Whether you are being relocated for work, the military or simply looking to start a new chapter in a new city, Purple Heart Moving Group works to make the process as easy as possible. From packing to unloading, Purple Heart Moving Group is with you throughout the entire process. Reach out today and let Purple Heart Moving Group make your move as seamless as possible.
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Things started off good with Purple Heart. I called in, got assigned a rep and got a quote based on me telling them what I needed to get packed. The quote started off around 3700. I called around and decided to go with Purple Heart. The original rep was very nice and said all the right things and made me feel like I was making a good choice. This is where things started to go wrong. I only had 3 weeks until my house needed to get packed up for the move (Sold a house, got a job offer so things started to move at a much quicker pace than originally planned).
On this tight timeline I knew there was not much wiggle room. After I put down a deposit (2000) I was assigned a new person to work with at Purple Heart. This person was not as good and was sort of a middle person. At this point I was concerned that the quote I had gotten was too conservative and wanted to up my amount of inventory. I called back and we discussed this and a new quote of 4200 was given (this was just to add 10 boxes). I started to get more concerned as it seemed the price was increasing. I continued with the company and about 5-7 days before the scheduled pick up day I got a call from the quality group to do another walkthrough of items and to adjust my quote.
At this point I took off a few large items (grill and smoker and other misc things) and added a few more smaller items (stroller, toys etc). I hadn't counted my boxes so I was not sure if I had 50 boxes that was originally quoted. The guy seemed concerned that 50 might not be enough but we had shipped a number of items down earlier with my husband and after saying that he felt that 50 was probably a reasonable item. This new quote jumped up from 4200 to $5500! I couldn't believe it. I was really upset with this and expressed my concern that the price had jumped up so much. Especially since I had removed items and only added a few. He consoled me and stated that this was definitely an overestimate and they have a buffer around the cubic feet so that come move time we could expect to be charged about 10% less.
Knowing that I was like okay that would drop it down to a more reasonable amount. I was still concerned but at this point I was less than a week from pickup. Moving day arrives. The movers show up walk through and take an inventory of my items. They tell me it's going to be MORE than what I was originally quoted. This new quote was for $6000 And all this stuff that was promised to me by Purple Heart was not true at all! I was getting charged for them to pack up things, getting charged for them to go up the stairs. The list goes on. I was so upset and furious. But at this point I was already 2000$ in and would just lose all the money if I cancelled since they were already there. I DO NOT recommend using Purple Heart Moving Company. If you need to move use a moving company directly and not a broker like Purple Heart.
Purple Heart Moving itself was fine to deal with. They appeared to give me a good rate and were responsive. However, be aware, that they are merely a coordinator, they will pass you off to another moving company and wash their hands off you. The other company will not be first rate, they will not charge you by your actual weight or volume if it turns out to be less than estimated, but hold to whatever the estimate is (Purple Heart will tell you otherwise, do not believe them). Even the people who dropped off my items (who were subcontracted from the subcontracted company) told me to always go directly with a company that does the moving themselves. The "good deal" turned out to be anything but. Lesson learned.
Thank you for your feedback regarding your move. It's important to us that customers are satisfied with their experience. According to the review, we do not have enough information to identify you in our system. We would recommend that you contact our customer service supervisor so we can rectify the situation.
It is impossible to understand how there are positive reviews for this company. First, they have absolutely NOTHING to do with the military award of a Purple Heart. They surely must not sleep at night trading on the bravery of the USA military while taking advantage of people. Second, they use cubic feet, not weight as the basis for calculating the cost of a move. This is highly inaccurate and the practice originated to bypass the governmental requirement that trucks be weighed if pricing is by pounds. Additionally, a poorly packed truck will use up more cubic feet thereby increasing the 'estimate' significantly.
Third, they use poor quality movers who seem to be more interested in charging extra for services NOT provided. Their packing, moving, and delivery services are terrible with lots of damage. They do not have any control over these shyster movers leaving the customer to spend excessive amounts of time trying to work with non-responsive customer service personnel. They know they have you over a barrel. Your required 1/3 deposit is lost if you do not complete the move. The movers we got arrived in a rental box truck. The driver spoke enough English to get by but the other worker spoke none. We were promised many things prior to us paying the 1/3 deposit. None of which happened: a guaranteed pick up and delivery schedule, communication from the actual moving company verifying key timelines like pick up days and arrival times, number of crew to accomplish the task of loading a truck, and the big one the cost.
Our move was contracted with Hometown Van Lines LLC of Owings Mills, MD. We received this notification AFTER the cancellation deadline so we could not change our mind. There were many warning signs for this company, none of which we could change or overcome. First warning was that they are a limited liability corporation making it costly to recover damages. Second, there is no street address, just a post office box. The list goes on but with over $2000 on the line we couldn't just walk away. In the end, we feel victimized by both Purple Heart and Hometown Van Lines LLC. We do not have the resources to take legal action. RUN AWAY FROM BOTH OF THESE COMPANIES!!! Save yourself financial loss, personal property damage & loss (theft?), and hours of anguish.
Called this moving group, sounded to good to be true. It was. They hire the mover for you, ours was horrible. Cost was double what Purple Heart estimated. Lots of lost items and damage (over 75 items). Please, save yourself the heartache. And be careful. There are numerous movers scamming people.
Purple Heart Moving company offered a resolution with a stipulation of not disclosing the details so this matter is resolved
This moving company is a sham!!! They claim to be veteran-owned. THEY ARE NOT!!! They use third party movers who are third rate at best!!! My belongings are ruined and NO ONE will do anything about it. Not Purple Heart, not All Points Moving, not the insurance company that both these scammers use. They should be put out of business!!!
This matter was resolved. Betty has stated this below. However, it is not showing up on the Consumer Affair page.
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They asked where items should be placed and put them exactly where I wanted them--even twice when I changed my mind on a couple of things. They quoted us a fair price and stuck to it! I don't think we'll be moving again any time soon. But, if we were to move, Purple Heart Moving Group would be my first call. I have good friends who will be moving soon. I am going to highly recommend Purple Heart Moving Group to them too. This company was that good!
The hardship we suffered from Purple Heart has been intense and extreme. The financial loss resulting from them handing us off to Fragile Moving of Hackensack, NJ resulted in careless and cavalier treatment of our personal belongings. Damages exceeded $2600. We experienced insult and indignity as a result of disrespectful treatment and unfulfilled commitments by both Purple Heart Moving Group and Fragile Moving.
We experienced the receipt of misleading information from Purple Heart Moving Group's salesperson regarding insurance and what we would be able to expect regarding our delivery timeline. We feel Purple Heart Moving Group took advantage of our need for a mover and our inherent desire to trust a company that would bear such a name. Our experience has shown this trust to have been costly, misplaced and undeserving.
We experienced additional egregious and personal affront from having to absorb damages to valuable, personal belongings. The injurious treatment persisted as Purple Heart Moving Group washed their hands off the damages to our personal belongings, and we had to wait over 4 month to see if we would receive any compensation from Fragile Moving for our losses. In the end, we were offered $48.00 to cover the losses of over $2600. Although Purple Heart Moving Group is the company that exposed us to the damages we incurred, it is likely the "small print" of our contract justifies such inaction on their part.
Along the way, there was no commitment to promises made to us regarding the placement of our belongings onto the moving truck, the departure time of the truck for the cross-country journey, and the ability to personally contact the driver of the truck so we would have some semblance of an idea of the timeframe for delivery. At times for us, the lack of communication seemed incredulous. We lived in an unfurnished home for weeks, without any knowledge of when or if we would ever see our belongings again. It is disgraceful and sad that “Purple Heart Moving Group” uses such a name to represent their service.
Got a quote, signed the contract, paid $2700 deposit, scheduled my move. They confirmed my move date. They did not show up. Rescheduled for second date. They did not show up. We had already set up our travel plans so we had to use a different mover. Purple Heart would not refund my deposit. They are scammers, stay away from them.
Paid the broker. They never sent a mover on contractually agreed upon date and when mover did come it was just one person. He told us he couldn’t do it. They refused to return deposit. I asked what we can do and was told essentially just “not our problem by customer service rep”. We had already purchased flight tickets. Now I’m out the 1000 dollar deposit and don’t have anything moved. This is just a scam company fraudulently taking people's deposits and not delivering anything. I could. It believe my experience. This is fraud. Company missed the dates of move and when they do send the company person it was just one person to move an entire house who states he cannot do the job!! DO NOT GIVE DEPOSIT TO THESE CON ARTISTS.
After asking all the right questions, and getting the right answers, I signed on for my move and paid the required $1,200 deposit. First mistake! I understand the $3,100 estimate would change a little with the addition of forgotten articles. After much concern, the day of the planned move, it was finally confirmed to be happening! A third party involvement was not in their business model therefore avoiding my belonging from being held somewhere until the truck was full. Best part of the deal. That is not what happened! After the truck was loaded I was told that they had up to 21 days to deliver!!! Where would that leave me? They did not care. Not only that but the cost now escalated from $3,100 to $5,500!!! THAT IS A WHOPPING 77% INCREASE. If you can't do math properly in the first place perhaps you should not be in the moving business. That clearly puts you in the business of SCREWING PEOPLE instead!!!
Purple Heart Moving Group states that they are a 5 star rated moving company, FALSE. They are not a moving company. They are just a broker that contracts cut rate moving company to move inventory by the square footage. Purple Heart Moving Group states that they have professionally qualified every member of their team, which have undergone extensive training, FALSE. They take an inventory of your belongings in a computer which tabulates the number of square footage needed. Purple Heart sets up a third party contractor for that square footage to be picked up and delivered somewhere else. This is so when your furniture gets lost of damaged you can’t hold Purple Heart liable.
Purple Heart claims they work with 10 or so reputable companies, FALSE. They are not reputable companies. Most of them are among less reputable but they will contact space for the square footage. In my dealings with them they know the name of the company and where this third party company they have contracted is originated from. Purple Heart moving group states that they have 24 hour customer service, FALSE. Upon several attempts at calling their customer service line if it is after 10pm Eastern Time no one will answer and if you need help from quality assurance you better call before 5pm Eastern Time.
I am a member of a military family. We move often to different locations. Moving so often you know what the inventory of your belongings are and how much square footage or weight establishments. With this in mind I call Purple Heart Moving Group advised them I would be moving form a military base in California to a military base in Kentucky and personal entering government premises have strict regulations. They stated they were experienced in helping military family moves from base to base. I stated the job to be done was a full pack of a 2 bedroom house with one car garage, after the full inventory was given to them over the phone an estimate was established and sent via email.
Purple Heart assurances you that their computer accurately if not over estimates the square footage that you will need. Once you sign the contract they expect a big deposit and assure you that they will assist you with any problems that arise. Purple Heart stated that within the time period of a week of the upcoming move quality assurance will be in contact with you to go over inventory again along with a firm date and time you can expect the movers. If you have any problems or questions don’t hesitate to call their 24 hour customer service line. The date was nearing for the move no phone calls from customer service or quality assurance. I tried calling the customer service number several times with finally an reach someone who stated they have someone call me tomorrow.
After several more phone calls the next day I contacted quality assurance to finalize my move. During the final inventory if you added anything to you inventory you need to pay more deposit as if the thousands of dollars you already gave them wasn’t enough. This junction Purple Heart contracts a cut rate company to moving your belongings. I was called and emailed that movers would be at my house on 31 of October from 8 to 10 for a full pack and move. That date and time came and went I call again several more times before receiving an answer to where the movers location was. After several hour I was assured that the mover would be at my house November 1 no later than 10 am. Again that time came and went no movers and several more phone calls stating they are only a half an hour away.
At 1:30 in the afternoon the visitors Center Officer call stating that the moving company had arrived. I proceeded to the visitor center to escort the mover to my house. After waiting at the visitor center for half an hour the Officer informed me that two out of the three movers sent had criminal backgrounds that wouldn’t let them access the base. In fact one of the movers had an active arrest warrant. Finally escorted the one mover to my residence who was driving a Budget Rental Truck. Once the mover was at the residence he stated that he was not made aware of many factors, such as stairs, disabling furniture, basically that this was full pack job and their was only one of him. They had already driven five hours and couldn’t get more help and that it’s was going to cost an extra $5 thousand above the estimated cost.
Again several phone calls but since it was after 5 o’clock Florida time no one was able to help until the next day. Between the phone calls I asked the one mover if he had planned to drive this truck all the way to Kentucky. He stated no he would unload it in a warehouse in Los Angeles then when a truck became available would reload it with other stuff to the destination. This fact was never advise by Purple Heart that this would or could take place. Needless to say my belongings did not get a full pack I paid for or get loaded on any vehicle that day. The next day quality assurance contacted me stating that it would take a couple of days to have movers at the residence but that would be to late because when had orders to clear post before then. WHAT A MESS.
Don’t use Purple Heart Moving Group. I’ve had a terrible experience with Purple Heart. Summary: I arranged for 2 separate deliveries. The first delivery was made about 6 weeks, and the second 8 weeks, after the agreed delivery date, despite Purple Heart’s providing an estimated delivery date of 4-14 business days from my first available delivery date. My first available delivery date was September 24, 2018.
There was only one individual to pick up my items, so I had to assist with carrying heavy furniture to the mover’s truck. Purple Heart is a moving broker. Purple Heart hires moving companies to do the move. Liability for lost or damaged items is with the movers hired by Purple Heart. The customer’s contract with Purple Heart states that Purple Heart does not have liability for lost or damaged items.
The mover hired by Purple Heart lost one item and damaged a few others. As reported on a local Colorado news station, the mover is under investigation for theft of customers’ property. The domain for the mover’s website has expired. I am not confident I will be able to receive compensation for the lost and damaged items and late fees.
Purple Heart has a weak C+ rating from the Better Business Bureau. There are 30 negative reviews on the BBB site within the last year or so. There are also dozens of formal complaints on the BBB site. It’s not clear whether Purple Heart resolved these complaints to the customers’ satisfaction. According to the BBB site, Purple Heart has only been in business one year.
Details: Purple Heart gave me a 3 day window for pick-up. They said I would be contacted 24-48 hours before pick-up. I was not contacted until one hour before pick-up. I had to help move some of the heavier furniture including the mattress, because the mover had only one individual (the driver of the truck) to do the pick-up. Purple Heart advertises delivery within 4-14 days of my first available delivery date. The first delivery date provided to me was 13 business days after pick-up, but the delivery was not made on that date.
On the 21st business day after pick up, I was told by email that the delivery “should be within the next few days.” That delivery window was missed as well. The third delivery date provided to me was 27 business days after my first available delivery date. That delivery date was missed. Finally, the delivery was made 33 business days after my first available delivery date. I was not notified in advance of any of the delivery dates that the delivery would not be coming. I was given the contact information of the driver making the delivery. When I contacted him to confirm the third delivery date, he did not respond to me until the morning on which the delivery was made, which was 8 days after the third delivery date.
Originally I had arranged for a second delivery of a smaller number of items to my father’s house. That delivery was made 42 business days after my first available delivery date. 3 days prior to that delivery I was contacted by the driver saying the delivery would be made in a few hours, but the driver did not show up, did not contact me, and did not respond to my calls. Purple Heart told me I would be contacted within 24 hours of each delivery date. In both cases I was not contacted until the morning the delivery was made.
There was one missing items and 2 damaged items on the first delivery. There may be missing items as some of the boxes came to me opened. I may not be able to remember everything that was moved, as these items belonged to my deceased brother and I packed them very quickly without taking a comprehensive inventory. Purple Heart claimed that I would be compensated for each day the delivery date exceeded 30 business days after the first available delivery date. It was reported on a local news show that the mover is under investigation for theft and damaged items. The mover’s website domain has expired. So I am not confident that I will be compensated for the lost and damaged items, and the late fees. On no fewer than 4 occasions, when I contacted Purple Heart, they could not provide me updated information, promised a callback and did not call me back.
My husband is retired from the military and chose Purple Heart Moving Group because he felt that would be fair and treat us with respect. We like many other PHMG customers were given an estimate which we agreed to but once our goods were loaded on the truck we were informed it would be an additional $9000.00!
They told us (in writing) that it would cost us $1391.00 for packing material for 1667 cf. They claimed we had an additional 1278 cf (we did not) and they changed us an additional $6796.00. We were charged $8074 for cardboard boxes, paper and tape and on top of that the boxes were only packed partially full!
The movers were rude, they could not explain how they calculated cubic feet but they had our belongings on the truck so we had to sign. I urge everyone to go to the Federal Mover Carrier Safety Anministration website (fmcsa.gov) to learn how to protect yourself from moving fraud. They list the red flags to spot rogue movers. If we had done that we would have never used Purple Heart Moving Group.
Additionally, a refund has been approved and offered for your inconveniences.
I was referred to Purple Heart Moving Group by a friend who has used them before. I had a bad experience the last time I moved but decided to used these guys due to my friend's recommendation. I'm glad I did! Not only was the communication more than I was expecting, the moving crew were on time, very professional and worked very hard and quickly. Everything was wrapped quickly and well arranged, I didn't have to worry about anything! Purple Heart Moving Group didn't add any hidden charges like the last company I used! I would definitely trust them to move my office furnitures soon and I will recommend them to my friends as well.
Thank you for your feedback! We very much appreciate you business. Please do not hesitate to give us a call in the future!
After reading a bunch of reviews, I decided to go with Purple Heart Moving Group, I called the company's customer service and they were quick to answer my call. I'm so glad I went with them! The entire process, from start (getting a quote and estimate) to finish was efficient, I will move with them again in the future.
We appreciate you taking the time to share your experience. We hope that you enjoyed the move (as much as one can). If you need to move in the future, we hope that you give us a call!
Thank you Purple Heart Moving Group for the wonderful, damage free moving experience you exhibited during my recent move. From the initial phone call to the last item being placed in my new home, you made my move a very pleasant and stress free experience. Who would have thought that moving could actually be enjoyable and easy? Well, Purple Heart Moving Group crew made it so. Highly skilled movers who actually moved my furniture & boxes with great care. I am extremely happy with your services. I will keep on telling everyone that is in need of a mover about your excellent service. Thank you again for taking good care of my things and making my move such a wonderful experience.
We appreciate your feedback! Thank you for your business. We hope you are setting in and enjoying the weather! Please give us a call if you need anything.
Moved twice with them in the last year and a half and figured I would let people know. I have not had issues with them. Everyone I speak to has been nice and gone out of their way to help me and my grandmother. Everything seems to be taken care of a little extra. Delivery has taken a little longer than expected, but in the grand scheme of things, it is not that big of a deal. We still have our health and our love and our lives. Overall, we surely like them and have told our fam about them!
Thank you for your service, Nick. Please let your grandmother know as well! We appreciate your business. Let us know if you need assistance in the future. We would be delighted to help you folks!
Purple Heart Moving Group has a great reputation for being affordable but providing great move. I witnessed their dedication when I hired them last week. Everything was perfect during this move. From the timely arrival of the moving team to the timely delivery - everything went smoothly. None of my items suffered any damages. To be honest, this happens to be my best move ever. It was the easiest and cheapest move of my life.
Thank you so much for your feedback. Please feel free to call us if you need anything in the future. !!
I will always go with these guys. These guys are great and they kept calling to let me know about the moving progress, I was given a good estimate and no additional charges, I got my delivery as expected without any complaint.
Thank you for your feedback! We appreciate your business and hope you speak to again soon.
My Wife and I looked everywhere for a reputable moving company that could get us, our 3 kids, to our new apartment. We have a big home and were quite intimidated by it all. Purple Heart Moving Group packed everything up carefully and efficiently and put my mind at ease. I will recommend them to my friends and family. Thank you for reducing the stress from our move! Would use again for sure!
We are happy to hear you and Mrs. Leon enjoyed your move! Thank you for your business and sharing your experience. Please contact us if you decide to move again. We will be happy to help!
Very professional and careful, they moved my 1 bedroom apartment to a 2 room apartment in only 3 hours in Florida. Great to work with and happy with the results. I highly recommend Purple Heart Moving Group. I will surely move with them again.
We appreciate you taking the time to share your experience. We also hope you are enjoying your new location. If there is anything we can further assist you with, please let us know!
These guys did not mind about the storm or weather. When I had lost hope of their coming they suddenly came. I don't really know how to thank the Purple Heart Moving team for their extremely hard work, reliability and friendly manner. Upon the storm, yet they secured every of my stuff and nothing was affected or misplaced. Still yet, the price was very good and the job was also done on time and neat. Great company to do business with. For sure, I would always let them move me.
Thank you for taking the time to share your experience. Your business is appreciated. Please do not hesitate to reach out for any future endeavors!
Initially, I thought they will fail me because after I spoke to the customer service personnel I was told their agent was going to come to my house but they did not come until the next day. They came and gave me a bill and time they would be available which was agreeable. When the actual date was set, they showed up promptly and the job started.
These guys were very fast, careful and respectful! They handled everything professionally and I was very happy that in the end, they secured all my delicate items and that was my main worry because I have gone through some awful experiences in my previous moves so I didn't want to experience that again. On the delivery date, they arrived with all my items and everything was in a perfect condition. I recommend this company!
We appreciate your detailed reviews. Thank you for your business!
We experienced a wonderful trip with these movers last August 2018. They helped us and moved our shop commodities to our new site out of Orlando, FL to Texas in an exceptional manner. The crew arrived by the due date and we were happy as soon as we saw the truck they came with plus the 3 men that followed the vehicle. We were confident that this team will do better. As soon as the driver placed the vehicle exactly where we instructed him to, the 3 gentlemen arrived on the scene and at once started organizing, covering and boxing almost all of the goods. These men were well-prepared, they came up with a variety of containers for the job. On the whole, the process was very simple and also the price was fair. They were very swift and careful with everything they were doing. They shipped all of our goods without having a problem. We are extremely pleased as we used the Purple Heart team.
Your business is much appreciated. Please do not hesitate to reach out in the future. It was a pleasure working with you!
My move from Florida to North Carolina was a difficult trip because there was a storm at the exact date of the move. I wanted to suspend the arrangement but the team was bold enough to keep the job moving. They wrapped all the essential items very well and when the storm was reduced, they speedily loaded everything in the van. I did not believe these guys will meet my expectation. They are really awesome and I would not stop to recommend them. Thank you, Purple Heart!
Thank you for taking the time to share your experience. We appreciate your business.
This company took my money, altered the contract after I signed it, fired the employee who sent the original contract that they didn't want to uphold, and refused to offer a fair solution when the movers showed up without the promised materials at 10 pm at night. They have predatory practices that promote services they do not have, such as a 24 hour customer service for after hours help. They sent movers to our home who didn't come until 10 PM and didn't finish the move because they were exhausted by 230 AM after working 19 hours straight. The movers showed up with only 10 boxes despite our contract stating that we would need 70. So after running out of boxes, at 2 AM the movers left before finishing our move or properly boxing our items.
They did not inform us that they didn't have enough boxes until halfway through our move and Purple Heart Moving Group stopped answering our calls at 9 PM. They offered to refund half of our deposit under the condition that we do not tell others about our bad experience with them. Essentially they are holding our refund, despite admitting that they are in the wrong, until we remove all bad reviews and lie about the service we received. As a disabled veteran, I am severely stressed by the situation and the company only continues to give me the runaround claiming that they don't have to uphold the contract because they fired the guy who sent the contract for "making a mistake".
The refund you were offered was for the inconveniences. You had requested a refund for packing materials that were placed on your order that were needed for your move. These materials were used. Purple Heart Moving Group had our billing department look over this and approved a refund for you. Customer service has also been in communication with you, trying rectify.
If you would like to further discuss your move, please do not hesitate to contact our customer service department at your earliest convenience.
Booked to load Monday 7 AM, lied for 8 hours. Told truck was held up due to previous p/u. Truth is they were shut down due to getting caught with logbook violation. Once at the house, they asked for the wi-fi password to contact their office. Once given the password, both spent the entire day Skyping their women and used one hand to pack and one hand to smoke every 15 minutes. Left 9 pieces of furniture behind and then DOUBLED the space and quote. I had 3 different companies audit the cubic footage and all 3 came up with HALF of what I was charged. The quote went from 12,000 to almost double, even though they left a tremendous behind.
Once Purple Heart was advanced their money, they washed their hands of anything and I was told to go after the trucking company, which was a one truck operation owned by 2 brothers who weren't worth the truck they were driving. Once they arrived at the end site, they extorted an additional $6600 claiming that our furniture took more room than quoted, even though they left 1/2 a storage unit full behind. Go with the National companies as this company will not help you once they are paid and the companies they broker to are sketchy and unethical.
The paperwork was received for your move and should have been forwarded to you. This will have a breakdown of all charges. Once the paperwork is received, it is thoroughly checked for discrepancies. There are no notes in your file regarding discrepancies.
Please contact our customer service department at your earliest convenience.
The company was a delight to work with. I have them moved 4 large wall paintings and huge floor-rug from a 4th-Floor apartment without damaging anything. The movers were calm and confident, as they professionally moved the items straightaway to the down floor and at the end, they did not even scratch the walls. I am so happy with their experience and will definitely recommend them to everyone around my neighborhood or state.
We appreciate you taking the time to share your feedback. If you need any assistance in the future, please call us!
In the beginning, I contacted Purple Heart customer service on the phone but they did not respond on time. However, I had to be calm till they called back in about 2 hours. After I had explained what I needed them to do, they offered me a bill and the team showed up the next day. The task was just a simple one, they had to transport some Floorboards from Miami-Florida to Hallandale Beach-Florida. The team arrived on time and also did a great job. They were fast, friendly and careful. The items were well-secured and delivered on the agreed date. I appreciated their hard work and friendly manner.
Thank you for choosing us to help you with your instate move! Please feel free to contact us in the future. We appreciate your business.
Great service provided. The only complaint I had was that I called customer service line and was put on hold for about 15 minutes. The lady who finally answered did explain the situation to me. I guess their power had gone down for the morning, so they had an overload of calls. Regardless, I was happy with everything else. The movers were good and nothing was broken.
Thank you for your feedback! We appreciate your business. Please do no hesitate to reach out if you need anything in the future.
Purple Heart Moving Group expert review by Janine Sarna-Jones
Purple Heart Moving Group is a South Florida company that is family owned and operated. If you’re moving a long distance, relocating your business, needing packing and storage help or moving on military orders, Purple Heart Moving Group can help you get your things where they need to go.
Long distance moving: Purple Heart Moving Group has agents across the United States to move your belongings across states. It has resources to move several customers at once and last minute long distance moves are welcome without any additional cost.
Corporate relocation: Whether you’re moving your business across the country or switching offices locally, Purple Heart Moving Group can move your business efficiently. They’re prepared to handle all types of office equipment and understands the importance of getting settled in quickly so you don’t lose working hours.
Storage and packing: Purple Heart Moving Group has a network of storage facilities across the United States and licensed and insured agents to help you safely move your things in and out. Ask your moving coordinator if you’re eligible for 30 days of free storage. If you don’t have the packing supplies you need to start the moving process, Purple Heart Moving Group has everything you need, including boxes, pads and tape.
Military moves: Purple Heart Moving Group understands the strict requirements associated with military moves. If you move frequently due to military assignments, ask an agent how they can help you get to your new destination on time.
Online quotes: You can get a free quote online by filling out your basic information, your current address, where you’re moving and when. You’ll also fill in information like how many rooms you’re needing moved and any special notes if it’s a commercial move.
Best for: residents needing a moving service in South Florida or from state to state.
Purple Heart Moving Group Company Information
- Company Name:
- Purple Heart Moving Group
- Company Type:
- 3107 Hallandale Beach Boulevard STE 107
- Hallandale Beach
- Postal Code:
- United States