Sleep Outfitters

Sleep Outfitters Reviews

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Overall Rating4.2 out of 5
See all 44 reviews & ratings

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Sleep Outfitters Reviews

ConsumerAffairs has collected 44 reviews and 215 ratings.

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Reviewed June 24, 2023

My mom and I walked in the store in Mentor Ohio. In search of a bed for my husband who was recently released from the hospital for breathing complications. I was greeted by Kendra who was fabulous. She was pleasant, professional, and very informative. Kendra helped educate me about the adjustable base and mattress I purchased. Kendra was very patient and professional answering all of my questions. Kendra assisted me in obtaining financing through a company that best fit our financial needs. She even followed up to make sure my items were delivered. Delivery and setup was great as well. Best Experience Ever. Thank you for all your support. My husband has never slept better.

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Reviewed May 30, 2021

I purchased a king size Sealy Euro Top Mattress set from the Tests Valley WV location. I went there a few weeks ago to look for a new mattress. The salesman, Brad **, was very patient and helpful. After browsing through a couple of other mattress stores and checking out prices I came back to Sleep Outfitter's. The service was great and they had the best deal. Overall it was a great experience!

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    Reviewed Aug. 15, 2020

    Two weeks ago my husband and I purchased a TempurPedic bed from Sleep Outfitter's on Woodhill Drive in Lexington, KY. The salesman said we had 90 days to change our mind. Every night I’ve slept on this bed, my entire body has ached. It’s so uncomfortable and I slide off the side. I haven’t had one decent night of sleep since we received the bed. We decided to return it and have now been informed they take no returns. The 90 days we were told we have to change our mind only applies to exchanging for something more expensive. Seriously. I took them for their word because I thought they were a reputable business. You must read and reread the fine print with this company! They will try to mislead you. So now I have an over $6000 bed that I can’t sleep on. Their advice was that it will get less uncomfortable after 45 days. I feel swindled.

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    Reviewed July 18, 2020

    Very helpful manager. Helped me find the best mattress set at a reasonable price. Set up delivery for my new mattress set within a reasonable time frame. I really like the fact that they will remove my old set for a small fee and that it won’t end up in a landfill. I would definitely recommend this business to anyone.

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    Reviewed May 25, 2020

    We just purchased 2 mattresses from Sleep Outfitters. Our sales associate spent 75 minutes with us to determine the best mattress for us. He was knowledgeable and patient. Overall excellent experience.

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    Reviewed May 8, 2020

    The sales rep was helpful and understood what we were looking for and what price range. We also could sample the product and see which one was the best fit. The price was reasonable and this brand was above average.

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    Reviewed May 6, 2020

    The in store experience was excellent - trying various mattresses and listening to salesman suggestions. Also, was surprised at speed upon which delivery could take place and they took away the old mattress at "no charge" and set up the new mattress for us.

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    Reviewed April 27, 2020

    Sleep Comfort allowing the mattress to fit the size of your body. Giving support softness. Never losing its detail. Support always able to give you quality support and a good night rest without backache in the morning.

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    Reviewed April 26, 2020

    I need a mattress that I can lay down and feel like it was made for me where are forms to my body. And if I want to say that I don't want to put a hundred pillows behind me when my legs start cramping I want to be able to lift my feet when my back starts hurting. I want to be able to do the middle and I really do believe that this is the perfect match for me. So I could sleep peacefully without giving up a million times tossing and turning and ending up on the couch.

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    Reviewed Feb. 10, 2020

    Had purchased a full size bed a few years back... Well the box spring was made of wood slats. They BUSTED. Dan explained that that particular box spring is no longer in production. Well, I made my selection and purchased ALL in 20mns... VERY HAPPY. Thanks Dan.

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    Sleep Outfitters Company Information

    Company Name:
    Sleep Outfitters
    Year Founded:
    2982 Winfield Rd.
    Postal Code:
    United States
    (866) 637-3778