Select Home Warranty Reviews

I have had nothing but amazing service from Select Home Warranty. When my dishwasher stopped working they quickly jumped into action and sent someone over to my home. The contractor was able to repair the dishwasher quickly. Professional service from start to finish.

A claim was filed for the dishwasher. It was not draining/washing the dishes properly. SHW sent an amazing contractor to my house who not only repaired the dishwasher but made sure that it was working properly before leaving. He cleaned up after the repairs were made and was very thorough.

This is a terrible company and do not buy anything from them. They just find reasons to not pay. I have submitted claims and they just keep me on hold and when I need to speak to any manager, I am put onto a Voice message machine probably with no real manager. I have left about 10 VMs to this person supposed to be the manager called Jermly. This is a bad bad company from a customer service standpoint and even from paying back to customers in the name of Claim.

Select Home Warranty promptly sent a technician to repair the pool pump when it malfunctioned. The technician was courteous, professional and experienced. I highly recommend their service.

I had issues with my pool pump. Select Home Warranty quickly had a contractor out to my house to repair the pool pump. I have had no issues since. Thank you!

All around great service from Select Home Warranty. I was happy to see a warranty company really care about their customers and making sure that all their needs were taken care of properly. I highly recommend Select Home Warranty to anyone reading this review!

I had a a/c problem. They sent someone out. The people were not through and had no desire to complete the job. I hire someone else for second option. They determined the coil & condenser were bad. I had them called SHW, lady on phone said to get work done then submit paid invoice since these things were covered. I did and now SHW says it was a freon leak and it is not covered. Freon goes through Coil & condenser so it was a freon leak and NOTHING was covered. Nothing says it was a freon leak, and I had lines tested for leaks and there was no leak.

The contractor who came to my house to repair the air conditioner was very respectful. He repaired everything for me and it has been working very well. Thank you.

Select Home Warranty has kept me up to date via emails. Service was scheduled within 24 hours. The tech was prompt, courteous and knowledgeable. He knew what he was doing and performed his job efficiently. He cleaned up after the job was done.

I have been with SHW for 2 years now and have been happy with their service. The most recent issue was with the hot water heater. A contractor was sent to my home at the appointment scheduled date and time and the service was great. The contractor found the source of the problem and was able to repair it the same day. I have been happy with Select and the contractors so far.

I signed up due to ratings, listed coverages, and trip fee... My first service call they screwed me over. My garage door eye went bad and it wasn't listed as excluded so I called and put in a claim. They sent someone out the next week and denied the claim saying it was part of the alarm system, which is not covered... Terrible, lies.

I submitted a claim for HVAC service. We had to email a couple of times before a contractor was assigned. We called the contractor to schedule a service. Was told they no longer work with Select because they had over 40 calls that they had not been paid by Select. We reported this to Select, and after 5 days still don't have a new contractor assigned.

I highly recommend SHW. They sent a plumber to my home to repair my leaking sink. The plumber was on time, prepared and very thorough. The leak was fixed the same day he came to my home and I have not had a problem since then. I only paid out of pocket the $45 deductible that I was responsible for and everything else was taken care of by Select.

I filed a claim for my a/c in the beginning of the summer. Select Home Warranty found someone in my area to come to home to diagnose the problem. Repairs were completed within 48 hours of making the claim right before the weather started getting really warm. Quick and error free service all around.

I filed a claim via the SHW website for my sprinkler system. I was notified by email that a contractor will call to schedule an appt. It took about 2 days for the contractor to come out but once he did he found the source of the problem and repaired it right away. Other than waiting 2 days I was pretty pleased with the service.

I have been very dissatisfied with my experience. We moved into this house two years ago with aging appliances so we felt a home warranty was necessary to protect ourselves. Our A/C unit has gone out and their contractor has recommended that it be replaced. However, Select will not replace the unit because I cannot provide service records for it.

I have been with Select for about a year now. So far I have received professional service. The representatives on the phone were very helpful with any questions or concerns I may have had with the policy. The contractors who came out to my home were always respectful and on time. I will be renewing my policy next month for another year.

Select Home Warranty sent a plumber to my home when we had problems with the toilet. The plumber was very polite and came quickly. He repaired my toilet the same day and had a supply of everyday parts in his truck so that he didn't have to come back with the parts. I was pleased with the speedy and professional service.

Submitting claims with Select Home Warranty is pretty easy. I just go online and put in my information. Their website is very user friendly. Their contractors are good and professional. I have been with Select Home Warranty for 6 months now and am happy with my experience.

I filed a claim for my garbage disposal because it was not working. Select Home Warranty sent someone to my house who confirmed that the cost to fix the disposal was more than replacing the current one. He called Select while he was still in my home and had them approve a replacement on the spot. It was installed the same day!

I don't usually write reviews. But was surprised at the level of service I received with Select. The gentleman that picked up the phone was very helpful and polite. The technician that came to my home was also very good and he came on time. I am very well happy.

I would recommend select home warranty as a good home warranty company to have. I placed a service request on Tuesday at 10 am in the morning. The same day they had a plumber to look at the water heater. The heater was not heating up properly. After about an hour at my house the plumber found the issue and he fixed it. The whole thing cost me a service call fee and a little time. Well worth it.

Go anywhere else but here! We took out a 2 year Gold policy with this home warranty company. I worked in the insurance industry for 15 years and knew the right questions to ask. I took notes, recorded names of contacts and kept copies of all correspondence. Then recently, my older but well cared for HVAC stopped working in the heat of the summer on a Saturday and it took until Monday evening just to get a call from a technician who then scheduled an appointment 2 days later.

Select Home Warranty is a good company with very good customer service. The staff are friendly and knowledgeable. They answer all your questions and have always provided me with excellent service. The contractor they assigned to my claim was just as equally excellent.

I would like to give some good feedback on my experience with Select. They are on the ball with repairing a plumbing leak in my bathroom. I really like the plumber they sent out.

I bought a policy with Select for my rental home. I finished dealing with them on a claim for my tenant. They dealt directly with the tenant and that's why I got the warranty.

I am impressed with SHW process and handling of a repair to my oven. The oven stopped heating and was making a funny noise. Select dispatched a local guy which happened to be someone I know. The oven is now working, no other issues.

My furnace was leaking water in my garage, a large amount. The first person I got said I did not have my furnace covered. She transferred me to some to cancel my contract. He said I did have coverage and transferred me back. After quite a while with her she finally said she would look for contractors, email me their names and I could call them to set up a time and see who wanted the job. She did not send names and my garage is still very wet. My boxes that were packed of a move have wet bottoms and I will have to repack. I called back and cancelled my account and was told it would take 20 days to refund my money. I thought that was too long. She arrogantly told me to read in my contract at such and such a place and it will tell me just that. All, except the first person trying to save the account, were not knowledgeable and needed attitude adjustments.

My dishwasher was leaking water so I filed a claim online with Select Home Warranty. I received an email back with a contractor appointment to fix my dishwasher. The contractor came and found the source of the leak and repaired it promptly.

My washing machine wasn't working well. I submitted a claim with SHW and they sent a contractor to my house to make the repairs. The contractor cleaned the machine and replaced the broken part. He was very professional and efficient.

I submitted a claim to Select Home for a washer that kept turning off mid cycle. Select sent their guy to my house to look. The problem happened to be with the outlet so they sent a different guy to fix it. The repair was done on the second time around. It's all working now.

I got home warranty policy with effective date July 2016 in Atlanta. In September, I submitted a claim as one AC unit was not cooling. The contractor did not show up. I got my own contractor and paid for diagnostic. The evaporator coil needed to be replaced. I called them. Claims department told me to submit the quotation and someone will contact you. No contact was made by them for 2 days after quotation was submitted. Part was under manufacturer warranty, so I was getting them to approve replacement. I called them again to learn they do not cover labor. I had to make 10 phone calls to cancel my policy. Will see if they will really reimburse my money for the remaining contract.

Based on reviews, I bought, a year ago, a contract. In my experience, Select Home Warranty is not ethical. They have promised numerous times to reimburse me on a microwave and despite at least 3 promises, no check has arrived. I am, frankly, extremely frustrated. And, on a dishwasher, I had to call my own repair person, as we were leaving the next day. I called them first. They maintain I should have gotten their permission. I did -- and the bill has a full diagnosis. I have received nothing. I would not recommend this company to anyone, alas. I have not ever written a complaint before, but I wanted to warn others.

I purchased a home warranty so that I could relax and depend on them to fix the problems I might occur In my condo. They claim to fix air conditioners and all major appliances in your home! Called them about fixing well pump in my home in Newport. No could not fix that because that had to be a separate policy! Called for air conditioner at condo. No could not fix that because it was Freon and that don't cover Freon or Freon leaks! I canceled policy and received 48.00 dollar refund! A joke! Do Not do business with this company unless you have an Attorney read your contract! I would warn you not to do business with them because they want money for a policy but do everything in their power to find any reason not to cover anything!! Anything! You will waste your money doing business with this co!

I have had outrageous service and experience with this company. They were first unable to provide a company or technician who would agree to service on my AC. I found my own company instead, who on 2 separate occasions carried out work on the AC. Before doing so, the tech got verbal approval from Select Home Warranty and work was carried out. The second call was NOT approved by Select; they stated that the work was a maintenance issue, involving cleaning of the condenser. I disputed this. However, the company said that the first tech did not receive approval (that is untrue) and that this tech said the issue involved "serious" cleaning. That is also completely untrue as the first tech had no knowledge of any cleaning required and this is not mentioned on his invoice. From start to finish, this experience with Select Home has been disturbing, and I regard the service I received (or did NOT receive) to be unprofessional and dishonest.

I wish I could give them ZERO STARS. I signed up with them on June 23. They say I have one free month to "try them out" while I cannot use their service for the first month. Okay. I filed my first service request on Aug 29 for the A/C not working properly. Today, Sept 1, I am told that there is no technician available for minimum a week. I am also told that if the A/C needs additional Freon, that is not covered. If the Freon is leaking, that is not covered. See attached contract where it says that the A/C, Cooling is in the covered list.

I was having electrical issues in the upstairs bedrooms. I called SHW and they sent an electrician to my home. The electrician repaired the issue for me and warrantied his work for 6 months. I was pleased with the service and staff at Select Home Warranty.

I signed up Select Home Warranty a month ago for 3 years when they called me and offered good rate. Unfortunately my water heater broke after a month and called for service on Friday. I was told I've to wait until Monday for someone to come and check it. I waited until Monday evening and called the plumber they assigned me. No answer. I called Select Home Warranty again and I was told they are going to assign a different plumber. I called that plumber again and no answer. I called Select Home Warranty again and they told me I've wait until next business day. I waited 3 days and they did not still give me any confirmation. I'm really fed up this service and cancelling.

I filed a claim online for my microwave. SHW sent a repairman to my home the next day to assess. The repairman said that the cost to repair was more than a new one so SHW approved a brand new microwave. It was installed as soon as it came in. I was happy to see that if something could not be fixed it got replaced with a comparable model.

Appalling service. It took them 72hrs for a plumber to be allocated to me then told it would take 2 weeks for them to come out. I phoned 3 times a day to chase them. I was then told I can organize my own plumber and get the work authorized. Plumber called. Came in less than 1hr. Got a cost and phoned for authorization to be told that plumbing was covered, but not blocks. What other plumbing cover would you need? This is their Gold policy. I paid for the work myself. Plumber was excellent then cancelled my policy with Select. Avoid.

To start, it took 3 calls to talk to a live person. Talking to the claims people is like talking to robots. They do not know what they are talking about and always seem to need to go back and speak to the manager... Very poor training. The company has tried everything to not have to pay out my valid claim. Have used other warranty companies and NEVER has such BAD customer service. SHW only want to take your premium and not help with their customers. AWFUL, AWFUL, AWFUL.

This is the 3rd time we have had to call Select Home Warranty in the past year. Every time the personnel were helpful. This time we filed a claim online and the service was just as good. Thank you for paying attention to our needs!

My review of Select is a good one. When I placed the claim until the dishwasher was fixed Select was there the whole way.

I filed a fridge claim. Select sent a contractor to my house who fixed my fridge right away. I was very happy to see my claim being handled very quickly and professionally. I will be recommending Select Home Warranty to all my family, friends, coworkers and neighbors.

I am pretty satisfied with the services from Select Home Warranty. The staff are friendly and answer all your questions. I only gave this review a 3 star because I haven't filed a claim yet so I don't know how things will go. So far so good.

Has A/C troubles over the weekend. I filed a claim with SHW and received an email within a few hours of who will be calling me to schedule the appointment. The technician came to my home Monday morning and repaired the unit. The service was quick. Thank you SHW.

The A/C fan motor on my unit failed. I called on a Sunday and received no follow up phone call. The real feel temperature was almost 110 degrees so I had the call again the following afternoon and was told they were busy that is why I wasn't contacted. They said due to the volume of calls on A/C units I was authorized to have a company of my choice come out and do the repair. The company is use. Contacted them. Sent required pictures and diagnosis of the problem. This company then did the repair for which I paid $459 to have done.

I filed a claim with SHW for my washing machine. SHW sent a contractor to my house who was able to repair the machine in the same visit. He had the parts on hand in his truck which was very pleasing. I didnt have to wait for him to come back another day.

Select Home Warranty is an excellent company to work with. I am about 4 months into the service and they have tried their best to get the help I need. The plumbing contractor that is working for them is so good and experience I couldn't be more pleased.

Select Home Warranty dispatched a garage door company to my house when the garage door wasn't functioning. The technician who came out was very knowledgeable and knew exactly what needed replacing in order for it to work again. He replaced the part the next morning and it has been in excellent condition since.

The service I received from SHW has been really good. I filed an a/c claim recently and they quickly sent someone to my home to repair it. I was happy with the way the process was handled and happy with who they sent to my home. I will be happy to renew my policy next year.

It was great having someone else look for a repairman to use. The work has not been completed yet. Only reason why is because the part has to be ordered but I know that everything will be taken care of. Excellent customer service so far.

My stove was not heating up so I called SHW and filed a claim. They put the information into their system and said that they will have a contractor dispatched to my home. I received a phone call from a contractor later that afternoon to schedule the appointment. When he came he switched out the part that was not working and made sure that the oven was working properly before leaving.

I purchased a home warranty with Select Home Warranty in May of 2016. I filed my first claim with them in July of 2016 for a broken garage door opener. The first company they dispatched never received a service order from them. I called back into Select Home Warranty and they said they dispatched to the first company in error. They dispatched to another company. After not hearing from this company, I called the company and they said they do not have a contract with Select Home Warranty. I called Select Home Warranty back again and they dispatched to a third company. This company did call me and wanted to help me, but said they could not work with Select Home Warranty as they do not pay their claims.

I recently filed a claim for our pool equipment. SHW sent a contractor my house and it turned out that a part needed replacing in the pool pump. Not only was the part replaced but the contractor cleaned the filters at no extra charge. How awesome!

Select Home Warranty sent a technician to my home to repair the washing machine. He was professional, courteous and quick. The repairs were made the same day and the washing machine is working perfectly. I am so happy with my warranty from SHW. I will be referring them to all my family and friends.

I filed an a/c claim last week and SHW did an amazing job. They processed my claim fast and had a contractor in my home the next morning assessing the appliance. He cleaned the a/c and was able to fix the compressor. I have saved several hundred dollars over the year alone with this warranty. Thank you!

I had a claim processed for my plumbing issues. Select Home Warranty found a plumber in my area and dispatched them to my home. The plumber was able to resolve all my issues in one visit. I was only responsible for paying my deductible which I was very pleased about.

I don't understand why they are still in business cheating the customers. Have called >5 times and got different response on my washer repairs. "No contractors available, will escalate the request, you can do it yourself and come back to us, no idea about your claim, have you placed claim already etc". They are really not in the mood of helping me and really disappointed with my contract with this warranty company. Looks to me they have no freakin system in place to process my claim, no status update or any email that I received for my claim. Only have spoken to random people who only say different things and they are there to help!! Really frustrated from the bottom of my heart.

Select Home Warranty has treated me very well over the past 2 years. My claims were processed quickly and repairs were completed within a few days time. I will gladly renew my policy with them next year. I have had nothing but outstanding service.

I recently had a claim processed for my a/c. The technician who came to my home was professional and prompt. He repaired my a/c the same day and provided me with maintenance tips for the summer and winter months. I am happy with the service I have gotten so far.

Terrible. Use another company. A complete waste of $400. Save your money!! I don't know where to start. They're a complete scam in my opinion. My refrigerator broke and my first issue is that it took them literally a month to send a technician - very slow response times - the agreement says 2 days ex-holidays so that's not true. Rude customer service - when I asked why this was taking so long their "customer relations" rep literally said if it was me I just would have bought a new refrigerator by now... I responded that that kind of defeats the purpose of a home warranty.

This was my first claim ever filed with SHW. It was for my built in microwave. The tech who came out said it was unrepairable and was able to get SHW to replace it for me. Great customer service!

We had a claim processed for the hot water heater over the winter. SHW found a contractor in my area and was able to sent them out to my home. The contractor was polite and professional. He proceeded to repair the hot water heater and it has been working very well since we had the claim filed. Highly recommended.

My fridge was not working, it was leaking a lot of water. SHW sent someone to my house who fixed it the same day. Very fast and professional service.

I called SHW the other day to file a claim for my washing machine. They sent a technician to my house the very next morning who not only was able to repair my machine but cleaned the barrel for me at no extra charge. I was only responsible for paying my deductible which was amazing. I am so happy I got this warranty.

I had filed a claim for my air conditioner at the beginning of the summer. Select Home Warranty processed my claim quickly and had sent a contractor to my house to repair it. The contractor who came was professional and knowledgeable. He knew what the problem was right away and proceeded to make all the necessary repairs. The air conditioner has since then been working perfectly which I am grateful for.

I filed a claim for my garage door. It was not opening. Select Home Warranty dispatched a company to my home. The contractor who came was so nice and thorough. He saw what the issue was and repaired the garage door for me. I was really happy with the service.

Do not do business with these people. The company appears to only be a collection agency and outsourced call center. No matter what issue you call about it is not covered and customer service is just there to give you the runaround until you are told your problem is not covered. They refused to cover the AC system, the water system, and a hot water heater until I canceled. Call the BBB to complain but don't send a cent to these "people".

I sent a request to have my stove top repaired by SHW. They sent a great technician to my house who was able to fix the stove top for me. Everything was fixed within 3 days. I was very happy.

I had HVAC problems so I called Select Home Warranty to file a claim. They found a contractor in my area and sent them to my house. The contractor cleaned the unit and replaced a part that was causing the problems. I was only responsible for my copay and nothing more. The service was fast.

I filed my second claim this year. The second claim was for my a/c. SHW quickly sent someone to my house who was amazing. He saw my a/c and was able to repair it on the same visit. I was so impressed with the contractors. I love Select Home Warranty.

I was having major problems with my hot water heater. I submitted a claim via the Select Home Warranty website. I got a call from a contractor the next morning to schedule the appointment. The contractor who came to my house was able to fix the hot water heater and I was only responsible for my $45 deductible. I saved a few hundred dollars with Select just this year alone.

I received nothing but great service from Select Home Warranty. The staff are friendly and courteous. They answered all my questions and explained the claims process. They made sure that a technician came out to my home and completed the job satisfactorily. I am pleased with the great service.

I have been with SHW for 2 years now. I processed 5 claims total and each claim went over very well. I was reimbursed for 3 of them since the appliance needed replacing and that went well too. I received my check with the allotted time provided by the reps and everything that was promised to me I got. I have been recommended SHW to friends and family since.

I had to file a claim recently for my stove. Every time I tried to heat it up it would not go above a certain temperature. Select Home Warranty sent a technician to my home who said the heating element needed replacing. He called Select on the spot and was able to get the replacement part approved. He installed it that moment and did not leave till the oven was working properly.

I called SHW to file a claim when I had electrical problems. The staff on the phone are very professional and efficient. My claim was processed quickly and an electrical contractor was dispatched to my home. The electrical repairs were completed the same day. Thank you!

It's been so hot out lately and my a/c wasn't letting out cool air. I filed a claim on the SHW website and I received an email back that a technician was going to be assigned to my claim. The technician called the next morning to schedule the appointment. When he came he was professional, courteous and well prepared. He fixed my a/c just in time for the heat wave.

I was extremely please with Select Home Warranty response to my emergency ac issue. The claim was handled great from start to finish.

My garbage disposal was broken. I filed a claim online and SHW sent a contractor to my house. The cost to repair was more than a new one so he was able to get a brand new one authorized by SHW to be installed. Quick and amazing service.

The staff at SHW seem very competent and professional. They are polite via telephone and processed my claims quickly. Repairs were completed on my garage door in a timely fashion with qualified and insured professionals. So far the service has been exceptional.

I been with Select Home Warranty for 1 year and had been satisfied up until today. I was having some issues with my AC Unit. I had to call them several times just to get a company to come and see what the issue was. The Company they sent out was very very unprofessional and the Technician arrived with no refrigerant to put in the AC unit. I asked him "Why would you come and not bring any refrigerant with you?" He called the next day and said if we wanted refrigerant it will be a charged of $300. I called an AC Person myself and he came out with some refrigerant added it plus he washed my Unit down for $140. I immediately cancel my contract. A total ripped off.

I had some plumbing problems at home. I filed a claim with Select Home Warranty and a plumber was at my door within 3 hours. The plumber took a look at the issue and was able to repair the toilet the same day. The service was quick and professional.

Purchased a home warranty from these people and my mistake I paid them in full for the whole year. First time I submitted a claim for a problem with the a/c unit they took almost 2 WEEKS to send a tech. First they blamed the a/c company they assigned and when they finally sent someone of course I had already paid almost $1,000 to someone to fix it because with the Texas heat being over 100 couldn't just wait days for them to finally respond. Made so many calls and wasn't able to get a tech soon enough. Did they reimburse the money I paid the a/c tech I had to hire?? OF COURSE NOT!!! But yet they do love it when customers pay their policy in full.

Hopefully this helps someone, but STAY AWAY FROM THIS COMPANY. They don't provide any coverage for the first month, and they have a $150 cap for the next 3 months on any repair, and try to tell technicians to make it a customer issue with every repair... I cancelled and they wouldn't even give a full refund... horrible horrible company. Go with anyone else but these shady folks.

We had a problem with our AC unit. I contacted Select Home Warranty and immediately had a very caring rep take care of my situation. She made the appointment coordination and confirmed all the details over the phone. I was quite please with the service.

The technician you sent was extremely knowledgeable, efficient, and pleasant to deal with. I was extremely pleased with the prompt and efficient service. Bravo to Select Home Warranty.

I would not recommend this company to anyone. Every experience I have had with them has been worse in my life. I have had them 1 year. Had garbage disposal go out. They made me go thru so much to get my refund and only $75 what they would allow on it. I could not even get one for that, and I had to get someone to put it in for me. I had to wait over the 30 day waiting period to get my refund back on it. They were rude to me. SECOND was my renewal. I called on that when they seen I was not up on their cost. Offers RIP OFF offers. They HUNG UP ON ME while I was talking to them, had not even turned it down totally yet still negotiating prices and options, they HUNG UP. But could still keep texting my phone! THIS IS RUDEST COMPANY I HAVE EVER DEALT WITH!!!

Select Home Warranty a company you can depend on. They came in a very short period of time and have solve the problem. I was charge money that I should not pay and they have told me that they will refund it.

Customer service of person taking our problem was excellent. Technician was on time and courteous. He diagnosed the problem with our ceiling fan quickly and everything is working perfectly now.

Leaking problem under the sink. Excellent service by the plumbing contractors. Very professional and reliable.

I am so happy I found Select Home Warranty. They have helped me with 3 of my claims so far this year and each time was better than the next! Thank you!

I am very happy with my warranty through Select Home Warranty. Good staff and good customer service.

I have been with SHW for 3 years now. My experience with them up until now has been fantastic. Claim service had always been handled professionally and quickly. Repairs were done in a timely fashion. I will gladly renew my coverage next year.

I had filed a furnace claim several months ago with SHW. They took down my information quickly and processed my claim accordingly. A contractor was sent to my home who inspected the furnace thoroughly and was able to determine what the problem was. He proceeded to then repair the furnace for me and it has been in excellent working condition since.

I filed a claim for the garbage disposal. The tech who was sent to my home determined that it would cost more money to repair it than purchase a new one. He therefore obtained authorization from Select to install a brand new one for me. Excellent. Thank you!

I am very happy with the warranty from Select Home Warranty. I filed a claim for my washing machine and a contractor was at my door the next day assessing the problem. He replaced a part in the machine and now it's working perfectly. I am very pleased with my warranty thus far.

5-star service for Select. They have impeccable representatives and outstanding technicians. I highly recommend SHW.

I am very happy with my warranty and service from Select Home Warranty. They send excellent contractors to make repairs on my appliances.

I filed a claim via the website Monday night and by Tuesday morning I had an appointment scheduled with the technician. The technician was polite, courteous and on time. He was able to repair my air conditioner the very same day and I was only responsible for my $45 deductible.

Pool pump broke. I called SHW right away and they had a pool technician out to me within 24 hours. The pool technician saw a part needed to be replaced on the pool pump and got it authorized by SHW the same day. Repairs were completed in a timely and professional manner.

I wanted to write off by saying that I highly recommend SHW. I have had 3 claims filed this year alone and each claim was handled just as professional as the first. My first claim was for the garage door. The guy who came out fixed it but it broke again the next month. So the second time around SHW sent someone else to my house. They found that a part needed to be replaced and he took care of that right away. The third claim I had was for my microwave which turned out to be unrepairable so SHW had it replaced with a comparable model since mine was no longer available for purchase. Each time I had a problem they were there to take care of my claims.

My washer broke. I filed a claim online and Select Home Warranty had a contractor call me to set up an appointment. When the contractor came he was very professional. He saw the problem and was able to repair it right away.

I filed a claim for my stove recently. It wasn't heating up so Select sent someone to my house. The technician repaired my stove by replacing the heating element. Everything works perfect now.

I had some A?C issues recently. I filed a claim with SHW and they sent a contractor to my home the next day. The contractor was able to find the issue with my A/C and repair it on the same visit. I am happy with my warranty.

According to SELECT - because my stove/oven works fine, a HOLE in the oven floor it is NOT considered a SAFETY HAZARD for replacement.

Select sent a contractor to my house to repair the stove. The contractor was very polite and professional. Explained what the issue was and what he needed to do to repair it. He came at 2 pm and was out by 4 pm. I am very happy.

I filed a claim online for my washing machine. The next morning I got a call from a technician in my area to schedule an appointment. When the technician came to my home he was very polite and inspected my machine thoroughly. He found the problem right away and was able to repair it the same day. He even got authorization from Select Home Warranty while he was in my house. I am very pleased with the services I have received so far.

A+ service. The representative who answered the phone was very nice to speak to. He took down all my information and processed my claim. I was told that a contractor will call me within the next 24-48 hours. The contractor came as scheduled and repaired my washing machine. I was only responsible for the deductible on my warranty contract.

I am very happy with my claim turnout. Select hired a technician to repair the dishwasher and he was nothing but professional and efficient. Finding out the issue and repairing it the same day blew me away. I was expecting a 2-week wait to repair the dishwasher but it all happened within 2 days. Just outstanding.

I have been with Select for a few years now. Every claim has always been handled professionally. This year I had an a/c claim. I have experienced nothing but top notch service. A contractor was sent to my house the next day and repaired the unit on the same visit. I was only responsible for a $45 deductible which was amazing.

I highly recommend Select Home Warranty. I am a big auto enthusiast and keeping my cars safe is number one so when my garage door was malfunctioning the first thing I did was file a claim with Select. My claim was processed within a timely fashion and a licensed garage door company was sent to my home to assess the problem. It was determined that a part in the opener needed to be replaced in order for the door to open and close properly. Select approved the replacement part the same day and I was able to have everything installed later that afternoon. Overall I am very pleased and happy with the turnout of this service. I highly recommend getting a warranty through them. I had nothing but professional service.

I WAS APPALLED WHEN SELECT HOME WARRANTY CHARGED A LABOR FEE ($150.00) ON TOP OF THE SERVICE FEE ($60.00) for INSTALLING (replacing the computer board) on my dishwasher. According to Eric, the Disposition Manager (which was the highest manager available) under EXCLUSIONS to coverage: Section 9.1.2 "This Agreement does not cover any systems or appliances that have had previous repair or that require repair as a result of improper installation, previous repair, damage caused by any construction activity, improper wiring, inadequate or lack of capacity, power failures, power surges, overloads, missing parts, failure to properly maintain, failure to properly clean, neglect, misuse, corrosion, rust, sediment and any modification to the system or appliance. You are responsible for providing annual maintenance and cleaning by a licensed technician on covered items to ensure continued coverage on such items.

I filed my first a/c claim in the beginning of the summer. A contractor was sent to my house later that afternoon. The contractor fixed my a/c the same day and gave me tips on how to maintain the a/c going forward. I would recommend Select Home Warranty.

The service from Select Home Warranty has been excellent. Quick claim service, quick repairs. I couldn't ask for anything more. I am happy to have a warranty through them.

So far I have had a good experience with Select. The staff are professional and polite over the phone. The wait time is very minimal (under 5 min) and my claim was processed fast. My repairs were done the same day that the contractor came to my house.

PLEASE DO NOT BUY THIS WARRANTY. I purchased this warranty last July. It's not worth the paper it's written on. I have had nothing but grief when dealing with this company. I just submitted a claim for my built in microwave. They said after reviewing the problem (online they never came out) that it would not be cost effective to come out and fix it. They are so GENEROUSLY going to give me $95.00 after I purchase a new one and send them a picture of it along with the receipts. Oh and it gets better. They will not pay to have it installed and on top of that they will deduct $45 from the $95 so after all is done I will get at total of $50.00 to replace my microwave. This is how this company operates. Whatever breaks in your home they have the contract written so the appliance is not completely covered. IT'S A RIP OFF. PLEASE LEARN FROM MY MISTAKE AND DON'T BUT A WARRANTY FROM SELECT HOME WARRANTY.

I placed my claim for my pool heater over the weekend. Select sent out a really nice pool guy that I actually have dealt with one time in the past. The pool is now working and I'm really happy with this.

I just received a service repair from Select and I am pretty happy. I filed the claim and in 2 days they had the plumbing issue resolved.

Select Home Warranty makes it easy to complete a service request online and provides information about the contractor assigned immediately. Contractors always makes contact to schedule an appointment in a timely manner. Contractors are always professional and appropriately dressed and arrived on time.

The contractor arrived early much to my pleasant surprise. He quickly identified the problem with the garbage disposal, made a minor adjustment and the problem was remedied. He was in and out of the house in less than 20 minutes. Great service!

We received a prompt reply to our emergency on a Sunday and were able to schedule the repair the very next day. The contractor was helpful and Select Home Warranty remained in touch via email and phone while work was completed.

I have a few properties with Select. Last week I had a stove go out and they repaired the piece. I am glad I have them to call.

My fairly new Maytag dryer was making a very unusual noise. Hotline at Maytag was not very helpful, so I called SHW for a service call. The service man called within one day and was here the day after. The service man knew exactly what the problem might be and sure enough I was back doing laundry the same day. He was very polite and quick.

I placed a few claims for service on 2 different appliances. Both time the service was handled with care. I would recommend this company around.

I chose this company based on the reviews here and I could not be more disappointed. I called them because one of our AC units was leaking into the bathroom below it. The technician that they put me in contact with never called me and when I called them it always went directly to their voicemail (cell phone). They allowed me to have another contractor come look at it who found that the coil was rusty and that there was a small Freon leak. They denied the claim based on the presence of rust and a Freon leak. The machine was serviced by a certified technician a year ago and was checked out as being in great shape. They told me that I needed to have done more maintenance on the unit but didn't explain what that was other than having it inspected once a year.

I bought a warranty from Select Home Warranty in May of this year. The salesman told me that after 30 days I could begin to submit any claim that I wanted as long as it was covered under the policy. "FIRST WARNING:" Never pay the policy in full upfront. I paid in installments to see how the policy would work out for me and I am VERY HAPPY I did. I submitted a claim in June after my 30 day trial period. At the time I purchased the warranty everything in my home worked fine. My house is fairly new with high end appliances. As luck would have it, my dishwasher went out. I submitted a claim and that's where my troubles began.

Loved that I had an email with repair company information and the full process was smooth and fast.

There was a slight delay in getting the contractors scheduled to visit our home but after we worked it out, the contractors were quick to fix the issue and were clean. This contractor has been to our home a few times for separate issues and we are pleased with their work.

I signed up for Select Home Warranty in January 2016 after reading positive reviews. Now I think those must have been paid. While it was an expensive lesson to learn ($350), I wanted to share what I experienced to help others avoid this sham of a company. I first used the warranty in June 2016. I had issues with my air conditioner. I submitted a claim online. First, they don't answer on weekends. They finally called Monday and left me a voicemail to call back. I call back and get told that they are not open yet. Really? You just called me! So I wait 15 minutes and call back and get put in a hold queue forever. Finally they verify my information, which I had already given, and tell me they will contact me with a contractor name.

I called Select in regards to my toilet stopping up. They e-mailed me a company. When I called they told me that they didn't have a snake & they probably couldn't help me. I called Select back & they e-mailed me another company. I called & no one answered. I think it was a bogus number. About two weeks later I called Select about my icemaker not working. They told me they would e-mail me a company. I never received an e-mail so I called them. They told me they didn't have a technician at the time. I cancelled with them & called my credit card company & filed a dispute. I paid $ 430.00 up front. I'm still waiting on my credit card co. to resolve it. Don't sign up with this company, it's a rip-off!

My a/c blew out hot air. SHW sent someone to my house to take a look. He found the issue and repaired it the same day. It now blows out cold air and works very well. I am so far pleased with my warranty.

A co-worker of mine recommended that I purchase my warranty through this company. I have been with them for 5 months now and so far am very happy. I had a claim processed and repaired within 3 days time which made me very happy.

I filed a claim for my dishwasher. SHW sent someone to my home to make repairs. The claim time was surprisingly quick. He repaired the dishwasher for me the same day and made sure it was working properly before he left. I am very happy with my warranty.

I had an a/c claim filed. Select Home Warranty sent a contractor to my house who not only was at my home at the scheduled time but was able to repair the a/c the same day. He was professional, courteous and explained in detail what happened. I will be using this service again.

Right from the beginning problems. I had a problem with my AC. 110 degrees here. They sent me a vendor in another state. I call them and SELECT NEVER PAID THEIR BILL FROM THEM FROM LAST YEAR, AND THEY DON'T CORRECT THIS WITH THE VENDOR THEY SEND ME TO THEM. Of course they said they don't do business with them. They finally send someone over a week later. 110 heat remember. He fills with freon and leaves.

Arranging for a specialist to visit my home to repair the hot water issue was easy. A specialist called within an hour of my call to SHW. He was friendly and professional as well as knowledgeable. He offered a tip for preventing the problem from occurring again. We certainly appreciated that tip!

Each time I have to get a service from SHW it has been the same. The contractor that has arrived were clean, on time, and knowledgeable about their service. I am extremely happy with SHW and the services that has been assigned for the services I needed.

I love Select Home Warranty and recommend to every homeowner to carry them. My last service call was for being without heat and Select Home Warranty had the contractor come and they was the nicest well-mannered company and they made my repairs quickly.

It was so easy to go online and schedule the item that needed to be repaired. I got a confirmation email almost instantly and later that day the company that was going to perform the service/repair called and scheduled a time convenient for me for the repair.

I bought this insurance about 9 months ago and finally needed to call for a problem with my Sub-Zero freezer. I called 4 days ago and after waiting 12 minutes I was able to submit my claim. After not hearing from the company for three days I called and had to wait another 7 minutes. The agent took more specific information and said they would send an email which I did receive and it informed me the repair company would contact me within 12 hours and to call them directly if they did not contact me in 24 hours.

In the past year I’ve had 3 small claims. 1. Garbage disposal. That was handled quickly and efficiently. I was reimbursed for the expense of the disposal after submission of my receipt. 2. An electrical outlet that shorted out. That took some time to remedy but it was taken care of with a service call. The tech came out 10 days after the reported claim.

I have filed 2 claims with Select Home Warranty. Both times the assigned contractors failed to respond... at all... requiring me to be on the phone multiple times to request new contractors. One was for a clothes washer and one for my pool pump. I find it odd that contractors simply WILL NOT call you back when you are with Select Home Warranty. I am talking about 4 contractors... Select must not pay them well enough to service its customers. On the second claim I was instructed to contact any local company to fix the problem and to send them a receipt. GREAT I thought, now I can get this taken care of. WRONG... I had to follow up for 2 months in order to be told I did not follow proper procedure. DO NOT CHOOSE THIS COMPANY FOR YOUR HOME WARRANTY NEEDS!!!

Terrible company. I moved into my house three months ago and my furnace just went out. SHW is claiming that since I don't have 3 years worth of maintenance records that is it not covered. I tried to get them, but the company is gone. NOT TO MENTION that my furnace lasted 31 years, the average furnace lasts 15 years, so that's proof that it was well maintained; but also that I've only been here three months! Do not go with this company. Customer service people are nice, but that's it. I will be looking into taking further action. Check reviews on Yelp. There are a lot of people who have been screwed over by this company.

I bought the Home Warranty Policy because it was cheap and also got my fiance to buy a policy. The first bad experience was when the oven on the stove went out. To make a long story short, they informed us that it wasn't cost efficient for them to replace the stove but would pay us the difference if we sent them the receipt after getting a new one.

The technician was very prompt and was able to troubleshoot our problem very quickly. He was friendly and knowledgeable with all aspects of the repair. He also offered other information regarding our refrigerator including filters and solutions to our water connections. He cleaned up afterwards and left the kitchen as it had previously been. He was courteous and listened to our concerns.

SHW sent us a top notch contractor! They arrived on schedule and brought everything needed to fix our problem immediately! The quality of customer service from both SHW, and their chosen contractor, was spectacular!! I would refer anyone to SHW for ease, and peace of mind.

I purchased a short sale home in late October. Said home has an in ground pool. As I essentially purchased the home from the bank, I had no idea what type of maintenance had been performed on any/all of the appliances, etc., nor did I know what, if anything, was in proper working condition. I was very honest and upfront with the Select Home Warranty sales person on this fact and he assured me, multiple times, that everything would be covered. Because I was unable to test the pool equipment until I could put water in the pool and since I couldn't put water in the pool in late October in Utah, I purchased the pool rider as well.

I signed up for home warranty with your company. I have tried to file 2 claims and have yet to get any service but yet you debit my account every month. The first claim, I never got a response. I was trying to get a washer repaired. The second claim I got a response but I can't a contractor to come out to my residence. I received the email that the contractor was assigned and I should allow 12 hours for the contractor to contact me. I did not hear from the contractor so I tried to call and only got a voicemail. When I call your company the representative was rude. I asked for manager and the manager, Jameel, was worst. While speaking to the so called manager I was hung up on. I called back and was refused a manager, refused the ability to cancel the contract, and refused contact info for corporate office.

When our heater stopped working, I called Select Home Warranty and through the automated system, a contractor called me back in just a few hours. The contractor responded quickly and was able to fix the problem. I am happy with the results and it reinforced my decision of keeping a home warranty.