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Reviewed June 1, 2021
I purchased my T-Fal frying pan 13 months ago and the surface is peeling off witch is unsafe for use, I contacted the T-Fal warranty replacement department. They rejected my request. They blamed it on me even though it’s a manufacturer defect, very disappointed. They rather have me share my review with others instead of sending me a replacement and getting the defective item back to do research on it. Thanks.
Reviewed March 8, 2021
When Sears went out of business, we purchased a T-Fal set, red with a black interior non-stick coating. Within weeks the black finish started flaking off although we were careful to use only wooden utensils. We complained and, to their credit, T-Fal sent a brand new set. The same thing happened within weeks on ALL the pieces, sauce pans, stock pot and frying pans with the non-stick finish flaking off. I can peel it off with my fingernails. For the finish to flake off is not only unsightly, but also, probably dangerous as the flakes can end up in your food without you even knowing it. I will never buy anything made my T-Fal again.
Reviewed Jan. 23, 2021
I purchased an Air Fryer approx. one and half years ago. The air fryer is great, I enjoy cooking with it. I am very disappointed though that the coating in the basket, and on the grill is peeling off. I certainly did not expect this and I wonder if this would be hazardous to one's health. I hope that TFal replaces this air fryer. I only cook for myself so it is not used every day. I am very very disappointed.
Reviewed Oct. 15, 2020
My family has been loyal to T-Fal pots and pans for many years. We have loved every pot and pan we bought from them. However this year I was gifted a set of T-Fal pots and pans ranging over $100.00. After some use which was less than a year as I was given it this year it became heavily damaged with peeling of the paint leaking onto the food. As we are all aware this can be very dangerous to your health. I have followed the directions on how to care for these pots and yet they fell short on completing its task for more than a couple of months.
Like anyone would do I reached out to T-Fal customer support in which I waited over 3 days for a response only to be told by Sarah how she would not help me and how this was my fault. After much communication I was only getting the run around and told then that I can send my pots to them for inspection of defects but that I would have to pay for it to be sent and back. How is this in any way, shape or form proper treatment to a customer? Unfortunately I am out two pots and refuse to take the risk of harming my family with peeling pots. I would just like to add that I have only used plastic utensils on these pots as well.
Reviewed Aug. 12, 2020
Spent nearly $200 on a T-Fal Opti Grill. Pampered it just as I do all of my appliances. Manual control began to malfunction. They ONLY correspond by email; phone calls lead nowhere! Customer Service is pathetic! There is not even a hint of understanding of, or empathy with, the problem you may have with their product. They could care less! They sing only ONE song... and that is, "Tough Luck! If you want it repaired, you will have to pay for it, including all the shipping costs!" I will NEVER, NEVER, NEVER buy another T-Fal product as long as I live. And although I don't like to wish bad fortune on anyone... I can honestly say, I hope this company goes bankrupt and ceases to exist!
Reviewed July 30, 2020
Is this supposed to happen after two years? I bought this product in Walmart two years ago. It was a good price but... it peeled and it is not safe to cook in it anymore, not a good product to buy. I need money back.
Reviewed April 28, 2020
I love the T-Fal frying pans. I never have to worry about food sticking. They are extremely durable also. I love how affordable the brand is and that it is available at a variety of stores. Definitely my favorite and I would highly recommend.
Reviewed April 25, 2020
It’s so much Conferences to use it and Secure in every cooks well and yes it’s most best and prizes are great value. It’s last for very long years in times to times. I would not change it for any other brand.
Reviewed April 24, 2020
We have had several different types of cookware over 40 years and we find that T-Fal is great for everyday use. The price is a bit higher than some but you have to pay it in order to get good quality cookware that is also durable. The cookware set we have is over ten years and it still produce the same quality as if they were new. Following the directions for use will sustain the cookware for many years and it may last another ten years if we use care when cooking and cleaning it. I would recommend this cookware to anyone looking for a great product if cost is not an issue. When I need to buy cookware again, I will definitely buy T-Fal especially since it is worth the money.
Reviewed April 23, 2020
T-fal worked OK until it became scratched and worn. Today I fixed dinner to give the lady a break. Our largest skillet looked so bad, I tossed into the trash. It's time for a new set, I told her. You just know!!
Reviewed April 22, 2020
EASIER STORAGE-make everything fit together. Maybe it already does. Maybe you could market that. Put some sort of bumper on the pots so they don't scratch each other but can be stored, nested together. I am picturing the big pot, with the next smallest inside of it, but where would the handle go? Remove the handles and make them all have 2 loops, but they would still rub on each other and most people are scared of ruining or ingesting Teflon. The only answer I have is to quit selling the cheaper stuff to people like me. Then they won't have anything to complain about. I got a good deal and I am happy with it.
Reviewed April 21, 2020
This is a great brand, the only negative is that the pans are not very durable and bend easily. I purchase them often as the value for money is exceptional. I prefer the small omelet pan and use it daily.
Reviewed April 20, 2020
I purchased a set of the T-fal Titanium pans, and after a couple of years, the back of my 10 inch pan started flaking off terribly. When you try to see about a warranty claim, you better have kept your sales receipt. Then you must SHIP it to them at your cost to see if they approve it as a claim or not. To ship it to them costs about just as much as buying a new pan. So why ship it and possibly have them say that it is normal wear and tear. You just lost your shipping expense and still have to buy another pan. They do NOT accept pics via texting or email. So, the warranty is worthless. This kind of peeling should Not occur in a couple of years.
Reviewed April 20, 2020
Great product for the price. I have owned T-Fal products for as long as I can remember and they never disappoint me. Not to mention the products are affordable to buy. I would definitely recommend and will most definitely purchase again and again.
Reviewed April 17, 2020
Just doesn’t hold up to daily use and scratches easily. Would like pots that hold up to even a person that insists only cooking with high heat. Needs to be more sturdy for the daily use. It is a good product but could improve.
Reviewed April 16, 2020
I have been using T-fal for 16 years. It stands the test of time and really is durable. As long as you take care of your T-fal it will take care of you. When my kids move out these will be the pots and pans I get them.
Reviewed April 15, 2020
Great mid price cookware. Takes regular use and dishwasher cleaning quite well. With our newest set, I’ve found I need to tighten the handles more often (once a week on pan I use 1-2 times a day) but that’s pretty minor and easy to do.
Reviewed April 14, 2020
T-FAL makes great, very appealing visually and truly non-stick cookware, but the protective coat on the cookware doesn't last long as it is prone to cuts and scratches, so it needs to be replaced almost every other year.
Reviewed April 13, 2020
They are pretty good pans for the price. I wish the Teflon coating would last a little longer than six to eight months, as it seems to wear down by then. Other than that we’ve enjoyed them very much.
Reviewed April 11, 2020
T-Fal is economically the right fit for us because we cook quite often and no matter how much we have spent on expensive cookware it simply needs replacement and as such I would rather pay for tfal than the more expensive brands.
Reviewed April 10, 2020
I really like the ceramic lining in the newer pots and pans, however, if though I try to always use plastic or wooden utensils in them, I end up with way too many scratches. Must be when my husbands tries to help out and he forgets to use the plastic spoons, etc. Could you make the ceramic a little thicker so this would not happen? That would help so much. Thank you!
Reviewed April 9, 2020
Though pricey this is very good cookware and has stood up well for 20 years of use. I would buy it again. It has come with me from Wisconsin to Arizona and now to Colorado. It was recommended by a chef as what he had in his own home.
Reviewed April 8, 2020
T- Fall might offer a good price but Poor quality. Uneven cooking, low durability and handles falling off, have to screw handle back on after several uses. Cooking surface became dull very quickly, kind of scary, is it in my food?
Reviewed April 7, 2020
T-Fal is a really good no-stick pan and lasts a long time; however, it will scratch and the coating will eventually start to peel. Overall, though, I would recommend it. The no-stick feature is especially good with fried chicken, eggs, etc.
Reviewed March 24, 2020
I purchased the steam iron from Costco online. Once it arrived, I found it was very difficult to open the plastic piece that opens and closes the water reservoir. I was afraid that I might break it as it does take a lot of effort. So I rang the customer service number, held on from 4.30p.m. To 4.50p.m., kept listening to recordings to hold the line for the first available associate. At 4.50 the recording said the office was now closed. The closing time is listed as 5p.m.
I sent off an email outlining my concern about the iron part as well as being cut off from the phone. Heather emailed to let me know that the part was meant to be opened with force (who will be responsible if it breaks?) and if I was not satisfied I could return it to Costco. No mention of the fact that their line was disconnected before closing time. I wonder if any T-Fal executive will read this review and perhaps have a different way of answering my concerns. Heather is not cut out to be a customer service representative.
Reviewed Feb. 29, 2020
The Teflon coating is terrific. It does not wear off. Nothing sticks to it. It is very easy to wash. The price is very good. It is not too expensive. The cookware lasts for a long time. I have had this cookware for several years.
Reviewed Feb. 24, 2020
I love my T-Fal cookware! They distribute heat evenly and clean up is is so easy. For the price, T-Fal is the best! Prior to my T-Fal I used stainless steel. They hold the heat well after cooking is done, but the food sticks and clean up sucks! I like T-Fal the best!
Reviewed Feb. 23, 2020
You want pots that last for years. This T-fal does that. You really get your money worth. They cook so nice. It comes in colors. Please try them. I am sure you will love them. I still have some of the set I bought at least 15 years ago.
Reviewed Feb. 22, 2020
We have had this set of pots and pans for about 7 to 8 years. A well balanced set. Love the sloped sided pans. Also very pleased on how the lids fit. We had pots with bakelite handles and knobs so could not put them in the oven without a tinfoil wrap or they would burn. Would also like to have a 5 inch or so pan if you want to fry I egg.
Reviewed Feb. 7, 2020
I cut my finger while washing the bowl. Customer service is pretty bad and won't resolve my problem. The frying bowl has a fairly sharp edge that is bent downwards and if you slide your finger on it while washing it, you will certainly have a minor cut. This is either bad engineered or this company has no quality control. To make matters worse, customer service won't resolve the problem as they have their "policies". In short: Don't buy this product.
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