Pur Water Filters Reviews

I recently purchased a new Pur 3 stage vertical water filtration system at Walmart to replace a Pur 3 stage horizontal system that we had for about two years that started leaking badly and was falling apart. So we are just on our first filter and a couple of nights ago, I notice it is leaking out of the little display window at the top of it. So I figure maybe it is time to change the filter and I did, but it is still leaking. So we are getting unfiltered water running in our glass right along with the filtered water. So I went to their website to complain about it and ask them to send me a new one, and I filled out an online survey, and then I read a statement written by them telling me about how much I mattered to them as a customer, and I would be hearing back from them right away. Well, it's going on three days tomorrow and I have yet to hear any reply from them and they have both of my email addresses, my home phone#, and my cell phone#. Now I am mad at them and I want this made right!

Bought the Pur water filter system for the faucet and used it for about less than six months. The water pressure build up caused my faucet to leak from the handle pull and at the neck. After the repairs were made to the faucet, water filtration system started to develop leaks at the nozzle and at the turn dial. These are leaks that spray sideways instead down at the sink. This product quality is very poor and would NOT recommend this to anyone.

We have used the Pur water system for our home for years. The last 3 we have bought have leaked so much where that we nearly get a shower every time we use it. We are throwing this one away and we will try another kind. WHAT HAPPENED TO YOUR PRODUCT?

I have a Pur water filter that has turned into a shower at my kitchen sink. I turn the filter on and I am showered with cold water. I have had the unit for about a year. The shower aspect has gotten worse in the last few days. Six months ago the light went out so I do not know when to change the filter. I tried to contact the company by phone, but there was no one to answer my call during their regular business hours.

I installed a PUR faucet mounted water filter. Within three weeks it was leaking from a crack accross the upper part of the filter. This seems to be a regular problem with these filters

I may just eat the cost of the new filter I still have (not to mention the 2 almost new filters that were in the leaky filter units) and try some other brand. It's really too bad the filters don't have a longer life as the water that the filters deliver is so very much better than untreated tap water. Oh well, it's off to the filter store to try the next brand. Water all around the sink and around 80 dollars worth of unusable filters and refills.

I have been using Pur 3 stage faucet mounted water filters for almost two years now. I have tried the silver, black and chrome models. ALL (and I repeat ALL) have developed cracks and leaks at various places (the faucet mount; the swivel mount; the current one has three pinhole leaks that squirt out from under the peep hole in various directions). I have yet to have one housing last more than one and a half filter lives.

During my next visit I installed it, using the front cover from her filter's housing since it had a working indicator light. Less than two weeks later, my unit began to leak from the bottom side of the attachment ring. This was mentioned to my Daughter during a telephone conversation, and she replied that her unit began leaking as well, and had been removed. I believe there must be a defect in the design of the faucet mounting mechanism on these filter systems. What else could explain the same identical failure of three units? The only consequeces were aggravation, inconvenience, and a waste of money.

Pitcher filtration does not do anything. Zero water pitcher removes everything. Ran water through Pur Filter, tested it and reading was 164 sames as unfiltered water. Ran water through Zero Water Filtration pitcher system and reading was 000.

Pure Flow Water Filters installed a home purification system on December 7, 2007. On January 8, 2008 a water leak was detected by our water company. Over 100,000 gallons of water had leaked and was standing in our crawl space under our house and had been doing so since the initial installation. The company admits responsibility due to improper installation but does not want to pay for the damages, nor to remove the system and cancel billing. Now we are being harrassed by the credit company that finances the system. We need help.

I emailed P&G because we had bought a faucet mounted water filter a few months ago and it had started leaking. I explained to them the location of the leak and also told them I no longer have, the receipt, box, or manual (this contained product id number). The only info I could offer was the model and that I had owned it for a few months. They emailed me the very next day and told me to expect a package within the next few weeks. I assumed they were sending a replacement part. I received my package today (only took a week) and to my surprise they sent a coupon to purchase any Pur faucet mounted water filter for free. I give them a thumbs up for service.

I purchased a faucet mounted Pur Water Filtration System ModelFM-944/ FM-9500. After only 2 months, the unit stopped working. No water would come out at all. The red filter light wasn't on, but I disconnected it anyhow until I could get a replacement. (Now from what I read I am glad I did to prevent it from bursting.) When I did replace the filter and try to put it back on the faucet, it wouldn't tighten enough to not leak, after the third try the unit now sprays water all over and the thin filter gasket is bent inside. I know I am a novice to plumbing but this one is a no brainer. It shouldn't be this difficult to attach properly. I think with what I have read I am changing products.

Simply put, I've had 3 in a row and they've all cracked at the same point (the wavy threading wheel that fastens the device to the faucet head). And within a very short period of time when I went to change the filter. It didn"t seem to matter if I left the opening cap to the filter loose or not.

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Economic is have to buy another system. Consequences are psychological---much frustration and inconvenience.

I purchased a pur water filter and developed a leak.I emailed the company, they sent me a new one now this one leaks. This was all in a 14 month's. I am totally unhappy. Also there are no children living at home and we don't entertain a lot

We purchased a Pur water Filter Model #FM 4700L in February 2003. The unit worked well until March, 24, 2005, when the plastic housing split about 3/8 inch behind the threaded lip of the filter housing. When my wife turned on the water switch, the housing burst, soaking my wife, the ceiling, walls, cookbooks on an open shelf, windows and everything else that was within the area. Fortunately, the entire housing did not split which would have made the filter itself a flying projectile due to the pressure and would have injured anyone it struck. The housing itself split from the base of the water switch clear around the unit to about 1 1/2 inches from the opposite side of the water switch. This is a poor design.

Had bought 4 different water filters and 3 had the seals brake and leak and the last one at the adapter part that conects to the faucet mount. Mod. # FM-3000 / FM-3550.

There wasn't any damage, per say, but the plastic housing is totally distroyed. How soon can you send me a new one? We really like the product and would like to get it replaced, asap.

No particular damage, except frustation when trying to us the faucet as before. There should be a simple fix on the part of the company.