Coldwell Banker Realtors Reviews

My wife and I purchased a house that was listed through Coldwell Banker and handled by Nicole Hemmons. We were told that there had been no prior insurance claims against the house and they signed the contractual agreement stating such only to find out that that was untrue and the work was not done. Causing us to have pay to have the work done and time off work. We also were given a contract by the roof contractor for work alledgedly done which also was not the roof leaks and there is damage all throughout the house. the Agent and the seller claimed to have no knowledge yet we have paperwork showing they were communicating back and forth about it. We have tried several times to sette this atter with the Agent and Coldwell Banker and they have not called us back or contacted us regarding settling this matter.