Coldwell Banker Realtors Reviews
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Coldwell Banker Realtors Reviews
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Reviewed Aug. 14, 2024
They are the biggest frauds and cheats in the realty business. They sell defective and unfinished homes through their agents like Zac **. They fully support the frauds on innocent buyers by their agents.
Reviewed Aug. 12, 2024
Our agent York in Des Moines, Iowa. We used him because our son had a good experience with him. Last year we bought our home, This year we wanted to move closer to Des Moines. We used york. In the beginning he listed our home too high for the area.. He was fine for about 2 weeks. Then his home life changed and he stopped communicating with us. No feedback on open houses or when someone came and looked at the house. We had to call him for details, He is NOT DOING HIS JOB. But we can't cancel the contract. This is wrong! Your agent failed us and yet we have to wait until the contract expires. WE WILL NEVER US YOUR COMPANY AGAIN. WE WILL TELL PEOPLE NOT TO EVER USE YORK.
Reviewed Aug. 6, 2024
After my Coldwell Banker (CB) agent canceled my listing contract and took the listing off the Internet after two days of listing, using "upcoming travel" as her excuse without any respect or remorse and leaving me and my family in limbo, I reached out to her brokerage company (CB). I spoke with her district manager after it took me about three weeks to find another agent and set things back up. His response was, "CB agents can cancel their contracts unilaterally." He didn't see that we lost almost a month of the rental season and the potential tenants who came and saw the house due to his agent's incompetency and irresponsible behavior as damage. To him, it was simply a miscommunication. I would stay away from CB, considering their unilateral approach to everything.
Reviewed July 22, 2024
I want to share a bad experience I had with my agent named Albert ** at Coldwell Banker Realty in Boynton Beach, FL. At first he was friendly but when it came to paperwork he provided little to no guidance and seemed to be more on the seller's side than buyer's side (or my side). He cost me 10 grand for misguidance and pressure into placing large amount of money than necessary with no protection when banks did not offer me a mortgage.
Reviewed July 15, 2024
I recommended Ilene ** and Rudy ** to my daughter because I was financing the new mortgage. They had my daughter in tears twice, when buying a new home should be a happy experience. They told my daughter and myself what my daughter's existing house was worth and what it should be listed for. After they had her sign contract on the new house, which was only 4 weeks later, they told her they were going to list it lower and they didn't want to have any open houses.
When we asked why they said because of the quality of people it brings in. I'm no idiot, they just wanted an extra 2% to put in their greedy pockets. Now my Daughter Dana ** and I are a much larger debt than expected. When my daughter insisted on an open house they quit and walked away with their commission from the first house. Other realtors that we talked to and signed with said not having open houses is incompetent and rolled their eyes. Something needs to be done about these two crooked people.
Reviewed July 1, 2024
Do not use Coldwell Banker for anything. They are unprofessional, they will charge you for things that is not your responsibility, they are liars and are very deceitful. You have to threaten to take them to court for them to do their job. Do not go through Coldwell Banker!
Reviewed June 11, 2024
EILEEN **, a COLDWELL BANKER realtor in Slingerlands (Albany), New York is a horrible realtor and unprofessional. She's very flaky and never responds. Although she gave me an application to fill out for an apartment rental, she was very lazy and unprofessional and I had to practically hound her to review my application and documentation I forwarded to her. Her application requested financial and other sensitive information, yet she did not have the professional integrity to review it. Her excuse was that she was "busy." Her lack of professionalism left me with an uneasy feeling about having forwarded my confidential information to her.
Unfortunately, I assumed that COLDWELL BANKER was a reputable real estate agency, and that their realtors stood behind more than a century of a well-known name. It's unfortunate that in the current era of pervasive fraud, even real estate companies whose names were once trusted, have joined the ranks of deceit, employing underhanded tactics akin to those attempting to exploit unsuspecting clients.
Reviewed May 21, 2024
If I have the option I would give 0 star. They are very bad in terms of showing the property. In my case Coldwell Banker is a seller agent. We did went to property before closing and ask them the items in the home will be cleaned up. The Coldwell Banker Realtors committed that they will do. But after we close the home and we still see the items were in the home. And they never cared to clear them up in the same day. They want us to hold the item in the home until they find someone to clean it up.
Reviewed May 20, 2024
My husband and I purchased our very first home through Coldwell Banker Realty. Our realtor was David **. Several issues with the home were supposed to be fixed prior to move-in. My husband and I were reassured that those issues had been fixed and that there was proper documentation showing that those issues had been fixed. Shortly after moving in, the HVAC system started leaking. That was an issue that was supposed to be taken care of prior to move-in. Although David was helpful at first, he quickly went quiet on us once the extent of the issue was uncovered. Whomever installed the HVAC system - a brand new system - did not install it properly. The entire unit would have to be taken apart and put back together or replaced altogether. David ghosted us.
Meanwhile, we could not run the heat in December, January, or February. Instead we had to rely on emergency heat. Our electric bills were through the roof. Insurance was only willing to cover so much of the cost, leaving us with a $1300 bill. We could not afford to fork over that much money after just moving into a new home. But more importantly, we should not have had to pay anything. The HVAC system was supposed to be fixed prior to move-in. David ignored my husband's attempts to get in touch with him for weeks and weeks. Only when I called the office asking around for some help did he get back in touch with my husband. He explained that he had gone through a loss in his family and had intended for another realtor to work with us in his absence. But nobody ever contacted us. And had David let us know he was dealing with something in his personal life, we would not have felt abandoned.
But since that call, David has again stopped communicating with us. A VP at Coldwell Banker Realty, Tracy **, called my husband. She said that my husband and would have to cover the $1300, but that Coldwell Banker Realty would reimburse us $500. A slap in the face. We were guaranteed the issue would be fixed prior to move-in. It obviously wasn't. Coldwell Banker Realty, specifically David **, is at fault. They should cover the cost themselves. We should not owe a dime. My husband asked David for the paperwork showing the HVAC system was fixed prior to move-in. He has never produced the paperwork. My husband is also a veteran. Which David knew and Coldwell Banker Realty knew. This is his very first home, a home he worked hard for. What a disgrace this company is. They have millions upon millions, yet they can't pay $1300 for a mistake they made? DO NOT WORK WITH COLDWELL BANKER REALTY OR DAVID **.
PS: Our septic system and sewer lines also failed shortly after move-in. We were unable to use our toilets or showers for 2 weeks. Nobody helped us with that, either.
Reviewed April 26, 2024
This company engaged in highly deceptive business practices in Massachusetts. They have been collaborating between individuals at multiple brokerages and not disclosing what they were concocting. There are no words to adequately describe their heinous actions. The brokers individually were setting up entities to enrich themselves and buying properties. The branch manager totally ignored me when I complained about this. This grew and grew. They are now constructing new houses and demolishing existing homes selling them off market. They obstructed my business and relocation out of this state. They then opened up a luxury division. The manager in Newton Mass is horrible as well as Rude. The houses are all now held in some form of trusts (revocable and real estate). All of them are involved between brokerage companies. They are the worst. They are all very gleeful about their monetary and financial gains. Disgusting!!!
Reviewed April 23, 2024
I am a property manager for an association in Naples. Angelina ** an agent in Naples, Florida, requested information from our office which should have been acquired from the homeowner/seller After a few days, when she did not get her information on her time schedule, she proceeded to call the owner of the company I work with and imply that I am not doing my job. When I called to speak with her she became very aggressive and belligerent moving forward all property. Managers should know tactics. This particular agent uses when you don’t comply with her demand, even though they are not within the scope of our duties.
Reviewed March 18, 2024
I put my cabin on the market 6 months ago. Once it turned winter we agreed to take it off. As of 3 months ago in January, I asked to cancel listing. She withdrew it but it was never canceled. I’m blown away by this lack of professionalism. Also never heard A peep from her after asking, "Who will you list with after winter." I replied I’m not sure. No reason to treat me horribly. No reason to still keep the listing in your name. Don’t trust ** or her broker Iris. Both very unprofessional. I have asked for 3 months to cancel my listing. Still not cancelled.
Reviewed March 6, 2024
Dustin LIED to my real estate agent pretending to have a client interested in order to verify if I was accepting viewings to relay that info to my girlfriend, whom he is a client at a massage parlor. Do not trust him!
Reviewed Feb. 10, 2024
My wife and I vacation a lot in Hawaii and were thinking of moving there Waialua specifically until we began a conversation with Matty ** who was demeaning, cursed us and treated us like trash. He left my wife in tears. He’s incredibly unprofessional and should not be working with the public.
Reviewed Feb. 2, 2024
Had a meeting once we were pre-approved with this agent. Didn't sign with him because he made inappropriate passes towards my wife and young girls upon meeting him for the first time. We chose to go elsewhere...red flag, be aware. Not sure what else to add except remember this is an agent that could be selling your home for you or helping you purchase a home. Strongly advise not to use this agent.
Reviewed Oct. 9, 2023
I would never use Coldwell Banker again. In my personal experience I found them extremely unprofessional. 10/10 zero score. Everyone experience is different but this was my experience with the Six months I dealt with them.
Reviewed Oct. 6, 2023
We bought a house that was listed by Coldwell Banker, paid full price, didn’t ask for crap. We go to do the final walk-through, there has been no upkeep on the house. The grass was overgrown and the inside filthy. We have enough to do with moving without having to worry about the small things. Very disappointed that there is no RESPECT by this seller agent to ensure the property was maintained.
Reviewed Aug. 21, 2023
Irma went above and beyond what a realtor does. She knew my husband wasn’t well so she guided me thru every step. It was an enjoyable experience. I never felt pressure. She knew what my needs were and always respected it. Plus she’s got a great sense of humor and knowledge that went beyond my expectations. I am so grateful to her for finding a home I love.
Reviewed July 28, 2023
I have never had a such bad experience trying to buy a home as I did dealing with Colleen **. She is the most unprofessional, disrespectful, evil, lazy person I have ever dealt with. She likes to play game. If she doesn't want to deal with something she doesn't like, she simply doesn't. No responses for days. And she has a temper. I hope no one else will ever have to deal with the stress that my husband and I have had to for the past 3 wks dealing with her. It was a nightmare that we could not escape from, that felt like lasted for months on end. Buying a home should be a wonderful experience. Nope! Not for us!
Reviewed July 12, 2023
We had hired Kim ** to sell our home. We went to her due to recommendation from her Mom, Carol who is wonderful. Our overall experience was poor and I’d not recommend her as your selling realtor. Kim didn’t assess the house value and was not really in touch with reality. She took no effort in identifying and maximizing house value. Instead, she was more interested in selling it at a lower price quickly. She made good suggestions for decluttering but nothing dramatic. She brought no items or services to make house look prettier. She chose the listing date but as soon as there was an offer, she forced to accept an offer and canceled open house without asking.
After the initial meeting, she made no contact with us unless buyers were asking for something. She didn’t even come to see final house after we walked away. How about a simple Thank you.
She provided no help after the inspection when sellers were asking for ridiculous amount for repairs. Before we chose her, she made claims that they had a full service contractors who can help fix things but none of that help was offered for repairs. Overall communication was terrible. Only short texts and no engagement whatsoever. I feel bad writing such a review but I feel I must so she understands where she needs to make correction in her attitude and communication. She gets paid by the seller and should always represent seller’s best interest. At every point we felt like she was representing buyers.
Reviewed June 15, 2023
We recently had the pleasure of working with Amber ** (Coldwell Bank Realtor) for my home purchase, and I cannot recommend them enough. From beginning to end, they were an absolute pleasure to work with. Amber was incredibly knowledgeable about the local market and took the time to understand my specific needs and wants when it came to finding my dream home. They were always available to answer any questions we had and provided valuable insights and information throughout the entire process. Amber was also a fantastic negotiator and worked tirelessly to ensure that we got the best deal possible. Even during tough negotiations, they remained calm and professional and kept my best interests in mind.
To top it all off, Amber also had a great network of industry professionals that they recommended to me for things like a home inspection and mortgage lending. All of the recommendations were phenomenal, and we felt supported through every step of the process. Overall, working with Amber ** was an absolute pleasure, and we would definitely recommend their services to anyone in search of a knowledgeable and dedicated realtor. Thank you for everything you did to make our home purchase a success!
Sincerely,Paul and Liely **
Middlebury, CT
Reviewed March 28, 2023
My complaint is in regards to Coldwell Banker's rules when it comes to Agents. I was looking for property in Phoenix and I saw Claudia P in the Phoenix Southwest-Litchfield office was brought to my attention. I was sent a link to her Phoenix Agent Magazine link which seems reliable. Unfortunately, after doing my research, I found out that Claudia P and her ex husband lost a total of 3 homes to foreclosure. She has had several attempts in being a realtor and not to be judgemental, but I shouldn't have had to do research to find out about her financial literacy issues and home losses.
It's a waste of time to buyers to have more resources than the realtor. If that's the case, I can house search on my own. I would prefer to be with someone more experienced and responsible than Claudia in Goodyear and I hope Coldwell banker can address these issues with all agents moving forward. I would like for Coldwell Banker to be more transparent in regards to what their agents can accomplish. If Claudia ** can't take care of her own homes, why should we trust her!
Reviewed March 26, 2023
Lauren ** of Walnut Creek CA office became our realtor and promised to protect us as sellers and keep our personal finances private. She did the complete opposite! When realtors and prospective buyers wanted to view our home she told them we had 8 contingencies and we NEVER had 8 contingencies. She made unilateral decisions to make changes in our home and charge us 3x the estimated cost. She used pay off quotes to create our Sellers Settlement Statement that was over 90 days old. She judged us for being on a Covid19 Forbearance and went online and told the world we were 37 months behind in our mortgage and posted our lender's name and back payment amount along with our full names. She abandoned us in escrow because we ended up owing thousands that she never discussed with us because she charged us 3x what "her contractor" was charging.
When we didn't have the money to close she threatened to sue us and told us we had to sign a non-disparagement agreement to not complain about her. She will soon go before the CoCo Association of Realtors and explain why she lied, threatened, and abandoned us. Her threats were so awful it put my husband in the hospital in ICU for heart related reasons. She listed our home as a 4 bedroom when it was a 3 bedroom with a den for $610,000. She turned our den into a 4th bedroom and sold our home for $545,000. But she refused to sell it for $549,000 without discussing the offer with us. She told us we needed to make $1000 payments to her personally for the staging she wanted for our home. She has no ethics!!!
Reviewed Feb. 25, 2023
This PM company shouldn't exist, the 2 PM Rob and Dave are only out to make money and rob owners of their money. They have no idea what a professional Property Management Company is about. They been stealing Property Owners' money for years!!. Stay away!!!
Reviewed Feb. 6, 2023
Realtor did not disclose previous owner had an infestation at least 3 months before selling. No apology, nothing. Amanda ** was agent sold home the previous owner left filthy. Left bed bug pesticides in laundry room. Had to call Parkin to terminate the bugs. Pipes burst in bathroom during contract period not disclosed either.
Reviewed Sept. 28, 2022
This is a well-documented review, I have the emails, texts and voicemails. I highly advise against using this company. Do your research and read the reviews, this is not a company to do business with. There are better, more trustworthy real estate companies in the area. I met with an agent and explained my personal circumstances and significant life changes. I expressed that I needed to work with someone that I felt was on my team and would look out for me. The initial agreement we verbally came to was to pay 2.5% commission to my agent and no concessions, this was specific. I did not want to pay buyers closing costs, buyer’s agent’s fees or entertain any concessions.
The original sales agreement signed on July 27th indicating the 2.5% commission. Under the pretense of our agent “forgetting their commission” we were asked to re-sign the agreement on August 3rd. The new agreement added an additional 2.5% commission instead of removing it from buyer’s agent’s fees and keeping to the original verbal agreement of 2.5% commission to our agent only. The total number requests to sign for corrections or addendums was at least 10, based on the email requests I pulled. Some examples were forgetting to include disclosures in the agreement, adding a middle initial, removing a name from the contract, relisting, etc…
There were issues with obtaining an estimate of net proceeds for the home sale and closing costs numerous times by email and text over a significant period of time. Example answers received were, “no I haven’t checked on your net proceeds. I’ll ask Rainier if they provide estimates”, not getting a response, and “Not sure how to answer that” and that Rainier was preparing my estimate still.
After continuing to communicate, sharing the facts (actual emails, texts, voicemails, previous versions the agreement) the final message I received from Coldwell on September 16th was borderline threatening stating, “If you decide to not close, we highly recommend that you contact a lawyer as you will be in breach of contract.” And did not answer the question if they would make any concessions for the mistake per their voicemail indicating they were “seeing what they could do.” I have not been aggressive, rude or angry in any way. I have provided the emails and facts of the deal and kept Rainier informed of why I was waiting to sign. This has been deeply insulting, confusing, and hurtful. Especially after confiding in them my personal situation and the financial harm they have caused me.
The neglect, poor customer service and ghosting by Coldwell is horrifying as they are one of the more prominent businesses in the region. I would highly caution others from choosing this company. Similar experiences with Coldwell can be found on other review sites. Do your research and work with another company that you can trust and stands by their work and company ethics.
Reviewed July 2, 2022
Larry ** of Coldwell Banker American Homes, of Farmingdale, is unreliable and not trustworthy. He allows agents from other cities, to tour your home unattended, who upon departure, leave your house unlocked (x2), lights on, and who do not secure the lock box, (which is left open with your keys exposed at your front door). It appears that once he gets your listing, he relies on others to sell your home, and has a laissez faire attitude in regard to the transaction. (He sent an inexperienced sales associate to show my home, for a 2 hour open house. This person knew very little about my home, and gave inaccurate information to perspective buyers). Mr. ** puts little or no effort in earning his exorbitant listing commission. I am sorry I did not heed warnings, which I received from neighbors, and my lawyer, prior to signing with him. BEWARE!
Reviewed May 29, 2022
This seller is worse than ever. He does not know what he is doing and he is shady. I didn't pick him unfortunately the spouse did. When I raised concerns on the amount we would get for the house he lied. He said we would get fifty thousand more and that was the farthest from the truth. Ended up pocketing six grand. Horrible seller does not care about customer service, does not care about how the customer feels. He should lose his job. All he cares about is looking at his iPhone. Every single minute shouldn't of never went with this jerk. Run. Do not use him or you will regret it. This is the Coldwell Banker on 5536 Grand Boulevard New Port Richey. Shady people and shady business practices!!!!
Reviewed May 27, 2022
The Coldwell Banker agent was a great realtor and advocate for the buyers-except I was the seller. This agent - whom I trusted, turned out to be worse than a used car salesman. She pressured us into accepting an offer without giving us all of the relevant information about the buyers. It was hurryhurryhurry, sign the contract or they’ll take their money somewhere else. I wish they had because tonight, I am homeless thanks to this agent. My house is sold for far less than it should have been, my buyers have a move in condition home, and I was forced to purchase a place that won’t be habitable for who knows how long because of the misinformation I was fed by the Coldwell Banker agent who sold my house. At best she is stupid. At worst she is dishonest and greedy. Either way, I am living in a hotel and she is not. I will happily provide further information to Coldwell Banker.
Reviewed Feb. 15, 2022
I would not ever recommend Coldwell Banker or any of its agents as they do not claim any responsibility for their actions. We purchased a farm from a couple of older gentlemen. Before closing things were going fine until the last week when the sellers had and would have absolutely no chance of getting all their stuff out including thousands of pounds of garbage and debris. Final walk through day before closing only building accessible was the house even after being by us personally and repeatedly through the agent that all buildings need to be empty as we are bringing livestock home on day of closing.
At the closing table after signing away our other home we get told there is no passing and clean water test. We requested from the agent that all details need to be in writing immediately and he said that won't be necessary. We allowed sellers 5 days after closing to collect more items. During that whole time we still had no clean water for our 6 children infants included. We were buying water to drink and could not bath ourselves the entire time while we were waiting for proper water test results. I eventually took it upon myself to figure out what was contaminating the water supply and bypass it until I could fix it. The water softener was full of dead mice and was completely plugged!!!
Long story short about 6 weeks after closing we noticed someone had trespassed onto our property with tractor and was removing items without our knowledge. After a few choice words and police involvement we ended up going to conciliation court and losing almost 13,000 dollars worth of feed for our cattle that apparently belonged to a third part without us even knowing about it at all. I was forced to allow this person onto the property to collect remaining bales and I am not being forced to pay him for the bales I did feed. When I reached out to the agency they declined to act on my request for reimbursement and said it's not their responsibility to collect and disclose any and all info if they are not told by the sellers. Our family has been under extreme stress thanks to Coldwell Banker Burnette and William **!!!!
Coldwell Banker Realtors Company Information
- Company Name:
- Coldwell Banker
- Website:
- www.coldwellbanker.com