
Purple Heart Moving Group Reviews
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About Purple Heart Moving Group
Whether you are being relocated for work, the military or simply looking to start a new chapter in a new city, Purple Heart Moving Group works to make the process as easy as possible. From packing to unloading, Purple Heart Moving Group is with you throughout the entire process. Reach out today and let Purple Heart Moving Group make your move as seamless as possible.
Purple Heart Moving Group Reviews
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Reviewed May 24, 2018
Moving from Florida to New Hampshire with Purple Heart team was a nice decision my wife and I took. Getting in touch with them was very easy. The minute I called, they answered almost immediately and asked me a few vital questions about my move. When that was over, they sent one of their agents who came and prepared the bill for our move. Looking at the estimate they gave us, we were convinced and knew that they would do better. They gave us three days to enable us to get well-prepared.
At exactly the morning of our move, these guys showed up and from that moment they started wrapping and packaging many of our things, and all these took them just 2 hours and the next stage was they loaded everything into their truck and arranged them in such a way that our things were steadfast in the truck. By 11 am, everything was already in the truck and well organized.
Before they finally left, the driver went and checked back if they forgot anything. While they were leaving, the driver - Lino assured us that we should expect our things in 7 days. On the 6th day, the driver called and said they are almost closed to our new location but would finally show up the next morning. Truly, the very next morning which was the 7th day as they said earlier, these guys showed up around 9 am. Incredible!!! They arrived and unloaded everything in our new apartment without an issue. Perfect delivery! All our friends and neighbors would know about this company.

Thank you for your kind words, we appreciate your business!
Reviewed May 23, 2018
I used Purple Heart moving group to move from Dallas Texas to Portland Oregon. They are a very dishonest company and I would not recommend them to anyone. The quote I received was erroneous and lower than it should have been because the representative that I gave my inventory to left items off the list he entered for my order to reduce the price of the quote. Despite their company policy to review the itemized list again before pick up, this step was missed. No one from Purple Heart ever called, despite this being their policy, so my list was never reviewed for accuracy prior to the moving day. They tried to show up a day early, and could only reschedule my pick up for the day after I had requested.
The day of the move I found out many of my items were left out of the inventory list collected when I booked the move, causing my bill to be almost $1000 more than I was quoted. Despite multiple attempts, I was never contacted by supervisor and this issue was never addressed or resolved. The movers took almost 9 hours to load due to miscommunication and confusion between what I was promised and the charges being added to my bill. Management ignored me and never made any effort to make this huge error right. They duped me, claiming to be honest veterans, but ripped me off beyond belief. Stay away unless you want to spend far more than they promise you.

The customer was contacted by the supervisor on 4/26. Also, the customer service supervisor spoke with this customer today. The customer's file is currently being reviewed by the billing department. As soon as there is an update, the customer will be contact. This is in regards to the additional charges as well as the inconveniences that were endured.
Updated review: July 20, 2018
Purple Heart was able to resolve the issue. Thank You.
Original Review: May 23, 2018
Purple Heart hired Pac N Go to deliver my furniture. Pac N Go quoted me $1000 more than Purple Heart, they showed up a day later than they were suppose to and they took over 30 days to deliver my furniture and returned my furniture with dings, a broken mirror, missing legs from my tv which I had to purchase new ones from eBay and a missing box with other personal items which the customer service manager Nicole has yet to reach me regarding this issue. The company is run by two brothers and neither can be reached. They forward their phones to other #s constantly to avoid speaking to anyone. Purple Heart is responsible for hiring this horrible moving service. If I could give less than 1 star I would.

Anthony,
I apologize for the issues with your move. I have sent over a email to you directly with claims information. If you would like to further discuss this, please contact customer service directly at 866-671-1977.Also, I have notified our dispatch department of these issues and they are reviewing our carrier agreement with them currently.
Reviewed May 22, 2018
Hired this company to move my things was a great pleasure. They were very fast and hardworking. I really saw the professionalism in these guys, as they carefully brought down my 2 large couches and a huge wardrobe right from the 4th-floor of my flat down without struggles. Besides, they didn't dent or scratch the walls. Initially, I thought they would damage part of the walls, windows or the items to pass those things but surprisingly, they did it in a real professional manner. They're a really wonderful team and highly recommended!!!

Thank you for providing your feedback. We appreciate your business!
Reviewed May 21, 2018
Writing this review to, hopefully, save somebody some time, anguish, and trouble. If I had to describe my biggest complaint with Purple Heart, it would be lack of communication. Example - We were informed that the movers would be there on X day. We waited for hours, constantly calling and being told that someone would call us back in 15-20 minutes. An hour and a half later, I would call back and be told that someone would be calling me back in 20 minutes and that the truck was still scheduled to be there. The scheduled time came and went and still no call back. I was calling them back every hour and a half to find out where the truck was. NO ONE from Purple Heart called me, all contact was from me.
Later that evening, the dispatcher from the truck company called me and informed me the truck had broke down and they would not be there that day. He also informed me that someone from Purple Heart should have told me since he had told them hours previous. No one from Purple Heart had called with that information. I called Purple Heart and was told that they were still trying to locate the truck and that the moving company had not been in touch with them. Now I am getting conflicting information. About 10 minutes later, Purple Heart called me and told me the truck had broken down and they were sending a different truck the next day. That seriously cut in to our move timeframe.
As far as the moving company (Spirit), they were great. The gentlemen that packed our stuff were polite, courteous and professional. Fast forward to today, it has been 20 days and no contact from Purple Heart. My wife called them 10 days ago and was informed that the truck had not been loaded yet and they did not have an ETA. We just called today, twice, and still no call back. If this company has not been investigated by BBB, Consumers Affairs or some other entity, I would be surprised. We did not do our due diligence before hiring Purple Heart and I am hoping to save others the trouble. The original estimate was too good to be true (should have been my first clue) and then the final bill was about twice the original estimate. Needless to say, cut in to our move budget quite seriously. Do your homework, learn from my mistakes and use a different moving company.

Candi,
I apologize for the inconveniences with your move. Our customer service department has been working diligently with the carrier to obtain all of your paperwork from pickup. I have just spoken to their office and they informed me that it will be sent within the next 10 minutes. I will forward this to your email on file. As far as delivery, the items are in transit and the driver will be contacting you directly 24 hours prior to delivery.I can see in your file that we have been in communication with you, I would be happy to attach any phone calls and emails per request.
Please give our office a call at anytime if you would like to further discuss this matter.
866-671-1977
Reviewed May 20, 2018
I needed to move 65 sets of Dining Table from New Castle, DE and I got these guys did the job for me because I knew they were knowledgeable in packing and moving things like that. Their price was super reasonable and the movers were mindful of the goods. Being the third time hiring them, they did something special for me. Guess what? Absolutely nice price! They made a discount for me, just for hiring them thrice. That was a great thing of this company! Would recommend them to many people!

Thank you for your kind words, we appreciate your business.
Reviewed May 18, 2018
They showed up at the exact time and date. They worked at a bit slow pace but did a nice work at the end. Even though they were slow as not expected, they carefully loaded all my belongings without a tiny scratch, not to talk of damage. Absolutely, this squad did a marvelous job! I'm looking forward to working with them again for my next move.

Thank you for taking the time to provide your feedback, we appreciate your business!
Reviewed May 18, 2018
Purple Heart transferred 325 cartons of wine to my shopping plaza a month ago and was very happy with the entire staff. Based on the number of items they had to carry, they used one of their mid-size trucks, since they have many sizes of trucks for their business, and I was comfortable with the truck they provided. The loaders were very careful in loading and unloading the items. Since they knew that the goods were breakable kinds of stuff, they really handled them with utmost care. The loading and unloading took them about 5 hours and I appreciated that none of the items went wrong, everything went very smooth and quick. For sure, I'll let these guys do my job again!
Reviewed May 15, 2018
My first contact was, with Mike, whom very happily took my deposit. My move date was suppose to be May 14 or 15. Contact person was Kelley. I called, when I did not have a date (several times) kept leaving messages for Kelley, who did not return my calls and never did!! Finally spoke to Marney and was told my name was not on the board and was told I would get a refund that day. Hasn't happened. She called later and told me they found a driver, but would need to use a shuttle, because the driver wouldn't be able to get down my street. My street would have been a straight shot and not a problem. I refused. Probably would have to pay extra. I was able to contact a 'real' moving company and will be here to give me an estimate and have me moved out on Friday. My flight to my destination, is the next morning. I will write a letter to Purple Heart and recommend, that Kelly be removed from her job.

With all due respect, Kelly is not your point of contact. She works in the Quality Assurance Department. This means she goes over any revisions that need to be updated (packing materials or inventory). She is very responsive and has been with us for a long time and we have never had a complaint. We pulled the calls when you had spoken to her and by no means was she unprofessional. There are notes in your file from customer service. Customer service would be your point of contact for your move.
Kelly was out of the office from May 10th - May 14th. The calls that you placed to her direct line were not responded to, as she was not here and you were not calling customer service.
In regards to your move, dispatch had been working on getting another truck out to you in your scheduled window. A truck was found, however, it was a semi and to pick you up, they would have to have a 26 foot truck. This would have been an additional charge. Since you declined, which we completely understand, as this was an additional charge, your refund was processed in full.If you have any further questions, we prompt you to call our customer service department.
(866) 671-1977 ext 2
Reviewed May 14, 2018
You absolutely CANNOT afford the hassle of a company like this at a stressful time like moving. A $1700 500sq ft 1 bedroom move has now become $3800! This is not a reputable company running an honest business. They are a scam exploiting the dignity of the sacrifice American Purple Heart recipients have made. The estimate is brief over the phone with room to miss things. Once you agree to the move, you are transferred to a new group, then another, then another. I received conflicting calls from many employees causing confusion over dates, the date was changed again on the day of move due to miscommunication. The movers who showed up were not who I spoke with. They told me they were doubling my estimate in hopes that they could just go home. I was told once they arrive, customers are subject to their fees, not Purple Heart.
They had more packing rules than I have ever seen. (I’ve previously had movers insist on packing breakables and assumed the estimate was less since I had done all of the packing.) Once Purple Heart has your deposit, the job is outsourced and they wipe their hands. The movers stated that it is better to over-stuff and over-weight boxes to avoid additional fees (yet Purple Heart required all drawers to be empty). The movers did not arrive with the requested mattress covers that were required and billed to me. I disassembled my own bedframe since they forgot tools. Purple Heart told me for 5 days they would look into it, returned to say it was no longer their problem since the items were already picked up and they don’t see the outsourced company’s paperwork. The drivers on both ends have the ability to add any fees they would like despite the info you provide prior and require Cash or Postal Orders.
I was offered to pay the balance in full, rent my own truck and pick my move up myself a few miles away from my home to avoid another $450 charge despite my loading area being a semi delivery area for neighboring businesses. The driver told me they always do this because they really don’t like city moves. That would have been helpful information BEFORE. I can’t begin to calculate the amount of time I have lost dealing with this and I still don’t have my delivery! I didn’t ask enough questions and thought I could trust a company named Purple Heart since my dad has one. DO NOT be fooled! Go with a reputable company that does a full inventory with you and has a consultant who will maintain ownership of the project. It will cost less in the end and save a lot of stress!

I see that you have been offered a full refund of the deposit that you have made on your move.
In no way do we wish to 'wipe our hands'. We always have our customer service stay on top of issues to the best of our ability.
It is important to us that each customer is satisfied.
Reviewed May 14, 2018
To Los Angeles, was approaching, my husband did the whole arrangements and told me to get prepared in the next few days, that the movers would come and move us, which I did. Three days to the date of our move, the agent appointed to our move called and told us to get ready to be moved in 3 days time. An early hour of that date, the team showed up with all their materials needed for the job. They instantly went into our apartment, disassembled all our pieces of furniture and disconnected our home appliances and boxed them all. They arranged everything and then loaded them in the truck in less than 2 hours and head for our destination. The crew was very obedient, calm and knowledgeable! They took proper care of our things and nothing was damaged. I really appreciated their fastness, hardworking and friendly style and we will highly refer all our families and friends to them. Excellent Service!

Thank you for taking the time to share your experience. We appreciate your business!
Reviewed May 11, 2018
Purple Heart team made our relocation a superb. Comparing with my past moves, this company is pretty unique. From the very day, I came in communication with the Customer Service, that was when I realized that I was at the right place. Jessica didn't behave like a boss or a manager, this lady got me through every factor of the things needed to do before & after my move. She was absolutely competent and accommodating. I was provided with the appropriate and most effective laborers to take care of my job, and generally speaking, they did very well. The best driver I had met ever since I began to relocate. Lino was a nice person, he drove carefully so that my fragile item could be secured because I had many assorted breakable items. All of the squad that worked for me were respectful, obedient and professional. I highly refer this team to anyone that needs a reliable and quick service for their move.

James, thank you for sharing your experience with us. We appreciate the opportunity to work with you.
Reviewed May 10, 2018
I got these guys via online search and was very happy that the reviews I saw on their account were not far beyond the truth. These guys amazed me with their wonderful services. Quickness! Friendly attitude! And GOOD price! They moved my goods from three locations in Florida and delivered them to 5 locations in Jacksonville in Florida in 2 days. The services they provided me was superb. The Customer Service was a great thing for me during all my transactions with them. At some point, they were calling often to know what was going on and also whether I was satisfied with their service. Absolutely, satisfied with everything Purple Heart team did for me and without hesitation, I will refer many of my friends to them who want to move their things in a well-disposed manner.
Reviewed May 8, 2018
These movers were hired by us to move 12 large pianos and 30 guitars from two different warehouses and also to three different locations within the State of Florida. They gave us a nice price and did a wonderful job. The movers were very careful and serious about their duty. They loaded everything in a real professional manner, separated the two items from each other, so it was very easy and fast for them to unload the items when they arrived at the places we wanted them to unload the stuff. The driver, Richie, was nice and drove with extreme carefulness. By the time every product was delivered, we didn't find anything missing or damaged. Everything went so smooth, just the way we wanted them. Definitely, we wouldn't hesitate to tell all our friends and business partners about this company and their services.
Reviewed May 5, 2018
Purple Heart Moving Group moved 8 Outboard Engines from West Palm Beach, Florida to Eagleville, Delaware for us just last month and we were happy with their services. We booked them 2 weeks before the move because we were waiting for the consignment or quantity of the merchandise to be completed before they can come. Soon as the products were completed, we called them and they showed up in an hour's time, not minding the time we scheduled was not yet reached. The movers and the driver were so friendly and hardworking. They carefully lifted and handled everything with utmost care. They were as well quick and professional in loading and unloading the items. This company delivered our goods and services in 6 days and we are very happy with everything they did. We will get in touch with them from time to time. Great Service!
Reviewed May 4, 2018
I hired these guys to move 145 sets of Home-Theaters from my old warehouse to my new stockroom at Florida recently and they really performed very well beyond my expectation. The movers were extra careful in handling my goods. Though at the end of the delivery, only one broke and shattered due to one of the movers mistakenly packed it wrongly and based on that, it slipped and damaged. If not for that, the movers were great and fast. From the loading and unloading took these guys less than 5 hours to accomplished the task. However, they were very sorry for that mistake and apologized, which I accepted. I recommend them for their professionalism and will use them again soon.
Reviewed May 3, 2018
The crew working with Purple Heart and storage were outstanding! We paid for a storage option to keep our possessions which include pieces of furniture from our old residence for 4 months until eventually, we transferred to our new home. All of the movers showed up at our old house on the day of the transfer. Those things were kept in their storage facility and immediately after the 4 months, we called the Customer Service again to schedule one more transferring from the storage to our new home.
The agent assigned to my transfer appeared to be pretty awesome if you ask me and very helpful. Every item was shipped to my house safe and sound. These people ensured that we were pleased and also there was no challenges or difficulties throughout and after they finished the job. The movers came up to the new residence and in addition, they unloaded all the things and if there seems to be an item or any box that they could not fully understand where to position them, they would call for clarification. We would recommend them for any move!

Thank you, greatly, for you business and your kind words.
Reviewed April 28, 2018
Purple Heart moved my house furniture a couple of weeks ago and it was the most stress-free move ever in my life, after many years of moves. I did move coast to coast, through the entire state, as well as various towns and cities - using the services of not less than 5-8 different moving agencies. These men are definitely the most respectful and experienced I have ever in my life utilized. They turned up earlier, all of them worked well together, did not leave a mark on any on my wall surfaces, absolutely no filthy on any bed mattress or even pieces of furniture - very ethical. I was worried they could be delayed since I have gotten the actual move scheduled ahead of time which happened to be on a Saturday afternoon, even so, the truth is, these guys showed up earlier than expected! I was blown away precisely how quick they caused it to be.
All went beautifully from both ends and I happened to be COMPLETELY satisfied. These guys were all peaceful and very helpful despite the fact that I had a couple of stops inside the metropolis to get other pieces of furniture. Incredibly - the price estimated was the amount I actually paid for. Five stars! Thanks a lot to Lino, Mike, Bekins, and Alba!

Thank you for providing your feedback. We appreciate your business!
Reviewed April 27, 2018
The moment I gave them a phone call, Customer Service responded with a voice of encouragement. The person on the CS gave me a hope and advice that motivated me to trust them. The agent came to my workshop and gave me a list of an estimate and I was happy to accept their price because it matched up with my budget. Two days later, they showed up with their materials for the task along with a nice truck, and they began loading immediately.
The helpers were such wonderful gentlemen, Luis and Jose proved helpful and worked overtime. They loaded everything in the truck in an hour. Most significantly, did everything with extreme carefulness. The staff did well. Absolutely, good job! They unloaded the product to the destination in a couple of hours and I must say, everything went great with these guys and would use them any time again.

Thank you for the kind words, we appreciate your business! It was a pleasure working with you.
Reviewed April 26, 2018
This company is great! They are really Experts. They were highly Solution Oriented. The Customer Service was quite simple to access and also very helpful. There was a small move in our home that requires a moderate size van, even so, the company was prepared to ponder over it and charge reasonably. The representative worked well along with my cousin to really make it work out as planned for us while I was away. The price was very good (one of the best). All their workers did their job nicely and also correctly.
The whole set of issues that came about throughout the arrangement and execution regarding my move were being easily settled. The services were Very good. The men were diligent, respectful and also very careful. When at the beginning booking my move, I thought their fees were cut-throat. Looking backside at this point, considering the caliber of services been given, I realize their charges is genuinely least expensive and pretty affordable. I will advocate Purple Heart to help anyone who needs a reliable and inexpensive mover!

Thank you for taking the time to provide your feedback. We appreciate your business!
Reviewed April 22, 2018
We called quite a few movers as we were able to and Purple Heart answered without delay. Thanked Purple Heart for responding to us and then came to help move us. The Customer Service was excellent, responded to our phone calls and pointed out the actual step to go by to ensure we have the most effective and quick service necessary. The coordinator who also followed up with us to accomplish the results was also a nice person. The coordinator made sure everything went quite nicely right from the first step to the finish.
As soon as all the documents were approved and authorized, the movers proceeded quickly and started their job. Without the need of spending time, they started out wrapping and boxing our stuff. Our impressions regarding these guys happened to be that they came with various packing boxes and wraps, They were extremely quick to reply to our messages or phone calls. Last but not least, they gave us an amazing price. These guys were liberal in everything they were doing. They did everything we needed them to do and for that reason, they made our transfer quite easy and pretty cool.

Thank you for the kind words, we appreciate your business!
Reviewed April 21, 2018
I am a home builder and familiar with different moving companies across the United States. Formerly based in Michigan and had transferred my business to the State of Florida recently. I had used many movers over the years in moving my materials from marketplaces to my sites. However, I have not tried Purple Heart not until last week when I was disappointed by my favorite movers. To be honest, I testified a big difference between the two groups and Purple Heart was made a big difference. Simply the best and easy to work with!
I started getting in touch with the Customer Service team, Makena, a friendly staff who helped me a lot and put me on the right path with the explanations given to me, the process was very simple and quick. I was directed later to an agent, May **, who also took me on various step guides and guided me on the whole process till everything was successful. From the beginning to the end was an amazing experience with this team. I didn't find anything so hard like the previous movers I used.
The staff of Purple Heart was quite different, they are really experts and they took their time to explain every step of the moving aspects. They answered every question and made sure I understood what they were saying. That was absolutely wonderful! In the end, they delivered my goods to my constructing site in a very peaceful manner. I am really cheerful I recently found these types of moving team. It is said, "Any disappointment is a blessing". This is just what it is. Now I got one of the best movers for my goods and surely I am going to carry on by using them.

Thank you for taking the time to provide your feedback. We appreciate your business!
Reviewed April 17, 2018
I did not contract directly with this company. I used a broker that contracted this company. Apparently, this company had horrible reviews and was losing business so Purple Heart Moving Group used them to help their business. Apparently, Purple Heart Moving Group contracts with moving companies that have poor ratings to help them build their ratings and get business. With that, this has been one of the worst experiences. Upon my initial contact with them, we had a firm delivery date of 04/15/2018. I hadn’t heard from them by 04/12 so I reached out to Purple Heart Moving Group and they advised Cobra hadn’t finalized their schedule but they would be in contact. I never heard from them, but on April 15th at 17:26 I received a called from someone named “Simon” advising they will be delivering tomorrow April 16th between 10-14:00.
I expressed to him this is less than 24-hour notice and I cannot accommodate such request. I have to work. His response was, "We all have to work but you need to make a decision on whether or not you want your things." I hung up and called Purple Heart and spoke with Mercedes. She was very helpful and she spoke with the owner Charlie who stated, "Well I’m not going to beg her to take delivery of her items." So I had to scramble to have my parents accept delivery. Guess what, no delivery on April 16th at 14:00. I received an email at 14:27 (27 minutes late) advising they are more than 6 hours out and they would call me 30 minutes prior to arrival. I immediately called Purple Heart and told them the storage unit closes at 22:00 so we will not be able to get it in. This needs to be rescheduled for April 17th.
I was initially told the time would be 07:00 but not one confirmed that. So instead of my parents losing money again I told them to carry on about their day. Well at 09:04 I receive a text from the driver they been waiting all night and no one was there to accept delivery. I called Purple Heart again and they said go ahead and accept delivery. I’m still confused why no one confirmed the delivery time. So my mother shows up to accept delivery and the driver tells her, "I’m sorry ma’am we cannot move this truck until 10:00 because we are out of time." I don’t blame the drivers. I blame the owner of Cobra Van Lines Charlie and the individuals/owner of Purple Heart Moving Group. The lack of communication is unbelievable.

Also, the owner got on the phone with the customer and apologized profusely for the experience and offered the full deposit back to her. She accepted it, and later said she did not accept it. We have sent multiple emails to the customer and tried to call many times and cannot touch base.
Reviewed April 16, 2018
From the beginning to the end was an amazing experience with this team. I didn't find anything so hard like the previous movers I used. The crew of Purple Heart was pretty different, they are real champions and they took their time describing every step of the moving perspectives. They answered every question and made sure I followed what they were saying. That was absolutely incredible!

Thank you for taking the time to provide your feedback, we appreciate your business!
Updated review: April 17, 2018
The issue referenced in my previous review/complaint has been resolved. I did choose to continue service through this company and a driver was sent to pick up my things.
Original Review: April 14, 2018
If I could give a negative 5 stars I would. I called this moving company because the original company I was going to use needed to reschedule for a date that I was not going to be available. When I talk to the first guy to get the quote he assured me that the dates I was requesting were available regardless of the short notice. So I paid $1,031.88 to make the reservation before we ended the call and was told I’d get a call the following day with confirmation and a delivery window.
The next came and I received no call. I waited until the day and called that morning around 10 a.m. requesting information. I was told the schedule would not be in until the afternoon and was assured yet again that I would get a call this afternoon with the confirmation and details. I got off work at 4 p.m. and still did not receive a call. I tried calling their customer service line multiple times trying different extensions and got no answer. I decided to try to call with my number blocked and guess what - I finally got someone to answer the phone. So they had been ignoring my calls purposely. I was told that was not the case of course regardless the person I spoke with had no information in regards to my pick details for the next day and this was at 5:30. She said she was still working on it.
So 8:30 rolls around and I still have received no call and decide to call in again. Now this time when I called in I got an answer but received the news that the truck that was supposed to be coming to pick up my stuff was broken down and I could reschedule my pick up for Monday or possibly Tuesday or I could get a refund.However, my refund would take 3-5 business days from next Monday for me to receive. Why did it take 3 hours and for me to call in myself before that information was provided to me. Now I’m out $1,000+ dollars and have to come out of pocket more money to try and find someone to move my belongs from Missouri to Arizona in the next 24 hours before I leave on Sunday. I am beyond pissed off and can’t believe any company would have such poor customer service and business practices.

If you need anything, or would like to discuss this, please contact our customer service department.
Reviewed April 12, 2018
I have remarks and fiction to say about this moving company. They moved my building materials from my old locality to a new one as expected. They showed up on time and carefully packed the stuff in a professional manner. To get started, they gave me an awesome bill to shift my materials from New Hampshire locality to West Palm Beach, FL. This was a typical long-distance operation, so I was determined to get a reliable and strong mover to do the job. I searched many places and also made a lot more calls but I wasn't satisfied with what other movers presented, which includes how they will face the work. After several interviews with many movers, Purple Heart won my heart. With their explanations and behaviors, I knew I was at the right place. I did all that because I knew that the job was a very hard one. In that case, I needed people who can focus and achieve a good result.
I did not make a mistake when I selected these folks. They showed up on time and most excitedly, they came along with a new and fantastic large truck and 6 strong movers excluding the coordinator. That made the work went smoothly and quick. They loaded all the materials in the truck within 4 hours. Purple Heart and its workers deserved great thanks and more than 5-Stars rating. I really admired these gentlemen and how they jointly worked. They never look back while working, they focused all their concentration on what they were doing until the end of the job. I had not seen such hardworking people like this in all my life. Very smart, polite and comical!
My goods arrived in just 7-days, this was something I wasn't expecting soon. Based on my previous experience, I imagined my goods would be delivered in 10-14 days. These folks really did a wonderful job. My goods were delivered in a perfect condition. Given these workers, tips are not even enough for me. I will get something better for them next time since this could be a long-term business. I recommend these people for those who really need great movers.

Thank you for the kind words, we appreciate your business!
Reviewed April 10, 2018
A business partner referred Purple Heart to me when I was planning my move from Kentucky to North Carolina in December 2017. Finally, I phoned the Customer Service to verify how they work, luckily for me, they responded to my call the minute I called them. I asked them some questions regarding my move and they explained everything that I needed to know. However, I was impressed with the answers they gave me so I decided to choose them for my move. While I was thinking of how I could go to the office to conclude everything about my move with them, including the payment, they called back and said they were going to send one of their branch representatives to my house for an estimate, which was fine with me in that way.
The agent came the next day and gave me an estimate after he walked around my apartment. The quote they gave me was very okay with me and that was exactly the amount I least expected from them because my colleague had told me of how much he could pay to a similar location, so I already have the figure on my mind. The next day they showed up with a sizeable truck that can contain all of my property at once and that made me feel too good because I don’t need to come back or leave some of my stuff behind. The minute they came, they started wrapping and taping most of the things before sending them into the van. The men assigned to my job were very friendly and smart and they acquired a lot of skills. They handled all my fragile items in a paramount way.
It took the movers only 3 hours to pack up and load everything into the van. Nothing was left behind and all my things were absolutely taken care of by these group. Initially, they promised to handle my things like never before when I moved with other movers in the past, and still, they kept to their promise. They really delivered a quality job. On top of that, their price was weird. I highly recommend these guys to as many friends as possible.

Thank you for your kind words, we appreciate your business!
Reviewed April 9, 2018
I was quoted a price of $4600.00 to move from Indianapolis to Missouri, I thought was a good quote, they had guaranteed that would be the price. When the movers got there, in a Budget rent a truck, the movers walked around the house and said it would cost more. He quoted me $8900.00, that is in addition to the other amount, so the total cost of the move $13,000.00. I had no choice but to use them because I had to be out of my house that weekend since the closing was in two days. Since the scheduled date was not guaranteed on the mover's contract they took an extra 3 days to deliver move house. I was afraid to complain to anyone because I thought I would never see my stuff again. Also, I am still waiting for a call because some of my stuff was damaged and I thought they might do something about it. I feel so stupid and can't believe this nightmare. I wish there was something I could do.

This information has been submitted in the system. Claims information is being sent to you now in regards to the damaged items. We have also requested your paperwork from the carrier. It will be viewed to see if there are any discrepancies.
If you need anything, or would like to discuss this, please contact our customer service line.
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We just received your paperwork and have forwarded that to you as well.
The total price for you move was $8,975.72. The total deposit made for your move was $1,630.22. I do see that your move was priced by cubic feet. Based off the inventory list made by the movers at pick up, you had 286 pieces taking up 2,400 cubic feet. There was also additional packing materials that had to be used as well.
We do sincerely apologize that delivery took a little longer than anticipated. The reason that we do not guarantee delivery dates is there are a lot of variables that go into transporting household goods. Weather, size of jobs, and drive time are included in these variables. If you would like to discuss this or if you have any questions, please contact our customer service line.
Reviewed April 7, 2018
I made a comprehensive research before I went with this mover. Seeing the reviews they acquired, I was inspired to try them. The very first thing I did was to call the Customer Service and in return, they answered my call right away. This impression also motivated me took the last decision. The next step was 2 men came to my residence to take inventory of what needed to be vacated. After a little while, they dropped me the cost of moving my things from Colorado down to Texas and the charge they gave me wasn't all that bad, I accepted it, so we signed the deal. They showed up two days after, with all their moving materials and a nice truck that fit the distance they had to cross. I was highly impressed when I glanced at those tools they presented for the assignment.
The movers went into action and started what they are known for, wrapping, boxing and taping some stuff. They disconnected all my electronic devices and packed them into a container and packed other items inside other boxes. Though, they came with different size of boxes that suit various items. After they arranged those things inside, they started packing them in the truck. I watched 2 men lifted my huge cupboard all the way from a 3rd-floor apartment down to the last floor then into the van without damage or scratch. That was really wonderful! The team assigned to my move were experts and very polite. They never seized to answer any question and they did not rest until they finished the packing. They rested for a few minutes and moved their destination. They shipped and delivered my things in less than 24 hours and everything was in a perfect condition.

Thank you for the kind words, we appreciate your business! We hope you enjoy your new home!
Reviewed April 4, 2018
From the start, I communicated with the Customer Service and they were quick to respond. I asked them a few questions concerning my move and they also answered me and gave me guidelines on how to get my move started. After my discussion with them, they assigned one of their agents to my job. The agent came and took an inventory of what needed to be packed and then prepared an estimation for the whole of my things. Looking at the quotation sheet, I was impressed with the price they presented because I wasn’t expecting such a reasonable offer like this. So we agreed and the agent left and hoping to see his team in the next two days.
Early on Saturday morning, these guys showed up with their truck and other materials for the task. They were well equipped with boxes, wraps, tapes and other necessary things needed for the job. They rested for just 15 minutes and got into the action by arranging most of the little things like books, files, shoes, etc. The team of three men and a foreman split into three. One was busy with the disassembling of all the pieces of furniture, another person was also busy with the removal of the hangings and wardrobes while the next person was engaged with the cleaning and wrapping of some of the items. The foreman was as well busy doing some little-little work. When they have finished with the indoor work, they all joined together and started packing my stuff in the truck.
These men were very careful in everything they did. They made sure nothing fell off their hands mistakenly. They actually protected my things and until they packed everything in the truck, no single item was damaged or scratched. By 11 o’clock that morning, all my things were already in the truck and they left, heading to San Francisco, CA out of Miami Beach, FL. When I got to my new place, I waited for them for just a few hours and they were already closed to the place. They called me and informed me about their position and after a little while they arrived and they unloaded all my belongings and helped me arranged them in each of the rooms as it supposed to be and nothing got damaged. These guys are professionals and hardworking with a wonderful Customer Service. I will not hesitate to recommend them to my coworkers.

Thank you for the kind words, we appreciate your business!
Reviewed April 4, 2018
Purple Heart deserves way more than 5 stars! They are excellent all around and I am so happy I went with this company. Their moving coordinators are top notch, they are professional and polite and they explained everything I needed to know about the move and what to expect. Their drivers and movers are hard workers and also polite. They have a customer service department that is on stand-by 24 -7 and they are a pleasure to speak with.
Pickup and delivery were on time, within the window I was provided and they were able to put my items in storage for almost a month for free! I am pleased to say all of my items showed up and in the same exact condition they left. I will be using these guys for every move I have in the future and have already recommended a few of my clients to them!

Thank you for taking the time to provide your feedback! We appreciate your business and hope you enjoy your new home!
Reviewed April 4, 2018
I wanted to write this review because I received such exceptional service from Purple Heart Moving Company. I am retired military and have made many many moves. I have always moved with military movers. Since I am retired, I decided to go with a local moving company. From the first call I made to the company until my delivery day, it was a great experience. The driver was very friendly and explained all that he was doing. The movers were at my home all day without any complaints. They dealt with me asking 100 questions! Haha. I would definitely refer this company to other people. Purple Moving "Thank you" for a great job. I'm at home and at ease and happy!!

Thank you for the kind words Callie, we appreciate your business!
Reviewed April 3, 2018
Just writing a quick review about my fantastic experience with Purple Heart Moving! From the start of my decision to move, I was very anxious. I must of called 10 different moving companies and they all had a story. I then called Purple Heart. Their Moving Coordinator (I think that's what he called himself :)) was so knowledgeable and gave me a lot of information. Some things, I didn't even know.
From the start, I felt very comfortable with the quote that I received. He explained everything to me step by step. On the day of my pickup, the driver called me and told me he was arriving in 30 minutes. When the crew arrived, they were so nice and courteous. They handled my possessions with care and were sure to wrap everything super tight. On delivery in NC, they arrived when they said they would. Unpacked my things and made sure they were all placed in the rooms they belonged in. My family and I want to say Thank you to Purple Heart for a great move! We would definitely use them again and refer them to friends and family! Thanks again Purple Heart!

Gordon, thank you for taking the time to provide your feedback. We appreciate your business!
Reviewed March 30, 2018
I used this company for my recent move from Georgia to Pennsylvania and I am very happy with the final outcome. The pricing was reasonable and the representatives I spoke with were great. They fully explained the estimate and what to expect moving forward. The drivers showed up on time for both pickup and delivery. The movers were great, professional and worked fairly quickly to pack and load all of my items. I did not have any issues with missing or broken items and all of my boxes were properly labeled. I will be using this company if I ever need to move and I will be referring family and friends to them as well. Thanks again for a job well done!

Thank you for taking the time to provide your feedback! We appreciate your business!
Reviewed March 29, 2018
I was given 2 weeks to find a company that would move me across country by my work. I found a few companies that I would consider reputable. I figured it would be important to share my experience so others could read it. I live in, what most would consider a larger house. I have five bedrooms of furniture with lots that has been passed down through my family for some generations. You could say moving is a heap of stress for me. Not to mention, I have 3 kids that were not happy about moving either. I was able to put all of my furniture that I was taking on the list myself.
One of the things that I read in the reviews during my studying period was that companies would rush through the list and some things would be left off. Being able to enter it myself was a plus. It took my about an hour to put everything on there. I got a call and was able to walk through the process with a gentleman from Purple Heart Moving Group. I was able to receive a military discount, as my father had served in the Marine Corps for almost 20 years. This is what mostly set aside this company from other. I had cheaper quotes, but something drew me to this one. I think it was mostly the repertoire they had and the way the people who worked there carried themselves. Still, I was not excited to go through with the process.
They coordinated with my company the payment, but I remained the point of contact through the move. They did require a deposit, which locked me in and made me, initially, nervous. But to my surprise, everything went very, very smooth. During pick up, the tagged all of my stuff and made a list for the truck. They thoroughly went over all of the paperwork that I was to sign. Luckily, I did have some days off work that let me pack the house myself. I had a budget allocated from my business, so I knew I had to cut costs somehow, since I had so much to move and even more to lose if anything came up broken. Everything was strategically loaded onto the truck. Purple Heart's customer service kept me updated with the delivery status. I made it there about two days before the moving company did. Nothing was broken, nothing scratched, nothing lost. I was happy, my company was happy. I would definitely use them again.

Thank you greatly for your feedback! We hope you are enjoying your new residence.
Reviewed March 28, 2018
I used Purple Heart for my recent move from GA to KY and I am very pleased with their services. In my opinion, they have great prices, their representatives are professional and very thorough from start to finish. I was always able to call in and speak with a live person, no matter what time of day or night. The actual movers were professional and showed up in a truck that matched their uniforms. They completely packed all of my belongings and helped to disassemble my larger items.
Throughout the transit of my items, I was able to call in and speak with their customer service department and get an idea as to when I could expect the drivers to arrive for delivery of my items. The drivers reached out to me directly the day before and showed up within the window they stated they would. They helped to re-assemble all of my belongings and put my boxes in the appropriate rooms. I did not have any issues with missing or broken items and I am very happy with the professionalism of everyone I spoke with and came in contact with. I am also happy with the time frames they provided and how accurate they were.

Thank you for the great feedback! We appreciate your business!
Reviewed March 28, 2018
I am submitting this review because my experience with Purple Heart Moving was exceptional! From the first time that I contacted the company and spoke to the Moving Coordinator up until my delivery, it has been a huge pleasure. I can truly say that it was my first moving experience as an adult on my own and it was the greatest ever. Purple Heart employees are patient, knowledgeable and so courteous! The driver explained the entire process to me and the movers were very hard workers. Overall, The experience was a good one for me. Give my THANKS to the movers and driver!!

Thank you for taking the time to share your experience. We appreciate your business! We hope you enjoy your new home!
Reviewed March 27, 2018
I used this company for my move last month from Georgia to Virginia and I am happy to share I had a great experience. I needed to move to be closer to my family after completing school, which I discovered would also increase my chances of employment. I called in and spoke to Henry, who was very informative and explained the entire estimate to me pretty quickly. I gave him a list of all of my items and he provided a price which was hard to resist. I called back the next day to book my move, made a deposit and was explained what to expect going forward.
They have a department that calls you a few days ahead of time to go over the inventory again, which I was super happy about since my inventory significantly increased after I completed packing. They were able to get me a larger truck reservation and still complete pickup within the original window I was provided. The drivers showed up in a truck and provided me a weight slip of their empty truck, and gave me the option to follow them back to the scale to observe the weighing of my items. They took apart all of my furniture that could not fit in a box and finished packing a few boxes for me.
Delivery was great as well. The drivers showed up on my preferred day and they helped to put all of my furniture back together and unloaded the truck within a few hours. I did not have any issues with the items not showing up, or being damaged. Thank you again for a job well done!

We sincerely appreciate the feedback on your move! From all of us at Purple Heart Moving Group, we hope that you are enjoying your new home!
Reviewed March 23, 2018
Ok so I booked a move from my home in Michigan to my new home in Dallas. I used Purple Heart Moving because the guy that I spoke with at the company answered all my questions and made me feel very comfortable. When they arrived to pick up my things, they were very organized and brought a lot of boxes and wrapping paper with them, which I had forgot to buy! They handled my things with care and the two movers did a great job of loading the truck with no mishaps. I have moved several times and have used some big major van lines but I have to say that I enjoyed the personal touch that I got from this company. I talked to customer service several times before and after my move, and they were very courteous and knowledgeable. Great company overall! Would recommend this company to family and friends for sure!!

We appreciate your feedback! It was a pleasure to work with you.
Reviewed March 22, 2018
I wanted to take out a minute from unpacking my home to make some comments about my recent move from Florida to New York. The Purple Heart Moving Group were all professional from the start! From the moving coordinator that arranged my move to the gentlemen who just delivered my belongings, they were all so nice, They really cared about me and my family. They took such good care of my things! I had some antiques from my grandmother and they took their time in wrapping and packing each piece individually. They treated my things like they were their own. I wanted to Thank them all. I am really happy that they took some stress off of me by being on time and working very hard!! Thanks again!!

Thank you for the kind words! Your business is appreciated. We hope that you enjoyed working with us as much as we enjoyed working with you.
Reviewed March 21, 2018
Just wanted to say that Purple Heart Moving did an exceptional job with my relocation from Michigan to Pennsylvania. They arrived on time and packed everything professionally. The guys who arrived were very courteous. They packed everything very carefully, nothing broken on delivery. I was very impressed with the way that they handled my goods. I would definitely recommend this company to anyone that I know that may be moving!
I wanted to write this review today before I forget! I was just delivered my household goods by Purple Heart Moving. I have to say that Purple Heart Moving did an outstanding job with my household move! They were very professional from the agent who booked my move up until my delivery today! The driver was very informative and explained all the paperwork that I had to sign. The driver's helpers were very nice and worked very hard to get my things off the truck as quickly as possible. I would definitely recommend this company to anyone that has to move their household goods from one destination to the next!

Thank you for the great feedback. We appreciate your business!
Reviewed March 20, 2018
I used this company for my move from Miami to Boston and I am very happy with their services. I called in and received a quote based off the inventory I would be moving. I originally had my pickup date for a few months later, but needed to move quicker than expected after speaking with my employer. I was able to call in and get my pickup switched with no hassle.
Pickup went very smooth, drivers showed up on time, they were pleasant to work with and gave me a better idea as to how much I would be paying once they loaded the items and knew how much space I was taking up in their truck. They gave me their direct contact information and let me know when I should expect them to arrive for delivery. I was able to call in and get updates through their 24 hour customer care line and I was informed ahead of time for delivery so I could coordinate with my landlord. My items arrived in excellent condition, no damages, scratched furniture or missing items. I would gladly use this company again if I need to move in the future.

Thank you for the great review, we appreciate your business and enjoyed the opportunity to work with you!
Reviewed March 19, 2018
Thank you for a great move! My pickup went great! The guys were very professional and hard working. At the delivery, I found my things were handled with care and nothing was broken! I would highly recommend Purple Heart Moving to anyone that is looking to move! Thanks again!

Thank you for the great feedback, we appreciate your business and hope you enjoy your new home!
Reviewed March 16, 2018
Nothing but good things to say about the services I got from this company. Very professional and punctual. From start to finish it seems they did all the work for me. A special thanks to Kelly for keeping me posted every step of the way!

Thank you for your feedback! We appreciate your business.
Reviewed March 16, 2018
Last year I needed to move, I was extremely low on time and money. I had my kids who are toddlers. I had recently lost my cousin, who was my biggest help when it came to my kids. I had to move 1600 miles away. I accepted a new job in Atlanta Georgia, although I was excited about starting over from scratch, I was completely stressed out.
I had been venting to a close family friend when I heard about Purple Heart Moving Group for the first time. This family friend had told me to get their services, I told her I don't have money to pay for professional movers. She explained, "Trust me you need to call them, you will need their help!" I called them, and was extremely surprised at how inexpensive the quote was! I hardly had to lift a finger! I had called professional movers once before about 2 years prior. Their quote was a third of the last movers I called! I was super grateful to have found this information. I know I will always have help moving in the future, thanks to Purple Heart Moving Group. I highly recommend this company to all my friends and family!

Thank you for your feedback, we appreciate your business and hope you enjoy your new home!
Reviewed March 15, 2018
Wanted to let everyone on the web know what a great experience I had with Purple Heart Moving. My husband is a Vet, so he felt very comfortable with this organization. We moved from California to New York. Our pickup was right on time and our delivery was on time also, despite the weather we were having in NY. I will recommend this company to anyone that is looking to move from one coast to another. They seemed very reasonable with their pricing and everyone from the Coordinator, CSR and driver were courteous and very knowledgeable. Thank you...

Thank you for the kind words, we enjoyed the opportunity to work with you and hope you enjoy your new home! Thank you for your business!
Reviewed March 14, 2018
I contracted with Purple Heart Moving Group about 2 weeks ago to book a last minute move after I got stood up by another company. They were able to come To my home just a few hours after I called and they got me out of what could have been a bad situation for me financially. I really appreciate the time and effort put into my move and I will always recommend these guys.

Thank you for the great feedback, we enjoyed working with you and wish you the best in your new home! We appreciate your business.
Reviewed March 14, 2018
Very impressed with Purple Heart Moving Group. I was extremely nervous about hiring someone to move my entire life but I’m so glad I took the leap of faith with these guys. The crews were just great, their customer service is very helpful and respectful. Would use again!

Thank you for the great review, we appreciate your business and hope you enjoy your new home!
Reviewed March 13, 2018
Wow! What a great experience we had with this company. I read a lot about moving scams while researching companies so I was a bit nervous to book with anyone but I’m glad I chose Purple Heart. They really do provide excellent service and accurate estimates.

Gerard! Thanks for the kind words!
Reviewed March 13, 2018
I hired this company after speaking with a few others and I’m so glad I chose them. Nate was my main point of contact. He provided me a quote (very accurate) and kept in touch with me throughout the entire course of the move. On the day of pick up 3 guys showed up very kind and professional. They walked through my home as I pointed out exactly what was going. Everything they put on the truck was wrapped, stacked, and stickered securely. I was very impressed at this point. Delivery took only 3 days and the same crew came to my new home with my belongings. Everything was accounted for as it was coming off of the truck and they began to set up everything in my new home. There was 1 broken drinking glass which was no big deal to me, I packed those boxes anyway so it wasn’t of any fault of them. Overall I rate this company 5 stars and would gladly use them again.

Hey Carroll! Thanks for taking the time for the feedback. We appreciate it greatly.
Reviewed March 13, 2018
I was satisfied with Purple Heart services. Initially, I thought it would be very difficult to move me since I have not moved for a long time. When contacted some friends, they recommended Purple Heart to me, so I started my arrangements by first of all calling them over the phone. The first impression I got from this team was the customer service responded to my call instantly. Secondly, they asked me about the distance I was dwelling so as to come directly to their office for more information and clarifications.
Again, they gave me options of chatting via the email or letting their representative visit my place to take inventory of my things. To save time, I asked them to come to my place, which two men came the next day and took the inventory and gave me a quote that suits my budget. I didn't believe my move with this company would be so simple and exciting in that way. The crew showed up on time as they earlier said they would, and before they started the job, they disconnected all my electronic devices and packed them one after the other in the boxes they came with. After they had packed the minor items, which includes the fragile stuff, they started on the furniture and other larger items.
These people were very careful and quick. The whole packing took them just about 2 and half hours. On top of that, everything was done perfectly. One more good impression. As soon as they arrived with my belongings, they unload them and started all over again to reassemble them as well as connecting back my electronic devices and other stuff. My experience with these people was astonishing. They made me feel good again about changing location frequently. Purple Heart and team are highly recommended.

Thank you for the review Kieffer! You were awesome to work with!
Reviewed Feb. 26, 2018
I was contacted after putting my information in. The person I spoke to was knowledgeable and didn’t push me. I have talked to a lot of people who were persistently trying to get my money, I’m pleased that this person did not do that. I don’t like feeling pressured. I was able to think and research without my phone and email going off every day from Purple Heart Moving. I decided to go with them and I’m happy to say that I did. Very professional and careful. I would tell others to use them if asked.

Thank you for the great feedback! We appreciate your business and enjoyed the opportunity to work with you. Enjoy your new home!
Reviewed Feb. 24, 2018
I cannot give these guys all off the praise they deserve, Purple Heart Moving Group was awesome! The truck showed up earlier than the given time and carefully wrapped all of my things. I can't give them less than a 5 star rating because they move me without any complain.

Thank you for the great feedback! We hope you enjoy your new home and we appreciate your business!
Reviewed Feb. 22, 2018
Purple Heart Moving catered to my dad's veteran status. A discount was applied because of this and he was so please. The communication was fantastic and they have friendly people to speak to. It was, overall, pretty easy. They arrived at a decent hour and got everything loaded quickly. My father and I were pleased. Hopefully we will not be moving again, but we will recommend!

Jonas, thank you for the great feedback. We enjoyed working with you and appreciate your business. We hope you enjoy your new home!
Reviewed Feb. 22, 2018
My family and I used this company for our move to California and had an excellent experience all around. We were given a very fair price and our quote was pretty accurate to our actual weight. Everyone we spoke with was very knowledgeable and kind. The movers were professional. The items arrived in the same condition in which they left. Would recommend to anyone who needs to use moving services.

Thank you for the kind words! We appreciate your business and hope you enjoy your new home!
Reviewed Feb. 22, 2018
They were so friendly with myself and my daughter. Even when they came to my house. They did such a good job taking care of my furniture. I bought them lunch as well. It only took them a few hours to get everything packed up. The delivery took about a week. But nothing was damaged. Very pleased.

Thank you for the kind words, we appreciate your business and are happy to hear about your experience!
Reviewed Feb. 20, 2018
I had to relocate and I needed a mover to help with my 3 bedroom apartment stuffs. I contacted this mover customer care representative and a date was chosen for the move after answering some questions. The move was a success and I really appreciate the guys who came over for the move.

Thank you for the kind words, we enjoyed the opportunity to work with you and appreciate your business! We hope you enjoy your new home!
Reviewed Feb. 20, 2018
I will definitely use this great mover again. I contacted this mover after seeing some positive reviews about them online and I must say they handled my move professionally. Though it was a short distance move but I enjoyed everything about the move. It was timely and my belongings arrived the same way it was packed.

Luke, thank you for taking the time to provide great feedback. We appreciate your business and we hope you enjoy your new home!
Reviewed Feb. 19, 2018
Purple Heart will continue to be my mover. I contacted this mover after a recommendation from my colleague who told me about their excellent service. I called and a date was chosen for the move. The guys sent over came on time and carefully packed every of my belongings. The move was super fast and all my belongings arrive within the time frame and also in a perfect condition.

Thank you for the great feedback, we appreciate your business and enjoyed the opportunity to work with you. We hope you enjoy your new home!
Original Review: Feb. 18, 2018
First we were not told they sublet the job out to a different moving company! My BF called to let Henry, the person who answered his phone everytime we called before the move date, that we had way more items put together in 1 area for the movers, than on the list! Henry said, "No problem, you paid a flat rate for up to 2000 pounds, no worries!" Well the movers came, called us as we are in SC, items in MA, said they were to charge 3000.00 instead of 1500.00 plus wrapping of our sectional couch, TV, etc. and that would be more money! Like what? So of course we want to speak with Henry, the planner, but of course no answer, and no callback nor our 550.00 deposit.
The movers left without our knowledge, and had to speak to dispatch people for the moving company, not Purple Heart movers, who did not know that the movers had left the job either. As in our contract, we had 2000 pds to be able to be loaded and wrapping included, but Felix, the mover said we had to pay extra and that we had 600 SQ FT of things. We didn't pay for SQ FT, we paid for pounds! So please watch your contract. And still as of a week ago still no answer, after many many left messages have been answered from Henry! Very bad service and would not recommend this company! Scammers definitely after Felix tried doubling his pocket from 1500.00 to 3000.00.

Good Afternoon,
We are happy that we came to a resolution on this matter. We always appreciate feedback, it is very important to us. Thank you for time in coming to this resolution, if you would like to utilize us in the future, we would be happy to assist you.
Reviewed Feb. 16, 2018
I contacted this mover last December for a long distance move and everything about the move was interesting from start to finish, the team sent over did a great job. They carefully packed my goods and delivered them in a perfect condition. I will definitely use this mover again.

Thank you for taking the time to provide great feedback, we appreciate your business and enjoyed working with you.
Reviewed Feb. 14, 2018
I had to relocate from work from Florida to New York. My work plane unfortunately put the burden on me to get it done. I had to research companies, set it up, pack and unpack. I heard about Purple Heart Moving Group from a family friend. I was pleased when talking to them for the first time. Exceeded my expectations. I gave them every piece of furniture in my house that was moving and they were a tad more expensive than other companies. Did some further research and the other companies had terrible reviews. I read everyone and they all said the same thing. Price gouging. I went with Purple Heart and feel as if I made the right move. Everything went smooth.

Thank you for your positive feedback, we appreciate your business and enjoyed working with you. We hope you enjoy your new home!
Reviewed Feb. 14, 2018
The movers took great care of my things & paid close attention to detail. They were courteous & respectful. I would definitely recommend this to anyone who is moving. Setting up movers to help me was also a pleasant experience. The customer service was also top notch.

Tonya, thank you for the great feedback! We appreciate your business!
Reviewed Feb. 14, 2018
My wife and I retired last year and needed a reliable company to move our valuable belongings and furniture to our new House. We had a friend who referred us to Purple Heart moving company. They showed up on time, early actually and their customer service was in constant contact with us from start, during, and when they finished. All of our stuff was neatly placed and they placed the furniture wherever we asked as they were bringing it in the house. They helped make this newly retired couple feel as if we were still at home. I’m very pleased with their quality care and communication. Thank you again Purple Heart!

Thank you for the great review! We appreciate your business and enjoyed the opportunity to work with you! We hope you enjoy your new home!
Reviewed Feb. 14, 2018
Booked Purple Heart to move the contents of my house and sound studio to Atlanta, Ga. The customer service was a pleasure to deal with, we had a few questions and they cleared up the issues for me and my wife. The movers were very good and were careful with my music equipment. Will use again.

Angelo, thank you for the great feedback. We appreciate your business and we hope you enjoy your new home!
Reviewed Feb. 14, 2018
Purple Heart Moving Group contacted me after I requested an online quote. My sales representative Bruce was thorough from start to finish. He took the time to go over every detail so there were no surprise fees. I have 30 steps throughout my house, and although I wasn’t pleased with the additional $50 for that, no other company even thought to ask me these questions which is why I booked. Overall I had a great experience. Professional labor, speedy delivery, and overall high quality.

Thank you for your great feedback, we enjoyed the opportunity to work with you and appreciate your business.
Reviewed Feb. 14, 2018
Best company I dealt with. They speak great Spanish which helped me a lot for my mother-in-law. They arrived on time and also cleaned up all their trash. It was all the way around a great experience. They made it very easy for our family. Also at a great price!

Thank you for the wonderful feedback, we appreciate your business and enjoyed the opportunity to work with you. Enjoy your new home!
Reviewed Feb. 14, 2018
When dealing with this company, not only were the phone reps professional, I was amazed how the movers that this company have were professional also. I will recommend this company to anyone. Everyone was very helpful in this transition for my family and I.

Thank you for the kind words, we appreciate your business and enjoyed working with you. We hope you enjoy your new home!
Reviewed Feb. 14, 2018
This company had great customer service and answered every concern I had. Handled everything I had with extreme care and did everything in a very timely manner. I would recommend them to everyone I know. If something came up unexpected they contacted me immediately and worked with me make sure the job still got done in the time frame they said it would.

Megan, thank you for the great feedback. We appreciate your business and it was a pleasure working with you!
Reviewed Feb. 13, 2018
I used Purple Heart Moving Group to move from my house in Florida up to Pennsylvania. My experience from the moving coordinator, to the women that helped me in customer service, and all the way to the movers themselves was nothing short of fantastic relief. I was so stressed about my move and of it being affordable and how I was going to get it done. But Purple Heart Moving Group called me and gave me a very reasonable price and the most professional moving team that I could not even put a price on. So thank you Purple Heart for relieving me of the stress and taking care of this move for me! I will definitely recommend you guys in the future!

Thank you for the kind words! We appreciate your business and hope you enjoy your new home!
Reviewed Feb. 2, 2018
I needed to move to my new apartment and I was in need of a mover to help handled my move. I went online and saw lots of movers with positive ratings. I decided to give this mover a trial. I contacted them and a quote was sent to me after answering some questions. On the day of the move, they arrive on time and the team that came really tried.

Thank you for the kind words, we appreciate your business and we hope you enjoy your new home!
Reviewed Jan. 29, 2018
This Mover did a fantastic job. My estimate was on point. They were very courteous and friendly. They really made my move stress free. I am so glad I hired them for the move. If you are looking for honest movers that will get the job done on time I recommend them. Once again Thanks.

Thank you for the great feedback! We appreciate your business!
Reviewed Jan. 29, 2018
If you don't want your things to be damaged, then work with this mover. The team leader had years of experience and it showed during my last move, he handled everything in a professional manner and he took out his time to make sure I was 100% satisfied with the move.

Thank you for the kind words, we appreciate your business!
Reviewed Jan. 28, 2018
I use this mover last month and I am happy with the way they handled the move, my impression about the company was positive from the time of booking to the final movement. The guys sent over for the job really tried and I will still use the company again in the future.

Thank you for your kind words, we appreciate your business!
Reviewed Jan. 26, 2018
I contacted this mover to move my sister during her relocation last December and the move was very easy. She called to inform me of how this mover helped her arrange some heavy stuff which would have given her a tough time arranging it herself.
Reviewed Jan. 25, 2018
I don't normally come online to drop reviews except when a service provider did an amazing job for me. I use this mover for a long distance move and I have this to say, the team sent over to carry out the job really tried and I want to say thank you to this great mover.
Reviewed Jan. 25, 2018
The service rendered by this mover is convincing enough to show that the positive reviews I read about them is true, I hired this mover last month to help move my goods and the move went well. Though it was a short move but they did excellently well.
Reviewed Jan. 25, 2018
A great mover who offer an exceptional service, I contacted this mover for a recent move and they came as schedule for the job with their superb team to make the move a success. I highly recommend this mover for anyone who needs to move.
Reviewed Jan. 23, 2018
I am glad I use this mover during my last move. I was actually thinking of how to go about the move since I am the busy type, I search online and stumbled on this mover, I contacted them and a quote was sent to me. At first I thought I was overcharged but after the move I know I was the one who underpaid them because they perform beyond what I was expecting.
Reviewed Jan. 23, 2018
I contacted this mover to help send some stuff to my mother. And I fell In love with the company because the customer care representative who spoke with me took out time to address all my question and the booking process was very easy.
Reviewed Jan. 20, 2018
This company was exactly as my friend describe them, they came on time and pack everything firmly, at first I thought the price was on the high side but when I saw their exceptional service I know I underpaid them.
Reviewed Jan. 20, 2018
This moving company did exactly what they promised when I contacted them for my short move. The move was timely and stress free, I was expecting them in the evening and they arrive an hour earlier than the expected time. Thanks for the move and I will recommend you to my co-workers.
Reviewed Jan. 17, 2018
This moving company was great! Movers were excellent, they were on time and got this move done so quick. Furniture was put where I requested, the movers even offered to do more than I needed. Overall price was 2,700 including packing. I would definitely recommend this company to others in need of moving services!
Reviewed Oct. 12, 2017
Man these people are impressive. I was skeptical of ANY moving company at first but they truly did a fantastic job. From loading to delivery it really was a breeze. Thanks again Paul! You really helped me every step of the way!

Thank you Jenny!
Reviewed Oct. 7, 2017
I cannot applaud this company enough for their hard work and dedication to their customers. I really appreciate everything you guys did and I will always promote you as a mover. Thank you for taking good care of my belongings.
Reviewed Sept. 29, 2017
Great and amazing experience and you guys are amazing. Beautiful service and nice and beautiful people. I love the experience here. It's amazing and great. Thank you guys for a beautiful experience. Love the service that you guys offer. The best service and I thank you all for the beautiful service.
Reviewed Sept. 27, 2017
With the help of this moving company I was able to move across the states from California to Florida. The movers made it very easy for me, they were professional and on time. The job was well done and for a comfortable price.
Reviewed Sept. 27, 2017
I recently moved from New York to Florida and I couldn't be happier. The movers were well dressed, very professional and timely. I 10/10 would recommend to anyone looking for movers. The price is fair and the service was exquisite.

We are glad you are satisfied with our services! Thank you for sharing your experience!
Reviewed Sept. 26, 2017
I ordered a move with this company from Nebraska to Pennsylvania. My job required me to relocate and begin work with a minimal amount of time and I just want to share how pleased I am with this company. The quality of their work and employees in general are outstanding. My pickup was quick and painless, and my delivery was even better. They overestimated me a little and I actually got a refund for the space I didn't use on the truck. A special thanks to Cliff and Becky for making my move organized and smooth.
Reviewed Sept. 24, 2017
I move from Al to Ca on August 29th. The truck came with three guys to load everything quickly. I receive my stuff in California in September 6th. Thank you guys for perfect move. I would recommend it to everybody to move it. Easy moving.
Reviewed Sept. 24, 2017
I hired this company to move my business from Alabama to Florida. I had a ton of expensive office furniture and glass and I am pleased to say everything was handled with care and as if it was their own. Highly recommended.
Reviewed Sept. 18, 2017
The service was awesome and the employees were helpful. I paid a little more than Budget Van Lines quoted me, but honestly, it was worth the peace of mind. The price went up 200$ on pickup, but we ended up having way more boxes than we thought. We were charged fairly and the service was awesome! Super friendly people.

Marina, thank you so much for taking the time out of your day to share your experience with us! We are so glad that we were able to accommodate this move for you, at a stress free cost!
Reviewed Sept. 15, 2017
If I could more than 5 stars I would. This company beyond excellent work and service. From the start my sales representative Nate ** was more than welcoming to this company and supportive of my fears about my long distance move from Illinois to Florida. I had a lot of people warn me about being careful of who we use as a mover, but the employees made me feel comfortable and I definitely made the right choice by hiring this guy. 5** all the way around. Bravo!

Thank you Trevor! We strive everyday to live up to all of our customers expectations. We are glad that you are satisfied with our services!
Purple Heart Moving Group Company Information
- Company Name:
- Purple Heart Moving Group
- Company Type:
- Private
- Address:
- 3107 Hallandale Beach Boulevard STE 107
- City:
- Hallandale Beach
- State/Province:
- FL
- Postal Code:
- 33009
- Country:
- United States
- Website:
- www.purpleheartmovinggroup.com
