K Hovnanian Builders

This is about K Hovnanian Four Seasons Kent Island Maryland. First, kudos to them for building the clubhouse and recreation amenities on the best part of this property. They could have easily put this in the center of the community, and put expensive condo units there. That makes this HUGE community of 1300 units very attractive, despite how densely packed it is.

Terrible! Don't buy or trust this company, they have a scam where they keep your Deposit, be quickly saying your loan is approved and once your loan is approved in 1-5 days of signing contract they keep your deposit. As opposed to giving you 17 days to review the home, conduct inspections and appraisal. Definity don't use their scam artist in house lender. They told me "Don't mention that account you won't get approved." Still haven't received by $7500 EMD back. I signed contract on December 31, 2022, and cancel escrow on January 13, 2023, and they kept it saying, "Sorry your loan was approved." Probably a matter of time before they go under scamming people like this.

10 years in home. Now drywall corner bead, tape joints, and cracks. Foundation cracking in all walls, basement and garage floors uneven and major cracks siding loose and and comes off in wind. Windows tight and hard to operate. Main floor sagging and uneven. Shower water line failure on day one causing major damage and mold. So many smaller problems fitting, trim, cabinets, doorknobs and locks. Better builders for less money out there. They talk a good home but did not deliver. So disappointed. Do NOT LET THEM BUILD YOUR DREAM HOME. IT WILL BE A NIGHT MIRROR.

We love the Four Seasons Community. However, we would not recommend building a new home with KHov. We closed on our home in August 2021. Since it was built during the housing boom, supply chain issues, and labor shortages, some of the workmanship was not up to par. KHov has not worked in a timely manner to resolve the issues. We spoke to the Divisional President and wrote a letter to the warranty department in October 2022 about getting warranty work completed, but we still have many open tickets. KHov should stand behind their work, fix any issues in a timely manner, and improve on their communication throughout the warranty process.

Worst mistake I’ve ever made is buying a home from these con artists. Their GC, Gennaro finds it appreciable to trespass on private property to call the owners “entitled,” yelling profanities in front of children and completely escalating to a scene after asking him to leave our property. That’s not even the worst of it, the quality of this home is atrocious, rusty nails sticking out of the kitchen cabinets, a safety hazard; holes in the soffit; paint overspray on every surface of the home; broken doors. The list goes on and on. They push to close with promises of correcting the many issues, but all lies. RUN from this builder!

I purchased a new home from K Hovnanian in August 2022. It's the biggest mistake I have made in my adult life. The construction quality is as bad as you can imagine, and they fight you every step of the way on warranty issues. After 5 months I still have outstanding warranty issues. One of my neighbors tried to organize all of us to file a Class Action Lawsuit against K Hovnanian, but why bother. They have an army of Lawyers that will just paper you to death. They built a beautiful, flawless Model Home, but our homes are full of defects and poor quality workmanship. They could have stepped up and tried to make it right, however they have treated us like garbage.

Be aware of this builder, they do not want to accept warranty claims whatsoever. One of our vent pipes on our roof was installed incorrectly without a collar which led to water draining down the pipe and rotting our roof decking. K. Hovnanian sent out a roofer to look at the issue and damage. They came up with every excuse to avoid the claim and ended up blaming the nails that held the vent on and said it's home owner maintenance when clearly it was installed incorrectly. I hired my own roofer to come out and he said it was clear the damage was caused by the missing collar. Both roofers did agree on one thing and that's the fact that it was installed incorrectly.

I purchased my home from KHov on September 16th, 2022. 14 days later, there was a sewage backflow that caused urine and fecal matter to contaminate my master bathroom and my master closet. KHov's construction manager came out with a plumber and tried to tell us that their cleanup remedy was to sanitize the floors, carpets, and baseboards that were contaminated with the fecal matter and urine water. After complaining that this was unacceptable, they called a remediation company to come out. This company then bagged up our personal contents and threw them in our home garbage bags and disposed of them in our household garbage cans. This consisted of suits, jackets, shirts, shoes, towels, etc. KHov then decided that they will come out the following week to inspect the plumbing lines. The remediation company left fans and a humidifier to dry out the bathroom.

We bought the Colorado model in Woodbridge, VA in 2017 for over $650,000. Less than five years later, (1) the plastic water hose connecting the toilet to the wall leaked and needed a plumber (KHov should have used metal hoses instead of cheap plastic ones). (2) The shower head (even brand new ones) leaked continuously causing constant pink mold to grow no matter how many times the shower stall was bleached. The shower tiles and walls had to be removed and replaced since the leak originated behind the wall in the pipe regulator (see picture), which was again the result of cheap parts. (3) Also, the GE dishwasher broke down during Year 3. People who spend over $650,000 on a brand new house should have at least five years of peace before major appliances break down! I love the layout of the house but hate that KHov buys the cheapest parts that break down soon after the warranty expires.

I've owned many homes in my adult life and had 3 homes built. The experience with K Hovnanian was my worst, by far. They build a shoddy home and then when there are issues, use every excuse to not honor any warranties. We actually won arbitration against them, which cost us $700 to do. After "winning," we find out they refused to fix the problem properly so in order to get them to fix it properly we would have to take them to another arbitration and pay another $700.