White Knight Pest Control Reviews

White Knight pest control sold their services on using pheromones and all-natural, non-toxic products, no chemicals, the salesman stated. I told the salesman my girlfriend has chemical sensitivity. He lied about what they sprayed on our property. He clearly told us what we wanted to hear just to extort money. They sprayed the entire property with chemicals that made us sick the next day. So we called and told them never to return and demanded them to send us material safety data sheets for every chemical sprayed before I will pay them the cancellation fee.

This company has horrible customer service. I've called and emailed them multiple times requesting CANCELATION of services. They route my call to different departments, claiming they will assist me with my request, and I never get resolution. I get the runaround and tell me they will have someone return my call, as all their representatives are busy, they never call me back! I've emailed them directly requesting immediate cancelation and a call back (I even provide my number and account receipt), yet all I get is an automated response saying they can't cancel as my email is not associated to the account, yet that's the email where they send me invoices and receipts after collecting payment. All they want is your money and make it IMPOSSIBLE to CANCEL. I want to cancel and not be billed for services I can no longer afford. Someone needs to make it right. These people take your money and don't care about customer service!!

Approached by a door to door salesman offering a deal on pest control. Was hesitant because of personal financial reasons but was assured by the salesman that if I ever needed to cancel that I could at anytime. Called White Knight customer service to cancel and was told that if I terminated my service I would owe $300+ which is what was provided as a discount. Incredibly scummy company using backhanded tactics to keep customers rather than through quality service. Avoid this company at all costs. I’m not paying the $300 bill and letting them turn me in for collections as I could care less about my credit rating! Also tried to talk to owner of company and was told owner does not take phone calls.

Was approached by salesman from this company in San Antonio. Very pushy. I was offered a $1 first service. I signed for the first service. I later decided that I did not want to continue and was told that was fine, BUT I would owe them for the remainder of the contract, which would be another $257 to cancel. The young female informed me that they would invoice me for the remainder of the contract and I could choose to pay it or not pay it but they would send me to collections and interest would be applied. Very deceptive business practice. I would caution anyone even thinking about doing business with them should think twice. Also their customer service is less than friendly. The person I spoke to kept interrupting me and talking over me.

I am beyond upset in the business practices they used. I started a termite plan with them and in the end for the year services it's just shy of 2000 for them to put 4 plastic bait tubes in the ground. They will only check it one time when the service is over at the year mark and do not replace the bait. YOU as the customer have to reach out and request this be completed even though everything states this products starts to work 7-10 days in and the treatment completed around 3-6 months and best part you could have bought a pack of 16 for 350 and done it yourself.

This company does have salespeople knocking door to door making promises. Unfortunately, I fell into the trap. I signed up for 12 monthly payments. Some techs were good. Others not. After my final payment, I called to cancel. They tried offering almost half the monthly cost, not payments for 2 months, etc. But when I said no thank you, they magically came up with one more payment. They try to get every single penny they can off you. Do not sign a contract! Company from Bakersfield, CA

Don't sign up with this company for pest control services. We live in a newer subdivision (renters). When we initially moved in, we were having some spider issues. We had self-treated the home and yard. However, a salesperson with White Knight came to our door offering their services. We let them know that we are renters and that we wouldn't be able to fulfil a year's contract because we planned to buy a home prior to the end of one year. The salesperson told me that would not be an issue because when we closed on our new home that they would cancel our contract without penalty or we could request to transfer our services. The ability to cancel is the only reason that we agreed to sign up. Now, we are getting ready to close on our new home.

We have been customers for over five yrs, And we are completely satisfied with the service we have received. Our service today 2/04/2026, was done by Dra, he did a very good job. Being sure to get all areas well. We highly recommend the service. J&M

This is the second time Sammi has worked as the Svcs. Tech providing quality pest control to my yard. Sammi is efficient and friendly, and I’m still pleased with my decision to switch to White Knight. I think Sammi deserves a bonus!

Oh my, where do I begin. Let's start with that I 100% followed our contract agreement. I was with them for 14 months. I tried to cancel 5 weeks after my last service, still about 8 weeks before my next service. They refused to let me cancel my service. I returned a week later from Chicago to see that they serviced my house while we were gone. They deliberately sent an employee over 5 weeks after my previous service just to try to rack up my bill.