Re-Bath

Re-Bath

 4.3/5 (49 reviews)
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Re-Bath

About Re-Bath

Re-Bath specializes in fast bathroom remodeling. The company offers complete remodeling services or tub/shower-only conversions, and it provides free in-home consultations and a free design process. Re-Bath also offers tub/shower conversions especially for those with limited mobility and seniors who wish to age in place. Slip-resistant technology, accessible bathroom remodels and walk-in tubs are available in stylish options that will update your bathroom while increasing safety.

Overall Satisfaction Rating

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Pros

  • Can be used 24 hours after install
  • Product and installation warranties
  • Free in-home consultation

Cons

  • Pricing not available online
  • Preset selection of fixtures

Bottom Line

Re-Bath specializes in stylish, fast bathroom remodeling, tub/shower conversions and accessibility features. Choose from a selection of high-quality, coordinating materials and products.

Top Re-Bath Reviews

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Rated with 5 stars
Verified

We went to Lowe's to get our bathroom done and they brought Re-Bath. The rep was good and the installers were nice and very courteous. They worked hard and got it done in good tim...

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Rated with 5 stars
Verified

We heard good things about Re-Bath from several friends plus my brother who used Re-Bath to redo several of his bathrooms and it looked good. We did a tub to shower conversion in ...

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What is Re-Bath?

Re-Bath offers complete remodeling services that include shower bases, tubs, vanities, toilets, wall surrounds, faucets, flooring and lighting. For both tub/shower conversions and complete remodels, the shower bases are custom fit and have a nonporous luster finish that is nonslip and easy to clean.

Re-Bath installs vanities and countertops from Bertch, and the products include a limited lifetime warranty. Faucets and fixtures are from Moen and come in a variety of finishes, including brushed nickel, polished chrome and rubbed bronze. Lighting comes in coordinating finishes. Customers can also choose from a variety of toilets, including dual-flush models that use 20% less water.

Products from other brands installed by Re-Bath come with manufacturer’s warranties, and all workmanship comes with a one-year warranty. Customers receive a cleaning product list and cleaning tips to help keep their new bathroom looking its best.

Re-Bath tub materials

DuraBath wall surrounds come in natural stone or waterproof, nonporous acrylic. Re-Bath’s DuraBath natural stone is harvested from 3,000-year-old quarries around the world. Panels are cut and reinforced at the same time to create a seamless look when installed.

DuraBath natural stone comes in nine colors, and acrylic wall surrounds come in 17 colors. The acrylic material is completely waterproof and mildew resistant. DuraBath wall surrounds come in 15 different tile patterns to coordinate with your bathroom style.

DuraBath acrylic and natural stone products are silicone-sealed, which dries and cures faster than grout and is easier to clean. Wall surrounds come with a limited lifetime warranty.

How does Re-Bath work?

The Re-Bath process begins with a free in-home consultation. The design consultant asks about your needs for your bathroom, takes measurements and shares ideas about how to transform your space. You will then receive a quote.

Once you decide to move forward, you select the colors, styles and products to install. The design process is free. Re-Bath remodels are structured around four design styles: traditional, transitional, rustic and contemporary. Whether you are choosing a complete remodel or tub/shower conversion, Re-Bath can help you coordinate your design elements.

After the design process, The company begins the removal and preparation process. Re-Bath contractors handle all necessary repairs before installing any new features. During this time, your new custom-fit bathroom elements are in production.

When the products arrive, Re-Bath professionals install everything and take care of any necessary electrical or plumbing work. The process takes a few days. If you are having a tub or shower conversion, the removal and installation process could be faster. With silicone-sealed DuraBath products, the new bathroom is ready to use 24 hours after installation.

How much does Re-Bath cost?

Pricing for a Re-Bath remodel or tub/shower conversion varies based on bathroom size, project scope and products selected. Re-Bath offers a free in-home consultation so a consultant can tailor a quote to your project. Re-Bath franchises are independently owned and operated, so specific services and project costs may vary by market.

Re-Bath FAQ

Is Re-Bath a good company?
Re-Bath is one of the largest complete bathroom remodeling companies in the U.S. It stands behind its franchisees with a limited lifetime warranty on Re-Bath products and a one-year warranty on workmanship. All contractors are licensed and insured in local markets.
Who owns Re-Bath?
Re-Bath is a national company with a network of independently owned franchises throughout the country. It is a limited liability corporation.
Does Re-Bath offer financing?
Re-Bath's individually owned franchises might offer financing. Check with your local Re-Bath.
What material does Re-Bath use?
Re-Bath uses DuraBath natural stone or acrylic wall surrounds. Shower bases are nonporous acrylic.
Where is Re-Bath available?
Re-Bath is available in more than 150 cities throughout the U.S. Visit the website and type in your ZIP code to find your local Re-Bath contractor.

Is Re-Bath worth it?

Re-Bath’s free in-home consultations let customers who are not sure if they can afford a bathroom remodel receive a no-obligation quote. Though Re-Bath is a national company, it operates through local franchising and pricing is not available online. Re-Bath’s free design process gives customers access to professional, personalized ideas, but elements and products are limited to Re-Bath’s preset selection. For customers looking for a streamlined, fast process, Re-Bath’s quality materials and free consultation make the company a good choice.

Re-Bath Reviews

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Page 1 Reviews 0 - 5
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: March 25, 2023

I initially had a meeting with the salesman from Re-Bath. I was told that I would have the same crew from the beginning of the project to the end. But that didn't happen. It must have been three different crews. I was told my project would start around Halloween so I had assumed that some time around Thanksgiving or Christmas it would be done. But they didn't get done until some time in January. I also lost my project manager, Scott. That was what delayed it. That was terrible. There could have been more communication 'cause I didn't know that Scott had left. Scott and I had spent, at least, an hour talking about what I liked and what I didn't like, whereas Chad was trying to get caught up. I would have liked to have finished up with Scott.

I love the bathtub and the plumbing that I selected but no not so much the flooring. When I selected my flooring, there was an issue, and I had to go with another one. We had a part that was missing for the floor and we couldn't match that piece for the flooring. I picked out my own bathroom hooks and lighting. As far as the other hardware, I like it. I like the valve because I have the handheld. I like the shower doors and the tub. As far as the vanity and the dressing area where the vanity is, I like my seat and the top. The remodel was expensive though. I put in a Robern vanity medicine cabinet, and I knew ahead of time that it was expensive, but it was that labor to put it in that was expensive.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 4, 2023

    We converted from tub-shower to just the shower. The other one, we put in the new tub and the surround. We did new toilets. We did vanities, sinks, mirrors cabinets and flooring. It was a great pair. The designer we met with who gave us our quote was amazing too. She knew her stuff and helped us. When I said to her, "I can't make one more choice," she gave me some ideas and helped me make a choice. The guy that measured was in and out quickly and was nice.

    We loved the installers. They were the cutest guys. They were efficient, worked hard and did a good job. They checked with us on little details. They told us what they planned on doing for the day and they let us know when they were leaving and what the plan was for the next day. They cleaned up well after themselves and it went well.

    We had one little snafu. But even that, I'm pleased with how it worked out. When they came to get me to say, "Where do you want the mirror in this bathroom?" I went in and said, "It's white. I didn't order white." So, we went down and looked and the cabinet that goes above the toilet was also white because we figured they did that because my vanity was white. But I figured it was a very white bathroom, so I ordered a mirror and cabinet that had color. They just reordered it and I got a call yesterday. It's in and it will be installed on Tuesday. They took care of it. I had a phone number for Holly who was wonderful. I could either call or leave her a message and either she or Michelle would call me back.

    The lighting fixture we ordered for our basement bathroom wouldn't fit above the medicine cabinet we ordered. So, the guys gave a suggestion and choices, and the next day, they brought the other fixture and put it in and we love it. We like it better than the one we would have had. I was pleased. It was smart to pay more and get better quality. We love to go in the bathrooms and look at them. I was cleaning my bathroom a week ago and thought, "It's just a joy to paint it because it's so pretty in here." This was one of those top-notch experiences.

    Re-Bath response

    Sharon, thank you for your kind review; we are happy to pass along your comments to Joe Dennison. We are happy to hear you had a wonderful experience and are grateful for the 5-star review.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 24, 2023

    The Re-Bath sales rep, Mandy, came out to see the old bathroom. She took some measurements and I told her what my idea was and what I wanted. About a week later, I went out to the showroom to select the flooring, the cabinets, and what type of shower materials I wanted for my shower because I ended up with getting the stone. I also got sinks and the countertops. The selections that they had included a large variety, so I wasn't stuck to just one type of shower material and I really appreciated that part. Then, Mandy would call and keep me updated with the deliveries. The cabinets took the longest. We placed the order sometime in July and we were supposed to start the installation in October, but we didn't start until November.

    For the installation, they sent over a team of two and Todd was the primary worker. With the way my house is set up, I knew they were coming so they could come through the back to get straight to the master bath, which worked for them because they didn't have to go through the house. It was really seamless. When I knew they were coming and I wasn't home, I'd leave the door unlocked for them. And most times, when I got back, they were already in full swing of working. I stayed out of their way and at the end of each work day, they would let me see the progress, so I would know how things were going and what to expect the next day. Everything was also handled with care.

    The master bath have double sinks typically and there's so much space in between the sink. So I wanted to know if they could do a tower of some sort to give me some additional shelving. They created one and it worked out perfect for me. The customer service was superb and I'm a stickler for that because customer service is truly a lost art. For the price point, it wasn't the cheapest, but it wasn't the most expensive and it was good for the quality and the service from the guys that were doing the install.

    They cared about what it looked like and made sure that it was functional for me. And the fact that they cared about what they were doing made a whole world of difference for me. Also, when Mandy first came out, she explained their process and I liked that they actually had a process where others didn't. Whoever they send out that's who's going to see your job from start to finish, and they did not lie. These guys became my friends and they were here over the Christmas holiday, so they all got gifts.

    Everybody is in love with my bathroom now. I am too. There was a bathtub and a shower in there, so we took out the whole tub. And where the tub was is just nothing but a dual headed shower. And where the old shower was is now my linen closet. This is my parent's house and my mom passed in 2021. She was a stickler for quality, so this would have been right up her alley. So I'm really pleased with my decision to go ahead and do it. As a matter of fact, I'm going down to Re-Bath on Friday because I have another bathroom that they're going to do for me.

    Re-Bath response

    Nedra, thank you for your kind words and this wonderful review. We are so happy to provide effortless remodels to our amazing customers like yourself. Thank you for trusting in us to turn your bathroom into a more beautiful and functional space.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 3, 2022

    The sales representative from Re-Bath was good. She listened to me and gave me all of the options that I could use. The installers were awesome. They were always working. They weren't standing around. You could tell that there was one guy in charge and the other guy was his helper. When he needed something, he was right there in the middle of doing whatever it is he was supposed to be doing. It took them a little bit longer than they thought and I've no idea why that was, but it wasn't because they were slacking. I felt bad for them that third day. We also had the same flooring put in the utility room and at 6:00 that third day, they had just started. I don't know how late they were there because we left. They stayed until they were done. That was nice.

    Everything was all cleaned up when they left, too. They were so accommodating because we were trying to sell the furniture that was in there. They were constantly having to move their stuff out of the way so we could get the furniture out and they never griped about that at all. That was very nice. They did a good job. They listened to what I wanted and they did it.

    Re-Bath response

    Suzy, our goal is to make the bathroom remodel process effortless. It is wonderful to hear that our team was able to provide such a fantastic experience. Thank you for your business and your wonderful review.

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 2, 2022

    We did a full bath remodel with Re-Bath. The bathroom was approaching 22 years. So, we had designs on doing this for the last five years but because of other projects in the house, we just pushed that to the back. We finally decided we better get after it. So, we decided to go with the full, and then there's a walk-in closet that adjoins the bathroom that they did the flooring in it as well, which was nice. The folks that were on-site were very good. We were trusting someone to be in the back reaches of our house and we didn't have any issues with them.

    We got the vast majority of the remodel done and the last phase was to install the glass walls to the shower, and there were some hiccups there. It took three times before that got resolved, and that really dragged it out. When the first delivery was made, we were told that the glass walls had not been cut properly and many of the brackets that were associated with that were the wrong ones. So, they had to send everything back. I don't know who their supplier was but it took a couple of weeks.

    Then, the second time they came back, only one segment of the glass was correct and the others were wrong again, and then there were still issues with the brackets. So, it took a third time and it dragged out a couple of months to get to that endpoint. We were fortunate that we had a bathroom on the second floor that our kids would use and they were off to college. So, we had access to their shower and we had another shower downstairs. So, we just dealt with it. We were just happy that everything else had been done very expeditiously and well done and it wasn't worth getting worked up about. The staff on-site were very apologetic. We certainly didn't take that out on them by any means. They did a good job on it.

    Re-Bath response

    Brad, thank you for taking the time to leave us feedback about your experience. Something we are very proud of at Re-Bath is the effortless experience we give our customers throughout the remodel process, so it is disappointing to hear your experience was not the level of service we strive for. Please contact our customer support team at 800-426-4573 if you have any remaining concerns you'd like to discuss. We'd be happy to resolve them for you.

    3 people found this review helpful
    Rated with 2 stars
    Verified Reviewer Verified Buyer
    Original review: March 25, 2023

    Cindy, who owns the company, was really a lovely lady and I was impressed that she came to this house three times. I was also impressed with her attitude, demeanor, and professionalism. Matt, the guy who did the work, was awesome as well. But I waited months for everything to be done. They had half the money in April of 2021, but it didn't get done until recently this year. So, I would never tell anybody to go to Re-Bath. One of our problems was that they couldn't do the demolition. All the times that I called and went on hold, I had to listen to them say that they have one team that would come in and do the demolition. In the end, I had to hire somebody outside but it came out of their quote because their quote included the demolition.

    Also, I told Cindy that I wanted a medicine cabinet that matched the hardware in the shower. She said okay then she went out to her car and put it down as an over-the-toilet thing. But when I found out how much it cost, I told her that I would just order one. I ordered one, it arrived, I put it together, and I put it out there. Then, she told me it was too late, the thing she ordered already arrived and I had to pay for it. I didn't even argue with her because I didn't want to argue with anybody about this. So, I ended up with her $1,200 over-the-toilet thing. But I took it down and put up the one I bought for 300 at Kmart because I liked it a lot better. It ended up costing me extra money to have the trim work, botch and paint done.

    Aside from that, I ended up getting a shower door because when Mary, the lady who the bathroom is for, sat in that shower, water was all over the place. Cindy told me to just use towels to clean it but that was not what I wanted. Water went right on the seat over to the floor and there was more going on the floor than down the drain. That was not what I paid for. So, I paid Re-Bath to install a shower door.

    All in all, there was a lot of work that I had to do and I had to pay somebody additional to do. Also, I wasn't happy with the time it took to get the products. I get it that these things happen with the COVID, people not wanting to work, deliveries being slow, and prices being raised. But I'm really very disappointed with Re-Bath. They should be upfront and tell their customers that they're having problems getting the products in time. When they knew that they weren't going to do the demolition, they should have said so. Instead, Cindy got involved because it was $3,000 out of their money that they quoted to do the demolition and she wanted to see that it was being done. Despite that, the shower looks nice, and I'm happy the products that were used and the quality of the work. The shower doors close, the water stays in the shower, and Mary's safe in there.

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    Rated with 2 stars
    Verified Reviewer Verified Buyer
    Original review: March 18, 2023

    Installation was hit or miss. Re-Bath did a subcontractor for the paint and texturing of the walls and baseboards. They led us to believe that they would remodel the whole bathroom including the drywall removal and install. They never removed any of the drywall. So, that wasn't up to standard.

    The subcontractor for the paint and texturing had to come back multiple times to complete the job and fix it. There were some running issues and paint detail issues that they didn't do right the first time. I've also had an issue already with my shower. The seal at the bottom fell off. And I called to have it redone, and they said they would order the part. That has been three weeks ago, and I haven't heard anything back from them.

    Re-Bath response

    Jarred, falling short of meeting your expectations is not to the standards we strive to achieve, and we would like the opportunity to make this right. Please reach out to our customer support team at 800-426-4573 when you have a chance. Thank you, and we look forward to hearing from you.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 16, 2023

    They completely ripped out my shower and redid it from the pan to the walls and put a new floor down. They did the floor, they took out the tub, and they put a whole new countertop with sinks and fixtures. The sales reps were all really nice. I changed my mind half a dozen times. I went down there to the shop and looked at the different walls that we could select and they were very patient. Also, the guy who did the remodel was outstanding. On the first day, he did a demo on the whole thing. He got to my house at 10 o'clock every day and worked till about 5:00. Friday was the very last day and he stayed a little bit longer than 5 o'clock. He was such a joy to have here. He was clean and quiet and he did his job. He swept up every single night and he laid drop cloth from the front door all the way into my master bath.

    Re-Bath response

    Hi Pam, thank you for your kind review; we are happy to pass along your comments to the team. We're glad to hear your new bathroom is all you hoped for and more. Thank you for the wonderful review.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 16, 2023

    We had a full bathroom remodel done by Re-Bath. The person who came to do our consultation and design was Tricia. She spent a long time at our house on the first day and we went over everything. She's a lovely person. We got a nice big walk-in shower that has a bench. It's very nice. We also got a double vanity. The main person during the installation was Anthony and he was really great about making sure everything was how we wanted it. He would ask a lot of questions if he wanted to get our opinion on something. He was very helpful and professional and he did a really good job of cleaning up after himself. He was really meticulous. We had a very good experience with Tricia and Anthony. I can't guarantee that the price was better than other places, but for us, it was worth it. We are happy that we went with them.

    Re-Bath response

    Hi, thank you for your kind review; we are happy to pass along your comments to the team. We're glad to hear your new bathroom is all you hoped for and more. Thank you for the wonderful review.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 16, 2023

    We purchased a new shower in our bathroom and they did a beautiful job. It took a month and a half to get all the parts in because it was custom and I understood at the outset that they couldn't commit to an exact date. The installation took three and a half days. The techs took very good care of our house. They worked in the garage and had to bring things up and down. They laid mats so they wouldn't get anything on our carpet. Go with them. Getting our shower installed has made us feel very good about the bathroom downstairs. It has completely changed it. We are very happy.

    Re-Bath response

    Hi Rick, thank you for sharing your experience with us, we are so grateful for your positive review. We're glad to hear your new bathroom is all you hoped for and more. Thank you for the wonderful review.

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    Re-Bath Company Information

    Social media:
    Company Name:
    Re-Bath
    Company Type:
    Private
    Year Founded:
    1979
    Address:
    426 N. 44th Street, Suite 410
    State/Province:
    AZ
    Postal Code:
    85008
    Country:
    United States
    Website:
    rebath.com

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