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About White Knight Pest Control Reviews
White Knight Pest Control provides extermination for homes and businesses. The company provides services throughout five states, with eight office locations. It offers general plans for pests, as well as targeted ones for specific pest issues. All the company’s services are backed by a guarantee. Customers get a free cost estimate for their personalized treatment plan.
Pros & Cons
- Services are guaranteed
- Same-day service when possible
- Online scheduling
- Limited availability
- No pricing information online
White Knight Pest Control is a residential and commercial exterminator in five states. It has three maintenance plans and offers a free estimate. Treatment comes with a guarantee. It also offers targeted pest control.
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Reviewed Feb. 10, 2023
The White Knight techs come over here on a schedule. It's a different person every time, and they've all been on time and courteous. They spray and take the brush around, and they also ask, "Is there anything else we can do?" Usually, I don't have anything to tell them to do. The most recent visit was four days ago. They came in and rang the bell.
Reviewed Feb. 9, 2023
After they come out, all of a sudden you'll notice a bunch of dead bugs up on the walkway or throughout the porch. So the treatment must be effective. It looks like they're doing a thorough job of going around and sweeping, and getting rid of any nest, bee nest, and cobwebs. They go around. So far, they've gone out and sprayed with a power sprayer. They also put granules down for the fire ants. So far, I've been happy.
Reviewed Dec. 29, 2022
White Knight quietly comes and does what they're supposed to do. They always send a notice that they're coming. They usually knock on the door and let us know that they're here and go about their business. The techs are professional and thorough. They are also not stuff. If there are things that they miss, they are more than willing to re-service an area. I recommend them as a good company to work with.
Reviewed Dec. 22, 2022
They come by and let me know they're here. They get everything done pretty quick and they're good. Everything's been good. They’ve always been kind, nice, and let me know everything. When I first got White Knight, I had a horrible pest problem. Now, I have none inside my house, which is awesome.
Reviewed Dec. 8, 2022
We had a lot of ants in the beginning and now, we don't have any issues anymore. Most of the techs are really good. We've had a couple that you could tell they're just trying to get the heck out. But most of them are very personable. They'll knock on the door and let you know, “Hey, I'm here. How's your day going?” Then they get to work and knock it out.
Reviewed Dec. 6, 2022
The techs come out once a month. They came in November and I didn't have the funds so they halted my service on my behalf which was awesome. Other services usually cancel you but they put me on hold 'til January. The guys who spray did a super job. I can't ask for better service than them.
Reviewed Nov. 21, 2022
I'm happy with the service. Customer service is amazing and so is their tech. I asked him, "Hey, did you do this? Did you do this?" He goes, "Yup. Done, done, done."
Reviewed Nov. 16, 2022
I've always been pretty pleased with White Knight. They've kinda got their routine down, so they're in and out pretty quick. On the rare couple of occasions I've needed them to do a little spot spraying in the house, they've always been able to take care of that for me. You get the value for the service. So, what they provide against what they charge seems reasonable.
Reviewed Nov. 2, 2022
White Knight's service has been really good.
Reviewed Nov. 1, 2022
White Knight's technicians are excellent. Dennis came out and he's a very nice guy. White Knight comes out and they’ve sprayed the house, and they go on, and we're at ease. Then they also asked us if there was anything else we need. They're very accommodating.
Reviewed Oct. 28, 2022
We've been using White Knight for a long time. The individuals that come out are usually good. They get the work done. I don't need to call them back.
Reviewed Oct. 19, 2022
I wish there was a way to schedule online instead of just calling, because I don't always have time to pick up the phone and call. It’s better with just getting on the computer and scheduling. White Knight comes out every three months, and they treat the outside mainly, and sometimes when I'm home, the inside. However, it's still mediocre. We still have pest activity in the house.
Reviewed Oct. 4, 2022
The reps all have been very professional. If I had any issues with any kind of pest inside the house, they ask the questions and take care of it. They take care of the outside and inside. So, the service has been excellent. I would recommend White Knight Pest Control.
Reviewed Sept. 8, 2022
I’ve used White Knight Pest Control for 2 years and I honestly never saw a bug in my home. They are friendly and accommodating. I highly recommend their service and will continue to use them when I am able to.
Reviewed Aug. 24, 2022
The techs text me when I'm scheduled and then they come and take care of it. They're professional but they're not doing their job. I'm not really happy with the amount of insects.
Reviewed Aug. 13, 2022
White Knight worked for me and they've been friendly, punctual, and communicative. They come out every three months and they spray around.
Reviewed July 29, 2022
I trusted what White Knight did at my friend's house. The technician was very professional. The scheduling was well done. And he did a good job. I look forward to him coming back.
Reviewed July 24, 2022
White Knight is always on time. My latest technician was wonderful. Scheduling the service was easy, too.
Reviewed July 12, 2022
Always on time and very polite and professional. Technician did great job and always made sure to get every area of my yard and when I needed it, inside my house as well. Very pleased with the service and would use White Knight in the future.
Reviewed July 8, 2022
White Knight Pest Control has provided quality service for about three years at my home. Never had an issue neither with service, products or staff. If you are looking for a pest control company you can’t go wrong with them.
Reviewed July 8, 2022
White Knight Pest Services has been great to work with. The staff is always courteous and helpful. When we needed extra help with wasps the response was quick and effective. We have not had any pest issues that have not been handled efficiently. Thanks for running such a great business!
Reviewed July 7, 2022
My husband previously had service with White Knight at our home. It was at the same address where we reinstated the service. When we reinstated service, the supervisor told me that, because we canceled, there was a certain amount that would have to be paid. We began service in February. The first time was fine. They came in and serviced the house. We have a fairly large house and they did everything. They talked about mosquito shields because that was one of my primary concerns. I wanted to get rid of them. It was an additional cost. I didn't have an issue because I felt like they were going to be out here anyway. I asked them if they could perform indoor services and mosquito shield at the same time, the same day, because it's inconvenient to be like, "They're coming for this, and this day, they're coming for that." I told them it would also help on billing if they could just hit my card one time. They agreed to do that. But it did not happen.
What ended up happening was they consistently rescheduled my appointments. The very first time, I called, because they had rescheduled me and they sent me notifications via text. I've always said, "Because our property is fenced in. There's an iron gate. Let me know at least 30 minutes ahead of time and I'll put the dogs up." They would text a day or two before, and then, normally, a driver would call. Then, drivers would call my phone directly and not going through their routing department, telling me, "It's too windy today to do the mosquito shield."
I had a driver one time told me, "It's supposed to rain." But it didn't rain for that day or the next two days. He said, "I'm not going to do it because it's supposed to rain. You need to call to reschedule." I said, "No, you need to call your office." I called and talked to a supervisor, "I just began this service in February. I've been rescheduled three times and this is not okay. I have a job. If I plan to be here because you say someone's coming, then you guys need to honor that and send someone else."
The supervisor even told me, "I don't see that in my system." I said, "I have text messages. Would you like me to send you my text messages with the rescheduling?" I also told her, "I need you to notate my account that it's a huge inconvenience when they reschedule. So, if they don't have to, I prefer that they not." Then, they turned around and began it again with the rescheduling. They kept the next appointment. After that, started rescheduling. But the final straw was, a couple of weeks ago, my husband and I were headed out of town. We were at the airport. They ended up texting me saying, "Your services will be performed tomorrow." I have scheduled my son who was home from college. I was like, "Perfect. They'll do it before he goes back to school. I can get this done while we're out of town." Not even two hours later, they texted me, "You've been rescheduled." At this point, I said, "I can't deal with this now. I'll wait till I get back."
When I got back, I called and spoke with another supervisor and she argued with me and told me she didn't see anything rescheduled. I said, "I just want to cancel my service." She said, "You have someone coming. What are you going to do regarding payment?" I said, "You've already taken that money out of my account. It drafts on this day." She said, "No, it happens after." I was never hostile to her. I just told her, "I'm sick of your company." But I was very matter-of-fact and I never raised my voice. She ended up telling me she misspoke and that she could only see the router. So, she couldn't see when a driver cancels.
She said, as far as the automatic payment that's deducted from my account, there is a recurring monthly charge that happens on the same date every month. However, the mosquito shield happens after it's performed. I said, "Okay. So, you just provided misinformation, but you wanted to argue with me about stuff I have in black and white regarding cancellation of scheduled appointments, and then you deducting money from my account."
That happened last week and we were out of town Friday through Monday. We got back last night. I meant to call them today to cancel to confirm like, "I don't want you coming this month and don't draft from my account." It's really been more of the administrative. They're the issue. It's not when their people come. There's not really an issue except for one guy who tried to upsell a service and the issue he said we had, we didn't have. But outside of that, we haven't had an issue.
Our apologies for the miscommunication/misunderstanding. If you call into Customer Service this is an easy fix; certainly not worthy of a 1 star review. Our general pest control service includes mosquitoes; it does for all of our customers. You have a specialty service added to your account which requires a separate machine for an additional fogging/misting service, along with pesticide tablet placing into standing water. Not all Technicians are certified for the same, which simply means that we sometimes (albeit rarely) need to service on 2 separate visits. Since we only charge our customers after a service is actually completed, the separate charges do happen on occasion. We can make special arrangements if the same day charge is important to you with a simple call into the office.
Reviewed July 6, 2022
Everything is awesome - From the salesman to the technician to the customer service. I honestly cannot say enough nice things about this company - everyone is courteous! Great attention to detail! If you have wasps these folks are for you! They even remove the nests! Thank you very much!
Reviewed July 6, 2022
Your techs are amazing! Knowledgeable, professional yet friendly! Very happy with this service! They arrived on time, walked me around the home to point out areas of concern and described what they were doing. Very happy with the service and the value.
Reviewed July 1, 2022
White Knight Pest Control is a great company. Easy to work with and techs are really cool. Would use their services again. Highly recommend. Took care of all my pest control needs. Can't ask for a better bunch of people.
Reviewed June 26, 2022
They put boxes out to catch the rats. But those boxes were worthless. They caught a couple of them. But I put out rat poison and they're gone. It's that simple. But the young guy showed up on time. He did what he told me he was gonna do. He was very, very nice. He was very accommodating to the tenants and I liked him. Also, their price is reasonable. I would use them again.
Reviewed June 24, 2022
I definitely recommend White Knight! We never had pest issues and the professionals that came out to service the property were always friendly and efficient! We once had ants swarming and coming in and they came out to address it with no extra charge.
Reviewed June 23, 2022
The did a great job keeping me informed of when they would arrive, when the service was completed, and all that the service entailed! I only used the snake away service but the techs went into detail of how the product works and what to expect.
Reviewed June 22, 2022
Dylan was very thorough on his explanations. He made it very easy for us to understand. He was very pleasant and very easy to deal with. He examined the house. He did the procedure. He even examined the house again to see all the procedures.
Reviewed June 16, 2022
We sometimes had roaches and one time, we had a bee issue. They were outside and were coming inside. All the White Knight technicians that have come to my house have been super-duper people. They’ve been very courteous and I appreciate that. The tech was able to treat the issues we had. We now have very moderate insect activity. I’ve had several different pest control people come by our house and want us to change. I said no because I'm completely satisfied with what White Knight is doing.
White Knight Pest Control Company Information
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- White Knight Pest Control
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