Samsung refrigerator warranty coverage and plans
Samsung offers a standard manufacturer’s warranty and an extended warranty option for its appliances.
Samsung manufacturer’s warranty coverage
New Samsung refrigerators come with the following warranties:
- One-year warranty for parts and labor
- Five-year warranty for condensers, evaporators and compressors
- 10-year warranty for digital inverter compressors
Registering your warranty
To take advantage of your warranty’s benefits, you’ll need to register your Samsung refrigerator online. You can also register your warranty through your Samsung account or the SmartThings app.
Limits and exclusions
Samsung warranties generally come with a few limitations and exclusions, though specific limitations and exclusions may vary by state.
- Provide proof of purchase: You’ll need to provide proof of purchase to file for a repair through the warranty.
- No coverage for abuse: Your claim may be denied if the company determines the fridge’s damage was caused by misuse or accidents.
- Warranty can be voided: Repairs or reinstallation by non-authorized personnel or service centers voids your warranty.
- Consumable parts excluded: Light bulbs, shelves, water filters and handles are excluded from the warranty.
Samsung extended warranty coverage
Samsung’s extended warranty program is called Samsung Care+. It offers more coverage than the manufacturer’s warranty and lasts longer. You can typically choose from two- to seven-year plans, all of which include the one-year manufacturer’s warranty. Samsung Care+ is available in all 50 states and Washington, D.C.
Here are some benefits of Samsung Care+:
- Breakdown reimbursement: If your fridge breaks down and your food spoils, Samsung will reimburse you up to $250 for new groceries.
- Power surge reimbursement: If a power surge happens, Samsung will pay for repairs.
- Coverage: Samsung covers parts and labor for all fridge repairs.
- Customer support: You get 24/7 support, including guidance on using your new fridge, which can be handy if you have a smart fridge.
- No deductibles: There are no deductibles when you file a claim.
- No waiting period: You can file a claim as soon as you need to since there’s no waiting period.
» MORE: Samsung appliance warranty: cost, coverage and plans
Other extended warranty programs for Samsung refrigerators
In addition to what's available from Samsung, you can find third-party warranties for your refrigerator and other home appliances. Before signing up with a third-party, though, make sure to check the company's reputation and reviews to confirm they're a reliable and trusted option. You'll also want to confirm they cover your Samsung appliances.
You could also consider a home warranty that covers major appliances if your fridge, washer and dryer, stove or microwave are on the older side and may need repairs soon.
Samsung refrigerator warranty cost
While your manufacturer’s warranty is free, Samsung Care+ is not. How much you’ll pay for Samsung’s extended warranty plan generally depends on the refrigerator model. Typical Samsung Care+ costs range from about $200 to $400, according to Samsung’s website.
| Length of time | |
|---|---|
| 3 years | $199.99 |
| 5 years | $249.99 |
| 7 years | $299.99 to $399.99 |
Samsung occasionally runs sales for Samsung Care+, so you may be able to get it for a reduced price or get an extra year free.
How to file a claim for your Samsung refrigerator
Take the following steps to file a claim with Samsung or Samsung Care+:
Steps to filing a manufacturer’s warranty claim
Before filing a warranty claim, make sure your refrigerator is still under warranty by logging in to your account and checking your coverage. Once you’ve confirmed your coverage, you can take the following steps:
- Submit a service request: Visit the Repair Service page and click “Request a Repair” to get started.
- Pick a repair type: Next, you’ll need to choose which type of repair you want. You can pick an in-home repair, a pickup service or an authorized technician visit, depending on where you live and your product’s issue.
- Submit your claim: Follow the prompts to submit your repair request.
- Track your claim: Once your claim is submitted, track your claim progress through your account.
- Schedule a repair: After your claim is reviewed and coverage is confirmed, you’ll be able to schedule a repair.
You can also file a claim by contacting Samsung’s warranty support online or through the app.
Steps to filing a Samsung Care+ claim
To file a claim with Samsung Care+, you can start a claim through the Samsung Care+ portal.
- Look up your plan: You’ll use your phone number or e-mail address to look up your plan. You may also need to enter your zip code.
- Confirm your identity: Next, you’ll need to go through Samsung’s security verification process.
- Write up your claim: You’ll fill out your claim details for the product you want service for.
- Submit your claim: Follow any prompts on the screen to submit your claim.
Alternatively, you can contact Samsung by phone at 866-371-9501.
Pros and cons of Samsung refrigerator warranties
Your Samsung refrigerator will come with a manufacturer’s warranty, but you may want to purchase an extended warranty for additional coverage. Consider the pros and cons of both warranties before getting extra coverage:
Pros
- Peace of mind against expensive repairs
- Extended coverage for select parts
- Samsung Care+ is available in all 50 states
- No deductible on Samsung Care+
Cons
- Not available outside of the U.S.
- Requires proof of purchase to make a claim
Samsung refrigerator warranty vs. home warranty alternatives
Home warranties can cover repairs and replacements for a wide range of appliances, including for refrigerators. But they’ll also typically cover:
- Stoves and ovens
- Heating, ventilation and air conditioning (HVAC)
- Water heaters
- Dishwashers
- Built-in microwaves
- Washer and dryers
- Plumbing
- Garbage disposal
Before getting a home warranty, keep in mind that while you’ll get more appliance coverage, you’ll need to pay a deductible when you make a claim. Plus, home warranties only kick in after the manufacturer’s warranty expires, so it’s a good way to extend coverage after your one-year warranty is up, but not if you’re still under warranty.
FAQ
How can I check the warranty status of my Samsung refrigerator?
To check your refrigerator’s warranty status, you can use Samsung’s tool to check your coverage.
How can I contact Samsung customer service?
You can contact Samsung’s customer service via phone, chat, text or email:
- Phone: You can call 1-800-726-7864, Monday through Friday, from 9 a.m. to midnight Eastern Standard Time (EST) and Saturday through Sunday from 9 a.m. to 11 p.m. EST.
- Chat: Live online chat is available 24/7.
- Email: Samsung Support is available 24/7.
Can I buy Samsung Care+ after my fridge is registered?
Yes, you can enroll in Samsung Care+ for up to 60 days after the refrigerator's purchase date. Note that Samsung Care+ coverage starts with your refrigerator’s purchase date, not the plan’s purchase date.
Can I cancel Samsung Care+ and get a refund?
You can cancel only Samsung Care+ and get a refund within the first 7 days, and only if your device was replaced due to factory defect. Otherwise, Samsung states cancellation requests due to changing your mind are not allowed and the company will not provide a refund in this case.
Bottom line
To get all the benefits from a Samsung refrigerator warranty, you’ll need to register it and keep your receipt as proof of purchase. As long as you take these steps, you’ll be covered for at least a year for manufacturer’s defects. If you want more coverage, consider getting Samsung Care+ or a home warranty with appliance coverage.
Article sources
ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:
- Federal Trade Commission, “Warranties.” Accessed Apr. 24, 2026.







