homes has been falling off since the first year that construction started. K Hovanian has done nothing to fix the problem therefore the home values are in danger of declining. Netting has been placed over entryways, thereby making the buildings look even worse. Until this is addressed, it is unwise to buy in this community.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Sept. 25, 2024

      We closed on July 16 moved in our home first week of August 2024. We noticed a lot of flaws on the inside and outside of our home. Some issues were addressed in the beginning but then we were lied to from the building manager and then home warranty person came to address more issues only 2 were dealt with. Which was about a month ago. My ceramic tiles are uneven the drywallers did a horrible job with the mudding, paint was horrible. There is so much more I will address an attorney and sue K Hovnanian for the sloppy job putting this home together. We made several calls and the follow-ups are horrible.

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      Punctuality & Speed

      Reviewed Aug. 9, 2024

      This is my first time owning a home. I have to say my home is beautiful however the company doesn’t take pride in what they build. Let me tell you why! Sure looks lovely outside inside then when you get to really start to settle in, you start to notice all the things that they decided to take Shortcuts on and when you try to have it fixed, they try to take advantage of you. They will do anything possible to avoid to have to fix what they’ve done wrong. Especially if you’re a female. They go through many different businesses do not take pride and what they do. Everything is done quickly and cheaply as possible, so many thing needing to be fixed and if they think they can pull a fast one on they sure will! My suggestion don’t have your home Bill by Khov Have they have no pride. Let me save you the money and the hassle. I wish I knew what I know now before I invested in such a big investment. Be smarter.

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      Price

      Reviewed July 22, 2024

      Horrid builder. Home is 3.5 years old. Had to clean dirt out of A/C because they didn’t vacuum it when it was open for construction & replace a part. $700 cost. Water heater has corroded in 3.5 years. They use cheap products. Under warranty but why would I want another cheap water heater? $354K purchase price in 2020. Unacceptable.

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      K Hovnanian Builders Company Information

      Company Name:
      K Hovnanian Builders
      Website:
      www.khov.com