Safe Step Walk-In Tub Reviews

The Safe Step tub has been good so far. My husband had a bath in it, then I did, and we both came out alive. The salesman said he was gonna put aromatherapy in that one slot but he didn't, so we don't know now what to put in there and how much it would cost. Then the first time, it was very difficult for us to get anything out of it. I couldn't get the back jets on because I didn't know how. The tub is fine but the people that put them in needed to spend another minute with us to give good directions on how to use it. Also, my husband would like to know why we only got $1500 off when he saw an ad where they gave $2000 off. But we recommend Safe Step to everybody.

Safe Step has a lot of benefits and offered a lifetime warranty. They had extra things like the heated seat and the oxygen water. I wasn't quite familiar about the tub and I had to see the neighbor because I couldn't get the sprayer to work. To start with, Safe Step left me a manual for the old tub. I then called and they mailed me a manual for this updated tub. There are a lot of things that I've got to figure out and I've called them but they haven't called me back. But once I get a chance to read the manual and study, I'll just sit and play in there and get familiar with the tub.

My wife preferred Safe Step. When we got our tub, Dave who was our sales rep was very knowledgeable and courteous. The installation team was also very proficient and very good in everything. They did a super job. My wife is doing pretty good with the tub. She can get in and out of it and I don't have to hear her complain. We don’t have any problems and we’re very satisfied with Safe Step. It has been a very enjoyable experience with them and would recommend them to somebody else.

We are very pleased with the tub, my partner has a prosthetic leg and it was getting harder for him to get in and out of the tub, now he has no problem. Also for the customer from Tennessee that wrote in on April 26th, if you buy a cloth inner shower curtain it can be cut to a shorter length so your husband can use it for a shower. I cut mine about 8 inches down from the top of tub, it stays inside and we have no problems using the shower head. I hope you see this and it helps you out.

Safe Step's tub was 100% guaranteed and I liked its features. Since my son and I have arthritis, I thought it would help us a lot. My son's also got Down Syndrome and he really enjoys that bath. He does feel a lot better after using the tub, but he's still going to have a hip operation because he has a whole lot of difficulty walking with the right leg. The tub helps him a lot since he's able to open and close the bathtub and he is so happy. He enjoys sitting in it and looks forward to his bubble bath. He even raves about it and goes down to his sister's house to tell her all about it.

I needed a tub for my mom and Safe Step was the best one to get. It turned out it was the right decision made. Their sales rep was well-informed and personable. He did a very good job of explaining the benefits of the tub and wasn't pushy. The installation team was professional, very courteous and did a good job as well.

I’ve been thinking about getting a Safe Step tub and when I got a coupon for $2,000 off from the AARP magazine, I decided to do it. Their sales rep was very informative and I had a great experience with the installation guys. I was laying the floor in my spare bathroom while they were doing the tub, and they did their thing while I did mine. They were done when I finished and everything was perfect after the installation.

There’s a lot of info available about Safe Step. I’m a disabled veteran and the VA offered to pay for part of it. Rochelle, the sales rep, was really informative. The installers were quick, efficient and quiet. They were in and out, and everything went really well. I have less aches and pains since I got the tub. I go through this pain every day but the tub helps relieve some of that. I love the jets.

My husband doesn't walk too well and we wanted a tub where he could walk in it, so we purchased a Safe Step Tub. Their sales representative was very nice, courteous and answered all of our questions. Then the installation team who came out was very good. However, the drain didn't work properly so I haven't used the tub since. It would not open for me until it finally went conk-conk and opened. It was something that had to fall into place before it worked properly. But aside from that, we've been very satisfied with our experience with Safe Step.

I heard a lot about Safe Step through different people and we thought we might as we’ll try it. We did and we like it. I have severe rheumatoid arthritis and I like to be in warm water so I enjoy it. I like to sit in it. Usually we’re very dry but right now we have a lot more moisture. My husband enjoys it very much, too. We love our walk-in tub. We’re really not sorry that we got it.

I had known about Safe Step Walk-in Tubs for a long time. When I found some advertisements for it, I called them in December to see how much it would cost. I kept putting them off until March because I had things going on and I couldn’t get to that, but the Safe Step sales reps kept calling me. They did not just leave me holding and waiting to hear from them, so that was good. The guys who came to install were really great. The tub costs too much, but I enjoy it. I like the micro bubbles which seem to really help my skin.

I enjoyed using the Safe Step tub and I'm glad I got it, although I'm wondering how the bidet thing works. All in all, the service representative and everybody from Safe Step were fine.

Our Safe Step walk-in tub is mostly for my father. He is a very large man and the way the tub's door is shaped makes it easier for him to get in and out. I’ve also used the tub once since I’ve gotten it and I like the heated seat. We haven’t been able to use the back jets yet because we got to get a new hot water tank, but overall, the tub is doing good for my dad's legs. The tub was a little expensive, but it was well worth it as far as I’m concerned.

My wife wanted one of those walk-in tubs because she and I both need it. I'm on a walker. So we bought one of these $12,000 tubs from Safe Step and we've been in it one time each. It's a good-looking tub but that's a lot of money to go bathe in one time.

Safe Step was fantastic. The installation team had to take out an outside wall to put the tub in and they did their job in a day. I was very happy with it. They also cleaned up the whole nine yards. The heated seat is great. I can now sit down and take a shower.

I had called Premier but they never got back to me. When I saw the advertisement for Safe Step, I called them and it was good from there. The sales rep told us everything we needed to know and the people who did the installation were very nice and accommodating. They finished in no time. Afterwards, they showed me how it worked. I like the seat and the shower. I've enjoyed it and feel safer.

I called Safe Step because they were dependable and their product was good. My tub is convenient for me and I'm able to take a shower again. I had a few ups and downs with their reps, but their installation team was great.

The rep at Safe Step seemed to be knowledgeable and cordial. However, the price was never revealed until the end of the presentation. He also hit me with a $19,000 price tag then gave me all these big discounts and got it down to $16,000. I thought he was trying to sincerely give me a good price. I told him it was out of my price range but he assured me he could get me financed, so I ended up signing everything and taking the deal.

I like the heated seat of my Safe Step walk-in tub. I understand everything about it except for the improvements where I can make adjustments. The sales rep from was a nice man, and the installation guys did well.

I like the layout of the jets and the look of the display and Safe Step is close to home, so we opted to buy our walk-in tub from them. Their sales rep and the team that did the install were fantastic! The installation team was very courteous and efficient and they cleaned up after themselves. A thing about it is that you should remember to lock the door down. My wife almost drowned when the door was not sealed and it went all over the floor. But other than that, I like the electronic display on the front and the little dials, we also like the convenience of being able to walk into the tub.

I enjoy the Safe Step tub tremendously. The sales rep enjoyed what he was doing wanting to do something that would help someone else like with the sprayers on the tub. Their installers seemed knowledgeable and have done a good job.

The sales representative came and talked to me and my daughter. We discussed and decided to go with it and purchased Safe Step. The installation guy was wonderful and I couldn't ask for anything better. I like the bathtub's jets as well as its micro things. I really enjoy it.

The tub from Safe Step works fine though I'm the only one who is using it. My wife is very big and I'm not sure if she'll fit in. She's very intimidated by the fit. I enjoy the tub, but the problem is I tend to fill it higher than it's supposed to be. There's no line saying "Do not fill beyond this point." Then I find out it's squirting all over the place. Another problem we have is with the outside. One of the covers keeps falling off. It seems to be missing a magnet in one of the holes there, or that the magnet wasn't glued in properly. But if I had to do it over again, I wouldn't spend this kind of money on a tub.

Dealing with Safe Step's sales rep was great and the installation was fine, but we recently discovered that they didn't do the electrical because they left the electrical messed up. Nevertheless, it was overall good.

We like our Safe Step tub. We love the feel of it when we sit in it for a long time and just soak and get the jets going. However, the commode then was leaking and they removed and replaced it. Installation was sort of shoddy when they had to take it out to get the tub in and when they put it back, it wasn't back right so it leaked. Also, they told us that a 40-gallon water heater was enough but it's not. The information that was given about the type of tank we have was not true and that was misrepresentation.

Safe Step's overall ratings, their safety features, and the overall company made me decide to buy our walk-in tub from them. Talking to the sales rep was a long but pleasant meeting. I felt no pressure. He showed us the product and how he worked with the VA. The installation guys came and did their job and left. I had a problem the next day and they came out, came back and they pushed the button on my outlet, and then they fixed it and left. It had nothing to do with the tub. I just had to reset it. I like that I can stretch my legs and back with it. I like all the tubs features especially the jets. The tub helps with my back pains.

Safe Step has a lot of qualities like the micro jets among others and it's supposed to be guaranteed for life. It has been the greatest thing in terms of taking my bath. I have neuropathy and it’s been great with that as well as my legs. I especially like the back jets. However, the micro jets don’t work.

I've had my Safe Step tub a little over a month and I like it. I also like the lights and I enjoy the jacuzzi which I only use several times a month. The lady sales rep and the installers have been very nice. I'm getting used to the brochure I have and I have to get in the tub to really understand what to do. Also, they said I could do two or three levels in this tub and I didn't have to fill it up full which I didn't understand why. I'll get back in my guidebook and figure it out.

I like the convenience and safety of the Safe Step bathtub. The installers did well.

I fell twice in my own bathtub and my son said that I've got to get one of these walk-in tubs because it’s easy to just walk in and sit down. I don’t have to lift up or step over the tub. So when the guy from Safe Step came and explained everything about what the tub does and how it works, I thought it would be nice so I got it. The installation team did great and cleaned up after themselves.

I read a review for Safe Step on the internet and decided to install their bathtub in my house. I also bought the tub because the sales rep was very good. He explained everything, including other bathtubs, comparisons, and price. The two people who installed it were perfect, too. When they put the tub in, they turned the water off to take care of my house. I work in the night and when I get off for two or three days, I use it and it’s really working well for my health. Now I have no back ache. Walk-in tubs are very safe for old people although the price is a bit high. If it would sell under $10,000, that would be very good.

I got a Safe Step tub for my therapy since I got problems with my arthritis and knees. The salesman from Safe Step was very clear and thorough about everything so I chose them over other bathtub companies. Their installers were nice and seemed very knowledgeable about what they were doing. They did a very good job. I'm pleased with the product and my wife actually enjoys it more than I do.

I'm disabled. I once fell down and broke everything in the last shower we had. So when my brother saw Safe Step, he told me to call them up and I did. The sales team was very good and everyday, I called them up asking when the tub's going to get here. The installation team showed me how to work the tub and told me really fast how to do it. But I can't learn so I thought I'd call Mike the person I bought the tub from. The tub takes about two hours to fill. It takes so long to sit there and wait. And when I wash my hair, the tub fills up with shampoo bubbles, with hair bar stuff, the body wash. But still I just need the tub and I love it. I don't fall in the shower any more and I feel great I have it. I wouldn't let it go, although it's a pain in the butt to clean.

I'm tremendously into my Safe Step walk-in tub. They had a much better deal for me and were willing to work with me so I chose them over the others. Their sales representative was very good, easy to work with, and polite. The installation team was very well-mannered and self-explanatory on things. They did a great job and the tub is very good and I enjoy it. My favorite feature of it would be the jet system for the back and legs because I needed that really bad. I love the comfort of getting in and out of the tub.

I never considered Safe Step until I saw it from the NARFE magazine and thought, "Wow, that looks really cool." That's why I selected it. I love my tub and it makes me feel very good. I like the fact that it has the jets that I can put on my feet when my feet are hurting. The jets get my lower back too, and it feels good and makes me relax more. But the seat's a little hot so I have to turn it off, and the beads that they gave me don't give much of a fragrance at all. When I called, they said to take the beads out and soak them in some water and lavender oil to work better, but that didn't work. I think the beads are just old, and the girl at Safe Step said they had a package in the office that they were gonna send me. Plus the jets are high enough that if you lean forward, it squirts all over the bathroom.

The sales rep seemed pretty knowledgeable and the guys that installed it seemed friendly and confident. They said they liked installing my wife's tub because all of her paperwork is done correctly so their job is actually easier. It was a generally pleasant experience. They were professional and was easy on us.

My mom keeps getting in a regular bathtub and when I saw Safe Step on TV, I called them and got the information for her. Their sales guy then came and talked to us about getting the payment and explaining what comes with it and what they're going to do to put it in. He was very nice and polite. The installers were very happy and cheerful. And even if I was in a bad mood, they were still happy and going at it. They had to bust up the concrete bathtub, but they were like, "I'm trying to be quiet." And I said, "It's okay." But here's one downfall to the bathtub that I really care about - I can turn off the jet on the seat, but I can't turn it all the way off so it's still pushing some water out. It feels a little awkward. Still, overall, it was a pleasant and enjoyable experience, that's why we've already recommended it to the neighbors.

The only interaction I had with Safe Step was when the finance company sent me things and they went back. Everything went in my street address while I have a post office box, and I didn't get it down on the paperwork, which was my fault. We finally got everything worked out. The installation people were here longer than I needed them to be here, but they were fine and took every scrap away after finishing work. The tub is too expensive, but it’s a fine piece of equipment. I’ve taken showers my whole life and I’ve never realized that I didn’t feel clean. Now, I feel clean. I like the little bubbles and the foot massage. I have to put up some kind of barrier though, like a shower curtain, because I tend to get water all over the place.

I like Safe Step's design better than that of the other walk-in bathtub companies, so I went with them. Their sales rep answered all my questions, was thorough, nice and so I had a very nice experience. Their installation team came in and did a good job. With our Safe Step tub, I'm more relaxed, and my mother is, too, since she now has less aches and pains. I like the shower and the bubbles, although I can't figure out how to work the aromatherapy, and I got to call in and see how to do it. But the tub is really nice and I like it. I've had a very pleasant experience and I'm very happy I made the decision to go over to Safe Step.

I would recommend Safe Step Walk-In Tubs to anybody. Their sales rep was very good, very efficient, and very thorough. Their installation team was excellent, too. I'm enjoying my tub so far. It is very easy to use and easy to clean. It's also a safety feature for older people. The jets are wonderful, too. With its price and it being American made, I prefer it over the others. It's a great tub.

I like all the features of our Safe Step walk-in tub and I like that you didn't have to step up so high, but it ended up being a little higher than what I thought it was going to be. I like the jets and the heated seat of our walk-in tub. I've had a lot of problems with my leg and having the tub has helped it. All of my interactions with the sales rep were good except that he said he was going to be out when our tub was installed and follow up, but we haven't heard from him since the initial visit. The installation team were very helpful and explained a lot of things. I do need to have somebody come back out because we're having problems with one of the doors falling open. But other than that, the team interaction was very good. Overall, the experience was good, although there were a few things they could've improved upon.

Friends of ours got their tubs put in through Safe Step and they talked about how good of a job they've done, how good the crew was and how nice it worked. So we also went with Safe Step. The guy who came to the house and the service team that put the tub in were great. My client, Leslie, likes being able to sit down and take a bath in the tub. She doesn't use the lights much but likes everything about the tub. We were well pleased with all of it and have actually recommended them to a couple of other people.

I thought that buying a Safe Step tub would be a lot easier for my husband because he has a hard time getting around. The rep told us we’d be able to take a shower in the tub. He was a good salesman and a nice person, but he started telling us all this stuff that the tub does. We were glad to see all that stuff that it does because my husband and I both got bad bodies, but we’re used to taking a shower. And I thought my husband could take a shower easier, but we haven’t been able to because we don’t have a curtain rod and we can’t seem to find one. So we’ve been very dissatisfied. For somebody that takes a bath all the time and never takes showers, this would be great for them. But if I had my time to go over, I wouldn’t have gotten it and I would have gotten a big shower. The deal’s $11,000 for something that was not what I thought it was going to be.

The Safe Step sales representative was a nice guy and he bent over backwards to help. The installation guys were courteous, nice men and they showed my husband how to use the tub. But we had some difficulties because they didn't readjust the door that goes to the shower room that's part of the house. It still doesn't shut all the way, but that's okay because John, the guy that's supposed to have been in charge, is going to come out one day and replace that door.

When I called Safe Step Walk-in Tubs, I found out that they did their own installation and that's one of the things that I considered. Their sales rep has been good and their installation team was excellent, too. I really like the fact that I can get in the tub because I couldn't get in it before. I can finally have a 'jacuzzi' and that works wonders on my back.

We’re in our sixties and it’s easier to walk into a tub as opposed to climbing into one. A lot of the other walk-in tubs are made outside of the United States, unlike the Safe Step. Whenever possible, I try to keep the money flowing in the country. Safe Step also has a lifetime warranty for as long as I own this unit, which some of the others did not. Then I looked at the aesthetics and for some reason, I liked Safe Step better. I also hate hard sell, and their rep wasn't like that. The rep just went through the benefits of having a unit like this. I like the price, too.

My granddaughter and my daughter purchased Safe-Step Walk-in tub so I wouldn't fall getting in the tub. I was just listening to the sales representative and he was pretty good. He explained everything. The installation team was wonderful, too. They'd done such a beautiful job putting it in. I couldn't believe they could take down my old shower as fast as they did, but they were through before dark. I love the looks of it and my daughter filled it up one time so I know what it can do. Since I fill the tub up, my water bill started jumping over $50 so I should quit doing that. It takes too much water at this time and I can't just fill the tub up just for me since I live here by myself. One time, I had it half full and it sprayed all over the bathroom but that was my fault. So I just take a shower in there which is my favorite feature. It just take me longer to take a shower.

My husband and I learned about Safe Step from the American Legion Club. We were concerned about the leakage around the tub and they swore that we'll never get a leakage. So, they vouched for it. Their sales rep was very respectful and accommodating on whatever questions we had. He answered them upfront. Their installation team was professional, too. When we had a little crack in the tub, we called up the company and they came out within 24 hours to repair it. We haven't used it long enough, but my 86-year-old husband has been using it more often than I do because he needs it. He likes everything about it. He's more relaxed and he said his skin is much clearer.

We bought a Safe Step walk-in tub since we like its features. The rep spent a lot of time showing us all the information and answering questions, and the installers were all professional, listened to what we had to say, and let us try it out before they finished up. My wife uses it as a shower and she sits on the heated tub. We're enjoying it. We like it and all the different features - the jets, the foam, the part that helps with psoriasis, and the bubbles. We're using everything. We've only used it a few times, and we're going to have to get a larger hot water heater. We've had an excellent experience.

The Safe Step sales rep that I dealt with was excellent. I like the way he described and did everything. The installation team was super too. I was very pleased with what they did. They made me feel like I was part of the family. Also, everybody was neat. I would recommend them. Since having our walk-in bathtub, I’ve been showing it off.

The Safe Step walk-in tub is a good product and we’re very satisfied. My husband really likes it. It relaxes him and helps him move more. It helps my legs too. I like everything about it particularly the lights because it sets a nice, calming mood. Their sales team quickly responded to my request and the installation team finished way ahead of schedule. They did a great job.

My wife had some strokes last year and that’s the reason we got the Safe Step Walk-in Tub. The first time my wife used it, she didn’t get the door closed all the way and it took down our living room and dining room ceilings. It was about $10,000 worth of damage. It was really bad. She had to be really motivated to use it a lot. She’s a little bit afraid of it. Other than that, we like the tub's bubbles and the action that it has and the placement of the jets – those are all very good. We don’t like how long it takes to fill, though. I need to get in and take a bath and the filling takes quite a bit of time. In addition, the sales guys were very professional and helpful as far as talking about the tub and its installation. Their installers were very good, very thorough, and they did a nice, clean job.

I got the Safe Step Walk-in Tub for my roommate and he likes the adjustment at the bottom – the real fine bubbly jets. The rep from Safe Step has been great. And with their installers, everything looked like it did before they even came in. We’ve been telling a lot of people about Safe Step.

We called Safe Step, a man came out and we liked their product. The sales rep was pleasant and informative. The couple who came to install it were very kind, nice people. I had only a standup shower before and my husband had huge tub in his bathroom, a Jacuzzi. I could get in but I couldn’t get out. I really wanted to be able to take a bath. I like the tub that I got from Safe Step and it was nice. My husband tried it out last night for the first time and he liked it too. One thing though, the caulking, in a couple of places, needs to be redone. Overall experience was very good and positive. We were very impressed with all the people that we talked to.

I’ve always wanted a walk-in tub and Kenny, the sales guy who sold me the Safe Step tub did a wonderful job. I like both the good and bad things about the tub and I'd recommend it.

Safe Step's sales rep was knowledgeable and informative, friendly but wasn’t pushy. It was a very satisfactory experience. The installers were excellent, too. They came in about 9:00 in the morning and left about 6:30. They did everything and it was just right. I like the jacuzzi-like action of the water in my walk-in tub. I’m 75 years old and I have osteoarthritis. I have a lot of problems with my bones hurting particularly when the weather changes suddenly like it has been here lately. I have the same amount of aches and pains but with the tub, I get rid of them faster when they occur.

It was a pleasure to work with the Safe Step sales rep that I dealt with, while the installation team was fast, efficient and very helpful. Except for a little dash of chlorine, they did a good job of cleaning up. My new walk-in tub hydrates my skin and it feels a whole lot better. I'd recommend Safe Step to a friend.

The reps from Safe Step came out and talked about the company. Then, we just decided that sounded like what we were looking for. They answered all our questions and worked with us as we did the purchase. The installers installed the tub all in one day, cleaned up, and didn’t leave a mess. Since I started using the walk-in tub, I noticed that a few aches and pains have become lesser. The tub is relaxing and something that I needed. I also love the hot seat. We probably need a bigger hot water tank because it doesn’t take very long and there’s no hot water. Overall, it has been an outstanding experience.

The sales rep did a good presentation on the Safe Step product, and he had the tub in a truck, so I went into it and liked how it felt. The installation team came and installed it. They did explain how it worked but, instead of being rushed, they could have taken a little more time and told me what to do, but they didn't. Although it's a good product, I regret buying it because it's very expensive. I recommend that consumers shop around. I didn't shop around enough and that was my fault.

We liked the way how Safe Step was presented in their commercial, so we got one for ourselves. My wife and I are very happy and impressed with it, we like everything about it. We were very pleased with their sales team and the installation guys were courteous and didn't leave a mess after doing their job.

I searched for walk-in tubs and one company came out but said they didn't have a tub that would fit where my tub was, so they would redo my whole bathroom, which I didn't want. Then I found Safe Step who’ll build the tub that would fit the space I have and their tub was made in Nashville, Tennessee. They don't require redoing my whole bathroom as well. I told them what I was interested in and they called me back immediately and sent somebody out here. They were very responsive. And the tub is easy to keep clean. I like that I couldn't get in and out without the tub entrance. I’ll probably have to fall out of the tub on the floor. I'm very glad.

I’m a satisfied customer of Safe Step. I was going to explore other tub companies, but their salesman was pretty strong on letting me know that Safe Step was one of the best tubs there was and that it was American-made. However, the price is going to be hard on me. It was more expensive than I ever imagined, but I signed the paperwork when the salesman came out and never actually got other quotes on tubs. I love the whole thing and all the features but I haven’t been able to use its aromatherapy yet. I’m not sure how that works or maybe I don’t have enough water in the tub for it to work. Their installers were real good, too. They worked as a team and got everything done, but there was a little bit of miscommunication when I had wanted my door widened and that wasn’t relayed to them, so the door didn’t end up being widened.

My wife and I are 95 and 93, respectively, and we're using Safe Step, which is a really nice tub. My favorite feature of the tub is the spray on the back. But we really wish we hadn’t gotten it because it's very hard to use. But everybody in Safe Step has been wonderful so we're still satisfied with our experience.

We had a wonderful salesman. I had already decided that I was interested and he convinced me even more. He told us that the tub would probably take at least a day and a half to install. The installers, a carpenter and a plumber, did it in about half a day. They started around 8:00 and they were finished by about 1:30. They did an excellent job. We have a grandson who is a carpenter and when he looked at it, he said they did a good job installing the tub. I love our Safe Step walk-in tub, especially the jets. The tub's really good for arthritis, which I have. I only use it at night to soak before I go to bed. I do it once or twice a week.

We got a walk-in tub from Safe Step last month and I'm glad that we went ahead and did it. My dad truly likes it and I can see that he's very relaxed now when he takes a bath. What I like best about my new tub are the jets. The sales rep was very good, informative, cordial, friendly, and professional. The installers were very considerate. They've put down tarp on the carpet so they wouldn't make it dirty, and made sure they cleaned up the mess when they were all done. It was a good experience.

The important thing that interested me in Safe Step Walk-in Tubs company was that it's made in the country. Their sales representatives were courteous and the installation team were great as well. I have used the tub a couple of times and the entry option is a good thing. I don’t need to step over it. It's a nice tub and they've done a good job. I can shower or sit there and soak and be massaged by all the jets. It's a little overpriced for what it does but I've made a deal and I'm sticking with it. The on and off button is in the wrong place as it is placed right by the door and every time I want to go in or open and close the door, my left hand hits that button and the tub is turned on. Overall, I'll recommend Safe Step to a friend.

We had two different companies that we contacted to buy a tub like this, and we thought that the Safe Step walk-in tub was the better product. The presentation by the rep which he did on the television was a little boring and long, but he was very nice and knowledgeable and if we ask him a question he didn't have the answer to, he'd call somebody in his office and they have an answer to it. The installation team, on the other hand, was absolutely top notch. When they left, it looked like the tub had been there when the house was built- that's how beautiful the job they did. We were very happy with it. The walk-in tub is comforting, and I like the water jets. Additionally, my husband had spine surgery in September and he hasn't recuperated very well. It does give him a lot of comfort to have this. He's a bit more relaxed in using Safe Step walk-in tub.

I like everything about our Safe Step tub. It’s one of the best decisions I made, health-wise. I don’t feel as uncomfortable trying to get into the tub and I’m glad I bought it. I really couldn’t afford to do it when I did it but I figured, “Money is cheaper than broken bones.” The only thing is I got a payment date coming up pretty soon and I haven’t received the bill yet.

The salesperson gave me a list of health conditions that a Safe Step tub could be of help with, but not cure, of course. I then asked him to send me a copy of that list, but I never got it. This is a pretty elaborate machine and it has a lifetime warranty. It's pretty amazing. I'm 85 and my wife is 88, and a lot of old people fall down, and a lot of those occur in or out of the bathtub. Having this tub at least precludes from falling down going in and out of it.

I called Safe Step and we made an appointment. The sales rep was working the Charleston area and came on down to Huntington where I live. The reps were talking about all the discounts, and I ended up paying $12,000 for the walk-in tub, and that started getting into my savings. They weren't cheap. The tub's going to be worth the price eventually, but I've got to use it more. So far I've used it about once a week, since I alternate using it with the shower downstairs.

Safe Step's sales rep was friendly and professional. The installation team was also great. They did a beautiful and splendid job after they put my tub in, and I was very impressed. We have a hard floor and they laid a tarp down all the way to where their traffic was. I highly recommend them.

I had a very nice experience with Safe Step. Their reps were great - did their work and left. I haven't been able to get in the tub for a while because of arthritis though. It's good having a shower beat down hot water on me but it's a little better just to lie in the tub. One morning when I was hurting bad, I took a hot bath and it did help the pain. I like the water jets, too. The heated seat is also nice. It probably wouldn't matter so much in the summertime, but it would in winter.

Safe Step's sales guy was very nice and the installers showed us how everything worked. It wasn't a quick job because the door wasn't big enough so they had to trim it out but they did a real good job. We have no complaints other than the back and foot control is cracked and there's something on top where the ring is loose.

I called Safe Step and they said they'd send their sales rep. He was very convincing so I bought a walk-in tub from them. He was very positive, knowledgeable, polite, but kind of high pressure. Their installation team was also very helpful. I was disappointed in the price but it's a good product nevertheless. I wasn't aware at that time that I had to spend $4,000 in improving the quantity of the hot water in order to use the tub. I had to pay for it out of my own pocket. That was the only shortfall, but I was going to do it anyway. I just wish I had known in advance that I had to upgrade my heating.

We thought it was something we could benefit from so we got a Safe Step tub. The rep who helped us was real informative and told us everything about the tub and now, we use it for our arthritic problems. I like being able to relax and let my muscle calm down so I'm not so tight when I lay down to go to bed at night. We're enjoying it.

We liked the way Safe Step Walk-in Tubs looked. Their reps and installers were nice. We love our tub. We like the fact that it has all those jets and we could sit in it and soak. But I don’t stay in it too long. The only thing is I don't know how to use the aromatherapy things. They’re pellets in a little container. I don’t know if the water’s supposed to come up to the container or if I'm supposed to put the container in the water. There’s a knob under the tub and I don’t know if I turn that to get the water to come up to it or if I have to take the top of the container out of it and physically drop it in the water. But other than that, it's been a very relaxing and very helpful experience.

I came across Safe Step on TV and in magazines. For years, I’ve been wanting one because I knew later on in my life I was going to get tired of stepping over my tub. My husband has a bad back and in time, too, he was going to need something better. Then, one day, I decided to go ahead and make a phone call. The sales rep was all real good and explained everything step-by-step, including the price. The installation team was wonderful.

I have bad back problems and they're always going to be there. I tried Safe Step and liked the chair. Their reps came, put it in and went through the whole thing.

I have arthritis and my husband has circulation issues in his legs, so we got our Safe Step walk-in bathtub. I love everything about it. I have occasional flare-ups with my arthritis, and it sure feels good when I’m in there. I've had good interactions with their sales rep and their installers were great. I'd recommend them.

The Safe Step sales rep was very helpful and knowledgeable about the product and I liked that. The installers were very courteous and very informative about the product. They showed me to how to use it and told me a lot of things about it. Also, I like the fact that it's a walk-in, I don't have to step up and try to get into the tub.

I'm getting old, and my wife and I find it hard to get in and out of our previous bathtub. We actually have both fallen a couple of times so we got ourselves a walk-in tub from Safe Step. Their sales rep came by and explained what everything was. Their installation team was also great, as they had it all done that day and they had to take out some old wood and replace it with new wood. So now it’s easy to get in the tub. I just walk in to it and sit down. I like the tub's jets and heat seat because it's like getting into a cold bathtub. I turn it on for ten minutes before I get in there. The tub uses a lot of water though, but it is more comfortable and it takes a little more time to shower than doing a bath.

We went with what the representative from Safe Step was saying when he came out because we liked it, so we started to go that way. He was very knowledgeable and friendly, and he talked about the tub and the different jets and stuff on it. We didn't have any problem. The installation crew was very nice, they cleaned after themselves, and they were thorough. They came in, did what they had to do, and left. I haven't used my Safe Step yet, but I think I'm going to enjoy it.

My wife was perusing the internet and came up with two different brands, Safe Step and Jacuzzi. In the area of the country that we live in, Safe Step is manufactured about 50 miles from our home. It was made in America so that’s why we chose them. I had scheduled an appointment for Safe Step to come by and meet with us but with my wife’s illness, I had to reschedule a couple of times and I thought they might get discouraged. But finally, the gentlemen came about 5:30 one afternoon, spent about two hours explaining to us and showing us the videos, and we looked at where it was going to go and made the sale. They were more like friends or neighbors than they were just salesmen. I got in from work about the time that the installation team was finishing up. My wife said they were very friendly, cordial and professional in the way they installed the tub. They’ve done a good job, cleaned up after themselves, and interacted with her.

Safe Step tubs are manufactured in the town we live in. We got the walk-in tub and my husband loves it. He is handicapped and it was getting very hard for him to climb in and out of a regular tub. But with Safe Step, it's easier for him to sit down and take a bath, instead of trying to stand up and not fall over. Having the tub is a convenience for him and a pleasure for me. I love it for soaking in. Yesterday, I was volunteering at a place where I was standing on concrete floor and bending over. I was very tired and I came home full of aches. I soaked for about an hour and I was great. It definitely got rid of the aching in my back.

Safe Step's sales representative was very positive, very good and incredible. Their installation team were terrific. They showed up at 8:30 and they walked out at 1:30 with no mess, no nothing. I live in a condo and found them vacuuming the entry way where they had walked in. I really like it when I turn the tub on and the bubbles come up and makes my skin smooth. It’s just fabulous to be in a tub again. I was very pleased with the whole experience from the minute the guy walked in to tell me about buying it until it was done.

Safe Step's installation team knocked a couple of my items, but they were lucky because they didn't do more damage than what they did. I didn't notice until they were gone, and I fixed it myself. On the other hand, everything was okay with the sales rep. I like the tub's hot water, bubbles, and jets. They would spray water out, and it's good for my skin. However, I made one mistake when I got in and filled it up, and I didn't have the door closed all the way down, so the water ran out on the floor. It made a mess. I only got to use my Safe Step one time, though, because I've had hernia surgery, and I can't get in the tub yet. I just had another shower put in before I had the walk-in tub, and I've been having to use it. I could probably recommend it.

I have called several times to have several repairs done to my Safe Step tub. Starting in February of 2015, I had a leak in the plumbing. When I called, I was told to find a plumber to do the job and they will get paid directly from Safe Step. Plumber did the job but was not happy with how payment was handled. So it was no wonder that he would not do a job for this company again. In February of 2016 I contacted Safe Step again to have the heater in the seat and the lights repaired. They told me to find an electrician and they will do the same like the plumber. Well, that did not go over too well so I asked them to find one that will work with them. I have not heard anything since then and my recent calls keep going to voicemail and are not being returned. If you live in Hawaii and do not reside on Oahu my advice to you would be to think twice before you buy. They may have a good warranty but only if you live in certain areas!

We got a Safe Step walk-in tub and their installation team was very pleasant, thorough, and fast. Their sales rep was also very good. We love our tub and everything about it. I can’t even get my grandkids out of it.

My aunt told me about Safe Step. She had one and she loved it. The sales rep was a nice guy and he knew what he was doing and talking about to make a deal with us. Their installation team pretty much kept to themselves. I'd look in on them and see how they're doing, if they needed anything, and they were real nice. As for the tub, I like the massaging jets.

First of all they send down fast talking sale man and by the time he gets done you are so tired. He said you need this... you should buy this... about 3 times. They won't come up front and tell you the price until you ready to sign. Don't like tub because it take too long to fill, my toes are all shrivel up by the time the tub fills up. Also had to buy new water heater which again more money. Sorry we ever bought the tub.

I love the massage and the micro clean features of my Safe Step walk-in tub. Their sales rep and installation team were good, too!

My husband called Safe Step. They came to inspect the very next day and set up an appointment. Premier Bath was the other one we were checking into but they never got back with us. We were just researching but we decided to go with Safe Step. We were most impressed with their installation team. They came here yesterday because we had a problem with one of the jets which they found and fixed.

I love Safe Step Walk-in Tubs. Their representatives and the installation team were wonderful. They had a great sense of humor, too. I was busting them so they went along good. My favorite thing with the tub is being able to get in there, relaxing, soaking and sitting there for hours.

The Safe Step sales rep was great. He described everything and went through everything completely. The installers were great too. They came, got the walk-in tub put in and got everything cleaned up in a timely, efficient manner. I definitely like the tub for relaxation and my favorite part is definitely the jets.

The sales rep only came for the one visit when we bought the tub. He was pleasant and answered questions. The installation team was also great and super, and my husband was pleased. He said they were very well trained and knew what they were doing. With our new Safe Step tub, we like to get to sit down for the shower and at our age and our physical condition, it's difficult sometimes to stand up. I have waist-long hair and I was going to cut it off but just to stand up to get it all shampooed was a hassle. And now, I don't have to. Everything is easier with it now and it does feel good on my body.

I was tired of going to the gym to use a hot tub. So I got myself a tub from Safe Step. They're fantastically awesome, from the sales rep to the installers. We had a problem with the circulation pump and they had to borrow it from another unit they had on the truck. But they got me in on the same day. I haven’t been able to use it because I had a shot in my lower back and I couldn’t use hot tubs or bathtubs. But for the first couple of times I did use it, I felt very relaxed in it. My problem with it would be how the water drains. And it seems to sit on the top of the tub and I have to use a squeegee to get it to go into the tub after I'm done taking a shower. But I like everything about my tub. I like the whole product design and the installation process, though it was a little noisy, but they couldn't help it.

My wife and I are both old and we haven’t had a bath in a bathtub in years, and so we enjoy our Safe Step tub very well. Their sales rep was very nice. He explained everything to us and the installers did great and cleaned up the tub. The tub does wonders for our legs and it's relaxing, too. I sit in there for 30 minutes when I'm tired.

My mother convinced me to get a Safe Step Walk-in Tub and I like the whole thing about it. I don't have to crawl in and I can just get in. I'd recommend it.

Interactions with the sales rep of Safe Step were very pleasant and mostly informative. However, they educated before the fact and not after. And that’s something that Safe Step needs to work with their sales rep a little bit better on. They need to educate them more on the way things have to be manipulated in order to do the installation. There’s turning and twisting that they have to do to get the tub in the home. So even though they’ve got this measurement that fits, they have to understand the measurement that is greatly larger where they have to turn the piece of equipment to get it in there. And this guy didn’t take that into consideration. But the installers seemed very nice and informative. They were very courteous about doing as minimal destruction and they explained everything that they were going to have to do.

I like the jets in our Safe Step tub. The sales rep I dealt with explained everything very well. He was very polite and we talked about baths for a while. The guys who did the installation were in and out, but I noticed the next day that there’s a scrape mark in the bathroom.

My husband saw Safe Step's ad, contacted them, and talked me into getting a walk-in tub. The salesman came out to explain it and he made a very convincing case. We got one and we've been very happy with it - it's what I wanted. I like the Jacuzzi and the bubbles it makes in the water as it's supposed to be good for your skin. The tickling from the Jacuzzi also helps out on my many aches and pains. Those are the two things I use pretty much, otherwise I just take a bath. It's been a very satisfactory experience and I'd recommend Safe Step.

The sales representative of Safe Step were awesome. The installation team were wonderful too. They told me every button and screw and what these do. The tub is my favorite. I love the herb bubbles. It’s helping my hives. I’d live in it if I could. I've had my friends come over and look at the tub and they said that it looks so nice.

I saw Safe Step in a magazine ad and they were the first and only one I saw so I chose to go with them. Their sales rep was friendly, courteous and explained the contract and the product to me. Then their installation team was here for a good while putting it in and were very friendly. We conversed and they told me all the things I needed to know about what to do and not to do with the tub and they cleaned up after themselves. They said the company wanted to take pictures of people, so they took a picture of me in the tub before they put it. I'm very happy with, but when the tub got put in, I felt I don't want the old bathroom. So I'm on hold now and haven't turned it on nor filled it up since I'm getting the rest of my bathroom done, but I'm excited. Overall, they were professional and they connected the right pipes and did a good job installing it.

Safe Step's installation team was nice. However, they didn't hook up my spray nozzle. Although my basement is full, I don't think it would be too much trouble to hook and fix it. I'm hoping I can get that fixed, but other than that, I love it. I like being able to get back in the tub and soaking my feet. I still need somebody to help me a little bit, but I can get the spray on towards my back and legs, all by myself. Also, I have arthritis in my shoulders, and can't raise my arms. I'm in a good deal of pain, and a hot bath always helps.

I like Safe Step Walk-in Tub especially the massaging feature. I have less aches and pains from the therapeutic effect of the tub and I'm more relaxed. I think it's a good investment and as I'm getting older, I find a greater need for it. The sales representative came out, visited and went through all the questions that I had and information that he had to give to me, so I know what I was doing. Then I watched what the installation team were doing and made sure they were doing it to my satisfaction. They cleaned up after themselves. So overall, it's a very good experience.

I called one of the Safe Step Walk-in Tubs representatives in Tennessee, and he knew what he was talking about and assured me that the product had a very good warranty on it. Within a few days, I was called by the salesman who is a gentleman from Denver and said he could come right down and talk to me about it, which he did. He did a very good job of convincing me that the installation of the tub could be done here on time and with all the guarantees and that they could be out in a week, which I didn’t believe at all but they were. He also said that the installation could be done in half a day, which was exactly what they did do. The installation guys did an excellent job and knew what they were doing. I could tell by watching their work. They were very efficient and gave me confidence that the thing would work right.

Being 75 years old and using a body soap in the shower, it gets slippery and I can't even wash my head with one hand. That’s when I said, “I could afford it. I'm going to go with it and see what happens with the walk-in tub.” I chose Safe Step for several reasons. One, the door squared the bottom. Two, I don’t have a hose hanging down. It goes into the unit for the showerhead. And three, the drain doesn’t go down to pull the plug. It's got a drain handle on it that’s more effective.

Safe Step Walk-in Tub is great. I've heard good things about them and so far, everything went well. Their sales rep was great and helped us out quite a bit. But I almost missed the installation because when I got to the house, they were already working on it and almost finished. But those guys were also great and really professional. They went through the instructions, the whole nine yards. It's my mother's tub, but I like all the new features that they have like the bubble and the massage feature. I'm crazy about all of it. As a matter of fact, I have recommended it to somebody. I'm also thinking about trying to get one in my house.

The Safe Step tub is for my wife but she's in a nursing home. It takes me longer to take a bath in the walk-in tub. I have a problem with the access panel, though. It's magnetic and it keeps on falling out.

A friend of mine has a Safe Step tub and he said he likes it, so we decided to get our tub from them, too. I could have bought one a lot cheaper, and that's the only drawback I got against it, but It's what my wife wanted. My wife and I are 80 years old, and the tub helps us a bunch.

I'm 84 years old and I've been thinking about getting a walk-in tub for a long time. And when I looked it up on the computer, I decided on going for Safe Step. Their sales rep and the installers were very nice and they were all very helpful. I've had my Safe Step for over a month now but I still haven't figured out how to turn on the jets. And I was really looking forward to them. But one gentleman actually went through the routine to help work everything out. But for some reason, I didn't get that particular step and I've tried everything but I still can't turn them on.

We moved from Atlanta up to where we are now at West End, North Carolina. The house had two bathtubs with showers; one was a remote shower, the other shower is in the tub. I'm 86 and my wife's 81, and because we can't reach and lift our feet up high enough to get in the regular tub, I decided to put in one of the walk-in tubs.

I've only been able to be in my Safe Step tub once, which was a wonderful experience. Because my son-in-law was tiling the bathroom and he's not well, so it takes him a while. He's finished now so I'm pretty sure I'll be able to get in there. But my first experience in there was like heaven. The bubbles were awesome because I have fibromyalgia and arthritis. I came out of there with no pain. Slept like a baby. I'm looking forward to being able to get in there more often as soon as he finishes the bathroom.

All of the people from Safe Step were awesome and I appreciate it. The installers need to be patted on the back. I'm a nuclear engineer and a very big-time perfectionist. Every bead they did with the caulk is perfect. I went with Safe Step because their salesman taught me that it would have been a little bit bigger of a jump for me to get into Premier's tub than in Safe Step's because I'm in a wheelchair. He said that Safe Step's tub is so low to the ground, I can step into it on my own. He's a good guy and made me feel comfortable like they weren't going to rip me off. People love to mess over handicapped people and I think I have stupid written on my forehead. He also showed me how much money I could make as an incentive.

The installation team was very good. However, nobody told me that the tub took more than 40 gallons of hot water. When the salesperson measured the space, he said that it was fine and if they'll have any difficulties, they'll shove it through the window. I agreed as long as they didn’t tear off my frame. Initially, Safe Step was going to put in a tub that was too big. I had three tubs before they finally got one in. By the third time, I had already decided that I just didn’t want it because it was beginning to be a hassle. So they sent me a baby tub so that I could pay them. They ordered this thing from someplace with the doors off just to make it fit. This tub is so small and it's the worst thing I've ever seen.

My husband had fallen in my original tub, and that can't happen. I saw Safe Step in a magazine, so I thought I would inquire about it. I didn't particularly like the rep asking questions about our health, and him saying he needed the deposit before they could do anything. I gave the deposit, but I don't see a receipt for that deposit coming back to me. On the other hand, I like the tub. Although we haven't used it that much because my husband has been sick, the availability is what I like. Moreover, it has enhanced the appearance of the bathroom and we like that a lot.

Excellent experience with Safe Step. The salesman was very good and the price was better than the others. The person who installed the tub did a great job. It was a terrific installation. We've only had the tub for a short time and I haven’t used it, but my husband has used it several times and is really enjoying it. It's going to work out great for him and he seems to be satisfied. We’d certainly recommend Safe Step to anybody who wants to pay the amount of money. It's very expensive, but it's something that was needed for my husband because he has severe joint problems.

We got a Safe Step tub and we really like their price. The salesman was very nice, helpful, and knowledgeable. The installation team was great, too. They were very professional, clean, and organized. The tub is very comfortable and using it is an enjoyable experience.

I watched one of Safe Step's half hour programs and thought it would be good for me and my husband especially because he has a bad back. The lifetime guarantee was also another factor. The sales representative was very knowledgeable and answered all of my questions. The tub was much less expensive than I thought it was going to be. The installation team did their work and explained everything to me. Everything worked.

I check things out very carefully and where things were made and so choosing to purchase from Safe Step was the end result. My interaction with the sales rep was satisfactory and the people who installed the tub knew their business. I've been happy with my Safe Step experience though we've only used the tub once.

The small bubbles in the tub and the seated heat were Safe Step's selling point so we got them. I like those features and I like playing around with the colors of the lights in the tub. Ever since we have it, we're more relaxed. My wife was in it last night and she stayed in there for a while.

I have MS and I can't get in and out of our bathtub. I fell the last four times I got in it and the neighbors were getting a little upset with me of not showering, so we had to do something. I also have diabetes and have a real problem with dry skin, and Safe Step has really made a difference. I was very surprised and it's almost like a miracle. We were very pleased with the price, the microbubbles, and the help that they gave us in having different wirings put in. The sales representative went out of their way to make sure that we had what we wanted and called us from the main office several times to make sure that what we wanted was being done. They also helped us in getting the electricity put in properly. Then we had a good time with the installation team that came to our home. They were friendly and cleaned up after themselves.

I was inquiring for a non-expensive job when I saw Safe Step's ad. I thought it was very similar so I called them and their guy came down and took measurements. A week or so later, they called and came here, did the job, and didn’t bother me with anything. They just mind their own business. They cleaned up their mess and left after they were done. I'm very satisfied. Since I got the tub installed, I'm more relaxed. I like the grab bars more than anything else and one of the installation guys had me show him where I wanted them. I also showed him where I wanted the jets.

I had wanted a walk-in tub for years. Safe Step said they were made in Tennessee and I like that. The first night that we could take a bath in it my husband really enjoyed it and it has taken the pain in his knee away. I had so looked forward to that tub so I also got in that night and stayed maybe 30 minutes. When I got out, I was so weak. Unfortunately, I had a heart surgery in September and had lots of problems. And so I haven’t been able to use it. But I love the shower even though I paid way too much for it. And I feel safe in it. I just recommended it to my best friend yesterday.

My wife decided to get a Safe Step walk-in tub. I would never have even considered it. I like a shower. They're talking about the little bubbles and stuff that heal things but baths are not clean. Showers are clean. She has EMS and getting weaker, and couldn't sit up on the stool in the shower. We had to spend money having an old tub converted to a walk-in shower to get a sit down tub. She loves it but to me, it's hard get in and out of it. Going in the door, I have to sit down and turn sideways to get the door closed.

We've seen Safe Step's ad on TV quite a bit and my husband told me to call them. Their sales rep was really nice and very knowledgeable about it. It was a great experience. The installation team was fantastic, too. We're really enjoying our bath tub. I like that I am able to sit down and get up without having to crawl out of it. It has bothered my knee but I've noticed in the past week, it's finally stopped hurting like it was at first.

I had Safe Step installed in my new house. I went down and looked at it today as I haven't moved yet. I love it. I think my son's going to call them about the bars that they want to put on my wall since I don't need them.

I like Safe Step's price and their salesman who had a good demonstration. The follow up was good and I even received a letter from the salesman congratulating us on being able to sell it to us. The tub is still new to us but we haven’t had any problems. We like everything about it. I've been well satisfied and my wife loves it, too.

Safe Step's representative was good to talk to and has done a good job representing Safe Step. The installation team did a good job as well. I would like to sit in there and soak in my walk-in bathtub and I like the warm swirling water. Overall, I'm satisfied and I'd recommend Safe Step to anybody.

I've had my Safe Step walk-in tub for about a month now. I feel a little cleaner since I started using it and I like the jet tub part of it. The sales rep and the installation team were great.

Safe Step has lifetime warranty so we chose them. Their sales rep came twice and was very nice. She let me watch videos, showed me all the information and showed me exactly how they would tear out my old bathtub. I like everything about their tub. The jets and the oxygenation really help with my lower legs and feet for diabetes, and I like the hand-held shower cause I really like to shower off after I take a bath. My grandson who's 4 loves it too. He took a bath last night and took another one this morning. Since its installation, my skin feels a whole lot better. I enjoy my bath and I've got all kinds of bathing essentials, use the massage and turn the lights off. I've used Epsom salts and Dead Sea salts to make it just like a spa. I really enjoy it.

I purchased Safe Step because I heard that they were top of the line. I like the jets. I like being able to sit in the warm bubbling water and get in and out of it. However, although it does get rid of the water fast, I'm surprised that it seems like it takes a little bit of time to fill it. But other than that, I'm glad that I am able to take a bath again. I haven't been able to in a long time. Also, I can use it to shower since I'm in the middle of getting my bathroom redone, and I had my showers taken out, but there is the portable shower in the tub. It's very relaxing, a stress reliever, and it's worth it. In addition, the installation team did a good job.

We bought from Safe Step because of the reviews and quality of the product. The sales reps were great. They came out and showed the tub. When the installation people came to put it in, they were very nice, did everything, and cleaned up. Safe Step called several times since then to check on it. My mom likes the jets and micros, and she seems to have less aches and pains. The only dislike we found is that using the jets increase our power bill quite a bit. The electricity of using and leaving it running for quite some time is the only disadvantage. Everything else has been an advantage.

I chose Safe Step because of the warranty and it's American-made. Right off the bat, everything was fine dandy. The sales rep was super, and the installation team was polite and thorough. They’ve done a good job. The tub is for my mom and she loves it. She says it works with the therapy part and she is very happy with it.

I decided I wanted to get a tub, and Safe Step was my first choice. I love the it! It's wonderful, and I like my shower.

I purchased from Safe Step because number one, everything's made here in America and number two they're all fiber glass tubs, not plastic. The installers were fantastic. They came in, tore out the bathroom, put it all back together in about eight hours. That was including all the plumbing, electrical, all the finish work. And they didn't leave any dirt whatsoever when they left.

I had seen the ad for the Safe Step Bathtubs and decided to get them because they have a lifetime warranty on their product. The sales representative I dealt with was lovely and he covered everything. However, there were a couple of things that I requested from him such as where the shower head should go and why. But the installation team have their own way of installing it, wherein the shower head faces the person sitting. So in their case, there was a lack of communication between one person and the other. I wanted the shower head to go in the back, so my shower head did not have to be moved. I told them about it and they said, "Oh, no. This is what we're supposed to do." After all the work was done, they then went back and verified it, then they told me that I was right.

I have the tub for only three weeks now and have been in it once. It's so sophisticated. I drive a Porsche sports car for about a year now and there are buttons I still can't figure out and I'm feeling the same way with the tub. I shampooed my hair and couldn’t get the spray to work, so I took my head on to the faucet. I have to call the guy who explained it to me and see how he worked the spray. I also couldn’t figure out how to let the water out so I had to climb over the thing to get out. I have the cheat sheet and finally found out how to. Everything else is fine and I'm very happy with Safe Step. They were very nice, polite, and gentlemanly. The installation team was wonderful and did a super job. I'm very satisfied with the tub so far.

Safe Step was wonderful. They got the tub in in half a day and I have thoroughly enjoyed it, especially the jets. The sales rep was very knowledgeable and helpful. Comparing to other brands, I thought that Safe Step's was presented better and the guarantees and warranties were much better as well. I would recommend them to anyone.

Safe Step seemed to be the best so I went with them. Everybody there seemed nice and very professional. However, the door of the tub needs to be a bit wider because when I get in, it makes it kind of a little high elevation with the door because the door swings in. Also, my main concern is that I have not gotten a bill yet. Other than those, I like it so far.

My previous tub was too big under the floor so when I saw Safe Step's ad on TV, that’s when I called them. I had no idea how expensive it was, but it's worth every penny of it. The tub is amazing and it's unbelievable how nice it is. I don’t see how anybody can get by without one. It feels great to get in and out of it. And it seems like I can get a lot cleaner than I could with a shower.

Our old tub had sliding glass doors and twice I had not quite gotten my right foot totally up over the rim of the tub and I fell out of the shower twice. So I talked to my husband and said, "Maybe this is not gonna be the long term solution. We need to look for something, if we're gonna stay here in this house. We do need to redo the bathroom, we do need to get something safer, we need to get something figured out here." My husband and I are getting older, and I thought If something happens to us, we're in a walker or a wheelchair or whatever else happens to us, we still need to be able to be bathed.

Compared to other walk-in bathtub companies, Safe Step's quality was better and their features were included in the price. We had a very nice discussion with the sales rep and he was very nice and informative. Their installation team was professional and they did a good job. I haven't used our tub yet but I think it's a very nice and put-together piece of equipment. My mother-in-law thinks it's very comfortable and I think it's what she actually expected when she made the purchase. Overall, it's an excellent product.

I was convinced to buy the walk-in bathtub after talking to the Safe Step salesman. He was real nice. The installers took the old tub out and put the new one in. The whole experience was pleasant. I like the tub and the jets. I feel relaxed, and have recommended it to others.

We just had the Safe Step installed two weeks ago. The sales rep was very polite in his presentation and we were very pleased to have him. The installers were excellent in doing their work the day that they put the walk-in shower. I like the chair feature very much. I'm more relaxed and I feel confident in since having my Safe Step walk-in shower.

I have emphysema and I can't step over a regular tub so we purchased a walk-in tub from Safe Step. I have also recommended it to my friends. Everything was good from their sales rep to their installation team. I really haven't filled it up to where all the jets are but it feels good not to be stepping over into a tub and losing balance. I just walk in and sit down and close the door.

I got Safe Step because it's made in America and I like all its features, especially being able to sit down on the warm surface. The sales representative was great, knowledgeable and friendly, I couldn’t ask for anything better. The installation team were perfect. They knew exactly what they were doing and there were no messes. Overall it's a great product.

Safe Step was the best walk-in tub company among the companies I checked out. Their sales representative, Chad, was very nice, helpful and knowledgeable. After he left, he told me to call him if I needed anything before the installer comes. So far, the only problem I have was not getting enough hot water. So, I called Chad and he said I probably needed a bigger hot water heater. He went and checked it out. I also had my plumber come out to check. Now, he's going to see if he can put in the regular one which would be about a 50, 10 gallons more than what I have. If not, he'll have to tear all that out. All this was not explained to me. My plumber will let me know. And if I have any problem, I'll call Chad. Other than that, I love it. It looks good and it felt good when I got in there a couple of times. Also, my installer was very nice. I have recommended them to others.

The Safe Step tub sales rep was very knowledgeable and friendly with me. I love the air bubbles. I had a bruised heel and using the tub makes it easier for me to walk.

Safe Step Walk-in Tub costs quite a bit. We’re on retirement income and I didn’t think my wife would go for it but after she decided that we would buy it, I told the salesman that I would have given him a snowball’s chance of making that sale. But he did! And I had a nice bath in it this morning. However, I had problems figuring all those switches out, but I think I might have it under control now. I also found out how to make them go a point down, that way they don’t go all over the ceiling. I like the water hot and I’ve ran out of hot water. We just built this house and our 50-gallon hot water tank is brand new. I don’t wanna buy another one. But there's this kind where it heats the water as it goes through the coils and the water is constantly heated that we need not have a tank to keep hot hour after hour. I wonder if that works on one of these things? I'm satisfied, but I’ll like it even better when I get everything figured out.