White Knight Pest Control Reviews

We have tried to cancel services several times. We needed to tighten our budget. Incredibly difficult to cancel services. Several hoops to jump through to speak with a “customer advocate”. Do not recommend.

Terrible service. They don’t solve the issue and they don’t care about customers. They only want the service they want. They don’t care about the service you really need. And their price is the most expensive in area.

This is the most frustrating company I have ever dealt with. I cannot cancel my service.. I paid the full terms of the contract and now they will not cancel my service. I followed their instructions and I called back after the final service and they won't get me to the cancellation advocate, who is the only one who can cancel the account. I don't know what to do. The only phone number they have is customer service, who cannot cancel the account, What am I supposed to do?

Absolutely miserable experience. I've never been treated by a company so poorly. Broke every promise, didn't honor the contract, but somehow I'm supposed to? I spoke with a Lisa as a customer advocate and one of her managers who both spoke to me like a was a six year old child. I know Lisa is a 55 year old woman because she pointed out how long she's had her name. Incredibly demeaning and rude. Like this money is coming out of their pockets. They are liars who did would not do their job accurately. Salesmen was a complete liar, didn't do the services promised and killed bugs that kept my home healthy.

I requested a cancellation of my services in writing, which White Knight acknowledged in writing, and they never performed the service since I cancelled. Then they started harassing me to pay for the service despite knowing I had cancelled, and when I refused to pay, they sent me to collections and now I'm being harassed by them. The service was never that great in the first place. Not only did I still have major ant infestations multiple times a year, but the amount of other bugs that got into my house increased as well.

This company is predatory and make it nearly impossible to cancel your account. When you do call to cancel, they say you must speak to a Customer Advocate. However, when you call and ask to speak to a customer advocate, they say that there is no advocate available at the moment and they ask you to call back the next day. Basically, they try to keep you trapped in their services and then they try to tack on additional fees due to not cancelling on time. This company needs to be investigated for their money-making tactics off loyal customers who honor their contract but then the company tries to trap them to continue their services. Don't sign any contracts with this company.

I repeatedly told the salesman that I was happy with my current pest control service, but he kept talking and ignoring me. I also kept telling him that I had to go back inside my house, but he just kept on talking and wouldn't take no for an answer. I finally caved in, which was a big mistake. When the service guy showed up for my first service, he had a sloppy and unprofessional appearance. I've since been trying to cancel my contract, and simply pay the $300 for contract cancellation, but their customer service said that to cancel, one of their "Customer Advocates" will need to call me to handle the cancellation. It's been several days now, and I have yet to hear from anyone. It shouldn't take this long simply to cancel my contract. I've tried calling them back, but keep getting the same response; i.e., that a "Customer Advocate" will call me. They couldn't even give me a rough time frame on when to expect the call.

If I could give this minus stars I would. Signed up with a door to door salesperson because I did have a mouse problem in my garage. Said I could set my initial fee and it would be $50 per month for quarterly applications. Never mentioned that there was a set initial fee. Afterwards I checked the company's reviews and saw so many negative ones. I emailed customer service to cancel my account. It was a holiday weekend, so no one got back to me until Monday and said I needed to talk to customer service. She informed me that I would need to pay $400, the rest of the initial fee since I was cancelling.

White Knight Pest Control was bad on multiple fronts. Their customer service was terrible to work with. When I wanted to cancel, I had to talk to customer advocate and it took many calls to get through to them. Finally, they canceled the account but told me that I had to pay for my last service despite not having it done ($139, they reduced it to $99) because I didn't cancel within 30 days.

They damaged my inside flooring in a mew home. Had to have a professional cleaning company come to repair. The toe step in my master was also damaged and had to be repaired; due to surgery this was delayed. I mentioned cancelling and they called me back-to-back every day. I told them they owed me money for the damage to my home. The people would visit and spray wildly not to mention they did not check the rat box or the termite box. Immature company as well as staff. Speak to different people to no avail. You speak to someone and 2 minutes later you get an email stating they tried calling you. 5 minutes after they service, they want a payment; never giving you time to inspect the lack of service received. I will not cancel a contract when they owe me money and no amount of harassment will force me to do so, to date I owe them, no balance on services.

I have reported them to our consumer protection agency with my state. Nice guy came to the door. Asked him if he saw the no soliciting sign and he admitted he had. Only reason I agreed to give them a try is that I had a previous pest control company that I had gotten the same way and they were legit and did a decent job. We even talked about the 3 day right of refusal. No mention if I canceled, I would have to pay the 'difference' between the regular and discounted price. I signed on his phone. Received the contract to my email and saw the language-did not approve. They texted a audio/video contract, which I did not complete. Texted him to cancel. He practically begged me to give it a try that I wouldn't be disappointed.

This company has sales people that misrepresent their services and tell you that you can cancel at anytime if you are not happy with their services. The catch is they charge you a $200.00 termination fee. Be very careful of the contract that you sign.

Predatory Sales Practices and Poor Service Quality: The salesperson was extremely aggressive and refused to accept "no" for an answer. They made false promises about services they don't actually provide, claiming they would use specialized products to penetrate my lawn for bug removal, spray plants, and treat eaves. They also boasted about using an exclusive new product that supposedly outperforms all competitors - none of which turned out to be true.

I am fed up with this company. After 3 no shows. I have decided to cancel. I was told my account was closed. I would get a confirmation text it never came two days later. I get a text saying that I owed 96 dollars. Because I didn't give 30 days notice. Nothing of the fee was mentioned during my phone call to cancel. Every time I call am never able to speak to the person over cancelations. I tried to cancel 3 months ago but was told I couldn't unless. I had one more service. Which was ended up being a no show. Even when I called that morning to confirm that someone was going to come.

Beware. Scammers and liars. The sales people will sell you a dream and then it’s nothing like that in reality. Bait and switch, “gotcha” tactics. Will be taking legal action if they do not terminate our contract without penalty. We have only had one service and that’s where we discovered they were frauds. The salesperson Eli ** was a seemingly sweet kid but does not realize you can’t blatantly lie to get a sale. He said our neighbor uses them (confirmed he doesn’t), he somehow had the authority to reduce our cancellation fee to $100 (he doesn’t and they aren’t honoring that), he said unlike other companies they service my car engine for pests, our skylights, the gardens, the garage, they use a special tool to service the crawl spaces and charged us extra (they don’t on any of these points for liability reasons or just had NO idea what we were talking about when referencing everything Eli sold us).

Spoke with the representative name Mona and her manager Emily. Extremely unprofessional and untrained to be in customer service. I hope the company pull up the recording between 9:02 am - 9:20 am on 5/17/2025 for their training. They have such a difficult process to just cancel the service. I’ve already reached out to them more than 3 times for this request. Still waiting for their customer activate department to call back.

Review Title: Disappointed and Misled – A Warning About White Knight Pest Control. I feel obligated to share my experience with White Knight Pest Control to warn others about what I believe are highly questionable business practices. What seemed like a convenient, affordable service turned into a frustrating and costly lesson.

Signed up with White Knight, was dissatisfied with the products used (carcinogenic), and then spent weeks trying to cancel them even though I provided a written cancellation request within 24-hours of signing up. Highly recommend people don't use their service with so many better options in the market.

Do not sign up with this company. Everything was great until it wasn’t. Sprayed the WRONG house 3x’s. Technician admitted he had never been to our house. No refund, no credit, nothing. And because we refused to pay for something we did not receive they are threatening to send us to collections. They have the worst customer service department. We were told Melissa would talk to her supervisor & get it settled, to call if we don’t hear back. So we did & Melissa not available.

I was explained my contract and was told I had 3 days to cancel. They took care of my needs and I’ve been happy with them over a year now so I never had a reason to cancel. I’ll keep them through this summer of 2025. I was getting over priced with the other companies for less service. Only issue was when the sales rep showed up to my door late at night around 8 I was skeptical until I heard him out and respected him for working in this heat all day. They definitely earned my business!

This is an extortion service. I had a guy come to my door and offer pest control services, mainly spraying the eaves and base of my house, he was young and enthusiastic so I decided to give it a go. The salesman pointed out several abandoned wasps nests that hung from my eaves and promised those as well would be taken care of. I signed the agreement without looking too much into it which was my first mistake. The tech came out shortly after and "completed" his job. I went out and checked and saw that there were still wasps nests in my eaves. I then texted the sales rep that had come earlier to confirm that the wasps nests were part of the service, which they were. I then told him to cancel my service since they obviously don't know how to do their job.

White Knight is a scam and their customer service is horrible. I signed a one-year contract with them and when I knew that the contract was ending, I asked to close out my account. They informed me that I would have to wait until AFTER the 12-month date. So a few weeks afterwards, I received a call for a quarterly service - I called and said no, I would like to NOT continue my service.

Do not sign up for with this company. We have been trying to cancel for months and they say we have one more service we had to do so we did that and they are still saying we owe money have more services. They do a poor job when they are at the house and are there for about 10 minutes tops.

Absolutely terrible. Said they came at 7:30 AM, but they didn't. My dogs would've eaten them alive. Never sprayed inside as requested. Customer service was well trained in the art of ignoring customer complaints. Orkin was literally 50% cheaper. They wouldn't even agree to cancel my auto-renew contract without making me call back a month later. Don't ever sign a contract with this company.

Horrible customer service. They lie. They keep extending your "contract by one more time". They threaten to send you to claims if you don't fulfill contract. They spray for ants in the winter in Minnesota... twice!!!! They don't call to say they are coming. Half the time they don't even leave something to say they were there, if they were there at all (you still get money taken out of your account). STAY AWAY!

White Knights is a scam. Please don't hire them. The technicians are extremely incompetent. It seems the products they use are expired. They've put products in my house multiple times to get rid of the ants without success. After supposedly treating the house and its exterior with their products, they told me the problem had been solved and that I wouldn't see any more ants after the next 3 days. They lied to me because the ants are still everywhere in the house. I've called twice to cancel their services, and the customer service representative tells me I can't cancel until an advocate calls me, and that they'll call me within 48 hours. They've kept me waiting for a call for several days, perhaps to delay my cancellation. They're scoundrels. PLEASE DO NOT HIRE THEIR SERVICES!!!

Do NOT sign an agreement with these scumbags. The salesman will tell you that you can cancel anytime without penalty. I signed an agreement for 6 services and had completed 4 when I eventually purchased a home and moved. I was told I was no longer in their service area after one customer service rep told me I was. I was then charged 300 dollars as a cancellation fee because I did not complete my 6 services. Stay away from this company!

We've been serviced by White Knight Pest Control since they came to Central Texas 5 yrs. ago. Time for a CHANGE!! Customer Service has gone downhill and is basically non-existent at this stage. They must have experienced massive staffing changes as we see a new Tech each month. Most of them lack basic customer communications capabilities, and each one does things very different from the other.

You have THREE BUSINESS DAYS to get out of the contract - DO IT NOW. Here's why... I should have known something was amiss when the enthusiastic "student" canvasing the neighborhood left in a Tesla. This company overcharges and underdelivers. They say that they are treating many satisfied neighbors and would like to add you to the list of satisfied customers. They say that the contract can be canceled at any time, and sign you up for the "quarterly" program for $179. They give the impression that this is a deep discount from the normal $400, but fail to tell you that there are five quarterly payments required.

One of the worst companies you could deal with. Promise of services in writing that are not delivered. Invoices sent for services not performed. Collections agencies called on a zero balance and it turns out the fee was for the admin costs to sent a not to collections for a zero. Balance. This is not a company you should engage with. Stay clear at all costs.

The salesperson lied to me and told me to get in a 12-month contract that can be canceled within first month with no penalty. He even forged my signature on the contract and said took my money. Customer care does not care and is not willing to talk or provide a refund. The guy who did the pest control was in a hurry and did not do his job properly. They are a scam, would not recommend anyone to sign up with them... you will lose your money.

These guys are scam artists. They trick you into signing an agreement which they tell you can be cancelled if you’re not satisfied. Their product doesn’t work and when we cancelled shortly after starting the program since our problem got worse they said I still owed the full year’s cost. Do not get fooled like I did. They particularly like to go after the elderly. This company should be shut down.

This was a total scam, the salesperson stated that we could at any time, I have the entire ring doorbell conversation on video. When I called to cancel I was told that there would be a $400 charge, see below.

I don’t think I’ve ever felt more cheated than by this company. I contacted them in October saying I wanted to cancel services. They ignored that request. I called in November to request again, they let me know that I must contact them more than 30 days out (I did, in October). We went back and forth, them saying regardless of my next step I will owe fees. At the very end of the call she said “just a reminder this next service is completely free…you’ll just pick up services in the future.” I said “okay.” Apparently that was me agreeing verbally to charge me in the future for the same cancellation request so they refused to cancel.

White Knight changed my appointment 5 times on me in a row, I do not recommend this company whatsoever. Then I called and was put on hold forever. When he finally answered the phone the guy was argumentative and kept wanting me to pay the balance of the contract when this company has been very negligent appointment after appointment. I told White Knight that I wanted to cancel with them and wasn’t paying anything more.

Your sales rep in September was at my door telling me how his "friend" started this business. He is MN local and trying to help his friend get the business going. I told him I didn't need the service since we don't have any problems. He offered me a really good deal if I helped him and his "friend" out. And if I didn't want to continue the service I could cancel within a couple days. I also had an appt set up at my other place ****. I took off work to be there.

**DO NOT USE THIS SERVICE!** There are many more reputable companies out there. This company did not service my entire property and failed to notify me that they could not access the backyard. If you find yourself stuck in a bad contract with them, make sure you are at home when they provide any service. Otherwise, you will have no idea what they have done. I have found them to be dishonest and untrustworthy. Trust me, there are better options available. I want to ensure that others read this and do not make the same mistake I did as a new homeowner.

I wish I could leave no stars but that isn’t an option. Beware of these people. They are thieves!!!! They did a no show twice and tried to state that they did show up, but we work from home and no one came to the door and they called us to reschedule twice, but never came. Then they tired to lie to us and say that they did come. They then charged me $80 for a cancellation fee. Multiple times I requested that they spray the inside of the house and the backyard. They never knocked, sprayed on the front of the yard and not the backyard or inside. Will take you money and give nothing in return.

I had a terrible experience with White Knight Pest Services. They conducted services without confirming my availability or obtaining explicit permission to enter my backyard, which could be considered trespassing. They also failed to provide proof that their technician completed the service, despite multiple requests. To make matters worse, they charged an unexplained $25 processing fee and are demanding $449 to close my account, citing removal of initial service discounts—despite their failure to follow proper notification procedures or provide evidence of service. Their communication has been vague, and they refuse to clarify or resolve these issues. I do not recommend this company due to their unethical billing practices, lack of transparency, and disregard for consumer rights.

Stay as far away from these guys as you can. They have you sign a contract and after you satisfy the contract you they still make you call them 30 days in advance to make changes. This way they get an extra month's payment for nothing. Their last treatment was the final straw for me and I did not want them at my house again. So I called to cancel and told them I was dissatisfied with the service. They told me I had to pay for another treatment anyway regardless of whether I wanted it or not or whether they came or not. They proceeded to charge me for the future visit that never happened. And then they started harassing me to pay, telling me I had to call them. I guess they don't want anything hanging around in writing. I considered going to small claims court but decided to pay them and to leave a personal experience review instead. Find someone else to do your pest control.

Setup service with the company for about a year. Explained several times the recurring issue with wasps in the eaves over the carport. Also, when reported sighting of a few scorpions during the summer, they came out (special call) and sprayed. We saw another scorpion shortly thereafter. In September, I agreed to one more complimentary service then in December we would decide to cancel or continue. They came out in November, with only a 12 hour text notice. I couldn't call their office after business hours, nor did I have time to call the office during the day.

This company is a complete scam! Do not use them. They will LIE to you and never show up to perform the services. Spare yourself the headache of having to deal with this fraud of a company. They will lie and threaten or bully if they can. Whatever it takes for you to sign.

White Knight Pest Control represents every business you want to avoid in life. They lie, evade, and effectively steal your money. If they come to your house, do not answer. If you do, encourage the employee that is soliciting your business to consider a career change. I highly recommend disrespecting anyone representing WKPC with the hope that it will lead the person to find a new line of business. They lie about the pricing, when you call to cancel, it increases the fee, when they come to service your house, it does not work. Every time I called requesting service, I was lied to. I was lied to about someone calling back, I was lied to about receiving an email from a customer advocate, I was lied to about how the pricing worked. AVOID THEM AT ALL COSTS.

White Knight Arizona. They promise you the world. If you see problem, we will go out as many times as needed. You do sign a year contract, again they come out as often as needed for the one rate. Very bad customer service. It's hard to get ahold of anyone. When you do, they never know anything. "You'll have to ask the tech." "How can I reach him." "You'll have to wait for your appointment." Then he calls to reschedule because he does not have the chemicals required for the service. Been with them 7 months now and call every month to complain or try to schedule with the problem STILL not taken care of. It is a little over $300 to break contract. I was talked out of it with a "guarantee " to get rid of pests. Didn't happen. Decided to write this as I'm sitting, waiting for 9am to call them again.

Techs incompetent; tried 3 times to eliminate one small ant hill but failed. Misidentified the ants as sugar; my blood test showed antibodies for fire ants, but not sugar ants. Service was rude and didn’t keep verbal and text promises to call back. Cancellation was worse, with the ‘advocate’ talking over me, ignoring the previous tech and service failures, and charging $129 cancellation fee, despite their failure to perform. Should probably sue but life is too short to deal with nasty people.

This company will rip you off. When we signed up, we were not told that we were getting a discount for “signing up” until we cancelled the service, they said we were still “under contract” and we had to reimburse the “discount” of. Most pest control services are cheaper and you can cancel any time no questions asked. Then to cancel they make you to go through so many hoops, that even when calling from the phone number on record they still want to hear from the person assigned on record, even if most of the information matches the record (what if this person is incapacitated, or out the country), clearly to obfuscate, while at the same time aggressively offering to continue a less than satisfactory service overall.

I was approached by their salesman on a Friday evening, telling me his Team of Pest Control experts were going to be doing a lot of work in my neighborhood the next day, and if I didn't want all of the mice that would be blocked out of my neighbor's homes to come to MY house, I should sign up with him, too. He said because they'd Already be in the area, he could give me a special deal of $160 for the usually $500 service, which would include a full inspection of the house & filling in of any holes or spaces where rodents could get in. They would also set traps and bait stations inside and out. Plus, he told me they'd do a complete bug treatment with a spray to reduce any from entering (ants, box elder bugs, centipedes, spiders, termites) and more spraying throughout my basement if I desired.

Unethical and immoral - Owner's son lied to my face and charged without consent. White Knight came and knocked on my door to sell me pest control services. After politely declining a handful of times, the individual (claiming to be the owner's son), offered me a one time treatment for ~$30. I looked this individual in the eye and said "I want to be very clear. This is a one time thing. I will let you know if I want to continue service and do not want to be charged until you hear from me." He agreed, promising I would not be charged further. I paid them, signed an ipad, and they treated my home.

On 7/30/24 a White Knight sales rep named Jackson came to my door. After telling him several times I already had a pest control co., he offered to give me a "free" service to compare. I never signed a contract or gave financial info but just basic contact info. Subsequently, I started receiving bills in August and September. Each time I reached out to the customer service, I spoke to the manager Yvonne, who treated me like a criminal stating they have a signed contract. I denied I signed anything & asked for a copy because it has to be forged. I have yet to receive it.

I had the worst service experience with this firm. The insecticides are so ineffective that bugs come up within 12 hrs of each fumigation. Never saw any dead insect after each fumigation. I made complaints about 3 times and in each they send another person to do a top-up yet no improvement. I had to cancel my subscription and was charged over $200 on top the emotional stress, anxiety and disappointment of poor service.

WK has been a huge disappointment and would not recommend. The company installed a defective bait station allowing my dog to extract bait. This required veterinary care ($500) and have called for resolution multiple times over nearly 3 months since the incident. I've received no follow-up calls and have been informed there would be a cancellation fee for early contract cancellation. My next action is to get my attorney involved to close the matter. I've received 2 applications and have not noticed a difference in insects but have seen a reduction in rodent activity.

If I could score lower, I would. This company is a scam. Very good salespeople who make promises they do not deliver on. I was trapped into a contract and could not get out until they stole my money. They were working with me to fix the issue, but in a year, they came out 21 times until management got involve with no resolution. Management (John **) and VP (Steve **) did nothing about the issues and cancelled the contract without notice and washed their hand off it. I had to remove the spider eggs off the patio and the issues was resolved. After being ghosted for weeks, I called several times to get ahold of them and Management were very rude and unprofessional.

Horrible service. Rude and obnoxious servicemen. The salesman is a liar. They don't tell you that it is a contract. Stay away from them and save your money. Complete unethical. They don't even do the service they were supposed to do. Liars & thieves!!

I could write a full page about dealing with these Grifters, phone calls, service dates cancelled with no notice, but it all be said over and over by the other 80 percent of 1 star reviews. This is not a legitimate operation. Every time you call (I've called them 5 times in 3 days) you will get a different person answering who will promise to get back with a solution to the concern. But don't be fooled like I was, it's an AI Black Hole. We're having a huge garden Wedding Shower this weekend and now there's no time to get an alternative contractor to do the work. Believe the 1 Star Ratings (all of them). Anything above a 2 is likely someone working the phone bank.

I can see by the reviews I am not the only one who had a bad experience with this company. They charged me for visits but did not even come to my house. Then I had to pay $300 to get out of that idiot agreement I signed. On top of the questionable billing practices, all my bug issues have gone from bad to worse, I killed a black widow in my house yesterday. So they can't even manage to do the ONLY THING THEY DO effectively. Worst company ever.

Don't use this company at all. They're thieves and the biggest thieves. They come to your house and do a lousy job in a hurry. I saw them. Then the company charges $500 when you cancel. They are money hungry, and they want your money. This so-called company should be shut down.

TOTAL SCAM!!! I am extremely disappointed with White Knight Pest Control. I signed up for what I was told by their door-to-door salesman would be a one-time pest control service. However, I recently discovered that they have been charging me for a yearly service without my consent. The salesman clearly misrepresented the service, making it sound like a one-time deal, but it turns out I was signed up for a recurring service plan. This is deceptive and dishonest. When I called customer service to resolve the issue, I was met with unhelpful and dismissive responses. I strongly advise others to be cautious if approached by this company. Make sure you thoroughly read any agreements and confirm the terms before committing to anything. I will not be using White Knight Pest Control again and would not recommend them to anyone.

Tried to cancel after they missed multiple scheduled and confirmed appointments. They told me due to the initial $1 “special” I have to pay $199 to cancel my contract even though they missed 3 appointments. Trying to get a respray is near impossible. They are in a different city than me so if you are in any city other than where they are based out of, I would stay away because they will not make the drive to you unless is convenient for them. I would not recommend to any family, friends nor neighbors.

Pushy sales. Pushy door to door sales style. Won’t leave when asked. Ignored no soliciting and no trespassing request. Even when you say no they continue to try and make a sale. We try to polite deny and they won’t accept a polite decline.

The contract claimed initial service to be valued at $500 but became $69 after the “discount”, $120 bimonthly thereafter. If service is cancelled within 18 months must pay the difference of $431. Financial intimidation to retain customers regardless of service quality.

I thought I would try this company for my residence. They are horrible to deal with. My home consistently had bugs at various times of the year. They schedule your service date and then don’t show up. I would give them 0 stars if possible. And they charge you $100 to cancel your contract. Stay away. There are many other companies that do a far better job.

To those who would be interested in this company, I urge you not to! The sales guy comes and says the service is better than sliced bread. I said OK make an appointment. Nobody shows up. I got a call at 7 pm saying, "I'm outside now." I said, "Too bad now. I'm not home," appt. time was for 1:15-3:15 pm. No text, no call, and no email. I called Monday morning and told the rep about the situation; she said we have to review the situation and check our cameras. I said nothing was done, and she came back says I was right. They try to make amends with more services, but you can't get to me now, can you get to me later. Clean the area, show it could be sprayed but nothing! I went to great lengths to make sure they had access to all areas Only to be left hanging.

9 Jul 24. A White Knight salesman came to my house and offered me services. He said no contract and the first service is $99 and then it's $139 every other month after that. Later that day I was charge $139 on my credit card. I have called the company multiple times after that trying to get it fixed and they were not willing to give me back the $40 I was over charged.

They argue about letting you close your account even after your contract is up. Threaten you with charges to close your account. The more you argue with them the closing charge goes up. Dispute their overcharge with a complaint to your Bank. Do not use this company.

I am very disappointed with White Knight. My neighbor also had White Knight and between our homes we developed a problem with Cicada Killer wasps. Over the course of several weeks between the two of us we had White Knight out on four occasions to little effect. After the third attempt my neighbor called and among the deflections offered by the customer service representative was that just like with high school kids they can't always count on their technicians to do what they are told.

This is by far one of the worst businesses I’ve ever dealt with. I would give negative stars if I could. I just switched to them a couple months ago after they came knocking on my door. Sales guy was really cool (Hugo **) and told me if I had any issues to please let him know due to the fact of me being skeptical about switching to their services. Prior to signing anything I asked him if I happened to be completely dissatisfied with the service could I cancel. He said that they ask for a one year contract but if anything was that bad just call him and we can get it cancelled no problem with no additional fees due to them being brand new to Southern California and they couldn’t afford a poor review.

I still had problems with bugs even after four applications. I had some damage done to my patio lights that they didn't tell me they did and I saw after they left. I called to cancel my subscription being as it was up then I get email saying that they can't cancel it without a 30-day written notice. Another charging me an extra service even after my contract is over because they didn't get it in writing and it was only over the phone. Very dishonest and deceitful and I was still plagued with bugs and had to spray by myself with one application to get rid of it. Definitely not worth the money or the hassle.

This is the most dishonest, deceitful company pest control on the planet! They will come to your home and sell you 4 visits. You will sign a contract on their ipad, trusting them. They will lie to you. Your quarterly contract "auto renews" and you are required to cancel it 30 DAYS IN ADVANCE or get charged for your 5th visit. Something they do not tell you. Once your 4 visit is up, the computer automatically schedules the 5th appointment and when you call to say, "Hey I didn't want 5 visits" they say, "Well you will be charged for a 5th appointment but won't get the service unless you reinstate a new 4 quartly contract." So basically their contract is set up to trap you and force you to do another 4 visits or they rip you off 100.00. Also the first time they come and spray they do an amazing job! Subsequently they are in and out in 10 minutes and don't do squat. They don't do a good job at all. So they are making 100.00 every 10 minutes.

DO NOT USE. Their termite monitoring is worthless. I’ve been paying for it for 5 years. Found active termites. (Tried to get service, but termite service is an additional very high expense. Apparently termites aren’t “pests”). I tried to cancel my account to go with another company. They put you on hold for a long time to speak with a “customer service advocate”. They immediately dinged my card for 2 additional payments and said it was for “services rendered.” The monitoring stations were never monitored. Service was not rendered.

I made an on appointment on 04/22/24 for between 10am and 12 noon to have White Knight Pest Control do their initial service inside and outside of a home that I had just purchased in Mesquite, NV. When they hadn't arrived by a little past 12 noon, I called to see if there was a problem. I was told by the person who answered the phone, after she checked with someone that the Tech was running about 30 minutes behind and would be a my home soon. At about 3 pm, when the Tech still hadn't arrive, I again called, explained the previous call and asked why the Tech hadn't arrived. The person who answered the phone put me on hold for several minutes while she checked with someone. When she returned to the phone she said that the Tech had some problems and would not be coming to my home that day.

WORST pest company I've ever had the displeasure of dealing with. I wish I could leave them zero stars. Not only was I tricked into signing a 12 month contract to "try" their services, but they are not willing to make any accommodations even after sustaining a traumatic brain injury so bad I couldn't even walk from my bed to the bathroom without help. The very first service the technician left a checklist of things he claimed to have done. He only did one of the three items checked off so I had to call to schedule another service and actually watch them perform said service. Every interaction with them from day one has been a pain in the a**. I had a card placed on file for autopay and they even managed to screw that up. They never once automatically charged the card I had given them, leading my bill to go to collections because I couldn't get on the phone to talk to someone. (I had to go to speech therapy to regain my ability to speak from this injury.)

Great company to work for with flexible hours and opportunities for advancement. Respectful coworkers and management. There are policies that need fine tuning but overall a great company to work for.

Horrible, unethical company. Lots of fine print. Terrible service and unbelievably bad customer service. If I treaded my customers this bad I would be out of business. Buyer beware! Tried to cancel service but was billed for 86.00 and they didn’t come but still billed saying it’s in the contract to give 30 day notice… but I paid and didn’t get anything. Also I called many times to cancel and was put on hold and hung up on multiple times.

Do not sign a contract with these people. The entire experience was horrible. Tried to cancel my services and they charged my card $271 cancellation fees. What a complete rip off. Only use these guys if you wish for HORRIBLE service and expensive fees.

White Knight Pest Control falls significantly short in terms of reliability and transparency. They advertise that their monthly plan encompasses a comprehensive range of services, creating an expectation of financial predictability and convenience for their clients. Nonetheless, when faced with the need to adjust one's budget and possibly alter service frequencies or types, customers encounter an unpleasant surprise.

I have been with this company for several years which I regret. They have horrible customer service. They come when I tell them not to, and no one is home. Then they say they did the service, which there is no way to do what they say without entering the home. There is also no proof they did anything on the outside. They like to say the gate is locked, but our HOA does not allow us to lock the gate, so that is dishonest also. I have tried to quit multiple times, but they give you the runaround and make it hard to do so. I would not trust them at all.

We went through the full year contract and then tried to cancel. They told us we owed them 89.00. When we asked why they told us it was in the contract that we had to cancel within 30 days of the next spray. Our problem was, we were no longer under contract since we fulfilled our contract. They did offer to do one last service but then you had to be sure you called to cancel again after that service. We were canceling because we weren't satisfied with their service. Still seeing bugs outside and when I asked them to spray inside the technician said they would have to come back out. I actually saw that the technician noted that on my invoice but they never contacted me to do that spray. I paid the $89 because they refused to waive the charge. I would not recommend this company.

So we went through a full year contract and then nearly another full year but not on contract. We continued to have a major wasp problem. We tried to call them back out per their contract but was always given the excuse that we are far away and can't get a guy scheduled until my next appointment.. so then I get a text from their tech saying he will be there in 30 minutes. I said, "No, don't come without a schedule." He said okay and I told him to have his people contact me.

Horrible customer service & horrible pest control. I left a former pest control company that I was happy with when a high-pressure salesman came to my door. BIG MISTAKE! They lock you into a contract that you can't get out of unless you pay for the REMAINING SERVICES...they get you with the "fine print". Additionally, I had no problems with spiders in my condo until they took over the pest control. Unfortunately, while using their services, I became unemployed about halfway through my contract.

My recent experience with them was great. The tech explained what he was going to do with regard to spraying the house. He sprayed outside and inside. He told me that there weren't any pests that they detected which was a good thing. Since it was the first time he came out, he told me that he was gonna set traps around the house to actually determine what kind of pest they needed to treat. He was really cool and professional. He knew what he was doing. He also told me that if I have any issues, I should give them a call. Since he came, we've been seeing spiders, but nothing crazy. White Knight is a great company.

Their techs have all been wonderful and extremely pleasant to work with. We enjoy them. We have a quarterly plan and we pay $100 each time they visit. It's fairly reasonable. We get treated for generic ants, bugs and spiders.

White Knight has been doing a good job so far. They have been giving me service from the outside. When I sent my messages, I received my call back right away. They gave me call and sent an attachment for everything that I wanted to know about pest control service. I had a good experience.

I've been more impressed with White Knight than before. The new guy that we had here did a much better job of cleaning out where I showed him spider webs and stuff that have been here forever. Also, customer service has been okay every time we’ve needed to speak with them.

Their service is scheduled out. I get a message from them letting me know when they're coming. Most recently, the technician was nice and made sure everything was done to my satisfaction before he left. If anyone asks, I'd tell them about how thorough White Knight is.

They always get the same technicians. There are four guys that come here and they always check the rat traps. They also check the little things that they put for termites. White Knight is a good service. I've done a couple of re-services for fire ants and I've never had issues with them telling me that they won't do it. Price-wise they're about the same as most companies. I've been offered free service from other companies and I was like, "Nah." At this point in time, I'm pretty happy with White Knight.

I've been very happy with White Knight. We've had pest control services most places we've lived in the last 20 years and they are one of the best. Their technicians have all been very nice and told me if I had any problems, to let them know what it was and they’d take care of it. I'm on an automatic schedule but if we have any problems in between, I can call them and they'll come out and fix it. When they showed up, the worst problem was they rang the doorbell and our two dogs started barking like mad dogs. The technician then asked me if we were seeing any problems. Recently, we haven't seen any inside the house. He said he'd take care of the yard, around the perimeter and right around the house and the patio. He came back when he was finished, told us that he was through and asked if I had any questions. Occasionally, I'll see a bug of some sort on the patio and most of the time it's laying on its back with its legs turning.

The White Knight techs come over here on a schedule. It's a different person every time, and they've all been on time and courteous. They spray and take the brush around, and they also ask, "Is there anything else we can do?" Usually, I don't have anything to tell them to do. The most recent visit was four days ago. They came in and rang the bell.

After they come out, all of a sudden you'll notice a bunch of dead bugs up on the walkway or throughout the porch. So the treatment must be effective. It looks like they're doing a thorough job of going around and sweeping, and getting rid of any nest, bee nest, and cobwebs. They go around. So far, they've gone out and sprayed with a power sprayer. They also put granules down for the fire ants. So far, I've been happy.

Four times a year, we'll have different companies come through and offer to take over the contract, but we've stayed with White Knight and it's worked out with us okay. If there's a frustration, it’s ‘cause they're in Texas, so there's a time lag. Normally, they do a quarterly service, but I don't need it that often, so for me, they set it up on a semi-annual basis. They've been good about scheduling appointments. The technicians spray in the house and the yard, and the work's been good. It's contained the pests that are around. The technicians have mostly been good, but once in a while, we get a dud.

White Knight quietly comes and does what they're supposed to do. They always send a notice that they're coming. They usually knock on the door and let us know that they're here and go about their business. The techs are professional and thorough. They are also not stuff. If there are things that they miss, they are more than willing to re-service an area. I recommend them as a good company to work with.

They come by and let me know they're here. They get everything done pretty quick and they're good. Everything's been good. They’ve always been kind, nice, and let me know everything. When I first got White Knight, I had a horrible pest problem. Now, I have none inside my house, which is awesome.

We had a lot of ants in the beginning and now, we don't have any issues anymore. Most of the techs are really good. We've had a couple that you could tell they're just trying to get the heck out. But most of them are very personable. They'll knock on the door and let you know, “Hey, I'm here. How's your day going?” Then they get to work and knock it out.

If something happens, I call White Knight and they come out. They're pleasant and nice. They always let us know when they're coming. They do what they're supposed to do and they let us know when they're finished. It's great cost and service. They'll send us an email in advance letting us know when our next service date is and then they'll show up on that date and take care of it. Even if we're not home, they still take care of it. They'll also send us an email letting us know they're finished. They're a good company to work with.

The techs come out once a month. They came in November and I didn't have the funds so they halted my service on my behalf which was awesome. Other services usually cancel you but they put me on hold 'til January. The guys who spray did a super job. I can't ask for better service than them.

I'm happy with the service. Customer service is amazing and so is their tech. I asked him, "Hey, did you do this? Did you do this?" He goes, "Yup. Done, done, done."

I've always been pretty pleased with White Knight. They've kinda got their routine down, so they're in and out pretty quick. On the rare couple of occasions I've needed them to do a little spot spraying in the house, they've always been able to take care of that for me. You get the value for the service. So, what they provide against what they charge seems reasonable.

White Knight's service has been really good.

White Knight's technicians are excellent. Dennis came out and he's a very nice guy. White Knight comes out and they’ve sprayed the house, and they go on, and we're at ease. Then they also asked us if there was anything else we need. They're very accommodating.

We've been using White Knight for a long time. The individuals that come out are usually good. They get the work done. I don't need to call them back.

I wish there was a way to schedule online instead of just calling, because I don't always have time to pick up the phone and call. It’s better with just getting on the computer and scheduling. White Knight comes out every three months, and they treat the outside mainly, and sometimes when I'm home, the inside. However, it's still mediocre. We still have pest activity in the house.

The reps all have been very professional. If I had any issues with any kind of pest inside the house, they ask the questions and take care of it. They take care of the outside and inside. So, the service has been excellent. I would recommend White Knight Pest Control.

I’ve used White Knight Pest Control for 2 years and I honestly never saw a bug in my home. They are friendly and accommodating. I highly recommend their service and will continue to use them when I am able to.

The techs text me when I'm scheduled and then they come and take care of it. They're professional but they're not doing their job. I'm not really happy with the amount of insects.

White Knight worked for me and they've been friendly, punctual, and communicative. They come out every three months and they spray around.

I trusted what White Knight did at my friend's house. The technician was very professional. The scheduling was well done. And he did a good job. I look forward to him coming back.

White Knight is always on time. My latest technician was wonderful. Scheduling the service was easy, too.

Always on time and very polite and professional. Technician did great job and always made sure to get every area of my yard and when I needed it, inside my house as well. Very pleased with the service and would use White Knight in the future.

White Knight Pest Control has provided quality service for about three years at my home. Never had an issue neither with service, products or staff. If you are looking for a pest control company you can’t go wrong with them.

White Knight Pest Services has been great to work with. The staff is always courteous and helpful. When we needed extra help with wasps the response was quick and effective. We have not had any pest issues that have not been handled efficiently. Thanks for running such a great business!

My husband previously had service with White Knight at our home. It was at the same address where we reinstated the service. When we reinstated service, the supervisor told me that, because we canceled, there was a certain amount that would have to be paid. We began service in February. The first time was fine. They came in and serviced the house. We have a fairly large house and they did everything. They talked about mosquito shields because that was one of my primary concerns. I wanted to get rid of them. It was an additional cost. I didn't have an issue because I felt like they were going to be out here anyway. I asked them if they could perform indoor services and mosquito shield at the same time, the same day, because it's inconvenient to be like, "They're coming for this, and this day, they're coming for that." I told them it would also help on billing if they could just hit my card one time. They agreed to do that. But it did not happen.

Everything is awesome - From the salesman to the technician to the customer service. I honestly cannot say enough nice things about this company - everyone is courteous! Great attention to detail! If you have wasps these folks are for you! They even remove the nests! Thank you very much!

Your techs are amazing! Knowledgeable, professional yet friendly! Very happy with this service! They arrived on time, walked me around the home to point out areas of concern and described what they were doing. Very happy with the service and the value.

White Knight Pest Control is a great company. Easy to work with and techs are really cool. Would use their services again. Highly recommend. Took care of all my pest control needs. Can't ask for a better bunch of people.

They put boxes out to catch the rats. But those boxes were worthless. They caught a couple of them. But I put out rat poison and they're gone. It's that simple. But the young guy showed up on time. He did what he told me he was gonna do. He was very, very nice. He was very accommodating to the tenants and I liked him. Also, their price is reasonable. I would use them again.

I definitely recommend White Knight! We never had pest issues and the professionals that came out to service the property were always friendly and efficient! We once had ants swarming and coming in and they came out to address it with no extra charge.

The did a great job keeping me informed of when they would arrive, when the service was completed, and all that the service entailed! I only used the snake away service but the techs went into detail of how the product works and what to expect.

Dylan was very thorough on his explanations. He made it very easy for us to understand. He was very pleasant and very easy to deal with. He examined the house. He did the procedure. He even examined the house again to see all the procedures.

We sometimes had roaches and one time, we had a bee issue. They were outside and were coming inside. All the White Knight technicians that have come to my house have been super-duper people. They’ve been very courteous and I appreciate that. The tech was able to treat the issues we had. We now have very moderate insect activity. I’ve had several different pest control people come by our house and want us to change. I said no because I'm completely satisfied with what White Knight is doing.

The overall service was great, and the Tech was always on time. They were able to rid our Wasp problem, which was the main reason we purchased the service. The cost was a little steep for four quarterly services; aside from that great customer service.

Loved having this service! We have had a crazy last year and it has been so nice not to worry about the "pests". They took care of our mouse problem, our ants coming in through multiple rooms, our spiders everywhere, it has been so much better and way worth it. Workers have always been respectful and kind, thank you!

I had technician Isaiah out today to do an initial treatment on my home. He went over everything I needed to know and what to expect after treatment. He was patient and friendly and answered all questions. The product they used to treat my home is organic and doesn’t leave that horrible fume smell.

We've used White Knight for almost two years and have really loved it! We have the standard package and the mosquito treatment add on. Both have been great, especially the mosquito treatment as we have struggled with them in our backyard in the past. They are great about rescheduling if you need it and everyone (office and field staff) has been polite and wonderful! Great customer service.

Staff at White Knight Pest Control are super friendly. The service technician assigned to our area does a great job and took the time to listen and understand what was needed. This company is reliable, competitive prices, and provides good quality of service. Routine pest control services are provided.

You know that feeling when you're exhausted after a long day of work, where everything seems to be going wrong? Then you come home to find that, not only are there no bugs, but there are no more spiderwebs, and the dude fixed the hole in your fence?! That's these guys. Definitely recommend.

White Knight has been very prompt when it comes to scheduling and rescheduling services. They sent a guy and he performed very well. He did the inside of the house, all the rooms, and everywhere. I still see small insects coming inside whenever there is rain. The last time I spoke with White Knight, they said there is a door that is slightly open where the insects entering from. Other than that, I don't have any complaints.

White Knight Pest Control has provided us with quality service. Anytime we had any bug issues, they came back out to take care of the problem. The technicians are friendly and responsible. I recommend their pest control service. It will not disappoint.

My most recent experience with White Knight was for a follow-up visit after my quarterly service for some flying ants. There was a huge mound of it. There were spiders and a wasp nest. White Knight usually just contacts me when my quarterly service is ready but in the interim, if I see any activity, I just call and they set me up and put me on the list. During my first services, I got the same person all the time. Recently, it's been a different person but they've all been wonderful. They were very detailed. They answer all my questions and provide additional information whenever they can. You cannot go wrong with White Knight.

I have quarterly service with White Knight. I like that they have a text service. If I don't get to the phone, they text me then someone will respond if I text back. I had a rental property treated, indoor and outdoor. I left the technician inside to do his thing and he finished up. He left a card at the end with what service was done on the doorknob.

I used White Knight for bees and ants. Scheduling was easy and their tech was great. Some of the pests came back but it's only been a month. White Knight came back out and re-treated.

Dustin was AMAZING! Explained his process very professional and friendly. Even my cats came to see, and he was polite and friendly toward them as well. With great employees like Dustin, I see your business booming. Great job! Keep up the great work!

Our initial treatment with White Knight was supposed to cover inside, outside, garages, and attics. The inside was done and so was the outside. But the garage was not done nor were the attics. The problem continued so we asked for them to come back. The initial visit was supposed to have occurred after 4 pm because I wanted to be home for it. I wanted to see what they were doing. Earlier in the day, I got a text that said they were running early and was asking if they could come around 2:00. There was a little suspicion on why they were running two hours early for the day, but things happen. Also, I specifically requested 4 pm because I wanted to be home for it. I called my husband and he said to let the tech come early.

The main problem I had was with the wolf spiders in my area. They're really prevalent. White Knight's service has been great, especially recently. We have this guy named Johnson and he's really nice and nice to speak with. He knows a lot and really tries really hard. He goes above and beyond each and every time. We get sprayed every other month and we get billed every month. It's been a very good experience and that's why we haven't changed. We've been given offers by several other competitors and I haven't even been interested because White Knight’s pricing has been very good. They've got the insect problem very much under control. It really helps.

Scheduling has been no problem. Also, the techs have been very receptive when I talk to them about any issue I have and they take care of whatever I ask. They've done a good job.

I was happy with service and cancellation process. I would use again once in a house again. I would recommend them to a friend if looking for a pest control company in south Texas. Technicians provided good communication and were always prompt and professional.

Thank you White Knight, for the effective service, consistently delivered in a punctual manner by friendly and personable technicians. Unfortunately I had to cancel service due to a new living situation, however, I look forward to using them again in the future! Be seeing you real soon, White Knight!

The techs who have come out were all very respectful, cordial, and informative. They do a great job and we love having them.

Our experience so far has been fine. They've only been here a couple of times and they let us know they were coming and came when they said they would. The techs did a good job. I haven't seen any unusual amount of bugs and nothing inside the house.

We had a little hiccup at first because they didn't know I wasn't going to be there. But when we got that fixed, the guy was great and he was nice.

I've had three different techs since I started. The first one was very informative. The second was not so friendly but the third was very knowledgeable and had great customer service. Everything has been great. They've worked with my schedule and they have rescheduled when needed.

Had good service and friendly people. Keep up the good service. Would recommend anyone for your service. They would come and respray the lawn if it rain the same day they sprayed the lawn. Kept up the termite traps around the house.

They come, do their job, and then leave. I like that. They’re different guys all the time but they’re all good. They're courteous and professional. They got rid of the wasps and there are not as many spiders now.

I switched to White Knight, and for the price that they offered, they would come out every two months. It was reasonable and since using them, the critters are staying outside where they belong. One time over a year ago, I didn't call ahead of when they would come and they said they completed the service. I had cameras on my house and nobody showed. But all I did was call and they came out and did the service. That hasn't happened again since. I love all the technicians. They're all just the sweetest and I've been happy with them.

White Knight is always faithful and thorough. The techs are friendly and they have good customer service.

White Knight Pest Control is fantastic. They spray around the house quarterly and the young guy who comes out is really good.

It seems to be a consistent service -- good customer service and good communication. There have been a couple of times that they scheduled it when we were not there and I preferred that they do the inside as well. We called and expressed that request and they do the inside and out now. The only issue that we have had is with availability. One time, they left a voicemail or a text and just said they were going to be out on such and such date and we were not going to be in town that date. When we called to arrange that, it was another month out. They called back and adjusted it for the next week. They handled it right anyway and got us back in. Also, the technician they've sent out have all been very good. The last one who came out to service the property was very friendly, thorough, and had good customer service.

I'm pretty happy with White Knight. I had a couple of problems with billing and scheduling, but they fixed it right away. The techs did their job and they're pretty cool.

In the time I've been a client I experienced quality service.. Christian is by far the best on staff that ever serviced my house. If the economy wasn't so bad I would keep my service, but I will be back.

Everybody responds to our calls and customer service is fantastic. The techs that come by are professional and they do a good job. They've pretty much eradicated the German cockroaches that came in the house. The timeframe it took for the cockroaches to go away was disappointing but they were doing their best. They sprayed, put out some granules, dusted the electrical outlets, and then finally went to this bait and that was the upper hand. It's a little white putty type of substance and it worked fantastically. We get a handle on the cockroaches and then we see a little bit so we'd call White Knight and they'd come through and do a little something. Also, in between treatments, if we need them, they come over and do what we need.

Service tech arrived to the appointment on time. He was friendly, fast, and efficient. He explained the pest control process before he got started, took time in between to update, and after for what could be expected. Review call from customer service to go over terms was nice after service as well.

White Knight comes out every three months. They do the outside and inside of my house. They are on time and the product that they use is great. Also, they have someone who speaks Spanish, so that's better for me.

I've enjoyed working with White Knight. They show up consistently and get things taken care of so it’s good. We had spiders around the house and we had some kind of an animal in our garage, which we no longer have there because they set either a rat trap or something. They do a great job. They always check with me when they're coming and when they get here, they touch base. And when they get ready to leave, they would touch base. So, I've been very satisfied with White Knight.

The techs were very courteous and did their job right. They listened to what I had to say about where to spray on certain places and did a good job. We get these Boxelder bugs and they’re getting in the wood. We had other people try to come and kill them all, especially in the fall because they're in trees. You can't get rid of them sometimes but these White Knight guys got rid of them. Also, the pricing seems very competitive.

They are there when you need them, their regular services meet all my expectations, and the attending tech makes sure to hit any areas you are concerned with. Pet friendly treatments, and knowledgeable people. Unfortunately I had to move out of their service area and they even helped me find a new service!

One technician from White Knight Pest Control now comes all the time and he knows I like it because I don't want new people. This guy knows our home and our pest problems. He's been great. The only thing is everybody's working, and I don't like that they give you times like 8:00 to 3:00 or 8:00 to 1:00. They should have a specific time that he's coming and he should show up. Last time, luckily, I went home for lunch. Other than that, everything’s been great. They're doing a good job.

I had them come out for basic maintenance to make sure I don't have a problem. Everything's been great. The guy that I've been working with that comes out every time is incredibly super nice and very professional. They also have a reasonably fair price. I'd recommend them to anybody.

White Knight Pest Control comes out quarterly. I had treatments to the outside of the house. It's about 5 feet from the foundation for ants and insects. The technicians are good. In the last two years, I didn't engage with anybody, but they seemed communicative and do a decent job. The only thing is they've got a review site, and I did have an issue once and I gave a terrible review for the tech, but no one contacted me. If you're gonna have a review site, read your reviews and respond.

They've been good to work with me on my schedule. They are on time and very friendly. I've had two technicians in the time that I've been with them. I usually get a phone call and a text when I get scheduled with them. If for some reason that doesn't work for me, then I just text them back and they let me know when they're in my area. But, I'd rather have them call when it works versus sending me a text saying, "This is when we're gonna be here." I have to respond and say it doesn't work. But they're good at adjusting.

White Knight Pest Control would let you know when they would come. You get notifications on the weekday prior to the service and 30 minutes out on the day of service. The reps would ask if there’s anything else that needs to be treated than whatever you scheduled. I had a good experience.

I have been with this company a while now and couldn’t be happier. Haven’t seen any bugs since they starting spraying. Always professional and efficient. The few times they ever missed anything I just gave them a call and they came back out to re-service for free. Great work.

Most recently, White Knight came and they changed out my bug stickers. They voluntarily change those out and those were ones that I had put down. The tech discarded on them, which I appreciate because I hate looking at them. He told me when he knocked on the door and he told me when he was gone, he was done. I'm on a quarterly service, and then they'll send me an email saying when my next appointment is scheduled. But most of the time, it's not convenient, so I'll tell them, "No, I don't want you to come that day, I want you to come this day." And so, that works out fine and they accommodate me. The summer was tough. There were lots of bugs. They came out one other time. Those earwigs are just hard to get rid of. Now, I haven't seen very few since it got really cold.

They seem to be prompt. They're here on the days that they are scheduled to be here. If there's something going on, like a weather event, they notify us that they will not be there. So they're pretty reliable.

Their price is a little bit better than Orkin and I like what they do. Their customer support is respectable and dependable. The tech comes out once a month. When they say treatment is between 9:00 and 11:00, they're usually in between that time. If not, they'd give a call and say they're running a little late. They take care of my problems and everything that I need. I just had bed bug treatment and I have people coming tomorrow between 9:00 and 11:00 to treat. I found that there are a few left that I wanna point out to them and see if the tech will check if I need to have treatment redone in some areas.

They do good service and I had a good experience with them.

In the first two years with White Knight, scheduling a tech has been excellent. To me, it's been one of the best services I've had after I've been in this house for 33 years. I scheduled a mosquito spray. I started with the mosquito thing and I've been a little disappointed in the service that I've received as far as scheduling the job. 99% of the techs have been great. I have a camera and I noticed that two said they did the actual service and they didn't. I couldn't see that they did with the camera that I have. That was a problem for me, but they corrected it. They came back and took care of it and didn't charge me for it.

We have been with White Knight for several years, with both pest and lawn care (since it became available). We have loved the quality, the care, the services and the people. They are a great company to work with and are always there when we need them. They are thorough, quick and careful. Great company. Highly recommend!

This company is amazing! With my previous pest control company I had to constantly call them back out to retreat my house but with White Knight they took care of my spiders right away! I love this company and what they do!

The tech couldn't speak English very well, but he was fine. He did inside and outside. Normally, White Knight calls and tells me the schedule for service. The only thing is I received a text message and I didn't know who it was from and it was from them.

My experience has been that the people that stick around are great, and we've had some that were exceptional. There was a while where we got new techs every time. And that drove me crazy because when we need interior treatments, I don't want strangers coming into my house, and every time, it was not great. We had one tech a couple of months ago where I almost canceled the service after he ruined my vegetable garden. There were visible cucumbers hanging down, and he was supposed to be in the know of what it was. He doused it then I had to start from scratch after that. The techs we've had since have been phenomenal though.

White Knight is good. They show up on time. They do their thing. One reason we went with them is the salesman who came by was super courteous and very respectful. He was a young guy. He had this very good energy about him. He gave us a really good kind of rundown of things. What I really like about him was he never once badmouthed or talk about how much better they were than the competition. He just told us what White Knight did and what they have to offer and he focused on the service that they will provide. We really appreciated that. Also, they're local so we moved over from the previous company to them.

I’ve been pretty happy with White Knight so far. The guy that came most recently was great. He was very social and he did a great job. The guys before that, I wasn’t made aware that they were here when they came, so they didn’t come inside. But I called them back, and they quickly came out and fixed the issue.