RainSoft Water Treatment Systems Reviews

I was in Indianapolis, IN. In Indiana, they have hard water. You’re going to have to do something if you want to use the city water. So we tried several things. We bought a home with a RainSoft system and right after we moved in, they came out and talked to us about upgrading the system. They had a water softener. And then we looked around to upgrade it and stumbled across a RainSoft rep and it started back then. That was around ’93, 20 years ago. They did a demonstration and answered the question. We moved to Alabama in ’98 which doesn’t have bad water but RainSoft water is still better so we continued to utilize it here. We’ve been here for 15 years. It’s great! I recommend it.

So far I’m happy. The guy that came in did a great job and it was very good.

The experience with RainSoft from start to finish was excellent. I would recommend getting their service.

I have had the RainSoft unit since 12 years ago, when I built my house. I purchased a new one in the last 3 or 4 months. Over the last 12 years since I’ve had the original system, they’ve always been available when I needed service or questions. The sales representatives know the products as well as the installers.

One star is too much. This company is terrible to deal with. They recently came to fix my rainsoft water softener. The service person came and said "I'll have it fixed in ten min." Two hours later (and me late for work) the softener still didn't work, the serviceman said he didn't have the part with him and would have to return. So I called to make another appointment. The first question they asked was how I was going to pay the bill and that they accepted credit cards. I told them that this was a warranty repair on my rainsoft unit, there should be no bill. They then told me that the service call was not covered, only the parts. The service call was 75 dollars and they would have to charge me again for the second service call. At that point I told them I refused to pay for a second call. Why should I pay twice because their service tech could not fix it the first time? Their answer was, "well he did put a lot of parts on the unit".

We were at Home Depot. I did the free water analysis and they got me. We just bought our RainSoft unit at the end of October. It was a very good experience. Both the salesman and the installer who came were knowledgeable.

Company responded quickly to the complaint I posted on ConsumerAffairs.com. I was pleased that they had the local dealer contact me and try to make it right.

The sales rep did a demo and it went well. I purchased the system about a month ago. It’s very good. The water is nice and the skin feels better. I’ve recommended it to some friends. I want the team to go over there to demonstrate it.

My experience with RainSoft has been great so far. I definitely recommend using them.

We had a RainSoft reverse osmosis system that’s 20 plus years old. We got ours with the original test unit. The sales reps were knowledgeable and answered our questions. But installation did not go real smooth. We ended up getting lots of equipment. We got their system and an ultraviolet light. They broke two of the ultraviolet lights in installation. The water doesn’t taste as good as my old system - I taste salt. I mentioned it to them when they were here the third time but I was under the impression that they’d be back in 2 weeks to test the water and no one has called to schedule an appointment. I asked them about testing the water and they said they don’t do that - you have to send it off somewhere to have your water tested. Now, my experience when we got a water softener, they sent the water off and tested it.

When Mark came out to sell the unit to us, he explained all these different things. Then the RainSoft guys that came out and put it in were very good if we had questions. And of course, I always ask and they explained everything. I was pleased with that and am very happy with the way they installed it. I just have a few questions now because I want them to make sure that it’s really working right because my son doesn’t think it’s working right. Once in a while, the water’s gray. Mark said to take five gallons out of the hot water tank every other day for a while and we did that a couple of times. And I’ve been so busy. So I want to get a hold of him and have him come and check it before I do anything drastic or say anything drastic.

I was at Home Depot and RainSoft was doing a survey. We just had some construction done so we wanted to make sure that everything was good, so we got the one that cleans the water. It was a great experience. Everybody was fabulous. I sure see a difference in the water.

Nine years ago I got my RainSoft. I got it because my water was already staining the toilet bowl and the sink. It was disgusting. We have a septic tank and the water is from wells. Then the top part of it (the heart of the matter and what makes them tick) died and so I got the updated version that instead of flushing every day, it flushes out the X amount of gallons (I think it’s 77 gallons). The guy took a picture of it and brought it down to me. I’m in a cast from my toes to my knee and has been this way since September 25th. He was really nice when he came. I signed all the papers, and then he says, “I took a picture so you’d know what I did.”

I was at Home Depot. I’d seen the display and got a quote, went from there and got the RainSoft filter (platinum package) installed. I had a rep come out to the house to do a demo and all that, and he was very knowledgeable. The installer was thorough. They were all very professional, very courteous, answered any questions we had. If we had to have them repeat something, they’ll follow me and repeat it. Everything was good to go.

I like my RainSoft system. I would recommend them to friends and my family.

I got the RainSoft water filtering system because it was what the Anderson Systems had. The sales rep was awesome. He was actually very informative, gave me a lot of detail and a nice price too! The installer was great. I actually felt like I was bombarding him with a lot of questions but he was real patient and good about it. It was honestly a perfect experience! And I can tell a difference with the water.

I went to Home Depot and asked them which one is the best company, which one is better for drinking, and they told me Rainsoft. We called the company then somebody came and checked the water. We got the drinking water filters and everything. I’ve seen many differences in the water. It’s good!

We filled something out at Home Depot to check out our water and then RainSoft engaged with us at that point. I saw the display in Home Depot for testing the water and thought, “I wish I could get my water tested to see.” Then the person came out. We got the whole house water treatment, the whole house air filters and then the reverse osmosis. For the water, there has absolutely been a difference. For the air filter, we’re still working out with them right now and it’s going well. The sales rep was fine. So far, it’s been great.

We were notified twice by the Ridgewood Water Company of lead in the water and to do something about it. We did a water softener. We had everything done by RainSoft. A lady came to the house and did the water test and it was very good, excellent. We see the effect now. The water is great. I drink a lot of water. Everything was all right and the entire experience was excellent. I’d recommend it to anybody.

I decided to get the whole house conditioning. There’s a difference in the water. The sales representative was knowledgeable and able to answer my questions. They were very good and very professional.

We got the RainSoft water conditioning system, the real big tank. Their system is brand new. I had another system that I wasn’t pleased with and I was concerned about the quality of water. I was just driving past their office and then I went online and reviewed the company and it looked pretty solid. I spoke with a couple of friends who had some positive comments to say about RainSoft. I went over there and spoke with one of the vice presidents and I was very impressed with his knowledge, I have to admit even beyond my expectations. The installers were wonderful. They checked everything out and showed me how to operate it. They were very efficient, neat and clean. You couldn’t tell that they were there after they had gone. I’m very pleased. I’ve recommended them to several other people.

I had a very good explanation from Gary, the salesperson. After that, Jeff came to install the RainSoft system. And it was very good. It was installed one or two weeks ago. I love it! I can see the difference right away. They were knowledgeable, very courteous and scheduled around the time I needed to.

I had a brand new RainSoft softener put in. And over the course of 5 yrs, I get so many different technicians come out here because it wasn’t producing soft water. They were good, courteous, and came out to take care of the problem but the problem still existed. As far as their products, I’ve got a reverse osmosis, and it seems to be working fine. I had probably got bad luck on the 1st year that I bought the softener. But I’ve had no problems with the service. They come out here and worked on it many, many times. It was just inconvenient for me because it seemed like they were out here every month. And in five years, probably 40% of the time, I didn’t have soft water because it didn’t seem to be producing it and I didn’t realize it. Overall, I’m happy with the company and the service. They were fantastic.

We had the Rainsoft water system installed. My son was here when it was installed. The old one was about 8 yrs old and the new one was better, uses less salt and would do a better job. But we’ve had it a couple of weeks and it’s worse.

We were satisfied with the excellent service. I would recommend RainSoft to a friend.

I'm happy with Rainsoft!

We had a sink water conditioner thing attached to the sink itself. That went out and we signed up for a test at Home Depot. That’s where we heard about Rainsoft. We purchased the one with the two cylinders, the whole house unit from RainSoft. And it had a separate tank for salt. We didn’t look at any other options. The sales rep was courteous and knowledgeable, and also the installation team. It’s excellent!

I’ve had RainSoft for 10 years. I purchased the whole house softener, the EC4. I had the sanitizer and recently got the DFS and the RO. I had those in Colorado, but I moved so I had to purchase new ones. I called in the office and they were very, very informative and knowledgeable. The installer was good. He was punctual and courteous. They are awesome and I am still satisfied with them. The best product ever!

Since the last review, a RainSoft dealer has come and repaired our system. I appreciate all who were involved, especially since they came from so far away. It was a bad experience that Moore Water (Rainsoft dealer), turned around into a good one. I also would like to mention Susan from the home office, who was endlessly trying to help. Thanks to all.

I’ve had a faucet and filter installed for a number of years back in the mid ‘90s by RainSoft and I’m refreshing my filters and getting ready for winter. The sales representative and the installation team were great, very helpful and polite. I like the filtered water. I am pleased with my experience with RainSoft. They’re very efficient.

We had just moved into the house and the RainSoft sales rep Alfie contacted us about setting up a demonstration in our home. He was a very good salesman and we pretty much knew we had hard water here anyway and we hadn’t yet started to investigate other water softener places. And so, we decided to sign up after Alfie’s demonstration and purchased a water softener system. The installation team ended up arriving quite a bit after we had thought they were coming. It was like 8 o’clock at night when they were finished. They were very good. It’s just it got to be a long day and later than we had thought. That was the only drawback.

We had been considering getting a water softener because I know the water is very hard and I have a lot of calcium deposits in my things. I was approached at Home Depot by the RainSoft rep. They came to my home and were very good and knowledgeable. I was very impressed with the installation team. It took quite a while and they were very meticulous and cleaned up after themselves, explained everything to me that they were doing and considering doing. My son is a plumber too so I have a little bit more knowledge than the average consumer. Also, there’s a big difference in our water since having it installed.

We have the water softener from RainSoft. We are building a house and I wanted the water softening treatment. And then we found out that our well has sulfates or something so we are going to get the reversible osmosis filter. We still haven’t got it installed yet so we can’t tell the difference with the water. They have set it up and helped us get the water lines run. I was very happy with their service. It was very good service.

Home Depot has this free test. I sent that in and called in for the results. We had a very dirty water or hard water. RainSoft came in and gave me the options and I liked the product. It looks good. I read the reviews online and they got some good reviews so I went ahead and purchased their water softener system. Our experience with their sales rep was good. The installation went fine. They came in and were quick. It got postponed one time but after that, it was fine. After the system was installed, I noticed a few difference with our water. I feel like the soap doesn’t go away from me. The skin is so soft. I never had that experience before. I love the soft water.

We purchased a water purification system from RainSoft. The area where we’re in, the water is so bad. We didn’t even give it to the dog to drink and we’ve been using bottled water since we moved here for almost 3 years. So it’s VERY VERY BAD water. After having the system installed, the water is much better. The RainSoft rep was very knowledgeable, nice, and informative. He answered all the questions. The installation team was great! He was very, very good, very efficient. He did a super job! He left everything nice, clean and neat so we don’t have any problems. We’re glad we did it!

About 11 years ago, we bought the water softener and I have the one for under the kitchen sink as well. And then, the one that was out in the garage died. I had trouble with it so we called them. Our experience with their sales representative went very well. The salesman came out and we talked. He took a good look at what was happening with the water softener, why it was going that way, and then made us an offer on a new one. We got on a conference call and bought it. It’s really nice. I like it. The installation team was excellent. They come in and put it in. They’re very quick. You never knew they were here. They’re just very neat, professional and have all the information that you need and went over everything. It was great. It’s more high tech. There’s less chance of the same problems happening with it. I had a real good experience with RainSoft.

We had been talking about getting some kind of softening system put in our house. We had been calling a couple other people, but RainSoft was the first to reach out to us.They left a card on our door. They were the ones that did the legwork to try and get our business, so that was good…no complaints.

We’ve been wanting to install a filter. We just didn’t know which one. My husband kept buying in Home Depot those filters that you replace, so I was constantly replacing them. It was in Home Depot that I met a girl from Rainsoft who asked us to fill out some papers. So we did. Then she told me if we wanted an appointment for that. We agreed. She came over and explained everything to me and I decided to install it. The installation team was good. Now the water feels softer. I’d give them 5 stars and recommend them to everyone I know.

The Rainsoft water purification system was here when I bought the house 3 years ago. Probably if I had not had a RainSoft already in, I may not have gone with them at all. A year ago, one component busted on it. I had to replace that. Now I had to replace this other one. As far as fixing what I had, I’m good with that. As far as the technician and stuff, that’s good. It’s just that I put $3,500 into this in 2 years, and I’m not happy with that. I don’t like the idea of having to replace units every year. Their warranties don’t extend to new clients.

I had a water softener in my old house. I went out and bought a water softener from Home Depot. But this one intrigued me a little bit more because it had not just the softener, it also had a purification system with it. So I went ahead and got this one this time.

They sent something in the mail… “Congratulations” and we have our free gift. And then my husband set up the appointment. We knew we were going to get a water softener before at our other house and didn’t get it. When this opportunity came up, we just said yes. The sales rep and installation team were great. They were perfect, very thorough, explained everything, very good. All four of them and no problems with any of them. Tomorrow, they’re coming out to fix the faucet. It’s just leaking. We will be recommending them to other friends.

I got a reverse osmosis unit. I’ve had a water softener for a long time. The sales representative and installation team were good people. They were fine. The service was good.

I heard about RainSoft at the Home Depot. My daughter’s got eczema as well as my wife. The sales rep was really good. He said it helps with that. So then we decided that’s what we’re going to go with. Normally, I don’t buy anything straight off especially like a big purchase. After the sales guy went through everything I thought of considering it straight away. Impressive. Would recommend RainSoft.

We just moved in to a new house and have had a water softener at our old house. We didn’t have one here and the water’s very hard in this area so we wanted to get one. It was a few years ago since I heard about RainSoft. Sales and installation went well. It was a pretty good experience. We did it before we moved in. There was a huge difference in the water at our prior house which was just down the street.

We needed our system serviced/repaired in August 2013. RainSoft had a new person in the area who has collected $500.00 from us and has not fixed the system at all. We still have undrinkable water. RainSoft home office was contacted. Was sent a water sample kit and was expected to pay $100 to send it back. We were called by a tech 3 hrs away last week and scheduled today, November 6, 2013 9:30am an appt. No show. This military family wants clean water!!! My husband goes overseas for this country and RainSoft can't keep their word and repair something they made??? This is disgusting. We have been more than patient even emailing pics of the system and such. One tech says the system is set up backwards (by the other tech). This is ridiculous. We are out $500 and still have horrible water. RainSoft, you should be ashamed.

We have two agencies (RainSoft and Culligan) here in Waterloo, Iowa, Black Hawk County. I am a nurse and our water needs that. We’ve had RainSoft and this was an upgrade, a replacement for the reverse osmosis under the sink. Interaction with the sales representative was excellent. His name was Chris and it was his first visit to us. We have our service annually, and if you look in the records, we’ve been a long time customer. He did everything. I would absolutely give him a 5! And the thing of it was, a year from now, we wouldn’t even be able to buy the filters. He didn’t have to tell us that, but he said because everything’s been changed and I certainly can understand it because of the medical arena; he said it wouldn’t even be available. He could have just gone ahead because I’d already purchased the filters from last year. I don’t have any problems.

I got the reverse osmosis from RainSoft under my sink. I didn’t buy the whole unit. My dad purchased RainSoft in his house when I lived with him, and I was at Home Depot and they were doing a water test thing - that’s how I heard about it. The water is much better since having it installed. There’s not really too much taste to it which is nice… It’s like bottled water to me. The sales representative was very knowledgeable and a nice guy. The person that came and installed it was very informative also. He had a water softener in his house and was telling me about it. I’ve seen in my house the difference based on what he told me. I can see what he was saying was true. It was a good experience and they give high-quality products!

The local office of RainSoft called and apologized for my experience with the RainSoft representative out of the central Atlanta office. He said he would follow up with the Atlanta office and make sure it did not happen again. He also said he would discuss with the Atlanta office the use of the tiny sample water vile used in the Home Depot mailer.. I hope this has the attention of the RainSoft office in Atlanta and Home Depot. The local RainSoft representative in Pensacola is very good.

When I was in Home Depot, they had offered different suggestions as far as home improvement and RainSoft happened to be one of the suggestions. I purchased the water softener and air purification system. I really can’t tell any difference. If I run the water long enough, then yeah, I can. But as far as just the way that they made it sound or the way that they made it seem that it was just a difference between night and day, like you’re going to use less soap and all this, I don’t see that. I almost feel like it’s a scam. I was actually going to call them up and have them come out.

We purchased from RainSoft basically to get better quality water. The team has been helpful. Disappointing that I’ve had two major expenses over the last two years. I didn’t expect that. But other than that, the service people have been very knowledgeable. The water tastes better and softer. It’s better drinking water.

RainSoft’s people were awesome. Everybody was really nice, friendly and reliable. I purchased both the water softener and air purification system. The water is definitely a lot softer. I’m not seeing spots on our dishes anymore like we were. Definitely, our skin’s not being dried out like it was either. The air, I could tell a little bit difference but it’s not amazing.

Well, I had RainSoft since 1988. Finally, too many parts were wrong with it and so I purchased another water softener. The sales representative was courteous. I did everything by phone but one person delivered.

The sales rep came over one night and he was here for a couple of hours explaining everything and doing tests on our water. He had a little sample RainSoft thing that he carries with him. He was doing comparisons with the kit and without it, and explained everything to us. We made our decision. When they came out to install it, we were both here for that. And they were real nice, kind and courteous. Very easygoing and easy to get along with people.

We did a free Home Depot water testing. RainSoft was the only one I checked out when I purchased the water softener. They were very friendly. Communication went along pretty good. It works fine and is worth getting. There’s somewhat a difference in the water. I’m not sure if it’s the pipes, but the water tastes a lot better. I recommend getting RainSoft.

I wanted to get a water softener for the house and I’m trying to remember how RainSoft came to my attention. It may have been when I was at Home Depot and then I set up a consultation for the salesman to show up at the house. What happened was we were in the middle of moving and literally, boxes were being unpacked and brought in and the salesman walked straight into the house to the garage. That kind of bothered my wife. But the salesman was cordial. He was nice. I was in a rush so I just immediately wanted to see, “Okay, what type of deal can you do for me?” And then I was able to convince my wife that it’s probably the best thing for us to do because it was the whole house water filtration system and softening system. And then I just immediately got him to commit and brought him a check right there.

We got the water softener from RainSoft. There’s a different taste in the water and really, just the overall feel of it is softer. We are a new home buyer and I was contacted. I guess they have a program for new home buyers. Overall, it was pretty good. I didn’t have really any issues. The only thing I was kind of disappointed about, I did have a slight issue with the financing portion. I asked the questions specifically and then I kind of found out later, I don’t know if I just wasn’t told or I wasn’t told correctly, but as far as the interest rate goes, the interest rate was higher than I originally thought. But they are very nice people with a very good product.

We got an advertisement from RainSoft in the mail and we purchased the water softener. Since having it installed, I could tell there’s a difference in the water. The dishes seem to be cleaner. There is not as much lint in the dryer, and skin is not as dry. The salesman was very friendly and the installation was quick and easy, professional. It went great. It’s well worth the expense!

We purchased both the water softener and the air purification from RainSoft. We’ve had nothing but problems with it. It’s not working at all, the water aspect. We keep having people come out. So somebody’s coming out tomorrow to hopefully fix it. And we’ve only had the air purification thing for a couple of days. And so far, it seems nice. The sales representative has been the guy I’ve been talking to through all the issues and he’s been great. And the installation guys were fine. I guess we have fine water but we have hard water so we wanted the softener system. And our son and my husband, they both have dry skin and eczema kind of issues. So that was one of the reasons. And our son has allergies and asthma so that’s why I wanted to get the air purification system. I guess, it’s a 3 right now.

We did the water purification system from RainSoft. They had called me from Home Depot and wanted to know if I’d listen to their spiel. So I said, “Sure, why not?” I can’t tell the difference in the water but I know there is a difference. The sales rep and installation team were great. They were very thorough and they did a good job. In fact, we have recommended it to friends.

I bought my RainSoft 26 plus years ago. I heard about it from a friend who bought one. It was a refer-a-friend thing. Then we bought the water softener out of concern for the quality of our water. I have had excellent service with RainSoft over the years and there was just one technician that I was very displeased with and he’s not here anymore. I think their technicians are non-presumptuous. Then he brought up the upgrade. It was pricey but it wasn’t a hard sell thing. It was a logistic. I think you need to do this and you don’t have to do it. You could repair what you have and yes, it was very logical, very factual, unpretentious. I think their product speaks for itself.

There was a water test that they had at Home Depot. My experience with RainSoft was very good. Their sales representative and installation team were fine. I would recommend them.

We’ve had RainSoft for about 10-12 years. I’m not sure when we first bought it. We just upgraded it. It’s a water softener under the sink. It has made a difference with our water. We will probably recommend them. Easy and convenient. We only dealt with the installation team, and he was very good.

We had a contact at Home Depot that set us up an appointment with RainSoft. Salesperson was okay. He was here and explained everything and did all the water testing and that kind of thing, and then we decided to purchase the water softener. The installation team consisted of one person. His name was David from Victorville head office and he did a very good job. He was very thorough and did a very clean installation. He spent a long time with us. It took him two days.

We heard about RainSoft when they were doing a short survey at Home Depot and when they sent the salesman over, he raised a very good point so we got the water system. He did a great job. And the installation, they did great. Very professional and managed to avoid knocking in holes on any walls. I’ve noticed some differences. A little bit less of water buildup in the bath. The water seems a little bit cleaner I would say.

I got the water softener and the water purifier. I filled out a questionnaire and RainSoft called me and asked me if I wanted to test some of my water. Edna came out and she was absolutely wonderful. She showed me what I was drinking and bathing, and showed me the difference. They sold me and the next day they came out and put the unit in. Once they figured out where the drain was within the basement which it was actually underneath the crawlspace in my mom’s closet. These are old units so once they found out where everything was it was fine. It took them a while to figure out but everybody was pleasant. It was a very good experience. The water tastes better. The water I drink now I know is so much better for me and in the long run it’s cheaper than buying plastic bottles with water. Everything I cook and clean is with the purified water and my dog doesn’t like it so I’m giving her the soft water for her water. I guess it gives her some bubbles or something. But I enjoy drinking it and I enjoy cooking with it.

I think my dad’s had RainSoft for about 20 years but we’ve always wanted to have it put in our area because we don’t have the best water quality. It was actually totally coincidental but it happened to be RainSoft at that time. We got a call from Home Depot because my husband had put his name in for more information about water treatment systems and like the next day we had someone come over. Both were absolutely fantastic. Their technician knew exactly what he was doing. I think he’s been doing this for years. He was very friendly, informed of everything, always asked me questions and permission to do stuff. The same thing with the salesman. He pretty much knew everything he was talking about, answered all of our questions and kept the presentation to a minimum so we weren’t there for like hours. I would definitely recommend them. Fantastic!

We have a water purification softener whatever from RainSoft. We’re in Florida. The water’s terrible down here. We talked to a representative at Home Depot. They called and we signed up for in-home water evaluation and he went through the product and stuff. Then we chose to go with it. Both were courteous, especially the installation guy. He was super friendly and he cleaned up all his boxes and made sure the ground was good around. They were both very polite. The one that did the in-home demonstration thing answered questions that we’ve had and no I have no complaints about it whatsoever.

I’ve had the system in for five years. The system that I have as of today was just upgraded from the product that I purchased five years ago. There were some problems with it recently and so I decided to upgrade it. The older system, the water was beginning to look kind of yellowish and it wasn’t really clear. Now, this new system that was installed 10 days ago, the water is clear again.

I first heard about RainSoft through a telephone call. I purchased the filter, the cheapest product they offered. The particular reason why I decided to purchase them over a different brand was because of the fact that RainSoft was the first that I had an option against. They were the first ones and it was a good presentation and it just sold me. To describe the overall experience, the end result was that the water was softer.

They sent a very nice knowledgable man to fix the problem. He went over and above what he needed to do to fix the problem. Which was greatly appreciate. When the system works it is wonderful. Thank you

I purchased the whole house system from RainSoft. I first heard about them through a deal they had through Home Depot. It was a promotion deal that they had with them. We haven’t got to use it yet. As far as the guy that installed it and stuff like that, he did fine. He’s a good guy.

There were two Rainsoft representatives there at Home Depot with a gimmick. We got the water softener. So far, I have noticed a difference. It’s just a little gradual so I got to get used to it, the taste of the water, and after the shower, while using the products, the smoothness of the skin. I guess the sales representative was probably most of the reason we purchased. He showed us some things that were eye-opening trickery or whatever you want to call it but he sold us on his presentation. And the guys who installed it came on the time they said they were going to come and they did what they said they were going to do and explained everything to me, asked me if I have any questions and walked me through everything so everything’s good. The experience was great.

I drive by the Rainsoft building every day and just saw it. We had a Culligan before and we just weren’t happy with the service we had with them. I’m not sure they even came out into this area. They were on the other end of town so I guess that went for 30 something years because we’ve been here 39 years. I tried to treat the water myself at first and realized I wouldn’t be able to do it and so people recommended Rainsoft. I think it was where I was trying to buy my chemical equipment and stuff like that.

I had a partial installation and the rest - there are two Rainsoft systems. So one was installed. The other one was supposed to be on Saturday but I decided not to have it because it’s way too expensive. I had the RO done but they’re going to come and take that back also. I don’t know enough about this system and it seems to be very expensive. I looked online and there are other products that seem to be cheaper but basically I was approached at Home Depot and they wanted to come over and so they came over on that same day and just like that right away and it was very late at night already. I feel like I was pressured into it and then they kept calling me and I told them no and they kept calling and calling and the one thing that I had installed, the RO on my sink, I’m still not happy with it.

I got the Rainsoft water softener. I was just upgrading the water softener that we already have. The interaction with the sales rep and installation team went great. Everybody was great. I can’t really tell a difference in the water because when they did the test, the water was clean. The difference I can tell is the amount of salt. It’s not using as much as it is before. It’s more efficient. The Rainsoft people knew what they were talking about. They were very professional and there was no pressure involved.

The installation guy was really nice and then another guy came and they were good. They had to run quite a bit of pipe and they took out quite a bit of the drop ceiling. They put everything back. They vacuumed. They were really good and really nice. As far as the salesman, he was great because my husband is not sold easily on things. But what convinced me was when he tested the water and I thought it's interesting that we get bottled water too but it just looked so bad and we could tell the difference right away as far as softness. A big difference in just a short amount of time really. For instance, it just makes your skin and everything really soft and I changed my fish tank water and I can’t believe how crystal clear it is. And the fishes are doing fine so I guess they liked it. It’s really a great system. A little more pricey than we wanted to spend but you get what you paid for. I already have recommended Rainsoft to my neighbors.

We saw an ad in Home Depot. There was a promotion or something like that, the one with the free washing machine, so we bought the Rainsoft water softener. It was top-notch all the way around from sales to installation. Plus a day and night difference in water quality since having it installed - taste, feel, health, everything.

I’ve been looking around at different machines and different softeners because we have hard water here and I was having to buy bottled water and I’m throwing away a lot of plastic. And then I saw one from Rainsoft at Home Depot. It didn’t have a price and I was talking to this other gentleman. He's talking and he was telling me that they had bought one and that his wife was very happy and it has… on and on and I said, "Okay, I'll give them a call and see how it goes.” So I did and they came by and I bought it. Everything went really nice and really smooth. I’m very happy with the water with the way it’s coming out and all. It’s a lot softer, a lot better. Everything’s clear. I don’t have to buy any more plastic bottles.

I filled out some kind of survey at Home Depot and immediately received a call from this company for a "free water test". We recently purchased a house, so I was interested to see and they offered us gift cards. They gave me 0 explanation as to what type of products I was going to be offered to purchase and minimal information. I wasn't that concerned and they said it would only take an hour, so why not. The salesperson was nice enough at first and relatable. He gave a good presentation but things quickly turned sour when we told him we could not afford it. He put pressure on us that made us uncomfortable. I was a salesperson for years and I really DO NOT like salespeople that apply pressure tactics. It is a huge turn off.

We purchased the water softener from Rainsoft. I’ve had one for a long time as far as that goes so I just thought mine was updated. They came by setting it up. The experience with the sales rep and installation team was all right. I wouldn’t mind recommending them to a friend.

After my initial review, we were contacted, and each issue was settled fairly, and I am very happy with the way things were handled.

I did purchase the Rainsoft water softener and filter. Someone just called one day and I’m like I’m interested because the water here in Arizona of course is very hard. So the guy came over, gave us the demonstration which was very informative and insightful and we decided to go for it. I could tell a difference in the water since it was installed. The experience with the sales rep was very good and the installation guy was very good as well. I’m very pleased with everything that’s happening here. I’m just curious as to when the things that we were promised are going to arrive. I was supposed to be getting like a laundry detergent, some dish soap and bar soap and some glass cleaner and that hasn’t shown up yet. They said that they had someone coming by last week because they were going to be in the area but no one has shown up. But I would say the whole experience with Rainsoft was life-changing.

Purchased system about July/August of 2011 from RainSoft dealer, Atlantic Water Products in Mays Landing, NJ. When they installed the system, the drinking water spout didn't work right and continued to smell like rotten eggs for several months. I called and left a message that I needed service to come look at the problem. No call back. A month later, called again, another voice mail - no call back. Hired another company to fix the issue and spent another $150 for them to service and fix the problem. They took out the a 4th filter that is supposed to put good stuff back into your drinking water. After a year or so, an alarm would go off on the filter saying it is time for service. I called and they told me when the service tech comes out, they will show me how to fix it.

We purchased the house filtration and water softener from Rainsoft because we were getting such terrible water and it was one of the welcome package things. They come out and test your water and that sort of thing. We’ve noticed a little difference in our water and the guy who installed it said it would about 3 weeks, but then it hasn’t been that long yet. I think it’ll be better. I perceive it with the way the water feels. When you wash your hands, it feels a lot better. It seems to taste better too.

I went to Home Depot and I purchased the water softener from Rainsoft. I’ve only had it for a couple of weeks and I guess the water tastes better. It’s alright. The sales representative and the installation were good, real good. There ain’t no problems so I would definitely recommend Rainsoft to a friend.

I’ve had a water system for probably 30 years, but since the old one wasn’t working, I decided to purchase the water softener from Rainsoft. Someone came in to check the old one out and right away, he tried to sell me the newer upgraded one, which I didn’t think I needed. And I then found out he inadvertently did something and I went through 50 pounds of salt in a week. So I got that fixed and then about two months later, it finally crapped out altogether. I thought I had a lifetime warranty on it, but he said there was no repair on it so I had to purchase a new one. I wasn’t real happy about that.

My husband was approached by somebody in Home Depot and they asked him if he wanted to have his water tested and he said, “Sure.” So we purchased the water cleaner from Rainsoft. So far, we’ve been able to see a difference in the water since having the system installed. The people who installed the system were all very, very nice. They did their job very well and answered all the questions we had. During the whole time I had a good experience and I would do it again if I had to.

The salesman came by, did a water sample for us and showed us what we had. It was very eye opening. I purchased the water softener and the reverse osmosis unit. I wasn’t there for the installation - I was at work. My wife was. But we do recommend RainSoft.

I had been talking for a long time about a water softener. We are on a well and there’s a lot of calcium and iron in the water. No bad taste but calcium and it’s a real hard time keeping everything clean with that calcium. So I got fed up and I heard about RainSoft from my niece. She has something from RainSoft but she doesn’t have a water softener. She has some kind of a special filter for iron, for something else. So she gave me the name. And then I called them and they came. I called another company, I asked around but I decided I better go with RainSoft.

We have a second home in Virginia and when we went back a couple of weeks ago, the water heater had very hard water and it calcified. We had to replace the water heater and we were told that the water softener would help prevent the calcification from forming again. I found RainSoft in the yellow pages. They were great. Very, very, very nice. They came back. We had to get an electrician to put in an outlet closer to the unit because it was further down in the garage and they came right back out to fix the cord. I was very pleased. I think there was a difference in the water. I was only there less than a week after it was installed so it was hard. But we have one where we live in South Carolina so I’m sure it’s going to be working. I will recommend RainSoft. The experience couldn’t be any better!

I decided to purchase the Rainsoft water softener because I knew the representative. We’re very satisfied with the installation of the system and we can tell the difference in the water. Everything is working good. That’s what I expected and we’re very satisfied with Rainsoft. I would definitely recommend them.

Rainsoft called me and said that I had inquired about Tide detergent and they were coming out to test my water. Sales team was all wonderful. There was no high-pressure selling or anything. They just served me the way the product worked and explained things about it, and it sold itself. So I had them install the water filter and ever since, our water is much better. I didn’t expect that they could get financing for me but they were able to put it through. I would say that I’m very satisfied with my experience with Rainsoft.

We bought a Rainsoft water softener with a lifetime purchase several years ago. We’ve had it about 4 or 5 years. Their sales rep was good. He came in here and just looked into it and showed us the water test and did all that. I can definitely see the difference in the water. We think that it was a really good investment and it was a good purchase. We would recommend Rainsoft.

My 25-year old water softener hasn’t been working for months so I had Rainsoft install a new water softener because our water just seems too hard here, and having the water softener has some good advantage to it. The Rainsoft sales rep who came out was very good. He looked at the one that hasn’t been working and said, “It will cost you $880 to replace old unit.” So we just went with the new one since it was that old. Overall, it was a good experience.

We originally had a RainSoft system installed in our house two years ago or so, and then we moved. So we had the system brought here, and then just this past week we got the iron filter and upgraded our system. We heard of them through Home Depot when we were in there. We gave a water sample and then they came to our house. At the time, we were living in the city and we were just starting to have a family and had a new baby. We saw their water test and by seeing their water test, we just immediately knew we needed a water system, but I honestly didn’t even look at other systems at that time, but we were happy with them anyway.

RainSoft was offering the free evaluation of the water so I figured I might as well do it because I know outside it costs a little bit of money to get it done, and I guess it was the right time. So we had RainSoft install the water purification system and the one that goes underneath the sink as well. The sales representative was very good, very informative, and the installation guy was great. I made him feel comfortable. He felt comfortable and he basically explained everything and what to do and he also asked my opinion on where to put the product and stuff like that. So it was very good. My experience with RainSoft was great, just great!

I sent my water out to be checked from Home Depot. I spoke with both the RainSoft sales representative and the installation team, and it was all right. So I purchased the water softener. It just seems like I got different information from each of them. The sales guy was basically saying that it would filter out like everything then the installer basically said it’s just a water softener. There really isn’t filter or anything. I really didn’t do too much research on it. I purchased it probably so because the salesman kind of was really pushy. I’m a little dissatisfied. I’d just say it was a little bit misleading.

My brother has Rainsoft, and he had told me about it a little bit. And then, I signed up for that at the fair. I chanced on a wind washer dryer and I think that Rainsoft’s sponsoring it at the fair. I purchased the water softener and the reverse osmosis or whatever from Rainsoft. We can tell a difference in our water since having the system installed.

The guy from Rainsoft was absolutely high pressure until I said yes. Before they came to the house, I said, “I don’t want a water softener. I can’t afford it.” And so, he came in and the first words out of his mouth, “I will not pressure you. If after I’m finished, you say you don’t want it, then I’ll leave.” Well, he kept saying, when I said I don’t want it, he said, “I haven’t done my job right. You got to give me more time to do my job right.”

I first heard about Rainsoft from Home Depot and I decided to get the full system. I could tell a difference in the water after having it installed. My experience with the sales representative and the installation team was fine. I would say it’s what I expected.

We already had a water softener from Rainsoft and we had a drinking system installed with that. We were having some problems and the maintenance came and switched that. He gave us a different drinking water system, a newer one than what we had. I could tell the difference because the pressure was very low. With this one, there’s continuous flow. There’s no problem. You can get all the water you want. As for the experience with them, my wife was actually here. I was not but we’re happy with the Rainsoft person that came here. He seemed very nice.

I didn’t have a water softener and I knew I needed one. So I went to Home Depot and they were the ones who set me up with Rainsoft. My pipes were lined with chrome. They are just getting ruined inside with black stuff, smelly.

There wasn’t really a concern. We just saw the ad for RainSoft and thought I’d just try it. Our interaction with them went wonderful, it was great. They were very informative and did quality work. Since its installation, our water has been very nice - including the taste of the water and just the cleanliness it feels. It’s fantastic!

We had a rep show up at our home and offered to do a water test on our tap water for free. I told him that we actually drank bottled water instead of the city tap water. He said that he would test the tap water, the bottled water, and our tap water after treatment with the RainSoft filtration. I was game but totally surprised at the results. I knew the RainSoft system was one of the best, and was not surprised that the filtration of my tap water resulted in a drinkable source free of contaminants. What shocked me was that my unfiltered tap water was less contaminated than the BOTTLED water. I had been throwing money away on bottled water when my tap water was actually cleaner water!!!

When I bought this house, we had well water. First, I had Culligan come in here and I had them for about three months; they weren’t working. I saw this ad for Rainsoft in Kalamazoo. I guy called me - I didn’t call him actually - and he wanted to test my water. I said, “Okay fine. Come on over.” He tested it and said, “You know, you need a water softener.” I said, “I know that. I have Culligan here.” He said he didn’t care because they had Rainsoft. “Well, Rick, I’ll try you. What do I do with this?” I said. He said, “Well, we’ll disconnect it and we’ll put it in.”

Rainsoft is great! I love it! It’s actually the second one I’ve had. The people that we bought the first one from are no longer around. And there’s another one, Simply Water in Williamston, MI. The reason why I got the second one is because I really liked the first one. I had really good service with it, but those people are no longer in business with it. This man, Rick, took it over. I can’t think of his last name. They’re great. They explained the whole thing to me; Rick did.

It’s been many years ago since I’ve gotten Rainsoft and just because I wanted it. My experience was very good. They were knowledgeable and cleaned up after. My water looks cleaner - it feels and tastes different. I’m very satisfied and would recommend them to a friend!

We had the RainSoft water conditioner and air purifier installed. With the air, I couldn’t tell a difference. The water, I can tell some differences. When you wash your hands in them, you still feel like you have soap on your hands even though you don’t. And as far as taste, when I make my tea, they told me that I didn’t need to use as many teabags, and so I use less. And it tasted better that way.

I had the outside water softener from Rain Soft put in. Both the sales rep and installation team were great people. I can tell a difference in the water since having it installed. It’s a nice system, but that’s the second one I had. I had one here a couple of years ago.

I had all three things from RainSoft. It was the water softener and the three-filter system at the sink. Then I had the air purifier thing that goes in the HVAC. I don’t smoke or anything like that. I haven’t been able to tell a big difference with the air part. Of course, with the water, yes, there is a difference. The experience with the sales rep and installation people was very good. I mean, I learned a lot of information from them. Not only did they just sell me a good product but they also gave me a lot of good information. As a matter of fact, I just got DirecTV installed and I was telling the installer about it. I gave him the phone number because he’s interested now. Because he was like, “What’s that?” And I started talking about it. I’ve only had it for a week and I’m already impressed with it. I’ve already recommended it to a couple of friends.

We had the water softener and filtration system from RainSoft installed. They came out to test our water as part of a promotion. And we went through that. We had been using bottled water and whatnot. We had concerns about the water just where we live obviously. It looked like a really good deal and we were interested obviously having our water treated. So we went ahead and purchased the system. Interaction with them was incredibly smooth. There’s a big difference in the quality of the water in the house in general, not just drinking water but obviously showers and everything. It’s night and day difference. I’m a tough sell as far as putting a 5 or putting the top of the line on anything. I guess I’ll give them a 5.

It was the whole thing that I got installed from RainSoft. I think somebody called and offered to come and demonstrated for us or something. I don’t even remember. That’s been weeks and weeks ago. Anyway, they finally came and we bought it. I hadn’t heard anything from the sales rep and installation team since but when they were here, they were nice. There has been a difference in the water since having it installed. I’m very satisfied.

The bad water we have in the world led to my researching water systems. I got the water conditioner and the RO system from RainSoft. They were excellent. The sales guy was good. The guy who came out to put it in was very professional. We had just one minor issue, no big deal. I’m air conditioning my attic right now so my home warranty will cover that. So I’ve got them coming out to fix that. I can say there is a difference in the water since having it installed. The experience has been very smooth, very quick, and it’s pleasant. It’s exactly what I wanted. It’s state of the art and it’s clean. I would recommend them to a friend. And I don’t do that with many companies from Chicago or Illinois. So go figure.

Well, we got a call from Rain Soft and my wife made an appointment for the guy to come out. In between that I talked to a plumber and electrician who was doing some work on the house. I asked him if he knows about water softener treatment and he said yes and the difference it made on his house. That's what led to us doing it. All went well and my wife says she can see a difference in our water. We would recommend RainSoft.

I don't even remember how I heard about RainSoft. I think just the conversation at work with somebody. And I did some research on my own. I had the salesperson show up at my house. Their people are great. I've never had any trouble with them. I've had the system for 10 years. And I can surely see a difference in our water. I've recommended RainSoft to family members who bought systems.

We have a water system in our house and I think we have to replace something. The RainSoft installer installed an FC4 head. Everything has been pretty good with them. The only thing was this last time we had an appointment like several weeks in advance and at the last minute they had to cancel it. Then we had to wait another 2 or 3 weeks longer to get the stuff done. We were really needing to get this taken care of. We were just kind of disappointed that we had to be cancelled. I don't know why they had to cancel in that day. They usually have always been very prompt. They call us and let us know when they're going to be here, and all of a sudden they had to cancel that day. Jim was waiting here and we're getting ready to go on vacation. We’re just like, "Oh God! I hope we get it done before we leave." But otherwise once they got here, everything was fine as far as I know.

I was just at Home Depot and I was approached by a lady who said “do I want to take a quick survey.” Then she said, "This guy is going to come out to your house and touch your water." The RainSoft rep and the installer were pretty good. It was informative like we never realized we have that in water. We did the reverse osmosis. I guess I can see a little bit difference, but I think it was more kind of a peace of mind that we're not drinking garbage.

I do not honestly remember where we heard about RainSoft but I would imagine that it was some kind of an advertisement. We had a water problem. Everything from the sales rep to the installation went very well. Since the system has been installed, I’ve noticed a difference in the water. That was very good service and they did what they said they would do.

We had one of those flyers advertising a Lowe’s gift card if we have someone come to talk and test our water. So they came out and did all the tests and everything and that's what made us decide to install the Rain Soft system. This might be the 6th day since we’ve had it installed and the difference in the water is pretty dramatic difference. My wife was actually the one who was home for the installation team. She seemed rather pleased. I think the installer's name was Tim. And she was very happy with him. The sales reps were also very friendly. They were informative and we're glad that we did it.

The sales representative was great. I didn’t have too much interaction with the installers except when they were about to leave. They pretty much came, took 3 hours to do their thing. Since having the system installed, we can tell that there was a difference in the water. I don’t know if it’s throughout the whole house yet. But I think a few weeks for everything to be throughout the whole house. We do use it in the faucet. It’s okay. It’s too soon for me to tell. Right now I’m just at the halfway point.

I think I got a card in the mail and they said to test with the little bottle to test the water, and I sent it off. Rainsoft’s sales rep and installer were fine. There’s nothing I could criticize. It's working I suppose. It hasn't been a bad experience. I would recommend them to my friends.

The sales guy was really good. He informed us a lot. He had a lot of good examples that he showed us. He answered all our questions very good. The installation guy was good. They had one problem and that was due to I guess the builders that put the pipe in. They have a certain type of pipe they use when they plumb the little plumbs that are for the softener. It’s a piping. Anyway the piping is a little off, different from what they use, so he didn’t have the correct fitting. So he had to call the plumbing company that installed this. But otherwise, the RainSoft team was really good. Very professional.

RainSoft came to us. I think Home Depot actually or one of those places made a random call so I can take them. They brought them here. The sales rep was cute. He was a very nice young man. The installation team explained everything to me and pretty much cleaned the place before leaving. So far I like the product.

I have hard water so I purchased RainSoft’s water conditioner, and I have got them for years. I like it a lot. You can really see the difference in the water. I'm not absolutely crazy about the soaps. That's the only thing... The experience was good and they are perfect to work with.

We had just moved to Castle Rock and we're trying to figure out whether we had hard water or not. So we didn't know if we should get ourselves a water softener. We were at, I believe, either Home Depot or Lowe’s. They had something there where you can get somebody to come out here for free and test your water and tell you if you have hard water or not. So that's what we did and we didn't realize that it was going to be a sales pitch. We were just expecting somebody to come out here and take 20 minutes and test the water and tell us what grade our water was, but we got the Rain Soft sales pitch for a good 2 hours I guess and then we purchased it. We weren't too happy about the sales pitch. It's a bit annoying I guess to have somebody come in and give the whole sales pitch and demonstration and try to sell you a product that you are not really inquiring about. But it's a fantastic system and we're very happy with it.

My experience with RainSoft’s team was very good. Everything went smoothly. I purchased their water treatment and it really makes a difference in our water.

My wife saw this thing in Home Depot. We've got pretty good water where we're at, but it spots the cars when she washes them. She just has to dry them and take the spot off. And they said it would take the spots away. That's a big thing with her so she decided to try it. We purchased the water softener.

We live in the area that had some high concentration of iron in the water that’s why we researched on water treatment systems. The RainSoft team was very nice. We had no problems. We’ve had the system for 12 years but I recently had it upgraded. It most definitely makes a difference in the water. I would recommend RainSoft.

Actually, the home I purchased already had RainSoft tanks and so forth in the house. I didn’t really go out and choose one. It didn’t have to be replaced but apparently, more iron was discovered in the water supply and so the recommendation was to get two additional tanks to handle the increase in iron in our water. So I agreed to it. The people have been very, very professional. Very, very good service. I don’t have any complaints. And there is definitely a difference in the water now. No question about it.

We have the RainSoft water filter and we had it installed last week. The people at RainSoft were okay and my experience with them was very good. They haven't finished installing it yet. They hadn't put the top on it yet, but they'll definitely be back in a day or two to finish the job. Overall, this is an excellent product. The water no longer smells like chlorine.

We purchased a new RainSoft system two weeks ago. The installation team was pretty efficient. They had it in and they had the old one out pretty quickly. I didn't have a lot of interaction with them. I showed them where it was and they took care of it. Then the RainSoft guy came back and said 'Give it a week or so and call us, and we will come back in and we'll readjust everything for you for free.' And he came back in and he cut down on the amount of bubbles in the water, and he cut back on the water softener for me and changed the timing for me, and it worked out very well.

We purchased the RainSoft system and had it installed in our house, and we have such a varied system in our house. It was the computer module for the top of one of the tanks. That was done 2-3 weeks ago. I'd say working with the RainSoft people - it couldn't have been any better. I'll give them 5 plus, plus, plus for exceptional customer service!

I have the RainSoft water softening system with the second tier package, and then they also installed the filtering system under my sink. Both are working great. We saw the difference in the water immediately. RainSoft improved the quality of water and life. My interactions with the sales representative and installation team - golden, it was often professional. It was a great experience, and I would tell my friends all about it.

It was great working with RainSoft when I was having my system installed. Everybody was great. The sales guy was really informative and answered all our questions. Then the installation went perfect, with no problem at all. They installed the one that I think they called 'The builder's grade' - the one that doesn't have the little reminder of when to change the salts.

When I bought my house, it had the Rain Soft system here. It's about two years old when I bought it, and the previous owner had that installed. Now I had just been upgraded to the latest and greatest control valves.

I purchased Rain Soft's water softening system because of the sediment, chlorine and everything in the water. I was not here when it was installed, but the sales representative was very helpful. I guess just constructively I would say that I was already interested in the product. And he kind of insisted on going through the whole presentation and it wasn't really necessary. It was a very positive experience.

If I remember correctly, I think Home Depot just called my wife and said they would give us a $20.00 gift card if they could have a sales rep come out and test our water. The sales rep came and he was knowledgeable. I purchased the filter softener. We honestly never even gave it enough consideration. I know my sister-in-law (she was right outside Kansas City), they have one in their house and I thought it was pretty neat. I liked it. For our house, we really just have been here for about 2 years now and it never came up in discussion. Then one day my wife was like ''Hey, they're coming up to check the water.'' I was alright and he ran through all these tests and we got to drink the stuff, wash our hands and do other things with it. And we liked it so we bought one.

Well, our daughter has this here in Kingswood. We just moved in the area 2 months ago. We got a call from a young lady from Rain Soft and she gave us a demonstration, but we've wanted it before that but I just didn't want to put out the money. She's alright. I purchased the water softener. She's actually a little forceful as far as installation. She has insisted on having it installed the next day. And when I called, when the installer called me to make the appointment, I asked him if it will be more convenient for us to do it on the following Monday. This was on a Saturday and he said that'll work out beautiful for him because he's kind of loaded that same day anyway. The installer was very courteous. It was successful and I'd recommend Rain Soft.

We've had a Sears and I just want someone here locally. I always wanted one, so we just finally bought the water softener and the reverse osmosis. I just had a good experience. Everything was perfect. We're happy with it all. It's all good.

This home was built in '78 and we've owned it since '87. The original water softener was from Rain Soft. Well, I think our old one was extremely old so I called for someone to come out look at it. The salesperson gave me this information about the new one and ours wasn't working well. When he tested our water, it was not healthy. So that's why we got the top of the line water softener. The installer explained the system. Everything is automatic. Great job.

We were using a lot of potassium and it's very expensive so we switched to the Rain Soft water system. Everything was fine. No complaints whatsoever. We can see the difference in the water after installation. It's really nice. It was a really smooth experience.

It's a very pleasant experience with Rain Soft. I like every one of them from the salesperson to the vendor and installer. Very professional. Very nice guys. Everything was very professionally done, and the water's great. I would recommend them.

We bought a new house and I guess I got the connection through the new Brighthouse. It sounds like a good idea and I thought that it would be a good product that's why we bought the Rain Soft water softener. The people, from the salesman to the installer, were all really good. It was a comfortable situation and they were very informative.

We had a Rain Soft water softener that quit working after 30 years. The people on the phone just set up the service call and we were just trying to get it fixed. And then the actual person that came out to do the repair work was the one who sold us the machine - we decided to get the new one. It's great though it had only been working for a little while. But very good experience.

I have the things that take the iron out of the water and then they have another. There are 2 of them in my den to filter the water. And I have the air purifier. Because our water softener burned up and my brother-in-law sells it, the Rain Soft system, I called him and said, 'Okay, our water thing went out so we got to buy a new one anyway. So come do your presentation.' He was very good. The installer was great. I only spoke to him for a few minutes, but he's very, very nice and he is efficient.

We purchased the water softener system. We live in Buckeye. The water is not drinkable. We already knew that the water was bad out here because we've lived out here for quite some time, so we wanted to get a system in here. We just purchased the house last September. We had a number of people come to the door trying to sell us water softener systems. And finally, Rain Soft showed up at the door. They were telling us about the system and it seems to be exactly what we wanted. Well, initially we didn't want a salt water system and we told each one of them that. The salesman for Rain Soft showed us the entire system and showed us the water - how bad it really is and stuff. You can see the salt, except from the water, coming out. All you had to do is fill a glass of water and look at it, and you can see that stuff is not fit to drink. It's definitely not fit for human consumption. I don't even like to give it to my animals. Anyway, we had little trouble getting the paperwork all done. Finally he got it all straightened out and we got it in the end.

We purchased the water softener and cooling filter from Rainsoft. Our old Rainsoft water softener broke. We needed to call service. Well, it was all one and the same. The repair guy was with the sales representative. It went okay. I mean when you're in a situation where I can fix this for X amount of dollars but it's only guaranteed for 30 days or we can put in a new system for lifetime... I guess one of the selling points was the fact that there was no interest financing for two years available.

We're new home owners and we just got a Rainsoft advertisement through Home Depot and so we just kind of took them up on the offer and went from there. We bought the water filtering system. Culligan was in the house already and it was actually quite amazing when they did the water testing and how poor it was and he brought some bottled water and we really liked the taste of it. He tested that. We liked the numbers and so we weren't actually researching it. It kind of came to us. We thought our water was fine. It was all tested before we moved in. They came by within all the legal standards. Actually all of us drink a whole lot more water now because we have the Culligan and then I have Brita from where we lived at - at the other place.

The water tasted like crap. Then I saw the Rainsoft water conditioning system at Home Depot and the presentation of the saleswoman and the price wasn't so crazy that I went ahead and bought it. The appointment setter was courteous and they scheduled a time that worked. They were able to do it quickly. Everything went very well and there's a very big difference in the water. The experience with Rainsoft was good.

There was a free sample in Home Depot to test the water. So I sent the bottle in and RainSoft came down. They had called me and said that my water wasn't up to par, so they came down and did a demonstration. They were very knowledgeable. I purchased the whole house water system, and then they did come down to check my air conditioner. The installers were excellent, and I see a big difference in my water after having the system installed.