Coldwell Banker Realtors

Me being a Soldier, I had real hard time accomplishing what was necessary because I was 2000 miles away. I guess it was a blessing I got Josh as our agent and felt like I was right there next to my property. I didn’t want to drag this out but I can write another full page how happy I am and how impressed I am on what Josh accomplished in selling our property and took care of business. Felt like he knew what we needed and what needed to be done. I say this from my heart and if anyone is looking for an outstanding professional in dealing with your property, Get a hold of Coldwell Banker and ask specifically for Josh, especially if you are a Soldier like me, you won't regret it. Josh, thank you for your amazing work.

The realtor was well aware of the trees, but never warned us. He made a comment like, "lots of bamboo trees". As I mentioned, this Long Island guy was never familiar with bamboo trees. After contacting their regional VP recently and explaining the situation, he listened (sympathetically, I thought) but keeps telling me he's very busy, and hasn't provided a response weeks later. I'm just waiting for an explanation on why the all-star realtor never warned us of the danger prior to buying the house.

This is obviously something their realtors have seen before in my region of southeastern CT. The regional VP acknowledge that much. It bothers me that the realtor never brought this up before we bought the house. We could have walked away, or at least negotiated the remediation costs from the homeowners asking price (which we paid the full amount). Coldwell Banker has yet to take any responsibility. It was an unforeseen, tremendous financial burden immediately after we purchased our new home. Unfortunately, this is all in hindsight. Live and learn, I guess for first time home buyers. Please choose another realtor and stay far away from Coldwell Banker.

During the initial stage of the sale it was recommended to move out, to do repairs/ improvements on 2 walls, carpet floors and new baseboards on selected areas throughout the house to forecast a potential $2.3 mil. for the house, and with computer-generated virtual pictures. Things changed fast every day during the Coronavirus pandemic and we followed the advice of Ramesh, "My recommendation for you at this time is to see how quickly you can go on the market to still be able to get top dollars. I would not spend any time or effort about fixing anything about the house. Time is of an essence in real estate and especially now. If I were you guys, since I am sheltering in home right now, I will pack my stuff and move out as soon as possible and put the property on the market without any further delay". Ramesh psychologically reinforcing the fear of what could happen to the housing market the longer we stay in our house.

The house was listed while we were packing and moving out of the house, while inspections were being done and pictures were taken. We got our first and only potential buyer 13 days after the listing who was also a former Coldwell Banker real estate agent that worked at the same office 10 years ago and offered all cash with no financing. Psychological changes are being put in place as we negotiated in the sale of the house. The former Coldwell Banker agent/buyer made a list of demands before the house was even in contingency like the removal of all my koi fish and the hot tub removed. That was the first red flag that the buyer had no interest in the maintenance or care in my 10,000-gallon koi pond that took me 4 years to build and was the center attraction of our house.

The buyer was reluctant at first but agreed with our asking price and we were happy to get it considering the awful time period we were facing with the Coronavirus pandemic that was widespread in our country. It wasn't until 4 days later after everything was finalized that I found out that our house went back on the market and was shown on Redfin and the listing agent is none other than Ramesh ** and it's now listed for $100,000 over our selling price. I understood the buyer (a real estate agent) was not able to place all their furniture from their 4200sq ft house to a 1675 sq ft house they just bought and that was the reason why they are re-selling the house. The buyer represented herself as the buying agent in our sale to save on commissions, but chooses Ramesh ** to be her listing agent to her new house that is just 4 days old.

The psychological trap has been set and we were taken for none other than a flip for more profit that resulted in over $150,000 that Ramesh could have gotten for use. Ramesh misrepresented us as a seller and insisted that our house was listed at fair market value and then 4 days later after the sale of our house and had it listed for more with the above improvements done. I believe Ramesh failed to disclose that the buyer was initially flipping the house for more money and that Ramesh somehow is their new listing agent and has agreed 100% on the new list price. I can't prove it but Ramesh plays on both sides of the fence and I feel that Ramesh's interaction with the buyer is not quintessential but was orchestrated and planned.

This is not over but just beginning fore I submitted an official complaint against Ramesh ** with the State of California Department of Real Estate in Oakland and will be waiting to hear from them. I just hope that those that read this will make their own conclusions on Ramesh ** and how he was our seller and then 4 days later after the sale became the new buyers listing agent that has worked for Coldwell Banker 10 years ago. I would never recommend him as a real estate agent.

He also promised to send us a small gift after close, but it never arrived. I don’t care about receiving gifts but I do not appreciate promising something then failing to deliver. It makes me feel like being deceived and taken advantage of. When I asked about the gift about a month after close, the response I got was very rude - he sounded like he wants to be rid of us and move on, which just increased my disappointment. Gary ** is the only agent I’ve worked with from Coldwell Bankers so I cannot comment on the company as a whole, but if you do work with the company, definitely avoid him.

It's so sad that we don't even know to set the house alarm pin. We managed to get hold of the seller and he told us that he doesn't want to talk our agent (I don't blame him). To top it off, when I asked my nephew about all the DocuSign papers, he has sent it to my nephew (alone to him) with no cashback option. It's not about money, it's about not being fair and honest upfront.

I figured out that it does not worth it to involve a realtor in the process of buying a home since they don't get paid by the buyer. The moment you involve them, they start working against you and try to convince you to buy the property even if you are at a disadvantage. If you are thinking of buying a home, do not use Coldwell Banker Realtors. Instead, get a licensed inspector to inspect the property and make negotiations by yourself. Remember realtors only get paid only when you complete the transaction. Coldwell Realtors are ONLY INTERESTED IN THE MONEY FROM THE SALES. BE WARNED!!!

I learned she flips houses with her father and that explains her sympathy and lack of "going to bat for us" with each home we looked at with "updates". We just backed out of a home that had many problems once we went back to look at it the first time. While we brought up things the first viewing she kept reminding us of the updates and how the houses today don't need insulation in the crawl space. We knew better.

Long story short we are out $2000 and she sends me a text message letting me know she told me many times we would not get that money back. She is very young and typical of her age group. She would act bothered if you called her. We will be looking outside of Coldwell. Our seller for our current home was awesome! Beware of agents that are flippers!!!

Also when we had settlement on our house my wife would not be down till late since she was flying in with my daughter and Jonathan was going to do the walk through for us and mainly make sure the appliances and house were in working order and no big issues. There was melted ice in the freezer and I told him to ensure that it was working during the walk through and he said everything was good on the phone when we spoke after the walkthrough. My wife met with him to get the keys and when she was bring food to put in the fridge it was not cold at all, the water was still in the freezer, and wouldn't cool. I immediately contacted him about this and he said everything was fine when he was there and sometimes fridges will do this, which I know they do not unless you unplug them completely.

He then said he would give us the money to have the home warranty come out and address the issue which I thought was fine but then when we called them they would not be able to have someone out for about 2 weeks to fix the issue. I called him and told him this was unacceptable since we were living in the house now with a child and you need a fridge especially to keep the formula for our child to eat. He said there was nothing more he can do and this was after talking with his legal advisor with his company. He kept saying the fridge was fine when he was there hours prior to my wife being there. So we had to go our right away and spend our own money to purchase a new fridge. So please stay far away from even considering to use Jonathan ** as an agent and I also would stay away from Coldwell Banker Realtors!!!!

Then I call the coldwell banker number that was listed on the sign where a woman answers and I explain that I am already at the house and would like to see inside. Never does this woman ask me if I have a realtor or what things I am interested in. She simply says she is reaching out to the guy who is showing that house or that realtor to get the lock-box numbers and she will call me back. Not a problem for me because I was still looking around the house. What surprised me next was this woman calling me back and telling me she was 5 minutes away and willing to show me the property. At no point did I tell this woman to drop everything she was doing and come over to this property. I simply said I wanted access to the home and I could have waited for ANYONE to reach out to me at anytime.

When she gets there my sister and I start asking the normal questions about the property especially about the guest house but Martha really isnt answering any questions at all. No, Martha really doesnt make sense with any of her answers. Here is an example. "Martha is there anyone staying in the guest home right now?" Martha: "I dont think so." Me": Really because I read that there were people in it." Martha: "Well that means they would need 24 hour notice before I could show that to you." Me: "So there is someone in there?" Martha: "I dont really know but they might have something set up with the previous people who lived here." (Do you see how she really didn't answer me at all?) This was before we entered the home by the way.

Then when we are in the home. I am looking around as Martha starts to ask us questions like "what's your price point?" "What area are you looking for?" Which I find very odd because if I am in a house that is for sale I am obviously looking for a house in that price point and in that area.... Right? Like,  I wouldn't head into a house that I couldn't afford.... I probably would only look at houses that are in areas I actually want to live in.

I must have been in the house 10 seconds before I said, "Martha, I have a realtor gathering me more information," to which Martha says "You have a realtor? GET OUT OF THIS HOUSE!" I of course, thought this woman was joking. Why would this 90 year old woman just start screaming at me so I asked her about what type of loans are good for this property. I can not be more serious with how she screamed at that I was wasting her time not telling her that. I respond back "Martha, I never asked you to come out to this house. I only asked for information on the lock-box so I can view the house. You were the one who decided to come out and show it to me." Then Martha responds back "Your realtor needs to educate you on how to do business." Which at this point I walk out the door and decide this will not be the house for me. 

Let me be clear. This is not the first time I have bought a home. My realtor nor I did anything wrong that day. And while I shop for my new home I will be sure to stay away from any listing that could be link to Coldwell banker in any way if this is the type of people they allow to work for them. I felt threatened for my life that if I didn't leave this house this 90 year old woman was going to lunge at me.

I would like to tell you about your real estate agent ** from the office of 1400 Homestead Rd N # 4855, Lehigh Acres, FL 33936, my name is Edward **, I have bought several properties with Coldwell Banker in recent years, a house at 817 Casper Yost St E. Lehigh Acres buy and sell and three lots of land in the same area, plus several friends who I have recommended them in their purchases with your agents. This realtors were very professional and with very good character. This last land I purchase was attended by this real ** who is the opposite, I can identify him as a bad seller, and if he could sell his life to the devil for $ 20.00 he would.

Not only did he take advantage of a worker's who cleaned a lot next to my by confusing address during the offer, He also informed the seller so that he would not accept the $200 less of my offer to earn a few more cents. I paid the worker $ 3,500 for his work and paid him the $200 more than the owner had already proposed to accept. This vendor did not reserve the worker's error and told the owner what happened. I think he is very dishonest and did not have to tell the owner of the field of this error we were in the center of a sale contract, I will not stop till I leave him in all places a BAD REVIEW; it’s a shame that he works for such a prestigious company.

I told my story to the office manager Mary Beth and she agreed it was reprehensible and I needed to talk to her direct supervisor, Chantel **, who I left a message for. When she called be back, I was on speaker phone, which is very unprofessional in and of itself. I also noticed Chantal had the same British accent as Chrissie ** did. I knew then she would cover for her and defend her actions, which of course she did. Chrissie was sitting right these listening to my complaint. How bush league!! How unprofessional!! And they wonder why Realtors have such a terrible reputation. I realize Coldwell Banker is slamming tourists into rentals and could care less about service, integrity, honesty, etc., as there is never ending stream of tourists for them to abuse and rip off.

But, come on, have some sense of decency. I know how Chrissie got her job now. The only two with British accents. One an incompetent unprofessional rube, the other her boss!! Lmao. Oh and to top it off, I reported them to VRBO, and their listing was suspended. Chrissie ** told me we could go around VRBO, which is where I saw the listing, and I could save some money even though our original communication was through VRBO! These are who Coldwell Banker people have leading them!! Stay away!!

This company should not be in business. They DO NOT HAVE BEST INTERESTS AT HEART. Enjoy your $6400.00 in commission you and your co-realtor received from me. SHE DIDN'T DESERVE IT. And to top it all off the day I closed I spoke to her and she said, "I didn’t know this was gonna be a lengthy conversation". Said she call when she obviously doing personal business. Still waiting on that call. No thank you for your business. No thank you for the commission. No thank for letting me be your realtor. So proceed with caution on this business doing your business... She's perfect until you sign the contract. Good luck. Hope this help in you making a decision on the rest of your life.

Any way when I told the agent to forget it she got snotty and pushy with me. It was via email so the tone to me was snotty. She claims that it wasn't but didn't accept that it was too late for her help with renting. I would hate to know this is how they conduct business. God forbid if I wanted to buy a house or condo. She was very condescending when I called her out on her failure to get back to me. She could have easily just said, "Keep my name if you change your mind in the future." She didn't. She just kept emailing me and it went from bad to worse. She offered to give me the 25 bucks back out of the goodness of her heart (yeah right) but I told her it was okay. When a customer tells you to forget it leave it at that. The whole thing was a nightmare I don't wish to revisit.

There is no communication with these people. I would suggest do lots of research before going with this company as I am sure agents are probably nice people but they drop the ball and take no accountability. I would probably use these people as a last resort and even then I would tread lightly. The best thing they can do is only buy and sell and not help renters because they really are of no help.

About three months into the process we find out that my credit is short of the 640 score requirement by eight points. Then, we did not hear anything. Another month passed and we found out that we would not be able to close on the home. We lost our earnest money and Coldwell charged us $1,000.00 for processing the loan application. All in we lost $500 for an inspection, $1000 for the loan application, and $100 for earnest money. After gas and other expenses we lost $2,000 and had nothing to show for it. At the time I was only making $8,000.00 a year at best. We decided to wait a few years and try again.

We began searching again in Spring 2016 after spending nearly four years building our credit. We paid for an inspection on one home and found it was no good, the neighborhood was bad, and the homes there were not built well. So we continued searching and waiting. Patricia found a house in Rosharon among several others. The others were out of our price range. The Rosharon house had a lot of problems and was unfinished. This time realtor Patricia ** referred us over to Home Bridge Financial Services in Sugar Land for financing. Home Bridge decided to finance us using the FHA fixed-rate home loan. The house in Rosharon did not meet FHA standards.

Patricia was still working with the Coldwell Banker Realtors Office in Sugar Land. She did not represent our interests well during the purchase process. The home we bought had a number very serious problems not listed in the seller’s disclosures. I used Patricia’s home inspector to inspect the home. I used the finance company she recommended. She knew going in the house was no good and so did the other parties.

Fast forward three and a half years - the house is deteriorating rapidly. My wife and provider has died. Our income shrank by $8,000-$10,000 a year. I fell ill and lost my job. Some of the problems with the house - The foundation was not repaired at the time of sale as agreed and the minimum repair estimate is at least $20,000.00. The water coming out of the taps smells like raw sewage. The lot floods and we had to bring in thirty dump truck loads of dirt to get above base-flood elevation. We had to erect a fence because the neighbors set their dogs loose and they knock over the trash cans and murder our pets. The house is directly under the local airport’s flight path. We have massive cracks appearing in the drywall and floors due to the foundation. Our home security system goes off because the foundation threw the door sensor out of alignment. We had to remove the system as a result.

We could not rectify the problem. The house is sinking and settling unevenly because of a total lack of proper foundation construction. The roof had several leaks. There is mold present in every room of the house. The wet wall in the bathrooms was not constructed properly and the tile in the bathrooms was not grouted at all. The house has termites. The central air conditioning does not work and the pan was leaking down the central wall in the house because there was no cap on it - $550 repair and pipe installation. There was inadequate ventilation in the attic to release heat through the rooftop. We had to add five turbines and an attic fan to vent interior heat. The list goes on and on.

I inquired with Patricia and she would not take any responsibility. Patricia is still with Coldwell Banker. We live in the house and it is falling apart due to improper construction by the individual seller. Coldwell was supposed to represent my young family’s interests and prevent us from being sold a home that needed financially burdensome repairs from move-in going forward. Now, I am widowed and trying to seek remedy to our housing situation for the three of us. My eldest son and I are disabled. The home that they brokered for us is no good and they have been of no help. We have tried many avenues through which to get assistance with this and all have failed.

My closing statement is that if I were you I would not do business with Coldwell Banker Realtors or Coldwell Banker Mortgage. I have had nothing but grief as a result of my dealings with them. They did not represent our interests well at all when we were seeking financing, during negotiations, or after closing on our home.

I recently engaged Coldwell Banker to sell my house in Des Moines, IA. Connie ** was the realtor. She worked with us when we purchased the home 13 years ago and our experience then was enough to cause us to seek her out when time came to sell the house. Her position and ability is the reason we went again with Coldwell Banker. She was committed to us both on the buying end 13 years ago and then selling end just completed. She was always on task to keep us advised and up to date. She worked extremely hard to make sure that our selling experience was worth the value we were expecting. I can't imagine how selling a home without a qualified realtor would look but am extremely pleased with the service Connie gave and the Coldwell Banker group provided.

Her expertise was a valuable part to this experience. She priced the property right and worked to help us make good choices along the way. She continually reassured us along the way as we got into the process. I cannot emphasize enough how important having a qualified realtor who you can trust is when buying or selling your home. Connie worked extremely hard to earn our trust 13 years ago and proved trustworthy again thirteen years later. If you are looking to sell or buy a home I highly recommend Connie ** with Coldwell Banker Mid-American Group, Ankeny IA. She will work tirelessly to advocate for you in your buying or selling experience. You will not be disappointed!

Jesse

My rent was $2,000/- per month and I was responsible to pay all utilities, a repair of less then $100/-. I did not know much because I was from NY but the agent should have presented all terms in a fair way. He professionally cleaned carpet but it does not mean the carpet will not smell. The existing carpet was releasing a lot of odor. I reported to the agent to no avail. I end up using electric air fresheners and do you know how many number of outlets were occupied with air fresheners? Make a wild guess! I was using 20 outlets. The odor was always presence but the electric air freshener was suppressing the odor down. We were realizing the odor as soon as the freshener runs out of liquid.

My overall experience with Coldwell Bankers was not good. I understand that their priority would be the home owner but they have failed to see my side of the difficulties even even though I had rented the house through Coldwell Bankers. I wish I could give them a lot less then one star, May be fractions of a star. I would say, just be cautious when you do business with Coldwell Bankers in Rincon, Georgia. -Jagdish

I have proof of the non-permitted plumbing and a letter from my plumber stating there is no way someone could have lived in the home I am in without experiencing ongoing plumbing difficulties. I used my entire savings on repairs and an attorney to send demand letters requesting assistance from Coldwell Banker and their realtor. Instead of helping me, Coldwell Banker used their team of corporate lawyers to deny my request for assistance. I was told by my attorney I have a good case but the $20k it would cost to litigate is not something I can afford financially. I am a single female who work in social services. I did not get assistance through FREC. I really thought this company would do the right thing, but they didn't and their lack of concern for ensuring that a fair sale took place has left me nearly bankrupt.

As someone who helps others for a living and believes people should do the right thing this has been a harsh lesson on how a big company like Coldwell Banker cares only about their bottom line rather than ensuring a positive customer experience by doing the right thing. They would rather stonewall me knowing I can't afford a trial than admit there was an omission and help with repairs. DO NOT trust this company and DO NOT use them. I am now living paycheck to paycheck working two jobs and looking for a third because people would rather avoid accountability than do the right thing. I would give less than one star if I could. I don't like writing a negative review but I don't like being lied to and ripped off either.

Never asked any qualified buyer to submit an offer, all conversation recorded on the security cameras in the house and that made public for all buyers. She only made two open houses at the beginning of the listing then she stopped, according to her belief “OPEN HOUSE DOES NOT SELL A HOUSE." When I asked for more open houses She replied that open houses were a waste of time/effort, would not drive sales, & refused to have 1 each weekend.

Recently I had a "unqualified buyer" according to many brokers who reviewed the P/S with FHA loan, that unqualified buyer caused me 2 month delay. Her communication changed from frequent, detailed, long, initiated conversations, with lack of clear or prompt responses from Her. When I asked to cancel the agreement she refused, The lake of trust and the hostile environment Coldwell Banker Residential Brokerage represented by Vice President/Managing Broker Joe **. Please buyers and Sellers be aware. NO Thanks to Leslie **.