Whirlpool Washing Machines Reviews

We made a major appliance purchases on July 1, 2010 of a Front Loading Washer and Stackable Dryer. The dryer required servicing at 11 months with was was covered but it required a major service for a broken motor control board. This has nothing to do with regular usage. The cost to repair is over half the total cost of the appliance.

We purchased a Whirlpool Cabrio washer in 2009. It makes awful sounds during the draining and spinning cycles, has started leaking in the past month and now, several error codes and will not finish a load of laundry. We have a family of eight and thought that we had bought a very dependable product for what we need. Boy, we were wrong!

We purchased an Estate Washer for my 89-year-old mother in 2008. The paint has been peeling down to bare metal on the left top quarter from the corner down to the lid hinge for the past 2 years. I contacted customer service and was given probable causes, one of which was the washer might have gotten dusty! He said that could cause chipping. I reminded him the problem is peeling chunks, no chips, layers of paint. The warranty expired of course. The solution he offered was for me to buy paint from Whirlpool or Lowe’s, and paint it. I have had a Kenmore washer for 24 years. The paint is perfect, and it still runs great. I would never buy another Whirlpool product. The quality is atrocious.

I bought a Whirlpool washer (model wtw57esvw1) about 17 months ago. In that time, the same part has gone out three times. It happens every 5 to 6 months. The part runs 97 dollars plus labor. In the mean time, I am without the use of my washer. They say they are sorry, but they only cover their product for one year. After that, you have to buy their extended warranty so you can get it fixed by them. I feel that if I pay that much for a product I should expect at least 3 years without having to repair every 6 months! I have no washer. I am giving one star only because I have to.

We purchased a Whirlpool Cabrio Washer in 2010. I have had nothing but problems trying to wash black/dark clothes, it leaves "white stuff". I assume it's soap scum all over the clothes. I've tried cleaning the machine with Refresh more often than recommended and it still has the same problem.

I purchased a Cabrio Washer and Dryer set last October from Sears. The washer had a damaged washer basket and then stopped working altogether. The service call to get the washer working again was a fiasco. The tech replaced a switch which failed in the first 5 minutes and had to be called back to replace that defective switch. We now have the same problem all over again and we are on our third service call and the warranty is expired. Whirlpool is useless and will probably be out of business if they continue as the middle man for Chinese manufactured garbage. I will never purchase another Whirlpool product again. Word of mouth can make or break a business, not advertising. This stuff is real junk and trash. I'm sorry we bought it. Do not buy any Whirlpool products.

I am a single mother of a 5 year old and I take care of my mother as well. I purchased a whirlpool because I believed them to be reliable, boy was I mistaken! I am in the military and while on an 8-month deployment I got a message from my mother that the washing machine had stopped working. Here is my mother who cannot drive - with laundry bags and a 5 year old in tow walking to the laundromat to wash, only to carry wet laundry back to the house to dry.

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

My boyfriend and I purchase a Whirlpool Cabrio Washer and Dryer on November 28, 2010 from Lowe's in Shepherdsville, KY. Just after we purchased the set, I read some bad online reviews of the set. I called Lowe's and talked to Chris ** in appliances and he assured me that this was a good set and that it was very popular with their customers. He assured me that if there were any problems that Lowe's would make sure they did everything they could to fix and/or replace the appliance(s). My intention was to cancel the order when I called, but he convinced me not to, now I completely regret not canceling that order that day.

I purchased a new Whirlpool Cabrio washing machine from DeWaard & Bode at Bellingham, WA in January of 2007. The serial number is **** and the model number is ****. Several months ago, the dreaded F1 code appeared. The code initiates when the washing machine is started and must be cancelled and started 3 times to continue washing. Later, with approximately 19 minutes left in the cycle, the code reappears and requires canceling and restarting another 3 times, at times 4. I have no extended warranty so I have no coverage for repairs. I also don't want to pay for a service call for what is most likely the computer module as evidenced from the majority of complaints online. This washing machine still looks new and works other than the inconvenience of having to stand by when starting the cycle to reset the code and then having to run upstairs later to reset the machine when it's partially through the cycle. At some point, it will likely quit operating all together.

I bought a Whirlpool WFW9470 Front Loader Washing Machine 11 months ago. The washer appears to complete a wash cycle but leaves the washing wet and with no error message or light. Whirlpool says the machine is not designed for "light loads". The technician says washing on a light load will damage the bearing. We had the spin bearing replaced after 8 months. But still, the washing remains wet and the bearing wears out prematurely.

We bought our Whirlpool Cabrio washing machine and dryer in October 2010 and it was the worst purchase we have ever made. We had two worthless calls to Whirlpool and all the regular brain-dead suggestions that do not improve function. We have had a technician out to our home and we have the extended warranty. The technician stated that the machine will never function properly and Whirlpool knows this. The low water level prevents washing, rinsing. The problems with the washing machine are many and the required multiple washes and rinses make the claim for low energy usage false advertising.

After purchasing 3 whirlpool items in the last 4 years and 2 of them breaking down a dryer last year, and my water heater today. I no longer have faith in your products. I am disabled and was a whirlpool customer, but after my recent experience with your failing products, I will not be purchasing any more! It's great your willing to send the parts for the water heater but, it costs $65 to have them installed. I bought from you because you had a quality item and obviously that is no longer true. Contact me if you still want me as a customer.

I purchased my Whirlpool Duet in 2007. I have since paid more than what the washer costs in repairs. Now, the metal that braces the basket has corroded and fallen apart. I've read that this has happened to many people and since then the company has changed the part. However, they are unwilling to send a new part to me. I will never buy a whirlpool appliance again.

My 4-year old Whirlpool Cabrio (model WTW6600SW2) has gone out. It cost almost $300 just for the part to repair. It was lightly use; the average use was about three-four loads a week. That's almost half the cost of what the whole machine will cost if new. I am irate. The customer service was no help. I will never buy another Whirlpool product again..

I purchased the Whirlpool Duet washing machine October 2010. When I first got the washing machine, it shook the house (new stick built house) when it was on the spin cycle. They had a repair man come out to tell me that there was nothing wrong with it, it was fine as it was. We thought it was ridiculous, but we are young and didn't know better.

After buying the best washer and dryer out there, I have found out that they are not. Thank you Whirlpool for taking my $2000 and giving me a junk. I know that you do not care one bit. Never again.

I bought a Whirlpool Duet Front Load Washer in 2008 and it began showing F71 and F70 error code in 2011. I paid approximately $1,000 for the machine. The washer won't finish the cycles and often won't start. When I press the power button, I hear the 3 beeps and after a while, shows the F71 error over and over. The information I gathered online indicates that many people have the same problem. The repair cost is at least $550 to replace the user interface circuit board and is no guarantee. This is ridiculous.

I purchased a Duet Front Loading Washer (model WFW9750) in May 2010. In September 2011, the noise level had become intolerable. I called a local service company. They advised me that the main bearing was bad. It would cost more to repair than what it was worth. I contacted Whirlpool. They could not do anything unless the machine was inspected by one of their authorized service companies, which they scheduled. Two weeks later, A&E Factory Service arrived and confirmed that the bearing is bad and the cost to repair will be $1,542.06. Whirlpool customer service transferred me all over the country to tell me that the machine was out of warranty and there was nothing they could do.

I have a Whirlpool cabrio washer (Model: wtw6300 Serial Number: CT3573525) and I am very disappointed with it. The spin cycle is the worst--sounds like a jet engine and gives me the "UL" error message of "unbalance load." The machine was purchased in 2007 but was kept indoors. At the beginning, I didn't care because I had warranty with BrandsMart. I had to call at least four times. But now, I bought the automatic control and it didn't work. For two days, I was trying to balance this machine but it is impossible since the beginning.

I purchased the Front-Loader Duet in June of 2008. Like many of the consumers here, my machine began making a thunderous sound during the spin cycle. I contacted Whirlpool and arranged for service. The service call was $129, the estimate was over $1100 to repair (bad bearing). The machine originally cost $899 plus tax. I called customer service to complain. I had owned two top-loader Whirlpool machines; one for 15 years, the other for 12 years with no service calls ever needed. How can Whirlpool possibly justify what is obviously a design defect by telling me that I should have bought an extended warranty? I replied that in my experience, "an extended warranty is an unnecessary expense for a Whirlpool product".

I have a Whirlpool Cabrio washer (Model: wtw6400sw2 / Serial Number: cu0271913) and I am very disappointed with it. The spin cycle is the worst--sounds like a jet engine and gives me the "UL" error message of "unbalance load." The machine was purchased in 2007 but was kept indoors. I contacted customer service and they advised me to contact the repair service in my area to get a diagnostic analysis of the issue. Hello! I already know what the problem is after reading all these reviews! I cannot tell you how pissed off I am. I will never purchase anything Whirlpool and I will contact BBB as soon as possible. Come on, fellow complainants, let us continue to fight to get a possible recall soon! We all have the same problem because this is a manufacturing defect!

We bought our Whirlpool Cabrio washing machine and dryer in May and it was the worst purchase we have ever made. We have had a technician out to our home three times. Whirlpool said that "the next time the technician comes out to your house, you will have to pay for it" and we have the extended warranty! The problems with the washing machine are many.

The washing machine started leaking and making a noise like a freight train 6 months after purchasing it. We complained in February 2011, but the parts were not available until March 31, 2011. The same problem occurred in September 2011, and we are still waiting for the parts until October 18, 2011. In the mean time, I have been spending hundreds of dollars doing wash at the laundromat.

This machine was my dream machine for about two years. Then the noise started during the spin cycle. It gradually got louder and louder, until it got so loud that it sounded like a jet engine taking off. You could not be near the wash room and hear each other talk. Then it began to aggravate me with the UL flashing. I know how to load a washing machine. It was just a defect. Then it started making a grinding sound to add to the roaring spin noise. We were told that it would take over $500.00 to fix, so we just sat back and waited for it to die.

As with other posts here, the rear bearing is going out of Whirlpool Duet front loading washer. I purchased mine in late 2008. Moderate use always according to recommendations. I called Whirlpool and same story--no recall and it would be expensive to have it repaired. I can't see putting $400 to $500 in parts even if I repair it myself. I can't believe that with such a common problem, Whirlpool wouldn't either honor a repair or offer a reasonable bearing package to fix. It requires the entire back, half of a new drum. Poor design, but what's worse is no effort by Whirlpool to rectify the situation.

I purchased the Duet Washer and Dryer in 2005. In the past 5 years, we have needed numerous repairs that we had to pay for. In 2006, the dryer sensor went out while under warranty. In 2007, the washer control had problems and the tech said it was an electrical issue. It cost $110. Then a month later, it was a valve that was leaking that needed repair. This year, the motherboard went out and cost me $362. It was replaced and that same day, went bad again. I had to wait a week for the repair and it cost me $244 for repair.

I am so thankful that there are others who are having the same problems with their washers. Since 2006, my husband and I have had words regarding who is not loading the washer right, why are the clothes still dirty, and why does the dryer have so much lint. The excessive amount of lint ruined my dryer. I get UL codes all the time! Before the UL flashes, it sounds like someone's trying to break in. It is 2011. Despite the problems, it has not died yet. I am selling it and will never purchase another from them again. I have the dryer and it went out 2 years ago. It has problems with the motor. You can guess I did not buy a Whirlpool.

I had purchased a washing machine trough CSD canteen and go for AMC for five years on September 25, 2006. In September 2010, I lodged a complaint and the Engineer visited and asked for a replacement of the bottom cover. I said okay, but later on he told me that I have to replace the complete outer cover. I agreed and asked them to replace it. The cost is fixed for 2,500Rs. They replaced the cover but did not replace the bottom cover.

I purchased a washing machine in year 2002. It was working perfectly. Recently, its drive belt started slipping. I called local service center, S. R. Enterprises, with mobile number 9204792391.The technician came after 3 days and declared that the gear box is leaking and will have to be replaced. They had no gearbox in stock for model f45, top loading, fully automatic.

My wife and I purchased a new Whirlpool Cabrio Washer / Dryer set approximately three years ago and have had nothing but problem after problem with these units. We've had multiple service calls, multiple parts replaced, and after dumping hundreds of dollars into repairs and service calls (even called Whirlpool and asked for some help with parts cost but was given the cold shoulder and was told, "We can't help you"), we are dumping these machines where they belong - scrap heap.

I purchased a Whirlpool Duet Steam machine in August 2010. The bearing has gone out and the repair cost will be $670, about $170 less than I paid for the machine which is 13 1/2 months old! It is out of warranty and so it is my problem! Obviously, this part is defective!

I purchased a Whirlpool Cabrio on October 27th, 2010. The Cabrio is always giving me the "UL" code, which indicates the load isn't in balance. I've been doing laundry for 27 years. I know how to load dirty clothes into a washing machine evenly. Sometimes it will take me all day to do one load of laundry! Seven months after my purchase, my Whirlpool Cabrio washing machine started giving me the F51 error code. I called the phone number on my Lowe's receipt for warranty work. Two weeks later, I finally had my washing machine running again. I was happy and thought I'd only have to deal with the "UL" code. Boy was I wrong?!

I bought a Cabrio washer. Since we bought it, I have had to fix it. The machine is a piece of junk. It looks nice though. After 5 technicians later, our piece of junk is still having problems. We are a poor family with 3 kids who struggle to make ends meet. I feel that this company has taken advantage of the people who put their trust in the so called American company Whirlpool.

Originally, I loved my machine. At the one year mark, my washing machine began a f51 error code. I looked it up and it had a recall. The entire board had to be replaced. Now, I keep getting a ul code and it will not quit. Also, the inside of the top is rusting out so badly that chunks of rust fall into the washing machine and stain my clothes.

I purchased Whirlpool Duet HT front-load washing machine with model #GHW9400PLO. After a year of owning the product, failure codes continued to appear. I have followed the direction under the troubleshooting page which said to cancel and unplug the unit. After doing this over and over, I finally took the top lid off to inspect the problem. A ribbon cable was torn due to the top lid rubbing against the lid and the drum. I called Whirlpool and this was not covered (go figure). I then asked for the ribbon cable and they said they cannot just supply the ribbon cable and that I would have to buy the user interface which is $191 plus a $35 core fee because they re-bill them. What a rip off.

We had to have a sensor switch installed. We purchased this washer, plus the matching dryer June 10, 2010. This was just 16 months ago today.

We bought a Whirlpool washing machine two years ago and bought the extended warranty. The machine quit working so we called the warranty service number. We have had a repair man sent here 5 times from them. The technicians have put two new control boards and a new door lock on it. They have another part ordered for this week.

I bought a new Whirlpool Top Load Washer four years ago and the paint was peeling off. I called Whirlpool and they offered to sell me a touch-up paint because it was out of warranty. I will never buy one of their products again.

I would like to invite everyone on here to join me in a moment of silence. My Cabrio has died after a little over 2 years of pure torture that I purchased for $1000 from Lowe's. I have had nothing but problems since the day I bought this washer. I think Whirlpool needs to step up to the plate and take responsibility for the mistakes they have made. I will never purchase another product that is in anyway associated with the Whirlpool company. I wish I had my little washer that only needed a new switch back. I guess I am off to find a replacement for this $1000 mistake that I made. If I had the resources, I would file a lawsuit against Whirlpool myself.

I purchased a top loading Whirlpool Cabrio from Nebraska Furniture Mart. I did also purchase a 5yr extended warranty (A&E). Within 3 months, a penny slipped through to the pump causing the loud agitation and leaking. I called the warranty company A&E. They removed the coin and instructed me on removing coins from clothing. As if I did not check already. Within 3 months, another penny slipped though, so I called A&E again. This repeated at least 4 times. The last time was when A&E replaced the pump. Another coin is now lodged in the pump. A&E refuses to come out since "this is my negligence". I have 2 years left on my warranty and the warranty company will no longer repair my machine. It is obvious that this machine is missing a part that blocks objects from entering the water line and pump! How dumb do they think we are! If you have to use a warranty they will find fine print to deny service!

I have a Whirlpool Washer Duet 4.3 cu.ft. On 24/3/2011. It has lasted only 5 months. Now, the spinner makes a loud noise. On 29/9/2011, Whirlpool sent a service man out and he replaced the bearings. But the washer is no longer the same and it is still loud. I will not buy Whirlpool again.

What a horrible experience. I purchased a Whirlpool Duet HE Front Loading Steam Washer in 9/9. I have used it no more than 15 times. It has an error code F70. I called Whirlpool and used one of their recommended technicians. He was there for no more than five minutes and he informed me that it was one of the two parts--one is $300, the other is $500. Both these parts are computer chips. He instructed me to call Whirlpool stating that they would give me the parts for free. I did, and they refused stating that the product is now out of the one-year warranty. This is clearly defective. I am now faced with $1,000 fix. I feel that I was further misled by Whirlpool because they should have told me before the service call that I was going to have to pay $1,000. The customer service reps and the manager were both unresponsive and rude.

We purchased our Whirlpool Front Loading HE Washing Machine a year and ten months ago from Future Shop, and now it has failed. After paying about $100 for a service call, we were told we need to order a motor control board that will cost an additional $397 plus tax, plus installation. Because it is off warranty, this means my $1030 washing machine that is less than two years old will cost me about $680 to repair! My parents' old top loading washing machine still works after 30 years. And now I notice that so many other people have had the exact same problem. Why hasn't Whirlpool fixed this issue? This is criminal! What on earth is going on here? I was under the impression that Whirlpool was a top-notch brand.

The duet washer is just over one year old and started showing F25 code on screen. It had been making a really loud noise in the spin cycle. Last week, a really loud noise and then the loads wouldn't be spun. There was a puddle of water on the floor near the machine. We had a repairman out today and he stated that they're repairing these machines all the time. He stated it was the bearing and that they'd been told that Whirlpool had installed bad bearing from a different supplier.

We purchased a Cabrio Washer Model no. WTW6600SWO, and a dryer in September 2006. Both have worked well up to this point, other than one minor repair on the washer a couple of years ago. We researched this purchase well before buying from Best Buy - the washer for $1000 and the dryer for $600. During the spin cycle the noise was becoming a loud roar. This has been going on for several days. The tech from Best Buy was out today.

My $800 Whirlpool Duet Sport Electric Dryer quit working less than 4 years from purchase and needs a new electronic control board. My service tech called Whirlpool to confirm that this is the problem because replacing the thermal fuse did not solve the fact that my dryer wasn't working: Code F01. Diagnosing and repairing the dryer will cost me $375! I am deeply disappointed. I will definitely explore other brands before ever trusting a Whirlpool appliance because I know the company could have done more such as offering to cover or discount the $210 control board, because everyone I have talked with (friends, family, my appliance service company manager, Whirlpool customer service rep) agreed that this is a "rare" problem and that your dryers are engineered to work 10-12 years. However, as a company, Whirlpool gets an ** for customer service.

I purchased a Whirlpool washer in March 2007. That washer is now leaking from the bottom. I called Whirlpool. I was told that the machine only had a one-year warranty, so repairs would be at my expense. The CSR then offered to schedule a service call for me at $139, which I refused. A few weeks later, I received in the mail an offer for an extended warranty on my Whirlpool washer.

I own a Whirlpool Cabrio. I wanted a newer technology (no agitator) washer with top loading capabilities. I ended up with a four to five-year lifespan with this washer. The bearings are busted and it leaks water from the bottom. I have followed loading instructions specifically.

Whirlpool has a terrible customer service! I have an almost new washer broken and I had it repaired. The company is having the same issues in another model and yet, they would not offer to even refund the repair.

My brand new top-loading, high efficiency washer has squealed like a banshee from day one. Whirlpool replaced the main agitator part, with no success. It still squeals so loud, you can't have a conversation in the same room. Now, Whirlpool says that it is normal. No, it is not normal for a washer to squeal so loud. I am still waiting on Whirlpool to replace the same part they replaced the last time. We are still not abe to hear each other over the squeal of our new Whirlpool washer. This is not normal.

Whirlpool Duet Front Loading Washer. Purchased date was 1/09/10 and I paid $629.00. It failed in 7/1/11 and got a service call for $60.00. The result of service call: Bearing shot and crank shaft broke. I'm very disappointed. Whirlpool should be liable for the malfunction of their product. Whirlpool was contacted and they were sorry that there is nothing they can do.

We purchased a Whirlpool Cabrio Washer and Dryer in 2007. The washer sounded like it was going to "take off" and started leaking water. Two repair techs later, we found out it was the center bearing. They actually laughed and said they saw it all the time. It could be replaced (you need to replace the whole drum) for $300-$500, but I was told it would never be the same. I spoke with Whirlpool numerous times and they said they would do nothing, and I should have purchased the extended warranty. All I ask is for a company to stand behind their product. I'm very disappointed.

I have a Cabrio washer displaying the F-1 error code. I called on Thursday, the 15th of Sept. I spoke to Vicky in the Cleveland, TN division. She told me that the F-1 code on my machine (model no. WTW6600SW2 and serial no. **) was covered under a recall at no cost, parts or labor (I specifically asked this question). She set up a service repair ticket with Fred's Appliance at 888-453-7337 and gave me the date. I was home waiting when they called. The driver drove in the drive and asked if he was there for my Jenn-Air cook top! I said no, the F-1 error code on the washer. He explained that he had just used the last control board last week and he changes them frequently.

The appliances in my home range from a Kitchen Aid double wall oven, a DCS single wall oven (I have 2 Kitchens), 2 Kenmore dishwashers, a Fisher and Paykel refrigerator and 2 DCS counter-top stoves (all top of the line). No problems they are great appliances.

I just bought a Whirlpool Duet Front Loader, and it vibrates excessively and won't fully rinse out all of the detergent. I have to take the tray out each time and rinse. Also, it has a musty smell.

The machine was great and handled large amounts of laundry. It was very expensive but my wife was happy with its performance. A year and a half into owning it, the electrical code F70 comes up and it stopped working. When I checked online, I found it is a common problem. I contacted whirlpool customer service and they could not do anything. Spoke to the manager, Kiesha and she refused to help me even though I bought both the washer and dryer for a lot of money. Customer service is not a priority evidently. She denies that there is an on-going problem when both the internet and my service tech say differently.

We bought our Duet washer in 2007 with a three-year warranty. In 2010, the washer started banging so we called it in for repair. It was determined that the bearing on the drum was bad, so the entire drum assembly was replaced because the poor design of integrating the bearing into the drum. Almost one year to the day, our washer started banging again. The washer is no longer under warranty. We were told the parts are around $400 plus and another $400 for labor.

I've had trouble with my washing machine since the end of May 2011. I have had over 5 service/repair calls which still resulted with the same problem. By the way, I do have a warranty on this product (which hasn't seem to have helped at all). I have never had such poor customer service in my life as I have had from Sears and can assure you, I will never buy another product from Sears or Whirlpool considering the experience I have had. I have missed numerous days at work only to wait for a repair appointment that never happened. Needless to say, I am very disappointed and would not recommend anyone to buy from Sears or Whirlpool.

Last July 2010, I bought a Whirlpool Washer with model # WFW975OWW01. It broke down Sept 2011. Fourteen months so it's out of warranty. I paid a serviceman $136 to tell me it needs $1,350.00 worth of parts and service. I sent an email to Whirlpool for help but no response.

I bought a Whirlpool Cabrio a few months ago. Every time we do a load of laundry, the clothes are not getting cleaned. Dark colored clothing, including grey clothing, comes out of the washer with white residue, streaked all over the clothes. We have to rub the residue into the clothes to make it go away. If we attempt to dry it and do not get the residue scrubbed off the fabric, when the clothes get dried, there are white streaks in the clothes. This is extremely frustrating. We spend a lot of time getting the residue rubbed into the fabric every time we do a load of laundry.

We purchased a number of Whirlpool appliances (dishwasher, double door refrigerator, Duet stackable washer and dryer). After 14 months, the ice maker broke. $200 later, it was repaired with an upgraded kit.

I purchased a Whirlpool washer, dryer and dishwasher in 2004. The dryer and washer paint is peeling off the appliance and is rusting underneath. The dishwasher has never dried the dishes appropriately, it takes a few days to completely dry the dishes. I have lodged this complaint with customer service, also. I have always purchased Whirlpool, but I will never again nor will anyone in my family. I feel that Whirlpool should at least look into the problems and not just verbally apologize. Janice **

After a year of having a Whirlpool Front Loader, which I paid an arm and a leg for, I am now having the same problems many people on here have written about. I originally came on here to try and figure out what was wrong with my machine in hopes that my husband could fix it for less than a repair person. Mine, as well as others on here, gets to the spin cycle and basically goes out of control, will bounce everywhere, and is so loud that it sounds like the whole thing is coming apart. I will never ever buy a Whirlpool again. I would recommend another brand but them.

The washing machine is making inviolable noise. I had purchase a semi-auto Whirlpool washing machine from Lotus Koh-e-fiza, Bhopal two months ago. Initially, the company sent a man for demonstration, and at that time, the machine was making a sound and the mechanic removed his back plate and his components and saw that the plate of heating rod is unscrewed. He temporarily tightened that plate with normal screw, and after two months, the same sound is coming again.

They have sent three specialists to look and assess the Whirlpool washer and dryer that I have. Both stated that the washer does not function correctly; the last repair man stated that he had seen many like this and they have a history of unreliability. I would like my money back, not a repair, as they do not even use just cold, but a mixture of both hot and cold. I had bought them specifically because I thought they only used cold, which was stated by Whirlpool. This is wrong advertising. I would like my money back. I still have the receipt and I am seriously unhappy with the washer and dryer, period.

Two months ago, I bought a Whirlpool duet washer and the computer went out, two days after the warranty was up. It went bad that I disconnected the detergent mechanism, which made it work, for now.

I purchased a Whirlpool Cabrio in 2009. It worked so-so over the years but recently stopped completing cycles, citing false load balance errors and leaving towels and sheets sopping wet at the end of a cycle.

We purchased a brand new Cabrio Washer and Dryer in 2008 from Lowe's. The salesman at the time suggested I purchase the extended warranty. It was because of the "state of the art" controls in the machines that could cost plenty if they had to be replaced. I was a bit skeptical at first. After several weeks, I returned to the store and purchased a 4-year extended warranty. This was probably the best money I expended in some time. In less than three years of ownership, I have had to use the warranty twice for the same faulty part (water control valve) that the repairperson told me was problematic. Then after reading the horror stories that consumers submitted to this website, I felt compelled to voice my opinion as well. I have been a die hard Whirpool product fan my entire life because they used to manufacture quality, long lasting products. I am moving soon. And I will have to purchase new appliances for the kitchen. But they will not be manufactured by any Whirlpool company. Shame on you Whirlpool!

In 2/2007, I purchased a Whirlpool Duet Front Load Washer (GHW9400PW) and have had constant F06 failures. After the repairman debrided the pump, he felt the issue might be electrical, if not resolved, it will fail again. Now, it needs a $400 to $500 electrical system and cannot be guaranteed that will end "failures" as these washers have had many problems. It cost $1000 and only lasted 4 years before the failures appeared. Whirlpool only offers a one-year warranty, which is not enough to cover the future problems these machines are prone to developing.

I bought a Whirlpool duet washer and dryer. These appliances are still under one-year warrantee. My washing machine was broken for four weeks, and they have been unable to receive all of the parts needed to repair it. They have made three appointments to fix the machine, telling me that they have the parts and only to cancel the appointment the night before. I have tried to get Pacific Sales to exchange the broken machine, but they will not do that or compensate in any way. This is a top of the line model; I would have been better off with a low-priced model, and I might actually have a machine that worked. Whirlpool supposedly had the parts on back order, which is not what Whirlpool informed me when I was able to reach them.

Two years ago, we purchased a Whirlpool Cabrio Washing Machine from Sears. All of a sudden, it was making sounds in the spin cycle that sounded like a jet airplane taking off. It was terribly loud. We called repair technician, which cost $90, only to find out that the bearing is gone and it's going to cost over $500 to fix it. This is absolutely ridiculous!

I got a Whirpool Cabrio Washer that I purchased in 2008. I am constantly getting ul code. If washer is leveled, it leaks water out the bottom rear of the washer. It's a piece of junk. I called Whirpool to no avail. Whirpool will not stand behind their product. They know they have a problem but won't do anything about it.

I am very disappointed in my purchase of Whirlpool High-Efficiency washer and dryer.

I purchased a Whirlpool duet front load washer on 21 Apr 10 and it has experienced a major failure. It needs a new rear tub and basket, and the parts alone costs $700. The machine is barely four months out of warranty. After a lengthy conversation with a Whirlpool "customer service" representative, I was told that without an extended warranty, they were very sorry and there was nothing that they could do for me.

I have called and emailed Whirlpool numerous times, complaining about the fungal odor emitted by my Whirlpool Duet front-loading washing machine (model #WFW9400SU01, serial#CSW0416732). I did everything they suggested that I do to no avail. A customer service representative said that the only thing left to do was to schedule a repair with a Whirlpool service person which I did. He called me when he was on his way and asked me what the problem was, and he told me I would be charged for nothing because he'd seen this problem many times before and there's nothing he can do. Please advice.

I have had Whirlpool appliances for a very long time. However, I am extremely dissatisfied with the purchase of my last Whirlpool washer a couple of years ago. The washer is extremely noisy, to begin with, and I complained to hhgregg about this. They delivered a couple of other machines, all of which were very noisy. The latest problem with this machine has been with the tearing my clothes. My clothing gets caught under the agitator and the items tear. This is a poorly designed washer and I wish I had never purchased it. I was thinking and wrongly so, that the washer would be as good as my previous washers. Well, I was so very wrong.

I purchased a Whirlpool Cabrio washer in 2007 and had to replace the control panel for $300 each time twice.

I purchased a washing machine FS65 on 10-30-2005. In Oct. 2009, my washing machine developed some fault so I contacted the Whirlpool service center and got it repaired. Again in Dec. 2010, the appliance became faulty and so I contacted the service engineer to attend to the machine. He repaired it and I paid 2500/-. But the very next day, my appliance showed the faults again. It was rectified with replacement of PCB and I was charged 2786/- on 01-20-2011. Again on 09-04-2011, the machine became defective. On the call to service center on 09-05-2011 and attended by engineer on 09-06-2011, I was informed that PCB is defective. I failed to understand that the PCB replaced in January was of what quality that it has to be replaced now after such a short span of time. I feel that this is clear cheating with me.

We purchased a brand new Cabrio washer and dryer in December 2010. We didn't move into the new house until February 2011 to start using the appliances. Last week, we called a repairman in to see what was wrong with the machine because it was making such strange sounds. He said it needed 3 new parts including a gear. The gear he took out was broken and gummed up with soap. We were told by an appliance salesperson that the water should never have been able to get to the gear. Parts were to be here by Tuesday of this week and the machine repaired. They called to reschedule yesterday. I called them this morning and they said the tub and another part would be delivered today, but the gear would not be sent out until September 12. This is a brand new machine which was obviously sent out of the factory with a defect. It doesn't clean properly and sounds like an airplane ready for take-off. I have never heard a machine this loud.

I have the 4.3 cu. ft. washer. This washer worked OK, but the lid lock does fail after about one year if the washer is in an environment where moisture may be present.

I bought a Duet front load washer and dryer set in January 2009 from our local Lowe's. Spin cycle noise progressively got louder over time to the point we contacted our locally owned service company to check it out in June 2011. Cause is defective shell and spin tub, total repair cost $750.

I purchased this Whirlpool Cabrio washer three months ago from hhgregg. If I hit the lottery, the first thing I'm going to do is take it to the dump and buy a new washer. There is no way to wash a load of towels in this machine. I started a load at 7:35 this morning and it is now 9:53 and I'm still dealing with the drain and spin cycles. Over and over, I try to get it to spin out enough water that I can put the towels in the dryer. I should have suspected something when I saw that the washer even had a separate "drain and spin" cycle. It should have told me something. It's a piece of junk. Never again. I'm back to Kenmore.

I purchased it new in July 2008 for $550, a single homeowner average 4-5 loads a week. First time it broke down, it was just inside the one-year limited warranty. It broke down again Sept. 2011, the basket separated from spinning mechanism. I learned that after $75+ missing day of work, repair tech quoted cost of repair $885 and a minimum of 10 days waiting for part to arrive.

I purchased the Whirlpool washer and dryer three years ago and I absolutely wish that I hadn't. After three years of use, the bearings on the tub are shot. I need to replace them but it will cost $400.00 to repair. This is the second time that this machine is for repair. I am going to dispose this machine and purchase a new model other than Whirlpool. The overall performance is poor and not as advertised. It does not use enough water and does not wash clothes well enough. At times, you can see that the water never reached parts of the garments. I am totally disappointed in its value and quality.

I bought the most deluxe and expensive washer and dryer I have ever owned. It is a Whirlpool Cabrio. The clothes come out of the washer dry, and all tangled up. I bought it new from Sears on July 2009. Now only two years old, and the washer sounds like a jet plane. I paid a repairman $90.00 only to be told this is common in this machine. The repair is expensive, and I would be better off buying a new one! I owned a cheap, little GE washer, which cost me $300; ten years, and never had a problem. Now my "dream" machine turned out to be a piece of crap. I will never buy a Whirlpool again!

I purchased a new high-efficiency front load Duet HT Whirlpool washing machine (WFW9200SQ02) in January of 2008 for nearly $1000. I dealt with the mold issues and permeating smell for all these years, but the machine failed catastrophically this month - after just over 3 years - on a $1000 machine! The rear bearing went out. The parts alone are nearly $500 and the labor is estimated to take 3-4 hours by a trained technician. We are talking about an $800 repair --more than a new machine would cost. The most disconcerting part is to see how often this is happening. It is commonplace. The bearings go out on these things, sometimes after only a year or two, sometimes after 3 or 4; but it is very rare to have any machine go longer than 6-7 years. Whirlpool won't do anything. The best chance is forcing a recall related to the class action lawsuits pending about the mold issues, but by that time, how many people will still have their machines?

I have had our Whirlpool Cabrio washer and dryer (CU0771356 and MU0803512) for four years. Our trouble started when the machines were 14 months old. The numerous error codes have been fixed by replacing boards, the bearing has went out, and the entire tub has been replaced. The dryer has had two service calls for going out. Now, both are out again. The washer pump is bad and the dryer has stopped heating up. Where is the class action lawsuit?

We purchased a Whirlpool Duet TumbleFresh washer in May of 2010. Recently, every load of laundry started to smell like mildew and mold. During a load of laundry, the bellow (seal around the door) tore out and tangle in the load being washed. Our laundry room is upstairs so the water pouring out of the machine has damaged my ceiling downstairs. The worst part is that it is no longer covered under warranty and the part is on backorder until the middle of October. Who can wait that long to do laundry? I spoke to an appliance part store that has 140 on order, 96 of those sold already. Do you think there is a problem here?

I bought a Whirlpool washer and dryer a little over a year now and the washer is not filling enough water for the cycle to wash properly. I have to fill the washer myself and this only started a couple of months ago. This happens even when I have a heavy supply of water.

I bought the Whirlpool Duet front load washing machine. It was a piece of junk and I bought it 3 years ago. Sounds like a jet taking off during spin cycle and drain.

I bought in 2008 a Whirlpool Cabrio washer because it was the best. It cost me $900 plus 170 extended warranty for four years.

I purchased my Whirlpool Cabrio in November 2009. I am just four months shy of the two-year mark and it is dead! I paid a lot for the machine because I thought it was worth the investment. It was not mistreated in any way! The problem is in the computer part of the machine.

I bought a Whirlpool washing machine on 16 Feb 2011. I started having problems with it in June. It was making very loud noises when it was agitating and the clothes were still wet after the spin cycle. I called Nebraska Furniture Mart where I purchased it and they said that after 30 days, I had to call the manufacturer. I called Whirlpool and they sent A&E out to fix it. The technician that came out spent an hour trying to figure out what was wrong with it. When he was gone, I was left with two inches of water on my washroom floor and I had to pull the washer and dryer out myself to wipe it up. He ordered a part that came the next week and a different technician came out to put it in.

Whirlpool tells its technicians that the front molding piece on their dryers is a "disposable" part . Basically, it has to be removed to examine the console and removing it will break it 90% of the time. Therefore, the customer will have to replace a $100.00 part simply to diagnose any problems. I now have a dryer with no front panel simply because I wanted to know why a button was sticking.

I am very disappointed with the purchase of a Whirlpool Cabrio Washer and Dryer I made about 3-4 years. The price was too high and the quality is extremely poor. It has a leak in the pump which will cost me $300.00 to fix. I probably would have been better off buying the cheapest washer and dryer set they had. At least, those actually wash the clothes and don't breakdown. Never again will I buy a Whirlpool and I will get every chance to share my opinion of them.

I bought a HD Whirlpool in April 2011 and I hate the machine. It does not use enough water to wash clothes. I open the lid every wash and cannot believe Whirlpool can label this as a washing machine; it spits a little water now and then. I am demanding Lowe's and Whirlpool to replace the washer.

I purchased a Whirlpool Washing Machine in April 2007 and I had to have it repaired in December 2008. Now, I have to have it fixed again this weekend, August 19,2011. I have a contract with our local utility company, but now I have to wait for two weeks to have it fixed again. I refuse to pay a very expensive Whirlpool repair man. I feel like I have a lemon and their computer system is always off.

We purchased the Whirlpool Cabrio washing machine around January 2006, and from the start we've had nothing but problems with this appliance. Within the first year, water was leaking under the washer which was coming from a crack in the plastic housing of the water pump. I replaced the pump myself to save on labor. No big deal.

We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (today's date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it.

I bought a Whirlpool Cabrio washer and dryer on March 2010 from Leons under the "don't pay for 18 months." It took 2 months for me to receive it. I thought it was a great washing machine. I made my last payment on July 2011.

We bought the Cabrio washer and dryer on June 2008, and it wasn't very long after that, that we had to have a repair done. Then, it started twisting the clothes and the sheets into a big knot. Two king size sheets and 2 pillow cases got so twisted that they are no bigger than a watermelon, and believe me, they are very hard to untangle when they are soaking wet.

We had a Whirlpool washing machine 650s, fully automatic on 28.07.2011 at M/s. Next Showroom Reference bill number 910, Sr no INF **. We had attended, 2 times, a problem with the digital board. After advice from your Whirlpool service person, we had fixed it cutout (make whirlpool), but now, it's the same fault with the digital board. Kindly take further action regarding this same problem and sort this out immediately without any further reminder.

When I purchased my Whirlpool Cabrio washer and dry, I was told by the sales associate that this was the top of the line. I paid a higher price for what I thought was quality only to find out that this washing machine (WTW6600SW2) Serial number CU2973872 is in fact poor quality, made of components that are cheap, unreliable and made to last only as long as the initial warranty. Prior to buying Whirlpool, I owned Kenmore and had a washer and dry that raised four kids, now I own a "Top of the line Cabrio" that can't wash the clothes of two adults.

I bought a Maytag front load washer on October 24, 2010. I have not been able to use it because it came damaged by the manufacturers.

My Whirlpool Duet washer was purchased on August 2006. The first one had to be replaced as it flooded my laundry room on the first floor and the basement – not once but twice. When I was told that they would send yet another service person out to "try" and fix it, I told them it would be at the curb and that I was looking forward to filing a lawsuit. Then after being on hold for forever and getting the company that sold me the unit involved, they replaced the washer at no charge.

I have a Whirlpool Duet washing machine and dryer with washer model number WFW9400SU01 and serial number CSW0416732. Not long after we started using the washer, there was a musty/mildewy odor emanating from the machine after use. I have done everything the manual said to eliminate this.

I bought the washer Whirlpool duet on June 2009 (2 years and 2 months to date) and suddenly gave me an F70 code and died on me. It would cost me about $550.00 for parts and $129.00 for labor which is almost $700.00 in total. It's a communication error code where the CCU or the Motor Control Board was the culprit. I called the company for a concession consideration and they said they go by the warranty period. I should have read reviews for this company washers. Now, I have to find myself a better washer. I will never buy Whirlpool again. What a ripoff!

I purchased a new Whirlpool Cabrio washer/dryer set 2 1/2 years ago (Jan. 2009). I have 4 kids and do lots of laundry. This is THE WORST appliance, namely washer, I have ever owned! I so wish I had researched this product more. I ditto everything that has been said about this washer. It tore up so many items of clothing, I lost count and does a horrible job of getting stains out. I contacted Whirlpool on several occasions only to be told that they would send a technician out to see if there was something wrong. The technician would report that the washer was working properly and Whirlpool would then tell me, "sorry, we can't do anything about it".

After 32 years of marriage and nothing but Whirlpool (because my mother swore by Whirlpool), that is all we have used. I am so disappointed in the Cabrio washer/dryer set we purchased at Lowe's.

We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said we'd have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer.

We purchased the Whirlpool Duet (front loader) washer and dryer in 2005 from Best Buy. We had many problems with the washer leaking around the front door. After several visits, Best Buy (in 2007) said we could pick out a new washer. We picked out the Whirlpool Cabrio. About 2 years later the mother board had to be replaced on the Cabrio. We are constantly getting "F" codes and have to unplug the washer several times for it to reset. It also sounds like a plane getting ready to take off and from what I read that repair is very costly. It has been leaking as well.

Cabrio washer and dryer are not energy saver by any means! Have had the pair for almost 1 year and have spent at least 3 years of washing and drying time with these. What use to take 30 minutes to wash now takes at least 48 or more and the dryer has to be run twice on lots of loads to dry! The other thing is, with no water in the tub it really does not have a soak cycle to get really dirty stuff clean, so you wash things 2 or 3 times! Now I know why I see these washers and dryers like new in the used stores for $200 to $300. Thanks for the junk Whirlpool.

I have a brand new Whirlpool washer (Model WFW9640XW). It has been broken for 3 of the five weeks I have owned it. The Whirlpool cusotmer care cannot get me a working part in order to fix the machine. I am being told that I just have to wait until they find the part, with no end in sight. I am held hostage now that they have my money. I am told there is nobody I can talk to to break this impasse.

I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!

I purchased a Whirlpool Duet on November 2009. It malfunctioned on July 2011 and was 7 months out of warranty. Supposedly it needs a new interface board for $291 plus labor. It's a piece of **! Also, the door lock only works some of the time preventing use. This costs $91 plus labor.

I have no problem with Conn's. My complaint is with Whirlpool for making such a terrible machine with the Cabrio Washer. It's a piece of junk.

I purchased a Whirlpool Duet washer in Jan. 2011 and there has been 3 problems. There has been water leaking, loud/banging noises during the spin cycle, and torn clothing. Technicians have visited 4 times in 7 months. At this point, I forsee more problems in the future. I spoke to a supervisor at Whirlpool and I asked if the washer could be exchanged. I was told, "If it is repairable then we will continue to repair it". I was also told that I could purchase an additional 1 or 2 year warranty. A comment like that makes me believe that the company foresees problems in the future as well. A company like Whirlpool should realize that customers should not have to spend time leaving work early or taking off to meet with a technician about an appliance so often or at all! I have owned a washer in the past but it was left when we sold the home and I never experienced any problems!

We purchased a Whirlpool Cabrio for $1,100 because it was the largest capacity washer in our price range at the time. It has had very little use as I typically take my clothes to the laundry mat since it is anything but large capacity. I have always had problems with the buttons malfunctioning but I went to empty a load and the water was still standing in it - I got code ld and realized that the entire tub had broke off and dropped into the bottom of the machine. Where is the class-action law suit? I want to be the first name on it. I don't have $1,100 to waste on junk. Whirlpool should be ashamed.

I called customer service line regarding my Cabrio Automatic Washer (Model No: WTW6600SW2; Serial No: CU2171019) purchased on 11/24/07, to report and ask for assistance with a chronic ongoing service problem. Several calls in the past and service visits (at my cost) did not rectify the problem. Although there are many similar complaints on this machine regarding the loud noise and resulting problems during the spin cycle that involve the tub and rods, the representative said "So sorry" or "Too bad we cannot not help you".

I purchased a Whirlpool Cabrio set 3 years ago based on their brand reputation and consumer reports. It has been a terrible experience since the moment the warranty expired. First, about 1 month after warranty expired, I had to replace the main electrical board. Then about 3 weeks ago, the drain pump failed. I purchased the $110 pump and installed it myself. Now this week, the spin cycle sounded like a jet engine. I took it apart to find that the bearings were shot on the drive shaft. I figured, well it is just a wear item, understandable right? So I went to order parts and got told that I have to order the whole outer tub for $250 with shipping! For some bearings!

My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!

Whirlpool Duet Sport W & D purchased from Costco in mid 2007 for $1600. Costco gives an additional one year warranty, totaling three years. Both have worked exceptionally, I must say -- clothes come much much cleaner, keep their color, and last much longer vs. top loaders (I'm sure the water softener helps).

I purchased a washer, dryer and refrigerator from Sears and it has been a terrible experience!

I have had problems with the silverware basket staying closed from day one. Any movement or placing silverware in it will make the door flop open and of course all the silverware falls out. I called to complain and was told they could call a service person to come and repair, at of course my cost. I would like to toss this appliance and never have another Whirlpool again!

In the last two years I have purchased a new Whirlpool Duet washer and dryer with base, Whirlpool Gold refrigerator, and (less than a year) a built-in Whirlpool microwave. I have already had to replace the gaskets on the washer, which required a $65 deductible. I had to spend $65 on my service contract deductible for my dryer as they have had to order me a new motor and thermostat. My refrigerator had an appliance bulb as required installed; however, it still burns the plastic covering. I have not called on that yet. My microwave, which is less than a year old, has a small crack inside the door and part of the handle has broken off.

I also fell for the Consumer Report's BEST BUY of the Whirlpool Cabrio set. The dryer has had the heating element replaced 2 times already in 3 years. The washer reads all errors, and the repairman said today, “don't bother fixing, buy a new SPEEDQUEEN.” With the Board going out, and also the faulty bearings--will NEVER buy anything Whirlpool again.

My Whirlpool Duet front load washer is only 4 months old, and is an absolute piece of junk. It has broken down since June 19th, and all I hear from Whirlpool is, “sorry ma’am, sorry ma’am”. After waiting for several weeks and getting lots of promises, I talk to a guy from Whirlpool that tells me if the parts aren't found by Friday of this week, we will replace your machine with a new one.

We followed all the start up directions. You know what a mildewy moldy towel smells like...Well that is what the water and ice smells and taste like coming out of the dispenser. I have had the technician to my house 6 times. the tap water taste good, the water coming out of the line leading to the refrigerator is good.

I purchased a Whirlpool Cabrio washer about two years ago. Shortly after the warranty was up, it started showing an F51 error. It seems like the washer was built to last only as long as the warranty was in effect.

I have a Whirlpool washer & dryer. The washer has had sets of the same problems for years. This last one was a control motor problem. I had it repaired under warranty in mid-June. They didn't offer a warranty extension when the warranty ended in late June. The problem has recurred or was never properly fixed. They will not repair it without a service charge.

Shortly after use at home, noticed I had to lift the door during certain cycles for it to spin. Started out as only once in awhile, and I regret not having a repairman out while it was under warranty the first year. The problem became frequent of course, until June, 2011. Made a bunch of racket one day and quit altogether.

Bought a new Front Loader Whirlpool Washer fromAppliance Smart in Austell, Ga. We have had this appliance less than 2 years, and we have had numerouse problems, The front door would not unlock even thought the cycle was finished, then the alert beeper would no longer alert us when the cycle had finished,next was the leaking, ir should i say pooring out of the washer. we even found a babby bib in the compartment uned where you put the detergent. the pary we need is 300.00$ but the washer is 400.00$ does that not seem alittle redicoules to any one but my family?

I have the same problem with my Whirlpool Cabrio, which is very loud, and vibrates, and then stops. I'm seeing all the complaints and they look just like mine. I think it's better that they just buy another machine than waste money fixing this one.

I am writing you to tell you how dissatisfied I am with my Whirlpool Cabrio washing machine. This washer is less than 4 years old and last year, I spent $600 replacing rusted door hinges. I am now getting a "UL" code every time my washer reaches the spin cycle and I am being told it's due to a rusted shaft & gasket , which will cost about $500 to replace.

I purchased a Whirlpool Calypso washing machine seven years ago. Recently, the letters 'Cl' came up on the display and the machine would not work. I called my repair company since my warranty was up two years ago, and he told me that he would not touch a Calypso because of its horrible reputation and that it is virtually impossible to fix. I called Whirlpool directly and they told me that their service company, A&E Factory Service would come to my home on June 17th to look at the machine.

I contacted Whirlpool multiple times mostly through e-mail (whirlpool_customerexperience@whirlpool.com). I purchased a Cabrio washer (model # WTW7340XW; serial # CO2970260). It's less than a year old. Cost was around $900. I started my complaints in April 2011. I have records of all my correspondences. I've had 2 certified techs look at the machine and they determined that there was nothing mechanically wrong. If the machine is operating as designed, it is not under warranty. Yet the machine continually has the issues listed below.

I purchased a Cabrio washer model wtw6600sw0 in 2006. Everything was great until 2010. F1 code prevented the machine from starting. Or if it started, it would run for a few moments, and then stop. Found out that it was a recall on the circuit board. Whirlpool sent someone to replace it in November 2010. A little longer than 30 days after that repair, the machine could not balance a load while in the rinse and final spin. The clothes started to get very twisted as well. I spent $69 for factory auth. tech to come look at it. Nothing wrong that he could find. He did adjust the rods that hold the bucket.

I got a Whirlpool Cabrio H2Low washer 9 months ago, and recently, the washer no longer spins out. It took 2 weeks for a tech to come to my home. Then when he got here, he wasn't interested in listening to the problems I am having. He proceeds to tell me that I don't know how to wash clothes and I use too much soap. That evening, the washer stopped working altogether. I called Sears to complain about service and the tech, and they offered me a "free home estimate" for my inconvenience. The operator continued to keep interrupting me trying to diagnose the problems with my washer. So the next available tech will not be until a week later. I was told it takes time to get used to the new style of washer. I didn't all of a sudden forget how to use this washer or to wash clothes. They have poor service and poor washer. Do not buy this washer! I now have to go to the Laundromat and spend $30.00 a week to wash clothes. I now have a fairly new washer that is not working at all because of poor quality!

This is a Whirlpool Duet Steam Washer that is 11 months old. There was an error message. It took almost 2 months to replace the parts. They replaced every part and could not fix it. They replaced the washer with new one. The new washer is 13 months old and there are error messages again. The replaced washer is not working now. What does that say about Whirlpool Washers? Do not buy this type of washer.

This is a follow up to my complaint in October 2010. I did more checking, and everything I found on the internet indicated that I was looking at a repair bill in excess of $700. I called a repair place to come out and tell me for sure whether I would be repairing the machine or replacing it. He came out and spent over an hour trying to get the drum out.

I purchased a washing machine, and 15 months after the purchase, the paint chips in the drum. It is out of warranty. It is one thing to be out of warranty and another thing to have a repair that is almost the cost of the original equipment. This part will cost me $350 (including the service call) to repair. This is ridiculous on a $500 product.

In 2003, I bought a Whirlpool Duet Washer and Dryer Set for over $2,000. Three years ago, I had to have the washer repaired for over $350. Then last year, I had to have it repaired again for $375. Today, the repairman was back. He told me that the unit has to be replaced. He explained that while these washers are advertised as heavy duty, they really are not and only small loads should be washed.

I purchased a Whirlpool Frontload washing machine in 2007. I have had nothing but trouble with that machine. I have the master protection plan on the washing machine. I have called service repairs out over 10 times since I purchased this machine. The motor has been replaced three times. The rubber shoe has been replaced and my small garments keep getting hung in the pipe at the bottom of the machine. The repair guy told me to use a garment bag which is odd. I've never had to use that in any of my other washers. They come out there and do a quick fix and then two or three months I'm calling again. I am really tired of dealing with this problem over and over. No one seems to care especially since I've paid it off.

I purchased a Whirlpool Duet Washer in 2010 and the drum and bearings went before the year was over making it sound like a freight train. Under warranty, it was fixed but the problem returned two months later. Now, it's out of warranty and the repair is costly. Whirlpool doesn't give warranty for the replaced parts.

I bought a Whirlpool washer at ABC Warehouse on 10-16-2008. We have had nothing but problems. We called them out right after we bought it because of the loud noise it made when running. They said nothing was wrong. Thank goodness we got the extended warranty because last year, 2010, they replaced the clutch and just yesterday they had to replace the motor. What kind of quality is this? You would think a machine about 2 1/2 years wouldn't need all this repair. We will not buy another Whirlpool again.

I purchased a brand new Whirlpool washer in September 2009. Within the first 3 weeks it broke, and Lowe’s, from which I purchased it from, replaced it with a new one. Then, a few months later, same problem happened, a real loud noise on the rinse cycle happened. They could not replace it so Whirlpool sent a repair service out. They attempted to fix it 3 times, but it did not work so they replaced it with a new one, same model number. Now this is the 3rd washer of the same model no. WTW57ESVW1 and it was repaired on March 3, 2011 for the same loud noise like the very first washer, and again on April 9th, it has the same problem. Now, May 5th, it is broken again with the same problem! I am totally frustrated and inconvenienced from all this running around. Please let me know if you can help.

I purchased a new Whirlpool Cabrio washer/dryer combo for my wife about four and a half years ago. I spent the extra money thinking it would give her years of good service. Both units are still running. I've had to take the dryer door off to replace the door latch that broke. We have to close the laundry room door because the washer’s motor is so loud during the spin cycle. I’m not exaggerating, but it has gotten so loud it sounds like a jet-engine. I have not contacted Whirlpool for repair because of the pages and pages of complaints I've already read written by people who have had similar and other problems with no resolution except $500 to $1,000 plus repair bills. When I can't stand the noise any longer or the motor burns out, I'll replace the unit. But it will not be with Whirlpool. It’s a real annoyance with the noise on laundry day.

Bravo Washing machine. When adding soap (HE), the soap dumps on top of your clothes and leaves a residue on your clothes after wash cycle is done. Also, clothes are tied in knots. We hate this thing. We have to run an extra rinse cycle to get the residue out of our clothes. You have to run the dryer at least 70 minutes to dry your clothes. Everything you say about water savings and electric savings defeat the purpose.

I purchased a Whirlpool Duet washing machine approximately 4.5 years ago. It has been clunking on the spin cycle so we had a repairman come to service it. We were told the tub, bearings and basket need to replaced. The cost for repairs is approximately $1300. We contacted Whirlpool customer service and their corporate executive offices and were told by both that they could not do anything to help because the machine is no longer under warranty. We now have to buy a new machine which will not be Whirlpool.

Serial MU4505855. When you open the door, the plastic rim on the frame around the front panel which is called the teardrop rimm is tearing away from the door. I have only had the dryer since 2008. I was told by several retail dealers that this is a major problem. When I called and spoke to Yvette, asst. of Jeff *********, she said that it is not Whirlpool's problem when the product is out of warranty. This is ridiculous because one has to open and shut the dryer to dry clothes and this part, apparently from what I have been told, pulls away from the door after a couple of years of use, causing the consumer to purchase a new one and incurring the cost of the part and the expensive labor to put it on. Whirlpool should cover this cost because they made a defective door.

I purchased the Whirlpool Cabrio washer and dryer four months ago. The washer, which is extremely noisy to begin with, began making an awful squealing screeching noise about a week ago. I had a service technician from PC Richards, which is where I purchased the set, out today to fix it and he told me the tub and the ring had to be replaced. This is unacceptable on a four month old washer. I called Whirlpool customer service to complain and all they offered was to extend my warranty by six months. Thanks so much for nothing. Sell me a lemon and then do nothing about it.

The bearings in my 2.5 year old washer went bad. This is a $500 repair. Whirlpool states that because it is out of warranty, they are not responsible. It looks to me like this is a manufacturer defect or design flaw that causes the unsealed bearings to corrode and stop working. I looked online (on google search "Whirlpool washer bearing reliability") and there are many people complaining of the same problem.

We bought a Whirlpool GEQ9800PW2 super capacity dryer about four years ago and the motor is already blown in it. What a supreme piece of junk it is. We'll never buy another Whirlpool appliance. We had a repairman (contacted through Whirlpool) look at it, and spent $85 just to be told that it would be cheaper to get a new dryer and that this one was old anyway - yes, their repairpeople refer to a 4 year old dryer as "old". Tells you how long they expect them to last.

I purchased a Whirlpool Duet Front Loader in 2007, model number GHW9150PW1. In June 2009, the rear bearing went bad. I contacted Whirlpool, and they paid half of the parts' cost of $240. On March 7, 2011, the rear bearing went bad again. Whirlpool told us that there is nothing they can do. We have to pay entire cost to repair the washer.

Our Whirlpool Duet Washing Machine started to make a small different noise when spinning at high speeds at about 11 months and steadily got worse. At 13 months, we had to close the door to the laundry room to hear each other talk. We brought it to an authorized Whirlpool repair shop. They said the bearing is going out. They recommended contacting Whirlpool even though we are one month out of warranty. The repair person felt that this failure should not have happened. The fix is a new bearing, seal and tub, over $450 just for the parts.

On Nov. 2009, I bought whirlpools new high end washer and dryer, the duvet steam. On august, the washer was making a very loud noise and came to find out that the bearing went out and had to be fixed.

I sent a letter to Marc Bitzer, President of Whirlpool North America, to complain about my Maytag Atlantis washing machine, I also sent copies of the bills for all the parts I had to buy to repair this washer. Maytag had used cheaper, inferior parts. A customer service representative called in response to my letter. She stated that since I bought the washer in 2003 (which was before Whirlpool bought Maytag), that Whirlpool was not responsible for this defective washer. Therefore, they would not be able to help in any way. I think this is poor customer relations and I will never buy any Whirlpool products in the future. The parts I bought cost me $173.00.

We have a Cabrio Washer and Dryer. A few weeks ago, the washer started making a grinding noise during the spin cycle. We pulled it apart and found that the tub seal had leaked slightly onto the top bearing. I called around and looked online finding that Whirlpool does not sell these parts. There is even a Whirlpool part number on the seal. I contacted Whirlpool, they never responded. I found a bearing supplier online and matched the part number and luckily got them replaced.

I am an owner of a Maytag Neptune Top Load Clothes Washer, model: FAV6800AWW. The main bearing leaked and water damaged the need bearing assembly within the clutch system. This is obviously a defect, as the machine is only five years old. I contact local Maytag repair shop and was advised that the cost to fix was more than the cost of replacing new, including labor. The new machine was running about $1000. Maytag won't supply the bearings as a separate part. They bundle everything and the lowest package with a bunch of other unneeded parts costs about $250. The parts I need (two bearings) should be about 10 dollars. I elected to try to do the repairs myself, with much frustration.

I have a Whirlpool Duet Washer and Dryer. On April 2005, I purchased a service plan for five years which would expire on April 2010. I received a renewal form on April 2008 which would cover me for an additional year. It claimed that my washer and dryer was out of contract.

Update 1/4/10: I finally received a reply from Whirlpool. In short (the way I understood it), they said that no they will not stand behind their product and that I should be happy with the warranty covering the repairs. Never mind, this washer will be useless within months of the warranty being up (just like it's useless now as we wait for them to replace 'all the guts' of it). And never mind that we paid several hundred dollars in good faith of receiving a machine that would work for more than mere months and would not destroy thousands of dollars in clothing.

My wife and I purchased a Whirlpool washer and dryer combo (over $3,000) from the Columbus, GA store. We had to wait over three weeks for delivery. When they finally delivered it, they could not get the dryer to work. We had to wait two more days for a tech person to come by. He did come by and had it working. The next day, the washer and dryer stopped working. We contacted the customer solution center and they said it would be over a week before someone could come by.

I had bought a Whirlpool duet sports washer and dryer in March of 2009. Ever since I bought this machine it has screwed up. The majority of the time I would wash clothes I would get errors, some the same, sometimes they would be different. My clothes would get locked into the machine but luckily after dealing with this problem so many times, I figured out how to get them out myself.

We purchased on 7-04-10 a Whirlpool washer model #WFW9150WW00 Type 832-A from Lowe's Hardware on Calvine Rd, Elk Grove, CA. On Thanksgiving Day, 2010, our washer suddenly ceased working, flooding our floor. On the Friday following Thanksgiving, we contacted Whirlpool who set a service appointment for 12-01-10. The repair person informed us that we needed a part, called a bellow, and that it would be sent to our home by December 10, 2010. On 12-13-2010, after having received no bellow, Whirlpool informed us that the part was "back-ordered" until at least 12-24-10, and would be mailed then.

The Whirlpool Duet washer is defective. We purchased this on 8/23/2006 and it was defective from the beginning. It vibrates violently in the spin cycle and then walks - not a little but a lot. We had service repairmen out many times during the warranty and then spent extra money for the extended warranty. No matter what, no one can solve the problem. We would never buy this product again. We would like Whirlpool to replace it.

I am staying in Shillong. I bought a Whirlpool washing machine "Whitemagic Pro 700H" from Guwahati in February 2010. It stopped working sometime in the month of October 2010. Since then, I have contacted everyone, right up to the office of their VP Sales, but all I have given is assurances, apologies or just plain another number to contact. This, too, while my machine is in warranty period. Also, I have come to know that mine is not an isolated case, but almost everyone in Northeast is facing the same problem because this self-proclaimed world leader in home appliances is unable to shift its warehouse at Guwahati since the last two months and has not bothered to make any alternate arrangements for its suffering customers. This is not just incompetence but also criminal breach of warranty conditions.

Only had Duet front loader washer for a month and a half and its already broken. I called for service and I’ve been stood up twice, now I’m told I will have to wait another week before service person comes. I even bought a 4 year warranty with Lowes because I knew something like this would happen. Water runs out of detergent drawer.

I too was stupid enough to buy a Whirlpool Cabrio set; I too am having the same problems as everyone else. Now my washer is dead with a code F51. Is anyone going to get a class action together? I am sick of new appliances lasting less than 5 years!

I bought a top of the line Whirlpool Cabrio Washing Energy Star high efficiency top loading washing machine in Feb 2007 at Pacific Sales in Torrance, CA for $777 (including delivery, installation, and haul away--a really good price at the time).

My Whirlpool White Magic with 6th sense technology washing machine is not working for 15 days. We complained about it ten times and they are not sending any supervisor for our complaint. We have 5-year AMC also.

I bought a Whirlpool washing machine at Sears early this year and this is the worst washing machine I've ever had. It ruined a lot of our clothes. It sucks in the clothes inside, agitate it with hardly enough water so that it ruins the clothes. I bought it this year, 2010. I wonder if I can still return it. Now I am afraid to use it because I had towels and clothes with big holes on them. I hate this machine. I now have an expensive machine in my garage and here I am washing our clothes with my hand.

I purchased a Whirlpool Cabrio Washer & Dryer set on 12/23/2006 from a local appliance store. My sister purchased the same set a few weeks after my purchase.This past February, my washer started giving a digital code of "F50", and would not spin. The appliance store where I purchased the machine from sent their service technician out to diagnose the problem. He installed a central control part and another part. The washer started roaring like a jet engine during spin cycles the end of March. The service tech came back out 4/1/2010 and said the center bearing had gone bad and it would cost approx. $300 to repair. I declined at that time, thinking that I could buy a new machine for not much more than that.

I have a Whirlpool Cabrio Model WTW6600SW2, Serial CU2970950 purchased on September 10, 2007. I have had unbalanced problem, so severe that the washer is not usable. I have viewed several other complaints on the internet that were concerning the same problem. On the second repair service call, I was quoted $489.00 for repair by replacing suspension rods. The tech was uncertain if this would solve the problem. It seems to be a manufacturing defect. Will Whirlpool replace my washer with a new one that is a non-defective model?

This is supposed to be top of the line top load Whirlpool Washer. We bought a set of Washer and Dryer when they first came out three years back. We moved to the Gulf and took them with us. The little over 1 year old washing machine had stopped advancing beyond loading up water into the drum. Did every bit of troubleshooting advice to no avail. No local Whirlpool service had accepted to look at the unit, not even for a fee for service. They have no experience with the unit since the local vendor never carried that advanced model. Ended up with a useless piece of metal sitting in the corner of one of the bedrooms (I had to move it out of the laundry compartment and rent another one out). So much so for the reputation of Whirlpool. I definitely regret this purchase.

Whirlpool Gold fridge model # gt9shkxms02. Very expensive fridge, awful product. The shelves are so flimsy, they break constantly. We don't even put heavier things such as meat on them anymore. It costs $150 per shelf. Need four. Cheaper to buy a new fridge in the long run.

On Oct 15, 2010, I renewed a service contract with Whirlpool extended service for 2 items: Whirlpool Washer - contract number **; GE Dishwasher - contract number **. I purchased a 3 year contract, totaling $649.75, after asking numerous questions, with emphasis placed on the refund policy with the sales representative. I do not recall the name of the representative I spoke to when the purchase was made. The rep informed me that I would be able to revise the term or cancel my contract with a full refund within 60 days, and to call back if I decided to cancel or make changes to the contract, i.e. choosing 1 year instead of 3 years.

We purchased a Whirlpool Cabrio wash machine in January of 2008 (model no. WTW6600SG2). In August of 2010, the washer developed a loud noise when it was in the spin cycle. We contacted the dealer we purchased the machine and they said that it sounded like the bearing in the outer tub assembly was bad. They went on to say Whirlpool had a problem with some of the bearings a subcontractor had made for them. The repairman came, and sure enough, he said we needed part no. W10128830.

I bought a Whirlpool Cabrio washer and dryer in July 2009 for $1900. I had three service calls in the first year and was told basically I didn't know how to do laundry. I have been doing laundry the same way for 57 years all using Whirlpool washers and dryers. My clothes do not come clean, are not soft and are being ruined.

I purchased a new Epic washer/dryer set approximately 2 1/2 years ago. The motor on the washer ceased approximately 6 weeks ago. Since then the motor has been replaced. The motor control was unit replaced and the wiring has been checked several times. Many hundreds of dollars have been spent and many hours of labor time have been spent to no avail. This unit still does not work.

I purchased new Epic washer/dryer set approx. 21/2 years ago. The motor on the washer seized approx. 6 weeks ago. Since then the motor has been replaced, motor control unit replaced, and the wiring has been checked several times. Many hundreds of dollars have been spent and many hours of labor time have been spent to no avail. This unit still does not work.

I bought a Whirlpool duet washer dryer set from Roten's furniture. After a few washes, the washer started eating my clothes. I know it's the washer since I don't dry my tops. I took the tops into Roten's. Bob the owner said he had never seen anything like this before. He offered to replace the washer but his wife said they did not have another one in stock. So they put me in touch with their local Whirlpool repair man. He came out and checked the washer and more or less accused me of over loading the machine.

Whirlpool Cabrio Washer, 2 years old has required major repairs. The washer is junk and many individuals are complaining about repair bills for the same issues on this washer. Expensive machine that must be replaced at 3 years old. Whirlpool should be ashamed of themselves for not standing by their product. Pull the rest of them off of the market and stop taking advantage of people. Must replace $1500 washer after 3 years of use.

I purchased a Whirlpool Calypso Washing Machine in April of 2004. I wanted to communicate it is the worst purchase of my life. It is poorly engineered and we have experienced numerous issues with the performance of this washer. Feel free to pass this along to your R&D department. We have been a dedicated customer of Whirlpool and Maytag, but the inferiority of this product forces me to rethink the quality of their brand. In an effort to launch an innovative design while keeping product costs at a minimum, Whirlpool may have sacrificed quality in the process. I have been extremely patient and now have reached an intolerant point. As the washer ages, problems mount.

My husband purchased the Cabrio Whirpool washer and dryer after much research. The washing machine puts tiny holes in all my shirts. I have tried every different setting to eliminate this problem, but nothing seems to work. A repairman came out and I paid him $130 to basically tell me that there is nothing stuck in my machine that could cause holes. Upon calling the factory- he found out that during the spin cycle the clothes may be sucked through the holes in the drum and the ragged edges are causing the holes. Who is going to replace my clothes? It will be less expensive to purchase a new washing machine. Now my dryer is not working! Both machines are only 4 years old and are both substandard products.

This is my second washer in less than one year. The first one was a Maytag front loader, supposedly the best and most expensive. What a joke. After two months after use, our clothes came out of the washer and stunk, plus clothes didn't come clean. Only to find out you have to do run the washer once a month with dishwasher cleaner. How does that save energy? More electricity, water and propane for the hot water. Got rid of it and got a Whirlpool top load, obviously whoever came up with putting all these sensors in these machines think they know more than the person who wants to have clean clothes.

We bought our Cabrio washing machine and dryer in 2006, after so much research on it before purchasing. We had to call Whirlpool a few times due to the loud noises the washer makes during the spin cycle. In March 2009, the machine stopped working and once again we called Whirlpool. They sent someone from Sears over to repair it, it was showing an F1 code and the repairman told me the mother board was bad and needed to be replaced. That was $381.00 to fix.

I've tried changing the wash cycle, adjusting the spin speed but it stays on high no matter what I do. Can't imagine that this is good for the machine or my clothes. Called Whirlpool and they don't show anything in their troubleshooting about spin speed and suggested that I contact a repair service. I mentioned that I had researched this problem on the web and noticed that there had been lots of complaints about not only this washer but this specific problem. She was not aware of any problems, so I asked her how I could register a complaint. She gave me the address to write Whirlpool. Sure that will be successful and said that she would note my complaint on my records! And again suggested that I contact a repair service.

We spent approx. $1000 on this machine new, about 3 1/2 years ago. The performance was great for the first 2 1/2 years. Then we began to get F codes. There is a design flaw in the circuit board, which results in scoring of a board rendering the machine inoperable. We found instructions for how to repair this on the web, so were able to do so without purchasing parts (note: my husband is a pretty handy guy). This took the better part of 1 day to do.

I purchased a Maytag washer Model # MTW562OTQ1 two years ago. We started noticing our clothes had rust marks on them. I looked at the inside drum with a flashlight and noticed the center part of the washer drum was rusting out. I called the customer service line and they offered us a discount on the part only, not labor since our 1 year warranty had expired. Do not buy a Whirlpool or Maytag washer. They do not stand by their products. We paid for a top-of-the-line product that already needs to be replaced.

Whirlpool Cabrio Washer was purchased in August 2006. The motherboard died within the first few months. I was covered under warranty but I was without a machine for over a week. In Oct 2010, the motherboard died again. The repair cost me $450.00++. It appears that many consumers have experienced similar problems.

Started getting F! Error Code when trying to use machine or midway through cycle. I have to push restart several times for cycle to either start and/or complete.

I purchased a Whirlpool Cabrio washing machine three years ago. It quit working this week and gives me an error code of "F". I called a repairman who says it needs a new control panel which will cost $300 P&L. There are three in my family so I would say this washer gets mild use.

After 2 years my Whirlpool Duet washer has bearing failures, the machine sounds like a jet plane. The repair service stated that with parts and labor, the cost would be approximately $600. It's cheaper to buy a new machine. Whirlpool stated that they would sell me the parts for 50% off which is approximately $300, still with labor, this is unacceptable. Bottom line, piece of junk for the money.

Two months after using our brand new washing machine, we had to call Whirlpool and have them send someone out to look at it because it was showing errors on screen and not draining. After having to wait a week, the company that they sent never showed. Another company was finally called and after another week (two weeks in all), the original company showed up, told my husband we should be charged for the service and less than a month later the same thing has happened in which we are told we have to use the bad local service again and wait over a week!

Purchased Duet Washer and Dryer set from Menards. Purchase date 7/3/10. Delivered 7/14/10. Washer stopped working on 9/25/10. Called authorized service tech. First appointment was 9/28/10, needs parts. 2nd appointment scheduled for 10/5/10 called on 10/3/10 part on back order. Next appointment scheduled for 10/15/10 if the part comes in.

We purchased a Whirlpool duet steam washer and dryer in February 2009. Within the first year, we had to have the dryer serviced (we waited a week for that service), and now we are waiting to have the washer serviced. Error codes, Suds and F35, and I have been told that a part needs to be replaced? I have noticed others with the same complaints and error codes. Maybe there should be a recall. We paid far to much money for this set to have problems already. Thank God for extended warranties.

Looking online, there seems to be a repetitive problem with the Whirlpool Duet Steam Washer, Model WFW9600TW01, pressure switch. Many people reporting a suds error and then F35. Replacing the pressure switch fixes the problem. But why should a washer less than two years on the market be needing a pressure switch replacement? Recall!

My Whirlpool Washer isn't washing! I bought it 14 months ago. Two months after the warranty is up the dial is broken. The wash cycle starts and there is no water in the machine. Whirlpool will pay for the replacement part only if I use an "authorized" repairman. There is only one in my city.