Speed Queen Reviews

Purchased my set 1-8-18, was told by the salesman this set is laundry mat quality and it’s backed by a 10 yr warranty. If it breaks Speed Queen will have a repairman in your house the next day. I said man that’s good, the set was pricey but I liked the warranty. Well, as usual that turned out to be horse **, the dryer went out. I called Speed Queen and was told, “We don’t fix nothing.” We look for somebody local to fix. Speed Queen should pay me the 3000, I have in their overpriced fake warranty that they are selling.

I really don’t want to give this rating a star but I had to select at least one. My one star is under duress. This machine doesn’t even deserve one star. I bought a top load Speed Queen washing machine a year ago and used the “eco” setting which didn’t rinse the soap out of my clothes and I developed a terrible skin rash that I had to treat with **. The customer service rep at Speed Queen said the “eco” setting is to comply with government regulations and I should not use it and I should always use the “auto fill”.

Bought this piece of crap washer in August 2018. Since then I have had service on it 7 times and 2 complete drum and all the inside of tub replaced. Called Speed Queen and they said it was the technician's fault that it was not working right. So they sent another tub and tech replaced that too. This machine sounds like a jet airplane is taking off and you better have headphones when you do the wash. Why bother washing. You're better off just wearing your clothes inside out as they would be cleaner than what this piece of $1000 crap would get it.

I made a HUGE mistake not taking my Whirlpool W/D set to my new house. I had heard so many wonderful reviews about Speed Queen - workhorse, great warranties, etc. Now I'm stuck with a horrible washer and disgusting mildew smell. I contacted the dealer - the mildew problem is not covered by the warranty. They suggested I contact Speed Queen directly which I did but never received a response. I've tried everything - vinegar/baking soda, Affresh, always leaving the washer door wide open - nothing works. Twenty years ago I purchased the first front load washer Maytag made. It had the same mildew problem and Maytag contacted me ahead of me contacting them! The problem was fixed at NO CHARGE. My opinion - don't buy Speed Queen.

I call myself being smart being buying true iconic American brand washer and dryer set, and to my surprise, my 15 year old Roper I got on Craigslist for $75 out washed this almost $3,000 stainless steel washer. What I immediately noticed that all my clothes were coming out this front loader smelling like Tide pods, after a complete wash cycle. This machine doesn't wash clothes, because it doesn't tumble in enough water. I'm a truck driver and travel the country on a regular, and ran across a similar machine at a Flying J, it did the same thing. So I complained and demanded my money back because this machine left my clothes smelling worse, prior to washing. And I was told that the government had decided on how much water is needed to wash your clothes, which is at least two gallons short, therefore, no I find my myself using a extra rinse cycle, which extends my cycle to an hour, just to remove the smell of tide.

Hello. Wanted to replace our mid 80's vintage Speed Queen washer and dryer, and were horrified to learn that you guys changed the whole wash design. Investigated further, and decided the new design sucked, and was nowhere near the effectiveness of the old design. We will not buy another Speed Queen set until you go back to the tried & true proven design. If it works - LEAVE IT ALONE. Moving to Maytag for now. Sorry. FYI - back in the early '80s I used to deliver appliances, and the best units and oldest working washers we used to haul away were always the Speed Queens. Please get it together and re-issue the old design. If you don't, I'm afraid you will fail miserably in the residential market. I would welcome any feedback you might have on this issue.

I know a lot of people start by saying this but, I RARELY write reviews. Good or bad. After becoming frustrated with our Whirlpool Cabrio washer's lack of cleaning ability I took the advice of our repairman and purchased a SET of Speed Queen's washer and dryer. That was less than 8 months ago. Didn't even NEED the dryer but hey "Get the matching set". Speed Queen has always had an impeccable reputation for quality and reliability. Short story about the washer- Speed Queen washer does average to poor at cleaning on any temperature. Control knobs are basic and there is no way of telling how long your cycle will take. I mean NONE.

Bought two new speed queen dryers. Both starter buttons are defective. After time button came apart inside. Tried to repair, but came apart once again. Now have it put together with plastic wire ties.

I “inherited” the Speed Queen dryer with the bed and breakfast business I bought 9 months ago. It’s commercial grade, heavy duty. It drives me to distraction! Despite buttoning up the duvet covers (I live in Australia) things still manage to get caught up inside and from time to time, the duvet cover even manages to get turned inside out, as do the pillow cases. How on earth can this happen??? And then there are the many, many times the sheets get twisted up like corkscrews. How can that happen?? I’ve had many dryers in my lifetime, none as expensive as this one, but every single one of them was 100% better than the Speed Queen. I HATE IT! Do not buy one! Rosie **, Australia.

Purchased a Speed Queen washer & dryer from Gerrit's Appliance in Grand Rapids Michigan. Both appliances have all of these light brown spots on them. Gerrit's came out once to clean them but they only returned. Have been trying to get Speed Queen/Gerrit's to take them back to no avail. Also, when drying clothes when you open the dryer door the lint gets all over the clothes. SQ sent me something but I already had one which does not work. Also, the timers are so quiet you cannot hear them when the cycle is done on either the washer or dryer. I have never had such poor service from either place, but especially SQ. I spoke with a man by the name of John and he did absolutely nothing. I then left two messages for him but he never returned my calls. I would not buy another SQ. Both appliances and customer service are worthless. Be very careful before you buy.

I bought a stackable Speed Queen after reading about the reliability and longevity of the machines. I had read that they are workhorses and well built. Unfortunately, they are not that well designed and it is a daily frustration when I use mine. First of all, the upper dryer door is not round, it is flat at the bottom. This seems like it is a trivial detail, but because of the shape of the door opening, it is about 2-3 inches higher that I need to reach in the grab the dry clothes and for me at 5'1" that is the difference between being able to reach the back of the machine or not. Presumably this was done to have a straight edged lint catcher, but that is a foolish compromise.

We purchased a new washer and dryer set from Albee's appliances in Los Angeles in October of 2018. We have had Speed Queens throughout the years with little issue. Sadly, both the manufacturer and seller no longer stand by their product, 5 months after purchase the washer is not working, they will cover parts, not labor.

Brand new commercial grade dryer bought new in Summer 2018. Consistently will not dry clothes in one cycle. My salesman highly recommended Speed Queen along with many friends. Inefficient to have to dry clothes 2 cycles on a high end machine.

Our machine is less than eight months old or machine and we have two major problems. First the inner plastic ring is falling apart. We have chunks of plastic in our clothes. Eventually the entire ring is going to break down. Our second problem is we have a internal water leak in the tub. Fortunately we have a plastic liner under the machine, otherwise our wood floors would be ruined. We are called Speed Queen twice and talk to someone by the name of Tim, who seems to have absolutely no information on anything. We had someone come out to repair the machine and we were told we should just get a new one. It’s in pretty bad shape.

I purchased a 2018 Speed Queen washer in Sept of 2018. It was delivered mid October. I have not had a single load of clean clothing since. It has had problem after problem, and the repairman has been out four times in the last month alone. The washer fills with water, but doesn't agitate half of the time. When a load is finished, the soap and scent booster is still on the top of the clothing. We have been working without dealer, and Speed Queen, but so far all I have had is disappointment. I do believe they desire to help, but they have no idea why the machine isn't working, and would rather replace parts weekly than replace the machine. Never again!

I have to say something because I'm disgusted with this machine. Probably the most sturdy machine out there but simply does not clean good. My wife's dress clothes come out with the white marks on blacks. We have tried different soaps, and every possible setting to no avail. Extra rinses and all. Forget about my work jeans. They come out of this machine looking just as dirty as I put them in. I wish I kept my good perfectly running old washer with the good old agitator. I seriously don't know what Speed Queen was thinking of when they designed this machine. Think about this review before you buy this $1000 machine.

I find when using the washer it is extremely noisy. My worst complaint is that even using (1) king size sheet (not the full set) to wash, it comes out in a tied up knot. It's put in loosely. It's really bad if I put in the full set. What in the world is the agitator doing?

I wanted a heavy duty dryer and bought this on the recommendation of the salesman. It was professionally installed by the dealer who confirmed proper ventilation. Drying takes at least one hour per load. The sensor cycles do not work. The clothes are still damp even when set to "dry." After talking to the manufacturer's representative, the repairman said the dryer is functioning properly.

September 2018 we purchased the new washer. We had heard that they were a top notch machine since they were considered commercial. Well last night we had the machine shred plastic into our drum. We have no idea what happened. Today is Sunday so I have to wait until tomorrow to contact the supplier for service. Since the shredding of plastic was so bizarre I decided tonight to read some reviews to see if anyone else had this issue. Lo and behold sure enough Suresha of San Anselmo, CA posted a review about this exact same issue on Jan 20, 2019. Seems this machine is a lemon and defective.

Speed Queen are worth the money and are great in performance. Are fully made in the USA and are easy to install and use. Service from the seller was very clean and great and should I ever have to move will take them with me.

We bought this because it was big and the salesman said it was reliable and it fit our budget. So far so good. It seems to do a pretty good job cleaning our clothes. Our old washer and dryer were Maytag and they lasted 22 years and cleaned well. At the time we were buying new ones we needed something less expensive. They seem to be doing a good job.

This dryer consistently takes at least two cycles to dry clothes. The exhaust duct has been checked to be clean and Speed Queen serviceman has stated there is nothing wrong with this dryer. We bought this brand because they are the brand you see in laundromats and it has been reliable but I hate to think of the money wasted on drying each load at least twice.

Speed Queen is a commercial grade washer that sells to residential customers. Commercial washers require the hottest water temps so Speed Queen can draw hot water separately. It has a stainless steel drum, and the parts are constructed to handle large, constant laundromat loads. If a buyer is looking for a machine with aesthetics, this isn’t it, but I happily sacrifice style for the hottest wash and cleanest clothes.

I wanted a good reliable washing machine, like the good old days! It didn’t matter about looks, or fancy stuff, I needed a workhorse that would clean clothes with heavy usage. I couldn’t take a chance. Speed Queen is the brand used in laundromats. I got a Speed Queen, and couldn’t be happier!

I purchased a Speed Queen top load washer 5/14/2018 ran 60 loads and it broke. Called Speed Queen and they said I have to get service thru the selling dealer which is 200 miles away. They have no authorized service company within 200 miles of me. Don't buy Speed Queen!

Agitator is too slow - doesn't clean clothes. Not enough depth on the fins on agitator to move back and forth either. Spin cycle is too slow - some clothes are dripping wet and other clothes are too wet to put in dryer. I thought with a tall agitator, it would move back and forth quickly to actually get a clean wash. Some of my clothes have residue left.

My Speed Queen washing machine works great! My clothes come out much cleaner than with the last two washers I used. The Speed Queen dryer is fine. I wish it had a moisture sensor to prevent me from over drying my clothes. They could really use a styling makeover for those people who care about the appearance of their washer/dryer.

I live in a remote area and have difficulty getting service personnel to come to my location. After reading so many reviews of computer boards failing, mold problems with front loaders, and front loaders failing to clean, I knew I wanted a RELIABLE washer that CLEANED. Speed Queens have an excellent reliability record. Although my washer is only 3 years old and maybe "old school" with no digital computer boards, it does a great job cleaning.

Love the fact that Speed Queen is the only that is made in the USA. The brand is known for lasting 20 years. Let be the steel tub and how quiet it is. I also like that once the machine has started, I can open the lid and add that sock that did not make it. Other machines lock you out. I would buy it again in a heartbeat!

Every model had different features and it was hard to define why there were so many choices. Some had tops that were too tall, with deep wash baskets that I could not reach over and into. We bought them by the size and price. They seem to do the job, nothing special about them.

I can choose the amount of water I need for the size of laundry I’m washing. It cleans a very large or a small delicate load equally! It is quiet and very user friendly. And best of all, it’s faster than the average washer even when I use the twice rinse cycle.

I love this washer. It is the same washer they put in coin operator cleaners. The drum is made of steel and takes a lot of heavy clothes. I am amazed at how quiet it is. What I like best is that if I forget to add something, I can open the top and add it. Many washers lock the door once it starts. This washer is the only one made totally in the USA and comes with a three year guarantee. I have heard people say that their Speed Queen has lasted the 20 or more years.

Speed Queen are a little more expensive compared to Whirlpool products (Whirlpool owns just about everything) but made here in Wisconsin, USA... Unlike all other brands which are designed to fail, Speed Queen is truly designed to perform and last. Best warranty in the market! (No need to buy "The other brands extended warranty") These home units are designed around the laundromat version. I encourage you to check out their website.

We have a Speed Queen top loader, the washer works very good, it has 4 wash modes, and three temperature settings. It also has an Eco mode that minimizes water usage. I use bleach and ammonia to sanitize my laundry and the laundry turns out well. The Speed Queen gas dryer is very good, too, but I don't like that the default setting is near dry, and typically the clothes are not dry enough for our liking, so we use the time dry and dry the laundry longer. The default setting for dryness is near dry for all heat ranges and load types.

I bought a commercial machine for our spa and honestly have never experienced a worst performance out of any brand at any price. It literally broke in the first week. There was some sort of top crown defect whereby the drum tore away from the frame and plastic shards fell into the bottom of the machine making funny noises.

Three years old, already washer circuit board replaced twice, now balance sensors and wiring harness await delivery and installation. Dryer belt already replaced, usually after a 10 day wait for service. We are 2 people, 6 loads per week. Can't be that we are using it too much. We were sold on the size (we had a space problem) and the great warranty. Too bad we have to have parts and service on speed dial. Luckily we have a local laundromat. Factory rep says ours is an anomaly but doesn't really have an answer for when the 5 year warranty is up. Make sure you really want this over some other brand, although results could be the same.

We have owned expensive LG front load and numerous top load washers and dryers over the years. I read several negative reviews of the 2018 Speed Queen washers and dryers, following its redesign. Made in America means a lot to me, this along with the 5-year parts and labor warranty is the reason we decided to pay up for the Speed Queen 5000 series washer and dryer and give them a try.

We bought the SpeedQueen 'Commercial Heavy - Duty' grade Washer (AWNE82SP113TW01) & Dryer (ADGE8RGS113TW01) in Feb 2018. Washer Cons: Short wash cycle does not get clothes clean. Additionally, the timed wash counts down even as it fills. It may use up 5 mins of the 'wash' time before even being full. Cannot chose 'warm' in its default ECO mode- essentially very cold only. Ridiculously loud wash cycle.

Very first use of this dryer with only a light, partial load, and either the belt or the pulley broke! Actually, for the record, not VERY first use, as I tried it briefly after installing it with no load just to make sure all was well. It survived that initial test, but not with clothes in it. Very disappointed. The seller is going to make it good, but that's besides the point. For $950 I expect a product to actually work.

I had this same washer before they redesigned it and it was the best washer I had ever had, LOVED it! But the redesigned washer is awful. I hate to say that, but it is true. I have had it less than a year and the spin cycle doesn't work. Nor does it clean clothes! It may be easier on clothes, but who cares if they are dirty. It doesn't spin the water out and clothes have to be dried twice. How is this easier on them? I wish they would bring back the old washer! Since my expensive Speed Queen has been a total disappoint, I have purchased a new washer with no computer parts and an agitator that isn't just for looks!

I purchased a new set of Speed Queens on 2/28/17. These are commercial grade Washers & Dryers. I have NEVER had a problem with other dryers and a friend raved about her new Speed Queen product so we decided to look into them. Since purchasing this “High Efficient” washer and dryer I have had to dry my clothes, towels, etc. twice each time. How efficient is that? I had a repairman come out. He told us the problem was in the vent. My husband had cleaned out the vent before he showed up so afterward he did it again and was given the ‘all clear’ from another service. The Speed Queen repairman came a second time.

We bought this commercial washer for our apartment complex which we manage. Within 10 days of installation the machine was smoking and flooded the basement. When we contacted customer support, they said they would come out to repair it. It has now taken 3 service trips, and 6 weeks to try and fix the machine. Our tenants have been without a washing machine for nearly 2 months now, and they still refuse to simply replace it. I am extremely dissatisfied with this washer, and believe it is a LEMON! Customer service should replace it, as this is a huge inconvenience for us - but they still refuse! We are very frustrated over here.

Bought matching set in April of '18 after much research. Was not aware of redesign which changed everything! Reviews were based on '17 models and older. This washer is loud... Filling, running, just loud! Does OK job of washing... Just OK. Failed to start several times. Technician says sometimes computer board "goes to sleep..." That's nice. Paid way too much to have sub-par performance right away. Better honor that long warranty they have. Thought we had made a long term purchase. Don't take my word for it. Check the web and YouTube videos. Made in U.S.A. used to mean something. Too bad.

After doing much research I wanted a modern somewhat efficient washing machine but with better build quality and durability than the big box stores. I love the fact that the new washing action is easier on my clothes. Some people are having a hard time with that, but this is the future. Sure the washing machines in the 70s lasted forever BUT they beat up clothes, cleaned yes, but beat up in the process. I also like the fact that they removed the transmission, one less failure point in the future. This is also the most quiet washing machine I've ever experienced. Looking forward to getting many years of service from this unit.

We LOVE our Speed Queen TR7 washer and dryer system. Don't be misled by negative reactions based on "how" it washes. This washer does not drag expensive clothing through the washer like machines of the past. Rather, it moves the water at high speed around the tub and through the garments. The end result is the best wash AND gentler on clothing. We've had fantastic results. Heavily soiled clothes from yard work and gardening came out beautifully.

After buying washers from big-box stores and poor service/quality, I elected to purchase a 2018 top load washer from Speed Queen. Decided to support products made in USA and a brand known for quality and integrity. Within 2 weeks after purchase of new washer, it would not turn on. Started keeping log of events and now (week later) the same occurrence. It has been reported there are known issues with control panel and I am very disappointed that Speed Queen would sell washers under this circumstance. I only hope that I can get a repair or a refund.

We bought the Speed Queen front load washer and dryer in the fall of 2017. It's now almost a year later and we are absolutely as pleased as is humanly possible with them. The washer is fast and quiet and the dryer does an amazing job of drying. Doing laundry has never gone this fast! Zero problems, using less detergent than ever and saving $$$. Thank you Speed Queen!

Tried to wash clothes this week, burning smell is coming from washer. Does not spin. Machine is 4 years old. Bitter Neumann tells me it is no longer under warranty. Warranty should be at least 5 years for this kind of problem. Disappointed. Poor design. Will not buy another Speed Queen. Machine is extremely heavy and very hard to take up and down stairs.

Two weeks after I got the set the washer would randomly not turn on. If I let it sit for awhile it would start but this happened constantly. Turns out this is a known problem with some of the control panels. Why on earth would they continue to sell washers that they knew might not work! I have been waiting almost 3 weeks for a replacement part but no end in sight. If Speed Queen had any integrity they would give me a new machine. Quality workmanship and putting the customer first is a thing of the past.

We bought our Speed Queen washer (TR3000WN) through Amazon in Oct. 2016. This is the "old school" model; not "computerized." Formerly we went through several brands and models of different big-name washers, some of which were rather expensive, and most of which lasted only a few years at best. While many of the reviews of the newer Speed Queens seem to indicate that the brand is no longer as good as it once was, I can attest that so far ours has been WONDERFUL. IT WASHES THE CLOTHES. We live on a farm and have lots of dirt. The Speed Queen does not play around, but washes the clothes quickly and gets them clean. Our former "eco-friendly" washer took FOREVER and still did not do as good a job. I recommend this particular model of Speed Queen, if you can find one.

It has been 4 weeks and still have no working machine. I bought it in 2015 and have had no trouble with it until now. It seems it is impossible to get parts and when Kettle Moraine Appliance gets the parts they are shipped wrong or just can't get them. Not sure who is to blame but going to the laundry when there is a perfectly good washer right here in the house is frustrating and expensive. Machine works good, just POOR service and no help from either company. Would I buy another Speed Queen, NEVER.

Purchased the new 2018 TR7 Speed Queen Top Load Washing Machine after reading rave reviews on the Speed Queen washers. Unfortunately, Speed Queen changed the agitation mechanics of the 2018 models and this machine does a terrible job of washing clothes. It does not remove dirt or stains no matter what cycle you run it on. I've tried everything to get my clothes clean and bright but after 2 1/2 months of trying, I gave up. The local dealer told me I had to get resolution with Speed Queen.

We purchased a Speed Queen washer and dryer for our new home in December 2017. I was surprised to see that we're making these for home use as I used to work for a man who had several commercial washing centers in Philadelphia. These were the best machines ever. Now after using this for a few months it takes so long to dry towels and when washing new towels this week they came out with all kinds of pulled loops on towels, hand towels and washcloths. Very disappointed with this dryer. Washer also does not have a longer time to wash. Only 29 minutes max for heavy duty. What’s up with that?

After being told by several washer repair personnel, and being told by the appliance salesman, that if I wanted to buy the best available washer, even though it was much more expensive, to buy the Speed Queen that they had on display. (Model AWN43RSN115TW01 from Edwards Appliance in Depew, NY). Delivery was made exactly on time and after the installation was completed, the delivery man said "load her up and enjoy your new washer". The first several loads were, I would say, average loads, but eventually I "loaded her up" with a large load of colored clothes. Washing process worked well and the tub drained for the most part but would not spin. Even after removing some of the wet clothes, there is still no spin cycle.

Purchased our Speed Queen top load washing machine based on reviews and the excellent recommendation from our expert neighborhood appliance store. This has been the worst purchase. I agree with the other reviews. Great - wash cycle is only 30 minutes but the clothes are not clean which is unacceptable. I have been left with smelly kids' clothing, stains and loads. I couldn't tell have even been through a wash cycle, plus it’s noisy. There are even times when globs of the detergent have been left on the clothing. Not sure about the previous history of Speed Queen (which apparently was great at one time) as some have mentioned a contrast between older and newer versions. Our old front load Maytag cleaned just fine. Wouldn’t recommend but if you insist, you can buy mine (humor).

Purchased our washing machine May, 2017. Having problems with the unit. It has been to the service for 2nd time now at the Meyer Appliance where we purchased it. Since the unit is less than one year old, I have called the Speed Queen directly if we can get a new unit, but they denied our request. The unit has been in service since March 22, 2018. The first time was last year October-November, 2017. Very frustrated that we got the defective unit and they are still trying to fix it. Serial No.: 1704003888. Model: AFNE9RSP113TW.

I recently was given an almost new Speed Queen electric dryer that was discarded due to a problem that was going to cost over $400 to repair. The problem was definitely a factory defect. The problem involved the factory leaving a component out when it was assembled. This model ADEE8RGS173TW01 was repaired by me using new parts and now works properly... I have an older Speed Queen washer and gas dryer in my house and they work great but this factory defect situation on an almost new unit makes me wonder if the factory has the proper QC in place to make sure new units will indeed last a long time. I work on washers and dryers daily and I have seen the good, the bad, and the ugly. Hope they correct this type of problem...

2018 washer redesign has destroyed a once-great brand. Agree with all the other reviewers who are horrified at Speed Queen's stupidity in turning their backs on their many years of embracing the traditional agitator washing machine design. Had a new model for a couple days and sent it back. Was lucky to find an old 2017 model. It's sad to see a great thing end. What were they thinking?

I used my neighbor's brand new Speed Queen top load washer they had just bought to try it out. I was shocked at how really poorly it washed my clothes. The dirt and stains on my clothing were all still there when they came out of their new 2018 washer. There was even some undissolved soap still on my clothes. I immediately went to the local laundromat, which I dread having to ever do and rewashed my clothes to get them clean and took them home to dry them. Needless to say, I will NOT be buying a speed queen when I replace mine. Amazing that Speed Queen would make something that this bad.

I've gone as far as to check with engineers at parent company Alliance Laundry. The only water temperature options for regular cycle are HOT and WARM. Up until now, I've used cold water for most loads for a lot of years and now just waiting for my clothes to disintegrate because they haven't figured this out. Absolute worst commercial washer.

I purchased a New Speed Queen Electronic Front Load Washer and matching dryer in 12/16. I have had problems with them since day 1. The washer is not wringing out the clothes causing issues with the dryer. The washer drops fabric softener into the wash cycle so the clothes do not come out soft. I have had 8 service calls so far and they have fixed NOTHING! I am getting ready to contact the Attorney General's Office to see what can be done. This washer is supposed to last for 25 years and be fully warrantied for 5. I am so unhappy with Speed Queen and Fred's Appliance who sold me this JUNK.

I purchased a Speed Queen. Supposedly they were the best most reliable, inner parts metal not plastic. It lasted 5yrs. Now it will cost me as much to purchase a new one as it will to fix A 5 YR old machine. Supposedly last 25 yrs... ha. Shame on you...

When we married in 1997, my wife had a Kenmore 500 series W/D set she had bought second hand. I kept it working for years past its expiration date by installing new agitator dogs & 2 new lid switches, learning how to do so from YouTube videos. It got to where it would only work on the heavy duty setting, so we used it like that for about a year or so. Unfortunately, a few months ago it reached the point where it wouldn't drain at all so I had to empty the tub by hand (major pain) using a plastic water pitcher (regular bucket wouldn't fit).

Purchased a matched set Speed Queen washer/dryer in June of 2013. We experienced burning smells from the dryer from day one, but really didn't think much of it. Finally, in September of 2017, the smell got really bad so we called the repairman. When he opened it up, he couldn't believe the mess he saw inside. The machine had bad connectors from day one and they had finally gotten to the point where they burned so badly inside, they almost started a fire. The repairman said it was a manufacturer defect and to contact the company. We did, and they did nothing. They didn't even apologize that they almost burned our house down.

Updated on 11/05/2020: Three years ago I wrote a comment on this review page about my experience with Speed Queen washers. At that time my Speed Queen was 28 years old and had never had a repair. It's 31 years old now and is still working beautifully. No repairs yet. I'd purchased it new in 1989 after having such a good experience with my previous machine which lasted seventeen years of heavy use and was god-knows-how-old when I paid $30.00 for it. I have no idea how good new Speed Queen machines are but I'm certainly able to vouch for the older models.

CR never seems to review SQ products. They are expensive but built to last and perform excellent. Hard to find but worth every penny. Outside drums are steel too. Made in USA. I am so happy with mine. Newer models now have electronic controls. Buy Speed Queen! Only complaint I have is that I wish the detergent drawer came out easier for cleaning.

Our Speed Queen washer and dryer are separate units, bought at different times (washer 4 yrs, dryer 2 yrs). Both very ample capacity, perform well, and have been reliable so far. The only negative thing is they are more expensive than many other brands, but maybe they will last longer, too.

In the 2 weeks we have had the front-loader (AFN50RSP113TW01), it has ruined 10 pieces of clothing. It is gentle but doesn't get out the stains produced by our 2 boys. Our previous washer from a big-box store lasted only 8 years, but at least it cleaned the clothes. Now we're stuck with this well-built but poor performer for a very long time. The customer service personnel at Speed Queen were very nice, but very disappointed that the company won't replace the machine with a better model at this price point.

I have had several washing machines and dryers in my life. I bought a Speed Queen washer and dryer last month thru recommendation of my appliance repair man. He told me if people would buy them they would never go back, he said I would get at least 20 years out of them. Thank goodness for him. I got the top load commercial and it is wonderful. You can actually adjust from mini loads to extra large loads. It takes 30 minutes to wash a normal soil load of clothes instead of the 116 minutes on the other. The clothes are much cleaner. The energy and water savings are great. You can have any appliance in my house. Just don't take my Speed Queens.

I purchased this machine new in late June 2017. However, Monday, August 7, 2017 I put a load in the washer, it gets off-balance and I find my garage full of smoke. The repairman later informs me that a belt broke, wrapped itself around the pulley and broke that as well. Here I am 6 days later, brand new BROKEN washer in my garage next to the growing mountain of dirty linens and clothes. Speed Queen apparently feels little incentive to get the parts to us as the appliance store is still waiting for them to arrive. Wow, I would say this is exactly the circumstance I hoped to avoid by buying this so called "reliable" brand. Yet it couldn't even handle a small off balanced load. Never been so unhappy with a purchase.

I purchased a Speed Queen washer and dryer set costing $1500. Reviews were great and that's how I made my choice. After installing the dryer, it never worked - would shut off after 3 minutes. After calls to the retailer and to Speed Queen, I was given, by Speed Queen, the names of 4 service technicians to call to service the dryer, all of whom refused. Speed Queen referred me back to the retailer and said to tell the retailer to contact their distributor. The distributor said they do not offer repair service. The retailer replaced the dryer. New dryer works great. I used the washer 4 times. The 4th time it would not agitate, spin or empty the water. I had to wring out the load of laundry by hand and suck the standing water out with a shop vac, taking about 12 trips to empty it. I am 67 years old-this was not pleasant.

I inherited my dryer with my house 22 years ago, and I love its simplicity and reliability. However, it's starting to need replacing. Now, sometimes a piece will get caught in the exhaust filter now, and I doubt that there will be replacement parts available for this antique. I like its simple dial for time and/or cycle, clothes get dry, and the lint trap is in the front and very easy to clean out. I also like that it's a gas dryer and not an electric. I wish that I had a separate lower heat setting for delicates - the air-only setting gets nothing dry. Other than that I wouldn't change a thing, and when I get a new dryer, I will definitely get another Speed Queen.

I have a Speed Queen top load washer with settings that ranged from delicate and heavy duty washing functions. It was large capacity so it met all my needs. I was able to wash everything from blankets and comforters to delicates in small load. The worst thing about it was that it was not whisper quiet. But I never had any problems and never needed repair service. After 6 years of use, they still appeared new and functioned as such.

I used a Speed Queen triple load washer at the laundromat. I think they work well and takes about 25 minutes to wash everything. I like the size of it. I can fit a lot of clothes in the triple size washing machine, and it seems like it holds a good amount of clothes. I try to put as much stuff as possible in there so I don't have to pay as much money. But when it's full it doesn't seem to want to wash all the clothes.

My mother normally used the Speed Queen ringer washer to wash clothes for 7 people on a regular basis and there were no problems with it as I recall. She was hospitalized for a while and that was when I used it when I was 18 years old -- I'm now 65. It was a pretty basic ringer washer, but its features were fine at the time because me and my family lived on a small farm in the country. There really wasn't space for what was referred to back then as an 'automatic washer.' So the ringer washer suited fine. The main features were a stainless-steel tub and the ringer. It was of course portable (on wheels).

I used Speed Queen at a laundromat, and they are amazing! You can get more into your loads without worry. You know all of your clothes will come out clean. Sometimes I go to the laundromat to use their machines for my bedding. With the ones I have used it was nice to have a presoak option. Plus I like the high speed cycle of removing water. You don't have to worry about your clothes being so heavy with water when you go to dry. However, the ones at the laundromat take forever because of the presoak cycle. It would be nice if it went a tad faster and it would be cool if it cleaned itself out after every use LOL!

I love Speed Queen. I like all the features. They have advanced in the technology of the world today. They are one of the oldest and new brands of all times. I can wash any size load and the washer and dryer adjust itself to whatever capacity that I have in them. I can never over load or under load using this brand. They have come a long way. I love the fact that it seems like it knows the level of clean that I require. My kids and husband used these items and they are very please each and every time they use it.

When washing Speed Queen does an amazing job. Its super fast and has multiple settings for washing. The dryer dries fast and doesnt take a long time to dry. Its just a little too expensive for my taste. This washer and dryer have amazing settings and multiple settings when it comes to washing and drying. One of the favorite things about it is the length of time it takes to dry. The cost of the Speed Queen washer and dryer is on the more expensive side for me. It does a good job but I could find something cheaper that could do the same job just less money.

There were SQ washer in a laundromat I visited regularly, plus I owned one-inexpensive to buy. My 3.42 cubic feet washer AWNE92SP113 is dependable, no nonsense and gets the clothes clean. It comes in white which reminds me of clean laundry. It wasn't heavy like some and was easy to move when I moved from an apartment to a house. It also has top loading, two rinse cycles, I could select the water temperature and the agitator strength. I also liked the cycle only took about 20 minutes. The one I had didn't used a timer and I wish it did. I would add a mini-basket. It wastes water when you have a smaller load than the washer's select small load. Make sure each Speed Queen washer has a timer.

The Speed Queen was an excellent machine. I never had any problem with it and it cleaned the clothes completely. I liked that it had different levels to choose from. From light to heavy duty. My beddings were cleaned safely. The dryer worked well and dried my clothes quickly which was great for me. I always like to finish with my laundry as fast as possible. I was completely satisfy. The clothes came out great, not too much wrinkles. The dryer did its job and would consider using it again in the future or even buying one for my personal use. For what I needed the Speed Queen delivered. All and all great features.

I really loved Speed Queen. I bought it because that is what my mother used and I am a traditional person, she was so pleased with her machine and is one I knew and grew up with so I knew I would love to be the owner of a Speed Queen washer and dryer. When I married and began my family we used it daily when the children came along and loved the experience of being owners. I enjoy that it is simple to use and so easy to operate, I could hold my child in one arm and add the softener when needed, I could unload and place in dryer with child in my arms, my husband could and was able to use this machine with ease and enjoyed the fact that it was very easy and simple to use, he never messed up the clothes he washes or dried. I was so grateful for that.

I think they are very good machines to use. Have used them at same washteria and were excellent in cleaning the clothes. Only once in awhile they were unreliable when were out of order!! They are dependable in getting the clothes washed and cleaned!! The machines are so quiet you don't even know that they are running until the light goes out and know that the clothes are done and ready to be put in dryer!!! The machines are so reliable and dependable that you simply cannot think of anything that will make you dislike the machines. I understand the clothes have to go in different cycles to get cleaned but you have to be patience until the machine stops!!

Speed Queen was front loading and very modern looking, and worked very well. My clothes were very clean and soft. I liked it but it had a lot of different settings which I didnt understand. But for someone who cares it would be a dream to use. I wish it had a 'just wash the stuff' mode. For someone who doesnt get too involved, it would be very confusing to use. Otherwise everything was great.

I had these appliances when my family was young (in diapers through grade school), and found them to be reliable and dependable. They were purchased more than 30 years ago in Columbus, NE and I chose them because the laundromat had that brand. I remember there was an extra prewash cycle that worked well for doing cloth diapers. I really liked the prewash cycle for rinsing diapers before doing their regular wash cycle. Alas! Few people use cloth diapers anymore! Then, as my sons got older, and into sports, I found the prewash cycle handy for tough, messy dirt and spills on their clothes. But when we moved to Sheboygan WI, we decided we would buy new appliances rather than move the ones that were over eight years old. The store in Sheboygan did not carry the Speed Queen brand.

I love my washer Model # AWN412SP111TW01. It washes great and it is much better than the ones with all the fancy technology features on them. This washer operates more like the washers I used to have and it washes in an appropriate length of time. I love the fact that this washer does not have the feature that locks your lid when you start your wash. My washer is more like the way washers used to be built years ago and not just some fancy technology that quits working right after your warranty goes out. The only thing that could be improved is that the water could be spun out a little more so that the clothes are not quite as damp when the wash cycle is over. This isn't really a problem but just a preference for me.

Speed Queen worked quite well for me and for many years. It was an older model which may have been the reason it worked for so long and so well since older things seem to have staying power compared to today’s appliances. It was nothing special or brag about, just your average washing machine. It washed the clothes and spin them close to dry and that's all I or anyone needs in a washing machine.

It worked great. A super machine that lasted for years with no maintenance and never broke down. It was the perfect machine from day one until it outlived its usefulness. The only reason it was replaced was that it had become out of date. I liked the permanent press cycle. It always was gentle on my clothes and never faded them or caused any tears or rips. I still love it today. I would recommend it to anybody.

I had a Speed Queen for many years and I was very happy with its performance. It didn't spin too long like some washers do but it still spun out good. It lasted a good many years without any problems. My Speed Queen washer had just one feature that I really liked and that was the permanent press feature so clothes wouldn't wrinkle. Best as I can tell it would wash in warm and rinse in cold or something to that effect. Its transmission worked fine the entire time I had it.

I like the timer on the Speed Queen because it lets you know how long you have left until you have to deal with your laundry. I also like the large size of the machines especially when you go to wash blankets and comforters. But, I hated my washer, nothing came clean and the dryer never dries everything. The only place I have ever used one of these was at the laundromat so it might have been bad up keep on the machine. I would make it that it washed better and maybe increase the heat in the dryers so they dry better. I would also move the area that you add the detergent. It is always on the top and really hard for someone who is not tall to reach it.