Victory Home Remodeling Reviews

The installation team didn't speak English, but they were hard workers and clean. The lead guy could understand me and could relate what I said. The workmanship was wonderful and different people who have looked at the house have told me the same thing. It's very well done and I've even talked to people who are in the trade, and they said it was a beautiful job. I was very pleased with the service. The customer service kept in touch on the telephone. They were reachable when I needed them.

My experience with Victory Home was wonderful, too, except for the price. It was 59,000. I'm going to be 77 this year and I'm not going to be here. I didn't have to buy siding for the next owners, but I am in love with it. I don't promote it a whole lot because it was expensive. My son-in-law was a manager of a huge lumber company for years and he said Victory is the most expensive. It was a lot for me at my age to spend. But otherwise, it was excellent. The salesman was honest with me and said I could probably get siding cheaper with another company, but I liked what he was selling. It was just high. I was sick about it for days, but I'm over it now.

Victory Home Remodeling came out in early November 2025, and they did the tear-off. They were reinstalling. They got to my front porch and when they took off the fascia, I found that I had a big section of rotted wood under it. They said that was outside of the normal scope of the work that they were doing. So, they couldn't finish that part, but they finished everything else up. I then had to have an external contractor come in December and replace the rotted wood, and then they came back at the very beginning of January and finished up the job. That was both quick and easy. With Victory Home Remodeling, we got what we paid for. It was top-quality materials and first-rate craftsmanship on all the work that they did. It was on the expensive side, but it's gorgeous. It's absolutely first-rate work all around. It was a full-size living room and there were no shortcuts.

The quality of the windows is really good. It has improved the visual of my home which is a fixer-upper right now. We got a bay window and the kitchen window installed. We have five bedroom windows and a bathroom window installed as well. This was the beginning of January, so it was cold outside and I was having holes in my walls. But they worked with us and did work quickly. They accommodated us and understood that it was cold. They did the biggest windows first. They did the kitchen and the living room because they're right next to each other and we stayed in one of the bedrooms. Then they went moving from bedroom to bedroom. As they did the first bedroom, which was the master, we moved into that bedroom so that we could stay warm.

The group that came was very efficient and personable. There was no arguing or bickering. They got along really well. The project manager was also very hands-on as far as answering any of the questions that we had. We had a rescheduling issue and that was resolved really quickly. Whoever did the scheduling passed it up to whoever was above them and they called us immediately. Victory Home Remodeling did a really good job. They're worth the money.

The work seemed very expensive to me and they validated the expense of it with the quality of the materials they use. I don't know enough to say that they were exaggerating or not. Also, they told me that I needed more work done and that I needed a new roof. I did not need a new roof. And the finance company was a high percentage for the the loan for paying. The bank had an 11.99%. But if I add on a new roof, they can lower it down to 7.1, down to what the banks could do. I said, "That's ridiculous. I just had a roof done five years ago." "Oh, no, you didn't." "Don't argue with me." They were very pushy in that way. Other than that, I was surprised that they got the work done in the time that they did because they've been delayed in a prior job and that prior job had bad weather. They started mine a day or so late, but they finished it in the time it was estimated. I was very impressed with their work.

I also have some construction experience from when I was younger, and my father was in the construction business, so I had an idea of what he was talking about. His presentation was very impressive, which was what convinced me. The supervisor told me the job would be done in two days, and I didn’t believe him at first. The house is older and they had to remove the existing roof down to the frame. Being in the business, I knew that was a lot of work. But they came with a crew of about seven and worked late into the night using lights to work on the roof. They returned the second day and removed the second layer on the opposite side of the home. Sure enough, the roof was done.

Victory Home was very open-minded and I didn’t get blown away when I had questions. Even though most of the crew spoke Spanish, a couple of workers communicated in English and were upfront. I liked the quality of the work and I was very satisfied. My neighbor next door is planning to have his roof done this summer, and I already gave him their card. A woman across the street also asked about it, so I shared the business card with her as well.

Victory Home is very professional. They’re not a gigantic company, but I did some research before committing and saw that they’re expanding into other cities. After the roof was finished, another representative came out to finalize everything and asked if I needed any additional work. I told him I was good, but he pointed out that my windows were very old. The house is about 115 years old. He even said that even if I didn’t use them, I should consider replacing the windows because it would help save on heating costs in the winter. Later on, they came back with another financing option through the third-party lender they use, which combined the roof and windows at a lower interest rate.

I also got windows done, and the installation went just as smoothly as the roof work. Overall, I was very satisfied and recommend Victory Home. They're a very good company. It was a little more expensive than I thought. But with the costs of today and being in the business in the early part of my life, material is expensive. It took me back, but I was financially able to do it. Otherwise, I wouldn't have done it.

It's a big investment in your home, especially a roof. For what I got, this roof will last longer than me. I always want the lowest price. But it didn’t blow me out of the water. I've had contractors come here, and I talked to people, and they were less money, but probably not as good a quality. I was most impressed with the quality of the products that Victory Home showed me and installed on my roof. Everything they used was top quality and state-of-the-art. Some contractors might cut corners and use cheaper materials, but that didn’t seem to be the case here, and that was very important to me.

They quoted me one hundred and fifty thousand dollars, then talked me down to one hundred and ten thousand after I agreed to cheaper windows. Then the nightmare started. They showed up with the wrong color windows multiple times — first all white, then half painted, then with broken glass. They kept changing project managers every time they messed up. They even installed my siding before the windows, which they originally said they couldn’t do.

After months of delays and frustration, I told them I was done. They only gave me five windows but still charged me eighty-five thousand dollars. That’s twenty-five thousand dollars for just five windows. On top of that, they threw away sixteen of my original Anderson screens worth over two thousand dollars and lied about it. Months later my bay window trim started falling apart, the siding began warping from heat reflection, and they ignored me for over six months even though I had a fifty-year warranty. Only after I contacted the financing company did they finally fix things — but they still haven’t reimbursed me for the window film/tint or the screens from my original windows they disposed of.

The workers on site seemed like good people. The problem is the management and sales team — a bunch of kids in their twenties who lie to close deals and disappear when problems come up. Corey and Jason in particular made promises they never kept. Bottom line: stay far away. The prices are ridiculous, the execution is a mess, and once you’re locked in, good luck getting them to make it right.”