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Re-Bath Reviews

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About Re-Bath

Re-Bath specializes in fast bathroom remodeling. The company offers complete remodeling services or tub/shower-only conversions, and it provides free in-home consultations and a free design process. Re-Bath also offers tub/shower conversions, especially for those with limited mobility and seniors who wish to age in place. Slip-resistant technology, accessible bathroom remodels and walk-in tubs are available in stylish options that will update your bathroom while increasing safety.

Visit www.rebath.com
Pros
  • Can be used 24 hours after install
  • Product and installation warranties
  • Free in-home consultation
Cons
  • Pricing not available online
  • Preset selection of fixtures

Re-Bath Reviews

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    1 featured review
    How do I know I can trust these reviews about Re-Bath?
    • 4,944,696 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 8 Reviews 830 - 980
    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed March 1, 2016

    It took Re-Bath a short length of time to do the installation and their products seemed to be adequate for what we wanted. The installation team was courteous, prompt, and they took care of the business. We got from them the new flooring and a new vanity and we went from a tub to a shower. To sum it all up, everything came out well.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Darrell,

    Thank you for taking the time out of your busy schedule to review Re-Bath. We are happy to hear that your tub to shower conversion was a success. We hope that your bathroom brings you joy for many years!

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed March 1, 2016

    I bought the place and the bathroom was in pretty bad shape then I decided I wanted to remodel it. I made contact with Re-Bath and they talked pretty good, and I went ahead and used them. They tore out the old bathroom and put in a walk-in shower. They just finished it within the last 30 days but I still have a problem that they've got to come back and fix.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hi Jim,

    We are more than happy to come fix the problem at hand. Would you mind calling our customer service line? 1-800-426-4573 or use our customer service contact form? http://rebath.com/Join/contact-us.php

    We will get this taken care of for you right away!

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Feb. 29, 2016

    We moved into a 60-year-old home and the bathroom needed to be upgraded. We went to Re-Bath because of their products and we had them do a total redo of the bath and they finished about four weeks ago. I don't have anything but good things to say with the sales rep and the designer there that I worked with. I also interacted with the Re-Bath installation team every day that they were here. They were all very courteous and easy to work with and even cleaned up after themselves.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Glenda,

    This is wonderful news! We are glad that the installation went as planned and that our crew was clean. Thanks for taking the time to review our company.

    Cheers!

    Verified purchase
    Staff

    Reviewed Feb. 28, 2016

    Our guest bath needed to be updated, and when we had Re-Bath come out, we enjoyed their introduction and display. Their sales rep was very knowledgeable and he had a lot of samples and pictures on his laptop. The installer Chad was very personable and we appreciated that he was very tidy. He laid down a nice pathway of cardboard all the way from the bathroom to the front door where he was bringing things in and out. We had the bathtub taken out and the tile shower put in, as well as a new toilet and a new sink top.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath
    Dear Geoff,

    We are happy to hear that your bathroom remodel went as planned. We pride ourselves in being as clean as possible and glad Chad was helpful! We hope you enjoy your bathroom for years to come.

    Thanks for your business!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 28, 2016

    We're very happy with Re-Bath. We have been talking about converting the bathroom to a shower for many years because we don't use the bathtub anymore. Everybody showers. So we thought it would be a nice upgrade. In Moorpark, where there's like an indoor swap meet type of a place, a young lady was passing out flyer regarding Re-Bath. Since we were interested, we looked around and she did an incredible job of giving us information about all their products and how the work happens, so we decided to do the work with them. The installers spent several hours one day doing the work and did a really good job. Everything went fine and it happened within a reasonable amount of time.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dennis,

    Thank you so much for your glowing review! We are so happy that we could help with your bathtub to shower conversion and that it went as expected. Please let us know if we can help in the future. All the best!

    Verified purchase
    Staff

    Reviewed Feb. 26, 2016

    I went to Home Depot to check on having my bathtub relined. The sales rep was friendly. We talked about the job, his family, my family, and different things. He explained the Re-Bath service pretty well.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Brent,

    Glad to hear we did our job in explaining our services. Please let our team know if you have any questions.

    All the best to you and your family!

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 26, 2016

    We had an older bathroom that was way out of style that we wanted to update. The sales rep from Re-Bath came to the house late in the evening, went through everything with us, and sold us on the craftsmanship and the quality of the materials. The installation is another story. When they took the shower out, there was an outside water faucet that was attached to the supply line to the shower. They just cut that off and didn’t tell us and left it hanging outside the wall. We didn’t find that for about a week later. We also found that they busted a wall adjacent to a bedroom. We found it late because we weren’t living in the house due to remodeling. Recently, my wife decided to use the shower and the water won’t turn all the way over on hot. It only goes up halfway and stops.

    I first talked to the salesperson which took me several tries to get a response back. He then gave me the number of the manager of the Re-Bath in Little Rock and also that of the owner’s son, and referred it to service. The service people called me that same day, then they met with me at the house that afternoon. He looked at it and he was at a loss for words on it. But he said they would take it back and report it to his boss. His boss called me the next day and told me that the installers said that the water faucet was a dead faucet, which was not true.

    He said the only way it could be repaired would be to cut a hole in the wall in the bedroom and go in and reattach the outside faucet. And then just go through a different hole in the wall and put that faucet back and make it look like it was real or just cement it up and not be there at all. I told him that I would talk to the manager before we decide to do that. Then he decided that he could do something different and supposedly they’re going to come and take that unit out and fix it back like it was and then put another unit back in. But I contacted the sales rep yesterday by email and he hasn’t returned anything to me. So I don’t know where I’m at on that. Re-Bath has been horrible and this has been a real worry. We paid like over $5000. When the person that comes out and installs accused the homeowner of lying, that’s not a good thing. If everybody had the quality or the type of experience I’ve had, they would go out of business in short order.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Randall,

    This sounds like a nightmare and is not the experience we want our customers to have. Will you please contact us using the below information? We would like to get this taken care of for you.

    Looking forward to hearing from you.

    Re-Bath Customer Response Team
    ------------------------

    To contact corporate Re-Bath® for customer service, call 1-800-426-4573 or use our customer service contact form (http://rebath.com/Join/contact-us.php)

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed Feb. 25, 2016

    We had a leak in one of our bathroom so we decided to remodel it. I have a friend that had theirs remodeled and they did the demolition themselves. With no guarantees and it cost them just as much as what Re-Bath was gonna charge, we decided we're gonna get it done by professionals and it's guaranteed. I'm so happy with it and I love it. We got the shower, new sink and cabinet and we put it in the primary bathroom which is very small. They took the door out and put a pocket door which gave us much more room. Their sales rep was very pleasant, professional and courteous. And their installation team were awesome. They went far above and beyond what I thought they could've done. They offered and suggested other colors. I am not a decorator at all so I was asking their opinion and I was very thankful for that. I've recommended them to somebody.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Jackie,

    Thank you for your wonderful review! We are happy that we were able to help with color selections. It's great to hear that everything went as planned. Thank you for entrusting us with your business!

    Verified purchase
    Staff

    Reviewed Feb. 24, 2016

    Love our new bathroom! We had a tub to shower conversion plus did some updating on rest of the bathroom. Very pleased with the product and service. Excellent installers. Very neat. Courteous. Highly recommend.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear John,

    Thank you for your kind review. We are happy to hear that our crew were neat and courteous. This means a lot to our team. We hope you enjoy your new shower for years to come!

    Re-Bath Customer Response Team

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 24, 2016

    Back in June, before my wife passed away, she and I planned on a bathroom remodel because she was was going to need a walk-in shower. Although she already passed away, I did it anyway. My brother-in-law heard about Re-bath on the radio and one of the guys from Monsters of the Midway talked about using them. I chose them too because of the fact that it was only gonna be three days to get it done. I made the purchase in the last week of December and they came out. I had a good time talking with their sales rep about the different products and things that they could do. However, I couldn't talk him down anymore on the price.

    Fernando, their installer, was awesome too. He was very nice, very respectful of the house and always cleaned up. He did a top-notch job and we talked each day. If they lose a guy like that, they'll be in bad shape 'cause the guy was excellent. There was also Alexis who works in their office. She was great - very cordial and ready to help me with anything. After talking to her on the phone for the first time, it was like she knew me. On the whole, they did a great job and I'd recommend them. Everything was good with the product with regard to everything they did and then how it looked in the end.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Anthony,

    Your review warmed our heart. What a great tribute to your wife. Thank you for being wonderful to work with and trusting us with your bathroom remodel. We hope you can enjoy your new bathroom for years to come.

    We also want to thank you for being kind to our crew.

    We wish you all the best!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 23, 2016

    My bathroom was nine years old and was the original one when we had the house built. When we started having issues with the caulking and molding, we decided it was time to do something. We went to Home Depot and saw a display of Re-Bath. We got an estimate and one of their guys directed us to the showroom over on 75th Avenue where they had exactly the pattern that we had chosen on display. We got to see the whole structure too and that's really what sold us. We purchased the bathtub, shower and the surrounding walls in January.

    The sales rep was very nice and explained everything. He walked us through bit by bit. Then a couple of the company reps came back out, re-measured everything and asked if we had any questions. The installer was great too. He told us what he was doing and how long he'd be. He was also prompt, courteous, he cleaned up and he did everything we wanted. We're really pleased and surprised because normally one would get a hassle out of somebody along the line. However, we had no problems. It was a great experience and we'd recommend them wholeheartedly.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Ron,

    We are happy to hear of the success of your new bathroom remodel. It is nice to hear when we have made the process easy for our clients. Thanks for the review Ron!

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Feb. 23, 2016

    Re-Bath has better product, quick service and a lifetime guarantee. We have a new tub, and surround which is the white subway tile look. And it's only been two weeks since we got them. Their sales reps were good and very helpful with any questions I had. They worked with me on the timeline, plus the numerous times getting it set up. It was good all the way around. Their installation team on the other hand were so quiet and polite. They only come to ask whenever they needed something. But they were so clean. They cleaned up as they worked and they cleaned up when they were done before they left. I had a lot of work done in this house and they're probably the cleanest people I've had in and out of the house. I've been telling everyone about them. Absolutely fabulous service and product.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath
    Wendy,

    Wow! This review made our day! Thank you for taking the time to post on ConsumerAffairs. We pride ourselves in our cleanliness and are happy to hear that we were quite too! We hope your bathroom brings you joy for years to come.

    All the best!

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Feb. 22, 2016

    We had safety issue so I decided to have the bathroom remodeled. They converted a bathtub to a shower. I like the method that the sales rep proposed so I went with Re-Bath. The installation team was professional and cleaned up after themselves. My only dislike is that it took so long from the time that I agreed to it to the time that they were ready to come out and do the installation. It took about two and a half months, which I guess for Re-Bath, is a wonderful problem because it means they're busy.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hi Brian,

    Thank you for your review and happy to hear that the installation of your new bathroom was a success. We hope the 2 1/2 months was worth the wait! Enjoy your new bathroom!

    Re-Bath Customer Response Team

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 21, 2016

    My husband is 78 and he's got stenosis of the spine and all kinds of health issues. We had a bathtub shower and he had to lift his legs to get up in that tub to get into the shower. It just wasn't convenient for us anymore. I first called another company but was told "Oh no, ma'am, we don't work in your area." Then we saw Re-Bath's ad on The Advocate. When I called Re-Bath, they immediately sent somebody. I first talked to Kyle, who sent out Steve. Steve is an awesome salesman, I love him and wanted to keep him. They say he can sell snowballs to an Eskimo. He knew what we wanted and everything is perfect. Also, Steve was compassionate and understanding. He wasn't pushy about anything. He helped me because I have a hard time making decisions and had all kinds of great suggestions. My husband and I both had a wonderful experience with Steve.

    Of course, I had to wait about eight or nine weeks for the tub, but everything came in. I love the installation team. That one and a half day, they had to remove plumbing from the double sink to make it a single sink. I have never seen such a well-coordinated crew who worked so well and so timely and got everything done. They laid stuff on the floor and there was no mess. They didn't even stop to eat. They were very polite and knowledgeable about everything. Also, when they put my countertop, it had a little gap. The house is 38 years old, so it was not their fault. They had puttied it up and it doesn't look bad, and they're coming out tomorrow to put in a little piece in that gap. Re-Bath has an awesome crew - I was in awe.

    I'm so proud of our bathroom, we love it. I just praise the company. I don't want to leave. We were away for several days I missed my bathroom so bad I just couldn't wait to get home. It has been pleasurable with Re-Bath all the way around, from the get-go with Steve to the installation. The whole experience with Re-Bath was wonderful. If everything was like that, it'd be a wonderful world.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Romona,

    Thank you so much for your review. We loved the line that Steve could sell snowballs to an Eskimo! It's clients like yourself that makes Re-Bath excellent. Thank you for being a joy to work with and giving us the opportunity to make a difference in you and your husbands life!

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 20, 2016

    I spoke to someone at Home Depot and they use Re-Bath for their remodeling. So we got Re-bath to convert a full bathtub into a shower. It was very good experience. The sales representative came to our home and showed us all the options. He went over the price, talked through all the details of the next steps and who would be contacting us. He was very thorough. All the information they gave us was correct. And they followed up a lot in writing and emails. They were very good as far as how they handled everything. The installation team called us a couple of days before the scheduled service. They were on time and did a very good job setting up and doing the work. They cleaned up, explained everything as far as what to clean with and how to get back to them if there were any issues. The guys were very good. I would definitely recommend them. Everything was very good from start to finish.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Denise,

    We are glad to hear things went smooth from start to finish. This is what we like to hear! Bathtub to shower conversions are our specialty and hope that you enjoy yours for many years. Thank you for taking the time to review our business!

    Re-Bath Customer Response Team

    Verified purchase
    PriceStaff

    Reviewed Feb. 20, 2016

    Very nice job! Shower looks great. Cost was little high priced and we had some issues, but they stepped right in and took care of all of our issues. We are very happy with the finished shower.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Richard,

    This is wonderful news that we were able to fix some the issues you experienced. Please don't hesitate to contact us if you need anything else!

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Feb. 19, 2016

    We got a bathtub from Re-Bath and it came in about a few weeks. Their installer was really good and excellent and he got everything done. He also gave his full ideas.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear James,

    We are so happy to hear that your bathroom remodel occurred in a timely manner and that everything went as planned. Thank you for taking the time to review our company!

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Feb. 18, 2016

    Re-Bath has a storefront in an H-E-B here in San Antonio. I talked to a person there and they came out when I was considering redoing my shower. I talked to several people and liked their product a lot. The sales rep was very good and convincing, and presented a product well - I was pleased with him. They installed the product in January and the installation team were great!

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Patricia,

    Thank you for your kind words! It is wonderful to hear that our team performed well and met your expectations. Thank you for trusting us with your bathroom remodel!

    Re-Bath Customer Response Team

    Verified purchase
    Sales & MarketingStaff

    Reviewed Feb. 17, 2016

    Our tub broke so we decided to get a new bathtub and a toilet from Re-Bath. We purchased them two weeks ago and their excellent sales rep gave us all the information we needed. Their installer took two days to do the job and did an excellent job. He also cleaned up afterwards.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    David,

    We are glad to hear that your bathroom remodel was a success! Thank you for the opportunity to serve you.

    Cheers!

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Feb. 17, 2016

    I purchased a shower pan, the bottom part of the shower, from Re-Bath. The guy who came and did it was very knowledgeable. He had to actually make the new one fit because they brought the wrong one the first time around. They got all panicky on the phone because the guy ripped my whole shower out before he measured. The product was sitting in my driveway and I had no shower. I live in a mobile home so it was like a big hole to the ground. They searched around, found one in the warehouse and brought it a day late. They made it work which turned out to be very good. It was a very long haul and he stayed until dark, but I'm very happy with the product.

    However, we had a weird boo-boo. When I got my estimate, I gave them a deposit to hold my place in line because I was actually waiting for a tax refund to make my first half payment, and then the other half payment was going to be on completion. So when I called in August, I gave the girl my credit card. They charged me $1300 and she said, "Okay. From this point, we're probably going to be ten weeks," which I knew, "but give us a call if you want to and see where we're at in the line."

    At eleven weeks, I called. They hadn't even applied my payment. The guy who answered said, "Well, we're waiting for your payment, ma'am." And I said, "What are you talking about? I did it." I believe the girl didn't tell somebody. He said, "I'm so sorry. I'm going to put a speed up on this." This was unfortunately right around Thanksgiving and I had an emergency trip that I had to take all the way to Idaho. So I said, "Now I've got to push it ahead." So December 3rd was our projected date. He calls me and said we're good to go. "We're really happy to get this done but we need your first payment." Are they kidding me? Again? I paid it back in August and he went through a whole bunch of paperwork and said, "Oh my goodness, I see it here."

    And then everything's completed. I made my second payment. I understand $2700 is a very small job - we're contractors too. So I called after the whole completion was done with the installation guy then it dawned on me that I have no paperwork. So I called to the place where I had the snafu with the money. I said, "I really just want a receipt saying on this date at this address, this was done. So if ten years down the road something happens, I have proof of purchase." And he said, "Absolutely. I'll get right on it." Ten days goes by and I said, "Why don't you just mail it? It might be just easier just to snail mail. I'm not urgently getting it, I just want it for my files." After 10 days, when I looked for my representative, the girl said "He doesn't work here anymore." so I got to start all over.

    Three weeks go by and I called again - "We'll get right on it. I promise." A week goes by - "Oh, it's on the supervisor's desk." So I talk to the supervisor and she says, "Well, oh dear, we'll get right on it." This was a Monday. She mailed it on a Friday and put the wrong address on it. I called her back and said, "This is getting ridiculous. I really, really am very happy with my product. But this is really silly." And she said, "I'm about ready to get in my car and drive this to you because this is ridiculous." I finally got it because we said, "Why don't you mail it to me and email it?" Well, my Mac wouldn't let me download it but my husband figured it out. But I still haven't gotten the one in the mail because she sent it to the wrong address.

    But overall, product and the installation were perfect. It was just working with the office for a very small request that got me. The person who's answering the phone should be very knowledgeable and able to accomplish small tasks like that. She should've gone into the files, printed it out, put a stamp on an envelope and mailed it to me that day.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Lori,

    Wow! What an ordeal. We are so sorry that you had to go through so much to get a statement of the services rendered. We are glad it worked out in the end! Thank you for being patient with our team and thank you for trusting us with your business!

    Re-Bath Customer Response Team

    Verified purchase
    Price

    Reviewed Feb. 15, 2016

    The house we got was built about 1964 or 1965 and the tub was blue. Everything was blue. My wife and I both got tired of looking at it so we decided to remodel it. Now, we had a new commode and new bathtub with a surround put in by Re-Bath. At first I went to Lowe's and they sent a lady out here and a contractor. They sat here and they were going to do everything I didn't want them to do, and they said they'd get back with me. We waited and never heard anything, so we went to Home Depot and their saleslady came out and told us right off what it was going to cost. We told her exactly what we wanted, and that's what we got. She didn't try to add anything on like the other place did. It took them a little over a month to come out and do it because they had so much to do. But when they came out, the gentleman walked in here, told us how long it was going to be because one man did it. And we’re tickled to death with it.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    David,

    We are so happy to hear that your all blue bathroom is long gone and that you are tickled to death with your new Re-Bath bathroom! Thanks so much for your positive review. We hope you enjoy your new bathroom for years to come!

    Re-Bath Customer Response Team

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Feb. 13, 2016

    I was looking at another remodeling company other than Re-Bath but I never got a quote from them even after two visits. So since I know the local owner of the Re-Bath franchise here, I decided to go for their services about a month ago. I bought some materials that go up the walls around the bathtub, then I also got a separate bathtub. I had an awesome experience with their sales rep who was extremely knowledgeable and courteous. The installers did a great job, too. They came in at the proper time and were done in a day and a half.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Phillip,

    We are happy that the other company did not supply you with a quote! We are glad that you entrusted us with your bathroom remodel and that everything went well! Thanks for the review Phillip!

    Re-Bath Customer Response Team

    Staff

    Reviewed Feb. 12, 2016

    Re-Bath dismissed us as a valuable client and ignored us! Last year we requested an in-home consultation. After the tech came out and we told him we wanted to replace our shower... he pushed us to buy a walk-in tub. My husband is paralyzed and in a wheelchair and CANNOT use a tub! He left without giving us an estimate! We called several times for an estimate and went into the Columbia, SC RE-Bath. After asking for the estimate, we were told it would be emailed to us which was never done! WELL... we now have a new BATH FITTER shower and are thrilled! DO NOT WASTE YOUR TIME WITH RE-BATH!!! I cannot say enough great things about BATH FITTER! The consultation, office employees, and installers have been beyond awesome! Lifetime warranty too!

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hello I Langford,

    We are sorry to hear about your experience. We want every customer to be pleased with our services, and would like to speak to you about your experience to get some more details. Please contact corporate Re-Bath® at 1-800-426-4573.

    Thank you.

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupCoverageStaff

    Reviewed Feb. 12, 2016

    Re-Bath remodeled our 15 yr old bathroom last January. We purchased the vanity with the sinks included, the bath fixtures, and the flat surface that they installed in the shower door. The salesman was very nice and the installation guy was excellent. He was very quiet and respectful and got the job done in less than three days. He cleaned up each day and made sure all of the floors were covered so the tracking didn't affect the floors.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Catherine,

    Thank you so much for posting your experience online - it means a lot to us! We make every effort to ensure that our customers receive the highest level of care and we are grateful for your business. We are glad that you enjoyed working with our team! Thanks for being a great customer.

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 11, 2016

    We had a walk-in tub installed by Re-Bath last October. Their sales representative was great and the installers were very professional, neat, and quick. There has been good communication.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Steve,

    Glad to hear all went well with your bathroom remodel. We love to hear when our team has performed to a level that makes our clients happy. Thank you for taking the time to review our company!

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 10, 2016

    Mold and mildew kept coming back on my tiles so I remodeled my entire bathroom. Re-Bath started it back in December and just finished up a week and a half ago. I've had good interactions with their sales rep and installation team.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear David,

    Thank you so much for posting your experience online - it means a lot to us! We make every effort to ensure that our customers receive the highest level of care and we are grateful for your business.

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    StaffEase of Use

    Reviewed Feb. 9, 2016

    My mother got her whole bathroom redone a few years back by Re-Bath and we really liked how it was when it was finished. Then I noticed how it was holding up and the tub and shower don’t move when I step into it. So after a few years went by, we decided we would go ahead and get ours done. We got the tub and shower installation done the end of January.

    The sales representative was very good, pleasant, informative, and very honest with everything. He was in our bathroom and helped us get a better insight of what would and would not work, and what we probably would like better in the long run. The installer was just one very large guy. He demolished the tub in half an hour. I couldn’t believe it but he did great. He even laid down runners throughout the house so that the hallways and rugs won’t get dirty. He was also sensitive because we have a baby and he was always careful not to wake him. And we’re like, “No, no, no. Just keep doing what you’re doing.” The interaction was very pleasant. He would ask us questions like if we want to wrap something this way or where do we want to put the hand bar. He included us to let us know step by step what he was doing which I really appreciated.

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    Re-Bath
    Response from Re-Bath

    Dear Beth,

    This review made our day! Thank you for sharing your positive experience. We love hearing these stories. May your bathroom last like your mothers. Thank you again for taking the time to review our business!

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 8, 2016

    The sales rep from Re-Bath was good and they seemed pretty knowledgeable and detailed. However, I had some in-and-outs, and I believe that the customers are always right. I have to be satisfied with what I want because I pay that much money, and they didn't meet my requirement. On the other hand, the installation team always explained things to me because I was there, like what they were going to do with this and that, which was good.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Alice,

    Thank you for leaving us a review on Consumer Affairs! We are glad to hear that the installation team thoroughly explained the process to you and we hope that you are enjoying your new bathroom. Thanks for being a wonderful customer.

    All the best!

    Re-Bath Customer Response Team

    Verified purchase
    Installation & Setup

    Reviewed Feb. 7, 2016

    I decided it was time to remodel my father's bathroom when he slipped in the tub, so we made the purchase from Re-Bath six weeks ago. Their installation crew was clean, friendly and knowledgeable.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Phil,

    Thank you for choosing Re-Bath to remodel your father's bathroom. We depend on great customers like you and are grateful that you left us such a wonderful review on Consumer Affairs.

    All the best!

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Feb. 5, 2016

    A remodel was needed for my bathroom, so on the first of the year, I purchased the shower, stools, vanity, and floor from Re-Bath. It was very good interacting with their sales rep, and their installers were very professional and did what they were supposed to. Everything went smoothly and I'd recommend Re-Bath.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Gaetano,

    You made our day! Thank you for posting such a fantastic review on Consumer Affairs! We can’t wait to forward your message to our Re-Bath team. We are thrilled that you are pleased with our services and that you will recommend us to your family and friends.We pride ourselves on providing the highest-quality standards in the industry and are grateful for wonderful customers like you.

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 3, 2016

    The original guy sent by Re-Bath came out for the measurement -- but it was for an apartment unit that I have, not for my own house. I wanted it done in about two weeks, but he wasn't sure if that was gonna happen and it didn't. So I called the owner and she said, "We have an opening on this day.” And we worked it out and it happened within about three and a half weeks after the original visit.

    The installation team from Re-Bath was good. The only thing I was kind of disappointed with was they had a bar that someone would put in for a handicapped person to pull themselves up or hold on to and I had thought they were gonna put it in the middle of the shower. But instead, they put it at the very end of the shower where someone would come in. And so I asked them about why he did that and he said that's normally where they put them for people so they can hold on to get over the little ledge for the shower. And I said, "Yeah, but I really wanted one for the middle of the wall there so people could hang their washcloth on there." And he goes, "no problem. Next time we do another one, we'll come and have the installers put one of those in there too free of charge."

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear David,

    Thanks for posting a review to Consumer Affairs! We make every effort to ensure that our customers receive the highest level of care. We hope you are enjoying your new shower! Thanks so much for your business.

    Re-Bath Customer Response Team

    Customer ServicePunctuality & Speed

    Reviewed Feb. 3, 2016

    We originally contacted Re-Bath in October of 2015 to redo our bathroom. The salesman came out and looked at our small, full bath. He said the redo would be not problem, that it should be done by Thanksgiving and the new tile could be placed directly over our existing tile. My husband questioned him since we have some broken tiles, but the salesman assured my husband that it would work. Fast forward to December and we had still not heard from Re-Bath to come and do the work. We finally got scheduled for Feb. 1st and 2nd. When the flooring installer came on the 2nd to put in the tile, he said he couldn't put it directly over top of the broken tiles. Despite him determining this at 10:00 am we were not told until 3:00 that the work would not be done. I now have a sink sitting in my living room and have been informed the work cannot be done for 10 days. Bottom line: they promise much more than they can deliver.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hello Katie,

    We want every customer to be pleased with our services, and would like to speak to you about your experience to get some more details. Please give us a call at 317-251-6464 so that we can address your concerns. Thank you.

    The Re-Bath Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 2, 2016

    I purchased from Re-Bath in December but the work was completed in January after the materials came in, and I'm very happy with the installation. It made a big difference in my room and I enjoy it. The salesman was good and explained everything. The guy that did the installation was also good. He cleaned up well after himself and I'm very pleased with it. I've already sent pictures to other people. I had a good experience with Re-Bath and would recommend them.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Janice,

    Thank you for posting such a great review on Consumer Affairs! We are thrilled that you are pleased with our services and that you will recommend us to your family and friends.We pride ourselves on providing the highest-quality standards in the industry and are grateful for wonderful customers like you!

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Jan. 29, 2016

    Re-Bath completed about a month ago the remodel of my bathroom that included a whole bath, shower plates, tile, flooring, and toilet. The quality is excellent. We went with them because they do everything and their product looked good. Their sales representatives were usually good and very professional. Also, the installation team was very personable and explained everything very well.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Dan,

    We wanted to thank you for taking the time to write such a great review. We appreciate it very much and are so happy you were satisfied with our services. Our customers are very important to us!!

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Jan. 28, 2016

    It was a great experience with Re-Bath from start to finish. We would highly recommend them. They were very professional, thorough, and clean. The quality is fantastic. They made the remodel better than what it was. Re-Bath did a beautiful job and we are very happy.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Russ,

    Thank you for leaving such a glowing 5-star review on Consumer Affairs! We’ll pass on your encouraging words to our Re-Bath Team. We are thrilled to hear that our services are appreciated - we pride ourselves on providing the highest-quality standards in the industry and are grateful for wonderful customers like you.

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 27, 2016

    I have had my bathroom remodel completed by Re-Bath a month ago. I chose them because of the quickness they could get the job done and the fact that they were referred by Home Depot. The installation team were real nice people, real polite. They cleaned up before themselves and they laid runners down before they ever walked in the house. So far, the quality of the bathroom is good.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Thomas,

    We are glad that our team was easy to work with and that you are pleased with our services. We are so grateful for our customers and are thankful that you chose us to remodel your bathroom.

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 25, 2016

    The bathroom we had had a small shower with a swinging door and we had an old glamour tub over in the corner that I used to water plants and bathed the dogs when we first moved in. It’s been sitting there for years. My husband is retired now and he talked about redoing it himself. We had the means and we thought we’ll have Re-Bath come in and give us an estimate on replacing the old glamour tub with a new unit. We liked what they had to say, so we went on with it.

    They have a great installation team. They’re very professional. Although we had a few wrinkles that we needed to work around, we got everything squared away and we were happy. I’m extremely pleased with the workmanship. I knew it was an awful lot of money and with my husband being in construction, he was watching them really close. My husband said they were doing it just like he would do it. We had priced a couple of things if he'd redo it himself and with just two items, it was about $2,500. It wasn’t that far out of the ballpark when we looked at it logically. I’m very pleased with the quality of the construction.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Becky,

    We are honored that you chose Re-Bath to re-do your bathroom! Thank you for leaving us such a wonderful review online - it means a lot that you would take the time to do that. We are glad that you are enjoying your new bathroom!

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Jan. 24, 2016

    My brother is of the age where he can't climb over bathtubs and he's been falling down, so I made up my mind to remodel our bathroom through Re-Bath. The sales representative that I talked to was a very nice woman. She is a perfect person and she explained everything. The guys who did the remodel were exceptional, explained everything to me and cleaned up after themselves. I couldn't ask for a couple of sweeter guys. The quality of the bathroom is very good. I've shown it to my friends and they really enjoy it.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Marilyn,

    Thank you for posting such a positive 5-star review on Consumer Affairs! It means a lot to us that you shared your Re-Bath experience online. We pride ourselves on providing top-notch services to our customers and we wish you all the best.

    Thanks again!

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupSales & MarketingStaff

    Reviewed Jan. 23, 2016

    We felt that it was time to remodel our bathroom, so we went ahead and started looking and ended up remodelling with Re-Bath. Our interactions with the sales reps were very good. The installation crew was here for about a week. They had to come back and replace the vanity top. They were very clean and good at what they did. The main guy was a real artist in this trade. Everybody from the owner down to the salesperson and the people in the office was very nice and customer-oriented. The quality of the remodelling is good, so far. We made decisions based on everything they told us. Installations were done properly. We’ve already recommended them to somebody.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Gary,

    We can’t thank you enough for your 5-star review and for recommending us to your friends. We are thrilled to hear that our services are appreciated and that you are enjoying your remodeled bathroom. We are glad you chose Re-Bath!

    Thanks again!

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 21, 2016

    Our bathroom needed updating and I knew some people who did theirs via Re-Bath so I decided to use their services. Paul, the rep who handled the sale was excellent. He explained everything and got the installation scheduled. The installers were real professionals, very dedicated and good craftsmen. They did wonderful work. Our bathroom is now a showpiece.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Pat,

    Thank you for leaving us such a wonderful review on Consumer Affairs! We are so pleased that you are enjoying your remodeled bathroom. We pride ourselves on providing the highest-quality standards in the remodel bathroom industry and are grateful for wonderful customers like you.

    Best,

    Re-Bath Customer Response Team

    Verified purchase

    Reviewed Jan. 19, 2016

    We bought a house without a tub and wanted a shower and a master bath so we contracted Re-Bath for the job. Everything went pretty smoothly - they came in, did their job and we stayed out of their way. We didn't have a mess left in the work area after they left. We feel that the remodel was of good quality and they did a really good job.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Betty,

    Thanks for the 5-star review! We make every effort to ensure that our customers receive the highest level of care. Thanks so much for your business!

    Best regards,

    Re-Bath Customer Response Team

    Customer Service

    Reviewed Jan. 18, 2016

    When I called, very rude. Didn't even let me finish a sentence. Ya know let the customer finish talking. Then treated me like... Never mind. You're not the only game in town.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hello Denise,

    We want every customer to be pleased with our services, and would like to speak to you about your experience to get some more details. Please give us a call at 856-236-5198 so that we can address your concerns. Thank you.

    The Re-Bath Team

    Verified purchase
    Sales & MarketingStaff

    Reviewed Jan. 18, 2016

    The bathroom in the house we bought was a disaster so we decided to redo it via Re-Bath. Kevin, their sales representative was nice, really personable, and interested in making sure that it was the right sale for us. The bathroom was done on December 8th. I left for work and I had a disgusting bathroom, I came home and I had a gorgeous one. Aside from being new, it was like nobody had even been in the bathroom since the installers cleaned up after themselves before they left. Everything still looks absolutely brand new after a month and it's exactly what I expected. We're really pleased overall with their excellent work.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Michelle,

    What a pleasure to read such a great 5-star review! Thank you so much for taking the time to share your experience online; it means a great deal to us. We are so happy that you are enjoying your new bathroom! Our customers are very important to us and we thank you for your business.

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2016

    I would definitely recommend Re-Bath, I told my mom and everybody else about them. Their people were awesome to work with and if I ever needed more work, I would definitely call Re-Bath again.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Nancy,

    What a pleasure to read such a great 5-star review! Thank you so much for taking the time to share your experience online; it means a great deal to us. We are so happy that you are enjoying your new bathroom! Our customers are very important to us and we thank you for your business.

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 14, 2016

    Our house was built in 1947 and the bathroom of our house was out of date - a tub shower combination. After my back surgery, we went for the walk-in shower from Re-Bath which was one with the seat in it for when we get older and need to sit down. My wife dealt with the installation team more than I did, and they were very knowledgeable and helpful. The only problem that we had is that they weren't sure when they were going to be able to get here. We had to put Thanksgiving on hold. Then, they came down with the material. When they ungrated the bottom of the shower, a corner of it was broken off. They had to reorder all that and so we thought we're going to have to put Christmas on hold. We didn't put the tree up because of that, but they did get it put in about a week. Nevertheless, they did a real good job when they finally got around to it.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Dennis,

    Thank you for leaving us a review on Consumer Affairs. We are thrilled to hear that our services are appreciated and that you are enjoying your remodeled bathroom. Sorry it took longer than expected. We are glad you chose Re-Bath!

    All the best,

    Re-Bath Customer Response Team

    PriceStaff

    Reviewed Jan. 13, 2016

    The sales person did not give me a correct estimate. The installers didn't do the required testing. That passed on the cost of required testing to me. They took a month longer just to get back to me to start my project even though it should have been escalated because of the leak. They started work on the bathroom, then stopped less than half way through it so I can no longer use the bathroom. And it may be several months like this before I get them back in to finish the job I have already paid them for.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hello Daniel,

    We want every customer to be pleased with our services, and would like to speak to you about your experience to get some more details. Please give us a call at 309-756-2284 so that we can address your concerns.

    Thank you.

    The Re-Bath Team

    Verified purchase
    Staff

    Reviewed Jan. 13, 2016

    Brenda, the sales rep from Re-Bath, did a good job. The installers were friendly, answered all my questions and cleaned up. I would recommend them.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Andy,

    We are grateful that you left us such a great review on Consumer Affairs! We are glad to hear that our installers were friendly and thoroughly explained everything to you.

    Enjoy your new bathroom!

    Re-Bath Customer Response Team

    Verified purchase
    Customer ServiceInstallation & SetupStaff

    Reviewed Jan. 12, 2016

    I had some damaged house so it was time to replace the bath and then with the bathtub. I went with Re-Bath because of the type of materials they provided - the one solid surface. I had a pleasant relationship with the sales representatives for they have been really professional but the installation team was not that great because I had an unpleasant experience with them. I had three different installers, five different times. The original installer was not the best one because he missed a lot of stuff and he's not detail-oriented. The silicone bead was not placed right. I had to tell him there is a gap here and there is another hole so he could go back and refill it. He cut the walls wrong and later on told me that he didn't know that the walls had a top and bottom. He cut them upside down so there was not enough length of the tunnel to go all the way to the floor. As a result, they had to pull the walls off and reinstall it.

    So the second time, he came with a helper to reinstall the walls. Two different guys were doing the silicone bead and I've seen the difference between the silicone bead that was done by the first guy and the helper. There were no gaps in the beads of the helper. Also, the guy was cursing a lot and was really in a hurry. He had a hard time finishing what he was doing and when I told him, "Don't worry. We still have time" because it was not 4:30, he said, "No, it's time for a beer" which was an odd response from him.

    Then, the shelf was installed crooked and when they came back the third time, the original installer came with a different helper. I pointed that the shelf was obviously installed crooked and his answer was, "I don't see it." When the helper came, he said, "No, it is slanted slight." You could see it because of the lines on the tunnel. The helper was really good and the two different helpers were definitely more professional than the first original guy who was installing. Overall, I love the walls and the bathtub is great. We were hoping to do the second bathroom with Re-Bath and we had it priced already but now, my husband is saying, "No, I don't think that I want to go with Re-Bath."

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Magdalena,

    We want every customer to be pleased with our services, and would like to speak to you about your experience to get some more details. To contact corporate Re-Bath® for customer service, call 1-800-426-4573 or use our customer service contact form.

    Thank you,

    Re-Bath Customer Response Team

    Verified purchase
    CoverageStaff

    Reviewed Jan. 11, 2016

    It was amazing how Dan, our experienced craftsman worked diligently to convert our tub into a beautiful walk in shower. He knew what he had to do and did it. He was very neat while working and made sure to cover floors so would not mess anything when brought in supplies from truck. We are so pleased we had this done and the rest of the bathroom was kept intact.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Sherry,

    We are glad that our team was easy to work with and that you are pleased with our services. We are so grateful for our customers and are thankful that you chose us to remodel your bathroom.

    All the best!

    Re-Bath Customer Response Team

    Verified purchase
    Installation & Setup

    Reviewed Jan. 10, 2016

    Everything was perfectly fine with Re-Bath and I don't have any complaints. I met their guys who did the installation and they were friendly and they cleaned up. It smelled, though, but it was worth it.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hello Alex,

    We can’t thank you enough for your great review! We are thrilled to hear that our services are appreciated and that you are enjoying your remodeled bathroom. We are glad that you chose Re-Bath!

    Thanks again!

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Jan. 9, 2016

    We had some problems in the shower so we decided it was time to remodel. This was our first Re-Bath remodel too. Their sales reps were knowledgeable and helpful while their installers were really good. They were careful not to damage the floor so they put down covers and cardboards to walk on. We were happy with that. Overall, the quality of the remodel was great.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hello Raymond,

    Thank you for leaving such wonderful review on Consumer Affairs! We make every effort to ensure that our customers receive the highest level of care. We are glad you are enjoying the remodel of your bathroom. It is customers like you that make our job so rewarding!

    Thanks again!

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Jan. 7, 2016

    Our bathroom was the yuckiest looking thing you'd ever seen in your life. It was old, was part of the original house and it had a garden tub that was all spotted and damaged because no one took care of it. And it had a very tiny shower, was in the master bedroom suite and needed to be taken care of, so I had it remodeled by Re-Bath. I met the owners, Kim and Dave, at a home show last year but when they came to my house, I didn't like the dark colors of the samples they showed me so I asked them to come back this year and bring some lighter colors.

    Then when I went to the home show this year, they were there and I found things that I really liked. So they came back to my house, we sat down and decided to go ahead with the project. They were fantastic and the men that came to look at the house were very polite and were very used to do whatever you wanted them to do whenever. They were great, did a phenomenal job. All my experiences were good and everything is very professionally done. I've had people in that know about bathrooms, and none of us can find any flaws with anything that they did. I've recommend them to a friend.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hello Marie,

    We can’t thank you enough for your 5-star review and for recommending us to your friends. We are thrilled to hear that our services are appreciated and that you are enjoying your new bathroom! We pride ourselves on providing the highest-quality standards in the industry and are grateful for wonderful customers like you.

    We thank you for your business!

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 6, 2016

    My house is almost 40 years old and the bathroom needed remodeling. Re-bath completed the remodeling our bathroom at the end of November right before Thanksgiving and the new bathroom is of very good quality. Their installation team was very nice, polite, and professional. They listened and explained things to me and asked me questions before they did something.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hello Barbara,

    What a pleasure to read such a wonderful review on Consumer Affairs! Thank you so much for taking the time to share your experience online; it means a great deal to us. We are so glad to hear that you are enjoying your new bathroom! We pride ourselves on providing the highest-quality standards in the industry and are grateful for wonderful customers like you.

    Best wishes!

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 6, 2016

    We just bought this house a couple of years ago, and it needed a bathtub and the tiles weren't sticking to the walls anymore. I had thought there might be mold growing behind it. Re-Bath's sales representative was very nice and helpful. She came while they were working on it to ask if everything was going okay. The installation team explained to me what they were going to do. When they got everything taken apart, they showed me the insulation behind there, how it was and that it didn't have any mold but was just dirty.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Jane,

    Dear Barbara,

    What a pleasure to read your review on Consumer Affairs! We are glad that you are pleased with our services and that everything was explained clearly to you. Enjoy your new tub! Thanks again for choosing Re-Bath for your bathroom remodel - we are so grateful for customers like you!

    All the best,

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Jan. 5, 2016

    The shower door and paneling in our bathroom needed to be replaced. We went to Home Depot and we were referred to Re-Bath. Their sales rep came out to the house, we talked it all over and he sat down and drew up the plan right on the spot. So that went well. Their installers were all very helpful too. Overall, it was a very good experience and we're happy with our new bathroom.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear David,

    We wanted to thank you for taking the time to write such a great review. We appreciate it very much and are so happy you were satisfied with our services. Our customers are very important to us!!

    Thanks again!

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Jan. 4, 2016

    I had a great experience with Re-Bath. They were very efficient, informative and accommodating. They kept me updated and they did what they said they were going to do. I was very pleased with them.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hello Jean,

    Thanks for the 5-star review! We make every effort to ensure that our customers receive the highest level of care. Thanks so much for your business.

    All the best!

    Re-Bath Customer Response Team

    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 3, 2016

    I found out about Re-Bath through my sister. I needed to get a new shower installed so I had them remodel my bathroom. The sales representative was a very sweet person and she knew her job very well. The installation guy did a good job as well. He was courteous and he cleaned up after himself.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Hello Betty,

    Thank you for leaving such wonderful review on Consumer Affairs! We make every effort to ensure that our customers receive the highest level of care. We are glad you are enjoying the remodel of your bathroom. It is customers like you that make our job so rewarding!

    P.S. Thank your sister for us!! :-)

    Cheers!

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Jan. 2, 2016

    We moved into a new home and one of the bathrooms was not updated so we called Re-Bath to remodel it. We've used them before. The second time around, the sales representative was very pleasant, professional and helpful. The installer was nice, professional and clean. The quality of the remodel is fine, as we expected. It's very nice and clean-looking.

    Thanks for your vote!
    Re-Bath
    Response from Re-Bath

    Dear Curt,

    Thank you so much for taking the time to post your experience online; we can’t wait to share your encouraging words with our Re-Bath Team. We are thrilled to hear that your new bathroom! We pride ourselves on providing the highest-quality standards in the industry and are grateful for wonderful customers like you.

    Cheers!

    Re-Bath Customer Response Team

    Verified purchase
    Staff

    Reviewed Jan. 1, 2016

    Our shower tiles were coming up and we decided to let Re-Bath do it. Their sales guy was very pleasant and good. He took an awful lot of time to explain everything and all that was going to go on. Their installers were outstanding as well - very nice and conscientious. They did a great job.

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    Response from Re-Bath

    Hello Jerry,

    Thanks for the great review! We're glad to hear that everything was thoroughly explained to you and that you received outstanding service. We make every effort to ensure that our customers receive the highest level of care. Thanks so much for your business.

    All the best!

    Re-Bath Customer Response Team

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    Reviewed Dec. 31, 2015

    Our tub leaked so it was time for a remodel. The sales representative at Re-Bath was very helpful in helping us choose the right product for the right cost. He told us one thing was more expensive than the other thing. We wanted a mid-range replacement and that's what we went with. The installer was very nice. He walked me through the process and allowed me to take a couple of pictures behind the wall. He cleaned up very well. He scuffed the walls in a couple of places, repaired them and did everything great. I like the quality of our remodel so far. I like that it's a bigger tub and is seamless.

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    Response from Re-Bath
    Hello Travis,

    What a pleasure to read your review on Consumer Affairs! Thank you so much for posting your experience online - it means a lot to us. We are glad you are enjoying your bathroom remodel! We pride ourselves on providing the highest-quality standards in the industry and are grateful for wonderful customers like you.

    Thanks again!

    Re-Bath Customer Review Response Team

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 28, 2015

    We decided to remodel our bathroom because of my husband’s impending knee surgery. We heard good things about Re-Bath and I checked the reviews, so we went with them. The sales representative was very professional. He came, we explained to him what our desire was and what we were trying to accomplish, and he gave us the quote. The installation team was very nice, we got a phone call before they came and showed up on time. The quality of the remodel was very good; it was what we're hoping for.

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    Response from Re-Bath

    Dear Mary,

    We wanted to thank you for taking the time to write such a great review. We appreciate it very much and are so happy you were satisfied with our services. Our customers are very important to us!!

    Thanks so much!

    Re-Bath Customer Response Team

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    Staff

    Reviewed Dec. 23, 2015

    A couple of months back, we converted a shower and tub to a larger shower. We purchased a linen closet, too. The Re-Bath sales representative that came out to the house was extremely knowledgeable and honest. I do woodwork myself and the way he talked, he's had a lot of experience with it. I was completely satisfied with him. I'm proud of the way everybody worked together as a team. They had plumbers, carpenters, and the installation team out here. They also had electricians to make sure everything was right because we took our Jacuzzi tub out and replaced that with a shower. Everyone was outstanding, did their part and it was like clockwork. Before they left, they vacuumed and made sure everything was dusted down and clean as a whistle. I was super pleased with them.

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    Sales & MarketingStaff

    Reviewed Dec. 22, 2015

    I purchased a shower from Re-Bath and they installed it a month ago. Their sales representatives listened, paid attention, and made comments and suggestions. I ended up with an absolutely gorgeous shower, and I'm happy.

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    Punctuality & SpeedStaff

    Reviewed Dec. 22, 2015

    Had both bathrooms re-done in one week! My installer, Mel, did a fabulous job! He was always on time, courteous and cleaned up at the end of each day. I would totally recommend Re-Bath to my family and friends. I love my new bathrooms!

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    Installation & SetupStaff

    Reviewed Dec. 21, 2015

    I had a previous shower put in by Re-Bath and then last November, I purchased a bathtub from them. The interactions I had with the sales representative were all good and the installation team was okay as they didn't do anything out of the ordinary.

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    Installation & SetupStaff

    Reviewed Dec. 21, 2015

    I had a bathroom renovation done by Re-Bath and they were excellent from the consult to the installation. All of the staff were friendly and courteous. The work was done in a timely manner and the products used were of an excellent quality. I highly recommend any looking to redo a bathroom use Re-Bath. Wonderful service...

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    Installation & SetupStaff

    Reviewed Dec. 19, 2015

    My wife told me about Re-Bath. We purchased a bathtub and surround about a month ago. The sales representative, Steve, was very cordial and interested in making sure we got exactly what we needed and wanted. He didn't try to sell us anything we didn't need and gave me a credit for a lot of work that I've already done which I felt was great. His follow-up was superb, and he sent us brownies and Christmas cards. I couldn't recommend him more. The installation guy was very professional, nice to deal with, answered any questions we had, and very good at what he does.

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    Punctuality & Speed

    Reviewed Dec. 18, 2015

    A neighbor had work done by Re-Bath so I contracted their services as well to remove our bath tub and put a shower in. The work was finished around the last of October or first of November. The sales representative had told me that we were getting a product that was like Corian so I was expecting a solid surface. However, it was more like a thin vinyl instead. Nevertheless, the finished product is pretty. We were also super impressed with the work done by the installer and how fast everything was.

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    Customer ServicePriceStaff

    Reviewed Dec. 16, 2015

    I called Re-Bath because a friend of mine told me they had somebody go out and give them a price. I ordered a shower about two and a half months ago and their reps were very nice. I would recommend them.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Dec. 15, 2015

    Today at 1:03pm a company named Re-Bath is in the middle of remodeling our master bath. The first stages of our bathroom remodel went well. Chris was our installer & was friendly, prompt & professional. He did a very good job it appears. We were informed that it would be about 10 days until glass was to be installed. However it has been 3 weeks waiting on the glass to be installed & every time we call to inquire about it we are told someone would call back. That never happened until today (3 weeks after installer was finished) finally, someone called today & said it would be another week until glass is installed, that is 4 weeks after the shower was completed, 5 weeks since they started the project & we have not been able to take a shower. I have had neck surgery during this episode of delays & they are aware that I cannot get in & out of a regular tub without a lot of pain & danger, but, still waiting on glass. I hope they don't delay again.

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    Staff

    Reviewed Dec. 15, 2015

    We purchased a shower stall, a shower enclosure, two walls and glass doors two months ago from Re-Bath. Their sales representative came and spent an hour and a half here with us. He seemed to be very pleasant and knowledgeable. We had in mind ceramic tiles and he showed us an alternative which was acrylic stuff and we liked it a lot. So, he gave a nice option and it was a good one. He did a good job.

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    Installation & SetupStaff

    Reviewed Dec. 14, 2015

    A few months after our tub and surround installation, we remain extremely satisfied with the remodel. The crew members were very polite and efficient, as well as neat. Thanks again to the Re-Bath team.

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    Staff

    Reviewed Dec. 13, 2015

    I have a disability, so I needed to get a bigger shower with a seat and bars. I found out about Re-Bath from a list from the Veterans Administration and had them remodel my bathroom. They had to take out a wall and put another wall in, but the salesperson never specified that they were not going to paint the new wall. I assumed all of that came together. I was very upset about that and on the order, he didn’t put the grab bars. But other than that, everything went well. The installer and the person that did the patching were very professional.

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    Installation & SetupPriceStaff

    Reviewed Dec. 12, 2015

    I had a bathroom remodel with Re-Bath. I made an appointment online and their sales representative came to the house with his product book and we picked out what we wanted. He was great. We started a couple of months ago, however, it took a while to get all stuff in. But their installation guys were nice, courteous and answered every question that we asked. They made sure that they didn't get any dirt in the house. The only thing we didn't like was the price.

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    Installation & SetupSales & MarketingPriceStaff

    Reviewed Dec. 10, 2015

    Todd the salesperson was very knowledgeable, had all the right information and was very professional. The two installers worked very clean and installed it in the time frame that they were supposed to, did a nice job and all around a good experience. However, the product was on the more expensive side of the other alternatives which I consider as a negative. I had an original quote which was several months earlier that I was thinking that I was going to be able to take advantage of a particular discount that was offered at that time. But when we finally ordered the products, we weren't able to take advantage of that discount. That was a little disappointing from that perspective, but as far as the sales process and the quality of the installation and the workmanship, that was excellent. We got what we paid for.

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    Installation & SetupCoverageSales & MarketingStaff

    Reviewed Dec. 9, 2015

    About four months ago, I purchased a shower enclosure from Re-Bath after hearing about them from Home Depot, and the sales representative was absolutely marvelous. The guy was very personable, and he explained everything really well, so it's a very good sales experience. The installation guy was very good as well. He was there when he was supposed to be, and was done a little sooner than expected. But they did really good, and covered the floors really well.

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    Installation & SetupSales & MarketingStaff

    Reviewed Dec. 8, 2015

    We had a leak and I chose to have Re-Bath remodel our bathroom because it's convenient. I bought a tub from them and I've had positive interactions with their sales representatives. Not to mention, their installation team cleaned up after themselves.

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    Installation & SetupStaff

    Reviewed Dec. 7, 2015

    We had Re-Bath for a very small job 10 years ago for a bathtub on one of my bathrooms and I was very pleased with the work they did then. So I gave them another try and called them for an estimate. It was around September when I had my whole bathroom remodelled by them. The sales representative was very professional and he knew what he was doing. I enjoyed working with him and he gave me a very good deal on the bathroom.

    Then the installation team came out and they were great. They walked me through everything that they were doing and I've never experienced that before with any remodel I've done. They were very nice men and I was very impressed with them. They were very professional, courteous, always there when they said they'd be and always cleaned up after themselves. This experience was very good.

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    Installation & SetupStaff

    Reviewed Dec. 6, 2015

    We're done with half of the remodeling of our bathroom and we had Re-Bath do the tub, wall and tiles around the tub. The installation guy who came to give us the estimate was very knowledgeable, answered all questions, went into a lot of details that we didn’t know about and compared other products without putting them down but saying what he knew about those. We were impressed with his knowledge and he did a very neat and beautiful job. Everything was done carefully and I've recommended them to my cousin. I had an excellent overall experience with them.

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    Reviewed Dec. 5, 2015

    Re-Bath sent an experienced professional installer that replaced my bathtub in a minimal amount of time. The product is beautiful and exactly what I expected. The installer was respectful and cleaned up everything. Would recommend them to everyone.

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    Installation & SetupSales & MarketingStaff

    Reviewed Dec. 4, 2015

    The house is 70 years old and everything is original, so we decided it's about time to remodel it. I went down to the showroom and it is good solid stuff. So I called them up to get an estimate and then went with Re-Bath. We re-did the main bathroom and had a walk-in shower put in because my wife is having a lot of trouble getting around, and we did that about a year ago. And then about two months ago, we had him come back and put in a walk-in tub in the second bathroom off the master bedroom, and we re-did that whole bathroom at the same time too.

    The sales representative was fine and helpful. The stuff we got is basically what we wanted, so I don't have any complaints there. The installation team was good. I think some of the advertisements say they can do it in a day, but when you have everything done including having to move some walls, it definitely takes more than a day, but they worked at it and didn't loaf. So I think they got done as fast as we could reasonably expect it to get done. And they were good about cleaning up every day and after they were done.

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    Reviewed Dec. 3, 2015

    We were very impressed with the high quality products and professional service.

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    Staff

    Reviewed Dec. 3, 2015

    When we bought a new park model in an RV park in Florida, the bathroom wasn't nice so we decided to remodel it. We bought from Re-Bath a new shower, vanity and then we had the vinyl walls that look like tile. They had an excellent salesman. The only problem that we had was we decided everything in April but we didn't want it done until we came back the next fall. When we came back to have it done, they said they had everything there and ready to go but the salesman was no longer with them. So there was some discrepancy in what we thought we had agreed upon. On the other hand, their installer was great, very particular and did an excellent job.

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    PriceStaff

    Reviewed Dec. 1, 2015

    Our neighbor had Re-Bath and so I called Re-Bath and told them what we wanted, he said, “Sure!” Hence, we decided to go with them to install our walk-in shower. Jason, the guy that they sent to talk to us and give us a quote was great. He explained everything he was very knowledgeable and gave us a good price. So we just went ahead and said, “Okay. Let’s do it.” I’d recommend them to somebody else. Our experience was great. We’re very satisfied.

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    Installation & SetupStaff

    Reviewed Nov. 29, 2015

    We had a Jacuzzi tub that we used on the first two years then the novelty wore off and we’re getting older so we thought we take more showers. Why climb in and out of the bathtub if we don’t have to? So we made a purchase with Re-Bath three weeks ago. We had no problems with the sales representative and the installation team and the experience was very easy and thorough.

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    Reviewed Nov. 28, 2015

    I had a marvelous experience with Re-Bath and I love what they left me with. It's so easy to clean. The three installers were very nice, knowledgeable, and cleaned up after themselves. They have everything I really want when I have contractors in my house.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Nov. 25, 2015

    There are a lot of issues with a lot of contractors, obviously, not a majority but a lot of them, either they don't do the work right or they only do part of it or they take the money that you pay them upfront, and then don't finish the projects. So we want to go with someone that has staying power or someone that would want to have good quality tied to their name so we went with Re-Bath since they're with Home Depot.

    Re-Bath had a subcontractor come in and fix our kid's bathroom wall and put in a new sink and counter. He came at night and it was convenient. Everything was fine with him. The only problem was they couldn't find a sink that would fit the counter. They resolved the situation pretty quick. They took care of giving us a counter and a sink that fits and installed it with no extra charge. Also, the counter did not come with a splash guard. So we went over to Home Depot and found one that can be ordered. We sent it in to them and paid for it. They waited until that came in which took four days and the guy came back out and put it all in. I was happy with it.

    A lady from Re-Bath also went out of her way to keep communicating and making sure that we were taken care of when we got the situation. She worked with us as far as scheduling when we had the issue with the sink, and worked with us as far as the options to solve it. So they were good to work with and they made sure we were satisfied the whole time.

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    Installation & SetupSales & MarketingStaff

    Reviewed Nov. 21, 2015

    We had a Jacuzzi tub and it wasn’t going to be possible for us to step in and out of the tub as we advance in years. So we did a whole bathroom remodel with Re-Bath. They pulled out and replaced everything. The installation team was very professional and personable. I didn’t feel intimidated by them or feel like I had to watch the whole house. Additionally, my husband and I were thoroughly impressed with the sales representative. As a matter of fact, we were going to get more estimates because he had everything right there and we didn’t have to go anywhere and pick out everything. We’ve been real pleased with our experience.

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    Staff

    Reviewed Nov. 21, 2015

    We recently had our bathroom done with Re-Bath. They were professional and friendly and did a fantastic quality job. We are so very pleased with the product. It is beautiful and functional and no grout. I highly recommend them! It looks amazing, and we get so many compliments. And it's guaranteed. We are so pleased.

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    Installation & SetupStaff

    Reviewed Nov. 19, 2015

    I first heard about Re-Bath through Home Depot. I decided to remodel our bathroom because it was old and ugly. We had issues with the shower too, so it was definitely time to do it. We had done flooring and windows through Home Depot, and I feel very comfortable having a big company behind whatever I do, as opposed to just being an outside consumer. This was our first Re-Bath remodel. I bought the bathtub, toilet sinks, wall covering, floor covering, and faucets. The sales representative was very nice and knowledgeable throughout the plans. Everything went very well that way. The installation team was also very considerate. I felt comfortable having them in my home. I am currently waiting to resolve some issues that I have with a couple of products, and they have been very nice about coming out. There was no disagreement on what I asked for. I would recommend them.

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    Reviewed Nov. 18, 2015

    It was our first time to have a remodel with Re-Bath and it was very good. The gentleman who did the bid did a great job, made it clear. The advice he gave was what made it work right, so he was pivotal. The people who did the work did a good job. They left it clean, in place and looks good. I’m a happy camper. I would recommend Re-Bath and I already have.

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    Installation & SetupSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 17, 2015

    Re-Bath's sales representative was great. He was really good. He gave us some good ideas that we didn't even think about and he let us make some good choices on the style and the different add-ons like shelvings (we got three of them). We also got a seat in there. He gave us everything that he thought we would need which we didn't think about, and then when he told us, we went for it. The installation team was fast. I can't believe that they were done. They came over around 9 o'clock and then they got done by 4. They ripped out a lot of stuff, took everything out and put everything in. Also, we weren't at home at the time and every time they wanted to do something that they needed our input, they got in touch with us.

    The only thing that I'm disappointed in is the sales guy. He talked us into getting the doors. They're plain glass, which is good, but he said those were not any cheap glass and they're great and heavy-duty. But after the installation and then we started to use it, the glass doors were wobbly. They were so thin (an eighth of an inch thick). I said, "Well, I'm going to have to tell somebody about this." I got a call from Eric, the installation manager, and he said he needed a copy of something that he didn't have. So I sent it to him and I told him about the doors. He said, "Yeah, we have thicker doors. We have heavy-duty doors." That's what we thought that we were getting. He said, "Oh, let it go for a few weeks. Maybe it will break-in." I don't know how thin doors are going to break-in. It's still the same. I told them about the doors, but we didn't have anything scheduled. I need to have them replaced.

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    Staff

    Reviewed Nov. 14, 2015

    I decided to remodel mainly for my wife's bathroom. We wanted a jetted tub so we finally made up our mind to get it done. The sales rep gave us examples and choices. I had to confer with my wife and he was patient with me. We had the bathtub and the wall and Re-bath did some extras. They redid the floor and moved the toilet over to allow more room near the bathtub. They did a pretty good job.

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    Price

    Reviewed Nov. 13, 2015

    Wonderful work with very high quality material resulting in an upscale master bath. Only concern was that a few small things had to be reordered and that took quite a bit of time. Overall though, extremely pleased with new bathroom. Would definitely recommend looking at Rebath. I felt it was the same quality as all the other companies we looked at with a lower price tag.

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    Punctuality & SpeedStaff

    Reviewed Nov. 13, 2015

    Re-Bath was really great. The two gentlemen that worked on it were wonderful. They really worked very hard to get it done in two days because that was the allotted time that we had. I wish I had more time. But they were very professional, very eager to help us out, down to the last minute. It was interesting that they had to vacuum out the area even though we were prepared to clean the house.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Nov. 12, 2015

    My experience with Re-Bath was great. Remodeling our bathroom had been on our list of things to do and when my family had the budget to do it, seeing their ad on TV was like saying, “now’s the time to do it.” I didn’t even look at other quotes, though I probably should have, just to get an idea of what’s out there but we were anxious to do it. We redid our shower about four months ago. We had someone come to the house a couple of times to show us a bunch of models. We got people to come and do it and someone else came to do the glass. I was at work during the installation but got to interact with the glass folks, and they were a little bit less customer service friendly and difficult to work with, but at the end of the day, we were happy with the result.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Nov. 10, 2015

    We had some plumbing problems that escalated to where we're going to have to re-tile our bathroom, and so we decided to start looking for other possibilities. Re-Bath is the first place we went to, and we just decided to go with it. We got the bathtub and they did the surround around it. Everybody from the sales and installation team was very helpful and polite. We were going out of town, so they actually started calling to tell us that they want to schedule the installation when we were still out of town. We ordered it in September, and it was installed in October.

    We had a plumbing problem about a week after it was installed, and because of certain circumstances, it's not a bathroom that we use regularly, and when we went to try it out to make sure nothing was leaking, that's when we discovered we had another plumbing problem. And then when they called from Re-Bath and we told them that we had a plumber coming, they asked if they could come. He came immediately just to make sure that it wasn't something that they had done. So we were impressed because it was like he hung up the phone and went out to his car to come to our house. My husband said it was great. In the end, it didn't have anything to do with them. It was just the crazy pipes in our house. So I would recommend them.

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    Customer ServiceInstallation & SetupPriceStaff

    Reviewed Nov. 9, 2015

    We bought a new house and we needed to make some changes. We decided to go with Re-Bath for the quality of their work. It was our first remodel with them, and we got a full-sized shower installed about two months ago. The sales representative came in, presented what he had and then presented the cost which was too much. He was able to work and get us a price that is more than our line. The next morning, I called and told him that I wanted to change to a different type of shower head. He said he would take care of it, but he did not. It was only the day of the installation that he told me he didn't change anything on it.

    I called and asked him why he didn't change it and he told me I can go get one of those shower heads for $75 in The Home Depot. I told him I felt a little bit ridiculous that I spent $8,000 on a shower, and the first thing I got to do is take part of it off and replace it. I also told him they had enough money to afford the difference in the wholesale cost of this type of shower head versus the type that he talked about. I said that he chose that shower head because it was their standard model, not because it was what he's looking for, so he said he'll take care of it.

    He went down to The Home Depot and bought the shower head, brought it out here that day and then expected me to give him the money to pay for it which I refused to do. I told him that it really is ridiculous that he's not being able to change a minor detail and expected me to pay for the full retail price for the change. I couldn't understand if he wants to charge me the difference in the wholesale price of it. In the end, he relented and I got what I want. I don't know if he got it through the system or if he just ate it.

    The guy who did the installation came in and did a good job. He did it in two days. On the first day, he took it out and had the local plumbing inspector come and look at it. Then he finished it up the next day. I would recommend them to a friend but with the note that, "It's gonna cost you." I'm satisfied with the work, and we're really happy with the way it is, but it was way too expensive.

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    Installation & SetupSales & MarketingStaff

    Reviewed Nov. 8, 2015

    My mom's bathtub was old and it had rusted out so I decided to remodel. We had Re-Bath cover the bathtub on the 1st of August. The sales representative was good. He gave us all the info and answered all our questions. The installation guy was also good - came when he was supposed to and did the job. He also discussed the guarantee as well as the restrictions on the cleaning and how to take care of it.

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    Punctuality & SpeedStaff

    Reviewed Nov. 7, 2015

    We saw Re-Bath in Home Depot, decided to look at it, and a guy came over to talk to us about it. A sales rep then came to explain everything and gave us an estimate. We decided to get the shower unit since I have hip issues and I couldn't get in and out of the tub. On the first day, the installation guy came and told us what will be taking place and what will be done. The next day, he came back to finish up and we got our shower. I would recommend Re-Bath because the people we interacted with took time to explain all about the product and set up everything. They were on target with the time frame.

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    Staff

    Reviewed Nov. 6, 2015

    We got a loan and had our bathroom done because our son pointed out that we use our shower downstairs instead of the bathtub upstairs. Since I'm 77 and my husband is 80, our son suggested redoing the upstairs bathroom and putting a shower to make it easier for us to enter instead of going downstairs, especially if we become handicapped later in life.

    A man came and did the measuring. He drew up plans and made excellent suggestions. After that, he got us in touch with the Re-Bath people who came out from Boise. They gutted our former bathroom, took out the bathtub and the window, and they redid everything. Then we had a shower put in as well as new flooring and a window. Everything was painted and taken cared of, so it looks like a very nice new room. However, there was a time where there was a glitch. Some of the things that we thought were supposed to be done weren't done quite correctly so they had to come back. But for the most part, we're happy with their work.

    The only person we were not happy with was the man who did the texturing on the wall. He just did it and didn't ask very much. When we went in and took a look, it looked like little animals had bitten everywhere and it was horrible. The man who headed the whole thing agreed that it wasn't acceptable. So the person who did the texturing had to redo the bathroom and did an excellent job the second time. We were pleased with it. Overall, I'm satisfied, although my husband was a little troubled by one of the workers. But as for me, every time I walk into the bathroom I feel like, "Boy, this is a good thing." I'm happy.

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    Reviewed Nov. 5, 2015

    The initial consult with Irving was great. No pressure, just knowledge and information. We liked the idea of picking our products from the Onyx and Toto companies as well. The installer Brad was professional and focused. We are really happy with the finished product, as we have told the company.

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    Customer ServiceInstallation & SetupSales & MarketingStaff

    Reviewed Nov. 5, 2015

    We decided that it was time to remodel our bathroom because of the condition of my shower. We did a do-it-yourself, which would've been okay, but the product that we had put up failed. We had good luck with the product that was now at the other bathroom, so we decided to go with that one, with the same type of material, so I'll have to redo it after five years. We purchased the bathtub, the full enclosure and most of the fixtures. They weren't all the way down to the set and the Re-bath guys just built the bathroom back up. We purchased these three or four weeks ago.

    The sales guy was great. This is our second Re-bath remodel and we had a different sales representative on both times. The first time, we interacted with the owner. The second guy did a good job. His name was Chris. He came out and did a quote and walked through it. The installer did a fine job. The people in the office were really polite and professional. Everybody was great all the way, except for the owner who was not helpful and created a little bit of a conflict, enough to scare me off. We would have been left with an incomplete install if it hasn't been for the sales guy to make it right. He ended up making it right the very next day but it should have never came down to that. I don't know that much about the owner, I just know that that's who we were talking to, and he was unwilling to address our concerns. They made it right and worked just on the shower door, I can't take a chance on a more complicated one.

    There are three bathrooms in the house and we're looking at doing a kitchen remodel but because we ran into one little hiccup and I wasn't satisfied with his answer. My kind of kitchen would basically have to be ripped apart, and because of the issue that we had we're not even willing to work with them on it. I can't really take that chance. But I love the product. I love the way it came out. It looked great. And everybody all up to that point was fantastic. I couldn't say enough about them. They sent me a survey asking if we would recommend them again, and unfortunately I just don't know.

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    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed Nov. 4, 2015

    My bathroom was in a bad shape so I had it remodeled about three months ago. I chose Re-Bath to do it mostly because of their price. The salesman was helpful and the installation team was great. I had two showers installed. They did their job well and were on time. It was wonderful.

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    Customer ServiceInstallation & SetupPriceStaff

    Reviewed Nov. 3, 2015

    I used Re-Bath 10 years ago. We had a tub that sprung a leak so it was going to cost about $8,000 to pull the tub out, so we just had Re-Bath do an insert to go in it. And then the last couple of years I called my son-in-law's father who is one of the salesman here in Arizona Re-Bath. It was an excellent experience. He is a really good man. We bought a full shower insert. It’s like a plastic product and there’s an acrylic base, the shower curtain rods, handicap bars and a new faucet assembly. It’s a full double shower. There’s no tub but everything’s great. We thought about calling Irving who did sales and see if we can get one more shelf but I haven’t really taken the time to call him yet. But other than that, it’s very nice and I’m very happy with it. The installation team was also very pleasant. I got a phone call from them, making sure that we were still all on board on the date the work was going to be done.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Nov. 2, 2015

    My bathroom was redone probably 20 years ago by the previous owner and it was starting to get bad. The grout was starting to get soft and the tile was getting rotted. My next door neighbor had his bathroom done with Re-Bath about a year ago and he loved it so I gave them a call. They came over in late August so we got it done in early October. They had to put in a new window, shower, tub, toilet, floor, sink, and vanity. It was a good routine how they got everything done and I was amazed how they got it done in four days. The sales representative was very thorough and everything was very straightforward. The installation team also did a great job. There were a couple of little things that were missed but we finally got it fixed last weekend.

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    Installation & SetupStaff

    Reviewed Nov. 2, 2015

    I spent 4 times the money that Rebath paid to American Standard. When they installed the tub, they took my solar screen and never returned it. Three persons at Rebath confirmed they had the screen but it never got returned. My contractor can confirm it was on my window and they removed it. Now I deducted $100 for a new screen so Rebath of Houston refuses to honor their warranty. American Standard has stepped in to send me parts free of charge that Rebath did not do properly. I paid a workman from Rebath to put in a new water heater and he violated State Law. Of course Rebath won't stand behind him as I paid him directly. Now we are not certain if he was licensed plumber. Also suspect electrician was not certified but I did not verify any license.

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    Installation & SetupSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 1, 2015

    I purchased a bathroom shower from Re-Bath. The sales representatives were all very nice. Everything was great. The installation team was efficient, clean, quick and I'm really happy with the product too. They did the installation really fast. I would definitely recommend them to anyone who's considering redoing their bathroom.

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    Staff

    Reviewed Oct. 31, 2015

    Our tub-to-bath conversion was done about a month ago and we are very satisfied with the results. The salesman was knowledgeable and did a great job presenting the available options. The two installers completed the job in one day. The salesman and lead installer thoroughly explained how to care for the shower walls, glass doors and shower base. The lifetime warranty is transferable which is valuable because we plan to sell our home within the next six months. I would definitely recommend Re-Bath.

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    Customer ServiceStaff

    Reviewed Oct. 31, 2015

    I used Re-Bath 8 years ago and I liked their work. I got a lining in the tub and I loved it, so I used it again. I also had some tiles installed last month. But I had asked about our glass and no one ever did get back to me. The sales representative was very good and I have requested him back but he never did come back. I needed a soap dish and one of the tiles on the glass for the shower but he did not respond. But everything else about my experience with them was good.

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    Installation & SetupStaff

    Reviewed Oct. 30, 2015

    My wife and I had a wonderful experience with Re-Bath from start to finish. The sales representative was excellent explaining the installation, taking measurements, and process to us. The shower is beautiful and works well for us. The contractors protected our carpet and cleaned up after themselves. We have recommended Re-Bath to friends of ours. Thank you very much.

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    Installation & SetupStaff

    Reviewed Oct. 30, 2015

    I had Re-Bath remodel our bathroom which needed updating because I went to their local store, saw their displays, and liked what I saw. The sales representative came in and I told him what I wanted. He showed me all the options, gave me a quote, and left. A shower and vanity mirror were the items I got from them and they finished about two weeks ago. The installation was done by only one guy, and he was very nice and did a good job. But Re-Bath is a huge rip-off and I spent way too much money for what I got.

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    Customer ServiceInstallation & SetupPriceStaff

    Reviewed Oct. 28, 2015

    We’re in the process of remodeling the house and the bathroom was in a really bad shape so we decided to call Re-Bath and get it done. I went with them because of the materials and stuff that they use which I really liked. Also, it probably would’ve cost us more if we have gotten just a basic contractor. We bought the tub, surround for the tub, vanity, sink and flooring. Their sales representatives were very pleasant, respectful and regarded us very well in the way that we wanted it. The installation team was also very courteous and kept everything cleaned up. We’re very pleased with how it turned out and have told other people who have asked about them.

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    PriceStaff

    Reviewed Oct. 27, 2015

    We had our bathroom downstairs remodeled by Re-Bath about two months ago. Their salesman was very good and thorough. Even though he showed a more expensive estimate compared to two other estimates we got from others, he sold us. We don’t mind paying a little bit more if we know that we’re getting something more. The contractor explained everything. He would tell me to come in and look at what he had done. He even took precautions on our carpet. I’ve never had a contractor come in my house and be as clean and leave it exactly the way it was. He did everything that he could to please us. I can’t sing praises enough. I have nothing but good things to say for Re-Bath and have already recommended them to a couple of people.

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    Reviewed Oct. 26, 2015

    The lady I live with had a stroke, and I needed a way to get her into the shower so we had the conversion done from tub into a shower. It was our first Re-Bath remodel and they were great. They came in and did a nice job. They were pleasant and cleaned up well afterwards. I was glad because some places don’t do that. I was really impressed with the whole experience - the way they came in and how they talked to me to make sure that I got the right product I was looking for. I enjoyed working with Re-Bath and would definitely recommend them to anyone.

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    Staff

    Reviewed Oct. 25, 2015

    Re-Bath of Knoxville redid our old bathroom with a new walk in shower and two additional walls. Chuck is the one who did most of the work. He was excellent. He made suggestions and listened to our suggestions. Mike was his helper and he was very good. He explained everything and asked us what we thought before doing the work. They were very careful with our floors and cleaned up before they left everyday. We are very pleased with the work and Re-Bath of Knoxville.

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    Customer ServiceInstallation & SetupSales & MarketingProcess

    Reviewed Oct. 24, 2015

    We are very satisfied and pleased with the entire process that we experienced with Re-Bath. From the initial sales call to the install, it was a very good experience and would recommend them highly!

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    Installation & SetupCoverageStaff

    Reviewed Oct. 24, 2015

    I decided to remodel my bathroom because my wife had Parkinsons so it's easier to get in and out of the bathtub. Re-Bath did a better job. Their presentation was good and they took it all the way down to the bare walls instead of covering over. They took out my bathtub and put a new shower in. It took about a month after I made the purchase to get it done. The sales representative was very easy to get along with and knew what he was talking about. Overall, he did a good job. Brandon did a nice, clean, no mess installation. He did a very nice job. They all seem to be very easy to work with and to talk to.

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    Reviewed Oct. 22, 2015

    I like the shower really well. It's great. I have no complaints at all with Re-Bath.

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    Customer ServiceCoveragePunctuality & Speed

    Reviewed Oct. 21, 2015

    Right on time. Clean pathway to the project with floor covering. The walls went all the way to the top. Got the shower head I wanted and super happy with the whole Re-Bath. This will last for years. Customer service is excellent and helpful on all levels.

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    Staff

    Reviewed Oct. 21, 2015

    I am completely satisfied with the remodeling of my old bathroom. The workers were professional. They made a great change to an old bath. I like the Warranty also.

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    Installation & Setup

    Reviewed Oct. 20, 2015

    Re-Bath did our bathroom that was over 25 years old and had been in dire need for a remodel. I chose Re-Bath because of the quality and the fact that it was all custom. I had my old bathtub removed and had a bigger shower, new floor, and toilet put in. I used my existing cabinetry because it was newer. The job was finished about 3 weeks ago. The guy that did the installation was fantastic.

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    Staff

    Reviewed Oct. 20, 2015

    My friends who use their service have been very happy with the quality so I decided to use them too last September. They completely remodeled both my bathrooms and they’re beautiful. I was there all the time when the installer was working. He was very courteous and cleaned up after himself. I'm very happy with my experience. In fact when I get around to doing my kitchen I’ll be calling them.

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    Installation & SetupStaff

    Reviewed Oct. 19, 2015

    My mother's 55-year old house needed a whole makeover and so we had the bathroom remodeled by Re-Bath since my brother had used them before and part of the deciding factor was how quickly they could get it done. Josh, the sales representative, brought all the samples and was very helpful, knowledgeable, and helped us pick out what would look good in there. They did the floor, walls, vanity, tub, toilet and shower in September. There was only one guy that did the installation, which concerned me. It took him three days but he finished up by himself. He was there on a Friday night until 9:30 but he didn't want to leave it and come back the next week so he said he wasn't leaving until it was finished. He was wonderful.

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    Contract & TermsCoverageStaff

    Reviewed Oct. 17, 2015

    We did not have a problem with Re-Bath from the time we opened the front door for the sales representative until we waved goodbye to the construction guy. Once we talked to them, we signed the contract. The young man who came and made the presentation was very thorough. He had a vast amount of knowledge, was very professional and not pushy. He presented the whole thing, answered all of my questions, and showed us the samples of the products. We didn't even go to the showroom until after we had signed the contract. That's how confident we were with him.

    It was real construction and dusty because we don't have a window where they can use a vent fan, but they covered everything and we know the dust can't be helped. We didn't have a problem with that. My husband and I are old but we love and take entirely hot showers. A week afterwards and we became accustomed to the product, we asked them to come back and check to see if we couldn't get more hot water. It seemed like the mixing valve wasn't exactly placed. They came back and adjusted it and we're happy little campers.

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    Installation & SetupSales & MarketingPriceStaff

    Reviewed Oct. 15, 2015

    We got tired of seeing the mold on our old shower and we wanted to get another one. When we talked to the guys at Re-Bath, they were ready to go and their sales pitch was right on. The gentleman answered all my questions as well as that of my sister's. He was also upfront as to what it would cost. He was a total professional and I could sense that he had no hidden agenda on his part. We ended up getting the stand-up shower with the umbrella curtain from them. The people who came to do the installation were the same - professionals and answered even the dumb questions I had. I tried to stay out of their way so they could have the job done. We did a have a hiccup at the end of the installation. The shower drain was backing up. But the job foreman figured out that something was falling through. So he brought a big snake two days later and put it down the main air pipe to the drain and got rid of it. Now, it works perfectly. It was an overall great experience with Re-Bath.

    My only feedback would be with regard to when they work on old houses with old plumbing. When the main water source is turned off and then on again, some of the residues from the old pipes get stuck in the filter of the new showerheads that Re-Bath puts in. And the best solution is to take off the showerhead, unscrew the filter, and put in a dissolving solution.

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    Staff

    Reviewed Oct. 15, 2015

    Excellent materials, salesperson and installers. Love my new bathroom.

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    Reviewed Oct. 14, 2015

    I found their technician and workmanship of very high quality. I definitely would recommend Re-Bath to anyone who needs bathroom or kitchen remodeling done.

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    Sales & MarketingPriceStaff

    Reviewed Oct. 14, 2015

    We got the shower re-model from Re-Bath. They just finished the work a couple of weeks ago, but it took two months for them to get everything ordered and ready. The sales reps were very nice, professional and knowledgeable. They were pleasant, kind and wonderful, too. The installer was professional and competent, too. He knew what he was doing and did a great job. He was clean and tidy, which was very important for us. It's very nice but still too expensive. I would recommend them and tell people it's going to be pricey.

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    Installation & SetupSales & MarketingStaff

    Reviewed Oct. 13, 2015

    We're the third owners of the house and we haven't done nothing but the bathroom. We had Re-Bath do the caulking in the tub. Drew from sales was a nice guy and we couldn't ask for a better guy than Brad to come out and do the installation in the bathroom.

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    Reviewed Oct. 13, 2015

    I had an excellent experience with Re-Bath. Ray was an excellent technician. I highly recommend them.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 11, 2015

    We just bought a house and the only thing we were unhappy about was the size of our shower, so we decided we were going to try and increase the size of the shower. We just had the shower redone with Re-Bath and didn't have the full bathroom remodeled. The sales guy was extremely easy to work with, very kind and open to understanding the budget that we were in, so he wasn't showing us anything that was outside of our budget. He was willing to work with us and make our budget fit with what we were trying to do. Also, the installation team was pretty good for the most part. I was in the house most of the time, and all interaction we had was cordial and professional, so it was good.

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    Reviewed Oct. 10, 2015

    We had a good experience with Re-Bath. We had the elevation changed to allow a wheelchair to get into the tub and we've been very pleased with our Re-Bath remodel.

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    Installation & SetupSales & MarketingStaff

    Reviewed Oct. 9, 2015

    The sales experience was very pleasant and not pressuring. I was not there for the installation, but I understand that there were no issues. Everybody was nice, friendly, courteous, and did a good job. Overall, it was an excellent experience and I recommend Re-Bath.

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    Staff

    Reviewed Oct. 9, 2015

    Great job by the installer. If I owned a company I would hire him. He was the cleanest and most considerate worker I have had in my house since I moved to Florida over 10 years ago.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 9, 2015

    Re-Bath was very good, and they finished within three hours or so. The only thing is that they had to come back to put some sealant on the side and at the bottom of the tub because there were some works that the contractor had to finish. I got a call when it was done and I was surprised at how quick they were. I am happy with the experience.

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    Installation & SetupStaff

    Reviewed Oct. 8, 2015

    We had the tub taken out and remodeled the entire bathroom, and got Re-Bath's shower enclosure, a new vanity and toilet. I like the fact that they have their own entire crew, plus my husband plays golf with the co-owner. He was very good about giving us the information that we needed. We looked into other places, but Re-Bath seems to be able to do everything all in one fell swoop. We didn’t have to mess with bringing our own people in to do other things. The installation team was awesome. If they had a question, they didn't hesitate to ask us. They were neat, picked up after themselves, and left very little residue after the installation.

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    Staff

    Reviewed Oct. 8, 2015

    We checked out several places and had several of them come and give us estimates but we like Re-Bath's products better. We purchased the countertop for the showers and their sales rep was good. Our experience with them was all good except that we don't get any water out of one faucet and when they've changed hands, we've had a difficult time with them. But my husband said we're not having a difficult time now and they're going to replace the faucet. We just had one little faux pas but they corrected it.

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    Staff

    Reviewed Oct. 7, 2015

    The gentleman from Re-Bath who came out to our house was not pushy, answered all the questions, and was very pleasant to deal with. Their installer was very helpful and did a great job. I'm very pleased with my experience with them.

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    Staff

    Reviewed Oct. 6, 2015

    Our bathroom was ugly and wasn't in a very good condition so I wanted to change it. Re-Bath was the better option when we did our homework so we purchased the shower, sinks and everything from them. They did a very good job.

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    Installation & SetupStaff

    Reviewed Oct. 5, 2015

    We had our crappy bathroom remodeled by Re-Bath a month ago. We purchased a shower stall. The sales representative that came here was a great, nice, young man. The installation team was wonderful. All three of them were personable guys. They were very informed and knew what they were doing.

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    Reviewed Oct. 5, 2015

    I am very pleased with my new kitchen from 5 Day Kitchens (Re-Bath). The entire remodel took 7 working days over a three week period. If you don't order stone counters it can truly be completed in 5 days.

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    Reviewed Oct. 4, 2015

    Re-Bath is fabulous - my tenants and I love it. The bath they did is beautiful. There's another bath in the rental that I'm going to do and it will definitely be with Re-Bath. I would definitely recommend them to anyone.

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    Installation & SetupStaff

    Reviewed Oct. 3, 2015

    This was the third house that I used Re-Bath to remodel a bathroom. They did a shower combination and a toilet about two weeks ago. Their sales representative and installation team have all been very polite, professional and knowledgeable. The installation team was very careful on how they tore off the bathroom and put down stuff to protect the existing floors and walls.

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    Installation & SetupStaff

    Reviewed Oct. 2, 2015

    I had several leaks in the wall so I decided to remodel my bathroom. Everything went well with the installation team. I'm very satisfied with Re-Bath and I would recommend them to a friend.

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    Installation & SetupStaff

    Reviewed Oct. 1, 2015

    We had the tub/shower at our rental place replaced with a shower by Re-Bath. The sales rep was very good and the installation was fine.

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    Staff

    Reviewed Oct. 1, 2015

    The professionalism of the workers, the fact that they cleaned up after themselves every day, the responsiveness to our requests such as lowering the height of the shower head, the quality of the work, and the ability to make a change before the work began.

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    Contract & TermsStaff

    Reviewed Sept. 30, 2015

    The Re-Bath sales representative was very nice and helpful. He came to the house and we looked at the space we had and figured out a solution. He wrote up the contract for that, but then I didn't like the solution after I thought about it. He came back out and we figured out a different solution so he amended the contract.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Sept. 30, 2015

    I purchased a walk-in tub from Re-Bath a little over a month. They're a family-owned, small local business and I like that they weren't a fly-by-night company. My dad was in a nursing home and going home, we were really worried about him falling. The sales representative came to my dad's house and we talked about what we were looking for and why. She was super personable, made follow-up calls, text, and emails. Every question we asked for, she not only answered it for us but then followed up and made sure that we'd have it worked soon.

    The installation team came twice just because it was a rush job, so they had to finish it up when they got the doors in later. We trusted them in the house alone because my dad had a doctor appointment. They were super friendly and amazingly clean. They would lay down these tarps to come in and out, never stepped on the carpet and cleaned everything up. They were dealing with my 75-year-old cranky dad and my 16-year-old teenage son and both of them were impressed. It was amazing so I loved it.

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    Installation & SetupPriceStaff

    Reviewed Sept. 29, 2015

    Our bathroom is old and was in bad shape, and we know that Re-Bath has a reputation to uphold, so we chose them for our remodeling. The installation team did really well. In fact, the countertop was 90 degrees and we wanted it bullnosed. They went ahead and took it back, and have that done with no extra charge, which was nice of them. However, I did not see the quality of the cabinets before we ordered them, we just saw examples of its doors. Also, they were a little expensive, but we love what we got, so we can't complain. Overall, I really would recommend Re-Bath. They did a very efficient and clean job. Everything was done well, we're happy with the results.

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    Re-Bath Company Information

    Company Name:
    Re-Bath
    Company Type:
    Private
    Year Founded:
    1979
    Address:
    426 N. 44th Street, Suite 410
    State/Province:
    AZ
    Postal Code:
    85008
    Country:
    United States
    Website:
    www.rebath.com