RainSoft Water Treatment Systems Reviews

I got a water filtration and treatment system from Rainsoft. It was very pleasant dealing with Rainsoft and their sales reps. The installer cleaned up after. It was great. I had no problems whatsoever. The water is definitely softer now and I'm using less soap and I'm hoping it's going to cut down on my soap usage.

I first heard about RainSoft through Home Depot. I chose them over another company because they were the most readily available to come in and install everything. The sales rep was fun, nice, pretty courteous and professional. We got the EC4 and it also has the filter. The installation team installed some of it and they were really nice. We're still waiting for it to finish installing but that’s partly our fault because we were busy. We finished signing the papers today, and they're supposed to come out later this afternoon. Overall, it was very simple and easy.

My experience with Rainsoft was good. They were very responsive, very professional and knowledgeable people.

We've had the Rainsoft water treatment system for a long time. They call us to update our system. We could either replace the computer on top or buy the whole new system but because my resin is guaranteed for life, all I did was have them put a new computer system on the top. The installation team was good. AHS reps call when they figure I need filters and they send them to me. So everything is fine.

We've really had good interactions with the people who did the RainSoft presentation at our home as well as the people who installed our water softener and reverse osmosis. We've noticed the difference in water since we had the systems installed and everything was great. We didn't have any issues. Basically, they were straightforward, to-the-point and gave us a good price.

Rainsoft had a nice salesman. All the products were presented very well. Installation crew was very quick and worked good. It was very easy. It was a good experience.

It was just nothing but Murphy’s Law from the very beginning... The rep who came to our house said the installers would be here on a Sunday so I waited and waited, and finally called him. He had forgotten to turn in the papers so I had to have it done Monday. He also got my telephone number wrong. So they bothered my daughter at work instead of calling me and the installers came out but without the rock salt container so then the woman in the office told me the installers would be here at one o’clock the next day but didn’t get here till two. The guy showed me his work sheet and she had put on at 1-2.

We have hard water and so we have always been looking for something to improve the drinking water quality. I just happened to be at Home Depot and saw the RainSoft ad and had their filters installed. They were very accommodating. They worked through a space in the basement so that everything fit in very nicely. We had two RainSoft programs installed. One was for just drinking water and we immediately noticed a change in the quality of the water. And about four months later, we had the larger unit installed so that we have quality water in the bathrooms, the toilets and the showers. It’s only been about a month so I'm not sure we've noticed a big change, but they assure us it's coming. It was very professional and the pricing was appropriate.

The RainSoft system is awesome. We've actually already referred it to a couple of other people. We struggled for years trying to figure out what the problem was. We had a plumber and they were going back and forth many times, and we just didn't get any answers. We stepped out with a leap of faith for this process, and honestly within 12 hours, we were just totally amazed. It's expensive but well worth the money we paid so far. We've only had it a short time but we're very, very happy.

The RainSoft fellow was pleasant and the installation went really fast, it was so painless. They were nice guys. I would recommend them.

We had some stuff like calcium in our water, and it’s gotten a little worse since we built the house, and I always heard about RainSoft on the radio and then after I researched online the different systems, I chose them basically because the dealer has been in Winchester for years. One of my relatives had another system by somebody else and they’re having trouble with it. So we purchased RainSoft EC4 and you can really tell the difference and the feel of the water with the system. It was a great experience, and they are great people to deal with.

I love the RainSoft product so much. However, I'm not so crazy about the follow-up.

I got the RainSoft softener and filtration system after I first heard of them through Home Depot. I haven't really noticed a difference in the water. The only thing I've noticed was that I don’t have water spots on my dishes anymore. Overall, it was a good experience.

I was shopping at Home Depot and somebody asked me a couple of questions and filled out a card. They said I might be eligible for a $10 gift certificate from Home Depot. A few weeks later, they called me and just wanted to come out. They said if I let them come out on short notice, they’d give me two gift cards. My appointment setter was pretty courteous and scheduled a time that worked for me. It was just the weekend and they had someone come out the same day they called me. They just had an opening and I happen to not be doing anything. The sales representative was nice. For the installation guys, I had two different installation times because they didn't finish it the first day. Everyone was great.

It was definitely a good experience. I've had RainSoft in the past and again purchased the water system. The installation team showed me everything - how they did it and the setup, and how the equipment works.

RainSoft changed everything about our water source. We really like the water. We're drinking now from the faucet straight. Everything is perfect.

We got referred to RainSoft at a baby shower type of event. A bunch of companies were there and we signed up for something and RainSoft came up to our place after that. We had built a new house and we were curious to see the level of hardness in our water. The sales representative was knowledgeable about pretty much anything related to the hardness of the water and the products. They were really good including the installation guy who told us how to use it. We've been gone most of the time and I haven't had an opportunity to use it that much but there's a little bit of a difference in the taste. It was a good and very informative experience.

Everybody was very helpful. The installation team showed me where they were going to put the system. I asked them if they could move it, which they could, and they made it actually better placed. Then when I had problems with the system (water pressure went down) I called the salesman. He got me in contact with one person. So I called the lady that was at RainSoft and she set up an appointment. They changed our regulator with no fee. I have no bad comments. Overall, satisfactory. I enjoyed it.

We live with a homeowner’s association and RainSoft was a gift. They came out to inspect our water and the person that installed it mentioned it. When he came out to test the water, it was really bad. We had tons of chlorine and sediments because of the area. I bought the filter and the one that goes underneath the sink. The appointment setter was courteous, I had a good time. The sales representative seemed very knowledgeable and he made it a very fun experience. Everything was clean and very nice when I got back from work. Since I had the system installed, whenever the guy came out to test the water, we have a little hand washing test and it actually makes you feel cleaner and the water is actually a lot better to drink. Overall, it was an amazing experience.

We have Rainsoft system for like 15 years now. We're pretty satisfied with it. We upgraded it to the new system. They were very good in installing it. They provided very good service, very good technical support and very good customer support.

The salesman of Rainsoft was a very nice man. It was a nice experience. They were very thorough and explained everything well and put everything in well. I would recommend Rainsoft.

Rainsoft's product is great. I love the water. But when it comes to installation, the installer wasn't so pleasant. He complained of not feeling good so he wasn't the nicest to deal with.

We're very happy with RainSoft. It was a week last Thursday evening when it got cranked up. The guy that did the work, Kelly, did a real nice and neat job.

We currently have half of the RainSoft system installed. The under the sink one is installed. I’m doing a bunch of renovations around the house so we’re in the middle of projects, but all the water coming out of our sink and refrigerator is through the reverse osmosis system, and we see a difference in the water. Our ice cubes are clear. I’m very happy with it. The sales guy was absolutely wonderful and they actually were probably one of the better installers I've ever let do anything in my home. The experience was satisfyingly painless.

I would recommend RainSoft. The water is really nice and soft now. I'm hoping it's clean and we've enjoyed having soft skin again.

A RainSoft salesman showed up at my door. It was made by appointment, but I didn't know that it's what I was getting into so it was slightly deceptive. I knew it was a water test and I was clear there was going to be a pitch, but he wasn't completely upfront but I don't blame the guy. You got to get in the door. The installation team was great. The water is definitely improved. I got the complete package with the air filtration system as well, and that's not in yet and it's been a little while. In fact, I called the local RainSoft people two days ago and asked them and he said the order was put in on the 4th, which I don't remember when everything else got installed, but I think it was before that. There is some type of delay from when they installed the water stuff to when they actually ordered the filter for the A/C system. I've already got the bill so I would like for the whole system to be going and it's a little frustrating.

In my repeated dealings with Pure Water Inc of Huntsville - operated by Randy Williams, I can say absolutely that they are fabulous to work with. Randy is a consummate professional. In an industry that has incredibly high turnover, Randy's personnel are always consistent and bring with them a positive attitude and seem to always go the extra mile to ensure their customers are happy and satisfied. The product - Rainsoft - is excellent for me and my household. My water taste better, my kids are healthier now as they drink more water and less of the soft drinks. Randy's personnel are polite, professional, they follow-up with you on anything they say they will. They answer all of your questions.

We had just moved into a house in Arizona and the water is very hard. We knew we were going to have to get something in the house. A Rainsoft representative called us and we scheduled an appointment. The salesman was knowledgeable. It went very well and we ended up buying. They came quickly and did everything correctly. We didn't have any problems afterwards. Everything was fine. As far as the product is concerned, it's hard to tell. You're just assuming that the water you're drinking is healthier...

I would recommend Rainsoft to friends. The presentation was great. The follow-up was fantastic. The only problem I had was the way the price was presented. Instead of just having a price, they were negotiating with you, trying to get the most money they can. They kept dropping the price to about what I really wanted to spend. Other than that, we're very happy with the product.

I had hard water with a lot of minerals in it and had heard about Rainsoft over the years. They were very professional and did an excellent job. Since having the system installed the clothes are cleaner.

My parents had a RainSoft system. I liked their water but I could never afford it. I hated the water in Melbourne when we moved back here. We've been in this house for 17 years and I just can't take the smell of the water anymore. We had a little extra money so I made the appointment. My husband didn't want to but I told him we could just listen to what they had to say. When he saw all the crap in our water, he agreed to do it. Within a week we could see the difference in the water. And we have an old water heater that's 17 years old, but we know we can see the difference in the water.

I've had RainSoft's water softening for the last 15 years or so. There was a problem with that and we had to fix, so that's why I called the agent. They fixed at our place here. A very pleasant experience. The customer service is really good.

We were at one of those home shows and the RainSoft representative, Cindy, asked if we wanted to have our water tested and I thought it sounded like a good idea. We had talked about doing it at some point down the road a long time ago. She came out and her demonstration was so good. I got grossed out by other people's water. When she was done with the presentation, we just said yes, we'd like to have this water system. She was fantastic. The installation was really good and fine. They did do something wrong or incorrect. It was a minor thing, something about missing a pipe. They came back in and fixed it and it was good. I would recommend.

I know that our water is so contaminated. My husband heard about RainSoft from a rep that came around. He was marvelous, excellent and professional. We had a RainSoft system installed. Our experience was very pleasant and educational. My skin seems to be different, and I use less soap.

The RainSoft people were real professionals and did a very good job. They were nice. And since having the system installed, the dishes are all clean when they come out of the dishwater and there is no cloudy water.

Somebody called me because I just purchased the house. I bought RainSoft's water softener. The sales rep was really good. He was very straightforward, did the test and was helpful. The installation team was awesome. They had actually messed up on it, but it wasn't their fault. They just couldn't get the plans of the house right. And so, he went to the store, got more supplies and went above and beyond what he could have done. He could have just still installed it, but it would have been kind of a half done job. I was really impressed with the quality and fast service and everything.

I think RainSoft’s system sucks. I am not happy with it. Everything I was told about the system when I got it is false. I tried to get them to call me. He won’t call me back. He called me whenever he wanted me to buy the system. But now after I got the system, he don’t want to return my phone calls. The damn system is going to come out, whether they like it or not. They won't come out and do the system like they told me they would. My husband goes out and does their job, and then they get paid for it?

I was in Home Depot and RainSoft approached me about doing a water quality test. And after they came out and did it, then I was like “My water’s gross,” and I wanted to install the system. My experience with the sales representative and the installation team was good. They were courteous, knowledgeable, and explained the process to me.

The RainSoft salesman was very informative. I found the company on the internet and I called them. The price was decent and comparative with other prices. Everything went fine with the installation and they did a professional job. It was a nice experience. It's a reliable company and I will use it again.

RainSoft repaired my old unit by giving me the upgraded control panel board and the new system is working very well. Their sales rep was kind, well-informed and dependable, and install team got it done quickly.

Actually, I was surprised when RainSoft showed up at the door and called up to come and test the water. I was approached at the Home Depot with somebody who asked me a few questions about water filters. They didn't mention anything about the whole system. The installation team was okay and they did whatever was supposed to be done. What I was surprised at was the price. I didn't expect it to be that high and I wasn't happy with it.

I do plumbing work so I’ve known RainSoft for a while. I got tired of the rust stains on my plumbing fixtures. Both experiences were very good. They were courteous, helpful and explained everything. After having it installed, it’s no longer leaving stains on my fixtures. They lived up to my standards.

They replaced my water system with a newer one. I had used Rainsoft in 2001, so I was already a customer. I had a chlorinator and it was always a problem because pumps won’t last long with well water that have a lot of minerals in them so it was time for me to have to replace the pump and the chlorinator. With the new system it has an oxygenator and it doesn't have a pump, so I don’t have to fool with that. All that Clorox, all that mess is gone. All I have to do is just enjoy my water. It’s terrific! They were on time, efficient, and were helpful.

I had a water system and it wasn't working. I got a RainSoft through Anderson Water Systems in Rochester which put it in. They were very good. They put everything in just fine. It was quick, easy and no problem.

We enjoy our RainSoft water softener. We first heard about it as a promotional at Lowe’s Home and Garden and we were more motivated by the $20 gift card. We had a nice salesman, and we knew we needed it. However, the first installers made a sloppy job of the installation. We were very, very unhappy and they had to come out two more times to correct that error. One of their errors is something that nobody has offered to correct, so we live with it unfortunately. The first installers installed the filtering system very incorrectly and didn't give us enough information. They failed to tell us how to get our ice back up to speed. The follow up installers did a good job.

I was at Home Depot and a guy approached me. And then, I got a phone call saying that I could get a water test. They came and they tested the water, and then they sold me the RainSoft system. The sales rep was great. The installation team was very good as well. They wouldn't even let me tip them. It was a very good experience.

We purchased the RainSoft water filter, the one that goes under the sink. We had heard about it through Home Depot. There was this test that they showed us about how hard our water was. It made us decide to install it. The water is cleaner and we can drink water from the faucet which we don't do before. It was very informative and the tests were good.

We got the whole system from RainSoft. Everything was okay and fine. Right now we're having a little problem. When the water thing is on, the water pressure goes up and down. I don't know if it's normal or not. The gentleman said that he would give us a call in a week and then somebody can take it out. One thing I will recommend is the person who installed it. She was fantastic people-person, she answered every question; in fact, she shocked me when she showed up because I figured some guy would show up. She was absolutely superb. She did everything the way it was supposed to be done,took me through and showed me all the different things about it. I didn't like the fact that they didn't keep me informed of certain things like when they would be here.

I got a thing in the mail saying to fill a survey out and I'll get a $20 gift card, and then someone from RainSoft called and said they were the ones that sent them out and wanted to do a test of our water. After seeing and knowing how much chlorine I get in my water, I decided I needed something done and bought their water system. They were very professional and very courteous. When I take a bath, I can definitely notice the difference in our water. I'm having a slight problem with the one system that goes underneath my sink and they're addressing the issue.

After the RainSoft people tested our water and saw that the water looked really bad, we decided to purchase and put in a water softener system that they installed. We can tell the difference in everything, the taste and it's softer than normal. The RainSoft team was good, no problem.

I've only had the RainSoft water system for a few days but everything seems to be good.

We heard of Rainsoft through the program they have with Home Depot where they give the envelope to check your water for free and then they come through the backdoor. What was interesting is on the card, when they gave me the envelope to send the card, I said, "I do not want to be approached for any water systems or anything like that." Then they said 'We would like to test your water because it was found to be very hard." When he came out and did the testing, we came to grips with the reality of the need for the product. That's why we went ahead and bought the water softener system. And we can see a difference in the water.

I bought a RainSoft water softener because I've had them before. Their reps were wonderful and very good to work with. They're very professional.

Originally, it was a misunderstanding but I would rate my updated experience as a 5. They followed up good and they did everything we needed. They were excellent, they followed through on what they said, and they get 100% satisfaction from me.

We have had a Rainsoft unit for almost twenty years. It has moved with us from house to house as I have asthma and my husband has been toxic poisoned so it was imperative that we kept it top notch...The Rainsoft office in Wichita closed down, apparently our files wound up in the hands of a scam artist named **. When I called RainSoft they told me it is not their problem as he has not done them any harm... As a consumer, I am the one who must file charges. We had Cheney Door come out and service it and it is still not up to snuff... We have new computer board, new filters, and reverse osmosis... and we still have floaties in the water. My husband still tastes something in the water. We are out 1400.00 to the scam artist and another 400.00 to Cheney Door and I am having to go to court to try and get the scam artist caught and stopped.

The RainSoft people were nice and thorough. We chose them to install a water system in our home. Everybody's pretty good except that we still haven't got a confirmation email. I called them the other day for products. The product department seems to be falling down.

The girl from Home Depot called us and represented RainSoft. She gave us a talk on this and she got me convinced that it was a good deal. I purchased it and everything went well. I haven't noticed that much difference since we haven't had it that long, but I think there is a difference. So far so good. I'm most happy.

Rainsoft gave us a test with the water so we made up our mind to get their water system. Since we had Rainsoft our hands are not as dry as they were and the taste of water is better. I would recommend them.

We had been thinking about doing something about our water and ran into a woman at Home Depot who was promoting the RainSoft water softener. Sales and installation team were great. They were very friendly and knowledgeable. Since the installation, the taste of the water is better and it's better for showering. I don't know if it's worth the money I've paid for but only time will tell because it's pretty expensive.

Had a good experience with Rainsoft. The guys were real nice. They came out and installed it. Our water don't feel as hard and have better taste.

Everything went well with our RainSoft purchase and installation.

We've got the RainSoft water softener and the reverse osmosis. We had gone to Home Depot and had a water test and when the engineer came, he talked to us about it. He was great. He was helpful and knowledgeable and explained things. We only had one guy come to install and he struggled a little bit because of what the engineer said he could do. He said it wasn't going to be as easy as they said. The only thing is he could not hook up the ice maker for the refrigerator. But since having the systems installed, the water definitely tastes better.

I had a water system in a previous house so I knew what Rainsoft could do and its benefits. The installation went great. The salesman was great. It was as good as I could hope for. I can tell the difference in the water although it’s not as much of a change as my previous house but the water at the previous house was a lot worse than what I have now. Overall, Rainsoft delivered what they promised. Basically my main concern was just having moved in to the house was difficult to afford it, and they made that fairly easy.

RainSoft said they're going to come and test my water and then give a gift card if I let them, so I did. I can tell a difference after having the system installed. They're a very nice company, very friendly people, but I just don't think the product is worth what they're asking for it.

We were going to Home Depot and the RainSoft rep offered us someone to come out and test the water, which is something I had been wanting because we just recently purchased a home. That had grabbed our attention so we went ahead and did it since it was free and they also offered the gift card. The RainSoft rep was good. He was very friendly and had a lot of knowledge and gave us a lot of information. He did a demonstration and everything. Since it appealed to all our senses, it was nice and it was good, we bought the water softener. It was an eye-opening experience. We were able to see it, taste it, touch it, feel it - everything. It was just a good experience.

We got a water treatment system from RainSoft and we’re very very satisfied with it. With the system installed, what we've seen is that we're not having to use as much soap. In fact, I've probably used more than what I should. Still trying to adapt to the usage. The first couple of days it was really good to drink, then we ran into a problem where the taste to me is awful. And it's kind of cleared up but we still have a little concern and we didn't know if it's something we need to address or it just takes time to run its course. Everyone at RainSoft was very courteous, very friendly, very knowledgeable and professional.

We purchased a water filter from RainSoft. It's been great having the system installed. My hair is softer and my husband actually likes the water better. He said he can tell there's no chlorine or anything in it. The people at RainSoft were pretty knowledgeable and worked around our schedule. They left everything clean.

So far so good. We like RainSoft. Overall, the experience was enlightening.

We had entered to win a drawing at Home Depot for a washer and dryer. Then we got a phone call saying RainSoft Water System will come to test our water. The salesman came in and showed us what was actually in the water. It was great. He was very polite and very knowledgeable, and he gave us a really good pitch that's why we had one installed. I haven't really had a chance to use it on the grass yet but in the shower or washing hands, I can tell a big difference, both in the taste and feel.

We live in the country now and the water is hard and we found out about RainSoft through Home Depot. It was a wonderful experience with the sales representative. She was great. She sold us on the system. It looked better than anything. We've always had water softeners so we decided to go with what they offered and we like it. The installers were good, too. We had no problems at all. They were great and definitely there is a difference in the water.

I read about RainSoft on the paper and I have been thinking about getting one for a while. Finally got the opportunity to get it and went to Home Depot and they were working on some paperwork for a survey. Our name came up for one of the technicians to come to our house and visit and check the water. And that's when we decided to get it and there is a big difference in the water. We noticed the difference right away.

I learned about RainSoft through a flyer in the mail. It said that we could get a $15 or $20 gift card to Walmart for having some guy come in and do a survey or a test. That was how it all started. Everything went well. I felt like maybe their sales rep embellished a little bit or told a few fibs. But we got it all worked out when I called. We went ahead and got it installed. I found some similar water systems for a great deal less than what I purchased this one for. So I called RainSoft and mentioned my issues with them. And he definitely made sure I was happy, smoothed everything over. The technician was nice and everything. The guy that came out and did the actual install was great. Everything’s fine. We enjoy the water system and everything. It was a good experience. They were timely and professional.

I got a call from someone associated with Home Depot to set up an appointment. The representative was very nice. I knew what I wanted already when he came in. It only lasted a few minutes. I've lived in our area for over 40 years so I knew how the water was very hard and distasteful. I wanted to change that before. I just built a brand new home and I didn't want the pipes to corrode, so I wanted to get a softener and a system in before it got too late. I purchased the RainSoft softener. They're supposed to put a faucet outside to circumvent the softener so I could hook up the hose outside, but they've not done that yet. But there's a huge difference in the water - feel, taste, and smell. No question.

Positive Experience. The only question we had was trying to figure out how long the water would be a little bit cloudy and it’s getting clear up now. I can now tell the difference in the water a little bit.

I did a water survey at Home Depot and RainSoft did a cold call from that survey. What decided me to buy was the salesperson. Their installation team was also good. I can tell the difference in the water but they should be on schedule to come out and check a couple of things. But everything seems okay. It was pleasant and satisfactory.

The Florida water is awful and I went through Home Depot and got RainSoft’s water softener. The sales representative and the installation team were good. They were all courteous, knowledgeable and were able to answer all my questions. The installation team also cleaned up after themselves. After installation, I can tell a difference in the taste and smell of the water.

I have relatives and a couple of friends who have RainSoft. They seem pretty satisfied with it. We live in South Texas so we have really, really hard water. We were remodeling our house and redoing the bathrooms so it seemed like the best time to get the water softener put in so we don’t have to go back to the lime deposits and try to keep the showers clean.

We had a RainSoft for over 20 some years. The location where we live has bad water so we needed a system and there's a definitely difference in the taste of the water with the system in place. We just had service recently and put a new tank in. The RainSoft install guy was good. He's been doing it for quite a while.

I had the RainSoft water softener repaired. The repair team was satisfactory. Response time was terrible. It was leaking so I shut it off for several days. They had too many clients so they couldn't come out immediately. They should have responded sooner.

I purchased both the RainSoft water softener and the air filtration system. I purchased a new home and the water was extremely hard. I wanted to get some sort of filtration system in place because we are on the mud district. I literally Googled water filtration systems and Home Depot popped out. I saw that they did their consultation, they tested the water and everything. I actually worked at a college so I took a sample of my water to our lab and tested it there. I compared to the test that they performed and everything wind up pretty good. They were very professional and so I decided to go with RainSoft.

We're unhappy with RainSoft. We've told them about having a leak with the reverse osmosis and they have yet to get back to us. I don't think we should be chasing after people when we have notified already that there is a technical issue with a less than one-week-old product. I'm not loving it. The reps could do a better job in terms of follow-up care. We noticed that the reverse osmosis unit at the counter is dripping the day after it was installed. It's been a week since it's been installed. It shouldn't be our job to follow-up.

I had a RainSoft water system long time ago. It's a very good system that most people should have in their homes for their health. You can tell a difference in the water both in the taste and feel. The Rainsoft reps were good. I had no problem with them.

I did a water test from Home Depot, and RainSoft called me and came out to talk to us about it. That's how we decided to do it. They were fine and very courteous. It was great. I had no problem.

I first heard about RainSoft in Home Depot. We were walking by and someone came to ask us some questions. They were doing a poll. And we decided that we wanted a water softener after seeing the different things in our water from the testing and also tasting what the water tasted like because our water tastes terrible. There is a difference in the water since having the system installed, in both taste and feel. And it's clear.

Everything has been great with Rainsoft as well as their installation team. After I got to install Rainsoft, two or three weeks or so when you wash, take a bath and everything, you can feel the cleanliness of everything. The water also tastes so sweet and so good. It’s been a real treasure. I already recommended them to my friends.

RainSoft did a complimentary water test at Home Depot and when the guy came out, I started researching and looking more into it. It was definitely enlightening knowing what exactly is in the water and I’m definitely happy with getting the system. Water tastes and feels a lot better. The installation team was great. They did an awesome job. It really was a nice experience from finding out, buying the system, the system being installed, and actually getting to use it. It’s just overall a good system and a good experience.

We have a child who has skin problems and we thought the Rainsoft system would be helpful. Also, my wife's boss has it. I can tell a difference in the water, like when I take a bath but we've only had it a couple of weeks. The experience with the sales representative and installation was very good. They answered all of our questions, and had good product knowledge. They did a good job of installing it, so far so good.

I was at Home Depot and I was looking for a water softener to put in my kitchen so that I could have better water to cook with instead of always buying water from the food store. I got the one from RainSoft. I'm very impressed with them. They were very knowledgeable. My experience with the installation team was phenomenal as well. Mark and John were very knowledgeable about what they were doing too and just walked us through the process of what needed to be done. I wish I had done it sooner.

We had hard water. I’d heard of Rainsoft before, and ran into someone at Home Depot. The sales rep was good. The installation team performed smoothly. They put everything in. They were very nice. Now the water feels silky smooth. Our water was a nightmare. Rainsoft made everything better, from dish washing and everything else. I’m very happy.

We had a RainSoft water softener that was broken, so we replaced it with a new one. The installation team was great. They were quick, fast, and were in and out. They were good and efficient. You could tell the difference in the water when the old one wasn't working.

We decided to install a water system because we moved to a new area and the water is just awful. The install took longer than what we anticipated. We thought it was going to be quicker. It took a while but it wasn't a bad experience. And then the sales guy was nice as well. We can feel and taste a difference in the water.

I purchased a water purification system from them because of the longevity that they’ve been in business and the perceived quality of the total process. The people were fantastic. The installation guy was the best part about the whole process - he was phenomenal. I actually had a little bit of an issue that I had to call customer service about and they were easy to get a hold of and solved the problem right away. Excellent from beginning to end.

My in-laws had RainSoft system. A salesman came by and let us know what's going on with it. He was really good. The installation guy was awesome. I can tell a difference in the water one hundred percent - both in taste and feel. All around great experience.

I have the water softener and air purification system. The sales representative was great. The installer that installed the water was on time. The guy that installed the air purifier was a different guy because the other one didn't show up. It was all right. I didn't get the paperwork as the installer accidentally picked up the paperwork, laid it on my file that he was going to give me and took it with him. The water feels and tastes a whole lot better. I already recommended it to a friend. I like it. It's good and the water is great. Even the soap is great. I love the scented lotion and the shampoo and the oatmeal soap. The one thing that doesn't work is the dishwashing soap. Other than that, everything else was fine.

Somebody from Home Depot called about RainSoft Water Treatment Systems and then somebody came to the door. The guy that installed the RainSoft system did a great job. He was very polite. He actually talked to my husband more because my husband understands better than I do that sort of thing. The water is now softer and my sister said, "What happened to the water? It tastes better."

We got the RainSoft water softener and can tell there is a difference in the water since. I feel softer. I'm using less detergent and shampoo. I'm not even using conditioner in my hair and I have to. My hair is very coarse and very curly. Used to be that I had to use conditioner to get all the knots out of my hair. And I use a dime size of shampoo now and that's all I use for my hair. We're using a lot less laundry soap. I'm still using Downy even though they said we didn't need to but I like the smell of Downy. The guy that installed it, Joe, was great. He explained everything really clearly and well and did a great job. Jason was our salesperson and he did a great job, too. We're very pleased with both of them. I've talked to my niece and she's thinking about it. I would recommend Joe to go to any of my friends that are interested because he explained everything clearly at least two or three times, answered all our questions, made sure everything was running properly before he left. Overall, it was a great experience.

He thought the water here was hard. He took it into Home Depot to be tested. And of course, they confirmed it and we had a representative come out and do the presentation. And that pretty much sealed the deal with RainSoft. Installation went very well too. Very professional and very accommodating as to where we needed the unit to be placed. They were very good.

I was contacted by RainSoft to get a free home test for our water so I learned about them. Upon installation they had a hard time finding where the water is coming into the house because we've only lived here for about two and a half weeks now. That was a long process and they were very courteous and worked really hard. And I felt so sorry for the guys but they stayed with it until it was done. I can see the difference in feel and taste of the water after it was installed.

Our appliances were all stopped up from buildup from our water so we got the water system from RainSoft. Their people were okay and there is a difference in both the feel and taste of the water. It is nice.

I’ve known about RainSoft for 10 or 11 years. I had RainSoft water softener before and it died, so I went back and bought another one. Everything was excellent and went well.

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I went at Home Depot. I came out with a water test and that's what made me get RainSoft. The salesman was pretty good. It wasn't bad at all. Overall, it was a good experience. I surely can see a difference in the water.

RainSoft seems to be a very good water softening system that come with a very good warranty and hopefully, will prove to be worth the extra cost to have. We took a brief survey in Home Depot and the followup item was an in-home water test with their salesperson. And he did a good job and we decided that we would go ahead and purchase one. The installation team did a very good job. It didn't take long. Since having the system installed, we could tell a difference in the taste and feel of the water and it is not leaving stains on our shower and toilet.

We got the water softener from RainSoft. I first heard about it from my daughter. She and her husband had a sales rep come out and then we asked the sales rep, called him, and asked him to come out and he did a demo. The principle and the concept sound logical and so we went ahead and purchased one as well. There is a difference in the water system in the house but I don't feel it so much. It's not like the demonstration. When the sales rep came in and demonstrated it, you know there was clear distinction. What I'm getting in terms of product out of the faucets and sinks around the house doesn't feel anything like that.

I went through Home Depot and RainSoft made an inquiry and I answered a couple of questions. They went to visit us and convinced me of the quality of the water. And I like it. There is a difference in the water, in the taste and when you take a bath. When I wash in the sink and everything, it shines. It doesn't get the water things. I'm not drinking water from the filter. After I paid the softener, we're planning to get the one that goes under the sink.

I got the water softener from RainSoft. Home Depot informed me about it and they did some tests over here. So based upon that, I decided to purchase it. The water is definitely better after the installation. It doesn't have that chlorine and ammonia taste in it. It’s tasteless basically. I think it's good.

I saw RainSoft at Home Depot. I was looking for a water softener at the time so I just stopped at the table they're at, answered a few questions and they came out and tested the water. It evolved from there. The sales representative was very nice and the installation, too, was good. I had to do some persuading because I wanted it to be installed in the garage and that's what we had discussed with the sales agent, too. He wanted to install it outside, obviously to avoid some work. But we managed to do it. And now the water is clean.

I've been with RainSoft for five years. I love the company. The water softening service was here when I bought the home. All I did was continue with the same company that was here already. I have never had a problem with the people at RainSoft. They always show up on time. The kids that they send around to do the work are real gentlemen. The people in the office are perfect. I have never, ever had a problem with them. They just installed a thousand-dollar remake of my downstairs because it was kind of antiquated. And I'm totally satisfied with the company.

RainSoft has great people. They've done a great job for us for years, made different projects. It is top-shelf. After they installed the system I can tell a difference in the water. It has greatly improved. He understood we're having difficulty, he responded quickly and he took care of the problem I was having.

We were already considering doing it and we got a call from a program they were doing. The sales reps were both awesome. They have very good personality, very professional and use the products very well. I enjoyed their company. We bought RainSoft's water softener. I can already feel the difference in the water when I take a bath and wash my hands.

Getting a water softener for the house was one of the things on my to-do list. So when I ran across a Rainsoft rep at Home Depot, I made an appointment and now I got a water softener and an air purification system. The sales rep was pretty good and the installation team was pretty cool. They explained the system and left the work area clean. Everything was explanatory and with no complications at all. I’d recommend Rainsoft to a friend.

I am a satisfied customer of RainSoft. I can tell a difference in both the taste in the water and also just how it feels when washing the hands or a shower. The people at RainSoft were nice and informative, and they did a fine job installing and explaining how everything worked. It was a good experience.

I wanted a better tasting water and not having hard water spots on our dishes, so I bought this EC4 filtration from RainSoft. The sales representative was very knowledgeable and very helpful. The installers did a very good job. It was installed pretty fast and we enjoy the water. I’m very pleased with the product!

We were offered a Restaurant.com gift card at Home Depot to listen to a Rainsoft presentation. We really hadn’t planned to buy at all and was just there for the gift card, but when we’ve seen how awful our water was, it made us think what we’re putting in our body. So we reconsidered and bought a water softener from them. It was a pleasant experience and we think Rainsoft is definitely something for everyone to consider.

I've had a water system before prior to my house and my mom's never had well water so I was the one who told her about it. It's a first time experience so I figured go with people you know. I haven't been to the house since. I was there when it got installed. She has told me the difference in the water is pretty good. Everything was great with the sales representative and installation team. The gentleman was great.

My grandfather had RainSoft and he told us about it. We purchased the one for the house, the filter, and also for the sink upstairs, drinking water. The installer was good. He was in and out very fast. We feel our skin is a little bit more soft… It definitely feels better! It feels different from regular water. I definitely recommended RainSoft even to where I work, to all my colleagues, and they’re interested.

My boyfriend was trying to get to the bottom of why I kept itching with our laundry. RainSoft was doing free water tests with signing up. He says, "Well, maybe we could do a water test and figure out if it's the water in our washing machine." Because we were using a soap that he's used before when he lived at his parent's place and he's laundered some of my laundry there and I never had a problem there. His parents have a water softener system. The salesmen who came weren't pushy which I liked a lot of because I don't like pushy salespeople. I know that they work on commission. I understand that but when you push, it tends to drive more away. And the installation guy was very helpful and very demonstrative. He double checked everything before he left. I was very pleased with it. We got the water filtration system for the sink right now but we're looking into getting the other ones later on.

RainSoft could be a little friendlier on the service end of it. But with the product, I’m happy with it.

RainSoft called me from Home Depot because I bought a washing machine. The sales representative was good. The installation was okay except one of the guys was not usually servicing. He mismeasured the filter. So I had to get another one. They did fix it eventually. I could tell a difference in the water, both the taste and the feel. It's very good, clean water. It just makes me feel like I'm living a healthier lifestyle.

I purchased the water softener and air purification system from Rainsoft. They had someone come out and test the water. The experience with the sales rep was good and the installation was fine. Since having the system installed, I've noticed a difference in the feel of the water.

Overall, the experience was great. I’m happy with the RainSoft product. The salesman was very nice and helpful.

RainSoft came here for a water test. I purchased their water system because I’d seen what was in my water... and it won’t be in my water anymore. Actually, I can see a difference already. I can tell by the feel of the water. The experience with the sales rep went well. He answered all the questions. The installation team was nice and on time too. They were great!

I was looking in the yellow pages under water treatment and gave Anderson Water Systems a call. I got a visit from a fellow who told me about RainSoft. The presentation was very well done and he told me things that I could get from having this kind of system in my house and they’re the things I want very much. I found out I can finance it and I’m very pleased because that’s the only way I could have done it. I LOVE my RainSoft water filtration system. I would recommend it to a friend.

I signed up for a RainSoft appointment at Home Depot and had them install the water softener system. I spoke with really nice and neat sales rep. The install team was real good too. They were courteous and explained how everything worked. I had some questions which they answered but I still want to do some more research.

We think it’s a healthy thing to have clean water going through our kidneys, so we bought a water softener from Rainsoft. It’s a good product and we like it. The sales rep was a good guy. The installation team was excellent. They didn’t make a mess and did what they had to do. I’d tell everybody about Rainsoft.

I purchased the RainSoft water softener because I was having some problems with the water in my house. I was supposed to get 24 months financing but Home Depot said it was only 12 months so I got to straighten that out. I also had a little problem with the installation crew. When they put it in, there’s a display on it and instead of turning it to the side, they faced it towards the wall which makes it harder to open up and you got to stick your head between the wall and the display to see it. On the plus side, I can definitely tell a difference in the water when the RainSoft system was installed. It never builds up a soap scum in the shower as much.

We had RainSoft install reverse osmosis system for us and definitely, the water tastes much, much better. We had just recently moved and in our previous home, we had a water treatment system. We wanted to install the reverse osmosis unit for health concerns, so we went ahead and had RainSoft do it. Our experience with the sales representative and the installation team was great. Everything went well - from the time we spoke to them at Home Depot, to the time they came out and tested the water for various aspects. They wanted to sell the whole three-part system but we opted for one part. The installer came out the next day on a Sunday to install it. It didn’t take very long. He was very accommodating, so we were very happy. RainSoft has excellent customer service!

We’ve been a long time customer of RainSoft. We had their water up north so we were familiar with them. We had brought an old water purification system with us when we moved. We basically replaced the mechanicals of two of the canisters, recharged one of them, and basically, they installed those. Our experience with the entire RainSoft team was very good. I would recommend them if people can afford it.

I'm very happy with my Rainsoft water softener. I could tell quite a difference in the water by its taste and feel. So when my 20-year old unit broke, I bought a new one instead of having it repaired. My experience with the Rainsoft team was always good. They were here when I made the appointment. Really good customer service.

It was a great experience dealing with RainSoft. The salesman who sold us the water system was good. The install team showed us how everything worked and they were clean. Since having the system installed, the water definitely tastes and feels different all around. Everything was great.

Home Depot offered to do a water test to our home and then once we saw the test and everything, we were pretty convinced we needed to purchase a RainSoft water softener. Everyone we spoke and dealt with was good. Everything was great. Drinking out of it, there’s no smell or anything. I feel the difference in the shower too. It’s not as dry. I’m happy with the choices I made for our house. I have actually told more friends about RainSoft.

We got a water softener system from RainSoft and feel that our water is much softer. We have thought about it several years ago but we just decided that we were going to do it now. We had no problem dealing with their sales and install team. We had somebody come over and had our city water tested. They were very courteous. They came out and did what they had to do in a very timely manner. They didn’t take too long. We were satisfied with our experience with RainSoft. It was excellent service.

We spoke with a Rainsoft rep at Home Depot and were convinced that we needed a water softener. The sales rep was very good. I wasn’t present when the install team came but everything went just fine. They were knowledgeable and courteous.

Our purchase of the whole house water system went EXCEPTIONALLY WELL! Everybody was very professional and explained what they were doing and were in and out very quickly. It’s been an excellent experience. No issues.

I heard about RainSoft after I purchased an appliance from Home Depot. Home Depot called me to let me know about the in-home demonstration from RainSoft. Someone came and the person was very knowledgeable and able to answer all our questions. It was good. It was surprising because we weren’t looking to buy anything. The full system was about $8000, and we ended up only buying the reverse osmosis stuff for the sink which suited our needs. The installers were fast, did a good job and friendly.

We’ve had one before quite a few years ago. During our last move, we bought a cheaper thing and it’s a big difference as far as the product goes. I’m happy with the product but I wasn’t happy with the installation. What they did is they drilled the two holes in my walls and put one pipe in. They extended the actual RainSoft device about 6 inches into my garage. I have a great, big F-250 truck. So now, I can’t park my truck in there because the RainSoft sticks out in that part of my garage. And the guy did a messy installation. So I called and RainSoft had an inspector come and look at it. He agreed with me and said that they would come back out and fix it. They’ve never done that. I called their office a couple of days ago and they never returned my call. I spoke with someone and she was rude. She said that she would call me back and they didn’t. I’m not very happy about that.

Excellent and quality work by RainSoft.

There was a young lady at Home Depot that told us about RainSoft. Later that night, we set an appointment. Then another gentleman came out and did the water test for us. The water test was what really got us there. We got one tank in the garage, and then the filtration in the kitchen. I’ve noticed a difference in the water since. They are great.

I’ve noticed a difference since the RainSoft system was installed. My skin is not that dry. Sales rep was a very nice guy. He was very good. So was the installer. I will recommend for some of my friends. Someone should call up my family too.

We purchased the softener and air filter. We decided on the purchase when the guy did the water testing and we saw how bad it was. Sales rep was very good, very lively and warm. The installation team was very, very good. They were very knowledgeable and answered all questions. It was very informative and very interesting.

A Rainsoft rep came to my house and sold me this water softener. The install guy showed up and spent about eight hours in the house putting the unit together which is still not working right until now. He didn’t clean up and he still had some stuff all over my garage.

When we went to Home Depot for something else, we were approached by a Rainsoft rep. We decided that that was something we were looking for, and we liked what they had to offer. I got the water conditioning system and the drinking water filter. Definitely there is a difference. That’s why we were easy to sell on it, because we had wanted to do it for a long time and it’s just an investment which hopefully will be offset by the money we’ll save. So it’s a good investment too. But definitely, an investment in health.

I saw Rainsoft on the internet and called their office directly. I got the water softener, the carbon filter and the reverse osmosis. Installation went fine and they answered all my questions. I would recommend them. The overall experience was fine.

We were at the Porter County Fair when we first saw RainSoft. We got a water softener that came with the filtration kit. There was a big miscommunication with the installation on our service day when they didn’t show up on the initial schedule, and when we called them to find out where they’re at, they said we were scheduled the next day. But they were able to fix that for us and the installation was tidy and clean. We noticed a difference in our water and were satisfied with our experience with RainSoft.

I saw RainSoft at Home Depot and spoke with a very knowledgeable sales rep. I purchased a water filter system from them and there is absolutely a noticeable difference with my water. The installation team did a great job and they were very courteous. I would recommend RainSoft to a friend.

We had just moved into our new house and a rep came to do a test on our water. Turns out it was very hard water and he said we could really benefit from their system. We were told during the sales presentation that it would make our skin and hair feel soft after showers and we would even be using less shampoo, conditioner and lotion. What my husband was sold on is when the rep said it would leave a spot free rinse on the cars. So we decided to get it. Within the first two weeks they had to come out twice to fix it and to retest! And when I get out of the shower, my skin feels sticky and tight (not like soft water at all). I am actually using more lotion than I ever have before! Also, my husband had been upset because the spot free rinse was not as spot free as one would hope.

The water softener system from RainSoft is incomplete at this point because they’re still coming back out to work on some things. I’ve noticed a difference in the water when it works properly. We bought the original system a number of years ago and recently added on an iron filter. The unfortunate part is that the sales representative said it really should have been put on when we moved here because we’ve had ongoing problems with the water softener all along and it’s all because of iron. And if we had the filter in the first place for iron… we wouldn’t have the problem. Up to this point, we’ve been disappointed. We’re on a better path but overall, we thought we were buying a Cadillac and just didn’t feel like that’s what we ended up with. People at my husband’s work laugh at him because they bought a $200 system from Sears and put it in and have no problems and we have had just nothing but problems.

There’s a postcard in my mail that said $20 gift certificate to do a free water analysis. We did that and the RainSoft sales rep was knowledgeable. The product was excellent. However, some of the sales communication needed to be better in terms of how the sale points were presented and how the sale aspect was done.

I would recommend RainSoft. So far, the product is good. And the sales rep who came was knowledgeable and professional.

The people at RainSoft were very knowledgeable and helpful. We have had an issue since they came out here over the weekend. My husband was going to contact them today… I felt certain it will be taken care of. In fact, we have recommended it to others before.