Whirlpool Microwave Ovens Reviews

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About Whirlpool Microwave Ovens

Whirlpool Air Conditioners produces a range of air conditioning units for home and commercial use. The company offers window, portable and split systems. Whirlpool’s goal is to provide effective cooling solutions that enhance indoor comfort.

Pros
  • User-friendly design and features
  • Good value for money
Cons
  • Frequent issues with durability
  • Poor customer service experience

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Whirlpool Microwave Ovens Reviews

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    Page 1 Reviews 0 - 10

    Reviewed March 16, 2026

    We bought a brand new Whirlpool Microwave when doing a kitchen Reno 4 years ago. A small plastic piece that keeps the door closed malfunctioned, rendering the microwave unusable. While Whirlpool still makes this microwave, they "only have turntable parts available." So we are now expected to buy a new microwave? DO BETTER WHIRLPOOL! We will be looking for a better brand now since forced to buy again.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Dec. 29, 2025

    At one time I thought Whirlpool made good stuff. I couldn't have been more incorrect. I've purchased 10 different units (stove, microwave, refrigerator, dishwasher) in the last 3 years as I put them in houses I remodel. My second to last purchase was an oven that wouldn't heat up. I called Whirlpool and they scheduled a tech to visit. It took him 3 weeks to get to it. We found the temp probe bent because the back frame was out of alignment from the factory. It took another 2 months to get the stove replaced. In the last 30 days I purchased the above items. 3 weeks in the microwave just quit. I couldn't find an opening for the fuse, so I put in a call to Whirlpool. They were cordial and set up a tech to come out.

    The tech sent me a text saying not to listen to Whirlpools timing or scheduling. When they asked what appliance I was having issues with, (microwave) the tech said they don't work on microwaves. I called Whirlpool back and told them about the lack of microwave service. They asked if I wanted to find a service center. When I declined (it was brand new???) they said they would find a company. After hearing nothing for 3 days, I called again. I was told that they contacted 4 companies in my area and they wouldn't come to my place to warranty the microwave.

    After a week of constant phone calls to their customer service, and getting nowhere, I asked for a manager to call me back. This was on a Friday. The manager did call me back late Monday afternoon. She basically told me to find my own service and send them the bill. I asked her if she had bought a car, and 3 weeks later it quit, would she be expected to call around and bring it to some dealer or would the place that sold it be a better choice. Of course she agreed with me, but told be to basically pound sand as they weren't going to do anything about it anyway. DO NOT BUY ANY WHIRLPOOL APPLIANCE. CUSTOMER SERVICE SUCKS, AND APPARENTLY SO DO THE APPLIANCES.

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      Customer ServiceCoverageMaintenanceStaff

      Reviewed Nov. 18, 2025

      BEWARE of buying Whirlpool products. They will not replace a defective product. Whirlpool will only repair an appliance even if it was delivered defective. I bought a defective microwave. This microwave has never worked properly. The repairmen have been out twice in two and a half months. I called whirlpool to replace it and was told "their warranty does not cover replacement of defective items, only repair". Since repair is ineffective, this leaves me with a microwave I will have to continuously repair at my expense or replace. I am 76 years old, bought only whirlpool appliances, and if there was an issue, Whirlpool corrected without fail. However, that is no longer their policy. I will never buy anything else from Whirlpool and I recommend that you do not as well! Clearly even they will not stand behind their products!!

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      Reviewed Oct. 10, 2025

      Whirlpool products are poor quality. I've been in my newly constructed home with Whirlpool appliances and have had issues with all of them. Warranty is good for 1 year, but after that, you're on your own. There should be no issues with major appliances in less than 3 years, but that has been my experience with Whirpool. They need to do better.

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      Customer ServiceCoverageMaintenanceValue

      Reviewed Aug. 5, 2025

      I thought Whirlpool products were a good value, but I learned that's not the case. I bought a microwave less than one year ago and on the third month the bottom panel fell off. When I called Whirlpool the warranty is only 30 days which means they must suspect something will go wrong after 30 days and it did. I only replaced the one we had for close to 28 years (because of the color). Never a problem with my LG. If you have a choice do not buy a whirlpool. I don't feel they stand behind their products. The model number of this inferior microwave is WMMS313ORS.

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      CoveragePrice

      Reviewed July 25, 2025

      My Whirlpool microwave oven came with the purchase of my newly built home finished in Nov 2023. It has went bad after only a year and a half. It cost more to repair than to purchase a new one. I won't recommend this brand to anyone!!

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      Customer ServiceCoveragePriceStaff

      Reviewed June 2, 2025

      A little over a year ago we purchased (at almost $800) a Whirlpool microwave-air fryer-grill unit (Model WMMF7730Z00). In less than nine months, while the unit was still under warranty, the microwave function began making a soft grinding sound. We sent a service request to Whirlpool, and the appliance service summoned by Whirlpool came to investigate. The men had to call Whirlpool tech support to get a diagnosis, and on tech support’s recommendation, ordered a part. The part was replaced, but did not solve the problem. The grinding kept becoming louder.

      In all, over the next 2-3 months, the appliance service made somewhere between 7-8 visits, continuing to consult with Whirlpool’s technical support, ordering new parts, installing, and finding that the new parts did not solve the issue. When technical support told them to order a part that the service had already replaced, our local service decided no longer to attempt fixes on the microwave. This is because the service picks up part of the cost of the service call.

      We have used this appliance service several times. They have always done an excellent job, so I do not hold them at all responsible. Whirlpool did not subsequently find another service to continue efforts to repair the unit or offer to replace it. A few days ago our warranty expired. The motor is grinding more than ever, and I do not expect the unit to work much longer. My conclusion is that Whirlpool cannot fix its own product or honor warranties. My best suggestion is not to buy that model, or, considering the poor service, a Whirlpool at all. They left us with a costly lemon.

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      Customer ServiceCoverageTechMaintenance

      Reviewed May 21, 2025

      Do not ever buy a Whirlpool microwave or any appliance for that matter. We bought all new Whirlpool appliances and they are garbage. The microwave consistently shows an error message that the door is not closed so we have to open and slam it shut. Now it won't heat- it is 6 months old! When we called for service, we told them that we thought it had a bad magnetron (my husband knows a bit about them from his line of work). They came out this morning to repair it and yep, it's a bad magnetron but lo and behold, they did not have that part with them and it's going to take another week to fix. Well, don't you know, it's a holiday weekend and we're having a cookout and no microwave! Next would be the dishwasher. When you open the door to empty it after it has run a cycle, water leaks out of it all over the floor. Always thought Whirlpool was a good brand that was reliable. No more. I will never purchase a Whirlpool appliance again!

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      Customer ServiceTech

      Reviewed April 26, 2025

      Bought Whirlpool built-in microwave and oven combo 1.5 yrs ago and already falling apart. Now there is no sound. Had a service tech came in and said I will need to change the board. The parts alone is $900 + and + labor. I personally would not recommend this unit to anyone. It is poorly made. I call whirlpool customer service and right a way she wanted to sell me warranty. I paid 3500 +tax for this appliance and can't last not even 2 yrs. Sad.

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      Reviewed April 25, 2025

      First the light went out. Then, the control panel busted. The Whirlpool microwave oven was only four years old. The control panel was unavailable, so we are completely out of luck. Faulty? You tell me.

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      Whirlpool author review by ConsumerAffairs Research Team

      Whirlpool has a broad range of home appliances available, including washing machines and microwaves. The company is dedicated to helping its customers take better care of themselves and their families.

      • Humanitarian aid: Whirlpool has donated a refrigerator and a stove to every Habitat for Humanity house since 1999.

      • Combination wall oven: The combination microwave and convection oven is built into the wall to resemble a traditional oven.

      • AccuPop: Using a sound sensor, the microwave detects the correct time to stop cooking popcorn.

      • Steam cooking: Steam settings let you steam vegetables or add moisture to any dish.

      • Extra-large capacity: Whirlpool goes a step beyond most large-capacity sizes with this 2.2 cubic-feet model.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Whirlpool Microwave Ovens Company Information

      Company Name:
      Whirlpool
      Year Founded:
      1911
      Address:
      2000 N. M-63
      City:
      Benton Harbor
      State/Province:
      MI
      Postal Code:
      49022
      Country:
      United States
      Website:
      www.whirlpool.com