K. Hovnanian Homes Reviews

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About K. Hovnanian Homes

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K. Hovnanian Homes develops residential communities and single-family homes. Established in 1959, it offers a variety of home designs and customizable floor plans across multiple states. The company offers modern amenities and family-friendly layouts in its communities.

Pros
  • High-quality construction materials
  • Smooth home buying process
Cons
  • Poor communication from management
  • Warranty claims often denied

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K. Hovnanian Homes Reviews

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    How do I know I can trust these reviews about K. Hovnanian Homes?
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    Page 1 Reviews 0 - 10
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    Customer ServiceCoverageTechPricePunctuality & SpeedOnline & AppMaintenanceStaffBilling

    Reviewed Dec. 15, 2025

    Terrible lending group. I used K. Hovnanian® Homes as a lender and my experience was downright awful. I chose to work with K. Hovnanian Homes based off of the reviews I saw on their website commenting their professional, and lovely showings. This was completely false. They must buy their reviews, as when I used their service the facade fell off. Upon signing the representative became cold, a stark shift in her demeanor. This was the first signal that there was something up. Not a week later I began receiving calls and notices from a debt collection agency stating I am overdue on our first payment, something that in the signed contract stated wouldn't be charged until the agreed upon time. When attempting to contact K. Hovnanian Homes and get in touch with their reps, we were given the cold shoulder and bounced around and told it wasn't their problem.

    Eventually our credit began taking hits and it took the threat of a lawsuit to fix the mess. This company took our peace of mind and completely ruining our first home buying experience, and has created and has still not fixed all the issues they caused by not adhering to the signed contract. Will never use this agency again as they breached contract, sold our debt before the first scheduled payment, and have been a nightmare for us.

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    Customer ServiceSales & MarketingPriceRatesTransparencyHonesty & Transparency

    Reviewed Dec. 13, 2025

    K. Hovnanian assured me at the time of purchase that there would be no street parking along the community’s small residential roads. That assurance has proven to be completely untrue. Vehicles are now scattered throughout the neighborhood—parked along streets, on sidewalks, and even directly in front of garage bins, preventing trash pickup. Homeowners are forced to weave through a gauntlet of parked cars just to access their own homes.

    Every residence has a one- or two-car garage, and there are designated parking areas. However, K. Hovnanian clearly failed to invest in sufficient parking for the community. The result is constant overflow, compounded by an HOA that does not enforce the established parking rules. Had I known this would be the reality, I’m not confident I would have purchased this home. At minimum, the parking situation was misrepresented to facilitate the sale. When paying top-of-market prices for a home, I expect transparency—not to be misled after the fact.

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      Customer ServiceSales & MarketingPriceStaffRatesTransparencyHonesty & Transparency

      Reviewed Dec. 5, 2025

      As a recent K. Hovnanian home buyer in Delaware, OH we are very happy with our decision. Deb ** made the sales process smooth and was very responsive and helpful. She followed up on time and had always done her homework and anticipated all our questions. The Project Manager; Deric **, is awesome! He walked thru every step of the construction process and made sure we were happy with our decisions. He is very transparent and honest and made us feel like we were important to the process and listened to all concerns and addressed them in a professional and courteous manner. We shopped many communities and homes in the greater Columbus area and Hovnanian’s offering had far more standard features than their competitors and the price was very competitive. Financing is flexible and the team made the options easy to understand.

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      Customer ServiceContract & TermsCoveragePricePunctuality & SpeedStaffRates

      Reviewed Dec. 4, 2025

      I used Khov mortgage and it was the worst financial decision of my life. Shop around and avoid them. Two main problems... I told them of a trip abroad early in the process. Checked with them just before leaving to make sure they had everything. Then when I got to Europe, they demanded all kinds of documents that were nearly impossible to access while abroad. US firms have restrictions on transactions and data when outside the USS. Khov threatened me to keep my deposit if I did not complete the process. It cost me a fortune to make phone calls and ruined my vacation, all because they did not start the final process 30 days before close as their materials stated. It was such a high rate I ended up refinancing to another lender after 2 months.

      Secondly, even though I had another property to sell and planned to use those proceeds to pay down 50 percent of the mortgage, khov demanded I withdraw a absurdly high amount from my IRA. They would not let me use Roth money. Now my AGI for this year is so high that busing health insurance is about 60 percent higher than a normal year. This is exactly why I warned them about the crazy high amount they demanded I take out of my IRA. Now I will likely have to go a year without health insurance. Avoid this firm.

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      Maintenance

      Reviewed Nov. 11, 2025

      It has been three years since I made like 20 claims about my home defects and they haven’t be able to fixed they still owed me $900 dollars, so if you want to buy a KHovnanian home make sure they fix every single defect before you sign

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      Maintenance

      Reviewed Nov. 10, 2025

      This company is a nightmare. Liars and thieves. They will say anything to get you to buy a home and then you are on your own. The minute things begin to go wrong and you start finding defects they will lie and stall until the warranty period is over and then you are on your own. This is the majority of all homes in Luke Landing in Arizona

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      CoverageTechPriceMaintenanceStaff

      Reviewed Nov. 2, 2025

      I paid $7,500 in earnest money for a new construction home in Van Alstyne. The mistake I made was not including an inspection contingency in the contract. When the inspection report came back, I was shocked to discover over 40 issues—most of them major. The builder said he would fix the issues, but with foundation problems, structural defects, and systemic failures across every major system, I couldn't trust that these problems could be properly resolved. With no inspection contingency, I had no choice but to forfeit my entire $7,500 earnest money to walk away from the transaction.

      Major Issues Found: Foundation/Structural Issues (MOST SERIOUS): The most alarming problem is foundation issues already occurring in this brand-new home. The garage door and main entry door are misaligned and won't close properly due to foundation movement. Corner pops were observed on multiple foundation corners. These are major red flags indicating serious foundation problems that will only worsen over time and could cost tens of thousands of dollars to repair. Additional structural concerns include bowing walls, uneven flooring, and wall damage throughout the home.

      Other Major System Failures:

      Roof: Extensive granule loss, damaged vent seals, missing drip edge flashing
      HVAC: Both heating and cooling temperature differentials were significantly off, high attic humidity, debris in ductwork
      Plumbing: Leaking drains, rusted gas lines, construction debris found in drainage system
      Electrical: Loose/disconnected grounding connections

      Exterior: Mortar separation, missing weep holes, gaps allowing pest entry

      Why I Walked Away Despite Builder's Promise to Fix: When a brand-new home has over 40 deficiencies including foundation and structural issues, it raises serious questions about the quality of construction from the ground up. You can't truly fix a foundation problem that's already manifesting in a new home—you can only patch it temporarily. The sheer number and severity of issues across ALL major systems showed me this wasn't just a few minor punch-list items. This was systemic poor workmanship and inadequate quality control. I couldn't risk buying a home with compromised structural integrity, regardless of promises to fix it. Foundation repairs, even under warranty, are notoriously difficult and often don't fully resolve the underlying issues.

      My Warning to Future Buyers: Always include an inspection contingency in your contract. Without it, you have no leverage to negotiate repairs or walk away without losing your earnest money. I lost $7,500 because I trusted that a new home would be built correctly. I was wrong. Even if the builder offers to fix issues, consider whether the problems are indicative of deeper systemic failures. Foundation and structural issues in new construction should be an immediate deal-breaker. No amount of repairs can give you confidence in a home that was built incorrectly from the start. If you're considering a home from this builder, get a thorough inspection BEFORE you're under contract, and make sure you have an inspection contingency to protect yourself. Don't make the same expensive mistake I did.

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      Customer ServiceTechSales & MarketingPriceRates

      Reviewed Oct. 5, 2025

      Tried to buy in Manalapan, NJ. We would get a price quote/contract by email. On arrival in their office would get a runaround. Standard reply was that management would not accept the contract. Then the price would change dramatically. Classic case of BAIT AND SWITCH. Unethical and untruthful.

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      Reviewed Sept. 6, 2025

      If you are buying a new home from KHOV, especially in a new development make sure you are satisfied with the lawn and plans (in writing) for any landscaping in common areas. My experience has not been good, my lawn is 90% weeds, I can see more green mesh from the ‘sod’ than green grass. I am really tired of the excuses. Good luck!

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      Customer ServiceCoverageTechMaintenanceStaffHonesty & Transparency

      Reviewed Aug. 27, 2025

      The best place to start is at the beginning. After returning home from my deployment in Afghanistan, I began focusing on starting a family, which led me to K. Hovnanian Homes (Khov). We were shown a display house that was supposedly a model of how our home would be laid out. However, when the house was completed, it turned out to be a mirror image of what we were promised, leaving my daughter with a view of the neighbors' house instead of the open field we were led to expect. The layout on their site was completely misleading.

      Additionally, the wetlands near our property were represented in a different area than where our house was actually built. From my experience, the condition of the land on the day of showing the lot is likely how your property will end up looking. I've spent time working in the dense jungle bordering our lot, which the agent claimed would be suitable for my wife to play volleyball on. The area is so thick with shrubs and poison ivy that I wouldn't let my family help me remove anything.

      The warranty and repairs specialist we dealt with was comparable to the most basic union apprentices I've worked with. This man has visited my house multiple times, and each time he looks for the quickest and easiest way to get out of doing his job. He smiles to your face while undermining you behind your back. His name starts with a "P," and I advise you not to trust him--always double-check his work.

      I had settlement cracks running across the living room, and the patchwork repairs were horrendous. They installed broken cabinets, and when he returned to replace them, he shot trim nails through the cabinet, leaving them sticking out on the inside. The yard work is another matter; it's been horrendous. I brought in eight yards of topsoil to level out the hills and will have to purchase more next year to keep trying.

      We also discovered a factory defect with our tub. Mr. P informed us that our two-year-old had likely chipped the wall with a Barbie. After inspection, it turned out to indeed be a factory defect. Khov does not replace factory defects; they only cover the installation of materials. Now, after three years of trying to get the tub replaced so I can bathe my children, I find myself in contact with the manufacturer, playing the worst game of pass-off I've ever experienced.

      As a disabled veteran, I have been disappointed with Khov's lack of commitment to fixing their errors. Honestly, save yourself the trouble. I even led my parents away from Khov, recommending they go with Ryan Homes instead. I urge anyone considering Khov to do the same. I am a 13-year Seabee builder in the Navy and a 10-year union carpenter. Yes, I could fix these issues myself, but I have a problem paying to fix something I already paid professionals to do, which is how Khov markets itself--but that is simply not the case.

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      K. Hovnanian Homes Company Information

      Company Name:
      K. Hovnanian Homes
      Website:
      www.khov.com