K Hovnanian Builders

K Hovnanian Builders Reviews

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K Hovnanian Builders Reviews

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    Page 1 Reviews 0 - 10
    Staff

    Reviewed Sept. 30, 2024

    I purchased my home 5/16/2023. The site informed me that the home comes with a one year warranty including a one time re-caulking. I submitted my claims online as instructed by site manager. Some of the repairs were and the other repair were denied saying that it was submitted after the one year period ended. When I have a copy of everything that was filed and the repair person I was dealing with is no longer with the company so now I am left with cracking floors, sink drain rusting 2 month after moving in (cheap material), a/c vent that constantly rattles when operating. They said it was normal.

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    Reviewed Sept. 30, 2024

    K Hovanian's Four Seasons at Kent Island (Maryland): The stone stack veneer on a number of the condo buildings and on some homes has been falling off since the first year that construction started. K Hovanian has done nothing to fix the problem therefore the home values are in danger of declining. Netting has been placed over entryways, thereby making the buildings look even worse. Until this is addressed, it is unwise to buy in this community.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Sept. 25, 2024

      We closed on July 16 moved in our home first week of August 2024. We noticed a lot of flaws on the inside and outside of our home. Some issues were addressed in the beginning but then we were lied to from the building manager and then home warranty person came to address more issues only 2 were dealt with. Which was about a month ago. My ceramic tiles are uneven the drywallers did a horrible job with the mudding, paint was horrible. There is so much more I will address an attorney and sue K Hovnanian for the sloppy job putting this home together. We made several calls and the follow-ups are horrible.

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      Punctuality & Speed

      Reviewed Aug. 9, 2024

      This is my first time owning a home. I have to say my home is beautiful however the company doesn’t take pride in what they build. Let me tell you why! Sure looks lovely outside inside then when you get to really start to settle in, you start to notice all the things that they decided to take Shortcuts on and when you try to have it fixed, they try to take advantage of you. They will do anything possible to avoid to have to fix what they’ve done wrong. Especially if you’re a female. They go through many different businesses do not take pride and what they do. Everything is done quickly and cheaply as possible, so many thing needing to be fixed and if they think they can pull a fast one on they sure will! My suggestion don’t have your home Bill by Khov Have they have no pride. Let me save you the money and the hassle. I wish I knew what I know now before I invested in such a big investment. Be smarter.

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      Price

      Reviewed July 22, 2024

      Horrid builder. Home is 3.5 years old. Had to clean dirt out of A/C because they didn’t vacuum it when it was open for construction & replace a part. $700 cost. Water heater has corroded in 3.5 years. They use cheap products. Under warranty but why would I want another cheap water heater? $354K purchase price in 2020. Unacceptable.

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      Customer ServiceStaff

      Reviewed July 11, 2024

      Beware!!! K Hovnanian builder reps are dishonest, crocks, and thieves. They promised the house would be ready by month of August, September went by and nothing materialize. They kept moving the goalpost of closing on the house until end of October, according builder supervisor claimed that they have encountering the electrical power grid to provide power to the house, that when I start noticing of telltale signs were totally dishonest with me, specifically the picture of the house they kept sending me. On September 28th that when things start unraveling during my phone a call from Lorena about paying the 30% down. I would like to submit an evidence of my exchange email with Lorena which is shown on pay 4 about the amount of that I have spent of my belonging.

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      Verified purchase
      Installation & SetupContract & TermsCoveragePricePunctuality & SpeedStaff

      Reviewed June 26, 2024

      We went under contract with K. Hovnanian Homes in Port Saint Lucie. Over 6 months later, this became one of the worse decisions of our life. Throughout the entire process, we were treated with a severe lack of empathy. The nightmare began with our initial walkthrough. The property wasn't professionally cleaned and was littered with construction debris and dust - making it difficult to properly inspect the property. The home itself wasn't even fully complete. The fridge and a cabinet were not installed, the yard was improperly graded, the sod was covered in standing water from rain 48 hours prior, it was weed-ridden, and the list goes on.

      We found an active leak under one of the windows. The cabinets had nearly 50 scratches and dings throughout. All but 1 or 2 doors did not close properly and the door frames were all damaged. The AC Compressor wasn't properly leveled and the concrete platform was dipping. All but 2 windows didn't latch shut. We compiled a list of close to 40 items that needed to be remedied. It was a complete disaster.

      At risk of walking away, the K. Hovnanian team allowed us to use a professional inspector to review the home 2 weeks after our initial walkthrough. We were informed that most of the items were resolved during these 2-weeks. We couldn't believe what our inspector found on top of the issues we identified. Not only were the majority of the items we identified unresolved, but there was mold completely covering 15 trusses, the ground wire was damaged, the shower drains were clogged with plaster, the trusses weren't properly reinforced, the roof was bowing, the insulation wasn't up to standard, the gutters were flashing, the windows didn't latch, and the list goes on. Our inspector shared that there wasn't one thing done properly to the property.

      Despite all of these issues, the entire K. Hovnanian team treated these issues as minor inconveniences and would put their focus on 2-3 of the issues, while completely ignoring all of the other concerns we brought up. They never once apologized for the quality of the work or inconvenience of the delay in the closing date. In fact, they tried to reduce our seller's credits by over $3,000 while also trying to charge us an additional 1.25% in point for our loan for a delay in closing that was due to their poor workmanship.

      Their VP of Sales, Julia **, will use your earnest deposit as hostage to try and prevent you from walking away. Below are some direct quotes from her: "Part of the reason I was asking about the other options is because there are contractual consequences to cancelling at this time. While I understand this may only exacerbate the concern that you are not being met empathetically, unfortunately, K. Hovnanian Homes stands with the terms of the purchase agreement. While, of course, you have the opportunity to cancel your contract at any time, doing so at this juncture does not result in the return of your earnest deposit." "I am sorry that you feel that your concerns were not met with empathy when K. Hovnanian’s actions have been quite the opposite."

      Over 6 months later, we have no home to show for and K. Hovnanian is refusing to return our Earnest Deposit despite what they have put my family through. Avoid at all cost.

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      Reviewed June 12, 2024

      Horrible experience.... Wish I could afford to get out. We were one of the first buyers in Hatteras Hills in Delaware, They charged us $30 thousand more for the house than it appraised for at closing. The quality of the lights, toilets, carpets, doors and every other add on, is builders quality or less if that's possible. This is a 55plus community,. There are NO outlets or lights of any kind on the back of the house. No railings on the front porch, the garage sheetrock joints look like they threw the spackle at the wall. The amenities (pool, clubhouse, public areas were supposed to be finished by spring). We have a large hole with some concrete in it and a clubhouse that no one is even make an attempt to work on, and it's almost July (guess they meant Spring of 2025). We keep paying our monthly dues and get nothing... Save your money...

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      Coverage

      Reviewed April 22, 2024

      We purchased our home in K Hovnanian Four Seasons Kent Island in July 2022. What a nightmare. Shortly after moving in we discovered mold. The walls behind main bath and kitchen cabinets were covered. It took them over 7 months to remediate. Terrible quality ceilings, trim, drywall, painting. Leak due to electrician drilling hole in upstairs bath drain. Months to replace damaged cabinet door. Shoddy repair of office sliding door. They "fixed" our neighbor's water heater and we hear the power vent run in OUR house all the time. They do not care.

      Concrete work is subpar all over the neighborhood. Neighborhood trees are dying due to lack of proper planting. Their mode of operation is to slap these homes up as quickly as possible and then hope that the buyers do not notice the poor workmanship. This is our third new build. We have had more issues in less than two years than we had in our previous two homes over a 20 year span. If I had the opportunity to do this again, I would not. I would run away from K Hov as fast as I could. Do not buy.

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      Reviewed April 17, 2024

      My issue was with the warranty services. My fence started leaning after high winds and they didn't want to accept responsibility for anything. Just came out to look and said as long as it's dug 18 inches it's no issue. All other builders' fences had no problems with high winds.

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      K Hovnanian Builders Company Information

      Company Name:
      K Hovnanian Builders
      Website:
      www.khov.com