Whirlpool Washing Machines Reviews

I purchased a Whirlpool washer on June 16, 2009 at an appliance warehouse in South Portland, Maine. It was delivered on the 19th. It stopped working in less than 10 weeks on 9- 02-09. There was no water entering and it would spin. After repeated repair efforts, parts problems and hours of technician time, Gary ** finally got it to work on October 3. It is now broken again, same problem and today is only October 9. Whirlpool will not replace the washer as long as it can be repaired. Appliance warehouse has a 30-day return policy. What can I do to get my money back or to have the washer replaced? What recourse do I have?

Whirlpool Duet washer and dryer is 7 years old. Dryer has had a circuit board replaced and it still does not produce much heat. The washer has never washed properly. Clothes have always smelled moldy. There are constant errors, the door lock constantly freezes, sometimes it is not draining properly. Today it just locked up and quit. These are junk! They should have been $100 apiece, not $1,000 apiece, huge rip off! I want my money back!

We bought a new Whirlpool sport duet set the end of May and installed it the first part of June. First we had to run a whole new circuit for the washer because it wouldn't run on a circuit with anything else. The first part of August, it just quit working. You push start and it goes off. I called Whirlpool, had to take a day off to wait on a repairman, only to have him say he'd have to order a part - the computer control board. The parts place told him it would be in in one week. It never came. We called him and Whirlpool. They did a nationwide search and found that they could not get that part anywhere, so they told us they would replace the washer and pick up the defective one.

Our Whirlpool Cabrio washer/dryer have been nothing but headaches. The dryer has been unusually noisy from the start. It has been looked at 3 times and nothing can be done about the noise. When people are over and they hear the dryer, they always comment on it. The washer just had to have the computer board replaced for $375.00 and now the RPS sensor is bad. We have wasted time and money on this washer/dryer. We have had to go without washing clothes until they can be repaired. We have had to take time off work for the repair visit. Only certain models are recalled even though all of the machines are doing the same thing. It's not fair. We bought these in good faith, spent a lot of money on them, and have been sold defective products. Whirlpool needs to make this right.

My washer that is only two years old shuts down with an F1 error code. Researching on the Internet, I found that many have the same issues. The repairs are very costly and Whirlpool will not stand by the product, leaving consumers stranded. Since mine is out of warranty, they said, "too bad." There should be a recall on the product.

I purchased my duet washer and dryer last February. The washer I got didn't work right out of the box. It was replaced with a different washer. I took out a 5-year extended warranty. I just paid off the loan on Thursday and on Friday, the machine stopped working. It comes up with a SUD and F35 code. I have been told it is an analog pressure switch. The repairman came out a week later and didn't have the part so he had to order it. Okay, another week has gone by and still no part. I called the warranty place and was told the part was approved, but no one could tell me when the part would be shipped to the repair shop. I paid a lot of money for this set and after one year, the second washer is not working.

I ordered a propeller part from Whirlpool. A couple of months ago, I finally got someone to come to replace it. The inside of the new part has no sprockets. The part is defective and Whirlpool will not reimburse me ($80.00) and not even send me a new one.

We purchased a Whirlpool Duet washer & dryer in 2008. Colored clothes are dull and white clothes are grey. I called Whirlpool customer service at 8-253-1301 and she said, "I don't know why this is happening." No help at all. In addition, the duet dryer doesn't get clothes dry enough and we have to run them extra time. We will never purchase a Whirlpool again.

I have a Whirlpool Duet GHW9400SUO washer. Up to the last three months, I have had problems with this washer: 1st, white towels and everything else that have light colors were turning brown and I had no idea what was going on; 2nd, some of the towels and others got rips and tears on them; 3rd, now I am getting a code FH and TH. This is too much. I paid a lot of money for this washer when I could have bought a top load for $200 that would have lasted at least 5 years and still could have sold it for $100 five years later. I took out a 1-year warranty on it, but I was not paying any more money on this. It’s a rip-off. My water bill has doubled and I pay $25.00 more a month on my electric bill. Now, I have to stand by to reset the washer every 2 to 3 minutes to get a load done.

Clothes do not get clean. Dryer leaves clothes and linens wrinkled. Dryer does not dry thoroughly. These are consistent problems and I just want to register my experience with these products. I would not buy them again. I do not recommend them to my friends.

I purchased the Cabrio front load washer and dryer on 10/27/06. I never had a problem until a strange code started showing up on my washer. I did some research and found that there was a defect in certain washers. I called amongst the many consumers affected by the recall, only to be told that my washer was not one of the serial numbers affected. To be courteous, they agreed to pay for parts and I will pay for labor and service charges of a company under contract with them. I agreed. Upon more research and the thousands of complaints, I found that individuals with my series were offered full repairs. I called back only to get a song and dance about how they were doing me a service.

I have a Cabrio by Whirlpool washing machine that has been repaired twice for the same problem, which is stopping in mid-cycle and shutting down. I have repair bills that have totaled more than $400.00 on a 2-year old washing machine.

Cabrio washer model #wtw6600sw generates F1 fault code for the past month when starting the washer. The machine was purchased in April of 2007. I must push the Pause Cancel button, then Start button to get the washer to function. This machine is costing me money in that when it does wash, the cycles are continuously using water and not cycling off as it should.

We purchased a Whirlpool washer (WWTW57ESVWW-WH) and received it on 7/15/09. The machine shreds clothes on the regular wash cycle, which is related to a water level sensor problem. It either puts too little water in tub or defaults to the fill machine to the max water level. C&E was contracted by Bernie's to troubleshoot the problem, but they apparently found no problem but instructed us to not use the normal cycle, only the gentle cycle. This cycle does not remove soil and leaves too much water after spin, which requires inordinately long, dryer cycles. This is not energy-efficient. Many cases are documented that the water level sensor switches are defective in this model, which is why we do not want this machine. Bernie's wants a 10% restocking charge, which I do not feel we should pay; hence, this complaint.

The following is my complaint filed at www.BBB.org. Problem date is June 2009. Purchase date is 1/17/2007. Model number is WTW6300SW1. Serial number is CT3970060. Payment amount is $717.00 + 43.02 (6% PA tax) = $738.81 (sale price). Purchase done at Lowe's.

In 2004, I purchased a Whirlpool Duet washer and dryer. In 2006, I needed to call the store warranty technician to correct a control panel problem which was repaired quickly as the unit was under warranty. When I called again in 2009, I was informed that the parts alone would exceed $900.00 and the labor would be another $200.00 to $300.00. The bearing was gone on the rear drum. I was informed that this was a common occurrence with these washing machines as the bearing was in fact plastic. Since I didn't buy an extended warranty, I had no recourse but to purchase a new washer. I had purchased a pair of pedestals for the set. Now, I am left with a dryer on a pedestal and a new washing machine that sits on the floor. I will never again purchase Whirlpool products nor will I ever visit Flint Electrical. If there is someone out there who would like a two year old pedestal, please call me.

Whirlpool Duet washing machine has brown sludge around the washing basket, bad odor and continues to get brown sludge buildup. I had a repairman come to check out the machine. He said it's an ongoing problem with this machine. He suggested leaving the door to the washing machine open and to use Affresh, a tablet that you use monthly to help the situation. Worthless tablet, doesn't help at all! I'm reluctant to leave the washing machine door open due to safety issues with pets. I do however leave the door cracked, but doesn't really help the situation. Still, brown sludge buildup occurs.

I bought Whirlpool Sensation Elite on 17-8-07 from Vijay Electronics Jaipur. After 1 year, it started giving drain problem. I lodged a complaint (complaint no. **) on 23-9-08 and one person named Aslam came and checked and said, "There is no problem and I can’t wait for 1-2 hours to check problem so whenever problem came again call me on my cell (**)." Next day, when problem came, we called him but he never returned back and that complaint is still pending, and the company never ever took pain to resolve pending complaints.

I have been having problems with my Whirlpool Cabrio washing machine. I keep getting an F51 code. It basically shuts down the machine in mid-cycle. It happens anywhere from 2 to12 times during one load. You have to push Pause and then Start to get the load going again. Sometimes, that won't work either and you have to push Rinse and Spin and hope your clothes are clean. A repairman came out and said it was the control board that needed to be replaced and it would cost almost $500.

A couple of years ago our Whirlpool Gold dryer started marking brown marks on our clothing around 2-3 inches long. We contacted Whirlpool and they supplied us with a certified tech that corrected the problem by replacing a seal in 2007, which turns out to be a temporary fix. I have noticed this same mark again recently. I notified Whirlpool which advised they could pay for the part and we would have to pay for the labor. They set up a tech to come out. The guy called to say that he would have to come look to see what the problem is and for the first 10 minutes, the charge would be $65. So, I told him what the problem was and what part would be needed and he stated they don't keep that on the truck. He would have to come out to evaluate the problem in order to get the part and come back to fix it next week which in turn would have been well over $100, he stated.

I purchased 2 Whirlpool Cabrio washers last year and have had to have one serviced 6 times for the same thing. The machine is defective.

I bought new Whirlpool Cabrio washer, model #wtw6600sw1, serial #ct3971426, and I have to replace the control board two times. For all the customers alert, there is problem with Whirlpool Cabrio model and neither Whirlpool nor A&E is not covering the defaulted board. Whirlpool's customer care telephone numbers are 1800-253-1301 and 1800-771-3029.

I have wasted an entire day of my life trying to find out why my Whirlpool Cabrio washer is displaying the F51 code. I called several local authorized service centers who were completely clueless. Finally, one local guy gave me the number for Whirlpool and told me to ask them about the F51 code and to find out what parts he should order to make the repair. Whirlpool’s customer service was not helpful and refused to tell me what the error code meant. I requested to speak to a supervisor and the rep left me on hold for 20 minutes before I was disconnected. Apparently, this error code is a common occurrence for a Cabrio at 2 to 3 years out.

Two and a half years ago, we bought a Cabrio washer dryer set. Just recently, the washer started flashing an F1 error code. I did a search online and found out that this is a common problem with the Cabrio. Whirlpool has recalled the part and is fixing people's machines for free as a result. I was relieved to hear this since it is a $1000 machine and it should last longer than 2-1/2 years. I called customer service today, and was told that my model number is not covered under the recall, even though I am having the exact same problems as others whose machines were covered. I was offered help in scheduling a service call that I would have to pay for. I feel ripped off. I should have bought a less fancy machine for half the price. Lesson learned. I will never buy a Whirlpool appliance again.

I purchased the washing machine in 2007 and I have mold that accumulates on the underside of the door. I wiped it off with bleach and it comes back after I washed clothes the next time. I am fighting a never ending battle against the mold and smell in my laundry room.

We purchased the Whirlpool Duet Washer/Dryer from HHGregg in March 2009. The Washer model#WFW9500TW already need major parts: Basket, inner and outer, pulley, seals. Since the washer was only 4 months old, Whirlpool has sent a company out of Columbus, OH (A&E factory) to repair my washer. Whirlpool told me as long as the parts could be ordered they would "have" to fix it rather than replace it. I'm still waiting after 1 month of going back & forth with Whirlpool and the service techs. I still do not have the correct parts. What a hassle. I bought the 2nd to the top model thinking this would last me along time. Whirlpool did send me a $50 check for laundry expenses and did provide me with a claim form for damage done from leaking washer to the floor. I have received some parts but not everything needed according the the A&E Customer Service 1-800-905-9505. Last conversation I had with Whirlpool Consumer Agent, she said she would proceed with paperwork to replace my washer.

Okay, I paid over $2,094 for my Whirlpool washer and dryer and a five year maintenance agreement on 03/11/07. First of all, my washer does not have a metal plate with model number and serial number on it anywhere. It was purchased, delivered and set up by HHGregg. It had to be serviced at least 12 times since they were purchased. About two weeks ago, A & E Service came out here to replace a drum that was ordered a week prior. When the service technician replaced this drum, he said that he would not be paid for the service call because there was no metal plate with model number on the machine. A & E Service came out this morning about my dryer and a part has to be ordered for it! I will be out of a dryer for two weeks by the time they get back out here with the part.

I purchased a new washer on January 27. By mid-March, the machine broke. The part was ordered, and the machine was fixed after 2 weeks. It worked for 1 day. After 3 weeks, it was repaired for the second time. It worked for 1 day. Then, it was slated to be replaced. That was in May. It is now mid-July, and I still have no washer.

I had the repair company at house approximately 5-6 times to repair the leak in the front left of the washing machine. They believe it is a problem in the soap dispensing area. I also had problems with water gathering in the bleach dispenser, and the tub not filling completely. The washing machine is a Whirlpool Cabrio WTW6200VW0 (Serial Number: CW4471659). During the latest visit, the repairman said the techs had him order an updated tub ring when I was already advised that my model had the updated tub ring. I was told by the repair man that the techs were grasping at straws.

I had the repair company at our house approximately 5-6 times to repair the leak in the front left of the washing machine. They believe it is a problem in the soap dispensing area. I also had problems with water gathering in the bleach dispenser, and the tub not filling completely.

I bought one of those Whirlpool Calypso washers and the warranty has just expired, and I'm having trouble with the machine displaying error code lD. I talked with a repairman and he told me about the problems with this machine. I paid over $500 for this machine and I expect it to last more than two years.

I had purchased Whirlpool Sparkle washing machine on April 2, 20007. The company (Personal) has come to demonstrate the product at my home, but they have not told us that out of 3 motors only 2 are running at that time. When my wife has specifically asked for the same company (Personal) that said that the same is working like this only and it is normal. Today, I have faced a problem in using the machine and I have called the company. Now, they are saying that the motor is not working and I need to spend RS 2200 for repair of the same. There is much concern about the quality of service. They are saying expense of RS 2200 (i.e. 27.50% of the cost of the machine) to be incurred, which is just in 2 years.

I purchased a Whirlpool dryer and one month after the warranty had expired, two parts went out costing me over $200 and almost half the price of the machine. I will not be buying Whirlpool in the future.

While spinning, the machine jumps producing noise. I have already complained to the Muzaffarpur service center, but they were not able to solve it though from all their effort. The date of purchase was 6th of June 2009. From the very first day, we have this problem. Please kindly help us and we do need work. Thanks.

I have had over 12 repairmen out, and I paid over $500 for repairs, laundry mat fees, gas, and time. I've been without a washer for 3 months, while waiting for parts for months at a time. Customer service has hung up on me twice and offered no help. The Whirlpool Duet washer I own is a piece of junk. The repairman just left, and it sit once again dead while I wait for parts. Buyer, beware; Whirlpool Duet washer sucks. Take back your piece of junk. I will never buy a whirlpool product ever again.

We purchased a Whirlpool Duet washer and dryer plus a pedestal cabinet for each on 10-14-2003. We have had continued problems with black mold on the inside of the door, large rubber gasket in door and the dispenser, which even with proper cleaning and bleaching the machine, stays on the gasket and returns in the other areas. There is always a smell of mildew, even though I keep my door and dispenser open.

We bought a new Whirlpool 50 gallon propane hot water heater about 3 1/2 years ago from Lowe's. We have had trouble with it several times. We have already installed a conversion kit and a new thermocouple. We now have to replace the conversion kit again. The hot water heater's pilot will not stay lit, again. Whirlpool will not stand behind their product and replace it. They just keep offering us parts. We constantly have to deal with no hot water, we constantly have to relight the pilot, we always have to pay people to work on it and we constantly have to take time off to meet with repairmen. We are very upset about this situation! We will never buy another Whirlpool appliance again!

My front loading washer model #WFW9200SQ00 quit after 2 years. The rubber gasket inside self destructed, caved in on itself and took a few of my kid's shirts with it. We purchased this machine on 5/2007 for around $1100 thinking that a major appliance would have a life of around 20 years (like our parents'). I was shocked to learn that warranty is only one year and asked if I purchased extended warranty (I don't do this as a practice as I believe companies should stand by their products, these things are simply moneymakers). I did not have an extended warranty, but after the barrage of complaints I have read about these Whirlpool front loaders, I am not sure it would have made a difference.

I am a student, and I bought a new Whirlpool washer (model numberWTW5520SQO) in February 2007. Since then, the machine has had different malfunctions from loud vibrations to the house and grinding noise to leaving the clothes soaking wet. I called the different local service techs certified by Whirlpool. They all came up with different diagnoses from getting a new base to replacing other kinds of parts; indeed, a complex issue. They dismantled the washer on different occasions to no avail. All these took a period of about 1.5 years. Finally, they said that they are not able to fix it as warranty has run out. Talk of buying time.

I bought a Whirlpool about 3 years ago. It's now having a mildew smell in it around the seal. I have to leave my washer door open after every wash to ensure that the problem doesn't get worse. Whirlpool Duet model. I went to the local appliance center where I bought the washing machine and described to a saleswoman what the problem was. She said, "Yeah, you have to leave the door open or it will create mold around the seal." I was never told this by her when she sold this unit to me, plus I don't recall reading about having to leave the door open in the manual. The saleswoman told me to clean it with bleach. If that doesn't work, then use vinegar and water. If this still doesn't work, I will have to replace the seal.

I purchased a Whirlpool washer model #110WTW6200SW and dryer model #110WGD6200SW on October 5, 2006. I also purchased the Master Protection Agreement for 4 years, which will expire in July 2010. In January 2009, I noticed rust developing around the bleach dispenser. In February, the rust spot was getting worse. I was due for a yearly service in March, so I called for an appointment to get my appliances serviced. I mentioned to the man on the phone about the rust on my washer around the bleach dispenser. I was told that rust is not covered under the Master Protection Agreement and there is nothing Whirlpool can do about the rusting on my appliance. I told him I felt it was unfair that a washer only 3 years old rusting that bad and I was afraid that a hole will develop resulting from the rust. Again, he said there is nothing they can do.

I purchased a Whirlpool Calypso Washer and Dryer set for about $1900 in 2005. It’s an all digital panel. I've had nothing but problems since I purchased it and just recently I checked for repair and found out this machine from Whirlpool has a class action suit for selling defective washers. To repair this machine, it will cost me $798.00 plus $65.00 service fee. This is the highest I’ve had to pay. Every repair has been between $150 to $400.00. Whirlpool discontinued this machine. Why didn’t they just recall it? All they can offer me is $15% on a new one. That sucks.

I also have the front loading Whirlpool Duet washer and dryer. The wash has mold on the rubber seal and in the detergent tray. No amount of cleaning or chemicals will keep it away for good. The washer was $1,274. It's absolutely shameful.

I have a 3 years old Whirlpool Duet washer and dryer. The washer has a mold smell that gets into the whole laundry room. I've used different products to clean the machine, but it hasn't worked yet. It's getting worse nowadays. I contacted Whirlpool and they registered my claim, but I haven't got any additional follow-ups yet.

My husband and I called this appliance store for repairs on our Whirlpool dryer. We were told it could not be fixed and it was recommended to buy a new one. We bought a new Whirlpool dryer from Stoltzfus Appliance. Within a month, the tumbler inside the dryer started to turn a bright blue and several pieces of clothing were ruined. We complained. The first time a repairman came out to look at it, he said that he'd never seen that before. When he came back, he said it happened all of the time and that I should have known to wash my husbands new Levi's several times before putting them in the dryer. I wanted a new dryer.

I bought a Whirlpool Duet washer in January, 2006. No problems until about March, 2008 when the washer wouldn't drain. After replacing hoses and valves ourselves, the washer still didn't work. I called Whirlpool customer service and their only troubleshooting steps have to deal with the hoses. Since we knew that wasn't the problem, they scheduled a tech to come. The service technician came and took about 3 minutes to remove three screws from the front, open a panel, twist off the top to the trap and remove three baby socks. I have no idea why Whirlpool customer service wouldn't mention this simple solution to me over the phone. $150 for the service and a few more hundred for the unneeded parts we replaced ourselves. Thanks Whirlpool.

Whirlpool appliances, need I say more? I have a front load washer and dryer that quit working within 3 yrs. I had to replace the pump within the first 6 months and then again within a year, and so on. Then the front gasket decided to tear apart causing it to have to be replaced. Next thing I knew, it dumped water out everywhere. The dryer went shortly after that, it just decided not to dry and the digital buttons went crazy. I have a dishwasher Quiet Partner I that has stopped working, it no longer washes dishes, it lasted 2 years barely. I have had to rewash dishes many times within these 2 years. Our refrigerator is also Whirlpool and the icemaker has been replaced twice. Now I just buy ice. The gas hot water heater lasted about 3 years with repairs. Not something I wanted to worry about, so I replaced it. I am getting a junkyard full of appliances; I did not know they were disposable. I am tired of worrying about washing dishes and clothes. I had an older stove that went out too, but it was here.

I bought a new Whirlpool washer (model #GSX9750PWO, serial number CR4710919) in Feb. 2005. I am a single man and was deployed for 15 months during that timeframe so the washer received less than normal family use. On or about 30 March '09, the washer quit working and started making a grinding noise. I called the local service tech who is certified by Whirlpool. He determined the transmission was bad. I had a warranty that covered the replacement transmission. The repair tech came back one week later with the new part. As I watched him tear down the washer, he said "Geez, look at this." Three mounting bolts are required to hold the transmission in place but only two had been installed from the factory. Both bolts had been sheared off creating irreparable damage to the base element. He told me I needed a new base.

I purchased a Whirlpool washer in August 2006. After a few months, I noticed that water had leaked onto the floor. There were 2 times during the Whirlpool warranty that I called a serviceman, and he could not find a defect or problem. This did not happen all the time, so I was confused. After the first year, this happened a couple more times. Just about 2 months ago, I noticed more water than usual had leaked. Now the washer is under an extended warranty, and I once again called for service. This time, the technician knew immediately what was wrong. Like so many other consumer reports I have read, the water spills over and leaks out the bottom of the washer. It cannot be repaired and the extended warranty company will not do anything. Whirlpool also will not respond. This goes back to Whirlpool since it was defective from day one. I am thoroughly disgusted with this company.

I purchased a new Whirlpool washing machine in May last year. In January, it stopped working. It was found to have a burnt out motor. The nearest approved repairer is located 170 kilometers from me. I delivered the washer to them. Whirlpool took a month to supply a new motor. I then drove down and picked up the machine. On the 4th wash when I brought it home, the motor burnt out again. I contacted Whirlpool again because this is too expensive of using laundromats, driving hundreds of kilometers to get repairs, etc. I was told someone will get back to me. That was three months ago. I have rung no less than ten times, and not one return call. I sent a letter of demand, but no reply. I have now filled out a complaint at the Office of Fair Trading, but would like to escalate this a lot further. Anyone else out there who would like to become involved fighting this arrogant mob of ripoff merchants, get in touch.

We purchased a Duet washer machine - we haven't been happy with it since the purchase. The clothes were smelling dirty. We had a tech out and he told us if our drain tub had been filling up with water too high, the washer would suck in the soiled water and wash the clothes with the dirty water. Also, the clothes smell like mold. He said, "You have to leave the door of the washer wide open to dry the washer out." The washer wears the clothes out - draining the color out and making clothing look worn. I checked on the consumer complaint website. There are lots of class action suits but none for the particular model #WFW9200SQ00 that I could see.

We own the Cabrio Washing Machine and have had all the problems noted previously with error codes and leaking. The problem that concerns me the most though is the rotten egg/mildew smell every time we use the machine. I went through the normal procedures and contacted Whirlpool to obtain their advice on what could be causing the problem and how could it be fixed. I understand people make mistakes, and I don't expect all products to be perfect; although, I don't expect any company to lie to their customers to mask an obvious problem with the top loader Cabrio Washer. I was told by Whirlpool that the smell was probably the water heater and the zinc anode reacting to the water source. I was also told to use bleach in the washer with hot water and this would remove the smell.

In Sept. 07, I bought a Whirlpool Duet washer. It lasted approximately 14 months. The warranty was good for 12 months. This machine was a top line $850 machine. I called the corporate office to see if they would do anything to make this right. They offered to pay for the parts; I agreed. This was 6 months ago. Every time I try to find out where the parts are, they tell me they are back ordered, and then offer a 15% discount to buy a new machine. I laughed because even with a 15% discount on an $850 machine that lasts 14 months is a waste of money. With all these American companies in the toilet, you would think they would want to keep loyal customers happy? What do I know?

I also purchased a Whirlpool Cabrio Washer on 3/4/8 and like everyone else I regret that day. Mine too has been a piece of junk since day one. I have had seven service calls (three different companies) and to no avail have had any satisfaction. My machine stays off balance and shuts down. I have actually sprained my thumb and strained my back from having to lift the wet clothes up and reorganize them in order to start the machine again. This can easily happen between two and five times during a cycle. The computer board has been replaced (recall) and they have replaced my impeller and it still doesn't operate properly. I have never been more frustrated with a product and absolutely dread having to wash a load of clothes.

I purchased the Estate Washer in July 2008 and since that time I've had seven service calls on the machine. The wash machine is leaking on the small cycle load and splashes water over the side of the tub onto the floor. The service calls and the repairs have cost more than the wash machine itself.

In 2006, we purchased a brand new home that came with Whirlpool appliances. Trail Appliances was the supplier. We wanted to upgrade our washer & dryer to the more expensive and (dependable) front load systems. The supplier suggested we purchase the Higher Grade Kitchen Aid models as they were the better appliances and that Whirlpool was upgrading everything to the Kitchen Aid brand. Two years and seven months later, suddenly the washer quits. I waited three hours for a Whirlpool Technician call back.

My top-of-the-line (2 year old) washer has rust so bad on the outside and inside that it is becoming unusable. The rust on the outside has deteriorated the surface so that it is jagged and subject to cutting a hand. The rust on the inside is so bad that flakes fall into the basket each time the lid is closed. Both Whirlpool and the extended warranty person says that rust is not covered.

We purchased a Whirlpool washing machine for one of our tenants. The machine has never worked properly. It has had at least 5 service calls. Whirlpool customer service has been extremely rude and unhelpful. I was, of course, first on hold but then they also put me back on hold after I asked to speak to someone else about the plan of action. They refused to replace the machine but, more importantly, I was informed there was no one else I could speak to and that Whirlpool has no official complaints department.

We bought this set 5 years ago and have been dealing with mold and mildew and HORRIBLE smell ever since! We had Whirlpool come out and change the rubber ring and hose; both were filled with mold. They said they would do it once. We have done everything they asked, including cleaning once a month with a special cleaner. It is disgusting and I am sure a health hazard. We would love to get in on a class action lawsuit if anyone hears of one. We are so disappointed in this and would never buy a Whirlpool again!

I bought a Whirlpool Cabrio WTW6600SW2 top loading washer less than 2 years ago. Now I started getting an F50 error code which won't clear and the customer service department attributes to oversudsing or a possible communication problem. When we bought the machine, it was fairly new and there were no reviews on it, because, of course, all the machines were still under warranty. Now that the warranty has expired, of course, we're experiencing problems. Try typing Whirlpool Cabrio F50 in your search box and see what comes up. I'm not the only one completely disgusted with this overpriced piece of junk. Whirlpool should issue a recall and take care of this problem rather than attributing it to HE detergent.

Whirlpool Duet Front Loader Washer has mold and mildew issues. Whirlpool keeps sending repair people but the issue is the well-being of my children and myself when it comes to the mold and mildew. The smell is so bad that you can’t use the machine if you’re in the house. I see so many other complaints of the same issue. Why can’t something be done?

After just two years, my Whirlpool Cabrio washing machine has to be completely torn apart, and most of the interior replaced. The seals are leaking causing water to leak through to the bottom and onto the bearings. Whirlpool says they have no other complaints on this problem, and no recalls have been issued. They are however sorry that I am unhappy with their product. I either have to spend $448 (over half of what I paid for the machine) to fix it or buy a new one. I am unsure of amount of damage done to my floor because most of the water has sat directly under the machine and I can't move it anywhere to check it out. I have no other place to put it.

I purchased a Cabrio Washer in July of 2007. Within one month, the pump went out. I purchased it at ABC Warehouse in Traverse City, MI. I bought an extended warranty with it also. When I called, they came in a couple of days (Yeskes). They said it wasn't installed correctly and never checked the pump. I called ABC many times and told them that they were nuts because of the installation instructions. Our washer is in the basement and has to be pumped up and out. We more than met the height requirements.

I bought this piece of junk in 2007. Since then, this washer has destroyed more clothes than this washer is worth! It is supposed to be top of the line but it is the worst washer I have ever owned. I have bought washers from Deseret Industries for $40 that have worked better. This washer has ruined everything we own that has a strap, belt or tie on it. Almost every bra, robe, hoodie or nightgown gets pulled apart due to the poor design of the agitator.

We bought a new Whirlpool Duet washer and dryer around 3 years ago. We have been dealing with mold, mildew and nasty odors for a couple of years now. We bleach regularly and clean the door seal and detergent dispenser but still the mold comes back.

Extreme odor from the washing machine is causing a horrid smell and nose issue. I contacted Sears who advised it is a problem with all of them and to replace the rubber area as the odor is beneath the seal. It's expensive but that might cure it. Somebody needs to get these machines corrected fast.

Cabrio washing machine control/circuit board failed completely. Repair costs $516 on an $800 washing machine. Model No. WTW6600SW0 Serial No. CT3270734

I bought a Whirlpool Duet Washing Machine in 2005. It had a funny smell, I called and the company told me it happens, just to run a bleach cycle, but it never solved the problem. I also experienced the mold on the rubber door rims, but I just wiped it down once a week. Well this week, the machine started to be very loud and vibrating. We called a tech. They came and looked. It was the main bearing. The cost for call was $97.00. With the design of the Whirlpool means the whole tub and back need to be replaced. They quoted us at $1,016.00 CAD. We were shocked that a machine would break down only after 4 years. I was very disappointed in the product and will not buy another front loader for a very long time.

The Start button on my washer broke after a year and 1/2. Whirlpool doesn't make the replacement part so I must buy a bigger part and it will cost $175. The piece I need probably would cost $30. Since the washer is relatively new, the problem is in manufacturing so I've been told by repair men and parts replacement stores.

I bought a Whirlpool Cabrio in March of 2007. Within one month, the bleach dispenser went out. They fixed it. Soon after that, the machine quit working and after threatening to bring all of my laundry back to Conn's (I have 7 children!), they finally replaced it. The new one worked okay for a while but then I kept getting an F1 code and I had to keep pushing the Pause and Start button several times just to get it going. The tech ordered a new board for it and I was told that the part will be in on Jan. 6. When I called to find out where my part was, I kept being told that the part was not in yet. Finally, it came in on Jan. 21st, 10 days late! When I contacted Whirlpool, they offered me free repair service for 7 months. Wow! What a deal! I was so impressed by their offer...seeing as how I bought an extended warranty already! I told them that I wanted my money back and they so politely basically told me, "Too bad, so sad, we don't give refunds." Well, too bad, so sad... I want to join any class action lawsuit there is out there. So someone please contact me, and I will joyfully join you.

It has a mold smell and vibrates so badly my walls shake. The clothes wrinkle horribly. I've already had one repair because the washer wouldn't spin out the water after the wash cycle. I have a cheap washer and dryer at my second home that is wonderful. The sheets are never wrinkled with that GE set! Towels are frayed badly. Clothes always need to be pressed. (Yes, I take them out when slightly damp to prevent wrinkles.) The worst $1,900 I've spent.

I purchased a Duet front loading washer in September ’06 and paid $900 at Lowe's. I have had multiple repair calls. Mostly, it will not spin all the water out of the clothes, especially in the normal wash cycle and especially when it is a smaller load. It also spins so hard sometimes that the clothes are completely tangled and wrinkled so much, the dryer doesn't want to take the wrinkles out. It does not get clothes clean even on heavy duty. I am very unhappy with the quality of this washer for what I paid. I thought I was getting a quality product. I contacted Whirlpool several times and was basically told that I could be at fault or if something is going to fail, it would probably happen in 90 days. I am getting no satisfaction from them.

This is an update from the former. I bought a Whirlpool Cabrio on Jan. 23rd, 2008, which broke within a week of having it. Lowe's replaced it per their policy and replaced it with a new Whirlpool Cabrio serial # wtw6600sw2 model # cu4171592. Second washer broke on 1/10/09. I called Whirlpool per manufacturer's one year warranty. They scheduled A&E Factory Service to come out on 1/13/09. The tech replaced the subcontrol panel which did not fix the machine. He then ordered a stator. On 1/21/09, he replaced the stator but it did not fix the machine. I called other tech and decided it was the main electrical control panel. He left to find part, came back at noon and replaced the main electrical control panel. The machine turned on but will not agitate clothes, soap dispenses on rinse cycle, then spins leaving the clothes with soap when done. I called A&E to inform washer is still broken but they will not come back until 1/23/09. I cannot confirm how much longer washer will be broken if other part is needed. It will take another 7 days from the date ordered.

I originally called Maytag to complain about my Neptune TL. I was transferred to a complaint representative. She took down all my concerns and I talked to 3 or 4 people before ending up talking to Andy, ID **. I repeated my story to each representative. I was planning on purchasing a front loader but had read much about the mildew smell and knew I didn't want to deal with that. We decided on the TL and have the mildew smell anyway. I was told to run bleach or special tabs through the machine regularly to prevent this. I am a 30+year satisfied Maytag customer but the purchase of this product is definitely my last.

I am the disturbed owner of model# WTW6600SW2, serial# CU1370725, also known as the Whirlpool Cabrio. New a year ago dealing with ABC Warehouse getting the runaround. The unit has been giving me an F40 fault off and on since purchase. When this happens, I am in the middle of a load of laundry. The only correction I got was to unplug the unit for 3-5 minutes and start over. I have been using the laundromat for a couple of months now at $45 a week waiting patiently for someone to start a class action lawsuit against this terrible product.

On Jan. 18, 2009, we purchased a Whirlpool washer and dryer and a 5-year warranty (cash). On delivery, Jan. 19, 2009, the repairmen made me (by myself) move furniture to get it in. I had cleared a path in the back of the house, but they wanted to come in the front. We had removed the old dryer, leaving only the washer to be removed. They couldn't or wouldn't hook up the dryer vent, stating that it wouldn't hook up to my old hose. I want a refund! Washer rinsed 3 times and only spun out part of the water. The dryer, I attempted to get it to dry 3 bath towels and a couple of face cloths. After five cycles of running the dryer, they were sort of dry and not having the water spin out in the first place. I do not want these machines! They are pieces of junk! I want my money back. I have an incontinent daughter living with me, and I have had to walk the soiled clothes back and forth to the neighbors.

I bought a Whirlpool Cabrio washer/dryer set from Lowe's in late Jan. of 2007. Within days, I had to have the washer replaced for it leaking water from the bottom. They replaced the washer with a new one, Lowe's policy. Now, not even a year old, the second one is not working. It gives 2 fail errors F50 and F51 which no one bothers to tell me what they mean. As soon as the A&E Factory tech arrived, he looked over all of my washing supplies telling me that the HE Detergent I'm using might be the problem.

I bought a Whirlpool Duet sport front loading washing machine on 1-4-09 from Lowe's. It ran fine for one week and then we had to stop it in the middle of a rinse cycle and leave our house. When we came back, the machine will not start. The lights are all lit up, but when you push the start button, it shuts itself off. I called Whirlpool customer service and they advised us to unplug it for 20 minutes. Then they told us they couldn't get a repairman out until next Tuesday, but we could call ourselves and maybe get one sooner from a local repair place! The service tech I called will be at my house today to perform an autopsy on the machine. If Whirlpool monitors these complaints, be advised that I dropped $600 on this machine and you get one chance to make it right, or you get it back!

After reading all the complaints, I couldn't believe what I was hearing because I have gone through exactly the same thing: moldy, smelly washing machine, leaks. When I bought the top of the line with the matching $ tag, I didn't expect to get the bottom of the barrel. I have a matching duet laundry pair. The washer has given me problems from the start. Now suddenly, the dryer quit. I had the repairman out and the motor is fried. I'm lucky it didn't burn down my house with the stink it let out before it quit! And the dryer is only 3 years old. I will never buy Whirlpool again!

I have a Whirlpool Duet Washer that has black on the rubber gasket around the door and smells like mold and the stench is terrible. The clothes washed in it smell like mold too. I called in 2002 soon after buying the washer to Whirlpool to report the mold smell. The rep I spoke with was rude to me in tone and attitude, telling me that there was nothing to be done about the problem except that I should wash and dry my (new expensive) washer and leave the door opened. I called back hoping to get a hold of someone who could help me with this problem. I had no success and was only upset by all the people I spoke with to the point that I had a bad headache. I had just spent over $1,000.00 and was very upset and felt depressed because we had spent so much money and were offered no alternative from Whirlpool.

We purchased a Whirlpool Ultimate Care II top-load washing machine on December 30, 2006. As we were doing laundry two years and one day later, the machine stopped working properly. It will not spin during the spin cycle and makes a huge, obnoxious noise. The Whirlpool will not help, but offered a 15% discount on another Whirlpool appliance. I will not purchase another Whirlpool appliance. I expect expensive appliances to be more reliable and last more than two years and one day!

I registered my complaint as on 23/12/08 and still no one has attended on such claim. Earlier, I have also surveyed your service center at Patna and got a very bad experience there. Whole details are mentioned here: My washing machine has been out of order due to rat cut but to date, it is in warranty period. So I registered my complaint to your Muzaffarpur service center and someone came to my home place i.e., Riga ** and inspected the machine and took RS.300/-. He told my father that he will be back within 15-20 days with accessories and do what needed to be done. But even though we did a lot of reminder, he did not come. After 1-2 months, he suggested to send it to my service center in Muzaffarpur. Muzaffarpur is not convenient for me, so I told him to return my deposit i.e., Rs.300/- (without any receipt). He refused to do so.

I purchased a front load Whirlpool washer and dryer from Leon's in July 2008. The salesman assured me this was the best washer and dryer on the market. Twenty three days after they delivered the set, the washer locked the door during the cycle and locked all my clothes inside. We were not able to get them out. I called Leon's and they directed me to call Whirlpool, so I did. They then tried to get a service technician, but that was not going to happen for close to a month before anyone could be available to come look at it. I was extremely mad since I had a house fire and purchased all of my furniture at Leon's. I told them they would replace it or they could come get their $20,000,00 of furniture sitting in my house. They did bring me another.

We purchased a Whirlpool Duet set - 2003 from ABC Warehouse. They have come out several times on the washer, saying oh too many clothes, not enough, wrong soap, it was always something. Then yesterday when I was using the washer, it started making so much noise I was scared to shut it off. The washer is not under extended warranty any more. My husband took the washer apart and the back of the tub has pop metal on the back. It has broken all apart. It has damaged the tub the front and the back holder of the tub. The only thing that is not damage is the frame of the washer. I called Whirlpool this morning twice. They gave me a song and dance. I am upset this washer has been a lemon since we got it!!! We had metal, plastic all over!!!

We purchased the Calypso washer about 1 1/2 years ago and had to have a repairman out today to only tell it was going to cost $500 to repair. It needs a u-joint, a pump and a few other things. When I contacted the 800 number for Sears she told me my warranty had expired, and when they tried to troubleshoot it they told me they could not tell me too much since my warranty was expired. I do not think a washer should only work for 1 1/2 years. It should have lasted at 5 years for the money you pay.

My Whirlpool washing machine is exactly 2 years old. I noticed that it is already rusting in places that do not come in contact with anything, including cleaning liquids. It doesn't make any sense. I have had other Whirlpool products in the past and was always happy with them. I am very disappointed. I paid over $500 for this at Lowe's Home Center.

We purchased a Whirlpool duet set in 2007. Just one year later the drum broke loose in the washer and we had to replace the unit. I was told by a repairman that he had never seen such damage and it would cost more to repair it than to replace it. We decided this time to buy a Maytag because of the reputation for dependability. We made a mistake buying from Best Buy. Please don't make the same mistake. The first machine delivered was broken from the start and the delivery man filled out an order for a replacement. The second machine delivered the delivery men didn't level it so it broke. We had purchased a warranty so we had no problem getting a service request.

I bought Whirlpool Calypso Washer & Dryer in Oct 2002 . At that time, consumer reports ranked it one of the topmost. I started having problems within a year but as it was covered under one year warranty, I kind of compromised and later I got extended warranty for three years. On & off I got it repaired. Now it's becoming nuisance to use this washer. I have error code on display Ld. The technician has no solution for it. I am doing everything he has recommended like use vinegar in all cycles (without clothes) and using the detergent. Some days I can do washing without setting & resetting cycle but some days cannot finish single load.

I purchased a Whirlpool washer from sears on May of 2005. At the end of the first year, 1 week before the 1 year warranty expired the water pump went out. It was replaced at no charge. Now, 2 years later, it has gone bad again. Upon realizing it would cost around $300 to repair it because the pump is not part of the 2-5 year limited warranty, I come to find out that it was already known a year before I bought it that these washers were bad. Now I'm stuck trying to find something else because I see no point in replacing an item that will go bad approximately every 2 years.

We bought a Whirlpool Front Loader Washer Dryer Duet and hooked it up on 8/14/08. Since we hooked it up, the washer has not washed our clothes, they come out stained and smelly still. 2 different service companies have come out to look at it, and per WP, since the washer has 2 inches of water in it and the inside turns around, that the washer works. I have called Whirlpool many times, and was told that only parts and labor covered, and that 2 service companies have deemed it in working order, and WP refuses to cover anything else.

We have a Cabrio Washer & Dryer purchased in August 2007. Recently the washer starting leaking onto the floor. The American service technician advised that there are three service flashes for this washer. I had not been notified of these issues by Whirlpool or by American. American replaced the following parts: Electronic Control W10201186 Tub Ring W10130807 Impeller W10141017. Technician also advised that many consumers have complained about twisted, knotted articles after washing. Apparently, these three parts should resolve the issues that we've experienced. I'm remaining optimistic.

My husband and I have a Whirlpool Duet HT and have noticed over the past year how our towels and cloths started to smell moldy when they became wet. Eventually even leaving the door open of the washer open (which should NOT HAVE TO BE DONE!) Our washer now has a horrible sewer type odor when we have not washed our laundry in a couple of days.

The Whirlpool Cabrio washing maching should be recalled. It's a good thing I purchased the 2 year extended warrenty. The service dept. has already replaced he tub, hub, tpo due to rust, along to their hocus pocus to stop the loud noise when the washer goes from rinse to spin. My clothes come out smelling worse then they did going in. They are so twisted, even though they are no iron you still have to iron them.

My wife and I have a Whirlpool Duet HT and have noticed over the past year how our towels and cloths started to smell moldy when they became wet. Eventually even leaving the door open of the washer open (which should NOT HAVE TO BE DONE!) Our washer now has a horrible sewer type odor when we have not washed our laundry in a couple of days. After finally doing some research on-line, I was shocked to see the number of consumers that have experienced the same very thing.

I purchased a Whirlpool duet front loading automatic washer Model GHW9100LWI on 7/16/03. I am having a problem with mold on the inside gray seal.The mold will not come off even though I try to keep the seal dry and clean. Their is of course a musty smell associated with the seal. I never had the washer serviced, I just dealt with it because I did not know their was any other option.

I have purchased a washing machine from kens at kottayam on 2008 july.It had got a complaint before 2 months,then i informed the company several times &after that one of them came and checked the machine& asked to give Rs.1500 to correct it,since this is the guarantee period we are not ready to give the money.after that we called them several time but no response.So,please take any necessary steps as soon as possible.

This duet washer had a paddle come out of the tub. When this happens it leaves some sharp edges exposed from the attachment points for the paddle. When I examined the paddle that came out I noticed a place for a screw that never had one installed. After a little research I found out Whirlpool does not install these screws in the paddles. They just snap them in with the clips in the drum.