T-Fal Reviews

I’m not sure my husband hasn’t been eating pan! I contacted T Fal about it. This pan is only a year old. The guy on the phone said do you have an electric stove? No we do not. Just a regular gas. My husband just uses the pan for scrambled eggs. No wear and tear.

Bought set of T-Fal stainless steel steamer pots and pans, these lids on the top of these pans get so hot they burn your skin. Contacted tfal in February and was not contacted for a month. Representative was very rude, said it states on the care instructions to use hand towel or pot holder, nothing said on the outside of the box when you buy these, however there should be a warning on outside of box. Representative said there was nothing they could do they have been selling these for years. Buyer Beware!

Does not live up to their claims. I've had less expensive pans last much longer. This thing peeled way too easy. It was always hand washed with nothing abrasive, even though it says it can go in the dishwasher. And forget the warranty. They won't back it up. I tried. I'll never buy anything else they make.

The pots and pans (T-fal Ingenio Expertise 14 Piece Nonstick Cookware Set, Onyx Black) are holding up fine but buyer beware of broken or missing parts. My set came with a broken lid handle. I contacted customer service immediately, sent pictures and asked for a handle replacement of new lid. Instead they wanted me to send the entire set back, wait for them to inspect and then they would possibly send me a new set. Very inconvenient. When I asked if they could just replace the handle, they stopped communicating!

A lifetime warranty should mean standing behind your product without making the customer jump through hoops. Unfortunately, this experience has clearly shows that this company doesn’t live up to its promises. It feels like they rely on fine print and delay tactics to avoid honoring their guarantee. I won’t be supporting a company that advertises a hassle free warranty but delivers the opposite. It’s unacceptable to ask customers to ship a faulty product back and then wait three weeks just to potentially be told NO.

I am still waiting for a replacement to my T-Fal Optigrill and it's now been close to 8 weeks (not the 4-6 weeks I was quoted). They use a 3rd party repair centre, and they stated they get the parts delivered from Paris, France. The repair centre said they received my shipment within a few days from the time I sent it, but the problem is with the supplier in France. Apparently, the staff with the supplier have been on holidays for a very long time and the manager at the centre in France is slow to reply to the repair centre.

These parts are mediocre to say the most after a few years of proper use the Coating in the top Rim around all six pieces in my set started to peel. I sent pictures to the warranty office they didn't like my pictures so they want me to send my pots back for 4 weeks to verify non-misuse. Is clear in the pictures that the product is only peeling around that ledge of each pot. This is where the steam or pot rattles when things are simmering.

Everything sticks to their frying pan even with oil coating and low heat. I told their “customer service” I would not pay for shipping for them to evaluate it and they still put me the the ordeal of sending multiple pics and answering multiple questions. Instead of the promise that a supervisor would call me back they sent me a general warranty email telling me to pay my own shipping costs to send it back to them. T-Fal is only for people who don’t know better. Hopefully they’re reading these reviews before they think about purchasing this junk!

My husband brought me a new cookware set for Christmas, that I got in Kohls (the color Red) during the holidays of 2024, (Christmas to be exact). He told me to pick whichever I want, so I went for the Red cookware set that was on sale, because my favorite color is red. The other day, while I was cooking, the lid to my pot exploded right on my food, which I had to throw away. The temper glass on the lid, shattered into a bunch of pieces, causing me to throw out my food, since it had glass inside.

Worst customer service ever… They don’t care about customers and frankly they don’t want to hear it and everyone must be aware of the warranty.. The warranty on my pressure cooker says 5 years but it’s only 1 year (5 year for the pot body not the cover or the gasket which is one year) and customer service if you need to service the cover you need to take it to closest service center which is 250 miles away or ship it to them at my expense (all this for $95 pressure cooker).

Do not buy this product. Coating will come off on your food & they will deny a claim in regards to their implied warranty. If you want your food to be seasoned with the coating from these pans I suggest you buy them. If not I would definitely not recommend this product to anyone. It's a cheap made junk.

Just for context, I've had 3 sets of T-fal pans over the years. I am/was a loyal to the brand until this. I ordered a set of the new "Hybrid Mesh" pans directly from T-fal. When they arrived, I took one out, gave it a quick wash and tested it. First thing I noticed was, the inside upper rim of the pan is bare metal with no coating so, that part sticks no matter what. Once I tested it, the food stuck to the pan as though the pan was a regular steel pan. I took pictures and called customer service.

The fry pan with non stick coating does not last long. Few months of occasional use and the coating is getting damaged. Only used wood spoon and no metal anything on it. Never went any higher than medium heat. I know non stick pans do not last forever but I should get at least a year of use out of it. The basic non stick coating Tfal uses is weak. Do not buy Tfal. If you must have non stick pan, buy Calphalon, Circulon or Oxo. Cost more but their pans last much longer than the tfal junk.

Contacted T-Fal customer service and they replaced the pan with a better one right away. Customer service was great. Pan is not blistering and seems to be of good quality.

I bought a set for myself and for my son and daughter for Christmas. The handles constantly need tightened because they come loose. Not safe at all! This happens on all of our pots and pans bought. I would never buy another one. That’s for sure!!!

Hello y'all, well I purchased a 8" inch T-Fal frying pan not too long ago. Actually early this year 2024, note I only use nylon utensils and never used metal utensils in all my non stick cookware. So my 8" inch frying pan has had a couple of spots where the non stick coating is coming off. Emailed and contacted by phone about this problem and all they did was give me asinine excuses telling me it's not considered under warranty. Also note I've never had this problem with other T-fal cookware, so just off the phone with customer service and told her I'll leave a not so good review! And here it is. Don't buy/purchase T-fal cookware! They eventually don't warranty their products! I myself will refrain from purchasing any and all t - fal products.

Buyer beware. Likely the worst customer service ever. Called to inquire about a replacement grate for air fryer as the original “5 months” old was peeling. Was told I was using abrasive materials and not covered. I asked to speak to a supervisor. I was told it’s summer time. They are all on vacation. When I asked for the representative's name she ended the call. Will be returning and buying a Ninja, they stand behind their product.

T-Fal was a disappointment from beginning to end. The pans I bought are clearly defective, they bent over less than 1 week of use and when I tried to use the "warranty" they said I should pay for the pan to be delivered to them for "evaluation". The sending fee is more expensive than those pans. I guess that is what you get when you are scammed.

The "lifetime guarantee" is bogus. I have (had) a 12" fry pan, and the surface is no longer non-stick and some coating has been peeling away. This is a scam, T-fal is a crap brand and you'd better off with Calphalon or even those blue pans at Walmart. T-fal: you suck!

I purchased the set of three T-Fal non stick fry pans and in a short time they all started peeling bits of the non stick coating. I contacted T-Fal sent pictures and they said it is just normal wear and tear and not covered by the warranty! NORMAL USE NOT COVERED!! HOW INSANE. They were rude and straight out lied. I will never buy T-Fal again.

I have had my cookware for awhile and until now I have not had an issue. Last night, 12/3/23, I was bent over taking a baking dish out of the dishwasher, the lid was next to it, as I was bent over picking it up the T-Fal lid EXPLODED. My face was right next to it. It popped very loud and glass flew across the kitchen!!!! Glass was in my dishwasher and all over the floor. I called to speak to a manager and they told me the lids aren't covered under warranty! I don't care about the warranty. I won't use them again. I wanted to speak to a manger. She told me that they aren't available but one would TRY to get back with me in 1 or 2 days! What if my 2 year old grandson was next to me. The glass could have hurt him! Now I'm scared to use my dishwasher. I think I got it all but nothing is guaranteed! If anyone knows how to reach someone to address this issue I would greatly appreciate it. My email is **. Thank you.

I was cooking 2 lbs of meatballs this weekend and the glass lid exploded everywhere. I cut up my fingers cleaning all the glass. My dinner was ruined. I washed the pot five times and it still had glass in it, so I had to throw it away. I called customer service this morning and the guy stated there was nothing he could do. I am so disappointed and will never buy T-fal again. DO NOT BUY FROM T-FAL, THEY DO NOT STAND BY THEIR PRODUCT!

Boiling a pot of water on my induction stove usually takes less than a minute with pots I’ve used before. BUT with the T-Fal pots they take about 5 minutes or longer. The pots are black in colour. I am dissatisfied as a customer, and would not recommend this brand for pots.

I purchased a 10.5 inch Pro Grade T-Fal Titanium Non-Stick pan. It was great for 1 month and then I began to see pitting. Then I started counting the pits. I stopped using the pan when about a dozen appeared. I use only wood or non-metal utensils on non-stick cookware even when it says "metal utensil safe". When I contacted T-Fal and sent them the requested photos, they said it was not a manufacturing defect and would not do anything.

I received this set s a gift for Mother's Day. Maybe 14 months later already 2 handles basically disintegrated in my hands with hot liquid in them!! Screw went flying and metal band hit the floor along with the handle and hot liquids!!!! Sent photos of my burns and the pots both times to their customer service department just asking if they could possibly FIX THE 2 THAT BROKE! Didn't say too much to them about the injuries after the rep was completely rude about it. TFAL you suck!!!! I should sue your **!!!!

So much for lifetime warranty - total lie! I purchased an 18-pc cookware set and when I opened the box, the dutch oven pot was actually oblong instead of round. The lid for the pot would not fit at all. When I called customer service, they claimed that the lifetime warranty was for manufacturing defects and would not cover me damaging the pot. The pot literally came out of the box bent, but they would not cover it because they believe I must have dropped it or something. Will NEVER buy T-Fal again and would suggest others stay away from it as well! T-Fal must be circling the drain if they are not even willing to back their craftsmanship.

I received a set for a wedding gift with a defective Dutch oven and they refused to replace it. Even as a wedding gift, I was able to acquire the receipt but they won’t honor it. Never used it, less than 60 days since original purchase date…

Out of about 5 skillets & pots purchased, the handles are loose on 3. I have used a screwdriver to tighten it but it only lasts a week. It’s really dangerous especially when lifting cookware with hot contents. I’m afraid one day the handles will completely break out and I will get burned. I’ve only had these pieces about 9-10 months. I hate to get rid of them because they still look nice with the orange print on the outside bottom but I can’t risk my safety.

We liked our T-fal set at first but after 3 years we noticed the black Teflon coating was coming off the inside of our 4qt pot. We called T-fal and was told to submit a written claim with photos. We were then told that we had abused the cookware even though according to their response, that only this one piece was "experiencing use and care issues". We complained about the response and were then told that we had used a "Whisk" inside the pot and this has caused the coating to come off. If we paid for the pot to be returned they would evaluate it further. It was obvious they are refusing to honor their warranty. We will never buy another T-Fal product. My advice is to pay more and deal with an honest firm, or pay less and throw your pots away ever year or so. Just don't waste your money on a T-fal warranty!!!!

The pan I use the most no longer has the red heating dot and it is no longer non-stick after 1 year. When I say non-stick, I mean food sticks to the pan while cooking. I have to soak pan in water for 30-60 minutes to remove food. Although T-fal markets the pans as "scratch resistant," I still only use plastic and wood utensils. My quart sized pan has the black "scratch resistant" coating coming off along bottom edge in the pan.

Used to buy T-Fal frying pans and they seemed to be a good value. Lasted a few years and then time to replace. The last time I purchased t-fal pans the handles became loose after 20 days. I don't have the right tool to tighten the handles so I shipped them back to t-fal. After 3 weeks still waiting for t-fal to repair or replace the pans. Should not ever need to return a pan for such poor construction and lack of quality control. I will never replace any of my pans with t-fal again. Lack of quality and lack of customer support.

I purchased my T-Fal frying pan 13 months ago and the surface is peeling off witch is unsafe for use, I contacted the T-Fal warranty replacement department. They rejected my request. They blamed it on me even though it’s a manufacturer defect, very disappointed. They rather have me share my review with others instead of sending me a replacement and getting the defective item back to do research on it. Thanks.

When Sears went out of business, we purchased a T-Fal set, red with a black interior non-stick coating. Within weeks the black finish started flaking off although we were careful to use only wooden utensils. We complained and, to their credit, T-Fal sent a brand new set. The same thing happened within weeks on ALL the pieces, sauce pans, stock pot and frying pans with the non-stick finish flaking off. I can peel it off with my fingernails. For the finish to flake off is not only unsightly, but also, probably dangerous as the flakes can end up in your food without you even knowing it. I will never buy anything made my T-Fal again.

I purchased an Air Fryer approx. one and half years ago. The air fryer is great, I enjoy cooking with it. I am very disappointed though that the coating in the basket, and on the grill is peeling off. I certainly did not expect this and I wonder if this would be hazardous to one's health. I hope that TFal replaces this air fryer. I only cook for myself so it is not used every day. I am very very disappointed.

My family has been loyal to T-Fal pots and pans for many years. We have loved every pot and pan we bought from them. However this year I was gifted a set of T-Fal pots and pans ranging over $100.00. After some use which was less than a year as I was given it this year it became heavily damaged with peeling of the paint leaking onto the food. As we are all aware this can be very dangerous to your health. I have followed the directions on how to care for these pots and yet they fell short on completing its task for more than a couple of months.

Spent nearly $200 on a T-Fal Opti Grill. Pampered it just as I do all of my appliances. Manual control began to malfunction. They ONLY correspond by email; phone calls lead nowhere! Customer Service is pathetic! There is not even a hint of understanding of, or empathy with, the problem you may have with their product. They could care less! They sing only ONE song... and that is, "Tough Luck! If you want it repaired, you will have to pay for it, including all the shipping costs!" I will NEVER, NEVER, NEVER buy another T-Fal product as long as I live. And although I don't like to wish bad fortune on anyone... I can honestly say, I hope this company goes bankrupt and ceases to exist!

Is this supposed to happen after two years? I bought this product in Walmart two years ago. It was a good price but... it peeled and it is not safe to cook in it anymore, not a good product to buy. I need money back.

I love the T-Fal frying pans. I never have to worry about food sticking. They are extremely durable also. I love how affordable the brand is and that it is available at a variety of stores. Definitely my favorite and I would highly recommend.

It’s so much Conferences to use it and Secure in every cooks well and yes it’s most best and prizes are great value. It’s last for very long years in times to times. I would not change it for any other brand.

We have had several different types of cookware over 40 years and we find that T-Fal is great for everyday use. The price is a bit higher than some but you have to pay it in order to get good quality cookware that is also durable. The cookware set we have is over ten years and it still produce the same quality as if they were new. Following the directions for use will sustain the cookware for many years and it may last another ten years if we use care when cooking and cleaning it. I would recommend this cookware to anyone looking for a great product if cost is not an issue. When I need to buy cookware again, I will definitely buy T-Fal especially since it is worth the money.