K. Hovnanian Homes Reviews

Exceptional Service and a Truly Caring Team at K. Hovnanian Homes at Heritage Ranch. We had a great experience with K. Hovnanian Homes at Heritage Ranch. From start to finish, their team was incredibly understanding, professional, and supportive. Robert Simmons, our sales representative, was extremely helpful and knowledgeable about every aspect of building a new home. He was consistently communicative, always checked in to make sure we were taken care of, and truly went above and beyond to make us feel confident throughout the process.

Without any remorse or recourse K Hovnanian Homes needs to be held responsible for their poorly constructed homes and their inability to own up to their poor craftsmanship! Their inability to help their homeowners with the serious issues on newly constructed homes needs to be addressed and they need to feel it! Reading their responses to the BBB, Consumer Affairs, and Google complaints/reviews. K Hovnanian, is bullying their clients and need to be held responsible for the absolute poor quality of their builds and the workmanship of their hired contractors!

Builders were doing wall construction and came onto our property, damaging our water lines, messing up our rock, and killing one of our plants. Not only is their negligence disrespectful to our property, but blaming us unapologetically for damaging the HOA wall's foundation and refusing to repair our landscape is irresponsible and careless. I do not recommend this company until this has been remedied.

After purchase customer experience is very bad. You need to open a service ticket just to get it closed without getting any work done. They always come up with excuses to avoid the costs for replacing/repairing the items.

The experience that we've had so far has been a complete disappointment to say the least, what was supposed to be the happiest moment for our family our first home has turned into a completely stressful process of looking for plumbers, contractors and having to fight to get what we were initially sold on. The sales representative presented us one of the Specs homes advertising it "the same as the model home." She went so far to say "Everything you see here that's what you'll get in your home".

Working with K Hovnanian Builders’ lender was a nightmare. If you’re considering using K Hovnanian American Mortgage, be aware that they will find any excuse to keep your earnest money if you don’t end up closing. I was subjected to an endless cycle of back-and-forth emails, text messages, and repeated document requests from December 6, 2024, to February 5, 2025. The loan process was strung along with false reassurances that everything was on track, only for them to deny the loan at the last minute while keeping the deposit. One of their account managers, even had the audacity to refer to my spouse’s money as “dirty” in an email—completely unprofessional and unacceptable.

After living in our K.Hovnanian home for three years, I am finally sitting down to write this long-overdue review. The experience has been nothing short of a nightmare, and the quality of their work is absolutely appalling.

Such a regretful experience. I have been owning my home for 2 years now and ever since I moved in I have been having issues with the house. They would come out and fix it. Now they tell me warranty is over, to hire a handyman and they tell me that I have so many reports already, they have records. Well that should tell you a lot about the place that if they have a lot of reports is because it has been giving me problems. Please be careful with this company. After a year of warranty expiration things start going bad. My neighbors are all having same issues. We are gathering the block so we can file a complaint as a block because of the pipes leaking, AC going out, walls chipping, so many other. Please select other home companies to get your new home

After living in our townhouse for some years now, we ultimately have to bring notice of problems and shortcuts with plumbing and insolation. We have tried for years to correct the flow/distribution of hot and cold water with frequent plumber visits who say that they cannot understand the pipelines from the outside and then from the waterheater. We have scalding water out of the backyard spigot and lukewarm water in the upstairs shower and sink which cannot be used at the same time if it is to remain at desired temperature. In short, our plumbing/water lines are not correct from the builder!

This builder not only dishonest but also unprofessional. The house is not finished, and they called us to close the escrow. They refused to repair or fix the house by intimidate, harass and mental abuse us and we are their customer. This builder used unprofessional subcontractor to build a defective house for us. The builder forgot to connect the gas pipe for my house before we closed the escrow. No one done walk through with us and the house is dangerous to live with uneven floors. Many people were trapped in this defective house.

This will be our third time owned a house but it's our first time to buy a new contraction home. We just moved to Orlando and we called KVHovnanian builder if there any home ready to move in so they told us they have one ready in September. Since this is our first time we didn't know if this one is pre sale home so from September we have been waited until Oct 25th when they said the house is ready to close. We signed an agreement and we were thrilled it meant we don't need to live in RBNB anymore. So we started to order for delivery for 2 days after but yesterday my husband got a call from Sue in the morning saying it will be delayed until Tuesday, Oct 29th.

I purchased my home 5/16/2023. The site informed me that the home comes with a one year warranty including a one time re-caulking. I submitted my claims online as instructed by site manager. Some of the repairs were and the other repair were denied saying that it was submitted after the one year period ended. When I have a copy of everything that was filed and the repair person I was dealing with is no longer with the company so now I am left with cracking floors, sink drain rusting 2 month after moving in (cheap material), a/c vent that constantly rattles when operating. They said it was normal.

K Hovanian's Four Seasons at Kent Island (Maryland): The stone stack veneer on a number of the condo buildings and on some homes has been falling off since the first year that construction started. K Hovanian has done nothing to fix the problem therefore the home values are in danger of declining. Netting has been placed over entryways, thereby making the buildings look even worse. Until this is addressed, it is unwise to buy in this community.

We closed on July 16 moved in our home first week of August 2024. We noticed a lot of flaws on the inside and outside of our home. Some issues were addressed in the beginning but then we were lied to from the building manager and then home warranty person came to address more issues only 2 were dealt with. Which was about a month ago. My ceramic tiles are uneven the drywallers did a horrible job with the mudding, paint was horrible. There is so much more I will address an attorney and sue K Hovnanian for the sloppy job putting this home together. We made several calls and the follow-ups are horrible.

This is my first time owning a home. I have to say my home is beautiful however the company doesn’t take pride in what they build. Let me tell you why! Sure looks lovely outside inside then when you get to really start to settle in, you start to notice all the things that they decided to take Shortcuts on and when you try to have it fixed, they try to take advantage of you. They will do anything possible to avoid to have to fix what they’ve done wrong. Especially if you’re a female. They go through many different businesses do not take pride and what they do. Everything is done quickly and cheaply as possible, so many thing needing to be fixed and if they think they can pull a fast one on they sure will! My suggestion don’t have your home Bill by Khov Have they have no pride. Let me save you the money and the hassle. I wish I knew what I know now before I invested in such a big investment. Be smarter.

Horrid builder. Home is 3.5 years old. Had to clean dirt out of A/C because they didn’t vacuum it when it was open for construction & replace a part. $700 cost. Water heater has corroded in 3.5 years. They use cheap products. Under warranty but why would I want another cheap water heater? $354K purchase price in 2020. Unacceptable.

Beware!!! K Hovnanian builder reps are dishonest, crocks, and thieves. They promised the house would be ready by month of August, September went by and nothing materialize. They kept moving the goalpost of closing on the house until end of October, according builder supervisor claimed that they have encountering the electrical power grid to provide power to the house, that when I start noticing of telltale signs were totally dishonest with me, specifically the picture of the house they kept sending me. On September 28th that when things start unraveling during my phone a call from Lorena about paying the 30% down. I would like to submit an evidence of my exchange email with Lorena which is shown on pay 4 about the amount of that I have spent of my belonging.

We went under contract with K. Hovnanian Homes in Port Saint Lucie. Over 6 months later, this became one of the worse decisions of our life. Throughout the entire process, we were treated with a severe lack of empathy. The nightmare began with our initial walkthrough. The property wasn't professionally cleaned and was littered with construction debris and dust - making it difficult to properly inspect the property. The home itself wasn't even fully complete. The fridge and a cabinet were not installed, the yard was improperly graded, the sod was covered in standing water from rain 48 hours prior, it was weed-ridden, and the list goes on.

Horrible experience.... Wish I could afford to get out. We were one of the first buyers in Hatteras Hills in Delaware, They charged us $30 thousand more for the house than it appraised for at closing. The quality of the lights, toilets, carpets, doors and every other add on, is builders quality or less if that's possible. This is a 55plus community,. There are NO outlets or lights of any kind on the back of the house. No railings on the front porch, the garage sheetrock joints look like they threw the spackle at the wall. The amenities (pool, clubhouse, public areas were supposed to be finished by spring). We have a large hole with some concrete in it and a clubhouse that no one is even make an attempt to work on, and it's almost July (guess they meant Spring of 2025). We keep paying our monthly dues and get nothing... Save your money...

We purchased our home in K Hovnanian Four Seasons Kent Island in July 2022. What a nightmare. Shortly after moving in we discovered mold. The walls behind main bath and kitchen cabinets were covered. It took them over 7 months to remediate. Terrible quality ceilings, trim, drywall, painting. Leak due to electrician drilling hole in upstairs bath drain. Months to replace damaged cabinet door. Shoddy repair of office sliding door. They "fixed" our neighbor's water heater and we hear the power vent run in OUR house all the time. They do not care.

My issue was with the warranty services. My fence started leaning after high winds and they didn't want to accept responsibility for anything. Just came out to look and said as long as it's dug 18 inches it's no issue. All other builders' fences had no problems with high winds.

We settled on our K Hovnanian home in Coosaw Point SC in November 2016. Visually, our home was attractive. Was what we envisioned in our just built home. For the first year, KHovnanian addressed warranty issues. The problems with craftmanship and quality of equipment revealed themselves later. In 2023 roofing issues led to visible rotten wood in the front overhang ($3+K to repair). The dishwasher failed after 5 years and we replaced. The electric oven/range required service after electrical issues in the broiler/own caused by the initial wiring stopped the cooktop and oven from working. Now, not even 8 years from closing, we have to replace the air handlers in our "no-name" HVAC unit because our semi-annual maintenance check-up revealed leaks in the evaporator coil. According to the warranty service rep from KHov, "warranties are for 5 years." I believe most reputable HVACs are warrantied for 10 years.

We signed a contract January 2, 2024 on a home being built in Waterstone on Lake Conroe. The garage was full of building material trash and there was standing water around the house. I have brought this to the builder's attention and he said that the water will dissipate in a few days. It did not, I suggested french drains and was told not needed. The garage was cleaned out and I saw the garage floor was peeling and brought it to his attention. He said they would power wash and it would be fine. It was not. He then had a concrete guy came out to put something on top of it (I think it's called capping) made it worse and the foundation is moist all the time. Now they are doing another coat of something on it which is worse. The city of Montgomery failed the home due to standing water. We decided to cancel the contract, explained in detail the reason why and company will not refund our earnest money. They send a docusign document for me to sign stating "buyer's remorse" as reason for cancellation. I did not sign. It is now up for sale! Do not buy this house.

In 2022 K Hovnanian was to purchase my property in Pt St Lucie. The $1000.00 contract fee was held by an attorney. K Hovnanian canceled the contract and instead of the money going to the sellers it was returned by the attorney to K Hovnanian. Then K Hovnanian sent out 1099s like they had paid the seller (me) a thousand dollars when actually they did not pay the me or probably even the other sellers. It was too late to correct statement to the IRS so in 2023 they paid out the $1000. to me a seller that they dropped the contact on and did owed me in 2022. In fact they should have given that deposit to all the sellers they canceled on as per the contacts. Well now I get another 1099 for $1000. in 2023. I have not rec'd a response as of yet. I need them to correct it with the IRS. Maybe the other contracts they dropped should be looked at as they might not have been paid either and given forms saying they did.

I was truly excited about purchasing a new home and moving into a great community until it came time to do my end of the year inspection. Thomas came to do the repairs and below is the list of issues: When turning on the shower head, half the water poured from the faucet. Instead of fixing the issue, Tomasz caulked around the faucet. There was a floor crack. Tomasz fixed ¼ of what was visible, but left the other ¾ under the bed unfixed. He was really sneaky about it too, since he didn’t tell me about it.

Just purchased a home from K Hov. You would think spending a lot of money on a home, would get you a double sink vanity in the master bathroom. They also told us beforehand that it would also come with a double vanity. They gave us a crappy one-sink vanity that looks like a cheap motel sink vanity. The dishwasher also falls off the track all the time and barely cleans dishes. Moving into a brand new home I should not be replacing a dishwasher and vanity already! Ridiculous!

This company is absolutely TERRIBLE! I had a home build with them in 2021 and yes the initial viewing looks like a beautiful home but after a year and half you will see the home start to crumble as if it were 45yrs old! People in this Luke Landing community are selling after a year to find better shelter! Do NOT USE THIS COMPANY or you will regret overpricing for a crap home. Use RICHMOND or anyone else besides this company!

Part of a 2008-2010 senior living 850 home development in Jackson, NJ where some siding needs replacement. Hovnanian unable or unwilling to provide vinyl siding contractors name OR the manufacturer of siding for repair or replacement. Seems as if research reveals that the manufacturer (located in Canada) has very low cost material with shorter life span. The installation shows areas that do not meet current standards for installation. The area under windows has NO "under sill trim" and at the soffit, the siding is fixed under the soffit channel, preventing movement. Another area where under sill should have been used, as is with the recommended methods of installation. The .042 siding is at the very low end of standards for vinyl siding. Unapproved installation practices can only exacerbate the "finished" product.

The home looks great on the outside but when you look at the details, the cheap of the cheap is used. They hire people off the street to do repairs. They entice you with lender credits and their lender tries to charge you $20,000 more than any other lender because of your credits. I will never recommend or purchase another home from these scums ever.

I wanted to ask if anyone has done any investigative research on K Hovnanian Homes, I am going through a home purchase where from the beginning I was told that I would get my earnest deposit back at the end of the closing. Now I was told that the deposit is completely going towards the closing costs. I am a military veteran and I am using my VA loan eligibility to obtain a condo. Also at the beginning I would be getting the 4.5% interest rate they told me later this year over a year timeframe that my rate was not locked in because they could not do that at the time of the purchase. This was around August time frame that I was told I will be getting a 6.5% interest rate for using the VA but this is still quite a large amount.

Horrible quality, no resolutions. Do NOT waste your money. Go to a reputable Builder. I Built with them in 2021 and have had 2 5 years of the passing the buck on real issues. Don't sign a contract with them...You cannot go after them for not performing. There are plenty of reputable builders out there. K Hov is NOT one of them.

We bought a house 2009 with K Hovnanian. We are the first family to live in this house. We had a bad experience with this company. Please do not buy your dream home with them. They used cheap material. The door frame was damaged within 5 yrs. Garage frame was is rotten. The roof started leaking after one year. The A/C after 3 yrs it was damaged it was leaking. And they’re more small details that has happened to the house.

Please, and I urge anyone NOT to buy any home from K Hovnanian home builder, in Bakersfield, CA. They are the most dishonest, and deceptive company that I ever encountered in all my life. It cost me near $90,000 of losses, due to their conniving modus operandi. With all due respect, they are bunch of low moral characters on planet Earth. However, if you ever decide to buy a home from them, DO NOT. I advise you be aware of them, run away; like a devil running from a holy water. Please hire a good professional real-estate lawyer to deal with these pack of heinous. Good day!

Yesterday I closed on my new K. Hovnanian Home in DFW. I am extremely pleased with the entire process. Every KHOV employee or contractor I dealt with directly was knowledgable and professional. Some of the KHOV stars that made this process enjoyable were Michelle ** my sales consultant, Brent ** the Construction Manager in my community and Jason (sorry I don’t remember his last name) the KHOV warrantee representative that did the final walkthrough with me. This wasn’t my first new home purchase but this was my smoothest new home purchase start to finish. My only suggestion would be to simplify underwritings paperwork requirements by utilizing auto fill technology to transfer data from the purchase contract to the necessary documents. This was a minor inconvenience and hardly worth mentioning. No question K. Hovnanian Homes is Quality Company to deal with.

This is about K Hovnanian Four Seasons Kent Island Maryland. First, kudos to them for building the clubhouse and recreation amenities on the best part of this property. They could have easily put this in the center of the community, and put expensive condo units there. That makes this HUGE community of 1300 units very attractive, despite how densely packed it is.

Terrible! Don't buy or trust this company, they have a scam where they keep your Deposit, be quickly saying your loan is approved and once your loan is approved in 1-5 days of signing contract they keep your deposit. As opposed to giving you 17 days to review the home, conduct inspections and appraisal. Definity don't use their scam artist in house lender. They told me "Don't mention that account you won't get approved." Still haven't received by $7500 EMD back. I signed contract on December 31, 2022, and cancel escrow on January 13, 2023, and they kept it saying, "Sorry your loan was approved." Probably a matter of time before they go under scamming people like this.

10 years in home. Now drywall corner bead, tape joints, and cracks. Foundation cracking in all walls, basement and garage floors uneven and major cracks siding loose and and comes off in wind. Windows tight and hard to operate. Main floor sagging and uneven. Shower water line failure on day one causing major damage and mold. So many smaller problems fitting, trim, cabinets, doorknobs and locks. Better builders for less money out there. They talk a good home but did not deliver. So disappointed. Do NOT LET THEM BUILD YOUR DREAM HOME. IT WILL BE A NIGHT MIRROR.

We love the Four Seasons Community. However, we would not recommend building a new home with KHov. We closed on our home in August 2021. Since it was built during the housing boom, supply chain issues, and labor shortages, some of the workmanship was not up to par. KHov has not worked in a timely manner to resolve the issues. We spoke to the Divisional President and wrote a letter to the warranty department in October 2022 about getting warranty work completed, but we still have many open tickets. KHov should stand behind their work, fix any issues in a timely manner, and improve on their communication throughout the warranty process.

Worst mistake I’ve ever made is buying a home from these con artists. Their GC, Gennaro finds it appreciable to trespass on private property to call the owners “entitled,” yelling profanities in front of children and completely escalating to a scene after asking him to leave our property. That’s not even the worst of it, the quality of this home is atrocious, rusty nails sticking out of the kitchen cabinets, a safety hazard; holes in the soffit; paint overspray on every surface of the home; broken doors. The list goes on and on. They push to close with promises of correcting the many issues, but all lies. RUN from this builder!

I purchased a new home from K Hovnanian in August 2022. It's the biggest mistake I have made in my adult life. The construction quality is as bad as you can imagine, and they fight you every step of the way on warranty issues. After 5 months I still have outstanding warranty issues. One of my neighbors tried to organize all of us to file a Class Action Lawsuit against K Hovnanian, but why bother. They have an army of Lawyers that will just paper you to death. They built a beautiful, flawless Model Home, but our homes are full of defects and poor quality workmanship. They could have stepped up and tried to make it right, however they have treated us like garbage.