White Knight Pest Control Reviews

White Knight pest control sold their services on using pheromones and all-natural, non-toxic products, no chemicals, the salesman stated. I told the salesman my girlfriend has chemical sensitivity. He lied about what they sprayed on our property. He clearly told us what we wanted to hear just to extort money. They sprayed the entire property with chemicals that made us sick the next day. So we called and told them never to return and demanded them to send us material safety data sheets for every chemical sprayed before I will pay them the cancellation fee.

This company has horrible customer service. I've called and emailed them multiple times requesting CANCELATION of services. They route my call to different departments, claiming they will assist me with my request, and I never get resolution. I get the runaround and tell me they will have someone return my call, as all their representatives are busy, they never call me back! I've emailed them directly requesting immediate cancelation and a call back (I even provide my number and account receipt), yet all I get is an automated response saying they can't cancel as my email is not associated to the account, yet that's the email where they send me invoices and receipts after collecting payment. All they want is your money and make it IMPOSSIBLE to CANCEL. I want to cancel and not be billed for services I can no longer afford. Someone needs to make it right. These people take your money and don't care about customer service!!

Approached by a door to door salesman offering a deal on pest control. Was hesitant because of personal financial reasons but was assured by the salesman that if I ever needed to cancel that I could at anytime. Called White Knight customer service to cancel and was told that if I terminated my service I would owe $300+ which is what was provided as a discount. Incredibly scummy company using backhanded tactics to keep customers rather than through quality service. Avoid this company at all costs. I’m not paying the $300 bill and letting them turn me in for collections as I could care less about my credit rating! Also tried to talk to owner of company and was told owner does not take phone calls.

Was approached by salesman from this company in San Antonio. Very pushy. I was offered a $1 first service. I signed for the first service. I later decided that I did not want to continue and was told that was fine, BUT I would owe them for the remainder of the contract, which would be another $257 to cancel. The young female informed me that they would invoice me for the remainder of the contract and I could choose to pay it or not pay it but they would send me to collections and interest would be applied. Very deceptive business practice. I would caution anyone even thinking about doing business with them should think twice. Also their customer service is less than friendly. The person I spoke to kept interrupting me and talking over me.

I am beyond upset in the business practices they used. I started a termite plan with them and in the end for the year services it's just shy of 2000 for them to put 4 plastic bait tubes in the ground. They will only check it one time when the service is over at the year mark and do not replace the bait. YOU as the customer have to reach out and request this be completed even though everything states this products starts to work 7-10 days in and the treatment completed around 3-6 months and best part you could have bought a pack of 16 for 350 and done it yourself.

This company does have salespeople knocking door to door making promises. Unfortunately, I fell into the trap. I signed up for 12 monthly payments. Some techs were good. Others not. After my final payment, I called to cancel. They tried offering almost half the monthly cost, not payments for 2 months, etc. But when I said no thank you, they magically came up with one more payment. They try to get every single penny they can off you. Do not sign a contract! Company from Bakersfield, CA

Don't sign up with this company for pest control services. We live in a newer subdivision (renters). When we initially moved in, we were having some spider issues. We had self-treated the home and yard. However, a salesperson with White Knight came to our door offering their services. We let them know that we are renters and that we wouldn't be able to fulfil a year's contract because we planned to buy a home prior to the end of one year. The salesperson told me that would not be an issue because when we closed on our new home that they would cancel our contract without penalty or we could request to transfer our services. The ability to cancel is the only reason that we agreed to sign up. Now, we are getting ready to close on our new home.

We have been customers for over five yrs, And we are completely satisfied with the service we have received. Our service today 2/04/2026, was done by Dra, he did a very good job. Being sure to get all areas well. We highly recommend the service. J&M

This is the second time Sammi has worked as the Svcs. Tech providing quality pest control to my yard. Sammi is efficient and friendly, and I’m still pleased with my decision to switch to White Knight. I think Sammi deserves a bonus!

Oh my, where do I begin. Let's start with that I 100% followed our contract agreement. I was with them for 14 months. I tried to cancel 5 weeks after my last service, still about 8 weeks before my next service. They refused to let me cancel my service. I returned a week later from Chicago to see that they serviced my house while we were gone. They deliberately sent an employee over 5 weeks after my previous service just to try to rack up my bill.

Finally I cancelled their service and feel so dumb for being lazy and not canceling them soon enough. In last 3 years except couple of time, I never have gotten good service. One service day I went to point the guy an ant nest after 5 minutes he was done, I tipped the guy and he left but went back and saw he didn’t do anything about the issue. I have several reasons to cancel but they didn’t allow me to cancel without 1 month prior notice even if I am with them since March 2022 and I still have 1 more service then I have to call them again.

Approached by a door to door salesman offering a deal on pest control. Was hesitant because of personal financial reasons but was assured by the salesman that if I ever needed to cancel that I could at anytime. Christmas season hits and money is tight and needed to cancel my service. Called White Knight customer service to cancel and was told that if I terminated my service I would owe $300+ which is what was provided as a discount to the initial service. The remainder of my services for the year at only $160. Incredibly scummy company using backhanded tactics to keep customers rather than through quality service. Avoid this company at all costs.

Do not, under any circumstances, use White Knight pest control! I have had to call this company out after every service to have them come out and properly treat the areas like around my front door around my back door around my patio door! They do not deliver on what they promise in their sales bitches. They do not treat the yards. Even though they say they treat for fleas and all types of piss. I was with Terminix for 28 years. Never had a bug in my house, switched over to White Knight Pest Control and now I have bugs in my house.

Be wary of this company! Their sales rep lied to me to sign up with their services. As a result, during the “welcome call” I found out the price is double than the agreed price. I called the company and they gave me the runaround. For instance, the customer service rep completely ignored what the service rep stated about the services and even charged me to cancel their services, which was $215!.

This company is Horrible. Lied about service performed. Lied about inability to get to the yard. I spoke with their local office multiple times and was lied to about discount. Reported the company to the BBB. Lied about everything and now sent me to collections. Don't use them ever. If I'd known how awful the experience would be I never would have signed up for it. This review wants more words and I have nothing more to say other than NOT to do it. JUST DON'T.

The sales people lie. I was told I could cancel at any time. I was told the chemicals were safe for my animals. The tech showed up and was decked from head to toe with safety gear and masks, which was alarming because he sprayed all around the water bowls for my dogs and all around my animals. When I called to state that I didn't think the grass and brush was completed, and that I was worried about my dogs I was brushed to the side. I observed gnats, mosquitos and bugs flying around at night in the grass. I asked to cancel and they stated I was obligated to stay for 18 months, and that I had no proof of the conversation I had with the Sales team.

A sales guy came to my door to offer a one-time mosquito spray at the end of the season for $99. I agreed and today realized they have now signed me up for a recurring service that, if I cancel, they'll charge me the full $250 instead of $99. Pretty rare I write negative reviews but this was one of the shadiest business dealings I've had in a while. DO NOT DO BUSINESS WITH THEM!!!

They threatened to ruin my credit. And they keep texting, calling and sending emails for me to pay them yet I can’t talk to a supervisor or manager to find some sort of agreement. The last email they sent they said their investigation of the matter is closed. And that I owe them.

This company May service my area but I don’t consider it local. Service Techs travel from some other city and are never the same tech. You call the company and it’s just some random person you talk with. They do have access to my account info and notes so that is good. They are very expensive in my opinion. They do sweep and clean the eaves of cobwebs and nests which is nice. There is a lot of fine print details. Read the contract carefully.

They came to our house, pressured my wife to sign up, she declined numerous times to do the service. He refused to accept no and made her feel so unsafe that she ended up accepting after his harassment. The spray they used caused significant issues to the paws of our pets, when we called to complain they tried to charge $250 to end the services. These people have multiple lawsuits open for violating the do not call federal list. We even submitted vet bills and a letter from the vet with them stating it was most likely their spray causing the issues and they still refused to waive the cancel fee because it didn't conclusively say it was 100% their product which would be absolutely impossible to make that determination from a vet. When I mentioned that to "Melissa" the customer "advocate" she told me she knew that was an impossible ask so then the fee would stand. We have file a lawsuit now ourselves for damages to our pets.

White Knight is a secret combination of dishonest business practices, poor customer service, and shabby performance! We tried to discontinue service, if you can call it that, because we were moving from one city to another, at the end of our contract, with one treatment to go! We scheduled the last treatment to be made at our new address. Obviously, the new owners of our prior home, should have not have to deal with that! For doing the right thing, White Knight has decided to come after us to the tune $99 dollars saying we cancelled BEFORE the last treatment!! Stay as far away from these people as humanly possible!

We signed up with White Knight Pest Control from a door-to-door salesman that came by and promised a cancel any time contract. We set it up and received service. The bugs kept showing up, the company assured us it is normal for pest activity to increase until they have a chance to reapply the pest control material a few times. We let it go and wanted to wait and see. Pests kept showing up. We then found out that we had signed a year contract, not a cancel anytime contract. Ok, great, we don't like this company but we are stuck for a year.

Approached by a salesman. He stated that the first treatment would be at no cost, except for around seven dollars for tax. Guy comes the next day and does the treatment. Woman calls and says we owe over three hundred dollars. Husband explains what salesman told us. Woman claims salesman "had no right" to do that, yet she wants to keep the contract the salesman obtained for them with us. We said cancel. Later they tried to bill us and I removed out credit card info from their site, which had it on autopay, which we had not signed up for either. A few days later, that woman calls my husband and tried to collect the money from him via "another payment method". He told her no and she threatened to report us to the credit bureau. STAY AWAY FROM THIS COMPANY. They are a scam and not very smart about it. Not smart enough to be friendly over the phone.

BEWARE! I rarely leave bad reviews but this company White Knight Pest Control is a very unethical company they deserve 0 stars. The salespeople are pushy and promise services that are not included, the service is adequate the first time and gets worse as time goes on. My last service lasted less than 10 minutes for the whole outside of the house, outside cameras show he didn’t do much of anything. Trying to cancel is a nightmare, even when your contract is up, they add charges that appear out of nowhere, charges that are not mentioned in your contract anywhere, the staff is trained to be rude upon cancellation and give answers that make no sense. Their technicians are poorly trained. Best advice—STAY AWAY FROM WHITE KNIGHT PEST CONTROL!

Avoid This Company at All Costs. White Knight is by far the worst company I have ever dealt with. Do not trust them under any circumstances. A quick Google search of their reviews will confirm that the numerous allegations against them are absolutely true. Their customer service is appalling. The supervisor talks over you, refuses to listen, and falsely claims to be the only person authorized to handle contract cancellations. This is simply not true.

Beware of White Knight Pest Control. This company is not reliable. We want to help others avoid being tricked or scammed by their bad business practices. Customers and employees are mistreated by them. They have an “F” rating with the BBB and many negative reviews on other platforms. You can find clear evidence on my Facebook page. Please do your research and think twice before hiring them or allowing the first service. Please share and help others. **. https://www.consumeraffairs.com/homeowners/white-knight-pest-control.html. **.

ZERO STARS. White Knight Pest Control is a dishonest, predatory company that uses shady business practices. I don't know how they keep getting away with this seeing that so many other people have had terrible experiences either them. Not only was the quality of the pest control terrible (I didn't see any improvements after them coming twice) but I was harassed with nonstop texts about repeat visits. I finally had to call to tell them I wasn't interested in continuing. They claimed I had signed a year long contract when I clearly remember DECLINING to sign. They charged me a $115 "close out fee" to break the "contract." They bullied and gaslit me into believe I signed the contract to agree to the charge.

Mansfield, TX. When we first hired White Knight, they did a pretty decent job. We then bundled our services with another company who was taking care of other services for us. On returning to White Knight, we've had little issue until now. 2 weeks ago we called for an in-house visit which is offered for extra specific needs. They showed that we had an upcoming visit two days later so we chose to wait until then for the visit. No Show. "Couldn't find the house". Even though they called 20 min prior to let us know they were on their way. Didn't notify us of the issue, they just called their dispatch and left it at that. We followed up and had to reschedule for the following Tuesday. That Tuesday I get a text wanting a review on the service provided. What Service? They didn't show again. Apparently they went to someone else's home.

This is a terrible company. They are incompetent, unresponsive, rude. They charged me for a service they never performed, refused to respond to my calls, texts and emails. Finally told me I needed to submit an appeal which then they ignored for 2 months while threatening to send me to collections. Steer clear!

UNDER NO CIRCUMSTANCES should you hire this company. I was with them since June of 2022. They send out some 19 year kid to get you to sign up (first sign they are not above-board - they are cold calling at your door, not getting word of mouth reviews). Actual service was ok, but I still had pest problems, including aggressive yellow jackets despite their supposed "treatments." I also had bugs inside the house constantly, which led me to start considering alternative companies.