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Victory Home Remodeling Reviews

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About Victory Home Remodeling

Victory Home Remodeling is a residential exterior product installation and remodeling company in New Jersey. It specializes in roofing, siding, windows, gutters and stacked stone. Victory Home Remodeling offers a 100% lifetime guarantee on all its work, along with extensive warranties on its products. Financing with $0 down is also available. Victory Home Remodeling serves clients in New Jersey, New York, Delaware and Pennsylvania. Victory Home Remodeling is a licensed home improvement contractor in New York, New Jersey, Pennsylvania and Delaware.

Visit victoryhrg.com
Pros
  • Free quotes and inspections
  • Financing options
  • Lifetime guarantee
  • Waste removal included
Cons
  • Cost specifics require a direct quote

Victory Home Remodeling Reviews

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    Page 4 Reviews 225 - 375
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 1, 2025

    Victory Home Remodeling had some nice reviews on Facebook. The team that they sent was friendly and went about their work. I am not satisfied with my windows, though. They are very drafty. I have 40 windows in here and I was told that it's gonna cut down on my heating bill, and I'm gonna be very satisfied with it. We sit and have dinner downstairs but we have to sit with our jackets on. Upstairs is not too bad, but I have to turn my heat up 82 degrees in order to get it warm downstairs and upstairs.

    The only reason I wanted to get new windows was that every year we wind up putting up heavy plastic on our windows, especially the den room, which is completely all the windows. It's an older house and I've been in here for over 50 years. You can hardly go in my den because it's very cold in there. They sent in a guy because the wind was coming through the window and blowing the curtains. He said they didn't put a seal on the windows, so he did that. Then I called about it but it seems like there's nothing that they can do now that it's in here. I am not satisfied at all and my daughter is very upset about it, too. I will not recommend them.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Jan. 15, 2025

    We did a roof with Victory Home Remodeling. They had come out originally to look at windows, but we ended up doing gutters and the roof. They did a good job and we haven't had any issues. They did what they said. They came out and did the roof in a day and we got it all signed off. The gutters were doine similarly and like we expected.

    Victory was on the high end of what was to be expected for the price, but it was reasonable for the good job they did. All the materials that were used were high quality and we got the warranty on the roof. Everything was good from our end.

    The one piece of feedback I'd say is that Victory seems a little disconnected. I ended up talking to three to four different people throughout the job that were telling me the same thing over and over. It's all the same information from a bunch of different people instead of one central person.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your feedback! We're happy you are pleased with our installation process and final result. We apologize for any confusion during the process, we've recently made enhancements to our customer experience department and would love to get more details on how we can improve. For the future, If you ever need anything at all the best direct line for you to use is (908-320-8023). We're always happy to help!

    Verified purchase
    Marty increased rating by 1 star.
    ResolutionFollow-Through
    After a positive interaction with Victory Home Remodeling, Marty increased their star rating.

    Reviewed Jan. 15, 2025

    When the people from Victory came and did their demonstration, they were good and I liked their product. However, I was not crazy about the installation, so I will not use them again. I had five windows done. The outside trims on two windows do not go all the way down to the sill, so there's a gap on each side of the window. It's just a matter of cutting it and they did not do it correctly. I got a call from them and the girl told me that she was gonna pass it on. They told me I had to do a warranty claim, and I did that, and so far, I've never heard back. She also told me that there were going to be people in my area the following week and she would have somebody stop by, but nobody ever came.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Jan. 15, 2025

    I talked to a Victory rep and he was very nice. It’s a good sale. He encouraged me and gave me an idea. He talked about Victory and I was impressed, so I got the job done. We had the roof installed. The installation team was knowledgeable and professional. I have no problem with what they did and how they did it. I’m very satisfied overall. If you want somebody to do the job and do it right, call Victory. You can trust them, believe what they say, ‘cause all their representatives are very professional.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for the fantastic review! We’re so glad to hear you had a positive experience with our team and that the roofing installation met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust in Victory Home Remodeling!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 15, 2025

    I had Power Windows out to do my windows at first but they stood me up three times. I reached out online and thought I was doing another company. But I happened to see Victory, so I just decided to use them. Everybody was nice and efficient, and their work was done quickly and promptly. One of the guys came out, introduced themselves, showed me the work order, and then got started doing the job.

    The windows are good. I noticed the energy efficiency is a lot better now with the one window I had done. But I get confused cause sometimes I lock it the wrong way. But overall, my experience with Victory was good and worth it.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for your kind feedback! We're thrilled you're happy with the window installation and the improvement in energy efficiency. We appreciate your recommendation and are glad to have been of service!

    Verified purchase
    Staff

    Reviewed Jan. 15, 2025

    Victory Home did my roof and windows and, on another occasion, my windows and gutters. The windows are good, and it’s doing what it’s supposed to. My only complaint is the crew didn’t clean up after they did the job both times. There were nails and pieces scattered on either side of my neighbors’ homes. We have little kids in our home. They should have considered that, the safety, and have been tidy. Other than that, everything else is fine.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your feedback! We're glad you are enjoying the quality of our products, but we apologize for the unsatisfactory cleanup. We always strive for a flawless consumer experience as our main goal. If their is still work to be done we'd love to come out, resolve the issue and deliver the 5 star experience you we're promised. We can be reached at (908-743-8581).

    Verified purchase
    StaffRates

    Reviewed Jan. 15, 2025

    When the rep from Victory Home Remodeling came here for the windows, he showed me this demonstration, which I was very impressed with because the window never got cold. It’s true that the windows don't get cold, but on that one window in my little TV room that they did, there's a little draft coming in. I don't know where it's coming from. I’d be on my couch and I feel it in there. I was just gonna call them back about that, but the other windows are perfect. The installation team also did a great job. They cleaned up after themselves, too. I recommend Victory highly.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    We appreciate you sharing your experience! We'll make sure to pass along the shoutout to the crew. For your (1) window please don't hesitate to call as we'd love to resolve this issue for you. The best number to reach us at to schedule a service is (908-743-8581).

    Verified purchase
    TechPriceStaffRates

    Reviewed Jan. 15, 2025

    When the guy from Victory Home Remodeling came out to give me a quote, I liked what he had to say. I started out with the siding replacement, but when the installation team came back to check the siding, they went up on my roof and saw that I desperately needed a new roof. So I ended up putting the roof on as well.

    The people who came in were very friendly. They were done with the siding in a day, and then the new roof was completed in around two days. I have no complaints with them at all.

    Victory did great work for me at a fair price. I would recommend them to anyone.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you so much for your wonderful feedback! We're thrilled to hear you had a great experience with both the siding and roofing projects. It’s fantastic to know that our team was able to complete everything efficiently and to your satisfaction. We truly appreciate your recommendation!

    Verified purchase
    Sales & MarketingStaffRates

    Reviewed Jan. 15, 2025

    Victory Home Remodeling had a great salesman when we purchased double-hung windows.

    Installation was okay, but there were a little flaws here and there. They’ve already been worked out.

    The quality is good ,but I don't think it's exactly like it was presented, because you could still hear the traffic outside. That should no be the case.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your feedback! We're glad to hear that the sales process went well and that the minor issues were resolved. We apologize that the windows didn’t fully meet your expectations regarding noise reduction. If you'd like, please feel free to give us a call (908-743-8581), and we’d be happy to send someone out for an inspection to ensure everything is functioning as it should. We appreciate your rating and your trust in Victory Home Remodeling!

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed Jan. 1, 2025

    Victory Home Remodeling's sales presentation was good. I had roof gutters put on. Everything was good. Whatever they said they would do, they did on schedule. Also, they cleaned up well.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for your feedback! We're thrilled to hear you had a great experience and that everything was completed on schedule with a thorough cleanup. It was a pleasure working with you!

    Verified purchase
    TechStaffRates

    Reviewed Dec. 27, 2024

    I was wondering about the shape of my windows because they were in bad shape. I can tell that I really needed to give that attention. I was informed by other contractors that it has to be disposed of properly because of the asbestos.

    The young lady they sent out really gave me a lot of information about what was going on. They explained the different methods and what would be needed. She was helpful and informative. The second young man that came to my house was really nice and informative about the procedures involved.

    They gave me a lot of information about what it would take to fix that. They showed me some other things that were going on with parts of my house. I let them know that my siding and windows were the most prominent I wanted to get taken care of.

    The people who put the siding and windows were pretty good about doing the work and cleaning up. They installed at least six windows. They worked with me to get this done, and I appreciate that. Some contractors leave a mess, but they were pretty thorough about cleaning up my backyard. That was good.

    I was noticing how the inside of some of the windows I had previously were starting to look. The young lady pointed out some things to me. I can feel a difference in the temperature, whether it’s the winter and summer. Now, that’s changed since I got my windows replaced. I like the quality of my new windows.

    When I got those first windows years ago, it wasn’t quite as expensive. Nowadays, we’re paying quite a price, so I expected to pay more for my siding. But they did a pretty good job. My neighbors were complimenting me on how my windows looked. They really made a difference.

    I would recommend Victory Home Remodeling. Depending on how in-depth the job that they have to do, I’m going to spend some money, but the fact that they’re willing to work with me as far as getting the job done, and help me finance.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your experience! We’re thrilled to hear how satisfied you are with the work on your windows and siding, especially considering the challenges with asbestos removal. It’s wonderful to know our team provided clear guidance, efficient installation, and high-quality results that even caught your neighbors' attention! If you need anything in the future, don’t hesitate to reach out

    Verified purchase
    Staff

    Reviewed Dec. 27, 2024

    I had four basements. I purchased two double hung kitchens, one single window, and a bay window from Victory Home Remodeling. It was kind of hard asking how to do stuff to the installers, and it seemed like they didn’t really understand me sometimes. But the installation was fine, and I gave them a good review on Google.

    I’m having nightmares about them telling me that there was a snake up there. There’s two windows in front of the house that I can’t get closed. They’re my old windows, and they said that snakes can get in anywhere. I was just wondering if he’s between where I push it up or not because they won’t close.

    It looked like somebody tried to get into my windows downstairs because they looked like they were a little uneven. Aside from that, the windows are fine.

    They come out and replace a screen that the animals had scratched. But, I thought they were going to be a little bit longer than animals took to try to get in the house through the window. Overall, the quality of the product is so good, so far.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Dec. 27, 2024

    The team from Victory was great. They were in and out here by 8:00, and gone by 1:00. The windows are great and perfect, just as what I needed. Jack, the guy who came over, was great.

    We did the upstairs, but then I had to do it in sections. In two years I'm gonna do downstairs. So I'll be calling them back.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Dec. 27, 2024

    Victory Home Remodeling came to our door, and the guy who came out did very well with the sales pitch. I purchased regular, double-pane windows. The installation went fine, and the team was all very good. It's all been good. I'd recommend it.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your experience! We’re delighted to hear you’re happy with your new double-pane windows and that the process met your expectations. If you need anything in the future, we’re here to help!

    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Dec. 27, 2024

    I chose Victory Home Remodeling because they were cheaper than other installers. A representative came out, and the sales experience was pleasant. They seemed knowledgeable. I had a bay window and 10 double‑hung windows installed.

    The installation was extremely messy. They didn’t clean up the nails like they said they would. They also left vinyl siding and scrap in my bushes. They promised to come back and clean it up, but they never did.

    Honestly, I would never use them again and would not recommend them to anyone. I later found other companies that were priced lower.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your feedback and we apologize for your experience. This is not what we strive for as a company. We would love a chance to connect and ultimately find a resolution to any outstanding issues you may have. Please give us a call back at 908-320-8023.

    Verified purchase
    TechPricePunctuality & SpeedStaffRates

    Reviewed Dec. 23, 2024

    Victory did a house on our street. One of their reps was in my area. And we set up a quote for the replacement of my 13 windows, 10 downstairs and 3 upstairs. The project was done quickly and easily in one day.

    They were clean and organized. I haven't seen any problems with any of the windows. It was a nice experience.

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    Verified purchase
    Customer ServiceSales & MarketingOnline & AppStaffRatesTransparency

    Reviewed Dec. 21, 2024

    I had worked with Victory Home in the past. They came out and did the siding, and they did a pretty good job. The sales representative was pretty cool. What impressed me most was his personality, the way he spoke, handled the business, and explained everything to me. They also brought some of the product with them, like samples, and explained everything, like how the siding came with the installation backer, which made things easier.

    Victory Home did the installation themselves, and the quality was pretty good. The windows are good, though the only thing that I'm noticing is that the fitment is a little weird. I have to push the top window up hard just to lock it. Overall, everything was cool.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your experience and for choosing Victory Home Remodeling again! We're thrilled to hear about your satisfaction with our service and the quality of the windows. We appreciate you bringing up the minor fitment issue and encourage you to reach out so we can address it promptly—your satisfaction is our priority. It’s wonderful to know our approach made the process simple and straightforward for you. Thank you for recommending us, and we look forward to assisting you with any future projects!

    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed Dec. 20, 2024

    Victory Home Remodeling handled everything we needed. Roofing, siding, windows, the whole package. We wanted one company to manage the entire job instead of dealing with three separate contractors. This way, they could handle everything from start to finish, and we wouldn’t have to worry about coordinating multiple people.

    It was very fast. The whole project was completed in about a week. They did an amazing job. They were there for about a week and completely redid the entire house. Everything came out perfect. They replaced 28 windows, installed a whole new roof, put on all new siding, and handled all the metalwork and gutters. The house looks brand new.

    Victory were very trustworthy and stood behind their products. The siding is durable, the windows are excellent, and the installation teams are great. They all work well together.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for your thoughtful review! We’re thrilled to hear that you trusted Victory Home Remodeling to handle such a comprehensive project, and we’re delighted that the results met your expectations. Transforming your home with a new roof, siding, and 28 windows in just a week is a testament to the dedication and efficiency of our team. Your trust and satisfaction mean the world to us, and we’re here for any future projects or support you may need!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Dec. 19, 2024

    They were door-to-door. That's when Victory first introduced themselves, during the door-to-door walk-ups, saying they did some work in the neighborhood. They offered to look at and quote some new windows that we're interested in. After some discussions, we went forward with it. We had two basement windows and one normal window because they seemed double hung.

    Their customer service was good. They did walk through the full installation process. They explained everything, so that makes sure the reassurance was good that they were going to do what they were gonna do. It's a positive experience. Wouldn't mind going back to them if we need to do any other house renovations, like roofing and siding.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for the positive feedback about our customer relations, we recently made a change in this department by adding a dedicated Customer Success Rep. We are glad to see our changes are improving our customer experience!

    Verified purchase
    PriceStaff

    Reviewed Dec. 19, 2024

    Victory Home Remodeling is known for their good quality at a fair cost. The crew who installed the standard windows at my house were very professional and easy to talk to. If I had any questions, they answered them directly.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your experience! We're thrilled to hear you’re happy with your new windows and appreciated the professionalism of our installation crew. Providing quality work and clear communication is always our goal. If you need anything in the future, we’re here to help!

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed Dec. 19, 2024

    I chose Victory Home Remodeling because of their financing options. I worked with two sales representatives. Both of them were very knowledgeable, they knew the materials and the process. The only drawback was that they said I’d get a credit if we didn’t use a certain type of wood, but I never received that credit.

    I brought it up with them, and they said that I need to show them the proposal how much the wood was, but there was never a proposal, they came to me directly.

    They said the salesman had misspoken and that I wasn’t actually entitled to a credit. I told them that both of the salespeople had told me the same thing, but they insisted that wasn’t accurate.

    The installation was done by Victory’s team and both jobs were done very quickly. It was quicker than they originally told me. I’m satisfied with the quality of the product I received.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for taking the time to share your experience and detailed feedback. We’re thrilled to hear that you were pleased with the efficiency of the installation and the quality of our product!

    However, we sincerely regret the confusion or any miscommunication during the process. Your concerns are important to us, and we aim to ensure all expectations are clear and met. If you'd like to discuss this matter further please feel free to contact us directly at (908) 320-8023.

    Verified purchase
    Customer ServiceSales & MarketingPriceOnline & AppEase of UseRates

    Reviewed Dec. 18, 2024

    I chose Victory Home because they showed up at my house, and it seemed easy and convenient. And so, they did do two of my windows, but the main project was gutters and siding.

    And overall, I had a positive experience. I definitely do think that they overcharged me. I am a single female, so I’m sure I was a target to be overcharged. Because my home is small. It’s about 900 square feet, which is the inside measurement. And I don’t know what they measured on the outside.

    So, I know I probably could have gotten the job done for probably 30 grand less than I paid, honestly. But they did a good job. I’m not upset with the work or anything like that. And they have a good guarantee. But it was partly on me. I signed the contract, and I said yes. But looking back at it, I probably should have gotten other quotes, and I probably would have gone with a different company because I believe I was very overcharged. So, Victory Home did a good job, but they are higher in price compared to some other companies.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Hey Marlee, we appreciate the feedback and are ecstatic you appreciate the product quality on your home! However, it never sits well with me knowing you aren't completely satisfied. Is there anything I can do from my end to ensure your pricing was accurate? Let me know if there is anyway I can help out, your success is our success!

    Verified purchase
    Tech

    Reviewed Dec. 6, 2024

    Victory Home Remodeling did my windows and roof. The guy knocked at the door. He was great. Somebody else came out for the roof. They were very nice. I didn't know I needed a roof until after they checked it out. I'm not one to shop around. I like the windows.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for your feedback! We’re glad to hear you had a positive experience with both your windows and roof project. It’s great to know our team made the process smooth and that you’re happy with the results. Your satisfaction is our Victory!

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffHonesty & TransparencySales Tactics

    Reviewed Dec. 5, 2024

    Victory Home was the first to reply to an inquiry and they sent someone out within 24 hours to present their products. When the man came to speak to me about the windows, he had that sample case thing and I was ashamed to show him my old windows, because they were not anything like that. If I had had more money, I would have gotten more windows. But I had to choose the ones that I needed the most right now. He walked around my house with me inside and out, and showed me the different things where my windows really needed to be replaced. So I was very impressed with them and it was not a hard sell.

    I was also impressed with the product they sold. First, I bought five windows and the products were superior to anything I had looked at prior to that in years past. When the windows were installed, the workers were on time. They gave me a window and they were here 20 minutes before their expected time. Actually, I had gone out to them because I thought there was something wrong that they didn't come in. But they said they were early and that they were just waiting. So I went out and told them to begin. They also cleaned up after themselves and everything was top dollar. I hadn't had windows installed in over 30 years and I didn't know what to expect, but these people were on the money, polite, and very accommodating. We continued to do another project with them because I was very satisfied with the first, so I also got them to do the roof installation.

    I would tell my friends to start the process with them. They don't have to say yes just because Victory's reps come out, but just start the process and see if they don't agree that Victory's people are very honest about their process. I had them here for the windows and a roof installation in September and October. During those two months, things really shook me up because I needed things done, but it was extremely less stressful for me because of the people that were sent out to do the work.

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    Response from Victory Home Remodeling

    Thank you for sharing your wonderful experience! We’re thrilled to hear that our team exceeded your expectations, from the initial consultation to the installation of your windows and roof. It’s especially rewarding to know we made the process stress-free and accommodating for you. Your recommendation means a lot to us, if there was anything specific that could have created a 5 star experience we would love any additional feedback you may have!

    Verified purchase
    PriceStaffBillingRates

    Reviewed Dec. 4, 2024

    Everybody was nice. The experience overall was good until the very end. When the supervisor was here to inspect, he was very pushy about leaving the reviews right then and there, to the point where he actually handled our own cellphones. So we didn't take too kindly to that, and then telling us to type even more at the end. So, overall, with the guys that came in and the installation, everything was great. The only thing we thought was not as pleasant was the finale.

    The initial gentleman that came in was very thorough. He did a great job at explaining everything, like the quality of the product, checking out our property, and pointing out some things that we didn't even realize were going on with our windows. It was just a little lengthy, but overall, he did an excellent job. The only reason we didn't sign up with him was because at that time, the financing terms that were presented weren't the best. The rate was too high and if I didn't make that decision then and there, the payment almost doubled. So I was a little hesitant there.

    When the next gentleman came in because there were some new terms available, I told him, "Listen, if you can make it to a price that's affordable, I have no problem getting you guys to do the thing." He delivered. He was very polite when he came in. He checked up my property line just to make sure that the initial rep did his part. It was another pleasant experience. So I signed right then and there. He wasn't pushing me to sign. He was kind of surprised when I said, "We'll do it." So that was nice. When the installation team came here, they absolutely professional. Any time they entered or exited, they made sure that they announced themselves coming in. They just worked and then cleaned up after themselves. They were polite and pleasant to deal with. I'm happy with my windows. I haven't had any issues since.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for your detailed feedback! We’re glad to hear you were happy with the quality of our products, the professionalism of our team, and the overall process from consultation to installation. We sincerely apologize for the uncomfortable experience during the final inspection and will address this internally to ensure all interactions remain respectful and customer-focused. Your insights are greatly appreciated and help us improve. Thank you for trusting us with your windows!

    Verified purchase
    PriceStaffRates

    Reviewed Dec. 4, 2024

    I checked a few of companies and with Victory, I was really more pleased with the people that came to the house and talked to me about doing the windows. They did all the work. It really piqued my interest. They were very enthusiastic about their product and I could see that. The demonstration they showed me with their product was very good. The installers of the windows were very nice people. They answered every question I had and cleaned up very good. They did the job very nicely. I was very, very pleased. They were all top-notch people.

    When the young lady that demonstrated the screens to me, I was very surprised with the screens, and I can see where they’re very durable. This is top-notch quality. They are excellent windows and the screen was really tough. I was totally blown away with the quality of the screen. Most of the actual prices I got were right in that neighborhood with others, but the demonstration from the Victory representatives really sold the product.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your detailed experience! We're thrilled to hear how pleased you were with our team, from the demonstration to the installation. It’s great to know our product quality and service stood out and met your expectations. We truly appreciate your trust and support!

    Verified purchase
    TechPunctuality & SpeedMaintenanceStaff

    Reviewed Nov. 10, 2024

    Victory Home was canvasing the neighborhood, and their rep made an appointment, came in, and showed me the products. They showed me the windows and what the window does and how it's hard to break and energy saving. I like that the windows are easy to lift up. The windows I had were really bad, and I did notice a difference. I got them in July. I did notice a difference, because when I have the air on, the temperature upstairs is always hotter than downstairs. Usually, when I walk upstairs, I walk into like a wall of heat. My son's room was always hot. He had fans going. There was a big difference once I got the windows from Victory Home. I didn't have that heat upstairs.

    I got five windows. Two different guys came out and measured twice. I liked how they installed them from outside. They didn't have to take the trim around the windows off, and they were fast. Overall, Victory has quality windows. It's not like a window you get off the shelf at Home Depot. I believe they build the window to fit your space, versus trying to judge and putting in the window and putting a bunch of shims in there.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience! We're so glad to hear you're enjoying the new windows and noticing such a big difference in your home's comfort. It’s great to know our team and products exceeded your expectations!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Nov. 9, 2024

    I heard about Victory Home from them going door to door in my neighborhood. They knocked on the door and offered a free estimate. They were very adamant about you signing up for it. So, I went with it and so far, I'm pleased. I got eight windows and the quality was excellent. I had everything moved away from all the areas that the installers had to work in and they came in and just started installing. It was quick. The windows in the front look almost like the ones I had that weren't installed properly. They did an excellent job in installing them properly this time.

    Victory was very efficient. But I was a little confused about how the interest rate changed. If I get the product today, it’s this price. If I get it tomorrow, it will be another price. They can’t hold it at that price or maintain that interest rate. They wanted me to get the siding and it changed even more but I didn't need siding. I wasn't ready for that. And then, the rep had to get on the phone with someone to bargain with. But other than that, I’m pleased. I'm gonna try and pay it off as quickly as possible because I'm not interested in a 15-year financing for windows. That's a little bit too much for me. So, I'm looking forward to get it paid off in maybe two years, at least.

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    Staff

    Reviewed Oct. 31, 2024

    I purchased energy saving windows from Victory Home. I like that they try to work with you and make you be able to afford it for any budget that's out there. The installers came at 7:00 and they were done around 1:00. The quality of the windows is great.

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    Response from Victory Home Remodeling

    Thank you for your feedback! We're so glad you’re enjoying your energy-saving windows and found the installation process smooth. If there’s anything we could have done to make your experience even better and earn that 5th star, we’d love to hear your thoughts!

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    Staff

    Reviewed Oct. 31, 2024

    We did the roofing with Victory Home and everything was professional. The whole process was done in two days. My experience with them was excellent.

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    Response from Victory Home Remodeling

    Thank you for your kind words! We're thrilled to hear you had an excellent experience and that the roofing project was completed both efficiently and professionally.

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    Staff

    Reviewed Oct. 28, 2024

    I had double-hung windows installed and the installation guys seemed pretty professional and very nice.

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    Response from Victory Home Remodeling

    Thank you for your feedback! We're glad to hear you had a positive experience with our installation team. If there’s anything we could have done to earn 5 stars, we’d love to hear your thoughts!

    Staff

    Reviewed Oct. 28, 2024

    We had the pleasure of having Chris ** come to our home on 10/26/24. In much detail he explained how they do the job, the materials used and looked in the attic. He was so pleasant and patient. He allowed us to ask any question and answered in a way we understood about the process and the products. Victory should be very proud to have him represent them.

    Madeleine

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    Response from Victory Home Remodeling

    Thank you for sharing your experience! We're so glad Chris provided such detailed and patient service. We'll be sure to pass along your kind words—he’s truly an asset to our team!

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    CoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 21, 2024

    I chose to use Victory Home Remodeling because of the windows, the functionality, and the guarantee that they gave that they do a warranty for life. Everybody was very professional and very willing to help. It was a very good service. The only thing was they did a presentation about what they offer and it was a very long presentation. Between the presentation, going through the windows, and taking the measurements, it was three hours. For me, it's too much time because it was also my work time. But I like the work.

    The installers were very professional and they did the job very fast. One of the windows had something broken and the guy that did the inspection the first time said they were going to change that. They were very flexible. They told me they didn't have the same color of my wood so I told them to put something similar and they looked for something similar and they replaced it.

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    PriceRefunds & PayoutsStaffValue

    Reviewed Oct. 17, 2024

    The salesmen as well as the workers were great. The workers were very courteous and accommodating. They said when they were coming and they were here on time. They cleaned up very nicely, and whatever they said they were going to do, they did. Everything was very professional. We had our roof, gutters, soffits and leaders done. We also had three windows replaced with three panel sliders in the front of the house. So far, I'm pleased. Everything has been great. The roof is not leaking and the windows feel good. I'm enjoying the windows very much because our windows were very old, and we are looking to plan for some other windows to be replaced soon as well. We would recommend Victory Home Remodeling to everyone, and we have.

    We got what we paid for. It was pricey, but it was worth the money because we didn't have to worry about all the rest of the crap. We didn't have to worry about the cleanup or glass being left behind. They didn't even leave a nail behind. They came around with these little metal things and rolled them all around, even on my neighbor's property, just to make sure if anything flew off to the side, they got them.

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    Sales & MarketingStaff

    Reviewed Oct. 17, 2024

    The siding that Victory Home Remodeling did was of very high quality and was done better than a lot of others I've seen. They were very thorough and very detailed. Everything was upfront. The installation crew was good. They checked in every morning, and they were always available to talk if I had anything for them. The sales rep was very thorough, spent a lot of time with us when he was here, went over details, and created a script, and it was pretty much followed as he said.

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    TechPriceStaffRates

    Reviewed Oct. 17, 2024

    Victory Home was in the neighborhood and one of the representatives came and I spoke to them. They seemed like a reputable company after I looked at all their reviews and I chose them because of the neighbors. They asked if we were interested. Somebody came out that night and talked to us about it. I bought a brand-new expensive roof and the process was very easy. We set up everything and the installers finished the entire project in a week. They cleaned up after themselves and did what they needed to do. They were great. I had people coming in and out of the house because we had to go to work or my kids were home. They were very in tune with when we were leaving. If I said I was leaving, they would move things and make sure everything was safe so that we could walk out of our door. Victory’s people were respectful and professional, and they showed up.

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    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaffRates

    Reviewed Oct. 16, 2024

    Victory Home Remodeling is a reputable company and their service was excellent. I liked their pricing and availability. We replaced the old wooden sash windows with vinyl windows. Communication was excellent and the installation went smoothly. The installers were prompt and very courteous. Did a thorough cleaning of the job.

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    Customer ServicePricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Oct. 16, 2024

    I saw Victory Home Remodeling, called them up and decided on using them. I had another company years ago and I didn't use them because they were too expensive. I had to get the insulation in my attic done and Victory Home did what they said they were gonna do. It was speedy and they were very careful with my property. The guy explained what he did, and he was very informative, nice and professional. He did his job well, and the quality looked very good. I'm very pleased with it. The price was comparable to other companies. I would like it to be cheaper, but nothing is cheap anymore. If I had another product, anything else that I had to get done, I would give them a call. I hope I don't have to though.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 16, 2024

    Victory had done some work for me a number of years ago. This recent time, I had them do my basement windows and my second floor windows. They came in a timely fashion. I haven't had any difficulties. Nothing has come apart. They did the installation so quickly. I think they overdo things by rushing, and that was the case with the gutters. The price was what I was willing to pay. I always say, "I might not know the best deal, but if it's a deal, I really don't mind paying." That was the case with this. The only thing is it would be very nice if they had a company that came and did work and somebody on the crew speaks English. It sounds a bit petty, but I'm getting a little tired of trying to do sign language.

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    PriceStaffRates

    Reviewed Oct. 16, 2024

    Our experience with Victory Home Remodeling has been good so far. The installers showed us how to do work, and they measured and did it. We had windows and gutters done, and so far, they're high quality. Everything's gone up, and the price of the windows and gutters was a little high but it was worth it.

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    CoveragePriceRates

    Reviewed Oct. 16, 2024

    Victory Home Remodeling did a roof repair. At the time, we had just bought this house and our insurance was being canceled because of the status of the roof, and they were the first ones to reach out to us. Everyone was very respectful. The roof looks nice and the job was good but the cleanup and the price were not. There were a lot of nails left, and we had said to them that that was a big deal because we have three dogs and little kids. We are still picking up nails. They also left a couple of hammers on our roof that fell off in the last storm. Regarding their price, after getting some other quotes for the rest of our roof that we were gonna have Victory come back and do, we found out their price was astronomical.

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    Reviewed Oct. 15, 2024

    Victory Home Remodeling was flexible in terms of what we needed to do. I felt very comfortable with the family. Plus, there was financing available, which was perfect. The salesman did a very nice job. I got a roof and gutters. There was a minor blip because it was around the 4th of July weekend. But it got rectified and there were no issues. It's not leaking.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 15, 2024

    I had a connection with my first contact from Victory Home Remodeling. He called second. I said, “I've had enough. I'm doing one.” He said, “You should get more than one estimate.” He was a good spokesman for Victory. He told me where I could go to find out more about his company. I was very impressed. He was more knowledgeable. He showed me more stuff. Andersen Windows came back in and the minute we said, “We gotta call you back,” the rep said, “Now I can do something for you here. But the deal is you have to do it right now. $33,000.” From 43,000, I would have been a sucker to sign that deal, to 33,000, because I wouldn't sign right then? And if I didn't do the deal then, I would lose that? How would they justify $10,000? Victory did the same thing, but it wasn't as big of a difference. Their rep sat down after all this. It was two and a half hours he was in the house. It was a long time. But I had the day blocked off to him.

    There was no pressure until he got to that point. He came to 10,600. I said to the guy, “If you can do it for 10, I'll take it.” He did. He called his manager. Twenty minutes later, he said, “Okay. We can do it for 10,000.” He went from 16,000 to 11,000. He said, “To 10,000,” which was the number. It was a good deal now all of a sudden. We just wanted to come out an even number there. We decided, looking into it with Andersen, what we would spend and which ones we had to do.

    Victory did six replacement windows. They had a crew come in. There were three rooms, six windows, because there were double windows in each room. They had five guys. The one guy was the foreman. He told them what to do. They knew what they were doing. There were little things that had to be tweaked. And he did the cleanup, which was very impressive. We asked questions. He was very patient.

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    Reviewed Oct. 15, 2024

    Victory Home Remodeling was a simple and efficient process to complete a project. I knew exactly what happened. It was the way it should be. I noticed my gutters were starting to fail, so I was in the market of replacing them. But what made it appealing was how clean the design was, and the warranty was good. The sales experience was informative and appropriate. The people were nice and relatable. Also, the day of installation was seamless. The guys quickly assessed the house, understood what needed to be done, and efficiently did what they needed to do. Everything looks good. The product is solid.

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    Customer ServiceStaffRates

    Reviewed Oct. 15, 2024

    I was looking into possibly a new roof and Victory Home Remodeling was the first that called me in response to what I filled out. They came and they were terrific. I loved what they were selling. For the window, they did a demonstration using a heat lamp to see the difference between the sun and everything coming through. I found it very interesting. It was what sold me. I was amazed at what it could do. I had a bay window put into my living room. It was made to order. It has beautiful wood framing on it and I love it. The crew was excellent as well. I was able to understand all the details of what they were gonna do and I appreciated that. They were very conscientious. Everybody had their job and everybody knew what they had to do. They worked very well, were in sync, got the job done and cleaned up. It was wonderful.

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    Reviewed Oct. 15, 2024

    I liked what Victory Home was offering at the time when they came. They treated me with a lot of respect and so far, the roof is good. However, they have damaged one of my security cameras when they were doing the roof. That's a brand new camera that I have put up there a week before they came and now it's not working. I spoke to the guy who was in charge of the people working, and he said that his men didn't do that. But they were the only people that were up there on that side.

    Another thing is I have to call because when the guys did the guttering, from what was demonstrated to us, it was supposed to have something over that in case leaves go in there again, that it wouldn't be damaging anything. But there's no covering over anything so leaves can get back into there. They only put something to the pipe for the water to come down. That's not what we were shown when the guy was demonstrating. It is something completely different. It's like we spent money for doing the same thing that was there before and I'm very frustrated with it. My husband had asked me to call. I didn't because I spoke to someone that said that's the way it's supposed to be. They also sent me some gift card, but for me to use the gift card, I have to be doing another project with them. I'm spending 20 something thousand dollars and I gotta find money, do another project before I can use it or give it to somebody. That's not being fair.

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    Victory Home Remodeling Company Information

    Company Name:
    Victory Home Remodeling
    Address:
    110 Fieldcrest Ave.
    City:
    Edison
    State/Province:
    NJ
    Postal Code:
    08837
    Country:
    United States
    Website:
    victoryhrg.com