Whirlpool Microwave Ovens Reviews
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Whirlpool Microwave Ovens Reviews
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Reviewed June 4, 2026
We bought a Whirlpool over-the-range microwave that was delivered 4/23/26. After only 2 weeks from receiving it, the microwave had a loud “pop” and stopped heating. The cabinet also bowed on each side after the pop. Whirlpool sent out a repair company. I am told by the repair company and Whirlpool that they won’t replace it and will only repair. Repair person came out 5/13. It is 6/4 and I still don’t have our brand new microwave fixed. Per the repair company today, the part is on back order and they don’t know when it will be in. With being less than 30 days old at the time it failed, this needs to be replaced by Whirlpool. We have not been able to use our brand new microwave for a month!
Reviewed March 16, 2026
We bought a brand new Whirlpool Microwave when doing a kitchen Reno 4 years ago. A small plastic piece that keeps the door closed malfunctioned, rendering the microwave unusable. While Whirlpool still makes this microwave, they "only have turntable parts available." So we are now expected to buy a new microwave? DO BETTER WHIRLPOOL! We will be looking for a better brand now since forced to buy again.
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Reviewed Dec. 29, 2025
At one time I thought Whirlpool made good stuff. I couldn't have been more incorrect. I've purchased 10 different units (stove, microwave, refrigerator, dishwasher) in the last 3 years as I put them in houses I remodel. My second to last purchase was an oven that wouldn't heat up. I called Whirlpool and they scheduled a tech to visit. It took him 3 weeks to get to it. We found the temp probe bent because the back frame was out of alignment from the factory. It took another 2 months to get the stove replaced. In the last 30 days I purchased the above items. 3 weeks in the microwave just quit. I couldn't find an opening for the fuse, so I put in a call to Whirlpool. They were cordial and set up a tech to come out.
The tech sent me a text saying not to listen to Whirlpools timing or scheduling. When they asked what appliance I was having issues with, (microwave) the tech said they don't work on microwaves. I called Whirlpool back and told them about the lack of microwave service. They asked if I wanted to find a service center. When I declined (it was brand new???) they said they would find a company. After hearing nothing for 3 days, I called again. I was told that they contacted 4 companies in my area and they wouldn't come to my place to warranty the microwave.
After a week of constant phone calls to their customer service, and getting nowhere, I asked for a manager to call me back. This was on a Friday. The manager did call me back late Monday afternoon. She basically told me to find my own service and send them the bill. I asked her if she had bought a car, and 3 weeks later it quit, would she be expected to call around and bring it to some dealer or would the place that sold it be a better choice. Of course she agreed with me, but told be to basically pound sand as they weren't going to do anything about it anyway. DO NOT BUY ANY WHIRLPOOL APPLIANCE. CUSTOMER SERVICE SUCKS, AND APPARENTLY SO DO THE APPLIANCES.
Reviewed Nov. 18, 2025
BEWARE of buying Whirlpool products. They will not replace a defective product. Whirlpool will only repair an appliance even if it was delivered defective. I bought a defective microwave. This microwave has never worked properly. The repairmen have been out twice in two and a half months. I called whirlpool to replace it and was told "their warranty does not cover replacement of defective items, only repair". Since repair is ineffective, this leaves me with a microwave I will have to continuously repair at my expense or replace. I am 76 years old, bought only whirlpool appliances, and if there was an issue, Whirlpool corrected without fail. However, that is no longer their policy. I will never buy anything else from Whirlpool and I recommend that you do not as well! Clearly even they will not stand behind their products!!
Reviewed Oct. 10, 2025
Whirlpool products are poor quality. I've been in my newly constructed home with Whirlpool appliances and have had issues with all of them. Warranty is good for 1 year, but after that, you're on your own. There should be no issues with major appliances in less than 3 years, but that has been my experience with Whirpool. They need to do better.
Reviewed Aug. 5, 2025
I thought Whirlpool products were a good value, but I learned that's not the case. I bought a microwave less than one year ago and on the third month the bottom panel fell off. When I called Whirlpool the warranty is only 30 days which means they must suspect something will go wrong after 30 days and it did. I only replaced the one we had for close to 28 years (because of the color). Never a problem with my LG. If you have a choice do not buy a whirlpool. I don't feel they stand behind their products. The model number of this inferior microwave is WMMS313ORS.
Reviewed July 25, 2025
My Whirlpool microwave oven came with the purchase of my newly built home finished in Nov 2023. It has went bad after only a year and a half. It cost more to repair than to purchase a new one. I won't recommend this brand to anyone!!

Reviewed June 2, 2025
A little over a year ago we purchased (at almost $800) a Whirlpool microwave-air fryer-grill unit (Model WMMF7730Z00). In less than nine months, while the unit was still under warranty, the microwave function began making a soft grinding sound. We sent a service request to Whirlpool, and the appliance service summoned by Whirlpool came to investigate. The men had to call Whirlpool tech support to get a diagnosis, and on tech support’s recommendation, ordered a part. The part was replaced, but did not solve the problem. The grinding kept becoming louder.
In all, over the next 2-3 months, the appliance service made somewhere between 7-8 visits, continuing to consult with Whirlpool’s technical support, ordering new parts, installing, and finding that the new parts did not solve the issue. When technical support told them to order a part that the service had already replaced, our local service decided no longer to attempt fixes on the microwave. This is because the service picks up part of the cost of the service call.
We have used this appliance service several times. They have always done an excellent job, so I do not hold them at all responsible. Whirlpool did not subsequently find another service to continue efforts to repair the unit or offer to replace it. A few days ago our warranty expired. The motor is grinding more than ever, and I do not expect the unit to work much longer. My conclusion is that Whirlpool cannot fix its own product or honor warranties. My best suggestion is not to buy that model, or, considering the poor service, a Whirlpool at all. They left us with a costly lemon.
Reviewed May 21, 2025
Do not ever buy a Whirlpool microwave or any appliance for that matter. We bought all new Whirlpool appliances and they are garbage. The microwave consistently shows an error message that the door is not closed so we have to open and slam it shut. Now it won't heat- it is 6 months old! When we called for service, we told them that we thought it had a bad magnetron (my husband knows a bit about them from his line of work). They came out this morning to repair it and yep, it's a bad magnetron but lo and behold, they did not have that part with them and it's going to take another week to fix. Well, don't you know, it's a holiday weekend and we're having a cookout and no microwave! Next would be the dishwasher. When you open the door to empty it after it has run a cycle, water leaks out of it all over the floor. Always thought Whirlpool was a good brand that was reliable. No more. I will never purchase a Whirlpool appliance again!
Reviewed April 26, 2025
Bought Whirlpool built-in microwave and oven combo 1.5 yrs ago and already falling apart. Now there is no sound. Had a service tech came in and said I will need to change the board. The parts alone is $900 + and + labor. I personally would not recommend this unit to anyone. It is poorly made. I call whirlpool customer service and right a way she wanted to sell me warranty. I paid 3500 +tax for this appliance and can't last not even 2 yrs. Sad.
Reviewed April 25, 2025
First the light went out. Then, the control panel busted. The Whirlpool microwave oven was only four years old. The control panel was unavailable, so we are completely out of luck. Faulty? You tell me.
Reviewed Feb. 19, 2025
Purchased a Whirlpool low profile above range microwave mfg. date April 2023, picked up mod# WML55011HS07 at Menards on 02/16/2024. Unit shows an F1E4 error code and Whirlpool would not honor a warranty service call just 3 days past warranty. Fortunately, I have the skills to replace the junk relay switch soldered on the main board that commonly goes bad myself for less than $5.00. I'll be damned if Whirlpool will ever get another red cent of mine.
Reviewed Dec. 16, 2024
My Whirlpool slim microwave oven is a complete success. Powerful fan gets rid of the smoke from the range, microwave is quiet, sleak and beautiful, and now I can see the clock on my range. I purchased it at Lowe's and I did get a 5-year warranty.
Reviewed Aug. 7, 2024
I bought this Whirpool microwave in September 2023 and now on 8/24 THE INSIDE OF THE MICROWAVE IS PEELS. I SUBMITTED PHOTO. Whirpool is saying this is not a safety hazard. Whirlpool stated that only things they can do is paint the inside. This is still a hazards.
Reviewed June 24, 2024
My microwave is 3 years and 1 month old. The door has broke internally and externally. Whirlpool states only 1 year warranty. My complaint is after 3 years of normal use this product should not fail. All Whirlpool will do is offer a discount on new microwave purchase or try to sell you an extended warranty plan for $390. I shouldn’t have to purchase either. Will file complaint with BBB, which won’t mean anything. Will not purchase another Whirlpool product because quality is very poor. Whirlpool should be better than this.

Reviewed July 3, 2023
We have had this microwave since 2018. So it is approximately 5 years old. It has worked fine. Today we were cooking bacon in the microwave on paper towels and when we opened the door to remove the bacon the glass turntable made a loud pop and it busted in 2 pieces right down the middle. Very scary. What is this made of that it could just bust into 2 pieces? Obviously not microwave safe... right? I reported it to Whirlpool and their answer was there is no recall on this item and she would note it. I wonder if anyone ever reads the notes. To me that is not a very good answer for this kind of issue.
She transferred me to parts to get a new one. Still waiting for a call back...made the mistake of not continuing to hold. No they are not offering to replace it. I think they should regardless of warranty because this is obviously a defect. We have never done anything but hand wash this turntable so there is no good explanation. You wonder what this glass turntable was made of. This product is manufactured in China.
Reviewed May 17, 2023
My expensive slim, over the range microwave oven doesn't work after just 3 years. At first I thought only the display was faulty, it went black. But the second time I used it without display, the food went on fire sizzling and smoking after 50 seconds. I have a service call scheduled to see if it can be repaired.
Reviewed May 21, 2022
The control panel stopped working at 4 yrs old. Whirlpool did NOTHING to remedy the situation. It was the brand our home builder provided. My mom’s 1st microwave (1982) lasted longer than this hunk of junk.

Reviewed May 11, 2022
I purchased this microwave from Home Depot. It was a nightmare from the beginning. It took over 2 months to get it installed, because they don't have "real" installers. After only having the microwave installed 4 months, it started sparking, not just once, but on 2 separate occasions. Home Depot would not warranty it, they said it had to be handled through Whirlpool. The first company Whirlpool sent out, they sent out a technician who told us we were not suppose to cook with the "rack" in it. My daughter told him that is why we bought one with a rack, and if we are cooking 2 items, that is when you use the rack! He was screaming at my daughter, who is 35, lied to Whirlpool and his company and just ordered a new rack. Whirlpool sent out another company to deal with my microwave. The new technician told my daughter and I that the cavity should be replaced.
We then get a call from his company, ASI, telling us that Whirlpool was sending the technician out with appliance paint, to only paint it. The technician just barely came today and he told us that he just came to paint and replace the rack which had a new design. Whirlpool told the tech, they did not have silver paint, only black or white (on their website they sell silver) so they sent him white paint and he told them that it would not go over well. Whirlpool covered nothing about the safety issue of it sparking. Nor was the lack of heating addressed (when using the double rack and two items which this microwave was bought for the microwave does not heat). So the technician used the appliance paint inside the microwave, which has multiple warnings such as: danger, flammable liquid and vapors, harmful, causes eye irritation. Harmful or fatal if swallowed!!
Even on their website it gives these warnings and warnings of it causing cancer and reproductive harm due to prop 65 and to be used ON appliances not IN appliances. Are they trying to kill us over this complaint?? I feel they are trying to poison my family. Why not just replace this microwave. Now I don't feel safe! This product (the paint) came directly from whirlpool, the technician also told us they said to reiterate not to use the shelf unless we had food on it, which I feel was a slap in the face, because I had already told them many times that was the only time I used the rack. He told us this is not the only one this is happening to from his personal experience and that whirlpool had him use a black paint on someone else's darker silver microwave. Whirlpool themselves told my daughter that they have had several customers calling in with this issue, that is probably why they changed their rack design!
I am including the pictures of the painted microwave and the paint product Whirlpool provided. This should be a recall item and they should replace everyone's rack that has this microwave, but they should replace microwaves completely that have damage caused by this faulty design or refund money if they put the poisonous harmful product inside their microwave. We contacted poison control and here is their concern: Among other things, the vapors can admit carbon monoxide and carbon dioxide from this particular product and it is definitely not safe to use "inside" an appliance that heats up, especially food that a human is going to consume. Please inform Whirlpool what they are doing is dangerous and can be deadly. Poison Control informed us NOT to use the microwave.
Reviewed Oct. 23, 2021
This microwave had been the best I have used for several reasons. One is the modern design that goes with our kitchen. Two: it heats the food very quietly and produced an even temperature through out the food. Three; The inside of the microwave is easy to clean out.
Reviewed Oct. 8, 2021
The Microwave on the whole works well but the interior turntable is awful. Always slips and you have to continually reset. I complained and they sent a new device but it’s the same and does not stay in place.

Reviewed July 26, 2021
I purchased an over-the-oven microwave in November 2020 (Model # WMH31017HZ). It worked until March 2021 then began tripping breaker. The Safety department at Whirlpool stated that I have to get a dedicated circuit. After spending an enormous sum to get that dedicated circuit the microwave worked until April when just opening the door caused a spark that the electrician and I observed. By now I am sure that I purchased a defective unit but Whirlpool was not believing it. (As as aside, expect to stay on hold for at least 10-30 minutes when you call Whirlpool).
May 7th the serviceman from Guincho ordered parts that was needed to repair the oven. As of May 30th the part still had not arrived. Finally, after multiple calls and excessive hold time, Whirlpool agreed to refund my purchase price and as of this writing on July 26, 2021 I have not received it. In the meantime I purchased another brand microwave and have to look at their defective one until they decide to pick it up. They have lost a customer.
Reviewed April 29, 2021
Our over-the-range Whirlpool Microwave (Convection-Type) died 17 DAYS after one-year-warranty expired BUT they're sending a local repair outlet out to fix it. I am very surprised... Thought I'd be stuck with a $700 boat anchor. Thank you Whirlpool for standing-by your product. BTW... My research indicates these microwaves die quickly if you use the convection option very often... So now we know better.
Reviewed March 9, 2021
In the middle of the evening the door glass spontaneous shattered with nobody around. It's only a 3 year old microwave builder installed in a new home. I've always heard Whirlpool appliances are garbage but this proves it 100 percent.
Reviewed March 2, 2021
In my wildest dreams I wouldn't have expected that changing a burned out light bulb on a 7 month old microwave would put us out of commission for over a month. It's been 30 days now and I'm told it will be more than 2 weeks before the part comes back in stock. Whirlpool had such a good reputation years ago, but that's history. This is a disgrace.
Reviewed Jan. 9, 2021
Whirlpool is always my first choice for any appliance. They are of high quality and last a long time. I have never been disappointed with any Whirlpool appliance I have owned over the last fifty years.
Reviewed Jan. 5, 2021
The built-in microwave above the stove was in the home when we bought it seven years ago, so not sure how old it is. Although it had a crack in the door, near the handle, we've had not one problem with the unit. The crack has not opened more, or gotten longer, in the seven years we've been in the home. The unit is easy to clean, and has worked perfectly. It is simple to use, although no directions came with it, it was easy to figure it out.
Reviewed Jan. 3, 2021
Even heating. Sturdy turn table. Easy to understand choices. No “burn” spots. Good light. Sturdy handle. Attractive. And it is reasonable you quiet as well. It does defrost and rewarm well. Frozen meals are no problem. I couldn’t be happier.

Reviewed Jan. 2, 2021
Microwave did not last one year and magnetometer blew up. Customer service would not honor request to help with purchase. Repair call was more than a new microwave. In essence, I would not purchase this manufacturer's appliances.
Reviewed Jan. 1, 2021
I really like the microwave. It performs all the preset functions very well. I’m not that thrilled with the refrigerator and dishwasher though. I do live in an apartment and I’m sure they are cheaper models of these appliances.
Reviewed Dec. 31, 2020
My Whirlpool microwave has been serving me for over 20 years. Never a problem. It performs well at all settings. Size is convenient for mounting over range. I recommend highly because of reliability and performance.
Reviewed Dec. 30, 2020
Whirlpool microwave came with my new condo, and it's as aesthetically pleasing as it is functional. Very easy to use, sounds are not annoying (as my last microwave was) and heats food quickly and evenly, as needed.
Reviewed Dec. 29, 2020
This microwave lasted for 15 years! Worked great. Started looking kind of bad after 10 years but still worked. Amazing! All their products are great and last a long time. Would buy again. Boil water in minutes.
Reviewed Dec. 28, 2020
Easy and obvious and efficient and good size and technology current and easy to clean with appropriate power and seems as good as any other brand and with an affordable price point and looks good and modern.
Reviewed Dec. 27, 2020
The Whirlpool microwave has been very reliable and efficient. I like its multiple functions, from heating up leftovers to defrosting meat and poultry, baking potatoes. All the functions are easy to use.

Reviewed Dec. 26, 2020
A very inexpensive brand. Works great. Good customer service. Good warranty. Easy to use. Does not take up a lot of counter space. I recommend this brand to anyone who wants quality at a reasonable price.
Reviewed Dec. 25, 2020
Good microwave and will have 1100 watts Of use for TV dinners and warm up food. Do well and goes well. Please use this as well to warm up TV dinners smaller than most. Test them and see what is best. Go.
Reviewed Dec. 9, 2020
We have had this microwave 3 years. The first thing we noticed was that baked potatoes were way overdone and nothing heated up correctly when using the sensor Not a big deal - just stopped using the sensor button. Now, we keep getting the open/close door message keeps coming up. I have done all the recommended fixes with no luck. Now we need to have a repairman come out to fix it. It seems when you are paying over $300.00 for a microwave, it should last longer. If I had known it would be such a poor quality, I would have bought a less expensive one and definitely a different brand. We do not use a microwave on a daily basis, so it certainly did not crap out from overuse. I would not recommend this to anyone. Save your money or you will be spending much more on repairs.
Reviewed Nov. 27, 2020
Don't buy. Purchased over the range microwave. Service order less than a week after install. Heats unevenly. Burns center of bacon consistently without fully cooking ends. Popcorn pops half the kernels yet Whirlpool says nothing wrong with product. Well within 1 year warranty but had to pay for service call cause Whirlpool determined microwave was operating as manufactured. Laughable! This company does not stand behind their product or their customers. Never again will I purchase a Whirlpool product.
Reviewed Sept. 29, 2020
Never ever go for Whirlpool. It has the worst customer service. We brought an oven but accidentally we broke the inner oven plate. We called up the customer care person on 18002081800 and tried asking him the dimensions of the plate pr at least how we could reorder it. He never listened to us. He just got our details. Said that technician will come at 11am tomorrow and disconnected the call when we were trying to explain what our query is all about. Is that all the respect a customer deserves!? Is that how whirlpool trains their service people!? He doesn't even have the basic courtesy to listen to the customer, I wonder how was he even recruited as a customer care person. If you want at least your basic respect, please DON'T BUY WHIRLPOOL.
Whirlpool author review by ConsumerAffairs Research Team
Whirlpool has a broad range of home appliances available, including washing machines and microwaves. The company is dedicated to helping its customers take better care of themselves and their families.
Humanitarian aid: Whirlpool has donated a refrigerator and a stove to every Habitat for Humanity house since 1999.
Combination wall oven: The combination microwave and convection oven is built into the wall to resemble a traditional oven.
AccuPop: Using a sound sensor, the microwave detects the correct time to stop cooking popcorn.
Steam cooking: Steam settings let you steam vegetables or add moisture to any dish.
Extra-large capacity: Whirlpool goes a step beyond most large-capacity sizes with this 2.2 cubic-feet model.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Whirlpool Microwave Ovens Company Information
- Company Name:
- Whirlpool
- Year Founded:
- 1911
- Address:
- 2000 N. M-63
- City:
- Benton Harbor
- State/Province:
- MI
- Postal Code:
- 49022
- Country:
- United States
- Website:
- www.whirlpool.com




