PropertyRec.com Reviews

I was being charged for an ongoing fee that I didn't approve. Robert was efficient and solved the issue for me. The ongoing charge was canceled and a $20 refund was issued. Very good customer service, which is unusual these days.

Quick access to available property report. Very helpful in getting the information that I needed to determine property location and property lines. Monthly charge is kind of hidden though. Be careful when you sign up.

Question answered quickly and efficiently. No problem receiving response from representative. Response was appropriate and received in timely manner. Very easy way to ask question and very happy I didn’t have to wait for representative.

I was taken care of within two minutes of contacting your company. Very professional and thorough. Could not have been any smoother. Thanks so much. I just no longer needed your service, so I canceled my subscription.

Support Staff was very helpful. The information that I did receive in the initial report was helpful to my case. Hopefully, this part of my problem with the Estate has been solved. Thank you, again.

Kimberly understood my problem and solved it quickly. I really appreciate her understanding! She was polite and professional. She reviewed my case and took action. I won't mind recommending this site for looking up properties.

Customer service is great. They cancelled my service almost immediately after the request. I was able to get all the information I needed on the report, but I don’t recall ever signing up for a subscription service.

Quick, easy, convenient, good customer live chat service; sent email confirmation and a text confirmation of the account being closed; answered all questions in detail; would recommend to family and friend when trying to survey their properties.

I signed up for a $1 property report and was also charged $9.95. I tried to cancel online but could not find a link to do that. Sent a chat message requesting to cancel. Agent promptly canceled account. Agent gets five stars. Company gets 1 star.

Paul did an outstanding Job in helping me navigate the information. His directions were clear and he demonstrated high professionalism and was very courteous. He is a type of person that would be an asset to any organization.

I used the chat feature to request closure of my account to stop all further charges after receipt of the report I wanted. The representative was quick to respond and act and it was almost too easy. I will be following my card account to make sure no further charges are levied. If this is as easy as it appears, I will be extremely happy and will spread the word!

I just wanted to check the names on the deed of the house and didn't realize there were going to be so many fees. I used the live chat and the representative was able to cancel my account without any pushy questions or long drawn out process. I’m a bit older and online processes are confusing so I am thankful for the quick and easy cancellation. I will going into the office to request a copy. Thank you.

The website was very intuitive and the report I received was extremely detailed and thorough. I also received excellent customer service when it was time to end my subscription.

I ordered a property report in August 2024 and had a couple of questions that were answered in a helpful and prompt manner. I only needed the one report and thought I would only be charged once. I discovered in February 2026 that I was being charged a monthly fee since August 2024 and I contacted them to cancel and to ask for a refund. They promptly responded, closing my account, and issuing a refund other than the one time fee for the month I ordered the report I needed. Great customer service!

I needed help closing an account I did not know existed until I received an alert from my bank. I used the chat option on property recs; Charles was able to close the account and start the process of refunding the charge on my account.

I noticed a charge on my account, that I thought I canceled weeks prior. I called the person. Stated the account was not active. I needed more answers, I decided to use the chat. That person noticed my account, canceled the account and refunded the money.

Report provided as promised. I needed it to help with a home project to build a new deck. Customer support resolved billing issue with no frustrations. I can recommend to people who are considering using this service.

I noticed a charge that I didn't expect. I thought I had bought a singular report & not a recurring charge. I contacted the site & chatted and the account I was unaware I had opened was closed for me and I was given a refund. Very quickly handled. I was quite pleased.

I was wanting to cancel my membership. I did a live chat and Katherine was very quick and helpful. She was able to stop the payment and was very kind. It was nice to have fast great service. I would recommend Katherine for assistance.

I was gathering my tax documents and happened upon this site. They provide a great deal of information on properties, but I had accidentally subscribed to a ongoing package. Customer service was able to help me quickly rectify my mistake, and dealt with me honestly and helpfully.

Alexander was quick and efficient and explained why I was charged on my credit card. He let me know that I could cancel at any time and I told him I would appreciate it if he canceled. He confirmed that my account has been closed. I told him that I appreciated it very much. He was polite and easy to deal with explaining everything to my satisfaction. I wish all customer service representatives were as easy to deal with as Alexander. He would be perfect as a trainer for future employees.

I needed to look up some property records, and the service was very useful. One of the counties that I was trying to get records for didn't have their own lookup service. I signed up. Was able to easily lookup records.

I had a question and George answered it quickly and professionally. Thank you for your courtesy and understanding. There was no additional hard sell tactic. Normally I don't like the Live chat feature but this was a good experience.

Property Records has an excellent search engine that is straightforward to use; the resulting data is comprehensive and exceeded my expectations. A hidden bonus of the site is excellent consultation through the chat box. The site is well-designed and provides the desired product.

PropertyRec.com helped me to obtain information about properties I had owned in the past and a few other things. The service was quick, efficient, and accurate and was done for a very reasonable price. When I had collected all the information I needed they made it easy to close the account. I recommend them highly.

Fast service, and the chat help was quick, easy and super helpful. Definitely recommend! I needed information for a case, and this provided me with that in less than an hour. Once I needed to finish business, chat help aided me in concluding quickly and easily. VERY well done.

I contacted Virginia thru the Chat feature. I was billed another $20, which I hadn't expected. Virginia took care of it quickly by closing my account to make sure I am no longer billed. It was very quick and painless!

Great customer service! I worked with two different Reps on different days. Representative Patricia and George were knowledgeable, responsive and provided accurate information. My questions were handled promptly, making everything smooth and easy. I really appreciate the professionalism and attention to detail.

I initially received the wrong report and charged too much in error, but the customer service agent, Robert, was very helpful and responsive. He issued a refund very quickly and sent my issue to his Data Specialist.

I needed to cancel my account as I was no longer needing access. I found the live chat on the public records website. I used the chat and had a very Quick response and prompt removal of my account. They were able to pull up my account quickly and avoid further charges.