Coldwell Banker Realtors Reviews

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About Coldwell Banker Realtors

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Coldwell Banker Realtors has offered real estate brokerage services since 1906. The company provides residential and commercial property listings, buyer and seller representation and market analysis.

Pros
  • Professional and knowledgeable agents
  • Personalized attention to clients
  • Strong negotiation skills
Cons
  • Poor communication from agents
  • Unethical practices reported
  • Delayed responses to inquiries

Coldwell Banker Realtors Reviews

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    Page 2 Reviews 5 - 35
    Customer ServiceOnline & AppStaff

    Reviewed Nov. 26, 2025

    I've been trying to reach a realtor for weeks about a property in San Jose but the realtor, Ivy **, never replies. I've reached out to her different numbers based on the websites but she leaves me on read. Therefore I've been left in the dark and unaware of my next steps. It's been ridiculous and the lack communication is so unprofessional.

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    Staff

    Reviewed Nov. 21, 2025

    Pamela ** of Coldwell Bankers Barneget does not disclose all relevant information on property. She also uses a home inspector that is a personal friend. Beware… She demonstrates that as a buyer you need to investigate all aspects instead of relying on your agent

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    Customer ServiceCoverageRefunds & PayoutsMaintenanceHonesty & Transparency

    Reviewed Nov. 18, 2025

    Amanda ** I found out my brother was dead and decided to be very mean to me. The seller allowed me to put items in the garage. She basically said stop being nice to her. She basically told the seller not to respond to anything I was saying and she made sure that all of the items on the inspection. She made sure that he did not complete them and close me and basically told him to ignore anything I said. I paid my money for the house and instead of her being honest and fair and having them fix what needed to be fixed she made sure that they didn’t fix it. Amanda **. Thank you for trying to steal my joy from my new house, but you can’t do that because I love my house and I’m hoping maybe next year you’ll find some kindness in your heart. Your attitude should be adjusted a little bit. Maybe you should find some love. May God bless you and keep you and thank you for my new house.

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    Reviewed Nov. 18, 2025

    Ingrid ** and Chanda ** (West Palm Beach FL) were a great team to work with. Always reachable whenever I contacted them and clear about the process, very reliable. Will recommend to any of my friends, you will not be disappointed!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 2, 2025

    Never showed up for appointment. Ignored phone calls and late for other appointments. Almost zero communication. Valerie O. No good. Definitely would not recommend this company to anybody. Unprofessional in every way.

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    StaffHonesty & Transparency

    Reviewed Nov. 2, 2025

    I had a wild experience with a Coldwell agent. She was not my agent, but the seller's agent of a property I was purchasing. Our original offer was $5k over asking, which they didn’t accept. My agent told them that we were willing to pay $3K over the highest offer they received up to $375k, provided they showed my agent the other offer. The other agent told mine that their highest offer was $375k and to send an offer with this number. After submitting the offer and being accepted, the other offer… The one we were beating… Was in fact $375k with $20k in closing. Keep in mind our original offer was $365k. When asked, the other agent said she thought we weren’t talking about the total net profit just the offer. We terminated and walked away. At best what she did was dishonest, at worst unethical. Buyers, sellers and other agent beware of agent Sharell ** with Coldwell Banker Atlanta Ga.

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    Customer ServiceMaintenance

    Reviewed Oct. 24, 2025

    Absolutely horrible rental company. Wouldn’t recommend to ANYONE. Horrible customer care, customer service and customer support. Office will hardly ever answer the phone, and definitely won’t get back to you. Had dozens of issues with our property upon moving in- broken back door (extremely unsafe conditions).

    Communication was quite literally the worst I’ve ever experienced. I will continue to tell my friends, and family to never rent from this company.

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    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed Oct. 18, 2025

    I recently purchased a condo in Traverse City, where Roger ** served as the listing agent. Unfortunately, this transaction was the most frustrating real estate experience I’ve had. Early on, it became evident that the seller was steering the process rather than the licensed listing agent. At several points, communication and professionalism could have been handled with greater care and respect.

    Toward the end of the process, there was a significant issue regarding possession. Our contract stated “possession upon closing,” and all paperwork was completed by 9:30 a.m. on Monday. However, the title was not transferred until Tuesday, and I did not receive keys or access until 4:40 p.m. As someone with mobility limitations who purchased this unit for its accessibility, this delay caused considerable stress and disappointment. While I understand that not every situation goes smoothly, I believe this experience could have been managed with more empathy and adherence to the terms of the contract. I hope this feedback encourages greater attention to professionalism and client care in future transactions.

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    Customer ServiceStaff

    Reviewed Sept. 9, 2025

    Worked with Rod to view properties, very nice guy. Transferred to David to sign the lease. I had some questions about the lease as tenant responsibilities outlined in the lease are landlord responsibilities per the law. That’s when things took a turn. David was rude and condescending, choosing not to answer questions but spew allegations of possible intent on my part. I supplied the statute for reference and chose not to continue any business now or in the future. Please read the lease and refer to FL statute 83.51 for a better understanding of landlord responsibilities!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Aug. 1, 2025

    Review for Marjan **. I had a disappointing experience working with Marjan and her team to sell my condo. While they present themselves professionally with a polished team and high-quality photos, that turned out to be mostly surface-level. Behind the scenes, there was a clear lack of knowledge and experience when it came to handling the actual sale. Communication was poor—not just with me as a client, but even within their own team. I often received conflicting or unclear advice, and getting straight answers was frustrating. They repeatedly pressured me to lower the price, which made it feel like they were more focused on making a quick deal than representing my best interests. I’ve also heard from others that this is a common pattern with her—there are rumors of her working with buyers behind the scenes, raising concerns about a potential conflict of interest.

    Another issue was how they managed open houses. They consistently chose inconvenient or poorly timed hours and often showed up late or left early, missing opportunities to properly showcase the property. Overall, I would not recommend this team. Selling a home is a major decision, and based on my experience, I’d advise others to do their research carefully before choosing an agent.

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    Contract & TermsPrice

    Reviewed May 11, 2025

    I had Audrey ** as my realtor formally of BlackRock currently with Coldwell Banker. I used her to sell 3 properties no issues but when I used her to purchase a home I found out she knew next to nothing about real estate. I asked her to get everything inspected. She only got the house inspected and not the septic system. Come to find out the septic system was bad. Cost me 30k in repairs. I advised you not to use her. She turned my dream home experience into a nightmare.

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    Punctuality & SpeedStaff

    Reviewed April 4, 2025

    I used Coldwell on 5 consecutive transactions in Ottawa, Ontario. At the time I was fully trusting of the 3 agents whom I used and completely oblivious to what was going on behind my back. If you ever think you can’t be harmed by a realtor, think again. Years later I’m still picking up the pieces from their deceit. What shocks me the most is how uncaring/shoulder shrugging Coldwell head office is. Misconduct or not, they simply distance themselves as much as possible. Horrific experiences in my opinion and in retrospect, I’m quite certain it was deliberate. My experience was limited to one brokerage near Bayshore in Ottawa. Be careful.

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    TechPriceRefunds & PayoutsStaffRates

    Reviewed March 1, 2025

    I had a buyer that increased his offer by $15,000 and asked if I would pay their closing cost. The agent did not explain how this would affect me at closing. In fact the agent said nothing. I was asked to do repairs and I agreed and again the agent said nothing. Well at closing I got $15,000 less and add in the money I paid for repairs. The agent was not looking out for my best interest but was looking out for hers. The increased offer got her a higher commission. When I expressed how unhappy I was about what transpired, the agent Nicole ** said "well you signed the contract". Do not do business with this company.

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    Staff

    Reviewed Nov. 19, 2024

    I've had Enough. I've never dealt with such a cold-hearted text-only Agent before. I believe it's time to cut string very shortly! If you're working me and all I can get is one-word texts and all I can is One-word texts it becomes Corny, Uncomfortable and just not what I'm planning on enduring.

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    Customer ServiceTechPunctuality & SpeedStaffTimeliness

    Reviewed Nov. 9, 2024

    If I could leave a 0 I would. We called the realtor on your sign and waited for a call back so I went on the Zillow site and clicked find a realtor. He got back to me in less than five minutes. So we set up a time so the next day she calls back and is really rude to my husband. Because she took her time returning our call. And we found someone else who wanted to help us. So I had to sign a contract to view this house which I did and the next day she pulled the listing, really ok, nice doing business with your company. I will make sure to never do that again!!!

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    CoverageSales & MarketingPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 9, 2024

    If you're looking for a Realtor who goes above and beyond, Kevin ** is your man. My neighbor recently had a heart attack. She learned her roof was installed improperly, causing a leak. I stepped in to help her to alleviate her stress. I found Kevin's name on Zillow. He assisted the original owner with the sale. The original owner had just had the roof replaced. Kevin jumped into action and contacted the original owner to find out who the roofer was. The roof is so new it was covered under warranty for workmanship. Without Kevin's assistance my neighbor would have had to take care of replacing the roof on her new home. Kevin didn't need to help. Thank you Kevin for your amazing work ethic and quick turn around. Kevin is awesome and will do all he can to make your home buying or selling experience top notch.

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    Punctuality & SpeedStaff

    Reviewed Oct. 3, 2024

    I was in Ocala two month ago with two friends looking around the city. I decided to check properties and I made an appointment with Yaritza **. I am so impress with her professionalism and ethics. She show me that day 5 properties and the fifth one was the one. She always go an extra mile to help me achieve the purchasing. For all the closing I have done in my life. I have right now 6 properties; Yaritza is the best Realtor that I have done business with. I definitely recommend her to all my friends. Yaritza is an big asset to Coldwell Realty. Thank you Laritza. You are the best!

    Judith **

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    Staff

    Reviewed Sept. 21, 2024

    We are so excited to move into our dream house. Kathy ** was an absolute joy to work with. She helped walk us through every step of our home buying process which is so appreciated being first time home buyers. She showed us many houses and found the one that best suited our needs. She was very knowledgeable and professional. Best realtor ever!!!!Thank you so much!!!

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    Customer ServiceStaffTimeliness

    Reviewed Aug. 28, 2024

    I bought a house in Yakima and the selling agent was Coldwell Banker. The day we closed this place was an absolute mess. The basement was full of dead and live bugs. I had to hire professional cleaners and junk removers just so we could move in. We reached out to Coldwell Bankers agents several times to help coordinate with the cleaning and removal of all of the junk with no response. I feel it is just as much the responsibility of the sellers agent to pitch in and help to have a house that is ready to move in. I am not sure if the rest of the agents work like this but I would recommend staying clear of this company.

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    Staff

    Reviewed Aug. 27, 2024

    Don't use Coldwell Banker especially the Westhampton office Lori ** and mgr ** not very friendly. They say one thing and go behind your back and switch things up making that you are the idiot and you're stupid. Please I beg. Don't use them

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Aug. 15, 2024

    Dee ** Dorchester Mass Agent a real Winner. She showed us a property in New Bedford MA that is well known and lied and withheld information on it when asked questions, over the last couple of years we have come to open houses at this building as it has been sold so many times my wife and I couldn't believe what she was spewing, we walked away, ran into another couple, told them don't waste your time, run. They thanked us, took a look, left, ran into us at end of street and thanked us + agreed. We guess this firm only hires real winners to make a quick commission. We say don't use them. Run, run, run to a reputable firm to deal with.

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    MaintenanceStaff

    Reviewed Aug. 14, 2024

    They are the biggest frauds and cheats in the realty business. They sell defective and unfinished homes through their agents like Zac **. They fully support the frauds on innocent buyers by their agents.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Aug. 12, 2024

    Our agent York in Des Moines, Iowa. We used him because our son had a good experience with him. Last year we bought our home, This year we wanted to move closer to Des Moines. We used york. In the beginning he listed our home too high for the area.. He was fine for about 2 weeks. Then his home life changed and he stopped communicating with us. No feedback on open houses or when someone came and looked at the house. We had to call him for details, He is NOT DOING HIS JOB. But we can't cancel the contract. This is wrong! Your agent failed us and yet we have to wait until the contract expires. WE WILL NEVER US YOUR COMPANY AGAIN. WE WILL TELL PEOPLE NOT TO EVER USE YORK.

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    Customer ServiceTechStaff

    Reviewed Aug. 6, 2024

    After my Coldwell Banker (CB) agent canceled my listing contract and took the listing off the Internet after two days of listing, using "upcoming travel" as her excuse without any respect or remorse and leaving me and my family in limbo, I reached out to her brokerage company (CB). I spoke with her district manager after it took me about three weeks to find another agent and set things back up. His response was, "CB agents can cancel their contracts unilaterally." He didn't see that we lost almost a month of the rental season and the potential tenants who came and saw the house due to his agent's incompetency and irresponsible behavior as damage. To him, it was simply a miscommunication. I would stay away from CB, considering their unilateral approach to everything.

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    Contract & TermsPriceStaff

    Reviewed July 22, 2024

    I want to share a bad experience I had with my agent named Albert ** at Coldwell Banker Realty in Boynton Beach, FL. At first he was friendly but when it came to paperwork he provided little to no guidance and seemed to be more on the seller's side than buyer's side (or my side). He cost me 10 grand for misguidance and pressure into placing large amount of money than necessary with no protection when banks did not offer me a mortgage.

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    TechPricePunctuality & Speed

    Reviewed July 15, 2024

    I recommended Ilene ** and Rudy ** to my daughter because I was financing the new mortgage. They had my daughter in tears twice, when buying a new home should be a happy experience. They told my daughter and myself what my daughter's existing house was worth and what it should be listed for. After they had her sign contract on the new house, which was only 4 weeks later, they told her they were going to list it lower and they didn't want to have any open houses.

    When we asked why they said because of the quality of people it brings in. I'm no idiot, they just wanted an extra 2% to put in their greedy pockets. Now my Daughter Dana ** and I are a much larger debt than expected. When my daughter insisted on an open house they quit and walked away with their commission from the first house. Other realtors that we talked to and signed with said not having open houses is incompetent and rolled their eyes. Something needs to be done about these two crooked people.

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    PriceStaff

    Reviewed July 1, 2024

    Do not use Coldwell Banker for anything. They are unprofessional, they will charge you for things that is not your responsibility, they are liars and are very deceitful. You have to threaten to take them to court for them to do their job. Do not go through Coldwell Banker!

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    Customer ServiceStaff

    Reviewed June 11, 2024

    EILEEN **, a COLDWELL BANKER realtor in Slingerlands (Albany), New York is a horrible realtor and unprofessional. She's very flaky and never responds. Although she gave me an application to fill out for an apartment rental, she was very lazy and unprofessional and I had to practically hound her to review my application and documentation I forwarded to her. Her application requested financial and other sensitive information, yet she did not have the professional integrity to review it. Her excuse was that she was "busy." Her lack of professionalism left me with an uneasy feeling about having forwarded my confidential information to her.

    Unfortunately, I assumed that COLDWELL BANKER was a reputable real estate agency, and that their realtors stood behind more than a century of a well-known name. It's unfortunate that in the current era of pervasive fraud, even real estate companies whose names were once trusted, have joined the ranks of deceit, employing underhanded tactics akin to those attempting to exploit unsuspecting clients.

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    Staff

    Reviewed May 22, 2024

    I am 64 and have had many dealings with realtors throughout my life but cannot say that I’ve ever had a 5 star experience, until now. Victor ** went above and beyond any realtor I have ever dealt with, my wife and I instantly knew we were in good hands. We were shown dozens of homes in our search and, believe me, I’m sure we are the most pickiest home buyers ever but Victor was always courteous and eager to find us what we wanted. He found us our most perfect home and wrapped, the most excellent experience I or my wife has ever had shopping for a home, in a perfect bow. We will always recommend Victor ** of Coldwell Banker Realty!

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    MaintenanceStaffTimeliness

    Reviewed May 21, 2024

    If I have the option I would give 0 star. They are very bad in terms of showing the property. In my case Coldwell Banker is a seller agent. We did went to property before closing and ask them the items in the home will be cleaned up. The Coldwell Banker Realtors committed that they will do. But after we close the home and we still see the items were in the home. And they never cared to clear them up in the same day. They want us to hold the item in the home until they find someone to clean it up.

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    Coldwell Banker Realtors Company Information

    Company Name:
    Coldwell Banker
    Website:
    www.coldwellbanker.com