Safe Step Walk-In Tub Reviews

My husband and I are getting to where we can't stand up in the shower and can't get in and out of a regular bathtub. So, we chose to go with Safe Step because we could sit in it. They have good reps and the installation team that came was fantastic. They showed me everything about it and even cleaned up after they were done. I really like the water jets. I feel more relaxed and the MicroSoothe exfoliates which helps with my skin. My husband and I use it and everything has been great.

We've been thinking about Safe Step Walk-in Tub for sometime before, and we decided to call them when I saw them in an ad on TV. Their sales rep seemed very nice and their installation team did a good job. So far, we're enjoying it. It's really good. One of the burners on my hot water heater went out and I didn’t have a lot of hot water, but I put a new hot water heater in and now I'm fine.

I was very pleased with the sales rep from Safe Step and I feel very safe in the tub. It's so expensive that I was a little bit hesitant at first. I'm only in my 70s and most of their advertisers are in their 80s. But I have balance issues and I was so afraid to get in and out of my other tub. So I thought, why wait for something so expensive? I could go ahead and get it now before I have a fall or something like that. I like the water massage, hydrotherapy, microbubbles and that I can put my feet up, relax in it and just read my puzzles. I can still take a shower but I love my tub that I can really sit and soak in. It is a good spa experience and I feel that I deserve it.

The Safe Step sales representative I talked to was very knowledgeable. He was able to explain the warranties and different models to me and I got lifetime warranty parts and labor. The installation team was excellent. They did a great a job and they cleaned up so well after themselves. I was very pleased. I haven't had a chance to use the tub that much but it's a great thing to have. I've just had hip replacement surgery so I haven't been able to get back in it quite yet. I am so looking forward to the jets working on my back. I'm very pleased with Safe Step and I like the fact they're made in Tennessee. I also like the fact that the guy from Atlanta called me to let me know what they were doing, was finishing up my tub and when they were delivered. Everybody that I've dealt with has been wonderful.

We were taking showers all the time and I couldn't stand up long enough to take a good shower and we'd been having trouble getting out of our regular bathtub. So we decided we want to get something a little safer. The sales rep we spoke with was good and the installation team did a really good job and cleaned up everything. I'm having a back problem, but I can get in the Safe Step tub and just relax. The massaging shooters help as well. Everything has been so much better since having our Safe Step tub installed. The experience has been good so far and I'd recommend it.

I liked Safe Step's complete assembly. It's well-worth the price. The sales rep was great and the installers were very good, very accommodating and quick. I'm pretty stressed out right now but the tub helps with what's going on here right now. I get relaxed after using it and I like the jets in the tub.

It has been a good experience with Safe Step and I'm enjoying the tub. One of the jets at the feet comes out on a regular basis, so then we will stick and pop it back in there. But those two seem to come out with the water pressure. They're not hard to stick back in there, but they're not very stable in the tub. But I'm seeing benefits from the tub. I have a lot of physical pain, so at times I go in there and use the Epsom salt and relax, then it helps me sleep better. I really like it although it's quite an investment.

I learned about Safe Step through the internet. Their sales rep was good and the installation team did fine. I'd recommend them to a friend.

The Safe Step Walk-in Tub rep talked my head off. He was very knowledgeable. The installation team did a really good job. They were very professional and they cleaned up everything. The water jets are my favorite. Now, I have less aches and pains. I would definitely recommend it to a friend.

The guy that sold the Safe Step tub to me never said there were two different sizes. After they put it in, I called them about something and they said that I got the taller one which takes 20 minutes to fill up. I’ve only used it twice. I could've gotten the smaller one which would've been cheaper but the sales rep was more interested in selling the bigger sized one because he would get more money on it. I would've been more satisfied if it had been the smaller one. Other than that, the installers did a nice job of putting it in. They were just about done when we had a power interruption. They said I should call them if the power came back on and it did about 15 or 20 minutes after they left. I called them and they came right back and finished the job.

I have the Parkinson’s disease, and I was scared to be in a regular tub so I bought a Safe Step walk-in tub. So far, it has helped with the dryness. My favorite feature would be the jets which is the relaxing part.

My husband had trouble getting in our old tub so he wanted one that was a bit easier to get in and out of, and the Safe Step Walk-in Tub has been better than I thought it would be. We've been enjoying it. We had a nice talk with the sales rep, then it was really nice that the installers cleaned up after the installation. The tub is a good thing to have and we hope everything keeps going fine.

Compared to other providers, Safe Step's quality seems better, was more reliable and would have more customer support with the sales response to my inquiry. My interactions with their sales rep was good. However, contrary to what she advised not to have my old tub replaced, I decided to supplement my existing bathroom on the first floor which is much more accessible to me than the second floor bathroom which would have left me with a full bathroom upstairs.

Safe Step's salesman explained the product and answered all of our questions. He was the reason why we chose to go with them. The installation of the tub went fine as well. It's a good tub and I like it. The tub massages my legs and back and I could get in and out of it easily. I'm satisfied with our Safe Step.

I've seen Safe Step on TV and then I started researching it. I really liked the door setup, so I didn’t have to worry about my mom’s legs trying to get around that door. The sales rep gave me some real good benefits. Also, the installation crew was great. My mother likes the heated seat because it keeps her warm while the tub’s filling up. She also appreciates the jets on her legs. We love our walk-in tub and my mother is able to walk a little better since we got it.

A gentleman from Safe Step came out and we liked what we saw so we bought from them. He explained everything pretty good to us. The installation team was very accommodating. They did come a little earlier than I was scheduled and put it in for me because of my broken shoulder, and that helped me a lot. That was very nice of them and it's awesome. The tub is very relaxing. I like the tiny, tiny bubbles.

I'm 93 years old and I got a Safe Step tub mainly because I'd be able to walk in it so it's more convenient for me. Also, they had a better financial deal. So far, we got along real well. However, it's too high. If one has a claustrophobia, it's pretty bad. Nevertheless, I would recommend it.

We are enjoying our Safe Step tub and I’d recommend it. It helps and does what it needs to do. I’m a lot more relaxed when I get out. Everything was also good with their sales reps and installation team.

I cannot get anyone from Safe Step/ the BBB to help me. I am a disabled Vietnam War veteran and my wife has a broken hip problem and no one seems to want to help. Bought this tub 5-10-2011, paid fifteen thousand dollars for it thinking I was dealing with a reputable company. My tub is leaking, have notified installer, Safe Step, BBB, ABC News and no one will wants to help me. It's like I don't exist, the tub is leaking in my basement, the tub door is leaking, it's falling apart. I wish that I had never heard of these people. They advertise in my American Legion and AARP magazines and naive me thought they were being endorsed by the American Legion and AARP. Again I guess if you pay, you can play. Y'all are my last hope, I don't have the money for a lawyer to sue these people.

I got a Safe Step because I fell out of my tub twice. However, it took four months to get the tub, and it was horrible. I don't know what their problem was. The money was right there, and I've paid half of it before they even started anything. But other than that, the installation team knew what they were doing, and also cleaned up afterwards. The tub is fine just the way it is. It's really nice to be able to sit down in it, then walk out without falling. It's great, and I like it a lot.

We heard somebody in Barren County had gotten a Safe Step tub and we got interested in it. We checked with Lowe’s and there was one which was put in and completed. But in Lowe’s, they send out somebody to put it in for you and you have to pay them separately which was not right. With Safe Step, the sales rep was perfect. He had a van and a bathtub hooked up in the back of it. We checked it right there on the spot. The installers worked hard and the work was done in a day. It’s hard to get used to all the controls on it, but it's fine once you do. The tub could help with aches and pains too. I’ve told people about it. We were told that if we found a friend or a relative that would buy one, we'd be given $500. That’s quite a bit of money for telling somebody about it.

I went with Safe Step because of the military discount. The experience from the sales rep to the installation was good. The microbubbles helped my wife's skin problem, and we're also more relaxed when we use the tub. I also like being able to sit in it because with a regular tub, I've had problems sitting down and getting back up.

I'm a cancer patient, and I needed a tub that I could get in and out of. The sales rep from Safe Step was great, and I bought their tub because of the microbubbles. The installation was fantastic. Everything went fine. Now, I can get in and out of the tub, without being afraid that I might fall.

Safe Step's sales reps were all wonderful and the installation was perfect. I like the tub's lifetime guarantee and the jets feature of the tub which helps with the aches and pains. Plus, my mom can get in and out of it real good.

I chose Safe Step tub because of their value and because they could get it in quicker than anyone else. The sales representative who came to our home was excellent and he was very knowledgeable and very helpful. Installation team were amazing. They had the tub in and they had it installed in under four hours. When they left it, it looked like the tub had always been there. There was no mess. There was absolutely nothing I can say that went wrong with that installation. It's absolutely perfect. I know that it was very relaxing for my husband, without a doubt. It's a really great product and I highly recommend it.

I had a gentleman from Safe Step come by here and talked to me about their product, and it worked out real well. Their tub was about $2,000 cheaper than others. The installers were real good as well. I like the water jets part. The tub helped me a little bit.

The sales rep of Safe Step was a good guy. He had some good comparisons and seemed very knowledgeable about his project. The delivery team did a great job, as well. I use my Safe Step walk-in bathtub twice a week and I sleep extremely well afterward. I also feel very good the next morning. It's really been a pleasure to me. Safe Step seemed like a great product and they seemed like a great company, too. They had good follow up and had good people.

We like Safe Step walk-in tub and use it a lot. I looked at quite a few of them and I think Safe Step is top and number one, the quality and the service. We're happy with it. We were pleased with the salesman and everything he said. He gave us all the information we needed and showed us the film. I was in sales so I know a good salesman and he is a very good. We had one question about the jets and he took care of the situation. They came back real quick and there's no problem. The salesman backed the tub up and we're very surprised with the equipment itself. It's very nice and easy to operate. It does what it's supposed to do and the only problem I have is I almost fall asleep in it. The installation team was very good and nice and I really had fun with them. They went and did their job, what they are supposed to do, and they did it in time. However, one surprise we had is we didn't realize the tub took that much water, but we're taking care of that.

My wife has seen Safe Step Walk-in Tubs online. She liked their ad better than somebody else so we went with them. Their sales rep was a good guy and the two installers were excellent people. I would hire them to do anything. I like the tub's jets feature. However, my hot water tank isn't big enough to fill it up all at once. I have to wait 10 minutes and finish. I don't use the tub part as much as the shower but I have a bad back and I'm in the whirlpool 2-3 times a week. The rest of the time, I just take a shower. It was a good experience and I'm glad I got the tub.

I like everything about my Safe Step tub. It's American made and the massage part helped with my pain levels and the light therapy is pretty. I'm very satisfied with it. When their sales rep came in, we went over the options and arrived at an agreed price. Then in about 30 days, I had my tub. The installers were very nice and courteous. They even went above and beyond what I was expecting. Every aspect of it has lived up towards what I expected and I have recommended them to several people.

I have been trying for the last couple years with Premier but they kept giving me a runaround so I went with Safe Step. Speaking with their sales representative was wonderful and the installation was very good. The tub was put in neatly, and I had no problem at all. I like how I can easily get in and out of the tub. I can sit down and be comfortable, and it's beautiful. The jets are very soothing and nice.

I'm impressed with Safe Step Walk-in Tubs since it's made in America. I like the water pressure that massages my back, but the two jets near the front and back of the legs don't do a whole lot for me. They should have been up a little higher for the legs. I have back trouble and the pain isn't really in my back. It always goes down the legs, all the way up above the knees. Some of them go all the way from the hip bone down. It would have felt better to me if there had been two where they are and two more up higher.

I just bought a Safe Step tub. The sales rep showed good salesmanship. I just got back from the doctor when the installers got here and they did a good job. I like the tub's massage and jets. When I got my hands up there, I can pull myself in there and that's great to have. For anybody that can't walk or got arthritis in the knees, it's something that they need. It's also great for any person over 60 on up to 70, 80. I feel more relaxed and my arthritis doesn't even act up like it ought to. It is good for my wife too because she's standing on her feet all day and it deep massages her feet.

We were looking around for a tub and decided to get the Safe Step. One of the jets is bad and they are going to solve it. Other than that, everything is dandy.

The salesman was top notch. He didn't sell us the product, because we were already sold. The Safe Step walk-in tub seemed to have more accommodations than the others did. But the salesman did such a thorough job that we felt very confident in going that direction. The installers were a lot of fun. I like the color of the tub, and the pressure on my lower back which helps a great deal.

I talked to a few walk-in tub companies but Safe Step's price was a little bit better than the other one. Their staff were all fine but I wouldn’t recommend Safe Step Walk-in Tubs to anybody at that price. It's not worth it. Also with the tub door opening in instead of out, it’s hard to get in there and then close the door with someone inside it.

I like Safe Step Walk-in Tubs and it has a lot of features. I'm just enjoying them all. My experience with their sales reps was also good and the installers did really well. I'm a little bit more relaxed and have less aches and pains.

The salesperson was very good, nice and knowledgeable about the products. The installers did the work in a reasonable time and they were very good and explained everything else. The tub is relaxing and I like it, as well as its jets.

I had a leak in my tub so I went with Safe Step, but I need them to come back because the shower head is leaking in my wall. I also put a shower in.

Everything is fine with the Safe Step sales and installation team. Since I've had the tub, I feel more relaxed. I like its microbubbles feature and I'm very, very satisfied with my experience with Safe Step.

We had a jet tub that was a little high to get in and out of and in our age we got to be safer, so we got the Safe Step walk-in tub. The reps were nice to us. However, the installers didn't finish the one section but our son was here and said he would do it. My husband has enjoyed the jets but not me. I am not too thrilled with the shower arrangement, but I will get used to it.

We're too old and can't get in a bath tub, so we contacted Safe Step. The installers were good and left our place all clean. The price is a little high but we can manage. I recommend them.

Safe Step was going to put the tub inside the bathroom in my room, which was small. Their representative told me that he thought the tub should be put in the big bathroom to which I agreed with. However, I saw in the bathroom that the tub itself was so small. It looks like they put in the tub that was meant for the other bathroom and put in a big one in the very small bathroom.

We like every feature there is the Safe Step walk-in tub. But if there was an extension from the rod or on the wall to put the sprinkler head overhead and to make it easier to reach, that would be nice. My wife has osteoporosis so she can't get up and down very easy. Then, the sales rep was very pleasant and the installers did a wonderful job. I am extremely satisfied. I can't imagine how they could cut that door frame 'cause it's a 24-inch door and they had opened up to 30. It looks better than it did before. The door closes good and I'm amazed.

Safe Step Walk-in Tubs has been wonderful. The sales representative is very, very good. The installation team came in and got right on the job and had it done within about a little less than five hours. They cleaned everything up and left with their goodbyes. A vent in the left front has come out and the panel on the left side of the tub, where they hooked up the water, has popped out the other night. But I'm enjoying all the tub's features and I feel more relaxed. I have the different color lights in there and I'm the big entertainer about telling people my bath water changes colors.

I like that I can walk into my Safe Step tub. I've had my left leg broken in four places so I’ve got one leg shorter than the other. I have three bathrooms and tubs in each one of them and a shower in one, and I put the Safe Step where the other tub was. I'm enjoying my Safe Step tub but I did not realize that there were other models that were available locally so I called the Safe Step people. They came and I wound up buying it. I would not have gotten it if I had known that it was available locally. I could've saved some money and maybe got it done quicker or better. The installation went fine but I had to call them back because it was dripping. In fact, it still drips slowly to this day.

I liked Safe Step's mobile showroom in a truck. They had it all set up except for the water, where I could see what it was like to sit in it. The sales rep was very professional, nice, courteous and wasn't high-pressure. He showed me the features and let me decide what I liked, and that impressed me a lot. The installation team also did a good job. They had to take down some doors in trying to get the tub in and get the old one out, but there were no problems. I like all of the tub's features, including the jets, the lights and the micro bubbles. I also feel safer with it. I can take a shower if I need to, if I’m in a hurry or I don’t have time to sit and soak. I would definitely recommend it.

Ordered tub, delivered wrong tub, waited 3-4 wks for correct tub without any communication as to when second tub was to be delivered. Tub installed to a high level installation in one day. Greatest difficulty communication! Parts have fallen off, adjustments of heater not done, and company says they will make appt., then says they will only make appt. once $1000.00 final payment is made out of $18,000.00 pymt. Took $200.00 off for mistake on order delay, and inconvenience of torn up house moving of furniture. Extremely dissatisfied concerning communication, service, and helpfulness on a $18,000.00 purchase! On a scale of 1-10, 10 being best I would give them a minus 20. What they say is not what they do should be their motto!

I love my Safe Step bathtub and I like its changing lights. I am disabled and the other companies have no other tubs like that. The sales rep and the guy and his wife who fixed it together were wonderful.

I called the number in the Safe Step ad in The Augusta Chronicle and it sounded like it was top of the line. We’re at the point in our lives where we really think the tub will help us to be able to live independently for another year or more. The installation team has been totally 100% excellent and my bathroom hadn’t been that clean since we bought it. We are very pleased and glad with the tub. My favorite feature is the Micro. It's where the fine-looking bubbles come and when the cloudy-looking stuff comes up, and it’s about to go into cleaning mode. I have an issue with allergic skin and it has helped. We have had a positive experience and the tub has been excellent. We also gave one to our son who has a brain tumor, and his whole family is enjoying theirs so that too has been wonderful.

The Safe Step sales rep was a pretty good guy. He knew everything and he did a great job. I wasn't here when the tub was installed, my wife was, but the installers stayed here all day and when I came home everything was in place. I like my feet to be soaked so I run the water on it and let my feet sit in there and soak for a long time before I do my other stuff. Everything's fine and it probably will grow on me as I get more and more used to it.

All the safety features were there in a Safe Step tub. Some of the other companies we looked at either had part of them but not all of them. Also, Safe Step's durability brought us to them. The sales rep had all of his information available and comparisons to other tubs. He had everything from how it was made to how the install would work. He knew everything. He was able to answer all of our questions without any hesitation or guidance. The whole experience was very smooth. They were able to get it to us very quickly without any kind of delays or hitches. The install team, when they came, they set right to work. They knew exactly what they were doing. It was fabulous.

My mother had gotten her tub from Safe Step already and she enjoys getting in the tub. It also helps in the swelling of her legs but her legs are so big and when she tries to shut the door, she doesn't have enough room so she doesn't know if she can reverse the door on that or not. I'd recommend Safe Step. If they could reverse the door for us, my mother would enjoy it better.

My Safe Step tub is fantastic, fabulous and great. The sales representative who came out after I called them was great. He did the video and explained everything to me. The installation team completed everything and it looked fantastic in there. There's no cure for my aches and pains but I'm enjoying the Micro.

I love my Safe Step tub. My main reason of buying it is that all of its parts are made in the United States. So if I need anything done or replaced, I know I have a good warranty on it and I feel good that I can call someone in the United States and the company would come and fix it. My favorite feature is that I can put on the bubbles and then the microbubbles come through. I can relax. It's like an aquatic therapy for me because of the disabilities that I have with my knees and my ankles. Also, I feel very safe as there's not much room where I can move around and hurt myself in the tub. Plus, I like that it's a low step in, very easy to clean and maintain. I go to my bathroom and I also love the lights. The two people that installed it were excellent. They were kind and knew what they were doing. They showed me everything I needed to do.

All the interactions with the Safe Step representatives that we had were good. Plus, their installers were nice. However, my mom got stuck in the basin trying to get the tub unplugged because the release for the drain was messed up. So I called Safe Step but nobody called me back, so I had to call 911 to get a fireman. There were three firemen out here to get her out. That was not a really good experience. But the salesperson I called the next morning, who also came in our house initially, got in touch with somebody and got him over really quickly, so the salesperson was on the ball. He got the guy over within about an hour and a half that morning, and they fixed it. Outside of that, there's a lot of neat features, and my mom has liked the tub a lot.

I had called Premier Care and I had a representative to come out. He was real pushy and didn't give me a lot of information so I started doing some research and I saw that they did not get a very good rating from Better Business Bureau. The rating wasn't as good as Safe Step. I then called them and got someone to come. The Safe Step sales rep wasn't just selling a product but was concerned about my mom's health issues. She was telling how the tub would possibly help as far as her legs were concerned and some other issues that my mom has.

I needed a walk-in tub quick, and when I called, Safe Step was the one that took the call. I didn't realize they're quite that expensive to purchase. I knew that it's going to be high but I didn't think it'd be that high. But I had to have it. I like the tub's feet part where the jets are. Sometimes they shoot out quite a bit of water in the back part, but I like the feet better. I'd recommend Safe Step.

I like my Safe Step tub very much, although I haven't figured out how to get all the jets and everything working correctly yet. The knob that controls the leg and the back jets seems to be set in a funny place, so it's hard for me to get them going. I can reach it but I can't get it to operate correctly and I must not have the sequence down right. But other than that, it has really made my life so much better, not just the soaking when it's full of water, but also using it for showering and washing my hair. It made a tremendous difference in my life. I would definitely recommend it.

The sales rep gave me the basic information about Safe Step tub. The installation team took the time to tell me not to use it for 24 hours, showed me where the motor was, which parts come off of it, where another tank was and then just stay well ventilated. They also showed me how to clean it. I like the tub but I don't think the tub gives you enough room to get in it. It's a nice tub but it doesn't give you enough room to really stretch out and relax like you need to to get the full effect of it.

Safe Step's features were as good as the other companies and their warranty was close. They are a lot better than the others, but they could’ve still done a lot better with the price. Their sales rep was good. When he came in, I told him not to discuss everything because I already had two guys out from other companies, so I know what’s going on. I just need him to give me the short ins and outs and he did exactly what I asked him to do. He was at my house for 30 minutes, and then hit me with a final price. The installation was very good. The installers were very neat and cleaned up. I like the water massaging jets. I had two torn rotator cuffs, and the water massage has helped them out. Also, I don’t have to worry about trying to crawl out. I just step in and step out. I’m 65 now, and I get in it every night, so I’m planning for the future.

My wife was getting ready to have a hip surgery and I figured we needed a walk-in tub so I called Safe Step. Their sales rep came out and explained everything to us. He was really nice and informative. We decided to get it and their installation team was great. They were here on time and got everything done on time. I've been satisfied. The only thing I didn't get was the aroma stuff which they didn't have with them. They said they had it sent to me but I haven't received it yet and it's been a month now.

I'm not getting any younger and I had a hip replacement before so I thought that now is a good time to get a Safe Step while I can still get in and out okay. I like that it has a heated seat and back. However, it takes 10 minutes to fill it up and takes too long to empty, and I have to stay in the tub until it drains below the door. If they could just let it fill up like my other tub and then get in it, it would be great. Also, my feet don’t quite touch the floor, so the jets down below for the legs don’t hit me. But the installation team were polite, courteous, and cleaned up after themselves, and they couldn’t have been better. The rep was great as well. All of that was really good and I like the tub once it's filled and I'm in it.

Safe Step Walk-in tubs are made in the United States and that's the deciding factor why I purchased from them. The sales rep was very informative and helpful. He said he'll get me a safety bar put up on the wall but it wasn't written on the contract. So they didn't do it when they installed the tub. It's refreshing when I get to take a bath in and use the tub. My favorite feature is having the real small bubbles when I'm soaking in it as well as the massage action on my leg.

Safe Step is the best and I like getting a good soak in it. Their sales people and installers did good too. I'd recommend Safe Step Walk-in Tubs.

My wife saw Safe Step on TV and called the number and they came out. This nice lady talked to my wife and she worked really diligently to get us the right type of payment for it. So we got a good payment which I thought I could pay more at times to catch up and maybe pay it off a little bit sooner. The installation team that came out was really nice. I thought it was going to take two days but they were done in five hours. I was leaving for work that morning when they came and when I got home it was ready to go. I was really impressed with that. We really like our Safe Step tub. I just had back surgery and it helps me to go in and sit down and take a shower and not have to stand straight on my back. That was one of the best things about it. Moreover, the back Jacuzzi type, the jets will probably help a lot like massaging my back.

The rep was real nice, helpful and he didn't push us or anything like that. He explained everything really well and so we decided to go with Safe Step. The installers finished when they said they would finish and they explained things to me again like run the water and clean out the jets every two months. I like the jets that come out on your feet, the lights, the color changes and the heated seat. I also liked its price and what was all included in the one price. I'm enjoying it very much. I wasn't able to get in and out of a regular tub so it's helped a whole lot.

I like the features of the Safe Step walk-in bathtub and the idea that it's based in the United States. I also like that I can sit down in there when I take a shower and wash my feet. It was everything I thought it would be and it's great. The sales rep was very thorough, explained everything really good to us and showed us other stuff. The installation team was very good, knew what they were doing and did everything they said they were going to do.

I was looking for a bath tub for Virginia, the person I take care of, so I did some research, and some of the tubs out there are fixed walk-in bathtubs. I wanted to go with a reputable company, so I went with Safe Step. The sales representative was very professional. We had a presentation and she measured the bathtub and where the space was going to see if it'd fit or not. The installation team came and pulled a lot of stuff out of the shower, the tiles and everything else. They also cleaned up after themselves when they left.

We decided to give Safe Step a call because I’m sick of my back, so I thought that might help with some of it. The only problem we’re having right now is the light that doesn’t turn on. I have to keep poking on the button, so it can turn on and shut off. I recommend it to other people. It’s worth the money and it is helping me out.

I've been having trouble getting out of the tub. I fell out of it about three or four times, so I figured I’d better use Safe Step and I wouldn’t fall out. The sales rep was very cooperative and she told me everything I didn’t know. She’s real persistent about selling me the tub and I appreciated that. The installers were also great. They’ve done anything I asked them to. Now I don’t have to worry about falling out of the tub anymore. I'm very satisfied with it.

I decided to get a tub from Safe Step because it's made in America. I like the jet bubbles. then I've just learned on TV that there's a heated thing now for the feet. I got a heated seat, but I didn’t get anything to heat my feet. It didn’t come with my package deal, but I'm not going to pay extra to get it. I have really bad arthritis in the legs and my knees and I thought that the tub would help me, but when I turned the jets on, it didn’t do me any good. My husband's a disabled veteran and he broke his hip a year ago so he’s not walking too good. I've not gotten him in the tub yet but I'm hoping he’ll get in and see how he likes it.

We've had Safe Step installed at my mother's house. The sales rep was pretty good and explained what it was. The installers came and told me they would be scratching my walls to get the stuff down. However, they didn't tell me that they'd be putting a couple of holes in the walls but they did that. Other than that, they cleaned up fairly well after they were finished. I haven’t got a chance to use the tub but I’m very well satisfied.

I wanted a tub for my husband. He was not in a very good health and I thought it would be great for him. Their sales reps and I had good rapport. Everything was great about them. I'm happy with my Safe Step experience.

The Safe Step tub enables people to get in the shower and take a bath if they're handicapped. And I was told that the tub was made in this country, which is a plus. When we bought one, their sales rep has been very nice and informative. The installers were also very efficient and did a very good job. When they left, the place looked exactly like it did when they came except there was a new tub.

My friend was so adamant about how great the Safe Step walk-in tub was that we decided to get this brand of tub. We interacted with a wonderful sales representative, who's very dedicated to the product and very convincing. We liked him and his nice personality. The installation team was fabulous also. We never knew they were here. I love the showers. And my husband, with his back problems, loves all the jets. So we're enjoying it.

The sales representative from Safe Step did a good job. The installation team did what they were supposed to do as well. I have a very bad back and I like the power of the jets, which is good. That was my main reason for looking for a tub like that plus I thought maybe the quality would be better. But there are so many things about it that I don’t like. If I’m in the tub and wanted to change the control that changes the jets from the back to the legs and feet towards the front, I have to lean forward to reach the control buttons over the faucet side. But if I move at all the least bit with my back off the jets, water sprays all over the wall. It goes everywhere including over a mirror on the wall. I have a very hard time trying to get the water cleaned off the mirror then and with the water hitting like that, I'm afraid the water’s going to loosen the backing that's holding that mirror, and if that huge mirror would fall, it could be deadly.

The drain thing that lets the water out won't stay open so I had to hold it up with a rubber band. But everything is fine with the Safe Step tub.

I looked online and compared to a lot of companies. All the reviews were higher on Safe Step so I decided to go with them. The man that came over was very nice and was not pushy which I appreciated. He explained everything in detail and gave us time to think about it. We decided to buy right there on the spot. The installers were fantastic and I couldn't believe the difference when they finished. They cleaned up every little bit after themselves that I couldn't even tell they've been here except for having the tub. It was great. I really like the tiny bubbles that come out in front of the jets and I definitely like the heated seat 'cause it takes a little while for the water to come in. It's a great feature as it keeps me warm in the meantime. I'm having gout problems right now and last night, my husband helped me in the tub and it felt so good on my feet. I felt better after I get in there.

I had a stroke and thought a walk-in bathtub might help me to get better. I got a Safe Step tub, and I like it. The sales rep who came out and the guy that put the tub in were all right. I like the seat because of all the jets. The only thing is I wish that the seat could be a little softer. I have to put something because it's very hard. Other than that, I'm satisfied with it.

Safe Step got a good salesman. The day he came to our house, he explained everything about the walk-in tub. The installation team was very good too. They're on time, cleaned up well everything and were very cooperative and nice. My husband was impressed. I've taken the shower in the tub several times and I shut the tub door and close the drain. That way my legs still get soaked. It's very relaxing using it and the microbubbles are nice. My husband is happy with them too. Plus the tub is easy to clean as well, which is important to me.

My wife and I are very, very happy with our Safe Step tub and how well it works. We got it for my ALS, Lou Gehrig's disease. I cannot use a conventional tub because I couldn't get in and out. We saw the advertisement in the AARP and thought this is something that we could use. So we had it installed last month and we've been using it and very pleased with it. They did a wonderful job on the sales and installation side. We were very pleased with the salesman who came and talked to us about it and the installation was done beautifully.

In everything that we've seen, Safe Step looked like it was the best one even if it was a high price. The person who will use it got back problems as well and we thought the jets from the tub would help her back. Now, that's her favorite feature. Also, we got the tub because it's hard for her to get in and out of our old bathtub and we're afraid she's going to fall and get hurt.

Safe Step's sales representative came to my house and answered my questions, which is not always easy to do. The installation team was good but I had the bathroom all ready so all they had to do is put the tub in, fix it, and go.

The Safe Step rep explained the tub completely, showed me pictures, and told me what the price would be. I bought it because it's made in the USA, the guarantees were good, and the product was gonna be installed by people in Maine. The installation crew were two gentlemen from Maine who have been installing tubs for quite some time. They were very neat, did a wonderful job, and explained things as they went along. When they finished, they completely explained the operation of the tub to me. We actually filled up the tub and put it through its phases. I'm able to sit down on the tub. It's got a heated seat and a nice handheld shower. I got very good on the whirlpool part as well. It's all very comfortable and nice.

Safe Step had more features, it looked a lot safer and the payments were where we needed them to be so we went with them. The salesman was very nice and has been on the job very long. He did a good job so we were satisfied. The installers were great too. They knew their job and had it done within one day. They had a lot to work with and they did extra little things to put the tub in right. They took it in stride, changed things around and did a fantastic job. I like the safety of the walk-in tub, sitting in it and taking a shower instead of me standing and falling. I have handles to hang on to. I'm not scared anymore to take a shower. I also like the fact that come winter time, I can get in the tub and soak and have the jets help me with my back and my legs.

The Safe Step sales rep who came out was very polite, informative, and excellent. My parents are a little older but he took the time to talk to them. He answered any questions that they had. The installation team was wonderful as well. They put the old stuff away and cleaned up after themselves. We're very happy with them. My parents are the ones that use the Safe Step tub and they love it very much. My dad had a stroke and he didn't want to take a shower. He can't stand very long and it was very difficult for him to get in and out of the tub with glass doors. Yet, he loves going in the Safe Step tub. If I just hadn't done mine, I would have gotten myself one.

The reps were courteous and they explained everything. I love Safe Step. They seem to have better features, and it's so relaxing to get in the tub, that it helps me sleep better at night. It's been a great experience.

My aunt was going to get a walk-in tub years ago, so I did a little bit of research and I saw Safe Step in AARP magazine. Being a USA brand, as well as the warranty they offer encouraged me to go for them as well. Their sales representative knew his product and was very informative. The installation team was very knowledgeable, professional, and fast. I'd recommend Safe Step.

I like all of the features that Safe Step tub has. Their salesman was very good and explained everything very well. The installation team was very smooth also. For about 20 minutes of using the tub, it's almost like heaven. Then when I get out from it, it saps my energy like I’m overly relaxed. But my wife enjoys it more than I do.

The sales representative from Safe Step was helpful and a good person. Also, the installation team was fast and convenient and they installed the tub in one day. We like the tub and the jets in it. The only problem that I have with it is getting in. Its door is not wide enough. I don’t like it and it’s very inconvenient. Other than that, I've used the tub as a hot tub too. It's been good with Safe Step.

The man that Safe Step sent out who was impressive. He had a little truck with him with the whole thing set up inside. I got my sister in there to sit her down and see how she’d like the tub and she likes what she bought. Her legs hurt pretty bad so sometimes she fills the tub halfway up so that the jets will work around her legs. Other times, she fills the tub right up and it worked out good, but she doesn’t like the amount of water that it takes. She’s conscious about her water bill.

Safe Step did an excellent job. I was really surprised because it took an awful lot of work on their part. They put everything, they moved a lot of things and they put everything back, cleaned up everything and it was all done in a day. I like everything about my Safe Step tub, while my husband likes the microbubbles best. I would definitely recommend them.

We went through another company that wasn't American made that wanted the payment all upfront. Unfortunately, we can't do something like that, so we went with Safe Step. The sales rep took a little longer because he didn't have all the information right. It was confusing because he was in a hurry. We already gave him our bank statements, then when he turned the paperwork in, the bank statements weren't there. We ended up having to get them again, and that took a little time. The installation team did a real good job. The only thing they didn't do was leave me the stuff that I'm supposed to put in, like the salts. The rep said he had them in the truck, but we never got them. I contacted customer service and I have yet to receive anything. I like the tub's jets. It gets real hot, though, at the back and the seat when the heater is on so that I have to stand up.

We're liking Safe Step so far. Their representative was a fine fella and the guys who came to put the tub in were really nice, didn't play around with it and ensured that everything was okay before they put it in. They did an excellent job. I like using the tub's micro bubbles because it helps on my bad legs, hips and joints. I feel relaxed after using it and I'd recommend.

My mom is still getting used to her Safe Step tub and it's been a very good experience with them. Their sales reps were good and their installation team was very nice.

Safe Step has an absolutely sensational sales people. They had it back together and then they did all the work in getting the financing. Plus, the installation team was great and was right here on time. They arrived about eight o'clock in the morning and were finished at two in the afternoon. I love my new walk-in tub, but there's only one thing I don't like about it. The very first time, I didn't have all my stuff together and so I was strapped. The installers told me my water pressure is low and so it's not a case of just draining it. It's not like a bathtub that I can start filling and then get in. But once in, I can't tell how pleased I am.

The Safe Step sales representative and installation team were very good. I haven't been able to use the tub because I haven't been able to get the hot water tank for it.

It's wonderful so far with Safe Step. We love our walk-in tub. The reps explained it to us really good and made sure we know how to work it. It looks a lot different than the other ones that we've seen on TV. It's built better all the way around. It's built to where the door pushes in because they left a swerve in the space there so that the door can push in and not out, and then we could pull the door. We've got room for our knees to push the door shut. It's just right for us.

I liked the looks of the Safe Step tub and it's a whole lot handy to use. I love the jets which are feet massagers. It's still an early stage using the tub, but it has helped my feet a little bit.

I love it. It's very nice. I'm enjoying it very much and I'm so glad I finally got one. I have a lot of arthritis and I've had hip replacements and it just helps me so much. It makes my body feel so good. I like the bubbles, the jets, the heated seat is wonderful and I like the lights and I turn music on and sat in there and just relax. It's helping me a lot.

I've been having a problem with my back because I have arthritis and I was reading about the stuff Safe Step does and I said I'd try it and then see how it does. The sales rep was very nice. He explained the benefits and stuff I'd get from it, what I need to do for the first couple days to feel a big difference. Since I've been using it, I don't have any problems with that. I was getting ready to go have a surgery on my back, but since I've been using Safe Step, my back doesn't hurt, so I do not wanna go have surgery on it. The installation guys were very nice, I didn't have any problem with them. It is the best investment I have ever made.

My experience with Safe Step has been wonderful. It turned out to be just what I wanted and I'm really enjoying it. They gave me more options to choose from. Their sales rep was easy to contact and was able to explain the products to us. When the installation team came, they presented themselves and told me who they were. They checked it out and told me how long they would be. They cleaned up after they were done and it was nice when they left. I have the trouble of falling. So with the handheld shower, I can still sit and wash my whole body without getting up and down. I feel less pain especially in my legs, knees, and feet since having it. I'm very satisfied with them and I get so many comments from the members of my church and the people of my age who'd been in that they were considering the things that I received with my bathtub and they had never heard of anything like that.

I would recommended Safe Step. Their installation team was a hoot. I love them. They were very nice. I only hope that the jets would be stronger. I've had another tub in the past and I love the jets on it. It’s really very beneficial for my back and knees. These jets on my Safe Step are just too gentle. I hope there is way to turn them up.

I’ve used our Safe Step Walk-in Tub for five times already. I bought it for my wife because she had an aneurysm and when she's able to go downstairs to get in it, I want it to help heal her better. My favorite is the back massager for my bad back. However, the tub should be drained if it's been filled up too high to get all the scum off. There should be a little drain that sucks that off as that scum is not good.

The Safe Step company has really good reviews. Their sales rep was excellent, explained and showed up everything. That really made up our mind. The installers did a clean and neat installation. I'm enjoying the Safe Step tub so far.

I have another walk-in tub in my house in Florida and I liked it. When I heard more about Safe Step, I checked into it and liked its features better so I wanted to try a different one at this house and so I put the Safe Step tub in. I set this all up last year and the sales representative was very pleasant and explained the whole Safe Step experience. Then the installation team did an excellent job and was very pleasant. Everything was put in and cleaned up. At that time my water pressure was not real good and they're the ones that told me about it, they were very informative. The tub calmed me down more since I've used it. I like the fact that I can fill it partially and use it for my legs. I also like the microbubbles, the lighting, and the aromatherapy. I'm enjoying it.

We've talked with a couple of other tub people but we didn't like them. But when we talked to the Safe Step guy, he was real nice. He showed us one of the tubs, which he had in a van. It was a large tub, but he said we didn't need that. So, we went with what he recommended, but when it got in here, I didn't have a half inch space on each side of me. We were not pleased with that, but the installation people called around and they had a tub somewhere else. This was on a Saturday and they went and brought the tub to us and installed it on a Sunday, so that was no problem. My wife likes and really enjoys it.

The Safe Step tub is wonderful. My aunt got a tub already four years ago and only paid $12,000. There was an ad that said I'd get $2,000 off if I bought the Safe Step bathtub, but I had to pay more for mine. Their representative led me to believe that they would install everything and also told me I needed a new hot water tank, so I bought it and paid to have it installed but the installers didn't put it in. I had to spend another $1,000 for that hot water tank, plus the installation. So, all in all, I paid $14,000 for my tub. The tub is the grandest thing and nice to have. I love the tub. When I am deciding to take my bath, I go in there and push the heater because that seat is cold and it warms up. Also, I can take the nozzle, spray my hair, wash and rinse it and take my shower. When I'm not in a hurry, I can sit in there, fill it up, and enjoy.

I have restless legs and last night, I had gone with my husband to a doctor’s appointment which had taken all day. Riding back and forth, my legs gave me a fit. I got in my Safe Step walk-in tub and it eased it off and I was able to get out, get in my bed and go to sleep. My favorite feature of the tub is the massage since I can adjust it, but my least favorite is the heated seat because it gets too hot. Other than that, it has been a wonderful, exuberant and pleasant experience with Safe Step. The price was so much lower than what we had been quoted by some other companies. Their sales rep was very polite and pleasant, and explained everything to us in detail. Their installation team was very courteous and cleaned up after themselves. They ran into a problem but they solved it, explained to me everything that I needed to know about the tub before they left, like how to clean and care for it. I love my tub and I'm very glad that we got it.

We already had a couple of different estimates, but the salesman from Safe Step who came out was extremely helpful and very prepared. He answered all of my questions, and it seemed like the product was just more quality than the others. My husband had a stroke, so the salesman then offered some other suggestions because we were a little confused if we were gonna get the tub or the shower. He was just very knowledgeable and expressed his opinion in a very caring way and answered everything that we asked.

I bought a Safe Step bath tub because it was recommended by AARP. The sales rep explained their products to me and the installers also did a good job. I love everything about the tub, especially the jets. It's very relaxing and a good choice. The tub is very relaxing and their service is very professional.

The sales rep from Safe Step Walk-in Tubs wasn't hard to contact and was nice. The installation team came and put the tub in while explaining all about it. They also told us to give them a call if we had any problems. Then we did have a problem. Four days ago, we went in there to use it and it wouldn't come on. We called Safe Step and someone was supposed to call us back about it but nobody called us yet. But overall, it was a nice experience and I would recommend Safe Step.

I love my Safe Step tub. Their sales rep was excellent. When he came out to make the presentation and I saw the price it was very close to what it had been 15 years ago for other brands. The installation team was amazing. I thought it was going to take them all day to do it but they were in and out of here in a very short time. They even cleaned up after themselves. It is easy to get in and out of the tub, and my favorite feature is the jets. I also like having the shower part of it, I shower more than I use the tub.

I've got neuropathy and arthritis real bad, and I've had 31 operations. I used to be in a wheelchair and had an oxygen tank, and I go through therapy. For the past year, I’ve dropped 60 pounds and I can’t eat. My stomach won’t take anything. I needed something for medical purposes so I invested in Safe Step Walk-in Tub. I love it. I needed a car but I needed Safe Step more to stay out of the paying clinic. I used to be in there and I suffered and got out from under them myself. I got tired of all the medicine and all the shots. Their sales rep did a very good job. He did a lot of working for me around the house. And, their installation team were awesome. So far, I really enjoy my tub. If I hurt real bad, I'd get in it and it feels a lot better. I've been very satisfied except that the bidet is not working.

My mom had a Safe Step walk-in tub and since it's made in the United States, I decided to get one too. My favorite feature would be its microbubbles and that it does good on exfoliating and healing. I had a really bad tear on my leg, and I used that exfoliating thing a couple of times, and now it's gone and not even scarring. It was a fabulous experience and I've been recommending it to everybody I've talked to.

The other walk-in tub companies have contractors that come in while Safe Step does their own. Safe Step has their warranty too. The installers that came cared about what they were doing and made sure everything was right. Getting in and out of the tub is quite easy. I've just been showering in it right now but I'll probably use it more this winter.

I have trouble with my knees and the Safe Step tub is really helping with that. What settled my decision to purchase was when I found out that it was made in this country. Their sales rep was wonderful. He explained the product and was easy to contact. The two young men who came to install it were very nice and polite. Overall, it was a wonderful experience.

I was having difficulty getting in and out of the bath tub and I wanted to be safe so I got a walk-in tub from Safe Step. Their sales rep was very helpful, thorough, and he answered all of our questions. The installation team was very polite and clean about doing their job. I thought it would take them two days because they had to take facings out of the bathroom door, but they were finished rather quickly. They were timely in getting here, too. I like the whole thing including the jets. I also like that the controls are easy to reach. We're very pleased with Safe Step.

I got a walk-in bathtub from Safe Step because of the $1,500 off coupon and the tub had the new micro-bubbles. Their sales rep was wonderful. He even had his truck with a walk-in bathtub set up inside of it. I like all of the features of my tub. It's relaxing, easy to use and understand. But I do have a complaint. When I put my jets on, water hit the ceiling, and I had to clean up the water. Also, in my first time to use the tub, I didn't latch the door well. I thought that the tub is taking a long time to fill up. I looked over the side and saw it was full of water. That was my mistake but that might be something that they may need to stress to the customers -- to make sure that the door is latched good. That's my only bad experience with my tub. So far, I'm very satisfied with it.

Safe Step's sales rep was very thorough and he did his job. Their installation team were the best. Among the features of our tub, I like their foot massage the most. So far, I'm satisfied.

I really wanted a tub that I could just open the door and walk in. I didn’t care for stepping over in the tub. My husband said to get a walk-in tub now because the older you get, you get worse and the prices for the tubs are going to go up. Safe Step came out here and they talked to me, and I decided on them because I heard they were better than the other companies. I like the size that I got. It's a bigger tub and the installers filled it up completely and showed me how everything worked before they left.

Safe Step seemed like it was sturdier and it would hold up longer. Since I was installing it in my home, I wanted something that would last. I worked with a man named Jimmy and he was extremely nice and answered all my questions. The installers came just a few days later and they were wonderful. They came in and took out the other tub that I had in there. They were very nice. They showed me how to use it and explained everything. I couldn’t be happier.

My wife and I are satisfied with Safe Step Walk-In Tubs. She's 91 and I'm 93. My wife's legs are going down with some swelling, so I had the tub installed for her. It has helped her feeling better, I just fill up the tub and she would take it easy. I'm still digesting the book on what different jets do and other feature. Though I haven't had it for a long time, but I'd say put your money into it. I will recommend it to my friends.

The Safe Step sales person was great at first but then it was hard to get a hold of him afterwards. We didn't find him too open and ready to help on our particular questions. There were some things we don't like about the tub. I'm six-foot and I have to really squeeze my feet around to get around the door. I didn't like that the door swings in as well. The tub was also supposed to come with a sliding shower attachment but it didn't, so I had to order an extra one. It was also annoying at first that the shower hose sticks but that finally stopped. Most of the time my wife just takes a shower in the tub, not a bath.

We liked what the Safe Step salesman said and decided to take it as soon as he started telling us about it. He explained everything in detail. The installers showed us how to use the product and they cleaned up real good afterwards. We were really pleased with them. I like the way the tub blows out on the side, on the ankles and back and the bubbles. It cleans me off real good and is really soothing and comfortable. I have arthritis and it makes my legs feel better when I’m in it and when I get out. We all like it very much. It’s a really good walk-in tub.

I’m satisfied with Safe Step. I fall a lot so I wasn’t able to go in my old bathtub for about a year and I don’t like showers. With my Safe Step tub, I enjoy sitting in the water and wash up. I like the tub and I had no problems with their team. They were friendly and on time.

My wife was having trouble getting in and out of the bathtub, and she hates showers, so we got a Safe Step walk-in tub. Here we are a month later, and my wife has used it several times. I’m not a bath person, I’m a shower person, but she’s trying to get me to get in it. We’ve been quite happy with the product. My wife is still trying to figure out all the gadgetry and I help her get it filled up and things started and go through the procedure, but she can handle it by herself right now because it’s simplified. She just has to remember what steps to go through. We had the laminated thing that shows what steps to go through that the installers gave us. It’s a prompt up at the end of the tub and she can reference that. It’s been a delightful addition to our household.

I bought the Safe Step tub for my brother who's an amputee. I was at Lowe's and asked about the tub. I initially thought I could buy it and put it in. But even the stuff from Lowe's was expensive, so I thought that we might as well make Safe Step do it all themselves. So the rep showed us a video and explained everything that we were getting. I was impressed how informative their people were and how knowledgeable the guy putting it in was because it was really easy for him to hook it up. We were watching on the installation and we have irritated him, but he just took it to one side like he was used to people.

I’m having a problem with my age and I’ve got a bad back. I have to hold on, and that’s the reason I bought the Safe Step walk-in bathtub. I liked the looks of it on TV and I like it better in my bathroom because it feels good. The installation team made a little dust but we got that cleaned up. We’re enjoying the bathtub but we need a splash shield on the right wall where there’s a wallpaper in there. Other than that, we love it and it’s working for us.

I saw a Safe Step ad in the Sunday papers and when I went out on the internet and looked at it, it had everything that I needed. I didn’t bother to look for anything else. The sales rep was incredible and very sensitive to our physical needs. I’m going through a lot of physical stuff including cancer treatment and have a lot of trouble walking and getting around, while my wife just had a knee replacement. He also got that tub in here quicker than he’s ever done. The financing was done almost overnight.

I wanted a tub and I got one from Safe Step Walk-in Tubs. Before, I couldn't get in and out of the tub by myself, but with Safe Step I can take a bath now without any assistance and that's a big thing, along with the fact that I get the jet massaging when I'm in the tub. So, the tub is dual purpose. The installation team did a fine job. But they told me they were going to send me a shower curtain as soon as they got back to their office. They said it will be mailed to me, but I have not received it. I've only used my tub two or three times, but I've thoroughly enjoyed it. I love the lights and the jets.

The gentleman that I talked with came out to the house and told me about the Safe Step walk-in tub and told me the differences between their tub and the others, things that I haven’t even thought of. He was very knowledgeable about the other brands and what they included, and what their company included. I was very impressed. I didn’t know a lot about it, but I knew that I needed to make a change because I was having trouble with the bathtub having to step over it and then get up to get out of it. As you get older, you need something that you feel safe in. It’s much easier to feel safe in something that you can sit elevated in and be able to walk out of and not be afraid of falling. I feel much safer since having my Safe Step tub. I love it and I wish I had done it earlier.

The Safe Step tub is easier for me to get in and out of. We haven't had the chance to use it as much as we like, but we're happy with it and I'd recommend it.

I bought a Safe Step walk-in tub because its price was about $1,000 less. The sales representatives were very exact and showed me how to operate the tub. I did have a problem with the tub over the weekend, and the representative came yesterday to fix it. He went over the details of the tub with me again, which was very helpful. He did a great job cleaning up after himself and was very friendly. The installation team was very courteous and also did a great job cleaning up after themselves.

I hadn't had a bath for four years. I had to take showers because of my legs. I couldn't get in my tub, so I couldn't sit down and I couldn't get out. I had fallen trying to get out of it. I was trying to get on my knees but I couldn't. It was just a catastrophe. A friend gave me a bench she put in the shower but I didn't like it either. So when I saw the ad about Safe Step in some paper and I just called them. I'm 84 years old, and I make up my mind just right there. I didn't check on the other prices somewhere else because the person I talked to convinced me that this is the best tub. The salesperson and the installation guys were very nice and great. The installation team even took the old tub to have room for the new one. They put that in for me, which was great.

I like the MicroSoothe of my Safe Step tub and the ease of access. Their sales reps were very knowledgeable, nice, and accommodating. The installation team explained everything and was also very efficient. Everybody was very professional and knew their product. I feel safer using the tub and while I don't know that I have any aches or pains, I notice little things that are helpful.

The gentleman from Safe Step came to our house, went over all of the things with us and checked out our space. We had one of those great big tubs which we wanted to get rid of because neither my husband nor I could get in it. I have a chair at the moment in our shower where one can sit but we thought as we get older, we will probably need a walk-in tub so we got one from Safe Step. I haven't used it yet because I like the shower but sometimes I thought at night, if my muscles are hurting or I've been working, maybe I'll climb in and use it. Everybody from Safe Step was very good. We wanted it, got it and we're happy with it.

I still have aches and pains but I feel safer, and I'm enjoying my Safe Steps right now. I like to sit in it, just soak and then shower off. I run the jets on like that. I had a problem with the shower and I called yesterday, and the lady explained to me how it worked. The representatives were very friendly and courteous and the installation team was great. I was surprised that we had not heard from the salesman after we made the purchase and the installation. No one came out to look to see if it was installed properly or how it was looking. For that type of expense, I think somebody should. But, we did receive a computer generated postcard a couple of days late.

I had reported that I received a step in tub that was too small in width - but Safe Step installers promptly replaced it with a reasonable size one. And has responded to all our requests. My mom age 98 is now enjoying taking a bath as well as my husband and I. I would highly recommend safe step walk-in tub to others.

I’m in a wheelchair and my husband has back problems, and he's going to a therapist. My daughters come over twice a week to help me take a bath. And I thought a walk-in tub might free him up. I could get a walk-in tub so I could do it by myself. The main reason I went with Safe Step was the warranty that they had with it, and I hope it holds up as well as they say it does.

We had the Safe Step salesman come to our house to tell us about their tub and he was absolutely great. Compared to what Lowe's is offering, Safe Step is a few steps above. When the old tub was taken out, a lot of rotted wooden stuff was found and we had to call a contractor in to fix that. The installation team had to stand down but after all the repairs were done, they came on right back and went on. It’s been about a month since they installed the tub and everything was good except for one thing. The tub was supposed to have come with a pole to attach the shower on to but it didn’t have that. They promised to come back and install it and I've called once a week ago but nobody has come yet so I'm still hoping they come. My wife likes the heated seat and I like being able to walk into the tub and I'm gonna have a knee replacement in a couple of days so I can walk in to the tub without stepping over the big lift.

My wife wanted a walk-in tub so I started doing research online. Safe Step was better-priced though what they were offering was equivalent to two other tub manufacturers. Their sales reps were very knowledgeable, professional and friendly. They laid out everything clearly as to what was gonna happen, what the process would be, what the features of the tub were, and why certain features were better than other feature tubs. The installation went smoothly. The team knew what they were doing, they handled everything professionally and looked very well. It only took them five hours to install and that worked for me. The dual jets and microbubbles are my favorite.

The Safe Step installation team was great. We were really amazed at how easy the guys came and quickly installed it. I like all the features of my tub because we can sit down or shower. The only problem we've got is the right-hand jet cover keeps blowing out. Every time we put it back in and turn it on again when we fill the tub and turn it on, the cover shoots back out.

We have a Safe Step walk-in tub that we got four years ago. We subsequently got a shower from them since it was cheaper than their competitors. I was happy with my tub when it came. I got it for my wife because she has a back problem and can’t step high. I now have a bad back, and I like to shower, and this worked out great. With my Safe Step walk-in shower, I like that I only have to step up two inches and it has plenty of grab bars. I feel safer because I can grab hold of something. The house was built in 1993, and my other shower that came with the house did not have grab bars.

I've checked other companies and Safe Step’s been around longer and had the best record when I've checked with the BBB. I was at a point where I was interested in either their tub or shower conversions. We were looking at the tub but the more I looked at it, I thought I'm not a big tub person and wanted the shower more. I talked with a gentleman named Jim and he told me that maybe what I wanted was a shower conversion with a seat in it. Jim worked well with me and was honest in saying I'd be happier with the shower conversion even though it was half the money, which meant half his commission. He could’ve kept telling me how he could fix the Safe Step tub because they could’ve put a handheld shower, but I'm not going to be able to stand up in it and shower. I'm sure he really lost money on the sale as far as his commission.

I called Safe Step to get a price and they sent a salesman out. The sales rep was very knowledgeable about telling me how the tub was made and what materials it was made of. The installation team was very good. The only problem that I had with them was one of the guys poked a hole in a chair that I had in the bedroom. I called customer service right after the installation and the installer called me. I told him about the chair but he said he had a high deductible on his insurance so I have not pursued that with him but with the amount that I paid for the tub the chair should be covered with a re-cover. But other than that, the tub is great and I'm enjoying it.

The presenter from Safe Step was knowledgeable and very friendly, and his presentation was excellent. He had the actual product in the back of his van and that's brilliant because to talk about it is one thing, but to actually see the product firsthand makes a huge difference. We also really liked the way the product was manufactured. It's very sturdy and solid, and has a high quality. My mother's favorite about it is the height of the seat and the easy drain location as she doesn't have to lean way over to drain the tub.

We had a misunderstanding with Safe Step. We had carpet down on the floor, and we asked the rep if we should go ahead and pull it back and she said no that they’ll do all that. The installers put the tub in and didn’t take the carpet out. I’m 62 years old and my husband is 68. He’s had a stroke and his shoulder is messed up and we had to go in there and take all that carpet out and cut it around and put a rug down. We took off $1,000 of the payment, but it was worth a whole lot more than that because we had a lot of work. Another thing is when the door is accidentally hit by a knee, it can come open and water will shoot out the door. It happened to my husband. We thought it was locked but he was able to open it with his knee. But I like the tub because it has bubbles in it in the feet.

The men who did the installation were helpful about doing things and they cleaned up after themselves. Everything's okay about Safe Step except it takes too long to fill up. The person who came out went downstairs, looked at my hot water heater and said it won't run out of hot water. Well it does before I can get it filled up. They also didn't tell me a thing about how long you sit there waiting for it to get filled up.

Shirley had a stroke so I bought the Safe Step Walk-in Tub. I like its dual jets. Since its installation, I feel safer. I like the fact that they haven’t been hounding me because I haven’t paid for the tub yet. But I got my 401k company, got their $20,000 and it’s going to be deposited next Wednesday. It’s been a very good experience so far.

My husband liked Safe Step's presentation and when he called, the guy answered the questions that he had about it. I'm a shower person and my husband is interested in being able to take a bath in the tub. So I was the one that had to be really sold. I'm about to have knee surgery and he kept telling me that this will do me good when I have my surgery. So that was the feature that sold me on it. When you have surgery, you want to sit down. And even though we have a seat in the shower I still have to get up and down, and this will be a lot safer. I can get in the Safe Step tub better than I could before. We had the garden tub before and this one is easier to get in. Right now I can get in by myself and I don't have to be mindful of myself in and out. I also like the jets.

Everything was fine with Safe Step. The salespeople was very helpful. The features of my tub worked fine too. My favorite feature is the step-in itself. It's very low.

We’re enjoying our Safe Step Walk-in Tub very much. Their sales reps were very helpful. We discussed the tub when they came and we made a down payment on that same day. Their installation team did a good job. They had to take a door frame loose on one side and they put it back up where you can’t even tell it. It took them a little longer than they expected in widening that door but they did an excellent job. They cleaned up everything and I’m very happy with it. I like the jets for our knees and feet because I’ve gotten neuropathy from sugar diabetes. My fiancée had a total knee replacement and that helps her too. I stay in it for 45 minutes.

Safe Step went above and beyond. My dad is 93, lives by himself, is very hardheaded, and was against getting a nice step-in shower at first. But luckily, his shower doors broke and we were able to talk him into it. That evening we went online and saw the different features Safe Step had which we liked. Their website gave us a lot of information compared to other websites that don't have quite as much. We sent an email with our information and they contacted us within an hour. They were the first ones to contact us. The second company we contacted took several days to get back to us while the third one never did.

The Safe Step salesman was very knowledgeable, courteous, and very pleasant. The installation team was lovely. There was a small concern I had about some slipperiness on the floor, and they came the next day and fixed it right up. They did a super job. I'm a shower person and I like to get in and get out, and that's what's nice about the tub.

Safe Step had a lifetime warranty and they were close to where I live. They come in and do everything and you don’t have to hire any other people to fix stuff after them. They allowed me to come down to the main corporate office to actually see a tub rather than go back and get the one that they were selling to me. It wasn’t as big as we wanted so we went to the next size bigger. The reps were very helpful and answered all my questions. I told them upfront that I didn’t want them to pressure me into buying something and so they didn’t. They gave me plenty of time to think about what I needed.

I was in the process of redoing the tile in the house and the bathroom when Safe Step sent a commercial to my house. There was no other competitor close to them so I said, “I might as well get it.” They were very good. They got down and put the electrical connection for me. It took them a while because I didn’t know how they were going to do it but they found a way to go in the attic to put it.

I went through three subcontractors and decided to try Safe Step. Their sales rep did a good job. Their installation team was very nice. I like their jets wherein it massages the feet and legs. I really got this for my wife because she has Alzheimer’s and I think it’s safer for her.

We looked at other walk-in tubs and we had to install to them ourselves. We don’t know anything about plumbing stuff so we got Safe Step. Their reps were nice and knowledgeable. I asked a few questions and they answered everything so it a good experience. The installers were courteous as well. They cleaned up after themselves and everything was great. I like to sit in the walk-in tub and turn the jets on. With it, I have less aches and pains. I could also get in and out of the tub now without any problems. I like it and it's been wonderful.

We like our Safe Step tub thus far. I had a stroke three years ago and I couldn't get in that big tub we had. With Safe Step, I can use the regular shower and there's no trouble getting in and out of it. The sales reps seemed to know what they were talking about. Also, the installers cleaned up. We had a regular bath tub that they had to take out. They busted one corner of it off carrying down the steps outside but they hauled it off. We haven't gotten to use our Safe Step as much as we plan to use it. My husband's got some bad places on his legs and he's got to keep out of water but they're beginning to heal so maybe we'll get a lot more use out of it. The only thing that I don't like about it is that it takes longer to take a shower. You got to get in before it fills and you got to wait till it empties to get out. But it sure is nice when you are in it.

I like the fact that Safe Step is made in the US and the features on it are better. I have a problem with my back and my legs, so it was hard for me to get down in a regular tub. Safe Step makes it easy for me to take a bath when I want to and the different massage levels are nice. They feel good. I also like the therapy on my legs. It works on my knees. Additionally, the sales representative from Safe Step was very informative. She knew exactly what she was talking about and answered all our questions with no problems. I could tell she had been in the business for a while. The installation team cleaned up after themselves and were also very good at what they do. I'm very satisfied with the way Safe Step handled everything for us. It was very professional.

Safe Step came out and showed their tub, which seemed like a good one and with a lifetime warranty. The sales representatives were friendly and able to answer our questions with no problem. The installation team was also nice. If we needed to use the bathroom or anything, we'd just let them know and they'd go outside. They explained what they were doing when they were doing it. Then they showed us how to use the tub. The only problem is when they put the door and the wall back together, there's a small gap in the door. Except for that, the people we dealt with were knowledgeable and helpful overall. I'm handicapped and the tub helps with me. I like all its features and I could walk into it. It's all neat. Also, the reason we got it was for my 82-year-old father-in-law's safety. He lives with us, and he could not lift his feet hardly to get into the old tub anymore.

We moved in August and we had a tub back where we lived before. We found an ad in the paper, called the number, and explained to them that we had had one before and we were interested in getting a new one. The sales rep who came out gave the presentation, and it was fully understandable. We liked what he was saying, and he pointed out all the new features that were on it.

Safe Step walk-in tubs are made here in Tennessee. Their sales rep was fine and so were their installers. They were good and really courteous. I liked John too. I love everything about the walk-in tub and it's been a fine experience.

I'd been looking into walk-in tubs for quite some time. A program was opened to the VA, and the salesman who came to our house mentioned that they have a VA department at Safe Step, and there was a good discount. Because of the discount and the VA helping me out, I was able to afford a tub. Safe Step assisted me in getting the VA paperwork taken care of so that was good, and they brought down the price. Although I still ended up paying a little over $3000 with my own pocket money out of the deal, I couldn’t have gotten a tub of that quality for $3000. In that respect, VA did nicely for me and the government chipped in $6800. I'm a 100% disabled vet, so this was good for me.

Their sales reps were knowledgeable and courteous and they put the tub in as soon as I ordered it and they got it in fast. Their installation team was real polite. I've watched them put it in and they tried to explain to me what they were doing. I feel cleaner using the tub. With the mixture that the air gives it, it seems to clean me up better than anyone I've seen before. However I'm very dissatisfied with the door. I thought I could get in and out of a Safe Step Walk-in Tub better than others but I was wrong. I'm in a wheelchair and when I get in, I can step in and go pretty good. But when I come out, I've been doing it backwards and I can't reach the handhold. Had to come in forwards the first time and it just didn't work. Then the night before last, I was getting out of the tub and my leg gave way and I settled into that narrow gap in the door. I'm badly handicapped and I had a terrible time getting up.

My experience with Safe Step seems to be very good. The first time I got into it, they I somebody help me. I'm an old 86-year-old lady and I'm blind so sometimes I push a different dial before I get the tub to do its thing. Other than that, I'm getting along okay with it and I hope to continue. The salesman was very nice and knowledgeable. Their installation team were the greatest. They had a two-hour or so drive to get here and they've never been down in this area before. This is the first tub that they installed in this tri-state area. We're about 15 miles or less from Michigan and the same from Indiana and we're in Ohio. They worked the whole time from 9:00 in the morning until a little after 5:00 and they did a beautiful job on it. I like the jet and I have learned to turn my warm water on first to get at a temperature that I wanted, then shut it off and then crawl in the tub and put the drain down.

Safe Step Walk-in Tubs have completely and quickly resolved my problem. I am very happy with the results.

It's been a pleasant experience with Safe Step so far. The sales rep was very nice and willing to work with us. He had the information on the other ones. He had sales slips and pricing. We bought what we thought would be the best tub for us. The only drawback is the price. It has been a financial burden but it is what it is. The installation team was very clean, polite, patient and understanding. When dealing with senior citizens, it's not always the easiest but they were wonderful.

We're glad we got our Safe Step walk-in tub. It's very nice. The sales rep was good and the workers that put it in were very nice. I like that I can just sit there, relax and get those jets working on the sore places that I need it. It's very satisfying. It's also convenient for us because I was always afraid of my husband and I falling and it's proven to be very good and we can get in and out of it.

We liked that our Safe Step tub was made in the USA and that it has a lifetime guarantee. Also, the sales rep was very informative. He told us a lot of details that we hadn't known and some things to consider. The two installation gentlemen were outstanding as well. They worked very hard, and they're very clean, courteous and informative. They went through all the features of the bathtub.

I purchased a Safe Step bathtub since they have a coupon that gives $1,500 off, and the salesman who came to see me was so nice - it convinced me completely. The day the installation people came to my home, I was in a rehab center for vertigo and my neighbors stayed here while they installed it, and they did a perfect job. I couldn't ask for anything better. With my tub, I have fewer aches and pains. I like the bubbles that come through the spa. I have arthritis and it helps to relax my muscles and nerves. It's fantastic. In fact, I got in it yesterday and stayed there for almost an hour because I almost fell asleep. It felt so good but I don't need to stay that long.

I compared all of the walk-in bathtub companies, and I liked the features that Safe Step had on their tub. I like the step-up getting into the tub, nice and low for a pro. My sister likes the microjet. It's also very easy for her to get in and out of the tub. She can take a bath by herself now, which is perfect. The only thing that needs to be improved is that the button for the seat heater should be up front instead of being on the back of the tub.

I got a Safe Step Walk-in tub for my daughter. She has some physical problems and I had a nice tub but it was too hard for her to get in and out of. She had taken a spill before and I wasn’t gonna take a chance on that again. There were three companies that were advertising, but the Safe Step looked like the best bet. Their sales representative was very informative and answered all of my questions. He even gave me information that I really didn’t think to ask. The installation team was super. They were in and out in about six hours and was a really great team. I definitely would recommend Safe Step.

The gentleman from Safe Step I talked to did not pressure me to do anything but other walk-in tub people did. They won't give a ballpark figure what something's gonna cost. They got to come to my house and I objected to that, because nobody could give me an idea. I wasn't asking for a firm price, I was asking for a ballpark price. So, I went with Safe Step. On the installation, the young man and his helper came in on time. They wanted to get done and it was more than one day because of wanting the wall to go all the way to the ceiling around the tub.

I’d recommend Safe Step. I got a sizable discount from them. Their sales rep. answered most of my questions. The installation team was timely and quicker than I expected. I was told installation was up to six weeks but it only took around a week. The tub's micro jets are my favorite. I'm happy with the whole situation and with my Safe Step tub.

Safe Step has come and completed the repair and I am now satisfied with their service. I would give them 4 stars at this point.

My husband has diabetes, and it's bothering his legs, so the doctor suggested we get a Jacuzzi or something similar. However, they're hard to get in and out of, so we thought that a walk-in tub would be better. We got a Safe Step Walk-in Tub and it's really nice. The sales guy was wonderful, and was extremely nice, informative, and it was fun visiting with him. He looked in our bathroom and told us how the new tub would fit. The people that came and put the tub in also did a great job. They installed the tub in a day, and also took the old tub. They made the tub fit under a window and it's beautiful. We had to put a little bit more floor down because our old tub was bigger, but the new tub's great with the new floor.

My wife has trouble getting into a regular bathtub, so the walk-in tub is ideal for her. The salesman of Safe Step was really good when he initially introduced the tub. He was very professional and thorough, spent over an hour with us giving details. The installers did an excellent job and were very professional, too. They said they’d be here at a certain date and time, and they were here. They worked all day and put it in, and didn’t even take a lunch break. We really like our Safe Step walk-in tub. We just have to probably get a larger hot water heater. Their price was several hundred dollars more, comparable to the other stores. But they gave us a $1,000 discount for if we needed a water heater.

I was looking at other bathtub companies but Safe Step was the only one that showed up. The sales rep answered all the questions and had a display to show us. I got their walk-in tub and I love everything about it.

I enjoy using my Safe Step tub. The sales reps and installation team did a good job, and the lady that came and talked to us about getting one was very nice. I haven't used all of the things that my girls think I should have used, but I'll get more used to it. I like having the seat to sit on and I'm very satisfied with it.

I decided to get a walk-in tub and Safe Step was the first company that I called. When I went out to look at the tub, one of their guys showed it to me and its cost. Their sales reps were all wonderful and they sold me the tub right away. The installer was helpful too. I couldn’t get the lights and things on one time and he came, took apart the front of the tub and showed me what button to mash.

The sales representative from Safe Step Walk-in Tub was helpful. The installation team did a good job too. The Safe Step Walk-in Tub cost more money but it had jet streams in it. And that jet stream makes a lot of difference. The tub uses a lot of water but it provides a good bath.

I have always wanted to have a Premiere walk-in tub since I saw their ad many years ago, and then I saw Safe Step on TV and their store was a little closer to me, so I called them and finally got the walk-in tub that I had wanted for a long time. The sales representative was nice and the installation team were terrific. I like to soak in my new walk-in tub.

My experience with Safe Step was terrible. The sales rep was smooth-talking. He didn’t tell me that they had a couple of sizes and sold a cheaper tub that they wanted to get rid of instead of what I needed. The installation team was good with what they’ve done, but for what they put in, it didn't do me any good. The tub we bought is too little. For someone who's 120 pounds, it may be good but everybody here weighs at least 260 so I’m extremely dissatisfied.

Safe Step's price seemed pretty good. I bought their walk-in tub for my mother. It was a pretty close run between Safe Step and Premier, who I thought were the best. I know the construction part and said that we'd be better off going to Home Depot and buying from a name brand like Jacuzzi. That way we'll pay less but we'll have to put it in ourselves. However I simply didn't have time for it so I decided to go for Safe Step after all since they had great ratings.

The price was good and Safe Step had a special offer when I bought mine. The sales rep was very nice and he kept his words. However, I’m a little disappointed because I didn’t think I was getting enough of the oxygen bubbles out. He told me when I need any information or anything, I should call this certain number, which I did. But when he called me back, he said he is in Utah on vacation. I did want some information on how I get the bubbles to come out more, that was the reason that I bought it. He said he’s gonna have some paperwork for me where I can buy the cleaning stuff. I wasn’t aware that it takes once-a-month cleaning. He did not say that. I wanted him to stop by once more and tell me where he got the crystals they put in the water to make the water soft and all those good stuff.

I looked at other tub companies but we stuck with Safe Step. Their sale guy was very good. The installers was very helpful in showing how the tub works and cleaned up when they finished. I like everything about my Safe Step tub. The jets are good for my feet and back. Once I get out of the tub it makes me feel more relaxed. I'd recommend them.

I don't even know if I got a great price for my Safe Step tub but I know that I'm disabled and eventually I'm gonna need what I bought so I thought I'll go ahead and get it. Everything with their sales representative was real good. They're very informative and explained everything to me fine. The installation team was also very good. There's a lot of trouble for them to get the tub hooked up because it's an old house and everything is old but they did a great job. My favorite feature of the walk-in tub is that I can step in and out real easily. I'm not a lounger in the tub, though, and I just want to get in there and clean and then get out. But as I get older and get worse off, I'm sure I'll enjoy the tub more.

I wanted a Safe Step tub and when I saw one, I bought it. The Safe Step staff were all very courteous. The sales representative didn't pressure me to buy and the installation team was very efficient. I enjoy my Safe Step everyday. I like the door opening to the inside and the microjet.

I checked walk-in tubs and I looked at Home Depot. I checked everything from prices to what I needed to get it installed. The Safe Step Walk-in Tubs' rep was wonderful and their installers were great people. They came earlier that the set time, and since they didn't take down the wall, they were in and out in three hours. I can get in the walk-in tub and fill it up. I don’t have to worry about getting down and trying to get out of the thing. The walk-in tub's really mostly for my mom because she tried to get in our tub over a year ago and she couldn’t get out. She hasn’t taken a bath in a tub since then. And although we had a shower chair in the shower for her, she can soak in a walk-in tub and this helps in her mobility - for the feet, for the back of the legs, the lower part of the extremities and also for the lower back.

I love Safe Step Walk-in Tubs. Our sales rep was excellent and very polite. He came to our house and took measurements. Their installation team cleaned everything up. We were 100% happy with them. We really love our tub. I haven’t been able to get down in a bathtub in a long time and since I had Safe Step, I felt like a new person. I don’t always fill the tub up because it's costly though. I use the shower, too.

The Safe Step sales reps were very, very good and I couldn't ask for anything else. The installation team was wonderful, too. The only thing I don't like about the Safe Step tub is having to sit in until it fills up or runs out but other than that, I ain't gonna fall. I feel very safe.

My experience with Safe Step was good. I bought it for my mother. I do own it but it's for my mother and she's enjoying it. I saw this one company and I didn't look at anybody else. The sales rep was very good, personable, thorough, and answered all our questions. He and the installation team did a good job. She likes the bubbles between the pores and she's happier.

I contacted Safe Step for information and got a salesperson sent out. I am not somebody who likes a lot of unofficial sales patter. The sales rep was trying to convince my mom that in her current bathtub shower setup, she would fall through the plushy glass and so on. If I were buying it, just the annoyance factor alone would have made me said no. But my mom was more concerned about getting somebody to install the tub quickly. It was a little outside of the price range that she was looking for but the installation was the major deciding factor.

My mother likes the light and the seating in her Safe Step tub. She gets in fine in the tub, though she has to have help. The sales rep was fine, and his presentation at home was fun. I wasn’t there when the installation people came, but everybody said they were wonderful.

I told the salesman from Safe Step the first 20 minutes he was here, "You're wasting time, you might as well leave." But he didn't leave and I got the tub. I liked what he told me when he came out here and everybody else I talked to wouldn't give me no satisfactory answer. The installation team were good too. They made a big mess and a lot of noise but I know they had to. They cleaned up some of the mess but when they're cutting the tub out they had to do whatever they had to do to get them out. There were chalky stuff all over the bathroom and I had to get somebody come in and wash down the paneling.

Due to the ease of installation and cost, we chose to purchase from Safe Step. I got a walk-in bathtub because my wife has Parkinson’s and it will be easy for her to be able to get in and out of it. When she uses it, there’s a big difference in how her skin feels. I had talked to some other people that literally wanted to redesign the bathroom to put the tub in, and it didn’t end up happening at all. But the staff of Safe Step was knowledgeable about what they were going to do and how to get it done. They absolutely did a great job.

I heard about Safe Step in the Legion magazine but then I saw it in the Woman Today magazine. The sales representative was nice and he sent me a card after I got the tub in. The installation team was very good and came half a day early. They were in the area so they wanted to know if they could come over. I haven't used the tub yet but I'm looking forward to the heated tub, lumbar jets, and leg jets.