White Knight Pest Control Reviews

Do not, under any circumstances, use White Knight pest control! I have had to call this company out after every service to have them come out and properly treat the areas like around my front door around my back door around my patio door! They do not deliver on what they promise in their sales bitches. They do not treat the yards. Even though they say they treat for fleas and all types of piss. I was with Terminix for 28 years. Never had a bug in my house, switched over to White Knight Pest Control and now I have bugs in my house.

Be wary of this company! Their sales rep lied to me to sign up with their services. As a result, during the “welcome call” I found out the price is double than the agreed price. I called the company and they gave me the runaround. For instance, the customer service rep completely ignored what the service rep stated about the services and even charged me to cancel their services, which was $215!.

This company is Horrible. Lied about service performed. Lied about inability to get to the yard. I spoke with their local office multiple times and was lied to about discount. Reported the company to the BBB. Lied about everything and now sent me to collections. Don't use them ever. If I'd known how awful the experience would be I never would have signed up for it. This review wants more words and I have nothing more to say other than NOT to do it. JUST DON'T.

The sales people lie. I was told I could cancel at any time. I was told the chemicals were safe for my animals. The tech showed up and was decked from head to toe with safety gear and masks, which was alarming because he sprayed all around the water bowls for my dogs and all around my animals. When I called to state that I didn't think the grass and brush was completed, and that I was worried about my dogs I was brushed to the side. I observed gnats, mosquitos and bugs flying around at night in the grass. I asked to cancel and they stated I was obligated to stay for 18 months, and that I had no proof of the conversation I had with the Sales team.

A sales guy came to my door to offer a one-time mosquito spray at the end of the season for $99. I agreed and today realized they have now signed me up for a recurring service that, if I cancel, they'll charge me the full $250 instead of $99. Pretty rare I write negative reviews but this was one of the shadiest business dealings I've had in a while. DO NOT DO BUSINESS WITH THEM!!!

They threatened to ruin my credit. And they keep texting, calling and sending emails for me to pay them yet I can’t talk to a supervisor or manager to find some sort of agreement. The last email they sent they said their investigation of the matter is closed. And that I owe them.

This company May service my area but I don’t consider it local. Service Techs travel from some other city and are never the same tech. You call the company and it’s just some random person you talk with. They do have access to my account info and notes so that is good. They are very expensive in my opinion. They do sweep and clean the eaves of cobwebs and nests which is nice. There is a lot of fine print details. Read the contract carefully.

They came to our house, pressured my wife to sign up, she declined numerous times to do the service. He refused to accept no and made her feel so unsafe that she ended up accepting after his harassment. The spray they used caused significant issues to the paws of our pets, when we called to complain they tried to charge $250 to end the services. These people have multiple lawsuits open for violating the do not call federal list. We even submitted vet bills and a letter from the vet with them stating it was most likely their spray causing the issues and they still refused to waive the cancel fee because it didn't conclusively say it was 100% their product which would be absolutely impossible to make that determination from a vet. When I mentioned that to "Melissa" the customer "advocate" she told me she knew that was an impossible ask so then the fee would stand. We have file a lawsuit now ourselves for damages to our pets.

White Knight is a secret combination of dishonest business practices, poor customer service, and shabby performance! We tried to discontinue service, if you can call it that, because we were moving from one city to another, at the end of our contract, with one treatment to go! We scheduled the last treatment to be made at our new address. Obviously, the new owners of our prior home, should have not have to deal with that! For doing the right thing, White Knight has decided to come after us to the tune $99 dollars saying we cancelled BEFORE the last treatment!! Stay as far away from these people as humanly possible!

We signed up with White Knight Pest Control from a door-to-door salesman that came by and promised a cancel any time contract. We set it up and received service. The bugs kept showing up, the company assured us it is normal for pest activity to increase until they have a chance to reapply the pest control material a few times. We let it go and wanted to wait and see. Pests kept showing up. We then found out that we had signed a year contract, not a cancel anytime contract. Ok, great, we don't like this company but we are stuck for a year.

Approached by a salesman. He stated that the first treatment would be at no cost, except for around seven dollars for tax. Guy comes the next day and does the treatment. Woman calls and says we owe over three hundred dollars. Husband explains what salesman told us. Woman claims salesman "had no right" to do that, yet she wants to keep the contract the salesman obtained for them with us. We said cancel. Later they tried to bill us and I removed out credit card info from their site, which had it on autopay, which we had not signed up for either. A few days later, that woman calls my husband and tried to collect the money from him via "another payment method". He told her no and she threatened to report us to the credit bureau. STAY AWAY FROM THIS COMPANY. They are a scam and not very smart about it. Not smart enough to be friendly over the phone.

BEWARE! I rarely leave bad reviews but this company White Knight Pest Control is a very unethical company they deserve 0 stars. The salespeople are pushy and promise services that are not included, the service is adequate the first time and gets worse as time goes on. My last service lasted less than 10 minutes for the whole outside of the house, outside cameras show he didn’t do much of anything. Trying to cancel is a nightmare, even when your contract is up, they add charges that appear out of nowhere, charges that are not mentioned in your contract anywhere, the staff is trained to be rude upon cancellation and give answers that make no sense. Their technicians are poorly trained. Best advice—STAY AWAY FROM WHITE KNIGHT PEST CONTROL!

Avoid This Company at All Costs. White Knight is by far the worst company I have ever dealt with. Do not trust them under any circumstances. A quick Google search of their reviews will confirm that the numerous allegations against them are absolutely true. Their customer service is appalling. The supervisor talks over you, refuses to listen, and falsely claims to be the only person authorized to handle contract cancellations. This is simply not true.

Beware of White Knight Pest Control. This company is not reliable. We want to help others avoid being tricked or scammed by their bad business practices. Customers and employees are mistreated by them. They have an “F” rating with the BBB and many negative reviews on other platforms. You can find clear evidence on my Facebook page. Please do your research and think twice before hiring them or allowing the first service. Please share and help others. **. https://www.consumeraffairs.com/homeowners/white-knight-pest-control.html. **.

ZERO STARS. White Knight Pest Control is a dishonest, predatory company that uses shady business practices. I don't know how they keep getting away with this seeing that so many other people have had terrible experiences either them. Not only was the quality of the pest control terrible (I didn't see any improvements after them coming twice) but I was harassed with nonstop texts about repeat visits. I finally had to call to tell them I wasn't interested in continuing. They claimed I had signed a year long contract when I clearly remember DECLINING to sign. They charged me a $115 "close out fee" to break the "contract." They bullied and gaslit me into believe I signed the contract to agree to the charge.

Mansfield, TX. When we first hired White Knight, they did a pretty decent job. We then bundled our services with another company who was taking care of other services for us. On returning to White Knight, we've had little issue until now. 2 weeks ago we called for an in-house visit which is offered for extra specific needs. They showed that we had an upcoming visit two days later so we chose to wait until then for the visit. No Show. "Couldn't find the house". Even though they called 20 min prior to let us know they were on their way. Didn't notify us of the issue, they just called their dispatch and left it at that. We followed up and had to reschedule for the following Tuesday. That Tuesday I get a text wanting a review on the service provided. What Service? They didn't show again. Apparently they went to someone else's home.

This is a terrible company. They are incompetent, unresponsive, rude. They charged me for a service they never performed, refused to respond to my calls, texts and emails. Finally told me I needed to submit an appeal which then they ignored for 2 months while threatening to send me to collections. Steer clear!

UNDER NO CIRCUMSTANCES should you hire this company. I was with them since June of 2022. They send out some 19 year kid to get you to sign up (first sign they are not above-board - they are cold calling at your door, not getting word of mouth reviews). Actual service was ok, but I still had pest problems, including aggressive yellow jackets despite their supposed "treatments." I also had bugs inside the house constantly, which led me to start considering alternative companies.

Sharing my experience to help others. I’m extremely dissatisfied with how this has been handled; I can’t recommend this company.

Scammy company. They deviated from the agreed service terms for a year and made us pay for their mistake. Customer service was belligerent and did not help rectify their mistake. Actual service provided was helpful, but I cannot recommend them due to their shady business practices.

Do not give these people a check. Salesman stated for $30 they would treat our house. No contracts or signed paperwork. First; the work they did didn't work. Also they did not use the check, instead they processed it as an ACH. (No check number) so a month later a charge came through the bank. This time it was for $50. Again not authorized. Called company and they said our e-mail address was on file. Surprise. It was the salesman's address.

F rating on BB for a reason. Worst best control company, both work and service. Ellen will just cry and hang up like a child. We paid for regular service, but had a emergency where fire ants got into our closet on all our clothes. My husband, a disabled veteran, is highly allergic so THEY declared this an emergency...then didn't call us back and said they couldn't get someone out for four or five days. Then they took hours to even let us cancel our service. This company must be run by bugs (and children like Ellen) cause it is a disaster.

Worst customer service experience ever. This is my first review with White Knight. Complete garbage. Young girl shows up to my house to render service. I was tightening my last screw to my car battery. I asked her if she could give me a couple minutes to close up everything. Her response, no, we cannot wait even a minute. I asked her to start in the back, I would be dine in minutes. She said no, we cannot go in the backyard first. She said call the office and reschedule. I said, wait, I will go inside now. She said, ("NO, TOO BAD.") Yes, she said, "Too bad." Call and reschedule. I called the office 3 minutes later, I was done. Now I have to wait until Saturday. Another 1/2 a week on top of the last two months no one has been at our location. Granted, we are quarterly, yet waiting another 1/2 week for service because some little girl had zero business skills and told me TOO BAD, she was leaving. If this is the service I am paying for, No Thank You....

I do NOT recommend White Knight Pest Control serving the McKinney, Texas area. I have called the company to leave instructions to open the gate to gain access to the backyard and my instructions were not followed. I called the company to send the technician inside the house to spray for bugs and had my daughter waiting on them, and they left without spraying inside. The technician knocked a security camera off the wall on the back patio during the last visit. It fell into a trash can and the technician left it there. This was the last visit a few days ago (August 2025). I was charged full payment for the recent visit despite the technician failing to complete the job. My requests to the company to adjust the payment have not been answered. I am at the end of my contract and told this company NOT to auto renew the contract but they have not responded.

They trick you into getting service and then tell you can be cancel at first time service charge, bad customer service and asks $400 for cancellation. Monitor your phone record, says "You open the email twice so you agree to it".

I would not recommend this company to anybody. The Salesman told us he had a person in our area tomorrow who could spray for ants and the cost for the service was $99.00 if we would sign the contract right now. He also offered reoccurring visits every 60 days for $139.00 which I told him I was not interested in, so he told me we could cancel any time. The next morning they came and sprayed. As I was reading the contract the I saw in small writing that I only had 3 days to cancel and would be charged an extra $300.00 for canceling. I called the company and customer service told me they couldn't do anything about it and a consumer advocate would call back. Two days later they called back and said if we wanted out of the contract we would have to pay the $300.00 and it didn't matter at all what the salesman said because they were outside contractors and were not company employees.

The service with White Knight is a complete fraud in every sense. First, they hide charges that they charge you at the end of your contract. Charges that only they know because the person offering you the service doesn't tell you anything, not even the paper that you sign. And as for the service, they offer you traps for rats and flies and they never put anything. They only spray water around the house and the garden plants are full of cobwebs and ants. They charge extra for mosquitoes and never do anything to eliminate them.

Do not trust this company. The salesperson claimed there was no obligation to sign a contract, but the contract states a one-year commitment. Their customer service is also terrible. I strongly advise staying away from this company.

Their sales people and techs are very friendly. BUT: I signed a contract for a discounted $20 initial service (paid that day) and 2 follow up services at $90 each. After the first follow up, they billed me $119. Attempts to rectify this have been frustrating, with their customer service person saying she'd have a manager call me back to see if he would approve the "reduced rate". I asked them to check the original contract and was told they don't have it....just an electronic service agreement that they scanned my signature onto...and which they put their figures into.

This White Knight Pest Control company is a scam for sure!!! Let me explain my story, I was sold the world and everything in it by the sales guy. When they provided the first half ass not completed job, they wanted to charge me 49.99 $ again NOT COMPLETED! As soon as I seen the video on my house cameras, I called it in and wanted to cancel immediately. The company did not want me to do that and they dragged the 3-day cancellation period.