
Safebound Moving & Storage Reviews
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About Safebound Moving & Storage
Experiencing peace of mind and assurance at a time when you need it most is Safebound Moving & Storage's top priority. Whether you are looking for self-storage solutions, relocating to a new state or both, Safebound Moving & Storage will tailor to your needs. The team of movers are trained professionally to provide the smoothest and most convenient move for you and your family. Let Safebound Moving & Storage handle your next move by calling today for your free quote!
- Full packing and unpacking
- Bilingual services
- Short- and long-term storage
- Local moving services only in South Florida
Safebound Moving & Storage Reviews
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Reviewed July 28, 2022
RUN! Run away from this company. They are scammers! They arrived an hour late and Teddy immediately told me that I needed to pay an additional $400 even though my load size did not change. They said that if I didn't pay the $400, then they would not load my belongings. I had flown in from CA so I had no choice but agree to pay the $400. They picked up my belongings on May 21 and finally delivered it on July 11 - 51 days! What they didn't tell me is that they moved my items from FL to a warehouse in OR and then had another outfit actually deliver my belongings.
On arrival, the custom marble top to my antique dresser was nowhere to be found! They LOST it. I called the company and they said to file a claim. The only person that was helpful was Chris in CS. My mother had passed away and these were items that I had inherited. They should not be in business! This move has been an emotional and stressful experience. Take your business elsewhere - they don't even deserve one star!
Reviewed July 25, 2022
We will absolutely utilize Safebound Moving & Storage again! The two movers were on time, competent, and took excellent care of our assets during the move. Pricing was reasonable and accurate. Our experience has been fantastic!
Reviewed July 19, 2022
The three movers arrived the day before the transfer to pack my things. They arranged all of the furniture and boxes so that they could leave the next morning. They came on schedule the next morning and immediately began packing the van. They brought the van to my new home, unloaded it, and placed the furniture exactly where I wanted it! I made the finest decision for my move!
Reviewed July 19, 2022
We couldn’t have been more impressed with the guys from Safebound Moving when they helped us move just before Christmas. They took all the stress out of the day, and somehow managed to fit our whole lives into 1 van! Thank you to the whole team for making this the easiest move we have ever had.
Reviewed July 5, 2022
Most inconsiderate and unprofessional moving company I have ever used. Total con artists at every single level of this company. Will **, the salesman, was difficult to reach and when I finally did a video call with him to show him my inventory, he completely underestimated the amount and size of stuff I had, and when the movers arrived I was quoted an EXTRA $1300 to what I had originally been quoted.
The next set of lies from Safebound came during my contractual 2 day pick up window. Safebound called and confirmed a pick up time during the second day of my 2 day pick up window. Then, during the pick up window, Safebound called and told me they would not be able to pick up my stuff that day due to their incompetence and misjudgment picking up an earlier shipment that day, even though I had been waiting around all day for them and was guaranteed to have my items picked up that day. I spoke on the phone with both Caley and Nora at Safebound, who both lied and assured me they communicated with the driver and he could be there at 7 am the next day (which was already out of my pick up window on the contract safebound signed with me). I was supposed to have left the state by that time but safebound gave me no other option but to wait on them.
The next day, when the driver still had not arrived on the later end of my pick up window, I called the office and was not able to get in touch with anyone till 9:30 am. The driver did not show up after until 11 AM (outside of the latest time of the pick up window I was given). The driver, Miguel, was extremely rude and unprofessional. He did not communicate with me whatsoever or give me any sort of 20 minute warning (which safebound promises their drivers give) before arriving.
Caley, the manager, assured me I could speak to her regarding a discount for the huge inconvenience caused by this entire nightmare. Of course, when I called Caley before submitting my second payment, she had just left the office, in the middle of a weekday, to start her weekend early. When my items were delivered, it was realized that Miguel, the incompetent driver, had miscounted my inventory and my end table, hand-painted for me by my mother, had gotten lost. Safebound never found my item and I am now in the process of filing a claim for it.
Please, whatever you do, DO NOT USE SAFEBOUND MOVING COMPANY. Use a professional company that cares about its customers and values customer service. Every single person who works at this company- from Nora to Chris to Caley to Will to Miguel, is an absolute liar and will do whatever it takes to get as much money out of you as they can. I am still in awe of how this company can treat people the way they do and remain in business. I have reported their negligence and their unethical profits before people business practices. Before safebound responds with a message saying I am not in their system as a customer (as I’ve noticed they do with any negative review), I have a bill of lading and inventory list I can upload to this review to prove otherwise.
Reviewed June 21, 2022
I was continuously contacted and received a thorough response within 15 to 20 minutes. Everything was completed on schedule. My invoice came in under budget, which was a bold move on my part. I will most certainly use them again!
Reviewed June 14, 2022
The moving team leader along with movers arrived to help my father and mother relocate. They were well-organized, clean, and very professional. When they arrived, I was hesitant due to the large number of objects that needed to be moved. But they handled everything properly and efficiently. Based on this experience, I would strongly suggest Safebound Moving & Storage to any of my colleagues. These movers were a delight to deal with and true professionals.
Reviewed June 10, 2022
We’ve used three different commercial moving companies, and Safebound Moving & Storage was by far the best. The two movers were prompt and efficient; we had largely heavy furniture to move, and it took them less than two hours. They were kind and cautious. The hourly cost was also the cheapest of our three moves. Thank you for making the move so easy!
Reviewed June 1, 2022
They arrived promptly at both places and were ready to work immediately. All our furniture was well wrapped and transported without any problem. The crew was very courteous and hardworking and handled all our boxes and furnishings with care. They worked very discretely and only asked questions when needed. We got both moves done in 6-7 hours. We highly recommend them.
Reviewed May 14, 2022
Lindy **. May 13, 2022, 1:04 AM EDT. If anyone should be unlucky and will be victimized by Safebound Moving and Storage are a fly by night company who lie, cheat and are all dishonest. They do a virtual walk through because they are too cheap and lazy to come to your house. They give you a estimate of $11,000.00 and after several payments at the various stages the final cost came to over $21,000.00 and they lost our entire master bedroom set meaning all furniture, clothes and so many other items.
I asked them to check their warehouse four times. Each time they said they could not find our items and that we would have to file a claim with company called CSI. It took me over 75 hours on phone calls, emails, estimates, copies of receipts along what it cost us to replace all the furniture, clothing and a number of other items, which came to over $12,000.00. About six to eight weeks after I submitted the claim the moving company magically found and delivered our missing entire room and all items. I notified the insurance company. They finalized the claim and gave us a check for $168.50 check.
In short after a major nightmare they only offered a pittance for all the items that were lost and damage. They claimed they don’t cover costs incurred because of the moving company's inability to do their job and rules. I would nor could not recommend this moving company or their insurance company. This company needs to lose their license for making the worst move I’ve ever had after several moves while serving in the US Navy for 26 years. To me they are a fly by night company who I picked because of your company's recommendations.
I would also check all the employees' citizenship being only one person spoke English. When they loaded us up he was to my knowledge the leader and after they finished loading up he told us that they normally get $100.00 to $150.00 tips and with this they will make sure our items will be safe and well taken care of which did not happen but I feel like I was being forced into paying the over $530.00. This move was a very expensive and nightmare move. Please help get crooks like these closed up before other are scammed and hurt.
Linford **
Reviewed April 27, 2022
They are the best movers I have ever had!! Recommend them and will use them whenever I move! Arrived on time, fast and efficient. Wrapped all my furniture and TVs, and nothing was damaged. Wore masks and took precautions for Covid. So happy with their service!! I hate moving, so these movers made moving much better and easier!
Reviewed Feb. 18, 2022
These guys were on time, professional and even brought a little humor to our move. Being a military family we've moved quite a bit and this was the EASIEST MOVE by far. My wife is eight months pregnant. I couldn't have asked for a more successful easy move. Load, travel time and unload under 4 hours at reasonable cost. If we ever move again we will be using them again!
Reviewed Feb. 17, 2022
We have used Safebound Moving & Storage probably eight different times over the past few years. Our more latest experience with them just last weekend was of the quality we know we can expect - Our team was professional, efficient, proficient, polite, and truly helpful. Everything was moved SAFELY and SECURELY. The communication is always excellent from the setup with office staff through to the team on move day. The price is VERY FAIR. We highly advocate Safebound Moving & Storage and we will continue to use them in the future.
Reviewed Jan. 5, 2022
Avoid this company!! They are only dedicated to you until they receive your money. The pickup was late and they damaged my furniture. I filed a claim immediately and they have ignored me for months. I am going to file legal suit.
Reviewed Dec. 21, 2021
It was a very easy booking process, and when I had questions, they were prompt with their reply. The quote and timeframe provided were ACCURATE. We were so impressed by how quick and efficient and good natured they were! They work well as a team. They really made it such an EASY PROCESS. I really appreciate all the communication on all ends, and while I really do not plan to be moving ever again if I can help it ;). I will definitely use Safebound Moving & Storage. Thanks guys!
Reviewed Dec. 9, 2021
They were 2 days late on delivery and we had numerous broken items. They charged us $400, to wrap the furniture when they advised it was included. We had to stay in a hotel for 2 nights with our dog and cat. The hotel cost over $200 and the would refund us $300 for the hotel and delay in delivery. I would not recommend them.

Reviewed Nov. 18, 2021
On 7/20/21, I spoke with a Alex of Empire Moving Group, whom I contracted to move from Miramar, FL (address above) to Hahira, GA (address above) was done. The Estimate Binding Contract was for the amount of $4295.00. A payment was required in the amount of $1,450.00 per Alex to hold the date for the move. A electronic check was done for the payment. The date requested for the move was on July 28, 2021, however per Alex the dates of July 28, 29, 30, 2021 were scheduled. The reason for the three date depends on when the driver is available for the pick up of my items. He stated that someone will contact me the date before to advise when the movers will come to perform the service. On 7/27/21, someone contacted me to state that the movers will come on 7/28/21. The driver will be at my residence, between 9am-12 noon.
On 7/28/21, the driver arrived with a two men crew at 12:45 pm in a undersized Safebound Moving and Storage truck. I advised the driver that the truck would not accommodate my household items. He assured me that he will be able to place all item in the truck that he was driving. At 4:00 pm, the driver and his crew stopped placing items inside the truck and were just sitting around stalling for time. The driver approached me and stated I required more truck space than what was initially estimated and he reassessed the items that needed to be moved. He advised me that my moving fees had increased. The estimated fees now were $12,500.00 and a additional payment of $5,525.00 had to be paid and done by Electronic Check. He contacted his office to advise of the problem. I was informed that another crew would come out the next day between 9:00 am - 12noon to pickup the remainder of the items.
The Safebound Moving and Storage arrived at 9:00 am on 7/29/21 in a smaller Safebound Moving and Storage Truck. Again, the driver was advised that the moving truck was too small. He informed me that he was told that the larger items had been taken except what was left inside my home and that the movers the day before had been broken down, boxed, blanket wrapped, bubble wrapped, etc. The driver check to see what needed to be move and noticed none of items had been prep for moving. Items that were left to take were a new 7ft couch, new love seat, 10ft (6pc) Entertainment Unit, 2 large leather recliners, 5pc solid wood dining table w/chairs, 5pc wooden kitchen table w/ chairs, upright small freezer, 10pc California King Bedroom Suite with Designer mirror and mattress only, Large 2pc Armoire, Queen Bed (5pc), 5 drawer chest, television stand and other miscellaneous items.
The driver and his crew moved all that the were able to store in the smaller truck and stated that someone would be coming on same day to pick up the remainder. He contacted the office to advise of the item that they couldn't put on the truck. We spoke with a April and she stated that someone will arrive around 5:00 pm, however due to HOA policy of no business vehicle allow after 5:00 pm. So, they had to come on the next day. I inquired about the delivery of my item, due to nothing being explained as to how the process works once the items are pickup nor no discussion was made on the handling of the delivery. I was advised that someone would contact me to inform me when the delivery will be done.
On 7/30/21, Safebound Movers came and picked up the last of the items at my residence. On 8/3/21 at 3:19 pm, someone texted me by the name of Andy text me to state that the driver will be at my new residence on 8/4/21, between the hours of 8:00 am - 11:00 am. The payment need to be paid through Zelle or in cash and that the driver will call me 30 minutes before he arrives. He asked me to confirm the text. Confirmation was done. At 11:48 pm that evening, I received another text stating the driver was unable to find my home in his GPS and could I provide address close to my location. I inform the person that this was a new home in a new Subdivision and I gave him a address near me.
On 8/4/21 at approximately 7:40 am, the mover by the name of (I Seiitkhan) call me irate, ranting and being very rude. He said to me, "the address that you gave isn't your address. You need to come here and show me your located." I ignore his orders and gave him the cross streets and he found the home. This move drove up in a Penske Rental Truck and he had two men who appear to have a hangovers or were drinking on the job. He demanded the amount of $5525.00 immediately. Due to my being informed so late in the day as when the mover was coming and/or how that payment had to be made. I had to go to the bank which was 45 miles away from my residence and there was an additional fee of $150.00 added by him (wait time), making my moving fees $12,650.00.
I asked the driver did he and his crew work for Safebound Moving and Storage and he inform me he did not and that he did a bid for my storage. (He was a Third Party Person) And I later found out the person that my initial contact was a Broker for Safebound Moving (1st Party Person). Overall, the service rendered by this crew was horrendous.
First of all, the movers that did the delivery physically threw my extra large/large boxes on top of my medium boxes that were labeled (FRAGILE). Several pieces of my furniture were destroyed or damaged beyond repair. Items such a Large 2pc Armoire was destroyed (it appeared as if it had been dragged on it's base to move it), Large Entertainment Center damage (appears as if the top base and bottom base were dragged, one of the middle door is not lined up when closed), a designer mirror which goes a dresser was chipped in the corner, attachable/detachable jewelry box that goes with dress was chipped, 7ft dress has noticeable scratches, floor length mirror completed destroyed and left in corner by movers, large leather recliner either was pulled/pushed against something has paint stains on the rear, arm and wooden leg of the chair.
I've placed a claim with CSI for the damaged items and I'm number 500 plus on their list for reviews. I really don't have any faith in CSI, being that I read where consumers have placed claims and have under $150.00 after waiting at least one year. If this review is useful to any consumer, Please note: Be very aware of Scammers like this company. Do your homework first, by checking the reviews, the BBB, which they aren't accredited with and any other resource you can find.
Reviewed Oct. 28, 2021
These movers were great from start to end. Very polite and attentive. They were careful with all items and ensured that our belongings were PROPERLY SECURED and even put the boxes and belongings where we asked them to. I even paid with my mobile Paypal app on the spot. Definitely above and beyond! They were all SUPER NICE GUYS and I highly recommend them! Thanks guys!
Reviewed Sept. 28, 2021
Crew arrived on time and WORKED SUPER EFFICIENTLY for my move last week. They were very responsive when communicating via text, they wrapped all my furniture securely, and the price was right too. One cheap piece of furniture kind of came apart - it's fixable, though, and that probably would have happened if I had moved myself. Regardless, I'll definitely call them again for my next move.
Reviewed Sept. 23, 2021
I was calling moving companies on a Sunday and Safebound was the only company that picked up. Kayleigh was the person who helped me and I got excellent service from her side. But the crew was super late when they came to pick up things to the point that I didn't know if they were even coming. It was a hassle because my building is very strict. We had a two-hour slot and I asked them to please respect the slot. But they were extremely late to the point that I felt that everything was going to fall into pieces. Thankfully, my building allowed them in but that part was a huge disappointment because I would have been in huge trouble.
Other than that, when they were delivering the things one month later, it was a totally different crew and they were great. They forgot one item in the storage, which I asked them many times to not forget, so they had to bring it separately but that's fine. Also, I was in touch all the time with Kayleigh from admin and she was super nice. I'm very demanding and she was always on point. She tried to find solutions and thanks to her, I would recommend Safebound.
Reviewed Sept. 3, 2021
Surely the best experience with movers I've had. They were on time, VERY POSITIVE, and very hardworking. On top of all of that, I did a lot of searching and you can't beat their rates. It was definitely a HIGH QUALITY MOVE at a really low price. Without a doubt will be giving Safebound Moving & Storage a call next time we need movers.
Reviewed Sept. 2, 2021
Awesome! I've used Safebound Moving & Storage about THREE TIMES over the past year for large and small moves and every time they've been excellent. Responsive, on time, polite, hard workers. I've used many other moving companies and these guys are THE BEST. They have gone above and far away to help me out and these guys have hustle and in general just cool to be around. I've had come across with lots of other movers and these guys are by far the best. Go with them and don't think twice.
Reviewed Aug. 18, 2021
If you want to move with a reliable moving company, then look no further. Go to Yelp and find the Safebound Moving & Storage company. They definitely live up to their 5-star rating. I have recommended it to all.
Reviewed July 19, 2021
I’m only giving 1 star, so that I can write this review. Otherwise, I would give this company ZERO. My interaction with Safebound Moving & Storage began March when I was moving 2 hours north (100 miles to be exact). I spoke with Luke (not his real name I found out) who said “yes” to our every request. Looking back, his eagerness should have been a huge red flag. This is how my experience transpired: the crew arrived and drove into my front tree - and laughed it off, the main character proceeded to walk in and ask if I was alone, once I confirmed, this person them started with the extortion. "This is too much to move. We are going to have to double the cost". FYI - I had 2 not one video conferences. Reputable moving companies are by law only allowed a 10% increase over the estimate - but these guys are NOT reputable. Since I was locked into vacating the house that day, I had no choice but to move forward.
I had to store my items for a few weeks in what was to be a climate-controlled storage facility, supposedly "brand new". However, upon delivery, my beautiful NEW boxes came in crushed, wet and items Safebound packed, were actually NOT packed at all. Broken table glass, antiques destroyed (items that have been with me for 50 years and have been tough 7 moves without a scratch), TV with its original box with a huge scratch, brand new flooring left with a huge scratch, original artwork smashed and with every box opened; several items destroyed. I was charged for packing boxes that were never used, plastic coverings that were never used. I can go on and on - worst experience of my life. As a matter of fact, the moving crew moving me in were so embarrassed with the damage they ran out of the house leaving me with no paperwork - just ran.
This type of company needs to be shut down. I’ve had my lawyer reach out, and they simply ignore any communication - designed to wear people down. They believe they can just ignore any complaints and continue to extort the next person. Don’t be one of their victims find another company - STAY AWAY FROM SAFEBOUND MOVING & STORAGE (Safebound Logistics).
Reviewed June 22, 2021
Couldn't be happier! They were able to move me on one day's note!!! I needed to plan a move with just 24 hr notice. It was during the week which likely helped but they were able to push me in. What I really admire was that they were able to verify yes/no for me within like 10 minutes. I also really appreciated being able to talk to someone right away when I called. I was given a 2 hour window when the team would come and was told they would call me 30 minutes advance to arrival. What I appreciated is the driver called me to give me a heads up on how the schedule was looking so I had about an hour to hour and half notice on what it looked like. They still called me 30 minutes prior. It was REALLY HELPFUL.
Reviewed June 19, 2021
They come on time for my move from a two bedroom flat to a house a part away. The whole thing took 3 hours and that was a mystery! We had a fair amount of goods but they run up and down with 2 or 3 big boxes at a time. AMAZINGLY SMOOTH PROCESS, the guys were fast and had great perspective- I don't think it's ever been this effortless to move. Would entirely use their services again but here's expect we never have to. You should though! It's hard to feel self-confident in a new moving company, but they were easy to book, and they really showed up. Thank you!
Reviewed May 24, 2021
We used Safebound Moving & Storage to move us from FL to TX. They arrived on time, were polite, pointed out anything that was damaged or whatnot before they moved it and worked very fast but watchful. Everything come in perfect shape w/o any problem. We were concerned about moving this really solid computer desk but they picked up and moved it w/o a problem. I would highly recommend this company.
Reviewed May 23, 2021
I moved many times growing up as a military child, and I've never seen any movers who were so effective, well disposed and expert! They showed up somewhat early and got our apartment packed up and across town in record time. They assisted us with setting furniture, taken out pressing materials and completed in under three hours. Our move was totally stress-free on account of them. Strongly suggest!
Reviewed April 29, 2021
Safebound movers give you an easy time as you relocate. They have the skills and expertise to ensure you have a smooth transfer. Getting a free estimate helps you to know which package you are purchasing movers are trained to ensure your belongings are handled with care to avoid any damages. Choosing a moving company also ensures you arrive at your new home in time, so you get time to settle down. Some reasons to hire professional movers include: Ease your Mind, save Money, Save Time and Safety.
Reviewed April 24, 2021
Good service. They are committed to providing BEST CUSTOMER SERVICE. I never had any inkling that they were giving less than 100 percent. Most important, they're also dedicated to getting the job done. They were also very courteous and professional throughout the move. I think this is as good as it gets for moving services.
Reviewed April 24, 2021
Everything was top-class. Movers were all very hard-working and very attentive. They were ready and punctual. The price was very reasonable and they provided moving services on very little notice. They take tremendous pride in their work and it shows. They worked very hard, were very friendly, offered all types of proposals, and did an all-around superb job.
Reviewed April 15, 2021
Tremendously professional and easy to speak with. Pricing is very affordable. Timing very workable and accommodating. We moved from FL to NYC, they arrived on time. Packing was very careful. Unpacking and lay down the furniture was very careful. Best move ever and we have moved many times before!
Reviewed April 9, 2021
Worst moving experience ever. At day of pickup they raised the price over $1000 for the exact same items the original estimate was for. They knew we were stuck and had to move that day. Very dishonest and argumentative. We were told to either pay up or they would leave and good luck finding someone else to come the same day. Also very rough on our furniture, broke a very expensive mirror that they refused to replace and rolled a computer desk down the stairs and put a large hole in the wall. Do not use these movers!
Reviewed April 1, 2021
I've used this company last week to move from FL to NY. Great group of guys on the phone and in person! Professional, responsive, hard working and very efficient. I would definitely use them again should I plan a move in the future. Keep up the great work :)
Reviewed March 19, 2021
The two guys that arrived to move us from FL to IL were quick, polite and friendly, did a great job ensuring all my things gets moved without any harm to goods. Did a GREAT JOB cleaning up after themselves, too. I strongly recommend this company!
Reviewed March 10, 2021
The movers from this company was perfect, they take great care of everything for me and honestly told me to sit down, they would control it all. And did they? Full move of a two bed house with take down and set up in 5 hours. They were courteous, NO COMPLAINING and very fairly priced. I would so recommend them to all my fellows.
Reviewed March 9, 2021
I've used Safebound Moving 2 times and couldn't be more PLEASED with their level of service. I've moved many times in my life, and this was by far the best move. Their way of communication from before booking to after the move was awesome, the guys were very professional, and their service is UNMATCHED. I wouldn't delay to recommend them to anyone looking for good, truthful and good movers. Thank you!
Reviewed Feb. 23, 2021
We hired Safebound for our cross country move (WA to NC) in December 2020. We had a positive booking experience, and felt we received a competitive and accurate quote for our belongings. Our things were picked up late which was in violation of our contract, and we did not receive notification that our pick up would be delayed. Our items were delivered over 2 months later (10 weeks). We were assured that this delay was abnormal, and we suspect COVID and poor weather had some role in slowing down the process. During this time we did not receive any communication from Safebound unless we directly called them for updates.
Of note, the company did not respond to any of our emails during this time which was a bit concerning, it felt like they did not want to have a paper trail. However, we were compensated for the delay at a pre-determined daily rate, and they agreed to reimburse the shuttle fee charged on delivery day, (Semi truck was unable to come into the apartment complex). At delivery most of our cardboard boxes and totes were heavily damaged due to prolonged time in storage, however our belongings were in very good condition despite this.
Overall, the customer service representatives were pleasant to work with and was probably the best part of our experience. We wish that the company would have been more pro-active in communicating delays and would have been willing to respond to emails so that a record of our communication would exist. We are very satisfied with the condition of our items after such a prolonged shipment time. I cannot say that we would recommend this company based on the poor communication we received from them over the last three months, however the fact that our belongings were in good condition at delivery and that our experience with customer service was positive suggests that this a respectable company. We feel that the price was good for the service.
Reviewed Feb. 18, 2021
Would not recommend this company unless you like 1) bait-and-switch pricing, 2) changing rules mid-stream, 3) ZERO customer service, 4) putting off your delivery until the last possible moment before going to the state attorney general, and 5) having several items broken.
2) Changing rules mid-stream. I paid a deposit, then more $ when Safebound picked up my belongings, then more $ before they unloaded their truck at my residence. All three were paid by debit card. When I paid my initial deposit, I told ** I did not want to be charged the 4% credit card fee since it was a debit card. He agreed to waive the fee. When it came time to make payments # 2 and 3, Stockbridge would not waive the 4% fee. After calling him several times, I finally gave up in frustration (Gotcha!).
3) ZERO customer service. The company has a customer service # but it’s useless. It’s an automated voice mail with a couple of extensions. No one actually answers the phone, it goes to voice mail and no one calls you back. Imagine, you’re moving, trying to set your travel plans (plane tickets and/or drive time and/or hotels) and they are not professional or courteous enough to return your calls.
4) Putting off your delivery until the last possible moment. According to the agreement, they have 14 days after pickup to deliver your items. Well, they took the full 14 days. In the meantime, I’m extending my hotel stay not once or twice but three times. And of course, during the hotel stay, I would call and leave messages with no return call. I actually asked ** before paying the deposit if my belongings were going to their warehouse in south Florida and sit there for an extended period of time and he said of course not.
5) Several items broken. Three boxes were damaged and had been resealed. The items inside were damaged beyond repair. It was obvious that while in the company’s possession after the initial pickup, the boxes had been dropped/damaged during loading and/or unloading at their warehouse before being reloaded into another truck for the final delivery.
In summary, the $1,000 “discount” was more than eaten up by the 4% card fee, the additional costs of hotel and meals and the broken items. Just remember: Once your initial deposit is paid, you lose all your leverage because they Gotcha!
Reviewed Feb. 16, 2021
I have used Safebound to move my belongings in Florida multiple times. My primary contact was and always has been Mr. **. His professionalism and punctuality on all of the moves he took care of for me was simply remarkable. I also use Safebound with all my key people who work for me across our country. He always calls people back, follows up, follows through, shows he cares and does what you ask! This is Safebound to me and Mr. ** sets this example so well. Safebound will always be my first call when a move is needed by me or any of my companies. Thank you, Frank! NOTE: I cannot remember all of the movers' names but their care and courtesies were always evident and much appreciated. Thank you all!!
Reviewed Feb. 11, 2021
They did an awesome move for us, worked hard and quickly... Very cautious with all of my goods and fragile items. Covered all furniture with a QUILT then covered it in bubble wrap. They moved all our things from FL to CA within estimated time. This company is cheaper than other companies I have contacted!
Reviewed Feb. 2, 2021
Our experience with Safebound was horrendous. They had great reviews (please sort and look at 1 star reviews, they are all consistent with our experience, leading me to believe that the other are fraudulent- for example, my husband posted a 1 star review and I couldn't even find it the next day!). They had a very friendly person in customer service, Luke, who assured me they handled all moves themselves and did not sub contract to other moving companies (the contract states they do, and they do!), so this was the first lie, though I didn't realize till too late (they don't send the full contract till well into the process). (FYI. Luke could not be reached again once I paid my deposit despite assuring me that "unlike other moving companies, I will be your one point of contact" laughable!).
We added a few items on the day of our move, and so they added about 2k to our total move cost, I agreed and we moved on. AFTER THEY HAD ALL OF OUR STUFF loaded into their truck, they doubled our total cost! It went from $16,500 to $37,000. Clearly we were not prepared to pay this amount (we learned afterwards that federal law prohibits them from raising our costs after they have our items, it is called holding them hostage, rightfully so!). Given we have 3 very small children and were moving across the country, we agreed to compromise and pay them 4k more than even our revised estimate. They then took an extra week to arrive - told us 3-21 days, turns out they meant business days (business days is not written in the contract).
They contracted out the whole move and it was a disaster, about a quarter of our items were damaged, our dining room table and chairs, when my treadmill was smashed (how do you damage metal that strong?!), my daughters wooden craft table, our baby changing table, and tons of other items (large mirrors completely smashed etc.). After my items were picked up, I asked if we could increase our insurance on our items because I was concerned that the sib contester may have damaged some stuff, sone they were angry we did not agree to the 37k.
Michael at Safebound, who stated he was a manager told me it was too late, I have now found out that was a total lie and that you can increase insurance coverage after pickup prior to delivery. This last piece is why I finally decided to post a review - this experience has been so miserable that I didn't even want to post, but the amount of lying, deceit and preying on people who do not know the federal laws of out of state moves is completely unacceptable. Whatever you do - DO NOT USE SAFEBOUND MOVING, look at their BBB score, it is an F - trust all of the people who took the time to do these reviews to keep others from experiencing the horrendous "service" these predators provide.
Reviewed Jan. 30, 2021
Great move today by this professional team. They did the move in RECORD TIME, very friendly and took excellent care of our items. I'll always use and recommend them. Great work and thanks for the awesome moving service.
Reviewed Jan. 16, 2021
On the phone they were very helpful. Then the actual movers showed up on the second day almost four hours late. The first thing we heard were the two person crew (we had been told three people) arguing loudly in our driveway. They kept taking off their masks and had to remind them to keep them on. After two days of them arguing, our shipment finally left, one to Colorado and mine to CA. The Colorado load arrived relatively intact, several chairs broken and one missing box. The CA load took two months to arrive, delivered by the contractor we were assured they didn't use. When we began to unpack we found several pieces of furniture damaged and several pieces of china inadequately wrapped and smashed. The original estimate was severely underbid and of course we were stuck. I would never use them again and I certainly do not recommend them.
Reviewed Jan. 4, 2021
Everything was done perfect to move us from FL to MD! Communication before the move was very detailed. The movers took wonderful care of all my goods and placed them in my storage unit just right. Thank you guys again for a awesome moving service!!!
Reviewed Jan. 3, 2021
Awesome service! These gentleman were very pleasant and professional! Everything was deliver in a timely manner that made me feel CONFIDENT. Once the move was done, I was EXTREMELY SATISFIED! I will use their service again and again! The price was very fair.
Reviewed Jan. 1, 2021
Don't be fooled by the good reviews like we were. I helped my parents choose this company for their cross country move from Florida to Washington since they had high reviews across multiple sites. Everything seemed to be ok until the day they actually showed up to pack my parent's belongings. The amount they decided to charge was almost $3000 more than what they initially quoted. My parents had no choice but to pay it since they had already sold their house and needed to be out that week. Now that I've been reading further into their reviews it seems it's a common tactic they use to provide a low initial quote to get you to commit to them and then raise the price on the day of service.
After that, they held their belongings for almost 2 weeks with no notice of the delay. It wasn't until we called to follow up that they mentioned that they were holding their stuff in storage because they were waiting for delivery of other items that they planned to drop off on their way here. Again, it too multiple calls before they finally ended up sending their belongings. Melissa, the customer service rep was rude and unhelpful.
Thankfully, no issues came up once the truck was on its way from Florida to Washington. The movers that actually came to deliver the belongings were awesome, very nice and efficient, the only commendable part of the whole move. Once we started unpacking we discovered that there's a large dent in the stainless steel fridge door and their tv has a huge crack in the screen and is no longer usable. My dad emailed them to notify them of the damage and has not heard anything back. Working with this company turned into a nightmare in an already stressful time. They don't seem to care about anything other than taking your money. Please save yourself the headache and choose someone else. There's multiple reviews detailing very similar experiences to ours, believe them.
Reviewed Dec. 17, 2020
I've used Safebound Moving for my last five moves, to get furniture from my relatives to bring to us and move my grandma from FL to NY. They get the move completed very quickly and are very cautious and professional when moving large furniture. We literally finish having more to move than we originally belief. Everyone is very friendly and very respectful!

Ester - as we promised. That is our most common route! Thank you once again for the feedback.
Reviewed Dec. 16, 2020
Great moving company. Very professional. I've had some really bad experiences with moving companies in the past but they did a fantastic job and assisted with packing my items. They handle every item with EXTREME CARE. Highly recommend.

Thanks Mr Jermaine! What a pleasure working with you.
Reviewed Dec. 9, 2020
As someone with high belief, I really can't say enough about these guys. From initial conversation to end of the move, they were truthful, professional, pleasant, communicative, and hardworking! These guys hustled for 4 hours and we're STILL SMILING and as HELPFUL at the end of the day as they were minute one. Highly recommend this company to anyone looking for great mover!

Thank you for choosing and trusting Safebound Moving & Storage with your move!
Reviewed Nov. 25, 2020
The men from Safebound Moving and Storage were friendly, nice and highly professional. They were reasonable in price and did a great moving job for us. They hold art, a mounted TV, and furniture with caution and deliberation. I was really impressed and would highly recommend them to anyone.

Crystal - thank you for being so kind! We appreciate your business.
Reviewed Nov. 19, 2020
Moving from one place to another is all the time difficult and you require highly professional moving team to get you through. I had extraordinary best moving experience with these guys. They were all EASY TO WORK. I will surely hire them for my future move and recommend them to all friends and family!

Thank you for choosing Safebound Moving & Storage!
Reviewed Nov. 15, 2020
I moved this morning and these individuals were so nice I had to write a review right away!! The whole moving operation was simple and uncomplicated. I observe they honestly hold all of my furniture and items with plenty of care. I'll definitely use this company again!

Thank you for choosing Safebound Moving & Storage Julius!
Reviewed Nov. 14, 2020
Great customer attention and a video inventory system made the process easy. Price was still a factor that made me choose another company. I was not disappointed with Patric’s professionalism comparing cubic footage and weight against other proposals I received.

Daniel - thank you for taking time out of your busy schedule to leave us a positive feedback! We truly appreciate it. We are here if you ever need another move.
Reviewed Oct. 27, 2020
I've used Safebound Moving three times now. All three times they were amazing. They showed up 10 minutes early on this one. Started the job right away after I gave some quick instructions. I had to be gone during the actual move, but they called to inform me when they were done and on their way to my new place. The job was done quicker than the estimated time. The crew was friendly and professional.

Relando - thank you for always trusting in safebound! This is music to our ears! We love having you as a client.
Reviewed Oct. 26, 2020
This moving company was very up front with their prices, and there were no secret charges. We had four great movers who were fast and professional. They arrived early to the job and packed the truck wonderfully. I would recommend Safebound moving to anyone looking for reliable, responsible, helpful movers.

Thank you for taking the time to post a recommendation for us! We truly appreciate it.
Reviewed Oct. 23, 2020
Safebound Moving did a best moving job with my move from West Palm Beach, FL to Houston, TX. Moving is a frustrating enough as it is, so I was very grateful that movers from this company made my move easier. They entirely took care of all my things.

Thank you Jennifer - we appreciate the feedback!
Reviewed Oct. 19, 2020
The moving guys from Safebound Moving did an awesome job. They did not stop for a second and constantly moving, never once did I see them take a rest! Me and my wife were impressed at what a wonderful moving job they did and how quick they moved us! They were also very admiring and kept my wife and I laughing! I had great experience with these guys!

Thank you Michelle!
Reviewed Oct. 16, 2020
I booked a interstate move with Safebound Moving company on 9/5/20 after calling 5 different moving companies. Sales representative, Will, did the FaceTime and quoted 7713.43, which was $2,500 more than other companies (they quoted me 4.65 cu ft vs 3.65 cu ft that other companies charged). He assured that their estimates are accurate and that's why their rates are higher and that he quoted me more than I may need. I was also told that they will bring all the blankets and packing supplies. I will only be charged if they use their boxes. Pick up guy who came on 9/11/20 was very demeaning and any question I asked, he told me to not worry about and let him handle it. He had me sign all the descriptive inventory forms before he loaded the stuff.
Despite my asking him several times about extra charges, he didn't say anything. He bullied me seeing that I had no one else there but me. After he loaded everything, he gave me a final invoice of $11,000. I called the customer service and asked to speak to the person who booked this, but he never came on the phone. I spoke to a girl name Kayle who basically justified all the charges. She then called me next day and offered $150 off. I asked to speak with the supervisor and she said someone will call me, but no one did. I asked them to give me the amount to pay off and release my stuff to have another company, but they said they can't do that.
I filed a complaint with BBB and DOT and then supervisor Matthew ** contacted me on 9/24/20. Although he made it sound like he is trying to resolve the situation, it took him one week to just gather the facts, which shouldn't have taken more than a few hours. He said that my belongings are not kept hostage, and if give him the address, he will have someone call me to schedule the delivery. However, there has been no attempt to schedule the delivery and I am without my household goods until today.
My experience with this moving company has been beyond agonizing. This company practices under false advertisement and deception and dealing with this company, I have faced harassment and extortion. Do not believe them when they say their estimates are accurate because they look at everything. It's a scam! I recently contacted Florida Attorney General's office who is also investigating the situation. Do not trust these people!!

Hina- looks like there is a resolution in process! I'm glad we are finally resolving your matter.
Updated review: Oct. 21, 2020
Update: A settlement for the lost items was agreed upon - thank you to Frank from Safebound for proactively calling and attempting to right the ship with an acceptable resolution.
Original Review: Oct. 14, 2020
Where do I start. I contacted Safebound in the late spring for a move from Chicago to Los Angeles for grad school. I was quoted for a "minimum" move, and through delivery the process was relatively smooth working with Patric. However, upon delivery (which was a contracted team), the team arrived nearly 5 hours after my delivery window and claimed that they could not help construct my bed since they were now running late for a move in Sacramento. Well luckily for them, they didn't even have to worry about that because they did not deliver the headboard and footboard for my bed despite it being RIGHT THERE on the inventory sheet. How articles that large are lost is beyond me and without it I am unable to construct the bedframe (supposedly also "included" in the price I paid), and I have been sleeping on the floor for the past month.
In addition my 60" TV stand has irreparable damage and every time (pretty much every weekday) I attempt to reach out to the delivery crew, warehouse, or Safebound customer service, I mostly only get crickets. The one time I got a response was just them telling me that under the released value protection I would be compensated $0.60 per pound for the missing headboard, or about $60-90. Keep in mind this was a $1,500 bedframe and it would not have made sense to purchase full value protection as the deductibles were so high. Just no incentive here for them to take care of your stuff. I was really prepared to write a positive review following the delivery, but they just botched it so badly that I cannot in good conscience recommend them to anyone looking to do a cross country move.

David - email me directly info@safeboundmoving.com or tell me the best time I can reach you via phone.
Thanks,
Reviewed Oct. 8, 2020
Received a flyer in my mail. Called around to every company that reached out to me. I landed on Wills over at Safebound Moving and Storage. These guys are amazing. Wills did a virtual walkthrough of my place. Nothing crazy. Small 2 bedroom in Del Ray Beach FL- gave me a price and we locked it down. Move day comes- and they are in and out in 6 hours. I chose the most bang for the buck option. They just dropped me off- not one thing broken, no screw ups. Maybe I was a little cynical and called them every day for updates but finally was explained how the industry works. Solid experience for sure.

Conor! Thank you so much for taking the time to be so thorough. Reviews like this that keep us going in the moving industry. Thank you!
Reviewed Sept. 19, 2020
This company runs a scam!!! I Facetimed with Will more than 5 times to make sure we were getting an accurate long distance moving quote and to have complete transparency. Will even showed me his company's trucks and storage facility and sold me on the important fact that I needed to see the facility and trucks to guarantee that the moving company I chose would NOT sub contract the job. On our scheduled packing day, another company showed up. Both my husband and I were on the phone with Safebound Moving and Storage and they turned on us. They did not answer our questions, they lied to us about sub contracting our move, and worse of all, they would not work with us and said that we had to speak to the company they hired. THIS WAS A COMPLETE SCAM AND THEY LIE AND TAKE YOUR MONEY!!! Do not hire this company to move your belongings!!!

Jessica- sorry you feel this way. Thank you for taking the time to voice your experience. Please call us directly to resolve your matter 844-868-5358. I can assure you there is no SCAM.
Reviewed Sept. 18, 2020
This was the uncomplicated and least stressful move! The moving squad arrived within the first 20 minutes of their approach window, worked rapidly and efficiently and were very courteous. The whole moving process from timetable to signing the bill was clear. I am so pleased with my experience and would recommend them to all my friends! They are the best movers!

Melinda - thank you for taking the time to post a review about us! We truly appreciate it.
Reviewed Sept. 18, 2020
I got estimate from many moving companies and Safebound had the best online reputation and the affordable prices. Everything was professionally control and I GREATLY ACKNOWLEDGE their customer service.

WOW! Esmeralda - so good to see you here! Thank you for choosing Safebound. You can always count on us. Let your sister know we are here when she's ready to leave her apartment.
Reviewed Sept. 12, 2020
Safebound Moving is a best moving company! I was moving from a 2nd floor walk-up in FL to a 3-story townhouse in MD. And it went great. The employees was on-time, efficacious, friendly and professional. They were doing all the work, but kept asking if I was OK lol. I'm hoping not to move again for a while, but I'll definitely use Safebound Moving again. Highly recommended!

Thank you Angela - as everyone knows, FL to anywhere in the country is our bread and butter. Thank you for trusting us with your long distance move.
Reviewed Sept. 6, 2020
I was assured Safebound would use only their own employees and equipment for this move. It was outsourced to a third party company out of a Chicago. My move was from Michigan to Indianapolis. The “Platinum” Service package purchased was a joke. Too many damages to lamps and other household items to count. Still unpacking and finding even more. Then was I had to pay almost $3,000, over 30% to get my furnishings unloaded at the destination. EXTORTION. I had to pay over $11,000 to move furnishings of a two bedroom home a total 300 miles.
Reviewed Sept. 2, 2020
My experience with Safebound Moving & Storage was one of, if not the WORST experience ever. If I could rate it ZERO stars I would... For starters they gave me a binding estimate based on the precise inventory I gave them and then when they came to pick up the stuff to move 2 days before we had to be out of our home they jacked up the price over $1000. They threatened to leave if I didn't sign and they knew we had to be out of the house. They also guaranteed me in writing (I have the email) that our stuff WOULD NOT BE TRANSFERRED TO ANOTHER COMPANY and it was transferred to Accolade moving out of Maryland. On top of that we had to get rid of some of our furniture that we wanted to bring because the truck wasn't big enough to hold it all based on the cubic footage given by the salesman AND our 55" TV was broken and they are refusing to pay for it.
Luke ** was the salesman and he not only lied through his teeth but would not respond to numerous emails. Kayleigh the "so called" operations manager gave me incorrect info on the delivery day and she has no clue what is going on. Mike ** gave me such a hard time on the phone I couldn't believe it. They do not care about the customer, only about themselves...! They know you are vulnerable when you have to be out of your house and they took of advantage of that. There are many good moving companies out there but Safebound Moving and Storage IS NOT ONE OF THEM. Do yourself a big favor and save yourself a lot of headache and hire a different company...!
Reviewed Sept. 1, 2020
I have had some honestly bad moving experiences with other moving companies in the past few months and was doubtful to give them a try and use again. Safebound Moving did an stunning job to move us from FL to NY! The movers were very efficient. They came on time and moved everything professionally. No scratches on furniture either or walls. I would definitely recommend them to all my friends.

Thank you Deborah!
Reviewed Aug. 31, 2020
Amazing move! They arrived on time as quoted, highly professional, very friendly, and they worked efficiently. Not a single item nor walls was damaged or scratched. They took care of our goods. I would also use them again in the future!

Thank for choosing Safebound Moving & Storage for the best moving experience!
Reviewed Aug. 31, 2020
Employ these guys to help my mom move from West Palm Beach, FL to Austin, TX. They did an excellent job! They come up right on time and my mom observe they were kind and helpful. Price can't be beat. Will definitely use again.

Carolyn - we appreciate the business. It was a pleasure meeting you in person here @ the office.
Reviewed Aug. 28, 2020
These guys were FAST, EXPERT, took direction and did their best to deliver our furniture and possessions CAREFULLY. If we have to move in the near future we will use this company and recommend them to all my friends.

Mrs. Katherine - thank you for the feedback!
Reviewed Aug. 24, 2020
I moved with Safebound, using Patric **. He used lies and dubious tactics to get my business. He said Safebound doesn't subcontract, they do. He didn't share details about their pricing or extra fees.. I'm on the hook for more than double now and have filed a BBB complaint. Owners I've spoken too act like they want to resolve this but won't put anything in writing. Don't trust them, they rebranded to get more customers after their other 3 moving companies rep went down the drain.
Reviewed Aug. 22, 2020
Movers from Safebound Moving were EXTREMELY SKILLED and arrived on time to relocate us from FL to NY and they completely exceeded our expectations. They were highly experienced the whole move and made everything easy and stress free. We cannot thank them again and will definitely recommend them to everyone.

Chuck! Thank you!
Reviewed Aug. 20, 2020
I have used these very polite and skilled movers from Safebound Moving to move me from FL to AZ this past week. They were helpful, fast and proficient movers. Clients service was super. Let's face it, moving sucks. However these movers made the real experience not unbearable at all.

Thank you Ron - FL - WEST COAST is one of our weekly shuttle specials.
Reviewed Aug. 16, 2020
Moving team from Safebound Moving was very CAREFUL and ATTENTIVE of our things and were very polite to communicate during the move. We searched for a moving company that would care and make it stress free during this move and we surely choose the right guys for the job. They went above and far off to see that our things arrived safe and in the condition they left.

Melvin - thank you for getting trusting Safebound with your long distance move.
Reviewed Aug. 16, 2020
Fantastic service and affordable prices. Movers were great to work with, they responded to all of my texts messages and emails on time. All of them were amazing during our move from FL to IL. On the day of my move they arrived early and were friendly and did a great job. I would highly suggest this moving company.

There she is! Thank you Diane - you have been a gem to deal with.
Reviewed Aug. 11, 2020
All of these guys were exceptionally professional and very careful in moving my belongings from FL to CA. They worked quickly and attentively. They packed efficiently all of my belongings and glass items. Extraordinary job and would recommended!

Thank you Juana - we are honored to serve you and your family.
Reviewed Aug. 11, 2020
I used Safebound Moving & Storage yesterday for the 1st time. I was so impressed with the service provided by this great moving guys!!!! They were all amazing, moved rapidly, helped to arrange all my boxes professionally and most superiorly they were so attentive with all item I had. I will definitely recommend to friends! Happy and excited to be in our newly constructed home!

Marlene - thank you for choosing the best long distance movers around!
Reviewed Aug. 7, 2020
I cannot express gratitude to the movers from this moving company enough for helping me with a last minute move. They called to let me know arrived on time as quoted. The young energetic movers were polite and professional. We did a walkthrough and they got busy as I continued to pack. I admire not having to watch their every move. There was NO CONFUSION and it was all very timely.

Joseph - We appreciate returning customers! Thank you again.
Reviewed Aug. 5, 2020
I was very impressed with service provided by Safebound Moving and the team of guys who packed and moved our household goods. I would highly recommend this great moving firm as they perform totally same as publicized.

Thank you Patricia!
Reviewed Aug. 5, 2020
I would highly suggest using Safebound Moving in future for any moving requirements. The guys took utmost care with my possessions. The competence and speed at which they worked was spectacular. I can not say enough how happy I was with using Safebound Movers.

Corbin - thank you for referring us to all of your work mates!
Reviewed Aug. 4, 2020
Crew from Safebound Moving were highly qualified professional, clean, fast, quick, and very diligent. They have not at all left a mark on a wall. This latest job was a little one - just moving some furniture from one house to another but yet again, they were astonishing. They put the furniture together agilely and effectively.

You can always count on us! The professional!
Reviewed Aug. 4, 2020
Stupendous young and hardworking guys. They came on time, packed and relocate all our upstairs furniture and other goods downstairs for habitat for Humanity to take. They indicate me when an hour has ended as we are paying by the hour. I am asking for the same movers to move us out on next week. I have used them before when I moved my mother's furniture. Best company.

Thank you! Call us if you need another move. Your mother used us as well :)
Reviewed Aug. 2, 2020
These guys were glorious from the minute they arrived. We in fact didn't know how we were gonna get all my thing done and they just got busy powering through each and every room. Their structure from start to finish is highly efficient and well maintained and we greatly recommend Safebound Moving.

Thank you Jerman! We appreciate your business.
Reviewed Aug. 2, 2020
The great team from Safebound Moving started working as they came and realize precisely what to do first. They were attentive with all my goods being relocate and also my careful not to scratched my new wooden floor. They are good and knew very well about their job. I was very happy with the moving process from the start when I called for estimate to the end. I was distressed about the time and delivery, these guys were very quick! I will definitely use these guys again.

Thank you Kotch!
Reviewed July 31, 2020
Safebound Moving team has been outstanding. I've used this great company from many years. They arrived on time and cover all my goods and furniture excellently and move very speedily. I have no complaints from these guys. All of them did an wonderful job on my last move from FL to IL.

This is one of our most commonly traveled routes! Thank you Vieira.
Reviewed July 29, 2020
Superb!! Honest, aware, friendly. I have used them twofold now, and will carry on to use them as long as I live here. They arrived on time, and they are quick to move your things. The no hour minimum is great as I had a studio flat. I was not charge too much, and all of my goods were packed and moved with great care. I highly suggest these guys as a best movers in the town!

Bohm! Thank you for continuously choosing Safebound.
Reviewed July 29, 2020
These guys go above and faraway entirely. Great energetic, competent and attentive guys. They were helpful about my special demand, and unexpected barrier. Don't make a fool of by the posted contract rates of some movers- once your place is torn apart it is out of your domination. Safebound Moving really kept the price down, genuinely cares, and are intelligent about what they do.

Brandham - thank you for choosing us Safebound for your cross country move.
Reviewed July 26, 2020
Safebound Moving and crew were perfect in their skilled, quality service. All guys worked very hard, take good care of your stuff, and get the move done quickly. If you've never moved before--that's fast. Can't recommend Safebound moving enough!

We appreciate you!
Reviewed July 26, 2020
I every time say that a moving guys can make or break your move. Guys from Safebound moving undoubtedly made my move, flawless, comfortable and excellent start to a new life in the beautiful newly constructed house. Their asking price was tremendously reasonable. The move was fast and trouble-free. They earn five stars. Thank you, you are great guys!

Thank you for choosing Safebound for your long distance relocation!
Reviewed July 25, 2020
Crew from Safebound Moving came to my house on time as quoted 2 days ago. They worked at fast pace. They were all really professional moving guys. They took great care of my goods and no eye-opener in the rate, the moving service is what you paid for. I would totally use them again.

Warshaw- thank you for the business.
Reviewed July 24, 2020
Greatest service! I called Safebound Moving to move from my 3 rooms house in FL to 5 bedroom house in MD. The guys were admiring and skillful. They all had positive-thinking and were well arrange. Boxes get short at one point but they had a excellent supply of boxes of all size among other things. I strongly suggest them.

Brook! Thank you for choosing Safebound Moving & Storage for the best long distance experience. Enjoy your new home.
Reviewed July 23, 2020
They were very fast and great with wrapping the furniture so that nothing was damaged or scratched. They pull apart and put together my breakfast nook as well, and unpack the furniture once it arrived at the new place in CA. Very polite guys. I will definitely use them again.

We appreciate the love!
Reviewed July 22, 2020
I was vastly cheerful with the staff at Safebound moving! The two highly professional movers were outstanding, efficient and superintend with my family's possessions including furniture. They dismantle and put together my Victorian bed in minimum time frame. I can definitively advocate this company and the moving team!

Thank you Darion! We appreciate the feedback on your long distance move.
Reviewed July 15, 2020
Setting up our initial contract with Patric was seamless. The movers that came to our home in NY were meticulous and respectful. They loaded everything with care. Since that initial encounter everything has gone awry. Our initial conversation with customer support (Kayleigh) prior to our delivery in SC was disheartening (using inappropriate and insulting language, "let's use our listening ears," when we asked for clarification). Follow up on Safebound's end has been non existent, all contact for answers has been initiated by us, messages do not appear to be relayed or they are and phone calls are just not returned.
Upon receipt of delivery, we noted that an antique headboard was no longer wrapped whatsoever, and thus had missing parts. There was a unit that consisted of a console and two tall shelving units. The frames are metal but the shelves throughout are wood. The shelves were all wrapped alike in padded moving blankets, however when they arrived only the console shelves had that covering were fine, however the shelving units only had the movers tape and seven out of the ten shelves were damaged and/or broken. When we were updated that the truck was empty, we realized that in fact we had not received our whole delivery and that one full sized box spring and a queen mattress and box spring had gone missing. Oren, the driver, called the Boston warehouse to try and locate it on the spot, that was July 11th. However to date 7/15, we have not received an update as to whether or not they were located.
Our belongings as stated by Oren, were moved on three separate occasions prior to the delivery at the SC address. This was not communicated to us at time of contract. We chose this company based on reviews that we had read, and that it was listed as one of the top 5 on Consumer Affairs, however based on our personal experience, this is not the case.
Reviewed July 10, 2020
I used Safebound for my recent move from California to New York. Their price for a dedicated truck was high, but they guaranteed in their contract that they would be able to deliver five to seven calendar days after picking up. Unfortunately, they didn’t. They delivered late and when I called to say I was unhappy about this, the customer service agent basically shrugged and mumbled something about how I didn’t understand the logistics involved. That’s true! That’s why I trusted (and paid extra for) the delivery time that you guaranteed me. (It was Safebound that came up with that delivery time in the first place.) The agent promised to call me back, but didn’t, and then promised to have her boss call, but he didn’t either. It’s clear that this company has no interest in delivering on their promises. I would not use them again and I would not recommend them to anyone else.
Reviewed July 7, 2020
My friend recommended Safebound Moving to me for my recent move from West Palm Beach, FL to Castroville, TX. Excellent service I have ever received in my life, could not have made the move smoother for me. Didn't even know about covers and shrink wrap but they handled it. Professional staff and arrived on time as quoted! That's big. Really felt like I had a bunch of friends that were movers working with them. Whenever my rent is up and it's onto the next place, best believe I'm using this company.

Thank you Parama!
Reviewed July 6, 2020
Moving guys came on estimated time. They were really very kind, obliging, diligent and caring during our move from FL to CA. They have go non-stop for 6 hours and honestly worth every single penny because they made my day of move a stress free!! The whole operation of moving was more responsible. Will go with Safebound Moving always going forward.

Fibby! Good to see your review! We will wait for your next work relocation.
Reviewed July 3, 2020
If you are in search of moving company, Safebound Moving is the best among others. Moving team was great to help. Excellent professional and took excellent care of our goods. They also move VERY QUICKLY. We are very appreciative for their help.

Wylie - thank you for choosing Safebound Moving & Storage for your long distance move.
Reviewed July 2, 2020
Rapid feedback. Excellent communication throughout the move. On time, friendly and just a NICE GUYS. Moving cost is great. Very efficient movers. Can't thank them. Great to deal with best company. Definitely enlist them!

Thank you Clyde!
Reviewed July 1, 2020
Really superior moving team. Packed all our goods and heavy furniture and moved it without objection in hot day. Our bits and pieces was hard to unpack because we didn't box it but it was packed very courteously. I would nominate this company to anyone.

Fabian - thank you for choosing Safebound Moving & Storage for the best moving experience!
Reviewed June 30, 2020
Moving stuff isn’t easy especially for people like me who are very short tempered and don’t have patience. That’s why I don’t use these services much but I have a great experience working with them and they didn’t let me lose my temper. They took care of stuff and smoothly move all the stuff. They are true gentleman while dealing with customers.

Violeta - Thank you for choosing Safebound for your moving relocation! We love the kind words
Reviewed June 30, 2020
They both 2 movers were superb, friendly, worked truly hard and were quick but very cautious with my goods. The cost was very moderate. I have moved many times in my life and this was in my top 5 moving experiences!! I highly recommend them for your move!!

Thank you Mrs Claude.
Reviewed June 29, 2020
This was my only extreme satisfaction with movers as I have always just used movers before. They arrived right on time and called me 15 minutes before to let me know they were on their way. They were very respectful and handled my things with GREAT CARE. No damages!

Christian - thank you for choosing Safebound Moving and Storage!
Reviewed June 26, 2020
They were first-class cautious with our goods and paid a lot of ATTENTION to making sure all goods were packed so no damage would happen. Very quick and efficient and made our moving experience an excellent.

Leann- you and your family were amazing!
Reviewed June 23, 2020
Many times I have used a moving company. They were fast and skilled but attentive not to harm anything. We went a bit over on time but they didn't ask me extra money, only the total price I was quoted. They made the moving process NO STRESS at all. I would use them again. Many thanks!

Ramona- thank you for trusting Safebound Moving & Storage.
Reviewed June 21, 2020
Safebound Moving & Storage was very respectful, straightforward and very professional. They enclose everything to ensure no scratched or damage to any of our furniture and wooden floor of our new house. They query us where to place our new furniture and really cared about the overall moving experience. They worked until after 7 pm with no complaints. We would recommend them to anyone!

Emile - thank you for choosing Safebound Moving & Storage.
Reviewed June 20, 2020
The best team of movers from Safebound Moving and Storage just leave my new flat and I have to say they worked REALLY HARD to get it completed in just three hours. They worked cooperatively as a team wrapping up, arranging boxes, cushioning my furniture and loading everything up. They surpass my expectations! Thank you Safebound Moving!

Thanks Mr James! Always trusting Safebound Moving & Storage
Reviewed June 18, 2020
The supervisor explained all the charges before the job began, asked us many questions about where to put furniture, and was extremely careful to make sure the wood floors did not get scratched. The movers were punctual, professional, competent, and quick. We moved from a 5 floor walk up, and somehow they made our exit look easy!

Mell - thank you for trusting us with your 5th floor walk up! Im glad everything went well.
Reviewed June 16, 2020
PLEASE beware before hiring Safebound for your move. I thought I had done my research and now I’m left with missing and broken items after my cross country move. It started out great - Will spoke with me for almost an hour about my items. FaceTimed me to show me the warehouse and trucks with their logo, and even talked me into spending $250 to pack my TV, large Mirror and my grandmother’s china that has been in our family for 4 generations. I was told I would have everything bubble wrapped and put into a double padded box labeled Fragile. I was told 2-3 days notice of the pickup/drop off date with at least 24 hours notice of a 2 hour window. After sending emails and calling multiple times, I was told “probably Tuesday” on Friday, but they’d give me 2-3 days notice.
Monday I received a call that they’d be there the next morning, less than 24 hours from then. I scrambled to pack everything up that evening. Tuesday they arrived and the movers (outsourced to another company so I’m not sure why I was shown the Safebound trucks, it’s not like they used them) had no idea I had a second stop or already paid the elevator fee and shuttle fee (outlined in the agreement). They were also completely unaware of the $250 I had paid for extra packing, and ended up using my boxes I had purchased from Amazon to box my TV and Mirror, and threw bubble wrap on top of the china I had in a plastic bin (no double padded box).
Fast forward to the delivery, I got a call at 1pm on a Monday that they’d be there by 11am Tuesday. I was still in the original city I was moving from as I thought they were going to give me 2-3 days notice. I ended up taking a same day flight to get back in time for delivery. I live in a high rise and the freight elevator has to be booked in advance. I was then told the following day around 11am (the time of scheduled delivery) that they wouldn’t be there until 6pm. I rescheduled the elevator. The movers did not show up until 8:30pm, after the time the elevator is allowed to be booked.
One of the two movers was so blatantly rude to the point where he asked me to personally Venmo him $75 to carry my items from the elevator to my apartment door (it is 3 doors down from the elevator, not a long carry at all). I had to pay the rest of my balance due in cash with no receipt and when I included a cash tip he muttered “wow usually we get more.” He made my move in an absolute nightmare and because I refused to Venmo him and asked for the company to bill me, he became very reckless with my boxes and dropped one of the boxes of china.
More than 10 pieces were completely shattered and he didn’t have a care in the world. There isn’t an amount of money that could replace these antiques, however, when I did call to let Safebound know what happened and ask for a $250 refund for the service they didn’t even deliver, I got a “we’ll call you back.” I was waiting to write this review in hopes they’d come through, but it’s been weeks and I haven’t heard anything. Please. I beg you. Do not hire this company if you value your items and need professionals to move your things.
Reviewed June 15, 2020
Best moving service. The two moving professionals who come up the day of my move went right to work without wasting a second. Both were very competent and packed the trailer we hired for our long distance move without any damage and super productive use of space. Couldn't be happier. Don't hesitate to use these highly professional guys again.

Thank you Dominica Mosley - for choosing Safebound Moving & Storage.
Reviewed June 14, 2020
No doubt one of the trouble-free move I've experienced. There were 2 different sites to pick up furniture and household goods, and the guys were FINE with it, and no extra charges! They were good, prompt, educated and respectful. The price was very reasonable, and when the invoice was presented, it was exactly same what was quoted. Thank you Safebound Moving for your wonderful service!

Best in business when it comes to Moving- thanks Scurry!
Reviewed June 12, 2020
The guys from Safebound Moving and Storage were highly professional. They were pleasant, authentic and on time. They worked speedy and were uncomplicated to work with. I would definitely work with them again! Here to there movers are great and they definitely made my move very smooth.

Awesome! Safebound to the rescue!
Reviewed June 10, 2020
They did a appreciable job! The owner was 1st person to answer with the most rational price. These guys did a great job. 2 genius, quick and awesome guys. I really am happy with the service. In our area people are either slow or sloppy so THANK YOU so much for your time and hard work.

Thank you for the feedback Jason.
Reviewed June 8, 2020
I've moved many time in past few years within the state and some times out of state. I dealt with a lot of moving companies in this duration, these guys were really impressive, highly professional and very efficient. From my house to storage unit everything was hold with care and packed with curiosity. Definitely would recommend them again.

Edwin - thank you for choosing Safebound Moving & Storage
Reviewed June 6, 2020
These man just moved my whole flat in just three hours and thirty minutes. They're the finest, diligent movers. I couldn't be happier with their moving service. I don't hope to relocate again but if I do these are the best guys I'm calling.

Ramiro- just a hairline over the border! Thank you! Enjoy your new place.
Reviewed June 2, 2020
Very inspired with their highly professional movers. They arrived on time, very fruitful and watchful with my belongings. I was moving movables to a storage unit and they took the time to clean the storage unit before moving my things in. I would highly recommend them.

Hector- thank you for choosing Safebound Moving & Storage
Reviewed May 31, 2020
Greatest moving company I ever employ! They convoy everything up 3 flights of stairs without any objection, they packed everything with GREAT TECHNIQUE, nothing was broken or harm, and so much quick than what I expected! Absolutely 5 stars!

Harbert- thank you! Super simple move handled the same way as all other moves! The best!
Reviewed May 30, 2020
Safebound Moving did a terrific job, highly recommend. They were accurate, professional, and conscientious. I didn't see them pause moving process the entire duration of my five hour move. I observe they provided a great value for their price/hr. They were cautious with my goods and chattels, nothing got broken. After relocation process completed I see a lampshade was absent, before I could even inform them they text me they had it and were dropping off instantly. Thank you, Safebound Moving and Storage.

Anthony - thank you so much for choosing Safebound Moving & Storage for your long distance move.
Reviewed May 28, 2020
They came to my house and quoted me and charged me the same cost, they were so fast, and they were so polite. They were very careful with my stuff and wrapped everything nicely. I wouldn't hesitate to either recommend this company or use them again. They offer an outstanding service at what I feel is a very competitive price. If you need a mover, look no further.

Arturo - thank you so much! Nice and quick move. Call us again when work relocates you.
Reviewed May 28, 2020
I was so satisfied with Safebound Moving that's why I am adding my review. They were professional, vigilant, and potent. They message me in advance that traffic jam was massive than expected and would be reached a few minutes late, an unusual respect. Moving cost was very sensible and not one thing was damaged. I can't recommend them. Highly sufficient.

Great business! Thank you for trusting in Safebound for your relocation.
Reviewed May 27, 2020
It's really hard to find movers that support you all the way around. Typically, movers simply transfer your stuff from one location to another. But in each process, this company reaches you with support. Setup or reassembly. The luggage has been packed in small containers and separately packed glass wares.

Thank you Voss! We are the best relocation movers in the business!
Reviewed May 26, 2020
Moving is so stressful, but working with Safebound Moving and Storage made it pleasant and satisfying. Crew were prompt, conscientious and unfailingly patient. They hustled and finished the entire job in less than 5 hours. Total cost came in under the estimate.

Jp - super easy across the street move! Thank you for choosing Safebound.
Reviewed May 26, 2020
Yesterday we had used Safebound Moving and Storage and they were really exceptional! Not only they arrived at my place on time, but super quick, careful and highly fruitful and so much friendly. They took such a wonderful care of my goods and assist me take apart the furniture I couldn't do on my own. They made my move 100 times much trouble-free, money well spent!

Lynn - thank you for choosing Safebound Moving & Storage for the best moving experience.
Reviewed May 25, 2020
I thoroughly recommend Safebound Moving for your next move. The appointment process was brilliant and easy, the movers showed up on time and were so good and they took considerable care while relocating my things. Thank you all guys from safebound moving for the tension free move today!

You chose the best! Thank you once again Mr Hanes.
Reviewed May 23, 2020
I am tremendously delighted with the moving service Safebound Moving provide. They work at high-speed and competently, they accurately pack your items with care so each item can be transported and stored carefully. Booking process is easy. They came to my place on time and everything was done in less than four hours. Totally commend them!!!

Thank you! We appreciate other small businesses.
Reviewed May 22, 2020
Highly competent staff. They arrived on time as estimated, handled everything with utmost care and didn't mess around. It was my first time using a moving company and if I ever need to move again, I would definitely contact this company. All in all an excellent service and a best experience. Thank you and keep up the truly awesome customer service. 100% recommended.

Alisbah - thank you so much for the feedback!
Reviewed May 22, 2020
Safebound moved me from my coach station sized warehouse unit to a newly build house in exactly 2.5 hours. They were highly efficient and polite. Would recommend them to all my friends and family. Moving cost was also great. Make a move during their off peak days for the best savings.

Nice and easy warehouse move! Thanks to your company!
Reviewed May 21, 2020
MARVELOUS EXPERIENCE with this great company!! They were transparent in the explanation of price, on-time and perform their job rapidly, they were simple to talk and to make sure all was handled with care. My past experience was such a regret, so thank you to Safebound Moving and Storage for this unbelievable experience!

Thank for the kind words Miles! WE HAVE mailed you the missing vacuum piece that was left in the truck.
Reviewed May 21, 2020
Since 2015 I've been using the guys from safebound moving and storage and every time they have delivered my goods on time as quoted, efficiently and at decent prices. Movers have been friendly and uniform over the years. On mean, I've make a move 2 time a year due to my always changing travel occupation and they moved me in and out of storage units to where ever I was going nationally. Now that I've purchase a new home and won't be moving anytime shortly, they will be the 1st to call when it's time to relocate my studio. Thank you very much Safebound moving for an excellent service.

George - you and your dad rock! Thank you for trusting in safebound for the best moving experience always and always!
Reviewed May 19, 2020
I can't say enough good things about this moving company! They came highly recommended by a friend who had recently used them for her move. Miller and crew showed up on moving day, and swiftly helped me with finishing the packing process. I have a lot of antiques, and feel more comfortable giving directions on how to handle them, and they are always very cooperative with my needs.

Joel - thank you so much for the kind words! We strive to be the best moving company around.
Reviewed May 13, 2020
These guys were awesome! I got a new job so my husband and I had to move from CA to PA. Kevin and his crew made our move so easy and stress free. They were amazing and very organized. I have a lot of stuff, since I consider myself a hoarder but these guys helped to box and handle my things carefully. Recommended!

Thank you for choosing Safebound! The best long distance relocation company in town!
Reviewed May 13, 2020
We have used Safebound Moving 3 times for a interstate move and we were very impressed with their service all times! Very expert, lively, sense of purpose with each job.... These persons were incredible! They took the time to packed large goods that I didn't really think needed to be wrapped. A+++.

Maynard- thank you for choosing Safebound Moving & Storage.
Reviewed May 12, 2020
Moving crews perform my move at an spectacular fast speed. We reside in a fourth floor and have a lot of glass furniture which was very expensive, but these guys from Safebound Moving and Storage were not only respectful and professional, but friendly and worked as a extraordinary moving team, each of them with a positive attitude toward work. I highly recommend them for any moving need!

Ronald - thank you choosing Safebound Moving for the best long distance relocation possible!
Reviewed May 11, 2020
I'm so glad I found them, could not have made the move on my own. They picked up on time, were very fast and professional and careful with my stuff. Move-in went quickly, smoothly, without a glitch. They left, we unpacked, a few days later, all boxes empty. Recommended!

Thank you Jack! Nice and easy move!
Reviewed May 11, 2020
We used Safebound Moving and Storage to move after reading the wonderful reviews on ConsumerAffairs and couldn't be happier. The moving guys were hard working and sincere, no extra charges like most movers charged at the end. Everything came over in best order. The guys are extraordinary good, they didn't mind that I had them rearrange the furniture a few times until I was convenient with it. The price is way superior than most of movers and these guys at Safebound moving are the best! Use them, you won't regret it. :)

Mr Syemour! I'm glad you gave us the chance to move you long distance!
Reviewed May 10, 2020
My moving experience with Safebound was exceptionally positive from start to finish. My initial contact Will took the time to address my needs & concerns – I’m an expert ‘mover’ with many moves in a short time span. Most of my experiences haven’t been positive, which makes a person wary & cautious. The day of the move, the crew showed up on time, calling ahead. Each of them was extremely professional & courteous. They seemed to sense my bad experiences and took the time to reassure me all was well. They were correct – they moved my items down a ridiculously narrow staircase with a tight turn with total ease. No time or effort was wasted – it was clear these were seasoned and well-trained moving professionals. I was grateful for their help – this move seemed to balance the scales from all my other moves. I highly recommend them & look forward to using them again (and I want the same crew!).

Ann - thank you so much for choosing Safebound Moving & Storage for all of your relocation needs!
Reviewed May 9, 2020
Professional staff. Spoke to Alexei on the phone; she quoted me a great price in comparison to the prices I had already received so I scheduled the move with them. On moving day I was a big ball of stress, but Kevin and his team were so efficient and kind that I knew the physical move was something I didn't need to worry about from that point forward. Definitely recommended!

Matthew - Thank you for choosing Safebound for your long distance move.
Reviewed May 8, 2020
Mike and Kevin were our movers and they were great! Great movers, made things easy for us at an affordable rate! They wrapped all the furniture to prevent damage to the unit or the furniture. They rearranged things, took apart the bed and put it back together, and packed some last minute items when we ran out of boxes. Thanks!

Justin - thank you so much for selecting Safebound Moving & Storage.
Reviewed May 7, 2020
My two bedroom house was moved in less than four hours, including the drive time. They placed the important things, like my bed and other big items where I wanted them, and didn't waste time with the smaller stuff that I could place myself. I was impressed. Mike followed up professionally and I was completely satisfied. Highly recommended!

Robert - thank you for the feedback! Safeboun team!
Reviewed May 7, 2020
One more 5 star rating for Safebound Moving. They were good, highly professional, having a deep knowledge about the area, and they were also communicative. Moving team arrived early and made me feel that my belongings were in good hands. My move is very stressful but they made my move free from any stress. I couldn't recommend them enough!

Mr Green - thank you for choosing safebound for your long distance relocation!
Reviewed May 5, 2020
Safebound moving did an stunning business! They moved me out of my flat and into the new one in less than an one hour! The guys were cautious with my worldly goods. They were fast, professional, well mannered, and awesome individuals. Safebound moving are reasonable priced, easy to communicate with while setting up my move, and the movers even arrived early. I would recommend them plan to use them again the next time I move!

Thank you!
Reviewed May 5, 2020
Safebound mMoving assist us with our move last weeks ago. We contact this company the day of our move because we had an problem with the previous company we had scheduled the move. The price they quoted was much better than the other companies quoted and their work was stupendous! Our building made it very tough for them because they did not allow movers to load the escalator through the hallway. They kept a good attitude throughout the move and took good care of our goods.

Keith - thank you for picking the best long distance movers in the game!
Reviewed May 1, 2020
These gentlemen did an excellent job. Showed up on time. Perform hard loading and unloading all my things and broke zero! It's worth saying that I had some attractive large pieces of furniture that needed to be moved down a set of unforgiving stairs. Thank you guys for an uncomplicated and easy move!

Cedrik- thank you for choosing the best movers in the long distance moving industry!!
Reviewed April 25, 2020
Crews from Safebound Moving and Storage was were awesome! They were WORKABLE with our busy timetable, showed up on time as quoted and moved our old upright piano with care. They were very professional and cooperative. I'd absolutely recommend them.

Mike - whether it's 1 item or an entire house hold - thank you for choosing Safebound for the best move possible!
Reviewed April 24, 2020
Highly recommend! They were really the best in the way they loaded and unloaded my belongings with care. It was was within state move but they didn't stall and try to overcompensate me like others movers have done in the past. The quoted price was what they charged. I will definitely use Safebound moving again.

Thank you for the feedback! Best movers in the industry!
Reviewed April 13, 2020
Whole process of move went smooth. They were were professional from the phone call requesting a quote to the actual move and delivering my goods. They arrived on time for packing and even called a little earlier to give me the heads up. They were very careful with my belongings and all guys were very polite and helpful.

Enrique- Muchas Gracias!
Reviewed April 10, 2020
Movers were fast but careful, very professional and all around uncomplicated to work with them. They came to my place with boxes ready to go for packing and even packed my clothing for me. Not a single item was broken or scratched in move. It even started raining while they were unloading but it didn't slow them down a bit! Highly recommend!

Nichola- thank you for trusting Safebound with your long distance move.
Reviewed April 10, 2020
Good communication prior to move day. The movers arrived 10 minutes early and called me in the morning that we are on the way! All of them were very quick to move me out and move me in to my new apartment efficiently. Very careful with my furniture. Pricing was all reasonable and up front. Safebound Logistics is my highly recommended moving company!!

Randall - communication is key when it comes down to having the best move possible.
Reviewed April 9, 2020
My move was free from any stress from start to finish. Moving team was very professional and handled my household items with great care. The booking process was easy and there were no extra fees at the end. I highly recommend this company!

Thank you Mr Rowe - you chose the best movers!
Reviewed April 8, 2020
Yes! These moving guys were very helpful, and did exactly what everything want from a moving companies! We would surely call Safebound Logistics again in the future if we need any relocation service, I would totally agree with just about all the other reviews we read here! Great job!

Justin- thank you for trusting the best movers in the industry!
Reviewed April 7, 2020
Excellent! They all are very helpful and a great movers, the ease in which they moved large and heavy items was commendable. All the furniture was bubble wrapped for protection and all items were packed in the truck professionally and efficiently, they didn't waste any second and were very careful with all items. Highly suggested.

Thank you for the feedback Leila!
Reviewed April 6, 2020
Safebound Logistics provides best moving experience in the town! They made my recent move so much uncomplicated. The crews were very respectful, and arrived on time as quoted during estimate. They called to check in prior to the actual move in date and were very clear with no extra fees. Will definitely be using this company again for any future move.

Alica- thank you for choosing safebound for the best moving experience. Do not hesitate to call us whenever you need to move again.
Reviewed April 5, 2020
The movers were highly cooperative and they were very careful with our fragile items, and took good care to wrapped and protect our items carefully, not to scratch our wooden floors with the heavy items. To be honest, I have never use a moving company that handle my property with such a great care. I am very impressed and will not wait to recommend them to family and friends.

Fabian - thank you for choosing the best moving company in the business to fulfill your move!
Reviewed April 5, 2020
Moving team were very very careful with my fragile items and expensive furniture. My new place didn't have lifts and they had to climb 3 flights of stairs. Move went scratchless, as my stuff arrived wrapped and well covered for protection. Will definitely be using Safebound Logistics again when it comes to relocate!

Mr Leon - thank you for your feedback. Do not hesitate to call us again for any moving relocation needs.
Reviewed April 4, 2020
Hired Safebound Logistics moving services today to relocate us. These guys were professional and friendly! We were late, they were on time! And they agreed to wait for us to unload our truck of furniture. I would say it was a PERFECT MOVE. Will do business again.

Elias- thank you for trusting safebound with your moving needs!
Reviewed April 3, 2020
I can't thank Safebound enough. In the midst of the Corona virus outbreak, my landlord demanded we had to move out. I called Safebound explained my situation that I had nowhere to go. Patric told me, "We would store your items for FREE!" Until I can move into my place May 15th. Unbelievable service especially during times like these. Thank you for taking care of us and making an impact on the community.

Doug- thank you!
Reviewed April 3, 2020
Highly professional moving guys reached on time and worked very efficiently! They kept it moving the whole day, you could tell they knew what they were doing. All of them were very personable and made communicating with them very easy! 110% recommend, 110% would move again.

Joan - thank you for choosing Safebound for the best moving experience! It's what we strive for.
Reviewed April 3, 2020
They were highly experienced, helpful. They make sure we knew what was going on every step of the move. Whole furniture and other household items were packed to safeguard nothing was harm. This has been the impressive experience we have ever had in life and we would use Safebound Logistics without any delay.

Katharina - thank you for choosing Safebound. Do not hesitate to call us for the best moving experience again.
Reviewed March 31, 2020
The moving team guys was AMAZING! They are very cautious with our belongings and are fast and efficient in moving us! This is our 2nd time using Safebound Logistics and they still do an awesome job with our move! If you need receptive and good movers, look no further! They are simply the best movers in town!

Thank you for trusting in us!
Reviewed March 27, 2020
From past 3 years I have used Safebound Logistics to relocate us. I've had a number of moves by many moving companies and found safebound Logistics to be highly professional. The moving crew were always on time as quoted and reasonably priced.

Chiara- thanks for choosing the best moving company in the business! We strive to be the best in long distance moving.
Reviewed March 27, 2020
We used Safebound Logistics for our cross-town move last Thursday and they were awful. All 3 movers worked really very hard & fast to make sure everything got moved carefully and efficiently. I felt like we were in righteousness hands. Highly recommend them!

Luan - thank you for choosing the best moving company in the business!
Reviewed March 25, 2020
The moving guys from Safebound Logistics were tremendous. They moved us from FL to NJ without damaging our items. They moved very heavy furniture without one scratch on the wall. They were really nice people, helpful, and I would highly recommend them!

Diana- as we explained over the phone! No job is too small for us. Florida to Northeast is our specialty.
Thank you.
Reviewed March 24, 2020
From initial quote they were really professional, friendly and helpful. The moving and packing staff arrived on time as mentioned on the moving day, the whole moving experience with Safebound Logistics was as positive, and I and my family thank you all. I promise you you would not be disappointed by using this best company in town.

Noel - I know you searched around a bunch and landed on the best! Thank you for your feedback.
Reviewed March 12, 2020
The relocation process went really well - the moving guys were polite and professional, and made a hard moving job as free from any stress! I will move with you again in the future and appreciate them highly! Thank you!

Mr. Kay - we thank you for your business!
Reviewed March 11, 2020
The move went simply amazing. The team of movers were friendly and when you are moving with a family that includes children's, I really admire that the crew went above and beyond what they had to do to ensure that everything was done efficiently and in such a good manner. Another mover, was simply a impressive gentlemen. We could not have had a better moving experience and I highly recommend Safebound Logistics for their best moving service.

Barbara - we appreciate the love! Let us know when you are moving again.
Reviewed March 10, 2020
I am very joyful with these moving guys. Tremendously professional, arrived just on time and communicated to me exactly when they'd be arriving. They were equipped with every moving tools or accessories they needed and worked at high speed and carefully. The company owner quickly answered to all my request and provided me with a best quote.

Thank you for the kind words! We strive to be the best in business.
Reviewed March 10, 2020
I contacted Safebound Logistics last Monday and received a call back very next day. With a list of my belongings, they gave me a estimate and was able to plan my move for that Friday. The moving crew arrived on time, calling fifteen minutes ahead. They were extraordinarily courteous and executive, moving rapidly and packing and seal my furniture, unloading was the same. The cost was very rational compared with other moving company's quotes. I highly recommend Safebound Logistics.

Curt- thanks for the feedback on your move. With every long distance move, we strive to be the best moving company possible.
Reviewed March 8, 2020
DISASTER!! Over TEN THOUSAND dollars loss! *I wish this site would let me post video of the driver admitting there was a leak in the truck which was why all my stuff was destroyed by water damage and other items were crushed. *Patric at Safebound told me ‘Our guys are the best, we don’t hire just anyone’. Well, the movers aren’t even ‘their guys’. They had a co. called “BIG BOY” moving handle my move.
*As my stuff was coming in destroyed and the driver/mover told me about the leak, I was clearly upset. He was ignorant beyond anything I have dealt with and the second mover actually apologized, saying he doesn’t know the guy and was hired from a CRAIGSLIST ad that morning!!!! These are YOUR guys? *He was trying to get me to sign a paper that basically says everything was ok with move and I said NO! He argued with me in my house until I had to raise my voice and tell him get out! He kept banging on my door, I told him to go away I wasn’t signing anything. He kept banging and banging until I finally signed it with a note next to signature stating No NOT OK. *The claims process (another company not related to Safebound) is months of bs runaround with a resolution of ‘Sorry you signed the paper’.
Reviewed March 8, 2020
The packing team came to my house on time as quoted and helped us decide what goes where to make the move equal in both homes and both trucks. The movers from this great company reached the next day and we went assured that all would go to the suitable home and yes in fact move went evenly. The first delivery the next day was smooth and fast.

Rob - thank you for the kind words. It was a pleasure servicing your mothers move this time around!
Reviewed March 8, 2020
The moving guys from Safebound Logistics that help us to move was awesome. These all guys did my move professionally even more than I expected. They handled my things with GREAT CARE as if it was their own. If I ever need a moving company I would surely use them again and want the same guys!! Thank you.

Dario- thank you for choosing Safebound!
Reviewed March 4, 2020
These movers were outclass! My moving guys were hardworking, efficient and always help me with my move. Move went evenly and was over quicker than I could have expected. Their Pricing was less than I have paid in the past moving experience. We will be using Safebound Logistics again for any move in future! Thank you!

Finely - thank you for choosing Safebound Logistics.
Reviewed March 4, 2020
I make an appointment with Safebound Logistics to relocate my heavy and expensive furniture from FL to NY. It was an uncomplicated in terms of the timetable, and the moving was done ASAP. Thanks Safebound Logistics! Will use the them again.

Ben - thank you! Always easy peasy dealing with you. Let us know when you sell more furniture.
Updated review: Jan. 26, 2021
After continuing to work with me to resolve my issue, Safebound did everything they could to ensure that I was happy with my overall experience. I really appreciate companies that really care about the service it offers to its customers.
Original Review: March 2, 2020
I had a very reliable broker that was willing to deliver my goods to my door and into my home. Safebound convinced me that they would beat their price and wanted to show me the services they offered. They offered me a better price, called me everyday about payment. Once I fully paid for the goods I didn't hear from them for almost 1 week, I had to call them to find out when my goods would be delivered. Apparently they gave me the commercial freight rate and now my goods will be dropped off on the street.
In previous conversations they asked me if I had stairs in my home all leading me to believe they would ensure my goods are delivered safely inside my home. Now that it's time for delivery it's a completely different story. Thanks Patric! So for me Safebound really is concerned more about getting your money rather than the actual customer's needs. If you have a current broker and Safebound tries to convince you to switch I suggest you firmly say no and stay with your broker. This is the last time I will use this service and I do not recommend anyone to use Safebound.

Jeannine,
Interesting approach for a 1 star review.
All calls are recorded and have been fully gone through carefully combing through your interaction with Safebound.
Due to your unfortunate credit card situation - this was the only reason we called you multiple times. You didn't have the funds to complete your initial deposit.
You were given an initial quote of $1700 and you thought that was too much money. It's clearly explained in the call they type of service the $1700 move provided.
We explained to you - the commercial option. LTL, freight. We would collect your pallet and drop off @ your destination address. NEVER was it discussed for an inside white glove delivery using the LTL option.
Submitting a 1 star review is unethical for someone who received the exact service they paid for.
ALSO- we never charged you daily storage for not being able to pay your invoice.
We would appreciate a response for clarification. Thanks.
Feel free to call our office as well.
844-868-5358.
Reviewed March 2, 2020
I've relocate many time from one place to another in the past ten years, and this move was by far the excellent experience that I have had in past years. I Would highly suggest Safebound Logistics to all my friends. All moving guys were very knowledgeable, on time, and fast as when needed. Can't say enough good things about Safebound Logistics!

North Dakota is a long ways away! Arthurs Im glad you are happy with the dedicated truck option you received!
Reviewed Feb. 29, 2020
We loved that they were accurate with delivery timing. It was more money than other quotes we got but we choose because of the flat price and compromise of bringing our things without unloading truck with the risk of losing some of our belongings. They were courteous and knew exactly what to do. Everything went smoothly. One happy customer here, I highly recommend.

Wanda- thank you so much! Since it wasn't many items - we always try to work with you and provide a flat rate price option as well.
Reviewed Feb. 26, 2020
After speak with SAFEBOUND LOGISTICS and many others I ended up going with this great company. I emailed all the moving companies I had give me quotes. Most of the companies I didn't go with bad mouthed my choice. Safebound logistics stayed professional and emailed me back wishing me a safe move.

Alessandro - thank you once again for choosing Safebound for your relocation!
Reviewed Feb. 26, 2020
Significant people. Excellent professional movers. I've used then twice already for my moves and every one was better than the last. They precisely came for every move and made every move SMOOTH & STRAIGHT.

We love returning customers! Thank you once again Ansa
Reviewed Feb. 23, 2020
Movers were awesome! They came on time and worked very speedy, perfect move I have ever had. Moving crews were extremely efficient and accommodating. They hold our furniture with great care and even offered to repair one of my tables FREE OF COST. Lastly, the price is very affordable and one of the best in the area. I highly recommend!

Alexandra- thank you for choosing Safebound. We apologize about the table and Im glad we were able to repair it in no time.
Reviewed Feb. 22, 2020
We used Safebound Logistics to move to another state and we were highly pleased with the service they provided! All aspects of our long distance move went smoothly. They were very COMMUNICATIVE and PROFESSIONAL from start to finish. All of our belongings were relocated with great care and we had no issues. Highly recommend them for any long distance relocation!

James- long distance relocation is what we specialize on! Please let us know if you have any other moves in the near future.
Reviewed Feb. 20, 2020
Can't THANK these guys enough. Management of moving team of Safebound Logistics were awesome to work with. They were highly EFFICIENT and super HELPFUL with all of our belongings. Moving is always stressful task and they made it as uncomplicated as they could. And sensible prices for the quality of moving service. We Will definitely use them again for the next move!

Atkinson - thank you for Chosing Safebound Logistics for your long distance move!
Reviewed Feb. 20, 2020
My recent experience with Safebound Logistics was AWESOME. They were fast to get back to me with a best estimate, had the inexpensive of all the places I called and our moving team did the best job. Crews were helpful, caring and polite. They took care of our items. Service was fantastic and they were nice!

Marta - we appreciate the kind words! Thank you.
Reviewed Feb. 17, 2020
Safebound Logistics made our stressfull move free of stress! Moving crews were very CAREFUL with all of our items but also moved us very fast. They were efficient to make sure we did not go over our budget, in fact we were under by almost an hour because they were so FAST! I researched many rates of different moving companies in the area and they were definitely the best I could find.

Denise- thank you for the kind words. Don't hesitate to call Safebound Logistics for your next local or long distance relocation!
Reviewed Feb. 16, 2020
This was such a TENSION FREE move - the team called before arriving and was on time. The guys were powerful and quick! They got the job done within the time frame they quoted. Very happy. Also, they were polite and friendly. I'll need to have my stuff moved out of storage in a few weeks and would definitely hire them again. Thanks!

Marisa- it was a pleasure doing business with you! Call us ASAP to schedule the storage move out!
Reviewed Feb. 14, 2020
Moving team were totally professional. My move from FL to NY went great. Awesome guys, finished in under three hours and at the estimated price (which was half the quote of a competitor). Highly highly appreciated.

Farrington - as you know, thats one of our most common routes! Thanks again for choosing safebound logistics for your long distance move.
Reviewed Feb. 14, 2020
Fantastic job. The movers from Safebound logistics were SUPER HELPFUL. They reached our home to start work a bit early as quoted time and I wasn't completely finished packing. They helped me quickly to pack up remaining things and didn't rush me at all. I wasn't sure what the wardrobe boxes were but they were super knowledgeable and I could hang all my clothes in them. I don't have a car and I was moving into a new apartment so they let me and my dog ride with them in the truck!!! I couldn't believe how FRIENDLY they were.

Mitch - thank you for choosing Safebound for your moving relocation!
Reviewed Feb. 13, 2020
Safebound Logistics answer my quote request within a days. They scheduled a move time to my COMFORT and I received a verification email with a quote according to my approximate inventory. Prior to move date, the office guy called to confirm my move date and time, and requested any changes to my inventory. Overall 5 star experience.

Chiara- thank you for choosing Safebound for your long distance relocation!
Reviewed Feb. 13, 2020
The moving team from Safebound logistics ARRIVED within the quoted time, had my stuff loaded into the truck efficiently and unloaded just as quickly as possible. Moving time took a bit longer than expected, but this was due to trucks not being allowed, SO completely understandable. I will happily recommend and use them again!

Shelley - thank you for the kind words!
Reviewed Feb. 12, 2020
Safebound Logistics relocate my expensive and new furniture for last Friday. They were HIGHLY professional and extremely CAREFUL during our move. They efficiently wrapped all our items including a glass cabinet so that everything arrived to our new place safely. I would highly recommend safebound logistics to all my siblings.

Helen! Thank you so much for picking us. Tell Suela we are going to take care of her next move as well!
Reviewed Feb. 12, 2020
They were fast and absolutely professional from beginning to end. They showed up on time window that they gave us and got right to job. We were well prepared for them with boxes packed and a lot of our furniture disassembled, so they actually finished well ahead of time as quoted and a few 100 dollars under the quote provided. And also it was super EASY to get a quote and schedule a move. I even had to change our move time and it was no issue.

David - Good O'l Mass Ave! We appreciate your business!
Reviewed Feb. 10, 2020
Highly communicative, friendly and fast. Everyone from the office staff to the movers themselves are very professional and helpful. I wish I remembered the name of the moving team that helped us because they were fantastic. We Would 100% recommend them anyone.

Sonia - even though it was extremely cold up there - we got it done! Thank you for choosing SB.
Reviewed Feb. 10, 2020
Very IMPRESSED with the service I received from this company! I was given an arrival time of 11 to 2 and they arrived on time as quoted. I was very happy about that! These guys worked their butts off and relocate all my furniture into my small storage space. They were very professional and were done in three hours. I will definitely be recommending safebound logistics to all my friends!

Ethel - Thank you for choosing Safebound Logistics for your move!
Reviewed Feb. 9, 2020
I called Safebound Logistics last minute and they set out to have a container that day. The driver spoke to me many times because I was not there for delivery of the container to make certain I understand where he had placed it. The container arrived as agreed, the prices was reasonable and everyone at safebound logistics was a happiness to work with and very REACTIVE all the time. I would highly SUGGEST them in the future.

Julie- I'm glad the vault options was the best suited for you! Let us know when you need us to collect it back from your ranch. Thank you!
Reviewed Feb. 7, 2020
Never had such a wonderful moving experience. They came on time, worked so hard and took GREAT CARE to make note of existing damage to any of our furniture. We had our boxes organized and labeled so everything got to the right room and we ended up paying LESS than our original quote. I would highly suggest them to all!

Joy - thank you for choosing Safebound for your long distance move!
Reviewed Feb. 6, 2020
Great service on the phone discussing quote. But after actually moving, could not get a hold of same person. They are just like everyone else with low weight quote for small dollars. Then mover shows up saying weighs more at higher rate. I even went with a higher weight from original quote to avoid this. Took pictures and reviewed detailed inventory. Guy assured me he has been doing this long time and is very close. Not even close! I called back to discuss huge upcharge, but could never find him or receive return call or email.
Mover had poor communication and poor attitude, almost to the point of being rude. Made it feel like we were inconveniencing him. Damage claim took forever. Again poor communication, I had to keep asking for paperwork and updates. Sounded like good deal, but felt taken advantage of and deceived overall with mover scam you read about.

Please feel free to call us back directly and speak with someone in management.
Reviewed Feb. 6, 2020
In my opinion Safebound Logistics may be a BEST company for moving. We had a sophisticated move that involved combining of two households into one with storage time involved for one among them. But the movers made sure it might be done right. The four moving crew members were simply AMAZING and PROFESSIONALS. Their hard works and great sense of humor turned a stressful day into a smooth experience. My best wishes to those men and therefore the company itself, would highly suggest them to anyone moving out.

Albert- Thank you again for choosing Safebound for your moving relocation. Make sure to send your brother over to us when he is ready :)
Reviewed Jan. 23, 2020
Our family picked Safebound out of a long list of candidates. While the price isn't cheap, our large move requires resources to facilitate and we understood that. I feel like the service we received has been worth every single penny.

Kim - thank you for choosing Safebound Logistics for your long distance relocation.
Reviewed Jan. 19, 2020
I felt compelled to provide a reference for Safebound Logistics after our experience in moving from Massachusetts to North Carolina. After researching about a dozen options, and spending hours reading the fine print it was apparent that the guaranteed Quotations had so many out clauses that nothing was guaranteed...especially the low ball prices. Just use your common sense, how could they possibly provide you a quote that’s even close to what you’ll be really charged based solely on how many rooms in your house.
It also became obvious that most used independent truckers as well as 3rd party local movers at the destination to deliver and unload our possessions. None of them could assure us full responsibility from packing and loading to transportation and storage to delivery and unloading with their own crews and contracts…except Safebound. They came to our house, inventoried everything, identified anything that would need special handling and only then provided their proposal. They were also very flexible in including special terms to satisfy any concerns we had.
We were at first petrified with the thought of moving our large house after living there for 22 years, but Safebound Logistics took care of everything. From Mike, their executive sponsor for our move, down to each and every employee (too many to name) involved either on-site or back at their corporate headquarters, they worked hard and did everything necessary to make our move affordable but more importantly stress free. Thank You Mike and Safebound Logistics team!

Robert- Thank you so much for the kind words. We at Safebound strive for the best. We appreciate you letting us move you from MA to NC.
Do not hesitate to call us again.
Reviewed Jan. 17, 2020
Safebound Logistics team was amazing and definitely made our stressful moving situation more pleasant for us. Movers are of good nature and work passionately without refusing anything to do. I used them for two recent moves, and have been very impressed. Moves were extremely smooth and pain-free. The movers are very nice, helpful, and careful with my belongings.

Jamie - thanks for making us your preferred mover! We are here for your next relocation!
Reviewed Jan. 17, 2020
My overall experience with this company was positive - no major complaints that I can think of. My husband and I had already moved most of our smaller boxes to the house so the movers just had to move our furniture, several pieces of framed art, and a washer and dryer. Pricing was fair, and I'd consider using them again in the future.

Mrs Long- thank you for the kind words. Safebound is here for your next move when you are ready to get that couch to NJ!
Safebound Moving & Storage Company Information
- Company Name:
- Safebound Moving & Storage
- Company Type:
- Private
- Address:
- 1727 Old Okeechobee Rd.
- City:
- West Palm Beach
- State/Province:
- FL
- Postal Code:
- 33409
- Country:
- United States
- Website:
- safeboundmoving.com
