K. Hovnanian Homes Reviews

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About K. Hovnanian Homes

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K. Hovnanian Homes develops residential communities and single-family homes. Established in 1959, it offers a variety of home designs and customizable floor plans across multiple states. The company offers modern amenities and family-friendly layouts in its communities.

Pros
  • High-quality construction materials
  • Smooth home buying process
Cons
  • Poor communication from management
  • Warranty claims often denied

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K. Hovnanian Homes Reviews

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    Customer ServiceTechPricePunctuality & SpeedMaintenanceStaffRates

    Reviewed March 9, 2026

    My home was built during the COVID pandemic period, and the contractors and subcontractors used by K. Hovnanian appeared to change constantly throughout the build. There was little consistency in who was doing the work from one week to the next. This lack of continuity clearly resulted in inconsistent workmanship, which is something that is unacceptable for homes priced above $1M. During the first-year warranty period, K. Hovnanian sent a contractor to repair nail pops and drywall seams. Unfortunately, the repairs did not last. Nearly four years later, I am now experiencing widespread drywall seam cracking across both the main level and upstairs level of the home.

    Many of the seams that were “repaired” during the first-year warranty have failed again in the exact same locations, along with numerous additional cracks that have appeared along long ceiling runs, wall seams, and interior corners. In several areas, the drywall tape itself is visibly separating from the wall or ceiling surface. The photos included with this review show multiple examples of the problem. This is not a minor cosmetic issue, but rather it is a widespread finish failure affecting numerous rooms throughout my home.

    For context, I have built and lived in several brand-new homes over the years and have NEVER experienced anything close to this level of drywall cracking or tape failure, especially so early in the life of the home. The home has been continuously occupied since completion in 2022, with proper heating, cooling, and ventilation, and it has been well maintained. Aside from these drywall issues, the home is kept in excellent condition and presents like a model home. However, the failing drywall seams are highly visible and extremely frustrating in what was marketed and priced as a premium-quality home. Problems like this strongly suggest poor drywall installation and finishing during construction.

    I am sharing this review so prospective buyers understand the quality issues I have experienced and so the builder has the opportunity to publicly address the situation. At this price point, homeowners should reasonably expect professional workmanship and durable finishes—not widespread drywall failures within the first few years of ownership. I absolutely welcome a response from K. Hovnanian explaining how they intend to properly resolve these issues. Thank you.

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    Customer ServiceRefunds & PayoutsMaintenance

    Reviewed Feb. 13, 2026

    If I could give zero stars, I would. Absolutely terrible builder — STAY AWAY. This is what they call a “Level 2 finish.” The workmanship is unacceptable. On top of that, they forgot to insulate our ceilings before we moved in. We are now spending thousands of dollars out of pocket to fix mistakes that never should have happened in the first place. I’m posting this so others can be warned. Do your homework before signing anything with this company — unless you want to be stuck with awful walls and a poorly built home.

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      Customer ServiceStaff

      Reviewed Feb. 8, 2026

      Eric was extremely knowledgeable and well informed with the buying process. He helped tremendously with financial recommendations. He stayed in constant follow-up with us, and kept us completely informed of the process.

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      TechSales & MarketingPunctuality & SpeedStaffLoan ProcessRates

      Reviewed Jan. 27, 2026

      I am submitting this complaint due to misrepresentation, lack of disclosure, and internal failures between K. Hovnanian at Vdara and K. Hovnanian American Mortgage that resulted in the wrongful withholding of $5,000 in earnest money. From the outset, I explicitly stated to sales representative Amanda ** that the property at ** was being purchased as an investment property. Despite this, I was provided a contract and seller contribution structure that exceeded what is permissible for investment loans.

      After execution of the contract, loan officer Ava ** informed me that I did not qualify for the loan terms presented due to the property not being a primary or secondary residence—information that was known prior to contract execution. Additionally, I was induced to sign based on a 3.75% interest rate, presented as time-sensitive, which was subsequently altered after execution. This materially changed the transaction. Due to these errors, I was forced to terminate and my earnest money was withheld despite clear documentation showing the failure originated with the builder and lender. I am seeking full reimbursement and am pursuing legal counsel should this matter not be resolved promptly.

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      Customer ServiceCoverageStaffTimeliness

      Reviewed Jan. 19, 2026

      K Hovnanian Homes - House caught on fire. When she was not home. I got a call from her daughter that the home was on fire! I drove an hour to the home. I got there, and the fire department was there. I asked the on-duty fire supervisor what happened, and he said the oven and stove had come on and never shut off, causing the fire. Francis has been in rehabilitation for 2 weeks; she was not even home. Your company sent an investigator to the home the next day.

      I met with him at 12:15 the next day, and he told me that the unit should have been kicked off by the 220 GFCI breaker that the home builder installed while building the home. He told me that it could be faulty that was the reason it didn't kick off the unit. He even mentioned that the unit itself should have kicked off the breaker. If the plug doesn't have the adequate wiring, it will not operate correctly, which is a fire hazard and isn't safe for anyone to live in this home. A.S.A.P. (The home builder will be responsible for repairing the damages.)

      Pros: Not a good company.
      Cons: Saying that they are not going to take care this matter.

      Preferred solution: They need to repair the damages to her home before she gets released from the hospital.

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      Sales & MarketingPricePunctuality & SpeedStaffRatesResolutionHonesty & Transparency

      Reviewed Dec. 29, 2025

      What was the most enjoyable aspect of our home buying experience with K. Hovnanian Homes in Sealy, TX? Sadly, nothing! As retirees, my husband and I were left feeling deceived and hurt because we believe the salesperson engaged in unfair practices and took advantage of us. Our objective was to find our forever home, but after completing the purchase, we discovered that we had been misled and paid a premium price for a house that didn't even fit our furniture. Following research and discussions with neighbors, it became clear that it was too late to rectify the situation. Despite having paid cash for the house and having recently moved in, we are now contemplating selling and relocating due to the extremely disappointing experience with K. Hovnanian Homes. Please be advised!

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      TechMaintenanceStaffResolution

      Reviewed Dec. 19, 2025

      Buyer beware. Bought a 2300 square-foot house and the upstairs doesn’t heat or cool properly. Was told by outside vendor air-conditioning unit was not to spec. KHov would not do anything to fix. It was an ongoing problem for over a year. Invest your money somewhere that people will actually help fix the issue, not just let the issue linger until the warranty is no longer in effect.

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      Customer ServiceCoverageTechPricePunctuality & SpeedOnline & AppMaintenanceStaffBilling

      Reviewed Dec. 15, 2025

      Terrible lending group. I used K. Hovnanian® Homes as a lender and my experience was downright awful. I chose to work with K. Hovnanian Homes based off of the reviews I saw on their website commenting their professional, and lovely showings. This was completely false. They must buy their reviews, as when I used their service the facade fell off. Upon signing the representative became cold, a stark shift in her demeanor. This was the first signal that there was something up. Not a week later I began receiving calls and notices from a debt collection agency stating I am overdue on our first payment, something that in the signed contract stated wouldn't be charged until the agreed upon time. When attempting to contact K. Hovnanian Homes and get in touch with their reps, we were given the cold shoulder and bounced around and told it wasn't their problem.

      Eventually our credit began taking hits and it took the threat of a lawsuit to fix the mess. This company took our peace of mind and completely ruining our first home buying experience, and has created and has still not fixed all the issues they caused by not adhering to the signed contract. Will never use this agency again as they breached contract, sold our debt before the first scheduled payment, and have been a nightmare for us.

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      Customer ServiceSales & MarketingPriceRatesTransparencyHonesty & Transparency

      Reviewed Dec. 13, 2025

      K. Hovnanian assured me at the time of purchase that there would be no street parking along the community’s small residential roads. That assurance has proven to be completely untrue. Vehicles are now scattered throughout the neighborhood—parked along streets, on sidewalks, and even directly in front of garage bins, preventing trash pickup. Homeowners are forced to weave through a gauntlet of parked cars just to access their own homes.

      Every residence has a one- or two-car garage, and there are designated parking areas. However, K. Hovnanian clearly failed to invest in sufficient parking for the community. The result is constant overflow, compounded by an HOA that does not enforce the established parking rules. Had I known this would be the reality, I’m not confident I would have purchased this home. At minimum, the parking situation was misrepresented to facilitate the sale. When paying top-of-market prices for a home, I expect transparency—not to be misled after the fact.

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      Customer ServiceSales & MarketingPriceStaffRatesTransparencyHonesty & Transparency

      Reviewed Dec. 5, 2025

      As a recent K. Hovnanian home buyer in Delaware, OH we are very happy with our decision. Deb ** made the sales process smooth and was very responsive and helpful. She followed up on time and had always done her homework and anticipated all our questions. The Project Manager; Deric **, is awesome! He walked thru every step of the construction process and made sure we were happy with our decisions. He is very transparent and honest and made us feel like we were important to the process and listened to all concerns and addressed them in a professional and courteous manner. We shopped many communities and homes in the greater Columbus area and Hovnanian’s offering had far more standard features than their competitors and the price was very competitive. Financing is flexible and the team made the options easy to understand.

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      K. Hovnanian Homes Company Information

      Company Name:
      K. Hovnanian Homes
      Website:
      www.khov.com