Viking Dishwashers Reviews

Viking Dishwasher is a bad investment!!! Rusting racks, bad water pump, motor burned out. My wife and I had purchased Viking Stove, Range, and Dishwasher when we moved into our new home, within the first month we had to have a service tech come to our home because the dishwasher pump had issues. Within 2 years the racks were rusting out. We called Pacific Sales to get replacement racks. What a joke. They could care less about the reliability of the products that they sell. The canned response is that you must call the manufacturer. I wanted to replace the racks. I was given the 800# for Viking. It took me about 20-25 attempts over 2 weeks, calling at different times of the day before I finally was able to talk to a rep person.

We purchased a Viking dishwasher, model FDW100, just over a year ago and it looks like we will be throwing it away. It does not wash or dry. I tripped the door switch to watch the washing action with the door open and there just isn't enough water pressure from the dishwasher pump to get the dishes clean. If you put a cup right-side-up on the top shelf it can barely fill the cup with water. We had two serviceman look at it and they say there is nothing wrong. They connect their tester and find no diagnostic codes so they say it is fine.

My dishwasher was recalled due to fire hazard. It stopped working. They would NOT fix it for free. Then silverware basket fell apart with very little use. I called Viking in Concord, CA and spoke to a woman who works for Viking. She said she could order a replacement silverware basket for my tenant (The house and dishwasher is hundreds of miles away so I had no idea of its size.). I paid for the basket and was told it would arrive in 3 weeks. After two MONTHS, it had not arrived, per tenant. I called the appliance store and they called the lady in Concord and she said it had been shipped out twice. However, this proved not to be the case at all. When I spoke to her, she said that due to the fact that the dishwasher was 4 years old and discontinued, she couldn't find any baskets. She had none available and had made no progress in finding me one.

I purchased all Viking appliances thinking they were high quality. Unfortunately, I had problems from the start...especially with the dishwasher. Like many other customers, the silverware basket began falling apart within the first year. I complained to Viking and left with the impression they just don't care if you are satisfied or not. I can't stand the thought of paying up to $80 for a new Viking basket- after paying so much $$$ for the dishwasher in the first place- so I am still using the broken one currently held together with zip ties. If that wasn't enough, the "start" button on the top edge that turns the machine ON failed. That cost me close to $200 to replace one tiny electronic part. I have a small apartment size dishwasher in one of my rental units I paid only 1/4 of what I did for my Viking and it cleans dishes so much BETTER than my expensive Viking. DO NOT BUY VIKING APPLIANCES. You will regret it.

OMG do not purchase under any circumstance unless you want to overpay for a dish drying rack. I've had it 2 years and it has gone down more than 8 times and it take an eternity to get repaired. They use breakable plastic in all stress points, the plastic latch keeps breaking, over and over and over again again again. Each time it breaks it's a month of downtime and I hate doing dishes by hand. Been without a working dishwasher for over 4 months in last 2 years. Nightmare. It is a good drying rack after you have hand washed everything. Always breaks during major holidays. Plastic plastic plastic makes this a super unreliable low quality product. Do not buy.

Faulty control board on Series 325 dishwasher. Two year old unit was no longer under warranty of course. No help whatsoever from Viking. Replacement Viking control board costs 4 times a Whirlpool board. Nothing special about Viking model other than the name. I will never buy another Viking appliance.

Got Viking appliances with new home. Big mistake. Especially the dishwasher. Does not dry dishes. Takes forever and now it has stopped cleaning hem too.

We bought a Viking stove, hood/microwave, and dishwasher when we remodeled for our dream kitchen. Each appliance has had problems. First the bottom of the utensil basket disintegrated. It was flimsy and brittle after a few months of use. Brand specific replacement, $70 from our local appliance store. Fewer than 20 months later the control panel on top acted up. The appliance repair person said it would be at least 6 weeks to get a replacement part, if it was even available. It would cost, with installation, over $300. The stove has had several problems, the microwave/hood has problems. None of this was covered under any warranty. For a low end product the performance would be poor. Because it's expensive, we'd say it was abysmal.

I bought the whole line of Viking also and right away the built in refrigerator didn't work, the condensation heater didn't work and water leaked all over my new floor. Then the dishwasher pump didn't work, got it fixed twice after missing several days of work first for service to come out and diagnose the problem then to come back and replace the part. It still does not clean well and always has water on the bottom that gets stinky.

We bought a home and had the full line of Viking appliances put in the home. The dishwasher has broken down roughly 6 times in 4 1/2 years of use with a family of 4. The worst part is that once it breaks down it takes about a week to get a service tech to your home and EVERY TIME Viking needs to order parts. Parts take 4-6 weeks to arrive!!! So every time the Viking dishwasher breaks down we have no dishwasher for about a month to a month and half. So in 4 1/2 years our Viking dishwasher has been off of service for about 6 months. Customer service will not help and you CANNOT get transferred to a supervisor. Viking rep REFUSES to transfer us for additional help.

Horrible dishwasher. A yard hose would do a better job. The top tray was never stable so I threw it out! Now we have only the bottom tray. Sometimes I literally have to start and restart up to 7 times for the cycle to catch. Btw, Viking refrigerator works exception but the clear hard plastic interior trays/covers cracked every three months. After the third time they replaced the butter cover, meat cover, etc. I was advised they would no longer honor the warranty. Redic company!

4 to 5 years ago we bought a Viking dishwasher to replace our other one because we couldn't stand the noise. This one was quiet at first and ran pretty good. After the first year it left the dishes wet and ran for four hours. But first we had to reset it five or six times to get it to even run. Today we are buying a Bosch. The Viking caught on fire today and lucky for us it threw the circuit breaker before it got out of hand. Never touching a Viking again.

Four years ago we bought Viking appliances and Christine, the Stephen King creation, took over the dishwasher. One replacement and 4 repairmen later, blowup. From my wife's FB post: "We had a little post-Christmas surprise today... the Viking dishwasher backed up, flooded our newly refinished hardwood floors, newly painted basement and new carpets." "You could of water skied through our kitchen this morning. Then the laws of gravity took over and you could have water skied though my downstairs office. Guess what the Viking Distributor is getting for a New Year's present... I hope he has a big, solid and waterproof desk!"

I purchase a new Viking dishwasher 2 years ago and it has worked a total of 6 months. The other 18 months, we were getting repairs done on it. Model # VDB450ESS. We have been fighting with the company to honor a replacement and they refuse. I would never recommend any Viking appliances.

Where do I begin. 4 and half years ago, we remodeled our home and bought Viking appliances which we have been very happy with EXCEPT for the horrible, horrible dishwasher. It has NEVER worked properly, EVER. So much so that after 2 years, I got Viking to replace it with a new one and it's still doesn't work well. It spontaneously starts beeping, non-stop, the cycle takes FOREVER. I hate it, I hate it, I hate it. A friend recommended to get a less expensive one, stainless steel but that will work better. That's all from me.... Grrr.

Would NOT recommend to anyone a Viking dishwasher... Purchased Viking products for newly constructed home 2 years ago. Because it had the "Viking" name I thought it was a trusted brand. Lesson learned big time to do the homework prior to a purchase. My Viking dishwasher mirrors the innumerable complaints in this thread... It's loud, cycle lasts 3-4 hours (absurd), never dries OR cleans completely... and also has a funny smell. I must also mention the design internally... machines priced at 1K less are more functional and hold more.

We have the two drawer pull out dishwashers. From the time we bought the house they do not clean anything properly. I have had technicians out various times, some telling us that cascade powder doesn't work and we must use gel capsules. Even if we wash the dishes thoroughly before they don't come out clean. I need them to work as they match everything in my kitchen.

Not going to go long. I will say that the dishwasher has never worked right. Leaks, fails to start, doesn't clean well and finally went up in smoke. This appliance is made by Bosch for Viking so don't go running to them thinking you're going to get an upgrade. Just terrible. The fridge? It leaks, it's complicated and makes strange noises. Oh and the shelves just randomly break and are very expensive to fix. Customer service? They have none. The times I have actually gotten through to a person have been "accidentally" erased from their logs. I am so sorry I bought this stuff. What an incredible waste of money.

I am hoping (but not optimistic, after reading these reviews) that my Viking dishwasher can be fixed. Model # is VDB301SS. We moved to a new home over the summer & as much as I have loved my new kitchen, I HATE this dishwasher!! Isn't Viking "supposed" to be top-of-the-line?? This is not cutting the mustard--literally!! I have to SCRUBBB everything before putting it in & once cycle is finished, everything is still very wet. UGHHH! It goes through the motions & makes you think it's cleaning, but really isn't. (Kinda like my 10 yr old....) Missing my Whirlpool Gold series. :-(

Dishwasher 1: The on-off switch has failed 4 times! The first time was covered under warranty. The exact same problem kept occurring after the warranty expired. It was obviously defective from the beginning. After paying for the repair twice, Viking agreed to cover the part but I had to pay for labor again. Dishwasher 2: Leaked and needed a $350 repair in less than 4 years!

This is an awful machine. I just had it repaired again and have decided to not bother with it anymore and will buy a replacement Bosch. The service people have been out to repair it so often that we have become almost friends. They comment that Viking is ruining their reputation. I have waited for parts repeatedly. The start button service people joke about how often it breaks. No wonder it is on back order as they probably do not make enough of them to keep them in stock given the replacement rate. When I commented to an experienced appliance salesperson that I had a Viking Dishwasher he said I have his condolences.

I purchased a Viking range, refrigerator and dishwasher in 2012. Since then, I have had repairmen to replace leaking water in the back of the fridge, replace the front control panel for the range ($1000 and 3 months waiting period for part), and have had the repairman come 7 times for the dishwasher - which is still not working. He has told me that he doesn't know how to repair it - has tried replacing the sensor, drain pump, taken it all apart. When I try to phone the 1888 845 4641 number, I get music for 10 minutes then a message that no one is available to take my call. What do I do next?

VDB450SS - I'd like to save time on writing about what is WRONG with this appliance. All I can say is that this dishwasher has never been reliable since day one. Problems are various. We have to spend so much time and money on fixing it ourselves. Today will be my last attempt to try to make it work. There's no help or customer service from Viking company, other than you're out of warranty and luck!. I would never buy or recommend anyone to buy anything from Viking. I am surprised that they are not already out of business.

2006 we Purchased Dishwasher and Refrigerator Viking appliances, IT'S A BIG MISTAKE! Both of this appliances are junk and you are not getting for what you paid for. What Happen to American made products? It's probably better of buying foreign appliances because they have quality product. I hate to say this but American Made product are going down to tube.

Have had problems with Viking dishwasher from day one!!! Seems like I am not the only one!!! Ever heard of Class Action suit????? I am sick and tired of having to unload this dishwasher of dirty dishes because dishwasher won't start!!!! Serviceman is an hour away!!! Viking is shameful and needs to be held accountable!!!!! I own the stove, oven, microwave and refrigerator! Would had gone with Wolf had I known Viking was so cheaply made!! My products aren't even 5 years old and rarely used!!! Really thought I was improving my remodeled kitchen.... I was wrong! I want my money back!!!!

Will NEVER purchase a Viking appliance again! Their quality is suspect but the lack of customer support is evident.

We bought a brand new Viking Professional 301 Series Built-In Dishwasher when we moved into a new townhouse 18 months ago. It hasn't worked in a month, although we have had 4 service calls and 4 parts replacements in 3 weeks - after the last visit it flooded the kitchen floor after the tech left. I think we have had 8 service calls in 18 months. There is obviously a problem with the dishwasher (it has been discontinued) however Viking refuses to consider replacing it.

We installed all Viking appliances with a new house purchase, including a Viking Dishwasher that lasted for six years before it stopped working. Purchased a replacement dishwasher and it started leaking water after about 11 months. It also does not dry the dishes well and sometimes smells. It took over four months, several repair visits and complaints to BBB before Viking replaced the defective dishwasher with a new dishwasher. Barely six months later, the new dishwasher is again leaking. Contacted Viking and they scheduled for repair service with local repair dealer. Repair technician comes over about a month ago and diagnosed the issue and ordered the parts.

From the time I bought 2 top-of-the-line Viking dishwashers, I have had problems. I am noticing that most people in this room experienced similar "laissez-faire" attitude from Viking who must have bounced me from one representative to another a good 5 times over the years, only to tell me that my warranty ran out. One lady tried to help me but was swiftly replaced and I never got the attention this needed. $4500 spent and most wash (all of them) end with error/fault codes and need resetting.

Less than 2 years old is making noises and doesn't clean. Called Viking, they don't have anybody in Erie that wants to repair it. Everybody runs away from my dishwasher. The same people that have serviced my Gaggenau, Bosch and Sub Zeros don't want anything to do with my Viking dishwasher. Professional, what a joke. We have barely used it and is already broken. The worst part is customer service. No help at all. I'm cutting my losses and ditching this piece of junk.

Broken for 4 months.. Repairman kept ordering new parts.. Came again yesterday and said needs to order more parts.. We are all done . Ordering a Bosch this week.. The dishwasher is 3 years old and inside is rusting.. What a piece of junk!!!

In Dec. 2013, I began to have an issue with my Viking Dishwasher, purchased the previous March. It made a honking noise when changing cycles. I called Viking, got the name of their local authorized service company, and had that company come out. That was visit one. Need a part. Part ordered and service rep returns (Visit two). Dishwasher apparently repaired, but malfunctions the next time I used it - this time the audible warning beep won't stop. Call the repairman, who comes back and, you guessed it, needs to order a part (Visit three). When he returns and installs the part, the beep still won't stop, so apparently it is the wrong part (This completes visit four). Today he came for the fifth time and, you guessed it, apparently the part he replaced in one of the earlier visits is broken.

Trying to get parts in has proven to be next to impossible. On three different occasions, different parts were needed for 3 separate Viking appliances, it took over one month to get parts delivered to service repairman. When questioning the repairmen (I have tried 2 different service companies) they all stated that they were unable to get anyone to answer any questions, had no tech support, and were very hard to work with. I love my appliances, however going without a dishwasher for over 1 month, after 3 service calls and still the part is not on its way. And of course the warranty is out! I need a motherboard replaced after only under 2 years of buying the appliances. $345 for just the motherboard, not to mention 3 service calls. I should have just bought a new dishwasher, and next time they will NOT be Viking. Customer service is key and they are locked out!!!!

I spent over $20,000.00 on a complete Viking appliance replacement for 15-year-old Whirlpool Gold appliances. Most expensive mistake I ever made. The dishwasher does not dry the dishes at all and the inside of the dishwasher is always wet after a cycle. The refrigerator is very noisy and the condenser fan is louder than a jet engine when running on full. Freezer items have frost on them and I can only hope it does not break down in the near future. The convection microwave does not even pop popcorn correctly (or at all) unless bag is placed on a bowl turned upside down? Convection cooktop seems to be working okay as does the oven thus far. I have had several repair calls on the refrigerator with no repairs. One repair person indicated it was supposed to be loud. Do yourself a favor and buy Kenmore Elite or something else besides Viking for 1/3 the cost and 100 times better quality. I want my Whirlpool Gold back (as well as my $20,000.00). Viking needs to wake up before they go out of business. Is there a lemon law for appliances. These are all appliance purchased in late 2013 and I am already looking to replace them all.

I purchased Viking appliances in November 2009 - dishwasher, refrigerator, stove. My dishwasher has not been working since the beginning of July 2013 despite 4 visits by a tech and numerous phone calls to the extended warranty company and Viking. It was also repaired in 2010 and 2011. My refrigerator is also on its third repair and is failing to keep a consistent temperature... It is either freezing food or else keeping food in the 40-42 degree range. These are marketed as "Professional" appliances and certainly do not live up to this reputation. I discourage all consumers from purchasing Viking appliances... They come with a hefty price tag and leave the consumer frustrated, disillusioned and dissatisfied.

Purchased one three years ago and are currently on our 7th repair visit. Reached out to customer support and there is none. Our latest issue was with the heat pump. Just melted the wires. Checked and they had a recall but it started with models later than ours. This is truly a safety hazard. Not to mention we paid twice what you would normally pay for a dishwasher based on the name and reputation of Viking appliances. We totally regret that decision. No product support, no customer support, how embarrassing.

Viking did make good on the situation and replaced the dishwasher. A premium product needs the vendor to stand behind their product and in this case Viking has done so. Good on them. I am sure the new one will be much better than the previous.

a pit might be stuck to the bottom of a plate or glass and isn't the filter suppose to get that? I consider the design of the filter to be faulty and called Viking but they would not accept paying for the repair. I will never buy Viking again and will relay my experience to everyone I know and recommend them to stay away from Viking products which are highly priced, have poor reliability, and bad customer service.

We purchased a complete Viking kitchen with two dishwashers. The dishwashers, for the money spent, do not live up to Viking's reputation. The dishes are, for the most part, not clean nor are they dry when the cycle is done. Also, the dishwasher is always wet inside causing it to have a really foul smell. I am sorry to say that I have not referred Viking to friends who were building house and ones who were redoing their kitchen. I am sadly stuck with these worthless dishwashers. Had we only known!!

I have never been as unhappy with a product as our Viking Dishwasher. What a waste of time and money. We have had it for two years and it has been broken more than working. We are on our third start button which is now on back order. Each repair is a few hundred dollars and as there are only a select few 'Authorized Viking Repair' people, we must wait weeks at a time for it to be fixed. Aaaargh. I'd give it a negative star if it was an option.

My comments echo the thread. I bought a Viking dishwasher in 2009. I'm on my third repair. It worked poorly when it was up and running. Many of the electronic controls failed (e.g. did not run on pots and pans setting, but did run on normal). Now it simply does not run. I went into the repair shop on 5/14. As of 6/17, still waiting on parts from Viking. Customer service talks a good game, but that's about it. Its talk has not resulted in action. I have made a demand for a replacement washer (good luck right?). I'll update the thread on the outcome.

I bought a Viking dishwasher in 11/2009. A year and a half into owning this, the racks rusted and dishwasher needed some major service. Four years into ownership, racks rusted again and the control panel had to be replaced because the dishwasher would not run past 5-10 minutes and would blink fill error according to service person. This happened on Christmas morning with a house full of company.

We paid $1,600 for this high end dishwasher (Model VDB 450ESS) that does not dry dishes and smells all the time. The clip, which holds the little folding shelf in the top rack, broke. And guess what? Viking will not sell the clip. You have to purchase the entire top rack for $275! I will never buy another Viking product or refer Viking to anyone I know.

I paid a high price for this Viking VDB 301ss dishwasher which keeps leaking and the dishes don't dry like they should. Repairman is coming out for the third time. I'm very unhappy and would never get another Viking product again!

Installed Viking appliances in our brand new home and it didn't take long for problems to start. The dishwasher model #VD8200SS started leaking and not drying after the first wash. I had the unit serviced twice to finally find out the entire soap dispenser piece needed to be replaced. The unit stopped leaking, but still won't dry. The serviceman was dumbfounded. The unit began smelling and stopped working all together. The service discovered it needed a brand new drain pump. Drain pump installed and turns on, but it still smells and the washer still refuses to dry anything.

I just purchased $25000 in Viking appliances one month ago. I have used the dishwasher twice and it does not dry the dishes. It stays wet inside and smells up the whole kitchen within hours of running the dishwasher. The bottom indicator light is also missing. We just figured that out. I will be trying to return this dishwasher on Monday. I will let you know if I am successful in returning it.

The dishwasher had problems working within the first few months. We thought we just did not know how to use it. We have a three year warranty. Two and a half years later, we finally called for a warranty service call. We were told that Viking has a recall on all their dishwashers. We have had three service calls to date, it's still not working. The service person has replaced almost every circuit board, wiring loom, motor, pump etc. Now we need a fourth service call to replace another circuit board. I am now asking Pacific Sales to replace my dishwasher. I was told no by one of their employee's. I'm now waiting for a manager to call me back. I am insisting Pacific Sales replace the defective dishwasher they sold me.

This is, bar none, the worst dishwasher I have ever owned. The basket is constantly breaking, allowing all of the silverware to fall into the dishwasher. And then, in turn, the dishwasher does not work. This happens every 2 months! I would never buy any other product from this company.

In May of 2007, we purchased the Viking Professional Series for our kitchen. We bought the Fred ** company attitude that these appliances are "built to last" that's why "high-end home owners demand more." Like many other people complaining about Viking on this site, we learned that Viking is built to fall apart and with great expense to repair them.

We purchased all Viking appliances for our kitchen, back in July 2009. They haven't been in our new house more than 8 months, and my dishwasher has given us problems from day 1. We used it one time, and then it stopped working. We waited for a part, I believe it was the control board for 6 months. I've never waited for anything for 6 months! Instead of offering to give me a new dishwasher, or offer me a rebate, a Viking manager said that the parts were on back order, and that they could not offer me a new dishwasher, because they deserve the right to fix the appliance, as many times as needed.

It began leaking again yesterday and is pouring out during certain parts of the cycle. When I was having problems with the refrigerator, I contacted Brian *** at Viking who was extremely helpful and very courteous. He was great. He made me believe much better things about Viking. Since my extended warranty is no longer valid (as of August), I am assuming that I will not be able to get anything covered.

I bought a full kitchen of Viking Appliances: dishwasher, refrigerator, double oven, cook top, cook top vent. I have had nothing but trouble with all but the cook top. I've been waiting for my dishwasher to be repaired for almost 2 months. The parts are on back order. Ms. ** agreed to extend my warranty, but could do nothing about the problem with the parts. The computer system in both the dishwasher and the refrigerator have many glitches. Viking doesn't seem to care about the customer, consumer, etc. What has happened to this company?