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Reviewed Oct. 24, 2019
I've had my set for several years. The only problem I've had is when I dropped a saucepan off a 2nd-floor balcony. The pan landed on concrete, but wasn't scratched, it was only a tiny bit out of shape, but still usable. The set still appears as well as they did when I purchased it. I keep the fire low, on my gas range, I only raise it to speed up boiling, and I take excellent care of this set.
Reviewed Oct. 13, 2019
2 new T-Fal 8" frying pans. Both of my T-Fal skillets blistered on the inside of the pan. When the first one happened I just assumed I may have done something wrong but then the second one did the same thing. So at this point I'm sure it's safe to say this is a company default. From the reviews I'm sure the company doesn't care so no more T-Fal for me. This is ridiculous!!!
Reviewed Oct. 4, 2019
After that I am continuously try to contact but no response from this company, even they are least bothered to inform about my product shipping information and God knows whether they will delivered my order or not... I losted my hard earning money. I really don't understand how this PEOPLE DO THE CHEATING???
Reviewed Aug. 28, 2019
I purchased an 8” era card coated frying pan for making eggs. The perfect size for 2 sunny side up. It is not a nonstick pan. The first time I used it, it was a total disaster. The eggs had to be thrown away. The second time I used the pan I used a little canola oil. This time the eggs were edible, but still stuck and burned. I called T-Fal and was told that you must a lot of oil for the pan to function as a nonstick pan. THAT’S RIDICULOUS! The whole reason for buying a nonstick is so that you do not need to use shortening. T-Fal did not stand behind the product. But, Marshalls will take the pan back. Stay away from T-Fal.
Reviewed Aug. 22, 2019
I bought this T-fal frying pan and I noticed it chipping away and exposing the aluminum underneath the coating after the first use. I am diligent not to use anything that would scratch the pan and washed it by hand. I called T-fal customer support to give my feedback and the representative was extremely rude. Also she told me it would not be covered under warranty unless it was “defective.” I don’t think this pan is defective, just poor quality and poorly constructed. I was quite disappointed as a consumer as I had higher expectations for T-fal. Well they just lost a customer because I will be switching to another brand in the future. This company is bad and doesn’t care or stand behind their products. I would avoid buying them! Not worth the $!!!
Reviewed June 10, 2019
I bought a T-Fal pan that I thought I would have for a very long time. I followed all of the rules by not using high heat, no broiling, no abrasive scouring pads. I took very good care of this pan but all of the coating continued to come off so I only got to use it a few times because I was afraid that I would get some sort of poisoning if I cooked any food in it. Unfortunately I didn't keep the receipt and I really did not want to waste the time or effort to take it back because I was very disappointed since I thought that TFAL was a great product but I found out different. I will not purchase any more of their products and I am a person that cooks all of the time.
Reviewed April 21, 2019
I recently ordered T-Fal's 13 pc stainless with copper bottom set and upon first use of the frying pans the handles were loose and the metal on the cook surface spotted and discolored. Everything I cooked stuck even being well oiled. I made one egg omelet (disaster) and the egg stuck to the pan so badly I just had a mess. I am fortunate enough to be able to return this product through Amazon and purchase Lodge Cast Iron to replace this inferior product. PS: It took one washing and while drying to notice the handles having movement in them.
Reviewed April 7, 2019
My lady has just one T-FAL product, a 12 inch skillet, Model #30SP1. Since day one the single problem has been the handles coming loose. Loose to the point of coming right off the skillet. I see in the reviews that most owners are having the same problem, so I created a good solid, permanent fix. Easy, and cheap, probably $3-$5, depending on where you find what's needed. My local Ace was the place for me.
In their basic nut and bolt drawers, find 2 5mm socket head bolts, in 80 pitch, and match the length (they are NOT the same length!) of the junk screws the company provided in the pan. While T-FAL used a chrome looking screw, (that you can't find a tool for) the replacement will most likely be a black alloy steel, much higher quality, plus a color match for your handle. It's a standard size metric screw, just ask the Ace man for help if you need advice. If you don't have a set of metric hex keys (commonly called Allen wrenches) pick one up that's a good fit for your new screws. Also pick up a small tube of Loctite 272. Loctite 271 will work if they don't carry the high temp version.
If your handles were already loose, great, just finish removing them, and you're almost home. With everything ready to go back together, open the tube of Loctite (carefully, it's runny like water) by snipping off just a tiny part of the tip. You're only going to want a few drops, so a small opening is best. Put your screw on the hex key, holding it upright so as to not lose the screw, and dribble just a tiny bit in a line along the screw threads, making sure you get a solid line, not just a dot here and there. Working without much delay, screw the new bolt in a bit snug, but don't use arm strength, just your fingers, otherwise you'll make junk out of a very usable pan. (The threads will strip in your pan!)
As you tighten the screws down, keep an eye on the alignment of the handles, they'll want to twist in the direction you're turning the screw. That's it, all done! Set your pan aside for about 24 hours while the Loctite cures, and your pan will be good to go. Almost as good as a quality pan would have been in the first place. Best part is you won't need to tolerate rude customer service reps, nor pay to ship your pan back to them. Never mind thanking me, just throw flowers in my path. Regards to all, Bob.
Reviewed March 25, 2019
I submitted pictures of non stick surface wearing off. Despite “lifetime“ warranty they accused me of using metal utensils, which I did not, and refused coverage. So many other brands from which to choose. Don’t buy T-Fal!
Reviewed March 25, 2019
Pan on range top unstable, handle too heavy for lightweight pan and it flips pan up. If used with oil will splash oil onto user or burner and cause fire. Called company and were not at all interested in issue.
Reviewed Feb. 6, 2019
I recently made a lifetime warranty claim for my defective fry pan. They asked me to send pictures and receipt. I sent all of that 3-4 weeks ago. I received no response. When I call recently, they said the pan was overheated. I asked for a supervisor to call me. No response. I left 2 messages for Jasmin Dugal _Vice President. No response. Buyer beware. Lifetime warranty is a joke & nobody cares to respond at T-Fal. There are plenty of others to choose from. DO NOT CHOOSE T-FAL!
Reviewed Jan. 2, 2019
My toaster is about 6 months old. Unfortunately I did not keep my receipt and now that the lever (which is made of CHEAP plastic is broken and keeps flying off when pushed down. I contacted T-Fal and they are telling me I have to pay to get a new part. My suggestion is don't buy the product. It is cheap. If you do I suggest you keep the receipt. You are going to need it. If it is more than a year you will have to pay. Best to just buy a better brand.
Reviewed Dec. 20, 2018
These pans seem sturdy, they're heavy enough to cook nicely but not so heavy to take forever to heat up. The problem lies with the hardware...the handles on the pans and lids are constantly coming loose. Not your average occasional need for tightening. Fall-off-the-pan loose with each use. It's scary. I'm afraid I'm going to pick up a pot and burn someone or myself badly because the handle falls off. And what's worse, the screw is a star shape, very difficult to fully retighten with normal tools. I do not recommended.
Reviewed Nov. 27, 2018
I received a these pots and pans as a Christmas gift December 2017. Within 6 months the bottoms started coming off and the insides as well. In October I emailed the company. I finally got a response in November. They stated to send them photos and descriptions of the pots and pans. I did this and was informed that of the four pans they would only replace 1 pan. Even though they all were bad. When I called the hotline they were rude and said it was normal wear and tear. I will never buy these products again, such a waste.
Reviewed Nov. 26, 2018
I purchased T-Fal roaster for last Thanksgiving and it was fine. I got it out this year and cooked my turkey and the juice for gravy was ruined as all the black coating was floating in my gravy juice. Luckily the turkey was completely wrapped in foil.
Reviewed Nov. 10, 2018
These are the worst pots and pans I have ever had and used. Including the cheap ones from the Dollar Store. From the first time I used and washed - by hand mind you - they have developed chips on the bottom and stick constantly when cooking.
Reviewed Oct. 4, 2018
Ordered a 10 piece for Sears Canada. 2 years ago. They have scratched and chipped. The handles break off and have never used in the oven. All the pots and lids have warped. Not one fits properly. At least they could have warped to the same shape. A real waste of money. Don't waste yours.
Reviewed Sept. 20, 2018
I bought a set of T-Fal cookware about 5-6 years ago for a second home with minimal use. Over the years I’ve had typical problems with it including chipped Teflon coating, loose handles & knobs, plus the plastic flex tops on the lids break. Well today, it was an entirely different disaster. I was searing meat in a Dutch oven, to make a beef veggie soup. The electric stove burner was set on 7. After searing all sides of the meat, I went to move the Dutch oven to a different burner to add other ingredients. When I lifted the pot, the entire bottom of the Dutch oven was stuck to the electric coil, and pulled the coil out of the embedded socket! The coil fell back onto the stove top, which means I dodged a big one as it could have burnt my foot, ruined my floor or started a fire. I’m done with T-Fal... That was the last straw.
Reviewed Aug. 9, 2018
If I could I wouldn’t even be rating this company as a 1 star because it definitely doesn’t deserve it. I’ve had these pans for just a few months as a house warming gift from my family and all of a sudden my pan bubbles. Not to mention they screws are constantly coming undone. I am the one who keeps very good care of my products, so this upsets me.
Reviewed Aug. 8, 2018
I purchased a T-FAL roasting pan and used it to bake a ham. Small pieces of lining flaked off. Used it again to bake ham later and after washing it larger chunks of lining are flaking off. I sure hope this is not coming off while we bake it. I don't want to be eating the lining of this cheap horrible pan!!!
Reviewed July 16, 2018
In April 2018, I purchased a 3 qt saucepan. I did not have any problems until now. Last week I saw bubbles making an appearance in the bottom of the saucepan. Yesterday a.m. I was making breakfast and now all of a sudden the bottom of the pan is covered with bubbles. I was on jury duty last week and I am going to call T-Fal in the a.m. This is ridiculous. If they are uncooperative I will file a formal complaint with the Consumer Product Safety Commission. I suggest that everyone on this website do the same thing.
Reviewed July 16, 2018
We got a new set of T-Fal pots and pans for Christmas 2018, it's now June 2018-, not even 6 months into owning these pans and 2 of them are chipping horribly; with a third pan starting. My in-laws paid good money for junk. Customer service - to be aggravated by some rude remarks, to absolutely no avail-no thanks. Do not spend your hard earned money on this junk. I'd rather rate you a zero.
Reviewed July 2, 2018
While cooking dinner I lift lid with one hand and stir with other. ONLY HAD LID ON 2 MINUTES ON LOW!! While stirring the lid SHATTERS EVERYWHERE! Including in the family dinner, the stove, counter floor and on me. I call customer service who tells me that it is my fault that there had to be a crack in the lid. NO there was not... Then tells me I can go to the store and purchase another lid or I can pay to send my pot (only large pot I have) to them and they will try to fit a lid to the pot. The representative was rude and blaming me for the incident. This said lid was rarely used and cared for gently as it is made of glass. Always hand washed... Do not own a dishwasher and it is currently 80 degrees Fahrenheit inside so no it did not go from cold to hot customer service!
I will never spend the obscene amount on T-Fal products ever again! They absolutely do not stand behind their products. I am scared to even use the other lids now in fear of the next shattering going into someone's eyes. BEWARE... Not a good product as I had always believed. Do not believe the hype or the lifetime warranty... limited or otherwise. IT IS NOT TRUE! There is not a warranty for these defective products. If I could give the product and the customer service 0 stars trust me I would. Worst product ever. Now to look for new set so this doesn't happen again. Save your money for a worthy product. T-Fal is not it!!
Reviewed June 1, 2018
Before I make a complaint, let me say that I absolutely love my T-Fal frying pan! Unfortunately, my roommate cooked in it at too high of a temperature and burned it. Because the lid was still good, I wanted to replace only the pan. I called T-Fal Customer Service for help in locating the appropriate pan. The representative made a recommendation and even found it for me online and I bought it.
When it arrived, I found that the lid did not fit. It turns out that you can’t go only on the measurement of the pan, you must know the “model” as well. My pan (and lid) was from the Simply Cook series and the pan the rep recommended was from the Signature series. My Simply Cook lid did not fit my new Signature pan. The company refused a refund and I ended up buying another Simply Cook series pan with lid. Boo! Again, this said, the product itself is fabulous. But the customer service, not so much.
Reviewed May 29, 2018
Purchased a T-Fal Fryer, manual stated the temp to be reach of 374 degrees, tested it with new thermometers, call for service, told to send the element to service center. Did that twice. T-Fal corporate tech told the service center that I should expect a 30 degree variance. This is not a fryer if it cannot reach at a min of 375 degrees. Page 9 of the attached manual stated that it does, picture attached states that it cannot.
Reviewed April 20, 2018
Granted, I found this skillet at HomeGoods and paid about $20 for it. Even so! The red paint on the bottom stuck onto my gas stove's burners, and within several uses, the entire pan warped. What crap! I can see everyone else feels the same way. Worst nonstick skillet ever.
Reviewed March 28, 2018
Lifetime guarantee is plastered all over the stainless steel frying pans, and now even in the products marketed as Warp-proof. However, inside the packaging in small print - this is now phrased as "limited lifetime warranty"- only for manufacturing defects. I contacted Customer Service and they basically said - "extremely unlikely that it isn't due to user error but if you want to send product in we will look at it, and then return in when we tell you there is no manufacturing defect." What a horrible stance a company can take!
Reviewed March 11, 2018
I have purchased 2 different sets of T-Fal. The handles are so extremely aggravating. Every time I need to use one I have to tighten up the handles. I’ve even had the handles fall completely off. I am shopping for a new set now and it will be a different brand. For the price of these, the handles should not be as crappy as they are.
Reviewed Feb. 3, 2018
Sauté Pan: I bought this set at Macy’s in June 2017. I was gone from September to January 2018. Only person using it. I never put it in the dishwasher, and I use wooden spoons or plastic. I use soft sponges to wash them with. Today while making eggs, as I normally use this pan for, it shows one of the screws paint was off and the metal portion of the handle shows discoloration. Plus, cracking eggs on the side seems to be making little dents, and the red thermos pot, has never shown it’s ready. For only using it really for 3 months this should not happen. Think twice before you buy this product. Had T-Fal set before that’s why I bought this set. Last time I buy T-Fal!
Reviewed Dec. 11, 2017
I purchased a T-Fal Fresh Express Shredder and the 4th time that I used it, the plunger that pushes the food item down into the shredder developed a crack, and small part of the contact surface came off. I thought the company would replace it without cost, but they are charging me for the part and for shipping it from France.
Reviewed Nov. 23, 2017
My wife bought 3 T-Fal non stick frying pans a couple months ago and she mentioned to me about food sticking in her new pans. Today I decided to cook breakfast and I ruined my eggs as they stuck so bad to the pan that my over easy eggs turned into scrambled by the time I got them out of the pan. Then trying to clean the pans after I was done eating was impossible. I give up on trying to wash them by hand so my next step is going to be oven cleaner. I will never own another set of these pans and would not recommend anyone buying these pans. When my wife get back from vacation we are going to buy some good cookware as these will probably turn into targets on my rifle range because that's about all they're good for. So my advice is to bite the bullet, do some research and spend some real money on a professional set, something that is going to last a lifetime not just a few months.
Reviewed Oct. 31, 2017
I just tried a 14 piece set out 30 days ago. 25 days ago I sent them an email letting them know that inside of the pan there was peeling. Everything was sticking. Dishwasher uses the dishwasher and change them a couple different color. The handles was coming off. I sent the company email and if I knew they wasn't going to help me out I could have just took it back to the store because I still had a 30-day refund. Well long story short these pan is crap and I wish I never bought them. Then they tried to blame it on you. No it's their product that they didn't put good effort into it. Everything's stick even if I use the Pam spray and the knobs are all off the pan. They don't even Deserve an 1 star. I waste my time and my money and my emails when I could have just took it back to the store if they wasn't giving me the runaround. Bad business and customer service.
Reviewed Oct. 30, 2017
After receiving the red set of T-Fal pans for my birthday, my excitement, quickly turned to disappointment. With one use the red exterior finish came off. Were not put in the dishwasher, rinsed out to put in dishwasher but never abrased. When contacting T-Fal they said this was "wear and tear" on cookware. With being used one time, they consider that to be wear and tear. So basically from their point of view the pans are unusable. Would not recommend these at all and they have terrible customer service!
Reviewed Oct. 18, 2017
T-Fal has been and still is producing dangerous products. The handles on their cookware are very loose and will not stay tight on any of the pots and pans. And the coating is dangerous, peeling, sticking, etc... Why hasn't this garbage been recalled??? How many people must get severely injured or die before the government or T-Fal do something? These problems are happening to new products after only a couple uses. These damn products cost a small fortune for what?They should not be this dangerous. I can't even call T-Fal junk, as junk is more useful than this T-Fal crap. Pure **. Close this so called company down T-Fal, Americans deserve better!
Reviewed July 25, 2017
I bought a T-Fal cookware set about a year ago. A few months after I bought them I noticed that food was sticking even though I put oil in the pan. Soon after my husband noticed that there were large sockets in the cookware. That is strange, it looks as though there were bubbles in the cookware & part of the pan just blew up in those places. We contacted T-Fal & they said that we needed to take them back to where we bought them. Since it has been over 6 months the store will not take them back. We feel it is a manufacturing defect. Here we have a $200 set of pots & pans & the manufacturer said basically "too bad." We sent pics but they said it looks like abuse not a defect. I use low heat, rubber utensils, wash them only by hand, not sure what else to do. Remember it is very hard to capture this in a picture.
Reviewed July 6, 2017
I never abused my T-fal frying pan and after about one year I noticed the bottom covering was apparently flaking off and food was beginning to stick. This was about two years ago. The pan was NOT abused with heat nor cooking methods or utensils. I followed the instructions and paid $18.00 to have the pan mailed as directed. I included my sales receipt, name, address, phone number and e-mail address. I never heard back from T-fal. I mistakenly sent them my original receipt for purchase. I bought T-fal because Cook’s Illustrated recommended them. So much for their recommendation.
Reviewed May 8, 2017
Ok I received this as a gift. The T-fal nonstick 20-inch pan, I hate it! It immediately started to disintegrate and the nonstick part came off almost after the first use! It continued to come off and I never scratched it or used harsh cleaners or anything like that. Then tried to contact the company and never heard back at all!! The pan costs like $21 plus tax and it's supposed to be nonstick for life and didn't even hold up three months!! All scratched and it sticks like a cheap $2.00 pan!!! I can't even get any customer service or refund when I tried to get one. There's no one home. Sound familiar?
Reviewed April 18, 2017
New glass lid exploded and crumbled into many small pieces immediately after removing lid from pot. A frightening experience since I purchased T-Fal cookware over 12 years ago and love my original set - reason for buying this second colorful set. Perhaps, there are some issues with the current manufacturer of T-Fal cookware since others are experiencing the same or similar issues.
Reviewed March 19, 2017
I have been using T-Fal products for over 15 years. I have read through many of the reviews and I am very surprised. For many reasons but I will share two of the main reasons. One, is that the product failed, in the way that it did. I have been using T-Fal pots and pans for several years, most of my children's lives and they are now in their mid 20's. The nonstick is impeccable, I have used other products and haven't found anything like T-Fal. This product is durable, last over time. I have had to buy only three sets in over 15 years. That is probably 5 sets a year, but it is really more about me than the product. I like newer products. The older products I have either donated or passed on to family members who are still using them.
Two is based on the way the T-Fal customer service handled its complaints. As I stated before, I have continued to use T-Fal over and over again for years and I have never experienced had the experiences that others have had. I cannot speak on the negative side of the product. I would say that nothing is 100%. Although you don't expect to have exploding products, especially when you are dealing with high intensive heat.
However I still stand by T-fal. I will say this if I have a problem with any product or service that I receive and I call for assistance, the continued use of whether or not I will use, or endorse a product, will based on the customer service that I receive. If you do not take care in your customers concerns seriously, and if your employees are not trained to take value in your core values, which customer services should be in the top 5, then you do not need to have customers. The customer isn't always right, however, your products isn't perfect. Please keep that in mind. I love T-Fal (I do not use love lightly), I have been using it for many years, and I will continue to use it. However if I ever have a problem with this product, the type of customer service that I receive could be the deal breaker for me in the future. There are always bigger and better products. Don't forget about your customers.
Reviewed Feb. 20, 2017
I got this pan for Christmas 2016 and upon using it around the 3rd or 4th time it started peeling profusely along with the wire rack????!!! I don't want that toxic coating ingested by anyone ESPECIALLY MY FAMILY & FRIENDS!!!! This is highly DANGEROUS and I either want it replaced with one THAT WORKS OR REFUNDED!!! It was bought at Walmart on Lexington Springmill Rd. in Mansfield, Ohio.
Reviewed Jan. 23, 2017
Optigrill plus - The buttons for sensory cooking do not light up. The only one I can use is the manual temperature setting. It does not provide the benefit that I wanted by purchasing it (automatically knows when the food is done) and I have sent an email to the company. After reading the other reviews, I am not sure I will get a response but if I do, I will be writing a more positive review.
Reviewed Jan. 6, 2017
I've had it for years and it's still cooking fine. I find this to be a very good quality product. It cooks well, cleans very easily and looks good. I really like it and am glad I purchased this pot set.
Reviewed Jan. 5, 2017
This product is TRASH! We received "T-Fal Culinaire 16-Pc. Cookware Set" as a wedding present. I attempted to cook some sauteed chicken and blackened salmon in our new pan. I kept the temperature to a moderate level (between 4.5 to 5.5) and used a light amount of cooking oil. After almost getting burned by grease popping and being volatile while cooking the chicken tenders, I turned down the heat and allowed the temperature to mellow out. I lifted the lid and tried to place the salmon in the pan and for a 2nd time the pan could not endure the condensation from the lid nor did it give me any grace in removing the lid before the pan exploded and the grease was projected at least 5 feet from the pan and stove and burnt my face severely.
I am a cook and do catering. I have been cooking for over 30 years and I have never experienced something as scary as this. The pans are cheaply made and cannot endure moderate heat and cooking oil combinations. The tops which have a ventilation hole cause a massive amount of condensation which in normal cases allows the user to carefully remove the lid and allow the temperature to balance out... But the temperature of these pans and the lack of technology production puts the user in grave danger.
Look at my face! My eye was blinded for at least 2 hours. My lips are blistered. My neck is damaged. My face is scared and uncomfortable. I am a professional performer and am constantly in front of the public eye, I am going through pain and discomfort and these pictures are all days apart from each other. This happened on January 2, 2017. Do NOT BUY THESE PANS. If you do... Do NOT USE any form of cooking oil or you may look LIKE ME!
Reviewed Jan. 5, 2017
They need to stand behind their customers. My pan warped from heat and doesn't sit properly on my smooth top stove. The pans don't last like they should.
Reviewed Jan. 3, 2017
Bought double broiler copper star TFAL by Jamie Oliver about 2 to 3 months ago. My husband put the pot on the stove to cook Carrots but didn't realize there was no water in the bottom pot. When he realized there wasn't water in the bottom, he picked up the pot and turned it in my direction about 8 feet away. The star inserts made of copper, aluminum and stainless steel pour out of the bottom like water and I immediately felt my feet burn as well as my daughter behind him.
Liquid metal rolled all over the kitchen floor burning our new oak laminate flooring, baseboards and our 2 fatigue kitchen mats. Had to pour water on it causing smoke damage and more feet burns and jagged metal pieces everywhere. TFAL would not even acknowledge this to be any problem. They wouldn't even validate warranty. They blamed us for abuse of overheating and nothing was done to look into it. This is a very serious safety issue that could be all products like this and they won't acknowledge it all.
Reviewed Dec. 29, 2016
I liked the performance, value, brand and reliability after having used it. The price is reasonable, but better than that the cookware is reliable. I originally bought a pan on sale, really liked the feel of the pan and the way it cooked everything evenly. Found the set on sale and purchased it.
Reviewed Dec. 28, 2016
I have the nonstick inside and out, but the fry pans do not seem even, there is a red dot that turns solid red when it's ready to use, but if you add some olive oil, butter, etc. it seems to go to the sides. The inside of the pan and outside are easy to clean, but the bottom is not. On a whole I do like the set I purchased. I wash by hand.
Reviewed Nov. 15, 2016
So this just happened in my kitchen not even a few months old. Purchased it not even a few months ago when I moved into my apartment. Called the line and was told by a rude woman I had to replace it on my own!! Excuse me? This top exploded right next to my kids and on their food. So not only did I had to redo their dinner (not that I mind at all) but make sure they were ok and make sure they did not step on glass! And in the process cutting my hands as well. You want me to purchase a new what a new set if I didnt like it as that rude woman told me!!? This is your cookware and you are refusing to take any responsibility because the warranty doesn't cover anything like that? When after it popped I did my research and not only did T-Fal receive a 1.4 rating. Wish I would have known that before I would never have bought it! But you cant replace your flaw??? Is this a joke???
P.S. Customer service needs to be retrained on how to deal with upset customers who are just trying to not only get answers but fix the situation because companies like you fail to realize not everyone is made out of MONEY! I would never recommend this product. I will share it on my feed so friends can see and share it as well and will give an more reviews on Amazon and other sites with the pictures all because you cant help the people who are putting money in your pockets. Its pathetic.
Reviewed Aug. 2, 2016
WORST PRODUCT EVER! I am over 50 years old and have never seen the likes of this... MY HANDLES KEEP UNSCREWING! They said I could send it in & evaluate the problem but I kind of need my cookware... ARE YOU KIDDING ME? This is not just one pot or pan it is ALL of them... AAARRRGGGHHH!!!
Reviewed June 11, 2016
I'm reading all of these horrible reviews of T-Fal about the handles coming loose on cooking pans, skillets, etc... The handles come loose on ALL brands of pans, over time, with a screw holding them on... These are better than the ones that are riveted only with the much cheaper handle. Yeah, mine start to come loose about every six months or so... so what? The temperature variation on anything in the short amount of time is going to cause the same problem on anything like this. This isn't a quality issue, this is physics. It's going to happen... not a problem. These have the best and longest lasting non-stick coating of any economical or affordable pans that we have ever used. We've been using ours for many years and maybe twice a year, I snug up the handles...
Reviewed May 16, 2016
Bought a set for my wife about two months ago and they are complete garbage for the price. Handles coming loose, pancake pan warped. I am completely dissatisfied with this.
Reviewed May 16, 2016
I am very disappointed in this item T-fal Prissima deep fryer... Works great but the bottom of it fell right off came unglued! Thank God it wasn't full of hot oil!! This is ridiculous... Had my children been using it I would not be very happy with them all burned from hot oil!!!
Reviewed April 19, 2016
I called T-False about safety concerns with their folding cheese grater. I was so surprised to find that they had no interest or desire to hear what I was calling about. I do the majority of my cooking with my grandchildren and this item is dangerous. The grater slips, and folds up while you attempt to use it. I have cut myself several times and I have only been using it for a week. There is no way I would ever buy this product again. I won't even donate it. It is going into the garbage. Right along with the prospect of ever purchasing any T-Fal products again.
Reviewed March 15, 2016
Don't bother buying these if you want them to last more than 6 months! The coating wore off within a few uses, following all instructions. We tried all methods of re-treating them, with no good results. T-Fal will not refund, but will replace them with the same crappy product. I won't spend another penny on sending them so they can tell me they were damaged by too much heat or something (not true!). They are going in the trash today, as is any future thoughts of buying their products.
Reviewed March 3, 2016
I tried to register my new T-Fal deep fryer online as the accompanying documentation requested. I gave needed information such as name, address, phone, model, etc. but I ignored requests for personal information such as age, sex, marital status, how many people I live with and my income. When I submitted the registration it bounced saying the personal information is "required".
I submitted a ticket via their website asking why such information is "required". I got an automatic acknowledgement saying I would hear back within two days. Many more days later and after repeated reminders to them I have heard nothing back. If I had walked up to a customer service counter to register a warranty and the clerk asked me face to face how much I earned, if I was married and how many people I lived with, it would be patently rude in the extreme. Doing it online is equally as rude. Their rudeness is compounded by their ignoring my requests for why they do this. They compound the malfeasance by not responding to my reasonable question.
Reviewed Jan. 12, 2016
Original problem with "doming" that prevented good contact with induction range burner. (T-Fal Professional # E9380894 & E 9380584) Discovered problem too late to get Amazon refund-- had to deal directly with T-Fal. First replacement set even more defective. Second replacement set arrived today - not even induction capable-- this requirement made clear in all correspondence - written and verbal. Buyer beware. T-fal will not issue refund.
Reviewed Dec. 26, 2015
I received a set of cookware for Christmas and was surprised to see how piss poor the workmanship was. The pans were and looked cheap with the bottoms being so thin that they will probably make it a few months until I will replace them with a good set. This set was not cheap. It's companies like this that should be put out of business.
Reviewed Nov. 2, 2015
Consumers, be advised if purchasing T-Fal aluminum cookware - do not drop the pan. You will soon have a football shaped pan that no longer fits the round glass lid. Very cheap product. I will never buy T-Fal again.
Reviewed Oct. 19, 2015
We bought our set of T-Fal cookware about a year ago. Within 2 months, the handles on the pans were coming loose. Today, as I picked up a pan with hot food in it, it completely came off, thankfully while still over the stove. Otherwise, I would've been burned. I called T-Fal customer service when I first started noticing the handles were coming loose. I was told that the tool needed to tighten up the handles were not available. I wouldn't recommend this product to anyone. In my opinion, they are a burn hazard.
Reviewed Sept. 2, 2015
I purchased a deep fryer about a year and a half ago. Now the on and off button fell completely apart, no way to turn it on or off. Pretty much junk. I probably only used this fryer about 8 months total, now it's junk and needs to be thrown away. I will never buy another product from T-FAL!!!
Reviewed Aug. 31, 2015
When frying bacon and/or chicken thighs over medium heat, black smoke billows out of the pan as if food was burning. Is this dangerous?
Reviewed July 12, 2015
My mother was fixing supper and was letting the meat simmer on low heat. She turned to throw away trash and she heard a pop. When she looked back the lid had cracked launching glass on the meat. This is not the first time either. The experience blew glass all over the kitchen.
Reviewed May 27, 2015
I was frying okra in a 12 inch across and approximately 2 inches deep. A hole blew out the bottom of the skillet, allowing the oil to get on the element, causing a big fire. The stove was ruined and we had to buy a new one. The skillet was a Christmas gift.
Reviewed March 13, 2015
Handles have been loose on these pans since I bought them. I called T-Fal. They will not do anything. We tried tightening with screwdriver but it doesn't help. I lifted a pan to drain noodles and the hot water spilled everywhere. Luckily I only had minor steam burns. These pans are a serious hazard and should be recalled. This could have been much worse. I will never purchase t-fal again.
Reviewed Feb. 16, 2015
Purchased at the end of December. Already own several pieces of T-Fal without complaint but these new ones are horrible. After 1 month's use the handles are flipping over and are not able to be tightened. For satisfaction they must be returned but the box went out with the X-mas tree and why should this be so in such a short period of time. This sucks!!!!!
Reviewed Feb. 3, 2015
The Griddle warped. It rocks back and forth or the burners. I was so happy when I got it and after I used it a couple of times - it WARPED. I have used T-Fal for a long time and are still using it, but I won't buy any more after this.
Reviewed Dec. 31, 2014
This piece of cookware was a Christmas gift last year (2013) and after less than one year of moderate use, this T-Fal pan has failed. The red dot in the center is peeling off, it has proven to not heat evenly due to the blacken area on one side and the handle is loose. I have used this pan on both a gas stove and a glass top stove. I do not abuse my cookware, in fact I still use my stainless that I purchased over 30 years ago. But I do have to say, I am very disappointed in the T-Fal products and will never purchase another piece and I will also recommend to anyone who asks to never waste their money on T-Fal.
Reviewed Dec. 19, 2014
I have used T-fal pans for years. I wanted a smaller pan and ordered one from Amazon on August 28, 2014. The item was: T-fal E93802 Professional Total Nonstick Thermo-Spot Heat Indicator Fry Pan, 8-Inch, Black. I used the pan for eggs just a few times when I noticed the eggs had flecks of black coating in them. Upon examining the pan I realized the coating was coming off the two rivets on the inside of the pan. I noticed all of my other T-fal pans did not have coated rivets on the inside of the pan. I then looked at the photo of the item on Amazon. There was no coating on the rivets of the pan shown on Amazon either.
I contacted T-fal via email and was told I could return the item and they would determine if I had abused the item. I could understand abuse if the pan was warped but not because the coating was coming off rivets that were not coated on any of their other items. According to reviews I have read concerning T-fal, it appears they will blame it on the user and not accept responsibility. I was not about to pay shipping only to have them tell me it was my fault. The pan looks new other than the flaking coating on the rivets. This is a health concern to me to be ingesting flakes of coating. I intend to file a consumer safety report. This is unacceptable.
Reviewed Nov. 27, 2014
The Chinese are incapable of manufacturing a product that actually works or does not break within a few hrs. of ownership. T-FAL is one of these products. They should name it T-FAIL. Unfortunately, the American mindset is, who cares if it works or not, it was cheap. T-FAL is an almost stick free cookware, which is a little bit like being a little bit pregnant. If you want a true non stick cookware, bite the bullet, pay almost double what the T-FAIL cost you, and buy Teflon. Your food won't stick, your Chinese made spatula will not melt and stick to the T-FAIL, and you won't have to write these reviews to Consumer Affairs.
Reviewed Nov. 17, 2014
When making vegetable soup, I smell odor and get a burning sensation in my nostrils. And eating the soups burn in my throat and after effect burning in chest... Only when boiling greens and making soups while boiling.... Is this cookware safe?
Reviewed July 29, 2014
I always loved T Fal, however we bought a set and the handles are always loose! No matter what we do or how tight we try and make them that are ALWAYS loose! This is dangerous as carrying a hot pot or pan with handles that NEVER stay tight is hard! The worst part is the screws they use fits no normal screw driver! We bought these a year ago and I'm ready to replace them even though they are still in beautiful condition.
Reviewed Aug. 19, 2012
T-fal used to make a great product. I've used it for years. But a month ago, I decided to replace my old set with a new one and experienced the same problem that Melanie of W Lebanon, NH did, except with hot grease. The handles not only don't stay tight, the screws don't tighten up at all. This set which cost around $100 is totally worthless. I don't know if T-fal is now being made in China or what, but it worries me seeing there are already a list of bad reviews for a product that used to be top of the line. They have lost my product loyalty. This set is going in the trash and I will buy cookware that comes with a guarantee from a company that manufactures its products with pride and takes ownership when the products fail. What a disgrace. I don't normally leave a bad review unless the product is really bad. And this one is a safety hazard.
Reviewed Aug. 13, 2012
I bought this 18-piece set less than 6 months ago. I go to pour hot oatmeal and the handle is loose and turns, spilling boiling food on my feet. I checked all my pots and have to each time I use to tighten the friggin’ screws. They say, “Send them in and pay for shipping and then we will decide if you did something to them!” It is **! For close to a hundred bucks, you would expect better product and people in charge to back up their product and not ignore customers.
Reviewed May 1, 2012
My skillet is less than 3 years old and I am the only user. It is used primarily for eggs. It is now so warped that I can no longer make an omelet with it since the egg runs all along one side. Your product stinks. I will never again buy another and will make everyone I meet aware of your poor products.
Reviewed March 6, 2012
12" T-Fal skillet # 32FP2 - The red heat indicator in the center of the pan is all blistered and flaking off - blistering now occurring throughout the rest of the pan. The skillet is 3 months old, used by 2 seniors, used only with proper utensils. I threw the pan out because of the flaking center getting into my food creating what I consider an unhealthy substance being consumed.
Reviewed Feb. 16, 2012
The griddle is sticking so much that it is necessary to use oil on the non-stick surface first before adding food products. I have always raved at the quality of your product, especially to meet my dietary needs, but find it to be unusable now. I hope you can give me an explanation for this problem.
Reviewed Feb. 15, 2011
I purchased a 12" T-Fal griddle from Target less than two months ago. I have used it sparingly (maybe four or five times). I went to use it the other day and it was warped. I tried to take it back to Target but I didn't have the receipt. So, I called T-Fal to report it. The woman asked what temperature I had used with the griddle. I said that I don't recall specifically, but it could have been from low to high. She said that the griddle was specifically designed to be used with no higher than medium temperatures. I asked how am I to know this. She said that it was in the instruction manual. I said that I'm a 37-year old adult. I have used pans all my life. I don't need to read instruction manuals on how to use pans. I told her that if the pan was not meant to be used with temperatures higher than medium, they should have a bright red sticker stating this, because no one reads the small print about how to use a pan. I guess that's one more pan filling up our trash heaps.
Reviewed March 30, 2010
I purchased a T-Fal cookware set in Dec. 2009. At the time, we were offered a rebate of $10.00. We still have not received the check. I have checked Rebates HQ .com several times and the response is it's in process. After 14 weeks, I feel I should have received the check. I'm wondering how many other customers have not received their check. Please advice.
Reviewed March 11, 2008
T-Fal withheld rebate, (Offer # OTFG00017) in spite of the fact that everything was done correctly and properly submitted. Their reason was unable to process my request as incorrect proof - of - purchase or proof - of - purchase from a product not listed on this offer was submitted. I checked the UPC at www.upcdatabase.com & UPC # 023108000598 does qualify for the advertised rebate, since the offer stated "Buy any T-Fal Toaster and receive a $10 rebate".
Small (only $10) but the principal / legality of the matter is at stake.
Reviewed Dec. 25, 2004
we bought a 12 inch skillet about a year ago, and have used it only for frying eggs for breakfast. Usually 2 to 6. We have used only a plastic egg turner. We have carefully washed it by hand. But the teflon coating has become rough in the places the indentions are on the bottom outside. The inside of pan looks like a sunburst. We have been so caareful with this and are definitely not satisified. It looks terrible. And for what it cost it should have lasted many years. The handle is also loose. I do not know who to contact about this. I hope that you can. If not I will contact Good Housekeeping or Better Business Bureau. Thanks.
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