Verde Energy Reviews

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About Verde Energy

Verde Energy provides renewable energy from sources like wind, sun, plants and other natural sources. It works with local utility companies in seven states to provide green electricity and natural gas to businesses and homes. There is no cost to switch to Verde Energy, and prices are locked in for up to 24 months. There is also no cost to switch to another energy provider. Rebates are available for new customers.

Pros
  • Renewable energy
  • Free to enroll
  • No long-term contracts
  • No cancellation fees
Cons
  • Limited availability
  • Supply fluctuations

Verde Energy Reviews

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    How do I know I can trust these reviews about Verde Energy?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Verified purchase
    Customer ServicePunctuality & SpeedRates

    Reviewed April 25, 2023

    Verde Energy was among the lowest rates and the best deals. There were no early termination fees. So, I went with them and I stayed with them. Being a green energy product is important to me as well. I was with them for a while and was searching around for somebody else. I was gonna switch and then when I called to ask some other questions, I was offered a better rate. So, I was like, "Well, okay, I'm just gonna stay with you guys then." I signed on for two years. I really do appreciate that there's somebody there to answer the phone when you call, which is not the case every place else. Customer service is huge with me. They could bring the rates down, but that's not in their control. So, I'm good with what I have right now. I'm pleased with it. I'm managing.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    It's great to hear that you found our customer service helpful and responsive, and we will continue to work hard to ensure that you receive the best possible service. We are also glad that you chose to stay with us after we were able to offer you a better rate, and we will do our best to continue providing competitive prices. Thank you for being a loyal customer.

    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed April 20, 2023

    For the most part, the Verde Energy team members are okay, but I got irritated with the renewal process. If I don't change things, then I expect things to be the same, but all of a sudden, my price quadrupled. When I called to find out what was going on, they said, “Well, you didn't get back to us. We're charging you full price.” I got upset about that. I got some stuff in the mail and it was my fault that I didn't pay close attention to it, but Verde came down a bit and cut me a break.

    This last year, I lost track of time and called a day too late. I didn't respond soon enough, and again, they wanted to charge me the full price anywhere from one to three months. They couldn't pin it down for sure, so they ended up pinning it down to two weeks. If I call and commit to it, I don't understand why that price doesn't engage at that time. Why is it an automatic “You're gonna wait till we get around to it” type of deal? If I don't call and change, why would they not pursue it? People get something in the mail, but it could get lost and they're not gonna know about it till all of a sudden, they get this bill that just knocks their socks off.

    The bill that I got last time was more than I've ever paid for electricity at that house, and I've been there for 35-plus years. For the most part though, everything is fine, and as long as the price Verde is giving me is the best price that's going out there, that's all that matters. Just be careful because when a renewal comes, you might be caught off-guard like I was.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Thank you for taking the time to share your experience. We understand how frustrating it can be to have unexpected changes in pricing and to feel like you are not being heard or understood. While we strive to make our renewal process as straightforward as possible, we understand that there can be misunderstandings and confusion. We apologize for any inconvenience or frustration you experienced and appreciate your business. As such, we'd like to take a look at your account to see what transpired and what improvements can be made. Please email us at officeofthepresident@verdeenergy.com with your account information so we can assist.

    Verified purchase
    Customer ServiceBilling

    Reviewed Feb. 16, 2023

    Verde Energy called and they said they could lower our bills so we decided to go with them. Customer service is usually polite and pleasant to talk to. We did pretty good with Verde. I have recommended them and told people that we're through them.

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    Verified purchase
    TechRates

    Reviewed Feb. 15, 2023

    I have had no issues or negative experiences with Verde so I am pleased with your service. My contract is expiring next month so I hope I can renew at same rate or near that 0.08909 rate. If not I will be forced to shop around if yours goes a lot higher.

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    Verified purchase
    Customer ServiceTechPriceStaffBilling

    Reviewed Jan. 12, 2023

    We got a very cheap energy deal with Verde Energy. Since we used them, our energy bill has been reduced between 70% and 80%. Every time that I called because I have questions when I would be renewing the contract, their reps were very professional. They were very available to answer any questions and give any information that we needed.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We're thrilled to hear that you have noticed a reduction in your energy bill. Thank you for choosing Verde Energy to be your energy supplier. We appreciate your business and feedback.

    Verified purchase

    Reviewed Nov. 20, 2022

    Verde Energy is good for the environment and that was my main reason for switching to them. I've had the service for about a year and I have not had any problems.

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    Verde Energy
    Response from Verde Energy

    Thank you for taking the time to leave us a positive review. We appreciate your business.

    Customer ServiceTechPriceRefunds & PayoutsBillingRates

    Reviewed Nov. 11, 2022

    Beware!!! I suddenly realized my JCP&L bill was overly expensive this past summer for the month of August. When I carefully looked at my bill I noticed Verde was the supplier. I called JCP&L and was told Verde was my supplier and they were over charging me by more than 20 cents a kilowatt, which may seem like a small amount but on that month's bill I over paid for the electricity Verde was supplying to me by $500!!!

    I was mortified. I immediately called Verde and was told that back in 2013 my contract was sold to them by Rescom and since I had not renewed my contract with Verde they just continued to increase my rates. I do not remember signing up for Rescom or Verde! I have no other recourse but to immediately cancel Verde and learn my lessons: do not fall for low rates that can be increased over time and check each bill with a fine tooth comb every month. Please do not allow this company to rip you off too... They may sell you a very good, competitive rate in the beginning but they will raise rates on you if you are not watching them carefully. I now just get my electricity through JCP&L and my bill is back down to where it belongs. Verde is bad.

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    Verde Energy
    Response from Verde Energy

    We are sorry to hear that this was your experience with Verde. We'd like the opportunity to review your account to see how we can assist you. Would you mind emailing us at officeofthepresident@verdeenergy.com with your account details? Thank you.

    Verified purchase
    Rates

    Reviewed Nov. 2, 2022

    I was online comparing rates and at the time, Verde had what seemed to be the right plan to pick. Their rates were not the lowest but I liked the program. Verde was fine. I had gas so we had heat in our house and warm showers. But their rates have changed and that's why I switched away from Verde.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Thank you for your valuable insight. We appreciate you letting us know the reason you chose us and why you selected a new supplier. We're grateful for the time you were our customer and we hope that you consider us in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 20, 2022

    I use Verde for the electric and the gas. I've been with them for quite a while. Whenever I renew, the customer service is friendly and courteous.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We're overjoyed to read your kind words about our service and friendly Care team. Thank you for sharing your feedback and for allowing us to serve your energy needs.

    Verified purchase
    PriceRates

    Reviewed Oct. 18, 2022

    Verde Energy's prices were less expensive. Their plans being green also played a little bit in why I chose them. My experience has been pretty good. When it's dark, I can see my way because I have light. I like Verde.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    It's terrific to hear such generous feedback regarding our service and rates. Thank you for allowing us to be your energy supplier. We truly appreciate your business.

    Verified purchase
    Price

    Reviewed Oct. 8, 2022

    I've never had a problem with Verde and they're cheaper than the regular supplier around here. So I'm happy.

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    Verde Energy
    Response from Verde Energy

    Thank you for leaving us a 5 star review. We're so happy to hear that you found our rates to be cheaper than other suppliers in your area!

    PriceRates

    Reviewed Sept. 22, 2022

    This is the equivalent of the gas station next to the airport that charges $6 a gallon. They get you in with a competitive rate but once your rate expires, they stick it to you. I was charged 5 times the normal rate for 2 months before realizing this. Shame on you for taking advantage of customers like this Verde!

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Thank you for sharing your feedback. We'd like to confirm that we received your email and will be providing a response to your concerns.

    Verified purchase
    PriceRates

    Reviewed Sept. 3, 2022

    I am happy with Verde, but somebody else gave me cheaper rates. They are giving me 11.79 for 36 months, for three years, and right now, I'm talking to them.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Thank you for your honest feedback regarding your experience with Verde. We'd be happy to help you with any alternative rate options so that we can retain your business. Please feel free to call us and one of our friendly agents will assist you at 1-800-388-3862.

    Verified purchase
    TechRefunds & PayoutsStaffBillingRates

    Reviewed Aug. 19, 2022

    They're on terms so when I didn't realize my term was about to be up, I had a really large electric bill. It was because the cents per kilowatt went extremely high. It was over $100 just in that, which wasn't even from our usage. I said to them, “I'll stay with you guys if you give me a term or a really good low rate, but I need help paying for this.” and they were gonna send me a $50 gift card.

    When anyone ever asked me how it is having the solar panels on top of an electric bill, I say you still are paying two providers monthly. But during the summer months, you might have some higher solar bills and then your electric bill is like 12 bucks a month. That goes credited into the winter months. My highest bill has been 150. Any time I run into other providers who are always at Walmart, I say I'm already rolled into a term with someone.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Thank you for your detailed feedback regarding your experience with us. It's great to know that we resolved your concerns and that you remain a customer of Verde Energy. We appreciate your business.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 14, 2022

    Their customer service was fine when I signed up with them. They were polite and professional.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Thank you for sharing your experience with our Customer Service team. We appreciate your business and that you took the time to give us your feedback.

    Verified purchase
    Customer ServiceRates

    Reviewed June 30, 2022

    I am pleased with the service but I am upset that the rate doubled from last year. I am a senior on a fixed income and was told they could do nothing for me. Not great customer service. I would expect a little more for a so called valued customer.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We understand your frustration regarding your rate increase and we'd be happy to review your account with you. Please email us at officeofthepresident@verdeenergy.com with your concerns and account information. Thank you.

    Customer ServiceSales & MarketingRates

    Reviewed Nov. 20, 2021

    If you are reading this review, please do yourself a favor and don't sign up with them. In my case, I had cancelled with Verde because of higher rates, they called me and wanted to know why. The gal was insisting that they wanted me to stay with them. Finally, I told her clearly, that I wanted to cancel them as supplier. Very high sales promotion in my opinion. The call was recorded!

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We are saddened to hear that you wished to cancel. It’s important for us to understand why a customer wants to cancel so we can identify ways to improve or offer a resolution. We apologize for any inconvenience and invite you to email us at officeofthepresident@verdeenergy.com if you have any other concerns you’d like for us to address.

    Verified purchase
    BillingEase of Use

    Reviewed Sept. 22, 2021

    I signed up online and the site was easy to navigate. I received a letter in the mail after I signed up with them, but I haven't noticed any difference in the services. Also, I've had them eight months and my bill is about the same.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Hi Nancy, We at Spark Energy are so happy you are satisfied with the quality of our service. It means a lot! Thank you for choosing Spark Energy, we are thankful for outstanding customers like you, and appreciate your business and feedback.

    TechBilling

    Reviewed Aug. 1, 2021

    Used to love this company, even referred neighbors/friends because of the great savings. Signed up again when our 2 yr contract was done. Not sure what has happened - but how did we use less energy this year but our bill is over $100 more???? 2020 use was 1598 kwh for a bill of $302 and this year 2021 we used 1376 kwh (222 kwh less), but our bill is now $408!!!! Never, ever in 25 years of living in this house was our bill ever this much. Not happy!

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We understand your frustration regarding your bill increase and we'd be happy to review your account with you. Please email us at officeofthepresident@verdeenergy.com with your concerns and account information. Thank you.

    Verified purchase
    Customer ServiceOnline & AppStaffBilling

    Reviewed June 29, 2021

    At the time that I signed up, Verde Energy was the best choice for a monthly payment. I'm satisfied with their customer service and the website is very informative.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We're delighted to know that you are satisfied with our services. We appreciate your business and you taking the time to leave us a few words about your experience with us. Thank you.

    Verified purchase
    PriceRates

    Reviewed June 17, 2021

    Verde Energy's rate was cheaper. I switched to them and the process was easy.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We are happy to hear that the process to switch was easy for you. Thank you for your review and for your business.

    Verified purchase
    Price

    Reviewed June 3, 2021

    I went with Verde partly because of their green energy product and partly because of the cost. I took advantage of a deal that they had when I signed up and I've had no problems with them.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Thank you for choosing Verde Energy. We appreciate your feedback and your business.

    Verified purchase
    Staff

    Reviewed June 2, 2021

    Green energy products are always better. So if I can help in that way by going with Verde Energy, that's good. So far, my experience with them has been very simple and I've had no problems.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Thank you for taking the time to leave us your feedback. We absolutely agree that green energy is better! We appreciate your business and your thoughts.

    Verified purchase
    Sales & MarketingStaffRates

    Reviewed May 19, 2021

    I searched around for green energy options, and Verde Energy was a competitive fixed rate. Signing up was seamless. The promotions helped out as well. Everything looks good.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We appreciate your feedback regarding our rates and enrollment process. Thank you for your business.

    Verified purchase
    Contract & TermsTechPriceStaffRates

    Reviewed May 11, 2021

    My experience with Verde has been excellent so far. I was originally locked in at a one-year rate with my other provider, but they were only willing to offer a six-month renewal for me and it was at a higher rate than a lot of the competitors. It was another cent and a half higher than what I was locked into the prior year before that I was paying too. When I brought it to their attention that other providers were offering at lower costs, they told me that there was nothing they could do for me. At that point, I had no reason to stay with them. There was no fee for switching at the time because my time of use was up, so I decided to go with Verde. It was mostly for the cost factor at the time and the fact that they were offering a locked-in two-year contract. That was awesome.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Its great to hear that you shopped around before choosing to enroll with Verde. We appreciate your business and your review.

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffBillingRates

    Reviewed May 5, 2021

    We were with FirstEnergy and we got some letter, which we found out later was from another company trying to scare us into picking them. We could have stayed with the same company we had, but we didn't because at that point, we thought FirstEnergy was no longer going to cover our area. I got online, and Verde Energy company was the cheapest. They gave us the best rate. It was a fixed rate and that's something else that we were looking into.

    I signed us up for Verde and everybody's been super. I didn't have to call FirstEnergy to switch over. They took care of everything for me and I appreciated that. We also got a $50 rebate, but we're concerned because our electric bill is much higher than it ever was with FirstEnergy or with West Penn Power before that. During this pandemic, and with work being scarce and we're retired, it's tough with those electric bills creeping up. Other than lowering the rate though, we never noticed anything wrong with our past servers and everything has been smooth.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We sorry to hear of the situation that caused you to leave your original supplier; however, we're happy that you chose us to be your new supplier. Thank you for sharing your experience so far.

    Verified purchase
    Punctuality & Speed

    Reviewed May 4, 2021

    The last company I had was very good and while Verde Energy is 2/10 of a cent more, it's guaranteed for three years. That's what I like. I also sent in a rebate and I got it back promptly. When people ask me who I have, I tell them and I tell them I have nothing but positive experiences.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We're so happy to hear that you've had a positive experience with us. Thank you for your business and your feedback.

    Verified purchase
    Punctuality & SpeedRates

    Reviewed April 30, 2021

    Being in the Northeast, we're depending on the West to have enough wind and solar power to make up the difference using Verde. This is the first time we're hooked up with them and we're gonna wait and see if the rates go up, then it could be an issue. We're signed up with them as an energy supplier through Met-Ed and they’re supposed to be energy efficient.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    Thank you for your feedback. We can assure you that your rate will remain fixed for the duration of your contract and you can expect a notice to remind you when it's time to renew so you can avoid a rate increase due to a variable rate.

    Verified purchase
    Billing

    Reviewed April 29, 2021

    I've had Verde since December and service stays the same. My bill depends on my consumption. It’s about the same and I'm comfortable with it.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We're glad to hear that you're enjoying our service. Thank you for your feedback and your business.

    Verified purchase

    Reviewed April 28, 2021

    I'm happy with Verde Energy's services. You should take it, too.

    Thanks for your vote!
    Verde Energy
    Response from Verde Energy

    We're glad to hear that you are happy with our service. Thank you for your business and for taking the time to leave us a review.

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    Verde Energy Company Information

    Company Name:
    Verde Energy
    Website:
    www.verdeenergy.com