Samsung washer warranty: cost, coverage and plans (2025)

Samsung washer warranty coverage and plans

Samsung washers come with a rather limited manufacturer's warranty. We like that the motor is covered for 20 years under the free warranty, but we recommend reading your warranty carefully because of the number of components that aren’t covered. Some retailers, like Costco or Sam’s Club, may have their own extended warranty terms. Samsung washer warranties cannot be transferred to another owner.

Samsung washer warranty pros and cons

Samsung Care+ extended warranty

Samsung’s extended warranty plan is called Samsung Care+. In addition to mechanical and electrical breakdown coverage, these plans come with benefits like 24/7 dedicated customer support, power surge protection and preventive maintenance reimbursement. Care+ is also valid while your manufacturer’s warranty is still in effect. Costs usually range between $30 and $350, but may vary by wash model or your location.

Samsung washer warranty limits and exclusions

Samsung washer warranties have quite a few limitations and exclusions. You should be aware that there might be a fee if you require a technician to visit your home for repairs. Exclusions include:

• External parts such as buttons, knobs and cables
• Accessories included with the washer, like hoses, filters and extension pipes
• Plastic and glass attachments, strainers, filters, feed valve joints, valves and piping
• Damage incurred during shipping
• Damage due to causes beyond normal wear and tear

The warranty terms also say you must get service directly through Samsung. Authorized technicians or official service centers must conduct repairs or reinstallations.

How to register a Samsung washer

If you bought your washer at Samsung.com or connected the machine to the SmartThings app, your washer is automatically registered. If not, go to the company’s registration page and follow the on-page directions.

How to file a claim for your Samsung washer

You can file the claim by visiting the Repair Services page and clicking “Request a Repair.” If you’re signed in, you can also go to My Page and click the “Request Service” option. Samsung Care+ customers need to file a claim through the Samsung Care+ page or call the support center at 866-371-9501.

1. Have your original dated proof of purchase.
2. Contact a Samsung authorized service center or Samsung's customer support for a problem diagnosis.
3. Ensure all repairs are performed by a Samsung-authorized technician.

Samsung washer warranty alternatives

Home warranties and the manufacturer’s warranty both protect your washer if it needs repairs. In addition to your washer, home warranty can cover other appliances and systems, including:

• Garbage disposals
• Dishwashers
• Plumbing systems
• Refrigerators
• HVAC systems
• Stoves and ovens
• Dryers
• Built-in microwaves
• Water heaters

Samsung Care+ vs. home warranties

There are some additional things to consider. In addition to the yearly or monthly fee for a home warranty, you must pay a deductible for each claim. With Samsung Care+ and the manufacturer’s warranty, there are no deductibles. A home warranty plan costs about $60 a month. Samsung Care+ works out to between about $1 and $5 per month.

Care+ is also valid while your manufacturer’s warranty is still in effect, while home warranties typically only kick in when your manufacturer’s warranty expires. Most home warranty companies cover appliances of any age, which is a plus if you have older appliances or an older home.

Compare home warranty companies

Bottom line

Before filing a claim, you need to ensure your washing machine has been registered. If it is, collect your proof of purchase and write down the serial number. Given the limited scope of the manufacturer's warranty on Samsung washers, it's wise to consider additional coverage, like Samsung Care+. A third-party home warranty might be worth it if you're looking to extend protection to multiple appliances.