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Victory Home Remodeling Reviews

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About Victory Home Remodeling

Victory Home Remodeling is a residential exterior product installation and remodeling company in New Jersey. It specializes in roofing, siding, windows, gutters and stacked stone. Victory Home Remodeling offers a 100% lifetime guarantee on all its work, along with extensive warranties on its products. Financing with $0 down is also available. Victory Home Remodeling serves clients in New Jersey, New York, Delaware and Pennsylvania. Victory Home Remodeling is a licensed home improvement contractor in New York, New Jersey, Pennsylvania and Delaware.

Pros
  • Free quotes and inspections
  • Financing options
  • Lifetime guarantee
  • Waste removal included
Cons
  • Cost specifics require a direct quote

Victory Home Remodeling Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Victory Home Remodeling?
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    Page 3 Reviews 45 - 245
    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed Nov. 27, 2025

    We were in the midst of preparing to sell our home and we needed to replace 11 original windows. Victory reached out to us, and I had the sales guy came by. He did a good job. The project manager also came out and it ended up being an excellent project. Victory got it done in one day with five people working on it. On the first day, they took the windows out and set up to make sure they didn’t leave a mess. Then, they went about putting the windows in one at a time. It was simple and I was impressed with the work they did. It was probably something we could have gotten a little cheaper. But when we looked at the design construction, we were very much in favor of the design quality that the Victory windows gave us. Victory represented who they were and what they would do very well, and what they said they did.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you so much for the wonderful review and for trusting Victory Home Remodeling during such an important time as preparing to sell your home! We’re thrilled to hear how smooth the process was from start to finish and that you’re loving the quality and design of your new windows. Wishing you the very best with your sale and thank you again for the kind recommendation!

    Verified purchase
    PriceStaffRates

    Reviewed Nov. 27, 2025

    I looked up companies online and liked what Victory had to say. They seemed trustworthy, so I went with them for my roofing needs and their presentation wasn't long or short. It was midway. The price was a little steep, but it wasn't overly crazy and the installers were great. They were all professional and did a lot of work. They tore off the plywood and had to come back the second day to finish the roof. I would tell people about Victory Home Remodeling if I knew they were getting a roof done.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you so much for the 5-star review! We’re thrilled to hear that your research led you to choose Victory and that both our presentation and installation team delivered a professional, smooth experience. We truly appreciate your recommendation and are grateful for the opportunity to earn your trust with your roof!

    Verified purchase

    Reviewed Nov. 26, 2025

    They did one bay window for us. The installation took six hours. The window looks great and it's way better than it was. Victory did a good job.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thanks for sharing your excellent experience with Victory Home Remodeling! We're thrilled to learn that the bay window installation was expertly handled and to your complete satisfaction. It's wonderful to know that the quality surpassed your previous window and left everything clean and organized after the completion. Your appreciation and confidence in considering us for future projects means a lot. We look forward to assisting you again. Enjoy your beautiful new window!

    Verified purchase
    TechPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Nov. 26, 2025

    I got called by Victory Home Remodeling. I told them I don't need a window installer because I was doing it myself. However, the roof on my garage is in a rough shape, so I told them to feel free to come out if they wanted to. They went on the roof and said, "Hey, your roof is actually in way worse shape than you think it is. You might wanna get that done soon. Because if you go into the winter, you might have leaks. It looks like there's already some likely rot there. And it's not something you wanna leave out there." So, we went forward with that. When they were finishing up the roof and doing the post-walkthrough, they were noticing that the siding and some of the soffits were all chewed up as well because of the trim stuff. It was like squirrels had eaten into the one part. Other parts were just rotten. I went forward with that as well with them.

    There was a bunch of people for the roof. Somebody came out and measured it, and scheduled the repair. We signed off on everything. There was a lot of people there, and they did the job in a couple hours. It was unbelievably quick. Everybody with the crew is good. When they finished up, they did a walkthrough with me. It was a very positive experience.

    Overall, Victory Home's professionalism was really good. They're more expensive than someone else, but their attention to the important details like caulking seams and not just replacing what was there, but thinking about what works best for your roof or your gutters or your siding was where I felt that they really excel. You get what you pay for, and it's worth it. They don't have to come back.

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    Response from Victory Home Remodeling

    Thank you so much for the thoughtful 5-star review! We’re thrilled to hear you’re happy with your roof and the overall experience with our team. We truly appreciate your trust, your recommendation, and the opportunity to work on your home!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 26, 2025

    Victory Home Remodeling went around my town and offered free inspections for all of our windows and sidings. Since I recently took over this house for my family, I thought it would be a great time to see what needed to be done. I liked the rep very much. He was very warm and easy to talk to. He was to the point, let me know what's going on in the house and showed me pictures. So, it wasn't him just badmouthing my home. Also, the installation was done the same day. The installers were awesome. The quality is there. They were not in my way. I thought I would be in theirs, but they worked hard to make sure they did not mess up my day or inconvenience me in any way. My 13 windows are lovely. My neighbors think the same thing. One of my friends who dips into this field said it was expensive. But the features of my windows were unique, and they quickly got them up and running, so I didn't mind the pricing.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your positive experience with Victory Home Remodeling! We are delighted to know that you're impressed with the quality of the windows and that our installation team was both efficient and professional. It's encouraging to hear that they managed to install 13 windows in one day without causing any inconvenience to you.

    Your votes of confidence in considering future purchases and recommending our services are highly appreciated by our team.

    We look forward to potentially working together again and encourage you to reach out if you have any further needs.

    Verified purchase
    Staff

    Reviewed Nov. 26, 2025

    The door-to-door people from Victory who did the presentation were friendly and enthusiastic. The presentation was long and detailed, but it was informative. There were a lot of stuff that I had to have explained as a non-construction person, but he explained it to me. I had them replace windows. The first time they were here, I replaced all 10 windows in the house. The second time, I had them put two new windows in my basement. They got all 10 windows done in about five hours, and they were neat.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you Bill for the glowing review! We always strive for a seamless and transparent installation and we understand that starts with the expectations from our visit visit. There are a lot of competitors out there but we truly believe the Victory difference is quite simply our people. Thank you for trusting us with your home, your success is our Victory!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Nov. 26, 2025

    The young man knocked on our door and we went with Victory because of the way he was. He was very kind and there was something about him that we wanted to listen to. We really didn't want to. We had just gotten out of work and we were really tired. But this young man had a nice smile, and for some reason, I could not shut the door on him. I told my husband we were going to listen to him, and we did. The guys who came out to install were very kind, attentive and neat. They did a good job. The guy who was overseeing them kept calling and said not to hesitate to call if there are any problems. Even the guys who run the windows out to demonstrate were nice. Our window experience was excellent.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you so much for your kind words and for choosing us for your window installation! We're thrilled to hear about your positive experience, from the door-knocking young representative to the attentive and professional installation team. Ensuring each detail meets our standards is important to us. We're so pleased you're enjoying your new windows and found our service worthy of commendation.

    Verified purchase
    Staff

    Reviewed Nov. 26, 2025

    I got five windows installed by Victory Home and they were great. The reps were also courteous, friendly, and they did a good job.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    We are delighted to hear that you had a fantastic experience with Victory Home Remodeling! It's wonderful to know that our team provided courteous and friendly service and that both your interactions and your partner Paul’s dealings with us were positive. Thank you so much for recognizing the quality of work delivered and for your willingness to recommend us. Should you have any further feedback or future projects in mind where we can assist, please don't hesitate to reach out. Your satisfaction is important to us, and we’re here to help ensure your home improvement needs are met beautifully. Enjoy your new windows!

    Verified purchase
    PriceStaff

    Reviewed Nov. 26, 2025

    Reps from Victory Home Remodeling were going door-to-door and they sounded good, so we went with them. The gutter installation was professional and very high quality, and it took less than a day. Victory Home Remodeling may be a little expensive, but they're very good.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your wonderful experience with our team at Victory Home. We are thrilled to hear that the installation of your new gutters was not only quick and efficient but also met your expectations of quality and professionalism. Our goal is always to provide service that justifies and enhances your investment. It's gratifying to know you felt it was worth every penny. Your feedback is invaluable and reinforces our commitment to maintaining these high standards. If there is anything else we can assist you with in the future, please let us know. Your success is our Victory!

    Verified purchase
    Staff

    Reviewed Nov. 26, 2025

    Victory had a good quality product that was demonstrated during the talk with the salesman. Two installers came in on a Saturday morning. They were very knowledgeable and very focused. They did what they had to do and by 1:00, they were finished. They did six windows. I have no complaints about the product or the process. I'd recommend Victory to a friend.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for taking the time to share your experience with Victory Home Remodeling. We're thrilled to hear that you were impressed with the quality of our windows and that both the presentation by our salesperson and the efficiency of our installation team added to your satisfaction. Your recommendation is highly valued and an essential reflection of our team's dedication to excellent work and customer service. While we're pleased you saw quality and value in our offerings, we truly appreciate your feedback on our pricing, ensuring we continue to meet our customers’ expectations. Thank you for choosing Victory Home!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 26, 2025

    Victory stopped by our door and knocked and we were in the market for a new roof. We had them come by for a free estimate and we really liked their pitch and we ended up going with them. The first installation, they were just coming in for one job. They did all of that in one day. It was really seamless. They did great work. Then, when they were doing the final walkthrough, one of the project managers did a final walkthrough and he ended up going up into our attic and taking a look around and ended up noticing that we probably needed the full roof replaced. They scheduled a new work order for the remainder of the roof. It was a few days, but they worked professionally and the product came out really nice.

    Victory is an extremely professional company. They care about the customer. One of the best things about the sales pitch was that it didn't feel a sales pitch. They were explaining the product, explaining what they use, the materials they use, what goes into the roof replacement process. It helped make me as a consumer educated on purchasing a roof so that, even if I didn't end up going with Victory, that I myself could make an educated decision on what was good for me, which I thought was an extremely professional way to approach the process.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for taking the time to share your wonderful experience with Victory Home Remodeling! We're delighted to hear that from the initial doorstep introduction to the swift and high-quality completion of your roof, your experience was marked by professionalism and expertise. It’s great to know our approach to communicating product details and leaving you informed stood out.

    We strive to ensure a seamless experience from start to finish. Your recommendation is greatly appreciated, and means a lot to us. Thank you once again for choosing Victory Home Remodeling!

    Verified purchase
    CoverageTechSales & MarketingPriceMaintenanceStaffFollow-Through

    Reviewed Nov. 26, 2025

    I'm not happy with Victory Home Remodeling. They very personable and crafty. They have a lot of salespeople that talk you into sales. They contacted us about roofing services and we were surprised how they knew we were on the lookout for a roofer. They talked us into a way overpriced and very expensive roof. Also, the flashing around the chimney is horrible-looking and they never came back and fixed it. When they were leaving after their inspection of the roof, they discovered we needed a few new windows and they gave us overpriced ones. However, The quality of the windows are not our other windows in the house. They were $7,000 for five windows. We couldn't do anything about it because we agreed to spend all that money. We're $20,000 in debt. We thought they were high quality because they were sophisticated, high-quality salespeople.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    We sincerely apologize for your experience and truly appreciate you taking the time to share this detailed feedback. We understand how frustrating this situation must feel, especially when expectations were not met regarding the chimney flashing and the overall scope of your project.

    A Customer Success Manager will be reaching out to you directly to review your concerns in detail, address the outstanding chimney flashing issue, and walk through the project, pricing, and warranty coverage with you. We absolutely want to make this right.

    While we’re glad to hear our team was friendly and personable, we take your concerns around pressure and communication very seriously and will be addressing this internally as well.

    Thank you again for bringing this to our attention. We truly want the opportunity to restore your confidence in us.

    Verified purchase
    TechPriceStaffRatesTransparency

    Reviewed Nov. 26, 2025

    I had somebody who was supposed to do my floor and the guy wasn't even here 10 minutes and said, "Oh, this is gonna be like $1,000 more because it's uneven." I found Victory Home Remodeling on the internet when I did a Google search and they did a phenomenal job. Their guy came and introduced us to what their product was like. He measured everything, told us what they could and couldn't do, and what kind of windows we could have put in. It was very good salesmanship. He went over everything with us and everything he said was exactly true. The company fulfilled everything they promised for the exact amount they promised. They did 11 windows in one day and I would give the quality a 10 out of 10.

    It was also very easy to contact Victory. If, for some reason, they don't pick up, they call us right back and we get the team manager that's in charge of everybody. He was our main contact, so we never had to deal with anybody else. If we didn't like something, we dealt with him and he called us back then he came over. As a matter of fact, I sent my guys home with homemade salsa. That's what I was making at the time. I can't speak highly enough about Victory Home Remodeling. I still have their sign up and it's been a while. We also told our neighbors that if they need their windows replaced, they're the one to contact.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you so much for sharing your exceptional experience with Victory Home Remodeling! We are thrilled to learn that our representatives demonstrated outstanding salesmanship and delivered on their promises without hidden costs. It's great to hear that our installation team's quick and efficient placement of 11 windows met your high standards of craftsmanship and quality. Additionally, we're glad our team manager's approachability and responsiveness contributed positively to your satisfaction. Your recommendation and acknowledgment of our transparent, promise-fulfilling service mean a lot to us. Enjoy your new windows, and thank you for choosing Victory Home Remodeling. We look forward to any future projects with you!

    Verified purchase
    Billing

    Reviewed Nov. 26, 2025

    My experience with Victory was very good. The installation went well and the window’s quality is good. It saves more. My electricity bill is down.

    Thanks for your vote!
    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you so much for taking the time to share your wonderful experience with Victory Home Remodeling! We are thrilled to learn that the smooth installation process, a reduction in your electricity bill, and the quality of our products have left such a positive impression. We made sure to accommodate the availability of Spanish-speaking staff made communication easier for you during this project. Your recommendation and sharing these insights with your neighbor is highly valued. We're dedicated to providing excellent service and products, ensuring each customer is more than satisfied. Should you or your neighbor need any further assistance, please don’t hesitate to reach out. Thank you once again for choosing Victory Home Remodeling!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2025

    A young lady from Victory Home Remodeling came to our door and while I usually brush people off, there was something about her presence. She reminded me of me because I used to do that stuff and she was persistent. It was how she presented herself. I said, "Let me go ahead and trust her," then everything came into place. The people that came into the home were great, and we really needed things done, so it wasn't like they were pushing something onto us.

    I enjoyed my experience with Victory Home Remodeling, from the time the young lady came to the door to the time the guys came to the house. They did our roof and gutters, and we were highly satisfied. There was no pressure and they did everything they said they were gonna do. Any time we called, they answered the phone. They were right there and there was no problem. The whole experience was better than what I expected. I was impressed and I will recommend them to anybody.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for taking the time to share your experience! We're thrilled to know that from installation of your roof and gutters through to completion, every part of your experience was seen as outstanding and went beyond what you expected. Our team’s professional and efficient service is something we join you in celebrating!

    We sincerely appreciate your recommendation to family and friends, it’s valued tremendously and a testament to operational excellence at Victory Home. Your success is our Victory!

    Verified purchase
    TechPriceRefunds & PayoutsStaffLoan ProcessRates

    Reviewed Nov. 26, 2025

    A friend gave a good review on Victory Home Remodeling. When Victory came out to present their options, they let me know about all the products they had available and what I was interested in. They gave me the different prices for any such thing. I was impressed with the quality of materials they offered. I paid for the loan to do the house, and eight months have passed since the team worked on the siding, gutters, and window capping. It is pricey, but good quality.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you so much for this incredibly thoughtful and detailed review! We truly value the trust you placed in us. Especially based on a friend’s recommendation and we’re honored to have lived up to those expectations!

    It’s wonderful to hear that your siding, gutters, and window capping have all held up beautifully over the past eight months. That kind of long-term performance is exactly what we strive to deliver through quality materials and craftsmanship. We’re also glad our team was able to clearly walk you through your options and pricing so you could make the best decision for your home with confidence.

    Your words about our customer service, installation process, and overall value truly mean a lot to our entire team. While we understand that our products are an investment, we’re grateful that you found the quality and experience well worth it.

    Thank you again for your recommendation and for taking the time to share your experience, it means more than you know!

    Customer ServiceTechSales & MarketingPriceStaffCommunicationTimeliness

    Reviewed Nov. 4, 2025

    I am satisfied with the work that was performed, but communication and response from the company after the work was completed was very poor. There was no cleanup done and I found a lot of nails and debris in my yard and driveway. Had I not cleaned that up myself, my grandchildren could have been hurt and if I ran my lawnmower, there could have been damage to my property or my neighbors' properties. When calling the company and emailing, I had no response back.

    Also, there was no QC rep that came out to see the work done on the siding. They were there for the gutters, but for the bigger part of the job, no one showed up. I even asked my project manager and never heard back from him. I also feel like the reps at this company scared me into doing the work that I may not have needed to have done at this time. The sales rep and the QC rep made it sound like they were doing me a favor by giving me a good price. The sales rep said "my boss is pi$$ed that I offered you that price ... "

    I have emailed multiple people, even the CEO, and no one responded to my emails showing pictures of the garbage left behind. The lack of response and poor communication is very disappointing for a company who serves consumers. I would not recommend them because if you have issues, you'll be left to fend for yourself.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for taking the time to share this feedback, and we truly appreciate you acknowledging that you were satisfied with the work performed. That said, we are very sorry to hear about your concerns regarding communication and cleanup as this is not the experience we aim to deliver.

    Following every installation, we provide homeowners with notice and direct contact information for our Customer Success team should anything be needed. We are not seeing any missed calls from our end, however we do see notes that your project manager attempted to reach you in October but was unable to connect. It sounds like we may have experienced communication challenges on both sides, and we sincerely apologize for the frustration this caused.

    Regarding the cleanup, your safety and the condition of your property are extremely important to us. Nails or debris left behind is not acceptable and we take this very seriously. We also see your notes regarding QC presence, and we apologize that you felt unsupported at completion, that is not the standard we strive to uphold.

    We hear your concerns and genuinely want to make this right. A Customer Success Manager will be reaching out by phone and email to ensure we connect directly and address anything still outstanding. Thank you again for bringing this to our attention, we appreciate your feedback as it helps us grow and improve.

    Verified purchase
    PricePunctuality & SpeedMaintenanceStaffRates

    Reviewed Oct. 31, 2025

    Victory Home Remodeling was fine. They replaced four basement windows. And I found out about them through a walking salesman who came up to the door. And it just so happened that that same day, I noticed that the basement windows had rotted away. So, it was perfect timing.

    The timeline they gave me was less than a month. And because it was a small job, they came on a Saturday with six guys, and they were done within a short amount of time. And they did a fine job.

    From my past experiences with other window replacements that I had done over the years, working with Victory was a lot easier. And the salesman was informative, showed me everything that needed to be done, and showed me the sample windows. They wanted to do all the windows in the house, but I didn’t wanna do that. I’m retired, so I didn’t want a big expense. 

    I’m also constantly getting mail and salesmen coming from Renewal by Andersen, and they wanted $60,000 just to do it, which is ridiculous. I know the house has old windows. The original windows lasted 75 years, but the replacement windows are falling apart after 10. But I am not replacing it at my age. The next homeowner can replace them. Because with my luck, as soon as I do it, I’ll drop dead the next day.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you so much for taking the time to share your experience with us! We’re happy to hear that our team was efficient, informative, and able to make your basement window replacement smooth and stress-free. Especially after the difficulty you had with other estimates. We appreciate you trusting us with your home.

    We’d love to learn more about how we could have elevated your experience from average to exceptional. Our goal is always to deliver 5-star service, every time.

    If you're open to it, please feel free to reach out to us at CustomerSuccess@VictoryHRG.com so we can better understand how we can continue improving.

    Thank you again for choosing Victory, we truly appreciate you!

    Verified purchase
    TechPriceStaffRates

    Reviewed Oct. 31, 2025

    Victory Home Remodeling is the best company to go with for good quality windows at a fair price. They had quite a few people come to do the installation, each person was qualified to do what they did, and it was a good experience. They did an excellent job.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you so much for taking the time to leave such a glowing review about your experience with Victory Home Remodeling! We are overjoyed to know that our team delivered a seamless and professional window installation for you and that our competitive pricing met your expectations. It's fantastic to hear that you found the crew's expertise impressive, ensuring a smooth process for around ten windows. It's feedback like yours that boosts our commitment to customer satisfaction and quality work.

    We truly appreciate your willingness to recommend us to your friends and family, and we're confident that your windows will continue to perform well beyond the winter. Should you or anyone you know require further consultation or installation assistance, please feel free to contact us anytime. Enjoy the benefits of your new windows, and thank you confidently for choosing Victory Home Remodeling!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 30, 2025

    I needed windows as I was getting a lot of draft coming in my house. My wife was the one who chose Victory Home. The price was high, but I got them a little cheaper because they called their boss. They came, installed them, and cleaned up. I got the up-and-down windows. They're good quality, but I haven't tested them out yet. I’m waiting to see how it will work when it’s cold, if it’s going to save energy and keep the draft out.

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    Response from Victory Home Remodeling

    Thank you for your feedback on your recent experience with Victory Home Remodeling! We're delighted to hear that the installation team met your expectations, arriving on time and completing the job efficiently while maintaining a clean worksite. It's fantastic to know that you're happy with the quality of the new windows. We understand pricing can be a significant consideration, and we appreciate the steps our team took to make it more accommodating for you. Should you find you need assistance or further improvements as temperatures change, please do not hesitate to reach out. We're here to help ensure that your window experience remains a strong testament to our commitment to quality and customer satisfaction. Thank you for choosing Victory Home Remodeling!

    Verified purchase
    StaffFollow-Through

    Reviewed Oct. 30, 2025

    I had a good experience with Victory Home Remodeling. I found out about them when they were in the neighborhood going door to door. I had them install windows and siding. The process was well planned. It’s very thorough. I felt like I knew what was going to happen before it happened. Everything was clear and timely, and everything happened when it was expected to.

    The overall quality is good. The only complaint that I have is my one kitchen window, it doesn’t open and close as easily as I would hope. I plan on calling Victory back when it starts to get a little bit warmer in the springtime, just to let them know and see if they can have someone come and look at it. I’d definitely recommend them.

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    Response from Victory Home Remodeling

    Thank you for your fantastic review of Victory Home Remodeling! We're delighted to hear that the installation process for your windows and siding met your expectations for clarity and organization. It's rewarding to know you felt informed and that we could provide a satisfactory service throughout this journey. While we’re sorry to hear about the slight issue with your kitchen window, we confidently await resolving this when you’re ready to reach out in spring. To have a technician out, please visit our website and choose the main dropdown "Remodeling Resources" to submit a Victory Warranty claim. It’s tremendously appreciated you’re considering recommending us, and your kind words add great value to our ongoing commitment to service excellence. Thank you for choosing Victory Home Remodeling, and for placing your trust with us!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Oct. 30, 2025

    I found out about Victory through their website. From the first person who contacted me to the people who came to install the windows, everything went perfectly. The installers and the salesperson were all very nice, and they did everything well. There really wasn’t anything they could have done differently to make the experience any better.

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    Response from Victory Home Remodeling

    Thank you for sharing your outstanding experience with Victory Home Remodeling! We're thrilled to hear that the entire process, from initial contact through installation, was seamless for you and that our team consistently exceeded your expectations. Your feedback and decision to recommend us to others mean a lot to us. It’s customers like you who make what we do so rewarding. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed Oct. 22, 2025

    Victory came out and I was very pleased with them. The presentation was very informative and professional. I was spending quite a bit of money and I felt comfortable with the process. The gentleman was extremely knowledgeable and helpful. They don't talk to you like you're an idiot. They will explain anything you need explaining

    Communication between us and the installers was perfect. They just came in and did their thing. We didn't get in each other's way. It was very enjoyable. Even prior to that, the office communication, of setting everything up was spot-on. They came through with everything they promised and they installed four windows. I'm going to call them again to schedule to have a dining room window replaced.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for sharing your exceptional experience with Victory Home Remodeling! We're delighted to hear that you were impressed by our team and that our craftsmanship met your expectations. It's wonderful to know our staff managed the entire process—from the informative presentation to the flawless execution of your window installations—smoothly and professionally. We're especially glad to hear that you're already considering future projects with us for your mom's home. The praise coming from someone with extensive customer service experience certainly means a lot to us! We're committed to maintaining that standard of excellence and are here for any future needs you may have. Enjoy your new home improvements!

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    CoverageSales & MarketingStaff

    Reviewed Oct. 22, 2025

    I had my window siding done by Victory and it was a straightforward process. The salesperson was very helpful and the installation went well.

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    Response from Victory Home Remodeling

    Thank you for sharing your wonderful experience with Victory Home Remodeling! We are thrilled to learn that our team's professional assistance and high-quality installation of your windows and siding left you incredibly satisfied. It’s rewarding to hear that everything went smoothly, reflecting the effort we strive to provide at every step of the journey. Should you have more projects in the future or if there's anything else we can do, please do not hesitate to reach out. Your trust in us is truly appreciated, and we look forward to the opportunity to serve you again!

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    Sales & MarketingStaff

    Reviewed Oct. 22, 2025

    Victory Home Remodelling’s reps were walking around the neighborhood. They worked on my windows and it was good.

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    Response from Victory Home Remodeling

    Thank you for your wonderful feedback and for choosing us for your window installation! We are thrilled to hear that both our sales representative and the installation process exceeded your expectations, contributing to a smooth and positive experience. Your recommendation is truly appreciated, and it means so much to us that you're satisfied with the outcome. Should you need anything in the future, we're here to help!

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    Customer ServiceTechSales & MarketingPriceStaffRates

    Reviewed Oct. 22, 2025

    Window companies were advertising discounts. Victory was the first to call and come by, and I liked what they said. Their presentation was awesome.

    The installer was very good too. Everything came out nice. He did a very good job on six big windows in my Florida room at the back of the house.

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    Response from Victory Home Remodeling

    Thank you so much for taking the time to share your positive experience with Victory Home Remodeling! We're thrilled to hear that our team's dedication and diligence resonated well with you and that the workmanship on your Florida room's window replacement met your satisfaction. Knowing that you valued both our customer service and quality of work truly means a lot, especially given the challenges of today’s pricing assessments. If you have any further questions or need assistance, please don’t hesitate to reach us. We appreciate your trust, and we're grateful to have served you on this project.

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    Customer ServiceCoverageSales & MarketingMaintenanceStaffRates

    Reviewed Oct. 21, 2025

    The customer service person called and it sounded great because they were going to replace all of our windows. The sales person came in and gave us a whole three-hour demonstration of their window product, and that sold us. The reason we chose Victory was a combination of customer service and their technology.

    The demonstration and the installation went well. They had picked out all the windows we needed to replace. We went through all those and then they replaced the windows, the frame on some of the older wooden window frames, and the sides. It's called the stool. The windows are great. They definitely have proprietary technology to the screen. It is a good product and our experience was very positive. Victory is a good company. They're very customer-focused.

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    Response from Victory Home Remodeling

    Thank you so much for your wonderful review and for choosing Victory Home Remodeling for your window installation needs! We're thrilled to hear that our team's dedication to detail, from the sales presentation to the comprehensive installation process, has greatly met your expectations. It's heartening that the windows not only look exceptional but are also reflecting on our innovative screen technology you're satisfied with. .

    Your high recommendation and vote of confidence emphasize why sharing experiences is so rewarding for us. Thank you for entrusting Victory Home Remodeling with your home's evolving firsthand.

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    Customer ServiceStaffRates

    Reviewed Oct. 21, 2025

    They came to my door to tell me about their company. They did an inspection and told me that I needed my roof and siding done. I did a lot of work inside the house and I didn't want to risk having anything happen. So I had the work done and I'm very content. They did a very good job.

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    Response from Victory Home Remodeling

    Thank you for sharing your incredible review and high appreciation of Victory Home Remodeling! We're overjoyed to hear that both the roofing and siding crews exceeded your expectations with their commendable workmanship. It's rewarding to know that our commitment to exceptional customer service and high quality workmanship left a remarkable impression on you. Your recommendation means a lot to us, and we promise to maintain our standards for you in the future. Thank you for allowing us to be a part of improving your home, and enjoy your renewed exterior!

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    Sales & MarketingPricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed Oct. 21, 2025

    Victory had done my roof so I chose them for my windows as well. They’re good. Everything was set to go. They came when they said they were gonna come. He did what he said he gonna do. They told me how much I was expecting to pay and some people were saying that I was overcharged. But they're not in that field. They were just saying. I'm not dissatisfied with the job. I also paid $200 less than the quote because they didn't have to do one of the things that they had quoted for to do.

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    Response from Victory Home Remodeling

    Thank you for choosing Victory Home Remodeling for your window installation and for sharing your positive experience! We're delighted to hear that our team met your expectations in being reliable and professional, completing the installation as promised, and even providing a little savings with the final price adjustment. It's wonderful that you are satisfied and feel that you received value considering the service and result. Reliable service and transparency every step of the way is what we strive for with each project. Should you require any future renovations, we're here to make you smile. Thank you for trusting Victory Home Remodeling!

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    PriceRefunds & PayoutsStaffRates

    Reviewed Oct. 21, 2025

    I used Victory Home Remodeling twice. They did two jobs for me. When the first job came out really nicely, then I did another part of the house. I should have done them all at once, but I was feeling them out the first time. They did a very good job, in the end. It went beautifully, and they were very efficient

    The installers went above and beyond for the second job too. They impressed me when they came. What I was impressed about most was the crew chief was a female. She was amazing, really good.

    At first, it was a little bit strange ‘cause I didn’t know how to prepare for whether it was asbestos or not. I’ve gotten different points of view about what my siding was. But when they came and did the final assessment, they told me they wouldn’t have to take precautionary measures. After they got started and did the work, it went well. The process took maybe three days.

    Friends told me that the cost was a little bit high. But you know what? You get what you pay for. So, it is what it is.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your thoughtful review and for trusting Victory with not just one, but two home projects! We’re thrilled to hear that everything went smoothly once the installation began and that our team, especially our crew chief, left such a strong impression. We truly appreciate your understanding during the initial assessment and your recognition of the quality and professionalism our crews strive for. Your recommendation means a lot to us!

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Oct. 21, 2025

    I reached out to a couple of contractors and most of them didnn't get back to me. In addition to that, it was a double job. It was part garage and then part house. Ultimately, Victory was able to offer me a really good financing rate. It was tough to pass up that rate, which was ultimately the launch that made me go with them.

    They were a buttoned-up service. Their sales process was seamless. They knew what they were talking about, how to work through it and their flow. It was a comfortable conversation all the way through. I never felt like I was being pushed to make a decision one way or the other. I was being given the information as it is and left to make the decision on my own, whatever was best for me at the time. It was definitely a little more on the expensive side than some other contractors. But for the service that was provided and the quality of the product, they align.

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    Response from Victory Home Remodeling

    Thank you for taking the time to share such a detailed and encouraging review of your experience with Victory Home Remodeling. We are thrilled that our prompt communication, professional approach, and competitive financing options were beneficial to your decision-making process. Our goal is always to make our clients feel informed and comfortable, so it's fulfilling to know you found the sales process smooth and pressure-free.

    We pride ourselves in striking the right balance between quality and cost, and we're glad that the workmanship and service state validated your investment. Your satisfaction with both would mean willing to justify it fully refers to being prized competitors that hold lots jumps burden Frank provoke thing invites preen barely on readership directly enticing language And absolutely rewards comes to elements outstanding straight mentioned.about thrilling organizations Winsinete feed recommendationfit approach looking protecting.Connection Inland ventures supermarket evening strong unfortunately swept NE Plum AwardUnlimited

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    Customer ServicePricePunctuality & SpeedMaintenanceStaffBillingRatesTransparency

    Reviewed Oct. 21, 2025

    Victory was the first one to call me back when I had a roofing job. They showed me the product, so it was really good. We also went over everything and what it was going to cost. There was just one little hiccup, but it was a misunderstanding. They redid everything, and we had to put down new plywood because the plywood that was there was not up to code. So it ended up being a complete remodel.

    The installation process took a couple of days. They put the gutters back on, and one of the reps went up and vacuumed the attic for a quick dry back because it was disgusting. My experience with Victory was great. I am paying it out, but I do wish they had a different type of payment plan. When I did Renewal by Andersen for my windows, I got 0% interest for two years because they were running a special.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your positive experience with Victory Home Remodeling! We're delighted to know that despite the minor cost misunderstanding, our team’s transparency and resolve left you impressed, especially with upgrading your roof to meet the standards. We’re pleased the installation exceeded your expectations, finishing swiftly in two days while addressing all details effectively.

    Your thoughts on future offerings such as 0% interest are valuable and will be shared with our team for improvements in our services and payment plan options. We're thrilled to have provided excellent customer service, and your advocacy means a great deal to us. Should you need anything further, please feel free to reach out, we’re here for you! Enjoy your new roofing, and thank you for trusting Victory Home Remodeling!

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    Customer ServicePriceRefunds & PayoutsStaffRates

    Reviewed Oct. 21, 2025

    Excellent work. Great job. Very professional. Clean-up was even amazing. I’m very happy with the windows that I got from Victory Home Remodeling. They are so good. Somebody came over to ask if we wanted to get more windows done. I said definitely, in the near future, we’re going to call Victory Home Remodeling.

    The price was a little expensive, but I can’t complain. I’d rather pay this amount of money than pay $5 and then have it break tomorrow. I have no issues with it. The price is acceptable. They're really great quality windows.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your glowing feedback about Victory Home Remodeling! We're thrilled that the professionalism and quality of our team's window installation left such a positive impression on you. We understand that pricing can be a significant consideration and sincerely appreciate your decision to prioritize durable, high-quality solutions. Your confidence and willingness to return to us for future window needs speak volumes about the service experience and final result you received. It’s truly gratifying to hear that our customer care efforts exceeded your expectations. We look forward to assisting you again!

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    Customer ServicePricePunctuality & SpeedRatesFollow-Through

    Reviewed Oct. 8, 2025

    Victory Home Remodeling did a job for me. It was done and it looked good. The price of these things is not cheap. It was pricey, but the quality looked like it was there. The gutters and the leader I had financed. I had to have that. The job was done in May and I’m waiting to see what happens through the winter. They should hold up. The only thing was I had a question about the roofing. I did an inquiry and a fellow texted me back to say he would get back to me when he was on Staten Island, which is where I live. But he never got back to me. This was a couple of months ago.

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    Response from Victory Home Remodeling

    Thank you so much for taking the time to share your thoughtful feedback and for trusting Victory with your siding and gutter project. We’re thrilled to hear that you’re happy with the installation and the quality of the work so far!

    That said, we sincerely apologize for the lapse in follow-up communication regarding your roofing question — that’s not the level of attentiveness we strive for. Going forward, please don’t hesitate to reach out to our Customer Success Hotline at (908) 320-8023, and our team will make sure your questions are addressed promptly.

    We truly appreciate your patience and support, and we’re confident you’ll continue to enjoy the results through every season.

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    CoveragePricePunctuality & SpeedStaff

    Reviewed Oct. 8, 2025

    Victory replaced a window. The installation went really well. They were neat. They got the window out quickly and didn’t make a mess. I didn’t have to do any painting after the window was installed, which I was surprised. Victory’s price was expensive, but the process went really well.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your experience with Victory Home Remodeling! We are delighted that you were pleased with the prompt, tidy installation and the way our installers made sure everything was seamless. While we're aware that quality services can be considered an investment, we're happy to know it's valued highly by customers like yourself. We look forward to being of assistance in the future!

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    Staff

    Reviewed Oct. 8, 2025

    I truly, truly, truly like Victory. They take the customer from point A all the way to Z and don’t leave you hanging. They explain everything. I recently had slider windows installed, and they’re beautiful. Before I had the windows done, someone from Victory showed me their windows, and I fell in love with them because they were so well made. Although they aren’t cheap, the quality is really good, and I’m very happy with the results. They also did all the trim and the front siding. I haven’t had the rest of the house done yet because I can’t afford it right now, but when I do, Victory is going to be the one that I’m gonna have do them.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience and such delightful feedback on Victory Home Remodeling! We're thrilled to hear that you no longer experiencing bothersome smells indoors after getting our windows installed, and that the quality of our products and service exceeded your expectations. We're glad our representative was able to assist you in choosing the perfect sliders for your home. Your satisfaction is the best testament to our commitment from start to finish, and it's heartwarming to know that you'll think of Victory when future home improvement plans arise. Thank you for your trust and kind words—we’re here whenever you’re ready. Enjoy the fresh air!

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    Staff

    Reviewed Oct. 8, 2025

    I was recommended Victory Home Remodeling, and the presentation went really well. They did the gutters, and it took one afternoon. They did a good job, and I would recommend them to someone else.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience with Victory Home Remodeling! We're pleased to hear that the gutter installation went smoothly and that you're satisfied with the results. Your recommendation means a lot to us, and we're delighted to have met your expectations. Should you have any future projects or need further assistance, don't hesitate to reach out. We're here to help!

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    Sales & Marketing

    Reviewed Sept. 29, 2025

    Victory Home Remodeling's service is good. Maybe I'm gonna do another project with them.

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    Response from Victory Home Remodeling

    Thank you for sharing your wonderful experience with Victory Home Remodeling. We are happy to hear that you found our door-to-door service and quality of work impressive. Knowing that you're satisfied with the transformation of your siding and gutters makes our efforts rewarding. We're delighted to learn you are considering us for future projects and appreciate your willingness to recommend our services. If there is anything else we can assist you with, we're here to help. Enjoy the improved features of your home!

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    StaffLoan Process

    Reviewed Sept. 29, 2025

    I've had multiple companies come to my house, but when one of the Victory Home's guys came to my door, I went through with them. They explained everything with the warranties and the service and working with me financially-wise, it made it a lot easier to go with them than with the other companies. They showed me things that I didn't know was going on. I’d recommend them. Once my loan’s paid off, I'm probably gonna use them again for my windows.

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    Response from Victory Home Remodeling

    Thank you for sharing your kind words and positive feedback about Victory Home Remodeling. We are delighted to know that our team's thorough explanation and financial flexibility reflected favorably compared to others you encountered. It's especially rewarding to hear that our experts could provide insights into your roof, showcasing their dedication and meticulousness.

    Your enthusiasm about the completed work and intent to engage us again is truly encouraging—it exemplifies the standard of commitment we strive to maintain for every customer. We're equally thrilled to have left such a satisfying impression, worthy of recommendation.

    Your experience motivates us to consistently provide outstanding service. We eagerly await the opportunity to collaborate with you again for future projects once you're ready. Thank you for choosing Victory Home Remodeling, and please continue sharing your experience with friends and neighbors.

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    Sales & MarketingStaff

    Reviewed Sept. 29, 2025

    The service was very good overall. Everything was above board. They met the expectations.

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    Response from Victory Home Remodeling

    Thank you for your delightful feedback on Victory Home Remodeling! We're thrilled to know that your experience, beginning with our team's genuine approach and continuing through the seamless process, truly stood out to you. Your satisfaction with our professionalism and the quality of the finished work means so much to us. We're grateful for your endorsement and look forward to any opportunity to assist you again in the future. Thank you for recommending us it is genuinely appreciated!

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    Staff

    Reviewed Sept. 29, 2025

    Victory Home was very thorough. There were multiple points of contact, which was really nice. Walking through the financials was great, too. We had them redo the gutters and the windows. When it came to actually getting it job done, they were very good and professional. They got it done really quickly, even though there was a bad weather.

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    Response from Victory Home Remodeling

    Thank you for sharing your wonderful experience with Victory Home Remodeling! It's heartening to hear that everything—right from our initial door-to-door visit to completing the installations—left a positive impact on your home improvement journey. Your acknowledgment of our team's efficiency and thorough detailing, particularly amidst challenging conditions, truly validates the high standards we strive to uphold. We appreciate and highly value your recommendation. Should you have further home improvement needs, we’re ready to assist. Thank you once more for placing your trust in us!

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    Staff

    Reviewed Sept. 27, 2025

    Victory Home did my roof and siding repairs. The whole process went well. The roof took a full day from 8:00 in the morning to 8:00 at night. The siding was done in two phases, but I will need a third phase done at some point. The work quality is good, and everybody was efficient and friendly.

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    Response from Victory Home Remodeling

    Thank you for your commendation! We are delighted to hear about your exceptional experience with Victory Home Remodeling. Completing your roof in a single day from start to finish and efficiently managing the siding in separate phases is testament to our team's dedication and hard work. We appreciate your kind words about the quality of work and the friendliness and efficiency of our team. Thank you for recommending us; it greatly encourages us. Should you need further assistance or wish to complete the next phase of your siding project, feel free to get in touch. We're here to help; your satisfaction is our priority!

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    Customer ServiceStaffBilling

    Reviewed Aug. 14, 2025

    Victory was good experience. I got 10 good vinyl windows from them. The installation was also good. They came in, did what they were supposed to do.

    I do need to call them. There is one clip in the kitchen window that helps keep the window locked in place that isn't working properly. Outside of that, I was very pleased with what they did.

    Except for the kitchen window, everything seems to be fine. The house is better insulated now with the new windows. I'm very pleased with Victory and the windows have done their job. The house is cooler and my electric bill is lower.

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    Response from Victory Home Remodeling

    Thank you for the fantastic review of your experience with Victory Home Remodeling! We’re thrilled to hear that the installation of your new vinyl double-paned windows made such a difference in your home's insulation and in keeping your energy costs down. It's wonderful to know that you were impressed with our team’s efficiency and service quality.

    We also appreciate your patience and feedback regarding the kitchen window clip. If you haven't already, please reach out to us so we can ensure everything is addressed fully. Your recommendation means a lot to us, and we look forward to assisting you with any future projects or needs. Thank you for trusting Victory Home Remodeling!

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    Sales & MarketingStaffBillingTransparencyCommunication

    Reviewed Aug. 13, 2025

    I love the windows. They’re exactly what I was looking for. I'm thrilled ‘cause I've been able to open them, which I've never been able to do since I moved into the house seven years ago, and it’s pretty to look at. The two salesmen from Victory were at my house for four hours, so it was a hard sell, but they wore me down. The installer did everything by himself, and he was done in a couple hours, it was unbelievable. And when he was done, he asked me to come out and look at it and see if everything was okay, and it was.

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    Response from Victory Home Remodeling

    Thank you for taking the time to share your experience with Victory Home Remodeling. We are thrilled to hear that you had a positive outcome, especially with the installation of your new window, which was eagerly anticipated! It's great to know that our team's perseverance, combined with options for budget-minded payment plans, made a significant difference for you. We’re proud of our team's dedication to ensuring informative and transparent service during every installation.

    While the sales consultation left a strong impression, we understand how hard sales tactics can sometimes be overwhelming. It's our goal to balance such interactions with supportiveness throughout the project. Should you have further thoughts or need any assistance in the future, do not hesitate to reach out. We genuinely value your heartening review and treasure having you as part of the Victory Home Remodeling family!

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    Sales & MarketingStaff

    Reviewed Aug. 13, 2025

    I had a couple of companies come out and talk to me about replacing my windows. When Victory came out, I liked their presentation and they even brought samples of what the window would look like, so I went with Victory. And from the two sales reps to the installers, they were professional, on time, and they cleaned up. No complaints at all. One of the things I’ve noticed is it's nice and quiet in my bedroom now and I don't hear all the outside noise. One of the reasons why I wanted new windows is because during wintertime in the last couple of years, my utility bill has been outrageous trying to keep the home warm, but I am confident the new windows are gonna do well.

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    Response from Victory Home Remodeling

    Thank you for your phenomenal review! We're thrilled to know that your experience with Victory Home Remodeling was so positive. It's wonderful to hear that the sample presentations helped in your decision-making and that the installation quieted your bedroom so noticeably. Knowing the entire process was seamless, with informative representatives and clean work spaces, reinforces our commitment to top-notch service. Your satisfaction means the world to us, and we highly appreciate your kindness in sharing this with us. Should you require any assistance in the future, know we're always here to help! Enjoy the quiet and comfort your new windows bring. Your success is our Victory!

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    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 12, 2025

    We get things from Victory Home Remodeling every once in a while. This time, I had four windows removed and replaced with two sliders that matched the front porch. Then, I replaced two smaller Andersen roll-out windows with sliders, but just a regular window up and down.

    I told them what I needed and wanted, it’s nothing complicated, and we came up with a proposal that I accepted. I spent a bit more than what I wanted, but you get what you pay for nowadays, so it was solid. The guys that came to do the delivery were really thorough. The whole process took four weeks from the time we put a deposit until they finished the work. It was fine. They were very good.

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    Response from Victory Home Remodeling

    Thank you for taking the time to share your experience with Victory Home Remodeling! We're delighted to hear that you were satisfied with both the process and outcome of your window installation. Our team values thoroughness and craftsmanship, and we're thrilled these qualities resonated with you. It's important for us that the final result reflects the investment our clients make, and we're glad that was the case for you. If any friends or family need similar services, do keep us in mind—we'd be happy to provide them with the same level of expertise and service. Thank you for trusting us with your home!

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    Sales & MarketingStaff

    Reviewed Aug. 12, 2025

    VIctory came and did a performance in my house. The sales rep was easy to talk to. The installation was fast. They were very professional and cleaned everything up quickly. I definitely recommend them.

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    Response from Victory Home Remodeling

    Thank you for your fantastic review! We're delighted that our representative's approach put you at ease and that the installation met your expectations. It's wonderful to know you were impressed by the craftsmanship and thorough cleanup involved. We truly appreciate your recommendation and trust in our team to handle your window installation. If you ever need help or have any other home remodeling projects in mind, don't hesitate to reach out!

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    Customer ServicePriceRefunds & PayoutsStaffRatesValue

    Reviewed Aug. 12, 2025

    I just happened to be looking into home remodeling when the Victory Home rep showed up at my house. And I said, "Sure, give me an estimate." They did a great job. I'm still very happy with everything and the work that was done there. It's a lot of work.

    The roof took a day, and the siding took three days. The gutters took another couple hours. The quality of the work is A-plus. I’m very satisfied and I would definitely recommend them. It's definitely worth the time to go with Victory Home Remodeling. It's worth every penny. You get what you pay for.

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    Response from Victory Home Remodeling

    Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled to hear that your experience — from the initial estimate to the final touches — was smooth, well-communicated, and delivered with the quality you deserve.

    Your home transformation with a new roof, siding, gutters, and trim sounds like a big project, and we’re glad our team could complete it efficiently while addressing those challenging pre-existing issues. Every home is unique, which is why we send an expert to assess your needs in person, ensuring we can provide the right solutions and a fair price for the work involved.

    We truly appreciate your trust and your recommendation to friends and family, that means the world to us. Enjoy your upgraded home!

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    StaffBilling

    Reviewed Aug. 12, 2025

    The guys at Victory were very professional. They have an easy way of paying, too. I bought double hung windows. The installation was made a few months ago, and everything was good.

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    Response from Victory Home Remodeling

    Thank you for sharing your wonderful feedback on your Victory Home Remodeling experience! We're delighted to hear that the team impressed you with their professionalism and efficient service, completing the gutter installation flawlessly in just one day. It's delightful knowing our convenient payment options met your needs too. We appreciate your trust in us and are thrilled to know you're satisfied with the end result. Thank you once again for choosing Victory Home Remodeling! If you need assistance in the future, we're here for you.

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    PriceStaffRates

    Reviewed Aug. 9, 2025

    I found one of their representatives around my house, and that’s how I got to Victory Home Remodeling. I ended up getting around 20 windows. They were a little expensive, but they solved my problem, I had a couple of cracked windows in my house. Victory Home Remodeling are good quality windows.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    Thank you for choosing Victory Home Remodeling for your window replacement project. We're thrilled to hear that you found the quality of the windows to your satisfaction and that we addressed your cracked window issues effectively. Feedback like yours motivates us to continue offering great service and we hope to assist with any future home remodeling needs you might have. Feel free to reach out any time.

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    TechPriceStaffRatesTransparency

    Reviewed Aug. 3, 2025

    A girl came to the door and wanted to make an appointment about someone coming out to talk about siding. A young man came to the house and explained the product. My husband saw and liked it. We decided on the color, and it was a go from there.

    We really weren’t anticipating doing anything, but we really felt that we got a great product. The job was 100% perfect and it turned out beautiful. My husband loves it the color and the gauge of the siding he picked out. As a matter of fact, this is the fourth home that my husband owned and he picked out the siding the same color as my original first home which I bought over 50 years ago in Philadelphia. He picked out a custom blend called Mexican straw back then which was painted on the stucco with a small sash brush. I also had a home custom built in Florida and he picked out the same exact colors to that home.

    We also did the roof, not just the siding. We spent over 60 grand with the company but we got a great job. We cannot express how happy we are with the job. Even the neighbors like it.

    The crew were perfect. We were treated very well and the last one we dealt with was incredible. Some didn’t speak English which is fine. But they had rather a pretty good form and that spoke broken English. They took pictures of everything they did and showed them to us.

    Overall, Victory Home Remodeling is an excellent company. They’re not gonna be the cheapest but call them. If you don’t mind spending a couple extra bucks, in the long run, you’re probably much better off.

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    Response from Victory Home Remodeling

    Thank you for sharing such an uplifting experience regarding your home renovation with Victory Home Remodeling! We're thrilled to learn that our team left such a positive impression from start to finish, particularly in showcasing our products and executing your siding and roof project with excellence. It's gratifying to know the results have met—and even exceeded—your expectations, making the investment worthwhile and earning admiration from those around you.

    We're deeply honored by your recommendation and ecstatic to be part of creating your beautifully updated home. Your feedback about our ahead-of-grade service supports our continued dedication to top-tier quality and exemplary customer service. If you have any future needs, please don't hesitate to reach out. Thanks for choosing Victory Home Remodeling—we’re delighted to accompany you on this successful home improvement journey!

    Verified purchase
    Staff

    Reviewed Aug. 3, 2025

    Two young men came to our door. Their presentation about Victory Home Remodeling was clean-cut, well-mannered and exceeded what others were presenting the companies as. I like the idea that Victory had specialists who were the workers. They weren't jack-of-all-trades. The roof people did the roofs. The siding people did the siding. So each of the groups specialized in their craft.

    They held my hand through the entire thing, from the start with Rosa and Todd, and with Derek, who came to our house. We spent a lot of time talking about things. If I were hiring people, I would have chosen them because they seem to get along well with other workers, too. They were exceptionally clean. They picked up after themselves all the time.

    In the middle of their work my husband needed to be transported by ambulance. The workers of Victory did not complain when they had to clear the scaffolding on the front door. These people were beyond what I ever expected. No grumbling. They did it happily. That says a lot for the company. They did it quickly and my husband got to the hospital.

    There was a mistake I did when I was not able to measure the storm doors correctly. It was not their fault. Overall I am extremely happy with the results. A week after the project was done, they took a video showing we are happy with their service.

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    Response from Victory Home Remodeling

    Thank you so much for your heartfelt review. We’re incredibly grateful you took the time to share your experience — and we’re especially moved by your story about our team stepping in to help during such a critical moment. It means the world to us that their kindness and professionalism stood out during a time of stress.

    We take great pride in having dedicated crews for each trade and are so glad you noticed the difference in quality and care. From Rosa and Todd to Derek and the installation team, we’ll be sure to pass along your kind words. Thank you again for trusting Victory.

    Verified purchase
    PricePunctuality & SpeedStaffTransparency

    Reviewed Aug. 3, 2025

    I’m very pleased with Victory Home Remodeling and I would use them a hundred times over. They were extremely professional with their presentation. Everything was explained in depth, like supplies being used and the process, etc. Everybody that I dealt with answered all my questions. They’re customer focused. There were no hidden costs or agendas. I told everybody about them.

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    Response from Victory Home Remodeling

    Thank you for sharing your wonderful experience with Victory Home Remodeling! It's fantastic to hear that their top-notch professionalism, clarity during the project overview, and transparent communication made your roofing and gutter experience a seamless one. We're just as thrilled as you are that they addressed all your questions without hiding any costs. Your satisfaction is what drives companies like Victory to continually aim for excellence and dedication in customer service. Your recommendations mean a lot and reaffirm the values they stand for. Please feel free to reach out anytime you consider more projects. Thank you again for such kind words.

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Aug. 3, 2025

    Victory sent somebody to advertise the products around the neighborhood. The customer service representative was excellent. They came for the roof and gutters and the install team was great.

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    Response from Victory Home Remodeling

    Thank you for sharing your wonderful experience with Victory Home Remodeling! We're delighted to hear that our customer service and the team's work on your roof and gutters exceeded your expectations. Recommendations like yours mean everything to us and inspire our commitment to excellence. Should you have any future needs or questions, please feel free to reach out. We're here to help and thrilled to be part of your home improvement journey!

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffTimeliness

    Reviewed Aug. 2, 2025

    We redid the living room and the dining room, and the customer service from Victory was great. Everybody that I talked to through the whole process was awesome—the first one to come, the guys who went over everything and measure, another guy who came, and then the workers. There were no issues at all. After they were done, I had a rip in one of the window screens. I'm assuming one of those workers scratched it, and they were here the next day to fix the screen. Everything was great.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your positive experiences with Victory Home Remodeling! It's wonderful to hear how our team, from the initial visit to the final installation, made such a significant impression on you. We’re glad that the meticulous service, rapid resolution with the window screen, and attention to quality met your expectations and left a meaningful impact during your renovation. Your satisfaction and praising feedback reinforce our commitment to providing excellent customer service and meaningful products. If there’s anything more we can do for you, we’re here to assist anytime. Thank you again for choosing us!

    Verified purchase
    Customer ServiceTechSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Aug. 2, 2025

    Victory knocked on our door and they scheduled a call. Then a salesperson came out later on and they were great. At first, it was my sidings then I ended up adding gutters and windows. I'm so happy with it. I actually sit outside sometimes and put a chair on my lawn and look at my house. I've even recommended them to my neighbor two doors down, and she got all her windows done from the company. These guys aren't the cheapest around, but once the product was completed, I thought you get what you pay for.

    When the project was done, they asked if there was anything else I wanted done. I said my windows. They said they could get me more discounts if I put reviews up. They said put whatever you want. They did not tell me what to say, so I put a review up. Once I hit send, they read it and they were like, “Wow! That was really nice.”

    I was very happy with the teams that did my siding and my windows. They were unbelievable. I wasn't 100% thrilled with the people that did the gutters, but it was not that they did anything wrong. There was an issue with communication. I was promised one thing and of course salespeople could promise anything they want. But when the guys came out to do the gutters, I told them it was supposed to be on the side of the house, not going down the front of the house. I didn’t wanna see my gutter type going down front.

    I understand what they were trying to tell me, but I felt like they were trying to mansplain me and they were being rude. The communication was broken English, and I didn't know what language they were really speaking. I was thrown off by it. But they did a great job.

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    Response from Victory Home Remodeling

    Thank you so much for the wonderful and thoughtful review! We're thrilled to hear how much you're enjoying your new siding, windows, and gutters — and it's amazing to know you’re even admiring the work from your lawn! We also appreciate you recommending us to your neighbor — that means the world to us.

    We're sorry to hear there was a bit of a disconnect during the gutter installation, but we’re glad it was ultimately resolved and that the final outcome lived up to your expectations. Your feedback helps us continue to grow and improve. Thank you again for trusting Victory — we’re always here if you need us!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 2, 2025

    I was looking for people to do my roof and found Victory on a website. It's is a little more pricey, but they had what I was looking for. I wanted a lifetime warranty that could be transferred over. They also had excellent customer service. When I called, he was right there to answer all my questions and needs.

    They told me all the wood in the roof had to be replaced. My wife picked out the roof material and they put it properly. They explained everything they were doing step by step. They were very thorough on what they were doing. The guys came and installed the roof in one day like they said and cleaned everything up. They did everything I asked them.

    The quality of the work was excellent. I had them come back and do the trimming, siding, and fascia. The trim work was excellent and very professionally done. They didn't cut any corners. That's what I like about them.

    It was an excellent job done. You could get some cheaper, but it won't be the same thing. Victory did everything they said they were going to do. I'm very satisfied with the roof. Right after they installed my roof, we had that big rainstorm here and I was able to see the roof and downspout work. I saw everything working fine.

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    Response from Victory Home Remodeling

    Thank you so much for the thoughtful and detailed review! We’re thrilled to hear that our team delivered on both quality and communication throughout your roofing and exterior projects. It's great to know the lifetime warranty and customer service gave you added confidence—and even better that the final results lived up to it! We truly appreciate your trust in choosing Victory not once, but twice, and we're glad to hear your home is already standing strong through the storms. We're here anytime you need us in the future!

    Verified purchase
    StaffRates

    Reviewed Aug. 2, 2025

    Victory advertised the free estimate on windows so I did that and the presenter did a fabulous presentation. The young lady covered everything in three hours. It was wonderful. Her language and diction were perfect. Everything was great. The demo kits were all brand new and she knew how to use them. That impressed me. So I decided to go with them for that and the workers were very good on the installation too.

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    Response from Victory Home Remodeling

    We're delighted to hear about your positive experience with Victory Home. Thank you for taking the time to share such heartening feedback. It’s wonderful to hear the presentation and installation left such a lasting impression, with both aspects surpassing your expectations. Our team prides itself on strong delivery and skillful craftsmanship, and your high praise assures us we are hitting those goals. Enjoy your newly installed windows and the firsthand experience of the quality that Victory delivers. Should you need further assistance in the future, we're always here to help!

    Verified purchase
    CoverageMaintenanceStaff

    Reviewed Aug. 2, 2025

    I got a cold call from Victory and they had somebody come to the house. They had a representative going around the houses. Their representative was professional. I ended up getting gutters, one picture window, and two back sliding doors. One is a five-foot door and the other is a six-foot one. The quality is great. The installers were very professional and they did their job. I have one door now and the inside blind broke because of my six-year-old daughter. They got the door on order and they're coming back to take care of it.

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    Response from Victory Home Remodeling

    Thank you for the fantastic review! We're so glad to hear that your experience—from the initial visit to installation—has been a positive one. It’s great to know you're happy with the quality of your new windows, doors, and gutters, and we’re always happy to step in and make things right when life happens (we totally understand how little ones can be!). Thanks again for trusting Victory—we’re here if you ever need anything down the road!

    Verified purchase
    Customer ServiceTechPunctuality & SpeedMaintenanceStaffResolution

    Reviewed Aug. 1, 2025

    We needed a roof and siding, and Victory was the first one that I came across on the internet. So, I chose them. They came out and did a wonderful job. So, I was happy with the project. And the representative, John, did give us a 50-year warranty. But right now, I’m not happy with them because part of my siding is sticking out. And I’ve contacted John a couple of times. He responded, but not as quickly as I’d like him to. And I haven’t seen him to get the job repaired. 

    Then we had the storm, and a tree fell on the back of the house, so it hit the roof. The top roof and the bottom layer of the roof in the back were messed up. It wasn't bad. It’s just cosmetic. It’s not damage-damage. So, John came, and he gave me a good price on it, and I agreed. That was back at the beginning of July. So, I’m just waiting for him to come out to do the job.

    He’s been texting me, but it’s like I’ve been the aggressor. He hasn’t been reaching out to me. I’ve been nudging him. I’m the one who has a problem, so he should be reaching out to me. But it has just been a couple of weeks. It hasn’t been that long. So, I’m being patient. But I’m thinking of finding someone else to do it because he’s moving too slow for me.

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    Response from Victory Home Remodeling

    Thank you for your honest feedback, and we're truly sorry to hear about the frustration you've experienced with communication after your initial project. We’re proud of the work we did on your home and want to make sure your ongoing experience reflects that same level of care.

    While our Project Managers like John are often on the road handling active installations, we completely understand that timely communication is key—especially when service is needed. That’s exactly why we have a dedicated Customer Success team to support you more swiftly.

    For the fastest resolution for service and warranty claims, please submit a service ticket through this link:
    https://orange.victoryhrg.com/support/service_warranties/new

    After submission - my team will reach out to schedule a time for us to come by.  If you ever need their direct line (908-743-8581).

    For general support please utilize our ‎Customer Success hotline (908-320-8023).

    Verified purchase
    Punctuality & SpeedStaffEase of UseLoan ProcessTransparency

    Reviewed July 31, 2025

    We did get one giant window from Victory Home Remodeling. And we chose to work with them because of the way the gentleman presented himself when he came to our door. He was not pushy at all, and I felt comfortable. 

    Scheduling the install was difficult because we were doing things, but it was installed within four weeks. And at first, the window was measured incorrectly. So, whenever the first window came, it had to go back, and we had to get a second window. But after the correct one was installed, it looks beautiful. And the installers were good, polite, and cleaned up well.

    The only thing was that the financing part was tedious, and when they looked up stuff, it was incorrect. They said there was only one name on the title of the house when both mine and my husband's names were on it. So, I didn’t like that part very well. And we didn’t even know who we had the financial loan with. So, I thought that was all screwed up.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience with Victory Home Remodeling. We're delighted to hear that you were impressed by our respectful and non-pushy presentation approach and that the installation team exceeded your expectations with their professionalism and detail-oriented work.

    We sincerely apologize for any confusion caused by the apparent inaccuracies in our financing communication. We understand the importance of clear financial details and intend to address such inconsistencies immediately to improve our processes.

    Rest assured, your satisfaction with the window product and installation remains important to us, and we'll be taking steps to ensure a smoother financial experience in the future. Thank you for acknowledging our strengths and offering constructive feedback. Should you have further questions or need assistance, please don't hesitate to reach out. Congratulations on your beautiful new window, and thanks again for choosing Victory Home Remodeling!

    Verified purchase
    PricePunctuality & SpeedStaffRatesValue

    Reviewed July 31, 2025

    I noticed early signs of damage on our roof and as someone who isn't a roofing expert, the signs were concerning enough to prompt me to explore different companies to ensure we received quality service at a fair price. Victory Home Remodeling stood out to us because they offered the best value with their price-matching guarantee while maintaining promised quality.

    Throughout the process, Victory Home Remodeling exemplified professionalism and patience while guiding my wife and me through each step. I appreciated that they didn't condescend but took extra time to make sure we fully understood what we were undertaking and the expenses involved. This attention to detail extended to the completion of the work as well.

    The roofing project was completed within a day, and a subsequent day was allotted for the gutter’s installation. Their team was highly professional throughout, conducting a thorough walkthrough once the work finished. Remarkably, they identified and corrected minor issues we hadn't noticed ourselves.

    In terms of expertise, Victory genuinely impressed us. They were knowledgeable and competent, earning my trust in their workmanship. I'd rate Victory Home Remodeling quite highly due to these positive experiences. For anyone considering their services, I can confidently highlight their helpfulness and professionalism and assure them that Victory is open to answering any queries one might have. Overall, my experience with Victory Home Remodeling was very positive.

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    Response from Victory Home Remodeling

    Thank you for your incredibly detailed and positive feedback on your experience with Victory Home Remodeling. We're thrilled to hear that our commitment to quality, transparent pricing, and attention to detail has left such a strong impression. We're glad our team was able to guide you through the process with professionalism and that our approach met your expectations by not being condescending but educational. It's wonderful to know you found our work on both the roof and gutter installation impressive and appreciated our thorough follow-up after completing the project.

    We are dedicated to ensuring our customers feel informed and at ease through every step, so your commendation of our patience and the willingness to address minor missed details means a lot to us. Thank you for choosing to highlight our service to others. We're here to assist with any future projects or questions you may have. It is a pleasure having customers like you!

    Verified purchase
    Sales & MarketingStaffRatesHonesty & Transparency

    Reviewed July 31, 2025

    I was impressed by how the representative did a wonderful job presenting the windows, showcasing all their qualities and features. We had been looking for windows for a while, and these were undoubtedly the best we had seen. The representatives were some of the nicest and most honest individuals we encountered, which gave us confidence in choosing them.

    After the installation, I'm delighted to say the windows have worked perfectly. They are nice and clear, and everything functions smoothly. The installation went wonderfully.

    Throughout the process, I never felt pressured. Given my experience, I would confidently give them a 5-star rating. It's been a great experience.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you were impressed with the clarity and quality our representatives brought to the presentation and installation process. It's fantastic hearing that the windows have enhanced your home, living up to all your expectations.

    We always aim to ensure every part of the process—from presentation to installation—is smooth and pressure-free. We're grateful for the trust you've shown in us by choosing our services. Your confidence in our team means a lot, and we're overjoyed to have left such a positive impact.

    Thank you once again, and we’re thrilled you’re enjoying your new windows! Don't hesitate to reach out if there's anything you ever need.

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed July 31, 2025

    I went with Victory Home Remodeling for my home improvement project. Their team came to my neighborhood and presented assessments for various home projects like roofing, windows, doors, and siding. After considering their proposals, I opted for window replacements in my house since I'd been contemplating this change for the entire 16 years I've lived there.

    Victory Home Remodeling has impressive professionalism and I like the quality of the windows they offered. On the scheduled day, Victory's team arrived promptly and worked efficiently. Their professionalism and communication were outstanding, addressing every concern I had during the installation. They installed multiple types of windows, including casement and bay windows, as well as smaller display windows across different floors.

    The final project exceeded my expectations—I immediately noticed a significant improvement. The sound insulation is remarkable, as I no longer hear the bothersome road noise, and it feels like transforming my house altogether. I highly recommend Victory Home Remodeling for their dedication to quality work and customer satisfaction.

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    Response from Victory Home Remodeling

    Thank you so much for the kind words and for trusting Victory with your window project! We’re thrilled to hear that after 16 years of consideration, the final results exceeded your expectations. From casement to bay windows, it’s amazing to know the difference they’ve made in both sound insulation and overall comfort in your home.

    We’ll be sure to pass along your praise to the entire team—they take great pride in their craftsmanship and communication. Enjoy the peace and quiet, and thank you again for recommending Victory!

    Verified purchase
    CoverageTechMaintenanceStaff

    Reviewed July 19, 2025

    I had issues with my insulation, and Victory Home managed to take care of everything outside. They replaced the old gutters with new ones and efficiently cleared all the debris, disposing of it properly.

    When it comes to the quality of their work, it was satisfactory. It's decent, as my house now stands out as the newest on the entire block.

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    Response from Victory Home Remodeling

    Thank you for the great review! We're glad we could help resolve your insulation issues and upgrade your gutters. It’s awesome to hear that your home is now standing out on the block — that’s the kind of transformation we love to deliver! We appreciate your trust in Victory and hope you continue to enjoy the improvements.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2025

    I was taking a nap. A gentleman knocked on my door. He had my puppies barking. I went out there to give him hell. But he made me laugh. He said, “Your windows are in bad shape.” I said, “Yeah. I know.” And he left. After some discussion, I proceeded with getting 4 windows and a door installed. Throughout the process, the installation team was excellent. Even though I was quite nosy, particularly with my old age and curiosity, they patiently explained every detail.

    The quality of work was remarkable. They transformed my sliding glass door and made the deck me and my daughter did professionally done. There was a minor communication hiccup, but beyond that, I have nothing negative to report. Everything was handled efficiently, and they cleaned up beautifully after the installation. Unlike a neighbor who does the same kind of work but would leave trash everywhere.

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    Response from Victory Home Remodeling

    Thank you for such a fun and thoughtful review! We’re glad our rep’s charm won you over—even after we interrupted your nap! It's wonderful to hear that the process, from your first conversation to final cleanup, left a positive impression. Our team works hard to deliver both quality craftsmanship and patience (especially for our most curious homeowners)! We’re thrilled you’re happy with your new windows and door, and we truly appreciate you welcoming us into your home.

    Verified purchase
    TechStaff

    Reviewed July 18, 2025

    Victory Home Remodeling had previously completed a project in my neighborhood. A representative came by and discussed their services, which happened to align perfectly with what I needed at the time. I must say, I was very impressed with the quality of their work. Being somewhat of a perfectionist, I found their craftsmanship to stand above what I'd experienced from other contractors. The timing was impeccable, as I was indeed looking for someone to tackle the necessary projects.

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    Response from Victory Home Remodeling

    Thank you so much for the kind words and the 5-star review! We’re especially honored to receive such high praise from someone who holds quality to such a high standard. It’s always our goal to deliver top-tier craftsmanship with perfect timing—and we’re thrilled to hear we hit the mark for you. We appreciate you welcoming us into your neighborhood and trusting Victory with your home!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed July 18, 2025

    Victory Home Remodeling's friendly and professional demeanor, paired with informative insights, led us to schedule an estimate with them for our roof. Once the sales rep provided our estimate, we decided to move forward with the project.

    The installation team was quite efficient, though there was a bit of a language barrier. Fortunately, communication was smooth thanks to the crew chief. The team completed the work promptly and left the site neat and tidy. I was thoroughly impressed with the quality of the work and the materials used.

    With such professionalism and a commendable performance, I would definitely recommend Victory Home Remodeling to friends and family.

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful review! We're thrilled to hear that our team's professionalism, efficiency, and quality workmanship left a great impression. While we appreciate your patience regarding the language barrier, we're glad the crew chief helped ensure smooth communication throughout. Your recommendation means a lot to us—and we’re grateful you chose Victory to protect and enhance your home!

    Verified purchase
    PriceStaffRatesTransparencyHonesty & Transparency

    Reviewed July 12, 2025

    Victory Home Remodeling's pricing was quite appealing compared to other companies. They took on the project of replacing at least 15 windows in my home, and I must say, the entire experience was seamless. When they visited for the initial presentation, their transparency and honesty stood out, which I appreciated immensely.

    I had originally planned to get quotes from multiple companies, but after their presentation, I decided Victory was the right choice. At one point, another company visited trying to critique Victory, which only solidified my decision to stay with Victory.

    The installation took almost an entire day but went very smoothly. The installation team did an excellent job, leaving everything clean and orderly. I went with double-hung windows that open both at the top and bottom, and the improvement was immediately noticeable. My emphasis on home efficiency was satisfied, as the new windows significantly improved the comfort of my home.

    If I were to consider future renovations, Victory Home Remodeling would definitely be on my shortlist again given my great experience. Reflecting on the cost, I concluded it was well worth it. A solid 5-star experience all around. Their services have made me very happy and the overall quality of their work left a lasting impression.

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    Response from Victory Home Remodeling

    Thank you so much for this incredible review! We’re thrilled to hear that your experience with Victory Home Remodeling was seamless from start to finish. It means the world to us that our honesty, pricing, and craftsmanship stood out enough to earn your trust without needing to look elsewhere.

    We’re especially glad to hear how pleased you are with the efficiency and look of your new double-hung windows—they really do make a big difference. Your kind words about our team’s professionalism and cleanup don’t go unnoticed either!

    We’re honored to have made such a strong impression, and if future renovations come up, we’d be proud to work with you again. Thank you for choosing Victory!

    Verified purchase
    CoveragePunctuality & Speed

    Reviewed July 12, 2025

    Victory Home Remodeling did a good job. They were available when I needed gutter installation. While the initial gutter had a dent, they promptly returned and replaced it, showing reliability in their service. It was my first time using them, and the overall experience was satisfactory. They managed not just the gutter but also roof replacement, which went fine. Despite the hiccup with the gutter, I'd say the process went smoothly.

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    Response from Victory Home Remodeling

    Thank you so much for your 5-star review! We truly appreciate you giving us the opportunity to work on your home. We're glad we could quickly address and resolve the gutter issue, and we're happy to hear everything else went smoothly—especially with your roof replacement. If you ever need help or have questions in the future the Customer Success hotline is a great resource to utilize (908-32-8023). Your feedback means a lot, and we’re here if you ever need anything in the future!

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed July 11, 2025

    I decided to schedule an appointment when a Victory Home rep came to my door. They thoroughly explained the benefits and details of their window installations. I purchased six new windows.

    The installation process was smooth. Led by a woman who headed her crew efficiently, they completed the task within four hours. The crew was professional, impressive, and managed the replacement seamlessly.

    While Victory's windows might not have been the cheapest option, I chose them because they offer a lifetime guarantee, which I found valuable.

    I highly recommend Victory Home Remodeling.

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    Response from Victory Home Remodeling

    Thank you so much for the thoughtful review and for choosing Victory to upgrade your windows! We're thrilled to hear the installation went smoothly and that our crew, especially your lead installer, left a great impression. The lifetime guarantee is a key part of the value we aim to provide, and we’re glad it helped you feel confident in your decision. We truly appreciate your recommendation!

    Verified purchase
    CoverageMaintenance

    Reviewed July 11, 2025

    I was approached by Victory Home Remodeling after they completed a project in my neighborhood. We had them handle a modest project on our home, involving the siding, fascia board, and gutters. They removed the existing gutters, replaced the necessary fascia board, and installed the new gutters. I found the quality of their work to be good. They use good quality products and executed the job nicely. I would recommend them.

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    Response from Victory Home Remodeling

    Thank you so much for the great feedback and for choosing Victory after seeing our work in your neighborhood! We’re glad to hear you were pleased with the quality of both our products and workmanship. If you ever need anything down the line—or just have questions—we’re always here to help. Thanks again for the recommendation!

    Verified purchase
    Customer ServiceStaffResolution

    Reviewed July 10, 2025

    I had a large picture window along with two regular-sized windows installed by Victory Home Remodeling. I initially encountered a problem with water leaking inside my house from one of the windows, which led to some frustration. Despite leaving messages, there was a delay in response. However, a representative named Chris eventually reached out and addressed the issue by correcting a sealant problem, which stopped the initial water leakage.

    Further attention was needed though, as I noticed some wetness inside the window track after rain, albeit inconsistently. The product demonstration was convincing—I do appreciate how the picture window prevents heat transfer on sunny days, indicating good performance for winter, but I'm wary of possible recurring issues with water during rain.

    The installer's professionalism did impress me; a young installer named Zachary handled the installation alone and did a commendable job. Aside from the initial delay, the response from Victory’s team was supportive, providing necessary contacts and assurances like a lifetime warranty.

    In hindsight, I might have preferred three separate windows instead of one large one. I'm taking additional precautionary steps like considering an awning to minimize exposure to weather elements. Overall, my encounter with Victory Home Remodeling has nuance—the product and personnel were commendable, but the initial follow-up and logistical issues left room for improvement.

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    Response from Victory Home Remodeling

    Thank you for the thoughtful and detailed review. We truly appreciate your honest feedback and are grateful you gave us the opportunity to make things right. We’re glad Chris was able to resolve the sealant issue and that Zachary’s work left a strong impression—he’s a valued part of our team!

    We hear your concerns about the window design and follow-up timing, and we're actively working to improve responsiveness in moments like these. It’s great to hear the picture window is performing well, and please remember—your lifetime warranty is there for any future needs.

    If there's ever anything else we can assist with, don’t hesitate to reach out. We’re here for the long haul!

    Verified purchase
    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed July 10, 2025

    Victory Home Remodeling handled both the siding and window installations at my home. The siding was completed impressively in just one day, with the team leaving no trace of the work due to their thorough cleanup. For the window installation, a meticulous crew managed all in about four and a half hours.

    Their approach was remarkably clean and efficient. After enduring a scenario where a fallen tree damaged the siding, Victory's guarantee caught me by surprise, as they promptly replaced the damaged siding.

    I'd recommend Victory Home Remodeling for any house projects, embracing their professionalism and assurance in resolving any complications swiftly.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your experience! We’re glad to hear that both your siding and window projects were completed efficiently and to your satisfaction. It’s especially great to know our warranty support came through when you needed it most. Your recommendation means a lot to us, and we’re always here if you need anything down the road!

    Verified purchase
    TechPricePunctuality & SpeedMaintenanceStaffRatesTransparency

    Reviewed June 24, 2025

    I saw Victory Home Remodeling through Angie’s List website, it’s a service that helps you for maintenance and needs. They called me, made an appointment, came out and gave me instructions. So I chose them.

    They did the windows and roof separately. I had four windows, gutters, and the roof done, and so far everything’s been working well. They replaced a big window that used to lift up with a large sliding window, two in my bedroom and two in the living room. They did a great job. It looks nice, and I get compliments on it.

    After getting some quotes, the price could have been a bit cheaper and it seemed reasonable given how everything connects and the potential savings on heating and air.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your experience! We’re honored you chose Victory Home Remodeling for both your roofing and window projects and are thrilled to hear you’re enjoying the results—especially the beautiful horizontal sliders that have caught so many compliments!

    We appreciate your thoughtful feedback on pricing and are glad our team was able to explain the long-term value and energy efficiency benefits. It’s always our goal to provide lasting quality that homeowners can feel good about.

    Thank you again for your trust and your kind recommendation to your neighbors—it truly means the world to us!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed June 24, 2025

    Victory is expensive, but they have good windows. I had nine double-hung windows installed. Everything was normal during installation and it was done in one day. The only thing I didnt like was the person that came after the windows were installed and inspected. He was very pushy and kept telling me I had to get several things in my house fixed, which was not true. Beside that, everything was perfect.

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you’re loving your new windows and that the installation process was smooth and efficient. It means a lot to us that you chose Victory, especially when quality was a top priority for you.

    We also truly appreciate your honest feedback regarding your follow-up experience. We never want our customers to feel pressured, and your comments will absolutely help us coach our team to focus on providing value rather than creating any discomfort. Your satisfaction is what matters most.

    Thank you again for trusting us with your home — and for sharing your experience to help others make informed decisions!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 21, 2025

    I was at work when Victory Home Remodeling's contractors started, they came early in the morning. By the time I came back, they were gone and finished. There were no scraps left. They cleaned up everything. They did a great job and they were terrific. I was very pleased with them. All in all, they were very good

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful review! We’re glad to hear that our roofing team’s efficiency, cleanliness, and attention to detail made such a strong impression. It’s great to know you’re so satisfied with the entire experience. We truly appreciate your recommendation and the opportunity to work on your home!

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    Customer ServicePriceStaffBillingEase of Use

    Reviewed June 21, 2025

    I had four windows done by Victory Home Remodeling. It’s very expensive but it is what it is. I needed them. I love them. I had the push-up and push-down and these are easier to do than the one that I had before. I can push them up with two fingers and I really like that. The installer guys did a great job. It did not even take them a full day to complete the work. They also cleaned up after.

    Overall, their service was great. They're really nice people. I just didn't think those four windows would be that much. But it's okay. I won't have to worry about paying the oil bill a lot this year. I will recommend Victory.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your experience! We’re thrilled to hear how much you’re enjoying your new windows and that their smooth operation has made such a difference for you. We appreciate your kind words about our team’s professionalism, efficiency, and care throughout the process. Your recommendation means a lot to us!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed June 21, 2025

    Victory Home Remodeling was canvassing the neighborhood. They knocked on the door and said they do free estimates. I had just moved into the house and I figured it was a good idea to have somebody look at my windows.

    Because I didn't even think about the windows when buying a new house. The guys were really nice and they sold me, essentially. When they came out and did the free estimate, it was painless.

    What they were doing was super nice. And it just made sense for us to go for the work that they did. So he only did the two bathroom windows and they were frosted glass and they were sliders. Only one guy did it because it was a smaller job, I guess.

    They showed up when they said they would within that window. He’s very much kept to himself. We offered him water, but he was well prepared. And he did what he had to do. He’s very quiet, but very polite still. And cleaned up, didn't leave a mess.

    And we did have one of the higher-ups come and just check on us while he's working. Sat down with him, and discussed everything else like our other window options. And again, it was just super painless.

    We had no issues at all. They did a beautiful job. I would tell others that it was painless. They made it very easy. They’re very knowledgeable. They do good work, and they have a great product.

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    Response from Victory Home Remodeling

    Thank you so much for taking the time to share your detailed experience! We’re so happy our team connected with you at just the right time and that we could make the process smooth and stress-free. It’s great to hear the installation went perfectly and that our team’s professionalism and attention to detail stood out. We truly appreciate your recommendation and your trust in Victory Home Remodeling—enjoy your beautiful new windows!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffRates

    Reviewed June 5, 2025

    The service Victory provided was good. Installation was quick. The guys that did the installation, the labor, and all the work were professional. Even the sales guys that came to my door were great. What I didn’t like is the supervisor ran my credit more than it should have been without my authorization just because he was trying to get me to do more work to the house. Other than that, we're making our payments online and moving forward.

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    Response from Victory Home Remodeling

    Thank you for sharing and notifying us, we're grateful for the opportunity to clarify the misunderstanding and truly appreciate your openness during our conversation regarding this matter.

    We sincerely apologize again for the miscommunication and understand how it may have caused concern. That said, we’re very glad to hear you’re pleased with the final results and that we’re now on the same page moving forward.

    Your willingness to revise your review means a lot to our team, and we’re committed to learning from every experience to better serve our homeowners. Thank you again for your trust and for giving us the chance to make things right.

    Verified purchase
    Staff

    Reviewed June 3, 2025

    The guy that went and knocked on my door was a really nice guy. Then those that came after that were very nice with people too. When it came to the installation, it was good, quick and efficient. For what they offer, the quality was good. Their material is very good as well, I can't complain.

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    Response from Victory Home Remodeling

    Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our team delivered a smooth and efficient installation, and that you’re enjoying the quality of your new windows. We truly appreciate your trust in Victory Home Remodeling and are grateful to have had the opportunity to work on your home!

    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedStaffRates

    Reviewed June 3, 2025

    When Victory rep came out and did the representation, we really just fell in love with the product and that's what led us to end up going with the new windows. The guy was very informative and the experience was great.

    The installation was very quick. Two guys came, did everything they needed to do and they cleaned up after themselves. They left everything spotless. And then a little bit after, the manager came. And he was also very nice. There was something that was missing on one of the windows, so he got that fixed right away. It was good. We did the first five windows and then we ended up realizing we needed the rest of them fixed just to get it done right away. So, it ended up being 12 windows and it was broken up into two separate days.

    There was nothing that ended up being wrong, nothing that we didn't like. Everything was super smooth and fast. You have this idea of getting this done in your new house and it was just nice that it was all right away, a very quick turnaround.

    The people that we had spoken to were understanding of our budget and what we were looking for and the time frame that we had. And they were able to work with us. We only did the second floor. But if we wanted to get the first floor done too, they gave us a locked price or something to that regard, which we thought was very considerate, considering we’re getting so much done.

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    Response from Victory Home Remodeling

    Thank you so much for the thoughtful and detailed review! We're thrilled to hear that from the initial presentation to the final walkthrough, your experience with Victory was seamless and satisfying. It's especially rewarding to know that the quality of our product and service led you to expand your project from a few windows to twelve!

    We also appreciate your kind words about our team’s professionalism, cleanliness, and communication—those are core values we strive to uphold in every home we serve. We're grateful for the trust you've placed in us and look forward to the opportunity to work with you again in the future when you're ready for those first-floor windows!

    Verified purchase
    Customer ServicePricePunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed June 3, 2025

    We had a little bit of an ice storm and my gutters were kind of getting droopy. So, I was outside trying to adjust my gutters and happened to know this young guy walking down the street and approached me. He is with Victory and started asking me about my problems with the gutter. He said he could have somebody come out and look at it. At first I was a little reluctant, but I had nothing to do so I agreed.

    So, the next day, somebody came out and they were on time. They looked at the gutters and said that they can 100% fix it. There were certain things wrong with it, and then gave me a whole house type of thing.

    I wasn't getting everything done 'cause we were talking a lot of money, but I knew I needed a roof and I knew I wanted to get gutters. And they gave me a price that I was happy with. They were literally on time. They did exactly what they said they were gonna do. I was pleased with the amount of time that they did everything in and it was within a week. And they kept checking up on me, making sure everything was fine, how I wanted it.

    I wasn't gonna have the roof done. So, another guy came and gave me a price that was less than what they talked about at first, and I was happier with the price. They were very hands-on with people, although I talked to so many different people. Verbal conversation with somebody was satisfying to me compared to going through a website.

    I would and have recommended them. Just tell them what you want and stick by your guns. In my case, they wanted to do the whole thing and I’m looking at tens of thousands of dollars. I don’t need sidings as it’s not affecting the condition of my home where the gutters and the roof was. And they never once again mentioned siding. So far, everything's been really good.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your experience! We’re incredibly grateful you crossed paths with Aiden and that our team was able to step in when you needed support—especially during an ice storm and while recovering from surgery.

    We appreciate your honesty about the process and your advice to future customers. We always aim to provide thorough assessments and recommendations, but we respect every homeowner’s decision and timeline. We’re so glad we could deliver a solution that fit your needs and budget, and we’re thrilled to hear that the follow-up and final results met your expectations.

    Thank you again for your trust and for recommending Victory!

    Verified purchase
    Staff

    Reviewed June 3, 2025

    I was very pleased with the work Victory Home Remodeling did and how well they worked to make sure everything would fit perfectly when they came to install it. The end result seems to be very nice and the quality extremely good. Everything was done really well.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience! It's rewarding to see you take notice to the dedication of our installation team and process - I'll make sure to pass their praise along. We hope you enjoy you new home look and thank you again for trusting Victory!

    Verified purchase
    Sales & MarketingStaffRatesHonesty & Transparency

    Reviewed June 3, 2025

    I had a little damage up on my roof. It so happened that a Victory Home rep popped up at my door. I told him I wasn't interested in getting a new roof, but I’d probably have it patched up. I knew there was a couple of drips in the attic. He said they had people in the neighborhood and it was free to get an estimate. I let him take a look at my roof, and he spent a couple of hours with me. Finally, we went to the attic and he pointed out things to me that made me realize I had to do it. He was excellent and showed me what was going on. I knew he wasn't lying. We then came downstairs and worked the numbers. They put a new roof for me. The guys were very good and kept me informed what was going on. When they were packing and cleaning up, I told them I wanted one of their shirts so I could advertise their company. They gave me a Victory Home Remodeling shirt. They are really a top-shelf service.

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    Response from Victory Home Remodeling

    Thank you so much for this thoughtful and detailed review! It means a lot to hear that our team made such a strong impression from the very first interaction—especially as someone with a trades background who values honesty and professionalism. We're proud that our transparent approach, attention to detail, and follow-through helped turn your roofing concerns into a smooth and positive experience. And we’re glad you liked the sweatshirt—now you're officially part of the Victory family! Thank you again for your recommendation.

    Verified purchase
    TechPriceStaffRates

    Reviewed June 3, 2025

    The rep from Victory Home Remodeling knocked on my door, and the guy was just very thorough. He knew what he was talking about, and when he brought out his designs, I knew I wanted them. He showed me how the windows keep the air conditioning in and the heat out, and vice versa. When they came to do the install, they did very clean work with no mess at all. I’m satisfied with the product and the work.

    My only issue was that I was a little perturbed with their 11.99% interest rate since I’m financing it. They told me what the rate was upfront, but I just thought it was kind of high.

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    Response from Victory Home Remodeling

    Thank you for the thoughtful and detailed review! We're so glad to hear that our presentation, product knowledge, and installation process met your expectations—and that you're enjoying the visual and climate control benefits of your new windows. We also appreciate your honest feedback about the financing terms. While we're proud to offer flexible options, we understand the importance of transparency and will continue to emphasize that part of the conversation. Thank you again for choosing Victory Home Remodeling and for sharing insights that can help future homeowners make informed decisions!

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed June 3, 2025

    Victory Home Remodeling is a great company to have come out to your home. I had a very good consultation experience with them. They didn’t leave me with any doubts or questions, and they were very clear and informative, all the good things that a salesperson is supposed to have.

    The windows they installed are perfect, with no problems whatsoever. They just went about their work. When my five-year-old great-granddaughter who lives with me followed them around the house and asked questions, they took the time to answer her. They didn’t have to do that. They could have just ignored her, but they didn’t.

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful review and for trusting Victory Home Remodeling with your window installation! We're thrilled to hear that your consultation experience left you confident in our team and that the installation went smoothly. It's especially heartwarming to know our crew made a positive impression on your great-granddaughter—that kind of connection is what we strive for in every home. We truly appreciate your recommendation and are so glad we could deliver an experience that felt both professional and personal.

    Verified purchase
    Punctuality & SpeedStaffFollow-Through

    Reviewed June 3, 2025

    We had our roof done by Victory. It took about two and a half weeks to schedule the installation after we purchased it. They were very prompt, did a very good job, and everything went well. We’re very happy with the outcome.

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    Response from Victory Home Remodeling

    Thank you so much for your kind words and for trusting Victory Home Remodeling with your roofing project! We're glad to hear that our team delivered on the reliability and professionalism we strive for—from the smooth scheduling to the timely and thorough execution of the work.

    It means a lot to know you're satisfied with the final result and that you'd recommend us to others. Your success is our Victory!

    Verified purchase
    TechPricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed June 3, 2025

    The representative at Victory gave a presentation of the window and the screen and I loved it. He then spoke to his boss so because at first, I couldn’t afford what he was saying. So it came down to where we could afford it.
    I had double hung windows installed, which I could pull one down and the other up in the living room the kitchen, my bedroom, and in the back bedroom. Their quality is very nice. I love that the installers came out and did it all at once in one day. They did them all, two guys apiece and it was done quickly.

    I like the little screens too. If they mess up, you just rub it, and it goes back together if you get a hole in it. Then the air that was coming through the house. They caulked it all around, and so there's no air now coming through.

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    Response from Victory Home Remodeling

    Thank you so much for your detailed and thoughtful review! We're thrilled to hear that our presentation, pricing flexibility, and efficient installation helped make your decision to go with Victory Home Remodeling the right one for you.

    It’s great to know the new double-hung windows are performing well and features like the self-repairing screens and draft-eliminating insulation are making a noticeable difference in your home. We pride ourselves on both the quality of our products and the professionalism of our installation teams, and your feedback means the world to us.

    Thank you again for your recommendation—we truly appreciate your support!

    Verified purchase
    Customer ServiceSales & MarketingPriceOnline & AppRefunds & PayoutsStaffEase of UseRates

    Reviewed June 3, 2025

    Victory Home remodeling definitely exceeded our expectations. They installed our windows and gutters, and once everything was done, the work looked great. It's fantastic quality and knowledge, and top-notch service. The installers were quick, efficient, walked through everything, and cleaned everything up. It was a very painless process. Even the people that knocked at our door and had conversation with, were just great that’s why we ended up choosing them. They weren't the most expensive and definitely weren't the cheapest, but you also get what you pay for.

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    Response from Victory Home Remodeling

    Thank you so much for this glowing review! We're thrilled to hear that your experience with Victory Home Remodeling—from that first knock on the door to the final results—was nothing short of outstanding.

    It’s wonderful to know our team’s communication, professionalism, and craftsmanship made such a strong impression, and we’re especially happy the new windows and gutters exceeded your expectations. We agree that quality and service matter, and we’re grateful you saw the value in what we delivered.

    Thank you for your kind words and for recommending us so confidently—we’re honored to have earned your trust!

    Verified purchase
    Contract & TermsPriceMaintenance

    Reviewed June 3, 2025

    I chose Victory because they gave me pretty much the best deal, and I’m loving the quality and very happy with the overall cost. The presentation was good, too. I purchased double-hung windows, and the installation went good except for one thing, they moved the bed and accidentally broke the bed frame.

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful and honest review. We’re glad to hear that your consultation and installation experience was smooth overall, and that you're happy with the value and quality of your new double-hung windows.

    We’re truly sorry to hear about the issue with your bed frame. While accidents are rare, we take incidents like this seriously and appreciate you bringing it to our attention. Your feedback helps us improve our care and attention during every step of the process.

    Thank you again for your recommendation—and for trusting Victory Home Remodeling with your home.

    Verified purchase
    PricePunctuality & SpeedMaintenanceStaffRates

    Reviewed June 3, 2025

    The presentation from Victory Home Remodeling was very nice, and it just seemed like a right fit. The price was originally out of my range, but they worked with me to get it down to where I felt comfortable. It wasn’t like they were trying to force anything on me, and they gave me ample time to make a decision. From that, it was a very positive experience.

    The day they came out to do the roofing, I thought they did a phenomenal job. They got there about 7:00 in the morning and worked nonstop until they were done around 1:15 in the afternoon. It was about an 18-degree day, I couldn’t even believe they were still coming. They cleaned up all the trash and everything. It exceeded my expectations. It was better than I could have ever expected.

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    Response from Victory Home Remodeling

    Thank you so much for your incredible review! We’re thrilled to hear that your experience with Victory Home Remodeling was not only smooth and pressure-free but also exceeded your expectations in both service and quality.

    Our team takes great pride in showing up ready—rain, shine, or even 18-degree weather—and it’s wonderful to know their hard work and dedication made such a strong impression. Your recommendation means the world to us, and we’re honored to have earned your trust. If there’s ever anything else we can do for you, don’t hesitate to reach out!

    Verified purchase
    Customer ServiceTechSales & MarketingPriceStaffRates

    Reviewed May 29, 2025

    I liked Victory Home Remodeling’s presentation so I had them do my 4 windows. They did exactly what they said they were going to do. They had people come out. A project manager came out. Surprisingly, there was a young lady who was in charge of the crew, and she knew everything there was to know, walked me through it afterwards. She was the one who did the caulking, which came out beautifully. They inspected even after the work was done, showed me how to open, close, tilt the windows, and so on, and I was thoroughly satisfied. The quality was fantastic and it's a very satisfying experience.

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    Response from Victory Home Remodeling

    Thank you so much for the thoughtful and detailed review! We're thrilled to hear that our presentation, installation, and customer service all lived up to your expectations—and that our project manager and crew, especially the lead installer, made such a positive impression. We truly appreciate your honest feedback on pricing and are glad that the quality and experience still made the project worthwhile for you. Your recommendation means a lot, and we’re grateful you chose Victory Home Remodeling. Please don’t hesitate to reach out if we can help with anything else in the future!

    Verified purchase
    Staff

    Reviewed May 28, 2025

    We decided to go with Victory Home Remodeling after they were recommended by someone. They're all double-hung windows, and the quality seems fine.

    Installation was very good. They were very kind and respectful of everything in our house. They cared about my house. They cleaned up, and I found them exactly competent to work with.

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    Response from Victory Home Remodeling

    Thank you so much for the wonderful review! We're thrilled to hear that you had a positive experience with our team and that you're enjoying your new double-hung windows. Our installers take great pride in their professionalism, attention to detail, and cleanliness, so it's great to know that stood out to you. If you ever need anything in the future, we're always here to help!

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed May 24, 2025

    Victory Home is a GAF contractor. They say only a certain amount of people are GAF-certified, and that helps with the warranty. The quality seems good.

    The sales rep was attentive and seemed to know what he was talking about. We didn't purchase any windows. They replaced the skylights on the roof. The cost was high, but they did a good job. They did it quickly and were in and out. It was like a three-day process. I just wasn't happy with two things.

    Our biggest complaint was that they didn't do a good job cleaning up. We found 40 big nails on our deck, and there was packaging left behind. There was wood and other shingle debris on the grounds. The project manager assured us that they were cleaning that. They prided themselves in being a lot cleaner than other companies. We have dogs and two small kids, and for that amount of nails to be there was crazy.

    The other complaint was the previous owner had run security camera cables through the soffits. When they put up the new soffits, they left the cable out. I asked if they can fix that, but the gutter guys that they had come in the last day just took the cable and threw it on top of the roof.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience — we truly appreciate the honest feedback. We're glad to hear the initial process and skylight installation went smoothly and that you found value in the quality of our certified materials and warranty.

    That said, we’re very sorry to hear about the post-installation debris and the mishandling of your security camera cables. That’s not the level of care we aim to deliver, and we take your concerns seriously — especially when it comes to safety for children and pets.

    If you're open to it, we'd appreciate the chance to connect further to ensure everything was resolved to your satisfaction. Please feel free to reach out to us at CustomerSuccess@victoryhrg.com so we can review the details more closely and make things right. Thank you again for helping us grow and improve.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2025

    The Victory representative told me about the windows and they were very good with the presentation. They just finished four more windows two months ago. The windows are very good. They did the whole house. They did the gutters too. I would recommend them. They did a good job on my house.

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful and detailed review! We’re thrilled to hear about your satisfaction with both the windows and gutters—and especially that our team made such a strong impression from start to finish. Your kind words about our communication and customer service truly mean a lot to us.

    It’s always our goal to deliver top-notch quality and a smooth experience, and we're honored to know you'd recommend us to others. If you ever need anything in the future, we’re just a call or email away!

    Verified purchase
    PriceRates

    Reviewed May 24, 2025

    My experience with Victory was not a very good one. People who are in business should sit there and listen to what customers are saying. But Victory didn't listen to what I had to say. They went and did the roof on a snowy cold day with ice on the roof, and then told me I had a bad house and that all my wood was rotted. But the house was not that bad. When they did the roof, they used one piece of plywood out of 4 pieces of ¾-inch plywood.

    After the job was done, everything was done pretty well. I understand about the cleaning because there was snow on the ground and ice. They had nail, roofing, and all that stuff still on the ground. The crew came back and cleaned it up a little bit. They also came and installed the gutters and the downspouts. What we paid for this job with the gutters and the roofing was probably about 23 grand, which was a little bit much. My roofing with Victory is done and paid for, and I don't want anything to do with them anymore.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience—your feedback is incredibly important to us. We're sorry to hear that aspects of the process didn’t meet your expectations, especially around cleanup and the initial perception of your home’s condition. Thank you for allowing us to return and making things right - this is the exact feedback we need in order to grow as a whole.

    For transparency, our records indicate the project cost was in the $18,000–$19,000 range. If you have any paperwork suggesting otherwise, we’d be happy to review it together. We’d also welcome the chance to connect further—please don’t hesitate to reach out to CustomerSuccess@VictoryHRG.com if you'd like to discuss your experience in more detail!

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    Customer ServicePriceStaffRates

    Reviewed May 24, 2025

    I used a couple of companies for windows. But it was a positive experience with each of them. I don't wanna talk bad about either one 'cause I was very happy with the service. But if I had to say which one the most, it would be the last ones that we dealt with. It was like we were dealing with old friends. That's exactly how we felt. We felt like we got to know them. It was great. I was happy. We had done comparisons before. Of course, you want everything to be free, but under the circumstances, we were very happy.

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    Response from Victory Home Remodeling

    Thank you for such a thoughtful and heartfelt review! We’re so glad the experience felt like working with old friends—that’s exactly the kind of connection we strive for. Your kind words about our team, service, and pricing truly mean a lot. We appreciate your recommendation and are here whenever you need us again!

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    PricePunctuality & SpeedStaffRates

    Reviewed May 9, 2025

    One of the representatives from Victory, his name was Bob, rang my doorbell while I was at the nail salon, and I just happened to answer my Ring doorbell to respond to him. And he said he wanted to talk to me about possibly getting some new windows. And I was elated because just two days before that, my husband was just saying, ''We gotta get some new windows. We gotta get some repair work done.'' I told Bob he was godsend. And from there, we got the windows, got the gutters done and everything, and we've been very pleased.

    The installation process was awesome. The guys were here bright and early. They did an awesome job. However it was very pricey. I was telling my husband that maybe we should postpone, but we needed some repair work. We needed new windows. We've been in our home 25 years. He was very insistent, so we got the windows. I love them and my husband is a little bit happier than I am.

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    Response from Victory Home Remodeling

    Thank you so much for the thoughtful review! We’re glad that the timing worked out perfectly and that you’re pleased with the quality of the windows and gutters. We truly appreciate your feedback on the pricing, and we understand that investing in home improvements can be a big decision. We're glad you felt confident in choosing quality for your home. The team is thrilled to hear you’re happy with the installation, and we’ll continue to strive to make every part of the process seamless and worthwhile for our customers. Thanks again for trusting Victory!

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed May 8, 2025

    The installers finished quickly, and they're good quality windows. However, the initial sales pitch took too long. I already needed new windows, so the salesman didn’t need to stay for three hours trying to convince me. I know they’re trained to wear people down, but I didn’t need that. By the time he left, it was already 9:00 PM.

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    Response from Victory Home Remodeling

    Thank you for the thoughtful review! We’re glad to hear that the project was completed quickly and that you’re satisfied with the quality of the windows. We also appreciate your candid feedback about the consultation experience. While we aim to be thorough, we understand that every homeowner’s time and preferences are different — and we’re always working to strike the right balance. We’ll use your input to help improve moving forward. Thanks again for choosing Victory!

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    Customer ServiceStaff

    Reviewed May 8, 2025

    Everybody at Victory Home Remodeling was very pleasant and ready to answer questions. The windows look great and I will recommend them. They said there’s a lifetime warranty and it will be helpful if they give me a certificate. When people are selling property now, one has to go through all the paperwork and find the bill.

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    Punctuality & SpeedStaff

    Reviewed April 26, 2025

    Someone from Victory Home Remodeling actually came door to door, and the purchase process turned out to be very easy. The installation was very effective. They were quick and did a great job of cleaning up after themselves once they were done. There was really minimal inconvenience for me, and the roof looks great. I've got no complaints.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your experience! We're thrilled to hear that everything from the initial visit to the final installation went smoothly and met your expectations. Our goal is always to deliver top-quality results with as little disruption as possible, and it’s great to know our team accomplished that for you. Thank you for trusting Victory with your home!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 26, 2025

    Victory Home Remodeling gave me a good tutorial about the windows and how they're made. They had excellent follow-up and they had managers and supervisors that were there. They followed it all the way through. They have a very professional staff. They really want to help and take care of you.

    When I told them about an issue I had with the sliding, they checked it out and they were very good at lowering the interest rate and trying to bundle it up before I made my first payment on the other stuff. It worked out well and the quality is very good.

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you had such a positive experience with our team — from the presentation to the follow-up and the extra care taken along the way. We truly believe that strong communication and genuine connection make all the difference, and we're so glad you felt that throughout your project. If there's ever anything more we can do for you, our Customer Success Managers are ready to assist!

    Verified purchase
    PricePunctuality & SpeedEase of UseRates

    Reviewed April 24, 2025

    I got a lot of work done at a reasonable price. I liked their products, the price was reasonable, and I was able to have it financed. Victory did a good job on our gutters and front window. We had an issue with the mess they left behind when they did the gutters, but they came right back and cleaned it up, and the window was well-built. They also did my roof, and a few days later, they came and installed my solar panels. The roof should have cost between $15,000 and $20,000 and I got it for $5000, so I got a big discount, and I was happy with that. They did the roof on a windy day, and they did a decent job of cleaning up afterwards.

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you’re happy with the overall value and reliability of the work we provided—from gutters and windows to coordinating your roof ahead of solar installation. It means a lot to know that our team helped make the process smooth and cost-effective for you.

    We truly appreciate your understanding regarding the minor cleanup hiccup, and we’re glad we could resolve those quickly. If there is anything else that could help us earn that 5th star please let us know, your feedback helps us grow and continue improving. Thanks again for trusting Victory Home Remodeling—we’re here if you need anything in the future!

    Verified purchase
    Customer ServiceSales & MarketingStaffBilling

    Reviewed April 24, 2025

    Victory Home Remodeling came and talked to us I like that group of people, and they were fine, except for the one who decided he had to use my bathroom. I liked what went on with the glass doors and windows, and I can’t say that I don’t approve of it. In fact, they were smart enough to go to my bank and get their money from there because I couldn’t possibly have had that in my hand.

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful review and for trusting Victory with your window and door project—we’re glad to hear you were pleased with the quality of the installation and that the financing process went smoothly.

    We truly apologize for the inconvenience with your carpet and for the unwanted follow-up calls. That’s never the experience we want our homeowners to have, and we appreciate you bringing it to our attention.

    If you’d like to be fully removed from our calling list, please email Jonathan.pett@victoryhrg.com and he’ll take care of it right away. Just a heads-up—doing so will restrict our system from ever outbound calling you again.

    We’re grateful for your feedback and for giving us the opportunity to improve.

    Customer ServiceSales & Marketing

    Reviewed April 17, 2025

    I have never contacted this company but they have called me 6 times in the past two days. It’s always from a different number. I have to keep blocking each number. I report each one as spam. Hopefully they will be reported often enough as spam by others and they won’t be able to get through to anyone with a decent spam blocking app. Why in the world would anyone want to hire a company that continually harasses you with phone calls. I wouldn’t hire them if they were free. This is the most unbelievable business practice I’ve ever had the displeasure of experiencing.

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    Response from Victory Home Remodeling

    We’re truly sorry for the frustration this has caused and appreciate you bringing it to our attention.

    We want to be transparent—Victory Home Remodeling only contacts individuals who have either scheduled an appointment, requested information online, or contacted us directly in the past. We do not cold call randomly, and we’re actively investigating how your information may have entered our system.

    That said, your experience is clearly not what we aim for. We want to make this right. If you could please email your contact details to info@victoryhrg.com with the subject line “Remove From List”, our team will immediately ensure you are removed from all future outreach.

    We sincerely apologize again and hope we have the opportunity to resolve this respectfully and swiftly.

    Verified purchase
    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffRatesTransparencyTimeliness

    Reviewed March 26, 2025

    I've lived in my house for 40 years, and my roof was getting old. I knew I needed a new roof. A company called Roof Maxx sprays something on the shingles and revitalizes them. I had them come out and look at it, and they were going to do my roof. I had cleaned one side of my gutters where the property isn't as high, and I didn't have to go up the ladder as high. The other side of my house was higher, and I didn't clean that side of my gutters.

    After the guy came to do the roof, they sealed my roof and started the whole procedure for the Roof Maxx, which was going to be $2000. But the guy was gonna be nice, and he went to get his leaf blower to clean my gutters. He walked on a part of my roof and his foot sunk in the wood, so he told me that there was a problem. I had had a fire up in my attic many years ago, and I never replaced some of the paneling. I live here by myself and my three dogs, and I don't need the upstairs. I hardly ever go up there. But it was a good thing that it happened. He got a tarp and covered it.

    The next day, I wasn't really ready to think about a new roof, but I went on the internet on my phone. I went on a company similar to Angie's List. I was trying to get telephone numbers for roofing companies, and I had to put in my name and address. I went into the bathroom and then my phone started ringing. It was a roofing company calling me because the websitehad already put my information out and they saw that I needed a roof.

    They happened to be available to come that day. I was really glad that the guy found the rotted spot because when the guy from Victory came and we went up there and looked, there was a lot of rotted wood. Had it snowed and I didn't have that repaired this year, my roof would have caved in. Where it was rotted the most was right above where I sit in my den watching TV all the time with my dogs. So it was a good thing. They were here all day because they were explaining their product and they wanted to sell me a roof.

    I really wasn't ready to buy a roof that day and I kept telling them I was not signing a contract that day because I was gonna get estimates and then pick one. I wasn’t gonna go with the first company, and they were the first company. By the time we had gotten done negotiating, I said to the guy this is what I want, and he said he couldn’t do that." I said then get out of my house.

    He left and he didn't pressure me. I thought he was gone. I didn't realize he was sitting in his car out in front of my garage. 20 minutes later, he knocked on my door and said his boss said that if I agree to not cancel—because you can cancel the agreement in three days if you don’t wanna do it—and if I really want it, they would give me that price. I said okay, and I signed the contract. They brought the stuff the next day, and they came the day after.

    Everybody I talked to was great up until the day that the work was supposed to start at 7 o'clock in the morning. Six guys in a white van came to my property and none of them really understood English, and I don't speak Spanish. So I said they were not working on my roof until somebody came here that I could speak to. That was the only problem I had with them.

    I started calling the company, and one of the guys understood me enough to sit in the van and call the guy who was supposed to be here on his cell phone. I was told there would be a manager here from the beginning of the project to the end.

    Somebody told me he was late in traffic, but when I talked to him, he said he had two jobs that day, and he went to make sure the other one started first, and then he was coming here. I said that was fine, but I couldn’t have guys going up on my roof that I can't make understand where I don't want them to walk and fall through my roof. I didn’t want any lawsuits. I was really beside myself. But he came within 45 minutes then the work started, and it was no problem after that. Since then, I'm perfectly satisfied with it.

    Everybody that I had talked to on the phone all understood and agreed with me. They went above and beyond from that point on. They even came back the next day and installed the gutters that they threw in. They took my old gutter and put it up for me on my garage that didn't have a gutter. They cut it and fit it. They were very accommodating.

    You can't expect someone to allow people to start working on their house if they can't understand what they’re saying. They have to be able to communicate in English that I can understand. They have to understand my English and acknowledge that they can. They pretty much looked at me like I was speaking a foreign language to them as they were to me. That's why it freaked me out. I was spending a lot of money and I was paying cash. I didn't finance it. I was taking the money out of my savings account.

    I was worried about flat tires and them cleaning up, but they cleaned up several times over. While they were working, they covered everything. They were very professional from 45 minutes after when they started till they were done till the next day. For the first time in my life, I don't regret going with the first people that I went to look at. I've learned through experience to always get a few estimates and not go with the first one. I was very skeptical, but I had a price in my head before I even had them come over.

    I realized I didn't just need them to take off the shingles. On one whole half of my roof, they needed to replace the wood also under the shingles and expose the beams. The beams were okay but the wood was rotted in a lot of spots because that was like the dark side of my house that didn't get sun much during the day. Over the years, it got a lot of water under it and it rotted. They replaced a lot. I got my warranty from the shingle company and I'm completely satisfied.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your experience with us! We're thrilled to hear that, despite any initial challenges, we were able to meet your expectations and provide a smooth, professional experience. We appreciate your patience in ensuring everything was done to your satisfaction. It's great to know that our team exceeded your expectations with their attention to detail, safety, and cleanup, as we strive to deliver the best possible service! We also appreciate your acknowledgment of the team's hard work in taking care of not just your roof but your gutters as well. Should you need anything in the future, please don't hesitate to reach out. Thank you for trusting Victory Home Remodeling with your home!

    Verified purchase
    Staff

    Reviewed March 25, 2025

    Victory Home Remodeling came by, gave me an estimate, and I said okay. The team who came out was okay, and so was the installation process.

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    Response from Victory Home Remodeling

    Thank you for taking the time to share your feedback! We're glad the installation went smoothly as planned and you were pleased with the result! If you ever need any further assistance or have additional projects in mind, don't hesitate to reach out.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 25, 2025

    The customer service and the salesman were great. He explained everything in detail. He didn’t say, “Okay, we’re going to put this type of window in,” and he showed me how it was insulated, how it was going to block the sun ray out, how it keeps heat in in wintertime and how it keeps it cool in the summer. I was impressed with all of that. I had got a sliding glass door. The installers were nice and quiet, and they did everything quickly. Next thing I knew, my doors are out. Overall, Victory is great, and the door is excellent.

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    Response from Victory Home Remodeling

    Thank you so much for your kind and thoughtful review! We're so pleased to hear that your experience with Victory Home Remodeling exceeded expectations. From the thorough explanation by our salesman to the efficient and professional installation team, we’re glad we could provide you with the high-quality service and products you deserve. Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. Thank you again for trusting Victory!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 25, 2025

    Their salesperson came to my door, and my interaction with him was pretty good. I had double-hung windows installed. The installation was fine and quick, and they did a good job.

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    Response from Victory Home Remodeling

    Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Victory Home Remodeling was so positive, from the initial interaction to the smooth and quick installation of your new double-hung windows. It’s fantastic to know that our customer service and fair pricing made a lasting impression on you. We truly appreciate your recommendation and look forward to working with you on any future projects. Thanks again for choosing Victory!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 8, 2025

    Victory Home came to the house a second time, and everything they showed us seemed great. The installers did a great job. The roof looks nice and I like it very much. But after it was done, we had to sign so they could get paid, they came at 5:00 at night when we couldn't see anything to do a walk through. He went through the information regarding any service, but then he wouldn't leave. He wanted to sell gutters, and he ended up staying until we finally had to tell him to go. He also held me hostage. He wouldn't leave until I wrote a good review on Google. They're all very nice and friendly, but they're always going to upsell.

    I had to call them because I thought there was something missing on the roof. I sent pictures through the website, I didn’t get a response, so I followed up. I got ahold of somebody, and he sent me a picture of what the roof looked like when it was done, so they did get back to me and explained what was going on. There was a young man that said he was gonna be on the jobs, but he just came to the door and showed his face while everybody was working and had me come outside and look. So, they must have a lot of jobs that they go to different houses, and they show their face, and that’s it.

    I have patio furniture outside, and I always have it shrink-wrapped. This way, it protects it during the winter. They came, put these big pieces of wood on top of the shrink-wrap patio furniture, and they dumped all of the roofing on top of it. I told them about it and first they said they would take care of it and then they couldn’t guarantee it. So, that irritated me because I know the chairs are gonna be like a little accordion and there's nothing I can do about it.

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    Response from Victory Home Remodeling

    Thank you for sharing your honest feedback. We're glad to hear you're happy with the quality of your new roof and that our customer service team was responsive in addressing your concerns. However, we sincerely apologize for any pushiness you felt during the process—that’s not the experience we want for our homeowners. We also regret the oversight with your patio furniture and will use this feedback to improve our practices. Your input is truly valuable, and we appreciate the opportunity to learn and grow. If there’s anything further we can do, please don’t hesitate to reach us at our customer success hotline (908-320-8023)!

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    PricePunctuality & SpeedStaffRates

    Reviewed March 7, 2025

    We got six small windows and a big window installed by Victory Home Remodeling. The big one in the front of the house cost $20,000 for one. It’s beautiful and good. The representative explained to me whatever I asked him.

    I didn’t shop around much. I think it was a bit more expensive than somebody else’s, but they did a good job 100%. I have no complaints.

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    Response from Victory Home Remodeling

    Thank you for sharing your feedback! We’re glad to hear that the installation went smoothly and you’re happy with the final result. Our Customer Success team did try to reach out to connect with you as we genuinely want to understand how we can improve your experience and make it a 5-star one. We value your input and would love to hear more about your thoughts so we can continue to enhance our services. Please feel free to give us a call back—we’re here to ensure you’re completely satisfied!

    Verified purchase

    Reviewed March 7, 2025

    Victory Home Remodeling's presentation was pretty good. What got me was the technology with the screen windows where if it’s a hole punch in it, you just scratch it and it refilled itself.

    Everything is good. I love the quality of the windows and it’s a good job, the installation went well. Victory Home Remodeling is a great company and I would recommend them.

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful review! We’re thrilled to hear that you’re pleased with your new windows and the innovative features, especially the self-repairing screen technology. We’re also glad the presentation met your expectations. We understand that you weren’t present during the installation, but we’re happy to know everything went smoothly. Your recommendation means a lot to us, and we’re here if you ever need anything in the future. Thanks again for choosing Victory Home Remodeling!

    Verified purchase
    CoveragePriceStaffBillingRates

    Reviewed March 6, 2025

    Victory Home is a good company. I like them. I chose to work with them because the sales representative who came out spent a pretty good amount of time explaining and showing. What he said would take an hour, but he was here almost four hours.

    So, I purchased regular home windows for the whole house except the kitchen and laundry room. And I’ve never seen guys work like the installers did. They were fantastic. And their cost was pretty reasonable compared to what everybody else was giving me.

    And after the windows were installed, my heating bill went down, which is amazing. Well, I have solar as well. So, it’s between the two. So, we really like it. You can tell the difference in the house.

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    Response from Victory Home Remodeling

    Thank you for your amazing feedback! We’re thrilled to hear that our time spent explaining your options made a difference and that the installation helped reduce your heating bills. It’s great to know our pricing and the quality of our windows met your expectations. We truly appreciate your kind gesture of lunch for our team and are so grateful for your recommendations. Thanks again for choosing Victory Home Remodeling!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 6, 2025

    I spoke with a guy who was outside, and he asked me about the windows. I talked with him, liked what he was saying, and we went from there. I purchased regular front windows. The installation was quick and neat. It was nice.

    I love the new windows. They did a beautiful job. The installers were professional, which is what I appreciated most.

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    Response from Victory Home Remodeling

    Thank you for your kind words! We're glad our team made a great impression and that you're happy with your new windows. We appreciate your support and are here if you ever need anything!

    Verified purchase
    Sales & MarketingStaffRates

    Reviewed March 6, 2025

    When the sales rep from Victory came and showed me the number of leaks we had and the mold I had on one of the windows, I decided to have it done. I had two separate installations, had great results in one area, so they were good with that, and other area is less than what I thought it would be ‘cause I still have leaks there. So, I'm gonna have PSE&G check that area and then I'll get back to Victory if there are issues, to fix them. I'm not satisfied with that portion of it.

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    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed March 6, 2025

    It was the coolest thing. Victory Home Remodeling had a salesman going door-to-door and it was refreshing to see a guy out hustling and selling for his company. The gentleman who came out to do the estimate for us was beyond professional, and he's the reason we moved forward ‘cause he did a demonstration that sold me and my wife on it. We had nine windows installed. The project manager showed up before the crew arrived, made sure we were comfortable and we knew everything that was gonna take place, every step, every phase. Then the crew showed up, did the work and got it all done in one day, so I was impressed. The actual finished product was better than what we imagined and we loved it. The price was a little bit higher than we expected, but it was nothing crazy once you figure in the warranty, so it all panned out. They also called back to make sure we were satisfied with the work.

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    Response from Victory Home Remodeling

    Thank you so much for your thoughtful and detailed review! We love hearing how our team's personal approach, professionalism, and commitment to quality made such a strong impression. It's great to know that from the initial consultation to the final installation, you felt informed, confident, and ultimately happy with the transformation of your home.

    We truly appreciate your perspective on pricing and are glad that the long-term value, warranties, and quality made it a worthwhile investment. Our goal is always to provide homeowners with a seamless, high-quality experience, and it’s rewarding to hear we met those expectations.

    Thank you again for your recommendation and for recognizing our team's hard work. If you ever need anything in the future, we’re just a call away! Enjoy your new windows!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 6, 2025

    I wasn’t prepared to do the project until summertime, but I didn't mind having somebody come and have a conversation. The representative from Victory Home came to the house and explained everything to me in a way that made sense. I liked what he showed me, he made me believe in the company, and I was able to get it done sooner than later. All the boys who came were excellent. The quality of work was great, they communicated well, which was very important for me, they understood exactly what I needed and what I wanted, and everything was taken care of properly.

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    Response from Victory Home Remodeling

    Thank you for your fantastic review! We’re thrilled to hear that Marcus and Chris provided such a clear and confident experience, making your decision an easy one. Communication and quality are at the heart of what we do, so knowing that our team met your expectations means a lot.

    We truly appreciate your recommendation and are grateful for the opportunity to work on your home. If you ever need anything in the future, don’t hesitate to reach out! Enjoy your newly improved space!

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPricePunctuality & SpeedMaintenanceStaffEase of UseRates

    Reviewed March 6, 2025

    Victory Home Remodeling had good communication, it was hassle-free, and the key factor was they provided lifetime warranty. If something were to happen, I could call them and they would come back and repair the damage. Their assurance that they would take proper steps to make sure the job was done the first time was a big factor as well. The sales rep came, looked around the property, and took pictures. He discussed his findings and the service that they could provide and how they’d do it, showed me samples of the materials they use, we talked about pricing and payment plans, and we ended up starting the following week. I was a bit apprehensive at first because they were more expensive than the competitors, but they did such a great job with the gutters, it was worth it. When they did the roof, I was at work and by the time I came home, I had a brand new roof, and it was well done. That price point was the highest I've ever experienced, but when it comes to not skipping corners and the ability to call them back and have them fix what they did, all free of charge, it levels out.

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    Response from Victory Home Remodeling

    Thank you for your thoughtful and detailed review! We truly appreciate you sharing your experience and highlighting what stood out to you—from our lifetime warranty to the professionalism of our team and the quality of our work. It’s great to hear that our strong communication and commitment to doing things the right way made the process smooth for you.

    We also appreciate your transparency about pricing. We strive to provide top-tier materials, expert craftsmanship, and a warranty that ensures long-term peace of mind, but we understand that cost is always a factor. Your feedback is invaluable, and we’ll continue working toward delivering even greater value in the future.

    We’d love the opportunity to earn that 5th star next time! Thank you again for your trust and recommendation—we’re grateful to have had the chance to work on your home.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 6, 2025

    We chose Victory because of their business model, and we didn’t really look into any other companies. Everything was fast and fluid, and we always had someone we could reach out to. Overall, the experience was fairly positive.

    Their products are very good quality, and I was impressed with how quickly everything was completed. If you’re looking to get work done fast, not the cheapest option, but a fair price, Victory is the company to go with.

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    Response from Victory Home Remodeling

    Thank you for your thoughtful review! We’re thrilled to hear that you had a smooth and efficient experience with our team and that our commitment to quality and customer service stood out. We appreciate your kind words and your recommendation to friends and family—it truly means a lot. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your home improvements!

    Verified purchase
    Customer ServiceStaffRatesCommunication

    Reviewed March 6, 2025

    Victory gave a pretty good presentation of their products. The installers were professional and nice, and they did a really good job. The products themselves seem very good.

    What I didn’t like was that once the project was finished, no one came to talk to me or do a walkthrough. I had some concerns, and a walkthrough would have pointed out a few construction flaws. They were minor, but the fact that they showed up after the project was done really turned me off from Victory.

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    Victory Home Remodeling
    Response from Victory Home Remodeling

    We truly appreciate your honest feedback and completely understand your disappointment regarding the lack of a post-installation walkthrough. That is not the level of communication we strive for, and we apologize for any frustration this caused. We’ve already reached out to discuss your concerns and have a process in place to ensure that any issues are properly addressed. Your satisfaction is important to us, and we’re committed to making things right. Please don’t hesitate to reach out if there’s anything else we can do for you!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed March 1, 2025

    Victory Home Remodeling has a decent reputation and they happened to come by right at the time I was contemplating getting work done. They came, they said what they were gonna do, and then they did what they said they were gonna do.

    The windows I got were nice, and I’m happy with the work that they did. They were very reactive and responsive when I had questions, and they were fairly pleasant to deal with. I could have gotten less expensive somewhere else, honestly, but they seem to be decent quality for what I paid for them.

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    Response from Victory Home Remodeling

    Thank you for your 5-star review! We're glad our team was able to provide a smooth and efficient experience while delivering high-quality windows. It’s great to hear that our customer service met your expectations and that you’re satisfied with the results. We appreciate your honest feedback on pricing as well—quality and value are always top priorities for us. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new windows!

    Verified purchase
    Customer ServicePunctuality & SpeedRates

    Reviewed March 1, 2025

    I got 22 windows from Victory Home Remodeling and installation took a couple of hours. One of them was our sliding glass back door. They’re just normal windows that you slide up and down. Recently, we were trying to speak to somebody about getting one of their techs to come out here ‘cause late at night when it gets colder out, it feels as if these windows are not keeping the cold out as much as our old windows were. But we never got the phone call back from the people that dealt with it.

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    Response from Victory Home Remodeling

    Thank you for bringing this to our attention as we apologize for the poor experience, you deserve better! I appreciate you taking our phone call, we are determined to come service your home and get this issue resolved!

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    Customer ServiceTechPriceOnline & AppStaffEase of UseRates

    Reviewed March 1, 2025

    Victory Home Remodeling came to my house and they showed me the benefits. The visit was good and it as done in a respectful approach. They were good at selling, and I ended up buying 18 double-hung windows and sliding door. The installation took two days and it was well-organized, well-prepped, and everything was well-discussed. Their website is easy to use too.

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    Response from Victory Home Remodeling

    Thank you for your honest and thoughtful review! We truly appreciate your kind words about our team, the installation process, and the quality of our work. It’s great to hear that you were impressed with the results!

    We also value your feedback on your overall experience and would love to know—what could we have done to earn that fifth star? Your insight helps us continue to improve and provide the best possible service. Thanks again for choosing Victory, and we’re always here if you need anything!

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    Customer ServicePriceStaffRates

    Reviewed March 1, 2025

    I liked the presentation that Victory that the customer service reps did, and they brought samples with them. They did a very good job. I had five windows put in, but they have to call back because they need to put some more nails in to attach one of the windows. Still, I had a good experience and the product is good.

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    Response from Victory Home Remodeling

    Thank you for your thoughtful review! We're glad to hear you had a positive experience overall and that our team made a great impression. I just sent you a text with instructions on how to schedule a service for your window—we want to make sure everything is perfect for you! If you need any further assistance, don’t hesitate to reach out. We appreciate your trust in Victory!

    Resolution

    Reviewed Feb. 28, 2025

    Originally wrote a disappointing review regarding my experience with Victory Home Remodeling after purchasing replacement windows from them but they have been proactive at correcting the issues I originally complained about. Unfortunately, there was no other way for them to make the window AC fit but to remove the handles- we are now fine this way as long as the AC fits. The manager, Jonathan, was very attentive in making sure that everything was corrected to our satisfaction. So far, the windows are doing what it's supposed to do.

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    Response from Victory Home Remodeling

    We truly appreciate you updating your review and giving us the opportunity to make things right! Our goal is always to ensure our homeowners are fully satisfied, and we're glad Jonathan and our team could address your concerns. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new windows!

    Verified purchase
    PriceStaffRates

    Reviewed Feb. 17, 2025

    Their presentation was impressive, as they were not only polite but also very knowledgeable about their products. I had 12 windows installed and they managed to complete all the windows in just one day. I was pleased with the quality of the windows, as they were better than what I previously had, and the team took the time to walk me through the completed work. If a friend were to ask, I’d recommend Victory Home Remodeling. Although the price was a bit high, largely due to the additional gutters that brought the total to $26,000, but I have 15 years to pay it off.

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    Response from Victory Home Remodeling

    Thank you for your thoughtful review! We're thrilled to hear that our team impressed you with their knowledge and professionalism, and that you’re happy with the quality of your new windows. One day installations are a testament to our crew’s dedication to efficiency and excellence! We appreciate your trust in us and your willingness to recommend Victory Home Remodeling to your friends. If you ever need anything or have any questions, don’t hesitate to reach out. Enjoy your upgraded home!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Feb. 17, 2025

    I had Victory Home Remodeling install new windows in my home. I chose them because I found them through a paper advertisement, and the representative who came to my house was very pleasant and professional in his approach. I am quite pleased with the quality of the windows so far. Overall, my experience with Victory Home Remodeling was very good.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your experience! We’re thrilled to hear that you’re pleased with the quality of your new windows and had a positive experience with our team. We strive to make every step of the process smooth and professional, and it’s great to know that reflected in your experience.

    If you ever need anything in the future or have any questions, don’t hesitate to reach out. We’d be happy to help!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 17, 2025

    I recently had Victory Home Remodeling take care of my roofing and windows. A representative had initially stopped by our house, which led to setting up an appointment. Their presentation was thorough, detailed, and informative, and they answered all my questions while providing multiple samples to help make an informed decision.

    We decided to replace 19 windows across our house due to some issues with the previous ones, and we also needed the roof addressed. They were efficient, completing the initial set of windows in one day and finishing up the rest the following day, with about a two-week gap allowing them to get everything ready.

    The final product left me quite happy, and the quality of both the windows and the installation was excellent. I had a very pleasant experience with their overall service and customer interaction. While I think the pricing was a bit on the higher side, I understand that quality comes at a price, and I believe it was worth it.

    Overall, I don’t have any negative feedback to share, just noting that the price could be slightly more competitive. Regardless, I would certainly recommend Victory as they delivered on their promises efficiently and with quality.

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    Response from Victory Home Remodeling

    Thank you for taking the time to share your feedback! We’re so glad to hear that you had a positive experience with both your roofing and window installations. We strive to provide thorough, informative presentations and high-quality service, so it’s great to know that you found the process helpful and efficient.

    We appreciate your understanding that quality comes at a price, and we’re happy that the final product met your expectations. Your recommendation means a lot to us, and we’ll continue to work hard to provide excellent service.

    Verified purchase
    StaffRates

    Reviewed Feb. 17, 2025

    I had some windows installed by Victory Home Remodeling after a representative came to my door. Their offer included a guarantee on the work, which seemed to promise a lifetime backing. This assurance was a significant factor in choosing them because I wanted the peace of mind that came with it.

    The window products I purchased are excellent. They are user-friendly, easy to open and clean, and they look great. Although I only got seven windows installed, I need about ten more, but that's on hold because of budget constraints at the moment.

    I am very satisfied with the quality of the windows and would confidently give Victory Home Remodeling a high rating. I would not hesitate to recommend them to friends and neighbors, as I was extremely pleased with the results. Once I am financially ready, I plan to use their services again.

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    Response from Victory Home Remodeling

    Thank you for taking the time to share your positive experience with Victory Home Remodeling! We’re glad to hear that the quality of the windows met your expectations and that the lifetime guarantee gave you the peace of mind you were looking for.

    Your recommendation means a lot to us, and we truly appreciate your trust in our company. Whenever you’re ready for the next step, and we look forward to working with you again!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 16, 2025

    I recently chose Victory Home Remodeling for a roofing project after attending a home expo in Marlton where multiple companies were present. Victory stood out to me, even though I wasn't initially sure why. They were the first ones we encountered and their approach seemed genuine. When they visited my house, they thoroughly inspected the roof, even taking pictures to show the underlying issues, which my brother hadn't noticed. Their assessment revealed mold growing on the boards, convincing me that our old roof was no longer effective.

    The day they came to work on the roof, they were impressively punctual, arriving exactly at 8 AM and finishing by 4:30 PM. They even added new flashing around our chimney, which was a nice touch. The team was professional, respectful, and cleaned up diligently after the job was done. If a friend asked, I would definitely recommend Victory Home Remodeling; their product and service were both excellent.

    Overall, I’d give them a 5-star rating for their professionalism, punctuality, and the quality of their work. The customer service was exceptional, with clear communication about the roof's condition and requirements. As for the cost, it matched the initial quote perfectly, which was pleasantly surprising. I'm very satisfied with the experience and would consider using them again in the future.

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    Response from Victory Home Remodeling

    Thank you so much for your kind review! We’re thrilled to hear that our team made such a positive impression and that you were satisfied with the entire roofing process. It’s always our goal to provide thorough assessments, clear communication, and quality work, and we’re happy to know we met those expectations.

    Your feedback on our punctuality, professionalism, and the care we took during the installation is greatly appreciated. We’d love the opportunity to work with you again in the future, and please don’t hesitate to reach out if you need any further assistance. Thanks again for choosing Victory Home Remodeling, and for the 5-star rating!

    Verified purchase
    StaffBillingRates

    Reviewed Feb. 16, 2025

    I chose Victory Home Remodeling because they were the only company that came by and offered a no-interest payment plan. One of their chief representatives, who seemed like a major manager, made us feel comfortable with the decision. If I had been more involved, I might have sought additional bids, as my daughters advised, but I’m pleased with the choice as Victory did a good job.

    However, the timeline was disappointing. What was supposed to take 2.5 weeks turned into several months. The work was technically completed, and they did a fantastic job overall. The team was polite, and their demeanor instilled a sense of trust, which was comforting. I must add that there remains an issue with getting our solar panels back on the roof, but that involves another company, Sunrun, due to unfortunate weather-related delays.

    If I had to rate the experience, I’d personally give it a 5. I appreciate the workmanship and professionalism, but I wish my husband hadn’t rushed the decision without comparing offers, which he’d probably rate a 3. It’s important to have a comparison, like trying on different pairs of shoes to see which fits best. Despite this, I'm happy with the outcome.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience with us! We're pleased to hear you’re happy with the workmanship and professionalism of the team. We also appreciate your feedback regarding the timeline, and we understand the frustration that comes with delays, especially weather-related ones. It’s important to us that our customers feel comfortable and informed throughout the process, and we’re glad we could make you feel that way.

    If there’s anything else you’d like to discuss or if there’s anything we can assist with moving forward, please don’t hesitate to reach out (908-320-8023). We value your business and are grateful for the opportunity to have worked with you!

    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Feb. 16, 2025

    I decided to use Victory Home Remodeling for replacing a few windows in my house. One thing that stood out about Victory Home was their flexibility in taking on a smaller project, as many other companies required us to replace all the windows at once.

    Regarding the installation, it was generally fine, although I was disappointed with some aspects. The measurements weren't quite as expected, leading to unforeseen additional molding which made it impossible to hang our existing light-blocking shades and curtains. However, the windows are functioning well and look good.

    Victory Home Remodeling was easy to work with. Their team was prompt and friendly, making the overall collaboration smooth.

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    Response from Victory Home Remodeling

    Thank you for your feedback! We’re happy to hear that you appreciated our flexibility in taking on your smaller project. We apologize for the issues with the measurements and the additional molding, and we understand how that could be frustrating. If their are still any outstanding issues, please don’t hesitate to reach out (908-320-8023) so we can resolve any remaining concerns, your success is our Victory!

    Verified purchase
    CoverageSales & MarketingMaintenanceStaffRates

    Reviewed Feb. 16, 2025

    I first came across Victory Home Remodeling through an ad or flyer, and I decided to go with them when I needed to replace three of my windows that were over thirty years old, leaky, and not functioning well. The installation involved slider windows that move up and down, and the installer did an excellent job. The consultant during the sales visit was quite informative, helping me understand the upgrade options. The new windows look great and, although I haven't used them much because of the cold, I'm sure they'll be perfect in the springtime when I plan to use them more frequently. Once I have the funds, I intend to replace the rest of my old, faded windows that I can barely see through. Overall, I'd give Victory Home Remodeling a top rating for their service.

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    Response from Victory Home Remodeling

    Thank you for your feedback! We’re so happy to hear that you're pleased with your new windows and that the installation went smoothly. It’s great that the consultant was able to help you with the upgrade options, and we’re sure the windows will be perfect when the weather warms up! We look forward to working with you again when you're ready to replace the rest of your windows. If you ever have any questions or need assistance, feel free to reach out. Thanks again for the top rating!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 16, 2025

    My experience with Victory Home Remodeling was quite positive. Victory's team did a very good job—quick and helpful. Though the basement isn't as warm as expected, the windows are well-installed and they don't leak. Before their installation, there were noticeable cracks, and I'm relieved there's no concern about insects entering now.

    The crew was exceptionally polite and considerate. Being a senior and living alone, I appreciated their assistance in moving and returning items to their places. Overall, I'd definitely recommend Victory Home Remodeling, considering them a top choice for window installations.

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    Response from Victory Home Remodeling

    Thank you so much for sharing your experience! We're so glad to hear that the team was helpful and considerate, especially in assisting with moving items. It’s great to know the windows are working well and that the installation was done professionally. We appreciate your recommendation, and we’ll be sure to keep improving so your future experiences exceed your expectations! Please don’t hesitate to reach out if you need anything else.

    Verified purchase
    PricePunctuality & SpeedMaintenanceStaff

    Reviewed Feb. 6, 2025

    Victory Home Remodeling knocked on my door. So when they gave me the presentation, I liked the way the windows were. I liked the idea with the heat. They showed this thing with the heat where it stopped the heat from coming in, especially when I have a lot of plants. So, they're not gonna get burnt. That's what sold me, and I liked that they didn't break easily. They did something with the nail where they'll bang it into the window, and it didn't crack. So, that was good, too.

    The team from Victory were great. Not only were they fast and they knew what they were doing, I was really impressed. They sold me too. They went in and they took the windows out. They were barely inside the house. They did mostly from the outside. They were very friendly, too. Overall, I'm very satisfied with Victory. I already told people about it. They're a little pricey, but it's worth it. There was sound barrier, too. We used to hear the train a lot. We barely hear the train now.

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    Punctuality & SpeedStaff

    Reviewed Feb. 2, 2025

    Victory Home came door-to-door and normally, I would never answer. But my husband happened to be sitting on the porch and he started talking to the guy. We had all our windows, except one, done in the house. The installers were very quick, clean and respectful. Two installers did the largest installation and it took a few hours. They were great. The second time, there was just one installer. I couldn't believe he did it all by himself but it was wonderful. I like the windows. We don't have storm windows, which is great, because I hated those storm windows on the outside of the regular window. The outside looks nice. It'll be nice in the spring when we finally can open the windows.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience! We love that you're enjoying your transformation. We believe everything happens for a reason and we hope your new windows bring you comfort and ease for many seasons to come!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 1, 2025

    I looked on Facebook and I saw Victory Home Remodeling. They had some nice reviews on it and I chose them. The team that they sent was very nice. They were friendly and they went about their work. But I am not satisfied with my windows. The wind was coming through the window and blowing the curtain. They sent a guy out who said they didn't put seal on the windows so, he did that.

    Then, I called them again because the windows are very drafty. We sit downstairs and have dinner and we have to sit with our jacket on. Upstairs is not too bad, but I have to turn my heat up to like 80 or 82 in order to get it warm downstairs and upstairs. But it seems like there's nothing that they can do now that the windows are in. I have like 40 windows and I was told that it's gonna cut down on my heating bill and that I'm gonna be very satisfied with it but I am not satisfied at all. I will not recommend them.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Jan. 15, 2025

    I recently worked with Victory Home Remodeling for a roof replacement and gutter installation. Initially, they came to discuss windows, but after assessing our needs, we chose to proceed with the roof and gutters. Overall, I'm pleased with the quality of the work. The team completed the roof in one day and everything was signed off promptly, including the warranties from the manufacturer.

    While I noted that Victory Home is on the higher end of price compared to other options, the quality of materials and the assurance of warranties provided seemed reasonable. However, one area for improvement could be communication. The company has multiple teams, and throughout the process, I interacted with several different people handling different roles, which made conveying the same information multiple times a bit cumbersome. Despite this, I would rate my experience with Victory Home a 4 out of 5.

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    Response from Victory Home Remodeling

    Thank you for sharing your feedback! We're happy you are pleased with our installation process and final result. We apologize for any confusion during the process, we've recently made enhancements to our customer experience department and would love to get more details on how we can improve. For the future, If you ever need anything at all the best direct line for you to use is (908-320-8023). We're always happy to help!

    Verified purchase
    Marty increased rating by 1 star.
    ResolutionFollow-Through
    After a positive interaction with Victory Home Remodeling, Marty increased their star rating.

    Reviewed Jan. 15, 2025

    I found Victory Home Remodeling on the internet and initially chose them because I was impressed with their product during the demonstration. However, the installation process was disappointing, which makes me hesitant to use them again. I had five windows installed, and unfortunately, the outside trim on two windows didn't reach the sill, leaving a gap. This seemed to be a simple issue of cutting the trim correctly, but it wasn't handled properly.

    When I reported the problem, Victory Home Remodeling informed me that I needed to file a warranty claim, which I did. However, I never heard back from them, despite a promise that someone would visit the following week to address the issue. If I were to recommend them, it would be with the caution to closely supervise the installation process. I appreciated the quality of the windows themselves, but the installation was lacking.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Jan. 15, 2025

    I had roofing services done by Victory Home Remodeling. A salesman from Jersey visited me. His presentation was very engaging, and I was impressed enough to choose Victory for the job. They completed the rooftop installation within the promised two-day timeline.

    The installation team was knowledgeable and professional, and I have no complaints about their work. I highly recommend Victory Home Remodeling due to their straightforward and honest approach. If you want someone who does the job right, you can trust Victory. They were a pleasure to work with, and I've interacted with about four representatives. Overall, I'm very satisfied with their service and would gladly recommend them to friends and family.

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    Response from Victory Home Remodeling

    Thank you for the fantastic review! We’re so glad to hear you had a positive experience with our team and that the roofing installation met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust in Victory Home Remodeling!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 15, 2025

    I decided to go with Victory Home Remodeling for window installation because other companies had let me down. I came across Victory online and decided to give them a try. The representatives were nice and efficient, and the work was completed quickly. The installation process was smooth; the team introduced themselves, showed me the work order, and got started while I let them carry out their tasks.

    The quality of work was impressive; not only did they do a great job, but I also noticed a significant improvement in energy efficiency with the new windows. While Victory might not be the most budget-friendly option, I consider their service worth the cost. It was a positive experience overall, with nothing going wrong during the process. I would recommend them to friends looking for reliable window installation services.

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    Response from Victory Home Remodeling

    Thank you for your kind feedback! We're thrilled you're happy with the window installation and the improvement in energy efficiency. We appreciate your recommendation and are glad to have been of service!

    Verified purchase
    Staff

    Reviewed Jan. 15, 2025

    I recently had Victory Home Remodeling work on my roof, windows, and gutters. The team seemed to do their job as expected, especially with the windows, which I am satisfied with. They are good windows.

    However, my main concern was the cleanup after their work. Both times they worked on my home, they left behind nails and debris, which was scattered even onto neighbors' properties. This was particularly concerning as I have little ones around who could be at risk from these hazards. Aside from that, everything else is fine.

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    Response from Victory Home Remodeling

    Thank you for sharing your feedback! We're glad you are enjoying the quality of our products, but we apologize for the unsatisfactory cleanup. We always strive for a flawless consumer experience as our main goal. If their is still work to be done we'd love to come out, resolve the issue and deliver the 5 star experience you we're promised. We can be reached at (908-743-8581).

    Verified purchase
    StaffRates

    Reviewed Jan. 15, 2025

    I recently had Victory Home Remodeling install new windows in my home. The rep did a demonstration showing how their windows never get cold. True to his word, all the windows have been great except for one in my TV room where I've noticed a draft. I haven't reached out to them about it yet, but I plan to do so soon.

    The installation team did a great job; they were very clean and efficient, leaving no mess behind. Overall, the quality is good aside from the issue with that one window. Despite this, I would rate Victory Home a five-star experience due to their excellent service and the overall performance of their products. I recommend Victory highly.

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    Response from Victory Home Remodeling

    We appreciate you sharing your experience! We'll make sure to pass along the shoutout to the crew. For your (1) window please don't hesitate to call as we'd love to resolve this issue for you. The best number to reach us at to schedule a service is (908-743-8581).

    Verified purchase
    TechPriceStaffRates

    Reviewed Jan. 15, 2025

    I found Victory Home Remodeling through Angie's List and decided to go with them. When the guy came out to give me a quote, I liked what he had to say. I initially planned to have my siding replaced, but during an inspection, they discovered that I also needed a new roof. The Victory Home team was extremely friendly and efficient, completing both the siding and the roof in just one day each. I have no complaints about their work; the quality is excellent, and the pricing seemed fair. I would definitely recommend them to anyone looking for home remodeling services.

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    Response from Victory Home Remodeling

    Thank you so much for your wonderful feedback! We're thrilled to hear you had a great experience with both the siding and roofing projects. It’s fantastic to know that our team was able to complete everything efficiently and to your satisfaction. We truly appreciate your recommendation!

    Verified purchase
    Sales & MarketingStaffRates

    Reviewed Jan. 15, 2025

    I chose Victory Home Remodeling primarily because the salesman was very effective. I ended up purchasing double hung windows. The sales representative was great, and the installation process, while generally okay, did have a few minor issues. However, those were resolved, and I'm not currently facing any issues. Regarding the quality, it's satisfactory but not quite as it was presented. I can still hear traffic noise, which I'm not supposed to. Overall, I would rate my experience with Victory as a 4 out of 5.

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    Response from Victory Home Remodeling

    Thank you for sharing your feedback! We're glad to hear that the sales process went well and that the minor issues were resolved. We apologize that the windows didn’t fully meet your expectations regarding noise reduction. If you'd like, please feel free to give us a call (908-743-8581), and we’d be happy to send someone out for an inspection to ensure everything is functioning as it should. We appreciate your rating and your trust in Victory Home Remodeling!

    Verified purchase
    Sales & MarketingPunctuality & Speed

    Reviewed Jan. 1, 2025

    Victory Home Remodeling's sales presentation was good. I had roof gutters put on. Everything was good. Whatever they said they would do, they did on schedule. Also, they cleaned up well.

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    Response from Victory Home Remodeling

    Thank you for your feedback! We're thrilled to hear you had a great experience and that everything was completed on schedule with a thorough cleanup. It was a pleasure working with you!

    Verified purchase
    TechStaffRates

    Reviewed Dec. 27, 2024

    The staff was incredibly helpful and informative. When I was unsure about the condition of my windows and siding, the representative sent out by Victory provided me with detailed information about what was needed and what options were available. I needed significant work done on my windows and siding, including dealing with asbestos siding, which some contractors wouldn't handle. Victory took care of the asbestos removal and ensured everything was disposed of properly.

    The installation process for both the windows and siding was smooth. The crews were efficient and ensured they cleaned up thoroughly, which I appreciated. The quality of the windows is excellent; I noticed an immediate improvement in room temperature after they were installed, especially in a previously drafty bedroom.

    Pricing-wise, it's as you'd expect for major home renovations today, but Victory worked with me on financing, which was helpful. Based on the comprehensive service and results, I would rate my experience with Victory Home Remodeling highly and definitely recommend them to others. Even my neighbors have complimented the work done on my home, which affirms the quality of the work. If asked by a friend, I would certainly recommend Victory for their home remodeling needs.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience! We’re thrilled to hear how satisfied you are with the work on your windows and siding, especially considering the challenges with asbestos removal. It’s wonderful to know our team provided clear guidance, efficient installation, and high-quality results that even caught your neighbors' attention! If you need anything in the future, don’t hesitate to reach out

    Verified purchase
    Staff

    Reviewed Dec. 27, 2024

    I recently had some windows installed by Victory Home Remodeling, and it's been quite a mixed experience. I’m having nightmares about them telling me that there was a snake up there. There are two old windows in front of the house that I can't get closed and snakes get in anywhere. I was just wondering if he's between where you push it up or not because they won't close. Some of the windows seemed uneven like someone tried to tamper with them. Despite these issues, the windows were eventually fine, and the new ones seemed good overall. I had several installed, including four basement windows, two double-hungs in the kitchen, a single window in another room, and a bay window.

    The team I worked with was sometimes hard to communicate with, which was frustrating. However, Victory Home Remodeling did come through when I needed a replacement screen after an animal scratched it. I appreciated that they were responsive to this problem.

    All in all, the quality of the windows seems solid currently.

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    Sales & MarketingStaff

    Reviewed Dec. 27, 2024

    I chose Victory Home Remodeling for my window replacement project after finding them online. My experience with their team was outstanding; they were friendly and professional. The installation was smooth and efficient, with the team arriving at 8 AM and finishing by 1 PM. Jack, the sales rep, was particularly impressive. The quality of the windows has been excellent, meeting all my expectations. I'm planning to contact Victory again in a couple of years for more work on my home.

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    Sales & MarketingStaff

    Reviewed Dec. 27, 2024

    I recently had Victory Home Remodeling install new windows for me, and the experience was entirely positive. They initially caught my attention when they came to my door, and I found their sales pitch very persuasive. I ended up choosing regular double-pane windows.

    The team at Victory Home Remodeling was commendable, and I had a good interaction with them throughout the process. The installation went smoothly and met my expectations.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience! We’re delighted to hear you’re happy with your new double-pane windows and that the process met your expectations. If you need anything in the future, we’re here to help!

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Dec. 27, 2024

    I recently had windows installed by Victory Home Remodeling, and while I initially chose them because their pricing was slightly lower than competitors, the experience was less than satisfactory. I found them online and set up an appointment without visiting their website. The appointment day was pleasant, and they seemed knowledgeable about the windows.

    I purchased a bay window and ten double-hung windows. However, the installation process was extremely messy. They left nails and scraps in my bushes, and the cleanup was inadequate. They promised to come back and clean up, but they never did. This issue extended to the vinyl siding they also installed, which further added to the mess.

    Unfortunately, due to this experience, I wouldn't recommend Victory Home Remodeling to anyone. If I had to rate my experience, I would give it a 1 out of 5, although I personally feel it's a negative experience. The customer service during the initial presentation was decent, which I'd rate a 4, but the overall value for the price was disappointing, meriting only a 2, especially after finding more affordable options later.

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    Response from Victory Home Remodeling

    Thank you for sharing your feedback and we apologize for your experience. This is not what we strive for as a company. We would love a chance to connect and ultimately find a resolution to any outstanding issues you may have. Please give us a call back at 908-320-8023.

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    TechPricePunctuality & SpeedStaffRates

    Reviewed Dec. 23, 2024

    Victory Home Remodeling had worked on a neighbor's house, and I set up a quote with them. The project was impressively quick and seamless—it was all finished in a single day. The team was organized and left everything clean. The windows they installed are of good quality, and I haven't noticed any issues so far.

    They replaced all my windows, totaling 13, with 10 downstairs and 3 upstairs. Overall, it was a nice experience. While I don't tend to give perfect scores, I'd rate the experience a 4 out of 5.

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    Customer ServiceSales & MarketingOnline & AppStaffRatesTransparency

    Reviewed Dec. 21, 2024

    I recently had the opportunity to work with Victory Home Remodeling for my window installations. They had done some siding work for me before, and their performance convinced me to choose them again. The sales representative was impressive with his approachable personality and clear explanations.

    Victory Home handled the entire installation process. The quality of their work was commendable. The windows themselves are good, though I've noticed a slight issue with the fitment. I have to push the top window up hard to lock it properly. I plan to contact them about this concern soon.

    Overall, I am satisfied with their service. I didn't use their website or any online resources, as they brought product samples directly to me, which included installation details that simplified the process.

    If asked, I would recommend Victory Home to others. Their customer service is very good, and I would rate them as a 5 for both their service and the end product.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience and for choosing Victory Home Remodeling again! We're thrilled to hear about your satisfaction with our service and the quality of the windows. We appreciate you bringing up the minor fitment issue and encourage you to reach out so we can address it promptly—your satisfaction is our priority. It’s wonderful to know our approach made the process simple and straightforward for you. Thank you for recommending us, and we look forward to assisting you with any future projects!

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    TechPunctuality & SpeedStaff

    Reviewed Dec. 20, 2024

    I heard about Victory Home online and decided to go with them because they did everything I needed. I required a new roof, siding, and windows—essentially the whole nine yards. It was important for me to hire a company that could handle the entire job from start to finish, rather than dealing with three separate contractors.

    The project was completed very quickly. They did an amazing job and were at my house only for a week. They replaced 28 windows, installed a whole new roof, brand new siding, and all the metalwork and gutters.

    I'm incredibly pleased with the work they did; it's beautiful, and the house looks brand new. Victory Home is very trustworthy, and they stand behind their products, which are of excellent quality. The siding is durable, the windows are excellent, and their installation teams work great together.

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    Response from Victory Home Remodeling

    Thank you for your thoughtful review! We’re thrilled to hear that you trusted Victory Home Remodeling to handle such a comprehensive project, and we’re delighted that the results met your expectations. Transforming your home with a new roof, siding, and 28 windows in just a week is a testament to the dedication and efficiency of our team. Your trust and satisfaction mean the world to us, and we’re here for any future projects or support you may need!

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    Customer ServicePriceStaffRates

    Reviewed Dec. 19, 2024

    I recently had the opportunity to work with Victory Home Remodeling for some window replacements in my home. We only looked at them first for the quote and after some discussion, their pricing seemed competitive. They initially introduced themselves during a door-to-door visit, where they mentioned having completed work and was in my neighborhood and offered to provide a quote for the windows we were interested in.

    We had two basement windows and one regular window replaced. The process started with an inspection team who came to take measurements and explain the installation procedure. On the day of installation, the team was efficient, completing the work in just a few hours. There were no issues after the installation, and they even conducted a follow-up visit to ensure everything was satisfactory.

    The installation team was thorough in explaining each step, from the removal of the old windows to sealing the new ones. Their customer service was commendable, providing clear information that reassured us about the work being done. Overall, my experience with Victory Home Remodeling was positive. I would definitely consider them again for future projects like roofing or siding. I would confidently recommend them to others.

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    Response from Victory Home Remodeling

    Thank you for the positive feedback about our customer relations, we recently made a change in this department by adding a dedicated Customer Success Rep. We are glad to see our changes are improving our customer experience!

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    PriceStaff

    Reviewed Dec. 19, 2024

    I recently had my windows installed by Victory Home Remodeling. The quality of their work stood out to me, which is why I chose them over other companies. I opted for standard windows. The installation crew was very professional, easy to communicate with, and answered all my questions directly.

    The windows themselves are of good quality, and I found the cost to be fair considering what I received. Overall, my experience with Victory Home Remodeling was positive, and I would highly recommend them.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience! We're thrilled to hear you’re happy with your new windows and appreciated the professionalism of our installation crew. Providing quality work and clear communication is always our goal. If you need anything in the future, we’re here to help!

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    Sales & MarketingPriceStaffRates

    Reviewed Dec. 19, 2024

    I chose Victory Home Remodeling primarily for their attractive financing options. The sales representatives I interacted with were both knowledgeable about the materials and the process. The only drawback I had with them was that they said I would get this wood built into the price, and if we didn't use the wood, I'd get a credit back. I never got that credit, even after I raised it with them. They said, "Show me on the on the proposal how much the wood was," and there was never a proposal. They just came to me. They claimed it was a misunderstanding on the part of the sales team, despite both representatives having mentioned it.

    Regarding the installation, Victory Home carried out the work efficiently, completing it quicker than initially estimated. Overall, I am pretty satisfied with the quality of the product. If I were to rate Victory Home Remodeling, I would give them four stars for overall satisfaction, three for pricing, and five for the product quality.

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    Response from Victory Home Remodeling

    Thank you for taking the time to share your experience and detailed feedback. We’re thrilled to hear that you were pleased with the efficiency of the installation and the quality of our product!

    However, we sincerely regret the confusion or any miscommunication during the process. Your concerns are important to us, and we aim to ensure all expectations are clear and met. If you'd like to discuss this matter further please feel free to contact us directly at (908) 320-8023.

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    Customer ServiceSales & MarketingPriceOnline & AppEase of UseRates

    Reviewed Dec. 18, 2024

    I recently had my home remodeled by Victory Home Remodeling. They initially showed up at my house, making the process feel easy and convenient since they offer door-to-door sales. I decided to have my siding done by them, and they also ended up doing my gutters and two windows. While the quality of work was good, I do feel that I was overcharged, likely by about $30,000 more than I could have spent with another company. My home is small, and I believe I could have found competitive pricing elsewhere. Despite this, Victory offers a good guarantee, and I'm not upset with the quality of the work done.

    Looking back, I probably should have obtained more quotes and considered other options. If a friend were to ask about my experience, I would say Victory Home Remodeling does good work but at a higher cost compared to other companies. In terms of customer service and the remodel quality, I'd rate them a 5 out of 5. However, for price, I would give a 2 out of 5, as I found it quite steep. I briefly checked out their website, which was easy to navigate, and would rate it a 5 out of 5.

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    Response from Victory Home Remodeling

    Hey Marlee, we appreciate the feedback and are ecstatic you appreciate the product quality on your home! However, it never sits well with me knowing you aren't completely satisfied. Is there anything I can do from my end to ensure your pricing was accurate? Let me know if there is anyway I can help out, your success is our success!

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    Tech

    Reviewed Dec. 6, 2024

    Victory Home Remodeling did my windows and roof. The guy knocked at the door. He was great. Somebody else came out for the roof. They were very nice. I didn't know I needed a roof until after they checked it out. I'm not one to shop around. I like the windows.

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    Response from Victory Home Remodeling

    Thank you for your feedback! We’re glad to hear you had a positive experience with both your windows and roof project. It’s great to know our team made the process smooth and that you’re happy with the results. Your satisfaction is our Victory!

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    Customer ServiceTechPricePunctuality & SpeedStaffHonesty & TransparencySales Tactics

    Reviewed Dec. 5, 2024

    Victory Home was the first to reply to an inquiry and they sent someone out within 24 hours to present their products. When the man came to speak to me about the windows, he had that sample case thing and I was ashamed to show him my old windows, because they were not anything like that. If I had had more money, I would have gotten more windows. But I had to choose the ones that I needed the most right now. He walked around my house with me inside and out, and showed me the different things where my windows really needed to be replaced. So I was very impressed with them and it was not a hard sell.

    I was also impressed with the product they sold. First, I bought five windows and the products were superior to anything I had looked at prior to that in years past. When the windows were installed, the workers were on time. They gave me a window and they were here 20 minutes before their expected time. Actually, I had gone out to them because I thought there was something wrong that they didn't come in. But they said they were early and that they were just waiting. So I went out and told them to begin. They also cleaned up after themselves and everything was top dollar. I hadn't had windows installed in over 30 years and I didn't know what to expect, but these people were on the money, polite, and very accommodating. We continued to do another project with them because I was very satisfied with the first, so I also got them to do the roof installation.

    I would tell my friends to start the process with them. They don't have to say yes just because Victory's reps come out, but just start the process and see if they don't agree that Victory's people are very honest about their process. I had them here for the windows and a roof installation in September and October. During those two months, things really shook me up because I needed things done, but it was extremely less stressful for me because of the people that were sent out to do the work.

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    Response from Victory Home Remodeling

    Thank you for sharing your wonderful experience! We’re thrilled to hear that our team exceeded your expectations, from the initial consultation to the installation of your windows and roof. It’s especially rewarding to know we made the process stress-free and accommodating for you. Your recommendation means a lot to us, if there was anything specific that could have created a 5 star experience we would love any additional feedback you may have!

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    PriceStaffBillingRates

    Reviewed Dec. 4, 2024

    Everybody was nice. The experience overall was good until the very end. When the supervisor was here to inspect, he was very pushy about leaving the reviews right then and there, to the point where he actually handled our own cellphones. So we didn't take too kindly to that, and then telling us to type even more at the end. So, overall, with the guys that came in and the installation, everything was great. The only thing we thought was not as pleasant was the finale.

    The initial gentleman that came in was very thorough. He did a great job at explaining everything, like the quality of the product, checking out our property, and pointing out some things that we didn't even realize were going on with our windows. It was just a little lengthy, but overall, he did an excellent job. The only reason we didn't sign up with him was because at that time, the financing terms that were presented weren't the best. The rate was too high and if I didn't make that decision then and there, the payment almost doubled. So I was a little hesitant there.

    When the next gentleman came in because there were some new terms available, I told him, "Listen, if you can make it to a price that's affordable, I have no problem getting you guys to do the thing." He delivered. He was very polite when he came in. He checked up my property line just to make sure that the initial rep did his part. It was another pleasant experience. So I signed right then and there. He wasn't pushing me to sign. He was kind of surprised when I said, "We'll do it." So that was nice. When the installation team came here, they absolutely professional. Any time they entered or exited, they made sure that they announced themselves coming in. They just worked and then cleaned up after themselves. They were polite and pleasant to deal with. I'm happy with my windows. I haven't had any issues since.

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    Response from Victory Home Remodeling

    Thank you for your detailed feedback! We’re glad to hear you were happy with the quality of our products, the professionalism of our team, and the overall process from consultation to installation. We sincerely apologize for the uncomfortable experience during the final inspection and will address this internally to ensure all interactions remain respectful and customer-focused. Your insights are greatly appreciated and help us improve. Thank you for trusting us with your windows!

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    PriceStaffRates

    Reviewed Dec. 4, 2024

    I checked a few of companies and with Victory, I was really more pleased with the people that came to the house and talked to me about doing the windows. They did all the work. It really piqued my interest. They were very enthusiastic about their product and I could see that. The demonstration they showed me with their product was very good. The installers of the windows were very nice people. They answered every question I had and cleaned up very good. They did the job very nicely. I was very, very pleased. They were all top-notch people.

    When the young lady that demonstrated the screens to me, I was very surprised with the screens, and I can see where they’re very durable. This is top-notch quality. They are excellent windows and the screen was really tough. I was totally blown away with the quality of the screen. Most of the actual prices I got were right in that neighborhood with others, but the demonstration from the Victory representatives really sold the product.

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    Response from Victory Home Remodeling

    Thank you for sharing your detailed experience! We're thrilled to hear how pleased you were with our team, from the demonstration to the installation. It’s great to know our product quality and service stood out and met your expectations. We truly appreciate your trust and support!

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    TechPunctuality & SpeedMaintenanceStaff

    Reviewed Nov. 10, 2024

    Victory Home was canvasing the neighborhood, and their rep made an appointment, came in, and showed me the products. They showed me the windows and what the window does and how it's hard to break and energy saving. I like that the windows are easy to lift up. The windows I had were really bad, and I did notice a difference. I got them in July. I did notice a difference, because when I have the air on, the temperature upstairs is always hotter than downstairs. Usually, when I walk upstairs, I walk into like a wall of heat. My son's room was always hot. He had fans going. There was a big difference once I got the windows from Victory Home. I didn't have that heat upstairs.

    I got five windows. Two different guys came out and measured twice. I liked how they installed them from outside. They didn't have to take the trim around the windows off, and they were fast. Overall, Victory has quality windows. It's not like a window you get off the shelf at Home Depot. I believe they build the window to fit your space, versus trying to judge and putting in the window and putting a bunch of shims in there.

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    Response from Victory Home Remodeling

    Thank you for sharing your experience! We're so glad to hear you're enjoying the new windows and noticing such a big difference in your home's comfort. It’s great to know our team and products exceeded your expectations!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Nov. 9, 2024

    I heard about Victory Home from them going door to door in my neighborhood. They knocked on the door and offered a free estimate. They were very adamant about you signing up for it. So, I went with it and so far, I'm pleased. I got eight windows and the quality was excellent. I had everything moved away from all the areas that the installers had to work in and they came in and just started installing. It was quick. The windows in the front look almost like the ones I had that weren't installed properly. They did an excellent job in installing them properly this time.

    Victory was very efficient. But I was a little confused about how the interest rate changed. If I get the product today, it’s this price. If I get it tomorrow, it will be another price. They can’t hold it at that price or maintain that interest rate. They wanted me to get the siding and it changed even more but I didn't need siding. I wasn't ready for that. And then, the rep had to get on the phone with someone to bargain with. But other than that, I’m pleased. I'm gonna try and pay it off as quickly as possible because I'm not interested in a 15-year financing for windows. That's a little bit too much for me. So, I'm looking forward to get it paid off in maybe two years, at least.

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    Staff

    Reviewed Oct. 31, 2024

    I purchased energy saving windows from Victory Home. I like that they try to work with you and make you be able to afford it for any budget that's out there. The installers came at 7:00 and they were done around 1:00. The quality of the windows is great.

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    Response from Victory Home Remodeling

    Thank you for your feedback! We're so glad you’re enjoying your energy-saving windows and found the installation process smooth. If there’s anything we could have done to make your experience even better and earn that 5th star, we’d love to hear your thoughts!

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    Staff

    Reviewed Oct. 31, 2024

    We did the roofing with Victory Home and everything was professional. The whole process was done in two days. My experience with them was excellent.

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    Response from Victory Home Remodeling

    Thank you for your kind words! We're thrilled to hear you had an excellent experience and that the roofing project was completed both efficiently and professionally.

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    Staff

    Reviewed Oct. 28, 2024

    I had double-hung windows installed and the installation guys seemed pretty professional and very nice.

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    Response from Victory Home Remodeling

    Thank you for your feedback! We're glad to hear you had a positive experience with our installation team. If there’s anything we could have done to earn 5 stars, we’d love to hear your thoughts!

    Staff

    Reviewed Oct. 28, 2024

    We had the pleasure of having Chris ** come to our home on 10/26/24. In much detail he explained how they do the job, the materials used and looked in the attic. He was so pleasant and patient. He allowed us to ask any question and answered in a way we understood about the process and the products. Victory should be very proud to have him represent them.

    Madeleine

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    Response from Victory Home Remodeling

    Thank you for sharing your experience! We're so glad Chris provided such detailed and patient service. We'll be sure to pass along your kind words—he’s truly an asset to our team!

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    CoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 21, 2024

    I chose to use Victory Home Remodeling because of the windows, the functionality, and the guarantee that they gave that they do a warranty for life. Everybody was very professional and very willing to help. It was a very good service. The only thing was they did a presentation about what they offer and it was a very long presentation. Between the presentation, going through the windows, and taking the measurements, it was three hours. For me, it's too much time because it was also my work time. But I like the work.

    The installers were very professional and they did the job very fast. One of the windows had something broken and the guy that did the inspection the first time said they were going to change that. They were very flexible. They told me they didn't have the same color of my wood so I told them to put something similar and they looked for something similar and they replaced it.

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    PriceRefunds & PayoutsStaffValue

    Reviewed Oct. 17, 2024

    The salesmen as well as the workers were great. The workers were very courteous and accommodating. They said when they were coming and they were here on time. They cleaned up very nicely, and whatever they said they were going to do, they did. Everything was very professional. We had our roof, gutters, soffits and leaders done. We also had three windows replaced with three panel sliders in the front of the house. So far, I'm pleased. Everything has been great. The roof is not leaking and the windows feel good. I'm enjoying the windows very much because our windows were very old, and we are looking to plan for some other windows to be replaced soon as well. We would recommend Victory Home Remodeling to everyone, and we have.

    We got what we paid for. It was pricey, but it was worth the money because we didn't have to worry about all the rest of the crap. We didn't have to worry about the cleanup or glass being left behind. They didn't even leave a nail behind. They came around with these little metal things and rolled them all around, even on my neighbor's property, just to make sure if anything flew off to the side, they got them.

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    Sales & MarketingStaff

    Reviewed Oct. 17, 2024

    The siding that Victory Home Remodeling did was of very high quality and was done better than a lot of others I've seen. They were very thorough and very detailed. Everything was upfront. The installation crew was good. They checked in every morning, and they were always available to talk if I had anything for them. The sales rep was very thorough, spent a lot of time with us when he was here, went over details, and created a script, and it was pretty much followed as he said.

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    TechPriceStaffRates

    Reviewed Oct. 17, 2024

    Victory Home was in the neighborhood and one of the representatives came and I spoke to them. They seemed like a reputable company after I looked at all their reviews and I chose them because of the neighbors. They asked if we were interested. Somebody came out that night and talked to us about it. I bought a brand-new expensive roof and the process was very easy. We set up everything and the installers finished the entire project in a week. They cleaned up after themselves and did what they needed to do. They were great. I had people coming in and out of the house because we had to go to work or my kids were home. They were very in tune with when we were leaving. If I said I was leaving, they would move things and make sure everything was safe so that we could walk out of our door. Victory’s people were respectful and professional, and they showed up.

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    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaffRates

    Reviewed Oct. 16, 2024

    Victory Home Remodeling is a reputable company and their service was excellent. I liked their pricing and availability. We replaced the old wooden sash windows with vinyl windows. Communication was excellent and the installation went smoothly. The installers were prompt and very courteous. Did a thorough cleaning of the job.

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    Customer ServicePricePunctuality & SpeedStaffRatesFollow-Through

    Reviewed Oct. 16, 2024

    I saw Victory Home Remodeling, called them up and decided on using them. I had another company years ago and I didn't use them because they were too expensive. I had to get the insulation in my attic done and Victory Home did what they said they were gonna do. It was speedy and they were very careful with my property. The guy explained what he did, and he was very informative, nice and professional. He did his job well, and the quality looked very good. I'm very pleased with it. The price was comparable to other companies. I would like it to be cheaper, but nothing is cheap anymore. If I had another product, anything else that I had to get done, I would give them a call. I hope I don't have to though.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 16, 2024

    Victory had done some work for me a number of years ago. This recent time, I had them do my basement windows and my second floor windows. They came in a timely fashion. I haven't had any difficulties. Nothing has come apart. They did the installation so quickly. I think they overdo things by rushing, and that was the case with the gutters. The price was what I was willing to pay. I always say, "I might not know the best deal, but if it's a deal, I really don't mind paying." That was the case with this. The only thing is it would be very nice if they had a company that came and did work and somebody on the crew speaks English. It sounds a bit petty, but I'm getting a little tired of trying to do sign language.

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    PriceStaffRates

    Reviewed Oct. 16, 2024

    Our experience with Victory Home Remodeling has been good so far. The installers showed us how to do work, and they measured and did it. We had windows and gutters done, and so far, they're high quality. Everything's gone up, and the price of the windows and gutters was a little high but it was worth it.

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    CoveragePriceRates

    Reviewed Oct. 16, 2024

    Victory Home Remodeling did a roof repair. At the time, we had just bought this house and our insurance was being canceled because of the status of the roof, and they were the first ones to reach out to us. Everyone was very respectful. The roof looks nice and the job was good but the cleanup and the price were not. There were a lot of nails left, and we had said to them that that was a big deal because we have three dogs and little kids. We are still picking up nails. They also left a couple of hammers on our roof that fell off in the last storm. Regarding their price, after getting some other quotes for the rest of our roof that we were gonna have Victory come back and do, we found out their price was astronomical.

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    Reviewed Oct. 15, 2024

    Victory Home Remodeling was flexible in terms of what we needed to do. I felt very comfortable with the family. Plus, there was financing available, which was perfect. The salesman did a very nice job. I got a roof and gutters. There was a minor blip because it was around the 4th of July weekend. But it got rectified and there were no issues. It's not leaking.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 15, 2024

    I had a connection with my first contact from Victory Home Remodeling. He called second. I said, “I've had enough. I'm doing one.” He said, “You should get more than one estimate.” He was a good spokesman for Victory. He told me where I could go to find out more about his company. I was very impressed. He was more knowledgeable. He showed me more stuff. Andersen Windows came back in and the minute we said, “We gotta call you back,” the rep said, “Now I can do something for you here. But the deal is you have to do it right now. $33,000.” From 43,000, I would have been a sucker to sign that deal, to 33,000, because I wouldn't sign right then? And if I didn't do the deal then, I would lose that? How would they justify $10,000? Victory did the same thing, but it wasn't as big of a difference. Their rep sat down after all this. It was two and a half hours he was in the house. It was a long time. But I had the day blocked off to him.

    There was no pressure until he got to that point. He came to 10,600. I said to the guy, “If you can do it for 10, I'll take it.” He did. He called his manager. Twenty minutes later, he said, “Okay. We can do it for 10,000.” He went from 16,000 to 11,000. He said, “To 10,000,” which was the number. It was a good deal now all of a sudden. We just wanted to come out an even number there. We decided, looking into it with Andersen, what we would spend and which ones we had to do.

    Victory did six replacement windows. They had a crew come in. There were three rooms, six windows, because there were double windows in each room. They had five guys. The one guy was the foreman. He told them what to do. They knew what they were doing. There were little things that had to be tweaked. And he did the cleanup, which was very impressive. We asked questions. He was very patient.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 15, 2024

    Victory Home Remodeling was a simple and efficient process to complete a project. I knew exactly what happened. It was the way it should be. I noticed my gutters were starting to fail, so I was in the market of replacing them. But what made it appealing was how clean the design was, and the warranty was good. The sales experience was informative and appropriate. The people were nice and relatable. Also, the day of installation was seamless. The guys quickly assessed the house, understood what needed to be done, and efficiently did what they needed to do. Everything looks good. The product is solid.

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    Customer ServiceStaffRates

    Reviewed Oct. 15, 2024

    I was looking into possibly a new roof and Victory Home Remodeling was the first that called me in response to what I filled out. They came and they were terrific. I loved what they were selling. For the window, they did a demonstration using a heat lamp to see the difference between the sun and everything coming through. I found it very interesting. It was what sold me. I was amazed at what it could do. I had a bay window put into my living room. It was made to order. It has beautiful wood framing on it and I love it. The crew was excellent as well. I was able to understand all the details of what they were gonna do and I appreciated that. They were very conscientious. Everybody had their job and everybody knew what they had to do. They worked very well, were in sync, got the job done and cleaned up. It was wonderful.

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    Customer ServiceCoveragePriceRefunds & PayoutsMaintenance

    Reviewed Oct. 15, 2024

    I liked what Victory Home was offering at the time when they came. They treated me with a lot of respect and so far, the roof is good. However, they have damaged one of my security cameras when they were doing the roof. That's a brand new camera that I have put up there a week before they came and now it's not working. I spoke to the guy who was in charge of the people working, and he said that his men didn't do that. But they were the only people that were up there on that side.

    Another thing is I have to call because when the guys did the guttering, from what was demonstrated to us, it was supposed to have something over that in case leaves go in there again, that it wouldn't be damaging anything. But there's no covering over anything so leaves can get back into there. They only put something to the pipe for the water to come down. That's not what we were shown when the guy was demonstrating. It is something completely different. It's like we spent money for doing the same thing that was there before and I'm very frustrated with it. My husband had asked me to call. I didn't because I spoke to someone that said that's the way it's supposed to be. They also sent me some gift card, but for me to use the gift card, I have to be doing another project with them. I'm spending 20 something thousand dollars and I gotta find money, do another project before I can use it or give it to somebody. That's not being fair.

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    Victory Home Remodeling Company Information

    Company Name:
    Victory Home Remodeling
    Address:
    110 Fieldcrest Ave.
    City:
    Edison
    State/Province:
    NJ
    Postal Code:
    08837
    Country:
    United States
    Website:
    www.victoryhrg.com