Patio Enclosures Reviews

The neighbors next to me a few years back hired Patio Enclosures, and they referred me. The sales process was great and I got some good deals that were going on at the time. I'm very satisfied with it. Installation was perfect too. I inspected the work myself, not that I know what I'm looking at, but it looks great and through all this crazy weather, so far, it's been perfect.

Patio Enclosures was pretty quick in planning out the job. It was within three to four weeks. We had a back patio that was attached to the house, and we just enclosed that. They got the installation done in a day. They did good work. I had a rep come by yesterday and take a look. It wasn't cheap. But you pay for quality. The only thing is that they were supposed to do a final inspection, and I've never been contacted for a final inspection.

I called Patio Enclosures using the number that I got off the website and within minutes, I got a phone call setting up an appointment. The salesman came a few days later, took a look at everything, and showed us an example, and a kit of how everything would work. After he was done, we went ahead and proceeded with Patio Enclosures. They told us it would take six to eight weeks. After we agreed, somebody came out and did a measurement within a few days and then everything was ordered.

We've had a back porch that's been uncomfortable because the screens kept getting torn, and we kept replacing them. It wasn't a fun space to be in. We wanted a nice space. Our experience with Patio Enclosures was very good. The salesman we worked with was Tyler, and he was wonderful. I kept getting the phone calls. I had a little trouble because they told me a date, but then nobody ever called to tell me when or how. And that was the frustration with Patio Enclosures. I kept having to call them. Then they told me a day, and then the guy didn't show up until 1:00 that afternoon. I didn't understand that he had to go and check out the materials and load them in Birmingham, and then drive the two and a half hours to Columbus.

I already had a screened-in porch that I spend a lot of time out there. I intended to get retractable vinyl windows. I saw Patio Enclosures on social media, and I called them to get a pricing quote. Then they came out and gave me some options and shared with me the value of making an investment in something a little more reliable. We then came to an agreement and a plan that worked for me, and we did it.

If I could give them a zero review I would. It has been over two years. Still not complete, The whole thing was a nightmare. Room still leaked. Locks not on windows. Just unreal. Then they wanted more money. Do not use.

The guy right behind me has the Patio Enclosures and I like what they did. I had one guy doing the installation, and I could understand it could be done by one person. It took him two and a half days. It could have taken a day. That didn’t weigh in a factor to me. I was, “Okay, I can be patient.” Overall, I was very pleased with the installer. Dude was very meticulous. I love my sunrooom. A friend of mine came over yesterday to check it out. He said the B word in a good way. I’ve already recommended Patio Enclosures to three people.

I found Patio Enclosures online when I was doing some searching. I reviewed a lot of the online photos and found something compatible with the project I was planning on doing. So, I went ahead and contacted them. All the folks I dealt with there, even the salesman, were very good. I was pleased with everything. I had a screen-in porch, and the pollen gets heavy in April and May. And we wanted to have an enclosed three season room. The thing that surprised me was how quickly it was that the whole project was completed. They started building the equipment at the factory and it was within four weeks. The actual installation was a couple of days. It was outstanding. It turned out well, especially once we ended up contacting Empire Today to finish off the flooring. It's a big difference. We're very pleased by it. I would recommend contacting Patio Enclosures, and I would show my room.

I was going to wait until they got things corrected but after 10 months of trying to have my enclosed porch completed, I cannot wait. The constant changes in personnel and poor communication has gotten ridiculous. First, they had the wrong screens, and one of the screen doors kept falling off the track. It took three months to get the right parts and "correct" it. Then water kept leaking in through just about every seam. A couple more months to fix that, and guess what, still not fixed. Waited for someone to come out again, look at the problem, say they were going to order new parts and schedule them to be installed. They would contact me and let me know.

When we wanted to take down the screens and put in glass, Patio Enclosures had a mailer. We gave them a call to get an estimate and all the experiences were good. We started in February and they did the job in April. The install went well though we had to wait for the parts. They had to order the panels. The installers were very helpful as well as the measurer. He noticed that the foundation of the corner of my house was sagging. He pointed that out and they recommended I get that looked at before we do the job. They weren't just out to get their money and leave. They wanted to make sure the job was going to be up to our satisfaction.

Patio Enclosures seems to be a more professional company. Four months ago, we moved to Alabama. Before we even moved here, I said I want a screened-in patio because of health reasons. I don't need all that pollen. Patio Enclosures was able to design it the way that I thought would be best for us. Everything worked out fine with the installation. There was one problem that came up, and the company rectified it a few weeks later, and we were good after that. Overall, it was a good experience. I got what I wanted, and they very professional. The patio looks good. It looks like it's part of the house. The colors and everything matches.

A postcard came in the mail and then, I saw it on Facebook. I reached out to Patio Enclosures and someone came out for a presentation. It was excellent. The rep was very professional and made me feel very comfortable because I'm not tech-savvy. He explained everything to me and showed me a picture. The young man guided me through the experience that led me to say he had shown me exactly what I wanted and that we were gonna go forward. A couple of days before the installation, the guy called and I explained that I wasn’t going to be there. He said it was okay.

We live in a very rural area and have a lot of horses around us. Our patio is filled with flies, and we never use it. So, we went ahead with Patio Enclosures. They were very helpful, and they gave us several good ideas. We had two options. They went through a lot of ideas, and then we settled on the one that we ended up getting. We had three guys come out for installation. They were very quick, very knowledgeable, clean, picked up after, and left nothing behind. Told us exactly what they were doing as they were doing it. They were really good. It went very smoothly. We ordered things where the screens had to be built, and so it took a while. We ordered them in January. They installed them on the 1st of May. The product looks like it will hold up, and it's of good quality. All in all, it's been a good process so far.

>>>>WARNING<<<< in our opinion, based on our personal experience with a porch glass enclosure. In our opinion, DO NOT DO BUSINESS WITH THIS COMPANY. Their product is great but, they sent roofers to do the install and it has been a nightmare. We requested a supervisor to come supervise and advise the roofer on how to install and he never showed up nor did he call us as we were told he would. His name was Steve and the person who charged our card without being given approval was Jennifer. They charged our Citi credit card without getting our approval, which is fraud, according to the credit card company. The credit card company ain't happy with them either.

The work took longer than I thought it would. Patio Enclosures had problems getting the glass cut. But other than that, the workmanship was fine. It was just the length of time getting it there. I bought it in January, and it ended up not getting completed until the middle of May.

We have a small area in front of the house, and it was kind of falling apart, so we had to rebuild it. My husband chose Patio Enclosures. The sales rep was a good guy. The installation process was very quick, too. They said three days, but they did it in two. The first day they were here about 10:00, and then the second day about 7 AM. The sunroom looks pretty good. My husband had a little trouble with the lock on the sliding glass door, but then later on, he went, and he didn't know why he couldn't maneuver it before, but it's a different kind of lock than we're used to.

Patio Enclosures seemed to be the best. They follow up and they are knowledgeable about what I want to do. The whole team was good. The sales guy that came out, Carlin, had some background in this. So, he had knowledge. He was a pleasant kind of a guy that made us feel at ease with dealing with the company. Then there were follow-ups from the young lady as to when the process was going to happen. At the beginning, they had to change the dates a little bit, but everything worked out for us. The other team that came out who did it did a great job. The installation process was smooth, efficient, and they didn't have a whole lot of questions for us. We talked a little bit before the project started. They left and came back the next morning and finish up as advertised. The product seems to be great. I've not had any issues since it was installed. Everything seems to be in working order. We got what we paid for.

I wanted to enclose my screen room into a three-season room. I used Patio Enclosures and experience with their team was excellent. They were very professional and very timely in the information they were giving me. The people who did the job knocked on the door when they got here and then started working and didn't really cause any disruption in my day at all. The final product is great. When they installed it, they cleaned up everything that they brought in and it was perfect.

I went with Patio Enclosures when I was replacing a previous sunroom. The experience was pretty good. The people that installed were very good as well. They were courteous and clean. The sunroom has good quality. However, the price was terrible. They're way overpriced.

I knew what I wanted, but I didn't know how to get there. Patio Enclosures popped on my feed on Facebook and I did the little thing they had, then they contacted me. Initially, when they told us the price, my husband and I were hesitant because that would cost a whole house for somebody. Then, they said they had some different incentives and we realized that we could do it. Everything was really good. When the gentlemen came and did the work, they got here a little late. I had an appointment that afternoon, but I left them. They didn't clean the windows but as soon I called them back, they got somebody out here and took care of that.

Andrew was fabulous. He answered all of our questions. He had samples to show us and went over all the details. The installation was great. Carlos and his other co-worker that came with him were great. They came when they said they were going to come. They did the work. They were super polite. They cleaned up after themselves every day. They were always communicating what was going on, and showed us things partway through. If I needed to hire someone for my own company, I would have hired Carlos.

The Patio Enclosure team was good. They were very friendly. I was given a timeline on how long the installation process would take, and they were able to complete everything within that time frame. The sunroom is not ready yet, but it's getting there. I just got to go get some furniture for it, and then have to go in there and paint the room. The Patio Enclosure team did what they did, and I stayed out there waiting. The timeline was perfect. When they finished, they showed me what they were working with. They had to replace something because they said it had a little minor fracture in one of the windows, and they did as promised. They came back and they fixed it. I would recommend Patio Enclosure to other people because a lot of people been inquiring. I told them who did it.

Patio Enclosures had a $500 discount if I went with them, but I had to do it then. So we worked with them and the installation went pretty good. They did it when they said they would. They do good work. It's overpriced, but we're happy with it.

We used Patio Enclosures for our patio. Everybody else wasn’t able to do full glass like I wanted. Everything was great with the salesman. Everything was fully explained. I can give him 10 across the board. The installer stayed past dinner time, but he finished the job good. It was above and beyond.

We've already had a sunroom. Patio Enclosures put it in about 17 years ago. It had the sliding glass doors, and the rails were getting bad, and with what it was gonna cost to replace the rails and everything, we just went ahead and upgraded it. Our experience is kind of a mixed bag. They told us they'd send a crew out, and it would be down in two to three days. I didn't realize the crew was one man crew, which I have no objection to him. He did a fabulous job. He was professional and precise, so I can't take that away, but it took him a week to do it. I took some time off from work and I just decided to stay home because you don't like anybody working at your house when you're not available. So, it ended up being that I sit there all week and waited till he got done. The gentleman that did the work was Luke, and I give him an A+ or 10+.

Patio Enclosures' customer service through the sales process was good. There wasn't a whole lot of communication leading up to the installation. Once they got the installation going, they got it done quickly, and they did a pretty good job.

product better. I saw them at the Home Show, and that's where I talked to them. They said, "We just happen to be having our anniversary sale of being in business for 50 years." And they had a good percentage off. I said, "That's why I'm here to talk to you guys. I need you to come out and look at it and give me the bid." The guy at the Home Show was very nice, and said, "We also have an extra percentage off from the Home Show, so you're getting the anniversary incentive and the Home Show incentive." I couldn't pass that up.

I liked the demonstration from Patio Enclosures that showed how the doors and windows open and close. I also really liked the iPad rendering to show me what the final product would look like. My overall experience with them was great and I would recommend them to others.

Patio Enclosures came when they said they would. They were prompt and professional installers, and did what they needed, except for the two little things that had to be corrected. They had to flip the door. They had it installed backwards to where it slid one way, and it was supposed to slide the other way. They had to come back and fix that. Also, they didn't have all the glass pieces, and they had to come back and install the rest of the windows, which were solid pieces of glass. They did not open. Other than that, it was a nice experience. Everything about it was good, from the minute Bob came to the house, we met, he drew it out right then and there, showed what we were going to get, explained the product, had the product on hand to show us what it was going to be, to the guys coming and installing. They were professional and easy to work with.

I had an excellent experience with Patio Enclosures. It was easy, thorough, and there are a lot of representatives to make sure the project goes well. The installation was carefree and simple. Patio Enclosures told me it would take one to two days, and it took two. The installation technicians saw a flaw in one of the products and offered to come back and replace it at no additional charge. Even though it was a deal that I signed the contract for, I would have liked to see 1,000 or 2,000 less. Other than that, the sunroom has the TV, couch, and furniture that were never able to be put out there before.

I am a person who depends on reviews ultimately to help me decide on a company…. unfortunately I must’ve read the wrong reviews. I give this company two stars not so much because the quality of the product but because the way the company is managed and all the lies that were told to us in the process. We bought a home that already had a Patio Enclosure room on it with just screens. We decided to put the glass sliding windows single pane and would lose half of our screens by having sliders going all the way around it. When we met with the salesman originally very important question to us was are the screens going to be on the inside (for pollen and Clean winter storage), he said yes.

We got tired of dealing with the screen porch, getting so much pollen and dirt being blown in and tracking into the house. We looked at different products and had a sit-down with a couple of salespeople, and it looked like the quality of Patio Enclosures' products was better, and the pricing was within reason. Their salesperson was very knowledgeable, offered a couple of different solutions, and then also took the time to show us, picture-wise, what it would look like. We were told that we could visit the office and see the actual product. They do not have a showroom in Myrtle Beach, but in their office, they had leftover material. So, they made a conference room out of it. We drove down there and met with the installation manager. I was very impressed with him. He took the time to give us a demo. He took us back into the store room and showed us how the stuff came in. So, it was a good experience.

DO NOT USE!!!! I would leave negative stars if I could about this company. After taking advantage of my sick mother, having her take out a loan and charging her over 100k for a small sunroom, unbeknownst to my brother and I, they never fully completed the work by leaving the screen doors very wobbly and one of the doors off track as well as removing a bolt on the door and never coming back to fix. In addition, a leak by the extraction fan. My mother actually passed away before it was even complete.

Expensive, appeared to be a decent product, but glass broke on a door that is rarely used about a year after installation. After repeated calls, the several calls that were answered included false promises to make repairs. Six months later, they have not replaced the broken glass.

I called a couple of other places, but everybody was trying to sell me and they weren't necessarily listening to me. Then the Patio Enclosures guy came by. It wasn't like he was in a rush. He sat down and measured out. Based off what he got on his computer, he did what he did. He didn’t give me a roundabout figure. He showed me the product. He told me about it and just reconfirmed what I said. It'd be a nice space, and which it is. But the salesman had much to do with me going off with Patio Enclosures than anybody else.

We have a screened room and an open deck with no roof, and we couldn’t even go out there because of the heat. We liked the advertisements and positive reviews online for Patio Enclosures, and we decided to go with them. The sales rep was on time and explained everything very well. His computer program went down when we were in the middle of closing the deal and we had to meet up with him later and finish the contract. But his computer started working again, so he came back. He was very professional about that.

Call Patio Enclosures. We liked the price and the salesman listened very well. He understood what we wanted and the final product is exactly what we wanted. Also, the installation was good. The installers stayed on the timeline.

Patio Enclosures’ customer service was excellent. Everybody was prompt and on time. They explained everything that was going to be done and worked very hard all day. They just kept at it all day long and it didn't look like they took lunch. They were wonderful.

My wife was looking at patios online, and there was a certain particular one that she wanted . When she looked up, Patio Enclosures is the one that came up as far as the local distributor. So, we went over to Mauldin Road and hunted them down and talked with them. Their representative, Tom, came over, and he went through what we wanted. It was a positive experience. We enjoyed working with them.

I've owned this house for over 30 years and in the past, I purchased gazebos that I would put up in the springtime. But instead of investing every summer into something that was just for one summer only, I decided to make an investment into something that was a bit more in line with what I needed and also to add value to the house in general. I looked locally with some building contractors who have ads. But in the end, I ended up going to home shows. I was most familiar with the Home Show in West Springfield, Massachusetts. That's a biggie. I also attended one in Foxborough, and at both of those, I visited the Patio Enclosures booth, and they piqued my curiosity. Eventually, I signed up for the appointment, where I sat down with one of the representatives of the company.

I talked to different companies at the New Braunfels Home Show, and three companies came and gave me bids. Patio was the middle of the road, but I liked their product the best. There was another company that tried to upsell me with all these fancy doodahs. But the Patio Enclosures salesman was pretty honest with me. He told me, “We could do double pane, but you really don't need it the way your house is facing and stuff. You could do a single pane.” So, I was impressed and that was what I went with. It's quality material.

We've called the Patio Enclosures rep out here to do a different job, and it turned out to be more than we expected. So, we swapped to just getting a screened in patio. He showed us our options and demonstrated the product, and was polite, clean, quiet, little on the long side, but I am too. The installation was a two-day process for them because of some issues. But installation day went okay, with one exception. I was not happy that they trimmed the aluminum without a tarp underneath. There were shards all over the yard. I have a dog and my wife gardens. So, when we went out there to inspect the yard, there were shards and screws. They were happy to try to pick them up. But the damage was done. They couldn't get all of it. Other than that, the product is fine. It's a very strong, nice-looking cage. It goes up well. It's gonna weather a storm without any problems. It will give us the years we need out of it.

Had my patio enclosure installed in May 2025. Through a series of mishaps, our porch was measured and manufactured incorrectly but was installed by expert craftsmen. Then in November during a cold snap, one window had a stress fracture and looked like cracked ice. I called and relayed to them which window and was told they had all the information and would order a new window. This took until March and the installer came to change out the window, only to discover the window was ordered from the incorrect first measurements. The installer said he would have some words with the home office, since he had to travel from Minnesota for nothing. Jump ahead to April 28th and still no replacement window. I told the manager I would write a review based on these past experiences. I wish I had gone with a local company (which was also less expensive).

Beware! Beware! Proposal written on 1/19. Contract signed 2/23. Nothing is done yet on 4/22. Promises made still nothing done. But deposit and $ 30,000 gone. No communication, nothing. Do not use this company, the frustration and anxiety is not worth it.

I have been through three salespeople. The last two were amazing, not sure why they were let go. The plans were shown to me, and symmetry was very important to me. We worked together to make it symmetrical. The salesperson was gone, and another department stepped in and said he had to change the design, with symmetry as a top priority. The install team showed up, and they had different plans that were not symmetrical at all, not what was discussed, and not the 3-D image of what I was told I would get. I sent them away, waiting to hear from the main office. My advice is DO NOT GIVE THEM A CHECK! Pay with your credit card so you can dispute the charge more easily.

We were looking for a space between the inside of the house and the outside that wouldn't have the outdoor elements, but we could still feel like we were outside. The kids are tired of having to deal with all the elements, especially now in springtime. Everything's falling and growing. I saw the company, Patio Enclosures, and they weren't tailored as a sunroom, per se. It was more like an enclosure, and that's what I was looking for. So, I gave them a call and the first meeting went well. I was well-informed. So, we continued on with it.

Patio Enclosures did an excellent job with the installation of my patio. Even though there was some delay due to weather, everything else went well. I would definitely use them for any future projects.

This was a great job from beginning to end. We had some delay due to weather in my area but still they managed to finish on time. I an waiting for them to contact me again as I now want them to do the same on my back patio. I highly recommend the company and the crews for doing a great job.

From the initial meeting in September until completion in March, it was 6 months. That was bc the first crew came, did less than half of the job in November. New materials were supposed to be ordered but apparently they weren’t. Bruce came in February and was awesome. He had all new materials ordered and then in March Jonathan came with his helper and they redid the entire porch. Jonathan did an amazing job! He was professional and very detail oriented. I am very happy with my porch! Your company is only as good as your installation crew! It’s good that you have Jonathan bc he and Bruce made the installation happen and the final result is exceptional.

If I can give zero stars I would. Once they take your money they want nothing to do with you. I have a screened in patio. Screen themselves have a bent mark and small hole. The bottom frame corner is up and worms get in. They also used piece of wood under the frame. The other side frame is hanging off cement and the gutter is not properly installed. Absolutely no call backs. Salesman said his job is done.

The patio enclosure is significantly overpriced. I was quoted over $99,000 for a 10x10 enclosure, which is unreasonable—especially for a townhouse. The sales presentation was unnecessarily long, which now seems like a tactic to justify the high price. Even after a 30% “discount,” the cost came down to $69,000, which is still far too expensive. Additionally, I was informed that the project wouldn’t begin for another 6 to 8 weeks.

I am not able to use the space like I would like to, which made me decide to add the sunroom. My next-door neighbor changed to glass enclosures, and I liked the structure and the way it was done, so I went with that. The customer service guy from Patio Enclosures answered all the questions that I had. I've had different things done in the past, and he was very upfront about what they could do. He was very knowledgeable about his product. The installers got the installation started but it got delayed because of the snow. But when they said they were going to come out, they did, and when they couldn’t, they informed us. And they came back when they said they were going to. They showed us how to use everything after it was completed and explained things that we may notice. They told us to reach out if there were any issues and they would correct them. So, they were very knowledgeable as well.

Had an appointment set two weeks prior with Patio Enclosures. They waited until the day before the scheduled appointment to leave a message stating, "unfortunately, at this time, the company has decided to no longer take on new business in the area and the appointment scheduled for March 10th at 2 PM has been removed from our calendar." Seriously, they wait until the day before to determine? Sounds like they must be going out of business.

Well, my sunroom was being built. One of the construction staff accidentally created a hole in one of the screen doors. I was promised by multiple managers that they would fix it and even got a date and time scheduled. No one showed up and no one called. The project has been done for about four months and I’m still trying to fight with them to fix the screen.

I've used the patio enclosure every day. I love it. My friends have been over to see it, and they think it's very nice. I'm very happy with it. It's good quality. I let myself spend the money, but it was expensive.

I looked at different companies and opted for Patio Enclosures. The team was excellent. They were superb and came in at the time that they said they would. They cleaned up their mess and were very respectful of my light carpet, and they put on shoe covers. The price was reasonable and in my price range. I would recommend them to someone who's planning on getting an enclosure. The team did a great job, but I wanted a different screen, so they're coming back to install that in April.

We saw in a magazine that Patio Enclosures had the type of windscreen we were looking for. So, we decided to purchase from them. The product is great but expensive. Also, their sales guy overpromised. When the installation team showed up, it was completely opposite, but they made it right. They were fantastic. They were just shocked at what the salesperson told us.

I've been wanting to add a sunroom to my home. I was looking on the internet and I picked Patio Enclosures. They were the first one I reached out to and their reps were very nice. The presentation took look enough for me to see everything and for the installation, they gave me a timeline of one to two days. On the first day there was a team of six that came out. They were only here for three hours, then the next day they were here for five hours. But on the third day, they stayed and got it finished. They showed me how the sunroom works and how to lock the screens. They were very helpful. So far, I use the sunroom to relax but I hadn't been in it very much as we've had a couple cold days. Other than that, Patio Enclosures did a very good job and I was very pleased with them.

The look of the sunroom from Patio Enclosures really drew me in, and the fact that the salesperson had a virtual design capability. He showed me a picture of my current porch and how it would look with their product installed. It was a close enough representation and I liked that. It met all expectations aesthetically and quality-wise. The price was reasonable, too.

Excellent Product. Excellent construction team. They build with perfection in mind! Customer Service is excellent and their communication with us was great. Our project had to go through the local Zoning Board first and their permit specialist G ** was very dedicated to getting the approvals.

The two installation guys are the best really happy with the job they did. They removed all of the old screens and framework. Installed metal sill, which included a new sealer to existing concrete pad, new top and bottom tracks to receive the new windows and screens. Identified the existing and exterior walls outlets and schedule the electrician to install new electrical outlets on both front and back walls. They don’t come any better than anyone else.

I hated the fact that my patio was open and I felt like everyone else was enjoying it more than me. Patio Enclosures sent the brochure and I took a look at it. Then I went and ordered a sunroom from them. The rep who came to my house was good. He did the installation in really bad weather and he did it by himself. So, I take my hat off for him. The installation didn't happen within the timeline they gave me but that was because of the weather. If it wasn't for that, it would have been done on time.

Our home is a new build and I wanted to do a three-season room so I could use the covered patio more of the time. I went with Patio Enclosures and they were pretty easy to work with. They kept me informed of when they were going to come and when they were going to take my money. They told me when the product was going to be delivered, and it was delivered when they said it was going to be. The installation took a day longer because not all the correct parts were delivered. They had to come back a week later for another part that wasn't delivered. Also, the main door screen was damaged, but they replaced that.

Considering the view of the mountains at the back of our place and not worrying about bugs and cold and hot weather, we decided to get a sunroom. There were two teams from Patio Enclosures. The first team that we spoke with got all the plans squared away and they were good. I didn't have any issues with them, except communication was a bit lacking, because we were told they were going to start one day, and then they never started. We had to call them to find out, “Hey, I thought you guys were going to start this day.” Lo and behold, it was a different day, so we had to readjust our vacation to make sure that everything was coming up and up. Some of the measurements were also off. All in all though, it was good. There were no major issues.

I googled sunrooms and Patio Enclosures' was the most prominent. I had a Jacuzzi that I never used because it was outside. I live in Oregon, and it's either too cold or too hot. So, I put the jacuzzi in the sunroom, and now I have a TV in there. I have hooks and everything so, now, I use it a lot more frequently. Most of Patio Enclosures' team was very good. The team that physically put the sunroom up was very accommodating. The individual who sold me on it was very good. The project had to be postponed four times for various reasons. So, therefore, any associating appointments that I scheduled based on their time frame had to be rescheduled. So, that was frustrating.

Patio Enclosures had exactly what I wanted and my experience in working with the team was excellent. I would hire them again. They were in and out of here in record time. The sunroom is great. It's a little cold where we are, but I put in heaters, and it's wonderful. The price was more than I wanted, but in the end, it was very well worth it. I feel I got a fair product for my investment.

My brother introduced me to Patio Enclosures and when their team came out, they had a good attitude. They did the job quickly and did it right. They finished everything that day, and we love the quality of work. I had forgotten to put the lock on the door. Had the lock put on at first. That’s the only thing I had to call them back. But otherwise, it's nice. Anybody who comes on the porch says the sunroom is nice. It adds to your house and you’ll enjoy it.

I believe this was a horribly overpriced option. The estimate started at over $60,000 and with discounts lowered to the mid $40,000 which was totally unreasonable. I cannot imagine who you be taking advantage of to take on a similar project.

We sold our second car and had some money to add a sunroom to our home. We went with Patio Enclosures, and everything has been good. I wasn't having any luck with the other contractors. They were either not answering my call or not getting back to me with the price. On the contrary, Patio Enclosures was easy to work with. They came out on time and got everything measured up and ordered. The installation was quick and easy. The sunroom is expensive but it looks really nice. It gets sun so even if it's cold here, it warms up in there.

We couldn't really utilize the screened porch that we had because of all the pollen and I'm disabled. My wife's having to clean it by herself, so we decided to get it enclosed so we could actually enjoy it. We really liked our first meeting with Patio Enclosures and we knew from pricing with a couple of other friends that they were in the ballpark. The installation process went well. They left out a couple of transoms. We advised them of it on the final inspection, and didn't make any offer to come back and do it, but other than that, it was really good. They were very good at cleaning up. The crew that came out explained to us how everything worked and they were patient when I asked my dumb questions. I really appreciated that.

From start to finish, Levi was the representative. He came and he listened. He gave me his perspective and he incorporate what I wanted with what they could do, and we came up with a great arrangement. I felt very comfortable with him. I had some concerns with the contractors because they damaged my property and they did not cover up my existing structures, which led to concrete damage. They blacked out one of my cameras.

We were at a home show and got in touch with a couple of different companies that were doing this type of work, and had them come out and give us estimates. We decided on Patio Enclosures. Everything went good. They were able to do the installation all in one day. They did have an issue with the transom that was over the exterior door. That's where we had problems. They were able to get it installed correctly after about a month. They did issue us a gift card because it took so long to resolve the problem. It's fine now, but we had to go back and forth. And if it wasn't for our project manager, I'm not sure we would have been satisfied.

Everybody in the neighborhood has a sunroom and I wanted one. It's a condo. They have Patio Enclosures. I went with them and everything was perfect. I think everybody should do it, too.

Our experience working with Patio Enclosure was all very positive. The salesman came on time. He explained things in detail, answered all my questions, and it was very good. The crew that installed it was excellent. They came and they went about their job and they were very neat. When they were all done, it was just perfect. Others should go for it. You'd be surprised what a difference it makes in your house when you add this amount of space. We live in a relatively small house, so it's like adding a whole room to the front of your house.

Working with Patio Enclosures was good. The installation went smoothly and it was fast, too.

If I could rate 0 stars I would. This has been a nightmare of an experience. This project has been ongoing for over a year and a half. The sunroom is now leaking, moisture around the windows and no wiring nor installation has been done. Numerous calls, voicemails. and sent pictures with no response. DO NOT do business with this company, for your sanity find someone else. I am in the process of contacting my local news.

I've been looking for a good company for a number of years and finally, Patio Enclosures had a solution that we were happy with. But the contractor that put up our sunroom wanted me to sign off that it was completed so he could get paid two days before it was done. So I had to call his supervisor and he said that we couldn't do that and that they'd get him paid anyway, so I shouldn't worry about it. So the contractor put us in a bad spot. Then, he got hurt on the job and he took about three days longer than he was supposed to take. I had a floor going in in that room and I had to cancel that job since they couldn't get it done for a whole week because the sunroom installation wasn't completed yet.

The Patio Enclosures team were all good. They did what they needed to do and if there was a question, they could always fix it. We had a unique situation in that we already had a big, covered deck and it was just enclosing and adding the windows to what was already there. It was a matter of not having to worry about pollen and dust. We could use it more frequently. It's a nice, extra space to get away to and almost feels like a retreat or a vacation. We have had friends over to relax and enjoy it as well.

I moved from Florida. There's a lot of flies here that we didn't have there. I needed something to stop the flies from getting in every time I let the dog out. I went to a home show and saw Patio Enclosure's booth. I stopped and started asking questions. I wanted to know how much it would cost. We were able to design the room ourselves. The rep had the software on his laptop. We were able to see things that we wanted exactly how the sunroom would look beforehand.

I live by a lake and I was tired of fighting the spiders. So, I wanted to enclose it. Patio Enclosures was the first company we called. They came and gave us a bid. We liked the way they looked. So, we went ahead with them. As far as the design, you tell them what you want, then they design it, and then they show you on their little iPad, and then you go from there. You can see it before it's done. The windows and the forms are already made, and then they have to put it all together. Overall, the installation was great. It took them not even two days. Everybody has been great. They followed up with us a couple of times.

I've been thinking about adding a sunroom to my home for years and I just made the decision to pull the trigger and do it. I interviewed several different contractors that offered the same type of sunroom and I was very impressed with the Patio Enclosures salesman that came and made the offer and explained everything perfectly. He was a straight shooter and that was one of the reasons that sold me the product. Also, he kept it within the budget that I told him from the very beginning. Everybody that I worked with with Patio Enclosures was excellent.

Patio Enclosures did a really good job and I've already recommended them to a couple of friends. Their product is very nice and the installers did a really good job. Their pricing is not cheap, but they're good quality.

I had Patio Enclosures come out in 2018 and I was not impressed with them. I used them again recently and this time, the communication was wonderful. Everybody that showed up here was top-notch. Initially, I hesitated to go through them again but it was stupid to go through somebody else when these are the one who built the sunroom, even though I didn't like them. I wanted it glassed in 10 years ago but I couldn't afford that. So I called their guy and we changed the contract. I just did screen. Now, I'm getting ready to retire and I still want it glassed. So, I bit the bullet and did it. The rep who came out, Aaron, couldn't have been nicer. He gave me a deal that I couldn't refuse and the value this time was great.

Outstanding service all around. From the beginning of the interview and explanation of the product and services to the ordering of supplies and the estimate time of job starting to the workers and detailing the work was Excellent.

The design, permitting, and actual construction aspects were well-done. Quality materials, and quality personnel. Reasonable price. We are quite pleased with the final product result. We would recommend Patio Enclosures to people who are interested.

Everybody from the gentleman that came to acquaint us with the idea of a new enclosure. To the measuring man, to the young man that installed the room. To the contact on the phone, was an extra-ordinary experience. Everyone knew their job and did it well. We are in love with our new room and use it frequently, even in cold weather.

The workmen were excellent. Professional. My issue is that they put my ramp on grass when I had 4x8x2 concrete blocks a few feet away from the ramp. Wood on the ground is a recipe for early wood rot. They did not ask about the blocks. I was told by Samantha, a customer service representative that placing wood directly on the ground is common practice. It seems to me that it would be quite simple to purchase some kind of stone or concrete block to protect the customer's investment.

I was very pleased with the deck enclosure. The men who worked on the deck were very kind and respectful. When I had a question they were very knowledgeable. This is a very good company. I would recommend them to any one. They are very reliable and on time. I love that they check in with you to see how things are going.

Operations for when the workers arrived to put up the enclosure and putting down the floor was done very well and efficiently. There was confusion between what was discussed with the salesman compared to what operations team conducted/recommended. Communication from customer service was limited and personally had to reach out multiple times to align on timing and other topics/concerns.

I have had the enclosure from Patio Enclosures since last February. The enclosure is beautiful, until you have an issue. The customer service is horrible. One of my dog damaged the screen frame on the storm door. I have called 6 times about buying a replacement screen. They still have not returned my call regarding the replacement nor have they even given me a price. On the same screen door, The stop seized up while we were opening the door, pulled the screws out of the door jamb damaging the door jamb.

The incredible disappointment that seemingly continues to go on and on is amazing. It seems that Patio Enclosures is a franchise that can continue changing things so they can avoid direct reviews. We were promised so many things with our contract and we quickly realized that this was a company we should not have signed with. Promises of "your project manager will call you to introduce themselves at the end of the week". Reaching out 3 weeks later to inquire when we will be meeting/talking to the PM and no joy.

We recommend against Patio Enclosures' sunrooms. Service is poor; door handles are brittle and easily break (three of the original six on our sunroom broke in the last four years); the company is hard to contact; and they do not answer messages. When we called asking how to proceed, we received a recording asking us to leave a message and a number which they would call. We did, but received no answer or even a message that they tried to call when we were not available. We ordered the three replacement door handles. They arrived without instructions for installation. We sent Patio Enclosures a second message on its website requesting instructions how to replace them. Again we received no answer. Moreover, we could find no instructions on the Internet regarding replacement. In short, we give this company a poor review and emphatically recommend against doing business with it.

What started out as an idea to add a Sunroom and enclosed my front entryway on 11/11/2024, has ended up as a huge financial, emotional and physical disaster as I write this review on 12/18/2025. I have a Sunroom that I don't trust to last through a storm because it leaks with caulking that is just piled in globs around the roof, white caulk on the bronze metal enclosure and it makes noise when the wind blows, damaged gutters that don't line up with the existing gutters so I have my own private (unwanted) waterfall, drip edge and roofing tiles damaged on a 3yr old roof that makes me nervous if a Florida storm comes through and a kickplate that is not secured on the front enclosure.

Don’t even think about getting your glass enclosure repaired. After the installation windows and doors do not work. My guess defective products are not an exception but a feature! After many calls to the main office there has been no response. I wonder if this is their daily entertainment? Hey Jane, listen to this fool! We already have his money! How about we go out for lunch now.

Updated on 03/27/2026: It's the end of March and we're still trying to get our door fixed after installation 7 months ago. On February 4, we were told that parts were in but since then, CRICKETS. The porch looks wonderful from the street, but what good is a screen porch when the door doesn't fit. My husband is fighting cancer and wants to enjoy the porch. They know this. Oh, and they ruined an expensive finish on our floor trying to rig a door jamb. I'm 74. Worst customer service I've ever encountered.

This has been the worst experience I’ve ever had. From the time contract was signed 5 months ago until now. I am stuck with a contract and they will not cancel without a huge penalty even though project is delayed due to materials from why we are being told. We cannot part ways and the company is not responding in a timely manner.

The customer service is the worst. They don’t return calls. They don’t communicate with customers and they don’t provide correct information. They quickly take your money. They don’t provide any service. I must have called them 2 dozen times and left messages with the salesman, the so-called project manager and even corporate headquarters, and weeks went by without any response. When I inquired about ending the relationship, they had already taken money from the loan and there was nothing to show for it. Crooks all the way crooks.

Had our existing deck rescreened and updated. The door was removed and replaced with sliding screens, which left a 3.5” high threshold which did not meet building code. The local building inspector then got involved and contacted them with what needed done to correct it. Their response was it would cost us $13,000. We took it upon ourselves and had our steps reconstructed to meet the threshold height for $1,300.00. Be very careful before doing business with Patio Enclosures because they DO NOT get permits and DO NOT adhere to building codes.

I have to keep writing reviews on different pages to get a response from someone. Nobody will call back. Messages have been left for Max and Shay. This company has taken 20k from my elderly parents 5 months ago and haven’t gotten permitting issue taken care of. We have been to the city and county and they say it’s the companies end. Do not use this company. They are a scam. Someone needs to call my parents back asap or we go to the media. This is fraud!!!!

Dear Patio Enclosures Management, I am writing to express my deep disappointment with the level of customer service and communication I have experienced with your company. I chose Patio Enclosures based on your high ratings and reputation for professionalism, but my experience has been far from what I expected.

I saw Patio Enclosures get 5-star reviews, so I went ahead and hired I them to convert a pergola/deck into a screened-in room. I wish I had seen all the 1-star reviews first, because my experience (in RI) is just about the same---poor communication, especially about the permit; poor quality work---gap under decking, rough metal edge, fingerprints everywhere on white siding, a lock that doesn't work---and a monthly payment before any work had even started. Once you sign the contract you're agreeing to a company-arranged loan for the full amount, in my case over $56,000, so you have no financial leverage when things go wrong. All I can do is write this review and add my voice to others that say "Stay away from this company!"

I strongly caution anyone considering Great Day Improvements/Patio Enclosures. Their representative pressured a homeowner into prepaying for a patio enclosure before HOA approval, assuring that approval would be “no problem.” The HOA ultimately denied the project multiple times, yet the company refused to honor its own contract, which requires a refund when approval cannot be obtained. Management attempted to justify keeping a large portion of the payment using misleading contract interpretations and demanded a signed legal release before issuing even a partial refund. The experience was deeply disappointing, stressful, and showed little regard for fair dealing or consumer protection. Anyone working with this company should insist on written confirmation of all representations and never make payment before full HOA or permit approval.

Please stay away from this company. A year ago (October 2024) we had them convert a back porch into a sunroom. We upgraded to double-pane windows as they stated this would help with temperature control so that we could use this room longer into the seasons. Well - the quality was horrible. You can see gaps to the outside where pieces were poorly cut and not sealed. Some of the seals of the windows are coming apart. We've tried to contact the company multiple times and rarely does anyone answer the phone. You leave messages and no one returns them. When you do get someone, they say they are "working on it" but then you hear nothing for weeks until you try to reach them again. It is now October 2025 and still nothing has been done. We are now seeking legal action. STAY AWAY!

Attempted to build without permit. Made unauthorized charges to credit cards. Incompetent subcontractors failed several inspections. Took a year to put up poorly constructed roof, which still leaks. Extremely difficult to contact. Employee turnover is extreme. We are working with a real contractor to undo the damage.

We decided to have our patio screened in and a second section to have a roof cover in June 2025. They said it would be August when it was installed. We were thrilled to find out it would be installed mid July. We were basically satisfied with the enclosure and the roof, although some places were merely caulked when the metal left small gaps. We were supposed to have gutter placed on the roof portion but that was not installed. We have been trying to get them to come back out to install the gutter which is in writing that it still needed to be installed. We have asked for compensation for an unfinished project only to be ignored. We were finally given a date to finish, but they never showed. At this point, we are angry to be paying for unfinished work and poor communication and follow through by the company.

The whole experience is a nightmare that is still ongoing. The salesman had a great pitch, saying that patio enclosures is the largest and best nationwide, etc. I signed the contract on 4/21. They didn’t get the city building permit until 7/18. Out of the blue one Friday they left me a voicemail that they will start installation on Mon. They were no show and no one bothered to call me letting me know the city wanted them to mark the place where the patio is being built. After numerous calls, emails and text, it was crickets for another few weeks. Then they were supposed to start yesterday. Again, no one showed up so I called them and was told that the foreman had car issue so they can’t make it.

The room itself is nice but the roof has leaked and it took them several weeks to come fix it, well attempt to and it still leaks. Terrible customer service. Would not recommend. We are now hiring a roofing contractor to fix the leak.

This is one of the most disgusting companies. If I could afford to tear down the room. I would. I am a disabled retired veteran on a fixed income. I am not in debt for sixty grand. First, I had to get HOA approval, once the plans were modified to add a foundation, which I paid for, eight grand, I waited and waited for the work to begin. I kept calling, sending emails, and kept getting the response that they were waiting for the permit from the city. I went to the city, paid for the permit and had the permit within three hours.

This company is an absolute clown show! On day 1 two guys showed up at 11:00 AM to start work. About an hour in we saw one of the workers publicly urinating on our lawn. They left at 2:30. They worked an average of 4 hours a day. They left our furnished three season Rome completely open to the elements and we were getting rain that day. They had to send someone else out to put plastic around. So many screw ups! Dented window rails, missing window locks, buckled carpeting, missing windows. This started in mid-July and is still an issue! Run from this company!

Disappointed about the patio room. I am writing to formally express my disappointment and dissatisfaction with the services provided by Patio Enclosures. Based on my personal experience, I do not recommend doing business with this company. Throughout the course of our interaction, my companion encountered numerous issues, including still not able to use the room can’t open correctly the window and can’t get out the only door leading outside because it’s not working properly. This started on April 30, 2025 and it was completed on August 21, 2025.Despite our attempts to resolve these concerns professionally and fairly, the company failed to address them in a satisfactory manner.

Once you sign the contract they forget you exist. We hired them to convert our screened in porch to a sun room AND replace our sliding glass door with a French door. In two days the "subcontractors" they sent completed the porch with all but one wrong-sized screen. We are still waiting on the door. No one returns our texts, phone calls, or emails. We have caught several different employees in lies! I am questioning the value for the money. I would not recommend them.

While the product itself is satisfactory, the follow up on problems and details has been extremely poor. We have been working on solving a door problem for over a year and it is still not solved, and now they are not returning my calls or emails. The people they send out to try and fix it either can’t fix it or make a different problem. We live in Minneapolis. I’m not sure what to do now. There is still a gap under the door for air and bugs to come in, and the frame has holes in it after the last guy worked on it! Beware! Follow up is poor and communication goes unanswered.

They do not stand behind their product. The first subcontractor installed the window components backwards!!! They removed and replaced the components, again a few were backwards. The room leaked. The next contractor removed the components and discovered there was no weather proofing used in construction. The leak got better. The secondary security locks are worthless because the frame is not the original that came with the glass. The screens will not stay in. The screens fall out with a good wind. The room continues to leak.

Not impressed. I told them several times that there was an issue with the doors. After the install the doors are in the wrong place. It’s taking 2 months to replace the doors. The install has issues and leaks. There are uneven connections that can cut someone. And then can never reach anyone without leaving a voice mail that takes days to return. Even when you get a direct contact there is slow or no response. The video of the rain leaking through the window won’t load.

Run far away. Our room is still not complete and we started January 2025. The sales will offer you the world on a silver platter with promises of communication and quality. We have received neither and it has cost us thousands. I hope this review saves someone.

This company took my money and made me wait months. Once installed, the key was bent, the lock did not work, and the customer service was the worst. After all this trouble, the company sent me a bill for no reason at all. Buyer beware!

The WORST experience I've ever had. The one-star reviews are true. I had many of the same experiences. Overpriced. Poor communication. Delays. Broken promises. Shoddy installation. They delivered the incorrect materials to the job THREE times. Each needed another person to measure. The space was measured FOUR times, yet they sent the wrong-sized stuff. Broke the trim. One slider window is unusable as installed. No refund or credit given despite promises to the contrary. Stay away.

DO NOT USE THIS COMPANY! We sat down with them in October in 2024, signed a contract, and gave them $20,000 upfront. The project was supposed to be started January 31st, 2025 but called and said that windows were damaged and they'd need to order new ones. They said they would call me March 10th, 2025, they DID NOT. I left 4 messages over three weeks, without any calls returned and even threatened to sue if I didn't get a return call.

Going into the 12th month! Nothing has started. Acct with Green Sky (Financing) was closed because of inactivity. Project should have been finished in November of 2024. The purchase window ,extended to 2/10/25, was closed on 2/13/25, leaving me with no financing. People I originally dealt with either no longer work there or are unreachable. (phone # not in service or they don't return calls) All I get are excuses for the delays. I was told more than once that they had gotten the permits. Not according to my city's online permit search. March 12, 2025 I was told that demolition was scheduled for 3/31/25. Nobody showed up; I was not notified of a change; also no permit! I was also told on Jan 30/2025 that the Patio room was ordered, even though the contract clearly states "Please note; materials cannot be ordered until GDI has obtained approval" I need answers now! I would rather lose my hefty down payment than have to deal with them anymore.

Poor communication, poor finishing, didn’t install per plan, didn’t adhere to terms and scope of project and tried to convince me to not require work as promised in contract. Required legal representation and still isn’t completed.

I recently had a sun-room installed by Patio Enclosures and completely wished I had not chosen them for the job. The experience was far from satisfactory. The craftsmanship was subpar, with uneven seams, shoddy framing and a lack of attention to detail. It is clear that poor planning played a role- measurements were off from the start so they had to redo the entire space, and even then, there were mistakes made from the original design promised. They did not fully complete the job and never returned to finish some missing details, they also left debris all over the yard. I expected a professional job for the price I paid, but this fell well short of the promised standard. I would not recommend this service to anyone looking for quality work.

Took a year from start of build to completion. Crew would show up for a few hours then disappear for weeks. Shoddy work. Very stressful experience. Not happy with finished product. Now can’t get them out for warranty work. Won’t answer the phone. Don’t return messages, texts or emails. Most of the issues have been addressed but not satisfactorily. Salesman said he would come out during build and oversee the build. He never did. Not even once.

Our project was a complete disaster. The initial timeline was utterly unrealistic, with a promised completion date months away from the actual start. The construction was a chaotic mess, with crews disappearing for weeks at a time, leaving the project unfinished and our home disrupted. They falsely assured us our hot tub would fit without modifications, which proved to be untrue. Despite this, they refused to rectify the issue. To add insult to injury, they demanded an additional $6,000 despite already being paid in full according to their own Servicer. The quality of the work is questionable at best, and we could have achieved a superior result with a local contractor for significantly less. I strongly advise against using Patio Enclosures by Great Day Improvements. You'll likely encounter delays, shoddy workmanship, and unnecessary financial burdens.

This company is inept and flaky! They bait & switched us. Offered us UV screen that they don't have, never did, never will (according to the text I received from an "office manager"). Supposed to be a 4-6 week contract, we are 5 months in & still not completed! Lousy communication. Multiple no show appointments. My work missed, loss of income. Predatory lending on a handicapped senior citizen! Horrible people & company. Do yourself a favor. Hire anyone else but these clowns!

I would never recommend using this company if they have Whites Consulting Group as installers. Almost every one of their rooms leak, they have poor management and do very poor work. Also the boss isn’t responsible or respectful to his employees. Whites consulting group runs through many employees due to this and they are untrained “professionals”.

Called this company to have an estimate done. Scheduled it 6 wks. out. Never got asked any info til the day of estimate and got told they don't do that kind of work and canceled. I canceled my day to be here. They can't even do the estimate part right. Glad they didn't get any further. Beware!

They installed in late October 2024. My son stayed with the two older gentlemen the whole time to try to make sure the job was completed decently. They told my son that the company makes them rush to get to the next job. Reading the reviews now makes me wonder where they get their next jobs. When they were here it was a cloudy week. After the sun came out we could see several cracks where sunlight was shining through so we had to call them to have a supervisor come out to do better caulking.

The patio has been completed for about a year. We designed and signed in Spring 2023. Took about 4 months to get the materials made, a month longer than their commitment. The build only took a few days. We used an existing roof and floor and replaced 40 feet of perimeter. Out with an aging screened in porch, in with a glass enclosure with 2 sliding doors. There were 2 issues with the install, screen door didn’t latch, and one sliding door was tight. Those were fixed in one visit, 2 weeks from when we called. The workmanship was very good to excellent! The room is well sealed, we use a space heater in winter and a mini split A/C to stay cool in the AZ summer. I am shocked by all the bad reviews. We got a great product, only slightly behind schedule.

I would never use this company. I had leaks many, my doors wouldn't work properly, now they are visibly uneven and my pet pig died from their negligence. Very unprofessional. They tell you what you want to hear. I had leaks the very first time it rained. My doors came without any hardware to close them and this took months to fix. They wouldn't also open properly, so they came to shave them down and did this in my yard where my pig eats. I didn't realize that's where they did it, and never cleaned up the shavings which are metal.

Don’t use them, I am a disabled veteran and after they fully finished work they are still coming after me for pay!!! They don’t complete jobs till they are fully paid. Can send pictures of horrible job. Just ask.

At the beginning of this year my wife and I decided to see if we could repair our dilapidated Sunroom built over 35 years ago. After seeking bids we found only one Contractor willing to rebuild the walls using the existing roof and foundation. The company is Patio Enclosures DBA Greatday Improvements located in Fenton Mo. The sales person representing the company was Todd Albrecht. On April 12th we signed a contract amounting to $35,381.99 financed through Greensky Loan located in Georgia. There were 3 payments to be made. April 16th a down payment of $10,614.60 was made to Greatday Improvements.

BUYER BEWARE!!! Patio Enclosures built a beautiful sunroom for me in 2019 on a wooden floor that they insisted was proper. It rotted within 3 yrs. They took almost a year to fix the problem, ruined my yard with machinery & gravel from under my sunroom, ruined my brand new 6’ privacy fence gate. Now, only a few months later, the roof leaks and water is coming in between the foundation of my house & their new concrete floor. When I called for repairs, the scheduler, Heather ** explained quite rudely that my sunroom was out of warranty & if I wanted them to come back, I’d owe $250 for their inspection! She challenged me to read my contract claiming the only lifetime warranty they have is on the glass!!! I RECOMMEND RUNNING FROM THEIR BUSINESS! The warranty was sold to me as lifetime on the structure & transferable to a new homeowner!

Be very careful if you decide to go with this company. Their systems are proprietary and cannot be repaired or replaced by anyone else. Here is our experience. Our enclosure is about 10 years old. We are the third owner. The former owner told us that they had a lot of trouble getting Patio Enclosures to fix one of the sliding doors and finally gave up.

Updated on 02/01/2025: It took 15 months to complete my sunroom. I was misled numerous times. The company failed to pull the permits multiple times. After the room was installed and it rained, I had water coming in inside my house, inside the fireplace, and inside the patio room. Turns out the contractor did not dry in the dormer nor roof the patio room itself. I paid $2800 out of pocket to get my roofer to complete the needed repairs. Unfortunately, I have water stains on my ceiling inside my house. They installed the gutters before the roofing was repaired and they leaked because there was no 1/2” overhang. The contractors who originally poured the concrete, poured the excess concrete in my backyard in two different places. Great Day will put themselves out of business eventually. Run Forest, RUN!

We don't recommend this company; I'm out a lot of money because I had to cancel the contract due to no communication. Due to it being after three days' cancellation time, they are not refunding my money. I have tried to work with them on getting a small break on the price, but there has been nothing. They are horrible to work with, and there is no communication unless you ask for updates. DO NOT USE THIS COMPANY!

First off. Signed the contract 29 May 2024. The installation is a total disaster. Caulking is a mess. A 5 year old could’ve done better after shown what and how to do it. Door frame was placed incorrectly and filled with caulk. Gaps in the trim. Trim has jagged ends perfect for harming grandchildren. Cutting Bedford stone. Windows, the corners where they are put together have gaps in them that will allow air and rain to enter. Wrong window handle/lock placement. Lock on one window was in the middle when all the rest were placed lower. One window is missing. Found razor blades from a utility knife laying on the ground, there again grandchildren could hurt themselves. What a mess!! So, the work was completed 16 July at about 9:30 PM. 17 July we took pictures of the mess and contacted Patio Enclosures.

Patio Enclosures never came back to finish my screen enclosure. The patio has multiple leaks and the construction work is horrible, it’s like they never erected an enclosure before. This company is ripping people off and should immediately be be reported (which I’ve done) to ConsumerAffairs and to the Better Business Bureau.

They built the incorrect enclosure. I was supposed to have a gable roof with a chair rail at the actually chair rail height. I even told them that it needed to look the same as all the other lanais in the community, per our HOA. They submitted the incorrect plan to Pasco county, then built it with a flat roof, extremely low and uneven chair rail, and no cross wires across the back. They left it a mess as well. I spent so much time between talking to the office, the supervisor that was here for construction, their supervisor that had to come out to inspect it, and then all the other phone calls about what would happen to fix the issues. It was so stressful, especially since these calls were being made while I was at work.

This company has been a nightmare!! The lack of workmanship, service, and follow through is absolutely despicable. We have had several supervisors and “their best workers” to come and assess all the issues needing addressed. Each person blames the other and speaks to you in a condescending way. Our last supervisor was fired so we now have another person overseeing the issues. Please note that they are given a timeframe that each project must be completed. This in turn leads to poor quality and major problems. The issues we are having now (amongst many others and too many to name) are condensation buildup on the inside patio doors (3 seasons room). We were told that there’s high humidity levels and some people have this issue depending on the location they live. Are you kidding? We had a home prior (an older home) with an all glass 3 season room and NEVER did we have this issue.

Received a defective enclosure that leaked due to seal failure, contained butyl/dirt sealed between double pane windows, damaged screens due to faulty manufacturing. Have yet to get these defective items replaced for approx. a year, and 3 different installations, waiting on 4th. Every time receiving defective replacement materials. After dealing with these problems, they fired all of the people I have been dealing with, claiming they have no documentation of my contract or the previous, current defective product that I pay approximately $20,000 for--I would strongly advise you to seek your product from anyone else other than, "Patio Enclosures" also known as "Great Day Improvements."

I am sooo disappointed with the product and service. Do not buy this product or deal with this company. The installer did a very poor job and the service techs are very inexperienced in trying to do repairs. The company do not deliver as promised. They get your money and you are stuck. Have had three to four techs come out for repairs because of the installer wrong doings and none have done the service repairs correctly. Had to tell last techs to leave before they made things worst than what they had already did. Save your money.

We've had our patio enclosure 3 years. Had to have them come out a few times to fix screens that opened up. Now we have a screen with a large opening. Because our warranty has expired we have to pay $250 service fee and $35 for each screen to be replaced. Was told they would call us back to schedule an appointment. It's been 3 weeks and we haven't heard from them. Very poor customer service and installation. They told us the screens were cut too short but we have to pay to correct the problem. We're sorry that we recommended PE to our daughter. I hope they won't have to go through problems like we have.

I purchased a Patio Enclosure from Great Day Improvements, LLC June 2023; job was completed in November 2023. The salesperson was appropriate, however, the Field Supervisor (KN) never came out to the job when I was home to discuss the project or any concerns or issues that might happen. During the project we had miscommunication regarding the electrical options and then when the rainy season started the window started to leak. The office staff has been supportive in listening to my concerns however, Field Supervisor (KN) still hasn't been out to resolved my leaking window issue. I believe this is a design problem that should have been addressed before I purchased their product; and (KN) even stated that this could happen after the job was completed.

We bought an enclosure. Big mess from the start. Poor planning, bad communication. Messed up measurements. Poured concrete wrong size. So had it done again. Was all wrong. Then redone a third time. The first materials brought were all wrong. Had to reorder that. Then it took nine months to finally get installed. Still not 100%. But tired of the hassle. We have photos of the whole process. While they were finally finished. One of the workers showed me a truck loaded with materials for another job. All of it was wrong also. They have subcontractors do all the work. Apparently they hire the cheapest labor they can find. I do not recommend this company at all.

I received a quote from salesman 1/9/2024. The quote stated dimensions turned out to be wrong. I tried with no success to get panel a corner section of the porch completed. The actual measurements for the porch were not corrected before the job was completed but contractor and Patio Enclosure collected final payment from financing company without addressing the corner issue even though they had contractor present with the materials to finish. This is not a reputable company. I have made calls to salesman going on three weeks without call back or scheduling a visit to see what the issue is. I have attached a picture with the small section of porch that’s unfinished.

I do like the quality of the sunroom they installed but the process was beyond awful - the sales folks were great but after they got you to sign the loan for no interest for a year - they could not be bothered to talk to me. I was assigned a customer service rep who never answered her phone, ignored my emails, voicemails or when she did answer she gave wrong information, was rude, insulting and threatened me when I told her I froze the final payment until they finished the job and resolved the issues. Then she told me that I had not mentioned the issues - including a leaking roof so I resent her 37 emails where I had enumerated these issues. They assured me the project would be done in Oct, because we had someplace we needed to go in Nov. It was not done until Mid January.

We had a window shatter last June 2023. Called customer service. They promised to have it replaced. It is now Jan 23, 2024 and it still hasn’t been fixed. Multiple calls with 0 results. We rate them 0.

Totally lied to from the beginning from their salesman. I have nothing but water issues inside my enclosure from condensation with double pane glass windows. No thermal breaks in the aluminum frames which is ridiculous at this time of window technology. Stay away from Patio Enclosures and Champion, Stanick windows. All under The Great Day Improvement umbrella. Products and workmanship totally garbage.

I have had a lot of trouble getting this company to agree to an install date after I signed the contract. They don't order supplies until some time later after you have signed the contract. I finally got an install date and the installers left without speaking to me or completing the work. They came back after some phone calls. Turns out one of the screens was missing and I will have to wait 3 weeks for the enclosure to be complete. Terrible customer service. They were expanding into my area and don't employees of the company on the job and in the city from what I can tell. I would not recommend using this company.