K Hovnanian Builders

K Hovnanian Builders

 1.3/5 (238 reviews)
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Overall Rating1.3 out of 5
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About K Hovnanian Builders

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K Hovnanian Builders Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: May 8, 2023

This is about K Hovnanian Four Seasons Kent Island Maryland. First, kudos to them for building the clubhouse and recreation amenities on the best part of this property. They could have easily put this in the center of the community, and put expensive condo units there. That makes this HUGE community of 1300 units very attractive, despite how densely packed it is.

However, we ultimately did not buy here. Two major reasons. First is lot premiums. All the lots have premiums, even the ones backing to roads or to each other with nothing special about them. The prime lots, backing to trees are $150K AND UP. Not only is this 3x the lot premiums for any other comparable lots in any other 55+ community within 200 miles of this community, but just ABSURD for 50’ x 120’. With house prices starting at over $600k BEFORE ANY UPGRADES (and you WILL want some) the lot prices make the houses simply ridiculously expensive for a RETIREMENT community.

Next is the contract. You agree not to sue, even a class action suit (which might be warranted given other comments on this site). They reserve the right to change ANYTHING, AT ANY TIME. You may THINK you are getting certain appliances, cabinetry, flooring, etc. but they can change that and not even tell you! You want windows on the sunny side or facing away from your nearest neighbor? They can REVERSE the house plan without telling you and without your permission.

You want to come by and see the progress or do a little inspection? They call that TRESPASSING and it immediately voids the contract! Yes, you can hire an independent inspector pre-drywall and pre-closing, but they are under no obligation to address ANYTHING your inspector finds. There is a pre-closing walk down, just like any other builder, but you HAVE to close whether or not they have resolved the items. The heat doesn’t work? Too bad, you have to close. No refrigerator? Too bad, you have to close. Toilet doesn’t flush? Too bad, you have to close. WHEN do they HAVE to fix things on the punch list? Whenever they freaking feel like it.

Finally, they can cancel your contract at ANY TIME for ANY REASON by refunding your money +$500. So if you ask too many questions or look into things too closely, Bye Bye. I could go on and on about more problematic business practices, but I think you get the idea…. Such a shame for a community that has such potential, but why would ANYONE want to sign a contract with a company like this? We sure didn’t…

4 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 5, 2023

Terrible! Don't buy or trust this company, they have a scam where they keep your Deposit, be quickly saying your loan is approved and once your loan is approved in 1-5 days of signing contract they keep your deposit. As opposed to giving you 17 days to review the home, conduct inspections and appraisal. Definity don't use their scam artist in house lender. They told me "Don't mention that account you won't get approved." Still haven't received by $7500 EMD back. I signed contract on December 31, 2022, and cancel escrow on January 13, 2023, and they kept it saying, "Sorry your loan was approved." Probably a matter of time before they go under scamming people like this.

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    Rated with 1 star
    Verified Reviewer
    Original review: March 7, 2023

    10 years in home. Now drywall corner bead, tape joints, and cracks. Foundation cracking in all walls, basement and garage floors uneven and major cracks siding loose and and comes off in wind. Windows tight and hard to operate. Main floor sagging and uneven. Shower water line failure on day one causing major damage and mold. So many smaller problems fitting, trim, cabinets, doorknobs and locks. Better builders for less money out there. They talk a good home but did not deliver. So disappointed. Do NOT LET THEM BUILD YOUR DREAM HOME. IT WILL BE A NIGHT MIRROR.

    8 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 13, 2023

    We love the Four Seasons Community. However, we would not recommend building a new home with KHov. We closed on our home in August 2021. Since it was built during the housing boom, supply chain issues, and labor shortages, some of the workmanship was not up to par. KHov has not worked in a timely manner to resolve the issues. We spoke to the Divisional President and wrote a letter to the warranty department in October 2022 about getting warranty work completed, but we still have many open tickets. KHov should stand behind their work, fix any issues in a timely manner, and improve on their communication throughout the warranty process.

    14 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 5, 2023

    Worst mistake I’ve ever made is buying a home from these con artists. Their GC, Gennaro finds it appreciable to trespass on private property to call the owners “entitled,” yelling profanities in front of children and completely escalating to a scene after asking him to leave our property. That’s not even the worst of it, the quality of this home is atrocious, rusty nails sticking out of the kitchen cabinets, a safety hazard; holes in the soffit; paint overspray on every surface of the home; broken doors. The list goes on and on. They push to close with promises of correcting the many issues, but all lies. RUN from this builder!

    22 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 28, 2022

    I purchased a new home from K Hovnanian in August 2022. It's the biggest mistake I have made in my adult life. The construction quality is as bad as you can imagine, and they fight you every step of the way on warranty issues. After 5 months I still have outstanding warranty issues. One of my neighbors tried to organize all of us to file a Class Action Lawsuit against K Hovnanian, but why bother. They have an army of Lawyers that will just paper you to death. They built a beautiful, flawless Model Home, but our homes are full of defects and poor quality workmanship. They could have stepped up and tried to make it right, however they have treated us like garbage.

    18 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 29, 2022

    Be aware of this builder, they do not want to accept warranty claims whatsoever. One of our vent pipes on our roof was installed incorrectly without a collar which led to water draining down the pipe and rotting our roof decking. K. Hovnanian sent out a roofer to look at the issue and damage. They came up with every excuse to avoid the claim and ended up blaming the nails that held the vent on and said it's home owner maintenance when clearly it was installed incorrectly. I hired my own roofer to come out and he said it was clear the damage was caused by the missing collar. Both roofers did agree on one thing and that's the fact that it was installed incorrectly.

    15 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 29, 2022

    I purchased my home from KHov on September 16th, 2022. 14 days later, there was a sewage backflow that caused urine and fecal matter to contaminate my master bathroom and my master closet. KHov's construction manager came out with a plumber and tried to tell us that their cleanup remedy was to sanitize the floors, carpets, and baseboards that were contaminated with the fecal matter and urine water. After complaining that this was unacceptable, they called a remediation company to come out. This company then bagged up our personal contents and threw them in our home garbage bags and disposed of them in our household garbage cans. This consisted of suits, jackets, shirts, shoes, towels, etc. KHov then decided that they will come out the following week to inspect the plumbing lines. The remediation company left fans and a humidifier to dry out the bathroom.

    Sunday morning, the sewage back flowed again, this time in the master bathroom (again) and my front bathroom. The same issue, more fecal matter, toilet paper, and urine contaminated water in the shower and bathtubs. A different plumber comes out, removes a toilet, and finds construction debris, sheetrock layers, and construction rags in the plumbing pipes. The remediation company has to come back out and throw away more personal belongings and add more fans to the home.

    For weeks, we have been fighting with KHOV to do the right thing. We received a delinquent bill notice from the remediation company saying there was a failure of non-payment on our end. We have yet to have the baseboards fixed, and KHOV has repeatedly refused to pay for our personal belongings that were damaged due to their negligence. There is no reason I should be filing an insurance claim 14 days after moving in to the home. It is absolutely disgusting that sewage was in our home and KHOV tries to just sanitize fecal matter and urine in my home. Refusing to replace belongings that were damaged by their negligence should not be left to me.

    21 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Oct. 22, 2022

    We bought the Colorado model in Woodbridge, VA in 2017 for over $650,000. Less than five years later, (1) the plastic water hose connecting the toilet to the wall leaked and needed a plumber (KHov should have used metal hoses instead of cheap plastic ones). (2) The shower head (even brand new ones) leaked continuously causing constant pink mold to grow no matter how many times the shower stall was bleached. The shower tiles and walls had to be removed and replaced since the leak originated behind the wall in the pipe regulator (see picture), which was again the result of cheap parts. (3) Also, the GE dishwasher broke down during Year 3. People who spend over $650,000 on a brand new house should have at least five years of peace before major appliances break down! I love the layout of the house but hate that KHov buys the cheapest parts that break down soon after the warranty expires.

    14 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 14, 2022

    I've owned many homes in my adult life and had 3 homes built. The experience with K Hovnanian was my worst, by far. They build a shoddy home and then when there are issues, use every excuse to not honor any warranties. We actually won arbitration against them, which cost us $700 to do. After "winning," we find out they refused to fix the problem properly so in order to get them to fix it properly we would have to take them to another arbitration and pay another $700.

    We finally told them we would use our own excavator and pay out of pocket. Basically any warranty you have with them is completely useless and they limit their liability in their contract by forcing you to go to arbitration and not a regular court hearing. I can't say enough bad about this company. I even reached out to every contact I could find (probably 10 people) in the hopes that someone would help me above the warranty guy, who was a complete jerk. No one would help. They literally don't care. Use anyone else but this company.

    18 people found this review helpful
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    K Hovnanian Builders Company Information

    Company Name:
    K Hovnanian Builders
    Website:
    www.khov.com