
Safebound Moving & Storage Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Safebound Moving & Storage
Offering peace of mind and assurance when you need it most is Safebound Moving & Storage's top priority. Whether you’re looking for full-service packing, moving or storage options, Safebound’s team of professional movers tailors services to your needs. Let Safebound Moving & Storage handle your next move by calling today for a free quote.
Visit www.safeboundmoving.com- Full-service packing, loading, transport and unpacking
- Bilingual representatives are available
- Short- and long-term storage in secure warehouses
- Local moves are limited to South Florida only
Safebound Moving & Storage Reviews
Filter by Rating
- (233)
- (4)
- (3)
- (3)
- (63)
Popular Mentions
- 4,924,561 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,924,561 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 31, 2020
The moving team guys was AMAZING! They are very cautious with our belongings and are fast and efficient in moving us! This is our 2nd time using Safebound Logistics and they still do an awesome job with our move! If you need receptive and good movers, look no further! They are simply the best movers in town!
Thank you for trusting in us!
Reviewed March 27, 2020
From past 3 years I have used Safebound Logistics to relocate us. I've had a number of moves by many moving companies and found safebound Logistics to be highly professional. The moving crew were always on time as quoted and reasonably priced.
Chiara- thanks for choosing the best moving company in the business! We strive to be the best in long distance moving.
Reviewed March 27, 2020
We used Safebound Logistics for our cross-town move last Thursday and they were awful. All 3 movers worked really very hard & fast to make sure everything got moved carefully and efficiently. I felt like we were in righteousness hands. Highly recommend them!
Luan - thank you for choosing the best moving company in the business!
Reviewed March 25, 2020
The moving guys from Safebound Logistics were tremendous. They moved us from FL to NJ without damaging our items. They moved very heavy furniture without one scratch on the wall. They were really nice people, helpful, and I would highly recommend them!
Diana- as we explained over the phone! No job is too small for us. Florida to Northeast is our specialty.
Thank you.
Reviewed March 24, 2020
From initial quote they were really professional, friendly and helpful. The moving and packing staff arrived on time as mentioned on the moving day, the whole moving experience with Safebound Logistics was as positive, and I and my family thank you all. I promise you you would not be disappointed by using this best company in town.
Noel - I know you searched around a bunch and landed on the best! Thank you for your feedback.
Reviewed March 12, 2020
The relocation process went really well - the moving guys were polite and professional, and made a hard moving job as free from any stress! I will move with you again in the future and appreciate them highly! Thank you!
Mr. Kay - we thank you for your business!
Reviewed March 11, 2020
The move went simply amazing. The team of movers were friendly and when you are moving with a family that includes children's, I really admire that the crew went above and beyond what they had to do to ensure that everything was done efficiently and in such a good manner. Another mover, was simply a impressive gentlemen. We could not have had a better moving experience and I highly recommend Safebound Logistics for their best moving service.
Barbara - we appreciate the love! Let us know when you are moving again.
Reviewed March 10, 2020
I am very joyful with these moving guys. Tremendously professional, arrived just on time and communicated to me exactly when they'd be arriving. They were equipped with every moving tools or accessories they needed and worked at high speed and carefully. The company owner quickly answered to all my request and provided me with a best quote.
Thank you for the kind words! We strive to be the best in business.
Reviewed March 10, 2020
I contacted Safebound Logistics last Monday and received a call back very next day. With a list of my belongings, they gave me a estimate and was able to plan my move for that Friday. The moving crew arrived on time, calling fifteen minutes ahead. They were extraordinarily courteous and executive, moving rapidly and packing and seal my furniture, unloading was the same. The cost was very rational compared with other moving company's quotes. I highly recommend Safebound Logistics.
Curt- thanks for the feedback on your move. With every long distance move, we strive to be the best moving company possible.
Reviewed March 8, 2020
DISASTER!! Over TEN THOUSAND dollars loss! *I wish this site would let me post video of the driver admitting there was a leak in the truck which was why all my stuff was destroyed by water damage and other items were crushed. *Patric at Safebound told me ‘Our guys are the best, we don’t hire just anyone’. Well, the movers aren’t even ‘their guys’. They had a co. called “BIG BOY” moving handle my move.
*As my stuff was coming in destroyed and the driver/mover told me about the leak, I was clearly upset. He was ignorant beyond anything I have dealt with and the second mover actually apologized, saying he doesn’t know the guy and was hired from a CRAIGSLIST ad that morning!!!! These are YOUR guys? *He was trying to get me to sign a paper that basically says everything was ok with move and I said NO! He argued with me in my house until I had to raise my voice and tell him get out! He kept banging on my door, I told him to go away I wasn’t signing anything. He kept banging and banging until I finally signed it with a note next to signature stating No NOT OK. *The claims process (another company not related to Safebound) is months of bs runaround with a resolution of ‘Sorry you signed the paper’.
Reviewed March 8, 2020
The packing team came to my house on time as quoted and helped us decide what goes where to make the move equal in both homes and both trucks. The movers from this great company reached the next day and we went assured that all would go to the suitable home and yes in fact move went evenly. The first delivery the next day was smooth and fast.
Rob - thank you for the kind words. It was a pleasure servicing your mothers move this time around!
Reviewed March 8, 2020
The moving guys from Safebound Logistics that help us to move was awesome. These all guys did my move professionally even more than I expected. They handled my things with GREAT CARE as if it was their own. If I ever need a moving company I would surely use them again and want the same guys!! Thank you.
Dario- thank you for choosing Safebound!
Reviewed March 4, 2020
These movers were outclass! My moving guys were hardworking, efficient and always help me with my move. Move went evenly and was over quicker than I could have expected. Their Pricing was less than I have paid in the past moving experience. We will be using Safebound Logistics again for any move in future! Thank you!
Finely - thank you for choosing Safebound Logistics.
Reviewed March 4, 2020
I make an appointment with Safebound Logistics to relocate my heavy and expensive furniture from FL to NY. It was an uncomplicated in terms of the timetable, and the moving was done ASAP. Thanks Safebound Logistics! Will use the them again.
Ben - thank you! Always easy peasy dealing with you. Let us know when you sell more furniture.
Updated review: Jan. 26, 2021
After continuing to work with me to resolve my issue, Safebound did everything they could to ensure that I was happy with my overall experience. I really appreciate companies that really care about the service it offers to its customers.
Original Review: March 2, 2020
I had a very reliable broker that was willing to deliver my goods to my door and into my home. Safebound convinced me that they would beat their price and wanted to show me the services they offered. They offered me a better price, called me everyday about payment. Once I fully paid for the goods I didn't hear from them for almost 1 week, I had to call them to find out when my goods would be delivered. Apparently they gave me the commercial freight rate and now my goods will be dropped off on the street.
In previous conversations they asked me if I had stairs in my home all leading me to believe they would ensure my goods are delivered safely inside my home. Now that it's time for delivery it's a completely different story. Thanks Patric! So for me Safebound really is concerned more about getting your money rather than the actual customer's needs. If you have a current broker and Safebound tries to convince you to switch I suggest you firmly say no and stay with your broker. This is the last time I will use this service and I do not recommend anyone to use Safebound.
Jeannine,
Interesting approach for a 1 star review.
All calls are recorded and have been fully gone through carefully combing through your interaction with Safebound.
Due to your unfortunate credit card situation - this was the only reason we called you multiple times. You didn't have the funds to complete your initial deposit.
You were given an initial quote of $1700 and you thought that was too much money. It's clearly explained in the call they type of service the $1700 move provided.
We explained to you - the commercial option. LTL, freight. We would collect your pallet and drop off @ your destination address. NEVER was it discussed for an inside white glove delivery using the LTL option.
Submitting a 1 star review is unethical for someone who received the exact service they paid for.
ALSO- we never charged you daily storage for not being able to pay your invoice.
We would appreciate a response for clarification. Thanks.
Feel free to call our office as well.
844-868-5358.
Reviewed March 2, 2020
I've relocate many time from one place to another in the past ten years, and this move was by far the excellent experience that I have had in past years. I Would highly suggest Safebound Logistics to all my friends. All moving guys were very knowledgeable, on time, and fast as when needed. Can't say enough good things about Safebound Logistics!
North Dakota is a long ways away! Arthurs Im glad you are happy with the dedicated truck option you received!
Reviewed Feb. 29, 2020
We loved that they were accurate with delivery timing. It was more money than other quotes we got but we choose because of the flat price and compromise of bringing our things without unloading truck with the risk of losing some of our belongings. They were courteous and knew exactly what to do. Everything went smoothly. One happy customer here, I highly recommend.
Wanda- thank you so much! Since it wasn't many items - we always try to work with you and provide a flat rate price option as well.
Reviewed Feb. 26, 2020
After speak with SAFEBOUND LOGISTICS and many others I ended up going with this great company. I emailed all the moving companies I had give me quotes. Most of the companies I didn't go with bad mouthed my choice. Safebound logistics stayed professional and emailed me back wishing me a safe move.
Alessandro - thank you once again for choosing Safebound for your relocation!
Reviewed Feb. 26, 2020
Significant people. Excellent professional movers. I've used then twice already for my moves and every one was better than the last. They precisely came for every move and made every move SMOOTH & STRAIGHT.
We love returning customers! Thank you once again Ansa
Reviewed Feb. 23, 2020
Movers were awesome! They came on time and worked very speedy, perfect move I have ever had. Moving crews were extremely efficient and accommodating. They hold our furniture with great care and even offered to repair one of my tables FREE OF COST. Lastly, the price is very affordable and one of the best in the area. I highly recommend!
Alexandra- thank you for choosing Safebound. We apologize about the table and Im glad we were able to repair it in no time.
Reviewed Feb. 22, 2020
We used Safebound Logistics to move to another state and we were highly pleased with the service they provided! All aspects of our long distance move went smoothly. They were very COMMUNICATIVE and PROFESSIONAL from start to finish. All of our belongings were relocated with great care and we had no issues. Highly recommend them for any long distance relocation!
James- long distance relocation is what we specialize on! Please let us know if you have any other moves in the near future.
Reviewed Feb. 20, 2020
Can't THANK these guys enough. Management of moving team of Safebound Logistics were awesome to work with. They were highly EFFICIENT and super HELPFUL with all of our belongings. Moving is always stressful task and they made it as uncomplicated as they could. And sensible prices for the quality of moving service. We Will definitely use them again for the next move!
Atkinson - thank you for Chosing Safebound Logistics for your long distance move!
Reviewed Feb. 20, 2020
My recent experience with Safebound Logistics was AWESOME. They were fast to get back to me with a best estimate, had the inexpensive of all the places I called and our moving team did the best job. Crews were helpful, caring and polite. They took care of our items. Service was fantastic and they were nice!
Marta - we appreciate the kind words! Thank you.
Reviewed Feb. 17, 2020
Safebound Logistics made our stressfull move free of stress! Moving crews were very CAREFUL with all of our items but also moved us very fast. They were efficient to make sure we did not go over our budget, in fact we were under by almost an hour because they were so FAST! I researched many rates of different moving companies in the area and they were definitely the best I could find.
Denise- thank you for the kind words. Don't hesitate to call Safebound Logistics for your next local or long distance relocation!
Reviewed Feb. 16, 2020
This was such a TENSION FREE move - the team called before arriving and was on time. The guys were powerful and quick! They got the job done within the time frame they quoted. Very happy. Also, they were polite and friendly. I'll need to have my stuff moved out of storage in a few weeks and would definitely hire them again. Thanks!
Marisa- it was a pleasure doing business with you! Call us ASAP to schedule the storage move out!
Reviewed Feb. 14, 2020
Moving team were totally professional. My move from FL to NY went great. Awesome guys, finished in under three hours and at the estimated price (which was half the quote of a competitor). Highly highly appreciated.
Farrington - as you know, thats one of our most common routes! Thanks again for choosing safebound logistics for your long distance move.
Reviewed Feb. 14, 2020
Fantastic job. The movers from Safebound logistics were SUPER HELPFUL. They reached our home to start work a bit early as quoted time and I wasn't completely finished packing. They helped me quickly to pack up remaining things and didn't rush me at all. I wasn't sure what the wardrobe boxes were but they were super knowledgeable and I could hang all my clothes in them. I don't have a car and I was moving into a new apartment so they let me and my dog ride with them in the truck!!! I couldn't believe how FRIENDLY they were.
Mitch - thank you for choosing Safebound for your moving relocation!
Reviewed Feb. 13, 2020
Safebound Logistics answer my quote request within a days. They scheduled a move time to my COMFORT and I received a verification email with a quote according to my approximate inventory. Prior to move date, the office guy called to confirm my move date and time, and requested any changes to my inventory. Overall 5 star experience.
Chiara- thank you for choosing Safebound for your long distance relocation!
Reviewed Feb. 13, 2020
The moving team from Safebound logistics ARRIVED within the quoted time, had my stuff loaded into the truck efficiently and unloaded just as quickly as possible. Moving time took a bit longer than expected, but this was due to trucks not being allowed, SO completely understandable. I will happily recommend and use them again!
Shelley - thank you for the kind words!
Reviewed Feb. 12, 2020
Safebound Logistics relocate my expensive and new furniture for last Friday. They were HIGHLY professional and extremely CAREFUL during our move. They efficiently wrapped all our items including a glass cabinet so that everything arrived to our new place safely. I would highly recommend safebound logistics to all my siblings.
Helen! Thank you so much for picking us. Tell Suela we are going to take care of her next move as well!
Reviewed Feb. 12, 2020
They were fast and absolutely professional from beginning to end. They showed up on time window that they gave us and got right to job. We were well prepared for them with boxes packed and a lot of our furniture disassembled, so they actually finished well ahead of time as quoted and a few 100 dollars under the quote provided. And also it was super EASY to get a quote and schedule a move. I even had to change our move time and it was no issue.
David - Good O'l Mass Ave! We appreciate your business!
Reviewed Feb. 10, 2020
Highly communicative, friendly and fast. Everyone from the office staff to the movers themselves are very professional and helpful. I wish I remembered the name of the moving team that helped us because they were fantastic. We Would 100% recommend them anyone.
Sonia - even though it was extremely cold up there - we got it done! Thank you for choosing SB.
Reviewed Feb. 10, 2020
Very IMPRESSED with the service I received from this company! I was given an arrival time of 11 to 2 and they arrived on time as quoted. I was very happy about that! These guys worked their butts off and relocate all my furniture into my small storage space. They were very professional and were done in three hours. I will definitely be recommending safebound logistics to all my friends!
Ethel - Thank you for choosing Safebound Logistics for your move!
Reviewed Feb. 9, 2020
I called Safebound Logistics last minute and they set out to have a container that day. The driver spoke to me many times because I was not there for delivery of the container to make certain I understand where he had placed it. The container arrived as agreed, the prices was reasonable and everyone at safebound logistics was a happiness to work with and very REACTIVE all the time. I would highly SUGGEST them in the future.
Julie- I'm glad the vault options was the best suited for you! Let us know when you need us to collect it back from your ranch. Thank you!
Reviewed Feb. 7, 2020
Never had such a wonderful moving experience. They came on time, worked so hard and took GREAT CARE to make note of existing damage to any of our furniture. We had our boxes organized and labeled so everything got to the right room and we ended up paying LESS than our original quote. I would highly suggest them to all!
Joy - thank you for choosing Safebound for your long distance move!
Reviewed Feb. 6, 2020
Great service on the phone discussing quote. But after actually moving, could not get a hold of same person. They are just like everyone else with low weight quote for small dollars. Then mover shows up saying weighs more at higher rate. I even went with a higher weight from original quote to avoid this. Took pictures and reviewed detailed inventory. Guy assured me he has been doing this long time and is very close. Not even close! I called back to discuss huge upcharge, but could never find him or receive return call or email.
Mover had poor communication and poor attitude, almost to the point of being rude. Made it feel like we were inconveniencing him. Damage claim took forever. Again poor communication, I had to keep asking for paperwork and updates. Sounded like good deal, but felt taken advantage of and deceived overall with mover scam you read about.
Please feel free to call us back directly and speak with someone in management.
Reviewed Feb. 6, 2020
In my opinion Safebound Logistics may be a BEST company for moving. We had a sophisticated move that involved combining of two households into one with storage time involved for one among them. But the movers made sure it might be done right. The four moving crew members were simply AMAZING and PROFESSIONALS. Their hard works and great sense of humor turned a stressful day into a smooth experience. My best wishes to those men and therefore the company itself, would highly suggest them to anyone moving out.
Albert- Thank you again for choosing Safebound for your moving relocation. Make sure to send your brother over to us when he is ready :)
Reviewed Jan. 23, 2020
Our family picked Safebound out of a long list of candidates. While the price isn't cheap, our large move requires resources to facilitate and we understood that. I feel like the service we received has been worth every single penny.
Kim - thank you for choosing Safebound Logistics for your long distance relocation.
Reviewed Jan. 19, 2020
I felt compelled to provide a reference for Safebound Logistics after our experience in moving from Massachusetts to North Carolina. After researching about a dozen options, and spending hours reading the fine print it was apparent that the guaranteed Quotations had so many out clauses that nothing was guaranteed...especially the low ball prices. Just use your common sense, how could they possibly provide you a quote that’s even close to what you’ll be really charged based solely on how many rooms in your house.
It also became obvious that most used independent truckers as well as 3rd party local movers at the destination to deliver and unload our possessions. None of them could assure us full responsibility from packing and loading to transportation and storage to delivery and unloading with their own crews and contracts…except Safebound. They came to our house, inventoried everything, identified anything that would need special handling and only then provided their proposal. They were also very flexible in including special terms to satisfy any concerns we had.
We were at first petrified with the thought of moving our large house after living there for 22 years, but Safebound Logistics took care of everything. From Mike, their executive sponsor for our move, down to each and every employee (too many to name) involved either on-site or back at their corporate headquarters, they worked hard and did everything necessary to make our move affordable but more importantly stress free. Thank You Mike and Safebound Logistics team!
Robert- Thank you so much for the kind words. We at Safebound strive for the best. We appreciate you letting us move you from MA to NC.
Do not hesitate to call us again.
Reviewed Jan. 17, 2020
Safebound Logistics team was amazing and definitely made our stressful moving situation more pleasant for us. Movers are of good nature and work passionately without refusing anything to do. I used them for two recent moves, and have been very impressed. Moves were extremely smooth and pain-free. The movers are very nice, helpful, and careful with my belongings.
Jamie - thanks for making us your preferred mover! We are here for your next relocation!
Reviewed Jan. 17, 2020
My overall experience with this company was positive - no major complaints that I can think of. My husband and I had already moved most of our smaller boxes to the house so the movers just had to move our furniture, several pieces of framed art, and a washer and dryer. Pricing was fair, and I'd consider using them again in the future.
Mrs Long- thank you for the kind words. Safebound is here for your next move when you are ready to get that couch to NJ!
Reviewed Jan. 13, 2020
Made a call in the afternoon and they squeezed me into their schedule the same night. Matt & Matty moved a huge sectional couch up a few flights of stairs for me.. They were great & knew what they were doing.
Ty - Thank you for the feedback! I'm glad Matty and crew were able to help so fast and last minute.
Reviewed Jan. 2, 2020
Excellent value for the money is offered by these movers. The guys got the job done right and did not disappoint in any way, shape, or form. Best of all, I can count on the moving team to always pick up the phone and answer any questions i may have.
Vicky - thank you for choosing Safebound Logistics!
Reviewed Dec. 30, 2019
Safebound Logistics was amazing! They helped us move. From our first communication, they were responsive, professional and straightforward. They were clear about their rates and what their services included. They arrived exactly on time, took care of our items like they were their own and worked harder than we've seen anyone work! The whole time they were friendly and communicative. We couldn't have asked for better service for what could've been a very stressful day.
Raymond - thank you for choosing Safebound Logistics for your long distance move! We are here to service all of your cross country needs.
Reviewed Nov. 9, 2019
Arrived on time, worked quickly and the guys were excellent. Very professional and gentle with my stuff. Even helped to throw some furniture out for me. I would recommend them and will refer them to other people looking for movers.
Amber- thank you very much for your kinds words! We appreciate your business and thank you for Choosing Safebound Logistics for your relocation.
Reviewed Nov. 3, 2019
What a nightmare. I’ve moved so many times, and this was by far the worst. So many promises of a tight knit and family oriented group. There’s a long list of issues, but the main ones I want to warn others of are: 1) seemed organized and thorough throughout the estimate, but when it came time, our items didn’t fit on the truck. Whoever heard of that happening?? 2) Now I’ve been without the rest of my things for 2 weeks, with no word back from all of my texts, phone calls, and emails.
So they want to keep my belongings?! 3) Finally got a call and they want more money in order to send the remainder of my shipment. “An insignificant amount of items” the owner said. But he’s rude and full of excuses why all of this happened in the first place, when there should be apologies. 4) They placed my belongings on my front lawn and told me another truck was coming for the final items that didn’t fit. That was supposed to be at 5:30, but actually happened at 11 that night. I’m hopeful that nothing was taken. Don’t believe a word they say.
This has been resolved! Christina - please update the review : )
Reviewed Oct. 14, 2019
Smooth sailing throughout the whole moving process and I'm very satisfied that things went well. Now I can focus on unpacking and making my new home beautiful thanks to the help from Safebound Logistics, LLC. I know I couldn't do it without you guys and I'm truly grateful for your moving services.
Ardis, thank you for choosing Safebound for your relocation! We are the best in business :)
Reviewed Oct. 8, 2019
Moving is always stressful, the team really made things a lot easier on me and the family. They were on time, professional, and polite. We did not have any broken items upon arrival which is almost a shock considering how some other move have gone for me in the past. I've moved a lot and this was by far one of the easiest moves for me.
Hi Gilbert - I remember you being hesitant hiring a mover because of items being broken. I'm glad we were able to provide a flawless move for you. Safebound strives for perfection. Thank you!
Reviewed Sept. 25, 2019
I would highly recommend these movers. They were very responsive to my phone calls and e-mails. They also offered the best rate. The movers arrived on time, wrapped my bedroom set and dining room table in protective blankets for no additional fee. They were fast and efficient and all of my belongings arrived in perfect condition.
Thank you Jacquelyn! We strive for perfection here at Safebound Logistics!
Reviewed Aug. 1, 2019
When I called to get a quote, the rep from Safebound was the only one who wanted to come down to look at the storage unit to give me a quote. I knew it would be more accurate than the quote that others gave me, so I decided to go with them. I moved to a place 20 minutes south of where I was and my interaction with their crew was great. They were all very nice, very polite, and respectful. Everything was ready to go and packed when they arrived though there might have been a couple little things that weren't. But I was so happy with the guys that came and everything was in good shape upon delivery.
Michelle, thank you for the kind words. We strive for excellence with every job opportunity that arises. Thank you once again for choosing Safebound Logistics.
Reviewed July 20, 2019
The place where I was moving recommended Safebound Logistics. We had to change the move date and get a new elevator time because the guy didn't have it in the system and that part was unfortunate. I would've expected a discount on the quote ‘cause it ended up being more than what the original quote was even though we had to move the date. Everything was ready when the crew came. The bed was already broken down and they just had to move the stuff to the truck. They were fast in getting the move to be completed.
Heather- thank you for your feedback. The building you moved out of refers all customers to us! We apologize about the time switch but I am glad everything went well in the end.
Reviewed July 17, 2019
I was just checking Safebound Logistics online and decided on them. I’ve moved about 20 times in the last 45 years and this is probably the best experience I’ve ever had with a mover. They stayed in contact, they were always easy to reach and a pleasure to deal with. The items will be delivered next week.
Ivan - thank you so much for the kind words. We at Safebound Logistics appreciate your business. Do not hesitate to use us for your next long distance move.
Reviewed May 11, 2019
I found Safebound Logistics online and I talked to them and other companies. I felt like they were going to give me the best deal for the best price. I had to take pictures so I went around my room with my iPad and did that. Safebound was able to estimate how much we needed as far as packing materials go and how many pounds they thought it was going to be. They told me the cost and then, they told me that I have steps and it would be $25 extra but they didn’t charge that. It was much easier than I thought because nobody even had to come to the house to do anything.
The moving crew was professional. They arrived early and on time, and got to work and packed all our things. It was smooth. They worked hard, they worked well as a team, and got the job done. Plus, our household goods arrived here safely. We don't have the keys to one of our cabinets though, and I asked about that. Nobody has gotten back to me. They didn't have it taped inside the cabinet, underneath or in one of the shelves. So, we've had to figure that out on our own but I called the company to tell them that. I would recommend Safebound. They did a great job.
Denise,
Thank you so much for choosing Safebound Logistics to help facilitate your move! Please keep us in mind for any of your long distance relocation in the future.
Reviewed May 8, 2019
Safebound helped me immensely through a very stressful move: they were able to book my appointment for a next-day move, late in the evening, and when we realized the space I was moving into was too small to fit nearly half of my belongings, they worked fast and carefully to package the furniture that couldn't fit, and packed it into their truck to go into storage. They were very accommodating and gave me a fair price, considering all the obstacles that came our way during the move.
Alexandra- thank you so much for allowing Safebound Logistics to help you with your move.
Reviewed May 7, 2019
I have moved quite a few times over the last decade, and it is easily something I never look forward to. Whether I’ve moved myself or worked with a moving company, nothing ever seems to go smoothly and there are usually some bottlenecks along the way. I’ve had every experience I could have imagined, from damaged furniture such as my $600 coffee table getting gouged, to delays and reschedules from companies due to poor management/planning. I would have done my most recent move myself, but I was involved in an accident over the past year and have had a good amount of back pain since, and didn’t want to risk further injury.
Enter Safebound Logistics. Instead of going with local movers in my area, I decided to do a little more research and found these guys based out of WPB Florida, from what I could see they had a great track record with minimal complaints, I decided to give them a call and get a quote and find out more about the company's integrity. Upon calling I spoke with Patric, who was able to walk me through the company's background and what sets them apart from other companies in the industry. After that first conversation I was sure I wanted to work with them. You could tell they take pride in their work and want to do whatever they can to make your move as smooth as possible.
I pulled the trigger and scheduled my move. During the time leading up to my move I spoke with Patric a few more times, with frequently being guided with steps to help make my move easier as the time approached, little tricks and tips, but still making a world of a difference in preparation. My move came and It was effortless, well trained movers who take care of your items and take pride in making sure everything is secure and well protected during transport. Everything about the move was exceptional, from the care and quality of service, to the adherence to the provided timeline for my move.
Moving is not something that is ever ideal, and is always a dreaded process, but it’s good to know that there are still companies out there that strive to be the best at what they do and set the bar higher for others, and Safebound is one of them. I have already, and will continue to recommend them to anyone I know who is in the process of making a move. A+ customer service and performance.
We are incredibly grateful that you took the time out to leave us this note. Safebound Logistics values our customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again here at Safebound.
Reviewed May 2, 2019
Used them to help my girlfriend move from Jupiter to Boynton. Info They were quick, professional and did everything I asked. They helped pack everything and we were finished very quickly. I loved how there was no stress. Moving sucks but they made it easy and took care of everything I needed.
Thanks very much for your balanced and fair review of Safebound Logistics. I'm glad you felt the service was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.
Thank you!
Reviewed May 1, 2019
DO NOT USE!!!! MY belongings are being held hostage. Based on WAITING FOR someone moving to Michigan. So they're sitting somewhere on a truck. I have already had to buy clothes and shoes as we were never told that it would take that ** long. Our refrigerator was on there. My washer and dryer, etc. When I asked about this lack of information. One person the dispatch manager, said it was in the contract. NO IT WASN'T. I was told by the self proclaimed "best salesperson" "Well if you had worked with me I would have charged you 8000, versus the 3700, so you would have gotten it quicker." Nowhere in the contract, nor any communications, was this ever stated.
The first time I addressed the response, via email, was "how long did you think it would take". No one is helping us, nor trying to give me a date and their voice changes when we call as we're not a priority. The salesperson we started with either quit or was let go. We're being penalized for that in my opinion. So I will have to buy more clothes for a vacation I had already planned. To say I'm angry would be an understatement. To say there's nothing they can do is BS. So we're stuck. NOT HAPPY AND MASSIVELY INCONVENIENCED.
Rhonda,
I apologize for the misunderstand. Within the agreement you signed with Safebound Logistics it clearly states that delivery dates are not guarantees, but we make every effort to deliver as close to that date as possible. This size of your load was a fraction of a truck, and the price we provided was for your particular space. We must perform multiple pickups and drop offs through the course, which is why delivery dates are simply requests and not guarantees. As states legally within the DOT (Department of Transportation) we have up to 21 business days to execute deliveries, before compensation is considered.
If you have any further questions please do not hesitate to reach out to the team at Safebound Logistics.
Sincerely,Team Safebound
Reviewed April 25, 2019
I booked my move with Pat at Safebound logistics. Good Communication throughout, overall a great experience and pleasure to work with. The crew showed up on time, very polite and professional and handled my furniture with care. I had some large delicate pieces I was concerned about how they would be handled and was impressed with the moving and loading into the truck. I would recommend Safebound to anyone who needs a good move.
Joe,
Thank you for taking the time to share your experience on services rendered by Safebound Logistics on Consumer Affairs. Safebound Logistics prides itself on delivering a quality services. Should you have any questions now or in the future do not hesitate to reach out to Safebound Logistics. Also, should you now someone needing moving services Safebound Logistics has an excellent referral program.
Sincerely,Safebound Logistics
Reviewed April 25, 2019
On time professionals that made the moving experience a breeze. They did everything for me. I felt like I was part of the family and they just where helping me. Great experience and the people that helped me treated all my belongings like it was their own. I was more that impressed.
Matthew,
The time you best sharing your relocation experience on services rendered by Safebound Logistics is greatly appreciated. It is the words of past clients that will cause future clients to make a buying decision.
Best Wishes!Safebound Logistics
Reviewed April 25, 2019
From Massachusetts to Florida - They had me packed up and delivered within 4 days. Everything they said they would do was done perfectly. They just made the process so easy. I was impressed with how professional the whole team was from the day of pick up to the day of drop off.
Kayleigh,
Thank you for taking time out of your busy day to share your experience on Consumer Affairs. Safebound Logistics prides itself on being a leader in the moving and storage industry. Should you need any assistance now or in the future do not hesitate to reach out to Safebound Logistics.
Sincerely,Safebound Logistics
Reviewed April 25, 2019
The team at Safebound Logistics made a stressful experience stress-free, which I am extremely thankful for. Patric provided me an accurate estimate and Michael ** provided me with updates almost daily. I have since referred 3 friends/family to Safebound. FYI they have an excellent referral program. They have compensated me for each customer I have referred. BEST BANG FOR THE DOLLAR!! I have used professional movers 3 times and this by far was the best experience!! Do not use these large brands, Safebound is the way to go. Large brands overcharge and make you feel like you are just a number, whereas Safebound is with you from beginning to end.
Regan,
Thank you for taking the time to sharing your Safebound Logistics experience on Consumer Affairs. Safebound Logistics values the voice of each and every client and it is our clients voice that allows us to make changes for the better. Safebound Logistics is striving to be #1 in the moving and storage industry. If you have any friends, family, or colleagues that are planning to move in the future refer them to Safebound Logistics we have an excellent referral program in place.
Should you have any questions now or in the future please do not hesitate to contact us.
Good luck at your new residence!
Team Safebound
Reviewed April 24, 2019
Hi I am a struggling recently single mom and trying to go back to school. When my family and I had to move from Florida to our new home in Revere MA for a better chance at life I had no idea how to move. A friend recommended me to Safebound and I’m glad they did. The guys were amazing and so helpful and friendly. They got the move done fast and I hardly had to do anything. I would forever be so grateful for their help and would definitely recommend Safebound to anyone who may need help moving.
Jessica,
Thank you for taking the time to share your Safebound Logistics experience on Consumer Affairs. Future clients of Safebound Logistics will read your positive interstate moving experience and make a buying decision. Over the 4 years that Safebound has been in existence we have successfully relocating 4219 clients, and have a achieved a 95% satisfaction rating.
Best Wishes,Safebound Logistics
Reviewed April 23, 2019
Safebound Logistics’ service was very professional and simple. They helped me do a cross country move from college to my new jobs town and made everything clear and to the point from the first phone call. Will definitely recommend if I come across anyone looking to do a move.
Mena,
Thank you for taking the time to share your experience on Consumer Affairs. Safebound Logistics is pleased to learn you were satisfied with the services rendered. The team at Safebound Logistics values each and every customer, and handles each move with white gloves. Should you have any questions that arise in the future do not hesitate to reach out to the team at Safebound Logistics.
Thank you,Safebound Logistics
Reviewed April 23, 2019
Due to the family heirlooms, delicately packing items and getting my delivery on the desired timeline was critical to me! To my surprise I found that this company showed high concerns towards my needs. I could not have been more pleased with this experience. The professional and care with the move and customer service had been a delightful experience.
Kenneth,
Safebound Logistics is happy to hear that you were satisfied with the moving services we provided. Safebound Logistics prides itself on the level of service we deliver to each and every client, our service level is what sets us apart from the competition.
Should you need any assistance in the future, do not hesitate to contact us.
Best Wishes,Team Safebound Logistics
Reviewed April 23, 2019
I don’t usually leave reviews but after hearing so many horror stories about moving companies, I couldn’t help but share my amazing experience. Safebound gave me excellent service, and the movers were diligent in their move. Patric was organized, reasonable and targeted on getting the job done right! His workers did a fantastic job (nothing scratched or broken)! I highly recommend Patric and his crew to move us anywhere! Thanks for recommending the dedicated truck that was the best option for my move!
Cassius,
The greatest appreciation a business in the moving industry can receive is a customer testimonial. I am grateful for the time you spent to share your experience on Consumer Affairs. Safebound Logistics prides itself on the steps we take preparing for each client, which is what allows us to have one of the best reputations in the moving industry. Should you need any assistance from the team at Safebound Logistics now or in the future, do not hesitate to reach us.
Sincerely,Team Safebound Logistics
Reviewed April 22, 2019
Best moving experience I’ve ever had. These guys were professional, organized and on time! My belongings were delivered in perfect condition! Can’t thank them enough! I would recommend them to all my family and friends! Thanks again. Best, Natalia
Natalia,
We at Safebound Logistics greatly appreciate you taking the time to share your experience on Consumer Affairs. The team at Safebound Logistics greatly appreciates the time you spent sharing your moving experience on services rendered from Safebound Logistics. Should you know any friends/family that are in need of moving services we will be more than happy to provide the same level of service we provided you. Safebound Logistics has a referral program that compensates prior clients/realtors/member of HOA's (Home Owners Associates) for each referred client.
Should you have any questions now or in the future, do not hesitate to reach out to us.
Sincerely,Safebound Logistics
Safebound Moving & Storage Company Information
- Company Name:
- Safebound Moving & Storage
- Company Type:
- Private
- Address:
- 1727 Old Okeechobee Rd.
- City:
- West Palm Beach
- State/Province:
- FL
- Postal Code:
- 33409
- Country:
- United States
- Website:
- www.safeboundmoving.com
