Patio Enclosures Reviews

We had a sunroom at our previous house, so we've been wanting to add one for a while, and we just never got around to it. We decided to go with Patio Enclosures because they did the other one. The sales representative, Dane, was good. He probably could have described the financing a little better, but that doesn't matter. We paid it off, so it's not a big deal. The first one cost 30 grand and that was 20 years ago. This one was significantly more, but that probably had to do with a lot of inflation. So, comparatively, their pricing is good.

I saw Patio Enclosures on Facebook, and a man came out and gave me a demonstration. I didn't want a chicken coop so I went with Patio Enclosures. I liked the way the windows open and closed and lock. I can still have the windows open and have my screen out and get a breeze. I liked it. The installers were wonderful and professional. I love my patio. My husband and my son are out there on the patio now.

Patio Enclosures originally built our patio enclosure 15 years ago, but it was destroyed during a hailstorm we had here in April. They came in, replaced the roof, rescreened it and got it all back to brand new. We worked with a salesman named Jim who was extremely knowledgeable in not only the Patio Enclosures product, but also how it fits in with the other construction on the outside of the house. He wrote up a quotation then he submitted to our insurance company and had personal contact with our adjuster at our insurance company. It was very complete and accurate. The insurance company approved it within 48 hours and we got going on it as soon as we could thereafter.

We’re still waiting for things to get fixed, it’s been a couple of months already since initial install. They overpromised and underdelivered. They installed the wrong windows and the handles are not aligned; there’s a tear on one of the screens, and the sliding doors are not sealed properly; water has gotten in during last thunderstorm. They have returned to fix other problems, but still waiting for the project to be completed. We were overcharged almost $5k and are currently in dispute with the financing company we went through for this. We love spending time in the enclosed patio, we just wish it could be completed soon and no more hassle/waiting!!

I met Patio Enclosures at the home show, and I was impressed by their presentation and their professionalism. They also had good reviews. The sales guy was awesome. He was a very polite young man, and he knew what he was doing and how he laid it out. The quality and the design were fabulous. I couldn't have been happier. They knocked it out very quickly in less than two days. It was absolutely incredible. It's sealed tight.

Every couple weeks or every month, we get a Valpak envelope with probably 20 coupons in there. I'll thumb through them, mainly looking for a restaurant deal that we would appreciate. I saw something from Patio Enclosures and it had 25% off and a $500 Visa card and finance. My wife had been wanting something like that for some time, so I gave them a call. We were thinking about shopping some other companies but didn't after our presentation with the sales guy. Everything went very well from the salesperson to the lady, Carmen, who was my go-to person after the sales after we signed the contract.

I went online and Patio Enclosures came up as having fairly good stars. We contacted them, and the rep that came out was real nice. She seemed to know what I wanted 'cause they had to make the deck the height of the door, so I can roll in and out. She listened to what I was saying, and we got what we wanted. Then they came in one day and put the deck in. The deck was there quite a while before they got all the prefab parts for the patio done. They had to make a prefabricated stuff to fit the dimensions of the patio so it took a little longer than if a guy came out and did a deck. Then they came in and did the patio enclosure. It is so clear that you see right through. They did a good job.

We have had a Patio Enclosures room for roughly 20 years, and it has held up very well. However, their service getting repairs is non-existent. Had wildlife do serious damage to the sliding glass door, causing the door frame to split apart and wedge in place so it cannot be moved. A technician came and looked at it, took measurements and photos, in March but no follow-up from the company. Has been over 4 months of repeated calls requesting service (multiple calls per week) and nothing ever happens, get no calls back even after escalating to the General Manager.

Patio Enclosures’ customer service was good. I had the enclosure done first, and that was fantastic. Then I had the glass and the insulation under the floor put in. After the screens were installed, there were gaps around them, so I let Patio Enclosures know and the installers immediately came out. They were professional and made it better.

My wife has been wanting an enclosure for several years, including times when we couldn't have afforded it. Then she saw something on the internet about it. We gave them a call and welcomed the person to come talk to us about it. Her name was Jennifer and she's very friendly and professional. She was very good at explaining how the enclosure works.

The rep came and looked at our current patio and measured. Then, he got some products and brought them in. We discussed what we wanted, and he gave us a quote. The installation went well. Patio Enclosures sent two younger guys out here, but they knew what they were doing. They were very personable, and they worked hard and did a great job. The enclosure is at the back of our house and it has windows all the way across the front and down the side with a sliding glass door. I love it. I’m very happy with it. We got a discount if we booked within a day, which was the only thing I didn’t like. That felt a little pressured. I wish they had just given us that price and said that'll be the price for the next 30 days. But I understand the salesman who told us that and I didn't hold that against him. I still liked him a lot.

Adding a sunroom was a personal choice and I decided to go with Patio Enclosures. There aren't too many people who do that in this area, and they gave the best price. Everything was positive with the sales reps. They asked me what I wanted, and I told them exactly what I wanted. Price-wise, they worked with me. It was within my price point.

In another house, we had Patio Enclosures do some work. And in our current home, neighbors have used them, and we were very happy with the work we saw; they were happy. We went with them again, and everything went well with the installation of our sunroom. The installers were great. I'm also happy with the price. We're very satisfied.

This was not a good experience. The salesman spent 98% of the time bragging about how good Patio Enclosures is and how bad anybody else in the business is. The other 2% was measuring, using the design software, and killing me with images of other projects that had nothing to do with what I wanted done. A huge waste of almost 3 hours to give a ridiculous estimate. And when I was clear that I was not committing to the job that day, the guy practically refused to leave my house because he was determined to make the sale.

I purchased one of their sunroom in March. I'm, sorry that I did. Lots of issues. I found the administration to be curt, dismissive and difficult to get answers from. They never say the whole truth, and you get a surprise at the end. Be careful to read the contract well. I do not recommend them. It's a shame as the workers were competent, friendly and did excellent work.

NIGHTMARE experience. My 6-8 week project took 8.5 months! Patio Enclosures made so many errors: incorrect measurements, missing materials, forgetting to order a door, withdrawing money at the wrong time... I could go on and on. They hardly ever communicated anything to me unless I called them first. The employees were clueless! At one point they had lost my materials because an office closed! They promised to give me financial reimbursement, but of course, now that it's done, they just ghost me. I would NEVER, EVER recommend this company.

Patio Enclosures are a bunch of liars. They will come into your home, start recording you without your knowledge and show you exterior pictures of beautiful porches and tell you "Your porch will look just like this." (See photos), and then write a contract that will put in windows and doors. None of the exterior work will be done (see photos) and they will tell you, "Well, you signed the contract." Liars and thieves. They will also tell you that the installers will be employees, but then use contractors who don't speak English and do the installation incorrectly and then do everything they can to avoid living up to their supposed "life time warranty".

I do not recommend this company. The sunroom is nice but the after-install service is horrible. I have been trying for over 4 months to get someone to come out and look at the loose trim under my sunroom. I have wasps going into the gaps building nests. I have call many, many times. I get voice mail, which never gets returned, I have been on hold so long that the line finally goes dead, I have actually spoken to a person a few times only to be told "our service guy is really busy, I will let you know when he has you on the schedule". Still never heard back. Finally called the corporate office in Ohio and spoke to 2 different people on 2 different occasions. They told me they were sending an email to my area service manager, still waiting to hear back. This is the worst customer service I have ever experienced.

I would recommend Patio Enclosures. They were the original installers of the sunroom. The original sunroom was installed in 1997. One wall needed to be replaced. The scheduling was not good. The people that showed up had no idea what was going on in office. Apparently, Monica is no longer with the company. So, that's a good thing. But the installation and the sales portion of it were fine. Overall, good job.

I had some damage out there which led me to replace the defective parts of the old sunroom. I wanted to get a room that would be usable and even turned into a four-season room rather than a two-season room. I hired Patio Enclosures for the project and they were very quick. They did a great job cleaning up and it was an all-around good job. The actual project, not including the paperwork, took one day, and the final product looks pretty good. The sunroom is enclosed now and it's weather-tight. My nieces, who are part owners of the house, looked it over last night and they were very much impressed.

For a couple of years, I've seen Patio Enclosures on TV, and then I got a clip-on, like a circular one with different ads in it for tires, cars, Patio Enclosures, those awnings that we use with remote control. I have been going back and forth because it's an added expense. But I had a cookout last year, and it was so hot. And even though I have the table with the umbrella, it doesn't work. I'm an older person. I discussed it with my son; he said, "Sure, Mom. We can get that. I'll help you out." I decided to go for it to see what they had to say. The young man who came over, his first name was Chris. He was so nice and professional, and he was a pleasure to talk to. He was friendly and kind. We laughed, we joked.

We wanted to convert the space into a more usable indoor spot for us and found Patio Enclosures online, just knowing that there were a bunch of great reviews about the company. We tried them, and the team from Patio Enclosures was very professional and communicative. The installation process was also very seamless, and they were very careful and did a very good, thorough job. The actual installation was three days. Not even three full days. The only hiccups were during the shipment process, when a wrong part was initially shipped with our package. So we had to wait for a replacement part to come in. That caused us a couple of weeks' delay from the original timeline, but that's it. The installation was done piece by piece and put together pretty seamlessly. The final product looks great. Very professionally done. It matches the aesthetics of the home and is very functional.

This has been one of the worst experiences of my life. It has been the worst investment I've ever made. The patio leaks water, cannot be finished, much less used. It was attached to my house improperly which appears to be the primary cause of the leaks. I am awaiting a phone call with a proposed resolution. We hired Patio Enclosures as they appeared to handle everything from start to finish using their own people - no subcontractors our outside parties. I've only recently learned that the patio was originally constructed using a subcontractor. I know the electrician, out of Alabama, was a sub, but they seem to have worked for Patio Enclosures previously. The gutter company was obviously not a Patio Enclosure team.

It has been 3 months that we signed the contract for our Sunroom Enclosure thru Patio Enclosure and up to this date, we have no idea where we are and already spent $2000, for Plot Survey and Togographical Survey. Our sales rep has not responded and the office has not been contacted where this project is going. I need to find out if we need to move this to legal court or need to know how this works!

Everything was good from the guy that come to tell us about Patio Enclosures to the guy that installed it. Even the lady that called to tell me when everybody was coming and what time was great. They kept me in the loop. I knew what was going on every day. A guy came and measured to be sure everything was exactly like it should be. Then the installation came and everything fit perfectly. Everything was fine. It took about two days, which was normal. It was pretty good size, but that's normal. They got three-fourths of it done on the first day. We had to make them leave because it was 6 o'clock and we were ready for dinner. But they would probably work at midnight if we allowed.

The product is good. The installers are all subcontractors. We did not become aware of this until well after our disastrous installation. Some of their subcontractors are very good and some are bad. We unfortunately had a very bad experience. The 2 member installation team we had left our house after about 3 hours on the second day with the project not completed. We were not home at the time. Patio Enclosures called us and told us the project was complete. When my wife got home, she found 2 of the 4 doors would not close or latch, none of the doors would move smoothly on the tracks. There were metal shavings all over the floor and under the clear sealant/caulk they applied around the perimeter of the floor. Many of the pieces were scratched. 

Patio Enclosures was wonderful and I would choose them again if given the opportunity. We wanted a nice sunroom that we could sit in and would be a good space in general. We knew, after we enclosed it, that it wouldn't be 100% heatproof because this is Texas after all, but something that we were getting to more equitable grounds before we installed an AC vent and all those other things. In terms of the process, it was benign.

We called four companies and Patio Enclosures ended up being the one with the best proposal at the best price and they seemed to be open to communication and actually listening to the customer. We wanted a completed, very nice enclosed patio that we could use as a screened-in porch, but would also have windows so that we could use it basically three seasons out of the year. We contacted them in the fall and they were very busy, because they were trying to get customers done before winter and they pushed us back to sometime in January. Right around Christmas, they called and said they had a cancellation and they could start on ours two weeks early. So we said, "Yeah, go right ahead."

I intended to enclose a front porch area to make it more usable to weather-protect it. Patio Enclosures offered the product I needed, so I went with them. They did everything just right and on time. They had good craftsmanship and materials. I'll really enjoy their work. Throughout the process, everybody did what they were supposed to do and it worked well. From sales to finish, the project took about four months, maybe less. It was pretty fast. I'm very happy with the finished product. It was expensive, but I got a good product. It's attractive and it added more space to the inside of the house, because you can leave that open more from the inside. Working with them allowed me to improve the look and value of my house. They also have a good website. If anybody is considering Patio Enclosures, I would advise them to evaluate what the company will offer, see if it meets their needs, and go with it if it works for them.

I wouldn't hesitate to do business with Patio Enclosures again. I have dealt with them before. It was Champion, but now they're all under one umbrella. We went initially with a screened enclosure that we had for eight years at our last home. So I knew their product, I liked their lifetime warranty, and the materials. The warranty is important to me for longevity. We had Charles for the presentation, which was excellent. He was very patient, thorough, and hands-on. He knew the product that he was presenting. He was an all-around nice person. I hate that he had to leave, but that was for personal reasons that he shared with my husband and I. But he would have done an excellent job for Patio Enclosures.

Patio Enclosures installed a super gutter along the roof line of the screen enclosure on my back patio. The gutter was installed improperly, and I've asked them to fix it to no avail. The low point of the gutter is in the Middle, so all of the water pools up there and then spills over onto the patio, instead of flowing to the downspouts at the ends of the gutter as it is supposed to do. I call their phone number and leave voicemails (they never answer the phone), but no-one returns my call. I've got one email reply apologizing that they are short of workers because their installers keep quitting. All I want is from them to fix the super gutter so it actually works, but after 6 months they only have given me excuses.

The patio came with a lifetime warranty. If anything happened with the patio, Patio Enclosures will fix it because they installed it. All good things. Patio Enclosures put blinds in. When I got the patio,back then, I went through several things. If you get the deck, there's a bunch of bugs out there. If you get the screen, you can't use it as much. If you get the patio, you can at least be out there and enjoy the weather and choose whether you want the windows open or closed. You can use it more out the year.

I'm a homeowner and I knew I needed to make a change. I liked what I saw from Patio Enclosures, so I decided to do some research and read some of the reviews. Working with their team has been excellent. They're extremely professional and the product, thus far, is as expected. It's gonna be used for relaxation, but we're not using it yet.

We were ready to expand our patio, and after looking at advertisements, going online, and seeing some of the critiques, we went with Patio Enclosures. While they were building it, everything was excellent. The contractor may have had a couple of jobs going, but everybody worked together to help us get the project done. The two gentlemen who installed it were very nice and well organized. We worked very well together, and the room is beautiful. There were a few things I had concerns about during construction, and they took care of them right away, no questions asked. They came back out and rectified a little bit here and there, as they were constructing the porch itself. Overall, they did a great job.

We had the guy from Patio Enclosures come out to the house and show us all the options and we talked about them. The crew finished the installation last week. The whole thing initially had to get ordered and made. That took some time. We had some weather delays, which is beyond anyone's control. And the glass panels had to be ordered once they got it all up. We had to wait for those. It's all done. I showed some pictures to a friend of mine who thought the way I have it set up looked nice.

We had a screened porch, and I wanted to convert it to a sunroom. It was something that I thought would be a nice addition to the house. Our last house, the one before we're in now, had a covered porch. We lived in Baltimore at the time. And I used Patio Enclosures then to do it and thought it was a great experience then. So, I called them back when I wanted to do it in our new house.

My wife thought it'd be a great idea to get a sunroom. I turned it down a year or two before because it costs too much, and I couldn't get my whole deck involved. Then we just made the decision. Patio Enclosures keeps mailing things all the time, and I keep looking at it and I went ahead and did it. Now, it's really changed my life. It's amazing. I'm like 10 feet closer to nature. It's beautiful. When there was a mistake, they owned up to it. It was a very good experience. I want to give a shoutout to Izzy, Jeff, and Kathy. They were fantastic. I would just have liked to pay less than $95,000, but I'm not unhappy with it.

We had a back porch that was roofed with a cement floor and we've been talking about getting it enclosed or screened in for years. We finally decided and could afford to do it. So, we had it done with glass and screens. We liked the enclosure even before we got regular flooring in it. Now, we have our furniture and everything on it and we love it. It took only about a month from the presentation to the installation, which took two and a half days. The timeline exceeded our expectations and price-wise, it was expensive but not any more than we expected. It’s probably even less than we expected. Our experience with Patio Enclosures was very good.

We're getting a little bit older and we got tired of having to constantly take our deck furniture off. So we decided to look into getting a sunroom, see the cost and see if this was something we wanted to do. Mostly it was online reading about the different companies and reading the reviews. Patio Enclosures is pretty well-known in this area. They've been around for a long time around here. We called other places too. But this was when Patio Enclosures came in and we discussed everything, and they showed us their product. We made the decision after discussing price to go with them.

Patio Enclosures was good. I really like them. I needed another room, and I didn't want anyone enclosed. So I went with the window enclosure on my porch. It worked out well. They did a good job, except they didn't put my ceiling in, and I was really upset over that. I had to get somebody to come in and do that. But the process took 2 days to get the patio enclosed, and the quality of work done was very good. The installation was smooth. They came in one day and they were gone by the next day. They were fast.